WEBVTT - Bloomberg Businessweek Weekend: June 7th, 2024

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<v Speaker 1>This is Bloomberg Business Week inside from the reporters and

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<v Speaker 1>editors who bring you America's most trusted business magazine, plus

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<v Speaker 1>global business, finance and tech news. The Bloomberg Business Week

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<v Speaker 1>Podcast with Carol Messer and Tim Stenebeck from Bloomberg Radio.

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<v Speaker 2>Hi, everyone, Welcome to the Bloomberg Business Wee Weekend Podcast.

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<v Speaker 2>This week back of US economic data, setting the stage

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<v Speaker 2>for the upcoming FED meeting on Wednesday, and yet got

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<v Speaker 2>to say top of mind an election outside the United States.

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<v Speaker 2>Also the memes Talk Darling that continues to enrapt Wall Street.

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<v Speaker 2>On the latter, we catch up with the author of

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<v Speaker 2>the Trolls of Wall Street excerpted in the current issue

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<v Speaker 2>of Bloomberg Business Week.

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<v Speaker 3>Plus Franklin Templeton and b and Y Melon are two

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<v Speaker 3>giants in the asset management business. Jenny Johnson, president and CEO,

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<v Speaker 3>Franklin Templeton and Honika SMI's senior executive vice president and

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<v Speaker 3>global head of Investment Management at BNY Mellen share their.

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<v Speaker 2>Outlooks all of that to come. We begin with the

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<v Speaker 2>elections in India and the surprising outcome as Prime Minister

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<v Speaker 2>Narendra Moody's party lost its majority in Parliament, Moody must

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<v Speaker 2>now rely on allies to form a government for the

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<v Speaker 2>first time since he stormed a power a decade ago.

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<v Speaker 3>India stocks had their worst day in more than four

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<v Speaker 3>years following the results. To understand it all, we leaned

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<v Speaker 3>on the expertise of Bloomberg News senior editor Bobby Gosho

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<v Speaker 3>previously covered foreign affairs with a special focus on the

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<v Speaker 3>Middle East and the wider Islamic world, and he was

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<v Speaker 3>Time Magazine's Bagdad Buera chief prior to joining Bloomberg.

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<v Speaker 4>Well, it's striking because this is a figure, Nardo Modi,

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<v Speaker 4>who has dominated the Indian political landscape like no politician

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<v Speaker 4>going back a couple of generations. For ten years, he's

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<v Speaker 4>been front and center of Indian politics. He sort of

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<v Speaker 4>commanded an aura of invincibility, and his party, which is

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<v Speaker 4>very very good at messaging, very disciplined at messaging, conveyed

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<v Speaker 4>that message ahead of this election. And this election was

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<v Speaker 4>not just a referendum of his party. It was very

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<v Speaker 4>much about him. The entire messaging of the election was

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<v Speaker 4>around vote for Modi, even though this is a parliamentary election.

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<v Speaker 4>So if you can imagine the closest American comparison would

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<v Speaker 4>be if in the midterms the Republicans went out to

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<v Speaker 4>all their voters in the Senate and in the Congress,

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<v Speaker 4>but their message was vote for Trump, not for me.

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<v Speaker 4>Vote for Trump. That was the kind of messaging that

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<v Speaker 4>went into this election, and so this is a personal

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<v Speaker 4>failure on the part of Mody. They'd set the bar

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<v Speaker 4>very very high, four hundred seats they've gotten. The bare

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<v Speaker 4>minimum to get a majority is two hundred and seventy two.

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<v Speaker 4>The party by itself looks more likely to get two

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<v Speaker 4>hundred and forty. Now it has allies and it can

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<v Speaker 4>form a coalition, so it's very likely it will remain

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<v Speaker 4>in government.

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<v Speaker 5>More.

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<v Speaker 4>They may remain Prime Minister, but his personal prestige has

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<v Speaker 4>taken a real battery.

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<v Speaker 3>MODI already spinning this as a victory. Where did the

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<v Speaker 3>polsters go wrong? Why did we see the exit polling

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<v Speaker 3>show such a stark difference to the votally explain?

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<v Speaker 4>I think, I think some real deep investigations are going

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<v Speaker 4>to have to be done into that exit polling. The

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<v Speaker 4>numbers are so I mean.

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<v Speaker 3>Shocking.

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<v Speaker 4>Yeah, we've become used to it in recent years. All

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<v Speaker 4>over the world. People tell polsters one thing and then

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<v Speaker 4>they when they go to vote, they do something else.

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<v Speaker 5>Right.

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<v Speaker 4>This is a problem in this country just as much

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<v Speaker 4>as another's. But the gap between what the exit polls

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<v Speaker 4>are showing and what the results now seem to be indicating.

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<v Speaker 4>I haven't seen a gap that wide in any major

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<v Speaker 4>election anywhere in the world. So something, something has gone

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<v Speaker 4>terribly amidst this is not simply, I would suggest, not

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<v Speaker 4>simply a case of people telling polsters one thing and

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<v Speaker 4>doing something else. I think something more structural might be

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<v Speaker 4>maybe more structural problems here.

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<v Speaker 2>I want to get your comments though, on voters feeling

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<v Speaker 2>left of India's growth, the growing inequality, pervasive joblessness, rising

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<v Speaker 2>labor costs feels very very similar.

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<v Speaker 5>What is this a.

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<v Speaker 2>Vote against though? Is it a vote against Modi the

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<v Speaker 2>personality or vote against Listen, I don't feel so good.

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<v Speaker 4>Well, For one thing, there's a strong anti incumbency vote, right,

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<v Speaker 4>this party has been in power for a long time.

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<v Speaker 4>People would like to see the other side get a try.

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<v Speaker 4>That's just human human nature. That happens with democratic collections

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<v Speaker 4>all over the world. But the other thing is that

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<v Speaker 4>Modi's message of economic success has left out huge numbers

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<v Speaker 4>of Indians. Is the world's most populous country. And a

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<v Speaker 4>lot of Modi's messaging is, look at how many billionaires

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<v Speaker 4>we've created in the last ten years or in the

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<v Speaker 4>time that I've been in power. Eight hundred million Indians

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<v Speaker 4>still depend on highly subsidized handouts from the government from

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<v Speaker 4>food and that cohort of people. That's a lot of

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<v Speaker 4>people were not included in this message of look how

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<v Speaker 4>many billionaires we've created and a lot of the votes

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<v Speaker 4>you know, as we're the patterns that we are seeing

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<v Speaker 4>is that he seems to have lost a momentum in

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<v Speaker 4>rural parts of the country. Farmers, those are the poorest

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<v Speaker 4>to the poor in India tend to come from the

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<v Speaker 4>rural heartland states where for a long time Mody was dominant,

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<v Speaker 4>the BJP was dominant. Their message was vote for us

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<v Speaker 4>and all voats will rise. You will rise up from

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<v Speaker 4>this menial labor you're doing in the farm and will

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<v Speaker 4>you too will have a chance at economic strip.

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<v Speaker 2>Why isn't it rising up? I don't want to go

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<v Speaker 2>trickle down, I feel like, but why isn't it spreading out?

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<v Speaker 4>Well, that's the nature of so much of India's economic

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<v Speaker 4>growth over the last many years is that it has

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<v Speaker 4>not been a growth that has included everybody. The problem

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<v Speaker 4>of unemployment has not been reckoned with in this growth.

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<v Speaker 4>This is a jobless growth for a large part. For

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<v Speaker 4>the most it is not creating enough jobs. There's a

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<v Speaker 4>giant country, huge numbers of people. Tens of millions of

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<v Speaker 4>people are coming into the coming into working age every year.

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<v Speaker 4>The economy, even though it's one of the fastest growing

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<v Speaker 4>economies in the world, is not creating tens of millions

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<v Speaker 4>of jobs. So there's a square and there's a circle,

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<v Speaker 4>and these are not going to matter.

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<v Speaker 3>So continue with the economic implications of this. We saw

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<v Speaker 3>the stock market, or we saw Indian stocks I should say,

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<v Speaker 3>have their worst day in more than four years. Obviously

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<v Speaker 3>market's not like surprises. But I do wonder about the

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<v Speaker 3>economic implications of this globally, Bobby, and what it means

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<v Speaker 3>for a country that is trying to transition from developing

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<v Speaker 3>country to a developed country.

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<v Speaker 4>I'm not terribly worried about the Indian economy. I will

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<v Speaker 4>say this because so much of all these economic policies

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<v Speaker 4>were built on a platform that the previous government dominated

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<v Speaker 4>by Congress Party laid down. That laid down those foundations

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<v Speaker 4>now the Congress is back in terms of economics, in

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<v Speaker 4>terms of needing investments, not a whole lot of sunlight

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<v Speaker 4>between the BGP and the Congress Party and its allies.

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<v Speaker 4>There may be some differences in prioritization, but for the

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<v Speaker 4>large part, they both agree that India needs foreign investment.

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<v Speaker 4>Indian economy needs reforms, Indian businesses needs support. Indian needs

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<v Speaker 4>to be creating more jobs, and those jobs have to

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<v Speaker 4>come primarily from the private sector. There's a lot they

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<v Speaker 4>have in common in their economic vision, although if you

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<v Speaker 4>ask them directly they would deny that furiously. Equally on

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<v Speaker 4>foreign policy too, this is the same thing. Both countries

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<v Speaker 4>recognize that India's association India's ties with the United States

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<v Speaker 4>are crucial, that India and the United States have a

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<v Speaker 4>common concern about China's growing influence in the world. India,

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<v Speaker 4>which borders China, which went into war with China in

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<v Speaker 4>the early nineteen sixties, feels the heat very closely. I

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<v Speaker 4>don't expect big changes there. I think a lot of

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<v Speaker 4>this has been the election has been to a substantial

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<v Speaker 4>degree about how the parties regarded minorities in the country.

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<v Speaker 4>The BJP, which is a very Hindu Nationalist Party. During

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<v Speaker 4>this election, more than ever before, there was some really

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<v Speaker 4>strident anti minority and particularly anti Muslim speeches from the

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<v Speaker 4>Prime Minister on down. The Congress Party and its allies

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<v Speaker 4>come from an older, more secular, more inclusive kind of politics,

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<v Speaker 4>and I think that is what won out at the

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<v Speaker 4>end of the day. But more than again, to come

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<v Speaker 4>back to where I started. More than anything else, this

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<v Speaker 4>is the Indian voters voting against Modi rather than voting

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<v Speaker 4>for anybody.

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<v Speaker 2>So, Bobby, is this the beginning of a new chapter

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<v Speaker 2>in terms of India's political history?

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<v Speaker 6>It could very well be.

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<v Speaker 4>We've seen this movie before. Coalitions, large, unwieldy coalitions trying

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<v Speaker 4>to form a government, sometimes succeeding but not being able

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<v Speaker 4>to hold together the some of their parts, and another

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<v Speaker 4>election coming up in quick succession. Now, if Mody can

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<v Speaker 4>hold together his coalition partners, and the two main coalition

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<v Speaker 4>partners are notorious for switching camps, They've done it so

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<v Speaker 4>many times in recent years. If he can hold together

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<v Speaker 4>his coalition, he will continue to be Prime Minister, but

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<v Speaker 4>he will no longer have that swagger and he will

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<v Speaker 4>have to deal. Momentum is everything in politics, right he

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<v Speaker 4>will have to deal with an opposition in Parliament that

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<v Speaker 4>is much stronger than before, but feels like it has

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<v Speaker 4>the win in his sales, that will feel more imboltant

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<v Speaker 4>to press against his policies, to push against whatever he's

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<v Speaker 4>trying to do, particularly on social issues, and so he

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<v Speaker 4>will not be able to govern with the confidence that

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<v Speaker 4>he had before.

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<v Speaker 3>So, Bobby, if he's not able to govern with the

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<v Speaker 3>confidence and swagger that he had before, where should we

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<v Speaker 3>look to for change? Where would you expect to see

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<v Speaker 3>changes as a result of this election outcome?

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<v Speaker 4>Well, a lot of the changes will be more optical

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<v Speaker 4>than actual, shall we say. I think the fact that

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<v Speaker 4>the rejection of this politics of bigotry, the politics of

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<v Speaker 4>identifying and targeting minorities, the politics of sort of a

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<v Speaker 4>majoritarian view of religion that India should be Hindu. I

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<v Speaker 4>think all of that will recede, at least for a while.

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<v Speaker 4>You know, a great deal is going to depend on

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<v Speaker 4>what the opposition opposition can do with the momentum that

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<v Speaker 4>it has. Rahul Gandhi, who's leading the opposition coalition, has

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<v Speaker 4>not been in this place before. He is an untested

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<v Speaker 4>quantity in this situation. He has run a Congress party

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<v Speaker 4>that has long been a family fiefdom, and nobody dares

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<v Speaker 4>to raise a voice against him. He has not had

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<v Speaker 4>to be conciliatory, he has not had to include lots

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<v Speaker 4>of different voices in the decision making. As a leader

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<v Speaker 4>of a coalition, he'll have no choice but to do that.

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<v Speaker 2>Well, that's what I was thinking about, because in our

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<v Speaker 2>reporting you put it out where the twenty opposition parties

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<v Speaker 2>formed a united front against Mody, and I think about, okay,

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<v Speaker 2>united front against one. But then you have to take

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<v Speaker 2>those groups right and figure out the way forward.

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<v Speaker 4>Yeah, So now do you make a play for Mody's

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<v Speaker 4>allies and try to bring them on your side and

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<v Speaker 4>try to form a coalition with twenty four twenty five

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<v Speaker 4>different parties, or do you sit back and say, no,

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<v Speaker 4>we're gonna let We're gonna be in opposition, we're gonna

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<v Speaker 4>be a strong opposition, We're gonna let Mody dig himself

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<v Speaker 4>into a hole. This is a very crucial decision that

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<v Speaker 4>has to be taken first, and then the real practical

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<v Speaker 4>day to day difficulties of hurding all these cats together.

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<v Speaker 4>It's one thing when you have a common goal of

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<v Speaker 4>defeating mody.

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<v Speaker 3>That was Bloomberg New Senior editor Bobby.

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<v Speaker 2>Gosh coming up from the series to the sublime came

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<v Speaker 2>Stop a big trade this week again, how the outcasts

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<v Speaker 2>and insurgents are hacking the markets.

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<v Speaker 3>It's all in a new book.

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<v Speaker 7>It's a fascinating topic that I do think most people

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<v Speaker 7>forgot about since January twenty twenty one, when game Stop

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<v Speaker 7>was really in the news and you couldn't avoid it.

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<v Speaker 7>I think a lot of people thought that this was

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<v Speaker 7>going to go away when when GameStop went down it

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<v Speaker 7>but more than that, people thought it was going to

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<v Speaker 7>go away when the pandemic was over and these young

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<v Speaker 7>traders would go home.

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<v Speaker 3>You're listening to Bloomberg Business Week. This is Bloomberg.

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<v Speaker 1>act or watch us live on YouTube.

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<v Speaker 3>Game Stop was a focal point on Wall Street this week.

0:12:49.080 --> 0:12:52.520
<v Speaker 3>The memestock darling during the pandemic surging after the Reddit

0:12:52.520 --> 0:12:55.640
<v Speaker 3>account that who drove memestock Mania back in twenty twenty

0:12:55.679 --> 0:12:58.160
<v Speaker 3>one posted what appeared to be a one hundred and

0:12:58.200 --> 0:13:02.000
<v Speaker 3>sixteen million dollar position in the video game retailer. We're

0:13:02.040 --> 0:13:04.960
<v Speaker 3>talking about none other than Keith Gill, who also goes

0:13:05.000 --> 0:13:08.600
<v Speaker 3>by the name Roaring Kitty. GameStop shares were already up

0:13:08.640 --> 0:13:10.960
<v Speaker 3>a cool one hundred and eight percent. This may its

0:13:11.040 --> 0:13:13.760
<v Speaker 3>best month since January of twenty twenty one, and the

0:13:13.800 --> 0:13:15.960
<v Speaker 3>stock was up another twenty two percent in the first

0:13:15.960 --> 0:13:19.280
<v Speaker 3>week of June, even after share slumped thirty nine percent

0:13:19.320 --> 0:13:23.160
<v Speaker 3>on Friday. This happened after the company unexpectedly released earnings

0:13:23.160 --> 0:13:25.800
<v Speaker 3>and announced plans to sell up to seventy five million

0:13:25.800 --> 0:13:30.160
<v Speaker 3>additional shares, and Gil hosted a YouTube livestream watched by

0:13:30.280 --> 0:13:31.800
<v Speaker 3>hundreds of thousands of people.

0:13:32.440 --> 0:13:35.600
<v Speaker 2>We can't talk about memestocks without talking about Wall Street bets,

0:13:35.800 --> 0:13:39.080
<v Speaker 2>the Reddit message board that, according to our next guest quote,

0:13:39.280 --> 0:13:42.320
<v Speaker 2>would eventually come to occupy a key position at the

0:13:42.360 --> 0:13:45.240
<v Speaker 2>center of a movement that turned millions of young Americans

0:13:45.280 --> 0:13:46.920
<v Speaker 2>into investors and traders.

0:13:47.360 --> 0:13:49.719
<v Speaker 3>That line from a brand new book that comes out

0:13:49.720 --> 0:13:52.280
<v Speaker 3>on June eleventh, called The Trolls of Wall Street How

0:13:52.320 --> 0:13:55.400
<v Speaker 3>the Outcasts and Insurgents Are Hacking the Markets. The book

0:13:55.440 --> 0:13:57.440
<v Speaker 3>by journalist and author Nathaniel Popper.

0:13:57.679 --> 0:14:01.079
<v Speaker 7>It's a fascinating topic that I do think most people

0:14:01.720 --> 0:14:05.880
<v Speaker 7>forgot about since January twenty twenty one, when Game Stop

0:14:06.200 --> 0:14:09.760
<v Speaker 7>was really in the news and you couldn't avoid it.

0:14:10.120 --> 0:14:12.960
<v Speaker 7>I think a lot of people thought that this was

0:14:13.160 --> 0:14:17.320
<v Speaker 7>going to go away when when GameStop went down. But

0:14:17.400 --> 0:14:19.360
<v Speaker 7>more than that, people thought it was going to go

0:14:19.440 --> 0:14:23.560
<v Speaker 7>away when the pandemic was over and these young traders

0:14:23.560 --> 0:14:27.440
<v Speaker 7>would go home. And you know, I write this. I'm

0:14:27.440 --> 0:14:31.360
<v Speaker 7>writing this book about the story of how this happened,

0:14:31.400 --> 0:14:34.960
<v Speaker 7>how this sort of online movement came to be, And

0:14:35.200 --> 0:14:38.520
<v Speaker 7>one of the most surprising elements of the story is

0:14:38.520 --> 0:14:41.800
<v Speaker 7>the way in which it has not gone away. You

0:14:43.120 --> 0:14:46.920
<v Speaker 7>look at these statistics that we now have around retail traders,

0:14:46.960 --> 0:14:50.160
<v Speaker 7>and you see that retail traders are still in there

0:14:50.560 --> 0:14:54.040
<v Speaker 7>buying stocks and trading at the same level that they

0:14:54.080 --> 0:14:57.400
<v Speaker 7>were back basically in twenty twenty one when game Stop

0:14:57.520 --> 0:15:00.920
<v Speaker 7>was happening. So, you know, this latest game Stop moment

0:15:01.480 --> 0:15:04.280
<v Speaker 7>is just a sort of reminder of the fact that

0:15:04.360 --> 0:15:07.280
<v Speaker 7>this whole world has not gone away, all.

