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Speaker 1: Apple's AI update is now available. What you can actually

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Speaker 1: do with it right now on your iPhone. Disney Plus

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Speaker 1: is copying one of Netflix's most popular features, and it

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Speaker 1: might change how you find what to watch next. Nintendo

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Speaker 1: launched a surprise new app that lets you stream forty

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Speaker 1: years of gaming history. How you can get it for free?

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Speaker 1: Plus your tech questions answered? What's going on Rich dmiro

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Speaker 1: And this is Rich on Tech. This is the show

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Speaker 1: where I talk about the tech stuff I think you

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Speaker 1: should know about. It's also the place where I answer

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Speaker 1: your questions about technology. I believe that tech should be interesting,

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Speaker 1: useful and fun. All right, my favorite part of the week.

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Speaker 1: Let's open up those phone lines at triple eight Rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one. I bet it's Kim's favorite

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Speaker 1: part of the week as well, because she gets to

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Speaker 1: deal with you. She is our first line of defense here.

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Speaker 1: She will answer your call and gets you in the

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Speaker 1: queue to be on the show. Give me call if

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Speaker 1: you have a question about technology. Email is also open.

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Speaker 1: You can go to rich on tech dot tv and

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Speaker 1: hit contact once again, Rich on tech dot tv, hit

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Speaker 1: contact and that will bring it right to my inbox.

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Speaker 1: All right. Coming up on the show today, We've got

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Speaker 1: We're gonna take you to tech Crunch Disrupt. This is

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Speaker 1: a convention up in San Francisco, where I was this week.

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Speaker 1: We'll talk to some innovative startups and of course TechCrunch

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Speaker 1: editor in chief Connie Loysis. Then a little bit later

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Speaker 1: in the show, we're going to talk to Apple's Health

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Speaker 1: and Watch product marketing director dedre Callbeck. She is going

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Speaker 1: to discuss the new AirPods Pro Hearing Aid feature. They

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Speaker 1: also have hearing protection and I did take the test.

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Speaker 1: I'll tell you what my results were later on in

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Speaker 1: the show. And later in the show, social media cyber

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Speaker 1: security influencer Caitlin Serian, known as cyber Security Girl, will

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Speaker 1: join us with some online safety tips. Well, hopefully you

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Speaker 1: had an excellent Halloween. I know I did with the kids.

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Speaker 1: It's just wild. We've been doing Halloween with the same

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Speaker 1: group of friends now for thirteen years and it's just wild.

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Speaker 1: Like all of our kids have grown up and it

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Speaker 1: became you know, like when we first started, the kids

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Speaker 1: would just make it down like you know, three or

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Speaker 1: four houses on the street. Now we're walking all over

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Speaker 1: the place. And it's just a whole different ballgame. They're

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Speaker 1: going by themselves for an hour. So it's really been

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Speaker 1: fun to watch that progression. I really enjoy Halloween. I

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Speaker 1: think it's one of the sort of universal fun holidays

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Speaker 1: for a lot of people because you could just let

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Speaker 1: loose as an adult or a kid. It's equally fun

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Speaker 1: for both. But I do tell you this for a reason.

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Speaker 1: It is the November slide into the holidays. We're into November,

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Speaker 1: and I'm telling you the holidays will be here before

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Speaker 1: you know it. So start that planning now for the

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Speaker 1: gifts and the things you want to get. Because here's

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Speaker 1: what I do. Like I did on Halloween, I was

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Speaker 1: literally shopping for my Halloween costume the morning of Halloween.

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Speaker 1: Why did I wait until the morning of Halloween, I

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Speaker 1: don't know. I had so many days before Halloween. I

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Speaker 1: decorated the house the very first day you could legally speaking,

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Speaker 1: which is like, you know, the first weekend in October.

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Speaker 1: I think whatever it was. I was like, all right,

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Speaker 1: it's a cool day in la I'm decorating the house.

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Speaker 1: And so I did that, and of course I'll take

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Speaker 1: down those decorations and I'll put up the Christmas decorations

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Speaker 1: right away. Because I'm that person I like to get

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Speaker 1: the maximum. It is a lot of work to put

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Speaker 1: the decorations out and to put them back, take them back,

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Speaker 1: and so I like to get the maximum time out

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Speaker 1: of those decorations. But when the holiday's over, I am done.

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Speaker 1: I want those things out of my sight. So anyway,

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Speaker 1: get ready for the slide into the holidays. You heard

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Speaker 1: it here first. It is happening very very quickly. This week.

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Speaker 1: It's all about Apple. I know, before you send me

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Speaker 1: those angry emails. Hey, you were there when I talked

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Speaker 1: about Pixel, you were there when I talked about Samsung.

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Speaker 1: This show offers equal coverage to all of the major

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Speaker 1: tech companies. This happens to be Apple's week because they

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Speaker 1: launched a lot of new stuff. First off, Apple Intelligence.

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Speaker 1: I'll tell you about that, and then i'll get into

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Speaker 1: the new Mac computers as well. So let's start with

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Speaker 1: Apple Intelligence. Maybe you're already playing with this on your smartphone,

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Speaker 1: on your iPhone. This is on the iPhone fifteen Pro

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Speaker 1: models and above, so iPhone fifteen Pro, Promax and the

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Speaker 1: iPhone sixteen models. So you have to update your software

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Speaker 1: to iOS eighteen point one, and then you have to

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Speaker 1: opt into Apple Intelligence in the settings. There's a new

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Speaker 1: setting after you update your phone called Apple Intelligence, and

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Speaker 1: Siri you say yes, I want to be in, and

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Speaker 1: then it will take you on a little wait list

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Speaker 1: and suddenly your phone will say, oh, you got it.

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Speaker 1: A couple hours later, and now you have access to

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Speaker 1: these things. Here's what you can do today. Enhanced writing tools.

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Speaker 1: That's number one. So anywhere you see a blinker a

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Speaker 1: cursor blinking on the iPhone, you now have access to

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Speaker 1: these new writing tools. So you can select them some

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Speaker 1: text and you can rewrite it. You can summarize it,

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Speaker 1: you can make it a list, a table. You can

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Speaker 1: use AI driven grammar adjustments. So I was talking to

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Speaker 1: grammarly up in San Francisco. I said, ah, is this

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Speaker 1: kind of like really bad for your business because it's

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Speaker 1: now built into the iPhone And from my experience, yeah,

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Speaker 1: it's probably not a good thing. They said they were

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Speaker 1: focusing more on business at this point because that's where

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Speaker 1: the growth is. I guess. So you got those enhanced

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Speaker 1: writing tools, that's probably the biggest thing. Like if you

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Speaker 1: write something on Facebook or Instagram, you can highlight your

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Speaker 1: text and proof free to summarize it. Change it, make

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Speaker 1: it friendly, make it fun, make it business, whatever you want.

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Speaker 1: That's throughout the whole phone. Now you've got a new

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Speaker 1: natural series. So when you bring up Siri this time,

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Speaker 1: by pressing the side button, your phone is going to

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Speaker 1: glow around the edges. That's kind of like the new thing.

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Speaker 1: That's what they were teasing when they called the event

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Speaker 1: glow time. Of course, none of this stuff was ready

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Speaker 1: in time, so it was a really off sync, very

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Speaker 1: rare miss for Apple in this respect, but that's what happened,

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Speaker 1: and now it all makes sense why they were so

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Speaker 1: into the glowing stuff when there was no glowing stuff

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Speaker 1: when it came to the new iPhones until a month later.

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Speaker 1: So now they glow. So when you bring up Siri,

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Speaker 1: she glows, and that's very exciting, I guess. But Siri

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Speaker 1: has gotten smarter, like Apple has said for ten years

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Speaker 1: now and I haven't seen it, but it's supposedly smarter.

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Speaker 1: And you can also do this to it. So if

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Speaker 1: you're saying something like setting a timer and you say, oh,

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Speaker 1: set a timer for five I mean seven, I mean

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Speaker 1: nine minutes, Siri will understand what you're trying to say.

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Speaker 1: That you just wanted that timer for nine minutes, whereas

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Speaker 1: before you might have gotten an error back photos app.

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Speaker 1: I know it's very confusing the redesign of the photos

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Speaker 1: app that is still being worked through. My advice there

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Speaker 1: is to scroll all the way to the bottom and

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Speaker 1: use the customization option, get rid of all the nonsense

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Speaker 1: that Apple added, and just get the most important stuff

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Speaker 1: to you, which for me is basically just recent photos

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Speaker 1: of my favorite photos. But that may vary depending on

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Speaker 1: what you need. But now when you search in the

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Speaker 1: Photos app, you can search by describing stuff inside your photos,

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Speaker 1: so that will work for photos and videos. So if

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Speaker 1: you want someone in a red bathing suit jumping into

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Speaker 1: a pool, you can search that and it will find

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Speaker 1: that picture for you. The cleanup tool, this is probably

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Speaker 1: the thing that you might use the most. This is

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Speaker 1: what we saw come to Samsung and Pixel months ago.

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Speaker 1: Now it is available maybe years ago on the Pixel,

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Speaker 1: but this is now available on the iPhone. So if

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Speaker 1: you go in to edit a photo, you'll see a

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Speaker 1: new cleanup tool and it will erase unwanted objects and

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Speaker 1: images from your unwanted objects and people from your images

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Speaker 1: very simply, very easily. It works really well, again it

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Speaker 1: glows when you kind of brush over the thing that

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Speaker 1: you want to erase. So again there's that glow, and

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Speaker 1: so that works. I mean it's pretty good. It's not perfect,

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Speaker 1: but it works pretty well. Then everything is sort of

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Speaker 1: prioritized and summarized when it comes to your notifications and

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Speaker 1: your emails. So you'll notice your notifications are sort of

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Speaker 1: summarized and also grouped together, which I really like. You

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Speaker 1: can also get priority email notifications. But again, think about this.

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Speaker 1: All the features I've talked about, except for the writing,

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Speaker 1: really pushes you deeper into that Apple ecosystem. You're not

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Speaker 1: going to get a lot of these summarizations and things

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Speaker 1: if you're not using Apple Mail, if you're not using

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Speaker 1: Apple messages, if you're not using Apple Photos. See what's

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Speaker 1: happening here. It's Apple Intelligence. They're locking you even deeper

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Speaker 1: into that Apple ecosystem. If you're all in it, it's great,

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Speaker 1: it's gonna work very nicely. But for someone like myself

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Speaker 1: who's using mostly Google products for my mail and my photos,

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Speaker 1: and I use third party apps for mostly everything, this

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Speaker 1: is not going to work so well because when I'm

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Speaker 1: searching for stuff, it's not looking an iCloud. It's not

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Speaker 1: looking in the photos app, it's not looking in the

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Speaker 1: notes app on the iPhone, it's not able to look

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Speaker 1: in the apps that I'm using. So maybe in the

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Speaker 1: future they'll log hook into some of these third party

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Speaker 1: apps as well. Okay, this is pretty cool. In your

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Speaker 1: phone app, you can now record phone calls and transcribe them.

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Speaker 1: This is great for myself as a journalist because I

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Speaker 1: was on the phone with a PR person. I said, hey,

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Speaker 1: do you mind if I record this call. It's much easier.

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Speaker 1: I don't have to take notes. So now you can

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Speaker 1: record the calls, not only get the recording of that conversation,

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Speaker 1: but also get the full transcript and summarized notes. I

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Speaker 1: find that the notes are a little hit or miss,

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Speaker 1: but this is just the beginning. You can also record

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Speaker 1: and summarize just regular audio recordings on your phone as well,

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Speaker 1: which is really nice. Coming soon. This is coming in December.

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Speaker 1: Those personalized emojis, they call them gen moojis, so you'll

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Speaker 1: be able to create an emoji of anything you want.

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Speaker 1: So if you want to fish swimming on a bagel,

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Speaker 1: you can make that. If you're chatting with someone, it

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Speaker 1: will even suggest things in your chats to make emoji's

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Speaker 1: access to Chat GIBT, so Siri will connect to chat

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Speaker 1: GBT come December. And then of course visual intelligence. You

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Speaker 1: can actually scan things kind of like Google Lens using

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Speaker 1: the iPhone camera, and they'll have an image playground as

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Speaker 1: well where you can generate images. I got a preview

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Speaker 1: of that at the Apple event this week here in

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Speaker 1: LA and Apple's doing a really nice job with their

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Speaker 1: image generation. It's very very like Hollywood esque, like they

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Speaker 1: did a really nice job. Uh So that's it. That's

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Speaker 1: the Apple Intelligence. That's what you can do with it

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Speaker 1: right now. Is it groundbreaking, It's good for iPhone users.

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Speaker 1: I think. Is it as amazing as what we have

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Speaker 1: on the Pixel and the Samsung. I think it's similar.

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Speaker 1: I think that some things are better, some things are

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Speaker 1: a little worse, And you know, at the end of

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Speaker 1: the day, I think what Apple does best is make

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Speaker 1: you work with Apple products more and more. So that's

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Speaker 1: that coming up. I will tell you about the Apple computers.

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Speaker 1: They have some new Apple Mac computers. I'll tell you

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Speaker 1: about that. Plus Microsoft is tossing a lifeline to Windows

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Speaker 1: ten users. I'll have that. Plus your calls at Triple

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Speaker 1: eight rich one O one that's eight eight eight seven

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Speaker 1: four to two four one zero one. Welcome back to

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Speaker 1: Rich on Tech. Rich Demiro here hanging out with you,

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Speaker 1: talking technology at Triple eight Rich one O one that's

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Phone lines are open. Give me a call if you

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Speaker 1: have a question about technology. And if you've noticed we

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Speaker 1: are doing songs that are bobo. Did you know what

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Speaker 1: these songs are? Can you tell they are? They're crowd

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Speaker 1: pleasing karaoke songs. That's what I tried to fit. Yeah,

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Speaker 1: so my my go to is always, uh, don't stop

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Speaker 1: believing what's yours? So it makes a lot baby got back. Yeah,

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Speaker 1: that's always always if you want to get that crowd

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Speaker 1: going right, that's the song. All right, let's go to

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Speaker 1: uh Dennis in Pasadena, California. Dennis, you're on with Rich.

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Speaker 2: Hey, Rich, thank you stick my call. Hey, So I

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Speaker 2: have air I have air Pods Pro second generation. I

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Speaker 2: have an Apple iPhone sixteen Pro and I just did the.

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Speaker 3: Hearing test a couple of days ago.

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Speaker 2: I guess you know, maybe uh I heard that they

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Speaker 2: there was a way that uh the AirPods, the AirPods

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Speaker 2: could help with a little bit of hearing loss, which

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Speaker 2: I do have.

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Speaker 1: Anyway, how is the test result.

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Speaker 2: Well, it's funny. It's said there was no uh, did

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Speaker 2: not detect hearing loss.

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Speaker 3: And I know I have hearing loss.

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Speaker 1: I'm a musician, so that's not good. That's good.

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Speaker 2: Here's the thing. Ever, since I did that test, I'm

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Speaker 2: noticing that I'm my air pods are distorting when I'm

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Speaker 2: talking to someone on the phone, Like you know what

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Speaker 2: digital distortion sounds like, when it's maxing out a little bit,

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Speaker 2: you get like a glitch. Yeah, hearing that in the

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Speaker 2: in the air pods only when I'm speaking on the

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Speaker 2: phone and it's the voice of the person that i'm

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Speaker 2: speaking with, Like right now, I'm hearing it speaking to you, so.

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Speaker 1: You can, okay, when I talked to when I talk

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Speaker 1: to you, it sounds garbled and kind of messed up digitized.

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Speaker 2: It's not garbled.

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Speaker 3: It's just every once in a while hear a little okay.

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Speaker 1: Well, it sounds it sounds like maybe something happened when

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Speaker 1: you did this hearing test, like maybe one of the

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Speaker 1: settings got changed on your phone as a result of

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Speaker 1: this test. I'm not sure. It could be just pure

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Speaker 1: coincidence that this is happening. But here are the steps

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Speaker 1: that I would take to sort of troubleshoot this and

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Speaker 1: reset things and get them back to normal. So first off,

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Speaker 1: I would go into your settings, the accessibility settings under

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Speaker 1: audio and visual there is something called headphone accommodations, so

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Speaker 1: you can see if there's any sort of and you

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Speaker 1: can search for all this stuff. By the way, you

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Speaker 1: can just search for headphone accommodations and settings and then

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Speaker 1: see if that's turned on. And so if that's turned on,

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Speaker 1: that might be that might be doing it, So I

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Speaker 1: would turn that off and that might get you back

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Speaker 1: to normal. And by the way, before you do anything,

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Speaker 1: just go ahead and restart your phone. So that's like

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Speaker 1: number one. Before you do anything, just restart your phone.

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Speaker 1: Then the second thing to check is the equalizer setting.

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Speaker 1: So if you just type in on your search again

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Speaker 1: eq and this is in the music app so this

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Speaker 1: may not apply to your calls, but you can see

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Speaker 1: if you have any sort of equalizer settings on. And

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Speaker 1: then if none of that works, I would probably do

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Speaker 1: a reset of all of your settings. So you can

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Speaker 1: go into Settings general reset reset all settings, and that

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Speaker 1: will reset pretty much all of these settings that you've

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Speaker 1: customized on your phone. Now, I know it's a little extreme,

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Speaker 1: but if you want this to work again, that might

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Speaker 1: be what you have to do. So you can do

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Speaker 1: that as well. This will reset sort of a lot

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Speaker 1: of things on your phone, like the Wi Fi passwords,

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Speaker 1: the Bluetooth connections, So only do that as the last resort.

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Speaker 1: You can also try a reset of the air pods,

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Speaker 1: and so let's see can you reset There's got to

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Speaker 1: be a way to force a restart of AirPods. This says,

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Speaker 1: let's see how to reset your AirPods and AirPods pro.

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Speaker 1: So I would do that as well, and that involves

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Speaker 1: putting your putting them in their case, waiting thirty seconds

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Speaker 1: and then let's see here tap forget this device, and

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Speaker 1: so I would do that, and then you can press

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Speaker 1: the setup button on the front to repair those. So

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Speaker 1: I would probably try that first before you do anything.

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Speaker 1: So first reset your phone. Then I would disconnect the AirPods,

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Speaker 1: reconnect them, and then I would go into the other

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Speaker 1: things where you're resetting all the settings and hopefully that

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Speaker 1: fixes it. I know what you're talking about. When it's

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Speaker 1: when you get something like this, it's very frustrating because

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Speaker 1: my wife sometimes she'll call me in my car and

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Speaker 1: whatever forever, whatever reason, the connections all garbily and she'll

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Speaker 1: just be like, oh, you sound like a monster, and

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Speaker 1: all you have to do is just disconnect and call

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Speaker 1: back and it works fine. So these things happen. I mean,

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Speaker 1: none of this stuff is perfect. And there was an update.

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Speaker 1: You must have gotten it obviously on the AirPods. There

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Speaker 1: was an AirPods software update that also enabled the change

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Speaker 1: for that hearing test. So good question, Dennis. Thanks a

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Speaker 1: lot for the call today. Do appreciate it. I took

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Speaker 1: the hearing test as well. I will tell you how

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Speaker 1: that went a little bit later on when we talked

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Speaker 1: to Apple's Dedra Callbeck about this test. She's going to

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Speaker 1: explain what it's all about. Yeah, So if you run

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Speaker 1: Microsoft Windows ten, you've got a little bit of a lifeline,

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Speaker 1: but you're gonna have to pay for it. So Windows

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Speaker 1: Microsoft is giving you an extra year of security updates

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Speaker 1: for thirty dollars. So official support ends next October October fourteenth,

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Speaker 1: twenty twenty five, and they've announced that consumers can purchase

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Speaker 1: an extended security updates for thirty dollars for one year only.

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Speaker 1: So do you think Windows updates are worth thirty dollars

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Speaker 1: for a year? I don't think so. But you know,

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Speaker 1: if you want to be protected for one more year,

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Speaker 1: maybe you have a certain mission critical program that you're

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Speaker 1: running on there that you do not want to switch

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Speaker 1: to Windows eleven with, that will be a good way

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Speaker 1: to do it. Business is totally completely different. They have

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Speaker 1: different pricing sixty one dollars for the first year, and

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Speaker 1: then they have options for the next two years. After that.

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Speaker 1: You won't get any new features or bug fixes or

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Speaker 1: tech support, but you will get critical important security updates

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Speaker 1: for another year. Eighty eight rich one O one eight

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Speaker 1: eight eight seven four to two four to one zero one.

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Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

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Speaker 1: Rich DeMuro here hanging out with you, talking technology at

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Speaker 1: triple eight rich one oh one. That's eight eight eight

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Speaker 1: seven four to two four to one zero one. Give

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Speaker 1: me a call if you have a question about technology.

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Speaker 1: We will get back to those phone lines in just

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Speaker 1: a bit. But first, this week I was in San

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Speaker 1: Francisco to attend tech Crunch Disrupt. This is a gathering

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Speaker 1: of tech innovators, founders and visionaries and Connie Loysis is

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Speaker 1: editor in chief at tech Crunch. First I talked with

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Speaker 1: her about the hottest topic at the show, which is AI,

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Speaker 1: of course, and what makes this event so special.

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Speaker 4: Tech Crunch really is about giving people a front road

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Speaker 4: of the future of technology. And so what's wonderful about

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Speaker 4: Disrupt where we are right now, is it brings the

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Speaker 4: people that are focused on the site and that community

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Speaker 4: here in one place. It's founders, it's seasoned operators, it's

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Speaker 4: investors who want to look at the next thing, and

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Speaker 4: there's really no better place to network. There's like ten

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Speaker 4: thousand people on site, many of them local, but many

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Speaker 4: of them from a variety of countries. I think we

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Speaker 4: have at least thirty five countries are represented here. So

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Speaker 4: it's really really exciting.

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Speaker 5: I think we come for a variety of reasons.

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Speaker 4: I mean, I think especially this year, they're very focused

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Speaker 4: on trying to understand what's happening in AI from an

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Speaker 4: ethics and policy standpoint, in terms of how it's impacting

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Speaker 4: traditional industries. Really all of those sectors are talking about

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Speaker 4: the same thing, which is AI. I mean, AI is

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Speaker 4: basically the Internet, it's mobile, It's undergirds everything, and people

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Speaker 4: are just trying to understand what's happening because it's impacting

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Speaker 4: things so rapidly.

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Speaker 6: You know.

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Speaker 4: I've always found the people the most fascinating. I mean,

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Speaker 4: I had the privilege of covering this industry for more

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Speaker 4: than twenty years, and the players keep changing and they

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Speaker 4: are fascinating. I mean, it's interesting. I just find some

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Speaker 4: of the most effective leaders are the best storytellers. So

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Speaker 4: you know, Sam Altman, for example of open Ai is

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Speaker 4: a wonderful storyteller, and Vinodakosla is a really fascinating character.

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Speaker 4: There's just so many people that are so important to

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Speaker 4: the future of the world. Candidly, who are are here?

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Speaker 4: I think that people make the product absolutely. I think

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Speaker 4: people have to a be great storytellers where they have

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Speaker 4: to be solving a problem that people need, and they

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Speaker 4: have to be able to motivate people. They have to

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Speaker 4: be able to sort of get investors on board and

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Speaker 4: entrepreneurs on board and also interest people like myself.

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Speaker 5: At tech Crunch.

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Speaker 1: Next up, I spoke with Christian from the Electronic Front

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Speaker 1: It's Your Foundation. This is a nonprofit fighting for our

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Speaker 1: digital rights.

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Speaker 7: EFF is a nonprofit that essentially fights to make sure

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Speaker 7: that you have your rights when you go online, So

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Speaker 7: we fight for privacy, free speech, right to repair, that

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Speaker 7: kind of stuff. So we're here today spreading the word

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Speaker 7: about our work, accepting donations, all that kind of fun stuff.

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Speaker 7: We're really trying to push for a better comprehensive consumer

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Speaker 7: privacy law in the United States to try and help

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Speaker 7: people stay on end to end encrypted messaging, make sure

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Speaker 7: that data brokers can't take your location data, all that

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Speaker 7: kind of fun stuff.

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Speaker 1: Now, I thought this was a really interesting startup. It's

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Speaker 1: called Romanto, and they're helping families preserve their precious memories.

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Speaker 8: Well, Romatto is all about capturing and preserving your family stories.

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Speaker 1: So we're basically helping you.

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Speaker 8: Find stories that your parents have by helping you choose

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Speaker 8: questions for them, and then we sends those questions to them.

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Speaker 8: Every week, they record themselves answering the question, and we

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Speaker 8: turned these recordings into written stories that we then print

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Speaker 8: into a hardcover book.

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Speaker 9: That hard coppet books that show R codes that you

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Speaker 9: can then scan.

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Speaker 8: To view the original recording. And so that way you

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Speaker 8: have a beautiful keepsake book physically in your room, in

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Speaker 8: your living room, for example, but you can also always

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Speaker 8: hear the voice behind those stories by scanning the chart.

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Speaker 9: So that story is my co founder story.

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Speaker 8: So his dad died during ninety eleven and he never

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Speaker 8: got a chance.

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Speaker 9: To hear his dad stories unfortunately.

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Speaker 8: And then his mom was diagnosed with a fairly bleak

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Speaker 8: cancer cancer, and so he decided to just interview her

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Speaker 8: and try to get as much info out of his

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Speaker 8: mom as he could, mostly for his children, so that

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Speaker 8: they would know his their grandma. She's alive, she's fine.

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Speaker 8: It makes it way easier. We've iterated on many approaches

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Speaker 8: to actually get people to record these stories and get

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Speaker 8: people to ask their parents to record these stories. It's

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Speaker 8: a bit of an awkward process depending on how you

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Speaker 8: approach it. We made it a gift that was it

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Speaker 8: was like, here's a gift for you, mom, right, so

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Speaker 8: it feels perfectly natural, and for their parents it feels like,

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Speaker 8: you know, you're showing them love by wanting to get

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Speaker 8: to know them better. And a lot of those parents

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Speaker 8: are like willing to get over the bit of awkwardness

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Speaker 8: that they feel initially to be like, all right, I'll

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Speaker 8: share my story with you.

