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Speaker 1: You're listening to ronin Nanian the Car Doctor, nationally recognized

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Speaker 1: auto expert trusted by Mechanics, Weekend wrenchers and vehicle owners alike.

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Speaker 1: Ron brings over forty years of hands on experience and

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Speaker 1: deep industry insight to help you understand your vehicle. Join

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Speaker 1: answers and practical advice. Looking for more, visit cardoctorshow dot

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Speaker 1: com for past episodes, repair tips, and Ron's latest insights,

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Speaker 1: channel for exclusive videos, real repair footage and more. Now

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Speaker 1: start your injuries. The Car Doctor is in the garage

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Speaker 1: and ready to take your call.

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Speaker 2: Welcome, Welcome, Welcome, Welcome, Hey, good to see you here today,

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Speaker 2: Ronanani the Car Doctor. I'm gonna open with a piece

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Speaker 2: of email. This comes to us from Tom down in Florida.

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Speaker 2: Tom writes in heron I heard your story A couple

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Speaker 2: of weeks back. You started to tell us about the

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Speaker 2: twenty nineteen Ford transit with the rear breake problem that

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Speaker 2: you had. I was wondering if you could finish it

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Speaker 2: up and elaborate on it a little bit, because I

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Speaker 2: ran into a similar situation. I own a nineteen Ford

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Speaker 2: Transit and it was difficult for me to get break pads.

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Speaker 2: Tom down in Gainesville, Florida. Yeah, Tom, So here's the deal.

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Speaker 2: Here's what happened. We a couple of weeks ago, we

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Speaker 2: got a customer has I'll start the conversation here. The

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Speaker 2: customer has two Ford Transits, a nineteen and a twenty,

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Speaker 2: and it really would have been a lot easier had

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Speaker 2: he purchased the two nineteens at the same time. You know,

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Speaker 2: he's a plumber and he needed two vehicles. But the

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Speaker 2: original what year was it, I think it was a

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Speaker 2: nineteen ninety seven Ford Van E one P fifty was

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Speaker 2: still going and he just figured he could squeeze a

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Speaker 2: couple of more months at of it. But the problem

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Speaker 2: was he ended up waiting long enough. He bought the

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Speaker 2: nineteen and the end of the model you're running, so

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Speaker 2: we couldn't get a nineteen. He had to get a twenty.

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Speaker 2: In his mind, that's okay. In my mind, I knew

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Speaker 2: the confusion that was going to come up about because

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Speaker 2: every once in a while, funny things happen, right, So

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Speaker 2: he called me up and he said, hey, he's got

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Speaker 2: to drop off the nineteen he wants to bring in

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Speaker 2: the nineteen f to four transit, the two fifty transit.

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Speaker 2: It needs rear brakes. Okay, sure, yeah, bring it in.

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Speaker 2: And had a little bit of a Wonderry list and

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Speaker 2: oil change in some other services. The fuel door was broken,

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Speaker 2: which is a whole nother story this. You know, two

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Speaker 2: hundred dollars piece of plastic that goes on to replace

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Speaker 2: the fuel door when that breaks. And you know rear brakes.

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Speaker 2: You ever do rear brakes on a transit, It's it's

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Speaker 2: not what you think it's. It's kind of a strange deal.

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Speaker 2: All right. You undo, you get it up in the air.

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Speaker 2: You undo the five bolts that hold the axle into

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Speaker 2: the hub and slide the axle out right, and then

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Speaker 2: that loosens the rotor. That's how the rotor is to

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Speaker 2: the inside face of the hub. Now the rotor rusts

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Speaker 2: to the hub. I don't care where you live, the

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Speaker 2: roter's going to rust to the hub. It's just the

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Speaker 2: way it is. And by the way, the bolts, yeah,

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Speaker 2: the bolts we take out. If you've heard the stories

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Speaker 2: Tom and anybody else, you should we always replace the bolts.

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Speaker 2: They want those bolts replaced. They want them torque. The

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Speaker 2: spec I think it was thirty five pounds and then

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Speaker 2: seventy degree turn, so you're going to do a torque

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Speaker 2: angle turn on those. They want them torque specific to

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Speaker 2: a specific torque, a specific tightness. But the problem is,

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Speaker 2: or the challenge is getting the rotor off. It has

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Speaker 2: to come loose from the hub because the hub stays

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Speaker 2: in place. The hub stays there. You kind of have

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Speaker 2: to rotate the rotor either clockwise or counterclockwise, and then

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Speaker 2: that indexes it to the flange and then it'll clear

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Speaker 2: and come straight out. The trick is getting it loose,

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Speaker 2: of course, you know, we use PV blaster. We broke

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Speaker 2: down the rust and got it to move, and with

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Speaker 2: the help of an air chisel we were able to

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Speaker 2: nudge it along and waited a little bit more, sprayed

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Speaker 2: a little pb And this was an especially rusty rotor

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Speaker 2: and hub, and I've got to say that should have

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Speaker 2: been the clue because the nineteen's usually you're doing the

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Speaker 2: breaks every fifteen to eighteen thousand miles. This turned out

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Speaker 2: to be the twenty I guess I'm giving away the story.

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Speaker 2: He brought me the wrong van, and I took his

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Speaker 2: word for it. I made the assumption, which is a

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Speaker 2: dangerous word, and we all know why. And the rotors

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Speaker 2: were the same because I found out putting the roadors

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Speaker 2: on that was no problem. But the pads, there was

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Speaker 2: two choices of pads and they were wrong. And no

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Speaker 2: matter what we did, we kept coming up with the

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Speaker 2: wrong pad. But I'm ahead of myself. So we ended

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Speaker 2: up soaking the hub and the rotor PB, working it

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Speaker 2: back and forth, and then indexing it off and getting

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Speaker 2: the rotor off off and you know, clean the hub.

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Speaker 2: You should clean the hub, Tom, if you're doing these

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Speaker 2: breaks on your own, you know, clean the area where

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Speaker 2: the rotor sits, you know, get rid of as much

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Speaker 2: rust and crud and everything else as you can, and

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Speaker 2: then put the new rotor on. Okay, and I strongly

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Speaker 2: recommend you replace the rotors. It's just part of the job.

