1 00:00:00,040 --> 00:00:03,600 Speaker 1: An illegal alien from Guatemala charged with raping a child 2 00:00:03,680 --> 00:00:07,480 Speaker 1: in Massachusetts. An MS thirteen gang member from Al Salvador 3 00:00:07,720 --> 00:00:11,840 Speaker 1: accused of murdering a Texas man of Venezuelan charged with 4 00:00:11,920 --> 00:00:15,840 Speaker 1: filming and selling child pornography in Michigan. These are just 5 00:00:15,920 --> 00:00:19,680 Speaker 1: some of the heinous migrant criminals caught because of President 6 00:00:19,720 --> 00:00:23,320 Speaker 1: Donald J. Trump's leadership. I'm Christy nom the United States 7 00:00:23,320 --> 00:00:28,120 Speaker 1: Secretary of Homeland Security. Under President Trump, attempted illegal border 8 00:00:28,160 --> 00:00:31,680 Speaker 1: crossings are at the lowest levels ever recorded, and over 9 00:00:31,760 --> 00:00:34,960 Speaker 1: one hundred thousand illegal aliens have been arrested. If you 10 00:00:35,040 --> 00:00:38,920 Speaker 1: are here illegally, your next you will be fined nearly 11 00:00:39,000 --> 00:00:43,000 Speaker 1: one thousand dollars a day, imprisoned, and deported. You will 12 00:00:43,040 --> 00:00:46,680 Speaker 1: never return. But if you register using our CBP home 13 00:00:46,720 --> 00:00:50,120 Speaker 1: app and leave now, you could be allowed to return legally. 14 00:00:50,479 --> 00:00:55,240 Speaker 1: Do what's right. Leave now. Under President Trump, America's laws, 15 00:00:55,400 --> 00:00:57,840 Speaker 1: border and families will be protected. 16 00:00:57,920 --> 00:01:00,400 Speaker 2: Sponsored by the United States Department of Homeland Security. 17 00:01:00,640 --> 00:01:05,400 Speaker 3: Leadership effectiveness there goes as saying that great leaders are born, 18 00:01:05,800 --> 00:01:10,119 Speaker 3: not made. I'm sure we've all encountered a child, whether 19 00:01:10,160 --> 00:01:12,920 Speaker 3: it was a niece, nephew. You know your daughter, your 20 00:01:12,959 --> 00:01:15,800 Speaker 3: son a student that we felt like, oh, that was 21 00:01:15,800 --> 00:01:18,119 Speaker 3: a born leader, Like he has the skills at such 22 00:01:18,160 --> 00:01:21,320 Speaker 3: a young child to be a leader. And you know, 23 00:01:22,080 --> 00:01:25,160 Speaker 3: in my opinion, to some extent, I think the capacity 24 00:01:25,200 --> 00:01:29,559 Speaker 3: for great leadership is in me. However, we can all 25 00:01:29,600 --> 00:01:32,520 Speaker 3: benefit from learning how to become a more effective leader. 26 00:01:33,120 --> 00:01:35,319 Speaker 3: And although some people seem to just be gifted with 27 00:01:35,440 --> 00:01:39,120 Speaker 3: these skills, leadership kits can be learned and they can 28 00:01:39,160 --> 00:01:41,759 Speaker 3: be sharpened with time and practice. So I think it's 29 00:01:41,800 --> 00:01:45,400 Speaker 3: really important to go over and cover just what are 30 00:01:45,480 --> 00:01:48,320 Speaker 3: just some general traits of a powerful and successful leader 31 00:01:48,360 --> 00:01:54,600 Speaker 3: in business. So I'll start with communication. Communicating effectively is key. 32 00:01:56,040 --> 00:01:58,800 Speaker 3: You must be able as a leader to clearly and 33 00:01:58,920 --> 00:02:04,000 Speaker 3: concisely explain business goals, tasks and objectives to your employees. 