432
00:22:41,359 --> 00:22:44,439
Speaker 1: At events like these. You used to exchange physical business

433
00:22:44,440 --> 00:22:46,720
Speaker 1: cards and I'm sure many people still do, but a

434
00:22:46,720 --> 00:22:49,440
Speaker 1: lot of that has changed. People are now scanning their

435
00:22:49,480 --> 00:22:53,280
Speaker 1: LinkedIn QR codes or they're using a digital business card.

436
00:22:53,560 --> 00:22:53,760
Speaker 10: Yeah.

437
00:22:53,800 --> 00:22:57,119
Speaker 6: So Hi Hello is a digital business card and branding platform.

438
00:22:57,800 --> 00:23:00,520
Speaker 6: So instead of carrying on paper cards, you can just

439
00:23:00,920 --> 00:23:03,119
Speaker 6: use a QR code and share everything with people. You

440
00:23:03,160 --> 00:23:06,600
Speaker 6: can share LinkedIn personal info, everything like that. We also

441
00:23:06,640 --> 00:23:09,919
Speaker 6: offer like email signatures, virtual backgrounds, so it comes with

442
00:23:09,960 --> 00:23:12,720
Speaker 6: the whole package and you can brand it anyway and

443
00:23:12,760 --> 00:23:14,640
Speaker 6: the branding is consistent across.

444
00:23:14,320 --> 00:23:15,359
Speaker 1: All these platforms.

445
00:23:15,520 --> 00:23:16,400
Speaker 9: Yeah, so you don't need.

446
00:23:16,280 --> 00:23:18,399
Speaker 6: To carry around anything. It's just all on your phone,

447
00:23:18,440 --> 00:23:21,080
Speaker 6: so it's super easy. And then whether or not the

448
00:23:21,119 --> 00:23:23,240
Speaker 6: other person has the app or not, they can download

449
00:23:23,280 --> 00:23:26,400
Speaker 6: your contacts super easily. And then if you have the app,

450
00:23:26,440 --> 00:23:28,600
Speaker 6: it's great because you can keep your contacts all in

451
00:23:28,600 --> 00:23:29,159
Speaker 6: one place.

452
00:23:29,720 --> 00:23:30,960
Speaker 5: And if you're a company, you can.

453
00:23:30,840 --> 00:23:33,200
Speaker 6: Even integrate it with your CRM, so all your leads

454
00:23:33,200 --> 00:23:35,280
Speaker 6: come in into the same spot, which is great Yeah,

455
00:23:35,359 --> 00:23:36,879
Speaker 6: across conferences and everything.

456
00:23:37,359 --> 00:23:39,520
Speaker 1: I also like an app named Poppel. They do a

457
00:23:39,560 --> 00:23:42,320
Speaker 1: pretty good digital business card. Next up, I talked to

458
00:23:42,359 --> 00:23:45,720
Speaker 1: two young Harvard founders about their startup called mab Lab,

459
00:23:45,960 --> 00:23:49,240
Speaker 1: which is making test strips to detect spiked drinks.

460
00:23:49,960 --> 00:23:52,159
Speaker 11: Hi, my name is Fienna Sparks. I'm the CEO and

461
00:23:52,160 --> 00:23:54,560
Speaker 11: co founder of mab Blob. Yeah, so here mad Blob.

462
00:23:54,560 --> 00:23:56,800
Speaker 11: We're building test trips to look like this, which tests

463
00:23:56,840 --> 00:23:59,960
Speaker 11: for spike drinks and lead drugs, be able to test

464
00:24:00,080 --> 00:24:02,560
Speaker 11: the fine most likely in common relation agents.

465
00:24:02,400 --> 00:24:03,840
Speaker 1: Likely to cause a deadly overdose.

466
00:24:04,000 --> 00:24:04,200
Speaker 10: Yeah.

467
00:24:04,280 --> 00:24:06,480
Speaker 11: Revel was inspired after my co founder and I lost

468
00:24:06,520 --> 00:24:08,480
Speaker 11: a close friends to a jog overdose a little over

469
00:24:08,520 --> 00:24:09,480
Speaker 11: two years ago.

470
00:24:10,119 --> 00:24:12,280
Speaker 9: And is this where do you see this being used?

471
00:24:12,680 --> 00:24:12,920
Speaker 10: Yeah?

472
00:24:12,920 --> 00:24:15,840
Speaker 11: So, we're primarily targeting selling the university health services, harm

473
00:24:15,880 --> 00:24:18,840
Speaker 11: production centers, so nonprofits in the greater community, and may

474
00:24:19,000 --> 00:24:21,160
Speaker 11: mainly being able to have as many consumers as possible,

475
00:24:21,240 --> 00:24:22,880
Speaker 11: being able to use our touch trip, and being as

476
00:24:22,960 --> 00:24:25,399
Speaker 11: accessible as possible to as many people. Yeah, so you

477
00:24:25,480 --> 00:24:27,280
Speaker 11: pick up a test trip could be at your local

478
00:24:27,280 --> 00:24:29,800
Speaker 11: student health services, or it could be higher way at

479
00:24:29,800 --> 00:24:32,280
Speaker 11: CBS Walgreens on the way to a music festival. You'd

480
00:24:32,280 --> 00:24:34,160
Speaker 11: be able to quickly be able to test and drinks

481
00:24:34,160 --> 00:24:36,000
Speaker 11: if someone gave you whether it's been spiked or not,

482
00:24:36,160 --> 00:24:37,920
Speaker 11: or if the drug, being able to quickly test the

483
00:24:37,960 --> 00:24:40,840
Speaker 11: drug what it's Tamia at least some stance like fentanyl

484
00:24:40,920 --> 00:24:42,920
Speaker 11: or zalazy that could potentially harm you as a little

485
00:24:42,920 --> 00:24:43,879
Speaker 11: as two to three grades.

486
00:24:44,160 --> 00:24:47,840
Speaker 1: Finally, I spoke with Richard Sanders of Astreas and at

487
00:24:47,880 --> 00:24:50,120
Speaker 1: an event like this, if you want to get someone's attention,

488
00:24:50,480 --> 00:24:53,520
Speaker 1: try putting out some chocolates, which is exactly what they did.

489
00:24:54,200 --> 00:24:57,960
Speaker 12: So as there's an AI power give a performance coach, right,

490
00:24:58,000 --> 00:25:00,639
Speaker 12: So what you see that the space candies are really

491
00:25:00,680 --> 00:25:05,080
Speaker 12: our first iteration of curated chocolates, right, So they have

492
00:25:05,200 --> 00:25:08,879
Speaker 12: all the micro nutrients that an elite performer, where a

493
00:25:08,880 --> 00:25:12,320
Speaker 12: surgeon or astronaut requires to do their day to day

494
00:25:12,359 --> 00:25:15,800
Speaker 12: high cognitive tasks. Right, So that the platform that we're

495
00:25:15,840 --> 00:25:21,600
Speaker 12: curating is meant to be to democratize the need for

496
00:25:21,800 --> 00:25:24,919
Speaker 12: a nutritionists to dietitian a performance code through how do

497
00:25:24,960 --> 00:25:27,840
Speaker 12: I power all that into an app so that a

498
00:25:27,840 --> 00:25:31,360
Speaker 12: normal user can get those recommendations and that information.

499
00:25:31,480 --> 00:25:31,800
Speaker 9: Right.

500
00:25:32,560 --> 00:25:34,760
Speaker 12: I can't really afford nine people to tell me how

501
00:25:34,800 --> 00:25:37,480
Speaker 12: to live a better than healthy performance life, right, but

502
00:25:37,600 --> 00:25:38,359
Speaker 12: I have goals.

503
00:25:38,400 --> 00:25:39,320
Speaker 9: I want to train.

504
00:25:39,240 --> 00:25:41,080
Speaker 12: For an iron Man or I want to do This

505
00:25:41,200 --> 00:25:45,520
Speaker 12: iteration is based off so we've worked with NASA astronauts.

506
00:25:45,880 --> 00:25:48,560
Speaker 12: This iteration is actually on the ISS Space station right

507
00:25:48,560 --> 00:25:53,520
Speaker 12: now with astronauts. We've worked with surgeons, to neurosurgeons and

508
00:25:53,640 --> 00:25:55,760
Speaker 12: former instative like high performing athletes.

509
00:25:56,160 --> 00:25:56,800
Speaker 10: So this is.

510
00:25:58,640 --> 00:26:00,000
Speaker 9: Profiled out of that day.

511
00:26:00,280 --> 00:26:00,480
Speaker 13: Right.

512
00:26:00,560 --> 00:26:03,879
Speaker 12: So in the future, the idea is to create personalized

513
00:26:03,960 --> 00:26:05,920
Speaker 12: nutrition for the user.

514
00:26:06,000 --> 00:26:08,760
Speaker 9: Right, So what is your goals? What do you need

515
00:26:08,800 --> 00:26:09,000
Speaker 9: to do?

516
00:26:09,720 --> 00:26:13,720
Speaker 12: So whether it's better sleep or for females.

517
00:26:13,359 --> 00:26:14,800
Speaker 9: Whether it's better skin, better hair.

518
00:26:14,840 --> 00:26:17,800
Speaker 12: We have skews we're working on that have different ingredients,

519
00:26:18,200 --> 00:26:23,160
Speaker 12: so instead of taking seventeen vitamins, you're taking one delicious chocolate.

520
00:26:23,520 --> 00:26:26,680
Speaker 1: There you have an innovation. At tech Crunch Disrupt twenty

521
00:26:26,760 --> 00:26:30,080
Speaker 1: twenty four, there is one theme I noticed behind every

522
00:26:30,160 --> 00:26:34,440
Speaker 1: tech breakthrough is usually a human story and a desire

523
00:26:34,520 --> 00:26:37,880
Speaker 1: to solve a real world problem. Phone lines are open

524
00:26:37,960 --> 00:26:40,800
Speaker 1: triple eight rich one oh one. That's eight eight eight

525
00:26:41,040 --> 00:26:43,560
Speaker 1: seven four to two four one zero one. Give me

526
00:26:43,560 --> 00:26:45,480
Speaker 1: a call if you have a question about technology. My

527
00:26:45,600 --> 00:26:48,520
Speaker 1: name is rich Damiro and this is rich on Tech.

528
00:26:50,000 --> 00:26:52,520
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

529
00:26:52,520 --> 00:26:55,880
Speaker 1: out with you talking technology. The phone line triple eight

530
00:26:56,040 --> 00:26:58,840
Speaker 1: rich one O one that's eight eight eight seven four

531
00:26:58,840 --> 00:27:02,359
Speaker 1: to two four one one zero one. The website for

532
00:27:02,520 --> 00:27:06,320
Speaker 1: the show is rich on tech dot tv. While you're there,

533
00:27:06,320 --> 00:27:08,879
Speaker 1: to be sure to sign up for my free newsletter. Also,

534
00:27:09,359 --> 00:27:11,879
Speaker 1: if you want links to anything I mentioned in the show,

535
00:27:11,960 --> 00:27:13,760
Speaker 1: you can hit the light bulb at the top of

536
00:27:13,760 --> 00:27:17,439
Speaker 1: the page. This is show number ninety six. So if

537
00:27:17,440 --> 00:27:19,880
Speaker 1: you want some of the startups I just mentioned at

538
00:27:19,880 --> 00:27:23,000
Speaker 1: tech Crunch, you can get the links there. Uh. And

539
00:27:23,040 --> 00:27:25,000
Speaker 1: then finally, if you want to email me, you can

540
00:27:25,080 --> 00:27:28,600
Speaker 1: hit contact to get in touch. That way, let's go

541
00:27:28,680 --> 00:27:32,600
Speaker 1: to Mike and Tucson. Mike, you're on with rich Hey.

542
00:27:32,680 --> 00:27:35,480
Speaker 3: Rich Hey actually follved a little bit of it while

543
00:27:35,560 --> 00:27:38,000
Speaker 3: on hold. But the bottom line is okay, if I

544
00:27:38,040 --> 00:27:40,879
Speaker 3: have desk top PC unning the windows tam it up

545
00:27:40,880 --> 00:27:42,760
Speaker 3: good Windows eleven at a year and a half of doom.

546
00:27:43,400 --> 00:27:45,720
Speaker 3: But the bottom line is I noticed about four months

547
00:27:45,800 --> 00:27:50,200
Speaker 3: ago my Chrome started stop like going to websites, I

548
00:27:50,200 --> 00:27:53,639
Speaker 3: couldn't get anywhere, okay to try me nuts and so

549
00:27:53,880 --> 00:27:56,520
Speaker 3: past three or four months I've been using Mozella, Firefox

550
00:27:56,960 --> 00:28:00,280
Speaker 3: and Fine. About a day and a half ago, like

551
00:28:00,359 --> 00:28:03,800
Speaker 3: I couldn't get out to like anything all right. And

552
00:28:03,880 --> 00:28:05,520
Speaker 3: the other thing to throw in a range is I

553
00:28:05,560 --> 00:28:07,919
Speaker 3: noticed when this started happening four months ago. If I

554
00:28:08,000 --> 00:28:11,600
Speaker 3: tried to scan a file with Windows Defender, like right

555
00:28:11,600 --> 00:28:13,760
Speaker 3: click and open it, I would just get Instead of

556
00:28:13,760 --> 00:28:16,280
Speaker 3: Windows Defender opening, I just got like a white box.

557
00:28:17,119 --> 00:28:18,960
Speaker 3: It just wouldn't it just wouldn't work.

558
00:28:20,400 --> 00:28:20,640
Speaker 13: Byte.

559
00:28:20,760 --> 00:28:23,320
Speaker 3: I took it off the other day. One thing I

560
00:28:23,359 --> 00:28:25,440
Speaker 3: trouble to shoot it while on hold is driving me

561
00:28:25,560 --> 00:28:27,959
Speaker 3: nuts because I have like almost, you know, nine hundred

562
00:28:28,280 --> 00:28:32,280
Speaker 3: make speed to Comcast. One thing I did is on

563
00:28:32,320 --> 00:28:35,600
Speaker 3: the back of my desktop and I tried trouble shooting.

564
00:28:35,640 --> 00:28:39,440
Speaker 3: I tried set me my DNS settings all and said,

565
00:28:39,760 --> 00:28:44,800
Speaker 3: I unplugged the Ethernet cable behind my desktop. There's a

566
00:28:44,800 --> 00:28:47,560
Speaker 3: plug into the router and now I'm going Wi Fi

567
00:28:48,160 --> 00:28:50,160
Speaker 3: and everything works perfect.

568
00:28:50,400 --> 00:28:53,320
Speaker 1: Ah, okay, so is my speeds.

569
00:28:53,000 --> 00:28:56,200
Speaker 3: Were only three hundred. But I was able to plug

570
00:28:56,240 --> 00:28:58,800
Speaker 3: it back in and I could check like my speed

571
00:28:58,800 --> 00:29:00,800
Speaker 3: and I got like nine hundred. But then I try

572
00:29:00,800 --> 00:29:04,000
Speaker 3: to open like other websites and nothing happened on the tabs.

573
00:29:04,600 --> 00:29:07,680
Speaker 3: So everything seems to be working perfectly on my Wi Fi,

574
00:29:08,520 --> 00:29:11,240
Speaker 3: but not with my Obviously I could a couple of

575
00:29:11,240 --> 00:29:12,480
Speaker 3: shoot eat in that cable, but.

576
00:29:13,080 --> 00:29:15,880
Speaker 1: Well, it sounds like okay, so when you had it

577
00:29:15,960 --> 00:29:18,120
Speaker 1: plugged in, you were able to do a speed test.

578
00:29:18,160 --> 00:29:18,920
Speaker 1: How did you do that?

579
00:29:21,320 --> 00:29:21,720
Speaker 13: I don't know.

580
00:29:21,800 --> 00:29:24,920
Speaker 3: I was able to to go to uh, like the

581
00:29:25,000 --> 00:29:28,640
Speaker 3: top speed test, and that worked. I got nine hundred speed.

582
00:29:28,640 --> 00:29:30,800
Speaker 3: I said, ooh, maybe that works. And I tried opening

583
00:29:30,880 --> 00:29:33,480
Speaker 3: up another tab to like go to Costco and I'll

584
00:29:33,480 --> 00:29:35,880
Speaker 3: like just sit there and like go hung up and

585
00:29:35,920 --> 00:29:38,520
Speaker 3: like would and go. But what the other thing I

586
00:29:38,560 --> 00:29:41,520
Speaker 3: noticed is once I unplugged the Easternite cable and I'm

587
00:29:41,520 --> 00:29:45,240
Speaker 3: working off a Wi Fi, it seems like everything opens faster.

588
00:29:45,400 --> 00:29:48,160
Speaker 3: It's like, wow, i'ven't done that in years. Wow, I've

589
00:29:48,200 --> 00:29:52,760
Speaker 3: been doing this wired. But when I when I do

590
00:29:52,840 --> 00:29:54,960
Speaker 3: the Wi Fi, everything works, and I try to write

591
00:29:54,960 --> 00:29:58,080
Speaker 3: click on a PVF and open up Windows Defender, it's

592
00:29:58,080 --> 00:29:58,880
Speaker 3: still white.

593
00:29:59,200 --> 00:30:02,600
Speaker 1: Well that's my no. I think it's related. I think

594
00:30:02,640 --> 00:30:05,760
Speaker 1: that's because when you're opening up Windows Defender, it is

595
00:30:06,480 --> 00:30:08,640
Speaker 1: it's bringing up a web page and it's trying to

596
00:30:08,680 --> 00:30:11,560
Speaker 1: load that, probably through the same method that it uses

597
00:30:11,600 --> 00:30:14,640
Speaker 1: to load everything else. So, okay, a couple things. So

598
00:30:14,680 --> 00:30:18,040
Speaker 1: first off, what I would do is troubleshoot your internet connection,

599
00:30:18,160 --> 00:30:21,440
Speaker 1: your wired internet connection. So I would reset if you

600
00:30:21,880 --> 00:30:23,840
Speaker 1: change you said, you change your DNS or kind of

601
00:30:23,840 --> 00:30:27,240
Speaker 1: tweaked your DNS, I would reset your DNS settings if

602
00:30:27,240 --> 00:30:29,920
Speaker 1: you know how to do that inside the settings in

603
00:30:30,000 --> 00:30:32,400
Speaker 1: control panel or settings on your Mac. So I would

604
00:30:32,400 --> 00:30:34,080
Speaker 1: get rid of that, because whenever I have any issue

605
00:30:34,440 --> 00:30:36,640
Speaker 1: with my connection, it seems to be related to the

606
00:30:36,680 --> 00:30:39,240
Speaker 1: fact that a lot of times I'll switch to using

607
00:30:39,600 --> 00:30:42,959
Speaker 1: Google's DNS or you know, the public DNS or whatever

608
00:30:43,360 --> 00:30:47,360
Speaker 1: to make things faster or pages load, you know, resolve quicker.

609
00:30:47,640 --> 00:30:49,880
Speaker 1: So first off, I would do that, reset your Internet

610
00:30:49,880 --> 00:30:54,160
Speaker 1: settings back to the factory. That's number one. Now when

611
00:30:54,200 --> 00:30:56,760
Speaker 1: it comes to Chrome, it sounds like there's something wonky

612
00:30:56,800 --> 00:30:59,480
Speaker 1: going on with Chrome as well, so I would do

613
00:30:59,560 --> 00:31:02,440
Speaker 1: a re set of all of this settings on Chrome.

614
00:31:03,240 --> 00:31:04,840
Speaker 1: So it sounds like you know how to tinker on

615
00:31:04,880 --> 00:31:06,560
Speaker 1: these things a little bit. So maybe you've changed some

616
00:31:06,640 --> 00:31:10,080
Speaker 1: things that don't exactly agree with your Internet anymore, or

617
00:31:10,080 --> 00:31:13,480
Speaker 1: there could be just something that's keeping these pages from loading,

618
00:31:14,480 --> 00:31:16,480
Speaker 1: just a setting that's gone bad that you may be

619
00:31:16,640 --> 00:31:19,560
Speaker 1: changed in the past that just no longer working. So

620
00:31:19,880 --> 00:31:23,360
Speaker 1: the fact that Firefox is working okay tells me that

621
00:31:23,440 --> 00:31:27,160
Speaker 1: this might be related to mostly Chrome and something inside Chrome,

622
00:31:27,160 --> 00:31:29,120
Speaker 1: but it should be working. So what I would do

623
00:31:29,280 --> 00:31:32,520
Speaker 1: is go to Settings on Chrome and then you so

624
00:31:32,560 --> 00:31:34,520
Speaker 1: it's those three little lines in the upper right hand corner,

625
00:31:34,520 --> 00:31:36,960
Speaker 1: and then you tap settings again, and then you'll see

626
00:31:37,040 --> 00:31:40,000
Speaker 1: on the left hand side under Settings there's a whole

627
00:31:40,040 --> 00:31:42,760
Speaker 1: list of things you can do, but one of them

628
00:31:42,800 --> 00:31:46,920
Speaker 1: says settings, and then you tap that says restore settings

629
00:31:46,920 --> 00:31:50,000
Speaker 1: to their original defaults. So once you tap that, it

630
00:31:50,000 --> 00:31:53,160
Speaker 1: says this will reset your startup page, your new tab page,

631
00:31:53,160 --> 00:31:56,720
Speaker 1: your search engine, and your pinned tabs. It will also

632
00:31:56,800 --> 00:32:00,920
Speaker 1: disable all extensions and clear temporary data like cookie, so

633
00:32:01,840 --> 00:32:04,560
Speaker 1: your bookmark's history and save passwords will not be cleared.

634
00:32:04,880 --> 00:32:07,600
Speaker 1: Once you do that, that will reset everything back to

635
00:32:07,680 --> 00:32:12,080
Speaker 1: factory on the Chrome browser and things should work after that.

636
00:32:12,400 --> 00:32:14,840
Speaker 1: So let me know if that helps or if that works,

637
00:32:15,480 --> 00:32:17,360
Speaker 1: just email me on the website, Rich on tech dot

638
00:32:17,440 --> 00:32:19,720
Speaker 1: tv hit contact. Don't expect you to do it right

639
00:32:19,720 --> 00:32:22,000
Speaker 1: now while we're on the phone, but that's the way

640
00:32:22,120 --> 00:32:25,280
Speaker 1: that I would do it, and that should probably bring

641
00:32:25,360 --> 00:32:28,080
Speaker 1: things back. It sounds like this is either it's either

642
00:32:28,120 --> 00:32:31,840
Speaker 1: an internet connection thing, like somehow you've tweaked your internet

643
00:32:31,840 --> 00:32:34,760
Speaker 1: connection settings where it's it's just not agreeing with the

644
00:32:34,760 --> 00:32:38,400
Speaker 1: Wi Fi or the wired connection versus the Wi Fi

645
00:32:38,560 --> 00:32:41,440
Speaker 1: or it's actually a chrome thing now by the way,

646
00:32:41,440 --> 00:32:43,200
Speaker 1: when it comes to the speed, you said you got

647
00:32:43,200 --> 00:32:46,880
Speaker 1: three hundred when you were doing Wi Fi versus nine

648
00:32:46,960 --> 00:32:49,320
Speaker 1: hundred or six hundred whatever it was when you were

649
00:32:49,360 --> 00:32:54,400
Speaker 1: doing the connect the hardline connection. That's pretty typical. So

650
00:32:54,840 --> 00:32:57,960
Speaker 1: you know, these internet companies when they advertise the speeds,

651
00:32:58,320 --> 00:33:00,600
Speaker 1: they're advertising the speed you would get if you would

652
00:33:00,600 --> 00:33:03,600
Speaker 1: plug your computer into your router, and that's going to

653
00:33:03,640 --> 00:33:05,800
Speaker 1: be the fastest speed. As soon as you go Wi Fi,

654
00:33:06,360 --> 00:33:08,600
Speaker 1: you know you're looking at a drop of upwards of

655
00:33:08,640 --> 00:33:11,440
Speaker 1: fifty percent of your speed. Now, most of us have

656
00:33:11,480 --> 00:33:13,360
Speaker 1: pretty good speed these days, so it's not that big

657
00:33:13,400 --> 00:33:15,440
Speaker 1: of a deal. And of course we're not uploading and

658
00:33:15,480 --> 00:33:20,600
Speaker 1: downloading or mostly uploading huge files. So I am which

659
00:33:20,600 --> 00:33:22,600
Speaker 1: is why I've got, you know, pretty good internet, And

660
00:33:22,960 --> 00:33:25,160
Speaker 1: if I ever want to do anything that's really intense

661
00:33:25,200 --> 00:33:28,880
Speaker 1: with the Internet, I will actually switch to a wired connection,

662
00:33:28,960 --> 00:33:31,160
Speaker 1: which will make things a heck of a lot faster.

663
00:33:31,720 --> 00:33:34,640
Speaker 1: So hopefully that clears things up for you there. That

664
00:33:34,760 --> 00:33:38,760
Speaker 1: is very frustrating to not have the internet that is

665
00:33:38,920 --> 00:33:42,040
Speaker 1: really really frustrating. Thanks for the call, Mike. Let's see

666
00:33:42,040 --> 00:33:46,240
Speaker 1: if we can get Tony and Sanya sidro before we

667
00:33:46,240 --> 00:33:49,520
Speaker 1: got to go to break here. Tony, what's up, Hi,

668
00:33:50,440 --> 00:33:52,440
Speaker 1: I'm doing well. What's what can I help you with?

669
00:33:53,600 --> 00:33:53,800
Speaker 11: Yeah?

670
00:33:53,880 --> 00:33:56,840
Speaker 14: I got a little situation. So I have two ponds

671
00:33:56,920 --> 00:33:58,920
Speaker 14: right now that I just got about four days ago.

