WEBVTT - Google wants to monitor your sleep

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<v Speaker 1>The new Nest Hub watches you as you sleep. But

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<v Speaker 1>there's a reason. Chrome adds live captions to pretty much

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<v Speaker 1>any audio or video on the web. Plus an Apple

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<v Speaker 1>Store secret and your tech questions Answered? What's going on?

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<v Speaker 1>I'm Rich Dmiro and this is Rich on Tech, the

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<v Speaker 1>podcast where I talk about the tech stuff I think

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<v Speaker 1>you should know about, and it's where I answer the

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<v Speaker 1>questions that you send me. I'm the tech reporter at

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<v Speaker 1>KTLA Channel five in Los Angeles. Hopefully you are having

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<v Speaker 1>a fantastic day wherever you are. So I just used

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<v Speaker 1>task grab it for the very first time, and this

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<v Speaker 1>is a company that I kind of actually forgot about.

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<v Speaker 1>To be honest, you know, I always have this list

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<v Speaker 1>of things I want to do around the house, but

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<v Speaker 1>I just never do them, and I know it's bad.

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<v Speaker 1>It's bad. It's bad. I've been on a kick though.

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<v Speaker 1>I've really been trying to be more productive in twenty

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<v Speaker 1>twenty one, get through all the things that I need

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<v Speaker 1>to do that. You know, a lot of these things,

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<v Speaker 1>like these little things on your to do list, you

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<v Speaker 1>know they cost money, and so you don't necessarily want

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<v Speaker 1>to do them because you don't want to spend the

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<v Speaker 1>money but then you sit there and you're like, why

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<v Speaker 1>am I not doing this? Why am I not doing this?

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<v Speaker 1>And it really comes down to like just kind of

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<v Speaker 1>coordinating and just saying like, look, I can do it.

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<v Speaker 1>You know, It's like it's not that expensive sometimes. And

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<v Speaker 1>so that was the case with some ring lights that

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<v Speaker 1>I wanted to put up that I've had sitting around

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<v Speaker 1>my house for a while. And so finally I forget.

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<v Speaker 1>I actually got a pitch from task grab It for

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<v Speaker 1>something totally unrelated, and I was like, oh my gosh,

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<v Speaker 1>I forgot about task grab It, And so I went

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<v Speaker 1>on the app and I looked I had my old

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<v Speaker 1>account because I did a story with task grab It,

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<v Speaker 1>like many many years ago. Let me see how many

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<v Speaker 1>years ago? This was task grab It KTLA uh May sixth,

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<v Speaker 1>twenty fifteen. Okay, so five six years ago. That's a

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<v Speaker 1>long time ago. So I, you know, so I created

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<v Speaker 1>an account back then when you know when I did

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<v Speaker 1>the story with them, but they arranged it, so I,

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<v Speaker 1>you know, I met up with a tasker. We did

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<v Speaker 1>a couple of tasks, blah blah blah. It was really cool.

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<v Speaker 1>Ikia bought them. Anyway, long story short, I booked this

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<v Speaker 1>guy on task grab it to install these ring lamps,

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<v Speaker 1>and I got to say he did a great job.

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<v Speaker 1>He was a little late, but it was finding you

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<v Speaker 1>was such a nice guy that I really didn't mind.

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<v Speaker 1>And total for the two lights was a hundred bucks.

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<v Speaker 1>I mean that's pretty good in my you know, I'm

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<v Speaker 1>not a electrician, but I think a hundred bucks is

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<v Speaker 1>pretty good. And I love how it's all through the app.

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<v Speaker 1>It's on demand. You chat with the person that you

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<v Speaker 1>you know, want to use, so you know, you can

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<v Speaker 1>look at you put in what you want to do,

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<v Speaker 1>and then it gives you kind of like the taskers

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<v Speaker 1>that can do that, and then you pick one you

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<v Speaker 1>you know, I guess book them and then you kind

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<v Speaker 1>of chat with them. The funny thing is if people

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<v Speaker 1>wanted to get around this, they could, They could just

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<v Speaker 1>chat and then say like, oh, just call me and

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<v Speaker 1>then arrange the job. But then you don't, you know,

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<v Speaker 1>it's like you're it's kind of like you don't want

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<v Speaker 1>to do that. You know, you don't want to get

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<v Speaker 1>around these systems that these tech company built because there's

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<v Speaker 1>protections built in for you and the person that's doing

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<v Speaker 1>the work at your place, So you know, it seems

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<v Speaker 1>like why wouldn't I just you know, contact them outside

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<v Speaker 1>of task grab It and just say, hey, can we

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<v Speaker 1>arrange this for twenty bucks less? But I don't know,

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<v Speaker 1>not really worth it and I love having the receipt

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<v Speaker 1>in there and it's great, So I gotta say a

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<v Speaker 1>great little job. I think they did a nice job.

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<v Speaker 1>Everything's working nicely, and I don't know, check it out.

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<v Speaker 1>I'll put the link to task grab It in the

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<v Speaker 1>show notes so you can check them out if you

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<v Speaker 1>have stuff to do around the house, like putting stuff together.

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<v Speaker 1>I still have another thing, so I'll be honest. The

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<v Speaker 1>other thing, this is the reason why I thought of it,

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<v Speaker 1>is because we got a basketball net for Christmas and

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<v Speaker 1>I still have not put it together, and so I

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<v Speaker 1>need to get a tasker to do that as well.

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<v Speaker 1>And again it gives you like a little you know,

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<v Speaker 1>price and everything like how much it's estimated to be. Anyway,

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<v Speaker 1>I would recommend it. I think task grab It you

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<v Speaker 1>did a great job. Thank you. All right, let's talk

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<v Speaker 1>about the first item of the week, the new Nest Hub.

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<v Speaker 1>And I love the Nest Hub. It's one of my

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<v Speaker 1>favorite smart displays. But I'll be honest, I'm having a

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<v Speaker 1>little envy with the Amazon side of things right now

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<v Speaker 1>because of all the stuff that works with their stuff.

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<v Speaker 1>Whenever I go into the Amazon four Star store, I

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<v Speaker 1>always look at like I saw the new what is it,

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<v Speaker 1>the Echo ten, which just looks so nice. It just

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<v Speaker 1>it follows you around, and I'm definitely gonna buy one.

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<v Speaker 1>I think I'm gonna get one for my mom and

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<v Speaker 1>my dad because then I can video chat with them

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<v Speaker 1>from across the country and they don't. You know, the

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<v Speaker 1>problem with video chatting on the phone is that it

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<v Speaker 1>doesn't you know, it's just annoying to hold your phone,

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<v Speaker 1>it's shaky. This will follow you around. It kind of

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<v Speaker 1>swivels left to right, and it's just easy for video chatting.

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<v Speaker 1>And my wife was like, oh my god, It'd be

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<v Speaker 1>perfect for our kitchen because then we can chat with

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<v Speaker 1>your mom while we're cooking. We often chat while we're

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<v Speaker 1>cooking and it will just follow us left to right.

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<v Speaker 1>The Nest Hub Max sort of does that, but it

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<v Speaker 1>does it on the camera only. Anyway, I digress. The

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<v Speaker 1>new Nest Hub Ub. You know, this is like their

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<v Speaker 1>smaller smart display, and what I love about their smart

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<v Speaker 1>display is the fact that it has Google built in,

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<v Speaker 1>so of course I love that. But it also displays

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<v Speaker 1>your Google Photos, which is really really nice because if

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<v Speaker 1>I got one of these Amazon ones, I wouldn't be

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<v Speaker 1>able to show my Google photos because they don't play nice.

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<v Speaker 1>Of course, you know, you have to live in a

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<v Speaker 1>silo with all these things. But the new Nest Hub

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<v Speaker 1>hundred bucks. It does all the stuff that it typically does,

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<v Speaker 1>but the big new feature is this Motion Sense, which

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<v Speaker 1>is a radar that's built in low power radar, and

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<v Speaker 1>it tracks your sleep, so it watches you breathe. It

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<v Speaker 1>also has a microphone built in, a thermometer built in,

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<v Speaker 1>temperature sensors. I should say, so you get this report

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<v Speaker 1>of exactly how you slept, and you can see your

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<v Speaker 1>disturbances like coughing and storing. And Google is sending me

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<v Speaker 1>one to test, so I can't wait. I know people

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<v Speaker 1>think it's creepy that Google is watching you sleep, but no, no, no,

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<v Speaker 1>sleep is very very important right now. The Apple Watch

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<v Speaker 1>is severely in the sleep department. Fitbit is great, but

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<v Speaker 1>they're owned by Google, so I mean, and you also

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<v Speaker 1>have to wear something on your wrist. This you don't

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<v Speaker 1>have to wear anything you just go to bed, and

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<v Speaker 1>it kind of senses that there's a sleep activity happening.

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<v Speaker 1>And I asked them, I said, well, what about the

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<v Speaker 1>rest of the stuff that's happening in the bed, and

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<v Speaker 1>they said, no, we only look at sleep, and you know,

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<v Speaker 1>I'm sure it sees other stuff, but it it just

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<v Speaker 1>doesn't count that in your you know, in the activity.

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<v Speaker 1>So I know that's going to take a little bit

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<v Speaker 1>of getting used to. People are definitely not open to

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<v Speaker 1>the idea of Google sensing all this stuff. But I

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<v Speaker 1>think it's great. I think it's awesome. I think that

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<v Speaker 1>the data that you're getting outweighs any sort of the

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<v Speaker 1>privacy concerns. And yeah, it's weird that it's recording audio

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<v Speaker 1>and in your bedroom, but I think it's it's kind

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<v Speaker 1>of neat to have that sleep data. So after a

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<v Speaker 1>couple of weeks of getting this sleep data, it's going

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<v Speaker 1>to give you information on how to improve your sleep.

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<v Speaker 1>So maybe you should go to sleep earlier, Maybe the

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<v Speaker 1>temperature is not right, maybe a toss and turn all

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<v Speaker 1>the time, and you can you know, maybe your allergies

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<v Speaker 1>are acting up with the coughing, the snoring is keeping

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<v Speaker 1>you up. You just don't know until you see this data.

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<v Speaker 1>The only thing that's kind of weird is you would

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<v Speaker 1>think this would be a free feature, but clearly they

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<v Speaker 1>have plans to charge for this because it says sleep

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<v Speaker 1>sensing is available as a free preview until next year,

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<v Speaker 1>which means that's an indication that this will be a Theoretically,

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<v Speaker 1>they'll charge for it next year sometime. I think they're

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<v Speaker 1>trying to figure out how this is gonna exist with

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<v Speaker 1>Fitbit because Fitbit has a premium subscription of I think

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<v Speaker 1>it's ten dollars a month, so of course we'll it

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<v Speaker 1>be free for those people, probably, but I think they're

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<v Speaker 1>still trying to figure that out. But anyway, the new

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<v Speaker 1>Nest Hub is one hundred bucks. Their pre orders are

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<v Speaker 1>open right now. I don't know when the Nest Hub

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<v Speaker 1>is available. I think in the next month. But cool feature.

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<v Speaker 1>I have my Nest Hub in the bedroom. I love

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<v Speaker 1>it in there because it doesn't have a camera. You

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<v Speaker 1>get all the you know. I just did a routine

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<v Speaker 1>where it turns on my night my bedside lamps every

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<v Speaker 1>night at sunset with a nice candlelight color and puts

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<v Speaker 1>on some smooth music so I can relax before I

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<v Speaker 1>go to bed. So I think it's it's a great

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<v Speaker 1>little device for the bedroom. And I think that Google

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<v Speaker 1>definitely knows that, because they're Google, they know everything. All right,

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<v Speaker 1>let's get to the first. Uh, let's get to the

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<v Speaker 1>first question from Lester Rich. I have an epsn et

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<v Speaker 1>twenty seven to twenty. Recently, I got a message that

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<v Speaker 1>some documents would not print after some past date in

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<v Speaker 1>March because Google retiring some app. Lots of sums in here.

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<v Speaker 1>All of a sudden, I can't print anything from my

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<v Speaker 1>iPhone ten s Max. My wife can't print from her

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<v Speaker 1>iPhone twelve pro. The epsoin iPrint app just twirls indefinitely

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<v Speaker 1>and never finds the printer. Is there a solution sent

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<v Speaker 1>for my iPhone? Lester? Lester, you ignored all of the

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<v Speaker 1>emails that you got about this app and some impending doom,

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<v Speaker 1>and now you're having problems just like they imagined you would,

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<v Speaker 1>and you're emailing me for a solution. So, uh, look,

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<v Speaker 1>I don't want to say, come on, Lester, you gotta

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<v Speaker 1>you gotta be on top of this stuff, but the

0:09:04.760 --> 0:09:06.560
<v Speaker 1>reality is you got to be on top of this stuff.

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<v Speaker 1>And clearly I don't know what's going on here. I

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<v Speaker 1>don't know what why the Google said they're retiring some

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<v Speaker 1>app or whatever EPSOM said, but it kind of warned you.

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<v Speaker 1>And now it's like, oh, and now that I want

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<v Speaker 1>to actually print something, I can't do it. So here's

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<v Speaker 1>my advice. Uh, I don't think that the printer stopped

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<v Speaker 1>working with the printer app. Perhaps it's a new app

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<v Speaker 1>you need or whatever. So what I would do is

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<v Speaker 1>I would delete your printer from the wireless network and

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<v Speaker 1>you know, reform at it to like factory specs. You know,

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<v Speaker 1>just do the do a hard reset, and I'm sure

0:09:39.240 --> 0:09:41.480
<v Speaker 1>there's instructions online on how to do that. Usually push

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<v Speaker 1>a pin some sort of uh you know, paper clip

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<v Speaker 1>in some sort of hole in the back of the

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<v Speaker 1>printer for a couple seconds, let it restart, or maybe

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<v Speaker 1>a hold down two buttons, whatever you do. Get that

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<v Speaker 1>back to factory. Then I would delete the app from

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<v Speaker 1>your phone and I would start over. Reconnect the printer

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<v Speaker 1>to your network, download the app to your phone, log

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<v Speaker 1>it all in, sign it all up, and see if

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<v Speaker 1>that helps. Let me know. But that's what I would

0:10:05.920 --> 0:10:08.520
<v Speaker 1>do personally, or you know, go ahead and look in

0:10:08.559 --> 0:10:11.199
<v Speaker 1>your email for that Google message and see what they

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<v Speaker 1>were saying was gonna change and make this program not

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<v Speaker 1>work so well, But Lester, I know. I'll be honest,

0:10:17.559 --> 0:10:21.120
<v Speaker 1>I have something similar happening. This thing called eb which

0:10:21.200 --> 0:10:23.120
<v Speaker 1>is a photo device. They sent me an email that

0:10:23.160 --> 0:10:25.640
<v Speaker 1>said until unless you update this device, it's not gonna

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<v Speaker 1>work after June fifteenth or whatever. And sure, sure enough,

0:10:29.640 --> 0:10:31.400
<v Speaker 1>they've been sending this email to me for two months.

