1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,280 --> 00:00:12,280 Speaker 1: owners Alife. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,400 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your enginies. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:50,080 --> 00:00:53,040 Speaker 2: For the record. I had a really great open about 16 00:00:53,040 --> 00:00:54,600 Speaker 2: the good, the bad, and the ugly. I was gonna 17 00:00:54,600 --> 00:00:56,160 Speaker 2: tell you something good that happened at the shop with 18 00:00:56,160 --> 00:00:58,360 Speaker 2: a customer, But because I know you never hear that 19 00:00:58,440 --> 00:01:01,440 Speaker 2: from me, I'll leave you to ponder that. Because right 20 00:01:01,480 --> 00:01:02,720 Speaker 2: now we have a lot of phone calls, So let 21 00:01:02,760 --> 00:01:04,280 Speaker 2: me get to the phones. Maybe we'll squeeze that in 22 00:01:04,319 --> 00:01:08,200 Speaker 2: this hour, Maybe it'll be next week. Chad, Louisiana, nineteen 23 00:01:08,280 --> 00:01:10,240 Speaker 2: Chevy Blazer. What's going on, Chad? How can I help? 24 00:01:11,000 --> 00:01:14,080 Speaker 3: Yeah? One day when wife came came home, she lost 25 00:01:14,080 --> 00:01:16,920 Speaker 3: her AC and her power assistance on it, and I 26 00:01:17,000 --> 00:01:21,119 Speaker 3: showed a PO code. I put my reader on it 27 00:01:21,000 --> 00:01:24,000 Speaker 3: and it's low temperature, not reaching. 28 00:01:24,800 --> 00:01:28,000 Speaker 2: The minimum right right. 29 00:01:29,400 --> 00:01:32,680 Speaker 3: It happened again to her next week and I took 30 00:01:32,720 --> 00:01:34,080 Speaker 3: it up. I wasn't to take it to the shop, 31 00:01:34,120 --> 00:01:36,440 Speaker 3: but we didn't have it covered, so I did it myself. 32 00:01:38,440 --> 00:01:43,160 Speaker 3: We took the thermostat off and it had part of 33 00:01:43,200 --> 00:01:45,959 Speaker 3: the rubber that was curled up, so it was part 34 00:01:45,959 --> 00:01:49,120 Speaker 3: of the problem. But my question was would that cause 35 00:01:49,680 --> 00:01:52,360 Speaker 3: the AC to turn off and the power assistance to 36 00:01:52,440 --> 00:01:52,760 Speaker 3: go out? 37 00:01:53,120 --> 00:01:55,600 Speaker 2: Yes, because it's going to go into default if it 38 00:01:55,640 --> 00:01:58,800 Speaker 2: thinks the engine is running at an incorrect temperature, it 39 00:01:58,840 --> 00:02:02,400 Speaker 2: will limit operation and of other functions. A. They're concerned 40 00:02:02,400 --> 00:02:05,440 Speaker 2: about engine survivability. B they're trying to make you uncomfortable. 41 00:02:05,440 --> 00:02:06,320 Speaker 2: See you get it fixed? 42 00:02:07,040 --> 00:02:07,920 Speaker 3: Ah, gotcha? 43 00:02:07,960 --> 00:02:11,480 Speaker 2: All right. There's a strategy here. This is this is 44 00:02:11,680 --> 00:02:14,519 Speaker 2: this goes back to the late nineties early two thousands, 45 00:02:14,800 --> 00:02:17,080 Speaker 2: when a lot of the imports, we'll call them imports. 46 00:02:17,080 --> 00:02:19,560 Speaker 2: Now they're domestics as far as I'm concerned, but Toyota's 47 00:02:19,560 --> 00:02:22,680 Speaker 2: hondas a lot of the vehicles would turn on every 48 00:02:22,720 --> 00:02:25,320 Speaker 2: single dashboard light for a bad oh two cents or 49 00:02:25,400 --> 00:02:27,519 Speaker 2: or fault cote in the engine. They would limit the 50 00:02:27,560 --> 00:02:30,560 Speaker 2: way safety functions would operate. So yeah, that's that. We 51 00:02:30,639 --> 00:02:33,680 Speaker 2: call that operating strategy. I call that an attention getter. 52 00:02:34,240 --> 00:02:38,240 Speaker 2: So is it solved? Is it? Is it operating properly? Now? 53 00:02:38,760 --> 00:02:41,120 Speaker 3: Yeah, it's it's doing good. I just didn't wanted to 54 00:02:41,160 --> 00:02:43,919 Speaker 3: come back on some curious if it would be something. 55 00:02:44,680 --> 00:02:47,359 Speaker 2: Well, the other the other, the other side of that 56 00:02:47,680 --> 00:02:52,160 Speaker 2: is you know, so let's let's say it comes back, right, Chad, 57 00:02:52,160 --> 00:02:53,840 Speaker 2: put a thermostat in it. I'm sure you've got a 58 00:02:53,840 --> 00:02:58,120 Speaker 2: good quality thermostat whatever you got right, Okay, Right, So 59 00:02:58,120 --> 00:03:00,720 Speaker 2: you got to nowa stat and let's say the problem 60 00:03:00,760 --> 00:03:03,320 Speaker 2: comes back, and let's say it's not related to the 61 00:03:03,400 --> 00:03:06,560 Speaker 2: rubber seal bypassing, because that's what it was doing. It 62 00:03:06,600 --> 00:03:08,960 Speaker 2: was allowing cool to leak past and run at a 63 00:03:08,960 --> 00:03:12,519 Speaker 2: lower end in temperature. What would you look at next, 64 00:03:12,720 --> 00:03:13,840 Speaker 2: I'm gonna make you think. 65 00:03:14,440 --> 00:03:19,320 Speaker 3: Oh I would check the sensor. Well, I was one change, 66 00:03:19,960 --> 00:03:21,760 Speaker 3: but the way they have that sensor in there, I 67 00:03:21,760 --> 00:03:23,440 Speaker 3: didn't have the tool to get it out right. 68 00:03:23,480 --> 00:03:25,240 Speaker 2: I think that's the one that's down on the head 69 00:03:25,520 --> 00:03:29,440 Speaker 2: and it's under a ledge. Yes, yeah, so nobody has 70 00:03:29,480 --> 00:03:29,919 Speaker 2: that tool. 71 00:03:31,760 --> 00:03:33,960 Speaker 3: I was thinking of a crow's foot. It might be 72 00:03:34,000 --> 00:03:35,280 Speaker 3: getting it, but I'm not too sure. 73 00:03:35,440 --> 00:03:36,920 Speaker 2: Yeah, you have to get it. What you do is 74 00:03:36,960 --> 00:03:39,240 Speaker 2: you have to sacrifice a crow's fit. Here's what you 75 00:03:39,320 --> 00:03:41,200 Speaker 2: gotta do, all right, if you want to know the truth, 76 00:03:42,000 --> 00:03:44,640 Speaker 2: you have to go to Harbor Freight. You have to 77 00:03:44,680 --> 00:03:48,320 Speaker 2: buy a crow's foot and an extension and weld the 78 00:03:48,320 --> 00:03:51,600 Speaker 2: two pieces together, or spend three times the money. Go 79 00:03:51,600 --> 00:03:53,960 Speaker 2: to your local snap on guy. Buy a crow's foot 80 00:03:54,040 --> 00:03:56,560 Speaker 2: by the extension and weld the two pieces together, and 81 00:03:56,600 --> 00:03:58,600 Speaker 2: you'll make a tool, or you're gonna cut a wrench. 82 00:03:58,840 --> 00:04:02,640 Speaker 2: There's no known tool. I haven't. I haven't because I 83 00:04:02,640 --> 00:04:05,400 Speaker 2: know exactly where this sensor is. I've looked at it going. God, 84 00:04:05,440 --> 00:04:07,520 Speaker 2: that's going to be horrible to change if and when 85 00:04:07,520 --> 00:04:11,200 Speaker 2: it goes bad. So, uh, you know it's it's it's 86 00:04:11,200 --> 00:04:12,520 Speaker 2: gonna be one of those. We're going to make a 87 00:04:12,560 --> 00:04:15,440 Speaker 2: tool kind of a thing. So yeah, that's but yeah, 88 00:04:15,440 --> 00:04:17,040 Speaker 2: you're right. Look, I would look at the temp censor, 89 00:04:17,040 --> 00:04:19,400 Speaker 2: I would look at the dashboard readings. I would take 90 00:04:19,440 --> 00:04:21,000 Speaker 2: it out for a ride with my scam tool and 91 00:04:21,560 --> 00:04:22,440 Speaker 2: monitor everything. 92 00:04:22,839 --> 00:04:25,919 Speaker 3: And the first time it happened to her, it was 93 00:04:25,920 --> 00:04:28,560 Speaker 3: only getting up to one and when I changed the 94 00:04:28,560 --> 00:04:31,800 Speaker 3: thermostatic and actually got up to above two hundred. 