1 00:00:02,520 --> 00:00:05,520 Speaker 1: The shape of the on Athletic shoe is unique. It 2 00:00:05,559 --> 00:00:09,520 Speaker 1: can't be mistaken for any other brand. This is a cloud. 3 00:00:10,320 --> 00:00:14,160 Speaker 1: It's the key to unlocking your running potential and. 4 00:00:14,360 --> 00:00:16,560 Speaker 2: If you look at it, it truly stands out. 5 00:00:17,560 --> 00:00:20,360 Speaker 1: The structure of on C suite is just as distinctive. 6 00:00:20,640 --> 00:00:23,560 Speaker 1: Starting at the top with a pair of CEOs. 7 00:00:23,760 --> 00:00:26,439 Speaker 3: Well, we realized very early on is if you're adding 8 00:00:26,680 --> 00:00:32,199 Speaker 3: different capabilities to each other and you do that as equals, 9 00:00:32,360 --> 00:00:35,960 Speaker 3: then this leads to better outcomes. 10 00:00:36,000 --> 00:00:38,960 Speaker 1: Mark Maurer joined on as Chief operating Officer in March 11 00:00:39,000 --> 00:00:43,839 Speaker 1: twenty thirteen. Martin Hoffman arrived as CFO that July. In 12 00:00:43,880 --> 00:00:47,520 Speaker 1: twenty twenty one, they jointly assumed the CEO role. 13 00:00:47,880 --> 00:00:51,680 Speaker 4: We are a friend that needs to be excellent in 14 00:00:51,800 --> 00:00:55,720 Speaker 4: designing product, in innovating product, but also in shipping millions 15 00:00:55,720 --> 00:00:58,600 Speaker 4: of parcels from A to B in the most efficient way. 16 00:00:58,680 --> 00:01:02,280 Speaker 4: So we need to have very different mindsets and very 17 00:01:02,320 --> 00:01:07,080 Speaker 4: diverse people. Marcus different strengths. I have different strengths, and 18 00:01:07,200 --> 00:01:08,520 Speaker 4: if you take us together, you. 19 00:01:08,600 --> 00:01:09,319 Speaker 2: Just get more. 20 00:01:09,440 --> 00:01:12,720 Speaker 1: Have you had have there been areas of the business 21 00:01:12,720 --> 00:01:15,600 Speaker 1: where you've had disagreements as co CEOs? Have you always 22 00:01:15,640 --> 00:01:18,000 Speaker 1: been of one mind or have you wanted to take 23 00:01:18,040 --> 00:01:19,200 Speaker 1: things in different directions? 24 00:01:19,400 --> 00:01:22,440 Speaker 3: Yeah, I mean absolutely. I think it's that's the strength 25 00:01:22,480 --> 00:01:25,480 Speaker 3: that we're basically able to problem solve and also disagree 26 00:01:25,480 --> 00:01:28,360 Speaker 3: on topics. I think what we have with each other 27 00:01:28,520 --> 00:01:29,679 Speaker 3: is just a lot of trust. 28 00:01:29,800 --> 00:01:33,319 Speaker 4: Sometimes we really argue in a meeting with a lot 29 00:01:33,319 --> 00:01:36,400 Speaker 4: of other people present, so they actually see it's part 30 00:01:36,400 --> 00:01:38,720 Speaker 4: of our culture. We're also spending a lot of time 31 00:01:38,800 --> 00:01:42,360 Speaker 4: outside of work together and that that really helps to 32 00:01:42,720 --> 00:01:47,200 Speaker 4: purely talk about the things that that matters. And in 33 00:01:47,240 --> 00:01:48,920 Speaker 4: the end, we both want to do the same right. 34 00:01:48,920 --> 00:01:52,480 Speaker 4: We want to build a company for the future, and 35 00:01:52,920 --> 00:01:55,560 Speaker 4: so that goal is what unites us. 36 00:01:57,400 --> 00:02:01,600 Speaker 1: Companies with co CEOs are rare, but configuration is even 37 00:02:01,680 --> 00:02:06,640 Speaker 1: more unusual. Martin Hoffman also holds the CFO position. He 38 00:02:06,760 --> 00:02:08,840 Speaker 1: says his two jobs complement each other. 39 00:02:09,200 --> 00:02:12,120 Speaker 4: I actually feel the CFO makes you a better CEO, 40 00:02:12,440 --> 00:02:15,960 Speaker 4: and the CEO makes you a better CFO. Understanding what 41 00:02:16,000 --> 00:02:19,360 Speaker 4: you build as a CEO helps you to understand your numbers, 42 00:02:19,360 --> 00:02:22,480 Speaker 4: and understanding the numbers helps you what are the right 43 00:02:22,520 --> 00:02:23,440 Speaker 4: things to build. 