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Speaker 2: The van we were doing, it's a plumber's vehicle, and

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Speaker 2: it's the rotors crushed and you know, had a nasty

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Speaker 2: lip on it. And this isn't something you really want

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Speaker 2: to play around with. It's breaks. It's really important, you know,

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Speaker 2: to stop trying to do this wrong. Don't do a

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Speaker 2: pad slap. You shouldn't do a pad slap anyway. But

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Speaker 2: so we got the new rotoran and new bolts, torqued

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Speaker 2: everything in place, and we can't get the right pads,

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Speaker 2: and we're going round and round, and you say to yourself,

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Speaker 2: what am I missing? You know, you look it up

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Speaker 2: three times. We're breaks twenty nineteen four trans at F

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Speaker 2: two fifty and customers said the nineteen. And then it

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Speaker 2: dawned on me. I called my parts house and I said,

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Speaker 2: by the way, well we'll look trying to figure out

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Speaker 2: the right pads. You know, I'd also want a rear

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Speaker 2: brake pad sensor, because they make a sensor. Forge got

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Speaker 2: a sensor inside the brake pad on the driver's side,

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Speaker 2: on the inner pad that it's the wear sensor. And

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Speaker 2: they had driven this so deep that the sensor wasn't reusable.

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Speaker 2: It gouged itself into the sensor and it had to

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Speaker 2: be replaced. So they come back and they said, you

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Speaker 2: we have no listing for a sensor. And then I realized,

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Speaker 2: thinking about it, I'm still trying to figure out why

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Speaker 2: I can't get the right brake pads. And then I

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Speaker 2: realized about three minutes later, and I called my parts

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Speaker 2: house up and I said, I think I've got the

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Speaker 2: wrong year on this truck. And I verified it against

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Speaker 2: the event and sure enough it was the twenty That's

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Speaker 2: when we got the right brake pads. And lo and

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Speaker 2: behold inside the brake pad kit is a sensor, and

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Speaker 2: that got the job moving. And I guess I tell

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Speaker 2: you this because my point becomes there's always a way out.

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Speaker 2: There's always a reason why why something went wrong. There's

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Speaker 2: always a reason why. You know, you've got to think

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Speaker 2: your way through the problem, all right, And it's not

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Speaker 2: necessarily just something with breaks. It doesn't have to be

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Speaker 2: something like that. Look, we see it on other things,

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Speaker 2: some of the common everyday things that well, that you

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Speaker 2: guys might be doing. All right, it's difficult for you

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Speaker 2: to do everything. It's difficult for you to do a

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Speaker 2: lot of things anymore. We had a customer with a

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Speaker 2: twenty one jeep Gladiator and Tom, I hope that explains

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Speaker 2: it for you. We had a customer with a twenty

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Speaker 2: one Jeep Gladiator somewhere around the timeframe that this transit

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Speaker 2: was in and it needed batteries. The main battery was

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Speaker 2: going dead, and it's a start stop vehicle and it

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Speaker 2: has an auxiliary battery, that battery that's inside the fender well,

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Speaker 2: and he was going to do it, but he went

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Speaker 2: to YouTube University and he saw where the battery was

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Speaker 2: located and you've got to take out the inner wheelhouse

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Speaker 2: and the battery, and it's a hot mess, and he

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Speaker 2: didn't want to get involved. He says, Ron, just just

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Speaker 2: do the whole thing. The issue on the jeeps, just

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Speaker 2: so that you know is look at the battery terminal.

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Speaker 2: I believe it was the positive in this case. Does

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Speaker 2: it have a singular wire connector on it? It's the forward terminal.

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Speaker 2: I believe that's positive. And if it does, it's got BMI.

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Speaker 2: If it's got start stop, it's got BMI. Battery monitoring systems. Okay.

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Speaker 2: So the computer looks at the battery, and it looks

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Speaker 2: at the state of charge and determines how what it's

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Speaker 2: going to do as far as charge rate, how it's

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Speaker 2: going to apply field to the alternator to keep the

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Speaker 2: alternator running at a higher voltage level to keep the

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Speaker 2: battery or to charge the battery. The trick is and

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Speaker 2: in his case, he ran it down so low the

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Speaker 2: auxiliary battery went dead. So now the computer was confused

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Speaker 2: and it saw a fifty percent state of charge on

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Speaker 2: the auxiliary battery even after we changed it. You know,

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Speaker 2: And it's funny. If you do the research, you're really

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Speaker 2: gonna love this. There's actually it's a known software that

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Speaker 2: Chrysler hasn't corrected up to this moment, and they just

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Speaker 2: they just It kind of surprises me because you would

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Speaker 2: think with all the software updates that they do, they

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Speaker 2: could correct this, and I don't know why they don't

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Speaker 2: do it, but regardless, here's the trick. Here's the tip

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Speaker 2: I want you to I want you to be aware of.

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Speaker 2: All right, if you're looking at this with a scan

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Speaker 2: tool and you won't see this in OBED two, you've

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Speaker 2: got to go in with a scan tool with your

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Speaker 2: make model and you're gonna look at state of charger

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Speaker 2: SoC depending on how your scan tool displays it of

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Speaker 2: the auxiliary battery, and you've likely at this point got

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Speaker 2: a message on the dashboard that says start stop, inoperative, start, stop,

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Speaker 2: not working, stop, start, need service, something along those lines.

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Speaker 2: You're gonna look at the auxiliary battery and it's gonna

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Speaker 2: show a less than sixty percent state of charge, typically

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Speaker 2: in the thirty forty percent tile, and you're gonna go,

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Speaker 2: but gee, I've got a new auxiliary battery in there.

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Speaker 2: Why isn't it relearning? Now some of the jeeps we've

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Speaker 2: observed and had the experience where some of the jeeps

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Speaker 2: will after a time period, learn a new state of charge,

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Speaker 2: learn a new SoC A little bit of a pain

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Speaker 2: in the neck because you're not sure. There doesn't seem

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Speaker 2: to be any consistency. I can't tell you it's this

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Speaker 2: model or that model. It just seems very subjective. Here's

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Speaker 2: the tip, here's what works. Okay, battery, you know, new

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Speaker 2: batteries in clear any fault codes and with the key

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Speaker 2: off that singular one wire sensor, disconnect it about ten

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Speaker 2: to fifteen minutes. All right, Longer is better. It's not

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Speaker 2: going to hurt anything. And you're going to find that

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Speaker 2: when you go to restart. You're going to restart it.

