WEBVTT - How AI Assistants Can Transform Education

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<v Speaker 1>Welcome to Tech Stuff, a production from iHeartRadio. This season

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<v Speaker 1>on Smart Talks with IBM, Malcolm Glabwell is back, and

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<v Speaker 1>this time he's taking the show on the road. Malcolm

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<v Speaker 1>is stepping outside the studio to explore how IBM clients

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<v Speaker 1>are using artificial intelligence to solve real world challenges and

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<v Speaker 1>transform the way they do business, from accelerating scientific breakthroughs

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<v Speaker 1>to reimagining education. It's a fresh look at innovation in action,

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<v Speaker 1>where big ideas meet cutting edge solutions. You'll hear from

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<v Speaker 1>industry leaders, creative thinkers, and of course, Malcolm Glabwell himself

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<v Speaker 1>as he guides you through each story. New episodes of

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<v Speaker 1>Smart Talks with IBM drop every month on the iHeartRadio app,

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<v Speaker 1>Apple Podcasts, or wherever you get your podcasts. Learn more

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<v Speaker 1>at IBM dot com slash smart Talks.

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<v Speaker 2>In the world of educational research, there is a famous

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<v Speaker 2>video of a boy named Sean. I don't mean famous

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<v Speaker 2>in a sense that it has a million views on YouTube.

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<v Speaker 2>I mean that in the circle of people who think

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<v Speaker 2>about teaching and how to make teaching better. The video

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<v Speaker 2>has been written about in journal articles and shown over

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<v Speaker 2>and again in college classrooms. It's a ten minute clip

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<v Speaker 2>of a third grade class somewhere in Michigan. It was

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<v Speaker 2>filmed in January of nineteen ninety, so the video is

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<v Speaker 2>a bit grainy. The teacher's name is Deborah Lowenberg Ball.

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<v Speaker 2>She's a professor at Michigan State University who is part

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<v Speaker 2>of her research, teaches a one hour math class at

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<v Speaker 2>a local elementary school on the day in question. Miss

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<v Speaker 2>Ball begins by asking her students about the previous day's lesson,

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<v Speaker 2>which was about even and odd numbers.

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<v Speaker 3>I would like to hear from as many people as

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<v Speaker 3>possible what comments you had, reactions you had to being

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<v Speaker 3>in that meeting yesterday.

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<v Speaker 2>A little boy with black hair raises his hand. His

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<v Speaker 2>name is Sean.

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<v Speaker 4>I don't have anything about the meeting yesterday that I

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<v Speaker 4>was just thinking about sitting im.

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<v Speaker 2>Sean was thinking about the number six.

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<v Speaker 4>I was thinking that it's a it's an idd. It

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<v Speaker 4>can be an odd number two because there could.

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<v Speaker 5>Be two, two, four, six, two, three, twos and two threes.

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<v Speaker 4>It will be an odd.

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<v Speaker 5>Anthonytina three thinks make it takes me two things.

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<v Speaker 2>And Sean doesn't understand what odd and even means. He

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<v Speaker 2>thinks that just because you can break down six in

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<v Speaker 2>an odd number of parts and an even number of parts.

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<v Speaker 2>That six must exist in some magical middle category. And

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<v Speaker 2>when you listen to the Sean videotape, you keep waiting

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<v Speaker 2>for the teacher to say, oh, no, Sean, you misunderstand.

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<v Speaker 2>But Deborahaul doesn't do that. She never tells him he's wrong. Instead,

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<v Speaker 2>she simply asks him to explain his thinking.

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<v Speaker 6>And the two things that you put together to make

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<v Speaker 6>it were odd right, three and three of each old.

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<v Speaker 4>And I think.

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<v Speaker 2>Two bauld And asked the class to give their views.

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<v Speaker 2>Other students jump up and explain their theories on the blackboard.

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<v Speaker 2>For the next fifteen minutes, she definitely guides the class

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<v Speaker 2>through an in depth investigation of what she calls shawn

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<v Speaker 2>numbers until Sewn himself realizes that the real meaning of

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<v Speaker 2>odd and even is something different than he had imagined.

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<v Speaker 2>And now he gets it.

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<v Speaker 4>I'm a thank you for winging in love.

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<v Speaker 2>I don't want to focus just on how little Sean

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<v Speaker 2>finally made his own way to the right answer. I'm

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<v Speaker 2>interested in what his teacher did to get him there.

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<v Speaker 2>Deborah Ball worked magic. She never told Sean the right answer.

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<v Speaker 2>She just led him to a place where he could

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<v Speaker 2>discover it for himself. My name is Malcolm Glawo. This

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<v Speaker 2>is season six of Smart Talks with IBM, where we

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<v Speaker 2>offer our listeners a glimpse behind the curtain of the

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<v Speaker 2>world of technology and artificial intelligence. In this season, we're

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<v Speaker 2>going to visit companies as varied as Lorielle and Ferrari

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<v Speaker 2>and tell stories of how they're using artificial intelligence and

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<v Speaker 2>data to transform the way they do business. This episode

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<v Speaker 2>is about the promise of a radical new idea called

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<v Speaker 2>responsive teaching, the kind of teaching that took place that

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<v Speaker 2>day in Shawn's classroom, and whether artificial intelligence can help

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<v Speaker 2>us train the next generation of teachers to be as

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<v Speaker 2>good as Deborah Ball. Before we talk about how AI

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<v Speaker 2>could transform the way we train teachers, I want to

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<v Speaker 2>go back for a moment to the famous video of Sean.