95 00:04:31,880 --> 00:04:34,320 Speaker 2: Right, it typically runs in the two oho five range, 96 00:04:34,320 --> 00:04:36,280 Speaker 2: which to me is mind boggling that we run cars 97 00:04:36,320 --> 00:04:38,360 Speaker 2: that hot. But it's been that way for twenty years. 98 00:04:38,440 --> 00:04:41,359 Speaker 2: So it's that's what it is, all right, kiddo. 99 00:04:42,240 --> 00:04:44,640 Speaker 3: Alright, I do appreciate it, very you're right. 100 00:04:46,320 --> 00:04:48,120 Speaker 2: Well, now listen, that's what we're here for. We're just 101 00:04:48,120 --> 00:04:50,560 Speaker 2: trying to help you guys. It's hey, listen, I I 102 00:04:50,600 --> 00:04:52,600 Speaker 2: did it this week. I called a gentleman in North 103 00:04:52,600 --> 00:04:54,479 Speaker 2: Carolina during the day from the shop. I thought that 104 00:04:54,480 --> 00:04:57,000 Speaker 2: guy was going to fall off his chair, you know. 105 00:04:57,080 --> 00:04:59,479 Speaker 2: But I mean, I'm just trying to help people fix cars. Brother, 106 00:04:59,520 --> 00:05:00,520 Speaker 2: That's all this is about. 107 00:05:01,160 --> 00:05:03,280 Speaker 3: Jack. Now, I like buying older vehicles because they're a 108 00:05:03,279 --> 00:05:05,040 Speaker 3: lot easier to work on in the newer. 109 00:05:04,839 --> 00:05:07,320 Speaker 2: One, right, well, you know, I wonder if you're going 110 00:05:07,400 --> 00:05:11,600 Speaker 2: to say that in ten years, you know, is the 111 00:05:11,600 --> 00:05:16,480 Speaker 2: car is the twenty twenty five whatever Chevy Blazer today? 112 00:05:16,720 --> 00:05:18,680 Speaker 2: In ten years, will you say it's easier to work on? 113 00:05:19,200 --> 00:05:22,200 Speaker 2: My vote is yes, And the reason is because we've 114 00:05:22,200 --> 00:05:24,320 Speaker 2: got ten years of experience fixing it and we know 115 00:05:24,360 --> 00:05:28,360 Speaker 2: where the pattern failures are. So but you know that's 116 00:05:28,520 --> 00:05:31,359 Speaker 2: always be open to that. That's that's probably what's going 117 00:05:31,440 --> 00:05:34,000 Speaker 2: to happen. I gotta go, kidd a pleasure, Thank you, 118 00:05:34,000 --> 00:05:35,880 Speaker 2: you'd be well, yes, sir, Let's go to gar Let's 119 00:05:35,920 --> 00:05:38,800 Speaker 2: go to Gary, Wisconsin. Seventeen Explorer, I mean explored. Did 120 00:05:38,800 --> 00:05:42,440 Speaker 2: I say that P zero three hundred? What's going on here? Gary? 121 00:05:44,279 --> 00:05:44,760 Speaker 3: Well, like I. 122 00:05:44,760 --> 00:05:48,560 Speaker 4: Said, like you just said, I get a seventeen Explorer 123 00:05:48,600 --> 00:05:53,920 Speaker 4: with a three P three hundred code and a P 124 00:05:54,120 --> 00:05:59,920 Speaker 4: zero three sixteen as well according to the Ford Garage. Okay, 125 00:06:00,040 --> 00:06:02,839 Speaker 4: I can't get that on my code reader, but they 126 00:06:02,880 --> 00:06:04,159 Speaker 4: picked it up right. 127 00:06:04,200 --> 00:06:06,320 Speaker 2: Well, because they're picking it up on they're picking it 128 00:06:06,400 --> 00:06:08,160 Speaker 2: up under your make model, you may not be able 129 00:06:08,200 --> 00:06:11,200 Speaker 2: to get that on OBD two and they're telling you, 130 00:06:11,279 --> 00:06:16,200 Speaker 2: and they're telling you what's at fault. Yes, no, they're 131 00:06:15,800 --> 00:06:22,640 Speaker 2: they're go ahead, Gary, They're saying what's They're saying, what's 132 00:06:22,720 --> 00:06:25,200 Speaker 2: at fault? Have they diagnosed it? 133 00:06:29,000 --> 00:06:33,279 Speaker 4: Yes and no. On the first visit they said, just 134 00:06:33,320 --> 00:06:37,760 Speaker 4: put in spark plugs, but the spark plugs had already 135 00:06:37,800 --> 00:06:44,120 Speaker 4: been replaced with with Ford Motor Company plugs and less 136 00:06:44,160 --> 00:06:50,000 Speaker 4: than five thousand miles. So on the second visit they said, 137 00:06:50,680 --> 00:06:55,640 Speaker 4: what you really need is a injector service and coil 138 00:06:55,800 --> 00:06:57,520 Speaker 4: boots for the spark plugs. 139 00:06:57,839 --> 00:07:00,560 Speaker 2: Okay, can I can I tell you stop you right 140 00:07:00,600 --> 00:07:03,000 Speaker 2: there for a quick second. This is a V six? 141 00:07:03,279 --> 00:07:05,800 Speaker 2: This is this is a V six no turbo motor right? 142 00:07:05,880 --> 00:07:06,919 Speaker 2: Or is this the four cylinder? 143 00:07:08,360 --> 00:07:11,200 Speaker 4: No, this is a V six okay three point five. 144 00:07:11,520 --> 00:07:14,000 Speaker 2: Are they charging you for this alleged diagnosis? 145 00:07:16,720 --> 00:07:20,119 Speaker 4: Yes they charged Yeah, they charged me about two hundred 146 00:07:20,160 --> 00:07:22,960 Speaker 4: dollars so far. Okay, it's not a lot of money. 147 00:07:23,080 --> 00:07:26,280 Speaker 2: I don't think they've earned their pay yet. I'm not here, 148 00:07:26,360 --> 00:07:30,559 Speaker 2: I'm not I'm not hearing. I'm not hearing anything definitive. Right, 149 00:07:31,000 --> 00:07:32,720 Speaker 2: How does how does the car run? 150 00:07:35,560 --> 00:07:39,520 Speaker 4: It runs fine after the first uh one minute, I 151 00:07:39,560 --> 00:07:42,160 Speaker 4: suppose a minute and a half somewhere in there. 152 00:07:42,400 --> 00:07:45,280 Speaker 2: Okay, Sorry, first, this is this little rough So this 153 00:07:45,440 --> 00:07:52,240 Speaker 2: is a cold engine misfire. Yeah, okay, have they verified 154 00:07:52,280 --> 00:07:54,840 Speaker 2: that or is that just? Is that just Gary telling 155 00:07:54,880 --> 00:07:56,720 Speaker 2: them what he experiences? 156 00:07:58,080 --> 00:08:00,520 Speaker 4: Well, what the what? No, they have been able to 157 00:08:00,600 --> 00:08:06,960 Speaker 4: duplicate that. They just they do They haven't. Let's put 158 00:08:06,960 --> 00:08:10,080 Speaker 4: it this way. On a third visit, after looking over 159 00:08:10,640 --> 00:08:17,000 Speaker 4: more closely, they decided it must be an injector leaking, okay, 160 00:08:17,280 --> 00:08:22,520 Speaker 4: and therefore and therefore contaminating and I suppose in the 161 00:08:22,560 --> 00:08:23,400 Speaker 4: lower Uh. 162 00:08:24,800 --> 00:08:29,760 Speaker 2: Uh, well it's it's it's gas washing the cylinder. Let 163 00:08:29,840 --> 00:08:32,600 Speaker 2: me let me ask you something, Gary, all right, how 164 00:08:32,960 --> 00:08:35,840 Speaker 2: how confident are you these guys know what they're doing? 165 00:08:37,960 --> 00:08:40,680 Speaker 4: Not one hundred percent satisfied with them? 166 00:08:40,720 --> 00:08:44,920 Speaker 2: No, But you're you're right on the same page. Here's 167 00:08:45,040 --> 00:08:48,240 Speaker 2: here's here's how I would approach this diagnosis. Okay, and 168 00:08:48,280 --> 00:08:51,679 Speaker 2: I I try not to armchair quarterback, but man, I 169 00:08:52,080 --> 00:08:54,880 Speaker 2: got to jump in on this one, all right. Customer 170 00:08:54,960 --> 00:08:57,600 Speaker 2: comes in, Hey Ron, You're you're the customer, right, Gary, Hey, Ron, 171 00:08:57,640 --> 00:08:59,720 Speaker 2: my car's got a it's got a misfire. Sure, Gary, 172 00:08:59,760 --> 00:09:01,960 Speaker 2: let me take a look at it. Gary, it's misfiring. 173 00:09:02,000 --> 00:09:04,600 Speaker 2: It's got a P zero three hundred which is random. 