672
00:33:59,080 --> 00:34:03,880
Speaker 14: I ordered them new opig sold nine pro xl Okay.

673
00:34:04,400 --> 00:34:08,440
Speaker 14: I order also the iPhone sixteen Pro Max, the one terrified.

674
00:34:08,480 --> 00:34:12,160
Speaker 14: So the first problem I have with a pixel before

675
00:34:12,200 --> 00:34:16,120
Speaker 14: the update, it was actually a working, excellent, perfect, not

676
00:34:16,200 --> 00:34:19,080
Speaker 14: a single problem after the update. You know the under

677
00:34:19,120 --> 00:34:20,719
Speaker 14: fifteen right now has the problem with the bus or

678
00:34:20,760 --> 00:34:25,760
Speaker 14: not so right now, it's the phone is terrible, constantly

679
00:34:25,760 --> 00:34:29,719
Speaker 14: overheating and shutting down. Can't even if I'm making a

680
00:34:29,719 --> 00:34:32,120
Speaker 14: call with five minutes. Within five minutes, my phone becomes

681
00:34:32,200 --> 00:34:36,279
Speaker 14: overheating super hard. So I contact Google and they said

682
00:34:36,280 --> 00:34:39,080
Speaker 14: that basically they follow a bug report, and they said

683
00:34:39,080 --> 00:34:41,000
Speaker 14: that they're working on a past because they know that

684
00:34:41,080 --> 00:34:44,480
Speaker 14: they you know that I get the update mets up

685
00:34:44,480 --> 00:34:45,120
Speaker 14: a lot of phones.

686
00:34:45,520 --> 00:34:48,799
Speaker 1: I didn't notice any I didn't notice any issues. I

687
00:34:48,880 --> 00:34:51,799
Speaker 1: updated the pixel and I haven't noticed. So you could

688
00:34:51,840 --> 00:34:56,480
Speaker 1: have you know a bad pixel? I think that. I mean,

689
00:34:56,480 --> 00:34:59,000
Speaker 1: have you tried restarting this thing and making sure all

690
00:34:59,040 --> 00:35:00,000
Speaker 1: the updates?

691
00:35:00,239 --> 00:35:00,520
Speaker 10: Rese it?

692
00:35:00,880 --> 00:35:03,440
Speaker 14: I rese it I raised my account and log in

693
00:35:03,440 --> 00:35:06,000
Speaker 14: without an account and use the phone normally, and he

694
00:35:06,120 --> 00:35:06,799
Speaker 14: does the same thing.

695
00:35:06,920 --> 00:35:09,600
Speaker 1: Okay, Well I would return this then if that's the case.

696
00:35:09,640 --> 00:35:11,560
Speaker 1: I mean, did you order this direct from Google?

697
00:35:12,800 --> 00:35:12,960
Speaker 11: Uh?

698
00:35:13,120 --> 00:35:16,360
Speaker 14: No, I actually ordered directly from a company, which is Verizon,

699
00:35:16,600 --> 00:35:20,160
Speaker 14: and I I'm gonna shoop it back. Yeah, They're willing

700
00:35:20,200 --> 00:35:22,200
Speaker 14: to shoop another one, but I'm just afraid.

701
00:35:21,920 --> 00:35:23,480
Speaker 13: To actually, you know, get in another one to have

702
00:35:23,600 --> 00:35:24,200
Speaker 13: the same problem.

703
00:35:24,680 --> 00:35:27,160
Speaker 1: I've had no issues with the pixel whatsoever, so I

704
00:35:27,200 --> 00:35:30,279
Speaker 1: think that it's it's run cool for me. Uh, there's

705
00:35:30,280 --> 00:35:32,759
Speaker 1: no software update issues that I've seen, So I think

706
00:35:32,800 --> 00:35:35,439
Speaker 1: maybe you got a lemon and just something went wrong

707
00:35:35,480 --> 00:35:38,920
Speaker 1: with that that phone at some point during the manufacturing process.

708
00:35:39,120 --> 00:35:41,880
Speaker 1: What's going on with the other phone? The iPhone?

709
00:35:42,880 --> 00:35:45,680
Speaker 14: Yeah, the other one is the iPhone Chicken, Promax great phone,

710
00:35:45,760 --> 00:35:48,920
Speaker 14: excellent phone. I operated from the eleven Promacs, so the

711
00:35:49,040 --> 00:35:55,520
Speaker 14: six six and Promax the one terabyte. So he had

712
00:35:55,520 --> 00:35:58,359
Speaker 14: the original updated, never had a problem. I was using

713
00:35:58,360 --> 00:36:02,080
Speaker 14: it perfectly until the new patch, the new eighteen point

714
00:36:02,120 --> 00:36:03,000
Speaker 14: one came out.

715
00:36:03,080 --> 00:36:08,239
Speaker 1: Yuppies, tony tony sounds. It sounds like you gotta stop

716
00:36:08,320 --> 00:36:11,719
Speaker 1: updating your phones. That's it. That's what I'm hearing right now.

717
00:36:11,800 --> 00:36:15,520
Speaker 1: So uh, typically, you know, I recommend updating the phones,

718
00:36:15,560 --> 00:36:17,920
Speaker 1: but maybe just wait a little bit longer. Sometimes the

719
00:36:17,960 --> 00:36:21,000
Speaker 1: initial update could have some bugs, so in your case,

720
00:36:21,000 --> 00:36:22,560
Speaker 1: I would wait just a little bit longer. But these

721
00:36:22,560 --> 00:36:25,080
Speaker 1: are both excellent phones. You should have no problems with them.

722
00:36:25,400 --> 00:36:28,799
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

723
00:36:28,920 --> 00:36:32,279
Speaker 1: Rich DeMuro here hanging out with you, talking technology at

724
00:36:32,520 --> 00:36:36,400
Speaker 1: Triple eight rich one O one eight eight eight seven

725
00:36:36,600 --> 00:36:40,360
Speaker 1: four to two four one zero one, playing some songs

726
00:36:40,400 --> 00:36:45,040
Speaker 1: that are crowd pleasures at the karaoke bar. Yeah. Uh,

727
00:36:45,280 --> 00:36:46,919
Speaker 1: you know, you know when you think you can sing

728
00:36:46,920 --> 00:36:49,640
Speaker 1: a karaoke song and all of a sudden the words

729
00:36:49,640 --> 00:36:52,239
Speaker 1: starts showing up. You're like, oh, I only know the

730
00:36:52,320 --> 00:36:56,200
Speaker 1: coorus of this song. That happens so many times and

731
00:36:56,320 --> 00:36:58,640
Speaker 1: you're just kind of like, there's just no way to

732
00:36:58,680 --> 00:37:00,920
Speaker 1: get through that. So eight a rich one on one

733
00:37:01,040 --> 00:37:03,879
Speaker 1: eighty eight seven four to two, four to one zero one.

734
00:37:04,200 --> 00:37:08,240
Speaker 1: The website for the show is rich on tech dot TV.

735
00:37:08,960 --> 00:37:11,719
Speaker 1: You can email me there. You can click the light

736
00:37:11,760 --> 00:37:14,560
Speaker 1: bulb icon if you want show notes, or you can

737
00:37:14,600 --> 00:37:17,200
Speaker 1: sign up for my newsletter. Got a great newsletter today.

738
00:37:18,120 --> 00:37:23,240
Speaker 1: We had a question about taking notes at a meeting

739
00:37:23,400 --> 00:37:26,160
Speaker 1: and then having AI summarize them and what's the best

740
00:37:26,160 --> 00:37:28,160
Speaker 1: way to do that, And so I got a whole

741
00:37:28,239 --> 00:37:30,800
Speaker 1: deep dive on that because I'm an expert. Took a

742
00:37:31,400 --> 00:37:35,440
Speaker 1: school tour yesterday for my kid, you know, going to

743
00:37:35,520 --> 00:37:39,320
Speaker 1: high school, and you know, recorded the meeting like the tour,

744
00:37:39,719 --> 00:37:41,239
Speaker 1: and then you just go into AI and you give

745
00:37:41,239 --> 00:37:43,120
Speaker 1: me a summary, and it was like amazing that the

746
00:37:43,880 --> 00:37:47,719
Speaker 1: It's just unbelievably good what you can do with these

747
00:37:47,760 --> 00:37:51,160
Speaker 1: AI summaries now, so just record everything at this point,

748
00:37:51,760 --> 00:37:54,120
Speaker 1: something going to high school. Yeah, you're old, I know.

749
00:37:54,400 --> 00:37:56,839
Speaker 1: Can you believe that mine is twenty? How you think

750
00:37:56,880 --> 00:37:59,040
Speaker 1: I feel? I'm telling you? And it goes fast? I

751
00:37:59,080 --> 00:38:01,440
Speaker 1: still remember having on Now all of a sudden, he's

752
00:38:01,440 --> 00:38:03,719
Speaker 1: going to high school. What the heck? How does that

753
00:38:03,760 --> 00:38:07,480
Speaker 1: happen so fast? Ready for the girls, Let's go to Bob.

754
00:38:08,880 --> 00:38:11,239
Speaker 1: Let's go to Bob and ocean side Bob. You're on

755
00:38:11,320 --> 00:38:13,279
Speaker 1: with Rich Good?

756
00:38:13,440 --> 00:38:14,680
Speaker 3: How you doing time?

757
00:38:14,760 --> 00:38:16,320
Speaker 13: Time? Caller a longtime listener.

758
00:38:16,480 --> 00:38:18,520
Speaker 1: Well, that's great to hear. What can I help you with?

759
00:38:19,400 --> 00:38:23,239
Speaker 13: I got a laptop purchased twenty twenty two, about two

760
00:38:23,320 --> 00:38:26,200
Speaker 13: years old, had no problem with it and LG. Graham

761
00:38:26,440 --> 00:38:27,440
Speaker 13: fourteen inch.

762
00:38:27,440 --> 00:38:29,680
Speaker 1: That's nice, nice light two weeks ago.

763
00:38:30,280 --> 00:38:33,239
Speaker 13: Can I name anti virus companies? I might love to

764
00:38:33,280 --> 00:38:33,560
Speaker 13: say that.

765
00:38:33,880 --> 00:38:37,120
Speaker 1: Sure, I mean there's no antivirus police on the as

766
00:38:37,200 --> 00:38:37,719
Speaker 1: far as I know.

767
00:38:37,960 --> 00:38:39,879
Speaker 13: Just to give you, just to give you the whole thing,

768
00:38:39,920 --> 00:38:42,120
Speaker 13: I had to perski, I got the notice, can't have

769
00:38:42,160 --> 00:38:45,359
Speaker 13: it no more. They changed the ultra ad downloaded debt

770
00:38:45,800 --> 00:38:47,960
Speaker 13: two weeks prior to what this would happen to this

771
00:38:48,920 --> 00:38:53,279
Speaker 13: and the automatic update on my laptop it did? I

772
00:38:53,400 --> 00:38:55,960
Speaker 13: believe it's twenty four each two is the number.

773
00:38:56,120 --> 00:38:57,200
Speaker 1: Yeah, that's the big one.

774
00:38:57,600 --> 00:38:59,280
Speaker 3: That was a big after that happened.

775
00:38:59,600 --> 00:39:02,439
Speaker 13: Now get the computer would only turn on and off,

776
00:39:02,680 --> 00:39:06,120
Speaker 13: on and off, on and off, on and off. So,

777
00:39:06,239 --> 00:39:08,040
Speaker 13: I mean I tried everything I could think and I

778
00:39:08,040 --> 00:39:11,480
Speaker 13: couldn't get into it. My brother knows a little bit

779
00:39:11,480 --> 00:39:13,480
Speaker 13: of stuff he got into. He had me go into

780
00:39:13,480 --> 00:39:17,799
Speaker 13: the bios, took out BitLocker, bitlocked or.

781
00:39:17,719 --> 00:39:23,200
Speaker 1: Something to that effect. Yep, that well Okay, so when.

782
00:39:23,080 --> 00:39:24,920
Speaker 13: It does it on and off, on and off, I

783
00:39:24,960 --> 00:39:28,560
Speaker 13: could hit that eleven and get into my computer. I'd

784
00:39:28,600 --> 00:39:33,359
Speaker 13: never set a restore date and time, So anybody out there,

785
00:39:33,520 --> 00:39:35,759
Speaker 13: do that now before something happens, because then you can

786
00:39:35,800 --> 00:39:38,520
Speaker 13: always go back to that. Well, when when I did

787
00:39:39,160 --> 00:39:40,920
Speaker 13: that didn't work out bec I couldn't even get in there,

788
00:39:41,000 --> 00:39:42,480
Speaker 13: get encrypted by hard drive.

789
00:39:42,719 --> 00:39:46,000
Speaker 1: Yes, yeah, one more couple more things.

790
00:39:46,080 --> 00:39:49,000
Speaker 13: So I went on the Microsoft, got my digital recovery key,

791
00:39:49,440 --> 00:39:52,680
Speaker 13: put that forty eight digit put that in probably six times.

792
00:39:52,840 --> 00:39:56,600
Speaker 13: Never worked its start all over. I get the blue

793
00:39:56,640 --> 00:40:00,560
Speaker 13: screen saying hold on a minute, where we set your

794
00:40:00,719 --> 00:40:05,640
Speaker 13: your thing and going on on off again. You ever

795
00:40:05,680 --> 00:40:07,200
Speaker 13: heard of that or your into this?

796
00:40:07,480 --> 00:40:10,920
Speaker 1: Well, it sounds like there's something that went bad during

797
00:40:10,960 --> 00:40:14,640
Speaker 1: this update. So was this an automatic update? It did

798
00:40:14,680 --> 00:40:15,160
Speaker 1: it overnight?

799
00:40:16,120 --> 00:40:18,880
Speaker 13: Yeah, so that's I've turned it off one morning and

800
00:40:18,920 --> 00:40:22,239
Speaker 13: a set update available updates shut off, So the next

801
00:40:22,239 --> 00:40:24,120
Speaker 13: morning I came out and was doing this.

802
00:40:24,360 --> 00:40:26,800
Speaker 1: Yeah. So there are a couple of things, a couple

803
00:40:26,840 --> 00:40:30,279
Speaker 1: a couple of lessons learned here. So first off, I've

804
00:40:30,320 --> 00:40:32,760
Speaker 1: done this before where I've sort of started an update,

805
00:40:32,800 --> 00:40:35,080
Speaker 1: and number one, I don't do automatic updates because I

806
00:40:35,080 --> 00:40:37,200
Speaker 1: don't want this thing doing an update when I'm not

807
00:40:37,239 --> 00:40:40,680
Speaker 1: watching it, because there's sometimes a screen sometimes something that

808
00:40:40,719 --> 00:40:42,520
Speaker 1: you just you just want to watch these things, So

809
00:40:42,560 --> 00:40:45,480
Speaker 1: babysit your updates. Don't let your all your devices, whether

810
00:40:45,480 --> 00:40:48,120
Speaker 1: it's an Apple device, just don't do the updates automatically.

811
00:40:48,520 --> 00:40:50,920
Speaker 1: I think that it's nice to have that ability and

812
00:40:50,960 --> 00:40:54,160
Speaker 1: it keeps you secure. But just check for updates manually

813
00:40:54,239 --> 00:40:56,239
Speaker 1: and just you know, or have it alert you when

814
00:40:56,239 --> 00:40:58,680
Speaker 1: there's an update. But watch these things when they're updating.

815
00:40:58,760 --> 00:41:01,359
Speaker 1: That's number one, because sometimes there just may be a screen.

816
00:41:01,400 --> 00:41:03,279
Speaker 1: There might have been a screen on this computer that

817
00:41:03,320 --> 00:41:05,160
Speaker 1: would have alerted you to something going wrong and you

818
00:41:05,160 --> 00:41:07,799
Speaker 1: could have stopped it or whatever. But it's just better

819
00:41:07,840 --> 00:41:12,240
Speaker 1: to babysit these things. Number two, This is a big update,

820
00:41:12,280 --> 00:41:16,359
Speaker 1: and yes Windows is encrypting the hard drives by default now.

821
00:41:16,400 --> 00:41:18,520
Speaker 1: And what that means is that if someone got physical

822
00:41:18,560 --> 00:41:21,440
Speaker 1: access to your computer, they would not be able to

823
00:41:21,520 --> 00:41:23,480
Speaker 1: see what's on your hard drive. So it used to

824
00:41:23,480 --> 00:41:24,880
Speaker 1: be if you just grabbed a hard drive out of

825
00:41:24,880 --> 00:41:26,520
Speaker 1: a computer, you know you'd be able to see all

826
00:41:26,520 --> 00:41:29,640
Speaker 1: the files and things on there. Now that these phones

827
00:41:29,680 --> 00:41:33,399
Speaker 1: and hard drives. Everything's encrypted nowadays. It's good because it's

828
00:41:33,400 --> 00:41:36,719
Speaker 1: more secure, but there's also some implications that the main

829
00:41:36,760 --> 00:41:39,400
Speaker 1: one being if you lose your key to these devices.

830
00:41:39,719 --> 00:41:42,759
Speaker 1: People always say, hey, rich, I lost my you know,

831
00:41:42,840 --> 00:41:44,960
Speaker 1: my code to unlock my iPhone? You how do you

832
00:41:45,000 --> 00:41:47,440
Speaker 1: get into it? You can't. If you lose that, that's it.

833
00:41:47,800 --> 00:41:50,359
Speaker 1: That's what's encrypting your phone. Like, you're not getting into

834
00:41:50,400 --> 00:41:53,839
Speaker 1: your phone. Another way, if you forget that, there are

835
00:41:53,880 --> 00:41:55,760
Speaker 1: some tools out there that may be able to crack

836
00:41:55,840 --> 00:41:59,120
Speaker 1: that code, but it's very, very tricky, very expensive, and

837
00:41:59,560 --> 00:42:03,920
Speaker 1: usually reserve for law enforcement. So, Bob, I think you

838
00:42:03,960 --> 00:42:08,120
Speaker 1: were smart to find your recovery key. So BitLocker. If

839
00:42:08,120 --> 00:42:12,520
Speaker 1: you link these things, these computers to a Microsoft account,

840
00:42:12,560 --> 00:42:14,200
Speaker 1: which ninety nine percent of the time they make you

841
00:42:14,239 --> 00:42:16,600
Speaker 1: do that. Anyway, at this point you can find your

842
00:42:16,600 --> 00:42:18,960
Speaker 1: recovery key. Because most people don't write these down. They

843
00:42:19,000 --> 00:42:23,600
Speaker 1: forget and you can go to the website. Let's see

844
00:42:23,600 --> 00:42:28,160
Speaker 1: if I can find it here. Let's see Microsoft recovery key.

845
00:42:28,320 --> 00:42:30,080
Speaker 1: Of course I can't find it at this point, but

846
00:42:30,600 --> 00:42:35,520
Speaker 1: let's see here. It is okay aka dot MS that's

847
00:42:35,560 --> 00:42:39,560
Speaker 1: like Microsoft shortener for their websites aka dot ms slash

848
00:42:39,640 --> 00:42:42,680
Speaker 1: my recovery key. So if you're getting that screen where

849
00:42:42,719 --> 00:42:44,240
Speaker 1: it's saying, hey, you got to put in your BitLocker

850
00:42:44,280 --> 00:42:46,880
Speaker 1: recovery key, that's where you find it. And so I

851
00:42:46,920 --> 00:42:49,800
Speaker 1: went into my screen and I'm looking, and I find

852
00:42:49,800 --> 00:42:52,200
Speaker 1: these keys from all the way back in twenty fifteen

853
00:42:52,840 --> 00:42:55,960
Speaker 1: on twenty thirteen. Wow, I've got twenty thirteen, twenty fourteen,

854
00:42:56,000 --> 00:42:58,759
Speaker 1: twenty fifteen, and twenty twenty four So these are all

855
00:42:58,800 --> 00:43:01,800
Speaker 1: my surface devices and stop computers I've had over the years.

856
00:43:02,120 --> 00:43:04,359
Speaker 1: So there's my recovery key. That's how you can find it.

857
00:43:04,400 --> 00:43:07,520
Speaker 1: That's what you pop in to hopefully unlock. In this case, Bob,

858
00:43:07,600 --> 00:43:11,960
Speaker 1: it sounds like something got corrupted on your machine, so

859
00:43:12,040 --> 00:43:14,120
Speaker 1: the best I could say, and it sounded like you

860
00:43:14,160 --> 00:43:16,719
Speaker 1: already started up in safe mode. So I would try

861
00:43:16,719 --> 00:43:19,799
Speaker 1: to start this up in safe mode and see if

862
00:43:19,800 --> 00:43:22,440
Speaker 1: that brings up the system, the operating system, and then

863
00:43:22,520 --> 00:43:24,120
Speaker 1: maybe you can go in there and kind of get

864
00:43:24,200 --> 00:43:26,960
Speaker 1: rid of some apps and things that might be messing

865
00:43:26,960 --> 00:43:30,320
Speaker 1: with this startup. But that's probably the best case scenario.

866
00:43:30,760 --> 00:43:34,480
Speaker 1: Otherwise I would probably just format this computer hopefully. And

867
00:43:34,520 --> 00:43:38,200
Speaker 1: that brings me to lesson number three. Backup, back up, backup,

868
00:43:38,239 --> 00:43:41,359
Speaker 1: and you mentioned it to yourself, the restore point. So

869
00:43:41,400 --> 00:43:43,680
Speaker 1: that's a very important thing to do, is have a

870
00:43:43,719 --> 00:43:47,280
Speaker 1: restore point on Windows and also a backup of Windows.

871
00:43:47,280 --> 00:43:49,640
Speaker 1: You can just plug in a hard drive to a

872
00:43:49,640 --> 00:43:52,680
Speaker 1: Windows computer and open up Windows Backup, which is built

873
00:43:52,680 --> 00:43:56,480
Speaker 1: into the machine, and have your information backed up to

874
00:43:56,480 --> 00:43:58,919
Speaker 1: that hard drive, your critical files and things like that.

875
00:43:59,280 --> 00:44:01,000
Speaker 1: I would put a lot of stuff in one drive.

876
00:44:01,120 --> 00:44:02,919
Speaker 1: Maybe if you're not paying for that. You know, there's

877
00:44:02,920 --> 00:44:04,759
Speaker 1: obviously a limit to how much you can put in there.

878
00:44:05,080 --> 00:44:08,040
Speaker 1: But for me, I was just talking about this with

879
00:44:08,080 --> 00:44:10,480
Speaker 1: my kid. You know, you wanted to set up a

880
00:44:10,560 --> 00:44:11,920
Speaker 1: new computer, and he said, and I said, well, do

881
00:44:11,920 --> 00:44:13,640
Speaker 1: you want to restore your files or things like that?

882
00:44:13,640 --> 00:44:15,520
Speaker 1: He said no, no, no, I want a fresh start. And

883
00:44:15,560 --> 00:44:17,600
Speaker 1: I said that's what I always do. I just have

884
00:44:17,680 --> 00:44:21,360
Speaker 1: everything in the cloud and then nothing on my physical computer,

885
00:44:21,560 --> 00:44:23,359
Speaker 1: so that when I get a new computer, I don't

886
00:44:23,360 --> 00:44:26,360
Speaker 1: want all the fragments and bits and pieces and applications

887
00:44:26,360 --> 00:44:29,960
Speaker 1: that I downloaded and deleted coming over to the new computer.

888
00:44:30,400 --> 00:44:32,600
Speaker 1: So I want to start fresh. So I just set

889
00:44:32,640 --> 00:44:35,319
Speaker 1: it up, started up fresh, and then download whatever I

890
00:44:35,400 --> 00:44:38,160
Speaker 1: need from the internet and that's going to be the

891
00:44:38,200 --> 00:44:40,200
Speaker 1: way I set these things up. I get it. It takes

892
00:44:40,200 --> 00:44:42,080
Speaker 1: a little bit longer, it's a little bit more hands on,

893
00:44:42,440 --> 00:44:43,800
Speaker 1: but I think that's going to be better in the

894
00:44:43,880 --> 00:44:47,520
Speaker 1: end because you're gonna have less issues with your computer. So, Bob,

895
00:44:47,560 --> 00:44:49,600
Speaker 1: I think you mentioned you tried the safe mode thing,

896
00:44:49,680 --> 00:44:52,360
Speaker 1: but if you didn't, I would try to buy a

897
00:44:52,560 --> 00:44:55,280
Speaker 1: boot up in the safe mode and if that doesn't work,

898
00:44:56,200 --> 00:44:58,759
Speaker 1: I would probably just format the whole computer. Just just

899
00:44:59,200 --> 00:45:01,839
Speaker 1: get get a boot drive and do it that way.

900
00:45:03,120 --> 00:45:06,040
Speaker 1: Good call. Thanks for the man. A lot of issues

901
00:45:06,040 --> 00:45:10,239
Speaker 1: today with hardware. Just nobody's nothing's working out there. Let

902
00:45:10,280 --> 00:45:12,439
Speaker 1: me check the moon again. Is that what's happening here?

903
00:45:12,760 --> 00:45:13,080
Speaker 9: All right?

904
00:45:13,080 --> 00:45:14,200
Speaker 1: I told you I was going to tell you about

905
00:45:14,239 --> 00:45:17,240
Speaker 1: these new Mac computers. So they got three new Mac computers.

906
00:45:17,280 --> 00:45:19,279
Speaker 1: I'm gonna tell you about them very quickly. What you

907
00:45:19,320 --> 00:45:22,399
Speaker 1: need to know the first is the iMac. These all

908
00:45:22,400 --> 00:45:26,480
Speaker 1: have the M four chips, and Apple bumped the RAM

909
00:45:26,600 --> 00:45:29,720
Speaker 1: now to sixteen standard, so it used to be eight gigs,

910
00:45:29,760 --> 00:45:32,480
Speaker 1: now it's sixteen. That means everything's going to be speeder

911
00:45:32,520 --> 00:45:34,720
Speaker 1: on these computers. That was a great move by Apple.