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<v Speaker 2>In the video, the teacher Deborah Ball doesn't have a

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<v Speaker 2>predetermined plan that she's imposing on the class. She's improvising,

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<v Speaker 2>making up her approach as she goes along, responding to

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<v Speaker 2>her student's odd theory about the number six second. She's

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<v Speaker 2>taking Sean seriously. She's not dismissing his theory. She's listening

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<v Speaker 2>to him and trying to you understand the problem from

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<v Speaker 2>his perspective. And thirdly, and most importantly, she's not force

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<v Speaker 2>feeding him the right answer. She's being patient. She's waiting

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<v Speaker 2>to see if with just the right subtle hints, he

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<v Speaker 2>can get to the right answer on his own. Improvisation,

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<v Speaker 2>empathy patients. That's responsive teaching.

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<v Speaker 7>What I think about in terms of responsiveness is more like,

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<v Speaker 7>I think that students need to have a sense of

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<v Speaker 7>agency in what happens in the classroom, and like authentic

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<v Speaker 7>agency where they can be legitimized as knowers.

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<v Speaker 2>I spoke to a physicist at Seattle Pacific University named

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<v Speaker 2>Amy Robertson, a longtime advocate for responsive teaching. She uses

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<v Speaker 2>the Sean video in her classroom.

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<v Speaker 7>You have to trust that kids have a way of

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<v Speaker 7>doing that and that, like heard, what she mostly did

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<v Speaker 7>was to facilitate a conversation and to say you have

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<v Speaker 7>to listen to them talk.

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<v Speaker 2>Told him he was wrong, that's right, and then he goes,

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<v Speaker 2>He goes, I didn't think of it that way.

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<v Speaker 4>Again, I thank you for ringing it alone.

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<v Speaker 2>You've expanded my understanding. Thank you for bringing it up again.

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<v Speaker 2>It's like this, I love I know.

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<v Speaker 7>Responsive teaching, as I think about it, is kind of

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<v Speaker 7>rooted in this like Eleanor Duckworth's work around the Having

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<v Speaker 7>of Wonderful Ideas, where she says, like, the goal of

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<v Speaker 7>education is for students to have wonderful ideas and to

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<v Speaker 7>have a good time having them.

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<v Speaker 2>I love that. I've never heard that. What a beautiful,

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<v Speaker 2>succinct way of summing up the purpose of education. Yes,

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<v Speaker 2>responsive teaching is beautiful. It's rare to find a new

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<v Speaker 2>teaching idea that everyone loves. This is one of those

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<v Speaker 2>rare ideas. Watching the Debora Ball classroom, all I could

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<v Speaker 2>think was, I really really hope my daughters get to

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<v Speaker 2>experience a math class like that. Far too many kids

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<v Speaker 2>are convincing themselves at far too young age age that

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<v Speaker 2>math isn't for them, and responsive teaching is a way

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<v Speaker 2>to solve that problem. But here is the issue. It's

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<v Speaker 2>really really hard to teach responsive teaching. Robertson says that

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<v Speaker 2>teaching exists in a cultural environment where the teacher is

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<v Speaker 2>expected to be the source of truth. That teaching is

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<v Speaker 2>about the immediate correction of error and not letting a

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<v Speaker 2>child wander down the pathway of their own misunderstanding responsive

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<v Speaker 2>teaching is deeply counterintuitive, and the only way to understand

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<v Speaker 2>its beauty is to do it over and over again.

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<v Speaker 2>Aspiring teachers need a way to practice. For as long

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<v Speaker 2>as there has been technology, people have turned to digital

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<v Speaker 2>machines to solve problems. My father was a mathematician, and

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<v Speaker 2>I remember him coming home in the nineteen seventies with

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<v Speaker 2>a big stack of computer cards in his briefcase that

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<v Speaker 2>he used to program the main frame back of the office. Today,

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<v Speaker 2>with the rise of artificial intelligence, the scale and complexity

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<v Speaker 2>of the problems technology can help us solve has jumped

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<v Speaker 2>by many orders of magnitude. You must have worked with

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<v Speaker 2>a with a million customers who are experimenting with ll

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<v Speaker 2>m's Has there been one use case that you were like, WHOA,

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<v Speaker 2>I had no idea? Or just simply that's clever. I'm

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<v Speaker 2>speaking to Brian Bissel, who works out of IBM's Manhattan office.

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<v Speaker 2>He helps IBM customers discover how best to get AI

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<v Speaker 2>to work for them.

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<v Speaker 8>There is one, but I don't think I can talk

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<v Speaker 8>about it unfortunately.

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<v Speaker 2>Wait, wait, you can't tease me like that, can you?

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<v Speaker 4>Wait?

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<v Speaker 2>Disguise disguise it for me? Just give me a general.

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<v Speaker 8>It was about the ability to pull certain types of

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<v Speaker 8>information out of documents that you you wouldn't think you

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<v Speaker 8>would be able to get the model to do, and

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<v Speaker 8>be able to do that at a very large scale.

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<v Speaker 2>Bissile's point was that we are well past the stage

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<v Speaker 2>where anyone wonders whether AI can be useful. The real

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<v Speaker 2>question now is what problems do we want to use

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<v Speaker 2>it to solve Where it can make the biggest difference,

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<v Speaker 2>and Basil saw lots of opportunities in education.

