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Speaker 1: The new Nest Hub watches you as you sleep. But

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Speaker 1: there's a reason. Chrome adds live captions to pretty much

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Speaker 1: any audio or video on the web. Plus an Apple

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Speaker 1: Store secret and your tech questions Answered? What's going on?

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Speaker 1: I'm Rich Dmiro and this is Rich on Tech, the

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Speaker 1: podcast where I talk about the tech stuff I think

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Speaker 1: you should know about, and it's where I answer the

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Speaker 1: questions that you send me. I'm the tech reporter at

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Speaker 1: KTLA Channel five in Los Angeles. Hopefully you are having

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Speaker 1: a fantastic day wherever you are. So I just used

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Speaker 1: task grab it for the very first time, and this

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Speaker 1: is a company that I kind of actually forgot about.

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Speaker 1: To be honest, you know, I always have this list

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Speaker 1: of things I want to do around the house, but

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Speaker 1: I just never do them, and I know it's bad.

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Speaker 1: It's bad. It's bad. I've been on a kick though.

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Speaker 1: I've really been trying to be more productive in twenty

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Speaker 1: twenty one, get through all the things that I need

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Speaker 1: to do that. You know, a lot of these things,

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Speaker 1: like these little things on your to do list, you

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Speaker 1: know they cost money, and so you don't necessarily want

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Speaker 1: to do them because you don't want to spend the

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Speaker 1: money but then you sit there and you're like, why

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Speaker 1: am I not doing this? Why am I not doing this?

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Speaker 1: And it really comes down to like just kind of

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Speaker 1: coordinating and just saying like, look, I can do it.

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Speaker 1: You know, It's like it's not that expensive sometimes. And

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Speaker 1: so that was the case with some ring lights that

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Speaker 1: I wanted to put up that I've had sitting around

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Speaker 1: my house for a while. And so finally I forget.

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Speaker 1: I actually got a pitch from task grab It for

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Speaker 1: something totally unrelated, and I was like, oh my gosh,

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Speaker 1: I forgot about task grab It, And so I went

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Speaker 1: on the app and I looked I had my old

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Speaker 1: account because I did a story with task grab It,

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Speaker 1: like many many years ago. Let me see how many

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Speaker 1: years ago? This was task grab It KTLA uh May sixth,

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Speaker 1: twenty fifteen. Okay, so five six years ago. That's a

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Speaker 1: long time ago. So I, you know, so I created

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Speaker 1: an account back then when you know when I did

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Speaker 1: the story with them, but they arranged it, so I,

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Speaker 1: you know, I met up with a tasker. We did

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Speaker 1: a couple of tasks, blah blah blah. It was really cool.

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Speaker 1: Ikia bought them. Anyway, long story short, I booked this

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Speaker 1: guy on task grab it to install these ring lamps,

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Speaker 1: and I got to say he did a great job.

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Speaker 1: He was a little late, but it was finding you

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Speaker 1: was such a nice guy that I really didn't mind.

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Speaker 1: And total for the two lights was a hundred bucks.

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Speaker 1: I mean that's pretty good in my you know, I'm

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Speaker 1: not a electrician, but I think a hundred bucks is

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Speaker 1: pretty good. And I love how it's all through the app.

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Speaker 1: It's on demand. You chat with the person that you

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Speaker 1: you know, want to use, so you know, you can

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Speaker 1: look at you put in what you want to do,

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Speaker 1: and then it gives you kind of like the taskers

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Speaker 1: that can do that, and then you pick one you

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Speaker 1: you know, I guess book them and then you kind

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Speaker 1: of chat with them. The funny thing is if people

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Speaker 1: wanted to get around this, they could, They could just

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Speaker 1: chat and then say like, oh, just call me and

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Speaker 1: then arrange the job. But then you don't, you know,

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Speaker 1: it's like you're it's kind of like you don't want

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Speaker 1: to do that. You know, you don't want to get

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Speaker 1: around these systems that these tech company built because there's

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Speaker 1: protections built in for you and the person that's doing

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Speaker 1: the work at your place, So you know, it seems

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Speaker 1: like why wouldn't I just you know, contact them outside

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Speaker 1: of task grab It and just say, hey, can we

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Speaker 1: arrange this for twenty bucks less? But I don't know,

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Speaker 1: not really worth it and I love having the receipt

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Speaker 1: in there and it's great, So I gotta say a

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Speaker 1: great little job. I think they did a nice job.

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Speaker 1: Everything's working nicely, and I don't know, check it out.

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Speaker 1: I'll put the link to task grab It in the

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Speaker 1: show notes so you can check them out if you

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Speaker 1: have stuff to do around the house, like putting stuff together.

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Speaker 1: I still have another thing, so I'll be honest. The

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Speaker 1: other thing, this is the reason why I thought of it,

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Speaker 1: is because we got a basketball net for Christmas and

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Speaker 1: I still have not put it together, and so I

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Speaker 1: need to get a tasker to do that as well.

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Speaker 1: And again it gives you like a little you know,

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Speaker 1: price and everything like how much it's estimated to be. Anyway,

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Speaker 1: I would recommend it. I think task grab It you

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Speaker 1: did a great job. Thank you. All right, let's talk

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Speaker 1: about the first item of the week, the new Nest Hub.

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Speaker 1: And I love the Nest Hub. It's one of my

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Speaker 1: favorite smart displays. But I'll be honest, I'm having a

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Speaker 1: little envy with the Amazon side of things right now

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Speaker 1: because of all the stuff that works with their stuff.

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Speaker 1: Whenever I go into the Amazon four Star store, I

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Speaker 1: always look at like I saw the new what is it,

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Speaker 1: the Echo ten, which just looks so nice. It just

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Speaker 1: it follows you around, and I'm definitely gonna buy one.

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Speaker 1: I think I'm gonna get one for my mom and

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Speaker 1: my dad because then I can video chat with them

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Speaker 1: from across the country and they don't. You know, the

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Speaker 1: problem with video chatting on the phone is that it

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Speaker 1: doesn't you know, it's just annoying to hold your phone,

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Speaker 1: it's shaky. This will follow you around. It kind of

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Speaker 1: swivels left to right, and it's just easy for video chatting.

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Speaker 1: And my wife was like, oh my god, It'd be

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Speaker 1: perfect for our kitchen because then we can chat with

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Speaker 1: your mom while we're cooking. We often chat while we're

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Speaker 1: cooking and it will just follow us left to right.

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Speaker 1: The Nest Hub Max sort of does that, but it

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Speaker 1: does it on the camera only. Anyway, I digress. The

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Speaker 1: new Nest Hub Ub. You know, this is like their

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Speaker 1: smaller smart display, and what I love about their smart

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Speaker 1: display is the fact that it has Google built in,

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Speaker 1: so of course I love that. But it also displays

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Speaker 1: your Google Photos, which is really really nice because if

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Speaker 1: I got one of these Amazon ones, I wouldn't be

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Speaker 1: able to show my Google photos because they don't play nice.

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Speaker 1: Of course, you know, you have to live in a

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Speaker 1: silo with all these things. But the new Nest Hub

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Speaker 1: hundred bucks. It does all the stuff that it typically does,

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Speaker 1: but the big new feature is this Motion Sense, which

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Speaker 1: is a radar that's built in low power radar, and

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Speaker 1: it tracks your sleep, so it watches you breathe. It

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Speaker 1: also has a microphone built in, a thermometer built in,

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Speaker 1: temperature sensors. I should say, so you get this report

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Speaker 1: of exactly how you slept, and you can see your

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Speaker 1: disturbances like coughing and storing. And Google is sending me

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Speaker 1: one to test, so I can't wait. I know people

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Speaker 1: think it's creepy that Google is watching you sleep, but no, no, no,

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Speaker 1: sleep is very very important right now. The Apple Watch

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Speaker 1: is severely in the sleep department. Fitbit is great, but

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Speaker 1: they're owned by Google, so I mean, and you also

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Speaker 1: have to wear something on your wrist. This you don't

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Speaker 1: have to wear anything you just go to bed, and

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Speaker 1: it kind of senses that there's a sleep activity happening.

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Speaker 1: And I asked them, I said, well, what about the

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Speaker 1: rest of the stuff that's happening in the bed, and

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Speaker 1: they said, no, we only look at sleep, and you know,

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Speaker 1: I'm sure it sees other stuff, but it it just

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Speaker 1: doesn't count that in your you know, in the activity.

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Speaker 1: So I know that's going to take a little bit

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Speaker 1: of getting used to. People are definitely not open to

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Speaker 1: the idea of Google sensing all this stuff. But I

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Speaker 1: think it's great. I think it's awesome. I think that

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Speaker 1: the data that you're getting outweighs any sort of the

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Speaker 1: privacy concerns. And yeah, it's weird that it's recording audio

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Speaker 1: and in your bedroom, but I think it's it's kind

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Speaker 1: of neat to have that sleep data. So after a

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Speaker 1: couple of weeks of getting this sleep data, it's going

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Speaker 1: to give you information on how to improve your sleep.

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Speaker 1: So maybe you should go to sleep earlier, Maybe the

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Speaker 1: temperature is not right, maybe a toss and turn all

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Speaker 1: the time, and you can you know, maybe your allergies

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Speaker 1: are acting up with the coughing, the snoring is keeping

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Speaker 1: you up. You just don't know until you see this data.

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Speaker 1: The only thing that's kind of weird is you would

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Speaker 1: think this would be a free feature, but clearly they

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Speaker 1: have plans to charge for this because it says sleep

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Speaker 1: sensing is available as a free preview until next year,

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Speaker 1: which means that's an indication that this will be a Theoretically,

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Speaker 1: they'll charge for it next year sometime. I think they're

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Speaker 1: trying to figure out how this is gonna exist with

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Speaker 1: Fitbit because Fitbit has a premium subscription of I think

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Speaker 1: it's ten dollars a month, so of course we'll it

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Speaker 1: be free for those people, probably, but I think they're

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Speaker 1: still trying to figure that out. But anyway, the new

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Speaker 1: Nest Hub is one hundred bucks. Their pre orders are

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Speaker 1: open right now. I don't know when the Nest Hub

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Speaker 1: is available. I think in the next month. But cool feature.

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Speaker 1: I have my Nest Hub in the bedroom. I love

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Speaker 1: it in there because it doesn't have a camera. You

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Speaker 1: get all the you know. I just did a routine

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Speaker 1: where it turns on my night my bedside lamps every

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Speaker 1: night at sunset with a nice candlelight color and puts

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Speaker 1: on some smooth music so I can relax before I

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Speaker 1: go to bed. So I think it's it's a great

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Speaker 1: little device for the bedroom. And I think that Google

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Speaker 1: definitely knows that, because they're Google, they know everything. All right,

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Speaker 1: let's get to the first. Uh, let's get to the

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Speaker 1: first question from Lester Rich. I have an epsn et

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Speaker 1: twenty seven to twenty. Recently, I got a message that

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Speaker 1: some documents would not print after some past date in

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Speaker 1: March because Google retiring some app. Lots of sums in here.

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Speaker 1: All of a sudden, I can't print anything from my

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Speaker 1: iPhone ten s Max. My wife can't print from her

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Speaker 1: iPhone twelve pro. The epsoin iPrint app just twirls indefinitely

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Speaker 1: and never finds the printer. Is there a solution sent

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Speaker 1: for my iPhone? Lester? Lester, you ignored all of the

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Speaker 1: emails that you got about this app and some impending doom,

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Speaker 1: and now you're having problems just like they imagined you would,

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Speaker 1: and you're emailing me for a solution. So, uh, look,

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Speaker 1: I don't want to say, come on, Lester, you gotta

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Speaker 1: you gotta be on top of this stuff, but the

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Speaker 1: reality is you got to be on top of this stuff.

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Speaker 1: And clearly I don't know what's going on here. I

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Speaker 1: don't know what why the Google said they're retiring some

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Speaker 1: app or whatever EPSOM said, but it kind of warned you.

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Speaker 1: And now it's like, oh, and now that I want

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Speaker 1: to actually print something, I can't do it. So here's

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Speaker 1: my advice. Uh, I don't think that the printer stopped

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Speaker 1: working with the printer app. Perhaps it's a new app

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Speaker 1: you need or whatever. So what I would do is

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Speaker 1: I would delete your printer from the wireless network and

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Speaker 1: you know, reform at it to like factory specs. You know,

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Speaker 1: just do the do a hard reset, and I'm sure

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Speaker 1: there's instructions online on how to do that. Usually push

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Speaker 1: a pin some sort of uh you know, paper clip

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Speaker 1: in some sort of hole in the back of the

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Speaker 1: printer for a couple seconds, let it restart, or maybe

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Speaker 1: a hold down two buttons, whatever you do. Get that

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Speaker 1: back to factory. Then I would delete the app from

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Speaker 1: your phone and I would start over. Reconnect the printer

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Speaker 1: to your network, download the app to your phone, log

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Speaker 1: it all in, sign it all up, and see if

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Speaker 1: that helps. Let me know. But that's what I would

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Speaker 1: do personally, or you know, go ahead and look in

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Speaker 1: your email for that Google message and see what they

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Speaker 1: were saying was gonna change and make this program not

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Speaker 1: work so well, But Lester, I know. I'll be honest,

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Speaker 1: I have something similar happening. This thing called eb which

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Speaker 1: is a photo device. They sent me an email that

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Speaker 1: said until unless you update this device, it's not gonna

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Speaker 1: work after June fifteenth or whatever. And sure, sure enough,

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Speaker 1: they've been sending this email to me for two months.

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Speaker 1: I've not updated the device. But to be fair, I

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Speaker 1: don't really use the device, so I don't need it.