174 00:09:04,679 --> 00:09:08,520 Speaker 2: Multiple cylinder misfire doesn't have to be ignition, doesn't have 175 00:09:08,600 --> 00:09:11,280 Speaker 2: to be fuel, could be mechanical, could be a bad 176 00:09:11,280 --> 00:09:13,920 Speaker 2: harmonic balancer causing the serp belt to slip. I mean, 177 00:09:14,240 --> 00:09:17,480 Speaker 2: anything that would make the crank stutter, so to speak. Right, 178 00:09:18,080 --> 00:09:20,520 Speaker 2: So you've got a P zero three hundred and you've 179 00:09:20,520 --> 00:09:24,520 Speaker 2: got a three sixteen, which means it's detecting a misfire 180 00:09:24,640 --> 00:09:29,720 Speaker 2: under a thousand revolutions on startup. Okay, hey Gary, let 181 00:09:29,720 --> 00:09:31,679 Speaker 2: me go do a little deeper diagnosis. I'm gonna get 182 00:09:31,679 --> 00:09:34,679 Speaker 2: into mode six. Mode six is the binary language of 183 00:09:34,720 --> 00:09:36,560 Speaker 2: when that fault occurs. I'm also going to look a 184 00:09:36,559 --> 00:09:39,600 Speaker 2: look at freeze frame. Freeze frame is the video snapshot 185 00:09:39,640 --> 00:09:43,520 Speaker 2: of an approximation of what the engine was doing when 186 00:09:43,559 --> 00:09:46,480 Speaker 2: the fault occurred. I'm gonna see, Hey, Gary, you know 187 00:09:46,600 --> 00:09:48,640 Speaker 2: this happens during warm up. Once the engine gets to 188 00:09:48,679 --> 00:09:50,960 Speaker 2: one hundred and ninety five or two hundred operating degrees, 189 00:09:51,280 --> 00:09:54,000 Speaker 2: the misfire goes away. Yeah, okay, hey Gary, I'm dealing 190 00:09:54,000 --> 00:09:59,240 Speaker 2: with a cold engine misfire. That took me. That took me. 191 00:09:59,440 --> 00:10:02,400 Speaker 2: Uh yeah, I'll be I'll be lazy that day. Danny 192 00:10:02,440 --> 00:10:04,120 Speaker 2: interrupted me. And I had two cups of coffee. That 193 00:10:04,120 --> 00:10:08,720 Speaker 2: took me thirty five minutes. Where am I here? You 194 00:10:08,720 --> 00:10:11,360 Speaker 2: know what am I? What am I looking for? Right? 195 00:10:12,480 --> 00:10:14,960 Speaker 2: So gotta tell you what? Sit tight? Let me pull 196 00:10:15,000 --> 00:10:16,920 Speaker 2: over real fast, take this puzz and I'll come back. 197 00:10:16,920 --> 00:10:18,280 Speaker 2: We'll finish up with you real quick. But I want 198 00:10:18,320 --> 00:10:19,840 Speaker 2: to give you some amo. I'm ronning any and the 199 00:10:19,840 --> 00:10:25,839 Speaker 2: car doctor. I'll be back right after this. Gary, Wisconsin, 200 00:10:25,880 --> 00:10:29,760 Speaker 2: you're still there, sir, got Gary. I'm gonna make a 201 00:10:29,800 --> 00:10:33,080 Speaker 2: mechanic out of you, all right in the next seven 202 00:10:33,200 --> 00:10:35,000 Speaker 2: In the next seven minutes, I'm gonna make you smarter 203 00:10:35,080 --> 00:10:38,600 Speaker 2: than the guys at the Ford Garage. You're ready, all right? Okay, 204 00:10:38,679 --> 00:10:42,160 Speaker 2: you got a pencil and paper I do, Okay, you 205 00:10:42,200 --> 00:10:46,360 Speaker 2: can write good. You're already halfway there. So my first 206 00:10:46,360 --> 00:10:49,040 Speaker 2: thirty five minutes, I've established when the fault occurs, what 207 00:10:49,160 --> 00:10:52,760 Speaker 2: fault occurs, and I'm going to go look at mode 208 00:10:52,800 --> 00:10:56,079 Speaker 2: six and freeze frame to verify what engine conditions were 209 00:10:56,480 --> 00:11:01,760 Speaker 2: going on and which exact cylinders are act misfiring. Some 210 00:11:01,840 --> 00:11:03,280 Speaker 2: may misfire more than others. 211 00:11:05,160 --> 00:11:08,120 Speaker 4: I have that they did a code six and they 212 00:11:08,200 --> 00:11:13,760 Speaker 4: came up with cylinder one misfired twice in ten dive cycles, 213 00:11:13,800 --> 00:11:19,280 Speaker 4: and number two twice, number three, three times, number four, 214 00:11:20,120 --> 00:11:23,600 Speaker 4: two times number five onths number six once. 215 00:11:23,920 --> 00:11:27,080 Speaker 2: Okay, so it's spread it's spread out over all all 216 00:11:27,120 --> 00:11:32,640 Speaker 2: of the cylinders. Yes, okay, and when the car warms 217 00:11:32,679 --> 00:11:35,160 Speaker 2: up the problem goes away. 218 00:11:35,360 --> 00:11:36,320 Speaker 4: Yes, all right. 219 00:11:36,840 --> 00:11:40,439 Speaker 2: Next, can we do a cylinder power balance test? Can 220 00:11:40,440 --> 00:11:42,920 Speaker 2: we see if one injector is more offensive than the rest? 221 00:11:44,880 --> 00:11:45,000 Speaker 5: Right? 222 00:11:45,440 --> 00:11:46,400 Speaker 4: Silver balance? 223 00:11:47,120 --> 00:11:51,440 Speaker 2: Now, Ford, and it's it's really great. A Ford Factory 224 00:11:51,480 --> 00:11:54,880 Speaker 2: scan tool gives you the ability to do a cylinder 225 00:11:54,960 --> 00:11:57,280 Speaker 2: power balance test right from the seat of the car. 226 00:11:57,600 --> 00:12:00,240 Speaker 2: You don't have to lift the hood or anything, nothing 227 00:12:00,280 --> 00:12:01,800 Speaker 2: to do. You plug in, you get to the test 228 00:12:02,240 --> 00:12:04,480 Speaker 2: and it will show you which cylinders And can I 229 00:12:04,559 --> 00:12:08,480 Speaker 2: do that test warm? Is this truly a cold problem? 230 00:12:09,400 --> 00:12:14,040 Speaker 2: Why not? Let's see. That'll take me fifteen minutes. I'm 231 00:12:14,040 --> 00:12:17,840 Speaker 2: done thirty five minutes for I've now got one of 232 00:12:17,880 --> 00:12:22,320 Speaker 2: my fifty minutes into the car. Right the last ten minutes, 233 00:12:22,360 --> 00:12:24,000 Speaker 2: I'm gonna hook up a fuel the last ten minutes, 234 00:12:24,040 --> 00:12:27,800 Speaker 2: I'm gonna hook up a fuel pressure gauge, verify fuel pressure, 235 00:12:29,240 --> 00:12:31,320 Speaker 2: and I'm gonna shut the car off. I'm gonna go 236 00:12:31,320 --> 00:12:34,000 Speaker 2: get a cup of coffee. I'm gonna come back in 237 00:12:34,520 --> 00:12:40,320 Speaker 2: twenty minutes. Has the system held residual pressure? It should 238 00:12:40,320 --> 00:12:43,400 Speaker 2: hold residual pressure for ten to twenty minutes after I 239 00:12:43,440 --> 00:12:48,120 Speaker 2: cycle the key off. If it's zero, I'm thinking I've 240 00:12:48,160 --> 00:12:51,160 Speaker 2: got an injector. That's peeing. It's okay, I can say 241 00:12:51,160 --> 00:12:55,200 Speaker 2: peeing on radio. That's not a bad word. Oh, all right? 242 00:12:55,679 --> 00:12:58,880 Speaker 2: And then which cylinder misfires the most when I started? 243 00:12:58,920 --> 00:13:01,319 Speaker 2: Maybe I'm gonna go to that olander. Do I have 244 00:13:01,400 --> 00:13:05,880 Speaker 2: a mechanical leak down issue? All right? But you know, well, 245 00:13:05,880 --> 00:13:08,320 Speaker 2: maybe you need spark plugs, maybe you need coil boots, 246 00:13:08,360 --> 00:13:14,520 Speaker 2: Maybe you need injectors that doesn't work. You know, a 247 00:13:15,360 --> 00:13:21,960 Speaker 2: twenty twenty two Ford f one point fifty pickup. You 248 00:13:22,000 --> 00:13:24,760 Speaker 2: can't buy the coil boots separately. Don't ask me how 249 00:13:24,760 --> 00:13:27,920 Speaker 2: I know. You have to buy the whole coil. So 250 00:13:27,960 --> 00:13:29,800 Speaker 2: if you think you've got bad boots on a three 251 00:13:29,880 --> 00:13:33,880 Speaker 2: year old truck, it's it's one hundred and eighty two 252 00:13:33,920 --> 00:13:40,480 Speaker 2: dollars a coil times eight. We're going to spend you know, 253 00:13:40,679 --> 00:13:43,720 Speaker 2: sixteen hundred dollars on a guess we better learn how 254 00:13:43,720 --> 00:13:51,720 Speaker 2: to diagnose cars. Right, yep, so, and that's my point. So, yeah, 255 00:13:51,800 --> 00:13:54,520 Speaker 2: I agree, an injector cleaning might be a wonderful thing. 