912
00:45:35,080 --> 00:45:37,480
Speaker 1: Had to be done because of AI. So the Imac's

913
00:45:37,520 --> 00:45:40,359
Speaker 1: got this twenty four inch screen. It's got this new

914
00:45:40,640 --> 00:45:44,920
Speaker 1: nano texture option which reduces glare. I saw it in person,

915
00:45:44,960 --> 00:45:46,960
Speaker 1: went to the Apple event here in LA and I

916
00:45:47,000 --> 00:45:49,520
Speaker 1: saw these things hands on, and it does make a

917
00:45:49,640 --> 00:45:52,680
Speaker 1: huge difference. It's a two hundred dollars upgrade. But if

918
00:45:52,680 --> 00:45:54,919
Speaker 1: you work underneath a light, like every day in my office,

919
00:45:54,920 --> 00:45:57,440
Speaker 1: I'm always adjusting my screen for to get rid of

920
00:45:57,440 --> 00:45:59,640
Speaker 1: the glare. So if you don't want that, go for

921
00:45:59,680 --> 00:46:02,160
Speaker 1: that two hundred dollar option. They also have a better

922
00:46:02,680 --> 00:46:06,040
Speaker 1: camera webcam. It's got twelve megapixels. It also moves around

923
00:46:06,040 --> 00:46:08,160
Speaker 1: to follow you in the view, and it's got desk view,

924
00:46:08,400 --> 00:46:10,080
Speaker 1: which means it can sort of you can place a

925
00:46:10,080 --> 00:46:13,120
Speaker 1: picture on your or whatever you want to show looking

926
00:46:13,160 --> 00:46:16,600
Speaker 1: face down and it can do that. Let's see the colors.

927
00:46:16,640 --> 00:46:20,000
Speaker 1: You've got green, yellow, orange, pink, purple, blue, and silver.

928
00:46:20,400 --> 00:46:23,200
Speaker 1: Plus the keyboard in the mouse match the color on

929
00:46:23,239 --> 00:46:27,000
Speaker 1: the screen. So that's nice. And they all come in USBC. Now,

930
00:46:27,040 --> 00:46:30,160
Speaker 1: finally that's going to be thirteen hundred dollars for the Imax.

931
00:46:30,640 --> 00:46:33,000
Speaker 1: Then you've got the MacBook Pros. Those have the M

932
00:46:33,080 --> 00:46:35,680
Speaker 1: four chips as well. They come in black and silver.

933
00:46:36,440 --> 00:46:39,040
Speaker 1: Again the sixteen gigabytes of memory. This also has that

934
00:46:39,120 --> 00:46:42,960
Speaker 1: Nanotexture display. Plus it's got Thunderbolt five on some of

935
00:46:43,000 --> 00:46:46,560
Speaker 1: these models, which is really good for connectivity, and those

936
00:46:46,600 --> 00:46:49,120
Speaker 1: were impressive. I went with the MacBook Air this time around.

937
00:46:49,440 --> 00:46:52,920
Speaker 1: MacBook pros are much much more powerful. And then finally

938
00:46:52,960 --> 00:46:55,560
Speaker 1: you got the new Mac Mini. This starts at five

939
00:46:55,640 --> 00:46:59,000
Speaker 1: hundred ninety nine dollars. Again, sixteen gigabytes of memory. It

940
00:46:59,080 --> 00:47:03,080
Speaker 1: is really small in compact, half the previous size. This

941
00:47:03,120 --> 00:47:05,920
Speaker 1: thing is incredibly small. You add all your own stuff

942
00:47:06,000 --> 00:47:09,960
Speaker 1: of course, your screen, your mouse, and your keyboard, and

943
00:47:10,000 --> 00:47:12,160
Speaker 1: this now has front facing ports on the front for

944
00:47:12,160 --> 00:47:16,160
Speaker 1: the first time USBC, plus an audio jack high impedance

945
00:47:16,239 --> 00:47:20,560
Speaker 1: they said. Plus you got on the back thunderbowlt Ethernet HDMI.

946
00:47:21,080 --> 00:47:23,359
Speaker 1: This thing can support all kinds of monitors, and it's

947
00:47:23,400 --> 00:47:27,279
Speaker 1: Apple's first carbon neutral Mac that starts at five to

948
00:47:27,400 --> 00:47:31,320
Speaker 1: ninety nine. Don't forget about education discounts. All these products

949
00:47:31,320 --> 00:47:34,080
Speaker 1: are available November eighth. Coming up, I'll tell you why

950
00:47:34,120 --> 00:47:38,360
Speaker 1: open ai is taking on Google head on. This is

951
00:47:38,440 --> 00:47:42,640
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich

952
00:47:42,680 --> 00:47:47,800
Speaker 1: DeMuro here hanging out with you talking technology. This week,

953
00:47:48,160 --> 00:47:54,520
Speaker 1: Open Ai launch their full frontal assault at Chat Google.

954
00:47:55,160 --> 00:47:59,759
Speaker 1: They have launched chat GPT search. This is you know,

955
00:47:59,840 --> 00:48:01,960
Speaker 1: I think Google would probably say they're not worried, but

956
00:48:02,040 --> 00:48:05,279
Speaker 1: this is worrisome because chat gbt has made such a

957
00:48:05,400 --> 00:48:09,680
Speaker 1: name for itself with its Ai search product. Now the

958
00:48:09,719 --> 00:48:13,160
Speaker 1: fact that they have a full on web search product,

959
00:48:13,760 --> 00:48:15,879
Speaker 1: that's a big deal. So I've been testing this out.

960
00:48:15,920 --> 00:48:17,799
Speaker 1: I was on the waitlist. I figured out why I

961
00:48:17,800 --> 00:48:20,279
Speaker 1: got access to this, so I don't pay for chat

962
00:48:20,360 --> 00:48:23,120
Speaker 1: gbt right now. It's only available to the plus subscribers,

963
00:48:23,680 --> 00:48:26,800
Speaker 1: but I did request access on the waitlist, so I

964
00:48:26,800 --> 00:48:29,680
Speaker 1: guess anyone who did that got access early, including myself.

965
00:48:30,160 --> 00:48:32,920
Speaker 1: So now when you search chat ebt with this added

966
00:48:33,000 --> 00:48:37,080
Speaker 1: sort of you know, search functionality, not only do you

967
00:48:37,120 --> 00:48:40,000
Speaker 1: see a little globe in your search box which you

968
00:48:40,040 --> 00:48:43,000
Speaker 1: can check and that will say, hey, let's push this

969
00:48:43,120 --> 00:48:46,440
Speaker 1: search to the web, or when you're doing a search,

970
00:48:46,480 --> 00:48:48,719
Speaker 1: it will just say, okay, we'd rather get this information

971
00:48:48,800 --> 00:48:51,080
Speaker 1: fresh off the webs and so we'll go to the web.

972
00:48:51,600 --> 00:48:55,279
Speaker 1: But no matter what, it's pretty good. And this is

973
00:48:55,400 --> 00:48:58,520
Speaker 1: day one, so it's going to get better. But it's

974
00:48:58,600 --> 00:49:01,120
Speaker 1: really just a matter of chat GBT used to have

975
00:49:01,160 --> 00:49:03,680
Speaker 1: all this information that was just percolating that's been built in.

976
00:49:04,120 --> 00:49:06,960
Speaker 1: Now it's actually scanning the web and getting information in

977
00:49:07,000 --> 00:49:09,200
Speaker 1: real time to ping. So if you want to ask,

978
00:49:09,280 --> 00:49:12,240
Speaker 1: you know, who had the best plays at yesterday's football

979
00:49:12,280 --> 00:49:15,000
Speaker 1: game or today's game, it would have those answers because

980
00:49:15,000 --> 00:49:18,680
Speaker 1: it's scanning the news sources for those. So it's pretty incredible.

981
00:49:19,280 --> 00:49:22,680
Speaker 1: It's not perfect, and you know, this is just a start,

982
00:49:22,920 --> 00:49:25,960
Speaker 1: So chat GBT will show you where it's getting the information,

983
00:49:26,080 --> 00:49:30,719
Speaker 1: which is good. It's got, let's see, partnerships with major publishers,

984
00:49:30,719 --> 00:49:32,239
Speaker 1: so they're getting some of the you know, a lot

985
00:49:32,280 --> 00:49:34,120
Speaker 1: of people are saying, ah, we don't want you chat GBT,

986
00:49:34,200 --> 00:49:35,960
Speaker 1: We don't want you coming over at our you know,

987
00:49:36,000 --> 00:49:38,240
Speaker 1: scanning all of our stuff and using it in your results.

988
00:49:38,560 --> 00:49:40,960
Speaker 1: So now they're cutting deals because chatchibt's got a lot

989
00:49:40,960 --> 00:49:43,360
Speaker 1: of money, so they're cutting deals with these companies like

990
00:49:43,400 --> 00:49:48,160
Speaker 1: news Corp, News Corp, Axel, Springer, Time Magazine, Lamond, many

991
00:49:48,200 --> 00:49:51,920
Speaker 1: many others. And so this is pretty good and I

992
00:49:51,960 --> 00:49:53,840
Speaker 1: definitely think you should check it out. It's kind of

993
00:49:53,880 --> 00:49:56,120
Speaker 1: like the future of search, and it's something I've been

994
00:49:56,120 --> 00:49:59,080
Speaker 1: talking about for a long time that when this happens

995
00:49:59,400 --> 00:50:02,000
Speaker 1: and Google sort of sees this. Now, if you go

996
00:50:02,040 --> 00:50:05,560
Speaker 1: to Google's Gemini, that's kind of very similar to this.

997
00:50:05,760 --> 00:50:08,160
Speaker 1: I think Gemini is really good. It's got the power

998
00:50:08,200 --> 00:50:10,399
Speaker 1: of Google. But now you know, people are so used

999
00:50:10,440 --> 00:50:12,400
Speaker 1: to chat GBT and they love it so much that

1000
00:50:12,440 --> 00:50:15,400
Speaker 1: they're probably just going to use this. There's also if

1001
00:50:15,440 --> 00:50:19,160
Speaker 1: you want to get around the sort of paid aspect

1002
00:50:19,200 --> 00:50:22,440
Speaker 1: of this, you can download a Chrome extension. It is

1003
00:50:22,520 --> 00:50:25,640
Speaker 1: the Chat GBT Search Chrome Extension, and that will actually

1004
00:50:26,160 --> 00:50:29,040
Speaker 1: take over your search bar on Chrome and turn it

1005
00:50:29,080 --> 00:50:32,080
Speaker 1: into chat GBT search. Now. I tried this, and I

1006
00:50:32,080 --> 00:50:35,160
Speaker 1: will tell you I don't think chat GBT search is

1007
00:50:35,200 --> 00:50:38,040
Speaker 1: great for all of your searches right now. Sometimes let's

1008
00:50:38,040 --> 00:50:39,760
Speaker 1: say you just want a phone number for a restaurant

1009
00:50:39,800 --> 00:50:41,279
Speaker 1: or something, and you go on Google and you search

1010
00:50:41,320 --> 00:50:43,319
Speaker 1: for it that you know you're gonna get this whole

1011
00:50:43,360 --> 00:50:45,279
Speaker 1: chat gybt. I call it a book report. It's going

1012
00:50:45,320 --> 00:50:47,560
Speaker 1: to tell you all about like this restaurant and things

1013
00:50:47,600 --> 00:50:49,920
Speaker 1: like that. So it's not the best for every search,

1014
00:50:50,000 --> 00:50:51,600
Speaker 1: but it is really really good, and it is the

1015
00:50:51,600 --> 00:50:54,920
Speaker 1: start of something very different in how we search the web.

1016
00:50:55,000 --> 00:50:58,120
Speaker 1: So check it out chat GBT search. If you're a

1017
00:50:58,120 --> 00:51:02,080
Speaker 1: paid member, you have access to it. Right now, let's

1018
00:51:02,080 --> 00:51:05,640
Speaker 1: go to David in Los Angeles. David, what's up?

1019
00:51:06,760 --> 00:51:10,000
Speaker 15: Yes, Hi out calling. I wanted to find out what's

1020
00:51:10,040 --> 00:51:14,080
Speaker 15: the best way to remove your personal information from data

1021
00:51:14,120 --> 00:51:19,359
Speaker 15: brokers site and the Google of my computer in California.

1022
00:51:20,040 --> 00:51:24,600
Speaker 15: Do you suggest any methods that we can use that

1023
00:51:24,719 --> 00:51:29,680
Speaker 15: are secure to to remove our personal data from the

1024
00:51:30,560 --> 00:51:31,720
Speaker 15: Google web pages?

1025
00:51:32,719 --> 00:51:36,439
Speaker 1: So I'm in the Internet, so yeah, so a couple things.

1026
00:51:36,440 --> 00:51:38,279
Speaker 1: So number one, this is a game of whack the mole.

1027
00:51:38,560 --> 00:51:40,759
Speaker 1: So you can try to do this, but it's just

1028
00:51:40,920 --> 00:51:44,000
Speaker 1: it's it's a never ending process and it's something that

1029
00:51:45,360 --> 00:51:47,080
Speaker 1: I'm not even sure it's worth it, to be honest,

1030
00:51:47,160 --> 00:51:49,960
Speaker 1: for a regular person, that's just kind of you know,

1031
00:51:50,120 --> 00:51:52,280
Speaker 1: day to day whatever. If you just have your address

1032
00:51:52,320 --> 00:51:54,800
Speaker 1: out there, your phone number, it's always going to be

1033
00:51:54,840 --> 00:51:56,600
Speaker 1: out there. And so that's the number one thing is

1034
00:51:56,640 --> 00:51:58,880
Speaker 1: that you're probably going to pay a lot of money

1035
00:51:58,920 --> 00:52:01,640
Speaker 1: to have one of these service is delete your information,

1036
00:52:01,920 --> 00:52:05,080
Speaker 1: and yeah, you know you're gonna get results. So, for instance,

1037
00:52:05,120 --> 00:52:08,680
Speaker 1: I've been testing Mozilla monitor right. They gave me a

1038
00:52:08,800 --> 00:52:12,800
Speaker 1: test account and they've manually fixed eleven instances of my data.

1039
00:52:13,160 --> 00:52:16,600
Speaker 1: They've removed three hundred and forty three instances of my

1040
00:52:16,719 --> 00:52:20,000
Speaker 1: data and there's three hundred and sixty three still in progress.

1041
00:52:20,239 --> 00:52:22,440
Speaker 1: So what does that tell me? Every single time they

1042
00:52:22,480 --> 00:52:24,680
Speaker 1: remove my data from a website, it just pops up

1043
00:52:24,719 --> 00:52:27,520
Speaker 1: on another website. So you can do this and you

1044
00:52:27,560 --> 00:52:29,200
Speaker 1: can sign up for one. There's a lot of them.

1045
00:52:29,200 --> 00:52:33,920
Speaker 1: Delete me in Cogni, Mozilla monitor. If you look at

1046
00:52:34,480 --> 00:52:38,000
Speaker 1: consumer reports. They said that most of these sites don't

1047
00:52:38,000 --> 00:52:39,840
Speaker 1: really work, but the two that they liked the best

1048
00:52:39,960 --> 00:52:44,080
Speaker 1: was called easy opt out and Optory, and so you

1049
00:52:44,120 --> 00:52:45,840
Speaker 1: can try those two if you want to start, but

1050
00:52:45,880 --> 00:52:48,160
Speaker 1: you're gonna pay for this stuff. The thing that I

1051
00:52:48,280 --> 00:52:52,640
Speaker 1: really like is called Google Results About You. And this

1052
00:52:52,680 --> 00:52:55,279
Speaker 1: brings me to a second aspect of this is that

1053
00:52:55,640 --> 00:52:58,959
Speaker 1: the information on the data brokers is one thing that's

1054
00:52:59,040 --> 00:53:01,320
Speaker 1: you know, you can remove that and it's just basically

1055
00:53:01,360 --> 00:53:04,839
Speaker 1: your name and your address. But the information that you

1056
00:53:04,920 --> 00:53:08,000
Speaker 1: can't really remove is the dark web information. This is

1057
00:53:08,000 --> 00:53:10,360
Speaker 1: from all of the data breaches we've seen over the

1058
00:53:10,440 --> 00:53:13,240
Speaker 1: past couple of years, and that is impossible to remove.

1059
00:53:13,280 --> 00:53:16,440
Speaker 1: And that's the really bad stuff like your social Security number,

1060
00:53:16,840 --> 00:53:20,960
Speaker 1: like your data birth like all these other things, your passwords,

1061
00:53:21,360 --> 00:53:24,000
Speaker 1: your user names, that is all out there. And if

1062
00:53:24,000 --> 00:53:26,680
Speaker 1: you want to see what that stuff is lurking on

1063
00:53:26,719 --> 00:53:29,200
Speaker 1: the web, just go to the website pentester dot com,

1064
00:53:29,840 --> 00:53:34,719
Speaker 1: pentester dot com, type in your email address and I'm

1065
00:53:34,760 --> 00:53:37,239
Speaker 1: telling you you'll see all the stuff that's out there.

1066
00:53:37,280 --> 00:53:40,200
Speaker 1: It's a ton of it. It's all kinds of information.

1067
00:53:40,880 --> 00:53:43,799
Speaker 1: So again I would start with Google results about you.

1068
00:53:43,920 --> 00:53:46,560
Speaker 1: That is free, that will take these results off of

1069
00:53:46,640 --> 00:53:49,480
Speaker 1: Google as they pop up there. But if you want

1070
00:53:49,520 --> 00:53:51,840
Speaker 1: to try one of those data broker services, just understand

1071
00:53:52,080 --> 00:53:54,080
Speaker 1: that it can only remove the stuff that is on

1072
00:53:54,160 --> 00:53:56,920
Speaker 1: the public data broker websites, not the stuff on the

1073
00:53:57,000 --> 00:53:59,680
Speaker 1: dark web. Coming up, we're going to talk about Apple's

1074
00:53:59,760 --> 00:54:02,960
Speaker 1: new hearing aid feature on the air Pods Pro. This

1075
00:54:03,040 --> 00:54:06,359
Speaker 1: is rich on Tech. Welcome back to rich on Tech.

1076
00:54:06,480 --> 00:54:11,480
Speaker 1: Rich DeMuro here hanging out with you talking technology this week.

1077
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Speaker 1: You have a new feature available to you if you

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Speaker 1: have a pair of AirPods Pro too. These are Apples,

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Speaker 1: you know the air pods you see everywhere. These are

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Speaker 1: the high end ones with the noise cancelation feature. They

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Speaker 1: have a new hearing aid functionality and also hearing protection

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Speaker 1: built into them. So if you update your phone and

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Speaker 1: you get the update for these AirPods, you now have

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Speaker 1: hearing aid functionality built into them and you can take

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Speaker 1: a hearing test right from your phone. So to talk

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Speaker 1: all about this, I spoke with Dedra Callbeck of Apple

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Speaker 1: to explain the new hearing aid features on the air

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Speaker 1: Pods pro.

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Speaker 16: Hearing is so important to how we connect with each

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Speaker 16: other and the world around us, and you know, there

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Speaker 16: are so many people, over a billion people in the

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Speaker 16: world who are living with mild to moderate hearing loss,

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Speaker 16: and so we thought there was something we could do

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Speaker 16: to really help improve their overall well being and quality

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Speaker 16: of life. So yeah, so we wanted to build something

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Speaker 16: just really intuitive, so intuitive that maybe it almost feels

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Speaker 16: like an extension of your own senses. And we thought

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Speaker 16: we could potentially change people's lives and democratize access to

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Speaker 16: something that really affects millions of people. So we, yeah,

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Speaker 16: we're introducing an end to end hearing health experience with

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Speaker 16: AirPods Pro Too.

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Speaker 1: How do I get started? How do I get this feature?

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Speaker 16: So all you need to do if you already have

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Speaker 16: AirPods Pro Too, It's available in the Health app with

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Speaker 16: the latest software update, and what you'll see when you

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Speaker 16: do that, you'll have access to not only hearing protection

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Speaker 16: which will reduce loud sounds in the environment around you,

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Speaker 16: but you'll see that you're now going to be able

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Speaker 16: to take a hearing test. And so to just tell

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Speaker 16: you a little bit about how that works with your

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Speaker 16: airs pro, you take that test in any quiet environment

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Speaker 16: you feel comfortable with really intuitive five minute test you

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Speaker 16: can do either on your iPhone or your iPad in

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Speaker 16: the health app. You'll just tap the screen when you

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Speaker 16: hear a series of tones at different volumes and frequencies,

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Speaker 16: and it includes animations and tap effects and progress indicators

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Speaker 16: to sort of guide you through the process. And then

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Speaker 16: when you're done with the hearing test, you'll get the

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Speaker 16: results in this really easy to understand personalized hearing profile,

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Speaker 16: which is also known as an audiogram. If you receive

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Speaker 16: an audiogram that shows perceived mild to moderate hearing loss,

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Speaker 16: then you can use the hearing aid feature and so

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Speaker 16: it will seamlessly transform those same air pods into clinical

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Speaker 16: grade hearing aids.

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Speaker 1: How good is the experience with these AirPods compared to

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Speaker 1: what you would get at from an audiologist.

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Speaker 16: Yeah, so we of course, as with any of our

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Speaker 16: our features, we have validated this against kind of the

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Speaker 16: gold standard of a pure tone audiometry test. So the

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Speaker 16: hearing test is very similar to a test that you

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Speaker 16: would take if you go into a clinical setting or

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Speaker 16: talk to an audiologist. The hearing aid feature is designed

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Speaker 16: for those with mild to moderate hearing loss, which is

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Speaker 16: actually the vast majority of people who are experiencing hearing loss.

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Speaker 16: It's really those billion people around the world, and the

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Speaker 16: hearing aid is validated for anyone who's experiencing mild to

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Speaker 16: moderate hearing loss.

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Speaker 1: How do you expect people to use these as a

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Speaker 1: hearing aid? Is it something you'd wear all day? Is

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Speaker 1: it something you'd wear to a restaurant? How do you

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Speaker 1: expect people to useless?

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Speaker 16: Exactly as you said, we do expect people to find

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Speaker 16: a lot of benefit from wearing their air pods throughout

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Speaker 16: the day in any listening environment. It could be at

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Speaker 16: that noisy restaurant where you're having trouble hearing the people

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Speaker 16: at the table with you, and so you'll actually not

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Speaker 16: only assist you with hearing, but it has other features

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Speaker 16: like conversation Boost, which will actually boost the conversation that's

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Speaker 16: happening around you, so you can hear that better. You

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Speaker 16: can use this even if you're just listening to music

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Speaker 16: or podcasts or the radio on any of your devices,

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Speaker 16: but you can also use them at a concert maybe,

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Speaker 16: so you can actually still get that great sound quality,

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Speaker 16: but your hearing is protected and assisted if you have

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Speaker 16: hearing loss. So really any any listening environment these will

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Speaker 16: be great for.

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Speaker 1: Is this a functionality of these specific hearing aids these

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Speaker 1: specific air pods? Is this feature plan for other ones?

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Speaker 1: And if it works for the existing ones I have,

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Speaker 1: do I have to do anything to update them?

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Speaker 16: So this works with AirPods Pro two, which is the

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Speaker 16: version of AirPods Pro that has been out for.

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Speaker 5: About two years now.

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Speaker 16: So if you already have AirPods Pro two, you simply

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Speaker 16: update the software that is available on your iPhone or

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Speaker 16: iPad today and.

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Speaker 5: You will be able to use all three of these features.

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Speaker 16: If you go into the health app on your iPhone

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Speaker 16: or iPad, you'll be able to take the hearing test

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Speaker 16: and then based on those results, you can use the

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Speaker 16: hearing aid feature with the existing AirPods Pro to that

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Speaker 16: you have.

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Speaker 1: Do I have to wear both of them at the

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Speaker 1: same time to get the benefits.

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Speaker 5: You can wear both or you can just wear one.

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Speaker 1: And why is Apple doing this? Why do this?

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Speaker 16: You know, we just we always want to think about

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Speaker 16: ways that we can help people improve their lives, impact

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Speaker 16: their life in a really positive way with the devices

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Speaker 16: that they're using every day. So with AirPods and iPhone,

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Speaker 16: you're probably making phone calls, you're probably listening to music

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Speaker 16: or podcasts, and we really just thought, gosh, if we could,

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Speaker 16: if we could help not only protect your hearing, maybe

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Speaker 16: in the younger demographics, if you're not yet experiencing hearing loss,

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Speaker 16: but you're you know, at a loud concert or you're

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Speaker 16: on a noisy subway on your daily commute, you can

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Speaker 16: use hearing protection to reduce those loud sounds and protect

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Speaker 16: your hearing over time. We want to just be able

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Speaker 16: to sort of meet people where they're at and just

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Speaker 16: allow them to be impacted in a positive way just

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Speaker 16: by simply using the devices they have with them every day.

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Speaker 16: I think that a lot of this is, you know,

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Speaker 16: really just about awareness. You can, of course, choose how

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Speaker 16: you want to address any results you might get, and

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Speaker 16: I do think that the ability to use air pods

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Speaker 16: your everyday headphones to assist with a hearing issue that

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Speaker 16: you may have. Is going to sort of help reduce

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Speaker 16: the stigma of hearing assistance just being able to use

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Speaker 16: air pods. You know, you could be listening to music,

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Speaker 16: you could be having your hearing assisted. But I do

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Speaker 16: think it's good to just have that awareness. And of

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Speaker 16: course it's up to you how you want to address it.

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Speaker 1: Okay, and where do I find that hearing a test feature? Again?

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Speaker 1: Is it in the Health app?

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Speaker 10: Yeah?

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Speaker 16: So it's in the Health app on your iPhone or

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Speaker 16: iPad with the latest software update. And to learn more,

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Speaker 16: you can go to Apple dot com forward slash Airpodspro.