34 00:02:04,520 --> 00:02:09,840 Speaker 3: If you find that in conversation you're not getting the 35 00:02:09,919 --> 00:02:13,400 Speaker 3: message you're trying to relay across, or the individual that 36 00:02:13,440 --> 00:02:17,000 Speaker 3: you're speaking to is not retaining the information, you need 37 00:02:17,040 --> 00:02:21,360 Speaker 3: to sharpen your communications skills. So you should be comfortable 38 00:02:21,680 --> 00:02:24,080 Speaker 3: speaking with one on one or you may be in 39 00:02:24,120 --> 00:02:27,240 Speaker 3: front of a large audience or communicating to an entire staff. 40 00:02:27,240 --> 00:02:31,240 Speaker 3: But ultimately, whatever you're trying to relay whatever information you 41 00:02:31,280 --> 00:02:33,840 Speaker 3: want to get across, it needs to be retained and 42 00:02:33,919 --> 00:02:36,240 Speaker 3: understood and it needs to be clear, so you know 43 00:02:36,600 --> 00:02:40,080 Speaker 3: that that's an important factor in leadership. And also you 44 00:02:40,080 --> 00:02:43,560 Speaker 3: want to be approachable. Communication is all about the steady 45 00:02:43,600 --> 00:02:47,360 Speaker 3: flow of verbal exchanges of ideas and information, So as 46 00:02:47,360 --> 00:02:50,840 Speaker 3: a leader, you must be approachable so that individuals will 47 00:02:50,880 --> 00:02:52,880 Speaker 3: come to you and you can have that constant flow 48 00:02:52,880 --> 00:02:57,880 Speaker 3: of conversation, motivate and inspire. This is a big one. 49 00:02:58,639 --> 00:03:02,720 Speaker 3: So successful leadership is built on people. The best leaders 50 00:03:02,760 --> 00:03:06,880 Speaker 3: they do drive their people with passion, enthusiasm, inspiration and motivation. 51 00:03:07,639 --> 00:03:10,320 Speaker 3: You have to invest the time and the people so 52 00:03:10,400 --> 00:03:12,480 Speaker 3: you are able to learn what are their strengths, what 53 00:03:12,480 --> 00:03:15,560 Speaker 3: are their needs, what are their priorities? Right, because if 54 00:03:15,600 --> 00:03:18,600 Speaker 3: you don't stay and the rest of this information, how 55 00:03:18,639 --> 00:03:21,519 Speaker 3: are you able to make them feel valued and reinforce 56 00:03:21,680 --> 00:03:25,000 Speaker 3: how their efforts are making a difference. And you also 57 00:03:25,040 --> 00:03:27,079 Speaker 3: need to be sure as a leader you're encouraging their 58 00:03:27,120 --> 00:03:32,680 Speaker 3: development because again their potential, meaningful goals and challenges need 59 00:03:32,720 --> 00:03:35,240 Speaker 3: to be important to you as a leader, and you 60 00:03:35,240 --> 00:03:40,120 Speaker 3: should also be setting clear goals and determine who's being 61 00:03:40,120 --> 00:03:41,200 Speaker 3: able to achieve them. 62 00:03:41,240 --> 00:03:42,640 Speaker 4: And address them accordingly. 63 00:03:43,480 --> 00:03:45,520 Speaker 3: Also, as a leader for yourself, you want to take 64 00:03:45,560 --> 00:03:47,640 Speaker 3: a step back and make sure that you're setting goals 65 00:03:47,640 --> 00:03:52,400 Speaker 3: for yourself because once you radiate that enthusiasm, you're truly 66 00:03:52,640 --> 00:03:55,640 Speaker 3: excited about what you're doing, and people will naturally be 67 00:03:55,800 --> 00:03:59,160 Speaker 3: drawn to you. They will naturally see that while this 68 00:03:59,240 --> 00:04:01,760 Speaker 3: individual's motivate, this one is setting their own goals. 69 00:04:01,840 --> 00:04:02,880 Speaker 4: So now we. 70 00:04:02,760 --> 00:04:05,920 Speaker 3: All know when we're working for someone that doesn't truly 71 00:04:06,000 --> 00:04:08,800 Speaker 3: motivate and inspire us, we're not going to put our 72 00:04:08,840 --> 00:04:12,400 Speaker 3: best effort forward. So that's a key. When you want 73 00:04:12,440 --> 00:04:19,960 Speaker 3: to lead a team, you got to motivate them demonstrate integrity. 