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<v Speaker 1>I've not updated the device. But to be fair, I

0:10:34.400 --> 0:10:36.640
<v Speaker 1>don't really use the device, so I don't need it.

0:10:36.679 --> 0:10:38.480
<v Speaker 1>But if I ever did later on in the year,

0:10:38.520 --> 0:10:40.280
<v Speaker 1>I'll be the same. I'll be in the same boat

0:10:40.280 --> 0:10:43.040
<v Speaker 1>as Lester. So I'm not I'm not kind of pooh

0:10:43.040 --> 0:10:45.120
<v Speaker 1>poohing you, Lester. I'm just saying that we're human. This

0:10:45.160 --> 0:10:46.760
<v Speaker 1>is what we do. We put things off into the

0:10:46.840 --> 0:10:49.440
<v Speaker 1>last possible minute, and then all of a sudden, it's like, now,

0:10:49.520 --> 0:10:51.760
<v Speaker 1>what was I supposed to do there? And it's too late.

0:10:52.760 --> 0:10:56.000
<v Speaker 1>All right, Let's talk about a feature on Chrome I

0:10:56.040 --> 0:11:00.280
<v Speaker 1>thought was really cool. I just think this is really amazing,

0:11:00.320 --> 0:11:04.080
<v Speaker 1>and pretty much Google has added close captioning to the

0:11:04.200 --> 0:11:07.400
<v Speaker 1>entire web. Any audio or video that you can watch

0:11:07.440 --> 0:11:11.520
<v Speaker 1>on Chrome, you can now close caption and this is

0:11:11.559 --> 0:11:15.080
<v Speaker 1>through a feature called live caption, and you can turn

0:11:15.120 --> 0:11:17.719
<v Speaker 1>it on in Chrome Settings. This is Chrome on your

0:11:17.720 --> 0:11:22.640
<v Speaker 1>desktop and you basically turn this on and anytime you

0:11:22.640 --> 0:11:26.760
<v Speaker 1>start playing a video, it starts transcribing it, which is

0:11:26.840 --> 0:11:29.720
<v Speaker 1>just really phenomenal. So, I mean, I'm talking anything, even

0:11:29.720 --> 0:11:33.880
<v Speaker 1>in like your Google Photos. Let me try. Let me

0:11:33.920 --> 0:11:36.240
<v Speaker 1>try doing this. So let's see if I have a

0:11:36.280 --> 0:11:39.720
<v Speaker 1>video on my Google Photos, I'm gonna play and let's

0:11:39.760 --> 0:11:44.199
<v Speaker 1>see here, let's see if it actually does it press play?

0:11:44.440 --> 0:11:46.920
<v Speaker 1>Why is this selecting? Oh? I see I've got something selected. Okay,

0:11:46.960 --> 0:11:51.240
<v Speaker 1>so impressing play. So my kid is doing some multiplication

0:11:51.679 --> 0:11:54.240
<v Speaker 1>and he yep, look at that. I'm gonna do four

0:11:54.280 --> 0:11:56.880
<v Speaker 1>time seven. Oh this is so amazing. I just it's

0:11:56.920 --> 0:11:58.920
<v Speaker 1>such a cool feature. I know you can't hear what

0:11:58.920 --> 0:12:00.959
<v Speaker 1>he's saying, but I can see it. I'm just so

0:12:01.280 --> 0:12:03.760
<v Speaker 1>you turn it on, you go into settings, and then

0:12:03.800 --> 0:12:07.679
<v Speaker 1>you go into accessibility or Advanced Accessibility, and then it

0:12:07.679 --> 0:12:09.880
<v Speaker 1>says live caption. You have to have the latest version

0:12:09.920 --> 0:12:12.880
<v Speaker 1>of Chrome for this, but it works across social and

0:12:12.960 --> 0:12:16.560
<v Speaker 1>video sites, podcasts, radio content, personal video libraries like I

0:12:16.600 --> 0:12:20.160
<v Speaker 1>just said, Google Photos, video players, and most web based

0:12:20.240 --> 0:12:23.640
<v Speaker 1>video or audio chat services. So again, if you're doing

0:12:23.720 --> 0:12:27.400
<v Speaker 1>a video chat like a Zoom or a Google Meet

0:12:27.520 --> 0:12:30.600
<v Speaker 1>inside your browser, not on the third party app, but

0:12:30.640 --> 0:12:33.960
<v Speaker 1>inside Chrome, you can get a transcription in real time

0:12:34.000 --> 0:12:38.120
<v Speaker 1>of what the person's saying. The transcriptions are created on device,

0:12:39.200 --> 0:12:41.559
<v Speaker 1>which means the content does not leave your computer, which

0:12:41.920 --> 0:12:44.720
<v Speaker 1>means that it's private or as private as it can be.

0:12:45.559 --> 0:12:47.480
<v Speaker 1>It works offline, which means you don't even have to

0:12:47.520 --> 0:12:51.280
<v Speaker 1>have an Internet connection, and that's basically it. I have

0:12:51.320 --> 0:12:53.280
<v Speaker 1>a video of this, I'll put it in the show notes.

0:12:53.320 --> 0:12:56.800
<v Speaker 1>I think it's amazing for accessibility, and not just accessibility,

0:12:56.800 --> 0:12:59.240
<v Speaker 1>but for many reasons. I've just left this on and

0:12:59.240 --> 0:13:01.360
<v Speaker 1>it's just kind of cool that I can see whatever

0:13:01.440 --> 0:13:03.920
<v Speaker 1>is being said on my computer. I can now just

0:13:04.000 --> 0:13:06.400
<v Speaker 1>read on the screen and you can move around where

0:13:06.440 --> 0:13:08.120
<v Speaker 1>it is and kind of I don't know if you

0:13:08.120 --> 0:13:10.400
<v Speaker 1>can resize it, but you can resize it a little bit,

0:13:10.440 --> 0:13:13.560
<v Speaker 1>I know. But it's just a great little, great little feature,

0:13:13.679 --> 0:13:18.319
<v Speaker 1>and so I'm totally cool with this again, Chrome Live Caption.

0:13:18.840 --> 0:13:20.520
<v Speaker 1>Check it out. I've got a video on it, and

0:13:20.559 --> 0:13:24.240
<v Speaker 1>it's just a great accessibility feature. Or it even works

0:13:24.240 --> 0:13:26.200
<v Speaker 1>when your volume is down in your computer, So your

0:13:26.200 --> 0:13:28.480
<v Speaker 1>computer can be muted as long as that audio is

0:13:28.520 --> 0:13:32.440
<v Speaker 1>coming through the web. As you know, if the volumes down,

0:13:32.480 --> 0:13:36.559
<v Speaker 1>you can still see what's being said. All right, let's

0:13:36.559 --> 0:13:39.160
<v Speaker 1>get to the next question. Deborah, I have a Note nine.

0:13:39.280 --> 0:13:41.240
<v Speaker 1>I keep getting all these messages that I have to

0:13:41.280 --> 0:13:44.040
<v Speaker 1>move my photos to Microsoft. One note, my gallery on

0:13:44.080 --> 0:13:46.920
<v Speaker 1>my Android currently backs up to Google Photos. Is that

0:13:47.000 --> 0:13:50.240
<v Speaker 1>completely stopping as of April first? Will I lose what's

0:13:50.240 --> 0:13:53.520
<v Speaker 1>in Google Photos? After April first? Is Google Photos going away?

0:13:53.559 --> 0:13:56.120
<v Speaker 1>And now I have to use crappy one note, her words,

0:13:56.160 --> 0:13:59.439
<v Speaker 1>not mine with a little limit of fifteen, I'm guessing

0:13:59.480 --> 0:14:02.720
<v Speaker 1>she's meaning gigabytes. Well, my photos taken on my iPhone

0:14:02.760 --> 0:14:04.959
<v Speaker 1>on my phone no longer backup to Google Photos as

0:14:04.960 --> 0:14:07.040
<v Speaker 1>of April first. If you could clearly explain, it would

0:14:07.040 --> 0:14:10.240
<v Speaker 1>be much appreciated, Deborah, deborrah, No, you don't have to

0:14:10.240 --> 0:14:12.720
<v Speaker 1>worry about any of this stuff. So there's two things.

0:14:12.760 --> 0:14:16.280
<v Speaker 1>There's a couple of things going on. So the message

0:14:16.320 --> 0:14:19.360
<v Speaker 1>that you're getting on your note is a Samsung message

0:14:19.840 --> 0:14:22.480
<v Speaker 1>with regards to one note. So Samsung used to have

0:14:22.520 --> 0:14:25.560
<v Speaker 1>this thing called Samsung Cloud, but they have basically I

0:14:25.560 --> 0:14:27.960
<v Speaker 1>think given up on that, and now they're moving everyone

0:14:28.000 --> 0:14:32.640
<v Speaker 1>to Microsoft one note. Samsung and Microsoft have gotten very cozy,

0:14:33.080 --> 0:14:34.960
<v Speaker 1>and so I think that they're just saying, you know what, Look,

0:14:34.960 --> 0:14:37.840
<v Speaker 1>they know how to do cloud storage. Let's just lean

0:14:37.880 --> 0:14:40.680
<v Speaker 1>on them for this. So all their cloud storage is

0:14:40.720 --> 0:14:44.200
<v Speaker 1>sort of moving to one note. But anyway, so a

0:14:44.240 --> 0:14:46.760
<v Speaker 1>couple things going on here. Google Photos will not be affected.

0:14:46.760 --> 0:14:48.680
<v Speaker 1>This has nothing to do with your Google Photos. I

0:14:48.680 --> 0:14:51.600
<v Speaker 1>know it's a little confusing because you're using Google Photos

0:14:51.680 --> 0:14:54.600
<v Speaker 1>on your phone. That's a Samsung that's giving you this message.

0:14:54.720 --> 0:14:59.800
<v Speaker 1>But this only has to do with Microsoft. If you

0:15:00.400 --> 0:15:04.840
<v Speaker 1>the Samsung Cloud as your backup for your photos. So

0:15:05.080 --> 0:15:06.800
<v Speaker 1>I don't think you have to worry about anything. I

0:15:06.840 --> 0:15:09.360
<v Speaker 1>think that you can do the migration now if you want,

0:15:09.400 --> 0:15:12.000
<v Speaker 1>But you don't really have to worry about anything with Google.

0:15:12.160 --> 0:15:16.800
<v Speaker 1>Nothing is changing with Google Photos with respect to your storage. Now.

0:15:17.800 --> 0:15:22.080
<v Speaker 1>There is something that's happening with Google Photos later on

0:15:22.360 --> 0:15:26.800
<v Speaker 1>this year, and I think it's happening. Oh gosh, Oh

0:15:26.840 --> 0:15:30.400
<v Speaker 1>my gosh. Now I need to remember when this is happening.

0:15:30.840 --> 0:15:35.160
<v Speaker 1>But Google Photos is changing. Oh yeah, June first, Okay,

0:15:35.280 --> 0:15:37.440
<v Speaker 1>Oh my gosh. So now we're confusing a couple different

0:15:37.440 --> 0:15:41.360
<v Speaker 1>things so let me explain what's happening. So on Google Photos,

0:15:41.720 --> 0:15:45.240
<v Speaker 1>which you say you do use as of June first,

0:15:45.560 --> 0:15:49.400
<v Speaker 1>anything that you upload, any new photos and videos will

0:15:49.440 --> 0:15:53.160
<v Speaker 1>count against your fifteen gigs of free storage, so that

0:15:53.240 --> 0:15:56.480
<v Speaker 1>will be changing on June first. Now, I don't think

0:15:56.520 --> 0:15:58.800
<v Speaker 1>most people have to worry about that because for a

0:15:58.840 --> 0:16:01.720
<v Speaker 1>majority of people, you don't. Really you're not going to

0:16:01.800 --> 0:16:05.120
<v Speaker 1>hit up against that limit. Now, if you're someone like

0:16:05.160 --> 0:16:08.880
<v Speaker 1>me who's using two terabytes of Google storage, yeah, I'm

0:16:08.920 --> 0:16:11.480
<v Speaker 1>definitely gonna be affected starting June first, but I've already

0:16:11.520 --> 0:16:14.480
<v Speaker 1>been doing the high quality forever so it really doesn't matter.

0:16:14.800 --> 0:16:16.600
<v Speaker 1>But for the rest of you that if you're just

0:16:16.720 --> 0:16:21.440
<v Speaker 1>using the high quality in Google Photos, it's starting on

0:16:21.520 --> 0:16:23.680
<v Speaker 1>June first, that will count towards your storage. I know

0:16:23.720 --> 0:16:27.440
<v Speaker 1>it's very confusing. Basically, think about it this way. Anything

0:16:27.480 --> 0:16:30.080
<v Speaker 1>you've had in Google Photos up until now will continue

0:16:30.120 --> 0:16:32.040
<v Speaker 1>to be free forever, and it will not take away

0:16:32.080 --> 0:16:35.040
<v Speaker 1>from your storage as of June first. Anything you upload,

0:16:35.040 --> 0:16:38.760
<v Speaker 1>whether it's high quality or original quality, will take storage

0:16:38.800 --> 0:16:41.280
<v Speaker 1>in your Google Photos. If you go over fifteen gigs,

0:16:41.280 --> 0:16:43.440
<v Speaker 1>you will have to start paying. It's like two or

0:16:43.480 --> 0:16:46.240
<v Speaker 1>three dollars a month for a couple hundred gigs, so

0:16:46.400 --> 0:16:48.720
<v Speaker 1>it's not really that big of a deal. But yes,

0:16:49.800 --> 0:16:53.880
<v Speaker 1>Google is going to start charging for Google Photos, going

0:16:53.920 --> 0:16:55.880
<v Speaker 1>back on a promise that they made many years ago

0:16:55.960 --> 0:16:59.240
<v Speaker 1>that Google Photos was going to be free and unlimited,

0:16:59.320 --> 0:17:03.040
<v Speaker 1>and I never said forever, but they kind of implied that.

0:17:03.200 --> 0:17:06.680
<v Speaker 1>And it's it's definitely unfortunate that all these tech companies

0:17:06.720 --> 0:17:09.399
<v Speaker 1>as they get bigger, as everything moves to the cloud,

0:17:09.520 --> 0:17:12.600
<v Speaker 1>as there gets to be less competition. Yeah, they're kind of,

0:17:12.680 --> 0:17:15.760
<v Speaker 1>like I said, the vice grip is just tightening just

0:17:15.800 --> 0:17:18.119
<v Speaker 1>a little bit on us, you know, and especially on

0:17:18.160 --> 0:17:22.399
<v Speaker 1>our pocketbooks or our wallets. So I don't think you

0:17:22.440 --> 0:17:24.600
<v Speaker 1>have to worry too much debor That's that's my main

0:17:25.440 --> 0:17:28.080
<v Speaker 1>that's my main takeaway here. So I think that's but

0:17:28.160 --> 0:17:30.000
<v Speaker 1>you do need to know that if you want, go

0:17:30.000 --> 0:17:32.639
<v Speaker 1>into your Google Photos app, and I would check to

0:17:32.680 --> 0:17:36.480
<v Speaker 1>see just how much, just how much storage you're using.