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Speaker 1: There you have it. DJ calledback from Apple explaining the

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Speaker 1: new hearing aid feature on the AirPods Pro too. Now

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Speaker 1: keep in mind you do have to have the AirPods

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Speaker 1: Pro two to get this, and so you're gonna have

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Speaker 1: to check the model number. If you don't know which

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Speaker 1: one you have. There is a way to if you

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Speaker 1: look on Apple Support, it'll tell you there's a link

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Speaker 1: that says identify your air pods. So just search for

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Speaker 1: that on Google. Just type in Apple Support identify your AirPods.

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Speaker 1: If you have the AirPods Pro too. There is a

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Speaker 1: software update available. You have to be updated to the

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Speaker 1: latest operating system and of course the latest software on

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Speaker 1: the AirPods, which is automatic. But once you do that,

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Speaker 1: you can open up the health app and you can

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Speaker 1: scroll all the way down on the home screen and

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Speaker 1: it says test you're hearing with AirPods Pro. Take a

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Speaker 1: hearing test and it takes I did it yesterday. It

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Speaker 1: takes about five minutes, and I'll be quite honest, I

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Speaker 1: was a little concerned about taking this test because you know,

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Speaker 1: I've been working in TV and now radio for a

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Speaker 1: long time and I've always had something on my ears

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Speaker 1: or in my ears right. So in TV we have

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Speaker 1: these things called IFBs, which stick in your ear and

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Speaker 1: allows people from the the control room to talk to

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Speaker 1: you without other people hearing you. And so that is

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Speaker 1: what I've had in my ear forever. And I was

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Speaker 1: really worried because I was like, oh gosh, I'm going

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Speaker 1: to get this test and I'm going to feel like

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Speaker 1: I've got some hearing loss, and so I was very

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Speaker 1: hesitant to take it. But after talking to Deidre, I

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Speaker 1: did take it, and I'm happy to say it said

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Speaker 1: I'm fine, gave me my little decibels in each ear.

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Speaker 1: That's a little bit lost, but it's nothing, nothing to

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Speaker 1: worry about right now, So take the test. And again

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Speaker 1: this is this is just standard AirPods pro too, so

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Speaker 1: if you've got those, you might as well try this out.

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Speaker 1: And honestly, if you feel like you've got hearing loss

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Speaker 1: and you don't want to deal with the hearing aid situation,

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Speaker 1: you just want something that helps you conversations better or

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Speaker 1: hear better, this is a great thing to do in general,

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Speaker 1: And don't be scared. I was scared. I got the

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Speaker 1: test results and you know, it's fine, and I think

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Speaker 1: it's good to know this stuff versus here not knowing it.

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Speaker 1: And again this is for mild to moderate hearing loss.

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Speaker 1: This is not for complete hearing loss. But again this

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Speaker 1: will tweak your AirPods not only for people but also

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Speaker 1: the stuff you listen to on your phone as well,

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Speaker 1: So very easy. You could do it right from your phone,

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Speaker 1: and I just think this is incredible. The other thing

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Speaker 1: is if you don't have hearing loss, there are a

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Speaker 1: lot of hearing assistance features. She mentioned one called hearing protection.

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Speaker 1: So did you know that you could actually like wear

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Speaker 1: AirPods out and about and if you're on a construction

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Speaker 1: site or at a concert, they actually do protect your hearing.

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Speaker 1: And this was something that was new to me because

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Speaker 1: I had a meeting with Apple a couple of years

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Speaker 1: ago and they mentioned this. I said, wait, what do

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Speaker 1: you mean these they're like earplugs. They're like, yes, So,

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Speaker 1: because they actually seal your ear up, it does physically

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Speaker 1: protect your ear from these loud sounds. And so there's

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Speaker 1: now this new setting where that if your AirPods hear

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Speaker 1: something really loud outside, like a bang or you know,

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Speaker 1: some sort of alarm or siren going past, it will

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Speaker 1: actually get rid of some of that intensity on your ear.

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Speaker 1: So definitely check out these features. Really cool that Apple's

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Speaker 1: doing stuff like this. Eighty eight rich one O one

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Coming up, I'll tell you about the feature Disney Plus

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Speaker 1: stole from Netflix and why it might change how you

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Speaker 1: watch stuff. That's coming up right here. I'm rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

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Speaker 1: out with you, talking technology. We're just talking about the AirPods,

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Speaker 1: and Kim and I were talking about how to identify

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Speaker 1: the AirPods. If you pull your AirPod out of the

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Speaker 1: case and you look on the bottom, like on the

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Speaker 1: side of the little AirPod, it's printed in teen tiny letters.

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Speaker 1: I've never even seen this before, never noticed it. But

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Speaker 1: there's no way the human eye can read this unless

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Speaker 1: you are Superman. But if you take a photo with

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Speaker 1: your phone and zoom in, especially if you have a

1289
01:05:06,800 --> 01:05:09,600
Speaker 1: macro lens on your phone, that'll help you identify. So

1290
01:05:09,680 --> 01:05:13,160
Speaker 1: I was looking, mind says Apple. Let's see what it says,

1291
01:05:13,160 --> 01:05:16,040
Speaker 1: three four oh seven, and then it's got the serial

1292
01:05:16,120 --> 01:05:18,520
Speaker 1: number as well. So then you go to that website

1293
01:05:18,560 --> 01:05:22,439
Speaker 1: I mentioned, the Identify your AirPods and you just search

1294
01:05:22,480 --> 01:05:24,800
Speaker 1: for your model number. There's only a handful. There's maybe

1295
01:05:24,840 --> 01:05:27,880
Speaker 1: like fifteen twenty model numbers, and then that will tell

1296
01:05:27,920 --> 01:05:30,440
Speaker 1: you which AirPods you have. So there are different versions

1297
01:05:30,440 --> 01:05:34,560
Speaker 1: of the AirPods Pro two. There are one, two, three, four,

1298
01:05:34,720 --> 01:05:39,800
Speaker 1: five six versions of those. So chances are you know

1299
01:05:39,840 --> 01:05:42,479
Speaker 1: you could have these AirPods Pro two with that hearing

1300
01:05:42,520 --> 01:05:46,440
Speaker 1: aid feature on it. Let's go to Robert in Redondo Beach,

1301
01:05:47,080 --> 01:05:48,360
Speaker 1: Robert your own with Rich.

1302
01:05:49,280 --> 01:05:52,760
Speaker 10: All Rich, I have a problem with my email at

1303
01:05:52,800 --> 01:05:56,480
Speaker 10: aol okay. I can't get into it. I changed the

1304
01:05:56,520 --> 01:06:01,720
Speaker 10: password probably two weeks ago, and they do a verification

1305
01:06:01,800 --> 01:06:05,880
Speaker 10: code and I found out I've changed my iPhone at

1306
01:06:05,880 --> 01:06:07,760
Speaker 10: the beginning of the year, so that number is not

1307
01:06:07,960 --> 01:06:10,360
Speaker 10: in there. And I tried to do a work around

1308
01:06:10,440 --> 01:06:15,479
Speaker 10: using Google, uh Google as my backup, but it takes

1309
01:06:15,520 --> 01:06:19,000
Speaker 10: me right back the that phone number for the second

1310
01:06:19,080 --> 01:06:24,320
Speaker 10: verification code that's got activated somehow. Now I'm completely blocked

1311
01:06:24,440 --> 01:06:26,960
Speaker 10: out on my AOL email account.

1312
01:06:27,320 --> 01:06:31,680
Speaker 1: Oh, this is this is that's a problem. So you've

1313
01:06:31,720 --> 01:06:34,960
Speaker 1: got uh, let's see, so you're it's basically you can't

1314
01:06:34,960 --> 01:06:37,760
Speaker 1: get this secondary text to that phone number because it's

1315
01:06:37,760 --> 01:06:38,600
Speaker 1: no longer active.

1316
01:06:39,960 --> 01:06:41,400
Speaker 10: Well it's active, but not to me.

1317
01:06:41,600 --> 01:06:44,440
Speaker 1: Not to you. Someone else is getting that code, okay,

1318
01:06:45,360 --> 01:06:47,080
Speaker 1: And there's no way. So when you went to this

1319
01:06:47,160 --> 01:06:51,520
Speaker 1: AOL recovery website, there's no other way. It's not letting

1320
01:06:51,560 --> 01:06:52,160
Speaker 1: you do that.

1321
01:06:53,280 --> 01:06:55,160
Speaker 10: It says, what you know to go to there, do

1322
01:06:55,240 --> 01:06:57,960
Speaker 10: the password, Just go all the way to the bottom

1323
01:06:58,440 --> 01:07:00,840
Speaker 10: to go to the AOL count security.

1324
01:07:01,280 --> 01:07:01,480
Speaker 1: Yeah.

1325
01:07:01,560 --> 01:07:04,280
Speaker 10: And when I put my password in, it won't accept

1326
01:07:04,280 --> 01:07:06,280
Speaker 10: my passwords, so I can't get to the bottom to

1327
01:07:06,320 --> 01:07:11,160
Speaker 10: get this. So it's like, okay, because somehow my password

1328
01:07:12,080 --> 01:07:16,240
Speaker 10: got corrupted or and on top of that, I tried

1329
01:07:16,240 --> 01:07:19,480
Speaker 10: to use one other just ask, and I found out

1330
01:07:19,520 --> 01:07:22,600
Speaker 10: that was a scam my bank. When I used the

1331
01:07:22,600 --> 01:07:24,400
Speaker 10: credit card to pay for it was supposed to be

1332
01:07:24,440 --> 01:07:27,840
Speaker 10: a dollar, it charged me fifty five because my bank

1333
01:07:27,960 --> 01:07:29,760
Speaker 10: blocked it and it came up on my phone. So

1334
01:07:29,800 --> 01:07:31,240
Speaker 10: I called the bank and they said.

1335
01:07:31,000 --> 01:07:32,320
Speaker 3: It's a scam.

1336
01:07:32,400 --> 01:07:36,640
Speaker 10: So they suggested that I cancel the cards, which I did.

1337
01:07:37,120 --> 01:07:40,080
Speaker 10: So I'm out the cards for this moment, right so

1338
01:07:40,080 --> 01:07:42,200
Speaker 10: I'm waiting on it.

1339
01:07:43,040 --> 01:07:43,560
Speaker 1: O man.

1340
01:07:43,800 --> 01:07:48,560
Speaker 10: And I tried using their all help phone rings. Those

1341
01:07:48,560 --> 01:07:54,240
Speaker 10: are the menu. It either rings nobody answers, well, just

1342
01:07:54,360 --> 01:07:57,840
Speaker 10: tells you call back later, or you know people who

1343
01:07:57,840 --> 01:07:58,280
Speaker 10: are busy.

1344
01:07:59,240 --> 01:08:00,760
Speaker 13: I've been trying that four days.

1345
01:08:00,800 --> 01:08:05,360
Speaker 1: Oh man, are you paying for AOL? No, okay, you're

1346
01:08:05,400 --> 01:08:10,200
Speaker 1: not paying for AOL. Do you need this account?

1347
01:08:10,520 --> 01:08:13,840
Speaker 10: Well, I've had it for years, that's the problem. So

1348
01:08:13,920 --> 01:08:17,920
Speaker 10: my other thought was one guy told me just move

1349
01:08:17,960 --> 01:08:19,680
Speaker 10: it to a Google account. And I don't know if

1350
01:08:19,720 --> 01:08:22,000
Speaker 10: I can move all the AOL stuff with it being

1351
01:08:22,040 --> 01:08:25,720
Speaker 10: locked up like it is, so a Google email address

1352
01:08:25,960 --> 01:08:30,599
Speaker 10: or not. I thought about was doing my own domain.

1353
01:08:31,000 --> 01:08:33,720
Speaker 10: Can I just and then would the domain pick up

1354
01:08:34,200 --> 01:08:35,440
Speaker 10: AOL Holy.

1355
01:08:36,080 --> 01:08:40,479
Speaker 1: No you know no, so if you're not, If you're so,

1356
01:08:40,920 --> 01:08:43,280
Speaker 1: this is an AOL email address, so it's something like

1357
01:08:43,400 --> 01:08:47,479
Speaker 1: you know, robber at AOL dot com or something like that, right, Yeah,

1358
01:08:47,560 --> 01:08:49,880
Speaker 1: So the only way that you can get access to

1359
01:08:49,920 --> 01:08:52,120
Speaker 1: this email is by getting access to the account. There's

1360
01:08:52,160 --> 01:08:57,360
Speaker 1: no way to forward this without getting there. So here's

1361
01:08:57,400 --> 01:09:01,960
Speaker 1: the thing. So you've got let's see here, you've tried

1362
01:09:02,000 --> 01:09:05,200
Speaker 1: this recovery website, which is log in dot AOL dot

1363
01:09:05,240 --> 01:09:10,960
Speaker 1: com slash forget. You've definitely gone there and tried that. No, okay,

1364
01:09:11,360 --> 01:09:13,599
Speaker 1: so that's where I would start. So go to log

1365
01:09:13,640 --> 01:09:17,160
Speaker 1: in dot a L dot com slash forgot, and that

1366
01:09:17,200 --> 01:09:19,599
Speaker 1: will that will take you to a screen that that

1367
01:09:19,680 --> 01:09:22,439
Speaker 1: like basically says, Okay, I don't really remember any of

1368
01:09:22,479 --> 01:09:24,639
Speaker 1: this stuff. And so what it's gonna do is it's

1369
01:09:24,680 --> 01:09:28,360
Speaker 1: going to ask you for an email address or a

1370
01:09:28,400 --> 01:09:31,000
Speaker 1: phone number that you might have used on this account,

1371
01:09:31,040 --> 01:09:33,519
Speaker 1: and it's it's going to understand that you're that you're

1372
01:09:33,560 --> 01:09:36,760
Speaker 1: a little bit challenged here with your access, and so

1373
01:09:36,880 --> 01:09:40,880
Speaker 1: it's going to try different ways to authorize you. So

1374
01:09:41,000 --> 01:09:43,200
Speaker 1: that's what I would do first. It's log in dot

1375
01:09:43,240 --> 01:09:46,880
Speaker 1: aol dot com slash forgot, and once you do that,

1376
01:09:47,920 --> 01:09:51,559
Speaker 1: you know, if you can't get in there, you may

1377
01:09:51,600 --> 01:09:55,320
Speaker 1: have to Yeah, you may have to uh to take

1378
01:09:55,400 --> 01:09:59,320
Speaker 1: other effects here. There's let's see here. So the the

1379
01:09:59,479 --> 01:10:03,400
Speaker 1: solution for the screen in looping or reloads, they say

1380
01:10:03,439 --> 01:10:06,840
Speaker 1: to try using a different browser or clear all the

1381
01:10:06,880 --> 01:10:09,760
Speaker 1: cookies on your browser. So I might try that as

1382
01:10:09,840 --> 01:10:12,840
Speaker 1: well before you you know you can't do that. So

1383
01:10:13,439 --> 01:10:15,240
Speaker 1: if you can't do that, I would clear all the

1384
01:10:15,280 --> 01:10:19,160
Speaker 1: browsers and cookies and sign in everything that's associated with AOL.

1385
01:10:19,479 --> 01:10:21,320
Speaker 1: Get rid of that on your browser, because it may

1386
01:10:21,320 --> 01:10:24,320
Speaker 1: be trying to use an old password or something that's

1387
01:10:24,600 --> 01:10:27,040
Speaker 1: saved on your system to log you in, and that's

1388
01:10:27,080 --> 01:10:29,240
Speaker 1: what's messing it up. So maybe if I were you,

1389
01:10:29,280 --> 01:10:31,799
Speaker 1: I would even try doing this from a different browser

1390
01:10:31,880 --> 01:10:34,360
Speaker 1: on your computer. So maybe if you primarily use Chrome,

1391
01:10:34,760 --> 01:10:37,720
Speaker 1: try using Safari or Edge or something else that you

1392
01:10:37,760 --> 01:10:40,759
Speaker 1: don't typically use to log in there. So that might work.

1393
01:10:41,800 --> 01:10:44,840
Speaker 1: There's also paid if you really I would say, you know,

1394
01:10:44,880 --> 01:10:46,760
Speaker 1: maybe if you don't need anything on this account, just

1395
01:10:46,760 --> 01:10:48,519
Speaker 1: be done with it and set up a Gmail and

1396
01:10:48,520 --> 01:10:51,439
Speaker 1: be done. So that's that would be my advice or

1397
01:10:51,439 --> 01:10:54,920
Speaker 1: an Outlook or something else. But there is a paid

1398
01:10:55,120 --> 01:10:58,800
Speaker 1: premium support offering from AOL, which of course they know

1399
01:10:58,840 --> 01:11:01,000
Speaker 1: people have issues like this all the time. They're going

1400
01:11:01,080 --> 01:11:02,840
Speaker 1: to take the opportunity to make some money on it.

1401
01:11:02,880 --> 01:11:05,200
Speaker 1: So there is an eight hundred number that is on

1402
01:11:05,280 --> 01:11:07,640
Speaker 1: the help page and I'll link it up on the

1403
01:11:07,680 --> 01:11:10,280
Speaker 1: eight hundred numbers eight hundred and three five, eight four,

1404
01:11:10,400 --> 01:11:13,880
Speaker 1: eight six zero. That's their paid premium support. So they

1405
01:11:13,920 --> 01:11:16,160
Speaker 1: are going to ask you for, you know, to pay

1406
01:11:16,200 --> 01:11:18,360
Speaker 1: for that support. But if you want to get into

1407
01:11:18,360 --> 01:11:21,120
Speaker 1: this and it's a one time fee, twenty bucks, whatever

1408
01:11:21,120 --> 01:11:23,440
Speaker 1: it is, it may be worth it to recover this account.

1409
01:11:23,720 --> 01:11:25,920
Speaker 1: Once you recover that account, maybe you want to move

1410
01:11:25,920 --> 01:11:28,320
Speaker 1: it over to a Gmail or something like that. You

1411
01:11:28,320 --> 01:11:31,240
Speaker 1: can set up forwarding or just have Gmail check this

1412
01:11:31,280 --> 01:11:34,160
Speaker 1: account in the Gmail settings and then that way you

1413
01:11:34,160 --> 01:11:36,840
Speaker 1: can be done with this AOL. It's not a bad thing.

1414
01:11:36,960 --> 01:11:38,880
Speaker 1: AOL is not you know, it's not a bad thing.

1415
01:11:38,920 --> 01:11:41,479
Speaker 1: It's just not really. It's owned by Yahoo now, so

1416
01:11:42,080 --> 01:11:44,360
Speaker 1: it's you know, it's just not as up to date

1417
01:11:44,400 --> 01:11:45,920
Speaker 1: as some of the other systems out there. But I

1418
01:11:45,960 --> 01:11:47,479
Speaker 1: get it. If you're using it and you like it

1419
01:11:47,520 --> 01:11:49,960
Speaker 1: and it works, people know that email address. I understand,

1420
01:11:50,360 --> 01:11:52,600
Speaker 1: but at the same time, you know you got to

1421
01:11:52,640 --> 01:11:55,160
Speaker 1: remember these passwords, and you got to when it comes

1422
01:11:55,160 --> 01:11:58,679
Speaker 1: to these recovery accounts. Instead of using a phone number,

1423
01:11:58,840 --> 01:12:02,920
Speaker 1: try to start using a two factor authentication app if

1424
01:12:02,920 --> 01:12:06,799
Speaker 1: they offer that, but I would use that instead because

1425
01:12:06,840 --> 01:12:09,720
Speaker 1: the app will work anytime, and it will work from

1426
01:12:09,720 --> 01:12:12,120
Speaker 1: any phone. Whereas your phone number is tied to your

1427
01:12:12,120 --> 01:12:14,439
Speaker 1: phone number, and if you ever lose access to that

1428
01:12:14,479 --> 01:12:17,479
Speaker 1: phone number or you change numbers, what happens. You lose

1429
01:12:17,520 --> 01:12:20,559
Speaker 1: access to all those account recovery codes. And usually there's

1430
01:12:20,560 --> 01:12:23,240
Speaker 1: another way to get access, but as you can tell Robert,

1431
01:12:23,320 --> 01:12:26,559
Speaker 1: it's not always easy or straightforward sometimes. So again, try

1432
01:12:26,560 --> 01:12:28,920
Speaker 1: those solutions. Hopefully you get access to this a wall

1433
01:12:28,920 --> 01:12:31,920
Speaker 1: account so you can be back eighty eight rich one

1434
01:12:31,960 --> 01:12:34,040
Speaker 1: O one eight eight eight seven four to two four

1435
01:12:34,160 --> 01:12:37,000
Speaker 1: one zero one. Coming up, I'll tell you the app

1436
01:12:37,080 --> 01:12:40,000
Speaker 1: that Nintendo launched that lets you listen to music. This

1437
01:12:40,040 --> 01:12:42,519
Speaker 1: is rich on Tech. Welcome back to rich on Tech.

1438
01:12:42,640 --> 01:12:46,400
Speaker 1: Rich DeMuro here hanging out with you talking technology for

1439
01:12:46,479 --> 01:12:51,679
Speaker 1: another hour right here on the airwaves, in your ear

1440
01:12:52,520 --> 01:12:58,160
Speaker 1: on the podcast, or else streaming in the app just

1441
01:12:58,200 --> 01:13:02,280
Speaker 1: about anywhere. Thanks so much for tuning in. Appreciate you listening.

1442
01:13:02,320 --> 01:13:05,960
Speaker 1: The website for the show is rich on tech dot tv.

1443
01:13:06,560 --> 01:13:08,160
Speaker 1: When you're there, be sure to sign up for my

1444
01:13:08,280 --> 01:13:13,200
Speaker 1: free newsletter. Just sent out a new issue today. The

1445
01:13:13,439 --> 01:13:17,479
Speaker 1: talks about the iPhone intelligence, the Apple Intelligence, talks about

1446
01:13:17,880 --> 01:13:22,040
Speaker 1: the new Max talks about disrupt going there talking to

1447
01:13:22,080 --> 01:13:25,439
Speaker 1: all the startups. Let's see what else. Oh, I answer

1448
01:13:25,560 --> 01:13:29,639
Speaker 1: kent from Wilmington's question. He asked about the best software

1449
01:13:29,680 --> 01:13:33,080
Speaker 1: for creating AI meeting note summaries with an iPhone. Took

1450
01:13:33,080 --> 01:13:36,360
Speaker 1: a little deep dive on that. My gadget of the

1451
01:13:36,360 --> 01:13:39,439
Speaker 1: Week this week. This was great. I was at the

1452
01:13:39,439 --> 01:13:42,120
Speaker 1: Apple event and I've always wanted one of these. Didn't

1453
01:13:42,120 --> 01:13:45,200
Speaker 1: even know it existed. But it's a I don't know

1454
01:13:45,200 --> 01:13:47,240
Speaker 1: how you explain it. It's a it's an around the

1455
01:13:47,360 --> 01:13:50,800
Speaker 1: neck iPhone holder. So you put this thing around your

1456
01:13:50,800 --> 01:13:53,280
Speaker 1: neck like a necklace and it holds your iPhone for

1457
01:13:53,439 --> 01:13:57,000
Speaker 1: hands free video. So basically for me, like I'm getting

1458
01:13:57,000 --> 01:13:58,720
Speaker 1: all these gadgets, I want to take video of them

1459
01:13:58,720 --> 01:14:00,960
Speaker 1: really quickly in my hands, but it's tough to record

1460
01:14:01,080 --> 01:14:03,880
Speaker 1: that at the same time. So this other journalist that

1461
01:14:04,000 --> 01:14:05,920
Speaker 1: was using it, he was like, oh, yeah, it's great.

1462
01:14:05,960 --> 01:14:08,200
Speaker 1: He just you know, looks silly, but it works really great.

1463
01:14:08,240 --> 01:14:11,200
Speaker 1: So I ordered it on Amazon instantly thirty bucks. I've

1464
01:14:11,280 --> 01:14:13,800
Speaker 1: not done my first video with it, but I can't wait.

1465
01:14:14,240 --> 01:14:17,519
Speaker 1: I've got the Barbie Phone. I know Bobo's been waiting

1466
01:14:17,520 --> 01:14:19,439
Speaker 1: for me to get that. I've got the new It's

1467
01:14:19,439 --> 01:14:21,280
Speaker 1: like a flip phone, and so I think that'll be

1468
01:14:21,360 --> 01:14:23,680
Speaker 1: the first thing I use to try to show what

1469
01:14:23,720 --> 01:14:27,360
Speaker 1: that looks like with this thing. Speaking of Barbie, is

1470
01:14:27,400 --> 01:14:30,639
Speaker 1: Barbie Disney I don't think so. But Disney Plus has

1471
01:14:30,680 --> 01:14:36,479
Speaker 1: a new Netflix style top ten list feature basically Netflix.

1472
01:14:36,479 --> 01:14:38,639
Speaker 1: I never understood why Netflix didn't do the top ten list.

1473
01:14:38,680 --> 01:14:40,280
Speaker 1: Then they introduced it, and now of course it's one

1474
01:14:40,280 --> 01:14:43,519
Speaker 1: of the most popular features for finding all the nonsense

1475
01:14:43,520 --> 01:14:48,519
Speaker 1: that you can watch on Netflix. Am I bitter? I

1476
01:14:48,600 --> 01:14:51,320
Speaker 1: am because I watched a movie again on Netflix last night.

1477
01:14:51,560 --> 01:14:53,840
Speaker 1: Here's my problem with Netflix and all these movies they have.

1478
01:14:54,479 --> 01:14:56,840
Speaker 1: You never know if they're any good until you watch them,

1479
01:14:57,040 --> 01:14:59,040
Speaker 1: because just because it's on the top ten list does

1480
01:14:59,080 --> 01:15:01,680
Speaker 1: not mean anything. It just means the other people on

1481
01:15:01,720 --> 01:15:05,920
Speaker 1: Netflix are being tricked into watching these lame movies. And

1482
01:15:06,040 --> 01:15:10,280
Speaker 1: so yesterday, of course we sit down, you know, weekend night,

1483
01:15:10,320 --> 01:15:12,160
Speaker 1: and we're like, oh, let's watch a movie on Netflix.