0:15:07.320 --> 0:15:09.920
<v Speaker 2>Right, but it continues to play around with these stocks

0:15:09.960 --> 0:15:14.920
<v Speaker 2>that you know, many of us question the fundamental stories here,

0:15:15.200 --> 0:15:17.920
<v Speaker 2>So you know, I understand the lasting effect. It feels

0:15:17.920 --> 0:15:19.720
<v Speaker 2>like a little bit like a video game and playing

0:15:19.760 --> 0:15:22.640
<v Speaker 2>and so on and so forth. Is it something though? Okay,

0:15:22.680 --> 0:15:25.280
<v Speaker 2>so it sticks around, But does it somehow broadened out

0:15:25.320 --> 0:15:28.720
<v Speaker 2>and start to get into some names with fundamental stories.

0:15:29.000 --> 0:15:32.920
<v Speaker 7>That's a very important question for the future of the

0:15:32.960 --> 0:15:35.520
<v Speaker 7>markets and for the future of the portfolios of.

0:15:35.720 --> 0:15:37.280
<v Speaker 6>All the people in this world. Right.

0:15:37.680 --> 0:15:41.560
<v Speaker 7>Look, on one hand, you have the importance of the

0:15:41.600 --> 0:15:45.080
<v Speaker 7>memestock movement in itself, and I think part of what's

0:15:45.080 --> 0:15:49.880
<v Speaker 7>so interesting about memestocks and game Stop is that there's

0:15:49.960 --> 0:15:54.160
<v Speaker 7>something deeper going on there. People figured something out about

0:15:54.200 --> 0:15:57.520
<v Speaker 7>the markets. You're right that in the end, game Stop

0:15:57.600 --> 0:15:59.960
<v Speaker 7>going up was not about fundamentals. It was about social

0:16:00.080 --> 0:16:04.040
<v Speaker 7>media personalities. But there was some discovery in there by

0:16:04.080 --> 0:16:08.080
<v Speaker 7>the crowd of these weird market dynamics around options and

0:16:08.200 --> 0:16:11.960
<v Speaker 7>market makers, and there was this sort of educational process

0:16:12.000 --> 0:16:15.080
<v Speaker 7>that was happening there. You know, it's derided as this

0:16:15.200 --> 0:16:19.320
<v Speaker 7>sort of idiotic flare up, but there was something deeper

0:16:19.360 --> 0:16:22.200
<v Speaker 7>going on there. And that deeper thing taps into your

0:16:22.520 --> 0:16:27.120
<v Speaker 7>bigger question here, which is that our focus on memestocks

0:16:27.200 --> 0:16:30.080
<v Speaker 7>and game Stop I think has distracted us from the

0:16:30.160 --> 0:16:35.000
<v Speaker 7>fact that this whole movement has broadened out significantly and

0:16:35.080 --> 0:16:39.040
<v Speaker 7>now is much bigger than memestocks, and in fact, memestocks

0:16:39.280 --> 0:16:43.000
<v Speaker 7>have gone down as a proportion of all retail trading.

0:16:43.480 --> 0:16:47.520
<v Speaker 7>I think what you've seen is that retail traders, you know,

0:16:47.560 --> 0:16:50.080
<v Speaker 7>they are always thought of as the dumb money, but

0:16:50.400 --> 0:16:53.240
<v Speaker 7>when you're in the markets and when you're investing and

0:16:53.320 --> 0:16:57.160
<v Speaker 7>when you're trying things out, you learn things, and that

0:16:57.320 --> 0:16:59.720
<v Speaker 7>you have seen that over time. You see that in

0:16:59.760 --> 0:17:04.439
<v Speaker 7>this data that shows the trends, the trends that retail

0:17:04.480 --> 0:17:08.040
<v Speaker 7>traders are following. And as I mentioned, the percent of

0:17:08.080 --> 0:17:11.000
<v Speaker 7>all trading that's gone to memestocks has gone down, and

0:17:11.040 --> 0:17:16.600
<v Speaker 7>the percent that's gone to electric cars and AI plays

0:17:16.600 --> 0:17:19.240
<v Speaker 7>and Nvidia has been enormous.

0:17:19.480 --> 0:17:21.160
<v Speaker 6>And so coming out.

0:17:21.040 --> 0:17:23.600
<v Speaker 7>Of you know, twenty twenty two, twenty twenty three, we

0:17:23.640 --> 0:17:26.280
<v Speaker 7>had this market downturn, and that was another moment where

0:17:26.280 --> 0:17:28.800
<v Speaker 7>everybody said, Okay, these retail guys.

0:17:28.680 --> 0:17:30.160
<v Speaker 6>Are going to get slaughtered. They're done.

0:17:30.720 --> 0:17:33.760
<v Speaker 7>You see coming out of that that the retail guys

0:17:34.200 --> 0:17:37.280
<v Speaker 7>were buying when the markets were at their low, and

0:17:37.320 --> 0:17:40.600
<v Speaker 7>they were not just betting on they were not just

0:17:40.600 --> 0:17:44.119
<v Speaker 7>betting on memestocks, they were betting on AI plays, and

0:17:44.200 --> 0:17:48.080
<v Speaker 7>so you see this sort of interesting migration. Obviously, it's

0:17:48.119 --> 0:17:52.440
<v Speaker 7>also present in the whole crypto world, and that keeps going,

0:17:52.480 --> 0:17:54.680
<v Speaker 7>and that's come back in ways that people didn't expect.

0:17:54.920 --> 0:17:58.160
<v Speaker 7>But the idea is this thing has gotten bigger than

0:17:58.320 --> 0:18:00.480
<v Speaker 7>any one place, bigger than Walsh Bets.

0:18:00.480 --> 0:18:03.480
<v Speaker 3>Certainly that that's so interesting, Nathaniel, But I do wonder

0:18:03.680 --> 0:18:06.639
<v Speaker 3>to what extent the folks who you feature in the book,

0:18:06.760 --> 0:18:09.760
<v Speaker 3>and then also the folks who just lurk in Wall

0:18:09.800 --> 0:18:13.800
<v Speaker 3>Street Bets have actually made money because there were so

0:18:13.880 --> 0:18:19.160
<v Speaker 3>many stories post memestock craze of twenty twenty one of

0:18:19.520 --> 0:18:22.520
<v Speaker 3>individuals losing fortunes, losing everything.

0:18:22.720 --> 0:18:24.080
<v Speaker 6>So I think you know you again.

0:18:24.119 --> 0:18:26.960
<v Speaker 7>I want to sort of split this into two halves,

0:18:27.320 --> 0:18:29.679
<v Speaker 7>one is which one of which is the sort of

0:18:29.800 --> 0:18:34.520
<v Speaker 7>cultural phenomenon. And I think, you know, losing has actually

0:18:34.600 --> 0:18:37.439
<v Speaker 7>been a sort of central part of the Wall Street

0:18:37.560 --> 0:18:42.880
<v Speaker 7>Bets sort of culture going back to twenty fifteen, going

0:18:42.920 --> 0:18:45.080
<v Speaker 7>back even earlier. I mean, this place has now been

0:18:45.119 --> 0:18:49.639
<v Speaker 7>around for more than a decade, and part of the

0:18:49.680 --> 0:18:54.159
<v Speaker 7>culture was a recognition we're doing something stupid. It was

0:18:54.200 --> 0:18:57.439
<v Speaker 7>about getting tension it was about. It was it was

0:18:57.720 --> 0:19:01.440
<v Speaker 7>part of this whole sort of four chain and trolling

0:19:02.160 --> 0:19:05.360
<v Speaker 7>online culture that, by the way, I think is deeply

0:19:05.400 --> 0:19:08.520
<v Speaker 7>interwoven with Donald Trump and the alt right. I mean

0:19:08.600 --> 0:19:12.240
<v Speaker 7>all of this stuff. I sort of explain how it played.

0:19:12.359 --> 0:19:15.240
<v Speaker 7>They these these different movements online played off each other

0:19:15.720 --> 0:19:19.160
<v Speaker 7>over the years, and Donald Trump became this important figure

0:19:19.280 --> 0:19:22.040
<v Speaker 7>on Wall Street Bets, and part of that was this

0:19:22.119 --> 0:19:27.399
<v Speaker 7>weird trolling culture where you're both joking and being serious

0:19:27.440 --> 0:19:29.800
<v Speaker 7>and you're doing stupid stuff, but it's also smart at

0:19:29.840 --> 0:19:33.119
<v Speaker 7>the same time. It's a very sort of complicated online

0:19:33.160 --> 0:19:36.280
<v Speaker 7>world that I tried to untangle. But so that is

0:19:36.320 --> 0:19:38.879
<v Speaker 7>one piece of this, and losing is a part of it,

0:19:38.920 --> 0:19:41.840
<v Speaker 7>and there are I you know, chronicle some of these

0:19:41.920 --> 0:19:45.200
<v Speaker 7>sad stories in my book, and you know, including this

0:19:45.200 --> 0:19:49.720
<v Speaker 7>this suicide that really hit this community hard because of

0:19:49.760 --> 0:19:53.359
<v Speaker 7>some of these losses. But at the same time, I

0:19:53.600 --> 0:19:57.040
<v Speaker 7>tried to look at the data for both how Wall

0:19:57.080 --> 0:20:00.199
<v Speaker 7>Street Bets was doing and how retail traders were doing.

0:20:00.240 --> 0:20:03.000
<v Speaker 7>More broadly, I think what you see there is a

0:20:03.000 --> 0:20:08.000
<v Speaker 7>slightly different story. As retail traders have gotten into the markets, they,

0:20:08.280 --> 0:20:11.920
<v Speaker 7>as I mentioned, have learned and the markets have come

0:20:11.960 --> 0:20:14.800
<v Speaker 7>to seem less intimidating. And so, you know, the markets

0:20:15.160 --> 0:20:18.160
<v Speaker 7>used to be a thing that young people largely avoided.

0:20:18.200 --> 0:20:20.720
<v Speaker 6>You know, the markets were something for old.

0:20:20.440 --> 0:20:23.840
<v Speaker 7>White dudes who you know, worked hired, and now it's

0:20:23.840 --> 0:20:27.840
<v Speaker 7>something that kids care about. And the big picture data

0:20:28.000 --> 0:20:31.240
<v Speaker 7>shows that it's very good that kids care about the

0:20:31.280 --> 0:20:33.560
<v Speaker 7>markets because the markets are a very good place to

0:20:33.600 --> 0:20:37.080
<v Speaker 7>have your money. And even if let's say you're you're

0:20:37.119 --> 0:20:40.400
<v Speaker 7>making you know, you're trying to time in video or Apple,

0:20:40.840 --> 0:20:42.640
<v Speaker 7>maybe you're not going to make as much as an

0:20:42.640 --> 0:20:45.000
<v Speaker 7>index fund, but it's better you have your money in

0:20:45.040 --> 0:20:47.239
<v Speaker 7>the markets than that you're just sitting on it, you know,

0:20:47.320 --> 0:20:48.400
<v Speaker 7>in your savings account.

0:20:48.520 --> 0:20:51.240
<v Speaker 6>So that's a bigger transition that interests me.

0:20:51.760 --> 0:20:53.760
<v Speaker 3>Okay, Nathana, we got to talk about a couple of

0:20:53.760 --> 0:20:58.560
<v Speaker 3>the main characters in the book here, Jamie Ragazinski and

0:20:58.680 --> 0:21:01.359
<v Speaker 3>Jordan Zizia. Who are these guys.

0:21:02.040 --> 0:21:06.520
<v Speaker 7>Jamie is the founder of Wall Street Bets. He's a

0:21:06.640 --> 0:21:12.480
<v Speaker 7>guy back in twenty twelve who created this subreddit, and

0:21:13.119 --> 0:21:19.520
<v Speaker 7>at the time it was basically an escape from his alcoholism.

0:21:19.880 --> 0:21:23.159
<v Speaker 7>He was basically a thirty year old guy working at

0:21:23.200 --> 0:21:27.240
<v Speaker 7>a job he didn't really like and he was looking

0:21:27.400 --> 0:21:30.240
<v Speaker 7>for basically ways to fill his hour when he was

0:21:30.280 --> 0:21:34.119
<v Speaker 7>at home drinking alone, and he began trading. And he

0:21:34.200 --> 0:21:37.440
<v Speaker 7>realized that trading was much more entertaining than he thought

0:21:37.480 --> 0:21:40.280
<v Speaker 7>it would be, and he liked talking about it with people,

0:21:40.359 --> 0:21:43.840
<v Speaker 7>and so he created this subreddit which he called Wall

0:21:43.840 --> 0:21:47.679
<v Speaker 7>Street Bets. And what's so interesting about Jamie is that

0:21:47.840 --> 0:21:51.040
<v Speaker 7>it turned out that there were a lot of other

0:21:51.200 --> 0:21:55.679
<v Speaker 7>guys in a similar situation, guys who were sort of

0:21:56.080 --> 0:21:59.680
<v Speaker 7>struggling in life, struggling to find their place, feeling sort

0:21:59.680 --> 0:22:05.399
<v Speaker 7>of alienated, and this community grew up around him and

0:22:05.520 --> 0:22:09.280
<v Speaker 7>he found company in it, and it created this strange

0:22:09.359 --> 0:22:12.240
<v Speaker 7>culture that we now know of as Wall Street bets.

0:22:12.960 --> 0:22:15.439
<v Speaker 7>You know, by the time he got kicked out of

0:22:15.480 --> 0:22:18.360
<v Speaker 7>Wall Street Bets, which is one of the interesting chapters

0:22:18.400 --> 0:22:22.199
<v Speaker 7>in this book, wall Street Bets had attracted a million

0:22:22.280 --> 0:22:27.359
<v Speaker 7>members and that was when the sort of next phase

0:22:27.359 --> 0:22:30.160
<v Speaker 7>of Wall Street Bets happened, which was really during COVID,

0:22:30.640 --> 0:22:33.720
<v Speaker 7>and that was when this young guy named Jordan Zarzara

0:22:33.920 --> 0:22:38.639
<v Speaker 7>took over as the sort of main moderator for the subreddit.

0:22:39.160 --> 0:22:43.959
<v Speaker 7>And he is another interesting character who's never really found

0:22:44.000 --> 0:22:47.600
<v Speaker 7>his place in life, never really got a job he liked,

0:22:48.240 --> 0:22:52.840
<v Speaker 7>and he found this community, and he found something so

0:22:53.800 --> 0:22:57.919
<v Speaker 7>meaningful and rich in it, even in its all of

0:22:57.960 --> 0:23:02.439
<v Speaker 7>its twisted humor and dark humor. I mean, it's a

0:23:02.480 --> 0:23:05.720
<v Speaker 7>weird place. But the strange thing was this had a

0:23:05.760 --> 0:23:09.560
<v Speaker 7>real hold on the people who came there, and it

0:23:09.600 --> 0:23:13.400
<v Speaker 7>became a real community. And I think that's something again

0:23:13.400 --> 0:23:16.359
<v Speaker 7>when we talk about meme stocks, it's easy to miss

0:23:16.840 --> 0:23:20.600
<v Speaker 7>the way in which this feeds into this much bigger culture,

0:23:20.640 --> 0:23:22.760
<v Speaker 7>in this much bigger set of needs that the young

0:23:22.800 --> 0:23:23.840
<v Speaker 7>guys coming there have.

0:23:24.560 --> 0:23:27.080
<v Speaker 3>I'm wondering about this idea of you know, quote unquote

0:23:27.200 --> 0:23:31.200
<v Speaker 3>sticking it to the man, because there were moments during

0:23:31.400 --> 0:23:33.919
<v Speaker 3>twenty twenty one where that was a big part of

0:23:33.960 --> 0:23:36.119
<v Speaker 3>what Wall Street bets wanted to do. They wanted to

0:23:36.160 --> 0:23:39.000
<v Speaker 3>show those hedge funds that they were smarter, They wanted

0:23:39.000 --> 0:23:42.840
<v Speaker 3>to outsmart the hedge funds that were betting against Game Stop.

0:23:43.320 --> 0:23:46.080
<v Speaker 3>Were they successful? Did they stick it to the man?

0:23:46.800 --> 0:23:47.119
<v Speaker 6>Yes?

0:23:47.240 --> 0:23:47.560
<v Speaker 8>And no?

0:23:47.960 --> 0:23:53.520
<v Speaker 7>Is my maybe disappointing answer, but I think that what happened,

0:23:53.680 --> 0:23:58.520
<v Speaker 7>what has happened, has led to a real chastening of

0:23:58.800 --> 0:24:03.000
<v Speaker 7>institutional investors. Institutional investors have realized that these traders are

0:24:03.080 --> 0:24:06.960
<v Speaker 7>a real hour in the market when they come together.

0:24:07.680 --> 0:24:10.200
<v Speaker 7>You know the David Goliath story. There are a lot

0:24:10.240 --> 0:24:13.439
<v Speaker 7>of these little Davids who lost money, but there are

0:24:13.520 --> 0:24:16.320
<v Speaker 7>really also a lot of Goliaths who lost a lot

0:24:16.320 --> 0:24:18.919
<v Speaker 7>of money in this Even when you look at just

0:24:19.000 --> 0:24:21.280
<v Speaker 7>the amount of short selling that hedge funds on Wall

0:24:21.320 --> 0:24:25.440
<v Speaker 7>Street to it has just gone down. I mean, it's

0:24:25.480 --> 0:24:27.720
<v Speaker 7>not as though it just went down and came back up.

0:24:28.320 --> 0:24:30.800
<v Speaker 7>There is a fear in the markets and it has

0:24:30.960 --> 0:24:33.760
<v Speaker 7>changed the dynamics. And you know, that goes back to

0:24:33.800 --> 0:24:38.080
<v Speaker 7>the idea that this online community, like so many online communities,

0:24:38.520 --> 0:24:43.240
<v Speaker 7>is about distrust. And obviously that's playing out in politics.

0:24:43.280 --> 0:24:45.560
<v Speaker 7>You know that's playing out in the presidential election, but

0:24:45.600 --> 0:24:47.160
<v Speaker 7>that's also playing out in the markets.

0:24:47.680 --> 0:24:50.639
<v Speaker 3>That was Nathaniel Popper, author of The Trolls of Wall Street,

0:24:50.680 --> 0:24:53.520
<v Speaker 3>how the outcasts and insurgents are hacking the markets.

0:24:53.200 --> 0:24:56.480
<v Speaker 2>Still ahead on Bloomberg BusinessWeek. Franklin Templeton has one point

0:24:56.520 --> 0:24:59.920
<v Speaker 2>six trillion dollars in assets under management bn y MEL

0:25:00.400 --> 0:25:03.760
<v Speaker 2>overseeing nearly fifty trillion dollars in assets for its clients.

