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Speaker 1: Chilling us for the great American Thanksgiving Day tradition.

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Speaker 2: The spleets of New York City are aligned.

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Speaker 1: With millions of spectators and Holida each year is in

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Speaker 1: the air, a celebration filled with television and music's biggest stars,

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Speaker 1: world famous balloons, incredible marching vans, phenomenal floats.

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Speaker 3: And Ron Ananian.

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Speaker 2: It was sort of a clear cut battery replacement in

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Speaker 2: terms of need, because the car told me it needed

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Speaker 2: a battery and it was actually correct.

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Speaker 4: It one for the agent.

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Speaker 1: Drive can.

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Speaker 3: Just be thankful the car Doctor.

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Speaker 2: The demands being placed on a battery today in a

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Speaker 2: modern vehicle have escalated so over the last few years.

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Speaker 2: You're looking at the center in the core of the

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Speaker 2: vehicle's electrical system and it becomes just that important.

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Speaker 3: Welcome to the radio home of Ronananian, the Car Doctor.

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Speaker 3: Since nineteen ninety one. This is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If your mechanics giving you a busy signal, pick up

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Speaker 3: the phone and call in. The garage doors are open.

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Speaker 2: But I am here to take your calls at eight

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Speaker 2: five five five ninety nine hundred.

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Speaker 3: And now he.

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Speaker 2: Ronnie Hey, Welcome to ronin Any and the Car Doctor.

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Speaker 2: The phone numbers eight five five five six oh nine

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Speaker 2: nine zero zero. The website's Cardoctorshow dot com. The affiliate

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Speaker 2: list is at TuneIn dot com. You can TuneIn dot com.

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Speaker 2: You can subscribe to podcast at either iHeart dot com

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Speaker 2: and iTunes dot com. Let's get on with the show today.

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Speaker 2: I've been looking forward to this week's show for a

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Speaker 2: lot of reasons. We're going to have some exciting guests

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Speaker 2: on for you in the next two hours. One of

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Speaker 2: them is going to be talking to us about jumper

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Speaker 2: packs and the technology and how it's shrunk and how

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Speaker 2: much smaller it's become in the way of how big

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Speaker 2: everything isn't anymore. And we're looking forward to talking to

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Speaker 2: Scott from Anti Gravity Batteries down around the bottom of

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Speaker 2: the hour. Next hour, we're going to be talking to

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Speaker 2: Tim McDonald from the folks over at Mitchell Information Systems

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Speaker 2: talking about computerizing the repair shop, and Tim, as he

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Speaker 2: makes his yearly appearance around the Card Doctor, is going

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Speaker 2: to be with us to talk about the different things

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Speaker 2: that Tim sees and the way they've improved the product

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Speaker 2: and information for the technician and for you, the consumer

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Speaker 2: and the vehicle the shop owner as well. So we're

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Speaker 2: going to talk a little bit about that. That isn't

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Speaker 2: what I'm excited about. I was reading an article this

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Speaker 2: week out of Motor magazine and it really kind of

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Speaker 2: sent a chill down my spine. Intelligent connected technologies coming

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Speaker 2: to select twenty seventeen Catillacts. And I'm reading this and

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Speaker 2: it says Cadillact will begin offering advanced intelligent and connected

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Speaker 2: vehicle technologies on certain twenty seventeen model year vehicles. Who

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Speaker 2: is anoun by General Motor CEO Mary Barra at the

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Speaker 2: recent Intelligent Transport System World Congress in Detroit in about

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Speaker 2: two years in all new twenty seventeen Cadillac will all

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Speaker 2: for our customers and advanced driver assist technology at the

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Speaker 2: moment called Supercrews. And at the same timeframe of the

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Speaker 2: Cadillac cts will be equipped with vehicle to vehicle communication technology.

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Speaker 2: They're making the transition to completely autonomous self driving cars.

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Speaker 2: And I'm saying, how crazy and cool and wonderful is that?

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Speaker 2: And then I'm a little bit afraid because this is

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Speaker 2: week four when they still can't fix my washing machine,

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Speaker 2: And I'm saying, how do we go from We can't

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Speaker 2: fix a washing machine that doesn't fly, go to space,

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Speaker 2: drive down the road, doesn't move from a room eight

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Speaker 2: by eight. All it has to do is wash clothes.