44 00:02:24,240 --> 00:02:27,440 Speaker 1: On's emphasis on mind share, as much as market share, 45 00:02:27,600 --> 00:02:31,880 Speaker 1: has driven a decade of explosive growth. Hoffman has On's 46 00:02:31,960 --> 00:02:35,160 Speaker 1: finances in focus, but he also sees himself as the 47 00:02:35,200 --> 00:02:36,480 Speaker 1: steward of a story. 48 00:02:36,800 --> 00:02:38,400 Speaker 2: In the end, there is. 49 00:02:38,360 --> 00:02:43,960 Speaker 4: A strong psychology behind numbers, and you can make a 50 00:02:44,000 --> 00:02:46,720 Speaker 4: lot happen with numbers and the way you communicate and 51 00:02:46,800 --> 00:02:49,679 Speaker 4: you speak about numbers. So they can be very motivating, 52 00:02:49,760 --> 00:02:52,840 Speaker 4: they can be demotivating. They can keep a lot of 53 00:02:52,880 --> 00:02:55,160 Speaker 4: pressures away from the company, or they can put a 54 00:02:55,160 --> 00:02:56,160 Speaker 4: lot of pressure. 55 00:02:55,840 --> 00:02:56,560 Speaker 2: On the company. 56 00:02:56,680 --> 00:02:59,760 Speaker 4: Actually within the company, we're not talking so much about financials. 57 00:03:00,120 --> 00:03:02,600 Speaker 4: Talk to a highly creative people. They don't only hear 58 00:03:02,639 --> 00:03:04,520 Speaker 4: you talk about the numbers all the time. They want 59 00:03:04,560 --> 00:03:07,200 Speaker 4: to hear you talk about as a as a leader, 60 00:03:07,280 --> 00:03:09,600 Speaker 4: as a human, as someone who also loves the products. 61 00:03:09,800 --> 00:03:13,520 Speaker 4: And I also see this as my shop of giving 62 00:03:13,560 --> 00:03:17,119 Speaker 4: a clear, consistent story to the outside world, but then 63 00:03:17,360 --> 00:03:20,240 Speaker 4: at the same time having a story that is actually 64 00:03:20,280 --> 00:03:22,360 Speaker 4: building our culture internally. 65 00:03:34,960 --> 00:03:37,560 Speaker 1: On has come a long distance in a short time. 66 00:03:38,040 --> 00:03:40,200 Speaker 1: It was launched in twenty ten by a trio of 67 00:03:40,200 --> 00:03:44,040 Speaker 1: Swiss founders, including a former World Iron Man champion. A 68 00:03:44,160 --> 00:03:47,240 Speaker 1: caught on quickly as a brand for serious runners. By 69 00:03:47,280 --> 00:03:50,280 Speaker 1: twenty fourteen, the company had reached ten million dollars in 70 00:03:50,320 --> 00:03:53,680 Speaker 1: revenue and began to sell in the United States. From 71 00:03:53,680 --> 00:03:56,760 Speaker 1: there on, picked up the pace, developing new footwear lines 72 00:03:56,800 --> 00:04:02,000 Speaker 1: and diversifying into apparel. Swiss tennis legend Roger Federer took notice. 73 00:04:02,080 --> 00:04:05,160 Speaker 1: He became an investor and consultant, with his name on 74 00:04:05,240 --> 00:04:08,600 Speaker 1: the company's first line of tennis shoes. The twenty twenty 75 00:04:08,600 --> 00:04:12,560 Speaker 1: COVID pandemic sparked a boom in outdoor recreation, sending on 76 00:04:12,880 --> 00:04:16,000 Speaker 1: sales soaring they set the stage for a listing on 77 00:04:16,040 --> 00:04:20,360 Speaker 1: the New York Stock Exchange in September twenty twenty one. 78 00:04:22,120 --> 00:04:25,119 Speaker 5: The athletic industry has always been one of the best 79 00:04:25,120 --> 00:04:29,359 Speaker 5: industries within retail that only got better during COVID. 80 00:04:29,480 --> 00:04:32,480 Speaker 6: The barrier to entry for newer brands and disruptor brands 81 00:04:32,520 --> 00:04:35,039 Speaker 6: are lower than ever. What we're seeing from some of 82 00:04:35,040 --> 00:04:37,279 Speaker 6: the newer players is just more innovation. I think that 83 00:04:37,279 --> 00:04:38,640 Speaker 6: we're seeing it's a good time for some of these 84 00:04:38,720 --> 00:04:39,479 Speaker 6: brands to grow. 85 00:04:41,000 --> 00:04:43,520 Speaker 1: With just over a billion dollars in sales last year, 86 00:04:43,720 --> 00:04:47,960 Speaker 1: On's a relatively small player in a crowded category. Still 87 00:04:48,000 --> 00:04:49,960 Speaker 1: going public has made a difference. 