1484
01:15:12,479 --> 01:15:14,000
Speaker 1: I'm like, I don't know, this is this one gonna

1485
01:15:14,000 --> 01:15:17,000
Speaker 1: be any good? And so we watch it and it's horrible.

1486
01:15:17,320 --> 01:15:19,920
Speaker 1: What was a movie? Should I put it on blast?

1487
01:15:20,160 --> 01:15:20,519
Speaker 9: Do it?

1488
01:15:20,760 --> 01:15:24,360
Speaker 1: I dare you. That's the one thing about the Top

1489
01:15:24,400 --> 01:15:26,639
Speaker 1: ten list. You don't know why it's in the time

1490
01:15:27,080 --> 01:15:30,400
Speaker 1: exactly it was actually that meaning people watching it, or

1491
01:15:30,439 --> 01:15:32,960
Speaker 1: if they put it in there for you to watch

1492
01:15:33,080 --> 01:15:35,280
Speaker 1: right exactly, you don't know. They don't give you all

1493
01:15:35,320 --> 01:15:38,680
Speaker 1: the reasons, like how the algorithm. There's always whenever they

1494
01:15:38,680 --> 01:15:41,880
Speaker 1: mentioned how an algorithm's done, it's like top viewing plus

1495
01:15:41,960 --> 01:15:45,759
Speaker 1: other aspects, like the other is like the no, Netflix

1496
01:15:45,800 --> 01:15:47,439
Speaker 1: just puts stuff in there so that people watch it.

1497
01:15:47,479 --> 01:15:50,800
Speaker 1: But it was called I feel bad blasting this, but

1498
01:15:50,840 --> 01:15:53,839
Speaker 1: it's called Woman of the Hour. It was like basically

1499
01:15:54,000 --> 01:15:57,280
Speaker 1: kind of a serial killer movie and it was like

1500
01:15:57,320 --> 01:16:01,000
Speaker 1: a thriller. The name doesn't even really felt like they

1501
01:16:01,160 --> 01:16:03,799
Speaker 1: ran out of out of money to make this movie,

1502
01:16:04,080 --> 01:16:06,720
Speaker 1: because all of a sudden it just abruptly ends and

1503
01:16:06,760 --> 01:16:08,559
Speaker 1: you're just like, wait what And then they just use

1504
01:16:08,600 --> 01:16:10,160
Speaker 1: like text on the screen to tell you the rest

1505
01:16:10,160 --> 01:16:13,280
Speaker 1: of the story. Okay, literally they just ran out of

1506
01:16:13,320 --> 01:16:16,479
Speaker 1: time or money or enter. Yeah, Kim is asking the

1507
01:16:16,520 --> 01:16:19,880
Speaker 1: Anna Kendrick movie. Yes, that was it. Kim says, go

1508
01:16:19,960 --> 01:16:23,559
Speaker 1: to rotten Tomatoes. I can't figure out rotten tomatoes? Am

1509
01:16:23,560 --> 01:16:26,639
Speaker 1: I like? Is this splat tomato? Mean it's good? Why

1510
01:16:26,640 --> 01:16:29,040
Speaker 1: are people throwing tomatoes at a thing? If it's good?

1511
01:16:29,880 --> 01:16:32,360
Speaker 1: What I don't understand rotten tomatoes. I don't have the

1512
01:16:32,400 --> 01:16:34,719
Speaker 1: time to go research a movie then watch the movie

1513
01:16:34,840 --> 01:16:37,400
Speaker 1: exactly whether watch the movie. By that time, I'm falling

1514
01:16:37,439 --> 01:16:40,840
Speaker 1: asleep and it's a Kim from now on, Kim, what's

1515
01:16:40,880 --> 01:16:42,680
Speaker 1: this movie about? I mean, I have a friend that

1516
01:16:42,760 --> 01:16:46,920
Speaker 1: does movie reviews, you know, Brian Bishop, he bald Brian,

1517
01:16:47,000 --> 01:16:48,880
Speaker 1: who will you know? I used to text him and

1518
01:16:48,960 --> 01:16:50,960
Speaker 1: be like, Brian, give me something to watch. But now

1519
01:16:50,960 --> 01:16:53,040
Speaker 1: I feel like that's a drag on him. It's like

1520
01:16:53,080 --> 01:16:55,400
Speaker 1: he's got to tell me personally. He does a whole podcast,

1521
01:16:55,760 --> 01:16:57,920
Speaker 1: so he's like, just listen to the podcast. I mean,

1522
01:16:57,920 --> 01:17:00,679
Speaker 1: it's a whole thing. I'm telling you, there's way too

1523
01:17:00,760 --> 01:17:03,599
Speaker 1: much out there, and what you like in that top

1524
01:17:03,640 --> 01:17:06,000
Speaker 1: ten is not necessarily what I like. And then of

1525
01:17:06,000 --> 01:17:08,040
Speaker 1: course you have the recommendations, but my kids mess up

1526
01:17:08,040 --> 01:17:11,240
Speaker 1: all my recommendations. So my kid using my YouTube account

1527
01:17:11,600 --> 01:17:15,000
Speaker 1: and he all he watches are like these random videos

1528
01:17:15,040 --> 01:17:19,360
Speaker 1: that do not apply to me anyway. Up, it's not

1529
01:17:19,400 --> 01:17:21,720
Speaker 1: even mister, it's actually he's trying to learn how to

1530
01:17:21,720 --> 01:17:25,000
Speaker 1: do unreal engine coding, and so it's like all these long,

1531
01:17:25,120 --> 01:17:28,719
Speaker 1: like three hour tutorials on like how to make graphics. Anyway,

1532
01:17:29,280 --> 01:17:31,679
Speaker 1: I tell you all this because now Disney Plus has

1533
01:17:31,720 --> 01:17:34,400
Speaker 1: the top ten list. So if you log into Disney Plus,

1534
01:17:34,400 --> 01:17:36,519
Speaker 1: you go to your home screen, it will show you

1535
01:17:37,240 --> 01:17:39,800
Speaker 1: what the top ten things are on Hulu Plu or

1536
01:17:39,840 --> 01:17:42,360
Speaker 1: Disney and Hulu. But here, here's what I was talking about.

1537
01:17:43,040 --> 01:17:47,679
Speaker 1: Rankings are determined by total views of episodes and movies,

1538
01:17:48,400 --> 01:17:54,559
Speaker 1: growing popularity of new titles, other unspecified factors. Yeah, those

1539
01:17:54,600 --> 01:17:57,960
Speaker 1: other unspecified factors are, Yeah, we spent a lot of

1540
01:17:57,960 --> 01:17:59,720
Speaker 1: money making this movie, and we're putting it in the

1541
01:17:59,760 --> 01:18:01,600
Speaker 1: top ten list to shove it down your throat so

1542
01:18:01,600 --> 01:18:04,000
Speaker 1: that you actually watch it, because we need to get

1543
01:18:04,000 --> 01:18:08,000
Speaker 1: that return on our investment here. So anyway, I don't

1544
01:18:08,000 --> 01:18:09,400
Speaker 1: know if you like the top ten, let me know.

1545
01:18:09,520 --> 01:18:13,799
Speaker 1: Rich on tech dot TV contact me. But I'm not convinced.

1546
01:18:14,200 --> 01:18:17,240
Speaker 1: I'm not convinced it means anything excepting it's just nonsense.

1547
01:18:18,920 --> 01:18:20,880
Speaker 1: It was easier when they just had movies in the theater.

1548
01:18:21,160 --> 01:18:23,080
Speaker 1: They spent a lot of money advertising it. You'd get

1549
01:18:23,080 --> 01:18:24,200
Speaker 1: out of the movie and you'd be like, oh, that

1550
01:18:24,240 --> 01:18:26,160
Speaker 1: was a bummer, but at least had a good time

1551
01:18:26,200 --> 01:18:28,759
Speaker 1: with your friends and this and that. Steve and Tampa.

1552
01:18:28,800 --> 01:18:31,479
Speaker 17: What's up, hey, Rich, thanks for taking a call.

1553
01:18:31,640 --> 01:18:31,880
Speaker 1: Yeah.

1554
01:18:31,920 --> 01:18:36,559
Speaker 17: Absolutely, I got a two desktops. One has a twenty

1555
01:18:36,640 --> 01:18:38,679
Speaker 17: seven in it and one has a twenty eight PI

1556
01:18:38,840 --> 01:18:42,439
Speaker 17: in it video card okay, and I'm running a quest

1557
01:18:42,479 --> 01:18:45,800
Speaker 17: through Virtual Desktop, running some games through because of their

1558
01:18:45,840 --> 01:18:50,679
Speaker 17: Steam games are not on the system, and I'm wondering.

1559
01:18:50,920 --> 01:18:53,160
Speaker 17: I tried discord, I even googled it. I couldn't find

1560
01:18:53,160 --> 01:18:55,879
Speaker 17: anything to give me the answer on this. If improving

1561
01:18:55,920 --> 01:18:59,759
Speaker 17: the video card self inside the system, would that improve

1562
01:18:59,800 --> 01:19:02,880
Speaker 17: it graphics for the game or application I'm using in the.

1563
01:19:02,800 --> 01:19:05,280
Speaker 9: Headset in well?

1564
01:19:05,320 --> 01:19:08,080
Speaker 1: What headset in Quest three?

1565
01:19:08,200 --> 01:19:08,320
Speaker 13: Oh?

1566
01:19:08,320 --> 01:19:11,799
Speaker 1: Oh, you're using in Quest three. Yeah, that's a great question.

1567
01:19:12,280 --> 01:19:13,599
Speaker 1: So you're running through.

1568
01:19:13,560 --> 01:19:16,720
Speaker 17: Virtual desktop and that has its own settings there also.

1569
01:19:17,840 --> 01:19:19,719
Speaker 1: That's the part that I think would kind of clog

1570
01:19:19,760 --> 01:19:21,680
Speaker 1: it up. And not make it so great. So wait,

1571
01:19:21,800 --> 01:19:26,080
Speaker 1: you're okay, so when you run these programs, you're connecting

1572
01:19:26,160 --> 01:19:27,719
Speaker 1: the Quest to the computer.

1573
01:19:29,080 --> 01:19:30,760
Speaker 17: No, I don't like wired. That's why I use a

1574
01:19:30,760 --> 01:19:32,160
Speaker 17: program called virtual Desktop.

1575
01:19:32,240 --> 01:19:33,080
Speaker 3: Does it wirelessly.

1576
01:19:33,320 --> 01:19:36,360
Speaker 17: It hits your computer and runs the computer through steams

1577
01:19:36,439 --> 01:19:40,280
Speaker 17: through this virtual desktop. It's sort of like quest Link

1578
01:19:40,800 --> 01:19:42,679
Speaker 17: okay and thensktop.

1579
01:19:42,760 --> 01:19:44,840
Speaker 1: Okay, but you're running the game off your computer, but

1580
01:19:44,880 --> 01:19:47,360
Speaker 1: you're actually able to see it inside the Quest headset.

1581
01:19:47,640 --> 01:19:50,800
Speaker 10: Correct, absolutely, Yeah, okaym hmm.

1582
01:19:51,200 --> 01:19:53,000
Speaker 1: That's a great question. So you want to upgrade the

1583
01:19:53,000 --> 01:19:56,280
Speaker 1: graphics card on the computer and expect it to upgrade

1584
01:19:56,360 --> 01:19:57,200
Speaker 1: inside the Quest?

1585
01:19:57,920 --> 01:20:00,640
Speaker 17: Yes, because there are settings in the program, says, you know,

1586
01:20:01,520 --> 01:20:04,240
Speaker 17: the fault settings for like certain video cards, and there's

1587
01:20:04,240 --> 01:20:06,840
Speaker 17: a lot of graphed line from low to high. And

1588
01:20:06,920 --> 01:20:09,120
Speaker 17: the twenty eighty TI and that's a few years old

1589
01:20:09,160 --> 01:20:13,000
Speaker 17: now it's like middle of the road. Yeah, And I'm

1590
01:20:13,000 --> 01:20:15,759
Speaker 17: wondering if actually, if I increased it maybe to forty

1591
01:20:15,800 --> 01:20:18,560
Speaker 17: seventy or forty eighty something in that ballpark, if it

1592
01:20:18,600 --> 01:20:21,479
Speaker 17: will help the graphics. And then on the applications, I'm

1593
01:20:21,520 --> 01:20:22,320
Speaker 17: a musing.

1594
01:20:22,120 --> 01:20:25,320
Speaker 1: Well, here's my thought. Yeah, I mean, so here's my

1595
01:20:25,400 --> 01:20:29,560
Speaker 1: thought Number one, if your source graphics are better, I

1596
01:20:29,600 --> 01:20:33,120
Speaker 1: would assume the end result graphics would be better, right,

1597
01:20:33,200 --> 01:20:36,120
Speaker 1: because your source is better. But because you've got this

1598
01:20:36,240 --> 01:20:39,519
Speaker 1: going through a couple of different bottlenecks with the you know,

1599
01:20:39,560 --> 01:20:43,080
Speaker 1: the virtual system and also bringing it to the Quest headset,

1600
01:20:43,520 --> 01:20:45,960
Speaker 1: it could be there could be a limit to just

1601
01:20:46,040 --> 01:20:48,000
Speaker 1: how good these graphics can get. And it's also of

1602
01:20:48,040 --> 01:20:53,320
Speaker 1: course limited by the graphics capabilities of the actual headset.

1603
01:20:53,560 --> 01:20:57,160
Speaker 1: So you know, so I think I think your initial

1604
01:20:57,200 --> 01:21:01,120
Speaker 1: thought is interesting and it could improve slightly, but I'm

1605
01:21:01,120 --> 01:21:03,479
Speaker 1: not sure how much better you're gonna get now if

1606
01:21:03,520 --> 01:21:06,040
Speaker 1: you're talking, you're looking for like a you know, the

1607
01:21:06,080 --> 01:21:08,840
Speaker 1: graphics are just not refreshing at the proper rate, or

1608
01:21:08,920 --> 01:21:12,120
Speaker 1: something's just not looking it's laggy. That may very well

1609
01:21:12,160 --> 01:21:14,559
Speaker 1: be helped by the by the better graphics card, because

1610
01:21:14,560 --> 01:21:18,760
Speaker 1: you're serving up a better source graphic before it goes

1611
01:21:18,800 --> 01:21:22,760
Speaker 1: through these other hops, right, right, But I think it's

1612
01:21:22,760 --> 01:21:24,280
Speaker 1: one of these things where you just have to try

1613
01:21:24,320 --> 01:21:29,240
Speaker 1: it and see, uh yeah, see if it works. You know,

1614
01:21:29,360 --> 01:21:32,080
Speaker 1: I think that does it? Look, what's what's the problem

1615
01:21:32,080 --> 01:21:33,760
Speaker 1: with the graphics? Do they just not look as good?

1616
01:21:33,760 --> 01:21:34,720
Speaker 1: In this Quest had sound.

1617
01:21:34,800 --> 01:21:36,400
Speaker 17: Well, I know, it's like you said, like when they

1618
01:21:36,479 --> 01:21:38,880
Speaker 17: if you're looking something in distance, something it's supposed to

1619
01:21:38,880 --> 01:21:41,320
Speaker 17: look like it's a kilometer away. I can walk a

1620
01:21:41,360 --> 01:21:43,800
Speaker 17: couple of feet up closer, and all of a sudden

1621
01:21:43,840 --> 01:21:47,640
Speaker 17: the graphics will pop in like it's drawing in differently.

1622
01:21:48,160 --> 01:21:49,240
Speaker 1: Yeah, and that could be.

1623
01:21:49,360 --> 01:21:51,680
Speaker 17: Yeah, and I see other people when they make a

1624
01:21:51,840 --> 01:21:54,240
Speaker 17: video of it or or whatever on YouTube it looks

1625
01:21:54,280 --> 01:21:55,679
Speaker 17: like it's crystal Okay.

1626
01:21:55,760 --> 01:21:57,920
Speaker 1: Well, then in that case, I think it might. I might,

1627
01:21:58,320 --> 01:22:00,240
Speaker 1: you know, I might be convinced that this would work.

1628
01:22:00,320 --> 01:22:03,760
Speaker 1: So because again you're getting that that source, it still

1629
01:22:03,800 --> 01:22:05,840
Speaker 1: has to come from somewhere, especially the way that you're

1630
01:22:05,880 --> 01:22:09,679
Speaker 1: running this. So if the source is good, I think

1631
01:22:09,680 --> 01:22:11,439
Speaker 1: it would be better in the headset. I think if

1632
01:22:11,479 --> 01:22:13,920
Speaker 1: you're looking overall, if you're trying to say like, oh,

1633
01:22:13,960 --> 01:22:17,600
Speaker 1: nothing looks good in there, or the actual physical limitations

1634
01:22:17,640 --> 01:22:20,200
Speaker 1: of the graphics on the Quest two, you know, the

1635
01:22:20,280 --> 01:22:22,599
Speaker 1: VR headset that you're using, or the Quest three, rather,

1636
01:22:23,360 --> 01:22:25,920
Speaker 1: I think that would probably be you know, you wouldn't

1637
01:22:25,920 --> 01:22:28,040
Speaker 1: see much of an upgrade there. If you're looking. Let's

1638
01:22:28,040 --> 01:22:29,479
Speaker 1: say you go into like the home screen of the

1639
01:22:29,560 --> 01:22:31,920
Speaker 1: Quest right, and you're just not happy with those graphics.

1640
01:22:32,439 --> 01:22:34,120
Speaker 1: If those look great and then you go into your

1641
01:22:34,160 --> 01:22:36,519
Speaker 1: game and little things aren't refreshing inside the game or

1642
01:22:36,600 --> 01:22:39,439
Speaker 1: drawing as quickly, I think that probably would be helped,

1643
01:22:40,880 --> 01:22:42,920
Speaker 1: So I would I would probably try it for sure,

1644
01:22:43,040 --> 01:22:44,920
Speaker 1: and see how how old is your graphics card?

1645
01:22:46,240 --> 01:22:49,920
Speaker 17: Well, the twenty eighties probably about four years old, and

1646
01:22:50,080 --> 01:22:52,120
Speaker 17: twenty seventy. The other one is probably about the same,

1647
01:22:52,200 --> 01:22:54,040
Speaker 17: probably about four years old. Now, yeah, I know they're

1648
01:22:54,080 --> 01:22:54,679
Speaker 17: getting dated.

1649
01:22:54,800 --> 01:22:56,679
Speaker 1: Yeah, I think it would make a difference. I think,

1650
01:22:57,320 --> 01:23:00,280
Speaker 1: you know, maybe try you know, getting one and putting

1651
01:23:00,320 --> 01:23:02,360
Speaker 1: it in the computer, checking it out, see what happens,

1652
01:23:02,360 --> 01:23:05,200
Speaker 1: and if it you know, obviously get it from a

1653
01:23:05,320 --> 01:23:07,400
Speaker 1: source that you can return it if you're not, you know,

1654
01:23:07,479 --> 01:23:09,640
Speaker 1: happy with the results. But that's what I would do.

1655
01:23:10,479 --> 01:23:13,120
Speaker 17: One quick, one more quick one. I noticed that the

1656
01:23:13,200 --> 01:23:15,880
Speaker 17: one system I have an until nine system, and then

1657
01:23:15,920 --> 01:23:18,160
Speaker 17: I got the eight zoo I seven on the I

1658
01:23:18,320 --> 01:23:19,960
Speaker 17: nine system. All of a sudden, once in a while,

1659
01:23:20,240 --> 01:23:22,439
Speaker 17: that's fandal just start cranking up in that machine will

1660
01:23:22,520 --> 01:23:25,759
Speaker 17: run full blast forever until I actually reboot the machine.

1661
01:23:26,040 --> 01:23:28,639
Speaker 17: It will stop or it will hit and miss. Within

1662
01:23:28,680 --> 01:23:30,599
Speaker 17: a couple of minutes, red up real high.

1663
01:23:30,400 --> 01:23:30,880
Speaker 3: And you're down.

1664
01:23:30,960 --> 01:23:33,320
Speaker 17: Red up real high and you're down. And I couldn't

1665
01:23:33,320 --> 01:23:35,439
Speaker 17: figure out. I thought maybe some drivers or something that's

1666
01:23:35,479 --> 01:23:38,080
Speaker 17: interfering with it. It's trying to trigger something, and I

1667
01:23:38,160 --> 01:23:39,600
Speaker 17: can't figure out what that might be.

1668
01:23:40,240 --> 01:23:43,000
Speaker 1: Yeah, I mean, it definitely sounds like a software issue

1669
01:23:43,040 --> 01:23:46,200
Speaker 1: because it shouldn't. It shouldn't need to be running the

1670
01:23:46,240 --> 01:23:49,559
Speaker 1: fan all the time. So I would I would try, yeah,

1671
01:23:49,760 --> 01:23:54,000
Speaker 1: double checking those settings on those for sure, and seeing

1672
01:23:54,040 --> 01:23:56,559
Speaker 1: maybe if you kind of spoot it up in safe mode,

1673
01:23:56,560 --> 01:23:59,880
Speaker 1: if it if it's still happening there. Great question, Steven Tampas,

1674
01:24:00,200 --> 01:24:02,160
Speaker 1: like you got a little project DIY ahead of you.

1675
01:24:02,280 --> 01:24:04,240
Speaker 1: I love that kind of stuff. Eighty eight rich one

1676
01:24:04,280 --> 01:24:06,880
Speaker 1: O one eight eight eight seven four two four one

1677
01:24:06,960 --> 01:24:09,559
Speaker 1: zero one. Coming up, We've got an update on the

1678
01:24:09,640 --> 01:24:12,200
Speaker 1: healthcare data breach. I'll tell you about that right here.

1679
01:24:12,320 --> 01:24:15,240
Speaker 1: I'm rich on Tech. Welcome back to rich on Tech.

1680
01:24:15,360 --> 01:24:18,920
Speaker 1: Rich Demiro here hanging out with you, talking technology the

1681
01:24:18,960 --> 01:24:24,360
Speaker 1: website for the show richon Tech dot TV. Coming up

1682
01:24:24,360 --> 01:24:27,439
Speaker 1: this hour, we're going to talk to social media cyber

1683
01:24:27,560 --> 01:24:32,880
Speaker 1: security influencer Caitlin Sarian. She's known as the cyber Security Girl.

1684
01:24:33,760 --> 01:24:37,240
Speaker 1: She's going to join us to talk all things cybersecurity.

1685
01:24:38,200 --> 01:24:39,600
Speaker 1: Let's see, I think we have time to get to

1686
01:24:39,640 --> 01:24:43,080
Speaker 1: a call. Here, let's go to uh, let's see. Oh

1687
01:24:43,200 --> 01:24:47,280
Speaker 1: well never mind, let's uh, let's go to this.

1688
01:24:47,680 --> 01:24:47,800
Speaker 13: Uh.

1689
01:24:47,920 --> 01:24:50,439
Speaker 1: Let's see here. I told you about Nintendo. They've got

1690
01:24:50,479 --> 01:24:54,840
Speaker 1: a new a new app that streams video game music.

1691
01:24:54,960 --> 01:24:58,200
Speaker 1: So this is called Nintendo Music and is available for

1692
01:24:58,240 --> 01:25:02,120
Speaker 1: iPhone and Android and think spot. But just with song

1693
01:25:02,240 --> 01:25:05,960
Speaker 1: from the last forty years of Nintendo games, Mario, Zelda,

1694
01:25:07,120 --> 01:25:10,840
Speaker 1: Kirby's Adventure, Pickman. So let's see. I can bring it

1695
01:25:10,920 --> 01:25:13,160
Speaker 1: up on my phone. Here I downloaded it. You have

1696
01:25:13,240 --> 01:25:18,680
Speaker 1: to have a subscription to the Nintendo Switch online. But

1697
01:25:18,720 --> 01:25:21,200
Speaker 1: they've got all kinds of songs. They've got all kinds

1698
01:25:21,200 --> 01:25:24,840
Speaker 1: of playlists. You can download them for offline listening. You

1699
01:25:24,880 --> 01:25:26,960
Speaker 1: can loop them if you want to like study to them.

1700
01:25:27,520 --> 01:25:30,200
Speaker 1: So let's see. Okay, so here's the Super Mario series.

1701
01:25:30,280 --> 01:25:36,000
Speaker 1: So this is remember Doctor Mario. Remember that you can

1702
01:25:36,080 --> 01:25:37,720
Speaker 1: just listen to that. So if you just want to

1703
01:25:37,720 --> 01:25:40,439
Speaker 1: listen for hours on end, that's a four minute song. Okay,

1704
01:25:40,439 --> 01:25:43,200
Speaker 1: who would have thought? How about when you go underground

1705
01:25:43,200 --> 01:25:48,720
Speaker 1: in Super Mario Brothers? Remember this, I mean, come on.

1706
01:25:48,800 --> 01:25:52,640
Speaker 1: This is so iconic. I love this stuff. I was

1707
01:25:52,680 --> 01:25:55,240
Speaker 1: actually on my bike yesterday with my kid and I

1708
01:25:55,280 --> 01:25:57,360
Speaker 1: literally just put this on while we were driving the bike.

1709
01:25:58,840 --> 01:26:03,160
Speaker 1: Here we go, and it felt like we were in

1710
01:26:03,160 --> 01:26:05,280
Speaker 1: a video game, like we were just going down the

1711
01:26:05,600 --> 01:26:08,120
Speaker 1: bike path and we're just in a video game. So

1712
01:26:08,200 --> 01:26:11,720
Speaker 1: this is just the Mario stuff. Obviously, there's so much more.

1713
01:26:11,760 --> 01:26:15,320
Speaker 1: I mean, this is, you know, from Mario, the Mario

1714
01:26:15,439 --> 01:26:19,800
Speaker 1: Kart Dround, Rainbow Road. So this is all the stuff

1715
01:26:19,800 --> 01:26:21,439
Speaker 1: that you just took for granted, that you just kind

1716
01:26:21,479 --> 01:26:23,759
Speaker 1: of had in the background while you're playing your video games.