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Speaker 2: Look at the state of charge. All of a sudden,

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Speaker 2: now you've erased the memory of what the old battery was,

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Speaker 2: and you're going to see the new battery all right

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Speaker 2: or I'm sorry, you'll see it will pick up the

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Speaker 2: new state of charge of the new auxiliary battery. Problem solved.

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Speaker 2: If you've got codes in the start stop, clear the

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Speaker 2: codes out once the vehicle warms up up until that point,

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Speaker 2: we'll say start stop not ready. Once the vehicle warms up,

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Speaker 2: it will then start to stop stop start again. It

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Speaker 2: will then start to stop start. Yeah that sounds right, okay,

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Speaker 2: but the key is yes, you have to reset the

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Speaker 2: state of charge indicator on the auxiliary battery and that

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Speaker 2: will allow stop start to begin doing its job. Just

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Speaker 2: to tip from the car doctor to you. So just

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Speaker 2: keep it in mind. And you know what, if you

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Speaker 2: don't want to do your auxiliary battery, I understand. So

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Speaker 2: just be aware that not everything is as it seems,

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Speaker 2: and not everything as it was on your older car.

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Speaker 2: Even doing batteries today gets to be complicated. Phone numbers

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Speaker 2: eight five, five five six oh nine nine zero zero.

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Speaker 2: I'm not on an eading in the car doctor. We're

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Speaker 2: back right after this. Hey, before we get started this segment,

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Speaker 2: I should point out that down around the bottom. Next

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Speaker 2: segment coming up Dale Ross from an ABC. They are

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Speaker 2: doing something this year, as they have for the past

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Speaker 2: couple of years, recycled rides for veterans. So it's a

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Speaker 2: great interview. You don't want to miss this as we

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Speaker 2: talk to dal and get into a little bit of

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Speaker 2: the how and the why, and if you're a veteran,

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Speaker 2: if you know someone, this is an interview that you

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Speaker 2: want to hear because it's going to help you, help

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Speaker 2: them and so forth. So I want to talk a

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Speaker 2: little bit about winter car prep. You know, we don't

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Speaker 2: cover this in great detail, and it's that time of

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Speaker 2: year where we should. And I've created a little winter

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Speaker 2: car prep checklist. And one of the questions I wrote,

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Speaker 2: or one of the comments I wrote, is about switching

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Speaker 2: to winter tires, because it's a question that you guys,

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Speaker 2: you know, you're always wondering. I can tell by the emails.

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Speaker 2: Should I switch to winter tires? Are my all season

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Speaker 2: tires good enough for snow and ice? You've got to remember, right,

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Speaker 2: winter is a season, snow is a condition, and you

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Speaker 2: know where are you going? How are you driving? That's

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Speaker 2: also key, That's always a key thing. Winter tires, true

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Speaker 2: winter tires designed to handle ice and snow work really well,

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Speaker 2: they do all right. I'm not going to say don't

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Speaker 2: do it, but I'm going to point out that there's

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Speaker 2: going to be some expense involved because you're going to

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Speaker 2: have to pay to switch them over unless you purchase,

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Speaker 2: you know, additional wheels that match your vehicle, and then

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Speaker 2: you're in the process of storing either you know, tires

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Speaker 2: or wheels mounted wheels year round. So that's just something

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Speaker 2: to be aware of. There's also some tire pressure monitoring

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Speaker 2: complications because you'd have to create separate IDs and store

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Speaker 2: the tires far enough away. But is it worth it? Hey,

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Speaker 2: if you're traveling through snow country ice, right, you know

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Speaker 2: a true winter tire will outperform an all season tire,

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Speaker 2: no doubt. The question is how much are you driving?

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Speaker 2: How much do you need it? So it's just something

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Speaker 2: to think about, but it is something to consider. Testing

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Speaker 2: your battery, how do you know it's strong enough for

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Speaker 2: cold starts? Well, you know where I stand on this, Right,

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Speaker 2: if your battery is older than three years and you're

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Speaker 2: driving specific models, Hondas come to mind, some of the

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Speaker 2: Toyotas come to mind, I'm thinking I'm changing that battery

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Speaker 2: because cold weather strains the battery. Now a quick test

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Speaker 2: and it's really mindless. The industry has given us some

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Speaker 2: great battery testing tools and devices. We use a mathematical

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Speaker 2: algorithm style where it's no load and it's looking at

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Speaker 2: voltage dissipation over time and it makes a decision about

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Speaker 2: whether or not that battery is, you know, in danger

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Speaker 2: of failing, does it need to be charged, does it

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Speaker 2: need to be replaced. So it's something a good shop

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Speaker 2: is doing as part of their oil change this time

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Speaker 2: of year, if not at all around the year, you know,

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Speaker 2: throughout the year. So we tend to do it spring

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Speaker 2: end fall anni freeze big topic right. A lot of

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Speaker 2: cars today, at a minimum, are five year cooling vehicles.

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Speaker 2: Some are ten. Where do you want to stand on

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Speaker 2: that conversation? At the very least, depending upon the the

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Speaker 2: age of your vehicle, you should have the freeze point

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Speaker 2: checked to see will your vehicle stand up for it.

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Speaker 2: Is the anti freeze strong enough. If the anti freeze

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Speaker 2: is in its eighth year and you're keeping the car

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Speaker 2: long term, you want to also get the coolant checked

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Speaker 2: for acidity. Is the coolant starting to break down? Is

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Speaker 2: it reaching the point of failure where it can do

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Speaker 2: internal damage. Because any freeze will fail. It gets to

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Speaker 2: be like apple cider. It will go bad, It'll go

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Speaker 2: sour and rot the system from the inside out and

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Speaker 2: do damage and cause cause damage to metal, aluminum components

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Speaker 2: and so on. So any freeze should be checked considered.

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Speaker 2: It's really dependent upon your vehicle, but it's something your

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Speaker 2: mechanics should be looking at and you should be as well.