88 00:04:50,240 --> 00:04:52,240 Speaker 3: I think it made us a better company, so it 89 00:04:52,480 --> 00:04:55,400 Speaker 3: challenged us, and you know, we decided to play in 90 00:04:55,440 --> 00:04:58,400 Speaker 3: the Champions League. We decided we wanted that scrutiny. It 91 00:04:58,480 --> 00:05:02,960 Speaker 3: brought huge opportunities obviously in terms of brand awareness as well. 92 00:05:03,880 --> 00:05:07,760 Speaker 1: Wall Street is certainly aware on and investors seem to 93 00:05:07,960 --> 00:05:08,880 Speaker 1: like what they see. 94 00:05:09,279 --> 00:05:11,560 Speaker 4: We want to build a company that is here to 95 00:05:11,600 --> 00:05:15,599 Speaker 4: stay this positive emotion of growing, but growing in a 96 00:05:15,640 --> 00:05:21,000 Speaker 4: meaningful way, from social impact, sustainability, how your product's resonating 97 00:05:21,000 --> 00:05:24,839 Speaker 4: with your customers. That's very important, and setting up that 98 00:05:25,000 --> 00:05:27,800 Speaker 4: framework is basically a core. 99 00:05:27,839 --> 00:05:28,520 Speaker 2: Of my work. 100 00:05:28,600 --> 00:05:30,800 Speaker 1: It sounds like you have to take shareholder demands and 101 00:05:30,800 --> 00:05:33,640 Speaker 1: sort of translate them into something that's going to be 102 00:05:33,760 --> 00:05:35,800 Speaker 1: motivating for the people who work for you. Is that 103 00:05:35,920 --> 00:05:36,560 Speaker 1: how it works? 104 00:05:36,680 --> 00:05:37,479 Speaker 2: Yeah, definitely. 105 00:05:37,560 --> 00:05:41,039 Speaker 3: The number is never the goal, and the growth should 106 00:05:41,040 --> 00:05:43,680 Speaker 3: allow us to do that in a sustainable way. 107 00:05:43,760 --> 00:05:46,279 Speaker 1: And so it can growth sometimes be too fast, yes. 108 00:05:46,160 --> 00:05:48,599 Speaker 3: It can. Well for us, it's important that we're kind 109 00:05:48,640 --> 00:05:52,120 Speaker 3: of bringing that exponential and huge growth of over sixty 110 00:05:52,160 --> 00:05:55,760 Speaker 3: percent year of year slowly down into what we call 111 00:05:55,800 --> 00:05:59,400 Speaker 3: a more durable growth going going forward over the next years. 112 00:06:00,920 --> 00:06:03,799 Speaker 1: On is setting its pace for a marathon, not a sprint. 113 00:06:04,200 --> 00:06:07,000 Speaker 1: It's confident in the strength of its technology, the cloud 114 00:06:07,000 --> 00:06:11,400 Speaker 1: tech cushioning system, invented and patented by its founders. In 115 00:06:11,480 --> 00:06:14,359 Speaker 1: many ways, On likes to identify as a tech company. 116 00:06:14,640 --> 00:06:17,599 Speaker 4: We create products, we create a brand, but everything else 117 00:06:17,640 --> 00:06:20,840 Speaker 4: that we do is actually technology and data. So from 118 00:06:21,000 --> 00:06:27,120 Speaker 4: product development, supply chain, to customer interaction to our own 119 00:06:27,160 --> 00:06:31,279 Speaker 4: eCOM environment, you really have the analytical depths and the 120 00:06:31,320 --> 00:06:34,520 Speaker 4: complexity of a tech company, but at the same time 121 00:06:34,520 --> 00:06:37,279 Speaker 4: you have the emotional highest of a consumer brant. 122 00:06:37,320 --> 00:06:39,960 Speaker 2: And I actually think this is a really nice combination. 