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<v Speaker 8>I have two kids, one in middle school and one

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<v Speaker 8>who just graduated high school, and I'm well aware of

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<v Speaker 8>students using things like chat GPT to do their homework,

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<v Speaker 8>and it's very easy to take tools like that and

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<v Speaker 8>even IBM's own large language models and just take a problem,

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<v Speaker 8>a piece of homework, something you want written, and drop

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<v Speaker 8>it into that and have it generate the answer for

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<v Speaker 8>you and the student. The user in that case hasn't

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<v Speaker 8>done any work, they haven't put any real thought into it.

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<v Speaker 2>To Basil, that's the wrong use of AI. That's technology

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<v Speaker 2>making is dumber. What we really want is technology that

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<v Speaker 2>makes us smarter. Basil explained to me that there are

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<v Speaker 2>now two big tools being used for AI productivity, AI agents,

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<v Speaker 2>and AI assistance. Let's start with the AI agents. AI

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<v Speaker 2>agents can reason plan and collaborate with other AI tools

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<v Speaker 2>to autonomously perform tasks for a user. Mis Will gave

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<v Speaker 2>me an example of how college freshmen might use an

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<v Speaker 2>AI agent As.

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<v Speaker 8>A new student. You may not know how do I

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<v Speaker 8>do with my health and wellness issue? So many the

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<v Speaker 8>credits are going to get for this given class. You

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<v Speaker 8>could talk to someone and find out some of that,

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<v Speaker 8>but maybe it's a little bit sensitive and you don't

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<v Speaker 8>want to do that.

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<v Speaker 2>Missill told me you could build an AI agent, a

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<v Speaker 2>resource for new students that helps them navigate a new campus,

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<v Speaker 2>register for classes, access the services they need, and even

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<v Speaker 2>schedule appointments on their behalf, which in turn buys them

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<v Speaker 2>more time to focus on their actual school work.

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<v Speaker 8>We can see patterns of how agents and assistants can

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<v Speaker 8>help employees and customers and end users be more productive,

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<v Speaker 8>automate workflows so they're not doing certain types of repetitive

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<v Speaker 8>work over and over again, and streamlining their lives and

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<v Speaker 8>making data more accessible to them twenty four hours a day.

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<v Speaker 2>But Bissel says you can also use AI assistance in

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<v Speaker 2>the education space. AI assistants are reactive as opposed to

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<v Speaker 2>AI agents, which are proactive. AI assistants only performed tasks

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<v Speaker 2>at your request. They're programmed to answer your questions, and

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<v Speaker 2>as it turns out, AI assistants are now being used

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<v Speaker 2>to further the responsive teaching revolution, which is why I

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<v Speaker 2>found myself on a beautiful Georgia spring day not long ago,

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<v Speaker 2>on the campus of Kansas State University, sitting in the

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<v Speaker 2>classroom with two researchers, one of them Professor Dabe Lee.

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<v Speaker 2>Let's go into the journey of building this thing. You

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<v Speaker 2>started by taking a course. What was the course you took.

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<v Speaker 5>Yeah, so it was offered by Coursera. It was designed

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<v Speaker 5>by IBM. It was AI Foundation for everyone.

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<v Speaker 2>In her AI Foundation's course, Lee learned how to build

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<v Speaker 2>an AI assistant using IBM Watson X. That course took

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<v Speaker 2>how long to take it was.

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<v Speaker 5>Not to know it was like fourteen weeks.

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<v Speaker 2>Lee's idea was to train an AI assistant on classroom

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<v Speaker 2>data to play the role of Sean, a digital persona

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<v Speaker 2>of a nine year old who likes math but doesn't

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<v Speaker 2>always understand math, and that AI assistant she thought could

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<v Speaker 2>be used to train preservice teachers or teachers in training

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<v Speaker 2>who are preparing to enter one of the most challenging

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<v Speaker 2>professions in the modern world.

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<v Speaker 5>So when you think about the teacher education and a

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<v Speaker 5>major challenge that teacher education phase is that we need

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<v Speaker 5>children to practice with. We need instructors who will give

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<v Speaker 5>the instruction on the pedagogical skills. So when you look

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<v Speaker 5>at the teacher education program, we have coursework in field experience,

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<v Speaker 5>and in those two areas there is something missing all

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<v Speaker 5>the time.

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<v Speaker 2>Li says that pre service teachers often lack access to

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<v Speaker 2>both students and experienced teachers during their education.

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<v Speaker 5>So what we try to resolve is that we have

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<v Speaker 5>this virtual student for pre service teacher to work with

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<v Speaker 5>so that they can practice their responsive teaching skills.

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<v Speaker 2>The first AI assistant Lee created is g wuji Wu,

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<v Speaker 2>emulates the persona of a nine year old third grade girl. Then,

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<v Speaker 2>with the help of one of her collaborators, a researcher

0:13:37.480 --> 0:13:41.760
<v Speaker 2>at Canazon named Sean English, she created two more AI assistants,

0:13:42.160 --> 0:13:47.200
<v Speaker 2>Gabriel and Noah, each of which have their own distinctive characteristics.

0:13:47.480 --> 0:13:50.720
<v Speaker 2>So how are Gabriel and Noah different from.

0:13:50.640 --> 0:13:56.720
<v Speaker 5>G Wu gabrielle My first one is very short answered.

0:13:56.920 --> 0:13:59.800
<v Speaker 5>If you ask an open ended question, he will answer

0:13:59.800 --> 0:14:04.240
<v Speaker 5>it in a close way. So I use that characteristic.