74 00:04:20,080 --> 00:04:23,240 Speaker 3: So this is a piece that I work with you 75 00:04:23,480 --> 00:04:25,960 Speaker 3: in employee relations is really driving integrity. 76 00:04:26,560 --> 00:04:29,560 Speaker 4: So this is like a big one for me. 77 00:04:29,880 --> 00:04:32,840 Speaker 3: You have to make sure you are displaying integrity as 78 00:04:32,839 --> 00:04:37,560 Speaker 3: a leader through your daily actions, decision making behaviors, and 79 00:04:37,600 --> 00:04:40,960 Speaker 3: you want to hold yourself accountable and take responsibility for 80 00:04:41,040 --> 00:04:45,400 Speaker 3: your mistakes, and that's critical. Do not compromise your leadership 81 00:04:45,800 --> 00:04:48,520 Speaker 3: for the sake of not being able to acknowledge you've 82 00:04:48,520 --> 00:04:51,760 Speaker 3: made a mistake or maybe that wasn't the best decision right. 83 00:04:52,120 --> 00:04:54,880 Speaker 3: In my opinion, this is the most important because you 84 00:04:54,960 --> 00:04:58,320 Speaker 3: want to be respected. You want to be respected for 85 00:04:58,440 --> 00:05:05,400 Speaker 3: being genuine, principal, ethical, and consistent right. It's otherwise you 86 00:05:05,440 --> 00:05:09,279 Speaker 3: will face terrible repercussions. You could take action that can 87 00:05:09,360 --> 00:05:14,400 Speaker 3: impact your business negatively, just because you tried to cut corners, 88 00:05:14,800 --> 00:05:16,800 Speaker 3: just because you wanted the easy way out, or just 89 00:05:16,880 --> 00:05:21,720 Speaker 3: because you weren't acting with displaying full integrity. You got 90 00:05:21,720 --> 00:05:24,680 Speaker 3: to lead by example, and you know ultimately you want 91 00:05:24,680 --> 00:05:27,360 Speaker 3: to set the right example, so you need to be demonstrated. 92 00:05:28,480 --> 00:05:30,720 Speaker 2: This episode is brought to you by P and C Bank. 93 00:05:31,120 --> 00:05:33,880 Speaker 2: A lot of people think podcasts about work are boring, 94 00:05:34,120 --> 00:05:37,960 Speaker 2: and sure they definitely can be, but understanding a professionals 95 00:05:38,000 --> 00:05:41,279 Speaker 2: routine shows us how they achieve their success little by little, 96 00:05:41,640 --> 00:05:45,320 Speaker 2: day after day. 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You ever walk 104 00:06:13,040 --> 00:06:16,080 Speaker 2: into a small business and everything just works like the 105 00:06:16,200 --> 00:06:20,280 Speaker 2: checkout is fast, the receipts are digital, tipping is a breeze, 106 00:06:20,600 --> 00:06:22,760 Speaker 2: and you're out the door before the line even builds. 107 00:06:23,080 --> 00:06:27,359 Speaker 2: Odds are they're using Square. We love supporting businesses that 108 00:06:27,440 --> 00:06:30,080 Speaker 2: run on Square because it just feels seamless. Whether it's 109 00:06:30,080 --> 00:06:33,080 Speaker 2: a local coffee shop, a vendor at a pop up market, 110 00:06:33,279 --> 00:06:36,160 Speaker 2: or even one of our merch partners, Square makes it 111 00:06:36,279 --> 00:06:39,680 Speaker 2: easy for them to take payments, manage inventory, and run 112 00:06:39,720 --> 00:06:43,720 Speaker 2: their business with confidence, all from one simple system. 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Don't wait, don't hesitate. 121 00:07:12,880 --> 00:07:15,240 Speaker 2: Let's Square handle the back end so you can keep 122 00:07:15,280 --> 00:07:19,400 Speaker 2: pushing your vision forward, training. 