123 00:06:42,160 --> 00:06:45,599 Speaker 1: Whatever else it is. On is a premium brand that's 124 00:06:45,600 --> 00:06:48,960 Speaker 1: had an impact on its sales strategy. Direct to consumer 125 00:06:49,080 --> 00:06:52,000 Speaker 1: channels have been bolstered by the opening of flagship stores 126 00:06:52,000 --> 00:06:55,520 Speaker 1: around the world, and while wholesale revenue remains robust, the 127 00:06:55,600 --> 00:06:58,839 Speaker 1: company is taking a selective approach to distribution. Have you 128 00:06:58,880 --> 00:07:01,039 Speaker 1: had to say no to some pointner, how do you 129 00:07:01,080 --> 00:07:02,440 Speaker 1: think about the wholesale Now. 130 00:07:02,320 --> 00:07:05,800 Speaker 3: We're trying to allocate resources to where it has the 131 00:07:05,839 --> 00:07:08,839 Speaker 3: biggest impact, and with that comes a lot of saying no. 132 00:07:09,040 --> 00:07:11,800 Speaker 3: We're working with the partners that are reaching the communities 133 00:07:11,840 --> 00:07:13,960 Speaker 3: that we want to reach, and so this has led 134 00:07:14,000 --> 00:07:16,520 Speaker 3: to the distribution that we have, which very much started 135 00:07:16,760 --> 00:07:19,560 Speaker 3: We front specialty accounts like fleet feed in the US, 136 00:07:20,000 --> 00:07:23,920 Speaker 3: but then evolved into more channel sporting goods, but then 137 00:07:23,960 --> 00:07:27,480 Speaker 3: also counts that or reaching an even younger audience like JD. 138 00:07:29,320 --> 00:07:30,000 Speaker 2: Or foot locker. 139 00:07:30,120 --> 00:07:33,360 Speaker 4: We're rooted in running, we are rooted in performance, and 140 00:07:33,400 --> 00:07:36,680 Speaker 4: there's still a lot of room that for us to grow, 141 00:07:36,800 --> 00:07:38,720 Speaker 4: a lot of market shed to gain. At the same time, 142 00:07:38,760 --> 00:07:41,560 Speaker 4: it gives you, it gives you credibility, and then the 143 00:07:41,600 --> 00:07:44,200 Speaker 4: shoes are also born in an everyday environment. 144 00:07:45,680 --> 00:07:48,920 Speaker 1: As On moves beyond its performance running niche to become 145 00:07:48,960 --> 00:07:52,680 Speaker 1: an everyday footwear choice. The company's betting that apparel will 146 00:07:52,720 --> 00:07:56,080 Speaker 1: broaden its reach in similar fashion. Why did they move 147 00:07:56,080 --> 00:07:57,239 Speaker 1: into apparel come. 148 00:07:57,320 --> 00:07:59,679 Speaker 4: The mission is that that you move and you enjoy 149 00:07:59,720 --> 00:08:02,120 Speaker 4: and move, and the parallel is an important part of that. 150 00:08:02,240 --> 00:08:04,600 Speaker 2: It's growing. It's still relatively small. 151 00:08:04,560 --> 00:08:06,760 Speaker 4: But we feel it will be an important part of 152 00:08:06,880 --> 00:08:08,239 Speaker 4: the future business. 153 00:08:08,280 --> 00:08:08,679 Speaker 2: Apparel. 154 00:08:08,720 --> 00:08:11,920 Speaker 3: We want to grow it over proportionally. Percentage you know 155 00:08:11,960 --> 00:08:14,480 Speaker 3: what it is in Percentage is actually not so important 156 00:08:14,520 --> 00:08:16,800 Speaker 3: for us. For us, it's important that we're building it 157 00:08:16,840 --> 00:08:19,000 Speaker 3: in a premium way and it's a multi year journey. 158 00:08:19,160 --> 00:08:22,080 Speaker 1: Another area with upside for On is tennis. 159 00:08:22,360 --> 00:08:22,720 Speaker 2: For US. 160 00:08:22,760 --> 00:08:28,240 Speaker 3: Tennis has two elements, right. I think one is it's 161 00:08:28,280 --> 00:08:32,840 Speaker 3: a huge opportunity from a brand awareness perspective beyond tennis, 162 00:08:32,880 --> 00:08:35,480 Speaker 3: just how can we showcase ON as a sports for company. 163 00:08:35,520 --> 00:08:40,320 Speaker 3: And then we feel there's an opportunity to make tennis 164 00:08:40,600 --> 00:08:44,520 Speaker 3: more inclusive in many countries. It's still a very exclusive sport, 165 00:08:44,600 --> 00:08:46,520 Speaker 3: so how can we bring it to the masses and 166 00:08:46,600 --> 00:08:51,160 Speaker 3: how can the tennis look be transponded to an everyday look? 167 00:08:51,240 --> 00:08:53,080 Speaker 3: And that's definitely a big opportunity. 168 00:08:54,080 --> 00:08:57,360 Speaker 1: On has already established a strong presence globally and it 169 00:08:57,400 --> 00:08:59,199 Speaker 1: has plans to enlarge that footprint. 