0:14:04.320 --> 0:14:09.280
<v Speaker 5>And that's the problem that most teachers actually base. They're

0:14:09.360 --> 0:14:12.600
<v Speaker 5>asked children who are shay, who are reserved, and who

0:14:12.600 --> 0:14:17.280
<v Speaker 5>would not sure much of their thoughts. So we wanted

0:14:17.320 --> 0:14:21.080
<v Speaker 5>that characteristic in some characters, and we use Gabrielle to

0:14:21.400 --> 0:14:22.560
<v Speaker 5>have that characteristic.

0:14:24.000 --> 0:14:26.520
<v Speaker 2>And Noah. What'snaah's personality?

0:14:27.880 --> 0:14:31.560
<v Speaker 3>How do he playful? Cheery, bright and energetic?

0:14:32.400 --> 0:14:38.320
<v Speaker 2>That's Sean English professor, Lee's fellow researcher, and jewuj.

0:14:37.720 --> 0:14:43.120
<v Speaker 5>Is articulated and kind of smart, but she has her

0:14:43.200 --> 0:14:44.360
<v Speaker 5>own way of thinking.

0:14:44.760 --> 0:14:47.120
<v Speaker 2>I would end up spending a lot of time with Jeewu.

0:14:47.640 --> 0:14:50.520
<v Speaker 2>She's something of a character. I asked Sean about the

0:14:50.560 --> 0:14:54.160
<v Speaker 2>process of creating these AI assistants. What does building the

0:14:54.240 --> 0:14:57.680
<v Speaker 2>content side of the AI assistant entail?

0:14:58.840 --> 0:14:59.080
<v Speaker 4>Sean?

0:14:59.480 --> 0:15:02.040
<v Speaker 3>It sets up a series of actions, effectively, which are

0:15:02.680 --> 0:15:05.240
<v Speaker 3>response cases. You can kind of think of them as

0:15:05.520 --> 0:15:08.280
<v Speaker 3>you have a series of questions that you tie to

0:15:09.480 --> 0:15:13.280
<v Speaker 3>an intent, and then that intent has reactions from the bot,

0:15:13.600 --> 0:15:16.720
<v Speaker 3>and so effectively, if we were looking to say, make

0:15:16.760 --> 0:15:19.080
<v Speaker 3>a hello action, we would have all the different ways

0:15:19.080 --> 0:15:21.440
<v Speaker 3>that people could say hello, Hello, what's up, how you doing,

0:15:21.440 --> 0:15:22.440
<v Speaker 3>and all that kind of stuff.

0:15:22.760 --> 0:15:26.640
<v Speaker 2>Sean says, the longer the list of potential responses, the better,

0:15:27.160 --> 0:15:31.040
<v Speaker 2>But AI's responses don't just follow the list. The AI

0:15:31.120 --> 0:15:34.680
<v Speaker 2>assistant uses those suggested responses to come up with a

0:15:34.800 --> 0:15:38.680
<v Speaker 2>universe of other responses, and in that process sometimes it

0:15:38.720 --> 0:15:41.040
<v Speaker 2>comes up with things that just don't make sense.

0:15:41.120 --> 0:15:44.600
<v Speaker 3>And from a technological standpoint, while AI is a fantastic tool,

0:15:44.720 --> 0:15:47.360
<v Speaker 3>AI can hallucinate, which means just give things that it's

0:15:47.400 --> 0:15:50.320
<v Speaker 3>just straight up made up. There's a famous example of

0:15:50.360 --> 0:15:52.320
<v Speaker 3>this called the three rs is where you ask a

0:15:52.320 --> 0:15:55.200
<v Speaker 3>popular large language model how many RS are in strawberry,

0:15:55.480 --> 0:15:57.480
<v Speaker 3>and it gives you the wrong answer, and he repeats

0:15:57.520 --> 0:16:00.360
<v Speaker 3>that result repetitively. You always want to have a human

0:16:00.880 --> 0:16:02.840
<v Speaker 3>interacting with the system to be able to go, hey,

0:16:03.480 --> 0:16:05.640
<v Speaker 3>that's a little crazy. I don't think that's exactly what

0:16:05.640 --> 0:16:06.440
<v Speaker 3>we're going for here.

0:16:07.120 --> 0:16:09.120
<v Speaker 2>That's why it's good to have someone like Sean English

0:16:09.120 --> 0:16:11.200
<v Speaker 2>around to step in and get the model back on track,

0:16:11.600 --> 0:16:14.760
<v Speaker 2>and over time, when the model has enough training, it's

0:16:14.800 --> 0:16:21.120
<v Speaker 2>ready for the teachers in training. One of the rollouts

0:16:21.160 --> 0:16:24.280
<v Speaker 2>of Jiwu Gabriel and Noah was with the teacher training

0:16:24.320 --> 0:16:26.280
<v Speaker 2>program at the University of Missouri.

0:16:26.600 --> 0:16:28.960
<v Speaker 6>I was just kind of excited to see what the

0:16:29.040 --> 0:16:31.440
<v Speaker 6>program was and what it was going to be doing.

0:16:31.880 --> 0:16:34.960
<v Speaker 2>This is Logan Hovis, a junior at Missouri on the

0:16:35.000 --> 0:16:37.320
<v Speaker 2>path to becoming an elementary school teacher.