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Speaker 1: But if I ever did later on in the year,

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Speaker 1: I'll be the same. I'll be in the same boat

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Speaker 1: as Lester. So I'm not I'm not kind of pooh

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Speaker 1: poohing you, Lester. I'm just saying that we're human. This

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Speaker 1: is what we do. We put things off into the

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Speaker 1: last possible minute, and then all of a sudden, it's like, now,

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Speaker 1: what was I supposed to do there? And it's too late.

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Speaker 1: All right, Let's talk about a feature on Chrome I

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Speaker 1: thought was really cool. I just think this is really amazing,

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Speaker 1: and pretty much Google has added close captioning to the

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Speaker 1: entire web. Any audio or video that you can watch

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Speaker 1: on Chrome, you can now close caption and this is

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Speaker 1: through a feature called live caption, and you can turn

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Speaker 1: it on in Chrome Settings. This is Chrome on your

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Speaker 1: desktop and you basically turn this on and anytime you

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Speaker 1: start playing a video, it starts transcribing it, which is

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Speaker 1: just really phenomenal. So, I mean, I'm talking anything, even

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Speaker 1: in like your Google Photos. Let me try. Let me

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Speaker 1: try doing this. So let's see if I have a

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Speaker 1: video on my Google Photos, I'm gonna play and let's

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Speaker 1: see here, let's see if it actually does it press play?

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Speaker 1: Why is this selecting? Oh? I see I've got something selected. Okay,

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Speaker 1: so impressing play. So my kid is doing some multiplication

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Speaker 1: and he yep, look at that. I'm gonna do four

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Speaker 1: time seven. Oh this is so amazing. I just it's

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Speaker 1: such a cool feature. I know you can't hear what

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Speaker 1: he's saying, but I can see it. I'm just so

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Speaker 1: you turn it on, you go into settings, and then

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Speaker 1: you go into accessibility or Advanced Accessibility, and then it

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Speaker 1: says live caption. You have to have the latest version

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Speaker 1: of Chrome for this, but it works across social and

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Speaker 1: video sites, podcasts, radio content, personal video libraries like I

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Speaker 1: just said, Google Photos, video players, and most web based

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Speaker 1: video or audio chat services. So again, if you're doing

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Speaker 1: a video chat like a Zoom or a Google Meet

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Speaker 1: inside your browser, not on the third party app, but

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Speaker 1: inside Chrome, you can get a transcription in real time

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Speaker 1: of what the person's saying. The transcriptions are created on device,

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Speaker 1: which means the content does not leave your computer, which

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Speaker 1: means that it's private or as private as it can be.

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Speaker 1: It works offline, which means you don't even have to

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Speaker 1: have an Internet connection, and that's basically it. I have

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Speaker 1: a video of this, I'll put it in the show notes.

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Speaker 1: I think it's amazing for accessibility, and not just accessibility,

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Speaker 1: but for many reasons. I've just left this on and

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Speaker 1: it's just kind of cool that I can see whatever

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Speaker 1: is being said on my computer. I can now just

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Speaker 1: read on the screen and you can move around where

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Speaker 1: it is and kind of I don't know if you

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Speaker 1: can resize it, but you can resize it a little bit,

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Speaker 1: I know. But it's just a great little, great little feature,

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Speaker 1: and so I'm totally cool with this again, Chrome Live Caption.

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Speaker 1: Check it out. I've got a video on it, and

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Speaker 1: it's just a great accessibility feature. Or it even works

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Speaker 1: when your volume is down in your computer, So your

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Speaker 1: computer can be muted as long as that audio is

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Speaker 1: coming through the web. As you know, if the volumes down,

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Speaker 1: you can still see what's being said. All right, let's

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Speaker 1: get to the next question. Deborah, I have a Note nine.

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Speaker 1: I keep getting all these messages that I have to

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Speaker 1: move my photos to Microsoft. One note, my gallery on

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Speaker 1: my Android currently backs up to Google Photos. Is that

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Speaker 1: completely stopping as of April first? Will I lose what's

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Speaker 1: in Google Photos? After April first? Is Google Photos going away?

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Speaker 1: And now I have to use crappy one note, her words,

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Speaker 1: not mine with a little limit of fifteen, I'm guessing

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Speaker 1: she's meaning gigabytes. Well, my photos taken on my iPhone

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Speaker 1: on my phone no longer backup to Google Photos as

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Speaker 1: of April first. If you could clearly explain, it would

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Speaker 1: be much appreciated, Deborah, deborrah, No, you don't have to

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Speaker 1: worry about any of this stuff. So there's two things.

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Speaker 1: There's a couple of things going on. So the message

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Speaker 1: that you're getting on your note is a Samsung message

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Speaker 1: with regards to one note. So Samsung used to have

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Speaker 1: this thing called Samsung Cloud, but they have basically I

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Speaker 1: think given up on that, and now they're moving everyone

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Speaker 1: to Microsoft one note. Samsung and Microsoft have gotten very cozy,

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Speaker 1: and so I think that they're just saying, you know what, Look,

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Speaker 1: they know how to do cloud storage. Let's just lean

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Speaker 1: on them for this. So all their cloud storage is

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Speaker 1: sort of moving to one note. But anyway, so a

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Speaker 1: couple things going on here. Google Photos will not be affected.

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Speaker 1: This has nothing to do with your Google Photos. I

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Speaker 1: know it's a little confusing because you're using Google Photos

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Speaker 1: on your phone. That's a Samsung that's giving you this message.

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Speaker 1: But this only has to do with Microsoft. If you

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Speaker 1: the Samsung Cloud as your backup for your photos. So

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Speaker 1: I don't think you have to worry about anything. I

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Speaker 1: think that you can do the migration now if you want,

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Speaker 1: But you don't really have to worry about anything with Google.

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Speaker 1: Nothing is changing with Google Photos with respect to your storage. Now.

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Speaker 1: There is something that's happening with Google Photos later on

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Speaker 1: this year, and I think it's happening. Oh gosh, Oh

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Speaker 1: my gosh. Now I need to remember when this is happening.

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Speaker 1: But Google Photos is changing. Oh yeah, June first, Okay,

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Speaker 1: Oh my gosh. So now we're confusing a couple different

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Speaker 1: things so let me explain what's happening. So on Google Photos,

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Speaker 1: which you say you do use as of June first,

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Speaker 1: anything that you upload, any new photos and videos will

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Speaker 1: count against your fifteen gigs of free storage, so that

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Speaker 1: will be changing on June first. Now, I don't think

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Speaker 1: most people have to worry about that because for a

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Speaker 1: majority of people, you don't. Really you're not going to

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Speaker 1: hit up against that limit. Now, if you're someone like

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Speaker 1: me who's using two terabytes of Google storage, yeah, I'm

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Speaker 1: definitely gonna be affected starting June first, but I've already

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Speaker 1: been doing the high quality forever so it really doesn't matter.

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Speaker 1: But for the rest of you that if you're just

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Speaker 1: using the high quality in Google Photos, it's starting on

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Speaker 1: June first, that will count towards your storage. I know

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Speaker 1: it's very confusing. Basically, think about it this way. Anything

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Speaker 1: you've had in Google Photos up until now will continue

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Speaker 1: to be free forever, and it will not take away

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Speaker 1: from your storage as of June first. Anything you upload,

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Speaker 1: whether it's high quality or original quality, will take storage

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Speaker 1: in your Google Photos. If you go over fifteen gigs,

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Speaker 1: you will have to start paying. It's like two or

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Speaker 1: three dollars a month for a couple hundred gigs, so

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Speaker 1: it's not really that big of a deal. But yes,

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Speaker 1: Google is going to start charging for Google Photos, going

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Speaker 1: back on a promise that they made many years ago

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Speaker 1: that Google Photos was going to be free and unlimited,

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Speaker 1: and I never said forever, but they kind of implied that.

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Speaker 1: And it's it's definitely unfortunate that all these tech companies

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Speaker 1: as they get bigger, as everything moves to the cloud,

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Speaker 1: as there gets to be less competition. Yeah, they're kind of,

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Speaker 1: like I said, the vice grip is just tightening just

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Speaker 1: a little bit on us, you know, and especially on

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Speaker 1: our pocketbooks or our wallets. So I don't think you

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Speaker 1: have to worry too much debor That's that's my main

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Speaker 1: that's my main takeaway here. So I think that's but

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Speaker 1: you do need to know that if you want, go

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Speaker 1: into your Google Photos app, and I would check to

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Speaker 1: see just how much, just how much storage you're using.

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Speaker 1: So if you open your Google Photos app, press your

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Speaker 1: little profile icon in the upper right hand corner, and

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Speaker 1: it will tell you how much storage you're using out

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Speaker 1: of your storage on Google Photos. That's what i'd recommend

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Speaker 1: to do. All right, let's move on to Instagram, which

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Speaker 1: was down for just a little bit today, but no

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Speaker 1: big deal, let's back up. It seems Instagram is working

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Speaker 1: to make it a little bit safer for teenagers. We

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Speaker 1: know that you know you're supposed to be thirteen to

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Speaker 1: join any of these online services, right, But kids, of

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Speaker 1: course lie, parents help them lie. I'm guilty of it.

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Speaker 1: My kids have accounts on things, and I get it.

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Speaker 1: It's not right, it's not the law, but you know,

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Speaker 1: this is what people do. So kids under thirteen are

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Speaker 1: not supposed to have an Instagram account, but believe me,

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Speaker 1: if you've been around any child in your lifetime, you

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Speaker 1: know that a lot of them do have Instagram accounts

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Speaker 1: under thirteen. So how do they get around it? Well,

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Speaker 1: they just put in a different data birth big deal.

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Speaker 1: So Instagram says that they understand that this happens. They

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Speaker 1: can't really do anything about it because there's no real

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Speaker 1: ide verification for kids under thirteen. How are you going

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Speaker 1: to do that? Right? So they're now using AI to

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Speaker 1: figure out, Okay, we see this kid is on here.

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Speaker 1: We think they're under thirteen, So we're going to apply

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Speaker 1: these special rules to their account. Number one rule, adults

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Speaker 1: aren't gonna be able to DM them. So adults, if

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Speaker 1: they try to send a DM to someone under eighteen

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Speaker 1: that Instagram has identified is under eighteen, whether or not

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Speaker 1: they said that for real, it's not gonna work. It's

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Speaker 1: gonna say sorry, you can't send a message to this kid.

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Speaker 1: And so that's number one. Next one is going to

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Speaker 1: be if kids are interacting with an adult, like if

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00:19:15,640 --> 00:19:17,960
Speaker 1: they're following an adult and they can you know, they

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Speaker 1: could DM them, and the adult exhibits some weird behavior,

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Speaker 1: potentially suspicious behavior, like if they send a large amount

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Speaker 1: of dms to kids all the time or under eighteen,

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Speaker 1: Instagram is either going to block the conversation, it's going

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Speaker 1: to send a message along with the conversation saying, hey,

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00:19:36,200 --> 00:19:37,959
Speaker 1: you might want to just be on your guard when

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Speaker 1: you text with this person. So that's the second thing

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Speaker 1: they're doing. Next thing they're doing is they're gonna try

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Speaker 1: to convince young people to make their accounts private. And

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00:19:49,200 --> 00:19:51,000
Speaker 1: of course we all know this is a problem too,

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Speaker 1: because what do these young kids want to do. Every

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Speaker 1: one of them wants to be an Instagram influencer or

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Speaker 1: a YouTube star, so they don't want to have their

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00:19:56,800 --> 00:19:58,800
Speaker 1: account private. They want to be out there for everyone,

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Speaker 1: but they are not a parent that knows we don't

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Speaker 1: want you to have a public account, but the kids

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Speaker 1: don't want to listen to that because they want the

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Speaker 1: public account. So Instagram is going to gently nudge them

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Speaker 1: towards choosing a private account when signing up. If they don't,

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Speaker 1: they're going to send them notifications later on benefiting highlighting

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Speaker 1: the benefits of a private account, and reminding them to

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Speaker 1: check their setting. So again, this is all kind of

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Speaker 1: a first step. They're just trying to make it a

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Speaker 1: little bit, a little bit more friction between some of

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Speaker 1: these pain points that they've noticed. And so I think

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00:20:31,160 --> 00:20:33,520
Speaker 1: that's that's the name of the game here. It's not

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Speaker 1: going to stop all the problems on Instagram with young

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Speaker 1: people and adults, but I think it should be just

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Speaker 1: enough sometimes to you know, if they get rid of

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Speaker 1: ten percent of of bad interactions, you know that's an improvement, right,

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Speaker 1: So ideally be one hundred. But this is the reality

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Speaker 1: of the world we live in. I mean, it's tough

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Speaker 1: to do that. So there you have it, Instagram making

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Speaker 1: some changes. All right, Let's get to the next question.