170 00:08:59,360 --> 00:09:01,560 Speaker 4: When you start a company in Switzerland, the first thing 171 00:09:01,559 --> 00:09:03,560 Speaker 4: you need to do is really leaving the country. So 172 00:09:03,600 --> 00:09:06,120 Speaker 4: we actually build a global company right from the beginning. 173 00:09:06,200 --> 00:09:09,800 Speaker 4: We still have significant room to grow in parts of Europe. 174 00:09:09,880 --> 00:09:13,079 Speaker 4: We are quite strong in Japan already, but just started 175 00:09:13,200 --> 00:09:16,800 Speaker 4: in Latin America. Big market China of course a big 176 00:09:16,840 --> 00:09:18,600 Speaker 4: focus for US and in the next years. 177 00:09:18,720 --> 00:09:20,920 Speaker 6: China is a country that everyone wants to be in, 178 00:09:21,000 --> 00:09:22,600 Speaker 6: but you have to do it right right, You actually 179 00:09:22,640 --> 00:09:25,800 Speaker 6: have to put significant investment forth to actually get it right. 180 00:09:25,880 --> 00:09:28,200 Speaker 6: If you kind of take a halfway strategy, you're not 181 00:09:28,360 --> 00:09:29,760 Speaker 6: going to be successful there. 182 00:09:29,880 --> 00:09:33,040 Speaker 5: Historically, but China has been both a great opportunity to 183 00:09:33,120 --> 00:09:36,520 Speaker 5: drive revenues, but critically it's also been better margin. People 184 00:09:36,520 --> 00:09:39,640 Speaker 5: will pay more for the same good abroad, and therefore 185 00:09:40,160 --> 00:09:42,439 Speaker 5: China has been not just the avenue of growth, has 186 00:09:42,440 --> 00:09:43,160 Speaker 5: been the best. 187 00:09:42,960 --> 00:09:43,720 Speaker 2: Avenue of growth. 188 00:09:44,200 --> 00:09:48,000 Speaker 5: The questions of whether that is tapering now are centered 189 00:09:48,000 --> 00:09:50,360 Speaker 5: around whether that's structural or is it sickly? 190 00:09:50,720 --> 00:09:53,520 Speaker 1: What does the path to success in China look like now? 191 00:09:53,960 --> 00:09:56,400 Speaker 1: Is it sort of back to some situation like normal? 192 00:09:56,480 --> 00:09:59,160 Speaker 1: How does it feel in China right now? 193 00:09:59,200 --> 00:10:02,080 Speaker 3: In China, it feels like we're still a very small 194 00:10:02,120 --> 00:10:04,480 Speaker 3: brand with a lot of potential. There's a lot of 195 00:10:04,520 --> 00:10:08,480 Speaker 3: macroeconomic uncertainty. We feel we're still so small as a 196 00:10:08,520 --> 00:10:12,440 Speaker 3: brand that the macroeconomic element is a bit less important 197 00:10:12,440 --> 00:10:13,240 Speaker 3: because we have so. 198 00:10:13,320 --> 00:10:16,360 Speaker 2: Much room to just grow market share. 199 00:10:16,480 --> 00:10:18,920 Speaker 3: We're really at the point where I think we've proven 200 00:10:19,000 --> 00:10:22,240 Speaker 3: product market fit and now it's about scaling it. 201 00:10:22,400 --> 00:10:25,360 Speaker 4: Back in twenty nineteen, they were about fifteen people working 202 00:10:25,400 --> 00:10:25,839 Speaker 4: in China. 203 00:10:26,240 --> 00:10:27,360 Speaker 2: Today it's a team of one. 204 00:10:27,280 --> 00:10:31,280 Speaker 4: Hundred and fifty. There is not really a wholesale partnership 205 00:10:31,320 --> 00:10:34,560 Speaker 4: network in China, so it's all about building our own stores, 206 00:10:34,960 --> 00:10:38,680 Speaker 4: our own monoparant destinations, and this will take time, but 207 00:10:39,080 --> 00:10:41,120 Speaker 4: it's a great thing to have so we can really 208 00:10:41,559 --> 00:10:43,880 Speaker 4: engineer to cross over the next. 209 00:10:43,880 --> 00:10:47,760 Speaker 1: Years as CFO and co CEO with the Swiss Footwear 210 00:10:47,800 --> 00:10:50,600 Speaker 1: and the Parrel company on Martin and Hoffman has the 211 00:10:50,720 --> 00:10:53,640 Speaker 1: kind of job that keeps him on his choes. His 212 00:10:53,760 --> 00:10:56,560 Speaker 1: professional path has taken some unconventional turns. 