1717
01:26:23,800 --> 01:26:27,880
Speaker 1: But now it is literally on a It's it's literally

1718
01:26:27,920 --> 01:26:31,240
Speaker 1: on an app. So I love this. Let's see oh Bowser.

1719
01:26:31,240 --> 01:26:33,759
Speaker 1: Oh you can also do this. You can also select

1720
01:26:33,760 --> 01:26:36,960
Speaker 1: a character and see all the music that that character

1721
01:26:37,000 --> 01:26:40,439
Speaker 1: has been associated with. So again, if here's Bowser, remember this.

1722
01:26:43,600 --> 01:26:47,160
Speaker 1: That's when you're underground and those fire ball like things

1723
01:26:47,160 --> 01:26:50,439
Speaker 1: are swooping trying to kill you. This is just great.

1724
01:26:50,479 --> 01:26:53,800
Speaker 1: I love this. So Bowser's got a lot of songs.

1725
01:26:53,840 --> 01:26:59,160
Speaker 1: This is this is from Super Mario Brothers, Wonder a

1726
01:26:59,160 --> 01:27:02,120
Speaker 1: little bit of a newer So anyway, so that's available.

1727
01:27:02,600 --> 01:27:06,639
Speaker 1: It is available on the iPhone and Android, and it

1728
01:27:06,720 --> 01:27:10,639
Speaker 1: is it's free if you have that online as Nintendo

1729
01:27:10,720 --> 01:27:12,720
Speaker 1: Switch thing, so you got to pay twenty bucks for

1730
01:27:12,760 --> 01:27:15,360
Speaker 1: twelve months, but kind of fun. If you love Nintendo stuff,

1731
01:27:15,400 --> 01:27:18,879
Speaker 1: you got to try it out. Mint Mobile is launching

1732
01:27:18,960 --> 01:27:22,479
Speaker 1: a kid focused wireless plan fifteen bucks a month gives

1733
01:27:22,520 --> 01:27:25,439
Speaker 1: you unlimited talk and text plus five gigabytes of data.

1734
01:27:25,880 --> 01:27:29,160
Speaker 1: This runs on T mobiles network. Obviously Mint Mobile was

1735
01:27:29,200 --> 01:27:32,360
Speaker 1: purchased by T Mobile, and parents can see the amount

1736
01:27:32,360 --> 01:27:34,280
Speaker 1: of data they use. They can get all the account

1737
01:27:34,320 --> 01:27:37,040
Speaker 1: communications and alerts. I don't think that means you can

1738
01:27:37,040 --> 01:27:38,760
Speaker 1: see all their texts and stuff. I think it just

1739
01:27:38,840 --> 01:27:40,840
Speaker 1: means like if there's an issue with their account, you

1740
01:27:40,880 --> 01:27:44,720
Speaker 1: can see it. No contracts, and of course they have

1741
01:27:44,760 --> 01:27:48,040
Speaker 1: free roaming in Canada, free calling to Mexico and Canada,

1742
01:27:48,360 --> 01:27:51,800
Speaker 1: free mobile hotspot Wi Fi calling available now online coming

1743
01:27:51,880 --> 01:27:54,880
Speaker 1: to Target next month again fifteen bucks a month for

1744
01:27:54,960 --> 01:27:59,120
Speaker 1: a kid focused wireless plan. So get them a smartphone.

1745
01:27:59,240 --> 01:28:02,479
Speaker 1: You just want to act. The problem is everyone's activating

1746
01:28:02,520 --> 01:28:05,600
Speaker 1: their smartphones now through one of these big plans. You know,

1747
01:28:05,600 --> 01:28:07,679
Speaker 1: they got these family plans and they're buying the phone

1748
01:28:07,720 --> 01:28:10,240
Speaker 1: from the carrier. So It gets really tricky to use

1749
01:28:10,280 --> 01:28:12,600
Speaker 1: a plan like this because even though you'll save a

1750
01:28:12,600 --> 01:28:14,760
Speaker 1: lot of money, most people don't want to deal with

1751
01:28:14,800 --> 01:28:16,920
Speaker 1: the phone situation. They want to just pay the phone

1752
01:28:17,400 --> 01:28:19,960
Speaker 1: off over thirty six months, and so it's just easier

1753
01:28:19,960 --> 01:28:22,760
Speaker 1: to go through their primary carrier. But option. It's good

1754
01:28:22,800 --> 01:28:26,559
Speaker 1: to have options. And this United Healthcare. Remember this thing

1755
01:28:26,600 --> 01:28:29,120
Speaker 1: that happened back in February. This was a breach one

1756
01:28:29,200 --> 01:28:33,360
Speaker 1: hundred million people, affected third of the US population. This

1757
01:28:33,560 --> 01:28:36,240
Speaker 1: was a medical breach, had all kinds of information. This

1758
01:28:36,400 --> 01:28:40,040
Speaker 1: was through their Change Healthcare subsidiary. It was a ransomware

1759
01:28:40,080 --> 01:28:43,200
Speaker 1: attack one hundred million people. Now we've got the confirmation

1760
01:28:43,240 --> 01:28:46,280
Speaker 1: of what happened here. The breach happened in February. Notifications

1761
01:28:46,280 --> 01:28:51,000
Speaker 1: were sent out in June. Stolen information included health insurance data,

1762
01:28:51,040 --> 01:28:55,840
Speaker 1: medical records, test results, prescription information, billing and claims data,

1763
01:28:55,880 --> 01:29:01,799
Speaker 1: financial and banking details, social security numbers, drivers licenses, passport numbers,

1764
01:29:02,160 --> 01:29:05,960
Speaker 1: basically all the information that people shared with this Change Healthcare.

1765
01:29:06,240 --> 01:29:10,519
Speaker 1: They actually paid twenty two million dollars in this ransomware attack,

1766
01:29:10,960 --> 01:29:13,240
Speaker 1: twenty two million dollars to try to tell these guys, hey,

1767
01:29:13,240 --> 01:29:15,519
Speaker 1: please don't put this information out there and they did anyway,

1768
01:29:16,439 --> 01:29:20,400
Speaker 1: what did they do wrong? There was no multi factor authentication.

1769
01:29:21,040 --> 01:29:24,040
Speaker 1: They didn't have that two factor authentication enabled on their accounts.

1770
01:29:24,600 --> 01:29:26,760
Speaker 1: You need to do that, Big companies need to do it.

1771
01:29:27,680 --> 01:29:31,320
Speaker 1: Apparently there's also some previously compromised credentials that were used

1772
01:29:31,360 --> 01:29:34,640
Speaker 1: in this attack, and overall their security was just not

1773
01:29:34,880 --> 01:29:37,240
Speaker 1: very good. So this is the problem. We are sharing

1774
01:29:37,240 --> 01:29:40,360
Speaker 1: more information with these big companies than ever before. We

1775
01:29:40,479 --> 01:29:44,040
Speaker 1: share this information and they now have to protect this information,

1776
01:29:44,120 --> 01:29:46,559
Speaker 1: and as we've seen with all of these data breaches,

1777
01:29:46,880 --> 01:29:50,080
Speaker 1: it often does not happen. They are just as susceptible

1778
01:29:50,080 --> 01:29:53,360
Speaker 1: to ransomware and hack attacks as we are. So please

1779
01:29:53,920 --> 01:29:58,599
Speaker 1: strong passwords, multi factor authentication. Please do those two things.

1780
01:29:58,720 --> 01:30:01,679
Speaker 1: Use a password manager, use unique passwords, and don't share

1781
01:30:01,680 --> 01:30:04,760
Speaker 1: more information than you have to. Question every time a

1782
01:30:04,800 --> 01:30:07,000
Speaker 1: website asks you for information, if you don't need to

1783
01:30:07,000 --> 01:30:09,160
Speaker 1: put it in there, don't do it. Coming up next,

1784
01:30:09,360 --> 01:30:13,320
Speaker 1: we're gonna talk more cybersecurity with the cybersecurity Girl. Right here.

1785
01:30:13,320 --> 01:30:16,439
Speaker 1: I'm rich on Tech. Welcome back to rich on Tech.

1786
01:30:16,560 --> 01:30:20,920
Speaker 1: Rich DeMuro here hanging out with you talking technology at

1787
01:30:21,120 --> 01:30:24,680
Speaker 1: Triple eight. Rich one O one Oh, I'm gonna get

1788
01:30:24,680 --> 01:30:26,519
Speaker 1: I'm gonna get trouble from Kim for giving out the

1789
01:30:26,520 --> 01:30:29,880
Speaker 1: phone number. I think our time for calls has elapsed.

1790
01:30:30,800 --> 01:30:34,600
Speaker 1: Website Rich on tech dot Tv. Joining me now is

1791
01:30:34,720 --> 01:30:40,439
Speaker 1: social media cybersecurity influencer Kaitlin Sarian, known as cyber Security

1792
01:30:40,520 --> 01:30:43,400
Speaker 1: Girl Online. Thanks so much for joining me, Kaitlin.

1793
01:30:44,000 --> 01:30:46,000
Speaker 5: Yeah, thanks for having me Rich. Really excited to be here.

1794
01:30:46,240 --> 01:30:50,320
Speaker 1: So you are very popular on what you made your

1795
01:30:50,360 --> 01:30:51,639
Speaker 1: name on what TikTok or what.

1796
01:30:52,120 --> 01:30:54,800
Speaker 18: Originally TikTok, and then I slowly moved off and just

1797
01:30:54,840 --> 01:30:56,120
Speaker 18: really focused on Instagram.

1798
01:30:56,160 --> 01:31:00,120
Speaker 1: So ah, oh really interesting. Okay, why why the change?

1799
01:31:01,600 --> 01:31:03,280
Speaker 18: You know, it's a lot longer of a story than

1800
01:31:03,280 --> 01:31:07,000
Speaker 18: I think the segment we have. But I actually loved TikTok.

1801
01:31:07,040 --> 01:31:09,880
Speaker 18: I still love TikTok, but I just felt like when

1802
01:31:09,920 --> 01:31:12,479
Speaker 18: they got TikTok Shop, it wasn't really pushing out the

1803
01:31:12,479 --> 01:31:15,439
Speaker 18: way that I wanted to. And I think Instagram really

1804
01:31:15,439 --> 01:31:17,960
Speaker 18: like ramped up, and I really wanted to reach as

1805
01:31:18,000 --> 01:31:20,439
Speaker 18: many people as possible, and my videos just weren't doing

1806
01:31:20,439 --> 01:31:21,679
Speaker 18: as well on TikTok anymore.

1807
01:31:21,720 --> 01:31:22,840
Speaker 5: So I decided to move over.

1808
01:31:23,040 --> 01:31:25,320
Speaker 1: Yeah, I've heard that they're pushing that TikTok shop and

1809
01:31:25,640 --> 01:31:27,920
Speaker 1: Instagram is a great place because you reach a wide

1810
01:31:27,960 --> 01:31:30,559
Speaker 1: swath of people. I feel like TikTok is a little

1811
01:31:30,560 --> 01:31:34,439
Speaker 1: more directed towards either young users or you know, it's

1812
01:31:34,439 --> 01:31:36,639
Speaker 1: just I feel like Instagram is everyone. It's like everyone

1813
01:31:36,800 --> 01:31:41,280
Speaker 1: on Instagram. So first off, I mean, what video did

1814
01:31:41,280 --> 01:31:43,040
Speaker 1: you make first that popped Like what was the first

1815
01:31:43,080 --> 01:31:44,799
Speaker 1: kind of thing that you did that you really think

1816
01:31:46,240 --> 01:31:48,680
Speaker 1: helped people and kind of got you some recognition.

1817
01:31:49,560 --> 01:31:51,600
Speaker 18: Yeah, the first video was like three months into my

1818
01:31:51,640 --> 01:31:54,280
Speaker 18: TikTok journey, and it was actually about how you can

1819
01:31:54,320 --> 01:31:56,479
Speaker 18: see if your data has been breached in any of

1820
01:31:56,520 --> 01:31:59,880
Speaker 18: the previous beat breaches and it's have I been poned?

1821
01:32:01,360 --> 01:32:03,479
Speaker 18: And so people had never heard of this. This was

1822
01:32:03,520 --> 01:32:04,559
Speaker 18: like three years ago.

1823
01:32:04,800 --> 01:32:06,840
Speaker 5: And you can literally like type in your email and.

1824
01:32:06,760 --> 01:32:10,200
Speaker 18: Also tell you every data breach that your email popped

1825
01:32:10,280 --> 01:32:12,360
Speaker 18: up in on the dark web and tells you, you know,

1826
01:32:12,400 --> 01:32:15,160
Speaker 18: what other information was out there. So it's a really

1827
01:32:15,160 --> 01:32:17,519
Speaker 18: cool resource and it's free and it was created by

1828
01:32:17,600 --> 01:32:20,040
Speaker 18: an amazing man, so it's like it's very reliable, it's

1829
01:32:20,080 --> 01:32:23,240
Speaker 18: not just like some creepy resource. And that was the

1830
01:32:23,280 --> 01:32:25,880
Speaker 18: first video that absolutely just I think it hit like

1831
01:32:25,920 --> 01:32:27,880
Speaker 18: seven hundred thousand views in like a day, and it

1832
01:32:27,920 --> 01:32:29,320
Speaker 18: was just it was great.

1833
01:32:29,560 --> 01:32:32,599
Speaker 1: Yeah, people are concerned. We actually have. I've talked about

1834
01:32:32,640 --> 01:32:35,519
Speaker 1: the haven been pned on this show, and people are

1835
01:32:35,560 --> 01:32:38,280
Speaker 1: concerned about putting in their email address into the website.

1836
01:32:38,400 --> 01:32:39,640
Speaker 1: You're like, well, wait a second, are they going to

1837
01:32:39,720 --> 01:32:41,559
Speaker 1: hack me? And it is kind of a funny name

1838
01:32:41,640 --> 01:32:43,920
Speaker 1: unless you kind of understand what that's all about. But

1839
01:32:44,520 --> 01:32:46,960
Speaker 1: it is a very helpful resource and it's pretty wild

1840
01:32:47,000 --> 01:32:48,880
Speaker 1: what's out there. I mean, we were just talking about

1841
01:32:48,920 --> 01:32:51,439
Speaker 1: a data breach before the break, and I mean it's

1842
01:32:51,439 --> 01:32:53,439
Speaker 1: a question we get all the time, is like what

1843
01:32:53,479 --> 01:32:55,280
Speaker 1: do you do about all your information that's out there?

1844
01:32:55,280 --> 01:32:57,400
Speaker 1: I Mean, it's really tough to pull this stuff back

1845
01:32:57,880 --> 01:33:00,280
Speaker 1: once it's out, especially on the dark web. Is that

1846
01:33:00,360 --> 01:33:01,200
Speaker 1: your take as well?

1847
01:33:02,160 --> 01:33:03,759
Speaker 5: Yeah, I mean there's certain things.

1848
01:33:03,800 --> 01:33:06,760
Speaker 18: I mean, there's different reasons why people hack, right, So

1849
01:33:07,160 --> 01:33:09,360
Speaker 18: it really depends on what angle you're going at. But

1850
01:33:09,720 --> 01:33:13,240
Speaker 18: for me, like if I'm really concerned about when people

1851
01:33:13,240 --> 01:33:14,960
Speaker 18: are getting into my social media because I have a

1852
01:33:14,960 --> 01:33:17,759
Speaker 18: big target on my back considering I am a cybersqity influencer,

1853
01:33:17,760 --> 01:33:18,920
Speaker 18: and a lot of hackers want to do.

1854
01:33:18,960 --> 01:33:20,840
Speaker 5: It just to prove themselves.

1855
01:33:21,280 --> 01:33:22,920
Speaker 18: It's just a cool thing to be like, yeah, I

1856
01:33:22,960 --> 01:33:26,000
Speaker 18: hacked cybersecurity girl, So I'm mortified to that. So I

1857
01:33:26,040 --> 01:33:27,840
Speaker 18: make sure I do you know all of my kind

1858
01:33:27,840 --> 01:33:32,600
Speaker 18: of cybersecurity hygiene, which is good passwords, multi factor authentication,

1859
01:33:33,000 --> 01:33:35,120
Speaker 18: you know, well other stuff that will go through. But

1860
01:33:35,160 --> 01:33:37,839
Speaker 18: there's other things like you know, I don't want anyone

1861
01:33:37,880 --> 01:33:39,880
Speaker 18: to use my data against me, and like you know,

1862
01:33:40,040 --> 01:33:43,240
Speaker 18: start creating accounts because at this point, I think it's

1863
01:33:43,240 --> 01:33:46,479
Speaker 18: pretty safe to say that everyone's data is breached and

1864
01:33:46,560 --> 01:33:49,400
Speaker 18: most of our social media social security numbers are also breached.

1865
01:33:49,439 --> 01:33:51,840
Speaker 18: So the best advice I have for people that are

1866
01:33:51,840 --> 01:33:55,400
Speaker 18: actually worried about that is to lock your credit because

1867
01:33:55,400 --> 01:33:56,720
Speaker 18: a lot of people are worried that people are going

1868
01:33:56,760 --> 01:33:59,280
Speaker 18: to steal their identity, which is a totally normal thing

1869
01:33:59,320 --> 01:34:02,240
Speaker 18: and can happen to many of us because our information

1870
01:34:02,320 --> 01:34:03,760
Speaker 18: is out there on the dark web, and I know

1871
01:34:03,800 --> 01:34:05,240
Speaker 18: a lot of people like, oh that, why would that

1872
01:34:05,240 --> 01:34:07,840
Speaker 18: happen to me? It doesn't matter. You're a dollar signed

1873
01:34:07,840 --> 01:34:10,439
Speaker 18: to everyone. So even if you're you think that you're

1874
01:34:10,439 --> 01:34:13,000
Speaker 18: a nobody, you're not a nobody. You're still worth something

1875
01:34:13,120 --> 01:34:15,760
Speaker 18: to a hacker. So if you're really concerned with you know,

1876
01:34:15,800 --> 01:34:18,480
Speaker 18: identity staft. I would lock your credit scores.

1877
01:34:18,120 --> 01:34:21,639
Speaker 1: Down so crazy, so so credit reports, lock those down,

1878
01:34:21,720 --> 01:34:24,519
Speaker 1: freeze those, which which I did after the latest Uh.

1879
01:34:24,880 --> 01:34:26,280
Speaker 1: I think it was the if it was either the

1880
01:34:26,320 --> 01:34:28,400
Speaker 1: AT and T whatever one had, like the social it

1881
01:34:28,439 --> 01:34:31,280
Speaker 1: was like the really big oh the national public data

1882
01:34:31,320 --> 01:34:31,760
Speaker 1: that was it.

1883
01:34:31,760 --> 01:34:34,280
Speaker 18: It was like, oh my back on check service. I

1884
01:34:34,600 --> 01:34:36,200
Speaker 18: did it too. I locked down all of them.

1885
01:34:36,240 --> 01:34:38,559
Speaker 5: I'm like, this is I can't even deal with this anymore.

1886
01:34:38,680 --> 01:34:40,920
Speaker 18: I'm not I'm not applying at credit cards or home

1887
01:34:41,000 --> 01:34:41,920
Speaker 18: loan anytime soon.

1888
01:34:42,120 --> 01:34:43,120
Speaker 5: I can keep them locked.

1889
01:34:43,200 --> 01:34:45,800
Speaker 1: Yeah, exactly, that's the main thing. So what do you think? Okay,

1890
01:34:45,800 --> 01:34:48,960
Speaker 1: so social media, I get so many questions. People have

1891
01:34:49,040 --> 01:34:52,599
Speaker 1: their Facebook account hacked, They've got their Instagram hacked. I mean,

1892
01:34:52,720 --> 01:34:54,880
Speaker 1: what's the best way to protect those accounts?

1893
01:34:55,439 --> 01:34:58,240
Speaker 18: Yeah, I mean so I feel like I have to

1894
01:34:58,320 --> 01:35:00,800
Speaker 18: hit my head on the like the chalkboard every time

1895
01:35:00,800 --> 01:35:02,400
Speaker 18: because I'm just like, this is so old school.

1896
01:35:02,439 --> 01:35:02,760
Speaker 15: In the state.

1897
01:35:02,840 --> 01:35:05,559
Speaker 18: It's the same for everything, right, So strong passwords like

1898
01:35:05,560 --> 01:35:07,280
Speaker 18: I say this over and over again, and people really

1899
01:35:07,360 --> 01:35:10,439
Speaker 18: underestimate that. But what people don't realize is that if

1900
01:35:10,479 --> 01:35:12,960
Speaker 18: they reuse the password and it's leaked on the dark web,

1901
01:35:13,240 --> 01:35:15,879
Speaker 18: even if they change. Like I say, there's a base password,

1902
01:35:15,920 --> 01:35:17,960
Speaker 18: and like a lot of people use like a base password,

1903
01:35:18,000 --> 01:35:22,240
Speaker 18: Like say, for example, I've always used the word macaroni

1904
01:35:22,320 --> 01:35:25,920
Speaker 18: in my in my password, right, then I add macaroni one,

1905
01:35:26,040 --> 01:35:29,280
Speaker 18: macaroni one two, three, macaroni one to three exclamation point.

1906
01:35:29,520 --> 01:35:32,680
Speaker 18: The thing is, when hackers get your base password, they

1907
01:35:32,720 --> 01:35:35,360
Speaker 18: have an algorithm that can run about ten thousand different

1908
01:35:35,400 --> 01:35:39,320
Speaker 18: types of passwords, different variations of that one password in minutes,

1909
01:35:39,640 --> 01:35:41,479
Speaker 18: and they can easily get into your account. So it's

1910
01:35:41,560 --> 01:35:44,639
Speaker 18: not just you know, changing it, and it's making them unique,

1911
01:35:44,760 --> 01:35:48,519
Speaker 18: especially for the accounts that are important. Like it's really hard,

1912
01:35:48,920 --> 01:35:50,559
Speaker 18: Like I know, general users going to be like I

1913
01:35:50,560 --> 01:35:52,960
Speaker 18: can't remember these passwords, Like there's no way I can

1914
01:35:52,960 --> 01:35:55,200
Speaker 18: remember them all. So first of all, I would identify

1915
01:35:55,240 --> 01:35:57,640
Speaker 18: which ones, which accounts are the most important to you

1916
01:35:57,680 --> 01:36:00,280
Speaker 18: and definitely make unique ones for that. Then you don't

1917
01:36:00,360 --> 01:36:02,439
Speaker 18: like to say passwords. We like to say pass phrases

1918
01:36:02,479 --> 01:36:04,800
Speaker 18: because you want to make like a fun sentence, and

1919
01:36:04,840 --> 01:36:07,200
Speaker 18: a lot of people that I know actually make you know,

1920
01:36:07,400 --> 01:36:11,200
Speaker 18: some type of type of sentence in their head. So say,

1921
01:36:11,280 --> 01:36:14,320
Speaker 18: for example, they say I love, and then they put

1922
01:36:14,320 --> 01:36:17,400
Speaker 18: the name of the website they're using, and then have

1923
01:36:17,439 --> 01:36:19,800
Speaker 18: a funny word and then have their favorite number. I

1924
01:36:19,800 --> 01:36:22,400
Speaker 18: mean it's different for everyone, but you're changing a certain

1925
01:36:22,479 --> 01:36:25,920
Speaker 18: part of that password that's completely unique for the app

1926
01:36:25,960 --> 01:36:28,519
Speaker 18: that you're doing. The other thing that's easiest for me

1927
01:36:28,560 --> 01:36:32,040
Speaker 18: as a cybersecurity person is a password manager, which automatically

1928
01:36:32,120 --> 01:36:34,680
Speaker 18: generates these unique passwords and stores them and it signs them,

1929
01:36:34,720 --> 01:36:36,720
Speaker 18: so it's really easy to find. But I know a

1930
01:36:36,720 --> 01:36:39,120
Speaker 18: lot of people don't do that, so passwords are super important.

1931
01:36:39,240 --> 01:36:41,639
Speaker 18: And then the other thing is multi factor authentication, which

1932
01:36:41,680 --> 01:36:44,479
Speaker 18: means you're not just signing in with your username and password,

1933
01:36:44,680 --> 01:36:47,400
Speaker 18: you're also signing in a third us. Well, technically it's

1934
01:36:47,400 --> 01:36:50,200
Speaker 18: a second way. A second way with like a unique

1935
01:36:50,560 --> 01:36:53,719
Speaker 18: code that's either sent to your phone, sent to your email,

1936
01:36:54,000 --> 01:36:57,240
Speaker 18: or an authenticator app. And I will preface this, you

1937
01:36:57,280 --> 01:36:59,760
Speaker 18: want to make it to your authenticator app because there's

1938
01:36:59,760 --> 01:37:01,960
Speaker 18: a lot of sim swapping. And then also if you're

1939
01:37:02,000 --> 01:37:03,920
Speaker 18: reusing the same password for your email and the code

1940
01:37:03,960 --> 01:37:05,799
Speaker 18: get sent your email, they already are in your email.

1941
01:37:06,200 --> 01:37:10,120
Speaker 18: So I would prefer to do authenticator app. But even

1942
01:37:10,160 --> 01:37:12,800
Speaker 18: with just those two tips, it sounds so basic, and

1943
01:37:12,960 --> 01:37:15,800
Speaker 18: I know you, I know probably everyone's heard them. Even

1944
01:37:15,840 --> 01:37:19,040
Speaker 18: with those two tips, strong unique passwords and multi factor authentation,

1945
01:37:19,439 --> 01:37:22,040
Speaker 18: those prevent almost ninety per I would say even more

1946
01:37:22,040 --> 01:37:25,639
Speaker 18: than ninety percent of you know, Facebook social media hacks.