0:16:37.680 --> 0:16:40.200
<v Speaker 6>Obviously a little skeptical when he said it was sos to,

0:16:40.240 --> 0:16:43.160
<v Speaker 6>you know, be like talking to a student. You're like,

0:16:43.200 --> 0:16:45.600
<v Speaker 6>there's no way this AI thing is going to totally

0:16:45.640 --> 0:16:48.320
<v Speaker 6>sound like a second grader or a third grader, Like

0:16:48.360 --> 0:16:50.880
<v Speaker 6>it's going to sound like an adult, or it's going

0:16:50.960 --> 0:16:52.800
<v Speaker 6>to sound like a robot that knows all the answers.

0:16:53.280 --> 0:16:56.040
<v Speaker 6>And it really didn't. It really was like talking to

0:16:56.080 --> 0:16:58.720
<v Speaker 6>a child. It was very very well developed in the

0:16:58.760 --> 0:17:00.640
<v Speaker 6>way that you really said that and you feel like

0:17:00.640 --> 0:17:01.680
<v Speaker 6>you're talking to a kid.

0:17:02.240 --> 0:17:05.040
<v Speaker 2>Her point wasn't that jie Wu and her fellow avatars

0:17:05.280 --> 0:17:08.960
<v Speaker 2>were equivalent to real kids. Of course not, but for

0:17:09.040 --> 0:17:11.880
<v Speaker 2>someone starting out, someone who is already nervous about being

0:17:11.920 --> 0:17:14.879
<v Speaker 2>plunged into a classroom of nine year olds, Jeewu was

0:17:14.920 --> 0:17:16.960
<v Speaker 2>like a warm up before a baseball game.

0:17:17.359 --> 0:17:19.479
<v Speaker 6>What I can think of is like, you know, how

0:17:19.840 --> 0:17:22.159
<v Speaker 6>when you're at batting practice for baseball or softball, you

0:17:22.200 --> 0:17:25.160
<v Speaker 6>have those automatic pitchers that throw them because you're working

0:17:25.160 --> 0:17:27.800
<v Speaker 6>on your skill as the hitter. What can I do differently?

0:17:27.840 --> 0:17:30.879
<v Speaker 6>What am I doing wrong? But that doesn't replace the

0:17:30.920 --> 0:17:32.639
<v Speaker 6>game and what you do in a game. But this

0:17:32.760 --> 0:17:35.560
<v Speaker 6>is you getting to practice your own skills to be

0:17:35.560 --> 0:17:37.040
<v Speaker 6>better when you go in a game. And I think

0:17:37.080 --> 0:17:40.120
<v Speaker 6>that's kind of what the AI software feels like for us.

0:17:42.000 --> 0:17:44.679
<v Speaker 2>In batting practice, the pitches don't come as hard and

0:17:44.680 --> 0:17:47.239
<v Speaker 2>fast as the pitch is in a real game, but

0:17:47.280 --> 0:17:49.119
<v Speaker 2>you get to stand at the plate and the pitcher

0:17:49.200 --> 0:17:52.840
<v Speaker 2>throws you dozens of balls over and over again in

0:17:52.880 --> 0:17:55.680
<v Speaker 2>a concentrated block that allows you to work on your

0:17:55.720 --> 0:17:58.280
<v Speaker 2>swing closely and carefully.

0:17:58.880 --> 0:18:01.320
<v Speaker 6>There's a lot less stimuli going on around because the

0:18:01.320 --> 0:18:04.119
<v Speaker 6>classroom is very very busy. It's wonderful, it's beautiful, but

0:18:04.160 --> 0:18:06.639
<v Speaker 6>it's very very busy, so sometimes it's hard to keep

0:18:07.160 --> 0:18:10.440
<v Speaker 6>you know, that focus in on the tasks that they're

0:18:10.440 --> 0:18:13.040
<v Speaker 6>doing at hand, and also in the teacher setting, you're

0:18:13.040 --> 0:18:15.720
<v Speaker 6>also kind of always looking around making sure that other

0:18:15.760 --> 0:18:17.800
<v Speaker 6>students are doing what they're supposed to be doing, but

0:18:17.840 --> 0:18:20.000
<v Speaker 6>also like if they need any help, if everything's going

0:18:20.040 --> 0:18:24.800
<v Speaker 6>okay in the classroom, So being on the ji Wu chat,

0:18:25.800 --> 0:18:27.679
<v Speaker 6>it was just nice that you didn't have to do

0:18:27.840 --> 0:18:30.160
<v Speaker 6>any of the extra work to keep the focus on there,

0:18:30.600 --> 0:18:34.159
<v Speaker 6>and it also felt you didn't have to feel the

0:18:34.200 --> 0:18:37.800
<v Speaker 6>student's nervousness of being one on one with you. And

0:18:38.000 --> 0:18:40.560
<v Speaker 6>also as a teacher, it was a lot less pressure too,

0:18:40.600 --> 0:18:43.239
<v Speaker 6>because I was like, Okay, I'm taking this series. This

0:18:43.280 --> 0:18:46.440
<v Speaker 6>is a student I'm questioning, but I also know I'm

0:18:46.440 --> 0:18:49.080
<v Speaker 6>probably not going to hurt someone's feelings right now, and

0:18:49.119 --> 0:18:51.160
<v Speaker 6>that's terrifying to think I'm going to ask the wrong

0:18:51.240 --> 0:18:54.960
<v Speaker 6>question and upset the child because I've done that.