213 00:10:56,960 --> 00:10:59,880 Speaker 4: I am an engineer from a background so called an engineering, 214 00:11:00,000 --> 00:11:04,760 Speaker 4: computer science and business management, so not really a finance background. 215 00:11:04,840 --> 00:11:07,320 Speaker 4: Then I ended up in consulting and I've worked with 216 00:11:07,600 --> 00:11:10,720 Speaker 4: many amazing CFOs all around the world of bigger and 217 00:11:10,760 --> 00:11:13,480 Speaker 4: smaller companies, and I think this ignited. 218 00:11:13,120 --> 00:11:15,400 Speaker 2: My love for that shop and that role. 219 00:11:16,360 --> 00:11:19,400 Speaker 4: And then I transitioned into a CFO role myself at 220 00:11:19,400 --> 00:11:21,160 Speaker 4: a retail company here in Switzerland. 221 00:11:21,760 --> 00:11:23,800 Speaker 2: That's where I connected with Mark. 222 00:11:24,280 --> 00:11:27,520 Speaker 1: I asked him how he acquired CFO skills without formal 223 00:11:27,559 --> 00:11:29,319 Speaker 1: training in finance and accounting. 224 00:11:29,679 --> 00:11:31,840 Speaker 4: First, you need to have a love for mass and 225 00:11:32,040 --> 00:11:34,960 Speaker 4: that's also the same in computer science, it's the same background. 226 00:11:35,400 --> 00:11:37,640 Speaker 4: I think you need to lift the values off a CFO, 227 00:11:38,320 --> 00:11:40,719 Speaker 4: which is which is very important, and I think I 228 00:11:41,200 --> 00:11:43,760 Speaker 4: do this and try to be really a role model 229 00:11:43,920 --> 00:11:46,080 Speaker 4: in this as well. And last, but not least, it's 230 00:11:46,160 --> 00:11:49,080 Speaker 4: it's it's understanding the psychology of the numbers and this 231 00:11:49,120 --> 00:11:51,720 Speaker 4: is something that I learned from working with so many 232 00:11:51,760 --> 00:11:54,000 Speaker 4: different great CFOs all around the world. 233 00:11:55,960 --> 00:11:59,240 Speaker 1: For Hoffman and co CEO Mark Maura, building on this 234 00:11:59,280 --> 00:12:02,080 Speaker 1: business will be a mix of science and art. The 235 00:12:02,120 --> 00:12:05,760 Speaker 1: two principles meet in On's growing portfolio of retail stores 236 00:12:05,920 --> 00:12:08,359 Speaker 1: across the US, Europe and Asia. 237 00:12:08,480 --> 00:12:12,040 Speaker 5: Stores are magical, so much of the storytelling sure is 238 00:12:12,080 --> 00:12:16,160 Speaker 5: commercials or being targeted by your social media account, but 239 00:12:16,400 --> 00:12:18,400 Speaker 5: the best way to tell that story is to show 240 00:12:18,440 --> 00:12:20,520 Speaker 5: that product in environment that you control. 241 00:12:20,640 --> 00:12:22,800 Speaker 6: Flagships have to be thought of not just as stores, 242 00:12:22,840 --> 00:12:25,480 Speaker 6: but also as marketing vehicles. So you have to think 243 00:12:25,520 --> 00:12:28,040 Speaker 6: about what it does in terms of new customer acquisition, 244 00:12:28,160 --> 00:12:29,920 Speaker 6: what it does in terms of the halo that we 245 00:12:30,000 --> 00:12:32,560 Speaker 6: often see when a flagship opens in a market, all 246 00:12:32,600 --> 00:12:34,640 Speaker 6: of a sudden, the e commerce business gets a big left. 247 00:12:35,679 --> 00:12:38,199 Speaker 1: On has opened stores in some of the world's trendiest 248 00:12:38,200 --> 00:12:42,240 Speaker 1: shopping areas, Region Street in London, NoHo in New York, 249 00:12:42,800 --> 00:12:47,880 Speaker 1: Tokyo's fashionable Harajuku district. Martin Hoffman showed me around the 250 00:12:47,920 --> 00:12:51,560 Speaker 1: store located below On's global headquarters in Zeerich. 