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Speaker 2: And I've had five factory certified Whirlpool technicians and the

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Speaker 2: Assurance Warranty Corporation and everybody under the sun look at

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Speaker 2: this and tell me, Hey, we can't figure out what's

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Speaker 2: wrong with it. It's a washing machine. It's this big, this toll,

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Speaker 2: it's white. It has a motor, a drum, a computer board,

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Speaker 2: a wiring harness. They've changed all five major components. This

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Speaker 2: week coming will be week five, and they're coming back

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Speaker 2: to replace one of the components that they changed three times,

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Speaker 2: and the main wiring harness. And then they'll decide that

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Speaker 2: the washing machine that they probably got fifteen hundred dollars

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Speaker 2: in repair and service into that's worth five hundred is

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Speaker 2: probably scraping. They can't fix it. And yet in twenty seventeen,

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Speaker 2: we're going to have vehicle to vehicle communication technology where

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Speaker 2: cars can talk to each other and approach stop signs

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Speaker 2: and traffic lights and look out for each other and

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Speaker 2: avoid collision and we can fix a device that doesn't

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Speaker 2: move from the room. You got to be afraid of this, folks.

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Speaker 2: You've got to sit there and say, where is this

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Speaker 2: going to lead us? And where does it end? And

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Speaker 2: I'm not kidding around. I'm saying this kind of tug

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Speaker 2: in cheek, but it's such an irony that in this

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Speaker 2: day and age we can't fix simple and yet we

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Speaker 2: keep barrel rolling along trying to create more complicated And

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Speaker 2: how ridiculous is this? And I can't help but also think,

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Speaker 2: who's going to fix this? Now? You've got to understand

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Speaker 2: what goes on inside. For example, new car dealers. I

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Speaker 2: have a lot of friends and new car dealers, and

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Speaker 2: they'll tell you to anybody, they'll tell you what they think.

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Speaker 2: And they think that the day and the age of

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Speaker 2: the seasoned veteran technician is coming to an end because

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Speaker 2: everything is becoming plug and play. They don't want that

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Speaker 2: guy that sits at the upper end of the food chain,

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Speaker 2: the a tech making that one hundred hundred and fifty

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Speaker 2: thousand dollars a year salary. They want that cheap kid

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Speaker 2: coming in at a tech school that's making thirty thirty

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Speaker 2: five thousand a year. Maybe they can plug components in,

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Speaker 2: in and out and in a day and age when

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Speaker 2: some dealerships, a lot of dealerships I know of, and

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Speaker 2: some independent repair shops, I'll just pick it on dealerships today.

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Speaker 2: They can't get an oil change done in fifteen minutes

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Speaker 2: and not forget to tighten something, loosen something, add something.

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Speaker 2: They can't get that done right in twenty seventeen, did

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Speaker 2: I tell you in twenty seventeen, we're going to create

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Speaker 2: an automobile that leads us towards the next evolution. By

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Speaker 2: twenty twenty, we're going to have cars that navigate down

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Speaker 2: the road completely by themselves. It's really got to make

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Speaker 2: you wonder just how we're going to deal with this technology,

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Speaker 2: because the bottom line becomes, we've already got so much

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Speaker 2: technology now we can't absorb it all. We can't deal

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Speaker 2: with it all. And at what point does the saturation moment,

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Speaker 2: when we're filled up like a sponge with water just

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Speaker 2: reverse the effects on us and cause bigger problems for

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Speaker 2: us because we're not talking about well, we're not talking

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Speaker 2: about a washing machine. If the washing machine doesn't work,

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Speaker 2: it just kind of sits there, which it has been

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Speaker 2: doing for the past four weeks. By the way that

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Speaker 2: I tell you I can't get my washing machine fixed

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Speaker 2: for four weeks. But the car traveling down the road

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Speaker 2: that two ton missile doing sixty miles an hour. But

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Speaker 2: we're going to do this in steps because it's a

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Speaker 2: really interesting article. I maybe we'll talk about it a

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Speaker 2: little bit to say if we have time. If not,

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Speaker 2: we'll do it an upcoming show where they talk about

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Speaker 2: over the next three to four years, beginning in twenty seventeen,

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Speaker 2: they're going to graduate. They're going to have a style

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Speaker 2: of vehicle where you can take your hands off the wheel.

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Speaker 2: You're sitting behind the wheel, you take your hands off

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Speaker 2: the wheel, touch the crew's control, it takes over, and

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Speaker 2: then using radar and vehicle positioning, they control speed and

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Speaker 2: which way the car goes and so on. And then

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Speaker 2: the next model year it's going to be where you're

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Speaker 2: in the seat next to the steering wheel and you

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Speaker 2: push the button and the car takes over and drives,

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Speaker 2: and then you'll have a set of controls to deal with.

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Speaker 2: And then it's going to be where you're in the

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Speaker 2: back seat and you're just completely away from anything and

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Speaker 2: the car's just driving on its own and you have

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Speaker 2: to sit there and say, who's going to fix this?