0:17:36.480 --> 0:17:38.959
<v Speaker 1>So if you open your Google Photos app, press your

0:17:38.960 --> 0:17:41.639
<v Speaker 1>little profile icon in the upper right hand corner, and

0:17:41.680 --> 0:17:44.640
<v Speaker 1>it will tell you how much storage you're using out

0:17:44.720 --> 0:17:47.840
<v Speaker 1>of your storage on Google Photos. That's what i'd recommend

0:17:47.880 --> 0:17:51.120
<v Speaker 1>to do. All right, let's move on to Instagram, which

0:17:51.160 --> 0:17:53.600
<v Speaker 1>was down for just a little bit today, but no

0:17:53.680 --> 0:17:57.359
<v Speaker 1>big deal, let's back up. It seems Instagram is working

0:17:57.440 --> 0:18:00.679
<v Speaker 1>to make it a little bit safer for teenagers. We

0:18:00.760 --> 0:18:03.560
<v Speaker 1>know that you know you're supposed to be thirteen to

0:18:03.880 --> 0:18:07.480
<v Speaker 1>join any of these online services, right, But kids, of

0:18:07.560 --> 0:18:10.280
<v Speaker 1>course lie, parents help them lie. I'm guilty of it.

0:18:10.640 --> 0:18:13.359
<v Speaker 1>My kids have accounts on things, and I get it.

0:18:13.359 --> 0:18:15.119
<v Speaker 1>It's not right, it's not the law, but you know,

0:18:15.200 --> 0:18:19.919
<v Speaker 1>this is what people do. So kids under thirteen are

0:18:19.960 --> 0:18:22.240
<v Speaker 1>not supposed to have an Instagram account, but believe me,

0:18:22.320 --> 0:18:24.800
<v Speaker 1>if you've been around any child in your lifetime, you

0:18:24.880 --> 0:18:27.320
<v Speaker 1>know that a lot of them do have Instagram accounts

0:18:27.400 --> 0:18:30.919
<v Speaker 1>under thirteen. So how do they get around it? Well,

0:18:30.960 --> 0:18:32.640
<v Speaker 1>they just put in a different data birth big deal.

0:18:33.040 --> 0:18:36.720
<v Speaker 1>So Instagram says that they understand that this happens. They

0:18:36.720 --> 0:18:38.920
<v Speaker 1>can't really do anything about it because there's no real

0:18:39.080 --> 0:18:41.879
<v Speaker 1>ide verification for kids under thirteen. How are you going

0:18:41.920 --> 0:18:45.240
<v Speaker 1>to do that? Right? So they're now using AI to

0:18:45.320 --> 0:18:48.040
<v Speaker 1>figure out, Okay, we see this kid is on here.

0:18:48.400 --> 0:18:50.520
<v Speaker 1>We think they're under thirteen, So we're going to apply

0:18:50.520 --> 0:18:54.199
<v Speaker 1>these special rules to their account. Number one rule, adults

0:18:54.200 --> 0:18:56.560
<v Speaker 1>aren't gonna be able to DM them. So adults, if

0:18:56.560 --> 0:18:59.160
<v Speaker 1>they try to send a DM to someone under eighteen

0:18:59.600 --> 0:19:02.600
<v Speaker 1>that Instagram has identified is under eighteen, whether or not

0:19:02.600 --> 0:19:06.000
<v Speaker 1>they said that for real, it's not gonna work. It's

0:19:06.000 --> 0:19:08.920
<v Speaker 1>gonna say sorry, you can't send a message to this kid.

0:19:09.440 --> 0:19:12.199
<v Speaker 1>And so that's number one. Next one is going to

0:19:12.240 --> 0:19:15.600
<v Speaker 1>be if kids are interacting with an adult, like if

0:19:15.640 --> 0:19:17.960
<v Speaker 1>they're following an adult and they can you know, they

0:19:18.000 --> 0:19:22.560
<v Speaker 1>could DM them, and the adult exhibits some weird behavior,

0:19:22.600 --> 0:19:25.359
<v Speaker 1>potentially suspicious behavior, like if they send a large amount

0:19:25.359 --> 0:19:27.800
<v Speaker 1>of dms to kids all the time or under eighteen,

0:19:29.560 --> 0:19:32.640
<v Speaker 1>Instagram is either going to block the conversation, it's going

0:19:32.760 --> 0:19:35.840
<v Speaker 1>to send a message along with the conversation saying, hey,

0:19:36.200 --> 0:19:37.959
<v Speaker 1>you might want to just be on your guard when

0:19:38.040 --> 0:19:40.760
<v Speaker 1>you text with this person. So that's the second thing

0:19:40.800 --> 0:19:45.000
<v Speaker 1>they're doing. Next thing they're doing is they're gonna try

0:19:45.040 --> 0:19:49.119
<v Speaker 1>to convince young people to make their accounts private. And

0:19:49.200 --> 0:19:51.000
<v Speaker 1>of course we all know this is a problem too,

0:19:51.000 --> 0:19:52.480
<v Speaker 1>because what do these young kids want to do. Every

0:19:52.520 --> 0:19:54.920
<v Speaker 1>one of them wants to be an Instagram influencer or

0:19:54.960 --> 0:19:56.800
<v Speaker 1>a YouTube star, so they don't want to have their

0:19:56.800 --> 0:19:58.800
<v Speaker 1>account private. They want to be out there for everyone,

0:19:58.880 --> 0:20:01.080
<v Speaker 1>but they are not a parent that knows we don't

0:20:01.119 --> 0:20:03.080
<v Speaker 1>want you to have a public account, but the kids

0:20:03.119 --> 0:20:04.560
<v Speaker 1>don't want to listen to that because they want the

0:20:04.560 --> 0:20:09.840
<v Speaker 1>public account. So Instagram is going to gently nudge them

0:20:09.920 --> 0:20:13.000
<v Speaker 1>towards choosing a private account when signing up. If they don't,

0:20:13.040 --> 0:20:16.560
<v Speaker 1>they're going to send them notifications later on benefiting highlighting

0:20:16.600 --> 0:20:19.800
<v Speaker 1>the benefits of a private account, and reminding them to

0:20:19.880 --> 0:20:22.600
<v Speaker 1>check their setting. So again, this is all kind of

0:20:22.600 --> 0:20:25.199
<v Speaker 1>a first step. They're just trying to make it a

0:20:25.240 --> 0:20:28.040
<v Speaker 1>little bit, a little bit more friction between some of

0:20:28.080 --> 0:20:31.080
<v Speaker 1>these pain points that they've noticed. And so I think

0:20:31.160 --> 0:20:33.520
<v Speaker 1>that's that's the name of the game here. It's not

0:20:33.560 --> 0:20:36.040
<v Speaker 1>going to stop all the problems on Instagram with young

0:20:36.080 --> 0:20:38.720
<v Speaker 1>people and adults, but I think it should be just

0:20:38.880 --> 0:20:41.560
<v Speaker 1>enough sometimes to you know, if they get rid of

0:20:41.640 --> 0:20:45.480
<v Speaker 1>ten percent of of bad interactions, you know that's an improvement, right,

0:20:45.880 --> 0:20:48.880
<v Speaker 1>So ideally be one hundred. But this is the reality

0:20:48.920 --> 0:20:50.760
<v Speaker 1>of the world we live in. I mean, it's tough

0:20:50.800 --> 0:20:54.200
<v Speaker 1>to do that. So there you have it, Instagram making

0:20:54.280 --> 0:21:02.360
<v Speaker 1>some changes. All right, Let's get to the next question.

0:21:02.800 --> 0:21:05.160
<v Speaker 1>Kevin says, Hey, Rich, I love the advice and help

0:21:05.240 --> 0:21:07.520
<v Speaker 1>you give have you heard of any issues with the

0:21:07.560 --> 0:21:11.119
<v Speaker 1>iPhone update fourteen point four point one? My SE is

0:21:11.160 --> 0:21:14.440
<v Speaker 1>turning off and battery is dropping to zero percent? Thanks

0:21:14.440 --> 0:21:18.920
<v Speaker 1>so much, Kevin, Uh, Kevin. Without knowing exactly which iPhone

0:21:19.080 --> 0:21:22.119
<v Speaker 1>s you have, if you have the old SE, like

0:21:22.160 --> 0:21:24.440
<v Speaker 1>the original that came out in I don't know, a

0:21:24.480 --> 0:21:27.080
<v Speaker 1>couple of years ago, many many years ago, I think

0:21:27.119 --> 0:21:30.040
<v Speaker 1>that your battery could just be really bad. And so

0:21:30.160 --> 0:21:33.119
<v Speaker 1>the first thing I would do, well, here's how I

0:21:33.280 --> 0:21:36.240
<v Speaker 1>troubleshoot this. If it's your if it's an old SE,

0:21:36.800 --> 0:21:42.080
<v Speaker 1>I would look into settings and then let's see settings

0:21:42.280 --> 0:21:45.159
<v Speaker 1>battery and look at where it says battery health, and

0:21:45.200 --> 0:21:48.760
<v Speaker 1>it will tell you the maximum capacity of your battery.

0:21:48.800 --> 0:21:50.840
<v Speaker 1>So if your battery is at you know, forty percent

0:21:50.920 --> 0:21:53.040
<v Speaker 1>or something, it might be time to bring your phone

0:21:53.080 --> 0:21:55.720
<v Speaker 1>to an Apple store, get a new battery installed, or

0:21:55.800 --> 0:21:58.720
<v Speaker 1>perhaps consider a new phone. If it's the old SE,

0:21:59.119 --> 0:22:03.800
<v Speaker 1>the original iphe S first generation, Let's see when did

0:22:03.800 --> 0:22:08.240
<v Speaker 1>that come out? That premiered in twenty sixteen, so it's

0:22:08.280 --> 0:22:10.879
<v Speaker 1>been about five years, which is probably enough for your

0:22:10.880 --> 0:22:14.119
<v Speaker 1>battery to be pretty pretty burnt on that one. So

0:22:14.200 --> 0:22:16.680
<v Speaker 1>if it's that phone. That's what i'd recommend. If it's

0:22:16.680 --> 0:22:18.960
<v Speaker 1>a new iPhone se that recently came out and the

0:22:18.960 --> 0:22:21.200
<v Speaker 1>batteries dropping to zero percent, well you probably want to

0:22:21.200 --> 0:22:23.000
<v Speaker 1>take it to an Apple store and see what's going on.

0:22:23.520 --> 0:22:25.920
<v Speaker 1>But also check that battery health. See what's going on

0:22:26.480 --> 0:22:29.200
<v Speaker 1>in the battery health, see what's draining the battery. It'll

0:22:29.200 --> 0:22:30.719
<v Speaker 1>tell you over the last ten days. Like I can

0:22:30.760 --> 0:22:34.000
<v Speaker 1>see on my iPhone that Instagram uses my battery the

0:22:34.000 --> 0:22:37.200
<v Speaker 1>most than Twitter, than the camera, than Facebook, then Google Photos,

0:22:37.720 --> 0:22:40.760
<v Speaker 1>and so that's kind of what you want to see

0:22:41.359 --> 0:22:44.560
<v Speaker 1>what's going on there. And if it's something's like really

0:22:44.640 --> 0:22:47.080
<v Speaker 1>draining your battery, you know, maybe consider getting rid of

0:22:47.080 --> 0:22:50.520
<v Speaker 1>that app or restricting the background activity on it or

0:22:50.520 --> 0:22:53.879
<v Speaker 1>something like that. The other thing I would do is

0:22:54.280 --> 0:22:56.439
<v Speaker 1>go through all your apps and delete any that you

0:22:56.440 --> 0:23:00.040
<v Speaker 1>don't need or want anymore, and restart your phone and

0:23:00.080 --> 0:23:03.200
<v Speaker 1>make sure that your software is properly updated. But those

0:23:03.200 --> 0:23:04.880
<v Speaker 1>are the steps that I would take to see why

0:23:04.920 --> 0:23:07.919
<v Speaker 1>your battery is dropping down to zero. I mean, you know,

0:23:08.560 --> 0:23:10.840
<v Speaker 1>my battery drops down to zero too, but you know

0:23:10.840 --> 0:23:13.200
<v Speaker 1>it's because I'm using my phone. So and the iPhone

0:23:13.240 --> 0:23:19.520
<v Speaker 1>twelve is significantly a larger consumer of battery than previous

0:23:19.560 --> 0:23:23.439
<v Speaker 1>iPhone models that in my experience, So my iPhone eleven

0:23:23.480 --> 0:23:26.960
<v Speaker 1>pro before. I mean, I could go a whole day

0:23:27.000 --> 0:23:29.760
<v Speaker 1>and I'd still have, you know, fifty percent left or

0:23:29.760 --> 0:23:33.239
<v Speaker 1>something insane. And now I you know, by the end

0:23:33.280 --> 0:23:35.600
<v Speaker 1>of the morning, after I've just gone through like my

0:23:35.920 --> 0:23:38.000
<v Speaker 1>quick you know, beginning of my work day, I'm down

0:23:38.000 --> 0:23:40.560
<v Speaker 1>to like, you know, eighty percent or seventy percent. So

0:23:41.440 --> 0:23:43.480
<v Speaker 1>definitely the iPhone twelve. But you have an iPhone se

0:23:43.640 --> 0:23:45.919
<v Speaker 1>So I don't even know why I'm telling you that,

0:23:45.960 --> 0:23:50.919
<v Speaker 1>because none of it applies anyway. All Right, cybercrime, this

0:23:51.040 --> 0:23:57.120
<v Speaker 1>is a problem. This is a real problem. Cybercrime four

0:23:57.119 --> 0:24:00.440
<v Speaker 1>billion dollars in losses in twenty twenty. This according to

0:24:00.480 --> 0:24:05.440
<v Speaker 1>the FBI Internet Crime Complaint Center, which two thousand complaints

0:24:05.520 --> 0:24:07.960
<v Speaker 1>per day in twenty twenty, and probably a lot more

0:24:07.960 --> 0:24:10.359
<v Speaker 1>in twenty twenty because you know, we're all working from home,

0:24:10.400 --> 0:24:12.600
<v Speaker 1>people are checking their email more. So they said it

0:24:12.640 --> 0:24:15.679
<v Speaker 1>was twenty percent more than twenty nineteen, which I believe.