123 00:07:19,080 --> 00:07:22,320 Speaker 3: Those behaviors that you want others to follow, you want 124 00:07:22,320 --> 00:07:26,400 Speaker 3: your team to follow, and when you display integrity through 125 00:07:26,480 --> 00:07:29,760 Speaker 3: daily options, your employees will respect you and they will 126 00:07:29,760 --> 00:07:31,000 Speaker 3: be confident. 127 00:07:30,520 --> 00:07:31,400 Speaker 4: In your leadership. 128 00:07:31,720 --> 00:07:36,960 Speaker 3: Because I've encountered leaders that I kind of questioned their ethics, 129 00:07:37,400 --> 00:07:39,400 Speaker 3: and I'm not gonna want to again put my. 130 00:07:39,400 --> 00:07:40,280 Speaker 4: Best foot forward. 131 00:07:40,320 --> 00:07:42,800 Speaker 3: So you have to ultimately understand you are leading by 132 00:07:42,840 --> 00:07:45,560 Speaker 3: example and you want to be proud and ethical in 133 00:07:45,640 --> 00:07:52,720 Speaker 3: all of your behaviors into the decision making, So managing complexity. 134 00:07:54,920 --> 00:07:57,960 Speaker 3: As a leader, you're going to solve problems and you're 135 00:07:58,040 --> 00:08:03,560 Speaker 3: going to need to make decisions under rapidly shifting circumstances. 136 00:08:05,840 --> 00:08:08,640 Speaker 3: Learning to lead in a complex environment it is a 137 00:08:08,720 --> 00:08:13,160 Speaker 3: vital skill. When facing a tough decision, you have to 138 00:08:13,200 --> 00:08:16,440 Speaker 3: really start by determining what do I want to achieve? 139 00:08:16,600 --> 00:08:20,600 Speaker 3: Way all the factors, consider all the consequences, and you 140 00:08:20,600 --> 00:08:23,200 Speaker 3: know what are the available alternatives. So as a leader, 141 00:08:23,240 --> 00:08:25,680 Speaker 3: you have to be confident in whatever decision you're. 142 00:08:25,520 --> 00:08:28,320 Speaker 4: Going to make and you know you need to make it. 143 00:08:28,360 --> 00:08:29,760 Speaker 4: You have to make these tough calls. 144 00:08:29,800 --> 00:08:32,480 Speaker 3: It may be you know, literally you don't have a 145 00:08:32,480 --> 00:08:33,880 Speaker 3: lot of time to make a difficult call. 146 00:08:33,960 --> 00:08:35,760 Speaker 4: So as a leader, you just have to always be 147 00:08:35,920 --> 00:08:36,640 Speaker 4: on top of it. 148 00:08:37,640 --> 00:08:42,280 Speaker 3: And you know there may not be any definitive information available. However, 149 00:08:42,559 --> 00:08:46,360 Speaker 3: you have to be able to assess the situation's complexity 150 00:08:46,840 --> 00:08:49,880 Speaker 3: and determine what's the best course of action. You may 151 00:08:49,880 --> 00:08:53,360 Speaker 3: not have a ton of resources or you may not 152 00:08:53,440 --> 00:08:55,960 Speaker 3: have everything, but again you have to work with the 153 00:08:55,960 --> 00:09:00,120 Speaker 3: information you have. So managing complexity and problem solving is 154 00:09:00,160 --> 00:09:02,280 Speaker 3: really key when it comes to leadership. 155 00:09:06,520 --> 00:09:08,000 Speaker 4: Now learning agility, so. 156 00:09:09,040 --> 00:09:13,000 Speaker 3: Great leaders know what the strength of their leadership is 157 00:09:13,040 --> 00:09:17,360 Speaker 3: built on the ability to adapt to all the changing circumstances, right, 158 00:09:17,480 --> 00:09:21,040 Speaker 3: so you have to know how and when to seize 159 00:09:21,040 --> 00:09:25,840 Speaker 3: one opportunities. We are all constantly learning and growing. Once 160 00:09:25,880 --> 00:09:29,320 Speaker 3: you've reached the platform in your career, that can't be 161 00:09:29,480 --> 00:09:32,720 Speaker 3: the hard stop on. When you're