0:25:03.880 --> 0:25:07.000
<v Speaker 9>Developed economies have aging demographics, and developing tend to have

0:25:07.200 --> 0:25:10.919
<v Speaker 9>younger demographics except for China obviously, and it's going to

0:25:10.960 --> 0:25:13.399
<v Speaker 9>have an impact on investing. There's going to be opportunities,

0:25:13.840 --> 0:25:16.800
<v Speaker 9>but it's also going to drag down economies as a younger,

0:25:16.960 --> 0:25:20.760
<v Speaker 9>smaller workforce has to support the folks that are older.

0:25:20.880 --> 0:25:24.399
<v Speaker 3>Franklin CEO, Jenny Johnson and Bny Mellons Global Head of

0:25:24.400 --> 0:25:28.760
<v Speaker 3>Investment Management, Ponica Smith's are up next. This is Bloomberg.

0:25:35.320 --> 0:25:39.160
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<v Speaker 2>Eleven thirty investors are uber focused on this week's coming

0:25:56.480 --> 0:25:59.399
<v Speaker 2>FED meeting. I was in Nashville this past week for

0:25:59.440 --> 0:26:02.080
<v Speaker 2>b and y ME and Pershing Insight twenty twenty four.

0:26:02.560 --> 0:26:05.320
<v Speaker 2>It's a gathering for the wealth management industry. At IT,

0:26:05.359 --> 0:26:08.199
<v Speaker 2>I moderated a keynote with two senior executives in the

0:26:08.240 --> 0:26:12.040
<v Speaker 2>asset management business who see so much and who shared

0:26:12.040 --> 0:26:15.159
<v Speaker 2>their outlook and views on everything from AI and alts

0:26:15.160 --> 0:26:20.080
<v Speaker 2>to debt deglobalization, demographics, digitization, and geopolitics, and a lot more.

0:26:20.080 --> 0:26:23.000
<v Speaker 3>Tim Here's some of that conversation that Carol had with

0:26:23.080 --> 0:26:26.840
<v Speaker 3>Jenny Johnson, President and the chief executive Officer Franklin Templeton,

0:26:27.200 --> 0:26:30.680
<v Speaker 3>and Hanikah Schmi's senior executive vice president and global head

0:26:30.680 --> 0:26:34.880
<v Speaker 3>of Investment Management at BNY Mellon on the macro backdrop.

0:26:34.440 --> 0:26:37.840
<v Speaker 2>Franklin Templeton one point six trillion in assets under management

0:26:37.880 --> 0:26:40.639
<v Speaker 2>BN y mail and overseeing fifty trillion in assets for

0:26:40.680 --> 0:26:43.040
<v Speaker 2>its clients. You both see a lot, Your firms see

0:26:43.040 --> 0:26:45.640
<v Speaker 2>a lot. What are some of the broad secular trends

0:26:46.040 --> 0:26:48.280
<v Speaker 2>that you are seeing that are really shaping the global

0:26:48.320 --> 0:26:53.160
<v Speaker 2>economy and will influence the investing landscape for years to come.

0:26:53.440 --> 0:26:54.320
<v Speaker 5>Jenny, let's start with you.

0:26:54.560 --> 0:26:57.040
<v Speaker 9>Everybody's talking about kind of the whether you have five

0:26:57.160 --> 0:27:01.280
<v Speaker 9>or three or six d's, but I'll start with the ds. Look,

0:27:01.359 --> 0:27:03.879
<v Speaker 9>demographics is going to be key, and it's going to

0:27:03.920 --> 0:27:08.560
<v Speaker 9>be you know, they're the develop economies have aging demographics

0:27:08.760 --> 0:27:13.359
<v Speaker 9>and or developed economies have aging demographics, and developing tend

0:27:13.359 --> 0:27:18.800
<v Speaker 9>to have younger demographics except for China obviously, and it's

0:27:18.840 --> 0:27:20.600
<v Speaker 9>going to have an impact on investing there's going to

0:27:20.640 --> 0:27:24.040
<v Speaker 9>be opportunities, but it's also going to drag down economies

0:27:24.119 --> 0:27:28.320
<v Speaker 9>as a younger smaller workforce has to support the folks

0:27:28.320 --> 0:27:32.080
<v Speaker 9>that are older, and then those economies that are developing

0:27:32.119 --> 0:27:34.360
<v Speaker 9>with it, like India. Fifty six percent of the population

0:27:34.440 --> 0:27:36.840
<v Speaker 9>of India one point four trillion people is under the

0:27:36.840 --> 0:27:39.600
<v Speaker 9>age of twenty five. So as long as they can

0:27:39.760 --> 0:27:42.800
<v Speaker 9>educate them, right, they can be participating in it.

0:27:42.840 --> 0:27:44.240
<v Speaker 10>So demographics is important.

0:27:45.440 --> 0:27:48.080
<v Speaker 9>Obviously, I'll call it disinflation, so we can say r

0:27:48.160 --> 0:27:50.560
<v Speaker 9>d's obviously where the interest rate environment goes.

0:27:52.440 --> 0:27:54.840
<v Speaker 10>You know, the supply chain.

0:27:56.520 --> 0:27:59.600
<v Speaker 9>Sort of reorienting supply chains is going to be I

0:27:59.600 --> 0:28:02.639
<v Speaker 9>think opportunity from an investment standpoint.

0:28:02.800 --> 0:28:04.199
<v Speaker 10>It's also inflationary.

0:28:04.240 --> 0:28:06.879
<v Speaker 9>There's a reason we were in China, the China plus

0:28:06.920 --> 0:28:10.400
<v Speaker 9>one story. You were in China because it was cheap, right,

0:28:10.480 --> 0:28:14.159
<v Speaker 9>So as soon as you start to decouple and you know,

0:28:14.280 --> 0:28:17.480
<v Speaker 9>change your supply chain, you're going to end up adding

0:28:17.560 --> 0:28:20.040
<v Speaker 9>some costs to that, not to mention tariffs and others

0:28:20.080 --> 0:28:25.280
<v Speaker 9>from geopolitical decarbonization, right. You know. Unfortunately in the US

0:28:25.359 --> 0:28:29.480
<v Speaker 9>it is a it's become this red and blue state conversation.

0:28:30.000 --> 0:28:31.560
<v Speaker 10>You know, obviously honkey, you're.

0:28:31.400 --> 0:28:33.720
<v Speaker 9>Based in London, you go to Europe, it is still

0:28:33.760 --> 0:28:35.879
<v Speaker 9>a huge focus and the reality is over ninety percent

0:28:35.880 --> 0:28:38.600
<v Speaker 9>of the world's you know, governments that control ninety percent

0:28:38.640 --> 0:28:41.760
<v Speaker 9>of the world's GDP have committed to net zero. Whether

0:28:41.800 --> 0:28:44.600
<v Speaker 9>they get there or not as irrelevant, but they're focused

0:28:44.640 --> 0:28:47.920
<v Speaker 9>on investing on that. And then finally, I'll call it

0:28:47.960 --> 0:28:52.440
<v Speaker 9>digitization is just this, Uh, we're living in a massive

0:28:52.480 --> 0:28:57.120
<v Speaker 9>technological advanced age with AI things like blockchain and those

0:28:57.160 --> 0:28:59.440
<v Speaker 9>are going to drive investment results.

0:28:59.520 --> 0:29:01.560
<v Speaker 10>And then I got to throw in US debt.

0:29:02.320 --> 0:29:05.520
<v Speaker 9>I don't think we're talking enough about the longer term

0:29:05.560 --> 0:29:07.680
<v Speaker 9>impact of US debt.

0:29:07.920 --> 0:29:09.200
<v Speaker 2>I feel like it's safe to say that all of

0:29:09.240 --> 0:29:12.640
<v Speaker 2>us have spent our careers a few years ago, a

0:29:12.680 --> 0:29:15.320
<v Speaker 2>few decades ago, where it came up in every market conversation,

0:29:15.600 --> 0:29:17.680
<v Speaker 2>then it went away. It is back, and I feel

0:29:17.680 --> 0:29:19.600
<v Speaker 2>like with a vengeance. All right, Hanaga, let's go to

0:29:19.640 --> 0:29:21.400
<v Speaker 2>you in terms of the global macro.

0:29:21.840 --> 0:29:23.520
<v Speaker 5>Yeah, so Jenny summed up.

0:29:23.600 --> 0:29:26.640
<v Speaker 11>I summed it up very well, and we're sort of

0:29:26.640 --> 0:29:28.800
<v Speaker 11>seeing the same trends. I was actually quite interested to

0:29:28.840 --> 0:29:31.120
<v Speaker 11>see that the audience here, so you know, you think

0:29:31.160 --> 0:29:35.320
<v Speaker 11>about the trends actually feel optimistic about investing.

0:29:35.360 --> 0:29:37.800
<v Speaker 5>Are you surprised, Well, yes and no.

0:29:38.160 --> 0:29:40.960
<v Speaker 11>And I would say the one thing, you know, we

0:29:41.320 --> 0:29:42.600
<v Speaker 11>take a step back and think.

0:29:42.400 --> 0:29:43.320
<v Speaker 5>About these trends.

0:29:43.400 --> 0:29:48.520
<v Speaker 11>Trends create uncertainty, but trends can those trends and uncertainty

0:29:48.560 --> 0:29:53.840
<v Speaker 11>can also create opportunities, right, because when there's more volatility

0:29:53.520 --> 0:29:57.360
<v Speaker 11>in markets and in responses, people will respond differently, have

0:29:57.880 --> 0:30:03.000
<v Speaker 11>different needs, and that can create investment opportunities. Now, having

0:30:03.040 --> 0:30:07.280
<v Speaker 11>said that, in this world of what appears to be disinflation,

0:30:08.520 --> 0:30:11.760
<v Speaker 11>we have an expectation that generally we're still at rates

0:30:12.080 --> 0:30:16.400
<v Speaker 11>higher for longer, but we are expecting with the information

0:30:16.480 --> 0:30:21.960
<v Speaker 11>that is starting to come out tighter sort of lower

0:30:23.720 --> 0:30:29.360
<v Speaker 11>tighter employment, that we are expecting to see some cuts

0:30:29.720 --> 0:30:30.640
<v Speaker 11>later in the year.

0:30:31.080 --> 0:30:32.040
<v Speaker 5>But we're not going.

0:30:32.000 --> 0:30:35.080
<v Speaker 11>To go back as low as where we've come from.

0:30:35.120 --> 0:30:36.880
<v Speaker 11>And I do think we're going to get back to

0:30:36.920 --> 0:30:41.280
<v Speaker 11>an environment we're having higher interest rates is more the

0:30:41.400 --> 0:30:44.120
<v Speaker 11>norm than the environment we've come out of.

0:30:44.360 --> 0:30:45.720
<v Speaker 2>One thing I want to ask you, and I think

0:30:45.840 --> 0:30:48.800
<v Speaker 2>you know, we had the conversation that hey, folks, it

0:30:48.800 --> 0:30:51.280
<v Speaker 2>was the low rate environment or zero rate environment, that

0:30:51.400 --> 0:30:54.360
<v Speaker 2>was the abnormality. Yes, right, that what we're doing right

0:30:54.400 --> 0:30:56.240
<v Speaker 2>now is getting back to normal. Having said that, you

0:30:56.280 --> 0:31:01.120
<v Speaker 2>have a generation of investors advisors who were used to

0:31:01.640 --> 0:31:05.280
<v Speaker 2>this dissiplationary environment. How does that, let me come back

0:31:05.280 --> 0:31:07.960
<v Speaker 2>to you first, you know, how do we need to

0:31:08.040 --> 0:31:10.320
<v Speaker 2>kind of address that? How do we have the smart

0:31:10.320 --> 0:31:13.800
<v Speaker 2>conversation around that, you know, in terms of investing and

0:31:13.920 --> 0:31:14.520
<v Speaker 2>what it means.

0:31:14.560 --> 0:31:16.280
<v Speaker 11>So it's two ways, right, just sort of how we

0:31:16.360 --> 0:31:18.360
<v Speaker 11>deal with it in our own organizations.

0:31:18.440 --> 0:31:18.800
<v Speaker 5>We do.

0:31:18.840 --> 0:31:20.440
<v Speaker 11>I'm sure you have it as well, Jenny, in our

0:31:20.480 --> 0:31:24.280
<v Speaker 11>own organizations, people who have only been investors trained as

0:31:24.360 --> 0:31:28.040
<v Speaker 11>investors this side of the GFC, of the generation that

0:31:28.240 --> 0:31:33.000
<v Speaker 11>was also investing, well, good, Well, it's a lot of studies.

0:31:33.120 --> 0:31:37.240
<v Speaker 12>And actually I call it the investor management is actually,

0:31:37.280 --> 0:31:42.520
<v Speaker 12>thankfully an sector in which experience really matters, and you

0:31:42.600 --> 0:31:45.600
<v Speaker 12>sort of do realize that they researching as cycles.

0:31:45.680 --> 0:31:48.160
<v Speaker 11>But it does mean that we need to educate not

0:31:48.280 --> 0:31:51.360
<v Speaker 11>only our own investors, but also our end clients in

0:31:51.480 --> 0:31:54.480
<v Speaker 11>terms of what this type of environment and sort of

0:31:54.560 --> 0:31:58.840
<v Speaker 11>having positive interest rates let's call it that means for

0:31:59.080 --> 0:32:02.680
<v Speaker 11>investors and what it means for asset allocation. So we're

0:32:02.720 --> 0:32:07.760
<v Speaker 11>spending a lot of time educating our end client, our advisors,

0:32:07.800 --> 0:32:10.200
<v Speaker 11>but also our own, our own workforce.

0:32:10.800 --> 0:32:13.920
<v Speaker 9>Jenny, your thoughts on that, well, I mean the reality

0:32:13.960 --> 0:32:16.160
<v Speaker 9>is I think we're getting into what historically is a

0:32:16.160 --> 0:32:19.040
<v Speaker 9>more normal interest rate environment, and if you look at it,

0:32:20.440 --> 0:32:24.320
<v Speaker 9>you know the economy has actually been able to absorb

0:32:24.800 --> 0:32:27.760
<v Speaker 9>the rates increases pretty well, uh.

0:32:27.800 --> 0:32:30.280
<v Speaker 2>Pretty aggressive in the last year, right, yeah.

0:32:30.080 --> 0:32:30.760
<v Speaker 10>Very aggressive.

0:32:31.080 --> 0:32:32.920
<v Speaker 9>I mean I described to people as like, you know,

0:32:33.040 --> 0:32:35.120
<v Speaker 9>of course you're going to see some slowing down data.

0:32:35.360 --> 0:32:39.120
<v Speaker 9>They jammed on the brakes, right, you know exactly, it's whiplash.

0:32:39.200 --> 0:32:40.400
<v Speaker 10>But we're also.

0:32:40.160 --> 0:32:42.880
<v Speaker 9>In the camp and I caveat it with that Franklin Templeton.

0:32:43.000 --> 0:32:46.200
<v Speaker 9>So we're one point six trillion, but we have we

0:32:46.280 --> 0:32:50.560
<v Speaker 9>have five different uh CIOs who have slightly different views.

0:32:50.560 --> 0:32:53.600
<v Speaker 9>Ci macro economic CIOs out have a slightly different view.

0:32:53.640 --> 0:32:56.320
<v Speaker 10>So I'm gonna it's a little bit like there oh.

0:32:56.320 --> 0:32:59.680
<v Speaker 9>Huge debate that matter of fact, that is insisted that,

0:33:00.160 --> 0:33:02.960
<v Speaker 9>especially the ones that are the furthest apart to make

0:33:03.000 --> 0:33:05.680
<v Speaker 9>sure that at least having an internal debate on it.

0:33:05.760 --> 0:33:09.480
<v Speaker 9>But you know, I tend to and it's obviously converged

0:33:09.680 --> 0:33:13.360
<v Speaker 9>over time, but you know, rates are higher for longer.

0:33:14.280 --> 0:33:19.320
<v Speaker 9>The economy has definitely absorbed it pretty well. And you know,

0:33:19.320 --> 0:33:21.960
<v Speaker 9>if I were to guests, I think it's maybe just

0:33:22.080 --> 0:33:23.600
<v Speaker 9>one rate increase this year.

0:33:23.720 --> 0:33:25.680
<v Speaker 11>But I think you're right because they're also to your

0:33:25.680 --> 0:33:31.240
<v Speaker 11>earlier point. There continues to be inflationary pressure from animating

0:33:31.280 --> 0:33:32.920
<v Speaker 11>from the supply chain as well.

0:33:33.000 --> 0:33:36.200
<v Speaker 5>Right, So right, you look at also the conflicts around

0:33:36.240 --> 0:33:38.000
<v Speaker 5>the world, which is putting pressure.

0:33:38.120 --> 0:33:41.040
<v Speaker 11>Certainly we've seen this being based in London on our doorstep.

0:33:41.120 --> 0:33:43.200
<v Speaker 11>We've seen it's an energy price, We've seen it in

0:33:43.240 --> 0:33:44.440
<v Speaker 11>food prices.

0:33:44.040 --> 0:33:45.880
<v Speaker 5>And it's coming down a bit.

0:33:46.000 --> 0:33:48.720
<v Speaker 11>We're seeing that the Middle East conflict at the moment

0:33:48.840 --> 0:33:51.000
<v Speaker 11>is also putting pressure on supply chain.

0:33:51.440 --> 0:33:52.760
<v Speaker 5>You and I were talking.

0:33:52.480 --> 0:33:57.959
<v Speaker 11>Earlier about aviation, Carol and flights. I mean, you can

0:33:58.200 --> 0:34:03.240
<v Speaker 11>just simply fly or airlines can't have to reroot where

0:34:03.280 --> 0:34:05.560
<v Speaker 11>they go. My flight, you know, anytime I go to

0:34:05.680 --> 0:34:08.719
<v Speaker 11>Japan from long and it were now the flight is

0:34:08.760 --> 0:34:11.279
<v Speaker 11>taking an extra two and a half hours because we're

0:34:11.280 --> 0:34:14.160
<v Speaker 11>not going over Russia. So think about the cost of

0:34:14.160 --> 0:34:17.000
<v Speaker 11>the time, the cost of fuel, and you know those

0:34:17.200 --> 0:34:20.440
<v Speaker 11>costs will have to get passed on in the price

0:34:20.480 --> 0:34:23.520
<v Speaker 11>of goods. So it's it's that inflationary pressure I think

0:34:23.600 --> 0:34:24.200
<v Speaker 11>is still.

0:34:24.000 --> 0:34:26.160
<v Speaker 10>There these big go ahead. I just go laugh.