0:18:55.960 --> 0:18:58.439
<v Speaker 2>We think that the typical use of AI as a

0:18:58.480 --> 0:19:01.240
<v Speaker 2>tool for speeding things up. That's what we always hear

0:19:01.520 --> 0:19:04.399
<v Speaker 2>that the introduction of AI to problem X gave an

0:19:04.440 --> 0:19:08.680
<v Speaker 2>answer in minutes when solving problem X used to take weeks.

0:19:09.280 --> 0:19:13.160
<v Speaker 2>But we shouldn't forget another use that it allows us

0:19:13.480 --> 0:19:16.880
<v Speaker 2>to slow things down. Hovis, if she wanted to, could

0:19:16.920 --> 0:19:20.080
<v Speaker 2>spend a whole weekend practicing with gi Wu. A real

0:19:20.200 --> 0:19:22.879
<v Speaker 2>nine year old will get frustrated on board with the

0:19:22.880 --> 0:19:27.240
<v Speaker 2>fumbling novice after ten minutes, but gie wuji Wu will

0:19:27.240 --> 0:19:29.919
<v Speaker 2>happily answer questions for as long as it takes for

0:19:29.960 --> 0:19:33.119
<v Speaker 2>the people who want to learn to be responsive to

0:19:33.240 --> 0:19:37.399
<v Speaker 2>learn how to be responsive. At the end of my

0:19:37.480 --> 0:19:41.000
<v Speaker 2>time at Kenesas State, Sean and Dabe led me to

0:19:41.040 --> 0:19:43.880
<v Speaker 2>a small table where Dabe had set up her laptop.

0:19:44.480 --> 0:19:46.800
<v Speaker 2>In the corner of the screen was a chat box

0:19:47.080 --> 0:19:49.479
<v Speaker 2>of the sort we've all seen and used a thousand times.

0:19:50.280 --> 0:19:53.800
<v Speaker 2>Ji Wu began. She had been given a math problem.

0:19:53.920 --> 0:19:59.120
<v Speaker 4>A rule kodo who out of grude force? How half

0:19:59.200 --> 0:20:05.800
<v Speaker 4>a flower? Okay? Do ball? Thanks? Another three? Six is cup?

0:20:06.480 --> 0:20:11.800
<v Speaker 4>It's a total amount of flower the use greater or

0:20:12.160 --> 0:20:16.680
<v Speaker 4>dan or a less than war cop how much flower

0:20:17.000 --> 0:20:17.720
<v Speaker 4>can use?

0:20:18.040 --> 0:20:21.040
<v Speaker 2>That's a simulation of gi Wu speaking. We pause it

0:20:21.119 --> 0:20:26.600
<v Speaker 2>for a second. So Jiwu is trying to solve this problem.

0:20:26.680 --> 0:20:29.320
<v Speaker 2>And the first thing she does is she draws a

0:20:29.359 --> 0:20:32.960
<v Speaker 2>rectangle on the screen. This is a common tactic of

0:20:33.040 --> 0:20:37.119
<v Speaker 2>nine year olds. Try to visualize the fractions. And she

0:20:37.240 --> 0:20:42.600
<v Speaker 2>divides it into four pieces. And now she's gonna color

0:20:42.640 --> 0:20:45.280
<v Speaker 2>in three of the four pieces. Yes, so she's representing.

0:20:45.320 --> 0:20:48.320
<v Speaker 2>This is quite good. She's representing three quarters on the screen.

0:20:48.320 --> 0:20:53.280
<v Speaker 4>Okay, this is three six.

0:20:55.560 --> 0:21:01.080
<v Speaker 2>So now Jiwu does another rectangle with six boxes and

0:21:01.160 --> 0:21:02.240
<v Speaker 2>colors in three of.

0:21:02.200 --> 0:21:09.520
<v Speaker 4>Them, okay, together makes sikes come off.

0:21:11.080 --> 0:21:15.080
<v Speaker 2>So then she counts up all the colored boxes and

0:21:15.320 --> 0:21:18.399
<v Speaker 2>that's her numerator, and counts up the total number of

0:21:18.400 --> 0:21:22.080
<v Speaker 2>boxes and that's her denominator. Ji Wu had counted the

0:21:22.119 --> 0:21:25.720
<v Speaker 2>colored boxes and landed on an answer. When you add

0:21:25.920 --> 0:21:28.639
<v Speaker 2>three quarters of a cup and three sixth of a cup,

0:21:29.200 --> 0:21:32.320
<v Speaker 2>you get six tenths of a cup. So, according to

0:21:32.440 --> 0:21:35.359
<v Speaker 2>ji Wu, Martin has less than one cup. And she

0:21:35.440 --> 0:21:36.600
<v Speaker 2>thinks she solved the problem.

0:21:36.720 --> 0:21:39.440
<v Speaker 5>Yes, okay, so it's less than one cup.

0:21:39.760 --> 0:21:43.000
<v Speaker 2>Yeah, so she says it's less than one cup. Now,

0:21:43.119 --> 0:21:46.040
<v Speaker 2>oh my god, this is hard. So the question is

0:21:46.040 --> 0:21:49.399
<v Speaker 2>what do I, as a teacher say to Jiwu. We

0:21:49.400 --> 0:21:52.480
<v Speaker 2>were off. The rules were simple. I couldn't give ji

0:21:52.560 --> 0:21:55.119
<v Speaker 2>Wu the answer or explain to her what she was

0:21:55.160 --> 0:21:58.040
<v Speaker 2>doing wrong. I had to be Deborah Ble. I had

0:21:58.080 --> 0:22:01.439
<v Speaker 2>to help her find the way herself. The chat box

0:22:01.560 --> 0:22:03.600
<v Speaker 2>in the corner of the screen was waiting for my

0:22:03.640 --> 0:22:06.919
<v Speaker 2>first question. I thought for a moment and started typing,

0:22:07.200 --> 0:22:10.280
<v Speaker 2>do you think the boxes in the red rectangle are

0:22:10.320 --> 0:22:13.359
<v Speaker 2>the same size as the boxes in the blue rectangle?