1947
01:37:25,840 --> 01:37:27,720
Speaker 1: Yeah, because a lot of it's phishing too, where they're

1948
01:37:27,760 --> 01:37:31,960
Speaker 1: sending you a text and you, like for Facebook, let's

1949
01:37:32,000 --> 01:37:33,840
Speaker 1: say they send you like a you get a notification

1950
01:37:33,880 --> 01:37:36,400
Speaker 1: that says, oh, you have copyright infringement on your page.

1951
01:37:36,400 --> 01:37:38,240
Speaker 1: You're like, wait what and it's like log in here

1952
01:37:38,240 --> 01:37:40,360
Speaker 1: and you do it so fast, and if you don't

1953
01:37:40,360 --> 01:37:42,280
Speaker 1: have that two factor on, you've just handed over your

1954
01:37:42,360 --> 01:37:45,280
Speaker 1: your password to the bad folks. And you know, if

1955
01:37:45,280 --> 01:37:46,760
Speaker 1: you have two factor, you're going to get a code

1956
01:37:46,800 --> 01:37:49,080
Speaker 1: texted and you're gonna be like, wait, what what? What?

1957
01:37:49,080 --> 01:37:51,920
Speaker 1: What I just do? Is there any password manager that

1958
01:37:51,960 --> 01:37:53,880
Speaker 1: you like or any two factor app that you like

1959
01:37:53,960 --> 01:37:54,839
Speaker 1: that you recommend?

1960
01:37:55,800 --> 01:37:56,080
Speaker 14: Yeah?

1961
01:37:56,120 --> 01:37:58,679
Speaker 18: So, I mean I the only one I wouldn't recommend

1962
01:37:58,720 --> 01:38:01,320
Speaker 18: for password manager is the last because they've actually been

1963
01:38:01,400 --> 01:38:03,679
Speaker 18: breached a lot of times, I think at least two,

1964
01:38:04,080 --> 01:38:06,080
Speaker 18: which means that your passwords that are stored on there

1965
01:38:06,120 --> 01:38:08,960
Speaker 18: have also most likely been breached so I use one

1966
01:38:09,000 --> 01:38:12,120
Speaker 18: password and I actually use because I'm very paranoid, I

1967
01:38:12,200 --> 01:38:15,960
Speaker 18: use multiple, but I rarely recommend any of them except

1968
01:38:15,960 --> 01:38:21,320
Speaker 18: for last past Keeper. Security is also great. VPN services,

1969
01:38:21,400 --> 01:38:25,400
Speaker 18: there is a lot. I love Nord VPN. I know

1970
01:38:25,400 --> 01:38:27,639
Speaker 18: a lot of people use EXPRESSDPN, but I'm not sure

1971
01:38:28,120 --> 01:38:29,880
Speaker 18: the founder of that is a little sketchy to me.

1972
01:38:30,000 --> 01:38:32,800
Speaker 18: So I used to recommend ExpressVPN. Now I'm moved over

1973
01:38:32,840 --> 01:38:35,639
Speaker 18: to Nord and I actually have three VPN services too

1974
01:38:35,720 --> 01:38:39,360
Speaker 18: because I'm paranoid. I'm a cybersecurity expert, but one VPN

1975
01:38:39,479 --> 01:38:42,200
Speaker 18: is enough. So any VPN I would probably recommend.

1976
01:38:42,960 --> 01:38:44,479
Speaker 5: Yeah, any of them, They're all great.

1977
01:38:44,680 --> 01:38:47,360
Speaker 1: Any other issue, We've got about a minute here, What

1978
01:38:47,439 --> 01:38:49,759
Speaker 1: any other issue that you think people should know about.

1979
01:38:49,760 --> 01:38:52,639
Speaker 1: Any other tips that you want to offer or things

1980
01:38:52,640 --> 01:38:55,200
Speaker 1: that you see that you think you know should be addressed.

1981
01:38:55,920 --> 01:38:58,439
Speaker 5: Yeah, so there's a few. One is we need to

1982
01:38:58,479 --> 01:39:01,400
Speaker 5: stop thinking that we have everyone should see everything about

1983
01:39:01,400 --> 01:39:02,040
Speaker 5: our lives.

1984
01:39:02,320 --> 01:39:04,240
Speaker 18: Like the number one ship I have is to just

1985
01:39:04,280 --> 01:39:06,040
Speaker 18: start making your profiles private.

1986
01:39:06,120 --> 01:39:07,759
Speaker 5: Lock it down. Like with AI.

1987
01:39:07,960 --> 01:39:10,840
Speaker 18: Right now, they can scan pictures that you post, even

1988
01:39:10,880 --> 01:39:12,640
Speaker 18: with nothing in them. They can pretty much tell you

1989
01:39:12,680 --> 01:39:14,960
Speaker 18: that your exact location that has posted, so even for

1990
01:39:15,040 --> 01:39:18,160
Speaker 18: family safety, your safety, like just if you don't need

1991
01:39:18,200 --> 01:39:20,559
Speaker 18: to be public, like if you have friends already that

1992
01:39:20,600 --> 01:39:22,360
Speaker 18: are like following you, you don't need to be public.

1993
01:39:22,400 --> 01:39:24,439
Speaker 18: Like why does the public need to know everything that

1994
01:39:24,479 --> 01:39:26,320
Speaker 18: you do unless you're trying to be an influencer. So

1995
01:39:26,760 --> 01:39:29,680
Speaker 18: I would fully recommend to make every all of your

1996
01:39:29,680 --> 01:39:32,800
Speaker 18: profiles private and then also just give out the least

1997
01:39:32,800 --> 01:39:35,400
Speaker 18: amount of data that you can't, like, try not to

1998
01:39:36,040 --> 01:39:39,840
Speaker 18: post everything, and like sign up for every account, try

1999
01:39:39,880 --> 01:39:42,439
Speaker 18: to check out as a guest the least, Like the

2000
01:39:42,520 --> 01:39:44,519
Speaker 18: less information people have on you, the less it's going

2001
01:39:44,560 --> 01:39:46,559
Speaker 18: to be on the data brokers, which is like everywhere

2002
01:39:46,560 --> 01:39:48,080
Speaker 18: in the US people keep saying, oh I keep the

2003
01:39:48,120 --> 01:39:50,640
Speaker 18: leading them from data brokers, but it keeps popping back up.

2004
01:39:50,640 --> 01:39:51,280
Speaker 5: I'm like, well, how.

2005
01:39:51,160 --> 01:39:53,160
Speaker 18: Many more accounts have you be created in the last month?

2006
01:39:53,439 --> 01:39:56,080
Speaker 18: You probably don't even realize, So just really try to

2007
01:39:56,160 --> 01:39:58,560
Speaker 18: limit we like to call it it's your digital footprint.

2008
01:39:58,760 --> 01:40:01,320
Speaker 18: Check out as a guest, try to be private, and

2009
01:40:01,360 --> 01:40:04,920
Speaker 18: then those there's four kind of tips for everyone, so

2010
01:40:05,080 --> 01:40:07,840
Speaker 18: strong passwords and multi factor on the authentication, which we've

2011
01:40:07,840 --> 01:40:08,639
Speaker 18: already talked about.

2012
01:40:08,880 --> 01:40:11,799
Speaker 5: Update your software. It's very very important.

2013
01:40:11,800 --> 01:40:14,120
Speaker 18: People think that updating, you know, a phone, means that

2014
01:40:14,160 --> 01:40:16,400
Speaker 18: it's going to go slower, and that couldn't be further

2015
01:40:16,439 --> 01:40:17,080
Speaker 18: from the truth.

2016
01:40:17,439 --> 01:40:20,280
Speaker 5: Software updates patch vulnerabilities, which means that they.

2017
01:40:20,160 --> 01:40:24,160
Speaker 18: Patch basically open spots that hackers can get into in

2018
01:40:24,200 --> 01:40:27,080
Speaker 18: that app or software. So update your software and just

2019
01:40:27,240 --> 01:40:30,200
Speaker 18: really avoid clicking on any links or be really really

2020
01:40:30,240 --> 01:40:33,000
Speaker 18: cautious if any link is getting sent to you or

2021
01:40:33,080 --> 01:40:36,439
Speaker 18: any weird message that gets sent to you, because we

2022
01:40:36,479 --> 01:40:38,679
Speaker 18: live in a crazy world right now where everyone's trying

2023
01:40:38,720 --> 01:40:42,679
Speaker 18: to get in, hack in, and get have whatever whatever

2024
01:40:42,720 --> 01:40:44,680
Speaker 18: reason it is they're trying to get in, So just

2025
01:40:44,760 --> 01:40:47,000
Speaker 18: be very suspicious, go with your gut.

2026
01:40:47,160 --> 01:40:49,240
Speaker 5: So those are the kind of high level tips.

2027
01:40:49,000 --> 01:40:50,680
Speaker 1: That I have, and the main reason they're trying to

2028
01:40:50,680 --> 01:40:52,400
Speaker 1: get in. It all comes back to money. We know

2029
01:40:52,439 --> 01:40:54,439
Speaker 1: that they're trying to steal our identity, trying to steal

2030
01:40:54,479 --> 01:40:57,280
Speaker 1: our money. And believe me, I'm sure you hear it

2031
01:40:57,360 --> 01:41:00,120
Speaker 1: as much as I do. This stuff actually happens on

2032
01:41:00,160 --> 01:41:02,920
Speaker 1: a daily basis. Yes, people fall for this stuff. Yes

2033
01:41:02,960 --> 01:41:05,559
Speaker 1: people are getting money taken from them and it's really

2034
01:41:05,560 --> 01:41:09,280
Speaker 1: tough to get it back. Caitlin Sarian cyber security Girl

2035
01:41:09,400 --> 01:41:12,200
Speaker 1: on Instagram. Thanks so much for joining me today.

2036
01:41:12,680 --> 01:41:14,200
Speaker 5: Thanks very much, Rich, I appreciate it.

2037
01:41:14,320 --> 01:41:18,639
Speaker 1: Really good tips. Follow her on Instagram cyber security Girl.

2038
01:41:19,000 --> 01:41:21,080
Speaker 1: Coming up, we're going to open up the feedbag and

2039
01:41:21,160 --> 01:41:24,000
Speaker 1: we'll hear what you had to say this week in tech.

2040
01:41:26,960 --> 01:41:29,839
Speaker 1: Welcome back to Rich on Tech. Rich DeMuro here talking

2041
01:41:29,960 --> 01:41:32,280
Speaker 1: technology with you. Let me go through a couple of

2042
01:41:32,400 --> 01:41:37,320
Speaker 1: lightning round stories before we get to the feedbag. First up,

2043
01:41:37,400 --> 01:41:41,680
Speaker 1: Google is launching a certified refurbished Pixel phone program, so

2044
01:41:41,720 --> 01:41:44,400
Speaker 1: you can buy a refurbished Pixel for up to forty

2045
01:41:44,479 --> 01:41:48,000
Speaker 1: percent off. This is the Pixel six and Pixel seven series.

2046
01:41:48,800 --> 01:41:50,680
Speaker 1: You can get these things for starting at to think

2047
01:41:50,720 --> 01:41:54,080
Speaker 1: two hundred and fifty dollars. They inspect them, the battery,

2048
01:41:54,120 --> 01:41:56,679
Speaker 1: the housing, the screens, they repair them with Google parts,

2049
01:41:56,760 --> 01:41:59,920
Speaker 1: They install the latest software, even get a new box

2050
01:42:00,080 --> 01:42:02,559
Speaker 1: and a compatible charger included. So if you want a

2051
01:42:02,640 --> 01:42:09,320
Speaker 1: cheap phone, refurbished Pixel, it's a great, great device, even refurbished. Samsung, meanwhile,

2052
01:42:09,400 --> 01:42:12,120
Speaker 1: is expanding its device repair network. This is one of

2053
01:42:12,120 --> 01:42:16,000
Speaker 1: the big downsides of Samsung versus Apple. Apple has all

2054
01:42:16,040 --> 01:42:18,920
Speaker 1: the Apple stores with Samsung repairs. Sometimes they could be

2055
01:42:18,920 --> 01:42:21,200
Speaker 1: a little trickier, but this is the website to know.

2056
01:42:22,000 --> 01:42:26,759
Speaker 1: Sell phone Repair dot com. Sell phone Repair dot com.

2057
01:42:26,880 --> 01:42:31,320
Speaker 1: These are the official locations from the Total Assurance Repair Network.

2058
01:42:31,600 --> 01:42:34,040
Speaker 1: Now they have nine hundred locations where they can do

2059
01:42:34,400 --> 01:42:39,000
Speaker 1: out of warranty repairs, screen repairs, battery replacements, and device accessories.

2060
01:42:39,680 --> 01:42:41,800
Speaker 1: Most repairs are done in under an hour and they

2061
01:42:41,880 --> 01:42:46,439
Speaker 1: use genuine Samsung parts. So again, sell phone Repair dot com.

2062
01:42:46,439 --> 01:42:48,560
Speaker 1: Bookmark that if you have a Samsung device if you

2063
01:42:48,640 --> 01:42:51,400
Speaker 1: ever need help with it. And I thought this was interesting.

2064
01:42:51,439 --> 01:42:56,320
Speaker 1: An ex Disney employee faces prison for hacking their menu system.

2065
01:42:57,000 --> 01:43:01,680
Speaker 1: So this employee allegedly used their credentials to access Once

2066
01:43:01,680 --> 01:43:05,360
Speaker 1: they got fired, they logged into Disney Systems and changed

2067
01:43:05,360 --> 01:43:08,200
Speaker 1: their menu system. They changed all the fonts to the

2068
01:43:08,240 --> 01:43:11,320
Speaker 1: wing ding symbols, you know, those funny symbols you can't

2069
01:43:11,320 --> 01:43:14,280
Speaker 1: do anything with. But this is a scarier part. They

2070
01:43:14,320 --> 01:43:18,080
Speaker 1: deleted all of the allergen information for menus. So that's

2071
01:43:18,200 --> 01:43:21,280
Speaker 1: kind of nefarious right there. I get the silliness of

2072
01:43:21,360 --> 01:43:24,919
Speaker 1: changing to the wing dings, but deleting the allergen information

2073
01:43:25,200 --> 01:43:28,360
Speaker 1: is not cool. So the menu system went offline for

2074
01:43:28,400 --> 01:43:31,080
Speaker 1: several weeks. Of course, they had to go to their backup,

2075
01:43:31,120 --> 01:43:35,320
Speaker 1: which I guess Disney had. Thankfully, this person now faces

2076
01:43:35,400 --> 01:43:38,080
Speaker 1: up to fifteen years in jail. And by the way,

2077
01:43:38,560 --> 01:43:41,639
Speaker 1: this is the main takeaway. If your a company revoke

2078
01:43:41,880 --> 01:43:46,639
Speaker 1: your employees access credentials immediately, do not let them linger

2079
01:43:46,720 --> 01:43:50,760
Speaker 1: on that network. They must be gone from that system immediately.

2080
01:43:51,200 --> 01:43:54,320
Speaker 1: And also have a backup system. Have a backup, because

2081
01:43:54,360 --> 01:43:56,800
Speaker 1: if someone messes with your system, you got to get

2082
01:43:56,800 --> 01:43:58,479
Speaker 1: to that backup. All right, let's get to the feedback.

2083
01:43:58,520 --> 01:44:02,599
Speaker 1: Let's open this up. Melissa wrote in from Covina. I

2084
01:44:02,680 --> 01:44:04,920
Speaker 1: love the Top ten. I found many of my favorite

2085
01:44:04,920 --> 01:44:07,400
Speaker 1: movies and series from there. It's a time saver on

2086
01:44:07,479 --> 01:44:10,080
Speaker 1: Hulu as well. I don't always agree with most of it,

2087
01:44:10,200 --> 01:44:12,160
Speaker 1: but it is what it is. I don't have Netflix

2088
01:44:12,240 --> 01:44:16,759
Speaker 1: right now, so their account sharing crackdown worked on me, sadly. Okay,

2089
01:44:17,080 --> 01:44:18,920
Speaker 1: you know you can pay for your own account, Melissa,

2090
01:44:19,160 --> 01:44:22,240
Speaker 1: thanks for the email. David from Saint Louis listen to

2091
01:44:22,280 --> 01:44:24,280
Speaker 1: the podcast, he says, Hey, Rich, I was listening to

2092
01:44:24,320 --> 01:44:26,719
Speaker 1: the show. I want to share my experience with to Doist.

2093
01:44:27,200 --> 01:44:29,320
Speaker 1: I recently discovered it and fell in love with how

2094
01:44:29,400 --> 01:44:32,519
Speaker 1: quickly I can capture tasks. I can forward emails to

2095
01:44:32,560 --> 01:44:35,760
Speaker 1: create tasks within specific projects. I can use browser ad

2096
01:44:35,760 --> 01:44:39,400
Speaker 1: ins to save weblinks for later. It integrates with Google Calendar,

2097
01:44:39,520 --> 01:44:42,360
Speaker 1: lets you assign tasks to projects at du dates, reminders,

2098
01:44:42,360 --> 01:44:46,519
Speaker 1: and priorities. It even has AI to create subtasks. For example,

2099
01:44:46,560 --> 01:44:48,880
Speaker 1: it can generate a packing list for a trip. I'm

2100
01:44:48,880 --> 01:44:51,160
Speaker 1: probably not doing it justice, but thought I would share.

2101
01:44:51,560 --> 01:44:53,759
Speaker 1: Thank you, David. I have tried to doist in the past.

2102
01:44:53,800 --> 01:44:56,840
Speaker 1: I actually do like it. It just maybe didn't have

2103
01:44:56,880 --> 01:44:58,680
Speaker 1: one feature that I liked, or I think you had

2104
01:44:58,680 --> 01:45:01,679
Speaker 1: to pay for something that I wanted. So good suggestion there,

2105
01:45:02,600 --> 01:45:05,360
Speaker 1: Dan writes in Love the show listen every week. This

2106
01:45:05,400 --> 01:45:07,839
Speaker 1: week or last week, you mentioned a listener who sawed

2107
01:45:07,880 --> 01:45:10,920
Speaker 1: off his phone charger connector. I agree that does not

2108
01:45:11,040 --> 01:45:13,400
Speaker 1: sound safe and I would never do that. Not safe

2109
01:45:13,400 --> 01:45:15,759
Speaker 1: for the phone, and I'd be afraid of an electrical short.

2110
01:45:16,120 --> 01:45:17,720
Speaker 1: I did want to mention that they should check his

2111
01:45:17,800 --> 01:45:20,160
Speaker 1: phone port and try to clean it. I once noticed

2112
01:45:20,160 --> 01:45:23,200
Speaker 1: trouble charging and realized the USBC didn't have that happy

2113
01:45:23,200 --> 01:45:26,760
Speaker 1: click when fully inserted. I used a plastic toothpick, one

2114
01:45:26,800 --> 01:45:29,280
Speaker 1: of those disposable flossers. You would not believe how much

2115
01:45:29,320 --> 01:45:31,800
Speaker 1: pocket lint came out of the phone port. Once I

2116
01:45:31,840 --> 01:45:34,880
Speaker 1: did that, the USBC went in smoothly. They sell cleaning

2117
01:45:34,960 --> 01:45:38,639
Speaker 1: kits on Amazon. Hopefully you can pass this long. Yes,

2118
01:45:38,720 --> 01:45:41,480
Speaker 1: I thought I mentioned that with the sowd off USBC,

2119
01:45:41,600 --> 01:45:43,960
Speaker 1: which you should never do. But yes, the cleaning the

2120
01:45:44,360 --> 01:45:47,479
Speaker 1: USBC ports do get clogged with lint, so went in doubt.

2121
01:45:47,479 --> 01:45:49,920
Speaker 1: When there's an issue with the connection, phone's not charging,

2122
01:45:50,320 --> 01:45:54,400
Speaker 1: check for lint in there. Just be gentle in that hole.

2123
01:45:56,360 --> 01:46:01,080
Speaker 1: Michael from Santa Fe listens on KTRC. He says, sorry, Rich,

2124
01:46:01,120 --> 01:46:04,400
Speaker 1: but facts is still essential in many industries. Healthcare relies

2125
01:46:04,439 --> 01:46:07,679
Speaker 1: heavily on FACTS because it's HIPPOC compliant. How's a facts

2126
01:46:07,720 --> 01:46:12,479
Speaker 1: hippoc compliant and provides proof of transmission unlike email. I

2127
01:46:12,600 --> 01:46:15,440
Speaker 1: use it for insurance documents, doctors use it for prescriptions

2128
01:46:15,439 --> 01:46:18,639
Speaker 1: and lab works. Some restaurants even take FACTS orders. It's

2129
01:46:18,680 --> 01:46:21,519
Speaker 1: more secure and more reliable than most people think. Thank you.

2130
01:46:21,560 --> 01:46:25,840
Speaker 1: Michael Gary writes in oh another facts machine, Hey, Rich.

2131
01:46:25,920 --> 01:46:28,120
Speaker 1: One place where fax machines still seem to be very

2132
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Speaker 1: prevalent is in doctor's offices and other medical facilities. I

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01:46:31,400 --> 01:46:34,400
Speaker 1: see them still being used in those locations. I'm sorry,

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01:46:34,439 --> 01:46:37,880
Speaker 1: but medical offices are so behind the times ninety nine

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01:46:37,880 --> 01:46:39,920
Speaker 1: percent of the time. In fact, I just signed up

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01:46:39,920 --> 01:46:42,519
Speaker 1: with that Amazon one Medical to see how that all is,

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01:46:42,560 --> 01:46:45,000
Speaker 1: because it's like all done through the app. So I

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01:46:45,120 --> 01:46:47,439
Speaker 1: love doctors. I think they're amazing. Thank you for doing

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01:46:47,439 --> 01:46:50,000
Speaker 1: your incredible work. But all I want to do is

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01:46:50,080 --> 01:46:54,000
Speaker 1: make my appointment online, see my results online, do everything online.

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Speaker 1: I don't want to have to talk to anyone. I

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01:46:55,479 --> 01:46:58,760
Speaker 1: just want to go in and that's it. I guess

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01:46:58,760 --> 01:47:03,040
Speaker 1: that's too much to ask. Lily from Orange, just a

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01:47:03,040 --> 01:47:07,040
Speaker 1: great big thank you for translating tech lexicon to ordinary English.

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01:47:07,040 --> 01:47:09,759
Speaker 1: I'm a senior citizen, middle to low tech enabled person

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01:47:10,080 --> 01:47:12,759
Speaker 1: and I really appreciate how you distill the mumbo jumbo

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01:47:12,840 --> 01:47:15,200
Speaker 1: and tell us how too. I also like the scammer

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01:47:15,200 --> 01:47:19,160
Speaker 1: alerts your ardent follower, Lily from Orange, Thank you, Lily.

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01:47:20,600 --> 01:47:22,320
Speaker 1: Jeff writes in here, Rich, I was listening to your

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01:47:22,560 --> 01:47:25,559
Speaker 1: October show about visiting Microcenter. I love going there and

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01:47:25,640 --> 01:47:28,600
Speaker 1: Best Buy, but they're now basically used as Amazon's showrooms,

2152
01:47:28,640 --> 01:47:31,559
Speaker 1: which is unfortunate. I also used to love going a

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01:47:31,600 --> 01:47:34,439
Speaker 1: forty seventh Street Photo and Circuit City, the one I

2154
01:47:34,479 --> 01:47:37,519
Speaker 1: miss most is crazy, Eddie. I'm listening to an audio

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01:47:37,560 --> 01:47:40,000
Speaker 1: book called Retail Gangster about the rise and fall of

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01:47:40,040 --> 01:47:42,720
Speaker 1: the owner. Highly recommend it. Your show inspired me to

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01:47:42,720 --> 01:47:44,640
Speaker 1: go back to micro Center this week. And when I

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01:47:44,720 --> 01:47:47,040
Speaker 1: visit my parents in Florida, I like to visit a

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01:47:47,120 --> 01:47:50,960
Speaker 1: store named Brand Smart Great Deals. Ah, Jeff, I will

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01:47:51,120 --> 01:47:55,400
Speaker 1: listen to that book. John from San Diego, good afternoon.

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01:47:55,439 --> 01:47:57,479
Speaker 1: These are the bomb. I have small ear canals. None

2162
01:47:57,520 --> 01:47:59,240
Speaker 1: of the earbuds ever stay in, so I use them

2163
01:47:59,240 --> 01:48:03,320
Speaker 1: for biking. Next, I have Bo's headphones for airplane trips.

2164
01:48:03,360 --> 01:48:06,840
Speaker 1: One hundred dollars at Costsco. Thanks a bunch. They are

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01:48:06,840 --> 01:48:10,640
Speaker 1: these shocks open run se and yes they're bone conduction headphones.

2166
01:48:10,960 --> 01:48:13,160
Speaker 1: I've been using them and testing them for my runs

2167
01:48:13,240 --> 01:48:15,720
Speaker 1: and they are excellent if you don't want something in

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01:48:15,760 --> 01:48:18,639
Speaker 1: your ear. Finally, Gordon says your show is my go

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01:48:18,720 --> 01:48:22,280
Speaker 1: to commute Saturday show. Thank you, Gordon, thanks for listening.

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01:48:22,320 --> 01:48:23,800
Speaker 1: That's going to do it for this episode. You can

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01:48:23,800 --> 01:48:27,200
Speaker 1: find me on social media rich on Tech. Everything I

2172
01:48:27,280 --> 01:48:29,400
Speaker 1: mentioned is on the website. Go to rich on Tech

2173
01:48:29,439 --> 01:48:31,920
Speaker 1: dot TV. Thank you so much for listening. There are

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01:48:32,040 --> 01:48:34,160
Speaker 1: so many ways you can spend your time I do

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01:48:34,280 --> 01:48:37,439
Speaker 1: appreciate you spending it right here with me. Thanks to

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01:48:37,439 --> 01:48:39,960
Speaker 1: everyone who makes this show possible. My name is rich Demiro.

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01:48:40,200 --> 01:48:40,880
Speaker 1: Talk to you soon.