1 00:00:00,200 --> 00:00:03,840 Speaker 1: Inscon will show advertisements on the high tech shopping carts, 2 00:00:03,880 --> 00:00:06,040 Speaker 1: so it currently sells the grocery stores. So the latest 3 00:00:06,200 --> 00:00:08,640 Speaker 1: edition to the company is growing ads business and a 4 00:00:08,680 --> 00:00:11,800 Speaker 1: sign of investment in products outside of grocery delivery. I 5 00:00:11,840 --> 00:00:15,160 Speaker 1: sat down for an exclusive conversation about it with Fijisimum. 6 00:00:15,240 --> 00:00:15,800 Speaker 1: Take a listen. 7 00:00:18,120 --> 00:00:20,600 Speaker 2: We are a lot of interest from retailers. 8 00:00:20,680 --> 00:00:25,000 Speaker 3: Now you can see Caper cards deployed at Kroger, Wake Firm, 9 00:00:25,320 --> 00:00:29,920 Speaker 3: Good Food, Holding, Sobs, Schnarks, and many more from Santa 10 00:00:29,960 --> 00:00:33,599 Speaker 3: Monica all the way to Manhattan, and we think in 11 00:00:34,840 --> 00:00:37,239 Speaker 3: four we're going to have thousands of carts deployed. And 12 00:00:37,320 --> 00:00:40,559 Speaker 3: the reason they're really excited to deploy these carts in 13 00:00:40,640 --> 00:00:43,040 Speaker 3: store is because customers love them. We have a net 14 00:00:43,040 --> 00:00:45,840 Speaker 3: promote or score of above seventy, which is very high, 15 00:00:46,360 --> 00:00:49,480 Speaker 3: and we hear over and over from customers how fun 16 00:00:49,600 --> 00:00:50,760 Speaker 3: the shopping. 17 00:00:50,479 --> 00:00:53,080 Speaker 2: Journey becomes when you're using these cards. 18 00:00:52,840 --> 00:00:55,120 Speaker 3: And how convenient it is. So we really believe it's 19 00:00:55,160 --> 00:00:56,800 Speaker 3: going to be the future of grocery. 20 00:00:56,480 --> 00:01:00,400 Speaker 1: Shopping, future for US shopping. How international can discust you, 21 00:01:00,440 --> 00:01:02,080 Speaker 1: of course, someone who is French and I know that 22 00:01:02,160 --> 00:01:04,839 Speaker 1: Caper was already having exposure to Spain and to France, 23 00:01:04,840 --> 00:01:05,880 Speaker 1: for example. 24 00:01:06,720 --> 00:01:10,040 Speaker 3: We certainly want to make that something that goes international 25 00:01:10,080 --> 00:01:12,479 Speaker 3: as well well. Very focused on the US because that's 26 00:01:12,480 --> 00:01:15,480 Speaker 3: obviously your core market, but we do have interest from 27 00:01:15,480 --> 00:01:19,120 Speaker 3: international retailers as well, so we're bullish on the international 28 00:01:19,160 --> 00:01:20,240 Speaker 3: strategies as well. 29 00:01:20,560 --> 00:01:22,959 Speaker 1: And all of this paint the picture for the direction 30 00:01:23,080 --> 00:01:26,880 Speaker 1: of travel for Instacart, because is this trying to ensure 31 00:01:26,959 --> 00:01:31,759 Speaker 1: that you're not just purely an online play for retailers consumers, 32 00:01:32,000 --> 00:01:35,160 Speaker 1: but also you've really managed to draw in higher margins 33 00:01:35,160 --> 00:01:38,039 Speaker 1: through advertising. How much you're trying to broaden out what 34 00:01:38,120 --> 00:01:41,280 Speaker 1: instacart really is to an investor and indeed, of course 35 00:01:41,319 --> 00:01:43,000 Speaker 1: the retailer and a consumer. 