256 00:13:55,440 --> 00:13:59,600 Speaker 2: It can't hurt. But you know how many miles around 257 00:13:59,600 --> 00:13:59,960 Speaker 2: this car? 258 00:14:00,280 --> 00:14:00,439 Speaker 6: Now? 259 00:14:00,440 --> 00:14:02,120 Speaker 2: I'm going to ask mileage? Right, if you notice I 260 00:14:02,160 --> 00:14:04,400 Speaker 2: haven't asked mileage yet? How many miles are on this car? 261 00:14:06,200 --> 00:14:07,160 Speaker 4: One hundred and eight? 262 00:14:07,480 --> 00:14:10,600 Speaker 2: Okay? So have you ever done spark plugs? 263 00:14:12,320 --> 00:14:14,440 Speaker 4: I did it at one hundred and five okay. 264 00:14:14,960 --> 00:14:19,920 Speaker 2: And the problem happened after that or the problem was 265 00:14:19,960 --> 00:14:20,880 Speaker 2: going on at the time. 266 00:14:22,160 --> 00:14:24,520 Speaker 4: Yeah, what No, it happened after that? 267 00:14:24,800 --> 00:14:28,800 Speaker 2: Right? Do we think maybe we installed a spark plug 268 00:14:28,920 --> 00:14:30,480 Speaker 2: or I'm sorry, an ignition coil? 269 00:14:30,560 --> 00:14:30,800 Speaker 4: Wrong? 270 00:14:33,040 --> 00:14:35,400 Speaker 2: Is it possible we need boots because we didn't use 271 00:14:35,440 --> 00:14:41,880 Speaker 2: any dielectric grease to seal them? Let me ask right, 272 00:14:42,480 --> 00:14:45,040 Speaker 2: I'm speaking, I'm speaking, you know, off the top of 273 00:14:45,080 --> 00:14:47,400 Speaker 2: my head. Have these been your guys all along? 274 00:14:49,680 --> 00:14:50,000 Speaker 4: Yes? 275 00:14:50,400 --> 00:14:53,120 Speaker 2: So let me ask you. Let let's it's just it's 276 00:14:53,200 --> 00:14:55,400 Speaker 2: just you and me, Gary. We're sitting there, we're sitting 277 00:14:55,560 --> 00:14:59,120 Speaker 2: We're sitting at a soda fountain having a coke. Right, Okay, 278 00:14:59,480 --> 00:15:01,800 Speaker 2: these guys don't seem to exude a lot of confidence 279 00:15:01,840 --> 00:15:05,200 Speaker 2: from you, do they no, they don't, and they've had 280 00:15:05,200 --> 00:15:07,920 Speaker 2: one hundred thousand miles to prove themselves. 281 00:15:09,880 --> 00:15:12,400 Speaker 4: What's that's true? Wow, there's something maybe? 282 00:15:14,240 --> 00:15:16,240 Speaker 2: All right, So it was sixty thousand it was used. 283 00:15:17,400 --> 00:15:19,800 Speaker 2: If you were dating these guys, wouldn't you call this 284 00:15:19,840 --> 00:15:22,160 Speaker 2: a bad date? Isn't it time? 285 00:15:22,960 --> 00:15:23,160 Speaker 4: Right? 286 00:15:23,280 --> 00:15:24,960 Speaker 2: Isn't it time to get isn't it time to get 287 00:15:25,000 --> 00:15:28,600 Speaker 2: out of the It's time for a divorce, isn't it. Yeah, 288 00:15:29,400 --> 00:15:33,560 Speaker 2: I mean this is a bad marriage, brother, and I 289 00:15:34,280 --> 00:15:38,320 Speaker 2: just I just don't see it. You know. Listen, you 290 00:15:38,440 --> 00:15:41,800 Speaker 2: come to the if I had customers this morning. I 291 00:15:41,800 --> 00:15:44,000 Speaker 2: was in the shop this weekend because we were so busy, 292 00:15:44,040 --> 00:15:45,960 Speaker 2: I couldn't deliver all the cars by the end of 293 00:15:46,000 --> 00:15:47,360 Speaker 2: the week on Friday, so I had to go into 294 00:15:47,400 --> 00:15:49,600 Speaker 2: the shop this morning to actually get some cars out. Right, 295 00:15:50,040 --> 00:15:52,440 Speaker 2: And we're joking and kidding around, and we're talking about 296 00:15:52,440 --> 00:15:55,800 Speaker 2: this and we're talking about that. But I can do 297 00:15:55,840 --> 00:15:58,080 Speaker 2: that because you know what, I know, the car's fixed. 298 00:15:58,280 --> 00:16:01,160 Speaker 2: I've got a great relationship, because the relationship is the biggest, 299 00:16:01,160 --> 00:16:05,160 Speaker 2: most important part of the repair process. You've got a 300 00:16:05,160 --> 00:16:08,920 Speaker 2: bad relationship here. These guys are just I mean either 301 00:16:08,960 --> 00:16:10,640 Speaker 2: that of you're lying to me, Gary, and I don't 302 00:16:10,680 --> 00:16:12,240 Speaker 2: think you are. I think you're a straight shooter. 303 00:16:13,520 --> 00:16:13,680 Speaker 4: You know. 304 00:16:14,320 --> 00:16:16,760 Speaker 2: Yeah, people, these guys are kind of dopey. You're just 305 00:16:16,800 --> 00:16:20,120 Speaker 2: a number to them. You know, they're like little robots. 306 00:16:20,160 --> 00:16:23,080 Speaker 2: Nobody's explaining anything, nobody's taking the time to sit down 307 00:16:23,080 --> 00:16:25,880 Speaker 2: and talk to them. So I think it's time, you know, 308 00:16:26,240 --> 00:16:28,080 Speaker 2: it's time for you to go talk to your service 309 00:16:28,080 --> 00:16:30,360 Speaker 2: writer and say, look, you guys have been my guys 310 00:16:30,360 --> 00:16:32,760 Speaker 2: for the past sixty thousand miles X number of years. 311 00:16:32,880 --> 00:16:35,320 Speaker 2: I want you to be my mechanics. I need a mechanic. 312 00:16:35,400 --> 00:16:37,640 Speaker 2: I don't want to go somewhere else, but I'm not 313 00:16:37,680 --> 00:16:41,120 Speaker 2: getting a lot of warm fuzzies here. Every once in 314 00:16:41,120 --> 00:16:42,840 Speaker 2: a while, you got to have that cup of coffee 315 00:16:42,880 --> 00:16:45,360 Speaker 2: conversation with your mechanic and say, you know, if the 316 00:16:45,400 --> 00:16:51,400 Speaker 2: relationship isn't great, because it sounds like we're guessing, right. 317 00:16:52,720 --> 00:16:56,000 Speaker 4: Yeah, they've even said on the second visit they're guessing, 318 00:16:57,640 --> 00:17:01,440 Speaker 4: and that disturbed me somewhat. I you know, I mean, 319 00:17:02,320 --> 00:17:03,920 Speaker 4: I just want to find out what's the matter. 320 00:17:05,600 --> 00:17:07,840 Speaker 2: Have they tried? Have they tried? Have they tried selling 321 00:17:07,880 --> 00:17:09,639 Speaker 2: you a new car yet? 322 00:17:10,760 --> 00:17:11,240 Speaker 4: No? 323 00:17:11,160 --> 00:17:14,760 Speaker 2: No, that's coming all right? You call me back next week. 324 00:17:14,920 --> 00:17:16,919 Speaker 2: That's coming Gary. They're gonna say, you know what, you 325 00:17:16,960 --> 00:17:19,760 Speaker 2: need a new car. This one's eight years old. But 326 00:17:19,840 --> 00:17:21,520 Speaker 2: think about it, all right, Those are some of the 327 00:17:21,520 --> 00:17:22,879 Speaker 2: things I would look at. Those are some of the 328 00:17:22,880 --> 00:17:25,320 Speaker 2: tests they need to do. We've got an hour in 329 00:17:25,359 --> 00:17:27,239 Speaker 2: this car. Gary, We've got an hour in this car, 330 00:17:27,280 --> 00:17:29,959 Speaker 2: and we already know more than them. Go at it. 331 00:17:30,080 --> 00:17:33,200 Speaker 2: Don't be afraid. Try to get a divorce. Maybe good luck. 332 00:17:33,320 --> 00:17:35,359 Speaker 2: Let us know. I'm running ay in the car doctor 333 00:17:36,080 --> 00:17:43,120 Speaker 2: dating advice. I'll be back right after this. Somewhere somebody's 334 00:17:43,200 --> 00:17:45,560 Speaker 2: going what's a four barrel car? Let's go to Robert 335 00:17:45,600 --> 00:17:48,640 Speaker 2: in Nevada. Robert, Welcome to the car doctor, sir. What's 336 00:17:48,680 --> 00:17:49,080 Speaker 2: going on? 337 00:17:50,480 --> 00:17:51,120 Speaker 7: How you doing? 