0:24:16.080 --> 0:24:17.760
<v Speaker 1>And I'm just telling you this because you know, I

0:24:17.800 --> 0:24:19.840
<v Speaker 1>think that you should be aware of the scams that

0:24:19.880 --> 0:24:23.480
<v Speaker 1>are propagating the Internet, and we know, there are just

0:24:23.520 --> 0:24:26.359
<v Speaker 1>scammers around all corners of the web. I mean, it

0:24:26.440 --> 0:24:30.520
<v Speaker 1>is just unbelievable. How many people email me with a

0:24:30.520 --> 0:24:33.480
<v Speaker 1>scam that say, you know, rich, I just got this text,

0:24:33.480 --> 0:24:35.800
<v Speaker 1>I just got this email I just got is this legit?

0:24:35.880 --> 0:24:38.720
<v Speaker 1>And it's it's really tough for the average person to

0:24:38.840 --> 0:24:42.240
<v Speaker 1>kind of sort through all this stuff, especially with the

0:24:42.280 --> 0:24:46.159
<v Speaker 1>phishing scams. Those are just unbelievable and they're unrelentless. You know,

0:24:46.280 --> 0:24:48.040
<v Speaker 1>it's like you get an email from your credit card

0:24:48.040 --> 0:24:49.480
<v Speaker 1>company and you have to sit there and look at

0:24:49.480 --> 0:24:52.080
<v Speaker 1>it for twenty minutes wondering is it legit? Is it

0:24:52.119 --> 0:24:55.000
<v Speaker 1>not legit? I mean, it's really a problem. So top

0:24:55.080 --> 0:25:01.919
<v Speaker 1>three types of compromises are business email compromise. Okay, that

0:25:02.040 --> 0:25:04.040
<v Speaker 1>means when you get an email from someone at your

0:25:04.080 --> 0:25:06.199
<v Speaker 1>work and it looks like it's coming from someone at

0:25:06.200 --> 0:25:08.240
<v Speaker 1>your work and you click a link and it's not

0:25:08.359 --> 0:25:14.960
<v Speaker 1>so good. Ransomware attacks that's a huge one. Ransomware attacks

0:25:15.280 --> 0:25:17.439
<v Speaker 1>are when you know, you download some software to your

0:25:17.480 --> 0:25:20.640
<v Speaker 1>computer and boom, it's just like, oh gosh, what did

0:25:20.640 --> 0:25:22.640
<v Speaker 1>I just do? Next? Thing? You know, you can get

0:25:22.680 --> 0:25:24.320
<v Speaker 1>windows that say like, oh, you got to pay us

0:25:24.320 --> 0:25:27.400
<v Speaker 1>some bitcoin for ransom or whatever, and that's a that's

0:25:27.440 --> 0:25:30.440
<v Speaker 1>a big mess. Then you have tech support scams, which

0:25:30.480 --> 0:25:32.960
<v Speaker 1>this one is just I think this affects a lot

0:25:33.000 --> 0:25:36.199
<v Speaker 1>of average people because they get to pop up and

0:25:36.240 --> 0:25:37.800
<v Speaker 1>it says, oh, you got to call this one eight

0:25:37.920 --> 0:25:40.320
<v Speaker 1>hundred number to call Microsoft to figure out what's going

0:25:40.320 --> 0:25:42.440
<v Speaker 1>on with your computer. And next thing you know, you

0:25:42.480 --> 0:25:44.399
<v Speaker 1>call the number and then say, Okay, thank you. We

0:25:44.520 --> 0:25:47.959
<v Speaker 1>see a problem on your computer and can you please

0:25:48.160 --> 0:25:50.399
<v Speaker 1>navigate to this website And they make you navigate to

0:25:50.440 --> 0:25:53.440
<v Speaker 1>some website and it downloads software to your computer and

0:25:53.440 --> 0:25:56.080
<v Speaker 1>they're like, okay, please click yes, and you click yes,

0:25:56.160 --> 0:25:58.680
<v Speaker 1>and next thing know, they've taken over your computer and

0:25:58.760 --> 0:26:02.600
<v Speaker 1>now they've got you paying to get your computer fixed.

0:26:02.640 --> 0:26:04.520
<v Speaker 1>And it's a whole big thing. And believe me, when

0:26:04.560 --> 0:26:07.439
<v Speaker 1>you think people don't fall for this, be on TV

0:26:07.480 --> 0:26:09.560
<v Speaker 1>for a week and see the emails that you get

0:26:09.560 --> 0:26:11.560
<v Speaker 1>from people. I mean, sometimes I'm just I can't believe

0:26:11.600 --> 0:26:13.639
<v Speaker 1>my eyes when I'm reading this stuff. I just feel

0:26:14.200 --> 0:26:16.480
<v Speaker 1>feel for these folks that just you know, got duped.

0:26:16.520 --> 0:26:17.840
<v Speaker 1>And I'm like, I don't know what to say. I

0:26:17.880 --> 0:26:20.280
<v Speaker 1>really don't know what you can do, except you know,

0:26:20.320 --> 0:26:23.880
<v Speaker 1>you got to move on because your computer is compromised.

0:26:24.200 --> 0:26:26.240
<v Speaker 1>You already spent the six hundred dollars. I mean, hopefully

0:26:26.240 --> 0:26:28.760
<v Speaker 1>you can get that back from your credit card company.

0:26:29.200 --> 0:26:32.560
<v Speaker 1>But it's it's a mess, it really is. So please

0:26:32.600 --> 0:26:35.680
<v Speaker 1>be aware of these things and share these I post these,

0:26:36.560 --> 0:26:38.760
<v Speaker 1>you know, these scams that people send me on my

0:26:39.119 --> 0:26:41.760
<v Speaker 1>Facebook page from time to time Facebook dot com slash

0:26:41.800 --> 0:26:44.680
<v Speaker 1>rich on tech, and I do that because I understand

0:26:44.680 --> 0:26:46.359
<v Speaker 1>that some people that follow me are tech savvy, but

0:26:46.400 --> 0:26:48.240
<v Speaker 1>a large majority or not, and so I want to

0:26:48.240 --> 0:26:51.159
<v Speaker 1>make sure that the tech savvy people are keeping the

0:26:51.200 --> 0:26:53.919
<v Speaker 1>non tech savvy people up to date. You know, you

0:26:53.960 --> 0:26:56.560
<v Speaker 1>get these emails, Like my dad texted me and he

0:26:56.600 --> 0:26:58.479
<v Speaker 1>said something about an email and I was like, well,

0:26:58.480 --> 0:27:00.800
<v Speaker 1>you didn't You didn't reply to that, right, He's like, no, no, no,

0:27:00.840 --> 0:27:03.160
<v Speaker 1>I didn't. I'm like, okay, I mean he had something

0:27:03.240 --> 0:27:05.239
<v Speaker 1>up for sale on Craigslist and I get, you know,

0:27:05.280 --> 0:27:08.480
<v Speaker 1>some of these emails to this certain email address he has,

0:27:08.520 --> 0:27:12.760
<v Speaker 1>and I'm just watching the scams roll in, one after another,

0:27:13.040 --> 0:27:16.280
<v Speaker 1>one after another. Oh my gosh. So if you're listing

0:27:16.280 --> 0:27:19.920
<v Speaker 1>stuff on these public you know, uh, directories of sales,

0:27:20.160 --> 0:27:22.280
<v Speaker 1>you know, where you sell something like a used. Good.

0:27:22.560 --> 0:27:25.359
<v Speaker 1>You gotta be really careful because half the people, you know,

0:27:25.400 --> 0:27:27.240
<v Speaker 1>I'm always like, what's the angle here? What are you

0:27:27.240 --> 0:27:29.000
<v Speaker 1>trying to scam me out of? You know? So just

0:27:29.040 --> 0:27:37.480
<v Speaker 1>be very very careful, all right, Darlene says, good morning, Rich.

0:27:37.560 --> 0:27:40.280
<v Speaker 1>My friend's husband just got back from the hospital. He

0:27:40.359 --> 0:27:43.720
<v Speaker 1>kept trying his password and his iPhone is disabled. What

0:27:43.720 --> 0:27:46.040
<v Speaker 1>can he do to get his password reset? My friends

0:27:46.080 --> 0:27:51.840
<v Speaker 1>are in their seventies. Um ooh, that's not good. So

0:27:51.960 --> 0:27:58.399
<v Speaker 1>the iPhone is disabled, Well, that's a problem. You're basically

0:27:58.440 --> 0:28:00.479
<v Speaker 1>gonna have to reformat your iPhone. As far I know,

0:28:01.040 --> 0:28:02.960
<v Speaker 1>I don't think that there is a way for you

0:28:03.080 --> 0:28:06.919
<v Speaker 1>to recover that passcode, because that would be a security

0:28:07.000 --> 0:28:10.160
<v Speaker 1>issue for the iPhone. I mean, maybe you know there's

0:28:10.160 --> 0:28:13.400
<v Speaker 1>some sort of crazy, you know, high tech tool out

0:28:13.400 --> 0:28:15.240
<v Speaker 1>there that could do that, but I don't know of it.

0:28:15.960 --> 0:28:19.000
<v Speaker 1>So I know this isn't what you want to hear.

0:28:19.080 --> 0:28:22.720
<v Speaker 1>But I would say if the device is completely disabled,

0:28:22.800 --> 0:28:25.600
<v Speaker 1>like if you like can't even ever open it again,

0:28:26.040 --> 0:28:28.119
<v Speaker 1>then you're gonna have to format it. But if you

0:28:28.160 --> 0:28:31.520
<v Speaker 1>still have a way to try another code, I would

0:28:31.560 --> 0:28:34.680
<v Speaker 1>ask your your friend that got out of the hospital

0:28:34.720 --> 0:28:37.040
<v Speaker 1>to really think hard and to really just use that

0:28:37.119 --> 0:28:40.520
<v Speaker 1>muscle memory is in his or her brain to just

0:28:40.600 --> 0:28:43.480
<v Speaker 1>like kind of press the numbers without looking the way

0:28:43.520 --> 0:28:46.959
<v Speaker 1>they did before the hospital. So, I don't know. I mean,

0:28:47.000 --> 0:28:49.440
<v Speaker 1>that's a that's a really tough one because you can't

0:28:49.480 --> 0:28:52.480
<v Speaker 1>really recover the passwords on these things. They're just not

0:28:52.560 --> 0:28:55.120
<v Speaker 1>set up to do that as far as I know.

0:28:55.280 --> 0:28:58.560
<v Speaker 1>I mean, so, uh, you got to remember those pass codes.

0:28:58.640 --> 0:29:01.720
<v Speaker 1>And if you the good news is if the phone

0:29:01.800 --> 0:29:05.120
<v Speaker 1>was backed up to iCloud, you could format the phone

0:29:05.560 --> 0:29:07.880
<v Speaker 1>and then you could bring your data back down, So

0:29:07.920 --> 0:29:09.760
<v Speaker 1>you're not gonna lose a whole lot of stuff. But

0:29:09.840 --> 0:29:12.600
<v Speaker 1>it's definitely a pain and it's not fun. And you know,

0:29:12.640 --> 0:29:14.920
<v Speaker 1>you're saying, these people are in their seventies, they're not

0:29:14.920 --> 0:29:16.160
<v Speaker 1>gonna be the ones to do it. I mean, you're

0:29:16.160 --> 0:29:20.320
<v Speaker 1>gonna have to help them do this, Darlene. So, oh gosh, yeah,

0:29:20.360 --> 0:29:23.320
<v Speaker 1>this whole password situation. Oh you know what, I should

0:29:23.320 --> 0:29:25.600
<v Speaker 1>probably mention this while we're on the topic of passwords.

0:29:25.680 --> 0:29:28.520
<v Speaker 1>So I mentioned last week that I talked to the

0:29:28.520 --> 0:29:30.640
<v Speaker 1>CEO of Bitwarden. I don't know how much I said

0:29:30.680 --> 0:29:33.520
<v Speaker 1>about that, but I gotta say Bitwarden is fantastic. So

0:29:33.560 --> 0:29:37.800
<v Speaker 1>if you're looking for a free password manager, I can't

0:29:37.840 --> 0:29:41.520
<v Speaker 1>recommend Bitwarden more highly enough. I mean, it does everything

0:29:41.520 --> 0:29:44.080
<v Speaker 1>you need. I saw the demo of it. It's great.

0:29:45.480 --> 0:29:48.040
<v Speaker 1>You get everything you need in the basic free version

0:29:48.680 --> 0:29:54.080
<v Speaker 1>pretty much except you get you don't get passwords sharing

0:29:54.640 --> 0:29:57.880
<v Speaker 1>with a family member on that free level. You can

0:29:57.960 --> 0:30:01.320
<v Speaker 1>upgrade to the paid level for that. And the sharing

0:30:01.400 --> 0:30:03.720
<v Speaker 1>is actually quite helpful because you don't really want to

0:30:03.720 --> 0:30:06.360
<v Speaker 1>be texting passwords back and forth with your loved ones

0:30:06.800 --> 0:30:08.560
<v Speaker 1>because that puts them at risk. So you want to

0:30:08.640 --> 0:30:11.720
<v Speaker 1>use a password manager to share it with them securely.

0:30:12.200 --> 0:30:13.640
<v Speaker 1>And the way you do this is you just put

0:30:13.640 --> 0:30:16.200
<v Speaker 1>in their email address boom, the password manager shares it

0:30:16.280 --> 0:30:19.080
<v Speaker 1>encrypted with them. They can now either see it on

0:30:19.160 --> 0:30:21.960
<v Speaker 1>their side or you know, add it to their passwords.

0:30:21.960 --> 0:30:25.200
<v Speaker 1>It's pretty it's pretty slick actually, But with Bitwarden, that's

0:30:25.240 --> 0:30:27.400
<v Speaker 1>one of the features that they do keep. They hold

0:30:27.440 --> 0:30:31.560
<v Speaker 1>that back for the premium users. Now, some people did

0:30:31.600 --> 0:30:33.680
<v Speaker 1>email me and they said, Rich, she didn't mention that

0:30:33.720 --> 0:30:39.240
<v Speaker 1>you can get that if you go to Bitwarden's organizational plan.