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Speaker 2: Washer fluid I love this one. This was a great

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Speaker 2: question someone sent me. They were asking about, you know,

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Speaker 2: washer fluid and freezing temps. They do make two types

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Speaker 2: of washer fluids, right. They do make you'll see the

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Speaker 2: traditional blue the stuff that you're always seeing on the

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Speaker 2: gas station island when you're getting gas, that blue washer fluid.

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Speaker 2: And then they make a yellow right, which is a

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Speaker 2: higher freeze point, and it also has the ability in

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Speaker 2: some applications, depending upon the brand, will it actually eat

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Speaker 2: away at the ice and get rid of the ice.

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Speaker 2: And one of the things that you want to keep

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Speaker 2: and be aware of is if you know bad weather

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Speaker 2: is coming, pick your wipers up off the glass, whether

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Speaker 2: it's snow or ice. You don't want to just get

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Speaker 2: in the car and turn the wipers on. That's how

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Speaker 2: you break wiper linkage. Having fixed one just this week

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Speaker 2: on a twelve Chevy Equinox that was a four hundred

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Speaker 2: dollars bill, So lifting the wiper blades is a lot cheaper.

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Speaker 2: Getting the oil changed, well, you know, you don't have

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Speaker 2: to change it to a winter grade oil, as someone

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Speaker 2: asked me that went out many, many years ago. You

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Speaker 2: do want to make sure you're using correct viscosity, and

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Speaker 2: that's really not just a winter thing. That's a year

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Speaker 2: round thing. But it's important to know that correct viscosity

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Speaker 2: is going to help your engine start smooth and quicker

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Speaker 2: and keep it more reliable and cold weather. It's just

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Speaker 2: that important. So just make sure you're using correct viscosity.

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Speaker 2: If you're doing it yourself, and if your mechanics doing it,

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Speaker 2: you might want to ask them that question. How does

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Speaker 2: he approach viscosity? Thickness, think thickness, belts, hoses, and the

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Speaker 2: other stuff that we traditionally used to change or be

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Speaker 2: worried about. Most belts today on modern vehicles will go

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Speaker 2: one hundred thousand miles and at least five to six

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Speaker 2: years right, and we check them differently. We check belts

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Speaker 2: for failure based on depth of the tread of the belt,

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Speaker 2: not necessarily like a tire that would crack and dry

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Speaker 2: and rot out. But of course it's always a good

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Speaker 2: idea to give the engine compartment a good general look,

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Speaker 2: look at belts and hoses, consider age and work your

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Speaker 2: way out from there. I'm running ay and the Car

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Speaker 2: Doctor coming up next Dale Ross from the ANABC Recycled Rides.

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Speaker 2: We'll return right after this. Don't go away.

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Speaker 3: Run Veterans Day.

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Speaker 2: What does it mean? Well, we're going to take a

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Speaker 2: little bit of a detour here on the Car Doctor

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Speaker 2: and talk about it a little bit. We recently celebrated

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Speaker 2: Veterans Day and I verified that with my veterans that

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Speaker 2: I have both in my family and in my you know,

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Speaker 2: circle of friends, that Veterans Day is a day of celebration.

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Speaker 2: It's a recognition of what veterans are and who they are,

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Speaker 2: and what they've done and how they've helped defend the

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Speaker 2: country and their their commitment. And recently it came to

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Speaker 2: my attention that the NABC is involved in this this year,

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Speaker 2: as they always are, and they've made some Well let

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Speaker 2: me let me bring on our guests and let's talk

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Speaker 2: about it. Dale, I'm sorry. Dale Ross is the program

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Speaker 2: director of an ABC Recycled Rides. Dale, I'm stumbling a

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Speaker 2: little bit today, so you got to help me.

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Speaker 4: Out, all right, Ron.

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Speaker 2: You know it's one of those days. But Veterans Days

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Speaker 2: is something you guys work out year round, right ANYBC,

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Speaker 2: So tell us what is NABC Recycled Rides program and

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Speaker 2: how are you connected to veterans?

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Speaker 4: Sure? Sure? The NABC stands for National Autobody Council, So

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Speaker 4: we are made up of all the constituents of the

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Speaker 4: collision repair industry, so insurance companies that donate vehicles and

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Speaker 4: then collision repair shops that repair them to like new condition.

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Speaker 4: And through this NABC Recycled Rides program, what we do

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Speaker 4: is we recycle these refurbished vehicles. We get them back

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Speaker 4: into the community by working with local charities to give

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Speaker 4: them to people that are in need of reliable transportation.

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Speaker 4: Our main focus is veterans. We do a lot of

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Speaker 4: vehicles to veterans, and during Veterans Months of November, we

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Speaker 4: gifted thirty vehicles all over the country to veterans. But

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Speaker 4: on Veterans Day was kind of special for us because

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Speaker 4: that was our largest single gifting. We worked with a

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Speaker 4: repair repair partner, Texas Collision Centers, and they refurbished sixteen

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Speaker 4: vehicles and we gifted those to sixteen veterans in need

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Speaker 4: in the Dallas Fort Worth area. That was a pretty

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Speaker 4: big event.

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Speaker 2: So, dyll, are we recycling you know, total vehicles that

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Speaker 2: they're actually putting back together? Or is it you know,

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Speaker 2: how do they pick the vehicle?

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Speaker 4: Do you know?

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Speaker 2: Is it based on road worthiness or ability to repair

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Speaker 2: or that's a huge undertaking today.

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Speaker 4: Yes it is. These shops really invest quite a bit.

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Speaker 4: But actually these are theft recoveries, so they're not collision totals.

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Speaker 4: The situation is if your car's you know, stolen, and

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Speaker 4: the insurance company pays your claim and then two weeks

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Speaker 4: later the vehicle show up and is recovered, it's a

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Speaker 4: recovered theft that now the insurance company owns. So the

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Speaker 4: insurance company donates that vehicle to our program. We have

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Speaker 4: a collision repair partner that raises their hand and says,

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Speaker 4: I'll take yeah. So like new conditions.

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Speaker 2: So so the veterans that get this is you know,

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Speaker 2: what's the vetting process? Can can a veteran if there's

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Speaker 2: a veteran out there. That's g I really need a car.