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Speaker 2: Are we really ready for that? And real question in

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Speaker 2: my mind is do we really need all that? Hello,

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Speaker 2: and welcome to the Car Doctor. Ron and Aenian here

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Speaker 2: at the Helm is always at eight five five five

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Speaker 2: six oh nine nine zero zero. That is the Car

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Speaker 2: Doctor's toll free number. You can give me a call anytime,

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Speaker 2: day or night. We're live on the air Saturday afternoons

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Speaker 2: two to four pm Eastern time. That's when this network

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Speaker 2: radio show originates. But eight five five five six oh

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Speaker 2: nine nine zero zero is a twenty four to seven number.

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Speaker 2: We have that set up so that you can call

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Speaker 2: leave a message. If we're not on the air, fast Harry,

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Speaker 2: my able and trusted executive producer, we'll give you a

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Speaker 2: call back and let you know. Hey, listen, you want

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Speaker 2: to talk to Ron, here's the time you can do it,

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Speaker 2: and I'll look you up and put you in que

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Speaker 2: and we'll solve your problem for you up here on air.

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Speaker 2: And that's if you call eight five five five six

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Speaker 2: o nine nine zero zero. As I said before, you

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Speaker 2: can get a hold of podcast if you want more

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Speaker 2: information about this radio show at Cardoctorshow dot com. There's

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Speaker 2: an affiliate list and also podcast at TuneIn dot com.

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Speaker 2: But if you want to subscribe, you get over to

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Speaker 2: iheartradioiheart dot com or iTunes dot com. And if if

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Speaker 2: you need me during the week, Ron and Anian, you

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Speaker 2: can go to Ron at Cardoctorshow dot com. Just drop

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Speaker 2: me an email Ron at Cardoctorshow dot com and I'll

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Speaker 2: be glad to answer your questions. The phone banks are

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Speaker 2: lit up. We've got some great interviews for you in

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Speaker 2: the next two hours. Let's get this hour one out

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Speaker 2: of the way first, and we're going to begin and

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Speaker 2: open the garage doors as soon as the car doctor

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Speaker 2: comes back.

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Speaker 4: Don't go away.

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Speaker 2: Oh you guys, are we ready to take a call?

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Speaker 1: Song?

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Speaker 2: Okay, Tony Okay, Tom Okay, Harry Harry, Harry.

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Speaker 5: Love.

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Speaker 6: Wait a minute, Wait a minute, a minute, we're doing

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Speaker 6: Christmas songs already.

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Speaker 2: The turkey's not even cold yet. Well, but Tony brought

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Speaker 2: in some good stuff for the for the egg nog.

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Speaker 4: Would you watch some.

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Speaker 2: No, I'm not allowed to do that as violation of

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Speaker 2: FCC Statute number one eighty six to fourteen Dish twelve.

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Speaker 2: You know that.

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Speaker 4: But we don't have to tell them.

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Speaker 2: I think they might know by now, so just just

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Speaker 2: just be mindful. So but let's I'll keep that in

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Speaker 2: mind for after the show. But happy holidays everybody that

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Speaker 2: tunes into The Card Doctor. We appreciate all you folks

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Speaker 2: being out there. Let's open the garage doors, is Sarah.

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Speaker 2: Let's go over and talk to Connie and keep Port,

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Speaker 2: New Jersey and see what's going on with their two

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Speaker 2: thousand and three Ford Windstar. Connie, you're on with the

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Speaker 2: Card Doctor.

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Speaker 4: How can I help?

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Speaker 5: Hi? Ron, Thanks for taking my call.

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Speaker 2: You're very welcome. That's going on?

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Speaker 5: Well, my car does not in the rain. It stalls out.

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Speaker 2: It just dies.

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Speaker 5: I shouldn't even take stalled. It'll drive, It starts.

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Speaker 2: Up fine, It'll drive.

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Speaker 5: For about fifteen twenty minutes and then all of a sudden,

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Speaker 5: it just dies. Nothing just dies. And this has happened

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Speaker 5: to me twice. I've had it tow twice. The last

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Speaker 5: time it's in a garage now four. It's been trying

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Speaker 5: to be repaired for about a month. Okay, So I

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Speaker 5: don't know what else to do.

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Speaker 2: I mean, they can't they can't, they can't duplicate the

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Speaker 2: fault Connie, or it has to be when it rains.

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Speaker 5: They tell me they've taken it out in the rain,

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Speaker 5: they've driven it, they wet it. They constantly wet the

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Speaker 5: car on top underneath, but they don't have an issue

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Speaker 5: with it.