0:34:26.200 --> 0:34:28.279
<v Speaker 9>I was gonna say one of the advantages that all

0:34:28.320 --> 0:34:30.680
<v Speaker 9>you have is you're from all different places in the US,

0:34:31.560 --> 0:34:33.880
<v Speaker 9>because you know, sometimes you get I always say my

0:34:33.960 --> 0:34:35.680
<v Speaker 9>mother was a doctor, and she said one thing that

0:34:35.680 --> 0:34:37.959
<v Speaker 9>always bothered her as bad doctors is sometimes they didn't

0:34:38.000 --> 0:34:39.640
<v Speaker 9>just look at what was in front of them. They

0:34:39.680 --> 0:34:42.239
<v Speaker 9>always had to be proven through research. And sometimes it's

0:34:42.280 --> 0:34:44.520
<v Speaker 9>obvious in front of you if you talk about the

0:34:44.640 --> 0:34:48.040
<v Speaker 9>environment around you. I bought a truck for the farm

0:34:48.080 --> 0:34:51.799
<v Speaker 9>this weekend. And I used to finance. I ran a

0:34:51.840 --> 0:34:54.680
<v Speaker 9>financing company of autos, and so whenever I bought a car,

0:34:54.960 --> 0:34:56.879
<v Speaker 9>I go into the dealership and say, show me your

0:34:56.880 --> 0:34:59.239
<v Speaker 9>invoice and we'll start there and work our way up.

0:35:00.280 --> 0:35:03.840
<v Speaker 9>It was let's start at manufacturers suggested retail price, and

0:35:03.920 --> 0:35:06.080
<v Speaker 9>we'll tell you what fees we added. And it took

0:35:06.160 --> 0:35:08.680
<v Speaker 9>me three months of walking out. I finally asked, somebody

0:35:08.680 --> 0:35:10.680
<v Speaker 9>in California, can you see what you can get there?

0:35:11.160 --> 0:35:13.960
<v Speaker 9>I was not going to buy a car for above MSRP.

0:35:14.640 --> 0:35:16.440
<v Speaker 9>And you know what, in the end, I ended up

0:35:16.440 --> 0:35:19.200
<v Speaker 9>doing that. Really, it has changed so much. And so

0:35:19.440 --> 0:35:22.600
<v Speaker 9>you walk into a restaurant, are they still pretty full,

0:35:23.080 --> 0:35:25.920
<v Speaker 9>you guys. You know, again, you only see where you're going,

0:35:26.000 --> 0:35:29.080
<v Speaker 9>but as you ask each other around, it feels like

0:35:29.160 --> 0:35:30.799
<v Speaker 9>it's still pretty robust out there.

0:35:30.880 --> 0:35:33.719
<v Speaker 2>What concerns you do you have regarding the rise of

0:35:33.800 --> 0:35:37.200
<v Speaker 2>nationalism and populism pushing us away from globalization and its

0:35:37.239 --> 0:35:40.239
<v Speaker 2>effect on those emerging markets like what you folks are

0:35:40.239 --> 0:35:43.200
<v Speaker 2>talking about feels like not going away anytime soon.

0:35:43.640 --> 0:35:44.000
<v Speaker 10>Agreed.

0:35:44.040 --> 0:35:46.319
<v Speaker 2>And that's inflationary, and that's inflationaty it.

0:35:46.239 --> 0:35:48.200
<v Speaker 5>Is no, I agree as well. I mean it's a

0:35:48.440 --> 0:35:49.680
<v Speaker 5>it's been a concern.

0:35:49.320 --> 0:35:52.080
<v Speaker 11>Of mine and of ours for some time, this rise

0:35:52.080 --> 0:35:56.560
<v Speaker 11>of nationalism, and also to benefit so our generation has

0:35:56.560 --> 0:35:59.480
<v Speaker 11>already benefited from what I would call the peace dividend

0:35:59.560 --> 0:36:02.080
<v Speaker 11>right sort of the Second World's War, and it was

0:36:02.120 --> 0:36:04.960
<v Speaker 11>all about globalization. We all read the book The World

0:36:05.040 --> 0:36:07.799
<v Speaker 11>Is Flat that came out, didn't you, Jenny, Yes, I

0:36:07.800 --> 0:36:10.360
<v Speaker 11>did read some twenty years ago.

0:36:11.400 --> 0:36:12.360
<v Speaker 5>But that is changing.

0:36:12.440 --> 0:36:15.000
<v Speaker 11>We're all Jenny was talking about earlier we were all

0:36:15.080 --> 0:36:18.640
<v Speaker 11>moving manufacturing to China. That is no longer happening with

0:36:18.760 --> 0:36:22.680
<v Speaker 11>sort of reshoring, and that is adding to cost as well.

0:36:22.719 --> 0:36:27.000
<v Speaker 11>So it's some mix of nationalism then a much more

0:36:27.160 --> 0:36:31.560
<v Speaker 11>tense geopolitical environment as well. You throw that into the mix,

0:36:32.800 --> 0:36:37.000
<v Speaker 11>and it is making for a much more combustible environment

0:36:37.239 --> 0:36:42.720
<v Speaker 11>that I think will provide a challenge for corporates over

0:36:42.800 --> 0:36:45.360
<v Speaker 11>the long term, notwithstanding what we're seeing.

0:36:45.400 --> 0:36:47.880
<v Speaker 9>So just don't want to have hit on the debt piece,

0:36:47.920 --> 0:36:51.160
<v Speaker 9>because again, let's go there. Yeah, I don't think we

0:36:51.239 --> 0:36:52.160
<v Speaker 9>talk about it enough.

0:36:52.520 --> 0:36:56.040
<v Speaker 2>So because there's a question wait wait wait wait wait

0:36:56.080 --> 0:36:58.960
<v Speaker 2>wait wait, large debt has been an issue for a

0:36:59.000 --> 0:37:00.560
<v Speaker 2>long time, but appears to we were to never how

0:37:00.600 --> 0:37:01.080
<v Speaker 2>do we fix it?

0:37:01.120 --> 0:37:03.279
<v Speaker 9>So it was funny because on Bloomberg this morning, they

0:37:03.280 --> 0:37:05.640
<v Speaker 9>were like, well, come on, we've always always talked about that.

0:37:05.719 --> 0:37:07.920
<v Speaker 2>Jenny listens to Blue Park, I love you all right,

0:37:08.480 --> 0:37:09.000
<v Speaker 2>now you can go.

0:37:10.239 --> 0:37:13.520
<v Speaker 9>You know, they were talking about, you know, come on,

0:37:13.680 --> 0:37:15.120
<v Speaker 9>you know, we've always been an issue on.

0:37:15.080 --> 0:37:16.800
<v Speaker 10>Debt and never seems to be a problem.

0:37:16.880 --> 0:37:20.440
<v Speaker 9>Okay, Well, two thousand and seven, we had nine trillion

0:37:20.480 --> 0:37:22.880
<v Speaker 9>dollars we're now I thought it was thirty three somebody

0:37:23.480 --> 0:37:25.120
<v Speaker 9>thirty okay, thirty five trillion.

0:37:24.880 --> 0:37:27.920
<v Speaker 2>One hundred and twenty percent of domestic product exactly.

0:37:27.960 --> 0:37:30.320
<v Speaker 9>And then people say, well Japan's two fifty, and they're

0:37:30.400 --> 0:37:36.600
<v Speaker 9>you know, okay, except our largest buyer of foreign debt

0:37:36.719 --> 0:37:39.200
<v Speaker 9>is Japan at one point one trillion and China number

0:37:39.200 --> 0:37:41.920
<v Speaker 9>two at eight hundred billion. Okay, we are not at

0:37:42.040 --> 0:37:44.880
<v Speaker 9>thread of not being the reserve currency. We're going to

0:37:44.920 --> 0:37:46.960
<v Speaker 9>continue to be to reserve currency because there's nowhere else

0:37:46.960 --> 0:37:47.920
<v Speaker 9>SA anybody's going to go.

0:37:48.320 --> 0:37:51.920
<v Speaker 2>That was Jenny Johnson, president and CEO at Franklin Templeton,

0:37:52.120 --> 0:37:55.560
<v Speaker 2>along with Hanika Schmitt's senior executive vice president and global

0:37:55.600 --> 0:37:57.839
<v Speaker 2>head of Investment Management over at B and Y Mellon.

0:37:58.160 --> 0:38:01.719
<v Speaker 2>Catch that full conversation just had toymellon dot com.

0:38:01.640 --> 0:38:03.720
<v Speaker 3>And that wraps up the first hour of the weekend

0:38:03.840 --> 0:38:07.040
<v Speaker 3>edition of Bloomberg Business Week from Bloomberg Radio coming up

0:38:07.080 --> 0:38:11.120
<v Speaker 3>in our next hour. Not easy being a CEO, especially

0:38:11.200 --> 0:38:14.560
<v Speaker 3>in your first year. Enter Ty Wiggins, part coach, part

0:38:14.640 --> 0:38:16.160
<v Speaker 3>cheerleader and part advisor.

0:38:16.280 --> 0:38:19.440
<v Speaker 2>Plus women are increasingly stepping up to the tee golf tea.

0:38:19.480 --> 0:38:22.799
<v Speaker 2>That is from the president of the PGA Tours superstore.

0:38:23.120 --> 0:38:25.960
<v Speaker 2>And travelers. Yeah, they're still traveling. We'll talk about that

0:38:26.000 --> 0:38:27.160
<v Speaker 2>with Hilton's CFO.

0:38:27.360 --> 0:38:30.880
<v Speaker 3>And speaking of travel, why one hotelier is not putting

0:38:30.920 --> 0:38:32.200
<v Speaker 3>guest needs first.

0:38:32.400 --> 0:38:35.400
<v Speaker 2>I love this story. It's all coming Up. This is

0:38:35.400 --> 0:38:36.480
<v Speaker 2>Bloomberg Business Week.

0:38:37.080 --> 0:38:40.600
<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Catch us

0:38:40.640 --> 0:38:43.880
<v Speaker 1>live weekday afternoons from two to five pm Eastern Listen

0:38:43.920 --> 0:38:47.000
<v Speaker 1>on Applecarplay and then Broud Auto with a Bloomberg Business

0:38:47.000 --> 0:38:51.000
<v Speaker 1>act or watch us live on YouTube.

0:38:50.120 --> 0:38:52.040
<v Speaker 2>Plenty Ahead in our second hour of the weekend edition

0:38:52.080 --> 0:38:54.880
<v Speaker 2>of Bloomberg Business Week, including lessons from the top of

0:38:54.880 --> 0:38:57.440
<v Speaker 2>the c suite with the author of the new CEO

0:38:57.880 --> 0:39:00.479
<v Speaker 2>on the tips, tricks and mistakes to avoid for first

0:39:00.480 --> 0:39:01.640
<v Speaker 2>time chief execs.

0:39:01.760 --> 0:39:05.439
<v Speaker 3>Plus Hilton's CFO on opening two new properties every day,

0:39:05.880 --> 0:39:09.000
<v Speaker 3>and our Pursuits team on the anti hotel and rise

0:39:09.040 --> 0:39:10.400
<v Speaker 3>of regenerative tourism.

0:39:10.640 --> 0:39:15.000
<v Speaker 2>Also move over, guys, okay, a record number of women

0:39:15.040 --> 0:39:17.799
<v Speaker 2>are now hitting the green Jill Spiegel, president of the

0:39:17.800 --> 0:39:20.839
<v Speaker 2>PGA Tour Superstore, on women taking on the game.

0:39:21.120 --> 0:39:23.759
<v Speaker 3>First up this hour, you might recall that last month

0:39:23.800 --> 0:39:26.799
<v Speaker 3>we got some news in the world of executive transitions, JB.

0:39:26.960 --> 0:39:30.640
<v Speaker 3>Morgan CEO Jamie Diamond saying his succession was quote well

0:39:30.640 --> 0:39:33.400
<v Speaker 3>on the way and could come sooner than five years.

0:39:33.680 --> 0:39:36.600
<v Speaker 3>Morgan's Stanley chairman James Gorman has also announced he will

0:39:36.600 --> 0:39:38.319
<v Speaker 3>seed his role at the end of the year.

0:39:38.600 --> 0:39:42.680
<v Speaker 2>Managing CEO transitions can be a complex challenge for many businesses.

0:39:43.000 --> 0:39:46.280
<v Speaker 2>Sometimes the new leader within their first few months, makes

0:39:46.280 --> 0:39:50.080
<v Speaker 2>support decision or is unsuccessful in connecting with their employees

0:39:50.239 --> 0:39:51.799
<v Speaker 2>or board. Bottom line tip not great.

0:39:52.080 --> 0:39:54.879
<v Speaker 3>Enter ty Wiggins. His job is to guide CEOs through

0:39:54.920 --> 0:39:58.520
<v Speaker 3>their first twelve to eighteen months, often acting part as

0:39:58.520 --> 0:40:01.480
<v Speaker 3>a coach, part as a cheerleader, maybe a venting partner,

0:40:01.800 --> 0:40:03.640
<v Speaker 3>a challenger, and always an advisor.

0:40:03.680 --> 0:40:06.400
<v Speaker 2>I feel like I need one of those people, don't all?

0:40:07.400 --> 0:40:09.320
<v Speaker 3>I mean, I know people who can be your challenger.

0:40:09.920 --> 0:40:13.439
<v Speaker 2>You are I know lots? Actually all right, it's all though.

0:40:13.520 --> 0:40:16.840
<v Speaker 2>In Tie's new book, it's entitled The New CEO Lessons

0:40:16.880 --> 0:40:19.600
<v Speaker 2>from CEOs on how to Start Well and perform Quickly

0:40:19.880 --> 0:40:23.200
<v Speaker 2>Minus the common Mistakes. Ty Wiggins is also Global lead

0:40:23.239 --> 0:40:26.600
<v Speaker 2>of CEO and Executive Transition Practice at Russell Reynolds Associates

0:40:26.640 --> 0:40:27.879
<v Speaker 2>and Executive Search Firm.

0:40:28.000 --> 0:40:30.440
<v Speaker 13>The opportunity in the book here is to understand the

0:40:30.440 --> 0:40:33.960
<v Speaker 13>pressures and the challenges that CEOs go through in their transition.

0:40:34.440 --> 0:40:36.239
<v Speaker 13>And I think if you're a senior leader or an

0:40:36.280 --> 0:40:40.080
<v Speaker 13>executive at an organization that's undergoing the CEO transition, the

0:40:40.120 --> 0:40:43.719
<v Speaker 13>book will give you insight into how to best support

0:40:43.840 --> 0:40:46.880
<v Speaker 13>and also slot in with with the new CEO.

0:40:47.640 --> 0:40:50.640
<v Speaker 2>Well, you know, talk to us about who you talked

0:40:50.680 --> 0:40:54.040
<v Speaker 2>to for this book to get some insight, and you

0:40:54.040 --> 0:40:58.080
<v Speaker 2>know what is so important about maybe those first few days,

0:40:58.080 --> 0:41:01.200
<v Speaker 2>first few weeks, first few months for CEO on the job,

0:41:01.200 --> 0:41:04.040
<v Speaker 2>because I got to say, I feel like CEOs move

0:41:04.080 --> 0:41:07.880
<v Speaker 2>around a lot as of late, and especially if it's

0:41:07.920 --> 0:41:10.800
<v Speaker 2>a publicly held company and the stock isn't doing well,

0:41:11.000 --> 0:41:14.279
<v Speaker 2>Activists are out there or media is all over it,

0:41:14.360 --> 0:41:17.040
<v Speaker 2>and there's a lot of pressure now.

0:41:17.120 --> 0:41:20.440
<v Speaker 13>In terms of the book, interviewed close to forty CEOs

0:41:20.680 --> 0:41:23.799
<v Speaker 13>and then had the opportunity to speak to CEOs such

0:41:23.840 --> 0:41:26.880
<v Speaker 13>as from on the Glider of PepsiCo and Hantzpsburg of Verizon,

0:41:26.960 --> 0:41:29.880
<v Speaker 13>Carol Tomato of UPS and a string of others that

0:41:29.880 --> 0:41:32.600
<v Speaker 13>are so cited in the book. You're right, CEO tenures

0:41:32.640 --> 0:41:36.279
<v Speaker 13>are decreasing, which puts pressure on this early period in

0:41:36.360 --> 0:41:38.279
<v Speaker 13>order to get a good start. And I think some

0:41:38.320 --> 0:41:41.080
<v Speaker 13>of the early actions that CEOs take need to be

0:41:41.120 --> 0:41:44.440
<v Speaker 13>really well thought through. We know that some key factors

0:41:44.480 --> 0:41:46.920
<v Speaker 13>are the state of the business that they inherit, how

0:41:47.000 --> 0:41:50.279
<v Speaker 13>quickly they assemble the right senior leadership team around them,

0:41:50.440 --> 0:41:53.759
<v Speaker 13>and importantly what the former CEO does and how that

0:41:53.840 --> 0:41:55.960
<v Speaker 13>individual leaves the organization.

0:41:55.600 --> 0:41:57.920
<v Speaker 2>Share with us. Though, in some of the conversations that

0:41:57.960 --> 0:42:00.719
<v Speaker 2>you had with CEOs, what did you get from them

0:42:00.880 --> 0:42:01.839
<v Speaker 2>about that first year?

0:42:02.040 --> 0:42:04.439
<v Speaker 8>A lot of humility, which was really good to hear.

0:42:04.520 --> 0:42:06.120
<v Speaker 8>I mean, these are great CEOs, as.

0:42:06.040 --> 0:42:09.120
<v Speaker 13>You've mentioned, and you know, some of them came internally

0:42:09.160 --> 0:42:11.360
<v Speaker 13>within the organization, and I think there was a common

0:42:11.400 --> 0:42:14.359
<v Speaker 13>thread around how difficult the CEO role is, how there's

0:42:14.400 --> 0:42:17.640
<v Speaker 13>no real sandbox for it in terms of getting ready.

0:42:17.800 --> 0:42:19.399
<v Speaker 8>It's a shock. We've talked about the.

0:42:19.360 --> 0:42:22.120
<v Speaker 13>Loneliness a lot across different medias, and it's an actual

0:42:22.120 --> 0:42:23.360
<v Speaker 13>issue for a lot of CEOs.

0:42:23.400 --> 0:42:24.840
<v Speaker 8>And the responsibility.

0:42:24.960 --> 0:42:26.879
<v Speaker 13>You know, when I asked what the best and worst

0:42:26.880 --> 0:42:29.520
<v Speaker 13>part about being a CEO is, often the answers are same.

0:42:29.600 --> 0:42:33.840
<v Speaker 8>The responsibility. You know, these are individuals that want the responsibility.

0:42:33.120 --> 0:42:35.120
<v Speaker 13>That want to lead, They want to have an impact

0:42:35.160 --> 0:42:38.520
<v Speaker 13>on the organization in their community, but they also feel

0:42:38.560 --> 0:42:42.040
<v Speaker 13>the weight of that responsibility in terms of being responsible

0:42:42.080 --> 0:42:44.920
<v Speaker 13>for the financials. But also you know, there are employees,

0:42:44.960 --> 0:42:47.840
<v Speaker 13>their employees, families, et cetera. In terms of the market

0:42:47.880 --> 0:42:49.560
<v Speaker 13>and the communities that they lead.