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Speaker 2: I'm trying to support my family. Can they sign up

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Speaker 2: somewhere so they get the recognition and possibly a vehicle

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Speaker 2: or this is huge, you know at the national level,

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Speaker 2: I'm sure there's more than thirty veterans that need a vehicle.

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Speaker 4: Oh yeah, yeah, So we've done We've gifted to one

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Speaker 4: hundred and twenty five veterans so far this year across

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Speaker 4: the country. What we do is we work with local

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Speaker 4: charities and veteran military service organizations and we count on

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Speaker 4: them to really nominate the people that they know and

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Speaker 4: have been working with and you can kind of vouch

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Speaker 4: for because otherwise we don't know, right, you know, we

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Speaker 4: don't know the person.

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Speaker 2: They're legitimate, sure, yeah right.

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Speaker 4: So so through those organizations they nominate them. We have

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Speaker 4: a criteria that they need to meet, We do a

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Speaker 4: background check, they need to have an honorable discharge, and

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Speaker 4: then then they're approved.

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Speaker 2: So this month November and ABC recognized the veterans on

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Speaker 2: Veterans Day, it was sixteen vehicles to veterans, but thirty

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Speaker 2: throughout the month.

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Speaker 4: Thirty throughout the months. But we do this all year long.

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Speaker 4: We just don't do it on Veterans Day or in November.

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Speaker 4: We do it all year.

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Speaker 2: Long, and I'm sure there's more than enough theft recoveries

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Speaker 2: in this country to yeah, right, kind of to kind

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Speaker 2: of feed the fire. Yeah, you know, when they go

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Speaker 2: through the recycle process, you know, ANYBC recycles rides. Does

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Speaker 2: the body shop make that decision or are you guys

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Speaker 2: involved at that at some level? How does it come

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Speaker 2: to you know, who decides what and where we're going

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Speaker 2: to do? Obviously you know, and I guess part of

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Speaker 2: my question is, you know, a BMW gets stolen, but

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Speaker 2: you know, are we going to give a BMW two

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Speaker 2: a veteran Not that we can't, but you know, is

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Speaker 2: it more practically give him a Toyota so he can

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Speaker 2: put his family in it as well?

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Speaker 4: Kind of Yeah, you're exactly right. So we have a

430
00:23:21,720 --> 00:23:28,440
Speaker 4: criteria certainly, no luxury vehicles. We're looking for family vehicles, SUVs,

431
00:23:28,560 --> 00:23:32,880
Speaker 4: you know, four door sedans, things like that. There can't

432
00:23:32,880 --> 00:23:36,919
Speaker 4: be any frame damage, there can't be deployed airbags, no

433
00:23:37,040 --> 00:23:40,840
Speaker 4: flood damage, things like that. So we have a first

434
00:23:40,920 --> 00:23:45,960
Speaker 4: level of you know, qualification for the vehicle, and then

435
00:23:46,040 --> 00:23:48,840
Speaker 4: the repair shop that's going to repair it. They get

436
00:23:48,920 --> 00:23:51,240
Speaker 4: to go out to copart, take a look at the

437
00:23:51,280 --> 00:23:53,199
Speaker 4: car before they accept it.

438
00:23:53,800 --> 00:23:56,199
Speaker 2: Talk about the repair shops a minute. Theyll not to

439
00:23:56,240 --> 00:23:58,640
Speaker 2: cut you off, but talk about the repair shops a minute.

440
00:23:58,680 --> 00:24:00,440
Speaker 2: I mean, this is a huge commitment on they're part

441
00:24:00,480 --> 00:24:04,920
Speaker 2: as well. Right, they're dedicating their resources and obviously they're

442
00:24:04,920 --> 00:24:05,760
Speaker 2: not getting paid to.

443
00:24:05,720 --> 00:24:10,639
Speaker 4: Do this, that's correct. So first they go to their

444
00:24:10,680 --> 00:24:13,520
Speaker 4: local vendors to see if they want to be involved

445
00:24:13,520 --> 00:24:17,080
Speaker 4: in donor and then we have national vendors that will

446
00:24:17,119 --> 00:24:21,080
Speaker 4: help out, like LKQ will donate parts to every one

447
00:24:21,119 --> 00:24:24,280
Speaker 4: of these recycled rides. But yeah, it's a huge commitment

448
00:24:25,119 --> 00:24:29,960
Speaker 4: for the repair shop. Their technicians usually are volunteering their time.

449
00:24:31,200 --> 00:24:33,840
Speaker 4: It's really amazing what they do. And we have people

450
00:24:33,960 --> 00:24:38,040
Speaker 4: like a Dynasty Autobody in New Jersey that they do

451
00:24:38,080 --> 00:24:41,960
Speaker 4: this every year for veterans. I think they've done it

452
00:24:42,160 --> 00:24:46,440
Speaker 4: thirteen years in a row something like that. Last year.

453
00:24:47,640 --> 00:24:52,000
Speaker 4: This past year gifted four veterans. So they usually do

454
00:24:52,119 --> 00:24:54,520
Speaker 4: multiple veterans at a time, and they do it every year.

455
00:24:55,040 --> 00:24:59,000
Speaker 2: You know, it's a daunting task. I'm sitting here thinking

456
00:24:59,040 --> 00:25:03,080
Speaker 2: about it. Stolen recoveries and this isn't just you know,

457
00:25:03,119 --> 00:25:06,440
Speaker 2: a stolen recovery by definition is what the name implies.

458
00:25:06,480 --> 00:25:08,399
Speaker 2: But this isn't a vehicle that well, you know, somebody

459
00:25:08,400 --> 00:25:10,520
Speaker 2: stole it, took it for a joy ride. This is

460
00:25:10,720 --> 00:25:13,879
Speaker 2: the anti theft system has likely been you know, hacked into,

461
00:25:14,040 --> 00:25:16,240
Speaker 2: or the wiring, the steering and the wiring column has

462
00:25:16,280 --> 00:25:19,280
Speaker 2: been beat up. There's probably dense there could be engine

463
00:25:19,359 --> 00:25:21,960
Speaker 2: damage because they abuse the vehicle right there out for

464
00:25:21,960 --> 00:25:25,000
Speaker 2: a joy rod. There's a lot that goes into this,

465
00:25:25,680 --> 00:25:29,479
Speaker 2: and you know, the body shops. Really this is a

466
00:25:29,560 --> 00:25:33,000
Speaker 2: huge expense on everybody's part. This is a great program deal.