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00:21:02,800 --> 00:21:05,160
Speaker 1: Kevin says, Hey, Rich, I love the advice and help

428
00:21:05,240 --> 00:21:07,520
Speaker 1: you give have you heard of any issues with the

429
00:21:07,560 --> 00:21:11,119
Speaker 1: iPhone update fourteen point four point one? My SE is

430
00:21:11,160 --> 00:21:14,440
Speaker 1: turning off and battery is dropping to zero percent? Thanks

431
00:21:14,440 --> 00:21:18,920
Speaker 1: so much, Kevin, Uh, Kevin. Without knowing exactly which iPhone

432
00:21:19,080 --> 00:21:22,119
Speaker 1: s you have, if you have the old SE, like

433
00:21:22,160 --> 00:21:24,440
Speaker 1: the original that came out in I don't know, a

434
00:21:24,480 --> 00:21:27,080
Speaker 1: couple of years ago, many many years ago, I think

435
00:21:27,119 --> 00:21:30,040
Speaker 1: that your battery could just be really bad. And so

436
00:21:30,160 --> 00:21:33,119
Speaker 1: the first thing I would do, well, here's how I

437
00:21:33,280 --> 00:21:36,240
Speaker 1: troubleshoot this. If it's your if it's an old SE,

438
00:21:36,800 --> 00:21:42,080
Speaker 1: I would look into settings and then let's see settings

439
00:21:42,280 --> 00:21:45,159
Speaker 1: battery and look at where it says battery health, and

440
00:21:45,200 --> 00:21:48,760
Speaker 1: it will tell you the maximum capacity of your battery.

441
00:21:48,800 --> 00:21:50,840
Speaker 1: So if your battery is at you know, forty percent

442
00:21:50,920 --> 00:21:53,040
Speaker 1: or something, it might be time to bring your phone

443
00:21:53,080 --> 00:21:55,720
Speaker 1: to an Apple store, get a new battery installed, or

444
00:21:55,800 --> 00:21:58,720
Speaker 1: perhaps consider a new phone. If it's the old SE,

445
00:21:59,119 --> 00:22:03,800
Speaker 1: the original iphe S first generation, Let's see when did

446
00:22:03,800 --> 00:22:08,240
Speaker 1: that come out? That premiered in twenty sixteen, so it's

447
00:22:08,280 --> 00:22:10,879
Speaker 1: been about five years, which is probably enough for your

448
00:22:10,880 --> 00:22:14,119
Speaker 1: battery to be pretty pretty burnt on that one. So

449
00:22:14,200 --> 00:22:16,680
Speaker 1: if it's that phone. That's what i'd recommend. If it's

450
00:22:16,680 --> 00:22:18,960
Speaker 1: a new iPhone se that recently came out and the

451
00:22:18,960 --> 00:22:21,200
Speaker 1: batteries dropping to zero percent, well you probably want to

452
00:22:21,200 --> 00:22:23,000
Speaker 1: take it to an Apple store and see what's going on.

453
00:22:23,520 --> 00:22:25,920
Speaker 1: But also check that battery health. See what's going on

454
00:22:26,480 --> 00:22:29,200
Speaker 1: in the battery health, see what's draining the battery. It'll

455
00:22:29,200 --> 00:22:30,719
Speaker 1: tell you over the last ten days. Like I can

456
00:22:30,760 --> 00:22:34,000
Speaker 1: see on my iPhone that Instagram uses my battery the

457
00:22:34,000 --> 00:22:37,200
Speaker 1: most than Twitter, than the camera, than Facebook, then Google Photos,

458
00:22:37,720 --> 00:22:40,760
Speaker 1: and so that's kind of what you want to see

459
00:22:41,359 --> 00:22:44,560
Speaker 1: what's going on there. And if it's something's like really

460
00:22:44,640 --> 00:22:47,080
Speaker 1: draining your battery, you know, maybe consider getting rid of

461
00:22:47,080 --> 00:22:50,520
Speaker 1: that app or restricting the background activity on it or

462
00:22:50,520 --> 00:22:53,879
Speaker 1: something like that. The other thing I would do is

463
00:22:54,280 --> 00:22:56,439
Speaker 1: go through all your apps and delete any that you

464
00:22:56,440 --> 00:23:00,040
Speaker 1: don't need or want anymore, and restart your phone and

465
00:23:00,080 --> 00:23:03,200
Speaker 1: make sure that your software is properly updated. But those

466
00:23:03,200 --> 00:23:04,880
Speaker 1: are the steps that I would take to see why

467
00:23:04,920 --> 00:23:07,919
Speaker 1: your battery is dropping down to zero. I mean, you know,

468
00:23:08,560 --> 00:23:10,840
Speaker 1: my battery drops down to zero too, but you know

469
00:23:10,840 --> 00:23:13,200
Speaker 1: it's because I'm using my phone. So and the iPhone

470
00:23:13,240 --> 00:23:19,520
Speaker 1: twelve is significantly a larger consumer of battery than previous

471
00:23:19,560 --> 00:23:23,439
Speaker 1: iPhone models that in my experience, So my iPhone eleven

472
00:23:23,480 --> 00:23:26,960
Speaker 1: pro before. I mean, I could go a whole day

473
00:23:27,000 --> 00:23:29,760
Speaker 1: and I'd still have, you know, fifty percent left or

474
00:23:29,760 --> 00:23:33,239
Speaker 1: something insane. And now I you know, by the end

475
00:23:33,280 --> 00:23:35,600
Speaker 1: of the morning, after I've just gone through like my

476
00:23:35,920 --> 00:23:38,000
Speaker 1: quick you know, beginning of my work day, I'm down

477
00:23:38,000 --> 00:23:40,560
Speaker 1: to like, you know, eighty percent or seventy percent. So

478
00:23:41,440 --> 00:23:43,480
Speaker 1: definitely the iPhone twelve. But you have an iPhone se

479
00:23:43,640 --> 00:23:45,919
Speaker 1: So I don't even know why I'm telling you that,

480
00:23:45,960 --> 00:23:50,919
Speaker 1: because none of it applies anyway. All Right, cybercrime, this

481
00:23:51,040 --> 00:23:57,120
Speaker 1: is a problem. This is a real problem. Cybercrime four

482
00:23:57,119 --> 00:24:00,440
Speaker 1: billion dollars in losses in twenty twenty. This according to

483
00:24:00,480 --> 00:24:05,440
Speaker 1: the FBI Internet Crime Complaint Center, which two thousand complaints

484
00:24:05,520 --> 00:24:07,960
Speaker 1: per day in twenty twenty, and probably a lot more

485
00:24:07,960 --> 00:24:10,359
Speaker 1: in twenty twenty because you know, we're all working from home,

486
00:24:10,400 --> 00:24:12,600
Speaker 1: people are checking their email more. So they said it

487
00:24:12,640 --> 00:24:15,679
Speaker 1: was twenty percent more than twenty nineteen, which I believe.

488
00:24:16,080 --> 00:24:17,760
Speaker 1: And I'm just telling you this because you know, I

489
00:24:17,800 --> 00:24:19,840
Speaker 1: think that you should be aware of the scams that

490
00:24:19,880 --> 00:24:23,480
Speaker 1: are propagating the Internet, and we know, there are just

491
00:24:23,520 --> 00:24:26,359
Speaker 1: scammers around all corners of the web. I mean, it

492
00:24:26,440 --> 00:24:30,520
Speaker 1: is just unbelievable. How many people email me with a

493
00:24:30,520 --> 00:24:33,480
Speaker 1: scam that say, you know, rich, I just got this text,

494
00:24:33,480 --> 00:24:35,800
Speaker 1: I just got this email I just got is this legit?

495
00:24:35,880 --> 00:24:38,720
Speaker 1: And it's it's really tough for the average person to

496
00:24:38,840 --> 00:24:42,240
Speaker 1: kind of sort through all this stuff, especially with the

497
00:24:42,280 --> 00:24:46,159
Speaker 1: phishing scams. Those are just unbelievable and they're unrelentless. You know,

498
00:24:46,280 --> 00:24:48,040
Speaker 1: it's like you get an email from your credit card

499
00:24:48,040 --> 00:24:49,480
Speaker 1: company and you have to sit there and look at

500
00:24:49,480 --> 00:24:52,080
Speaker 1: it for twenty minutes wondering is it legit? Is it

501
00:24:52,119 --> 00:24:55,000
Speaker 1: not legit? I mean, it's really a problem. So top

502
00:24:55,080 --> 00:25:01,919
Speaker 1: three types of compromises are business email compromise. Okay, that

503
00:25:02,040 --> 00:25:04,040
Speaker 1: means when you get an email from someone at your

504
00:25:04,080 --> 00:25:06,199
Speaker 1: work and it looks like it's coming from someone at

505
00:25:06,200 --> 00:25:08,240
Speaker 1: your work and you click a link and it's not

506
00:25:08,359 --> 00:25:14,960
Speaker 1: so good. Ransomware attacks that's a huge one. Ransomware attacks

507
00:25:15,280 --> 00:25:17,439
Speaker 1: are when you know, you download some software to your

508
00:25:17,480 --> 00:25:20,640
Speaker 1: computer and boom, it's just like, oh gosh, what did

509
00:25:20,640 --> 00:25:22,640
Speaker 1: I just do? Next? Thing? You know, you can get

510
00:25:22,680 --> 00:25:24,320
Speaker 1: windows that say like, oh, you got to pay us

511
00:25:24,320 --> 00:25:27,400
Speaker 1: some bitcoin for ransom or whatever, and that's a that's

512
00:25:27,440 --> 00:25:30,440
Speaker 1: a big mess. Then you have tech support scams, which

513
00:25:30,480 --> 00:25:32,960
Speaker 1: this one is just I think this affects a lot

514
00:25:33,000 --> 00:25:36,199
Speaker 1: of average people because they get to pop up and

515
00:25:36,240 --> 00:25:37,800
Speaker 1: it says, oh, you got to call this one eight

516
00:25:37,920 --> 00:25:40,320
Speaker 1: hundred number to call Microsoft to figure out what's going

517
00:25:40,320 --> 00:25:42,440
Speaker 1: on with your computer. And next thing you know, you

518
00:25:42,480 --> 00:25:44,399
Speaker 1: call the number and then say, Okay, thank you. We

519
00:25:44,520 --> 00:25:47,959
Speaker 1: see a problem on your computer and can you please

520
00:25:48,160 --> 00:25:50,399
Speaker 1: navigate to this website And they make you navigate to

521
00:25:50,440 --> 00:25:53,440
Speaker 1: some website and it downloads software to your computer and

522
00:25:53,440 --> 00:25:56,080
Speaker 1: they're like, okay, please click yes, and you click yes,

523
00:25:56,160 --> 00:25:58,680
Speaker 1: and next thing know, they've taken over your computer and

524
00:25:58,760 --> 00:26:02,600
Speaker 1: now they've got you paying to get your computer fixed.

525
00:26:02,640 --> 00:26:04,520
Speaker 1: And it's a whole big thing. And believe me, when

526
00:26:04,560 --> 00:26:07,439
Speaker 1: you think people don't fall for this, be on TV

527
00:26:07,480 --> 00:26:09,560
Speaker 1: for a week and see the emails that you get

528
00:26:09,560 --> 00:26:11,560
Speaker 1: from people. I mean, sometimes I'm just I can't believe

529
00:26:11,600 --> 00:26:13,639
Speaker 1: my eyes when I'm reading this stuff. I just feel

530
00:26:14,200 --> 00:26:16,480
Speaker 1: feel for these folks that just you know, got duped.

531
00:26:16,520 --> 00:26:17,840
Speaker 1: And I'm like, I don't know what to say. I

532
00:26:17,880 --> 00:26:20,280
Speaker 1: really don't know what you can do, except you know,

533
00:26:20,320 --> 00:26:23,880
Speaker 1: you got to move on because your computer is compromised.

534
00:26:24,200 --> 00:26:26,240
Speaker 1: You already spent the six hundred dollars. I mean, hopefully

535
00:26:26,240 --> 00:26:28,760
Speaker 1: you can get that back from your credit card company.

536
00:26:29,200 --> 00:26:32,560
Speaker 1: But it's it's a mess, it really is. So please

537
00:26:32,600 --> 00:26:35,680
Speaker 1: be aware of these things and share these I post these,

538
00:26:36,560 --> 00:26:38,760
Speaker 1: you know, these scams that people send me on my

539
00:26:39,119 --> 00:26:41,760
Speaker 1: Facebook page from time to time Facebook dot com slash

540
00:26:41,800 --> 00:26:44,680
Speaker 1: rich on tech, and I do that because I understand

541
00:26:44,680 --> 00:26:46,359
Speaker 1: that some people that follow me are tech savvy, but

542
00:26:46,400 --> 00:26:48,240
Speaker 1: a large majority or not, and so I want to

543
00:26:48,240 --> 00:26:51,159
Speaker 1: make sure that the tech savvy people are keeping the

544
00:26:51,200 --> 00:26:53,919
Speaker 1: non tech savvy people up to date. You know, you

545
00:26:53,960 --> 00:26:56,560
Speaker 1: get these emails, Like my dad texted me and he

546
00:26:56,600 --> 00:26:58,479
Speaker 1: said something about an email and I was like, well,

547
00:26:58,480 --> 00:27:00,800
Speaker 1: you didn't You didn't reply to that, right, He's like, no, no, no,

548
00:27:00,840 --> 00:27:03,160
Speaker 1: I didn't. I'm like, okay, I mean he had something

549
00:27:03,240 --> 00:27:05,239
Speaker 1: up for sale on Craigslist and I get, you know,

550
00:27:05,280 --> 00:27:08,480
Speaker 1: some of these emails to this certain email address he has,

551
00:27:08,520 --> 00:27:12,760
Speaker 1: and I'm just watching the scams roll in, one after another,

552
00:27:13,040 --> 00:27:16,280
Speaker 1: one after another. Oh my gosh. So if you're listing

553
00:27:16,280 --> 00:27:19,920
Speaker 1: stuff on these public you know, uh, directories of sales,

554
00:27:20,160 --> 00:27:22,280
Speaker 1: you know, where you sell something like a used. Good.