0:22:14.160 --> 0:22:16.560
<v Speaker 2>Then I turned to Sean and Dabey is that a

0:22:16.560 --> 0:22:17.119
<v Speaker 2>good question.

0:22:17.359 --> 0:22:21.240
<v Speaker 5>Yeah, seriously did Yeah, that's a good question.

0:22:21.800 --> 0:22:25.920
<v Speaker 2>Jewu doesn't mess around. She answers immediately. So Ju says,

0:22:25.920 --> 0:22:28.080
<v Speaker 2>the blue and red pieces are not the same sizes.

0:22:28.920 --> 0:22:33.199
<v Speaker 5>Oh so you understand now, gu knows that size differences.

0:22:34.400 --> 0:22:36.160
<v Speaker 2>So she's pretty smart here.

0:22:36.320 --> 0:22:37.040
<v Speaker 5>Yeah.

0:22:37.119 --> 0:22:39.880
<v Speaker 2>Then I asked, if they are not the same size,

0:22:40.200 --> 0:22:43.520
<v Speaker 2>do you think you can add them together? Jiwu answered

0:22:43.560 --> 0:22:47.240
<v Speaker 2>right away. Ji Wu says, I have learned that I

0:22:47.280 --> 0:22:50.119
<v Speaker 2>could add any numbers in grade two. So three p

0:22:50.280 --> 0:22:52.240
<v Speaker 2>three is six and four to six is ten.

0:22:52.560 --> 0:22:57.040
<v Speaker 5>Yeah, so she is using the knowledge of adding intiquers

0:22:57.040 --> 0:22:58.800
<v Speaker 5>into adding fractures.

0:22:59.359 --> 0:23:03.320
<v Speaker 2>Now I'm stuck. So now I have to somehow lead

0:23:03.440 --> 0:23:05.960
<v Speaker 2>her to figure out a way to get her to

0:23:06.080 --> 0:23:10.679
<v Speaker 2>understand that we're dealing with a different kind of problem,

0:23:10.960 --> 0:23:14.200
<v Speaker 2>a harder problem. Amy Robertson had told me that learning

0:23:14.200 --> 0:23:17.959
<v Speaker 2>how to do responsive teaching properly was really hard, and

0:23:18.000 --> 0:23:20.920
<v Speaker 2>now I understood why. I had to put my mind

0:23:21.320 --> 0:23:23.400
<v Speaker 2>inside the mind of a nine year old. I had

0:23:23.400 --> 0:23:26.960
<v Speaker 2>to internalize her knowledge base and assumptions, and keep in mind,

0:23:27.280 --> 0:23:30.760
<v Speaker 2>I haven't been nine for a very long time. I

0:23:30.800 --> 0:23:34.000
<v Speaker 2>honestly had no idea what to say next. I thought

0:23:34.040 --> 0:23:36.600
<v Speaker 2>for a moment, I asked what I quickly realized was

0:23:36.600 --> 0:23:40.320
<v Speaker 2>a hopelessly convoluted question. Daby and Sean had built a

0:23:40.359 --> 0:23:44.640
<v Speaker 2>mentor into the system, an experienced, responsive teacher who supervises

0:23:44.640 --> 0:23:47.800
<v Speaker 2>the session and offers advice. My mentor noticed that I

0:23:47.840 --> 0:23:54.320
<v Speaker 2>was struggling, told me to simplify my question. Grader Dabe

0:23:54.440 --> 0:23:56.919
<v Speaker 2>was trying to help me too, She suggested, why not

0:23:57.080 --> 0:24:00.560
<v Speaker 2>just ask ji Wu if three quarters is bigger or

0:24:00.600 --> 0:24:01.760
<v Speaker 2>smaller than one half?

0:24:02.160 --> 0:24:05.600
<v Speaker 5>So we are trying to help her to think about

0:24:05.680 --> 0:24:07.800
<v Speaker 5>faction in a more conceptual way.

0:24:08.280 --> 0:24:13.240
<v Speaker 2>This time, Jeewu understood. She wrote back, three quarters is

0:24:13.440 --> 0:24:17.000
<v Speaker 2>larger than one half? I wrote back, is three six

0:24:17.080 --> 0:24:21.440
<v Speaker 2>of a cup bigger or smaller than one half? Jewu said,

0:24:22.040 --> 0:24:25.440
<v Speaker 2>I'm confused. Oh no, I've confused, gi Wu.

0:24:25.760 --> 0:24:30.680
<v Speaker 5>It's good she's understanding. She's realizing her misconception. So she's

0:24:30.720 --> 0:24:31.440
<v Speaker 5>getting confused.