0:42:49.920 --> 0:42:52.279
<v Speaker 2>What do you think about like those CEOs that are

0:42:52.280 --> 0:42:54.960
<v Speaker 2>at a company leave and then they come back, like

0:42:55.000 --> 0:42:57.799
<v Speaker 2>a Bob Iger, you know, Disney Revere, more like a

0:42:57.840 --> 0:43:01.720
<v Speaker 2>Howard Schultz or a Howard Schultz right come back and

0:43:02.000 --> 0:43:04.480
<v Speaker 2>you know their track record was incredible when they left,

0:43:04.520 --> 0:43:07.200
<v Speaker 2>certainly by byger right and then came back into a

0:43:07.239 --> 0:43:10.080
<v Speaker 2>situation where the company was under some pressure because if

0:43:10.080 --> 0:43:12.600
<v Speaker 2>it's streaming, pivot and so on and so forth, you know,

0:43:13.040 --> 0:43:15.440
<v Speaker 2>is he like kind of starting from scratch again a

0:43:15.440 --> 0:43:18.640
<v Speaker 2>little bit because some of the dynamics have changed.

0:43:18.960 --> 0:43:21.759
<v Speaker 13>I think it's you know, to have CEO return, you know,

0:43:21.840 --> 0:43:25.120
<v Speaker 13>depending on the individual and the organization, it can represent

0:43:25.160 --> 0:43:27.680
<v Speaker 13>a number of things in terms of a succession that

0:43:27.719 --> 0:43:32.200
<v Speaker 13>hasn't been successful. It obviously shows a passion and a

0:43:32.280 --> 0:43:34.160
<v Speaker 13>love for the organization to come back.

0:43:34.320 --> 0:43:34.520
<v Speaker 6>You know.

0:43:34.560 --> 0:43:38.080
<v Speaker 13>In many cases it's disruptive depending on the time period,

0:43:38.480 --> 0:43:40.600
<v Speaker 13>you know, because we do expect the new CEO.

0:43:40.440 --> 0:43:44.040
<v Speaker 8>To see the world differently and to take a new

0:43:44.120 --> 0:43:45.600
<v Speaker 8>long term view of the organization.

0:43:45.760 --> 0:43:48.240
<v Speaker 13>So if there are changes that need to be reversed,

0:43:48.239 --> 0:43:49.960
<v Speaker 13>that could be a little bit unsettling.

0:43:50.320 --> 0:43:51.960
<v Speaker 8>But I think for the individuals involved.

0:43:52.160 --> 0:43:54.000
<v Speaker 13>You know, I think if they're leaving at the right

0:43:54.040 --> 0:43:56.640
<v Speaker 13>time in their career, then you know, I think it's

0:43:56.719 --> 0:43:59.520
<v Speaker 13>less than ideal for them to need to return. But

0:44:00.160 --> 0:44:01.800
<v Speaker 13>each individual case will be different.

0:44:02.120 --> 0:44:07.040
<v Speaker 3>Ty, We've heard criticisms about boards being too close to

0:44:07.120 --> 0:44:10.680
<v Speaker 3>their CEOs. Tesla, for example, one of the board members

0:44:10.680 --> 0:44:15.160
<v Speaker 3>there is Kimball Musk Elon Musk's brother. Are boards too

0:44:15.160 --> 0:44:17.839
<v Speaker 3>close to their CEOs? Shouldn't they be more independent from

0:44:17.920 --> 0:44:20.120
<v Speaker 3>one another? They're supposed to keep them honest.

0:44:19.880 --> 0:44:21.080
<v Speaker 8>Right, absolutely?

0:44:21.120 --> 0:44:23.920
<v Speaker 13>I mean the board, the board role is crucial to

0:44:24.200 --> 0:44:27.239
<v Speaker 13>the governance of the organization and they do play a

0:44:27.239 --> 0:44:29.920
<v Speaker 13>specific role in One of those key roles that they

0:44:29.960 --> 0:44:32.920
<v Speaker 13>player is to hire and fire the CEO, And so

0:44:33.040 --> 0:44:36.320
<v Speaker 13>this is any CEO transition lands heavily on the board

0:44:36.320 --> 0:44:40.200
<v Speaker 13>as well as all groups of individuals, and you know,

0:44:40.280 --> 0:44:44.160
<v Speaker 13>within organizations, it can be quite a challenge to continue

0:44:44.160 --> 0:44:49.000
<v Speaker 13>to maintain that independence, especially when you have a very successful,

0:44:49.320 --> 0:44:50.920
<v Speaker 13>very dominant CEO.

0:44:51.360 --> 0:44:55.120
<v Speaker 3>Should CEOs be allowed to serve as chairs of boards

0:44:55.120 --> 0:44:56.040
<v Speaker 3>in your opinion.

0:44:55.920 --> 0:44:58.359
<v Speaker 13>Well, I think it's common practice in a lot of organizations,

0:44:58.480 --> 0:45:01.719
<v Speaker 13>especially in the United States. In other countries it's less

0:45:01.719 --> 0:45:05.959
<v Speaker 13>common I think as long as there is an independent

0:45:06.960 --> 0:45:10.840
<v Speaker 13>senior director to provide that council, that support and that challenge,

0:45:11.160 --> 0:45:14.640
<v Speaker 13>it does allow CEOs to move with greater pace. So

0:45:14.680 --> 0:45:17.759
<v Speaker 13>if the organization is in trouble, then that allows for

0:45:17.920 --> 0:45:21.080
<v Speaker 13>quicker decision making. But I think that if we look

0:45:21.120 --> 0:45:24.520
<v Speaker 13>at the independence that we require, there's argument for the

0:45:24.560 --> 0:45:26.520
<v Speaker 13>CEO to be separate to the chair role.

0:45:26.760 --> 0:45:29.520
<v Speaker 2>Having said that, is there a common mistake in talking

0:45:29.560 --> 0:45:32.360
<v Speaker 2>to CEOs that you find that they all say, this

0:45:32.520 --> 0:45:34.320
<v Speaker 2>is the one I made? Is there a common mistake

0:45:34.360 --> 0:45:34.960
<v Speaker 2>among them?

0:45:35.040 --> 0:45:37.840
<v Speaker 13>The common mistake is generally around something that they say

0:45:38.040 --> 0:45:41.600
<v Speaker 13>in a fairly public environment or an early action that

0:45:41.640 --> 0:45:46.680
<v Speaker 13>they make without enough context and without enough information. And

0:45:46.719 --> 0:45:48.400
<v Speaker 13>this is a question that comes up a lot, and

0:45:48.440 --> 0:45:52.239
<v Speaker 13>the answer is, really it's any mistake that causes the

0:45:52.280 --> 0:45:55.239
<v Speaker 13>board to doubt and to and where you might lose

0:45:55.280 --> 0:45:58.400
<v Speaker 13>the confidence of the board because that obviously significantly impacts

0:45:58.400 --> 0:46:00.800
<v Speaker 13>your tenure and your ability to delay the longer term.

0:46:00.880 --> 0:46:03.480
<v Speaker 2>Hey, you know this kind of spoke to us. There

0:46:03.560 --> 0:46:05.160
<v Speaker 2>is a section of the book about dealing with the

0:46:05.160 --> 0:46:07.880
<v Speaker 2>street and here we are, you know, coming off an

0:46:07.880 --> 0:46:10.080
<v Speaker 2>earning season, but we're always thinking about the next one.

0:46:10.160 --> 0:46:13.640
<v Speaker 2>But you do talk about Mark Klaus, who was CEO

0:46:13.680 --> 0:46:17.440
<v Speaker 2>at Pinnacle before joining Campbell's and just the level of

0:46:17.520 --> 0:46:22.520
<v Speaker 2>engagement and communicating with investors when he got to Campbell.

0:46:22.560 --> 0:46:25.440
<v Speaker 2>I mean, that's that can be a big thing and

0:46:25.560 --> 0:46:28.120
<v Speaker 2>kind of a real eye opener, right for CEOs who

0:46:28.160 --> 0:46:29.399
<v Speaker 2>are early and on the job.

0:46:29.880 --> 0:46:34.400
<v Speaker 13>Absolutely, unless you've been a CIO or a CFO and

0:46:34.440 --> 0:46:38.279
<v Speaker 13>had you know, extensive experience, the the investor relations will

0:46:38.320 --> 0:46:41.680
<v Speaker 13>be fairly new and it's a challenging period of time.

0:46:41.840 --> 0:46:44.759
<v Speaker 13>You know, the people will often underestimate the amount of

0:46:44.760 --> 0:46:48.320
<v Speaker 13>preparation that goes into delivering results and doing the investor

0:46:48.400 --> 0:46:51.440
<v Speaker 13>road shows and you know, trying to form that relationship

0:46:51.440 --> 0:46:55.160
<v Speaker 13>really early to get buy into you know, what you're

0:46:55.200 --> 0:46:57.319
<v Speaker 13>planning to do and what you're thinking about doing, so

0:46:57.680 --> 0:46:59.400
<v Speaker 13>you know, this is where it's really important that you

0:46:59.520 --> 0:47:03.239
<v Speaker 13>surround yourself with good IR people and you know, people.

0:47:03.000 --> 0:47:04.680
<v Speaker 8>To support you in those conversations.

0:47:05.080 --> 0:47:07.560
<v Speaker 13>And you know, if it's early in your tenure that

0:47:07.600 --> 0:47:09.880
<v Speaker 13>you deliver results, then you have a little bit of

0:47:09.880 --> 0:47:12.359
<v Speaker 13>grace and you should take full advantage of that.

0:47:12.520 --> 0:47:14.000
<v Speaker 2>Hey, one of the things that we wanted to get

0:47:14.000 --> 0:47:17.759
<v Speaker 2>into and Tim is and are prepping for this, Tim

0:47:17.840 --> 0:47:21.560
<v Speaker 2>you kind of highlighted this, But executive compensation, CEO compensation.

0:47:21.800 --> 0:47:24.320
<v Speaker 2>I mean, I think about sometimes when there's a company

0:47:24.880 --> 0:47:28.680
<v Speaker 2>in trouble, right Peloton, you know, and you have Barry

0:47:28.719 --> 0:47:31.400
<v Speaker 2>McCarthy comes in. He just stepped down his Peloton. CEO

0:47:31.400 --> 0:47:34.160
<v Speaker 2>had total compensation one hundred and sixty eight million dollars

0:47:34.200 --> 0:47:37.040
<v Speaker 2>in twenty twenty two. To be fair, most of that

0:47:37.160 --> 0:47:41.600
<v Speaker 2>compensation ninety nine point seven was option awards, so tied

0:47:41.600 --> 0:47:43.080
<v Speaker 2>to the company stock price. But it's a lot of

0:47:43.080 --> 0:47:45.560
<v Speaker 2>money for a company that's you know, got a dwindling

0:47:45.640 --> 0:47:48.560
<v Speaker 2>market cap. I think barely over a billion here at

0:47:48.560 --> 0:47:52.040
<v Speaker 2>this point. You know, it's an like, I hear what

0:47:52.040 --> 0:47:54.440
<v Speaker 2>you like. It can be a tough job. I understand

0:47:54.480 --> 0:47:57.719
<v Speaker 2>there's a lot that comes out of CEO today, but

0:47:57.960 --> 0:48:00.719
<v Speaker 2>it does feel like they're taken care of.

0:48:01.239 --> 0:48:04.279
<v Speaker 13>Yeah, compensation is not an area that I get involved in.

0:48:04.880 --> 0:48:07.879
<v Speaker 13>I know that it's a contested issue. I know that

0:48:08.360 --> 0:48:11.400
<v Speaker 13>the CEOs that I work with certainly are really aware

0:48:11.480 --> 0:48:15.359
<v Speaker 13>of that in terms of their role, you know, And

0:48:15.640 --> 0:48:17.719
<v Speaker 13>you know, it's nice to it's nice to think that

0:48:17.719 --> 0:48:20.080
<v Speaker 13>the people that I work with, especially, you know, this

0:48:20.160 --> 0:48:22.880
<v Speaker 13>is not the driving force for what they're doing, why

0:48:22.960 --> 0:48:25.480
<v Speaker 13>they're doing what they're doing. Oh, and it is really

0:48:25.520 --> 0:48:29.440
<v Speaker 13>about the opportunity to have an impact over such a

0:48:29.560 --> 0:48:33.080
<v Speaker 13>large group of individuals and a responsibility and I guess

0:48:33.080 --> 0:48:36.720
<v Speaker 13>a belief that they can do better and make improvements

0:48:36.840 --> 0:48:40.400
<v Speaker 13>and you know, really serve. So you know, again, you know,

0:48:40.400 --> 0:48:42.719
<v Speaker 13>I probably have a privileged group, but that's not the

0:48:42.800 --> 0:48:44.919
<v Speaker 13>key driver for why they're doing what they're doing.

0:48:45.080 --> 0:48:46.480
<v Speaker 2>Hey, one of the things they do want to go

0:48:46.520 --> 0:48:48.399
<v Speaker 2>to is chapter eleven, if I could do it all

0:48:48.440 --> 0:48:53.040
<v Speaker 2>over again, and you share a collection of pieces of

0:48:53.040 --> 0:48:57.000
<v Speaker 2>advice from some of the CEOs you talk to.

0:48:57.880 --> 0:49:01.200
<v Speaker 13>Yeah, when when people reflect on their their time early

0:49:01.280 --> 0:49:03.319
<v Speaker 13>in their CEO role, there's a couple of things that

0:49:03.360 --> 0:49:06.080
<v Speaker 13>come up, you know, most often, the most popular is

0:49:06.520 --> 0:49:09.640
<v Speaker 13>that they would move faster on their executive leadership team.

0:49:09.800 --> 0:49:12.840
<v Speaker 8>You know, being CEO is a role you can't do

0:49:12.920 --> 0:49:13.439
<v Speaker 8>on your own.

0:49:13.640 --> 0:49:16.480
<v Speaker 13>You must have the right people around and for a

0:49:16.480 --> 0:49:19.319
<v Speaker 13>bunch of reasons, you know, we don't move as.

0:49:19.239 --> 0:49:20.360
<v Speaker 8>Quickly as necessarily.

0:49:20.360 --> 0:49:22.440
<v Speaker 13>Our gut is telling us to move, and there are

0:49:22.480 --> 0:49:24.040
<v Speaker 13>other restrictions in terms of momentum.

0:49:24.120 --> 0:49:26.280
<v Speaker 8>So the first is that they would move faster.

0:49:26.760 --> 0:49:29.319
<v Speaker 13>The second is that they would engage the board more

0:49:29.360 --> 0:49:32.880
<v Speaker 13>effectively and earlier, so similar to dealing with the street.

0:49:33.040 --> 0:49:35.080
<v Speaker 13>You know, working with a board for the first time

0:49:35.440 --> 0:49:38.839
<v Speaker 13>as CEO, not as an a senior executive is quite

0:49:38.880 --> 0:49:42.520
<v Speaker 13>a ship and it usually spend more time on board

0:49:42.520 --> 0:49:45.000
<v Speaker 13>and board related activities in your first year than you expect,

0:49:45.280 --> 0:49:46.640
<v Speaker 13>so you really need to factor that in.

0:49:46.800 --> 0:49:47.919
<v Speaker 8>And the third is that they.

0:49:47.840 --> 0:49:50.719
<v Speaker 13>Would flex their leadership style more so they hang on

0:49:50.920 --> 0:49:53.040
<v Speaker 13>to some of the things that served them well before

0:49:53.440 --> 0:49:56.319
<v Speaker 13>without really accepting and stepping into the full gamut of

0:49:56.360 --> 0:49:59.480
<v Speaker 13>the CEO role, accepting the good and the bad parts

0:49:59.480 --> 0:50:02.640
<v Speaker 13>of it. In terms of driving the outcomes that they

0:50:02.960 --> 0:50:04.759
<v Speaker 13>that they know they need to deliver based on what

0:50:04.840 --> 0:50:08.080
<v Speaker 13>they've promised the organization and the board and the market.

0:50:08.400 --> 0:50:09.960
<v Speaker 13>This is one of the things that you see second

0:50:10.000 --> 0:50:12.759
<v Speaker 13>time CEO is doing much better than first time CEOs.

0:50:12.800 --> 0:50:16.560
<v Speaker 13>Is this pre contracting with the board is outlining, you know,

0:50:16.640 --> 0:50:19.399
<v Speaker 13>this conversation of when not if I want to make

0:50:19.400 --> 0:50:22.800
<v Speaker 13>a significant change or point the organization in a different direction,

0:50:22.840 --> 0:50:25.200
<v Speaker 13>how are you going to respond and enhance this case,

0:50:25.239 --> 0:50:27.480
<v Speaker 13>he was really keen to make sure he didn't get

0:50:27.480 --> 0:50:29.080
<v Speaker 13>six or twelve months down the track and have the

0:50:29.120 --> 0:50:30.960
<v Speaker 13>board say I didn't know you were going to do

0:50:31.000 --> 0:50:32.360
<v Speaker 13>this or I didn't know you were going to do that,

0:50:33.120 --> 0:50:35.880
<v Speaker 13>and it was really key to him moving fast exactly.

0:50:36.080 --> 0:50:38.799
<v Speaker 2>Hey, is Elon one of the new CEOs?

0:50:38.840 --> 0:50:39.439
<v Speaker 5>In your view?

0:50:40.120 --> 0:50:41.240
<v Speaker 8>I think he's a different CEO?

0:50:41.640 --> 0:50:43.839
<v Speaker 13>Well, I think there's you know, there are very few

0:50:43.840 --> 0:50:48.440
<v Speaker 13>individuals like him, and you know, in many ways the

0:50:48.480 --> 0:50:52.960
<v Speaker 13>impact and influence has had in his space. Yeah, I

0:50:52.960 --> 0:50:55.440
<v Speaker 13>would say he's definitely in that new category.

0:50:55.800 --> 0:50:58.800
<v Speaker 3>That was Ty Wiggins, Global Lead of CEO and Executive

0:50:58.800 --> 0:51:02.640
<v Speaker 3>Transition Practice at Russell Reynolds Associates his book The New

0:51:02.719 --> 0:51:05.920
<v Speaker 3>CEO Lessons from CEOs on how to Start well and

0:51:06.000 --> 0:51:06.800
<v Speaker 3>perform Quickly.

0:51:06.960 --> 0:51:09.960
<v Speaker 2>You're listening to Bloomberg Business Week coming up Revenge Travel?

0:51:10.400 --> 0:51:13.319
<v Speaker 2>Is it losing its appeal? Are travelers still booking that

0:51:13.320 --> 0:51:17.399
<v Speaker 2>wellness trip to Dubai? Are you Tim Nope? Okay, Well,

0:51:17.400 --> 0:51:20.080
<v Speaker 2>we'll see what the Hilton CFO Kevin Jacobs has to

0:51:20.080 --> 0:51:20.640
<v Speaker 2>say about all.

0:51:20.640 --> 0:51:24.320
<v Speaker 3>Of this, plus golf's growing interests from women since the pandemic.

0:51:24.640 --> 0:51:27.080
<v Speaker 3>A member of the PGA team shares more. On the

0:51:27.120 --> 0:51:29.080
<v Speaker 3>other side, this is Bloomberg.