555
00:27:22,560 --> 00:27:25,359
Speaker 1: You gotta be really careful because half the people, you know,

556
00:27:25,400 --> 00:27:27,240
Speaker 1: I'm always like, what's the angle here? What are you

557
00:27:27,240 --> 00:27:29,000
Speaker 1: trying to scam me out of? You know? So just

558
00:27:29,040 --> 00:27:37,480
Speaker 1: be very very careful, all right, Darlene says, good morning, Rich.

559
00:27:37,560 --> 00:27:40,280
Speaker 1: My friend's husband just got back from the hospital. He

560
00:27:40,359 --> 00:27:43,720
Speaker 1: kept trying his password and his iPhone is disabled. What

561
00:27:43,720 --> 00:27:46,040
Speaker 1: can he do to get his password reset? My friends

562
00:27:46,080 --> 00:27:51,840
Speaker 1: are in their seventies. Um ooh, that's not good. So

563
00:27:51,960 --> 00:27:58,399
Speaker 1: the iPhone is disabled, Well, that's a problem. You're basically

564
00:27:58,440 --> 00:28:00,479
Speaker 1: gonna have to reformat your iPhone. As far I know,

565
00:28:01,040 --> 00:28:02,960
Speaker 1: I don't think that there is a way for you

566
00:28:03,080 --> 00:28:06,919
Speaker 1: to recover that passcode, because that would be a security

567
00:28:07,000 --> 00:28:10,160
Speaker 1: issue for the iPhone. I mean, maybe you know there's

568
00:28:10,160 --> 00:28:13,400
Speaker 1: some sort of crazy, you know, high tech tool out

569
00:28:13,400 --> 00:28:15,240
Speaker 1: there that could do that, but I don't know of it.

570
00:28:15,960 --> 00:28:19,000
Speaker 1: So I know this isn't what you want to hear.

571
00:28:19,080 --> 00:28:22,720
Speaker 1: But I would say if the device is completely disabled,

572
00:28:22,800 --> 00:28:25,600
Speaker 1: like if you like can't even ever open it again,

573
00:28:26,040 --> 00:28:28,119
Speaker 1: then you're gonna have to format it. But if you

574
00:28:28,160 --> 00:28:31,520
Speaker 1: still have a way to try another code, I would

575
00:28:31,560 --> 00:28:34,680
Speaker 1: ask your your friend that got out of the hospital

576
00:28:34,720 --> 00:28:37,040
Speaker 1: to really think hard and to really just use that

577
00:28:37,119 --> 00:28:40,520
Speaker 1: muscle memory is in his or her brain to just

578
00:28:40,600 --> 00:28:43,480
Speaker 1: like kind of press the numbers without looking the way

579
00:28:43,520 --> 00:28:46,959
Speaker 1: they did before the hospital. So, I don't know. I mean,

580
00:28:47,000 --> 00:28:49,440
Speaker 1: that's a that's a really tough one because you can't

581
00:28:49,480 --> 00:28:52,480
Speaker 1: really recover the passwords on these things. They're just not

582
00:28:52,560 --> 00:28:55,120
Speaker 1: set up to do that as far as I know.

583
00:28:55,280 --> 00:28:58,560
Speaker 1: I mean, so, uh, you got to remember those pass codes.

584
00:28:58,640 --> 00:29:01,720
Speaker 1: And if you the good news is if the phone

585
00:29:01,800 --> 00:29:05,120
Speaker 1: was backed up to iCloud, you could format the phone

586
00:29:05,560 --> 00:29:07,880
Speaker 1: and then you could bring your data back down, So

587
00:29:07,920 --> 00:29:09,760
Speaker 1: you're not gonna lose a whole lot of stuff. But

588
00:29:09,840 --> 00:29:12,600
Speaker 1: it's definitely a pain and it's not fun. And you know,

589
00:29:12,640 --> 00:29:14,920
Speaker 1: you're saying, these people are in their seventies, they're not

590
00:29:14,920 --> 00:29:16,160
Speaker 1: gonna be the ones to do it. I mean, you're

591
00:29:16,160 --> 00:29:20,320
Speaker 1: gonna have to help them do this, Darlene. So, oh gosh, yeah,

592
00:29:20,360 --> 00:29:23,320
Speaker 1: this whole password situation. Oh you know what, I should

593
00:29:23,320 --> 00:29:25,600
Speaker 1: probably mention this while we're on the topic of passwords.

594
00:29:25,680 --> 00:29:28,520
Speaker 1: So I mentioned last week that I talked to the

595
00:29:28,520 --> 00:29:30,640
Speaker 1: CEO of Bitwarden. I don't know how much I said

596
00:29:30,680 --> 00:29:33,520
Speaker 1: about that, but I gotta say Bitwarden is fantastic. So

597
00:29:33,560 --> 00:29:37,800
Speaker 1: if you're looking for a free password manager, I can't

598
00:29:37,840 --> 00:29:41,520
Speaker 1: recommend Bitwarden more highly enough. I mean, it does everything

599
00:29:41,520 --> 00:29:44,080
Speaker 1: you need. I saw the demo of it. It's great.

600
00:29:45,480 --> 00:29:48,040
Speaker 1: You get everything you need in the basic free version

601
00:29:48,680 --> 00:29:54,080
Speaker 1: pretty much except you get you don't get passwords sharing

602
00:29:54,640 --> 00:29:57,880
Speaker 1: with a family member on that free level. You can

603
00:29:57,960 --> 00:30:01,320
Speaker 1: upgrade to the paid level for that. And the sharing

604
00:30:01,400 --> 00:30:03,720
Speaker 1: is actually quite helpful because you don't really want to

605
00:30:03,720 --> 00:30:06,360
Speaker 1: be texting passwords back and forth with your loved ones

606
00:30:06,800 --> 00:30:08,560
Speaker 1: because that puts them at risk. So you want to

607
00:30:08,640 --> 00:30:11,720
Speaker 1: use a password manager to share it with them securely.

608
00:30:12,200 --> 00:30:13,640
Speaker 1: And the way you do this is you just put

609
00:30:13,640 --> 00:30:16,200
Speaker 1: in their email address boom, the password manager shares it

610
00:30:16,280 --> 00:30:19,080
Speaker 1: encrypted with them. They can now either see it on

611
00:30:19,160 --> 00:30:21,960
Speaker 1: their side or you know, add it to their passwords.

612
00:30:21,960 --> 00:30:25,200
Speaker 1: It's pretty it's pretty slick actually, But with Bitwarden, that's

613
00:30:25,240 --> 00:30:27,400
Speaker 1: one of the features that they do keep. They hold

614
00:30:27,440 --> 00:30:31,560
Speaker 1: that back for the premium users. Now, some people did

615
00:30:31,600 --> 00:30:33,680
Speaker 1: email me and they said, Rich, she didn't mention that

616
00:30:33,720 --> 00:30:39,240
Speaker 1: you can get that if you go to Bitwarden's organizational plan.

617
00:30:39,560 --> 00:30:44,560
Speaker 1: Like the business plan basically includes two persons sharing, but

618
00:30:45,320 --> 00:30:47,560
Speaker 1: that gets a little confusing because that is technically a

619
00:30:47,600 --> 00:30:50,880
Speaker 1: business plan. Yes, it's you know, you need individual plans

620
00:30:50,880 --> 00:30:53,080
Speaker 1: to sign up for the business plan. But like I

621
00:30:53,200 --> 00:30:56,080
Speaker 1: do a consumer segment on TV for consumers, and I

622
00:30:56,120 --> 00:30:58,920
Speaker 1: had to stick to what consumers are comparing. You know,

623
00:30:58,960 --> 00:31:01,040
Speaker 1: there could be a lot of plans out there that

624
00:31:02,040 --> 00:31:05,280
Speaker 1: you know, that are free for an organization, but I'm

625
00:31:05,280 --> 00:31:07,360
Speaker 1: not talking about that. And I think that if you're

626
00:31:07,400 --> 00:31:09,160
Speaker 1: savvy enough and you want to set up the business

627
00:31:09,160 --> 00:31:12,320
Speaker 1: plan and do the organizational plan for two persons sharing, fine,

628
00:31:12,800 --> 00:31:15,920
Speaker 1: But I personally am talking about personal plans. That's what

629
00:31:16,040 --> 00:31:19,280
Speaker 1: I compared in my segment. So I think that that's

630
00:31:19,280 --> 00:31:21,560
Speaker 1: like a delineation that needs to stay. You know, I

631
00:31:21,600 --> 00:31:25,560
Speaker 1: need to stick to because my audience is watching for

632
00:31:25,640 --> 00:31:29,240
Speaker 1: a consumer standpoint. And so when I compared consumer things,

633
00:31:29,640 --> 00:31:32,440
Speaker 1: so the consumer version of dash Lane, consumer version of

634
00:31:32,520 --> 00:31:37,680
Speaker 1: last Pass, consumer version of what's the one password that

635
00:31:37,720 --> 00:31:40,280
Speaker 1: people like? I pick things that I thought were free,

636
00:31:40,360 --> 00:31:42,800
Speaker 1: And so what I honed in on is dash Lane

637
00:31:42,800 --> 00:31:45,200
Speaker 1: has a free option, but you can only access your

638
00:31:45,200 --> 00:31:48,240
Speaker 1: passwords on one device. Last Pass has a free option.

639
00:31:48,320 --> 00:31:51,160
Speaker 1: You can only access your passwords on one type of device,

640
00:31:51,280 --> 00:31:55,320
Speaker 1: so tablets or computers, or mobiles, or I think tablets

641
00:31:55,320 --> 00:31:59,240
Speaker 1: and mobiles are in the same Dropbox now has a

642
00:31:59,280 --> 00:32:03,360
Speaker 1: free option, but it's limited to fifty passwords. You also

643
00:32:03,440 --> 00:32:06,560
Speaker 1: have Google. They have a free option called password Manager,

644
00:32:06,560 --> 00:32:11,040
Speaker 1: but that's limited to Chrome, Chromebook, and Android. And then

645
00:32:11,160 --> 00:32:13,520
Speaker 1: you have apple'sy Cloud, which of course is limited to

646
00:32:13,560 --> 00:32:16,959
Speaker 1: Apple products. So I'll put the whole article linked up

647
00:32:17,000 --> 00:32:19,560
Speaker 1: on the show notes. But if you're not using a

648
00:32:19,560 --> 00:32:22,080
Speaker 1: password manager, which if you're listening to a podcast, you

649
00:32:22,160 --> 00:32:24,640
Speaker 1: probably are, But at the same time, you got to

650
00:32:24,680 --> 00:32:26,640
Speaker 1: get started with one of these things because they are

651
00:32:26,800 --> 00:32:30,320
Speaker 1: just essential. So you get the password manager, you come

652
00:32:30,360 --> 00:32:33,320
Speaker 1: up with the master password, and then you protect the

653
00:32:33,320 --> 00:32:37,480
Speaker 1: password manager master password with two factor authentication, and that's

654
00:32:37,480 --> 00:32:40,240
Speaker 1: really the best you can do. That's pretty much the

655
00:32:40,240 --> 00:32:42,360
Speaker 1: best you can do in this day and age, unique

656
00:32:42,560 --> 00:32:45,880
Speaker 1: strong passwords for every website created by a password manager,

657
00:32:46,120 --> 00:32:49,640
Speaker 1: which is then backed up by a two factor authentication.

658
00:32:49,720 --> 00:32:53,280
Speaker 1: That's pretty much you know, you know, if you're doing that,

659
00:32:53,360 --> 00:33:00,719
Speaker 1: you're doing pretty well. Let's see, let's go to this story.

660
00:33:02,520 --> 00:33:06,120
Speaker 1: Western Digital, one of the biggest I get so many

661
00:33:06,200 --> 00:33:08,600
Speaker 1: emails about and I'm sure we talked about this on

662
00:33:08,640 --> 00:33:11,680
Speaker 1: the last show, but this whole idea of sticking a

663
00:33:11,720 --> 00:33:15,280
Speaker 1: flash drive into your iPhone and offloading the pictures, and

664
00:33:15,400 --> 00:33:17,440
Speaker 1: so it's one of the most popular questions I get

665
00:33:17,520 --> 00:33:20,440
Speaker 1: and sand Disk has a new device called the I

666
00:33:20,600 --> 00:33:25,760
Speaker 1: expand flash drive. Looks sounds so nice, doesn't it. Oh

667
00:33:25,920 --> 00:33:29,120
Speaker 1: that's nope, nope. I'm looking for my sound effects. So

668
00:33:29,200 --> 00:33:30,600
Speaker 1: I don't have that one anymore. I used to have

669
00:33:30,640 --> 00:33:36,200
Speaker 1: like enchanted, like whatever. So this has lightning on one side,

670
00:33:36,400 --> 00:33:41,800
Speaker 1: USBC on the other side, which is fantastic for plugging

671
00:33:41,800 --> 00:33:43,960
Speaker 1: this into your iPhone. It has great software that will

672
00:33:43,960 --> 00:33:46,400
Speaker 1: copy all the photos from your iPhone. You can then

673
00:33:46,440 --> 00:33:48,800
Speaker 1: delete the photos off your iPhone, but I don't recommend

674
00:33:48,840 --> 00:33:50,840
Speaker 1: you doing that unless you have them backed up somewhere

675
00:33:50,880 --> 00:33:54,280
Speaker 1: else besides this little flash drive. But you can take

676
00:33:54,320 --> 00:33:56,080
Speaker 1: this little flash drive and then you can connect it

677
00:33:56,080 --> 00:33:59,200
Speaker 1: to your computer and upload those pictures to some sort

678
00:33:59,240 --> 00:34:01,480
Speaker 1: of cloud service as well. Now you can do this

679
00:34:01,520 --> 00:34:03,440
Speaker 1: all from your iPhone without this, But a lot of

680
00:34:03,480 --> 00:34:05,600
Speaker 1: people just like the idea of having their pictures on

681
00:34:06,160 --> 00:34:09,279
Speaker 1: sort of a little hard drive. This is not my

682
00:34:09,400 --> 00:34:11,440
Speaker 1: preferred solution. I like to have everything in the cloud.