467
00:25:33,080 --> 00:25:34,520
Speaker 2: I got to tell you, I'm very impressed.

468
00:25:35,359 --> 00:25:38,720
Speaker 4: Yeah, thank you. Yeah, no, we go over them pretty good.

469
00:25:38,760 --> 00:25:41,920
Speaker 4: There's really you know, if there's engine damage, we haven't

470
00:25:41,960 --> 00:25:45,800
Speaker 4: seen it because we've already you know, taken a thorough

471
00:25:45,880 --> 00:25:48,679
Speaker 4: analysis of the vehicle. A lot of them. You're surprised,

472
00:25:49,160 --> 00:25:52,439
Speaker 4: you'd be surprised that it's just really the steering column

473
00:25:52,520 --> 00:25:55,720
Speaker 4: that they might have damaged to get into the vehicle.

474
00:25:56,200 --> 00:25:59,320
Speaker 4: And other than that, it's just minor, you know, scratches

475
00:25:59,440 --> 00:26:03,640
Speaker 4: and dents and things like that. And so these shops

476
00:26:03,720 --> 00:26:05,719
Speaker 4: refurbish them to like brand new condition.

477
00:26:06,200 --> 00:26:11,080
Speaker 2: So an ABC recycle rides. How do you find them?

478
00:26:11,200 --> 00:26:12,760
Speaker 2: I mean, it's just a matter if you're working with

479
00:26:12,800 --> 00:26:16,000
Speaker 2: your contacts at insurance companies or existing body shops, or

480
00:26:16,040 --> 00:26:17,560
Speaker 2: is there a specific process you go.

481
00:26:17,560 --> 00:26:23,639
Speaker 4: Through well insurance companies. There's probably seven or eight that

482
00:26:23,800 --> 00:26:27,200
Speaker 4: are members of our organization. Everybody needs to be a member.

483
00:26:27,600 --> 00:26:34,520
Speaker 4: So our member insurance companies like Geico and All State Travelers, Farmers,

484
00:26:34,760 --> 00:26:38,240
Speaker 4: they find the vehicles, so they're actively working with us,

485
00:26:38,640 --> 00:26:40,480
Speaker 4: and they come to us and say, hey, I have

486
00:26:40,560 --> 00:26:44,560
Speaker 4: a car in upstate New York, take a look at it.

487
00:26:44,920 --> 00:26:46,359
Speaker 4: We'll put it into the program.

488
00:26:47,080 --> 00:26:50,320
Speaker 2: Right if we've got a veteran out there, deal as

489
00:26:50,320 --> 00:26:52,680
Speaker 2: we wind things down. If we've got a veteran out there,

490
00:26:52,720 --> 00:26:56,600
Speaker 2: that's you know, they need a rod. You know, how

491
00:26:56,600 --> 00:26:58,439
Speaker 2: do they apply for it? You know, how do they

492
00:26:58,440 --> 00:27:00,639
Speaker 2: get more information? And where would they go?

493
00:27:02,000 --> 00:27:06,200
Speaker 4: So the best thing is any organization that they're already

494
00:27:06,200 --> 00:27:10,679
Speaker 4: working with, the VA or any charity like Western New

495
00:27:10,760 --> 00:27:14,359
Speaker 4: York Heroes in the Buffalo area, something someone like that,

496
00:27:14,480 --> 00:27:17,359
Speaker 4: if they're already working with them, talk to them about

497
00:27:17,440 --> 00:27:21,840
Speaker 4: nominating them. They can email us, but they can't really

498
00:27:22,240 --> 00:27:25,720
Speaker 4: apply themselves. They have to be nominated. They could email

499
00:27:25,840 --> 00:27:33,520
Speaker 4: us at an ABC gifting at National Autobody Council dot org.

500
00:27:34,440 --> 00:27:36,960
Speaker 2: You say that one more time for us, Dale.

501
00:27:37,560 --> 00:27:45,320
Speaker 4: It's an A B C gifting at National Autobody Council

502
00:27:46,440 --> 00:27:49,280
Speaker 4: dot orgy. That's not a not a short one.

503
00:27:49,280 --> 00:27:52,000
Speaker 2: That's that's that's that's a mouthful, brother, and then what's

504
00:27:52,080 --> 00:27:53,920
Speaker 2: and then what's what's the website? Is that didn't fill

505
00:27:53,920 --> 00:27:55,080
Speaker 2: on your website as well?

506
00:27:56,160 --> 00:27:58,640
Speaker 4: Yes, it's a National Auto Body.

507
00:27:58,320 --> 00:28:02,239
Speaker 2: Council, National Little Body Care Council dot dot org or

508
00:28:02,280 --> 00:28:07,000
Speaker 2: dot com dot org, dot org, dot National Older Bodycounsel

509
00:28:07,119 --> 00:28:10,439
Speaker 2: dot org. Got it and spelled out as it sounds.

510
00:28:10,680 --> 00:28:14,720
Speaker 2: Nationalottle Body Council dot com, dot org dot org. Okay, cool, Dale,

511
00:28:14,760 --> 00:28:16,840
Speaker 2: you guys are doing a heck of a job. I

512
00:28:16,880 --> 00:28:18,720
Speaker 2: want to say thank you on behalf of the veterans

513
00:28:18,720 --> 00:28:21,119
Speaker 2: that I have in my family and uh, you know

514
00:28:21,200 --> 00:28:24,160
Speaker 2: everyone out there. We appreciate what you guys are doing

515
00:28:24,200 --> 00:28:25,760
Speaker 2: and you know, keep on going.

516
00:28:25,880 --> 00:28:28,200
Speaker 4: All right, all right, well, thank you very much, Ron,

517
00:28:28,280 --> 00:28:28,879
Speaker 4: you appreciate it.

518
00:28:28,920 --> 00:28:31,040
Speaker 2: You're very welcome, sir. You're welcome back anytime. I'm Ronning

519
00:28:31,119 --> 00:28:39,000
Speaker 2: any and the car doctor. We are back right after this, Okay,

520
00:28:44,680 --> 00:28:46,959
Speaker 2: I want to talk a little bit about tire pressure

521
00:28:47,000 --> 00:28:50,520
Speaker 2: monitoring system because we're definitely into that time of year.