0:51:35.600 --> 0:51:39.439
<v Speaker 1>You're listening to the Bloomberg Business Week Podcast. Listen live

0:51:39.560 --> 0:51:42.760
<v Speaker 1>each weekday starting at two pm Eastern on applecar Play

0:51:42.760 --> 0:51:45.640
<v Speaker 1>and Android Auto with the Bloomberg Business App. You can

0:51:45.680 --> 0:51:48.920
<v Speaker 1>also listen live on Amazon Alexa from our flagship New

0:51:48.960 --> 0:51:54.440
<v Speaker 1>York station, Just Say Alexa, Play Bloomberg eleven thirty Bloomberg Opinions.

0:51:54.480 --> 0:51:57.000
<v Speaker 2>Andrea Fels did writing this past week that after three

0:51:57.080 --> 0:51:59.000
<v Speaker 2>years of rushing to book trips in the week of

0:51:59.120 --> 0:52:04.719
<v Speaker 2>pandemic era strictions sharply hire fares, protests against tourism, fatigue

0:52:04.719 --> 0:52:07.920
<v Speaker 2>from endless hours spent at airports, and income squeeze by

0:52:07.920 --> 0:52:10.000
<v Speaker 2>inflation are all taking their toll.

0:52:10.280 --> 0:52:12.680
<v Speaker 3>That was top of mind when Kevin Jacobs joined US.

0:52:12.840 --> 0:52:16.120
<v Speaker 3>He's president and CFO over at Hilton at Worldwide Holdings

0:52:16.480 --> 0:52:19.200
<v Speaker 3>home of course, to twenty three brands, including Hilton Hotels

0:52:19.200 --> 0:52:23.279
<v Speaker 3>and Resorts, Waldorf Astoria, Hampton, Double Tree, Embassy Suites, and

0:52:23.360 --> 0:52:26.560
<v Speaker 3>new brands like Spark by Hilton and Live Smart Studios

0:52:26.600 --> 0:52:27.080
<v Speaker 3>by Hilton.

0:52:27.280 --> 0:52:30.719
<v Speaker 14>I think leisure travel has been normalizing off of kind

0:52:30.760 --> 0:52:33.120
<v Speaker 14>of the boom that it had during COVID, but we're

0:52:33.160 --> 0:52:35.759
<v Speaker 14>still seeing growing demand for travel, and in fact, most

0:52:35.800 --> 0:52:39.240
<v Speaker 14>people expect the summer travel season to be quite strong,

0:52:39.760 --> 0:52:42.560
<v Speaker 14>and you know, business travel is coming back and Group

0:52:42.680 --> 0:52:46.040
<v Speaker 14>actually is leading the way, which wasn't the case during COVID,

0:52:46.120 --> 0:52:47.680
<v Speaker 14>But you now have a lot of pent up demand

0:52:47.760 --> 0:52:50.520
<v Speaker 14>for meetings and events that is fueling growth in our

0:52:50.520 --> 0:52:51.160
<v Speaker 14>business as well.

0:52:51.200 --> 0:52:53.000
<v Speaker 15>So we're still seeing trends.

0:52:53.040 --> 0:52:55.239
<v Speaker 14>You know, certainly same store sales growth is not going

0:52:55.280 --> 0:52:56.799
<v Speaker 14>to be what it was last year, but it's still

0:52:56.840 --> 0:52:59.600
<v Speaker 14>going to be quite strong for this year going forward.

0:53:00.360 --> 0:53:02.800
<v Speaker 3>Where are you seeing the best growth, the biggest growth,

0:53:02.800 --> 0:53:06.040
<v Speaker 3>like which portion of the hotel properties or which brands

0:53:06.040 --> 0:53:07.080
<v Speaker 3>are seeing the best growth.

0:53:07.280 --> 0:53:09.279
<v Speaker 14>Well, if you think, I mean really all of the

0:53:09.320 --> 0:53:11.359
<v Speaker 14>brands are seeing the best growth, the higher segments are

0:53:11.800 --> 0:53:14.520
<v Speaker 14>growing better than the really lower segments at the moment,

0:53:14.680 --> 0:53:17.560
<v Speaker 14>and our same store sales outlook as two to four

0:53:17.560 --> 0:53:19.319
<v Speaker 14>percent for the year, and we think the US will

0:53:19.320 --> 0:53:21.200
<v Speaker 14>be sort of at the lower end of that range

0:53:21.520 --> 0:53:23.680
<v Speaker 14>and everywhere else outside of the US will kind of

0:53:23.719 --> 0:53:26.360
<v Speaker 14>be at the higher end of that range. So international

0:53:26.400 --> 0:53:29.000
<v Speaker 14>growth is still a bit stronger than the US, but

0:53:29.080 --> 0:53:31.759
<v Speaker 14>still growing, you know, reasonably well, like kind of low

0:53:31.840 --> 0:53:33.280
<v Speaker 14>single digit same store sales.

0:53:33.120 --> 0:53:35.000
<v Speaker 3>Growth, So you're seeing sort of the same growth, whether

0:53:35.040 --> 0:53:37.600
<v Speaker 3>we're talking sort of the budget lower end brands in

0:53:37.640 --> 0:53:40.799
<v Speaker 3>the portfolio versus the high end brands in the portfolio.

0:53:41.000 --> 0:53:43.160
<v Speaker 16>Well, in our portfolio, we don't have a lot of budget.

0:53:43.160 --> 0:53:45.920
<v Speaker 14>We have a premium economy brand that you mentioned called Spark,

0:53:46.000 --> 0:53:48.840
<v Speaker 14>and we're really not as distributed at the really low segments,

0:53:48.880 --> 0:53:50.360
<v Speaker 14>which you know, they've been.

0:53:50.239 --> 0:53:52.280
<v Speaker 16>A little bit weaker, but that's a lot of that has.

0:53:52.160 --> 0:53:55.560
<v Speaker 14>To do with more difficult comparables to last year because

0:53:55.560 --> 0:53:57.920
<v Speaker 14>they were quite strong, and there's a little bit of

0:53:57.960 --> 0:54:01.120
<v Speaker 14>an effect of that consumer sort of slowing down a

0:54:01.200 --> 0:54:05.240
<v Speaker 14>little bit, but mostly across our growth is pretty consistent

0:54:05.280 --> 0:54:06.680
<v Speaker 14>across the segments that we operate.

0:54:06.800 --> 0:54:09.640
<v Speaker 2>Any signs of softness are folks trading down at all.

0:54:10.040 --> 0:54:12.279
<v Speaker 16>We're not seeing trade down and we're not.

0:54:12.239 --> 0:54:15.400
<v Speaker 14>Really again, other than the really low end of the business,

0:54:15.440 --> 0:54:17.400
<v Speaker 14>which is a little bit lower than where we operate,

0:54:17.440 --> 0:54:21.360
<v Speaker 14>we're really not seeing the consumer pullback. The consumer still feels,

0:54:21.800 --> 0:54:22.760
<v Speaker 14>you know, really solid.

0:54:23.400 --> 0:54:23.759
<v Speaker 10>All right.

0:54:23.920 --> 0:54:25.799
<v Speaker 2>We know you guys have a ton of properties, about

0:54:25.800 --> 0:54:28.400
<v Speaker 2>seventy five hundred properties including time shares. I think that

0:54:28.480 --> 0:54:30.000
<v Speaker 2>was at the end of last year. I think when

0:54:30.000 --> 0:54:32.040
<v Speaker 2>I was checking some of the data points, you own

0:54:32.040 --> 0:54:34.319
<v Speaker 2>a small amount, you manage a bunch the bulk though,

0:54:34.360 --> 0:54:37.440
<v Speaker 2>is franchise ease. What's top of mind for your franchies

0:54:37.800 --> 0:54:40.680
<v Speaker 2>French cheese. They're not franchiese. That's like a grilled cheese sandwich.

0:54:40.920 --> 0:54:45.320
<v Speaker 2>Franchisee owners, I'm a little hungry. What are their stress points?

0:54:45.400 --> 0:54:47.880
<v Speaker 2>And again, does the growth cut of mirror or the

0:54:47.920 --> 0:54:50.680
<v Speaker 2>upside mirror what you are telling us that you've already

0:54:50.719 --> 0:54:51.560
<v Speaker 2>kind of shared with us.

0:54:51.920 --> 0:54:53.600
<v Speaker 14>Yeah, I mean, like you said, you know, upwards of

0:54:53.600 --> 0:54:56.359
<v Speaker 14>eighty percent of our hotels now, our franchises are are

0:54:56.480 --> 0:54:58.200
<v Speaker 14>you know, we manage a bunch of hotels and our

0:54:58.239 --> 0:55:00.120
<v Speaker 14>ownership segment is quite small, but you know, they're Our

0:55:00.160 --> 0:55:02.880
<v Speaker 14>outlook is quite good. Our you know, our construction starts,

0:55:03.000 --> 0:55:04.640
<v Speaker 14>you know, so new development. First of all, we think

0:55:04.640 --> 0:55:07.399
<v Speaker 14>we're going to open will open nearly two hotels per

0:55:07.480 --> 0:55:10.279
<v Speaker 14>day this year, right, So our prospects for growth are

0:55:10.360 --> 0:55:14.239
<v Speaker 14>quite strong. Most of our franchisees are seeing the same

0:55:14.280 --> 0:55:17.000
<v Speaker 14>thing we're seeing. The prospects for development are quite good.

0:55:17.320 --> 0:55:21.239
<v Speaker 14>Our construction starts, so new hotels going under development was

0:55:21.280 --> 0:55:23.719
<v Speaker 14>up forty five percent in the first quarter. We think

0:55:23.760 --> 0:55:25.520
<v Speaker 14>that will continue to be up this year, and we

0:55:25.560 --> 0:55:27.759
<v Speaker 14>actually we think we'll start more rooms under construction this

0:55:27.880 --> 0:55:30.279
<v Speaker 14>year than we did pre pandemic.

0:55:30.400 --> 0:55:32.640
<v Speaker 16>So I think, you know, look, it's not it's not

0:55:33.120 --> 0:55:34.279
<v Speaker 16>equal everywhere.

0:55:34.320 --> 0:55:36.840
<v Speaker 14>And you know, our franchises are looking at prospects for

0:55:36.960 --> 0:55:39.920
<v Speaker 14>revenue growth. They're thinking about their cost profile, right because

0:55:40.320 --> 0:55:42.960
<v Speaker 14>with this great inflation that has fueled the revenue in

0:55:43.000 --> 0:55:45.640
<v Speaker 14>our business, you know, there's cost inflation. So we're working

0:55:45.640 --> 0:55:48.279
<v Speaker 14>with them to think about how to drive incrementals cost

0:55:48.320 --> 0:55:51.160
<v Speaker 14>savings in the hotels. But generally speaking, our owners and

0:55:51.200 --> 0:55:52.759
<v Speaker 14>franchises are quite fullish as well.

0:55:52.800 --> 0:55:54.360
<v Speaker 2>We want to talk a bit more about the cost equation,

0:55:54.400 --> 0:55:55.600
<v Speaker 2>but I want to go back to that, you know,

0:55:55.960 --> 0:55:58.920
<v Speaker 2>two new hotels every day. You guys did come out

0:55:58.920 --> 0:56:03.279
<v Speaker 2>with some news about expanding your lifestyle portfolio, doubling it

0:56:03.320 --> 0:56:06.480
<v Speaker 2>to seven hundred hotels within the next four years. How come?

0:56:06.680 --> 0:56:09.200
<v Speaker 2>How and where? Like, where are you doubling? Where are

0:56:09.280 --> 0:56:11.600
<v Speaker 2>you opening two new hotels every day?

0:56:12.000 --> 0:56:14.080
<v Speaker 14>Well, it's really across the globe, and so yeah, we

0:56:14.080 --> 0:56:16.440
<v Speaker 14>put out a press release about our growth and lifestyle

0:56:16.480 --> 0:56:19.880
<v Speaker 14>we're celebrating our tenth anniversary in the lifestyle space. The

0:56:19.920 --> 0:56:22.799
<v Speaker 14>lifestyle segment broadly has grown fifty percent over the last

0:56:22.840 --> 0:56:26.560
<v Speaker 14>five years, and it's been double. The addition the additional

0:56:26.640 --> 0:56:29.000
<v Speaker 14>hotel count and lifestyle hotels has been double out of

0:56:29.040 --> 0:56:31.760
<v Speaker 14>the broader industry. So these are very popular type brands.

0:56:32.040 --> 0:56:34.200
<v Speaker 14>We've been in the space for a while. We recently

0:56:34.320 --> 0:56:37.399
<v Speaker 14>acquired the Graduate brand, and we entered into a joint

0:56:37.480 --> 0:56:40.160
<v Speaker 14>venture with another group to bring the Nomad brand, which

0:56:40.200 --> 0:56:42.520
<v Speaker 14>is a luxury lifestyle brand, into our portfolio. So we

0:56:42.560 --> 0:56:46.040
<v Speaker 14>now have six great lifestyle brands. And yeah, we think

0:56:46.080 --> 0:56:47.880
<v Speaker 14>we can go from what we have three hundred and

0:56:47.880 --> 0:56:50.440
<v Speaker 14>fifty lifestyle hotels today. We think we'll have seven hundred

0:56:50.480 --> 0:56:52.759
<v Speaker 14>within the next four years and the growth will really

0:56:52.760 --> 0:56:53.480
<v Speaker 14>be around the world.

0:56:53.840 --> 0:56:56.319
<v Speaker 3>So, Kevin, how do you make sure that the new

0:56:56.360 --> 0:56:58.640
<v Speaker 3>properties that you add, as you mentioned two new hotels

0:56:58.680 --> 0:57:00.680
<v Speaker 3>per day around the world, how do you make sure

0:57:00.680 --> 0:57:05.440
<v Speaker 3>that the franchisees are geographically protected from competing with Hilton

0:57:05.880 --> 0:57:07.799
<v Speaker 3>and other owners of Hilton when they're out there.

0:57:07.880 --> 0:57:09.880
<v Speaker 15>Well, yeah, I mean we're pretty careful.

0:57:09.920 --> 0:57:12.400
<v Speaker 14>Look where the interests are aligned, right, one hundred nearly

0:57:12.560 --> 0:57:14.400
<v Speaker 14>virtually one hundred percent of the capital.

0:57:14.120 --> 0:57:16.080
<v Speaker 15>For our growth comes from other.

0:57:15.960 --> 0:57:19.480
<v Speaker 14>From hotel and people investing in hotels, either building new

0:57:19.480 --> 0:57:22.480
<v Speaker 14>hotels or buying hotels and affiliating with them in our brands,

0:57:22.720 --> 0:57:25.400
<v Speaker 14>and we're invested in their success because if they're successful,

0:57:25.440 --> 0:57:27.280
<v Speaker 14>then they will choose us for their next deals, and

0:57:27.320 --> 0:57:30.400
<v Speaker 14>that that obviously enhances our growth rate. And so the

0:57:30.440 --> 0:57:31.960
<v Speaker 14>way you do it is you're you know, you're just

0:57:32.120 --> 0:57:34.200
<v Speaker 14>very careful. We work with each and on each and

0:57:34.240 --> 0:57:37.240
<v Speaker 14>every new hotel deal, we work with our partners to

0:57:37.320 --> 0:57:39.960
<v Speaker 14>find the right locations for the right brands, and and

0:57:40.000 --> 0:57:42.480
<v Speaker 14>we we want and need each of our hotels to

0:57:42.520 --> 0:57:43.200
<v Speaker 14>be successful.

0:57:43.480 --> 0:57:45.640
<v Speaker 15>So it's sort of it's it's pretty self regulating.

0:57:45.680 --> 0:57:48.200
<v Speaker 14>Interests are aligned, and none of us want to put

0:57:48.200 --> 0:57:50.920
<v Speaker 14>a hotel, you know, on top of another hotel where

0:57:50.920 --> 0:57:51.360
<v Speaker 14>they're going to.

0:57:51.360 --> 0:57:52.200
<v Speaker 15>Compete too much.

0:57:52.240 --> 0:57:54.400
<v Speaker 14>And the reality is is we it's up to us

0:57:54.440 --> 0:57:58.040
<v Speaker 14>to keep growing our customer base, having our brands be

0:57:58.120 --> 0:58:00.600
<v Speaker 14>strong and driving that premium for fom rmans so that

0:58:00.640 --> 0:58:02.560
<v Speaker 14>our owners make more money when they invest with us,

0:58:02.600 --> 0:58:04.360
<v Speaker 14>And if they make more money when they invest with us,

0:58:04.360 --> 0:58:06.800
<v Speaker 14>then they'll choose us for our next deals for their

0:58:06.840 --> 0:58:09.720
<v Speaker 14>next deals, excuse me, which which enhances our growth rate.

0:58:09.840 --> 0:58:12.880
<v Speaker 2>Hey, Kevin, our Bloomberg intelligence team of analysts, noting that

0:58:12.920 --> 0:58:16.360
<v Speaker 2>you guys cleared your debt maturity schedule before twenty twenty five,

0:58:16.360 --> 0:58:19.120
<v Speaker 2>the majority now do in twenty twenty eight and beyond

0:58:19.200 --> 0:58:23.000
<v Speaker 2>cushioning it against sector headwind So it sounds like it

0:58:23.080 --> 0:58:27.000
<v Speaker 2>really gives you, guys, really some you know, freedom to

0:58:27.120 --> 0:58:31.440
<v Speaker 2>move around no matter what might happen in the economic environment,

0:58:31.440 --> 0:58:32.960
<v Speaker 2>at least for a couple of years.

0:58:33.080 --> 0:58:33.600
<v Speaker 16>Is that fair.

0:58:34.000 --> 0:58:37.080
<v Speaker 14>We've always been focused on financial flexibility, right, So it's

0:58:37.080 --> 0:58:39.480
<v Speaker 14>not just the ultimate quantum of our debt or the

0:58:39.480 --> 0:58:41.280
<v Speaker 14>cost of our debt, which of course we care about

0:58:41.320 --> 0:58:44.320
<v Speaker 14>a lot, but we're always looking for opportunities to push maturity.

0:58:44.320 --> 0:58:46.560
<v Speaker 14>We have one small maturity in twenty twenty five, and

0:58:46.640 --> 0:58:49.360
<v Speaker 14>then and then we don't have maturities for a while,

0:58:49.440 --> 0:58:51.600
<v Speaker 14>and that served us well in COVID, you know, and

0:58:51.760 --> 0:58:54.520
<v Speaker 14>COVID when our revenues went to year zero, we didn't

0:58:54.560 --> 0:58:56.600
<v Speaker 14>need to amend our credit facility because we didn't have

0:58:56.600 --> 0:58:59.560
<v Speaker 14>any near term maturities. We didn't breach any covenants and

0:59:00.160 --> 0:59:03.000
<v Speaker 14>always been leally focused on financial flexibilities.

0:59:03.120 --> 0:59:06.800
<v Speaker 3>That's Kevin Jacobs, President and CFO at Hilton Worldwide Holdings.