683
00:34:11,480 --> 00:34:13,719
Speaker 1: But at the same time, you know, there's a lot

684
00:34:13,719 --> 00:34:15,799
Speaker 1: of people out there, and everyone likes what they like

685
00:34:15,840 --> 00:34:17,640
Speaker 1: to do. Some people don't want to be in the cloud.

686
00:34:17,800 --> 00:34:19,640
Speaker 1: So if you did that, I would put them on

687
00:34:19,719 --> 00:34:22,360
Speaker 1: this little device and then also copy them to a

688
00:34:22,440 --> 00:34:25,280
Speaker 1: hard drive, and now you have your photos in two places.

689
00:34:26,680 --> 00:34:28,759
Speaker 1: If you really wanted to get specific, I would give

690
00:34:28,800 --> 00:34:30,600
Speaker 1: that hard drive, you know, keep it at like your

691
00:34:30,600 --> 00:34:33,440
Speaker 1: friend or family's house, because you don't want it in

692
00:34:33,480 --> 00:34:36,640
Speaker 1: the same house as your flash drive because if something

693
00:34:36,640 --> 00:34:40,480
Speaker 1: ever happened, God forbid, you lose both devices. So again,

694
00:34:40,520 --> 00:34:43,120
Speaker 1: this is a whole You know, there's a method to

695
00:34:43,120 --> 00:34:45,759
Speaker 1: the madness when it comes to being overly cautious with

696
00:34:45,800 --> 00:34:47,600
Speaker 1: all this stuff. But you know, at the same time,

697
00:34:47,640 --> 00:34:49,320
Speaker 1: I've seen a lot of stories and I've gotten a

698
00:34:49,320 --> 00:34:52,600
Speaker 1: lot of emails, so these things do happen anyway. The

699
00:34:52,640 --> 00:34:56,920
Speaker 1: iPhone are the sand disc I expand flash drive looks again,

700
00:34:57,200 --> 00:35:00,239
Speaker 1: works to move files between the iPhone, the iPad pro,

701
00:35:00,480 --> 00:35:04,240
Speaker 1: the Mac computer, any other USB type C devices, including Android.

702
00:35:04,640 --> 00:35:06,400
Speaker 1: So again, the idea is that you can plug this

703
00:35:06,480 --> 00:35:10,239
Speaker 1: into anything you have and exchange files either way or

704
00:35:10,360 --> 00:35:12,719
Speaker 1: just put files on there. You may not know that

705
00:35:12,760 --> 00:35:15,080
Speaker 1: you can plug a flash drive into your iPhone or

706
00:35:15,640 --> 00:35:18,800
Speaker 1: your Android and it will show you that on files

707
00:35:18,880 --> 00:35:20,799
Speaker 1: you can you can browse the files like you would

708
00:35:20,840 --> 00:35:24,319
Speaker 1: a hard drive. It really works pretty well. Uh. You

709
00:35:24,360 --> 00:35:28,120
Speaker 1: get a USB C sorry USB three point zero, and

710
00:35:28,200 --> 00:35:31,000
Speaker 1: of course it has the I Expand Drive app, which

711
00:35:31,040 --> 00:35:33,359
Speaker 1: you know you can use to transfer things back up

712
00:35:33,360 --> 00:35:36,920
Speaker 1: your phone, contacts, photos, all that kind of stuff. The

713
00:35:37,000 --> 00:35:39,160
Speaker 1: drive comes in sixty four gig, one, twenty eight, and

714
00:35:39,200 --> 00:35:44,360
Speaker 1: two fifty six. Prices are MSRP of forty five, sixty

715
00:35:44,440 --> 00:35:46,960
Speaker 1: and ninety dollars. So of course you get your best

716
00:35:47,320 --> 00:35:49,600
Speaker 1: bang for your buck with a two fifty six, because

717
00:35:49,600 --> 00:35:53,840
Speaker 1: that's ninety dollars, which would be let's see here, so

718
00:35:54,000 --> 00:35:57,720
Speaker 1: let's do ninety divided by two fifty six equals thirty

719
00:35:57,719 --> 00:36:04,759
Speaker 1: five cents of gigs thirty five times sixty four, So

720
00:36:04,840 --> 00:36:09,439
Speaker 1: that would bring the sixty four gig to twenty two

721
00:36:09,480 --> 00:36:12,040
Speaker 1: dollars if you did the math the other way, so

722
00:36:12,239 --> 00:36:15,040
Speaker 1: which it's forty five dollars. You're paying a twenty dollars premium.

723
00:36:15,040 --> 00:36:16,360
Speaker 1: So I would just I would just go with the

724
00:36:16,360 --> 00:36:18,960
Speaker 1: two fifty six, if you know, or one twenty eight

725
00:36:19,000 --> 00:36:21,120
Speaker 1: split the difference. I know it's a little bit more expensive,

726
00:36:21,120 --> 00:36:23,360
Speaker 1: but you know, you're getting a lot more capacity, and

727
00:36:23,760 --> 00:36:31,560
Speaker 1: these drives are are these files are very big these days.

728
00:36:32,800 --> 00:36:38,280
Speaker 1: All right, let's get to the next question. Uh oh fuugh, Okay,

729
00:36:38,520 --> 00:36:40,000
Speaker 1: I put this question in here because I was going

730
00:36:40,080 --> 00:36:42,440
Speaker 1: to talk about the bit Warden stuff right after this question.

731
00:36:42,480 --> 00:36:45,399
Speaker 1: But you know, you know mey, This podcasts all over

732
00:36:45,440 --> 00:36:48,440
Speaker 1: the place. But anyway, Hey, Rich, I'm always afraid to

733
00:36:48,640 --> 00:36:51,439
Speaker 1: trust password apps. Here's my solution. Tell me what you think.

734
00:36:51,840 --> 00:36:54,600
Speaker 1: Pick a word, name, et cetera. Pick a number, cap

735
00:36:54,680 --> 00:36:57,600
Speaker 1: the first letter of the website. Pick a character. Example,

736
00:36:58,520 --> 00:37:01,920
Speaker 1: Rich Rock's twenty one capital E dollar sign equals eBay,

737
00:37:02,239 --> 00:37:05,240
Speaker 1: Rich rocks twenty one capital A dollar sign equals Amazon.

738
00:37:05,640 --> 00:37:08,080
Speaker 1: Then any website I go to, I know my password

739
00:37:08,160 --> 00:37:09,719
Speaker 1: due to the first letter of the page. I've been

740
00:37:09,800 --> 00:37:11,480
Speaker 1: using this for years. Once in a while, I change

741
00:37:11,560 --> 00:37:14,240
Speaker 1: up the word good, bad, not safe enough. Thank you

742
00:37:14,239 --> 00:37:22,160
Speaker 1: you Rock. Uh. I'm gonna say now, I think you're

743
00:37:22,200 --> 00:37:26,520
Speaker 1: ahead of the game by having unique passwords for every website.

744
00:37:26,560 --> 00:37:29,279
Speaker 1: But there's a there's a keyword when I say passwords

745
00:37:29,360 --> 00:37:32,880
Speaker 1: need to be strong and unique. These are not what

746
00:37:32,880 --> 00:37:35,960
Speaker 1: I would call strong passwords because it's a pattern and

747
00:37:36,000 --> 00:37:38,040
Speaker 1: they're very easy to figure out. If I was able

748
00:37:38,040 --> 00:37:40,560
Speaker 1: to figure out eBay, I can figure out Amazon, or

749
00:37:40,600 --> 00:37:42,920
Speaker 1: if I happen to see your eBay and in Amazon,

750
00:37:43,000 --> 00:37:44,640
Speaker 1: I see what's going on there and I figure out

751
00:37:44,680 --> 00:37:46,319
Speaker 1: the pattern, and I say, oh, well, I guess if

752
00:37:46,320 --> 00:37:49,919
Speaker 1: it was hey, hey needle, or what's that word? What's

753
00:37:49,960 --> 00:37:53,719
Speaker 1: that hey needle? What's that website that does the home goods? Yeah,

754
00:37:53,760 --> 00:37:56,080
Speaker 1: hey Needle, I was like, Hey Needle, I can already

755
00:37:56,080 --> 00:37:58,359
Speaker 1: tell the password would probably be rich Rocks twenty one

756
00:37:58,680 --> 00:38:02,960
Speaker 1: h dollar sign So I don't recommend this system. I

757
00:38:02,960 --> 00:38:05,400
Speaker 1: think you're you're you're on the right path of getting

758
00:38:05,520 --> 00:38:09,160
Speaker 1: unique passwords, but they're just not strong enough, and I

759
00:38:09,160 --> 00:38:11,520
Speaker 1: would just I would just convert over to a password app.

760
00:38:11,520 --> 00:38:12,880
Speaker 1: The fact that you say you don't trust it, I

761
00:38:13,160 --> 00:38:16,879
Speaker 1: think you need to trust it because they're not infallible.

762
00:38:16,960 --> 00:38:19,239
Speaker 1: But I think they are pretty darn good, and every

763
00:38:19,280 --> 00:38:22,520
Speaker 1: single tech person I know uses one, and I think

764
00:38:22,560 --> 00:38:26,120
Speaker 1: that as long as you're protecting it with two factor

765
00:38:26,160 --> 00:38:29,680
Speaker 1: authentication and you pick a strong master password, I think

766
00:38:29,719 --> 00:38:31,279
Speaker 1: you're going to be pretty good, and I think you'll

767
00:38:31,320 --> 00:38:34,359
Speaker 1: be much happier with the results because you can make

768
00:38:34,440 --> 00:38:39,160
Speaker 1: passwords that are impossibly complex and when I talked to

769
00:38:39,239 --> 00:38:42,320
Speaker 1: bit Warden, the CEO told me that fourteen characters is

770
00:38:42,360 --> 00:38:44,799
Speaker 1: kind of the sweet spot for a good password, So

771
00:38:45,160 --> 00:38:48,640
Speaker 1: that's what I'd recommend. I'd recommend fourteen characters strong passwords

772
00:38:48,680 --> 00:38:52,480
Speaker 1: saved in a password manager, and you can get even wilder.

773
00:38:52,520 --> 00:38:56,120
Speaker 1: You can use like one of these ub keys. Definitely

774
00:38:56,160 --> 00:38:58,080
Speaker 1: want to use two factor for all your websites that

775
00:38:58,120 --> 00:39:00,880
Speaker 1: you log into and just you know, the most security

776
00:39:00,880 --> 00:39:03,040
Speaker 1: you can, the better, the more, the better. You know,

777
00:39:03,520 --> 00:39:06,920
Speaker 1: nobody ever complains about having more security except when you

778
00:39:06,960 --> 00:39:09,239
Speaker 1: actually try to access your own websites. Oh, let me

779
00:39:09,239 --> 00:39:11,120
Speaker 1: give you another tip that I got from the CEO

780
00:39:11,200 --> 00:39:14,239
Speaker 1: of Bitwarden. This I had never heard before, but I

781
00:39:14,320 --> 00:39:18,439
Speaker 1: love it. So now, how all these websites they ask

782
00:39:18,520 --> 00:39:22,440
Speaker 1: you to give up highly personal information like these security answers.

783
00:39:22,760 --> 00:39:26,399
Speaker 1: So the main security answers you get are your dog's name,

784
00:39:27,080 --> 00:39:30,080
Speaker 1: the street you grew up on, your mother's maiden name,

785
00:39:30,440 --> 00:39:33,480
Speaker 1: your first car, your high school mascot. I mean these

786
00:39:33,480 --> 00:39:36,400
Speaker 1: are things that like you can pretty much figure out

787
00:39:36,440 --> 00:39:39,360
Speaker 1: if you're friends with me, or you know, if you

788
00:39:39,400 --> 00:39:41,640
Speaker 1: do a quick Google search on like ninety nine percent

789
00:39:41,640 --> 00:39:44,120
Speaker 1: of people, or look at their Facebook page. So for

790
00:39:44,160 --> 00:39:46,719
Speaker 1: that reason, you don't want to use real answers for

791
00:39:46,760 --> 00:39:50,959
Speaker 1: those questions. So for that reason, I always just picked

792
00:39:51,040 --> 00:39:53,360
Speaker 1: random answers to these questions and wrote them down. But

793
00:39:54,080 --> 00:39:56,480
Speaker 1: the CEO of Bitwarden takes it a step further. He

794
00:39:56,640 --> 00:40:02,400
Speaker 1: told me you generate another password for these answers and

795
00:40:02,440 --> 00:40:05,480
Speaker 1: then save it in your notes. So all these password

796
00:40:05,520 --> 00:40:08,360
Speaker 1: management apps, once you save the password for the website,

797
00:40:08,440 --> 00:40:11,040
Speaker 1: that's just one field. There's another field if you look

798
00:40:11,160 --> 00:40:13,800
Speaker 1: in there called notes, and in there you can just

799
00:40:13,840 --> 00:40:16,360
Speaker 1: type in notes for that website. Well, you type in

800
00:40:16,440 --> 00:40:19,320
Speaker 1: mother's maiden name and let me just generate a password,

801
00:40:19,360 --> 00:40:21,960
Speaker 1: and I'll tell you what it is. P T five

802
00:40:22,120 --> 00:40:29,000
Speaker 1: five I D L F at sign MB explanation point

803
00:40:29,239 --> 00:40:31,919
Speaker 1: Z three QN. Okay, no, I'll take no symbols. Let's

804
00:40:31,960 --> 00:40:38,040
Speaker 1: just do letters T J A K B k x

805
00:40:38,239 --> 00:40:43,520
Speaker 1: A A G T seven G Y three. Uh. Yeah,

806
00:40:43,600 --> 00:40:45,560
Speaker 1: I don't think that anyone is going to figure that

807
00:40:45,600 --> 00:40:49,600
Speaker 1: out as a mother's maiden name. So that's what you do,

808
00:40:49,760 --> 00:40:51,560
Speaker 1: and you put that in as your mother's maiden name,

809
00:40:51,640 --> 00:40:53,440
Speaker 1: and then you copy that and put it in your notes.