36 00:01:44,600 --> 00:01:45,319 Speaker 2: Well, when I. 37 00:01:45,360 --> 00:01:49,080 Speaker 3: Joined Instacart, to me was obvious we weren't just three 38 00:01:49,120 --> 00:01:52,960 Speaker 3: delivery up. We were already a company that was building 39 00:01:53,000 --> 00:01:57,520 Speaker 3: technology to help retailers with this big digital transformation happening, 40 00:01:57,920 --> 00:02:01,560 Speaker 3: and we were doing that primarily through e commerce obviously, 41 00:02:01,680 --> 00:02:02,080 Speaker 3: and so we. 42 00:02:02,120 --> 00:02:02,960 Speaker 2: Skip up cards. 43 00:02:03,280 --> 00:02:07,480 Speaker 3: We're really expanding into building technologies for the store because 44 00:02:07,480 --> 00:02:10,280 Speaker 3: what we believe is that customers are not going to 45 00:02:10,360 --> 00:02:13,040 Speaker 3: shop just online of just in stall. They are going 46 00:02:13,120 --> 00:02:17,720 Speaker 3: to shop O NI channels and retailers who really create 47 00:02:17,800 --> 00:02:18,679 Speaker 3: the best. 48 00:02:18,440 --> 00:02:20,480 Speaker 2: Most seamilar somni channel experience. 49 00:02:20,840 --> 00:02:22,839 Speaker 3: All the retailers that are going to gain an edge, 50 00:02:22,919 --> 00:02:25,600 Speaker 3: and instagrat is giving them this edge. 51 00:02:25,600 --> 00:02:28,760 Speaker 1: And does it give you an edge versus who analysts 52 00:02:28,880 --> 00:02:31,520 Speaker 1: might say are your competitors. There is worry from some 53 00:02:31,639 --> 00:02:34,560 Speaker 1: analysts that Uber door Dash are going to eaten on 54 00:02:34,600 --> 00:02:37,760 Speaker 1: some of your market share, that Amazon and Walmart are 55 00:02:37,800 --> 00:02:40,560 Speaker 1: so good at omni channel as well. How does this 56 00:02:40,720 --> 00:02:41,840 Speaker 1: carve you a niche? 57 00:02:43,480 --> 00:02:48,240 Speaker 3: Well, we already are very clear category leader in grocery 58 00:02:48,560 --> 00:02:53,640 Speaker 3: and in grocery delivery, and here like this, this launch 59 00:02:54,000 --> 00:02:57,200 Speaker 3: really proves that we have a completely different strategy from 60 00:02:57,240 --> 00:03:01,200 Speaker 3: these players. Our strategy is to enable retailers with all 61 00:03:01,240 --> 00:03:04,240 Speaker 3: of the technologies they need to run their business, and 62 00:03:04,240 --> 00:03:06,800 Speaker 3: that applies online and that's why we have you know, 63 00:03:07,120 --> 00:03:10,800 Speaker 3: the vast majority of retailers already on our platform well 64 00:03:10,840 --> 00:03:14,480 Speaker 3: above any competitor, but also now helping them with their 65 00:03:14,600 --> 00:03:18,000 Speaker 3: store and helping them with creating a new revenue line 66 00:03:18,000 --> 00:03:20,800 Speaker 3: for them because as we launch advertising on paper cars, 67 00:03:20,800 --> 00:03:24,800 Speaker 3: we are sharing revenue with retailers and therefore you know, 68 00:03:24,919 --> 00:03:28,160 Speaker 3: helping them grow their business both online and in store. 69 00:03:28,480 --> 00:03:31,880 Speaker 3: That's a completely different strategy from some of the marketplace 70 00:03:31,960 --> 00:03:37,520 Speaker 3: you mentioned, where these marketplaces are really just about growing 71 00:03:37,600 --> 00:03:40,800 Speaker 3: their marketplace and in fact, in some cases even competing 72 00:03:40,800 --> 00:03:41,640 Speaker 3: with retailers. 73 00:03:41,800 --> 00:03:43,680 Speaker 2: We don't do that with labor retailers. 74 00:03:45,240 --> 00:03:47,360 Speaker 1: Fijisima of INSECA