0:30:39.560 --> 0:30:44.560
<v Speaker 1>Like the business plan basically includes two persons sharing, but

0:30:45.320 --> 0:30:47.560
<v Speaker 1>that gets a little confusing because that is technically a

0:30:47.600 --> 0:30:50.880
<v Speaker 1>business plan. Yes, it's you know, you need individual plans

0:30:50.880 --> 0:30:53.080
<v Speaker 1>to sign up for the business plan. But like I

0:30:53.200 --> 0:30:56.080
<v Speaker 1>do a consumer segment on TV for consumers, and I

0:30:56.120 --> 0:30:58.920
<v Speaker 1>had to stick to what consumers are comparing. You know,

0:30:58.960 --> 0:31:01.040
<v Speaker 1>there could be a lot of plans out there that

0:31:02.040 --> 0:31:05.280
<v Speaker 1>you know, that are free for an organization, but I'm

0:31:05.280 --> 0:31:07.360
<v Speaker 1>not talking about that. And I think that if you're

0:31:07.400 --> 0:31:09.160
<v Speaker 1>savvy enough and you want to set up the business

0:31:09.160 --> 0:31:12.320
<v Speaker 1>plan and do the organizational plan for two persons sharing, fine,

0:31:12.800 --> 0:31:15.920
<v Speaker 1>But I personally am talking about personal plans. That's what

0:31:16.040 --> 0:31:19.280
<v Speaker 1>I compared in my segment. So I think that that's

0:31:19.280 --> 0:31:21.560
<v Speaker 1>like a delineation that needs to stay. You know, I

0:31:21.600 --> 0:31:25.560
<v Speaker 1>need to stick to because my audience is watching for

0:31:25.640 --> 0:31:29.240
<v Speaker 1>a consumer standpoint. And so when I compared consumer things,

0:31:29.640 --> 0:31:32.440
<v Speaker 1>so the consumer version of dash Lane, consumer version of

0:31:32.520 --> 0:31:37.680
<v Speaker 1>last Pass, consumer version of what's the one password that

0:31:37.720 --> 0:31:40.280
<v Speaker 1>people like? I pick things that I thought were free,

0:31:40.360 --> 0:31:42.800
<v Speaker 1>And so what I honed in on is dash Lane

0:31:42.800 --> 0:31:45.200
<v Speaker 1>has a free option, but you can only access your

0:31:45.200 --> 0:31:48.240
<v Speaker 1>passwords on one device. Last Pass has a free option.

0:31:48.320 --> 0:31:51.160
<v Speaker 1>You can only access your passwords on one type of device,

0:31:51.280 --> 0:31:55.320
<v Speaker 1>so tablets or computers, or mobiles, or I think tablets

0:31:55.320 --> 0:31:59.240
<v Speaker 1>and mobiles are in the same Dropbox now has a

0:31:59.280 --> 0:32:03.360
<v Speaker 1>free option, but it's limited to fifty passwords. You also

0:32:03.440 --> 0:32:06.560
<v Speaker 1>have Google. They have a free option called password Manager,

0:32:06.560 --> 0:32:11.040
<v Speaker 1>but that's limited to Chrome, Chromebook, and Android. And then

0:32:11.160 --> 0:32:13.520
<v Speaker 1>you have apple'sy Cloud, which of course is limited to

0:32:13.560 --> 0:32:16.959
<v Speaker 1>Apple products. So I'll put the whole article linked up

0:32:17.000 --> 0:32:19.560
<v Speaker 1>on the show notes. But if you're not using a

0:32:19.560 --> 0:32:22.080
<v Speaker 1>password manager, which if you're listening to a podcast, you

0:32:22.160 --> 0:32:24.640
<v Speaker 1>probably are, But at the same time, you got to

0:32:24.680 --> 0:32:26.640
<v Speaker 1>get started with one of these things because they are

0:32:26.800 --> 0:32:30.320
<v Speaker 1>just essential. So you get the password manager, you come

0:32:30.360 --> 0:32:33.320
<v Speaker 1>up with the master password, and then you protect the

0:32:33.320 --> 0:32:37.480
<v Speaker 1>password manager master password with two factor authentication, and that's

0:32:37.480 --> 0:32:40.240
<v Speaker 1>really the best you can do. That's pretty much the

0:32:40.240 --> 0:32:42.360
<v Speaker 1>best you can do in this day and age, unique

0:32:42.560 --> 0:32:45.880
<v Speaker 1>strong passwords for every website created by a password manager,

0:32:46.120 --> 0:32:49.640
<v Speaker 1>which is then backed up by a two factor authentication.

0:32:49.720 --> 0:32:53.280
<v Speaker 1>That's pretty much you know, you know, if you're doing that,

0:32:53.360 --> 0:33:00.719
<v Speaker 1>you're doing pretty well. Let's see, let's go to this story.

0:33:02.520 --> 0:33:06.120
<v Speaker 1>Western Digital, one of the biggest I get so many

0:33:06.200 --> 0:33:08.600
<v Speaker 1>emails about and I'm sure we talked about this on

0:33:08.640 --> 0:33:11.680
<v Speaker 1>the last show, but this whole idea of sticking a

0:33:11.720 --> 0:33:15.280
<v Speaker 1>flash drive into your iPhone and offloading the pictures, and

0:33:15.400 --> 0:33:17.440
<v Speaker 1>so it's one of the most popular questions I get

0:33:17.520 --> 0:33:20.440
<v Speaker 1>and sand Disk has a new device called the I

0:33:20.600 --> 0:33:25.760
<v Speaker 1>expand flash drive. Looks sounds so nice, doesn't it. Oh

0:33:25.920 --> 0:33:29.120
<v Speaker 1>that's nope, nope. I'm looking for my sound effects. So

0:33:29.200 --> 0:33:30.600
<v Speaker 1>I don't have that one anymore. I used to have

0:33:30.640 --> 0:33:36.200
<v Speaker 1>like enchanted, like whatever. So this has lightning on one side,

0:33:36.400 --> 0:33:41.800
<v Speaker 1>USBC on the other side, which is fantastic for plugging

0:33:41.800 --> 0:33:43.960
<v Speaker 1>this into your iPhone. It has great software that will

0:33:43.960 --> 0:33:46.400
<v Speaker 1>copy all the photos from your iPhone. You can then

0:33:46.440 --> 0:33:48.800
<v Speaker 1>delete the photos off your iPhone, but I don't recommend

0:33:48.840 --> 0:33:50.840
<v Speaker 1>you doing that unless you have them backed up somewhere

0:33:50.880 --> 0:33:54.280
<v Speaker 1>else besides this little flash drive. But you can take

0:33:54.320 --> 0:33:56.080
<v Speaker 1>this little flash drive and then you can connect it

0:33:56.080 --> 0:33:59.200
<v Speaker 1>to your computer and upload those pictures to some sort

0:33:59.240 --> 0:34:01.480
<v Speaker 1>of cloud service as well. Now you can do this

0:34:01.520 --> 0:34:03.440
<v Speaker 1>all from your iPhone without this, But a lot of

0:34:03.480 --> 0:34:05.600
<v Speaker 1>people just like the idea of having their pictures on

0:34:06.160 --> 0:34:09.279
<v Speaker 1>sort of a little hard drive. This is not my

0:34:09.400 --> 0:34:11.440
<v Speaker 1>preferred solution. I like to have everything in the cloud.

0:34:11.480 --> 0:34:13.719
<v Speaker 1>But at the same time, you know, there's a lot

0:34:13.719 --> 0:34:15.799
<v Speaker 1>of people out there, and everyone likes what they like

0:34:15.840 --> 0:34:17.640
<v Speaker 1>to do. Some people don't want to be in the cloud.

0:34:17.800 --> 0:34:19.640
<v Speaker 1>So if you did that, I would put them on

0:34:19.719 --> 0:34:22.360
<v Speaker 1>this little device and then also copy them to a

0:34:22.440 --> 0:34:25.280
<v Speaker 1>hard drive, and now you have your photos in two places.

0:34:26.680 --> 0:34:28.759
<v Speaker 1>If you really wanted to get specific, I would give

0:34:28.800 --> 0:34:30.600
<v Speaker 1>that hard drive, you know, keep it at like your

0:34:30.600 --> 0:34:33.440
<v Speaker 1>friend or family's house, because you don't want it in

0:34:33.480 --> 0:34:36.640
<v Speaker 1>the same house as your flash drive because if something

0:34:36.640 --> 0:34:40.480
<v Speaker 1>ever happened, God forbid, you lose both devices. So again,

0:34:40.520 --> 0:34:43.120
<v Speaker 1>this is a whole You know, there's a method to

0:34:43.120 --> 0:34:45.759
<v Speaker 1>the madness when it comes to being overly cautious with

0:34:45.800 --> 0:34:47.600
<v Speaker 1>all this stuff. But you know, at the same time,

0:34:47.640 --> 0:34:49.320
<v Speaker 1>I've seen a lot of stories and I've gotten a

0:34:49.320 --> 0:34:52.600
<v Speaker 1>lot of emails, so these things do happen anyway. The

0:34:52.640 --> 0:34:56.920
<v Speaker 1>iPhone are the sand disc I expand flash drive looks again,

0:34:57.200 --> 0:35:00.239
<v Speaker 1>works to move files between the iPhone, the iPad pro,

0:35:00.480 --> 0:35:04.240
<v Speaker 1>the Mac computer, any other USB type C devices, including Android.

0:35:04.640 --> 0:35:06.400
<v Speaker 1>So again, the idea is that you can plug this

0:35:06.480 --> 0:35:10.239
<v Speaker 1>into anything you have and exchange files either way or

0:35:10.360 --> 0:35:12.719
<v Speaker 1>just put files on there. You may not know that

0:35:12.760 --> 0:35:15.080
<v Speaker 1>you can plug a flash drive into your iPhone or

0:35:15.640 --> 0:35:18.800
<v Speaker 1>your Android and it will show you that on files

0:35:18.880 --> 0:35:20.799
<v Speaker 1>you can you can browse the files like you would

0:35:20.840 --> 0:35:24.319
<v Speaker 1>a hard drive. It really works pretty well. Uh. You

0:35:24.360 --> 0:35:28.120
<v Speaker 1>get a USB C sorry USB three point zero, and

0:35:28.200 --> 0:35:31.000
<v Speaker 1>of course it has the I Expand Drive app, which

0:35:31.040 --> 0:35:33.359
<v Speaker 1>you know you can use to transfer things back up

0:35:33.360 --> 0:35:36.920
<v Speaker 1>your phone, contacts, photos, all that kind of stuff. The

0:35:37.000 --> 0:35:39.160
<v Speaker 1>drive comes in sixty four gig, one, twenty eight, and

0:35:39.200 --> 0:35:44.360
<v Speaker 1>two fifty six. Prices are MSRP of forty five, sixty

0:35:44.440 --> 0:35:46.960
<v Speaker 1>and ninety dollars. So of course you get your best

0:35:47.320 --> 0:35:49.600
<v Speaker 1>bang for your buck with a two fifty six, because

0:35:49.600 --> 0:35:53.840
<v Speaker 1>that's ninety dollars, which would be let's see here, so

0:35:54.000 --> 0:35:57.720
<v Speaker 1>let's do ninety divided by two fifty six equals thirty

0:35:57.719 --> 0:36:04.759
<v Speaker 1>five cents of gigs thirty five times sixty four, So

0:36:04.840 --> 0:36:09.439
<v Speaker 1>that would bring the sixty four gig to twenty two

0:36:09.480 --> 0:36:12.040
<v Speaker 1>dollars if you did the math the other way, so

0:36:12.239 --> 0:36:15.040
<v Speaker 1>which it's forty five dollars. You're paying a twenty dollars premium.

0:36:15.040 --> 0:36:16.360
<v Speaker 1>So I would just I would just go with the

0:36:16.360 --> 0:36:18.960
<v Speaker 1>two fifty six, if you know, or one twenty eight

0:36:19.000 --> 0:36:21.120
<v Speaker 1>split the difference. I know it's a little bit more expensive,

0:36:21.120 --> 0:36:23.360
<v Speaker 1>but you know, you're getting a lot more capacity, and

0:36:23.760 --> 0:36:31.560
<v Speaker 1>these drives are are these files are very big these days.

0:36:32.800 --> 0:36:38.280
<v Speaker 1>All right, let's get to the next question. Uh oh fuugh, Okay,

0:36:38.520 --> 0:36:40.000
<v Speaker 1>I put this question in here because I was going

0:36:40.080 --> 0:36:42.440
<v Speaker 1>to talk about the bit Warden stuff right after this question.

0:36:42.480 --> 0:36:45.399
<v Speaker 1>But you know, you know mey, This podcasts all over

0:36:45.440 --> 0:36:48.440
<v Speaker 1>the place. But anyway, Hey, Rich, I'm always afraid to

0:36:48.640 --> 0:36:51.439
<v Speaker 1>trust password apps. Here's my solution. Tell me what you think.

0:36:51.840 --> 0:36:54.600
<v Speaker 1>Pick a word, name, et cetera. Pick a number, cap

0:36:54.680 --> 0:36:57.600
<v Speaker 1>the first letter of the website. Pick a character. Example,

0:36:58.520 --> 0:37:01.920
<v Speaker 1>Rich Rock's twenty one capital E dollar sign equals eBay,

0:37:02.239 --> 0:37:05.240
<v Speaker 1>Rich rocks twenty one capital A dollar sign equals Amazon.

0:37:05.640 --> 0:37:08.080
<v Speaker 1>Then any website I go to, I know my password

0:37:08.160 --> 0:37:09.719
<v Speaker 1>due to the first letter of the page. I've been

0:37:09.800 --> 0:37:11.480
<v Speaker 1>using this for years. Once in a while, I change

0:37:11.560 --> 0:37:14.240
<v Speaker 1>up the word good, bad, not safe enough. Thank you

0:37:14.239 --> 0:37:22.160
<v Speaker 1>you Rock. Uh. I'm gonna say now, I think you're

0:37:22.200 --> 0:37:26.520
<v Speaker 1>ahead of the game by having unique passwords for every website.

0:37:26.560 --> 0:37:29.279
<v Speaker 1>But there's a there's a keyword when I say passwords

0:37:29.360 --> 0:37:32.880
<v Speaker 1>need to be strong and unique. These are not what

0:37:32.880 --> 0:37:35.960
<v Speaker 1>I would call strong passwords because it's a pattern and

0:37:36.000 --> 0:37:38.040
<v Speaker 1>they're very easy to figure out. If I was able

0:37:38.040 --> 0:37:40.560
<v Speaker 1>to figure out eBay, I can figure out Amazon, or

0:37:40.600 --> 0:37:42.920
<v Speaker 1>if I happen to see your eBay and in Amazon,

0:37:43.000 --> 0:37:44.640
<v Speaker 1>I see what's going on there and I figure out

0:37:44.680 --> 0:37:46.319
<v Speaker 1>the pattern, and I say, oh, well, I guess if

0:37:46.320 --> 0:37:49.919
<v Speaker 1>it was hey, hey needle, or what's that word? What's

0:37:49.960 --> 0:37:53.719
<v Speaker 1>that hey needle? What's that website that does the home goods? Yeah,

0:37:53.760 --> 0:37:56.080
<v Speaker 1>hey Needle, I was like, Hey Needle, I can already

0:37:56.080 --> 0:37:58.359
<v Speaker 1>tell the password would probably be rich Rocks twenty one

0:37:58.680 --> 0:38:02.960
<v Speaker 1>h dollar sign So I don't recommend this system. I

0:38:02.960 --> 0:38:05.400
<v Speaker 1>think you're you're you're on the right path of getting

0:38:05.520 --> 0:38:09.160
<v Speaker 1>unique passwords, but they're just not strong enough, and I

0:38:09.160 --> 0:38:11.520
<v Speaker 1>would just I would just convert over to a password app.