338 00:17:51,200 --> 00:17:53,439 Speaker 2: It's always a pleasure, Thank you, sir. What's cooking? 339 00:17:53,600 --> 00:17:54,400 Speaker 3: I love the show? 340 00:17:55,680 --> 00:17:58,440 Speaker 6: You know. I got a F three fifty. It's a 341 00:17:58,560 --> 00:18:01,879 Speaker 6: ninety six FLA. It's got the four to sixty, the 342 00:18:01,960 --> 00:18:06,720 Speaker 6: large motor. Right about a year ago, me and a 343 00:18:06,760 --> 00:18:11,119 Speaker 6: buddy changed the gas pump in the front tank and 344 00:18:11,840 --> 00:18:14,040 Speaker 6: because it was going out and weak, and I changed 345 00:18:14,080 --> 00:18:18,199 Speaker 6: the filter and it started pumping. When you're on the 346 00:18:18,200 --> 00:18:21,040 Speaker 6: front tank, it'll pump and pressure the back tank right 347 00:18:21,080 --> 00:18:24,080 Speaker 6: at the point where besides dripping, it'll shoot gas out 348 00:18:24,200 --> 00:18:25,080 Speaker 6: to take the cap off. 349 00:18:25,359 --> 00:18:25,479 Speaker 4: Right. 350 00:18:26,560 --> 00:18:33,000 Speaker 6: So about three weeks ago I replaced the back pump well, 351 00:18:33,040 --> 00:18:35,000 Speaker 6: and so I had it in a shop for a 352 00:18:35,000 --> 00:18:37,159 Speaker 6: few other things. They redid all the breaks and stuff, 353 00:18:37,320 --> 00:18:39,159 Speaker 6: and I asked them to fix that or do whatever. 354 00:18:40,880 --> 00:18:42,800 Speaker 6: They never fixed it. I'd had it in there two 355 00:18:42,800 --> 00:18:45,160 Speaker 6: more times they were supposed to fix it. I gave 356 00:18:45,240 --> 00:18:48,760 Speaker 6: up on them, and about three weeks ago the back 357 00:18:48,800 --> 00:18:51,200 Speaker 6: tank started going out, so I replaced the pump in it, 358 00:18:51,560 --> 00:18:56,680 Speaker 6: and now it pumps to the front tank. And then 359 00:18:56,720 --> 00:18:58,680 Speaker 6: the other day, two days, they're three days ago. 360 00:18:58,960 --> 00:19:01,000 Speaker 4: It hit me because I had one of your commercials 361 00:19:01,000 --> 00:19:01,400 Speaker 4: and I was. 362 00:19:01,359 --> 00:19:04,800 Speaker 6: Like, man, I got to call the doctor because I've 363 00:19:04,840 --> 00:19:06,280 Speaker 6: been talking to people and. 364 00:19:06,720 --> 00:19:10,480 Speaker 2: Here's there's the here's the deal, the seal. All right, 365 00:19:11,680 --> 00:19:13,719 Speaker 2: if we if we built a time machine, we went 366 00:19:13,760 --> 00:19:17,320 Speaker 2: back to nineteen ninety eight, all right, that when that 367 00:19:17,440 --> 00:19:21,200 Speaker 2: vehicle was under recoil for problems with the check valves 368 00:19:21,280 --> 00:19:25,040 Speaker 2: that were built into the fuel pumps for this exact problem, 369 00:19:25,359 --> 00:19:28,320 Speaker 2: all right, because there was an install issue at the factory, 370 00:19:28,760 --> 00:19:33,760 Speaker 2: and they slowly developed over time. So when you say 371 00:19:33,800 --> 00:19:37,080 Speaker 2: you put a fuel pump in this. Did you put 372 00:19:37,560 --> 00:19:39,640 Speaker 2: just the pump or the whole assembly? 373 00:19:41,760 --> 00:19:45,920 Speaker 6: Well, I had to take it, No, I had to 374 00:19:45,960 --> 00:19:48,879 Speaker 6: take it apart and then put pieces together out of 375 00:19:48,880 --> 00:19:49,560 Speaker 6: the old pump. 376 00:19:50,080 --> 00:19:55,160 Speaker 2: Okay, because see it's hard for me to answer because 377 00:19:55,160 --> 00:19:57,480 Speaker 2: I don't know if this vehicle had the recall done 378 00:19:57,520 --> 00:20:00,439 Speaker 2: to it or not. Most of them did, most of 379 00:20:00,480 --> 00:20:03,520 Speaker 2: them there was a recall where the external check valve 380 00:20:05,119 --> 00:20:08,000 Speaker 2: may be on the pressure line and each tank assembly. 381 00:20:08,640 --> 00:20:13,000 Speaker 2: If the check valves were installed, there may be one 382 00:20:13,040 --> 00:20:15,960 Speaker 2: in the tank where the new fuel pumps being installed, 383 00:20:15,960 --> 00:20:18,000 Speaker 2: and that causes it the pump to the opposite tank. 384 00:20:18,080 --> 00:20:21,199 Speaker 2: So and then again if it wasn't done, and now 385 00:20:21,240 --> 00:20:23,639 Speaker 2: you put in a fuel pump with a check valve, 386 00:20:24,480 --> 00:20:26,040 Speaker 2: we could be going in the wrong direction. 387 00:20:27,040 --> 00:20:28,040 Speaker 3: Holy crap. 388 00:20:28,680 --> 00:20:31,240 Speaker 2: Yeah, that's probably the word I would use or something there. 389 00:20:31,200 --> 00:20:34,720 Speaker 2: All right, man, No, this is this is this is 390 00:20:34,800 --> 00:20:40,240 Speaker 2: a check valve related issue. So the question is the 391 00:20:40,359 --> 00:20:45,439 Speaker 2: question is what did these pumps originally have. Now, in theory, 392 00:20:45,600 --> 00:20:49,320 Speaker 2: if you change the front pump, just the pump and 393 00:20:49,400 --> 00:20:51,600 Speaker 2: not the assembly, and I've got a feeling you changed 394 00:20:51,640 --> 00:20:55,480 Speaker 2: the assembly, all right, if you just if you just 395 00:20:55,520 --> 00:20:57,919 Speaker 2: put an electric pump in the front unit where you 396 00:20:57,960 --> 00:20:59,720 Speaker 2: pulled out the whole module and all and just swapped 397 00:20:59,720 --> 00:21:03,600 Speaker 2: out the pump. You shouldn't have changed anything. The fact 398 00:21:03,680 --> 00:21:06,199 Speaker 2: that it changed when you put the fuel pump assembly 399 00:21:06,359 --> 00:21:10,440 Speaker 2: in it tells me that you probably put an assembly 400 00:21:10,480 --> 00:21:15,560 Speaker 2: with a check valve in it. And now you've got it. 401 00:21:15,600 --> 00:21:17,440 Speaker 2: And I bet there's a check valve on the frame 402 00:21:17,520 --> 00:21:18,080 Speaker 2: rail too. 403 00:21:20,280 --> 00:21:22,840 Speaker 6: Would that be by the filter it used to be? 404 00:21:24,000 --> 00:21:28,280 Speaker 2: You know where it is after forty years any anybody's 405 00:21:28,280 --> 00:21:28,840 Speaker 2: guest brother. 406 00:21:29,840 --> 00:21:32,320 Speaker 4: But but it never had this problem. 407 00:21:32,359 --> 00:21:35,920 Speaker 6: So I write, put in the other pump, and it's 408 00:21:35,960 --> 00:21:37,040 Speaker 6: the exact opposite. 409 00:21:37,040 --> 00:21:41,360 Speaker 2: But yeah, I really think that if you go back 410 00:21:41,400 --> 00:21:44,520 Speaker 2: and look, you probably put a complete pump assembly in 411 00:21:44,600 --> 00:21:48,919 Speaker 2: the front, and then who's pump did you use? I 412 00:21:48,920 --> 00:21:52,359 Speaker 2: would call that manufacturer, whoever it was, whoever's pump it was, 413 00:21:52,760 --> 00:21:54,800 Speaker 2: and I would talk to tech support and say, here's 414 00:21:54,800 --> 00:21:58,480 Speaker 2: the problem i've got. Does your pump assembly as I 415 00:21:58,600 --> 00:22:01,800 Speaker 2: purchased it, have a check valve built into the pump 416 00:22:01,880 --> 00:22:02,119 Speaker 2: or not? 417 00:22:03,600 --> 00:22:03,760 Speaker 6: Right? 