810
00:40:53,560 --> 00:40:57,239
Speaker 1: I think this is just an amazing tip. Now, if

811
00:40:57,239 --> 00:40:59,040
Speaker 1: you're a security expert out there, let me know if

812
00:40:59,040 --> 00:41:00,680
Speaker 1: you think there's a problem with that. I could see.

813
00:41:00,719 --> 00:41:03,480
Speaker 1: The only problem I could see is that if you

814
00:41:03,640 --> 00:41:07,800
Speaker 1: had to use a system where you had to verify

815
00:41:07,840 --> 00:41:10,319
Speaker 1: this like verbally, that could be a problem. There are

816
00:41:10,400 --> 00:41:12,399
Speaker 1: some websites that do that, and I also hate that.

817
00:41:12,719 --> 00:41:14,880
Speaker 1: So I have to sit there and say something verbally

818
00:41:15,400 --> 00:41:19,520
Speaker 1: that is a very personal piece of information that this

819
00:41:19,560 --> 00:41:22,239
Speaker 1: person is somehow typing into the website to confirm. So

820
00:41:22,280 --> 00:41:24,520
Speaker 1: that's why I love the idea of coming up with

821
00:41:25,000 --> 00:41:27,799
Speaker 1: basically another password. It's all it is. And so next

822
00:41:27,840 --> 00:41:32,600
Speaker 1: time you encounter these random questions on a website that says,

823
00:41:32,640 --> 00:41:35,080
Speaker 1: you know, what's your favorite food, what did you want

824
00:41:35,120 --> 00:41:37,239
Speaker 1: to be when you grow up? What's your favorite ice

825
00:41:37,280 --> 00:41:40,600
Speaker 1: cream flavor? Just pick four random questions and make up

826
00:41:40,640 --> 00:41:44,839
Speaker 1: four random passwords, put them in or whatever, and next thing,

827
00:41:44,880 --> 00:41:47,879
Speaker 1: you know, just save them and there you go. I mean,

828
00:41:47,880 --> 00:41:49,799
Speaker 1: I had to this is I tweeted about this, but

829
00:41:49,880 --> 00:41:54,360
Speaker 1: this whole COVID situation is like a total land grab

830
00:41:54,440 --> 00:41:56,560
Speaker 1: for personal information. I had to register for a COVID

831
00:41:56,640 --> 00:41:59,080
Speaker 1: test and I'm not kidding, Like they want to know

832
00:41:59,400 --> 00:42:02,120
Speaker 1: every thing, and I'm like, Why do you need all

833
00:42:02,160 --> 00:42:06,720
Speaker 1: this information? To what degree you need like every single

834
00:42:06,719 --> 00:42:09,719
Speaker 1: thing about me? Why do you need all that? You

835
00:42:09,760 --> 00:42:11,439
Speaker 1: know my kid has to do like a certain app.

836
00:42:11,440 --> 00:42:13,560
Speaker 1: You got to check in on an app to like

837
00:42:13,600 --> 00:42:16,240
Speaker 1: go back to school. And it's like all this stuff

838
00:42:16,280 --> 00:42:18,319
Speaker 1: you gotta you gotta give over to this random app

839
00:42:18,360 --> 00:42:19,839
Speaker 1: I've never heard of so I can drop my kid

840
00:42:19,840 --> 00:42:24,040
Speaker 1: off to school. It's like, what, No, So I've been

841
00:42:24,280 --> 00:42:27,160
Speaker 1: using this new system and it's so far, so good.

842
00:42:27,920 --> 00:42:29,960
Speaker 1: It may, you know, blow up in my face if

843
00:42:29,960 --> 00:42:33,080
Speaker 1: I ever need to remember one of these you know,

844
00:42:33,360 --> 00:42:35,640
Speaker 1: these things like mother's maid a name, because I just

845
00:42:35,680 --> 00:42:37,200
Speaker 1: may not be able to figure it out if I

846
00:42:37,239 --> 00:42:39,400
Speaker 1: didn't take proper notes. So keep those proper notes and

847
00:42:39,440 --> 00:42:41,960
Speaker 1: back up make sure that I don't know. I guess

848
00:42:42,000 --> 00:42:44,279
Speaker 1: you can back up your your file for your from

849
00:42:44,280 --> 00:42:48,200
Speaker 1: your from your password manager. I'm sure there's an export

850
00:42:48,239 --> 00:42:49,680
Speaker 1: to back it up. And then you got to encrypt that,

851
00:42:49,760 --> 00:42:51,759
Speaker 1: make sure that's encrypted, and back to Oh my gosh,

852
00:42:51,840 --> 00:42:56,160
Speaker 1: it just goes on and on and on. Okay, let's

853
00:42:56,200 --> 00:42:59,600
Speaker 1: talk Apple Maps. Speaking of COVID, Apple maps now displays

854
00:42:59,640 --> 00:43:04,200
Speaker 1: COVID nineteen vaccine vaccination locations Apple map users can now

855
00:43:04,239 --> 00:43:08,279
Speaker 1: find the closest pharmacies and healthcare providers offering COVID nineteen vaccines.

856
00:43:08,719 --> 00:43:11,440
Speaker 1: It's through a partnership with vaccine Finder. All you have

857
00:43:11,520 --> 00:43:14,760
Speaker 1: to do is search, hit the search bar and Apple

858
00:43:14,760 --> 00:43:17,880
Speaker 1: Maps and then you'll see COVID nineteen vaccines. Or you

859
00:43:17,880 --> 00:43:20,759
Speaker 1: can use the fine year by menu, or you can

860
00:43:20,800 --> 00:43:23,720
Speaker 1: ask Siri where can I get a COVID vaccination. It'll

861
00:43:23,719 --> 00:43:26,360
Speaker 1: list the hours, address, phone numbers, and a link to

862
00:43:26,400 --> 00:43:29,440
Speaker 1: the provider's website. Right now, they've got twenty thousand locations.

863
00:43:29,800 --> 00:43:33,400
Speaker 1: This is great, but it really it's probably not that

864
00:43:33,520 --> 00:43:36,680
Speaker 1: useful right now because just because a place has a

865
00:43:36,719 --> 00:43:38,839
Speaker 1: COVID link to a vaccine does not mean you're gonna

866
00:43:38,840 --> 00:43:42,799
Speaker 1: get an appointment very easily. All depends on where you live.

867
00:43:43,000 --> 00:43:45,800
Speaker 1: So as we get more and more of these vaccines

868
00:43:45,840 --> 00:43:50,839
Speaker 1: available and people can just go ahead and make a

869
00:43:50,840 --> 00:43:53,239
Speaker 1: appointment at the place closest near them, this is gonna

870
00:43:53,239 --> 00:43:56,200
Speaker 1: be great, but right now vaccine appointments are still a

871
00:43:56,200 --> 00:43:58,640
Speaker 1: little hit or missed depending on where you live. In fact,

872
00:43:58,640 --> 00:44:02,239
Speaker 1: this was my KTLA story today. It was about these

873
00:44:02,239 --> 00:44:05,680
Speaker 1: computer programmers that are making their own websites that are

874
00:44:05,680 --> 00:44:09,360
Speaker 1: sort of like megawebsites that scrape information from all of

875
00:44:09,360 --> 00:44:12,160
Speaker 1: the pharmacy websites and put it on one page. So

876
00:44:12,280 --> 00:44:15,919
Speaker 1: one of those websites is called find my Vaxla. That's

877
00:44:15,960 --> 00:44:20,000
Speaker 1: finemivaxla dot com. That's just for the LA area. If

878
00:44:20,000 --> 00:44:25,040
Speaker 1: you're in New York. Turbovax dot info. Turbovax dot info.

879
00:44:25,120 --> 00:44:27,920
Speaker 1: It's like TurboTax with a v dot info. But the

880
00:44:27,960 --> 00:44:31,480
Speaker 1: big one is vaccinespotter dot org. And I talked to

881
00:44:31,520 --> 00:44:35,600
Speaker 1: the guy Nick who created this website. Smart guy doesn't

882
00:44:35,600 --> 00:44:37,120
Speaker 1: make any money on it, just kind of does it

883
00:44:37,160 --> 00:44:39,560
Speaker 1: because he's a computer programmer. He was frustrated trying to

884
00:44:39,560 --> 00:44:41,560
Speaker 1: get his parents or his grandparents for I don't know,

885
00:44:41,600 --> 00:44:46,040
Speaker 1: someone an appointment. And so now he's scanning all the

886
00:44:46,080 --> 00:44:49,279
Speaker 1: pharmacy chains across the US. And if you look like

887
00:44:49,320 --> 00:44:53,720
Speaker 1: if you click Alaska, you can see the pharmacy chains

888
00:44:53,760 --> 00:44:57,520
Speaker 1: like Walmarts, Walgreens, you know, whatever's over there, and it

889
00:44:57,640 --> 00:45:02,560
Speaker 1: tells you the vac oh the vaccine type as well. Interesting.

890
00:45:03,080 --> 00:45:05,840
Speaker 1: So he does a great job. They all do. But

891
00:45:05,880 --> 00:45:08,640
Speaker 1: they're doing this, you know, the kindness of their own hearts.

892
00:45:09,000 --> 00:45:10,920
Speaker 1: And I figured this out the hard way too. It's

893
00:45:10,920 --> 00:45:12,840
Speaker 1: like I was trying to get my parents vaccines in

894
00:45:12,880 --> 00:45:16,480
Speaker 1: New Jersey and believe me, oh my gosh, just trying

895
00:45:16,520 --> 00:45:20,319
Speaker 1: to navigate all these websites. There's just so many of them.

896
00:45:20,400 --> 00:45:24,040
Speaker 1: It's like, I get it, but it's also just really frustrating.

897
00:45:24,080 --> 00:45:25,960
Speaker 1: And I'm a tech person, and so for my parents,

898
00:45:25,960 --> 00:45:28,040
Speaker 1: they're not going to sit there online for an hour

899
00:45:28,120 --> 00:45:30,800
Speaker 1: a day looking for appointments scouring all these various sites.

900
00:45:30,840 --> 00:45:32,320
Speaker 1: Some of them ask you to put all your information

901
00:45:32,400 --> 00:45:34,600
Speaker 1: in before you can even look. So that's what these

902
00:45:34,640 --> 00:45:38,200
Speaker 1: sites do. And so you know, it's a good thing

903
00:45:38,239 --> 00:45:42,319
Speaker 1: that we have this availability, that we're getting more availability,

904
00:45:42,400 --> 00:45:44,560
Speaker 1: and it's just it's making it easier to find. But

905
00:45:44,600 --> 00:45:47,360
Speaker 1: these guys did a cool job of getting this information

906
00:45:47,440 --> 00:45:50,359
Speaker 1: on one page and making it a lot easier than

907
00:45:50,960 --> 00:45:53,560
Speaker 1: going from site to site to site to site to site.

908
00:45:53,800 --> 00:45:56,320
Speaker 1: This will tell you if there's appointments. It's not always perfect.

909
00:45:56,320 --> 00:45:58,480
Speaker 1: Believe me. It can say there's an appointment, you go

910
00:45:58,520 --> 00:46:00,840
Speaker 1: to the website and no, it's gone, because guess what,

911
00:46:00,920 --> 00:46:02,799
Speaker 1: you're not the only person looking at this website. There's

912
00:46:03,080 --> 00:46:07,440
Speaker 1: thousands of other people scouring the web for these appointments.

913
00:46:13,760 --> 00:46:16,879
Speaker 1: All right, Uh, hello, I recently received an email from

914
00:46:16,920 --> 00:46:19,640
Speaker 1: AT and T stating they were changing from Direct TV.

915
00:46:20,200 --> 00:46:21,839
Speaker 1: Do you know what that means for someone who has

916
00:46:21,880 --> 00:46:25,680
Speaker 1: Direct TV? The information we are to read is nineteen pages,

917
00:46:25,920 --> 00:46:27,879
Speaker 1: just wondering if you heard anything about this and if

918
00:46:27,880 --> 00:46:29,640
Speaker 1: we now have to take AT and T instead of

919
00:46:29,640 --> 00:46:32,440
Speaker 1: Direct TV. Thank you very much for reading this email.

920
00:46:32,520 --> 00:46:35,480
Speaker 1: Enjoy learning from you on Fox four in Kansas City.

921
00:46:35,640 --> 00:46:40,719
Speaker 1: Thank you. Joan, Joan, good question. So I had to

922
00:46:40,760 --> 00:46:43,560
Speaker 1: do some research on this one because I wasn't totally familiar.