522
00:28:50,560 --> 00:28:53,360
Speaker 2: It's getting colder, and I think a lot of you

523
00:28:53,440 --> 00:28:55,440
Speaker 2: are going to be seeing the tire pressure light, that

524
00:28:55,480 --> 00:28:58,240
Speaker 2: little yellow light that looks like a cross section of

525
00:28:58,280 --> 00:29:00,600
Speaker 2: a tire if you look at it close enough and

526
00:29:00,640 --> 00:29:02,680
Speaker 2: you're all wondering what it is. It's yellow, it's orange,

527
00:29:02,720 --> 00:29:04,840
Speaker 2: but you get it. You've seen it on your dashboard.

528
00:29:04,880 --> 00:29:06,680
Speaker 2: You should be seeing it when you go through bulb check,

529
00:29:06,720 --> 00:29:08,120
Speaker 2: when you turn the key to the on or push

530
00:29:08,200 --> 00:29:11,720
Speaker 2: the button to the on position before it starts. Tire

531
00:29:11,800 --> 00:29:15,720
Speaker 2: pressure monitoring systems, and they'll work one of a couple

532
00:29:15,800 --> 00:29:18,360
Speaker 2: of different ways. They've either got a sensor in the tire,

533
00:29:18,960 --> 00:29:22,400
Speaker 2: which is a direct system, meaning that there is a

534
00:29:22,440 --> 00:29:25,160
Speaker 2: tire pressure sensor. Is a radio transmitter in a sense

535
00:29:25,920 --> 00:29:29,680
Speaker 2: typically operates on a broadcast frequency. Not that you need

536
00:29:29,720 --> 00:29:31,960
Speaker 2: to know this, but it's three hundred and fifteen megahertz,

537
00:29:32,040 --> 00:29:34,480
Speaker 2: or it's four hundred and thirty three mega hurts, and

538
00:29:34,560 --> 00:29:35,760
Speaker 2: some of them are a little different. Some of the

539
00:29:35,840 --> 00:29:39,640
Speaker 2: higher profile cars were on a different frequency. And understand

540
00:29:39,800 --> 00:29:44,080
Speaker 2: each sensor has a unique broadcast number, has a unique

541
00:29:44,120 --> 00:29:47,560
Speaker 2: registration number, I should say and think about it, right,

542
00:29:47,640 --> 00:29:50,400
Speaker 2: because if you were next to a car that had

543
00:29:50,440 --> 00:29:54,640
Speaker 2: a same number, in your vehicle's receiver picked up on

544
00:29:54,720 --> 00:29:56,760
Speaker 2: the guy next to you when he's got low tire pressure,

545
00:29:56,760 --> 00:29:58,880
Speaker 2: it's going to turn on your light. So each sensor

546
00:29:58,920 --> 00:30:03,520
Speaker 2: in each wheel has to be unique, right. A tire

547
00:30:03,640 --> 00:30:07,720
Speaker 2: pressure light comes on when there's one of two reasons,

548
00:30:07,880 --> 00:30:13,000
Speaker 2: low pressure or a fault in the system. A fault

549
00:30:13,040 --> 00:30:18,800
Speaker 2: in the system is usually indicated by the light blinking blink, blink,

550
00:30:18,840 --> 00:30:21,240
Speaker 2: blink a couple times, ten times, twenty times, whenever the

551
00:30:21,320 --> 00:30:24,600
Speaker 2: manufacturer wants, and then the light will stay on solid

552
00:30:24,760 --> 00:30:29,080
Speaker 2: after I think roughly thirty seconds to a minute of driving.

553
00:30:29,920 --> 00:30:32,520
Speaker 2: That's a fault. That's not low pressure. So you can

554
00:30:32,600 --> 00:30:35,680
Speaker 2: check tire pressure all you want and you're not going

555
00:30:35,720 --> 00:30:37,680
Speaker 2: to find a fault. You find that if the placard

556
00:30:37,720 --> 00:30:39,720
Speaker 2: on the door, which is where I'm going next, says

557
00:30:39,760 --> 00:30:42,400
Speaker 2: thirty five and the tires roll at thirty five, that's

558
00:30:42,440 --> 00:30:44,960
Speaker 2: not low tire pressure. That is a fault in the system.

559
00:30:45,360 --> 00:30:47,560
Speaker 2: And by the way, we should mention, I should mention

560
00:30:48,120 --> 00:30:51,440
Speaker 2: that when we're talking tire pressure systems, always think you

561
00:30:51,480 --> 00:30:55,320
Speaker 2: know about the spare. If you're driving a Toyota, you've

562
00:30:55,400 --> 00:31:00,120
Speaker 2: probably got a fifth tire involved. Toyota lexis, depending if

563
00:31:00,120 --> 00:31:02,600
Speaker 2: it's a full size or not, you've probably got a

564
00:31:02,680 --> 00:31:05,440
Speaker 2: tire in the trunk or in the back area somewhere

565
00:31:05,480 --> 00:31:07,320
Speaker 2: that's got a tire pressure sensor in it too, So

566
00:31:07,400 --> 00:31:10,720
Speaker 2: don't rule that out. Wrap fours the tire on the door,

567
00:31:10,840 --> 00:31:14,680
Speaker 2: that type of thing. But tire pressure systems and they

568
00:31:14,720 --> 00:31:17,240
Speaker 2: all work pretty much the same way in the sense

569
00:31:17,280 --> 00:31:22,240
Speaker 2: that the light is designed to come on, intended to

570
00:31:22,280 --> 00:31:27,360
Speaker 2: comme on when tire pressure drops fifteen percent less than

571
00:31:27,440 --> 00:31:30,560
Speaker 2: door placard. What do I mean by door placard? Open

572
00:31:30,640 --> 00:31:33,520
Speaker 2: up the driver's door. There's a decal either on the

573
00:31:33,600 --> 00:31:36,760
Speaker 2: door or on the post, and it's going to tell

574
00:31:36,800 --> 00:31:38,560
Speaker 2: you a couple of things. That'll show you the Then