0:24:31.480 --> 0:24:34.040
<v Speaker 2>She says, I'm confused. Three quarters is pretty close to one,

0:24:34.119 --> 0:24:37.880
<v Speaker 2>and adding three six would make it go over one. Oh,

0:24:37.920 --> 0:24:41.040
<v Speaker 2>so she's got the answer. Yeah, But then she says,

0:24:41.560 --> 0:24:43.240
<v Speaker 2>but there are six pieces out of ten, which is

0:24:43.320 --> 0:24:44.680
<v Speaker 2>less than one, So I don't get it.

0:24:45.200 --> 0:24:48.720
<v Speaker 5>So she's the point that oh this, I have something

0:24:48.960 --> 0:24:49.560
<v Speaker 5>wrong here.

0:24:49.880 --> 0:24:50.840
<v Speaker 7>That's a good sign.

0:24:51.359 --> 0:24:52.080
<v Speaker 2>She's getting there.

0:24:52.160 --> 0:24:53.440
<v Speaker 5>Yeah, she's getting there, but.

0:24:53.440 --> 0:24:56.640
<v Speaker 2>I still have to get her. She has to get

0:24:56.800 --> 0:24:59.160
<v Speaker 2>the six pieces out of ten out of her head. Yeah,

0:24:59.280 --> 0:25:03.560
<v Speaker 2>I have no idea. I didn't do that, and she

0:25:03.680 --> 0:25:07.880
<v Speaker 2>thinks she's confused when she has. Actually she's figured out

0:25:07.880 --> 0:25:10.840
<v Speaker 2>the answer. Yeah she did. So we have advance. Even

0:25:10.880 --> 0:25:14.840
<v Speaker 2>in my stumbling and bumbling, we've made some progress, very

0:25:14.880 --> 0:25:23.480
<v Speaker 2>notable progress. My conversation with gie Wu went on for

0:25:23.520 --> 0:25:27.280
<v Speaker 2>some time, and eventually I got there. Ji Wu found

0:25:27.320 --> 0:25:30.400
<v Speaker 2>her way to the right answer. She said, I have

0:25:30.520 --> 0:25:33.320
<v Speaker 2>more than one cup of flower. The mentor chimed in.

0:25:33.560 --> 0:25:35.840
<v Speaker 2>I got a little emoji that made me feel good,

0:25:36.080 --> 0:25:38.919
<v Speaker 2>And when it was over, I realized two things. The

0:25:38.960 --> 0:25:42.879
<v Speaker 2>first was I needed more batting practice, much more, and

0:25:42.920 --> 0:25:46.399
<v Speaker 2>that batting practice was really, really easy to do, because

0:25:46.440 --> 0:25:48.879
<v Speaker 2>someone has gone to the trouble of building me my

0:25:49.040 --> 0:25:52.200
<v Speaker 2>very own baseball diamond and given me a pitcher who

0:25:52.200 --> 0:25:56.360
<v Speaker 2>had thrown me baseball's all day long. My second thought

0:25:56.680 --> 0:26:00.080
<v Speaker 2>was that I've been thinking about AI all wrong. I

0:26:00.119 --> 0:26:02.159
<v Speaker 2>have interpreted a lot of the talk about the promise

0:26:02.200 --> 0:26:05.800
<v Speaker 2>of AI to be about replacing human expertise. I had

0:26:05.840 --> 0:26:08.880
<v Speaker 2>actually thought when I first heard about Dabe's project, that

0:26:08.880 --> 0:26:12.000
<v Speaker 2>that's what Dabe and Sean were doing, creating an AI

0:26:12.119 --> 0:26:15.600
<v Speaker 2>to teach students by passing the teacher altogether. But if

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<v Speaker 2>you did it that way, you had missed the magic

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<v Speaker 2>of the classroom. Remember Eleanor Duckworth's quote, the goal of

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<v Speaker 2>education is for students to have wonderful ideas and have

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<v Speaker 2>a good time having them. I think we often focus

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<v Speaker 2>on the first part of that formulation, the wonderful ideas,

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<v Speaker 2>but neglect the second, the good time having them. Real

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<v Speaker 2>learning is born in pleasure, in community, in playful discussion,

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<v Speaker 2>in a group of kids coming together to solve a problem,

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<v Speaker 2>And all of that magic only comes from human interaction

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<v Speaker 2>from a teacher who is skilled enough to inspire a

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<v Speaker 2>class of nine year olds. We don't want AI assistants

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<v Speaker 2>to replace the teacher. We want AI assistants to help

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<v Speaker 2>teachers turn themselves into even better teachers. Smart Talks with

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<v Speaker 2>IBM is produced by Matt Romano, Amy Gains McQuaid, Lucy Sullivan,

0:27:24.600 --> 0:27:28.280
<v Speaker 2>and Jake Harper were edited by Lacy Roberts. Engineering by

0:27:28.359 --> 0:27:32.960
<v Speaker 2>Nina Birt Lawrence, Mastering by Sarah Brugerer music by Gramoscope

0:27:33.440 --> 0:27:37.720
<v Speaker 2>Special thanks to Tatiana Lieberman and Cassidy Meyer. Smart Talks

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<v Speaker 2>with IBM is a production of Pushkin Industries and Ruby

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<v Speaker 2>Studio at iHeartMedia. To find more Pushkin podcasts, listen on

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<v Speaker 2>the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

0:27:50.440 --> 0:27:54.360
<v Speaker 2>I'm Malcolm Glapo. This is a paid advertisement from IBM.

0:27:54.640 --> 0:28:00.000
<v Speaker 2>The conversations on this podcast don't necessarily represent IBM's positions, strategy,

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<v Speaker 2>our opinions,