418 00:22:04,119 --> 00:22:06,320 Speaker 2: And get an answer from them because they'll know how 419 00:22:06,320 --> 00:22:08,639 Speaker 2: they because I always wondered, I'm not surprised at this 420 00:22:08,720 --> 00:22:11,320 Speaker 2: question because I always wondered since Ford did an external 421 00:22:11,400 --> 00:22:15,159 Speaker 2: recall and they changed they changed the check valving on 422 00:22:15,200 --> 00:22:17,160 Speaker 2: the vehicles, I always wandered. I said, I wonder what's 423 00:22:17,160 --> 00:22:19,080 Speaker 2: gonna happen when the after market gets a hold of this. 424 00:22:19,760 --> 00:22:23,440 Speaker 2: How bad could the aftermarket screw it up? And and 425 00:22:23,680 --> 00:22:27,199 Speaker 2: what sort of fuel pumps they're gonna put out? So 426 00:22:28,040 --> 00:22:31,919 Speaker 2: that's what gives Yeah, I would ask the manufacturer, listen, 427 00:22:32,560 --> 00:22:35,520 Speaker 2: you know the industry hasn't gotten any smarter. I'll tell 428 00:22:35,560 --> 00:22:37,320 Speaker 2: you the ugly. All right, I'm gonna tell you the 429 00:22:37,400 --> 00:22:39,199 Speaker 2: ugly real quick. I was going to talk about the good, 430 00:22:39,280 --> 00:22:41,280 Speaker 2: the bed, and the ugly. Here's the ugly car from 431 00:22:41,320 --> 00:22:43,440 Speaker 2: this week. I had a nineteen Fusion in the shop. 432 00:22:44,080 --> 00:22:47,280 Speaker 2: I had to do front brakes. I bought the brake pads. 433 00:22:47,280 --> 00:22:49,960 Speaker 2: I bought the rotors, same brand, good brand, loved the brand, 434 00:22:50,000 --> 00:22:54,119 Speaker 2: always working right. And I had the same complaint that 435 00:22:54,160 --> 00:22:56,240 Speaker 2: the customer had when we did them three years ago, 436 00:22:56,280 --> 00:22:58,000 Speaker 2: where they would clunk once in a while, and I 437 00:22:58,320 --> 00:23:00,000 Speaker 2: kept thinking about it, why do I get a break 438 00:23:00,119 --> 00:23:01,840 Speaker 2: pad clunk? And I now I'm like aware of it, 439 00:23:01,880 --> 00:23:04,760 Speaker 2: I'm more dialed in. I kept going through. I had 440 00:23:04,760 --> 00:23:08,800 Speaker 2: to order four sets of brake pads sixty sixteen fifty threes, 441 00:23:09,600 --> 00:23:13,119 Speaker 2: eight twelves, eighteen fifty threes and so on, and it 442 00:23:13,200 --> 00:23:15,920 Speaker 2: turns out somewhere along the way. Long story short, because 443 00:23:15,920 --> 00:23:18,119 Speaker 2: we've only got an hour radio show if left today 444 00:23:19,480 --> 00:23:23,320 Speaker 2: for change the part number of the brake pad from 445 00:23:23,600 --> 00:23:26,639 Speaker 2: this to that. The new pad has a piece of 446 00:23:26,640 --> 00:23:29,159 Speaker 2: double sided sticky tape so that they actually glue the 447 00:23:29,200 --> 00:23:36,600 Speaker 2: caliber right to the bracket base so it doesn't shift around. 448 00:23:35,680 --> 00:23:38,600 Speaker 2: I've got a stack of brake pads in the shop 449 00:23:38,640 --> 00:23:42,840 Speaker 2: that are going back on Monday. Wow, you know, why 450 00:23:42,840 --> 00:23:44,479 Speaker 2: do we Why don't we have to go through this? 451 00:23:44,560 --> 00:23:47,639 Speaker 2: Why can't we call manufacturers and have them know what 452 00:23:47,640 --> 00:23:50,680 Speaker 2: the hell they're selling in plain English? 453 00:23:50,720 --> 00:23:53,200 Speaker 6: Well, it's all in the engineering, right, and it's. 454 00:23:53,119 --> 00:23:55,000 Speaker 2: All in the engineering, and it's all in the supplements, 455 00:23:55,000 --> 00:23:57,360 Speaker 2: and it all does the information, you know, work its 456 00:23:57,359 --> 00:23:58,119 Speaker 2: way downhill. 457 00:23:58,200 --> 00:24:02,080 Speaker 6: So you got time for quick question, real truck. 458 00:24:02,119 --> 00:24:03,399 Speaker 2: Real quick two minutes. 459 00:24:03,520 --> 00:24:06,560 Speaker 6: So when you hit the clutch and it doesn't want 460 00:24:06,560 --> 00:24:09,520 Speaker 6: to you got to really kick it sometimes, and I 461 00:24:09,760 --> 00:24:10,919 Speaker 6: believe there's an adjustment. 462 00:24:11,080 --> 00:24:12,840 Speaker 4: What do I got to replace or deuce. 463 00:24:13,200 --> 00:24:15,239 Speaker 6: Because it seems like it's just going out or one 464 00:24:15,280 --> 00:24:16,760 Speaker 6: of these days, it's just not going to want to 465 00:24:16,800 --> 00:24:20,080 Speaker 6: start because that clutch will what so inther words, if you. 466 00:24:20,080 --> 00:24:22,840 Speaker 2: Don't push it far enough, the starter. 467 00:24:22,600 --> 00:24:25,000 Speaker 6: Won't engage, it won't start. Yeah. 468 00:24:25,119 --> 00:24:26,960 Speaker 2: Okay, So there's going to be a switch like a 469 00:24:26,960 --> 00:24:30,920 Speaker 2: brake light switch on the clutch pedal. Okay, ninety six, 470 00:24:31,359 --> 00:24:34,639 Speaker 2: and he's slopping the linkage. Is the switch? Is the 471 00:24:34,680 --> 00:24:37,600 Speaker 2: switch worn? Is the switch sitting in the hole cock 472 00:24:37,680 --> 00:24:39,800 Speaker 2: to the side that the pedals hit it so many times? 473 00:24:39,880 --> 00:24:42,800 Speaker 2: How many millions of miles are on this truck? Watch this? 474 00:24:43,800 --> 00:24:47,840 Speaker 6: Well the truck's probably four hundred and twenty thousand, but 475 00:24:47,920 --> 00:24:51,240 Speaker 6: it's got a new factory block motory. 476 00:24:51,320 --> 00:24:53,880 Speaker 2: Well yeah, but yeah, but when you change the engine block, 477 00:24:53,920 --> 00:24:57,199 Speaker 2: did you change the clutch linkage under the dash? No? No, right, 478 00:24:57,400 --> 00:24:59,720 Speaker 2: there you go. See that's what I mean. Here you go. 479 00:25:00,440 --> 00:25:05,280 Speaker 5: So so crawl under the dash, all right, and take a 480 00:25:05,320 --> 00:25:08,600 Speaker 5: flashlight with you, and you'll see as you depress the pedal, 481 00:25:08,800 --> 00:25:10,560 Speaker 5: there's going to be a stop that has to hit 482 00:25:11,119 --> 00:25:12,080 Speaker 5: a tab that's. 483 00:25:11,920 --> 00:25:15,920 Speaker 2: The brake light switch. All right. Now, if the linkage 484 00:25:15,960 --> 00:25:18,480 Speaker 2: is worn and you can't get it to contact the 485 00:25:18,520 --> 00:25:22,439 Speaker 2: switch any better because some infantismally obsolete part that no 486 00:25:22,520 --> 00:25:25,360 Speaker 2: longer exists on the planet isn't around, and you need 487 00:25:25,400 --> 00:25:29,480 Speaker 2: to make the pedal contact the switch sooner. Take a 488 00:25:29,600 --> 00:25:33,320 Speaker 2: vacuum cap, you know, the old days, vacuum cap, carburetors, 489 00:25:33,359 --> 00:25:36,560 Speaker 2: vacuum lines, that kind of thing. Find the right size 490 00:25:36,600 --> 00:25:38,359 Speaker 2: vacuum cap. Put it on the end of that switch 491 00:25:38,359 --> 00:25:41,000 Speaker 2: so it depresses the button. But you'll probably have to 492 00:25:41,000 --> 00:25:43,160 Speaker 2: trim the rubber a little bit so it can depress. 