0:38:11.520 --> 0:38:12.880
<v Speaker 1>The fact that you say you don't trust it, I

0:38:13.160 --> 0:38:16.879
<v Speaker 1>think you need to trust it because they're not infallible.

0:38:16.960 --> 0:38:19.239
<v Speaker 1>But I think they are pretty darn good, and every

0:38:19.280 --> 0:38:22.520
<v Speaker 1>single tech person I know uses one, and I think

0:38:22.560 --> 0:38:26.120
<v Speaker 1>that as long as you're protecting it with two factor

0:38:26.160 --> 0:38:29.680
<v Speaker 1>authentication and you pick a strong master password, I think

0:38:29.719 --> 0:38:31.279
<v Speaker 1>you're going to be pretty good, and I think you'll

0:38:31.320 --> 0:38:34.359
<v Speaker 1>be much happier with the results because you can make

0:38:34.440 --> 0:38:39.160
<v Speaker 1>passwords that are impossibly complex and when I talked to

0:38:39.239 --> 0:38:42.320
<v Speaker 1>bit Warden, the CEO told me that fourteen characters is

0:38:42.360 --> 0:38:44.799
<v Speaker 1>kind of the sweet spot for a good password, So

0:38:45.160 --> 0:38:48.640
<v Speaker 1>that's what I'd recommend. I'd recommend fourteen characters strong passwords

0:38:48.680 --> 0:38:52.480
<v Speaker 1>saved in a password manager, and you can get even wilder.

0:38:52.520 --> 0:38:56.120
<v Speaker 1>You can use like one of these ub keys. Definitely

0:38:56.160 --> 0:38:58.080
<v Speaker 1>want to use two factor for all your websites that

0:38:58.120 --> 0:39:00.880
<v Speaker 1>you log into and just you know, the most security

0:39:00.880 --> 0:39:03.040
<v Speaker 1>you can, the better, the more, the better. You know,

0:39:03.520 --> 0:39:06.920
<v Speaker 1>nobody ever complains about having more security except when you

0:39:06.960 --> 0:39:09.239
<v Speaker 1>actually try to access your own websites. Oh, let me

0:39:09.239 --> 0:39:11.120
<v Speaker 1>give you another tip that I got from the CEO

0:39:11.200 --> 0:39:14.239
<v Speaker 1>of Bitwarden. This I had never heard before, but I

0:39:14.320 --> 0:39:18.439
<v Speaker 1>love it. So now, how all these websites they ask

0:39:18.520 --> 0:39:22.440
<v Speaker 1>you to give up highly personal information like these security answers.

0:39:22.760 --> 0:39:26.399
<v Speaker 1>So the main security answers you get are your dog's name,

0:39:27.080 --> 0:39:30.080
<v Speaker 1>the street you grew up on, your mother's maiden name,

0:39:30.440 --> 0:39:33.480
<v Speaker 1>your first car, your high school mascot. I mean these

0:39:33.480 --> 0:39:36.400
<v Speaker 1>are things that like you can pretty much figure out

0:39:36.440 --> 0:39:39.360
<v Speaker 1>if you're friends with me, or you know, if you

0:39:39.400 --> 0:39:41.640
<v Speaker 1>do a quick Google search on like ninety nine percent

0:39:41.640 --> 0:39:44.120
<v Speaker 1>of people, or look at their Facebook page. So for

0:39:44.160 --> 0:39:46.719
<v Speaker 1>that reason, you don't want to use real answers for

0:39:46.760 --> 0:39:50.959
<v Speaker 1>those questions. So for that reason, I always just picked

0:39:51.040 --> 0:39:53.360
<v Speaker 1>random answers to these questions and wrote them down. But

0:39:54.080 --> 0:39:56.480
<v Speaker 1>the CEO of Bitwarden takes it a step further. He

0:39:56.640 --> 0:40:02.400
<v Speaker 1>told me you generate another password for these answers and

0:40:02.440 --> 0:40:05.480
<v Speaker 1>then save it in your notes. So all these password

0:40:05.520 --> 0:40:08.360
<v Speaker 1>management apps, once you save the password for the website,

0:40:08.440 --> 0:40:11.040
<v Speaker 1>that's just one field. There's another field if you look

0:40:11.160 --> 0:40:13.800
<v Speaker 1>in there called notes, and in there you can just

0:40:13.840 --> 0:40:16.360
<v Speaker 1>type in notes for that website. Well, you type in

0:40:16.440 --> 0:40:19.320
<v Speaker 1>mother's maiden name and let me just generate a password,

0:40:19.360 --> 0:40:21.960
<v Speaker 1>and I'll tell you what it is. P T five

0:40:22.120 --> 0:40:29.000
<v Speaker 1>five I D L F at sign MB explanation point

0:40:29.239 --> 0:40:31.919
<v Speaker 1>Z three QN. Okay, no, I'll take no symbols. Let's

0:40:31.960 --> 0:40:38.040
<v Speaker 1>just do letters T J A K B k x

0:40:38.239 --> 0:40:43.520
<v Speaker 1>A A G T seven G Y three. Uh. Yeah,

0:40:43.600 --> 0:40:45.560
<v Speaker 1>I don't think that anyone is going to figure that

0:40:45.600 --> 0:40:49.600
<v Speaker 1>out as a mother's maiden name. So that's what you do,

0:40:49.760 --> 0:40:51.560
<v Speaker 1>and you put that in as your mother's maiden name,

0:40:51.640 --> 0:40:53.440
<v Speaker 1>and then you copy that and put it in your notes.

0:40:53.560 --> 0:40:57.239
<v Speaker 1>I think this is just an amazing tip. Now, if

0:40:57.239 --> 0:40:59.040
<v Speaker 1>you're a security expert out there, let me know if

0:40:59.040 --> 0:41:00.680
<v Speaker 1>you think there's a problem with that. I could see.

0:41:00.719 --> 0:41:03.480
<v Speaker 1>The only problem I could see is that if you

0:41:03.640 --> 0:41:07.800
<v Speaker 1>had to use a system where you had to verify

0:41:07.840 --> 0:41:10.319
<v Speaker 1>this like verbally, that could be a problem. There are

0:41:10.400 --> 0:41:12.399
<v Speaker 1>some websites that do that, and I also hate that.

0:41:12.719 --> 0:41:14.880
<v Speaker 1>So I have to sit there and say something verbally

0:41:15.400 --> 0:41:19.520
<v Speaker 1>that is a very personal piece of information that this

0:41:19.560 --> 0:41:22.239
<v Speaker 1>person is somehow typing into the website to confirm. So

0:41:22.280 --> 0:41:24.520
<v Speaker 1>that's why I love the idea of coming up with

0:41:25.000 --> 0:41:27.799
<v Speaker 1>basically another password. It's all it is. And so next

0:41:27.840 --> 0:41:32.600
<v Speaker 1>time you encounter these random questions on a website that says,

0:41:32.640 --> 0:41:35.080
<v Speaker 1>you know, what's your favorite food, what did you want

0:41:35.120 --> 0:41:37.239
<v Speaker 1>to be when you grow up? What's your favorite ice

0:41:37.280 --> 0:41:40.600
<v Speaker 1>cream flavor? Just pick four random questions and make up

0:41:40.640 --> 0:41:44.839
<v Speaker 1>four random passwords, put them in or whatever, and next thing,

0:41:44.880 --> 0:41:47.879
<v Speaker 1>you know, just save them and there you go. I mean,

0:41:47.880 --> 0:41:49.799
<v Speaker 1>I had to this is I tweeted about this, but

0:41:49.880 --> 0:41:54.360
<v Speaker 1>this whole COVID situation is like a total land grab

0:41:54.440 --> 0:41:56.560
<v Speaker 1>for personal information. I had to register for a COVID

0:41:56.640 --> 0:41:59.080
<v Speaker 1>test and I'm not kidding, Like they want to know

0:41:59.400 --> 0:42:02.120
<v Speaker 1>every thing, and I'm like, Why do you need all

0:42:02.160 --> 0:42:06.720
<v Speaker 1>this information? To what degree you need like every single

0:42:06.719 --> 0:42:09.719
<v Speaker 1>thing about me? Why do you need all that? You

0:42:09.760 --> 0:42:11.439
<v Speaker 1>know my kid has to do like a certain app.

0:42:11.440 --> 0:42:13.560
<v Speaker 1>You got to check in on an app to like

0:42:13.600 --> 0:42:16.240
<v Speaker 1>go back to school. And it's like all this stuff

0:42:16.280 --> 0:42:18.319
<v Speaker 1>you gotta you gotta give over to this random app

0:42:18.360 --> 0:42:19.839
<v Speaker 1>I've never heard of so I can drop my kid

0:42:19.840 --> 0:42:24.040
<v Speaker 1>off to school. It's like, what, No, So I've been

0:42:24.280 --> 0:42:27.160
<v Speaker 1>using this new system and it's so far, so good.

0:42:27.920 --> 0:42:29.960
<v Speaker 1>It may, you know, blow up in my face if

0:42:29.960 --> 0:42:33.080
<v Speaker 1>I ever need to remember one of these you know,

0:42:33.360 --> 0:42:35.640
<v Speaker 1>these things like mother's maid a name, because I just

0:42:35.680 --> 0:42:37.200
<v Speaker 1>may not be able to figure it out if I

0:42:37.239 --> 0:42:39.400
<v Speaker 1>didn't take proper notes. So keep those proper notes and

0:42:39.440 --> 0:42:41.960
<v Speaker 1>back up make sure that I don't know. I guess

0:42:42.000 --> 0:42:44.279
<v Speaker 1>you can back up your your file for your from

0:42:44.280 --> 0:42:48.200
<v Speaker 1>your from your password manager. I'm sure there's an export

0:42:48.239 --> 0:42:49.680
<v Speaker 1>to back it up. And then you got to encrypt that,

0:42:49.760 --> 0:42:51.759
<v Speaker 1>make sure that's encrypted, and back to Oh my gosh,

0:42:51.840 --> 0:42:56.160
<v Speaker 1>it just goes on and on and on. Okay, let's

0:42:56.200 --> 0:42:59.600
<v Speaker 1>talk Apple Maps. Speaking of COVID, Apple maps now displays

0:42:59.640 --> 0:43:04.200
<v Speaker 1>COVID nineteen vaccine vaccination locations Apple map users can now

0:43:04.239 --> 0:43:08.279
<v Speaker 1>find the closest pharmacies and healthcare providers offering COVID nineteen vaccines.

0:43:08.719 --> 0:43:11.440
<v Speaker 1>It's through a partnership with vaccine Finder. All you have

0:43:11.520 --> 0:43:14.760
<v Speaker 1>to do is search, hit the search bar and Apple

0:43:14.760 --> 0:43:17.880
<v Speaker 1>Maps and then you'll see COVID nineteen vaccines. Or you

0:43:17.880 --> 0:43:20.759
<v Speaker 1>can use the fine year by menu, or you can

0:43:20.800 --> 0:43:23.720
<v Speaker 1>ask Siri where can I get a COVID vaccination. It'll

0:43:23.719 --> 0:43:26.360
<v Speaker 1>list the hours, address, phone numbers, and a link to

0:43:26.400 --> 0:43:29.440
<v Speaker 1>the provider's website. Right now, they've got twenty thousand locations.

0:43:29.800 --> 0:43:33.400
<v Speaker 1>This is great, but it really it's probably not that

0:43:33.520 --> 0:43:36.680
<v Speaker 1>useful right now because just because a place has a

0:43:36.719 --> 0:43:38.839
<v Speaker 1>COVID link to a vaccine does not mean you're gonna

0:43:38.840 --> 0:43:42.799
<v Speaker 1>get an appointment very easily. All depends on where you live.

0:43:43.000 --> 0:43:45.800
<v Speaker 1>So as we get more and more of these vaccines

0:43:45.840 --> 0:43:50.839
<v Speaker 1>available and people can just go ahead and make a

0:43:50.840 --> 0:43:53.239
<v Speaker 1>appointment at the place closest near them, this is gonna

0:43:53.239 --> 0:43:56.200
<v Speaker 1>be great, but right now vaccine appointments are still a

0:43:56.200 --> 0:43:58.640
<v Speaker 1>little hit or missed depending on where you live. In fact,

0:43:58.640 --> 0:44:02.239
<v Speaker 1>this was my KTLA story today. It was about these

0:44:02.239 --> 0:44:05.680
<v Speaker 1>computer programmers that are making their own websites that are

0:44:05.680 --> 0:44:09.360
<v Speaker 1>sort of like megawebsites that scrape information from all of

0:44:09.360 --> 0:44:12.160
<v Speaker 1>the pharmacy websites and put it on one page. So

0:44:12.280 --> 0:44:15.919
<v Speaker 1>one of those websites is called find my Vaxla. That's

0:44:15.960 --> 0:44:20.000
<v Speaker 1>finemivaxla dot com. That's just for the LA area. If

0:44:20.000 --> 0:44:25.040
<v Speaker 1>you're in New York. Turbovax dot info. Turbovax dot info.

0:44:25.120 --> 0:44:27.920
<v Speaker 1>It's like TurboTax with a v dot info. But the

0:44:27.960 --> 0:44:31.480
<v Speaker 1>big one is vaccinespotter dot org. And I talked to

0:44:31.520 --> 0:44:35.600
<v Speaker 1>the guy Nick who created this website. Smart guy doesn't

0:44:35.600 --> 0:44:37.120
<v Speaker 1>make any money on it, just kind of does it

0:44:37.160 --> 0:44:39.560
<v Speaker 1>because he's a computer programmer. He was frustrated trying to

0:44:39.560 --> 0:44:41.560
<v Speaker 1>get his parents or his grandparents for I don't know,

0:44:41.600 --> 0:44:46.040
<v Speaker 1>someone an appointment. And so now he's scanning all the

0:44:46.080 --> 0:44:49.279
<v Speaker 1>pharmacy chains across the US. And if you look like

0:44:49.320 --> 0:44:53.720
<v Speaker 1>if you click Alaska, you can see the pharmacy chains

0:44:53.760 --> 0:44:57.520
<v Speaker 1>like Walmarts, Walgreens, you know, whatever's over there, and it

0:44:57.640 --> 0:45:02.560
<v Speaker 1>tells you the vac oh the vaccine type as well. Interesting.