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Speaker 2: All right, let's let's let's talk just from a practical perspective,

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Speaker 2: and then I'll send you where I think you need

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Speaker 2: to be. How's that for a deal?

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Speaker 5: Okay, that's perfect, Thank you so much.

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Speaker 2: When a car dies at random, all right, think of

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Speaker 2: it like you're going to a doctor. All right, you know,

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Speaker 2: you go to the doctor, g doc. I didn't feel

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Speaker 2: good last Tuesday. I was walking up steps and I

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Speaker 2: got to the third flight of steps and all of

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Speaker 2: a sudden, I felt dizzy, and you know, I had

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Speaker 2: to sit down for a minute. I didn't really know

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Speaker 2: what was going on. And you know, they're gonna run

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Speaker 2: some tests, and they're gonna try to look for things

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Speaker 2: that aren't there now, but maybe show history. Maybe they'll

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Speaker 2: look at your do some blood work, Maybe they'll look

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Speaker 2: at your fatigue level, Maybe they'll look at vitamins. You know,

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Speaker 2: they'll start to do a work up on you. All right,

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Speaker 2: same thing with a car now in the case of

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Speaker 2: the car. What we can do is we can take

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Speaker 2: a scan tool and you know, we're trying to decide

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Speaker 2: is this electrical, is this fuel system related? Is this ignition?

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Speaker 2: Is this computer? What's the problem. So one of the

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Speaker 2: things I do in a situation like this is I'll

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Speaker 2: plug a scan tool in and I'll start looking at

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Speaker 2: the vital signs. I'll start to look at things like

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Speaker 2: fuel trim. You don't have to understand what fuel trim is, Connie,

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Speaker 2: I just know that it's a number that changes. It varies.

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Speaker 2: It's like your heart rate or blood pressure. It changes

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Speaker 2: with stress on the vehicle. It goes up and down.

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Speaker 2: And if I were to disconnect the battery on the

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Speaker 2: majority of modern cars built in the last twenty years

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Speaker 2: out there and plugged in a scan tool, I would

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Speaker 2: see your heart rate, blood pressure, i e. Fuel trim

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Speaker 2: be at a steady even number, and then as you

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Speaker 2: drove the car, it would adjust itself accordingly. So my

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Speaker 2: first question is I want to know where fuel trim is.

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Speaker 2: Is it showing plus ten percent, plus fifteen percent, minus

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Speaker 2: eight percent or is it showing zero. If it's showing zero,

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Speaker 2: I'm kind of suspect that gee, the computer reset for

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Speaker 2: some reason, and that'll put me in that direction. All right, Well, yeah,

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Speaker 2: I want to go. I want to really go look

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Speaker 2: at vital signs. Is does the battery if you were

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Speaker 2: to disconnect the battery on this car and I treat

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Speaker 2: every car different because they are different. If you were

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Speaker 2: to disconnect the battery on this car, hooked the battery

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Speaker 2: back up and turned on the radio, does it hold

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Speaker 2: the radio stations in the presets? You know button one

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Speaker 2: two three four? You understand what I'm saying. So when

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Speaker 2: this car dies, are the presets still in the radio

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Speaker 2: one two three four? If the presets are gone, then

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Speaker 2: I know whatever killed the car killed the electrical system.

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Speaker 2: It took away memory. So I'm going to start looking

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Speaker 2: in that direction, all right. And and those are the

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Speaker 2: kind of things we've got to go after. We've got

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Speaker 2: to decide. You know, is an animal, mineral or vegetable

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Speaker 2: is an electrical mechanical and I don't think it's mechanical.

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Speaker 2: Is an animal? Is it electrical fuel or ignition? That

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Speaker 2: being said, all right, wind stars have a very nasty habit.

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Speaker 2: The wiring harness around you. You've got to look at everything.

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Speaker 2: I mean, this isn't so easy for my seat. I

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Speaker 2: don't mean to make it sound like it's one two three,

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Speaker 2: but in particular with wind Stars, have them take look

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Speaker 2: at the wiring harness that runs around the passenger side

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Speaker 2: rear of the engine compartment. There's two places that we've

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Speaker 2: seen faults that are very common. One of them is

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Speaker 2: where the wiring harness runs around the area of the

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Speaker 2: air conditioning receiver dryer, which is the round black canister.