0:59:06.880 --> 0:59:09.480
<v Speaker 2>So Hilton is home to golf properties in case you

0:59:09.480 --> 0:59:12.800
<v Speaker 2>didn't know, and increasingly you may find more women playing

0:59:12.800 --> 0:59:16.200
<v Speaker 2>on those properties. Thanks to the pandemic, more women are

0:59:16.480 --> 0:59:17.440
<v Speaker 2>engaging in the sport.

0:59:17.560 --> 0:59:20.360
<v Speaker 3>The National Golf Federation reported last year that one of

0:59:20.440 --> 0:59:23.040
<v Speaker 3>the most notable aspects of the pandemic driven rise in

0:59:23.120 --> 0:59:26.760
<v Speaker 3>participation over the previous three years was the influx of

0:59:26.800 --> 0:59:29.360
<v Speaker 3>women and girls. It noted that there are about six

0:59:29.400 --> 0:59:32.800
<v Speaker 3>point four million female golfers. That's up from five point

0:59:32.840 --> 0:59:35.880
<v Speaker 3>six million in twenty nineteen, with the female golfer pool

0:59:35.960 --> 0:59:39.360
<v Speaker 3>jumping fifteen percent compared to a two percent lift among

0:59:39.400 --> 0:59:40.120
<v Speaker 3>male golfers.

0:59:40.240 --> 0:59:42.439
<v Speaker 2>All right, so that brings us to the Women's US Open,

0:59:42.480 --> 0:59:45.240
<v Speaker 2>which wrapped up last Sunday at the Lancaster Country Club

0:59:45.240 --> 0:59:48.320
<v Speaker 2>in Pennsylvania. We talked with Jill Spiegel, president of the

0:59:48.360 --> 0:59:51.040
<v Speaker 2>PGA Tour Superstore, ahead of the final round.

0:59:51.160 --> 0:59:54.240
<v Speaker 17>Really fun to watch twenty six percent of all golfers

0:59:54.560 --> 0:59:57.200
<v Speaker 17>or women, and sixty percent a lot of new people

0:59:57.200 --> 1:00:00.000
<v Speaker 17>came into the game, and sixty percent of new golf

1:00:00.240 --> 1:00:02.160
<v Speaker 17>that came into the game over the last few years

1:00:02.160 --> 1:00:05.479
<v Speaker 17>have been women. So we we anticipate that twenty six

1:00:05.560 --> 1:00:08.680
<v Speaker 17>percent climbing over thirty here in the new future. And

1:00:09.080 --> 1:00:12.840
<v Speaker 17>what's really exciting as well is, you know, over forty

1:00:12.880 --> 1:00:16.800
<v Speaker 17>percent of eighteen and under golfers or girls, which is great.

1:00:16.840 --> 1:00:19.400
<v Speaker 17>So that trend is going to continue, and it's really

1:00:19.440 --> 1:00:21.600
<v Speaker 17>exciting to see not only in women's golf, but in

1:00:21.640 --> 1:00:24.040
<v Speaker 17>women's sports in general. You know, if you look back

1:00:24.200 --> 1:00:27.000
<v Speaker 17>just a couple of months ago with the craziness around

1:00:27.040 --> 1:00:30.760
<v Speaker 17>Caitlin Clark and how that's translated into the w MBA,

1:00:30.960 --> 1:00:34.560
<v Speaker 17>it's it's really exciting. And you know, viewership is much

1:00:34.640 --> 1:00:37.720
<v Speaker 17>much higher on the LPGA and twelve. You know, the

1:00:38.080 --> 1:00:41.320
<v Speaker 17>media consumption is twelve million viewers a week versus just

1:00:41.760 --> 1:00:43.680
<v Speaker 17>what was just four million a few years ago, So

1:00:44.080 --> 1:00:47.160
<v Speaker 17>it's really fun to watch. We are very supportive of

1:00:47.200 --> 1:00:50.080
<v Speaker 17>the female customer in our stores. In several of our

1:00:50.120 --> 1:00:53.920
<v Speaker 17>locations we lead with women's apparel, and our resort locations

1:00:53.920 --> 1:00:56.400
<v Speaker 17>we actually saw more women's apparel and men's apparel. So

1:00:56.800 --> 1:00:59.960
<v Speaker 17>it's always been an important business for us, but we're

1:01:00.080 --> 1:01:03.200
<v Speaker 17>continuing to really focus on it and continue to grow it.

1:01:03.280 --> 1:01:05.920
<v Speaker 17>And you know, if it's twenty six percent of the business,

1:01:05.920 --> 1:01:08.760
<v Speaker 17>we want it to be thirty five forty percent of ownership.

1:01:08.840 --> 1:01:10.240
<v Speaker 2>I wanted to take a step back. Why do you

1:01:10.280 --> 1:01:14.040
<v Speaker 2>think more women, more girls in particular, are engaged. What

1:01:14.160 --> 1:01:17.200
<v Speaker 2>is it particularly, is there a player? Is it like,

1:01:17.280 --> 1:01:18.040
<v Speaker 2>what's going on?

1:01:18.440 --> 1:01:20.560
<v Speaker 17>Well, you do have that, I mean you have you know,

1:01:20.720 --> 1:01:23.200
<v Speaker 17>you have Nelly Corda, which has been amazing to watch.

1:01:23.280 --> 1:01:25.760
<v Speaker 17>You know, she's won six of our last seven tournaments.

1:01:25.960 --> 1:01:28.520
<v Speaker 17>And I think, you know, I think COVID was really

1:01:28.600 --> 1:01:31.280
<v Speaker 17>good to the golf industry in general, and I think

1:01:31.320 --> 1:01:34.720
<v Speaker 17>it attracted more women at the time. You know, people people,

1:01:34.760 --> 1:01:37.600
<v Speaker 17>you know, adults who were working from home, had more flexibility.

1:01:37.640 --> 1:01:40.120
<v Speaker 17>And we're getting out on the course and you're seeing

1:01:40.120 --> 1:01:42.400
<v Speaker 17>the demographs changing a lot, which is nice. You know,

1:01:42.440 --> 1:01:45.080
<v Speaker 17>it used to be middle aged white men, and you're

1:01:45.200 --> 1:01:46.960
<v Speaker 17>you're seeing not only are you seeing more women, but

1:01:47.000 --> 1:01:50.000
<v Speaker 17>you're seeing more people of color and a lot more youth.

1:01:50.680 --> 1:01:54.760
<v Speaker 17>So it feels more accessible, more fun. It's you know,

1:01:54.800 --> 1:01:57.680
<v Speaker 17>I think golf can be very intimidating if you're new

1:01:57.720 --> 1:01:59.960
<v Speaker 17>to it, and I think some of those barriers are

1:02:00.040 --> 1:02:03.000
<v Speaker 17>getting broken down, and I think it's a little more

1:02:03.040 --> 1:02:04.080
<v Speaker 17>casual than it was.

1:02:05.160 --> 1:02:09.200
<v Speaker 3>I'm wondering about how much that growth from the COVID

1:02:09.240 --> 1:02:11.920
<v Speaker 3>era has continued. I think of I'm a cyclist, and

1:02:11.960 --> 1:02:15.320
<v Speaker 3>I think the cycling industry got a huge boon during COVID,

1:02:15.480 --> 1:02:18.800
<v Speaker 3>but it is just getting crushed right now. Some sports

1:02:18.800 --> 1:02:20.840
<v Speaker 3>are not seeing that bump continue. What can you tell

1:02:20.880 --> 1:02:21.560
<v Speaker 3>us about golf?

1:02:22.240 --> 1:02:24.120
<v Speaker 17>Well, it's a really good question, and you know, we

1:02:24.320 --> 1:02:26.600
<v Speaker 17>you quote us some stats from the NGNGF and we

1:02:26.640 --> 1:02:30.200
<v Speaker 17>look at it closely too. And twenty twenty three, you know,

1:02:30.240 --> 1:02:32.960
<v Speaker 17>twenty twenty and twenty twenty one were record years, and

1:02:33.040 --> 1:02:35.640
<v Speaker 17>the last four years rounds of golf have been at

1:02:35.680 --> 1:02:37.760
<v Speaker 17>an all time high, with twenty three at a peak.

1:02:37.800 --> 1:02:40.440
<v Speaker 17>Over it, five hundred and thirty million people. Rounds of

1:02:40.480 --> 1:02:45.120
<v Speaker 17>golf were played and participation was almost twenty seven million,

1:02:45.320 --> 1:02:48.240
<v Speaker 17>and twenty twenty four rounds of golf are up over

1:02:48.280 --> 1:02:51.400
<v Speaker 17>twenty twenty three. So we were all holding our breath.

1:02:51.440 --> 1:02:54.840
<v Speaker 17>You know, our business doubled during COVID, which is tremendous,

1:02:54.880 --> 1:02:57.320
<v Speaker 17>and we were thinking, you know, when is the air

1:02:57.360 --> 1:02:59.040
<v Speaker 17>going to come out of this balloon? And it really

1:02:59.120 --> 1:03:03.160
<v Speaker 17>hasn't happened. Industry has never been healthier. And what's exciting

1:03:03.200 --> 1:03:06.640
<v Speaker 17>to see too is not only are people playing golf

1:03:06.680 --> 1:03:09.640
<v Speaker 17>on the golf course, more people are actually playing off

1:03:09.680 --> 1:03:11.560
<v Speaker 17>course golf. And when I talk about off course, what

1:03:11.600 --> 1:03:13.880
<v Speaker 17>I mean is simulate our golf. They're either going into

1:03:13.920 --> 1:03:16.800
<v Speaker 17>a five iron or a top golf and ten percent

1:03:16.800 --> 1:03:19.960
<v Speaker 17>of those people are converting to green grass golf. So

1:03:20.520 --> 1:03:23.080
<v Speaker 17>it's the growth continues in your right. There's a lot

1:03:23.080 --> 1:03:26.280
<v Speaker 17>of sports that saw a huge fightering COVID and they're

1:03:26.320 --> 1:03:30.720
<v Speaker 17>regressing down. In golf, recreational golf has never never been happier,

1:03:30.760 --> 1:03:34.000
<v Speaker 17>you know, healthier. One in nine people are playing golf,

1:03:34.120 --> 1:03:37.000
<v Speaker 17>and the beauty of it is all ages can play,

1:03:37.080 --> 1:03:39.880
<v Speaker 17>all abilities can play, and you can play together regardless

1:03:39.880 --> 1:03:42.080
<v Speaker 17>of your skill level. Now it's you know, people are

1:03:42.080 --> 1:03:45.280
<v Speaker 17>sparking an interest and we're seeing in our business. You know,

1:03:45.320 --> 1:03:48.920
<v Speaker 17>the technology business is really really healthy, and the simulator

1:03:48.960 --> 1:03:52.120
<v Speaker 17>business is healthy. And you know there's a launch of

1:03:52.200 --> 1:03:56.640
<v Speaker 17>an interactive league this starting this January with professional golfers

1:03:56.680 --> 1:04:00.200
<v Speaker 17>called TGL, and it's you're going to see that the

1:04:00.480 --> 1:04:02.640
<v Speaker 17>you know, twenty four of the top players on tour

1:04:02.920 --> 1:04:05.520
<v Speaker 17>playing simulator golf down in Florida on Monday nights.

1:04:05.560 --> 1:04:06.160
<v Speaker 3>That's really cool.

1:04:06.240 --> 1:04:09.000
<v Speaker 17>There's a former surgeence of different ways you can take

1:04:09.000 --> 1:04:11.560
<v Speaker 17>in the sport and simulator golf doesn't take four hours,

1:04:11.600 --> 1:04:13.439
<v Speaker 17>and you know, you can play it in a couple

1:04:13.560 --> 1:04:16.200
<v Speaker 17>hours or an hour. Even so, it's opening it up

1:04:16.280 --> 1:04:19.440
<v Speaker 17>for and making it more welcoming, you know, without the

1:04:19.480 --> 1:04:20.600
<v Speaker 17>time commitment.

1:04:20.720 --> 1:04:24.320
<v Speaker 3>That was Jill Spiegel, president of the PGA Tourist Superstore.

1:04:23.840 --> 1:04:26.280
<v Speaker 2>Still ahead on Bloomberg Business Week. The hotel ya that

1:04:26.360 --> 1:04:29.600
<v Speaker 2>says it's time to stop putting guest needs first. And

1:04:29.640 --> 1:04:32.840
<v Speaker 2>on the flip side, the hotels that are finally prioritizing

1:04:32.880 --> 1:04:34.640
<v Speaker 2>one significant group of travelers.

1:04:35.000 --> 1:04:37.880
<v Speaker 3>It's coming up in pursuits. This is Bloomberg.

1:04:38.640 --> 1:04:42.200
<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Catch us

1:04:42.240 --> 1:04:45.480
<v Speaker 1>live weekday afternoons from two to five pm Eastern. Listen

1:04:45.520 --> 1:04:47.680
<v Speaker 1>on Apple car Play and and brout Auto with a

1:04:47.680 --> 1:04:51.360
<v Speaker 1>Bloomberg Business apt or watch us live on YouTube.

1:04:51.800 --> 1:04:54.439
<v Speaker 2>The hotel with no front desk, no keys, no set

1:04:54.520 --> 1:04:56.880
<v Speaker 2>check in and if you get hungry, well the local

1:04:56.960 --> 1:04:59.720
<v Speaker 2>villagers will cook for you. Sorry, guests, your needs are

1:04:59.800 --> 1:05:03.240
<v Speaker 2>not really top priority. Contrast that Tim props with hotels

1:05:03.320 --> 1:05:06.400
<v Speaker 2>definitely and finally putting one group of travelers first.

1:05:06.640 --> 1:05:08.760
<v Speaker 3>And once you get to a hotel in New York City,

1:05:08.880 --> 1:05:11.720
<v Speaker 3>how about the best shows to see? You know, it's

1:05:11.760 --> 1:05:15.320
<v Speaker 3>time for Bloomberg Pursuits with us. The editor of Bloomberg

1:05:15.360 --> 1:05:19.959
<v Speaker 3>pursuits Chris Rouser and at Bloomberg News, travel reporter Lily Germa. Chris,

1:05:20.120 --> 1:05:22.600
<v Speaker 3>I want to start with this great story that Lily

1:05:22.640 --> 1:05:27.480
<v Speaker 3>wrote about hotels finally catering to neurodivergent travelers. First, I

1:05:27.560 --> 1:05:32.400
<v Speaker 3>think the term neurodivergence is not on everyone's radar, So

1:05:32.480 --> 1:05:33.400
<v Speaker 3>talk a little bit about that.

1:05:33.960 --> 1:05:36.520
<v Speaker 18>Yeah, I think, I mean that's that's a great point actually,

1:05:36.560 --> 1:05:38.120
<v Speaker 18>and I think if you know, sometimes you can put

1:05:38.200 --> 1:05:39.880
<v Speaker 18>us something like that in a headline, people say, oh,

1:05:39.920 --> 1:05:41.400
<v Speaker 18>I don't know what that means, So that you know

1:05:41.440 --> 1:05:44.640
<v Speaker 18>that that means it's a whole spectrum of things, you know,

1:05:44.800 --> 1:05:50.400
<v Speaker 18>from people experience autism to other disorders, and it means

1:05:50.440 --> 1:05:54.120
<v Speaker 18>that going through the world can be quite different. And

1:05:54.800 --> 1:05:59.320
<v Speaker 18>in Lily's story, we talk about how seventy eight percent

1:05:59.400 --> 1:06:05.600
<v Speaker 18>of individual or families who experienced neurodiversity don't travel. They

1:06:05.640 --> 1:06:10.640
<v Speaker 18>just don't bother. This is specifically aesism actually, and that

1:06:10.720 --> 1:06:15.000
<v Speaker 18>means because loud noises can be a problem, textures can

1:06:15.040 --> 1:06:16.840
<v Speaker 18>be a problem, lots of people can be a problem,

1:06:16.840 --> 1:06:19.160
<v Speaker 18>and it can be such a headache that you know,

1:06:19.200 --> 1:06:21.120
<v Speaker 18>families just stay home because it feels safer and it

1:06:21.120 --> 1:06:25.320
<v Speaker 18>feels easier, and finally, some hotels are figuring out how

1:06:25.320 --> 1:06:27.800
<v Speaker 18>to make travel easier so that families who want to

1:06:27.840 --> 1:06:29.720
<v Speaker 18>try it and want to see the world can actually

1:06:29.720 --> 1:06:30.000
<v Speaker 18>do it.

1:06:30.080 --> 1:06:32.840
<v Speaker 2>I love it because for kids it's so important, whoever

1:06:32.880 --> 1:06:36.160
<v Speaker 2>they are, whatever their background, whatever you know they are

1:06:36.160 --> 1:06:39.280
<v Speaker 2>dealing with, it's really good to experience life in some way. So, Lily,

1:06:39.320 --> 1:06:41.200
<v Speaker 2>I'm curious how this story came up on your radar,

1:06:41.200 --> 1:06:42.800
<v Speaker 2>and then talk to us a little bit about what

1:06:42.840 --> 1:06:43.720
<v Speaker 2>hotels are doing.

1:06:44.640 --> 1:06:49.520
<v Speaker 19>Sure, so, I noticed that hotels were increasingly getting their

1:06:49.560 --> 1:06:53.840
<v Speaker 19>staff certified to you know, understand how to handle and

1:06:53.920 --> 1:06:56.640
<v Speaker 19>how to serve nearro divergent families. And there were a

1:06:56.640 --> 1:07:01.800
<v Speaker 19>couple of surveys that came out in April from Hyatt Hotels,

1:07:01.880 --> 1:07:04.240
<v Speaker 19>and I thought, well, this is interesting. It seemed like

1:07:04.320 --> 1:07:09.280
<v Speaker 19>to be a bigger push. And that's pretty much what's

1:07:09.320 --> 1:07:12.920
<v Speaker 19>been happening with some of the larger hotel brands, including

1:07:13.000 --> 1:07:16.920
<v Speaker 19>Virgin Hotels, Hyatt Hotels, some of the resort brands in

1:07:16.960 --> 1:07:21.240
<v Speaker 19>the Caribbean, such as Charisma Hotels, and they are going

1:07:21.320 --> 1:07:25.400
<v Speaker 19>to a couple of different certification bodies to train their

1:07:25.440 --> 1:07:29.520
<v Speaker 19>staff and know how to handle, you know, any situations

1:07:29.520 --> 1:07:32.280
<v Speaker 19>that come up at the hotel or understand what the

1:07:32.360 --> 1:07:35.720
<v Speaker 19>need might be for NewYork virgen families. So I thought, well,

1:07:35.720 --> 1:07:38.880
<v Speaker 19>this is interesting. It seems to be gaining traction, and

1:07:39.680 --> 1:07:43.120
<v Speaker 19>I learned quite a bit as the research unfolded.

1:07:43.880 --> 1:07:48.440
<v Speaker 3>Yeah, so, Lily, I'm really interested in not just the hotels,

1:07:48.520 --> 1:07:51.640
<v Speaker 3>but the travel agencies that have sprung up around this.

