Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tap, Garrett,
Speaker 1: tell us all about your phone tap.
Speaker 2: Super Bowl Sunday happened in just in a few days,
Speaker 2: a lot of people ordering TVs, throwing parties. So Rachel
Speaker 2: wanted to play a phone tap on her boyfriend Carl.
Speaker 2: Carl ordered a big TV, like almost eighty inches, right,
Speaker 2: so he's expected eighty wow, yeah TV. He's expecting it
Speaker 2: to come to the house for a Super Bowl. So
Speaker 2: I'm gonna call from the the store that he bought
Speaker 2: it from and said, Hey, that's not gonna happen.
Speaker 3: This is a bad idea.
Speaker 1: All right, let's listen to take you care Carl. Hey,
Speaker 1: this is Phil Dumphy over at Alpseet. How are you.
Speaker 3: I am great. I'm just sitting here waiting for you, guys,
Speaker 3: fantastic when you're gonna be coming. I actually have to
Speaker 3: run to the pharmacy for like a half hour.
Speaker 1: Okay, well you know, take your time, no need to rush.
Speaker 1: And that's why I'm calling. I won't be able to
Speaker 1: get you your TV. It looks like until Monday, is
Speaker 1: is that? Okay?
Speaker 3: Excuse me?
Speaker 1: Yeah, the Monday we had a we had a problem
Speaker 1: with the truck, Is it with him?
Speaker 3: What do you mean Monday Sunday is the Super Bowl.
Speaker 3: When I was in your store, I explained.
Speaker 1: That to you, I can guarantee delivery from Monday for you.
Speaker 3: No, you got to be kidding me. First of all,
Speaker 3: I took off a day from work today because you
Speaker 3: guys told me you'd have the TV here today.
Speaker 1: Well, that's what our original plans were. But then unfortunately,
Speaker 1: the truck hit a pothole, and then the pothole kind
Speaker 1: of threw some stuff around. Some iPods got cracked, some
Speaker 1: iPads got cracked, some TVs broke. It just happened.
Speaker 3: There are other TVs that you have to be other
Speaker 3: TVs in the warehouse. I'm having fifty people over my
Speaker 3: house on Sunday for a Super Bowl party, and then
Speaker 3: there will be a TV in my house.
Speaker 1: Huh, So you don't have a TV? Is this your
Speaker 1: first TV that you're ever buying?
Speaker 3: The wit a second? Listen, when I went in there
Speaker 3: and spoke to your salesperson, they told me this whole
Speaker 3: speel about the Super Bowl sale and how one of
Speaker 3: them is going to.
Speaker 1: Be Can you just like get a TV from another
Speaker 1: room just for the time being.
Speaker 3: That does not do me any good. You got to
Speaker 3: be kidding me. Listen to me. Yes, I'm having fifty
Speaker 3: people to my house to watch an eighty inch screen TV.
Speaker 3: I'm not putting a thirty two inch TV in my
Speaker 3: living room for fifty people to watch in my house. Sir?
Speaker 1: Well, can I ask where is your other TV that
Speaker 1: you had?
Speaker 3: I threw it out. I threw it out because you
Speaker 3: told me I would have a TV in my house.
Speaker 1: What if I give you a great radio system that
Speaker 1: you can hook up to your house? You know different,
Speaker 1: You know no one's going to be listening to this.
Speaker 3: You're listening to the Super Bowl on a radio. What
Speaker 3: are we supposed to act it out like shadow puppets?
Speaker 3: You gotta be kidding me.
Speaker 1: Well, sir, you shouldn't have gotten rid of the TV
Speaker 1: that you had until you had a new one coming
Speaker 1: here too.
Speaker 3: That right, Well, i'd have a TV in my house today, sir.
Speaker 1: I totally get it. When the Tony Awards were on,
Speaker 1: my TV went out and I totally missed the first
Speaker 1: hour and a half of the Tony Awards super Bowl.
Speaker 3: This is not the Tony Awards? Are you kidding me?
Speaker 3: Fit that if your TV in my house on Super
Speaker 3: Bowl Sunday.
Speaker 1: I definitely have like a twenty four inch I can
Speaker 1: get you.
Speaker 3: Listen to me, Jack Golf, I your cup because of
Speaker 3: your reputation and you're supposed to stand by your your product.
Speaker 3: This is a disgrace. You call me up three days
Speaker 3: before I need my TV in my house. Are you
Speaker 3: kidding me? Hi?
Speaker 1: Uh huh?
Speaker 3: What are you doing? Oh?
Speaker 1: Well, excuse me, Well, sir, this is my lunch break
Speaker 1: and I'm just trying to call two birds with one stone.
Speaker 3: Wait, listen to me. Are you a customer service? You
Speaker 3: know I called me with a mouthful of food one lunchtime.
Speaker 1: You gotta understand that.
Speaker 3: Put that food out of your mouth right now, all
Speaker 3: right now? And as a professional, alright.
Speaker 1: All right, fine, I'm sorry that was a bad move
Speaker 1: on my part.
Speaker 3: Kidding me?
Speaker 1: Listen, all right?
Speaker 3: Can you how you deal with customers? Carl say, Rachel, Honey,
Speaker 3: you've just been fund taps? Oh I love.
Speaker 1: The Elvis Duran phone tap.
Speaker 3: This phone tap was pre recorded with permission granted by
Speaker 3: all participants.
Speaker 1: The Elvis Duran phone tap only on Elvis Duran in
Speaker 1: the Morning Show