251 00:12:51,760 --> 00:12:53,240 Speaker 2: What's super important for us that. 252 00:12:55,480 --> 00:12:58,800 Speaker 4: The store really screams the premininess of the print, and 253 00:12:59,400 --> 00:13:02,920 Speaker 4: so the stands for performance and design and this should 254 00:13:02,920 --> 00:13:04,960 Speaker 4: be reflected in the in the store as well. And 255 00:13:05,000 --> 00:13:07,800 Speaker 4: then we want to connect to the local communities as well, 256 00:13:07,960 --> 00:13:10,120 Speaker 4: so many of our stores have a space in the 257 00:13:10,120 --> 00:13:12,400 Speaker 4: area you can actually meet for a run. 258 00:13:13,160 --> 00:13:16,720 Speaker 1: Each outlet also offers opportunities for consumers to learn about 259 00:13:16,720 --> 00:13:19,960 Speaker 1: On's history and it's constantly evolving technology. 260 00:13:20,320 --> 00:13:22,920 Speaker 4: In the traditional running shoel, you only have the material 261 00:13:23,000 --> 00:13:25,240 Speaker 4: that you can play with. You can make the film software, 262 00:13:25,240 --> 00:13:27,880 Speaker 4: you can make the film harder, and we come up 263 00:13:27,920 --> 00:13:30,400 Speaker 4: with a technology where you also have an engineering part 264 00:13:30,440 --> 00:13:33,120 Speaker 4: in it's a real technology part. The idea is always 265 00:13:33,200 --> 00:13:36,280 Speaker 4: the same. So you have a soft landing and a 266 00:13:36,400 --> 00:13:39,320 Speaker 4: firm push off. So the soft landing is generated by 267 00:13:39,360 --> 00:13:43,560 Speaker 4: the elements collapsing when you land and then they become firm, 268 00:13:43,640 --> 00:13:46,000 Speaker 4: and so you have this nice push off when you 269 00:13:46,040 --> 00:13:47,440 Speaker 4: basically need the speed. 270 00:13:48,640 --> 00:13:53,640 Speaker 1: Alongside technology that boosts performance, there's innovation that advances sustainability. 271 00:13:54,200 --> 00:13:59,400 Speaker 1: Cyclon On's Circular Product subscription program centers on recyclable shoes 272 00:13:59,440 --> 00:14:02,640 Speaker 1: and a parrel made from caster beans and caster oil. 273 00:14:02,960 --> 00:14:03,400 Speaker 2: Out of the. 274 00:14:03,360 --> 00:14:07,000 Speaker 4: Cast bean, we generate in oil, and out of the 275 00:14:07,040 --> 00:14:11,440 Speaker 4: oil we basically generate palets, and from the palants we 276 00:14:11,520 --> 00:14:14,880 Speaker 4: can make the outsol of the shoe, but we also 277 00:14:14,960 --> 00:14:18,000 Speaker 4: make yarn for the upper so the whole shoe is 278 00:14:18,000 --> 00:14:21,560 Speaker 4: basically the same material out of that bean. And the 279 00:14:21,640 --> 00:14:25,880 Speaker 4: advantage is that this product can be fully recycled. And 280 00:14:26,120 --> 00:14:29,160 Speaker 4: because we felt this is a product that you shouldn't own, 281 00:14:29,600 --> 00:14:31,720 Speaker 4: you can only subscribe for it, so you can only 282 00:14:31,760 --> 00:14:34,280 Speaker 4: rend it and only when you send your old product 283 00:14:34,280 --> 00:14:35,800 Speaker 4: back you get a new product. 284 00:14:36,160 --> 00:14:39,640 Speaker 1: This sounds like good business because you with a subscription model, 285 00:14:39,720 --> 00:14:43,080 Speaker 1: you get loyalty from your customers. How do the financials 286 00:14:43,120 --> 00:14:44,800 Speaker 1: work around that kind of product? 287 00:14:45,280 --> 00:14:47,120 Speaker 4: So for us, the most important thing is that the 288 00:14:47,160 --> 00:14:50,080 Speaker 4: product comes back, so that really the customer engages in 289 00:14:50,120 --> 00:14:53,200 Speaker 4: that circularity, and of course it gives us a nice interaction. 290 00:14:53,320 --> 00:14:56,840 Speaker 4: VI is the customer at that important moment of repurchasing 291 00:14:57,160 --> 00:14:59,240 Speaker 4: and also offering more products. 292 00:14:58,800 --> 00:15:00,960 Speaker 2: That we have in that in that program. 293 00:15:01,040 --> 00:15:03,880 Speaker 4: At the moment, it's still a pilot phase, but we 294 00:15:04,040 --> 00:15:07,440 Speaker 4: already have thirty thousand subscribers, so it's growing quickly. 295 00:15:08,960 --> 00:15:12,440 Speaker 1: On's workforce is growing quickly as well. For Vmann, it's 296 00:15:12,480 --> 00:15:16,200 Speaker 1: a challenge to scale up while preserving the culture. Over startup. 