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Speaker 2: They rub through the harness and they get a little

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Speaker 2: bit of surface moisture on them and it absolutely drives

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Speaker 2: the car bananas. That's number one, and then number two

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Speaker 2: around the vapor management valve which is part of the

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Speaker 2: evaporative emission control system. Also in that back area of

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Speaker 2: the engine compartment. When the wiring harness there rubs through,

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Speaker 2: that will cause the car And just like you're describing

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Speaker 2: to me, I've seen it before, I've seen it, I've

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Speaker 2: read it. It's a real problem. And then the other

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Speaker 2: thing they want to go take a careful look at

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Speaker 2: is study the circuit suffuses nineteen and thirty, as those

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Speaker 2: are the circuits most likely affected on this vintage one

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Speaker 2: to two oh three wind Stars. When they dropped that

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Speaker 2: in the rain like that. All right, at least that

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Speaker 2: gives Oh, absolutely, there's hope. There's always there's there's always hope, Connie.

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Speaker 2: Now you know the other side of that is, yeah,

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Speaker 2: at two hundred thousand miles, what kind of shape is

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Speaker 2: the rest of the truck in? You know, if it's

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Speaker 2: not in the wiring harness and it's a very intermittent,

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Speaker 2: hard to duplicate problem. You know, this comes down to

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Speaker 2: dollars in time, because you know how much time and

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Speaker 2: money can you put in it, how much time can

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Speaker 2: they put in it, and you know anything can be fixed.

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Speaker 2: It's it's dollars and cents. Listen, we've had younger cars.

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Speaker 2: I condemned a two thousand and seven Chevy Malibu this

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Speaker 2: week with eighty thousand miles on it. The poor fella

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Speaker 2: had been into four dealerships and then it ended up

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Speaker 2: on my doorstep. I looked at it and I said, actually,

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Speaker 2: I'm sorry. Three dealerships. They had three dealer repairs in

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Speaker 2: the last year, and it looked to me like all

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Speaker 2: they were trying to do was sell the kid enough

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Speaker 2: to buy lawn furniture, because they weren't really fixing the car,

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Speaker 2: and every repair made the car worse. And I condemned

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Speaker 2: it at eighty thousand miles. And he said why, And

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Speaker 2: I said, because I don't know that your pocketbook can

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Speaker 2: afford to have me come back down off the wrong

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Speaker 2: leg of the diagnostic tree and go up the correct one.

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Speaker 2: And I think at this point you've spent almost four

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Speaker 2: thousand dollars.

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Speaker 5: I think you're you'd rather put that towards the newer.

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Speaker 2: Well, that's right, and that's my point. That's my point.

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Speaker 5: So, hey, do you look at cars, because I'm only

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Speaker 5: about an hour's.

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Speaker 2: South of you. We do, But you know, I don't

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Speaker 2: try not. I try not to do that here on air.

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Speaker 2: If you know what I'm saying, I'm not. I'm not

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Speaker 2: here to generate business. I'm just here to talk about

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Speaker 2: fixing cars.

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Speaker 5: So then I trust where it is and ask them

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Speaker 5: to look at these three things.

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Speaker 2: Oh yeah, absolutely. I don't want to take anything from anybody. Yeah,

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Speaker 2: and if they're if they're cognizant and able to and

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Speaker 2: they want to, yeah, let them let them take a

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Speaker 2: look at it. Have them go over those things and

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Speaker 2: take a look at that. And if that's not it,

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Speaker 2: I've got to tell you, that's a bad sign because

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Speaker 2: all that is the common stuff that affects those particular cars.

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Speaker 2: So then you're really starting to look for a needle

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Speaker 2: in a haystack.

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Speaker 5: Okay, all right, all right, yes, thank you so much.

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Speaker 2: You're very welcome. Come, you're very well.

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Speaker 5: Get back and tell you what happened.

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Speaker 2: Absolutely, you give Fast Harry a call at the eight

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Speaker 2: five five five six oh nine nine zero zero and

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Speaker 2: we'll talk about it here on there. All right, you're

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Speaker 2: very welcome. Connie. Yeah, that's you know, there comes that

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Speaker 2: point of dollars and cents and and where things have

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Speaker 2: to make sense in terms of what we're going to

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Speaker 2: do and how we're going to fix it. And it's

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Speaker 2: it's an issue, it really is. It's you've got to

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Speaker 2: decide how far do you want to go? Hey, coming

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Speaker 2: up next Scott Shafer. Scott's the owner of Anti Gravity Batteries.

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Speaker 2: We're going to talk to Scott about some of the

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Speaker 2: products we saw he had out on display at SEMA

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Speaker 2: and how impressed Fast Harry was with the product as

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Speaker 2: well as myself. So we want you to stay tuned

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Speaker 2: for that because we've got some interesting stuff coming up

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Speaker 2: in the way of jumpstart packs. I'm harminading the car Doctor.

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Speaker 2: We're back right after this. Four