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Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tap, Garrett,

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Speaker 1: tell us all about your phone tap.

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Speaker 2: Super Bowl Sunday happened in just in a few days,

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Speaker 2: a lot of people ordering TVs, throwing parties. So Rachel

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Speaker 2: wanted to play a phone tap on her boyfriend Carl.

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Speaker 2: Carl ordered a big TV, like almost eighty inches, right,

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Speaker 2: so he's expected eighty wow, yeah TV. He's expecting it

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Speaker 2: to come to the house for a Super Bowl. So

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Speaker 2: I'm gonna call from the the store that he bought

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Speaker 2: it from and said, Hey, that's not gonna happen.

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Speaker 3: This is a bad idea.

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Speaker 1: All right, let's listen to take you care Carl. Hey,

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Speaker 1: this is Phil Dumphy over at Alpseet. How are you.

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Speaker 3: I am great. I'm just sitting here waiting for you, guys,

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Speaker 3: fantastic when you're gonna be coming. I actually have to

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Speaker 3: run to the pharmacy for like a half hour.

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Speaker 1: Okay, well you know, take your time, no need to rush.

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Speaker 1: And that's why I'm calling. I won't be able to

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Speaker 1: get you your TV. It looks like until Monday, is

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Speaker 1: is that? Okay?

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Speaker 3: Excuse me?

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Speaker 1: Yeah, the Monday we had a we had a problem

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Speaker 1: with the truck, Is it with him?

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Speaker 3: What do you mean Monday Sunday is the Super Bowl.

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Speaker 3: When I was in your store, I explained.

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Speaker 1: That to you, I can guarantee delivery from Monday for you.

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Speaker 3: No, you got to be kidding me. First of all,

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Speaker 3: I took off a day from work today because you

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Speaker 3: guys told me you'd have the TV here today.

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Speaker 1: Well, that's what our original plans were. But then unfortunately,

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Speaker 1: the truck hit a pothole, and then the pothole kind

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Speaker 1: of threw some stuff around. Some iPods got cracked, some

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Speaker 1: iPads got cracked, some TVs broke. It just happened.

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Speaker 3: There are other TVs that you have to be other

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Speaker 3: TVs in the warehouse. I'm having fifty people over my

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Speaker 3: house on Sunday for a Super Bowl party, and then

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Speaker 3: there will be a TV in my house.

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Speaker 1: Huh, So you don't have a TV? Is this your

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Speaker 1: first TV that you're ever buying?

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Speaker 3: The wit a second? Listen, when I went in there

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Speaker 3: and spoke to your salesperson, they told me this whole

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Speaker 3: speel about the Super Bowl sale and how one of

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Speaker 3: them is going to.

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Speaker 1: Be Can you just like get a TV from another

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Speaker 1: room just for the time being.

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Speaker 3: That does not do me any good. You got to

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Speaker 3: be kidding me. Listen to me. Yes, I'm having fifty

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Speaker 3: people to my house to watch an eighty inch screen TV.

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Speaker 3: I'm not putting a thirty two inch TV in my

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Speaker 3: living room for fifty people to watch in my house. Sir?

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Speaker 1: Well, can I ask where is your other TV that

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Speaker 1: you had?

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Speaker 3: I threw it out. I threw it out because you

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Speaker 3: told me I would have a TV in my house.

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Speaker 1: What if I give you a great radio system that

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Speaker 1: you can hook up to your house? You know different,

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Speaker 1: You know no one's going to be listening to this.

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Speaker 3: You're listening to the Super Bowl on a radio. What

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Speaker 3: are we supposed to act it out like shadow puppets?

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Speaker 3: You gotta be kidding me.

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Speaker 1: Well, sir, you shouldn't have gotten rid of the TV

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Speaker 1: that you had until you had a new one coming

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Speaker 1: here too.

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Speaker 3: That right, Well, i'd have a TV in my house today, sir.

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Speaker 1: I totally get it. When the Tony Awards were on,

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Speaker 1: my TV went out and I totally missed the first

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Speaker 1: hour and a half of the Tony Awards super Bowl.

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Speaker 3: This is not the Tony Awards? Are you kidding me?

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Speaker 3: Fit that if your TV in my house on Super

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Speaker 3: Bowl Sunday.

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Speaker 1: I definitely have like a twenty four inch I can

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Speaker 1: get you.

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Speaker 3: Listen to me, Jack Golf, I your cup because of

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Speaker 3: your reputation and you're supposed to stand by your your product.

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Speaker 3: This is a disgrace. You call me up three days

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Speaker 3: before I need my TV in my house. Are you

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Speaker 3: kidding me? Hi?

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Speaker 1: Uh huh?

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Speaker 3: What are you doing? Oh?

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Speaker 1: Well, excuse me, Well, sir, this is my lunch break

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Speaker 1: and I'm just trying to call two birds with one stone.

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Speaker 3: Wait, listen to me. Are you a customer service? You

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Speaker 3: know I called me with a mouthful of food one lunchtime.

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Speaker 1: You gotta understand that.

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Speaker 3: Put that food out of your mouth right now, all

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Speaker 3: right now? And as a professional, alright.

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Speaker 1: All right, fine, I'm sorry that was a bad move

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Speaker 1: on my part.

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Speaker 3: Kidding me?

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Speaker 1: Listen, all right?

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Speaker 3: Can you how you deal with customers? Carl say, Rachel, Honey,

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Speaker 3: you've just been fund taps? Oh I love.

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Speaker 1: The Elvis Duran phone tap.

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Speaker 3: This phone tap was pre recorded with permission granted by

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Speaker 3: all participants.

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Speaker 1: The Elvis Duran phone tap only on Elvis Duran in

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Speaker 1: the Morning Show