923
00:46:43,600 --> 00:46:45,840
Speaker 1: I know that AT and T. This is kind of

924
00:46:45,880 --> 00:46:50,399
Speaker 1: a weird thing. AT and T kind of sold DirecTV, which,

925
00:46:50,440 --> 00:46:52,320
Speaker 1: by the way, they just bought DirecTV a couple of

926
00:46:52,360 --> 00:46:54,640
Speaker 1: years ago, and now they're selling it, but they're selling

927
00:46:54,680 --> 00:46:57,480
Speaker 1: it but keeping an interest, so it's still kind of

928
00:46:57,480 --> 00:46:59,560
Speaker 1: their company, but it's got a third party that's kind

929
00:46:59,560 --> 00:47:04,360
Speaker 1: of running, which is called TPG. I know, so confusing,

930
00:47:04,520 --> 00:47:07,080
Speaker 1: But here's this section of their little letter that I

931
00:47:07,160 --> 00:47:13,880
Speaker 1: think is pertinent to you, and it says seamless customer transition.

932
00:47:14,000 --> 00:47:17,439
Speaker 1: Once the transaction is completed, existing AT and T video

933
00:47:17,480 --> 00:47:21,400
Speaker 1: subscribers will become new Direct TV customers and will be

934
00:47:21,400 --> 00:47:24,920
Speaker 1: able to keep their video service and any bundled wireless

935
00:47:25,000 --> 00:47:27,839
Speaker 1: or broadband services, as well as HBO Max plus any

936
00:47:27,880 --> 00:47:34,840
Speaker 1: associated discounts. When the transaction closed closes, all existing content deals,

937
00:47:34,840 --> 00:47:37,279
Speaker 1: including Sunday Ticket will become part of what they call

938
00:47:37,400 --> 00:47:40,600
Speaker 1: new Direct TV. Customers will continue to have access to

939
00:47:40,640 --> 00:47:43,920
Speaker 1: premium content via DirecTV, and AT and T will receive

940
00:47:44,239 --> 00:47:47,360
Speaker 1: AT and T TV will receive the same services, channel lineups,

941
00:47:47,360 --> 00:47:51,000
Speaker 1: and customer care. So it sounds like AT oh my gosh,

942
00:47:51,040 --> 00:47:54,719
Speaker 1: so confusing. AT and T TV and Direct TV are

943
00:47:54,719 --> 00:47:57,840
Speaker 1: going to be similar, like kind of aligned. And I

944
00:47:57,880 --> 00:48:00,400
Speaker 1: think the reality here is that the right on the

945
00:48:00,400 --> 00:48:04,200
Speaker 1: wall for direct TV, it was a fantastic way of

946
00:48:04,239 --> 00:48:06,960
Speaker 1: delivering TV to people back in the day, but now

947
00:48:07,400 --> 00:48:10,279
Speaker 1: it's kind of a not a not so much Well

948
00:48:10,280 --> 00:48:11,799
Speaker 1: maybe it is a sinking ship. I don't know what

949
00:48:11,840 --> 00:48:13,840
Speaker 1: the what the term is for it, but it's just

950
00:48:14,280 --> 00:48:17,160
Speaker 1: the returns are not increasing on that. It's it. They're

951
00:48:17,200 --> 00:48:19,080
Speaker 1: going down every year because more and more people just

952
00:48:19,120 --> 00:48:23,120
Speaker 1: continue to cancel services like direct TV in favor of

953
00:48:23,840 --> 00:48:28,120
Speaker 1: subscription services and also of uh, you know, cable that's

954
00:48:28,120 --> 00:48:31,160
Speaker 1: delivered over the internet and so you just don't need

955
00:48:31,200 --> 00:48:34,480
Speaker 1: to have a satellite dish in your yard anymore. And

956
00:48:34,520 --> 00:48:37,480
Speaker 1: so I think long story short for you, Joan, I

957
00:48:37,520 --> 00:48:39,040
Speaker 1: don't think you have to worry about anything. I think

958
00:48:39,080 --> 00:48:41,479
Speaker 1: that there there might be some change in the name

959
00:48:41,760 --> 00:48:43,800
Speaker 1: or change a lot, you know, changes in the lineup

960
00:48:43,880 --> 00:48:45,759
Speaker 1: or something like that. But I think it sounds like

961
00:48:46,280 --> 00:48:48,479
Speaker 1: for now at least, everything's going to stay the same

962
00:48:48,920 --> 00:48:51,600
Speaker 1: and the uh, the customers that are at and T

963
00:48:51,760 --> 00:48:54,920
Speaker 1: video customers will become direct TV customers, and I think

964
00:48:54,960 --> 00:48:59,000
Speaker 1: Direct TV customers will just kind of remain Direct TV customers.

965
00:48:59,040 --> 00:49:02,520
Speaker 1: So hope that helps with the transition there. But thanks

966
00:49:02,520 --> 00:49:05,319
Speaker 1: for watching on Fox four Kansas City. I know a

967
00:49:05,320 --> 00:49:07,279
Speaker 1: lot of people love to watch on that. I get

968
00:49:07,320 --> 00:49:09,719
Speaker 1: a lot of emails from you in Kansas City, so

969
00:49:09,800 --> 00:49:11,759
Speaker 1: thank you. Well, if you go to an Apple store,

970
00:49:11,800 --> 00:49:15,160
Speaker 1: you probably want to be nice. This is an article

971
00:49:15,200 --> 00:49:18,440
Speaker 1: from Apple Insider based on a TikTok video that has

972
00:49:18,520 --> 00:49:21,759
Speaker 1: kind of gone viral. Former Apple store employee says, you

973
00:49:21,800 --> 00:49:24,680
Speaker 1: know what, if you're really nice to the Apple store employees,

974
00:49:24,719 --> 00:49:28,200
Speaker 1: they might surprise and delight you by h maybe doing

975
00:49:28,280 --> 00:49:30,480
Speaker 1: a repair that might cost money and give it you

976
00:49:30,520 --> 00:49:36,000
Speaker 1: for free. And so this TikTok user says that rude

977
00:49:36,000 --> 00:49:38,320
Speaker 1: customers you know, come in all the time. Of course

978
00:49:38,360 --> 00:49:41,440
Speaker 1: they do. I mean, we get that it's everywhere. You're

979
00:49:41,440 --> 00:49:43,480
Speaker 1: gonna get your problem fixed, but you're gonna have to

980
00:49:43,520 --> 00:49:46,719
Speaker 1: pay for it. But if you're really nice, and of

981
00:49:46,760 --> 00:49:51,040
Speaker 1: course this doesn't happen every time, but these staff members

982
00:49:51,040 --> 00:49:54,280
Speaker 1: are apparently empowered to, you know, go above and beyond.

983
00:49:54,440 --> 00:49:56,879
Speaker 1: And if you're really nice and you're really amazing, Matt,

984
00:49:56,920 --> 00:49:58,759
Speaker 1: we might just do a little repair for you for free.

985
00:49:59,560 --> 00:50:03,319
Speaker 1: And so gives the example of you come in with

986
00:50:03,320 --> 00:50:05,520
Speaker 1: a water damage phone. You're not supposed to be able

987
00:50:05,520 --> 00:50:07,560
Speaker 1: to replace those without a fee, but you know what, Nah,

988
00:50:07,600 --> 00:50:10,640
Speaker 1: we'll just give you fore replacement. And I can definitely

989
00:50:10,640 --> 00:50:15,000
Speaker 1: see this happening because it's one of those things where

990
00:50:15,480 --> 00:50:18,319
Speaker 1: it doesn't really cost Apple to it doesn't cost them

991
00:50:18,360 --> 00:50:20,960
Speaker 1: much to give you like a refurbished phone, and so

992
00:50:21,040 --> 00:50:23,520
Speaker 1: why not and if you're really nice, and it's something

993
00:50:23,520 --> 00:50:25,160
Speaker 1: that these people see and they kind of, you know,

994
00:50:25,160 --> 00:50:26,719
Speaker 1: they get a you know, I don't know if there's

995
00:50:26,719 --> 00:50:29,960
Speaker 1: like an allotment you get every week of like surprising delights,

996
00:50:30,000 --> 00:50:32,480
Speaker 1: but I can definitely see this happening. And I remember

997
00:50:32,480 --> 00:50:34,799
Speaker 1: one time I brought my laptop and I bought a

998
00:50:34,800 --> 00:50:38,920
Speaker 1: brand new laptop and it crapped out after I don't know,

999
00:50:39,760 --> 00:50:41,640
Speaker 1: not even a couple of weeks, and so I brought

1000
00:50:41,680 --> 00:50:43,960
Speaker 1: into the Apple Store and it was a logic board

1001
00:50:44,000 --> 00:50:46,120
Speaker 1: that fried, and the guy was like, all right, hold on,

1002
00:50:46,200 --> 00:50:49,280
Speaker 1: let me go get you a new a new MacBook

1003
00:50:49,320 --> 00:50:51,520
Speaker 1: from the back and I'll just swap it out. And

1004
00:50:51,560 --> 00:50:53,359
Speaker 1: so I was like, oh my gosh, that's so cool.

1005
00:50:53,400 --> 00:50:55,319
Speaker 1: Now I get it. It's it's under the warranty. So

1006
00:50:55,360 --> 00:50:57,800
Speaker 1: this is not like, you know, they're not they won't

1007
00:50:57,800 --> 00:51:02,200
Speaker 1: doing me any favors. But the reality was he well,

1008
00:51:02,239 --> 00:51:06,400
Speaker 1: actually the story ends badly because he could have swapped

1009
00:51:06,400 --> 00:51:07,920
Speaker 1: it out, but he couldn't because once he looked it up,

1010
00:51:07,960 --> 00:51:12,000
Speaker 1: he said, oh, you bought this from Amazon. I said yeah.

1011
00:51:12,040 --> 00:51:13,480
Speaker 1: And oh no, he said, did you not buy this

1012
00:51:13,520 --> 00:51:14,799
Speaker 1: from the Apple Store. I said no, I bought it

1013
00:51:14,840 --> 00:51:17,680
Speaker 1: from Amazon. He said, I can't replace that. It's a

1014
00:51:17,680 --> 00:51:21,680
Speaker 1: third party. So back then Amazon was not an authorized

1015
00:51:21,719 --> 00:51:25,680
Speaker 1: reseller of Apple computers, and so it was basically like

1016
00:51:25,760 --> 00:51:27,399
Speaker 1: a gray market. I don't know how they got them,

1017
00:51:27,880 --> 00:51:30,000
Speaker 1: but they couldn't replace it at the store. So I'd

1018
00:51:30,000 --> 00:51:31,759
Speaker 1: just send it back to Amazon, which was fine, and

1019
00:51:31,800 --> 00:51:34,440
Speaker 1: from that day on, I've always bought my Apple stuff

1020
00:51:34,480 --> 00:51:37,080
Speaker 1: from Apple, but now you know I say that, but

1021
00:51:37,440 --> 00:51:39,399
Speaker 1: even if you go on Amazon, it's still a lot

1022
00:51:39,400 --> 00:51:41,680
Speaker 1: of the Amazon stuff is I think they have a

1023
00:51:41,719 --> 00:51:43,920
Speaker 1: deal with Apple now where it is direct, they're like

1024
00:51:44,160 --> 00:51:47,239
Speaker 1: a third party reseller, and so is a lot of

1025
00:51:47,239 --> 00:51:50,319
Speaker 1: the local stores you see, and especially Best Buy. So

1026
00:51:50,400 --> 00:51:52,600
Speaker 1: I think this was when Apple wasn't as big as

1027
00:51:52,600 --> 00:51:55,239
Speaker 1: they are now. It was when these places would kind

1028
00:51:55,239 --> 00:51:57,400
Speaker 1: of third party sell their stuff. But now it's all

1029
00:51:57,480 --> 00:52:00,520
Speaker 1: legit and I think you get the same exact benefits

1030
00:52:00,520 --> 00:52:02,719
Speaker 1: wherever you go. But anyway, my point is that I

1031
00:52:02,800 --> 00:52:04,400
Speaker 1: was really nice. The guy was really nice. He was like,

1032
00:52:04,440 --> 00:52:06,440
Speaker 1: all right, sure whatever, but then he kind of I

1033
00:52:06,440 --> 00:52:08,560
Speaker 1: guess maybe he couldn't do it. So anyway, they didn't

1034
00:52:08,560 --> 00:52:09,920
Speaker 1: surprise him to light me. But I've been in the

1035
00:52:09,920 --> 00:52:12,400
Speaker 1: Apple Store plenty of times for things, and believe me,

1036
00:52:12,840 --> 00:52:15,040
Speaker 1: I think that they are really great there, and the

1037
00:52:15,080 --> 00:52:18,720
Speaker 1: fact that you have that genius bar is just really

1038
00:52:18,760 --> 00:52:21,080
Speaker 1: fantastic anywhere in the world. I was in Japan once

1039
00:52:21,640 --> 00:52:25,520
Speaker 1: and my my MacBook Air hard drive crashed, which was

1040
00:52:25,560 --> 00:52:27,439
Speaker 1: the worst thing ever. I didn't know what was wrong,

1041
00:52:27,480 --> 00:52:30,040
Speaker 1: but I just couldn't start up my computer, and I

1042
00:52:30,040 --> 00:52:32,040
Speaker 1: could not believe that I was able to make an appointment.

1043
00:52:32,239 --> 00:52:34,560
Speaker 1: They did a little you know, analytics on it, and

1044
00:52:34,560 --> 00:52:37,160
Speaker 1: they said, oh, you're hard drives fried, so you need

1045
00:52:37,160 --> 00:52:38,480
Speaker 1: a new one. And I said, well, I'm not going

1046
00:52:38,560 --> 00:52:40,080
Speaker 1: to leave it here because you know, I got to

1047
00:52:40,120 --> 00:52:43,520
Speaker 1: fly back. But thank you, and you know, I felt better.