493 00:25:42,960 --> 00:25:47,639 Speaker 6: Down right, all right, better in duct tape, Right, that's. 494 00:25:47,480 --> 00:25:49,440 Speaker 2: Better than duct tape. Yeah, I'm always better than duct tape, 495 00:25:49,520 --> 00:25:52,720 Speaker 2: trust me, and see what that does. All right, that's it. 496 00:25:52,760 --> 00:25:53,800 Speaker 4: That's all I got. 497 00:25:53,880 --> 00:25:56,600 Speaker 2: You're very welcome. You're very welcome. Thank you, Robert. You'd 498 00:25:56,600 --> 00:25:59,560 Speaker 2: be well out there in Nevada, Nevada. I wonder if 499 00:25:59,600 --> 00:26:02,280 Speaker 2: I'm stilling billboard eight five five five six zero nine 500 00:26:02,359 --> 00:26:05,280 Speaker 2: nine zero zero. Tom's like, no, I'll be back right 501 00:26:05,280 --> 00:26:10,480 Speaker 2: after this, and we are rolling down the highway. Let's 502 00:26:10,480 --> 00:26:12,359 Speaker 2: go back to Frank an Illinois return call from a 503 00:26:12,400 --> 00:26:14,439 Speaker 2: couple of weeks ago. Frank, what's the status on this 504 00:26:14,480 --> 00:26:16,040 Speaker 2: fifteen highlander? What'd you find out? 505 00:26:17,000 --> 00:26:21,440 Speaker 7: Well? I got the results backs the giversiel averages. They 506 00:26:21,480 --> 00:26:24,240 Speaker 7: call it sixty six hundred. This was done at thirty 507 00:26:24,320 --> 00:26:29,359 Speaker 7: three hundred miles. The report came back stating that the 508 00:26:29,400 --> 00:26:32,240 Speaker 7: wear materials are at the lower level the mats, a 509 00:26:32,320 --> 00:26:34,760 Speaker 7: good sign that the wearing parts of the engine are 510 00:26:34,800 --> 00:26:38,639 Speaker 7: operated in a healthy manner. No contamination turned out for 511 00:26:38,640 --> 00:26:42,480 Speaker 7: a few cool water dirt viscasi red in the zero 512 00:26:42,640 --> 00:26:48,600 Speaker 7: W twenty range, low in solubles in silicone show defective 513 00:26:48,640 --> 00:26:53,480 Speaker 7: oil and air filtration exit results. Over All, the only 514 00:26:53,520 --> 00:26:56,000 Speaker 7: thing I noticed on the report that might be a 515 00:26:56,040 --> 00:27:02,080 Speaker 7: little high for thirty three hundred was the calcium, magnesium, phosphorus, 516 00:27:02,160 --> 00:27:04,320 Speaker 7: and zinc levels for thirty three hundred. It might have 517 00:27:04,359 --> 00:27:07,359 Speaker 7: been a hair high, but it wasn't over the universal averages. 518 00:27:08,000 --> 00:27:10,159 Speaker 7: So the only thing I can assume is when it 519 00:27:10,200 --> 00:27:13,119 Speaker 7: was serviced at the dealer, I don't know how they 520 00:27:13,160 --> 00:27:15,840 Speaker 7: got all that gold speck and flakes and stuff in 521 00:27:15,880 --> 00:27:19,760 Speaker 7: that engine that kind of cut the builders open too. 522 00:27:19,840 --> 00:27:22,960 Speaker 7: At that time, nothing was in there, so it's somewhat 523 00:27:22,960 --> 00:27:25,199 Speaker 7: it was still a little mystery. But B six is 524 00:27:25,200 --> 00:27:28,520 Speaker 7: a running whisper quiet, so I guess I don't know 525 00:27:28,640 --> 00:27:29,040 Speaker 7: for sure. 526 00:27:29,400 --> 00:27:35,920 Speaker 2: Well, you know, is it possible and we're assuming, which 527 00:27:35,960 --> 00:27:37,800 Speaker 2: is a dangerous word for a lot of reasons. 528 00:27:38,359 --> 00:27:38,679 Speaker 7: Right. 529 00:27:39,280 --> 00:27:40,919 Speaker 2: You know, one of the things I did in the 530 00:27:40,960 --> 00:27:43,040 Speaker 2: shop a good couple of years ago is I built 531 00:27:43,040 --> 00:27:45,560 Speaker 2: a funnel rack. You know what I mean by a 532 00:27:45,560 --> 00:27:47,600 Speaker 2: funnel rack. I took We took some we took some 533 00:27:47,640 --> 00:27:50,280 Speaker 2: two inch white plumber's pipe, and we basically made an 534 00:27:50,280 --> 00:27:52,879 Speaker 2: octopus and we bolted it to the wall and right, 535 00:27:53,240 --> 00:27:55,320 Speaker 2: it all comes down, It all funnels down at all 536 00:27:55,400 --> 00:27:58,120 Speaker 2: next down to one pipe and then it drips into 537 00:27:58,160 --> 00:28:00,639 Speaker 2: a pail and that's our filter. And we would take 538 00:28:00,640 --> 00:28:02,159 Speaker 2: you know, the oil filter because that we have we 539 00:28:02,280 --> 00:28:05,040 Speaker 2: probably have fourteen different oil filters for all the cars. 540 00:28:05,680 --> 00:28:07,600 Speaker 2: But the one thing I didn't like about that was 541 00:28:07,640 --> 00:28:09,480 Speaker 2: and of course, how else would just store all the filters? 542 00:28:09,520 --> 00:28:11,439 Speaker 2: You're tripping over them, They fall all over the ground. 543 00:28:11,440 --> 00:28:16,159 Speaker 2: No matter what you do, is you're exposing the face 544 00:28:16,240 --> 00:28:20,160 Speaker 2: or the outside of the funnel, the funnel, the atmosphere 545 00:28:20,720 --> 00:28:25,480 Speaker 2: shops a dirty environment. So we ended up research Kathy, 546 00:28:25,800 --> 00:28:29,000 Speaker 2: through her due diligence and research, hence the name, she 547 00:28:29,160 --> 00:28:31,880 Speaker 2: found funnel covers. So every time we do an oil change, 548 00:28:31,880 --> 00:28:33,600 Speaker 2: we take the filter down, we take the cover off, 549 00:28:33,640 --> 00:28:35,480 Speaker 2: we put it in the car, bump the oil in, 550 00:28:35,560 --> 00:28:37,600 Speaker 2: put it back in the rack, put the funnel cover 551 00:28:37,720 --> 00:28:39,560 Speaker 2: back on the lids, so it doesn't get dirty, it 552 00:28:39,560 --> 00:28:42,760 Speaker 2: doesn't get contaminated. Maybe that material got in the engine 553 00:28:42,760 --> 00:28:46,360 Speaker 2: because they're not careful with their funnels and raw material, 554 00:28:46,440 --> 00:28:50,080 Speaker 2: wrong material got in the engine as a result of that. 555 00:28:50,080 --> 00:28:52,560 Speaker 7: That could be the only reason I could see, because, 556 00:28:52,720 --> 00:28:54,840 Speaker 7: like I said, other than him serving the sip. When 557 00:28:54,840 --> 00:28:58,280 Speaker 7: I initially head bought it from them, I changed on 558 00:28:58,560 --> 00:29:02,040 Speaker 7: oil and filters. Wipe all the plastic funnels. I put 559 00:29:02,080 --> 00:29:04,760 Speaker 7: in a plastic bag, seal them, and I re wipe 560 00:29:04,800 --> 00:29:08,240 Speaker 7: them when I changed the oil again. So it had 561 00:29:08,280 --> 00:29:11,880 Speaker 7: to come from them somehow before they put a lot 562 00:29:11,880 --> 00:29:14,760 Speaker 7: in there. I can tell you. 563 00:29:13,840 --> 00:29:15,680 Speaker 2: Either that or they had a lot of contaminant in 564 00:29:15,680 --> 00:29:19,560 Speaker 2: the air. I worry about outside contamination like that, But 565 00:29:19,600 --> 00:29:22,840 Speaker 2: that's the only way I could think oil would get 566 00:29:22,880 --> 00:29:25,200 Speaker 2: contaminated like that, or you know, did it come out 567 00:29:25,240 --> 00:29:27,360 Speaker 2: of the dealership like that? But I don't don't. I 568 00:29:27,400 --> 00:29:30,360 Speaker 2: don't see how. I don't see how their oil would 569 00:29:30,360 --> 00:29:32,320 Speaker 2: be that contaminated because it's coming out of a bag 570 00:29:32,400 --> 00:29:34,880 Speaker 2: or a box or you know, something like that. You 571 00:29:34,880 --> 00:29:38,240 Speaker 2: would think that would be a cataclysmic failure on that stretch. 572 00:29:38,520 --> 00:29:42,320 Speaker 7: So yeah, well they bought it used from them, they 573 00:29:42,440 --> 00:29:45,640 Speaker 7: serviced it up and then at the first dump is 574 00:29:45,640 --> 00:29:48,600 Speaker 7: when all the flakes and the specs showed up, which 575 00:29:48,680 --> 00:29:50,720 Speaker 7: I was shocked. I called you and you said, well 576 00:29:50,720 --> 00:29:54,120 Speaker 7: that's a good place for a Blackstone oil report, and 577 00:29:54,280 --> 00:29:55,400 Speaker 7: that's how it comes back. 578 00:29:55,560 --> 00:29:58,000 Speaker 2: Well, let's see. You know what time will tell if 579 00:29:58,080 --> 00:29:59,920 Speaker 2: if that engine is still running in a year, and 580 00:30:00,000 --> 00:30:03,240 Speaker 2: I would expect it to be Blackstone's accurate. If not, 581 00:30:03,800 --> 00:30:08,360 Speaker 2: it's all smoking mirrors. Uh, you know you're gonna You're 582 00:30:08,360 --> 00:30:11,920 Speaker 2: gonna be our guinea pig, Frank. All right, so uh, 583 00:30:12,040 --> 00:30:13,800 Speaker 2: you keep listening. You call us in a year, you 584 00:30:13,880 --> 00:30:15,320 Speaker 2: let us know how that engine's doing. 