575
00:31:38,640 --> 00:31:41,840
Speaker 2: it'll show you data manufacture of the vehicle. It will

576
00:31:41,880 --> 00:31:47,200
Speaker 2: show you suggested tire pressure for that vehicle, and that

577
00:31:47,320 --> 00:31:52,160
Speaker 2: number generally resides. You know, it'll say thirty five pounds

578
00:31:52,160 --> 00:31:57,280
Speaker 2: for example, that's thirty five pounds at sixty eight degrees. Okay,

579
00:31:58,080 --> 00:32:01,320
Speaker 2: here's the key. Tire press p sure changes rule of

580
00:32:01,400 --> 00:32:05,200
Speaker 2: thumb one pound for every ten degrees of change. If

581
00:32:05,240 --> 00:32:08,520
Speaker 2: tire if the temperature goes up to seventy eight degrees,

582
00:32:08,920 --> 00:32:12,280
Speaker 2: you've now got tire pressure at thirty six goes up

583
00:32:12,320 --> 00:32:16,240
Speaker 2: to eighty eight degrees thirty seven. Consequently, where you see

584
00:32:16,280 --> 00:32:19,040
Speaker 2: it more is when it goes the other way. You'll

585
00:32:19,040 --> 00:32:22,040
Speaker 2: see it go from sixty eight to now this time

586
00:32:22,080 --> 00:32:26,160
Speaker 2: of year. If your oil was changed in early June

587
00:32:26,240 --> 00:32:28,440
Speaker 2: or late May, depending upon what part of the country

588
00:32:28,440 --> 00:32:31,040
Speaker 2: you're in, and you haven't checked tire pressure, and all

589
00:32:31,080 --> 00:32:33,560
Speaker 2: of a sudden you get to you know, late fall,

590
00:32:33,680 --> 00:32:37,800
Speaker 2: early winter and it's cold, you're going to see that

591
00:32:37,840 --> 00:32:41,840
Speaker 2: tire pressure drop at least three pounds. It'll get to

592
00:32:41,880 --> 00:32:44,280
Speaker 2: a point where it drops a little bit more. You're

593
00:32:44,320 --> 00:32:47,120
Speaker 2: going to see about a four and a half pound drop. Boom,

594
00:32:47,240 --> 00:32:50,800
Speaker 2: the light comes on, so it's easy enough to resolve.

595
00:32:51,000 --> 00:32:55,480
Speaker 2: You're going to look at pressure on the tire versus

596
00:32:55,680 --> 00:32:58,840
Speaker 2: door placard. Right, I'll tell you what. Let me pull over,

597
00:32:58,880 --> 00:33:00,920
Speaker 2: take a pause. When I come, we'll finish up with

598
00:33:00,920 --> 00:33:03,680
Speaker 2: this TPMs systems right on the other side. I'm ronning

599
00:33:03,680 --> 00:33:21,200
Speaker 2: Andy and the car doctor. We'll be back right after this. Okay,

600
00:33:21,240 --> 00:33:24,120
Speaker 2: we are back, So just to finish up the conversation

601
00:33:24,480 --> 00:33:27,200
Speaker 2: in the minute or two that we have left tire

602
00:33:27,200 --> 00:33:30,800
Speaker 2: pressure monitoring systems. When I left you, we were talking about,

603
00:33:30,960 --> 00:33:32,520
Speaker 2: you know, why is the light on? We went through

604
00:33:32,560 --> 00:33:36,280
Speaker 2: a couple of scenarios. You need to have an accurate

605
00:33:36,320 --> 00:33:39,160
Speaker 2: tire pressure gage, needless to say, and you're gonna spend

606
00:33:39,160 --> 00:33:41,280
Speaker 2: a couple of bucks. Right, You're not going to buy

607
00:33:41,320 --> 00:33:43,760
Speaker 2: a cheap piece of junk because it's critical that it's accurate,

608
00:33:44,440 --> 00:33:48,200
Speaker 2: and you're going to make sure that not the number

609
00:33:48,240 --> 00:33:50,200
Speaker 2: on the tire. You're gonna look at the door placard,

610
00:33:50,560 --> 00:33:54,240
Speaker 2: all right. If the placard says thirty five pounds and

611
00:33:54,280 --> 00:33:57,880
Speaker 2: it's thirty degrees out, add two pounds, all right, go

612
00:33:58,000 --> 00:34:01,600
Speaker 2: up a little bit. If the door placard says thirty

613
00:34:01,640 --> 00:34:05,600
Speaker 2: five pounds and you're in Arizona, okay, and it's one

614
00:34:05,640 --> 00:34:09,080
Speaker 2: hundred degrees, you're gonna know that you wanna, you know,

615
00:34:09,360 --> 00:34:12,600
Speaker 2: maybe make it thirty four to thirty three. Drop it

616
00:34:12,640 --> 00:34:15,000
Speaker 2: a little bit because it's gonna get tire pressure's gonna

617
00:34:15,000 --> 00:34:16,919
Speaker 2: go up as you drive the car because the tire

618
00:34:16,960 --> 00:34:20,080
Speaker 2: is gonna get hotter, all right, So it's important to

619
00:34:20,160 --> 00:34:23,319
Speaker 2: note placards at sixty eight it's gonna change up or

620
00:34:23,360 --> 00:34:27,120
Speaker 2: down one to one pound for every ten degrees of change.

621
00:34:27,440 --> 00:34:31,120
Speaker 2: And that's critical so that you've got good solid tires

622
00:34:31,160 --> 00:34:33,319
Speaker 2: on the car as far as pressure goes, and that

623
00:34:33,360 --> 00:34:37,040
Speaker 2: you're not overinflated, you're not under inflated. That's how TPMs

624
00:34:37,080 --> 00:34:39,600
Speaker 2: systems work. I see, that's about it for our time today.

625
00:34:39,600 --> 00:34:41,680
Speaker 2: I'm running eighty in the car doctor, till the next time.

626
00:34:42,000 --> 00:34:47,600
Speaker 2: Good mechanics aren't expensive, they're priceless. See you the car Doctor.

627
00:34:48,600 --> 00:34:50,360
Speaker 2: Car Advice to ride