1048
00:52:43,560 --> 00:52:45,360
Speaker 1: I didn't have a computer that whole trip, which was

1049
00:52:45,440 --> 00:52:49,800
Speaker 1: kind of a problem, but I used my producer's computer

1050
00:52:49,920 --> 00:52:53,280
Speaker 1: for that trip to kind of write my stories. But anyway,

1051
00:52:53,360 --> 00:52:55,719
Speaker 1: it's just one of those things where this is the

1052
00:52:55,880 --> 00:52:58,719
Speaker 1: this is the kind of service, the top level of

1053
00:52:58,760 --> 00:53:01,520
Speaker 1: service you get from Apple, you know, and this is

1054
00:53:01,520 --> 00:53:04,880
Speaker 1: why people love them. And I found that out. So anyway,

1055
00:53:06,239 --> 00:53:12,000
Speaker 1: let's get to another question. Let's see Laurie says, what's

1056
00:53:12,040 --> 00:53:14,080
Speaker 1: the best and safest way to print out full text

1057
00:53:14,120 --> 00:53:17,120
Speaker 1: message conversations from my phone to my computer so I

1058
00:53:17,120 --> 00:53:21,640
Speaker 1: can print them out? Thank you, Luri, Lauri in Pasadena.

1059
00:53:22,320 --> 00:53:24,160
Speaker 1: I did not know a way. I don't, I don't.

1060
00:53:24,280 --> 00:53:25,960
Speaker 1: I get this question over and over. I don't know

1061
00:53:25,960 --> 00:53:28,120
Speaker 1: why people need to print out their texts, but they

1062
00:53:28,120 --> 00:53:30,000
Speaker 1: need to print them out all the time for some reason.

1063
00:53:31,000 --> 00:53:34,640
Speaker 1: So uh, I don't know. I recommend just taking screenshots

1064
00:53:34,640 --> 00:53:37,240
Speaker 1: and printing those out. But if you need to actually

1065
00:53:37,880 --> 00:53:42,800
Speaker 1: print a text message from your phone, there's a website.

1066
00:53:42,840 --> 00:53:45,160
Speaker 1: I have not tested it, but it's called print text

1067
00:53:45,160 --> 00:53:49,160
Speaker 1: Messages dot net. And you know, they've got an app

1068
00:53:49,160 --> 00:53:51,759
Speaker 1: that you can download for the Mac computer, which yeah,

1069
00:53:51,760 --> 00:53:53,680
Speaker 1: I'd be a little sketch, a little, you know, a

1070
00:53:53,719 --> 00:53:55,960
Speaker 1: little worried about that. But they also have an Android app.

1071
00:53:56,239 --> 00:53:58,959
Speaker 1: So the Android app I think is probably fine because

1072
00:53:59,000 --> 00:54:01,600
Speaker 1: it's just going to access Android works very differently. Any

1073
00:54:01,640 --> 00:54:05,680
Speaker 1: any program can pretty much access mobile sms, so I

1074
00:54:05,680 --> 00:54:07,719
Speaker 1: think you'll be fine with that. But it is five

1075
00:54:07,760 --> 00:54:12,000
Speaker 1: dollars to access this and get the full, the full

1076
00:54:12,120 --> 00:54:14,280
Speaker 1: use out of it. And I actually got an email

1077
00:54:14,440 --> 00:54:18,880
Speaker 1: back from Lauri saying that she paid the five dollars

1078
00:54:18,960 --> 00:54:21,239
Speaker 1: and it worked. And so I guess if you need

1079
00:54:21,239 --> 00:54:23,839
Speaker 1: to print out your text messages, print text Messages dot

1080
00:54:24,000 --> 00:54:27,719
Speaker 1: net is the place to go. There you go. Lori

1081
00:54:27,840 --> 00:54:30,520
Speaker 1: in Pasadena tried it out. All right. Let's end with

1082
00:54:30,640 --> 00:54:35,320
Speaker 1: the BMW I four. This is the first all electric

1083
00:54:35,440 --> 00:54:39,680
Speaker 1: sedan from BMW. You know BMW had that. I gosh,

1084
00:54:39,719 --> 00:54:41,280
Speaker 1: what is it? I don't know what it was called

1085
00:54:41,680 --> 00:54:43,920
Speaker 1: that electric car that was you know, it was kind

1086
00:54:43,920 --> 00:54:46,760
Speaker 1: of their first. It was a little funky, little funky design.

1087
00:54:47,440 --> 00:54:49,880
Speaker 1: People love it, and you know, I considered getting one

1088
00:54:49,920 --> 00:54:52,880
Speaker 1: at one point. But this I four looks like a

1089
00:54:52,920 --> 00:54:56,279
Speaker 1: BMW standard, you know, like an X three or or

1090
00:54:56,360 --> 00:54:58,479
Speaker 1: what do they call X three or no, sorry, I three.

1091
00:54:58,960 --> 00:55:02,520
Speaker 1: The X is these SUVs. But this looks like a

1092
00:55:03,320 --> 00:55:06,279
Speaker 1: like a typical like a three series, except it's an

1093
00:55:06,360 --> 00:55:08,359
Speaker 1: electric and they call it the I four. It looks

1094
00:55:08,360 --> 00:55:12,479
Speaker 1: really cool, three hundred miles range, and it's a little

1095
00:55:12,480 --> 00:55:15,440
Speaker 1: bit less than Tesla according to tech Crunch. But you know,

1096
00:55:15,680 --> 00:55:19,880
Speaker 1: the reality is, we now have a BMW all electric

1097
00:55:19,920 --> 00:55:23,480
Speaker 1: sedan that looks just like a regular BMW. And the

1098
00:55:23,480 --> 00:55:26,120
Speaker 1: reason I share this is because I've been testing out

1099
00:55:26,160 --> 00:55:29,280
Speaker 1: a lot of electric cars lately, and I gotta be honest.

1100
00:55:29,920 --> 00:55:33,319
Speaker 1: I was all set on the Tesla three, and then

1101
00:55:33,320 --> 00:55:35,560
Speaker 1: all of a sudden I started testing these other electric cars.

1102
00:55:35,560 --> 00:55:37,640
Speaker 1: I'm like, oh my gosh, there's so many of them,

1103
00:55:38,080 --> 00:55:41,120
Speaker 1: you know, like the Chevy Bolt Euv I tested. You

1104
00:55:41,200 --> 00:55:44,960
Speaker 1: got this new BMW, You've got the new Volkswagon, which

1105
00:55:44,960 --> 00:55:47,960
Speaker 1: I really love, the ID four. But I'll be honest,

1106
00:55:48,000 --> 00:55:50,120
Speaker 1: the more I test these cars, the more I kind

1107
00:55:50,120 --> 00:55:54,439
Speaker 1: of think to myself, it's not just the car, it's

1108
00:55:54,480 --> 00:55:56,919
Speaker 1: really Tesla as a company. It's the reason why people

1109
00:55:57,040 --> 00:56:01,520
Speaker 1: choose Apple for the iPhone. Is an entire company that

1110
00:56:01,600 --> 00:56:05,000
Speaker 1: is dedicated to this car that they created from the

1111
00:56:05,040 --> 00:56:07,480
Speaker 1: ground up to be electric and to be amazing and

1112
00:56:07,520 --> 00:56:09,400
Speaker 1: to be awesome. And the software and the hardware and

1113
00:56:09,440 --> 00:56:12,120
Speaker 1: everything works together, and that's really what you're getting. You're

1114
00:56:12,120 --> 00:56:15,560
Speaker 1: getting in an iPhone of a car. And so the

1115
00:56:15,560 --> 00:56:17,759
Speaker 1: more I thought about, ugh, do I want to Volkswagen

1116
00:56:17,840 --> 00:56:20,200
Speaker 1: that they're kind of like, you know, they're tiptoeing in

1117
00:56:20,239 --> 00:56:21,960
Speaker 1: And yes, these are big car companies with a lot

1118
00:56:22,000 --> 00:56:24,040
Speaker 1: of money and they can figure things out, but at

1119
00:56:24,040 --> 00:56:26,839
Speaker 1: the end of the day, they're an older company that

1120
00:56:26,920 --> 00:56:29,760
Speaker 1: does things in old ways in addition to the new ways,

1121
00:56:30,040 --> 00:56:33,400
Speaker 1: whereas Tesla only does things in the new ways. And

1122
00:56:33,480 --> 00:56:34,880
Speaker 1: I get it, Like I always say, there's a lot

1123
00:56:34,920 --> 00:56:36,400
Speaker 1: of different people in this world. You don't have to

1124
00:56:36,400 --> 00:56:38,160
Speaker 1: agree with me. But the more I think about it,

1125
00:56:38,160 --> 00:56:41,040
Speaker 1: the more I just kind of want the Tesla because

1126
00:56:41,160 --> 00:56:45,840
Speaker 1: I'm buying into a world not just like an electric car.

1127
00:56:46,400 --> 00:56:48,560
Speaker 1: And so for that reason, I'm kind of like, yeah,

1128
00:56:48,600 --> 00:56:51,080
Speaker 1: I think I just need to go with Tesla and

1129
00:56:51,080 --> 00:56:52,360
Speaker 1: I'm not gonna I don't think I'm gonna buy it

1130
00:56:52,400 --> 00:56:55,040
Speaker 1: anytime soon. I think, you know, it's like my car's fine,

1131
00:56:55,080 --> 00:56:57,400
Speaker 1: I don't need a new car, but definitely getting a

1132
00:56:57,440 --> 00:57:01,080
Speaker 1: little Tesla electric car and vat there. That's for sure.

1133
00:57:01,160 --> 00:57:02,880
Speaker 1: It's starting to creep in on me, you know what

1134
00:57:02,920 --> 00:57:05,920
Speaker 1: I mean, Like, ah, that would just be nice, you know.

1135
00:57:08,560 --> 00:57:10,799
Speaker 1: And people love their Teslas, I know, believe me, I

1136
00:57:10,800 --> 00:57:12,640
Speaker 1: see them all the time. But I would get my

1137
00:57:12,680 --> 00:57:14,600
Speaker 1: windows tinted. I don't know why that's on an option

1138
00:57:14,680 --> 00:57:17,320
Speaker 1: on the website. That's gonna do it for this episode

1139
00:57:17,360 --> 00:57:19,320
Speaker 1: of the show. If you'd like to submit a question

1140
00:57:19,360 --> 00:57:21,320
Speaker 1: for me to answer, you can do it two ways.

1141
00:57:21,880 --> 00:57:24,360
Speaker 1: Just go to rich on Tech dot tv slash podcast

1142
00:57:24,480 --> 00:57:27,400
Speaker 1: hit the microphone button to leave a voicemail, or go

1143
00:57:27,440 --> 00:57:29,720
Speaker 1: to my Facebook page Facebook dot com slash rich on

1144
00:57:29,760 --> 00:57:33,040
Speaker 1: tech and hit the big blue send email button. Also,

1145
00:57:33,080 --> 00:57:34,840
Speaker 1: I would love it if you would rate and review

1146
00:57:34,880 --> 00:57:37,960
Speaker 1: this podcast to help other people discover it. Go to

1147
00:57:38,320 --> 00:57:42,440
Speaker 1: rate this podcast dot com slash rich on Tech. You

1148
00:57:42,440 --> 00:57:45,400
Speaker 1: can find me on all social media at rich on Tech.

1149
00:57:45,440 --> 00:57:47,680
Speaker 1: Be sure to check the show notes for anything that

1150
00:57:47,720 --> 00:57:50,200
Speaker 1: I mentioned in the show. I do spend time crafting those,

1151
00:57:50,240 --> 00:57:52,720
Speaker 1: so please click them. No matter where you live in

1152
00:57:52,760 --> 00:57:55,640
Speaker 1: the US, you can download the free ktla plus app

1153
00:57:55,680 --> 00:57:58,640
Speaker 1: on Apple TV, fireTV, and Roku, which means you can

1154
00:57:58,680 --> 00:58:02,280
Speaker 1: watch my technology segments any time of the day, anywhere

1155
00:58:02,280 --> 00:58:05,200
Speaker 1: you live within reason in the US, and for free.

1156
00:58:05,800 --> 00:58:07,840
Speaker 1: It's so cool. I love it. I would love if

1157
00:58:07,840 --> 00:58:11,040
Speaker 1: you check it out. Just download KTLA Plus on Apple TV,

1158
00:58:11,120 --> 00:58:14,720
Speaker 1: Fire TV, or Roku, open it up, scroll down and

1159
00:58:14,800 --> 00:58:16,800
Speaker 1: look for the tech section, and boom, you can watch

1160
00:58:16,880 --> 00:58:18,800
Speaker 1: my segments. Like my sister did the other day. I

1161
00:58:18,800 --> 00:58:20,680
Speaker 1: think it's the first time she's ever seen me on TV,

1162
00:58:21,080 --> 00:58:23,720
Speaker 1: and she just kept sending me screenshots. She's like, you're funny. Oh,

1163
00:58:23,760 --> 00:58:26,720
Speaker 1: this is so cool. That's awesome. Yeah, been doing it

1164
00:58:26,760 --> 00:58:29,560
Speaker 1: for ten years. My name is rich Demiro. Thanks so

1165
00:58:29,640 --> 00:58:31,800
Speaker 1: much for listening. There are so many ways you can

1166
00:58:31,800 --> 00:58:34,320
Speaker 1: spend an hour of your time. I really do appreciate

1167
00:58:34,320 --> 00:58:37,480
Speaker 1: you spending it with me. Stay safe, I will talk

1168
00:58:37,520 --> 00:58:38,480
Speaker 1: to you real soon.