0:45:03.080 --> 0:45:05.840
<v Speaker 1>So he does a great job. They all do. But

0:45:05.880 --> 0:45:08.640
<v Speaker 1>they're doing this, you know, the kindness of their own hearts.

0:45:09.000 --> 0:45:10.920
<v Speaker 1>And I figured this out the hard way too. It's

0:45:10.920 --> 0:45:12.840
<v Speaker 1>like I was trying to get my parents vaccines in

0:45:12.880 --> 0:45:16.480
<v Speaker 1>New Jersey and believe me, oh my gosh, just trying

0:45:16.520 --> 0:45:20.319
<v Speaker 1>to navigate all these websites. There's just so many of them.

0:45:20.400 --> 0:45:24.040
<v Speaker 1>It's like, I get it, but it's also just really frustrating.

0:45:24.080 --> 0:45:25.960
<v Speaker 1>And I'm a tech person, and so for my parents,

0:45:25.960 --> 0:45:28.040
<v Speaker 1>they're not going to sit there online for an hour

0:45:28.120 --> 0:45:30.800
<v Speaker 1>a day looking for appointments scouring all these various sites.

0:45:30.840 --> 0:45:32.320
<v Speaker 1>Some of them ask you to put all your information

0:45:32.400 --> 0:45:34.600
<v Speaker 1>in before you can even look. So that's what these

0:45:34.640 --> 0:45:38.200
<v Speaker 1>sites do. And so you know, it's a good thing

0:45:38.239 --> 0:45:42.319
<v Speaker 1>that we have this availability, that we're getting more availability,

0:45:42.400 --> 0:45:44.560
<v Speaker 1>and it's just it's making it easier to find. But

0:45:44.600 --> 0:45:47.360
<v Speaker 1>these guys did a cool job of getting this information

0:45:47.440 --> 0:45:50.359
<v Speaker 1>on one page and making it a lot easier than

0:45:50.960 --> 0:45:53.560
<v Speaker 1>going from site to site to site to site to site.

0:45:53.800 --> 0:45:56.320
<v Speaker 1>This will tell you if there's appointments. It's not always perfect.

0:45:56.320 --> 0:45:58.480
<v Speaker 1>Believe me. It can say there's an appointment, you go

0:45:58.520 --> 0:46:00.840
<v Speaker 1>to the website and no, it's gone, because guess what,

0:46:00.920 --> 0:46:02.799
<v Speaker 1>you're not the only person looking at this website. There's

0:46:03.080 --> 0:46:07.440
<v Speaker 1>thousands of other people scouring the web for these appointments.

0:46:13.760 --> 0:46:16.879
<v Speaker 1>All right, Uh, hello, I recently received an email from

0:46:16.920 --> 0:46:19.640
<v Speaker 1>AT and T stating they were changing from Direct TV.

0:46:20.200 --> 0:46:21.839
<v Speaker 1>Do you know what that means for someone who has

0:46:21.880 --> 0:46:25.680
<v Speaker 1>Direct TV? The information we are to read is nineteen pages,

0:46:25.920 --> 0:46:27.879
<v Speaker 1>just wondering if you heard anything about this and if

0:46:27.880 --> 0:46:29.640
<v Speaker 1>we now have to take AT and T instead of

0:46:29.640 --> 0:46:32.440
<v Speaker 1>Direct TV. Thank you very much for reading this email.

0:46:32.520 --> 0:46:35.480
<v Speaker 1>Enjoy learning from you on Fox four in Kansas City.

0:46:35.640 --> 0:46:40.719
<v Speaker 1>Thank you. Joan, Joan, good question. So I had to

0:46:40.760 --> 0:46:43.560
<v Speaker 1>do some research on this one because I wasn't totally familiar.

0:46:43.600 --> 0:46:45.840
<v Speaker 1>I know that AT and T. This is kind of

0:46:45.880 --> 0:46:50.399
<v Speaker 1>a weird thing. AT and T kind of sold DirecTV, which,

0:46:50.440 --> 0:46:52.320
<v Speaker 1>by the way, they just bought DirecTV a couple of

0:46:52.360 --> 0:46:54.640
<v Speaker 1>years ago, and now they're selling it, but they're selling

0:46:54.680 --> 0:46:57.480
<v Speaker 1>it but keeping an interest, so it's still kind of

0:46:57.480 --> 0:46:59.560
<v Speaker 1>their company, but it's got a third party that's kind

0:46:59.560 --> 0:47:04.360
<v Speaker 1>of running, which is called TPG. I know, so confusing,

0:47:04.520 --> 0:47:07.080
<v Speaker 1>But here's this section of their little letter that I

0:47:07.160 --> 0:47:13.880
<v Speaker 1>think is pertinent to you, and it says seamless customer transition.

0:47:14.000 --> 0:47:17.439
<v Speaker 1>Once the transaction is completed, existing AT and T video

0:47:17.480 --> 0:47:21.400
<v Speaker 1>subscribers will become new Direct TV customers and will be

0:47:21.400 --> 0:47:24.920
<v Speaker 1>able to keep their video service and any bundled wireless

0:47:25.000 --> 0:47:27.839
<v Speaker 1>or broadband services, as well as HBO Max plus any

0:47:27.880 --> 0:47:34.840
<v Speaker 1>associated discounts. When the transaction closed closes, all existing content deals,

0:47:34.840 --> 0:47:37.279
<v Speaker 1>including Sunday Ticket will become part of what they call

0:47:37.400 --> 0:47:40.600
<v Speaker 1>new Direct TV. Customers will continue to have access to

0:47:40.640 --> 0:47:43.920
<v Speaker 1>premium content via DirecTV, and AT and T will receive

0:47:44.239 --> 0:47:47.360
<v Speaker 1>AT and T TV will receive the same services, channel lineups,

0:47:47.360 --> 0:47:51.000
<v Speaker 1>and customer care. So it sounds like AT oh my gosh,

0:47:51.040 --> 0:47:54.719
<v Speaker 1>so confusing. AT and T TV and Direct TV are

0:47:54.719 --> 0:47:57.840
<v Speaker 1>going to be similar, like kind of aligned. And I

0:47:57.880 --> 0:48:00.400
<v Speaker 1>think the reality here is that the right on the

0:48:00.400 --> 0:48:04.200
<v Speaker 1>wall for direct TV, it was a fantastic way of

0:48:04.239 --> 0:48:06.960
<v Speaker 1>delivering TV to people back in the day, but now

0:48:07.400 --> 0:48:10.279
<v Speaker 1>it's kind of a not a not so much Well

0:48:10.280 --> 0:48:11.799
<v Speaker 1>maybe it is a sinking ship. I don't know what

0:48:11.840 --> 0:48:13.840
<v Speaker 1>the what the term is for it, but it's just

0:48:14.280 --> 0:48:17.160
<v Speaker 1>the returns are not increasing on that. It's it. They're

0:48:17.200 --> 0:48:19.080
<v Speaker 1>going down every year because more and more people just

0:48:19.120 --> 0:48:23.120
<v Speaker 1>continue to cancel services like direct TV in favor of

0:48:23.840 --> 0:48:28.120
<v Speaker 1>subscription services and also of uh, you know, cable that's

0:48:28.120 --> 0:48:31.160
<v Speaker 1>delivered over the internet and so you just don't need

0:48:31.200 --> 0:48:34.480
<v Speaker 1>to have a satellite dish in your yard anymore. And

0:48:34.520 --> 0:48:37.480
<v Speaker 1>so I think long story short for you, Joan, I

0:48:37.520 --> 0:48:39.040
<v Speaker 1>don't think you have to worry about anything. I think

0:48:39.080 --> 0:48:41.479
<v Speaker 1>that there there might be some change in the name

0:48:41.760 --> 0:48:43.800
<v Speaker 1>or change a lot, you know, changes in the lineup

0:48:43.880 --> 0:48:45.759
<v Speaker 1>or something like that. But I think it sounds like

0:48:46.280 --> 0:48:48.479
<v Speaker 1>for now at least, everything's going to stay the same

0:48:48.920 --> 0:48:51.600
<v Speaker 1>and the uh, the customers that are at and T

0:48:51.760 --> 0:48:54.920
<v Speaker 1>video customers will become direct TV customers, and I think

0:48:54.960 --> 0:48:59.000
<v Speaker 1>Direct TV customers will just kind of remain Direct TV customers.

0:48:59.040 --> 0:49:02.520
<v Speaker 1>So hope that helps with the transition there. But thanks

0:49:02.520 --> 0:49:05.319
<v Speaker 1>for watching on Fox four Kansas City. I know a

0:49:05.320 --> 0:49:07.279
<v Speaker 1>lot of people love to watch on that. I get

0:49:07.320 --> 0:49:09.719
<v Speaker 1>a lot of emails from you in Kansas City, so

0:49:09.800 --> 0:49:11.759
<v Speaker 1>thank you. Well, if you go to an Apple store,

0:49:11.800 --> 0:49:15.160
<v Speaker 1>you probably want to be nice. This is an article

0:49:15.200 --> 0:49:18.440
<v Speaker 1>from Apple Insider based on a TikTok video that has

0:49:18.520 --> 0:49:21.759
<v Speaker 1>kind of gone viral. Former Apple store employee says, you

0:49:21.800 --> 0:49:24.680
<v Speaker 1>know what, if you're really nice to the Apple store employees,

0:49:24.719 --> 0:49:28.200
<v Speaker 1>they might surprise and delight you by h maybe doing

0:49:28.280 --> 0:49:30.480
<v Speaker 1>a repair that might cost money and give it you

0:49:30.520 --> 0:49:36.000
<v Speaker 1>for free. And so this TikTok user says that rude

0:49:36.000 --> 0:49:38.320
<v Speaker 1>customers you know, come in all the time. Of course

0:49:38.360 --> 0:49:41.440
<v Speaker 1>they do. I mean, we get that it's everywhere. You're

0:49:41.440 --> 0:49:43.480
<v Speaker 1>gonna get your problem fixed, but you're gonna have to

0:49:43.520 --> 0:49:46.719
<v Speaker 1>pay for it. But if you're really nice, and of

0:49:46.760 --> 0:49:51.040
<v Speaker 1>course this doesn't happen every time, but these staff members

0:49:51.040 --> 0:49:54.280
<v Speaker 1>are apparently empowered to, you know, go above and beyond.

0:49:54.440 --> 0:49:56.879
<v Speaker 1>And if you're really nice and you're really amazing, Matt,

0:49:56.920 --> 0:49:58.759
<v Speaker 1>we might just do a little repair for you for free.

0:49:59.560 --> 0:50:03.319
<v Speaker 1>And so gives the example of you come in with

0:50:03.320 --> 0:50:05.520
<v Speaker 1>a water damage phone. You're not supposed to be able

0:50:05.520 --> 0:50:07.560
<v Speaker 1>to replace those without a fee, but you know what, Nah,

0:50:07.600 --> 0:50:10.640
<v Speaker 1>we'll just give you fore replacement. And I can definitely

0:50:10.640 --> 0:50:15.000
<v Speaker 1>see this happening because it's one of those things where

0:50:15.480 --> 0:50:18.319
<v Speaker 1>it doesn't really cost Apple to it doesn't cost them

0:50:18.360 --> 0:50:20.960
<v Speaker 1>much to give you like a refurbished phone, and so

0:50:21.040 --> 0:50:23.520
<v Speaker 1>why not and if you're really nice, and it's something

0:50:23.520 --> 0:50:25.160
<v Speaker 1>that these people see and they kind of, you know,

0:50:25.160 --> 0:50:26.719
<v Speaker 1>they get a you know, I don't know if there's

0:50:26.719 --> 0:50:29.960
<v Speaker 1>like an allotment you get every week of like surprising delights,

0:50:30.000 --> 0:50:32.480
<v Speaker 1>but I can definitely see this happening. And I remember

0:50:32.480 --> 0:50:34.799
<v Speaker 1>one time I brought my laptop and I bought a

0:50:34.800 --> 0:50:38.920
<v Speaker 1>brand new laptop and it crapped out after I don't know,

0:50:39.760 --> 0:50:41.640
<v Speaker 1>not even a couple of weeks, and so I brought

0:50:41.680 --> 0:50:43.960
<v Speaker 1>into the Apple Store and it was a logic board

0:50:44.000 --> 0:50:46.120
<v Speaker 1>that fried, and the guy was like, all right, hold on,

0:50:46.200 --> 0:50:49.280
<v Speaker 1>let me go get you a new a new MacBook

0:50:49.320 --> 0:50:51.520
<v Speaker 1>from the back and I'll just swap it out. And

0:50:51.560 --> 0:50:53.359
<v Speaker 1>so I was like, oh my gosh, that's so cool.

0:50:53.400 --> 0:50:55.319
<v Speaker 1>Now I get it. It's it's under the warranty. So

0:50:55.360 --> 0:50:57.800
<v Speaker 1>this is not like, you know, they're not they won't

0:50:57.800 --> 0:51:02.200
<v Speaker 1>doing me any favors. But the reality was he well,

0:51:02.239 --> 0:51:06.400
<v Speaker 1>actually the story ends badly because he could have swapped

0:51:06.400 --> 0:51:07.920
<v Speaker 1>it out, but he couldn't because once he looked it up,

0:51:07.960 --> 0:51:12.000
<v Speaker 1>he said, oh, you bought this from Amazon. I said yeah.