585 00:30:15,320 --> 00:30:18,080 Speaker 7: All right, brother, I'll let you know down the line 586 00:30:18,120 --> 00:30:18,840 Speaker 7: the results. 587 00:30:18,920 --> 00:30:20,640 Speaker 2: You're very good, Thank you, Frank. You'd be well. You 588 00:30:20,680 --> 00:30:22,720 Speaker 2: have a great rest of the weekend. Eight five five, 589 00:30:22,800 --> 00:30:25,080 Speaker 2: five six zero nine nine zero zero running any and 590 00:30:25,120 --> 00:30:30,800 Speaker 2: the car doctor coming back right after this. I want 591 00:30:30,800 --> 00:30:34,160 Speaker 2: to finish today talking about the good and the bad. Right, 592 00:30:34,240 --> 00:30:35,520 Speaker 2: we were going to talk about the good, the bad, 593 00:30:35,520 --> 00:30:37,200 Speaker 2: and the ugly. We had so many calls, but let 594 00:30:37,200 --> 00:30:39,640 Speaker 2: me finish here, so you know the ugly. The ugly 595 00:30:39,680 --> 00:30:41,440 Speaker 2: was the Ford Fusion. It took four sets of brake 596 00:30:41,480 --> 00:30:44,479 Speaker 2: pads and more hours than I can count of research 597 00:30:44,520 --> 00:30:46,080 Speaker 2: to find the right set of pads. It's Ford Is 598 00:30:46,160 --> 00:30:48,440 Speaker 2: updated them over the years, and they haven't told anybody 599 00:30:49,320 --> 00:30:53,080 Speaker 2: the ugly. And I realized the ugly comes about because 600 00:30:53,120 --> 00:30:55,960 Speaker 2: people don't know. And that's a very simple statement, but 601 00:30:56,000 --> 00:30:58,360 Speaker 2: it's the truth. People don't understand order repair. They don't know, 602 00:30:58,360 --> 00:31:00,160 Speaker 2: they don't know how to interact, they don't know to 603 00:31:00,200 --> 00:31:03,560 Speaker 2: communicate and be social. Fellow walked into the shop one 604 00:31:03,600 --> 00:31:06,080 Speaker 2: afternoon this week about two o'clock. How much to put 605 00:31:06,080 --> 00:31:09,840 Speaker 2: eight fuel injectors in my suburban? Huh? 606 00:31:09,880 --> 00:31:10,080 Speaker 3: You know? 607 00:31:10,120 --> 00:31:12,959 Speaker 2: How do we get here? And I have the injectors. 608 00:31:13,400 --> 00:31:15,280 Speaker 2: I went to Rock Auto and I bought six of 609 00:31:15,280 --> 00:31:16,960 Speaker 2: these and two of this and they look the same. 610 00:31:17,080 --> 00:31:20,360 Speaker 2: And whoa time out? And it's also got high mileage 611 00:31:20,360 --> 00:31:23,360 Speaker 2: on it. I think it was three hundred thousand miles. Well, 612 00:31:23,440 --> 00:31:25,800 Speaker 2: who diagnosed it? I started asking all the questions. Who 613 00:31:25,840 --> 00:31:27,840 Speaker 2: diagnosed it? Well, a buddy of mine, he has access 614 00:31:27,840 --> 00:31:31,120 Speaker 2: to a snap on scan tool. Snap on diagnostics prove 615 00:31:31,200 --> 00:31:34,040 Speaker 2: this to be the repair it's got a fuel distribution 616 00:31:34,200 --> 00:31:39,960 Speaker 2: problem and so forth. How much you know, where do 617 00:31:40,000 --> 00:31:42,480 Speaker 2: you go with that? How do you approach that? That's 618 00:31:42,520 --> 00:31:44,800 Speaker 2: like walking into a doctor's office and saying, hey, I 619 00:31:44,840 --> 00:31:47,880 Speaker 2: need this knee replaced because it hurts every third Tuesday. 620 00:31:48,440 --> 00:31:50,920 Speaker 2: Can you give me a price. I don't understand that. 621 00:31:50,960 --> 00:31:54,400 Speaker 2: I don't understand how some people think that walking in 622 00:31:54,480 --> 00:31:57,200 Speaker 2: and asking for a repair without a diagnosis, without any 623 00:31:57,560 --> 00:32:00,880 Speaker 2: conversation is the right way to go. And I said 624 00:32:00,880 --> 00:32:02,960 Speaker 2: to Steve, you know what, I calmed them down. I 625 00:32:03,160 --> 00:32:06,600 Speaker 2: didn't throw them out. I was actually nice, which I 626 00:32:06,640 --> 00:32:09,280 Speaker 2: always am, but you know, sometimes you just get frustrated. 627 00:32:09,840 --> 00:32:12,840 Speaker 2: I maintained my composure like I'm supposed to, and I 628 00:32:12,920 --> 00:32:14,920 Speaker 2: kind of walked them through several steps. I asked them 629 00:32:14,920 --> 00:32:16,520 Speaker 2: to send me an email if you have to see it, 630 00:32:16,560 --> 00:32:20,200 Speaker 2: but listen, I did my part. That's the bad. Don't 631 00:32:20,200 --> 00:32:22,520 Speaker 2: walk into a repair shop and just assume they're there 632 00:32:22,560 --> 00:32:24,880 Speaker 2: waiting for you to show up, and that you're gonna 633 00:32:24,920 --> 00:32:26,360 Speaker 2: you know, you're not gonna bring your eggs to the 634 00:32:26,400 --> 00:32:28,880 Speaker 2: diner and say here, cook them. Because when they give 635 00:32:28,920 --> 00:32:33,600 Speaker 2: somebody indigestion, somebody's got to be responsible. The good, the 636 00:32:33,640 --> 00:32:37,600 Speaker 2: good was Sean. Sean's a new customer, late model Escape 637 00:32:37,640 --> 00:32:39,800 Speaker 2: twenty one to fourd Escape, walked in, Hey, I need 638 00:32:39,800 --> 00:32:41,840 Speaker 2: brakes on my escape, walked out, looked at it. Yep, 639 00:32:41,880 --> 00:32:44,680 Speaker 2: you sure do you know? And I kind of walked 640 00:32:44,720 --> 00:32:48,040 Speaker 2: them through pricing because pricing is very sensitive, right, Everybody 641 00:32:48,120 --> 00:32:50,280 Speaker 2: has perceived values, and I wanted them to understand what 642 00:32:50,320 --> 00:32:51,680 Speaker 2: we're going to do and how we're going to do it, 643 00:32:51,720 --> 00:32:55,600 Speaker 2: and especially with breaks, there's no cheating on breaks. Some 644 00:32:55,640 --> 00:32:58,280 Speaker 2: repairs you can cheat at customer request. There's some things 645 00:32:58,320 --> 00:33:00,680 Speaker 2: you can cut, and you will and you'll explain it 646 00:33:00,720 --> 00:33:02,600 Speaker 2: to the customer to keep them informed, because it's your 647 00:33:02,640 --> 00:33:05,840 Speaker 2: obligation to keep them informed. But breaks better stop on 648 00:33:05,880 --> 00:33:08,240 Speaker 2: a dime, give you nine cents change as the saying goes, right, 649 00:33:08,760 --> 00:33:10,880 Speaker 2: And it was a pleasure talking to Sean. And Sean 650 00:33:11,000 --> 00:33:14,000 Speaker 2: was probably the best customer of the week and he 651 00:33:14,040 --> 00:33:17,120 Speaker 2: hasn't even given us any money yet. And you know, 652 00:33:17,200 --> 00:33:20,440 Speaker 2: it just made me think every week has it the good, 653 00:33:20,960 --> 00:33:24,200 Speaker 2: the bad, and the ugly, and that's the challenge of 654 00:33:24,280 --> 00:33:27,600 Speaker 2: order repair. Anyway, I just wanted you to hear that story. 655 00:33:27,720 --> 00:33:30,680 Speaker 2: I feel better. Thank you for the therapy. Ah, I'm 656 00:33:30,720 --> 00:33:32,840 Speaker 2: running ady in the car. Doctor, it's been an absolute 657 00:33:32,920 --> 00:33:37,600 Speaker 2: pleasure until the next time. Good mechanics aren't expensive, they're priceless. 658 00:33:38,240 --> 00:33:39,000 Speaker 2: See you