1:07:51.680 --> 1:07:53.680
<v Speaker 3>Tell us about Magical Storybook Travels.

1:07:54.040 --> 1:07:58.800
<v Speaker 19>Yeah, so, Magical Storybook Travels is led by this lady

1:07:58.800 --> 1:08:03.400
<v Speaker 19>who early on discovered that her son had ad adhd

1:08:03.720 --> 1:08:06.640
<v Speaker 19>and didn't really know, you know, how she would continue

1:08:06.680 --> 1:08:09.560
<v Speaker 19>to travel. And when she asked her peers, they were

1:08:09.600 --> 1:08:12.120
<v Speaker 19>all like, well, we just don't go anywhere. And she

1:08:12.120 --> 1:08:14.400
<v Speaker 19>didn't want that to be her story for her family,

1:08:14.480 --> 1:08:17.639
<v Speaker 19>and so she set up this agency and she trains

1:08:18.120 --> 1:08:21.400
<v Speaker 19>basically families to be ready to handle their first vacation.

1:08:22.479 --> 1:08:26.120
<v Speaker 19>And that includes several meetings you know what she calls

1:08:26.400 --> 1:08:30.160
<v Speaker 19>you know, pre travel counseling, where they sit together and

1:08:30.360 --> 1:08:33.080
<v Speaker 19>she goes over what works for them day to day

1:08:33.320 --> 1:08:36.400
<v Speaker 19>in their you know, regular routine, what doesn't work, what's

1:08:36.439 --> 1:08:40.040
<v Speaker 19>a trigger And once they go all over all of

1:08:40.080 --> 1:08:42.519
<v Speaker 19>that and she starts getting ideas together for them of

1:08:42.640 --> 1:08:47.920
<v Speaker 19>where they could go, and she usually recommends certified hotels

1:08:48.120 --> 1:08:51.679
<v Speaker 19>or destinations that she thinks they could handle. But sometimes

1:08:51.720 --> 1:08:55.560
<v Speaker 19>they want to go to Disney World, so that definitely requires,

1:08:55.680 --> 1:08:59.240
<v Speaker 19>you know, ideas on how they could handle a whole

1:08:59.280 --> 1:09:02.240
<v Speaker 19>vacation there. And what she does is she tells them

1:09:02.280 --> 1:09:05.160
<v Speaker 19>to go and spend the night at Grandma's for example,

1:09:06.520 --> 1:09:09.280
<v Speaker 19>you know, get used to doing something different away from home.

1:09:10.280 --> 1:09:12.000
<v Speaker 19>I think it really is a long process.

1:09:12.040 --> 1:09:15.920
<v Speaker 18>Yeah, and she knows, you know, for the hotels that

1:09:16.000 --> 1:09:18.920
<v Speaker 18>she recommends, right Lily, is she that she can provide

1:09:19.000 --> 1:09:22.679
<v Speaker 18>video tours or show them video tours. She knows four plans.

1:09:23.040 --> 1:09:25.519
<v Speaker 18>You know, she knows about sensory triggers that she can

1:09:26.200 --> 1:09:29.599
<v Speaker 18>tell people about and she you know that really helps.

1:09:30.000 --> 1:09:32.040
<v Speaker 18>All that prep really is means everything.

1:09:33.360 --> 1:09:35.880
<v Speaker 19>Yes, absolutely, she did mention that was a big part

1:09:35.880 --> 1:09:38.920
<v Speaker 19>of her work was the video tours for the kid

1:09:39.000 --> 1:09:43.240
<v Speaker 19>to be able to visualize himself or herself in its place,

1:09:43.640 --> 1:09:46.479
<v Speaker 19>you know, so that's a part of her job as well.

1:09:47.280 --> 1:09:49.000
<v Speaker 2>You know what's interesting too, I was thinking, like what

1:09:49.120 --> 1:09:52.040
<v Speaker 2>about things like a Disneyland or a Universal park where

1:09:52.120 --> 1:09:54.719
<v Speaker 2>I think you know, any of us who've got kids

1:09:54.720 --> 1:09:56.519
<v Speaker 2>like one of the best things is taking her kids

1:09:56.520 --> 1:09:59.280
<v Speaker 2>to like experience at Lego Land. You know, I know

1:09:59.439 --> 1:10:01.760
<v Speaker 2>Tim went are with this on like I just think

1:10:01.800 --> 1:10:05.800
<v Speaker 2>how magical that is. Are they those types of institutions,

1:10:05.800 --> 1:10:10.320
<v Speaker 2>those companies, those types of experiences. Are they warming up

1:10:10.320 --> 1:10:12.639
<v Speaker 2>to this and providing opportunities for kids?

1:10:12.760 --> 1:10:17.559
<v Speaker 19>So what I understand Legoland is one of them. Disney World,

1:10:17.560 --> 1:10:20.720
<v Speaker 19>that's from what I from what the travel agent told me.

1:10:21.040 --> 1:10:24.760
<v Speaker 19>Their hotels are not doing so well in this in

1:10:24.760 --> 1:10:29.560
<v Speaker 19>this area, but the actual parks are. So that's an interesting,

1:10:30.520 --> 1:10:34.200
<v Speaker 19>you know, a differentiating factor. But yes, some of them

1:10:34.200 --> 1:10:36.960
<v Speaker 19>are warming up to it. I will say that, you know,

1:10:37.439 --> 1:10:40.120
<v Speaker 19>I could say about two hundred of them have been

1:10:40.160 --> 1:10:42.919
<v Speaker 19>certified with IBCCS, which is one of the main bodies.

1:10:44.000 --> 1:10:47.080
<v Speaker 19>Maybe one hundred more with another one. But it's generally

1:10:47.120 --> 1:10:49.720
<v Speaker 19>it's you know, it's it's not enough, and I think

1:10:49.720 --> 1:10:51.400
<v Speaker 19>that it should really speed up.

1:10:51.720 --> 1:10:53.439
<v Speaker 2>I think what's interesting too is when you write about

1:10:53.439 --> 1:10:56.439
<v Speaker 2>it in the story about employees really becoming sensitive to

1:10:56.479 --> 1:11:00.080
<v Speaker 2>families and their needs so that they can help parents

1:11:01.240 --> 1:11:03.559
<v Speaker 2>when their kids need assistance, you know, whether there's a

1:11:03.560 --> 1:11:06.800
<v Speaker 2>meltdown or something, and helping with other people you know

1:11:06.840 --> 1:11:08.880
<v Speaker 2>in the general public who always think they know better

1:11:09.400 --> 1:11:10.840
<v Speaker 2>and they really don't necessarily.

1:11:12.280 --> 1:11:14.599
<v Speaker 19>Yeah, that was really eye opening for me as well,

1:11:14.640 --> 1:11:16.840
<v Speaker 19>because a lot of times you might see, you know,

1:11:17.360 --> 1:11:21.160
<v Speaker 19>a kid having what we call it tantrum, but really

1:11:21.200 --> 1:11:27.880
<v Speaker 19>it's not behaviorally right cause it's a neurosensitive condition, all right, So.

1:11:27.840 --> 1:11:29.720
<v Speaker 2>We want to go from finally meeting the needs of

1:11:29.720 --> 1:11:33.519
<v Speaker 2>an underserved group to another approach and hospitality about stopping

1:11:33.560 --> 1:11:36.200
<v Speaker 2>putting guests needs first. I love this story. It's kind

1:11:36.200 --> 1:11:37.360
<v Speaker 2>of a place I want to go, although I don't

1:11:37.360 --> 1:11:40.599
<v Speaker 2>think I can afford it. Chris tell us though about

1:11:40.600 --> 1:11:43.639
<v Speaker 2>this story, and I don't know the pitch or how

1:11:43.680 --> 1:11:43.880
<v Speaker 2>it can.

1:11:44.080 --> 1:11:44.280
<v Speaker 5>Yeah.

1:11:44.400 --> 1:11:46.599
<v Speaker 18>So, first of all, you know, Lily, as you may

1:11:46.640 --> 1:11:49.960
<v Speaker 18>have noticed, is an expert on sensitive travel, and she

1:11:50.120 --> 1:11:52.439
<v Speaker 18>has a column that we've recently started with Pursuits called

1:11:52.439 --> 1:11:56.000
<v Speaker 18>the Better Travel Bureau, where we talk about the business

1:11:56.000 --> 1:11:59.120
<v Speaker 18>of making tourism more equitable, more inclusive, and less harmful

1:11:59.160 --> 1:12:01.960
<v Speaker 18>to the environment. And we talk about the people, you know,

1:12:02.000 --> 1:12:05.240
<v Speaker 18>sort of transforming the industry and figuring out ways to

1:12:05.240 --> 1:12:10.160
<v Speaker 18>make travel not only less harmful, but actually a positive

1:12:10.160 --> 1:12:13.200
<v Speaker 18>influence on the world. Yeah, because we really believe in

1:12:13.240 --> 1:12:15.760
<v Speaker 18>travel you know, sometimes sometimes people are like, oh, if

1:12:15.800 --> 1:12:18.240
<v Speaker 18>you really care about climate change, don't travel at all,

1:12:18.240 --> 1:12:20.080
<v Speaker 18>And we just don't see the world that way. And

1:12:20.280 --> 1:12:23.240
<v Speaker 18>travel can be everything from taking the train to something

1:12:23.880 --> 1:12:26.360
<v Speaker 18>that's in your city's backyard to going around the world

1:12:26.439 --> 1:12:28.600
<v Speaker 18>and doing some eco tourism and learning about communities that

1:12:28.640 --> 1:12:29.360
<v Speaker 18>you never would.

1:12:29.120 --> 1:12:29.759
<v Speaker 6>Have known about.

1:12:29.920 --> 1:12:33.519
<v Speaker 18>And so Lily has found a very interesting hospitality project

1:12:35.040 --> 1:12:39.360
<v Speaker 18>that really involves a community and it's actually much more

1:12:39.400 --> 1:12:42.200
<v Speaker 18>about the community than it really sort of is about

1:12:42.200 --> 1:12:44.960
<v Speaker 18>you travelers. So, Lily, why don't you want to tell.

1:12:44.920 --> 1:12:45.360
<v Speaker 2>Us about it?

1:12:45.720 --> 1:12:48.960
<v Speaker 19>Sure? So I have to credit our incredible travel star

1:12:49.120 --> 1:12:52.880
<v Speaker 19>Nikia Texting, who's actually tipped me off on this. On

1:12:53.040 --> 1:12:56.920
<v Speaker 19>Tierry Tetier, who's really avant garde hotelier and started this

1:12:57.640 --> 1:13:01.120
<v Speaker 19>new concept, you know that's called seven hundred thousand hours

1:13:01.120 --> 1:13:04.200
<v Speaker 19>Impact and he's been in the industry for a really

1:13:04.240 --> 1:13:07.559
<v Speaker 19>long time, but he says that it took him just

1:13:07.640 --> 1:13:11.120
<v Speaker 19>about as much time to realize that hospitality really should

1:13:11.160 --> 1:13:15.360
<v Speaker 19>be about elevating and empowering communities and not so much

1:13:15.400 --> 1:13:20.599
<v Speaker 19>about catering to guest whims. So that's really interesting because

1:13:20.600 --> 1:13:23.120
<v Speaker 19>he's on a very you know, he's on a luxury bracket.

1:13:23.439 --> 1:13:26.679
<v Speaker 19>He does his hotels in a very unusual way where

1:13:26.680 --> 1:13:30.000
<v Speaker 19>you don't have a typical restaurant or you know, check

1:13:30.080 --> 1:13:32.160
<v Speaker 19>in out or you're basically free the vacation the way

1:13:32.200 --> 1:13:35.720
<v Speaker 19>you'd like. And he has these pop up surprise dinners

1:13:35.800 --> 1:13:39.000
<v Speaker 19>and lunches and different locations on the property. But now

1:13:39.040 --> 1:13:42.360
<v Speaker 19>he's you know, he did this every six months and

1:13:42.400 --> 1:13:45.479
<v Speaker 19>a different location, and he had a very huge following

1:13:45.560 --> 1:13:48.200
<v Speaker 19>you know, that would go wherever he was. But he

1:13:48.280 --> 1:13:50.640
<v Speaker 19>realized that the six months pop ups were harmful to

1:13:50.880 --> 1:13:53.840
<v Speaker 19>communities because they've become dependent on the revenue, and then

1:13:53.880 --> 1:13:56.200
<v Speaker 19>he would just disappear again for another six months. So

1:13:57.040 --> 1:14:00.680
<v Speaker 19>he decided to you know, change the model. Partnered up

1:14:00.720 --> 1:14:04.519
<v Speaker 19>with an expert international development who's worked on you know,

1:14:04.560 --> 1:14:07.960
<v Speaker 19>different projects in the global South for many years at

1:14:07.960 --> 1:14:11.960
<v Speaker 19>the World Bank and other institutions, and together they've come

1:14:12.040 --> 1:14:15.760
<v Speaker 19>up with this really unique model where it's still a

1:14:15.920 --> 1:14:19.559
<v Speaker 19>small you know, what they call micro hospitality. So they

1:14:19.600 --> 1:14:22.360
<v Speaker 19>only have a certain number of guests per year, per season,

1:14:22.479 --> 1:14:26.439
<v Speaker 19>about fifty and it's about thousand, two thousand dollars a night.

1:14:26.520 --> 1:14:27.080
<v Speaker 1>But before you.

1:14:27.040 --> 1:14:30.320
<v Speaker 19>Can even book, you have to donate, so it's like

1:14:30.360 --> 1:14:32.000
<v Speaker 19>a membership fee, and.

1:14:33.880 --> 1:14:36.120
<v Speaker 2>If you don't right, there might not be a room available.

1:14:36.160 --> 1:14:39.519
<v Speaker 19>Basically, yeah, if you get five hundred euros, you might

1:14:39.560 --> 1:14:42.360
<v Speaker 19>not it just might not be able to go. But

1:14:42.479 --> 1:14:46.080
<v Speaker 19>once you donate, then you book and while you're there

1:14:46.160 --> 1:14:49.240
<v Speaker 19>you get to experience, you know, a whole range of

1:14:50.280 --> 1:14:55.000
<v Speaker 19>locally owned cooperative for cooperatives that are providing the activities

1:14:55.040 --> 1:14:58.960
<v Speaker 19>but also building businesses. So you automatically know that your

1:14:59.080 --> 1:15:02.280
<v Speaker 19>funds are going towards setting up these cooperatives and the

1:15:02.360 --> 1:15:05.599
<v Speaker 19>idea is for these communities to become independent long term.

1:15:05.840 --> 1:15:08.000
<v Speaker 2>I have to say, this looks fascinating. I love the trend.

1:15:08.240 --> 1:15:09.680
<v Speaker 2>We didn't get to it, but I'm just going to

1:15:09.720 --> 1:15:12.479
<v Speaker 2>give Chris thirty seconds. Best show in New York City.

1:15:12.479 --> 1:15:13.280
<v Speaker 2>There's a lot going on.

1:15:13.520 --> 1:15:15.920
<v Speaker 18>Yeah, So there are tons of shows opened this spring,

1:15:16.080 --> 1:15:19.160
<v Speaker 18>like a dozens literally in New York dance shows, Broadway,

1:15:19.200 --> 1:15:22.000
<v Speaker 18>blah blah blah. And so we did a recommendation list

1:15:22.000 --> 1:15:24.800
<v Speaker 18>of what to see this summer and my my top

1:15:24.800 --> 1:15:28.960
<v Speaker 18>two picks are Oh Mary, which is a hilarious sketch

1:15:29.200 --> 1:15:31.719
<v Speaker 18>from the comedian Cola Scola was Downtown has a brief

1:15:31.760 --> 1:15:34.519
<v Speaker 18>Broadway transfer you'll laugh until you Mary Todd Lincoln, right,

1:15:34.680 --> 1:15:38.400
<v Speaker 18>Mary Todd Lincoln as an alcoholic cabaret star. Nothing like it.

1:15:38.400 --> 1:15:43.160
<v Speaker 18>It's completely idiotic and totally brilliant. And then there's Cats

1:15:43.160 --> 1:15:46.640
<v Speaker 18>at the new Pearlman Performing Arts Center, Yeah, which you know,

1:15:47.200 --> 1:15:50.000
<v Speaker 18>Mayor Weber was a big sponsor of Yeah, Cats, and

1:15:50.080 --> 1:15:51.120
<v Speaker 18>it's but this is not.

1:15:51.439 --> 1:15:52.400
<v Speaker 3>Do you have Nine Lives?

1:15:52.400 --> 1:15:52.600
<v Speaker 9>You know?

1:15:53.840 --> 1:15:57.400
<v Speaker 18>Sorry, it's not cats with ears and tails. It's reinterpreted.

1:15:57.439 --> 1:16:01.160
<v Speaker 18>The cats are actually in ball room culture. So like

1:16:01.320 --> 1:16:05.720
<v Speaker 18>voguing down the runway. I think the show pose and

1:16:06.000 --> 1:16:09.320
<v Speaker 18>it's weird. A story on the costumes. All the costumes

1:16:09.320 --> 1:16:11.280
<v Speaker 18>are tear away. It's a really it's going to be

1:16:11.360 --> 1:16:13.640
<v Speaker 18>wild and crazy and everyone's.

1:16:13.240 --> 1:16:14.000
<v Speaker 6>Going to be talking about it.

1:16:14.080 --> 1:16:15.880
<v Speaker 3>The Outsider is also on the list, which I've heard

1:16:16.000 --> 1:16:17.880
<v Speaker 3>is just fantastic. Yes say yes, good one.

1:16:17.920 --> 1:16:20.479
<v Speaker 18>It's very original and people really like it.

1:16:20.600 --> 1:16:21.960
<v Speaker 2>Cat sounds perfect.

1:16:22.960 --> 1:16:24.760
<v Speaker 3>I guess we got to go. Hey, j Big thank

1:16:24.800 --> 1:16:28.000
<v Speaker 3>you to Bloomberg News travel reporter Billy Germa, also the

1:16:28.040 --> 1:16:31.000
<v Speaker 3>writer of the Better Travel Bureau column in newsletters, so

1:16:31.040 --> 1:16:33.320
<v Speaker 3>do check that out on the Bloomberg terminal and at

1:16:33.360 --> 1:16:37.080
<v Speaker 3>Bloomberg dot com, and also the editor of Bloomberg Pursuits

1:16:37.360 --> 1:16:38.400
<v Speaker 3>Chris Rouser.

1:16:38.080 --> 1:16:41.599
<v Speaker 2>The Amazing Chris Rouser. All right, everybody, that wraps up

1:16:41.680 --> 1:16:44.000
<v Speaker 2>the weekend edition of Bloomberg Business Week from Bloomberg Radio.

1:16:44.000 --> 1:16:45.120
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1:16:45.200 --> 1:16:47.599
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1:17:11.160 --> 1:17:12.160
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1:17:12.160 --> 1:17:14.320
<v Speaker 2>I'm Tim Stenovieck and I'm Carol Masser. Have a good

1:17:14.320 --> 1:17:15.120
<v Speaker 2>and safe weekend.