0:51:12.040 --> 0:51:13.480
<v Speaker 1>And oh no, he said, did you not buy this

0:51:13.520 --> 0:51:14.799
<v Speaker 1>from the Apple Store. I said no, I bought it

0:51:14.840 --> 0:51:17.680
<v Speaker 1>from Amazon. He said, I can't replace that. It's a

0:51:17.680 --> 0:51:21.680
<v Speaker 1>third party. So back then Amazon was not an authorized

0:51:21.719 --> 0:51:25.680
<v Speaker 1>reseller of Apple computers, and so it was basically like

0:51:25.760 --> 0:51:27.399
<v Speaker 1>a gray market. I don't know how they got them,

0:51:27.880 --> 0:51:30.000
<v Speaker 1>but they couldn't replace it at the store. So I'd

0:51:30.000 --> 0:51:31.759
<v Speaker 1>just send it back to Amazon, which was fine, and

0:51:31.800 --> 0:51:34.440
<v Speaker 1>from that day on, I've always bought my Apple stuff

0:51:34.480 --> 0:51:37.080
<v Speaker 1>from Apple, but now you know I say that, but

0:51:37.440 --> 0:51:39.399
<v Speaker 1>even if you go on Amazon, it's still a lot

0:51:39.400 --> 0:51:41.680
<v Speaker 1>of the Amazon stuff is I think they have a

0:51:41.719 --> 0:51:43.920
<v Speaker 1>deal with Apple now where it is direct, they're like

0:51:44.160 --> 0:51:47.239
<v Speaker 1>a third party reseller, and so is a lot of

0:51:47.239 --> 0:51:50.319
<v Speaker 1>the local stores you see, and especially Best Buy. So

0:51:50.400 --> 0:51:52.600
<v Speaker 1>I think this was when Apple wasn't as big as

0:51:52.600 --> 0:51:55.239
<v Speaker 1>they are now. It was when these places would kind

0:51:55.239 --> 0:51:57.400
<v Speaker 1>of third party sell their stuff. But now it's all

0:51:57.480 --> 0:52:00.520
<v Speaker 1>legit and I think you get the same exact benefits

0:52:00.520 --> 0:52:02.719
<v Speaker 1>wherever you go. But anyway, my point is that I

0:52:02.800 --> 0:52:04.400
<v Speaker 1>was really nice. The guy was really nice. He was like,

0:52:04.440 --> 0:52:06.440
<v Speaker 1>all right, sure whatever, but then he kind of I

0:52:06.440 --> 0:52:08.560
<v Speaker 1>guess maybe he couldn't do it. So anyway, they didn't

0:52:08.560 --> 0:52:09.920
<v Speaker 1>surprise him to light me. But I've been in the

0:52:09.920 --> 0:52:12.400
<v Speaker 1>Apple Store plenty of times for things, and believe me,

0:52:12.840 --> 0:52:15.040
<v Speaker 1>I think that they are really great there, and the

0:52:15.080 --> 0:52:18.720
<v Speaker 1>fact that you have that genius bar is just really

0:52:18.760 --> 0:52:21.080
<v Speaker 1>fantastic anywhere in the world. I was in Japan once

0:52:21.640 --> 0:52:25.520
<v Speaker 1>and my my MacBook Air hard drive crashed, which was

0:52:25.560 --> 0:52:27.439
<v Speaker 1>the worst thing ever. I didn't know what was wrong,

0:52:27.480 --> 0:52:30.040
<v Speaker 1>but I just couldn't start up my computer, and I

0:52:30.040 --> 0:52:32.040
<v Speaker 1>could not believe that I was able to make an appointment.

0:52:32.239 --> 0:52:34.560
<v Speaker 1>They did a little you know, analytics on it, and

0:52:34.560 --> 0:52:37.160
<v Speaker 1>they said, oh, you're hard drives fried, so you need

0:52:37.160 --> 0:52:38.480
<v Speaker 1>a new one. And I said, well, I'm not going

0:52:38.560 --> 0:52:40.080
<v Speaker 1>to leave it here because you know, I got to

0:52:40.120 --> 0:52:43.520
<v Speaker 1>fly back. But thank you, and you know, I felt better.

0:52:43.560 --> 0:52:45.360
<v Speaker 1>I didn't have a computer that whole trip, which was

0:52:45.440 --> 0:52:49.800
<v Speaker 1>kind of a problem, but I used my producer's computer

0:52:49.920 --> 0:52:53.280
<v Speaker 1>for that trip to kind of write my stories. But anyway,

0:52:53.360 --> 0:52:55.719
<v Speaker 1>it's just one of those things where this is the

0:52:55.880 --> 0:52:58.719
<v Speaker 1>this is the kind of service, the top level of

0:52:58.760 --> 0:53:01.520
<v Speaker 1>service you get from Apple, you know, and this is

0:53:01.520 --> 0:53:04.880
<v Speaker 1>why people love them. And I found that out. So anyway,

0:53:06.239 --> 0:53:12.000
<v Speaker 1>let's get to another question. Let's see Laurie says, what's

0:53:12.040 --> 0:53:14.080
<v Speaker 1>the best and safest way to print out full text

0:53:14.120 --> 0:53:17.120
<v Speaker 1>message conversations from my phone to my computer so I

0:53:17.120 --> 0:53:21.640
<v Speaker 1>can print them out? Thank you, Luri, Lauri in Pasadena.

0:53:22.320 --> 0:53:24.160
<v Speaker 1>I did not know a way. I don't, I don't.

0:53:24.280 --> 0:53:25.960
<v Speaker 1>I get this question over and over. I don't know

0:53:25.960 --> 0:53:28.120
<v Speaker 1>why people need to print out their texts, but they

0:53:28.120 --> 0:53:30.000
<v Speaker 1>need to print them out all the time for some reason.

0:53:31.000 --> 0:53:34.640
<v Speaker 1>So uh, I don't know. I recommend just taking screenshots

0:53:34.640 --> 0:53:37.240
<v Speaker 1>and printing those out. But if you need to actually

0:53:37.880 --> 0:53:42.800
<v Speaker 1>print a text message from your phone, there's a website.

0:53:42.840 --> 0:53:45.160
<v Speaker 1>I have not tested it, but it's called print text

0:53:45.160 --> 0:53:49.160
<v Speaker 1>Messages dot net. And you know, they've got an app

0:53:49.160 --> 0:53:51.759
<v Speaker 1>that you can download for the Mac computer, which yeah,

0:53:51.760 --> 0:53:53.680
<v Speaker 1>I'd be a little sketch, a little, you know, a

0:53:53.719 --> 0:53:55.960
<v Speaker 1>little worried about that. But they also have an Android app.

0:53:56.239 --> 0:53:58.959
<v Speaker 1>So the Android app I think is probably fine because

0:53:59.000 --> 0:54:01.600
<v Speaker 1>it's just going to access Android works very differently. Any

0:54:01.640 --> 0:54:05.680
<v Speaker 1>any program can pretty much access mobile sms, so I

0:54:05.680 --> 0:54:07.719
<v Speaker 1>think you'll be fine with that. But it is five

0:54:07.760 --> 0:54:12.000
<v Speaker 1>dollars to access this and get the full, the full

0:54:12.120 --> 0:54:14.280
<v Speaker 1>use out of it. And I actually got an email

0:54:14.440 --> 0:54:18.880
<v Speaker 1>back from Lauri saying that she paid the five dollars

0:54:18.960 --> 0:54:21.239
<v Speaker 1>and it worked. And so I guess if you need

0:54:21.239 --> 0:54:23.839
<v Speaker 1>to print out your text messages, print text Messages dot

0:54:24.000 --> 0:54:27.719
<v Speaker 1>net is the place to go. There you go. Lori

0:54:27.840 --> 0:54:30.520
<v Speaker 1>in Pasadena tried it out. All right. Let's end with

0:54:30.640 --> 0:54:35.320
<v Speaker 1>the BMW I four. This is the first all electric

0:54:35.440 --> 0:54:39.680
<v Speaker 1>sedan from BMW. You know BMW had that. I gosh,

0:54:39.719 --> 0:54:41.280
<v Speaker 1>what is it? I don't know what it was called

0:54:41.680 --> 0:54:43.920
<v Speaker 1>that electric car that was you know, it was kind

0:54:43.920 --> 0:54:46.760
<v Speaker 1>of their first. It was a little funky, little funky design.

0:54:47.440 --> 0:54:49.880
<v Speaker 1>People love it, and you know, I considered getting one

0:54:49.920 --> 0:54:52.880
<v Speaker 1>at one point. But this I four looks like a

0:54:52.920 --> 0:54:56.279
<v Speaker 1>BMW standard, you know, like an X three or or

0:54:56.360 --> 0:54:58.479
<v Speaker 1>what do they call X three or no, sorry, I three.

0:54:58.960 --> 0:55:02.520
<v Speaker 1>The X is these SUVs. But this looks like a

0:55:03.320 --> 0:55:06.279
<v Speaker 1>like a typical like a three series, except it's an

0:55:06.360 --> 0:55:08.359
<v Speaker 1>electric and they call it the I four. It looks

0:55:08.360 --> 0:55:12.479
<v Speaker 1>really cool, three hundred miles range, and it's a little

0:55:12.480 --> 0:55:15.440
<v Speaker 1>bit less than Tesla according to tech Crunch. But you know,

0:55:15.680 --> 0:55:19.880
<v Speaker 1>the reality is, we now have a BMW all electric

0:55:19.920 --> 0:55:23.480
<v Speaker 1>sedan that looks just like a regular BMW. And the

0:55:23.480 --> 0:55:26.120
<v Speaker 1>reason I share this is because I've been testing out

0:55:26.160 --> 0:55:29.280
<v Speaker 1>a lot of electric cars lately, and I gotta be honest.

0:55:29.920 --> 0:55:33.319
<v Speaker 1>I was all set on the Tesla three, and then

0:55:33.320 --> 0:55:35.560
<v Speaker 1>all of a sudden I started testing these other electric cars.

0:55:35.560 --> 0:55:37.640
<v Speaker 1>I'm like, oh my gosh, there's so many of them,

0:55:38.080 --> 0:55:41.120
<v Speaker 1>you know, like the Chevy Bolt Euv I tested. You

0:55:41.200 --> 0:55:44.960
<v Speaker 1>got this new BMW, You've got the new Volkswagon, which

0:55:44.960 --> 0:55:47.960
<v Speaker 1>I really love, the ID four. But I'll be honest,

0:55:48.000 --> 0:55:50.120
<v Speaker 1>the more I test these cars, the more I kind

0:55:50.120 --> 0:55:54.439
<v Speaker 1>of think to myself, it's not just the car, it's

0:55:54.480 --> 0:55:56.919
<v Speaker 1>really Tesla as a company. It's the reason why people

0:55:57.040 --> 0:56:01.520
<v Speaker 1>choose Apple for the iPhone. Is an entire company that

0:56:01.600 --> 0:56:05.000
<v Speaker 1>is dedicated to this car that they created from the

0:56:05.040 --> 0:56:07.480
<v Speaker 1>ground up to be electric and to be amazing and

0:56:07.520 --> 0:56:09.400
<v Speaker 1>to be awesome. And the software and the hardware and

0:56:09.440 --> 0:56:12.120
<v Speaker 1>everything works together, and that's really what you're getting. You're

0:56:12.120 --> 0:56:15.560
<v Speaker 1>getting in an iPhone of a car. And so the

0:56:15.560 --> 0:56:17.759
<v Speaker 1>more I thought about, ugh, do I want to Volkswagen

0:56:17.840 --> 0:56:20.200
<v Speaker 1>that they're kind of like, you know, they're tiptoeing in

0:56:20.239 --> 0:56:21.960
<v Speaker 1>And yes, these are big car companies with a lot

0:56:22.000 --> 0:56:24.040
<v Speaker 1>of money and they can figure things out, but at

0:56:24.040 --> 0:56:26.839
<v Speaker 1>the end of the day, they're an older company that

0:56:26.920 --> 0:56:29.760
<v Speaker 1>does things in old ways in addition to the new ways,

0:56:30.040 --> 0:56:33.400
<v Speaker 1>whereas Tesla only does things in the new ways. And

0:56:33.480 --> 0:56:34.880
<v Speaker 1>I get it, Like I always say, there's a lot

0:56:34.920 --> 0:56:36.400
<v Speaker 1>of different people in this world. You don't have to

0:56:36.400 --> 0:56:38.160
<v Speaker 1>agree with me. But the more I think about it,

0:56:38.160 --> 0:56:41.040
<v Speaker 1>the more I just kind of want the Tesla because

0:56:41.160 --> 0:56:45.840
<v Speaker 1>I'm buying into a world not just like an electric car.

0:56:46.400 --> 0:56:48.560
<v Speaker 1>And so for that reason, I'm kind of like, yeah,

0:56:48.600 --> 0:56:51.080
<v Speaker 1>I think I just need to go with Tesla and

0:56:51.080 --> 0:56:52.360
<v Speaker 1>I'm not gonna I don't think I'm gonna buy it

0:56:52.400 --> 0:56:55.040
<v Speaker 1>anytime soon. I think, you know, it's like my car's fine,

0:56:55.080 --> 0:56:57.400
<v Speaker 1>I don't need a new car, but definitely getting a

0:56:57.440 --> 0:57:01.080
<v Speaker 1>little Tesla electric car and vat there. That's for sure.

0:57:01.160 --> 0:57:02.880
<v Speaker 1>It's starting to creep in on me, you know what

0:57:02.920 --> 0:57:05.920
<v Speaker 1>I mean, Like, ah, that would just be nice, you know.

0:57:08.560 --> 0:57:10.799
<v Speaker 1>And people love their Teslas, I know, believe me, I

0:57:10.800 --> 0:57:12.640
<v Speaker 1>see them all the time. But I would get my

0:57:12.680 --> 0:57:14.600
<v Speaker 1>windows tinted. I don't know why that's on an option

0:57:14.680 --> 0:57:17.320
<v Speaker 1>on the website. That's gonna do it for this episode

0:57:17.360 --> 0:57:19.320
<v Speaker 1>of the show. If you'd like to submit a question

0:57:19.360 --> 0:57:21.320
<v Speaker 1>for me to answer, you can do it two ways.

0:57:21.880 --> 0:57:24.360
<v Speaker 1>Just go to rich on Tech dot tv slash podcast

0:57:24.480 --> 0:57:27.400
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0:57:27.440 --> 0:57:29.720
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0:57:29.760 --> 0:57:33.040
<v Speaker 1>tech and hit the big blue send email button. Also,

0:57:33.080 --> 0:57:34.840
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<v Speaker 1>rate this podcast dot com slash rich on Tech. You

0:57:42.440 --> 0:57:45.400
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0:57:45.440 --> 0:57:47.680
<v Speaker 1>Be sure to check the show notes for anything that

0:57:47.720 --> 0:57:50.200
<v Speaker 1>I mentioned in the show. I do spend time crafting those,

0:57:50.240 --> 0:57:52.720
<v Speaker 1>so please click them. No matter where you live in

0:57:52.760 --> 0:57:55.640
<v Speaker 1>the US, you can download the free ktla plus app

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0:58:05.800 --> 0:58:07.840
<v Speaker 1>It's so cool. I love it. I would love if

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<v Speaker 1>you check it out. Just download KTLA Plus on Apple TV,

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0:58:16.880 --> 0:58:18.800
<v Speaker 1>my segments. Like my sister did the other day. I

0:58:18.800 --> 0:58:20.680
<v Speaker 1>think it's the first time she's ever seen me on TV,

0:58:21.080 --> 0:58:23.720
<v Speaker 1>and she just kept sending me screenshots. She's like, you're funny. Oh,

0:58:23.760 --> 0:58:26.720
<v Speaker 1>this is so cool. That's awesome. Yeah, been doing it

0:58:26.760 --> 0:58:29.560
<v Speaker 1>for ten years. My name is rich Demiro. Thanks so

0:58:29.640 --> 0:58:31.800
<v Speaker 1>much for listening. There are so many ways you can

0:58:31.800 --> 0:58:34.320
<v Speaker 1>spend an hour of your time. I really do appreciate

0:58:34.320 --> 0:58:37.480
<v Speaker 1>you spending it with me. Stay safe, I will talk

0:58:37.520 --> 0:58:38.480
<v Speaker 1>to you real soon.