continuing to gather information, 162 00:09:33,160 --> 00:09:36,600 Speaker 3: you have to expand on your knowledge and that's a 163 00:09:36,640 --> 00:09:39,200 Speaker 3: reason why you all are here a part of eyl 164 00:09:39,320 --> 00:09:42,880 Speaker 3: University because we are expanding on your knowledge. You never 165 00:09:43,000 --> 00:09:46,640 Speaker 3: stop learning, no matter how far you've grown in your career, 166 00:09:47,080 --> 00:09:50,120 Speaker 3: no matter how many accolades you've received, no matter how 167 00:09:50,120 --> 00:09:53,480 Speaker 3: many degrees you have, there is always a teachable moment 168 00:09:53,920 --> 00:09:56,400 Speaker 3: and you have to understand that you do. 169 00:09:56,600 --> 00:09:58,840 Speaker 4: We don't know everything. There's always something to learn. 170 00:09:59,160 --> 00:10:01,560 Speaker 3: You have to make a learning opportunity out of every 171 00:10:01,600 --> 00:10:04,720 Speaker 3: single situation. So it's important that as a leader to 172 00:10:04,800 --> 00:10:16,880 Speaker 3: understand that and just be agile non positional leadership. When 173 00:10:16,880 --> 00:10:20,040 Speaker 3: we think about leadership, we often consider like a title 174 00:10:20,160 --> 00:10:23,960 Speaker 3: or position. So we think about our managers, We think 175 00:10:24,000 --> 00:10:26,760 Speaker 3: about our CEOs, we think about our vice presidents, our 176 00:10:26,800 --> 00:10:28,800 Speaker 3: strategic directors. 177 00:10:28,280 --> 00:10:30,600 Speaker 4: Are you know, senior aids. 178 00:10:30,679 --> 00:10:33,840 Speaker 3: We think about just leadership role. We think about the 179 00:10:33,920 --> 00:10:37,400 Speaker 3: power that is associated with these leadership roles. 180 00:10:37,480 --> 00:10:37,680 Speaker 4: Right. 181 00:10:38,679 --> 00:10:43,520 Speaker 3: However, in non positional leadership, you can cultivate cultivate influence 182 00:10:43,760 --> 00:10:48,000 Speaker 3: among a group, so you really don't need authority from 183 00:10:48,120 --> 00:10:52,960 Speaker 3: others to be considered a leader. Most people often grow 184 00:10:53,040 --> 00:10:57,480 Speaker 3: to a leader because they've demonstrated those behaviors and exhibited 185 00:10:57,520 --> 00:11:01,360 Speaker 3: those signs early on in their careers. So if you 186 00:11:01,440 --> 00:11:04,960 Speaker 3: have high aspirations, it's recommended that you do take every 187 00:11:05,280 --> 00:11:07,720 Speaker 3: opportunity to step outside of the role and I prove 188 00:11:07,760 --> 00:11:11,360 Speaker 3: that you're capable of much more. And I see this 189 00:11:11,640 --> 00:11:16,360 Speaker 3: nonpositional leadership role coming out. It's when you have like 190 00:11:16,400 --> 00:11:20,360 Speaker 3: a breakout employee, when you're leading from the middle, when 191 00:11:20,360 --> 00:11:24,120 Speaker 3: you're taking initiative, when you're going that extra step and 192 00:11:24,520 --> 00:11:28,080 Speaker 3: holding on some of the leadership skills that will improve 193 00:11:28,160 --> 00:11:31,600 Speaker 3: on the workplace dynamic, will increase the efficiency of your 194 00:11:31,760 --> 00:11:34,600 Speaker 3: entire team, and just will raise the bar for the 195 00:11:34,679 --> 00:11:37,920 Speaker 3: quality of work. So you don't have to have the 196 00:11:37,960 --> 00:11:41,480 Speaker 3: title or that authority to feel like you can go 197 00:11:41,600 --> 00:11:43,000 Speaker 3: out of there and make an impact. 198 00:11:43,120 --> 00:11:45,439 Speaker 4: It could because you will be recognized right