297 00:15:16,640 --> 00:15:20,080 Speaker 4: We invest a lot in the offices that you feel home, 298 00:15:20,360 --> 00:15:23,160 Speaker 4: that you can actually be at your best yourself and 299 00:15:23,240 --> 00:15:25,560 Speaker 4: people work very differently, and we take a lot of 300 00:15:26,240 --> 00:15:30,240 Speaker 4: input from the sports world, actually the athlete spirit right 301 00:15:30,600 --> 00:15:33,080 Speaker 4: building a sports team that can perform at the best, 302 00:15:33,760 --> 00:15:36,480 Speaker 4: but also talking a lot about the explorer spirit, how 303 00:15:36,480 --> 00:15:40,040 Speaker 4: can we really tap into new things, continue being disruptive. 304 00:15:39,840 --> 00:15:42,760 Speaker 1: And On has been spreading that spirit across the world. 305 00:15:42,920 --> 00:15:46,880 Speaker 4: We have a big office in Portland, in Shanghai, in Berlin, 306 00:15:47,520 --> 00:15:51,360 Speaker 4: South Paolo, Melbourne. We have eighty different nationalities head On. 307 00:15:51,640 --> 00:15:53,440 Speaker 4: It's very important to have a diverse team because we 308 00:15:53,520 --> 00:15:56,840 Speaker 4: have a very diverse landscape of customers and in order 309 00:15:56,880 --> 00:15:59,480 Speaker 4: to understand that it's important to have all the different 310 00:15:59,520 --> 00:16:02,320 Speaker 4: backgrounds mindsets here in the team as well. 311 00:16:02,320 --> 00:16:04,840 Speaker 1: Do you find it difficult in some markets to find 312 00:16:04,920 --> 00:16:05,960 Speaker 1: enough of the right people. 313 00:16:06,160 --> 00:16:07,080 Speaker 2: We are very fortunate. 314 00:16:07,200 --> 00:16:11,000 Speaker 4: We got forty thousand applications last year for four hundred hires, 315 00:16:11,240 --> 00:16:13,720 Speaker 4: so he can be very selective and really build a 316 00:16:13,800 --> 00:16:14,800 Speaker 4: high performing team. 317 00:16:15,480 --> 00:16:18,360 Speaker 1: The Swiss footwear and apparel firm On began with an 318 00:16:18,400 --> 00:16:23,880 Speaker 1: athlete's imagination. Retired world champion ironman Olivier Baiernhardt dreamed up 319 00:16:23,880 --> 00:16:28,240 Speaker 1: the prototype for a revolutionary new running shoe. A decade later, 320 00:16:28,320 --> 00:16:33,120 Speaker 1: another Swiss athletic champion entered On's orbit, Roger Federer, winner 321 00:16:33,160 --> 00:16:36,720 Speaker 1: of twenty Grand Slam tennis titles. He joined the company 322 00:16:36,760 --> 00:16:40,160 Speaker 1: as an investor and an entrepreneur, bringing much more than 323 00:16:40,240 --> 00:16:41,680 Speaker 1: his name to the relationship. 324 00:16:41,840 --> 00:16:44,840 Speaker 3: We're very lucky that that he loves to engage, especially 325 00:16:44,920 --> 00:16:46,920 Speaker 3: on the product, and I think this is also where 326 00:16:47,240 --> 00:16:50,400 Speaker 3: with his expertise and his cultural understanding of tennis, where 327 00:16:50,400 --> 00:16:52,560 Speaker 3: he can add a lot of values. It's great to 328 00:16:52,600 --> 00:16:55,400 Speaker 3: also have with him, you know, very strategic discussions around, 329 00:16:55,440 --> 00:16:58,760 Speaker 3: for example, how do we want to shape tennis as 330 00:16:58,800 --> 00:17:01,200 Speaker 3: part of On and Watch be our ole world strategy. 331 00:17:02,200 --> 00:17:05,719 Speaker 1: Sports endorsements and celebrity partnerships can have a major impact 332 00:17:05,800 --> 00:17:10,680 Speaker 1: on credibility and boost market share. They can also backfire disastrously, 333 00:17:11,000 --> 00:17:13,960 Speaker 1: as with the ugly controversies that led added As to 334 00:17:14,200 --> 00:17:16,359 Speaker 1: end its relationship with Kanye West. 335 00:17:16,720 --> 00:17:19,160 Speaker 6: Tying yourself to a celebrity can certainly be a driver 336 00:17:19,320 --> 00:17:21,320 Speaker 6: brand awareness, but it can also be a liability and 337 00:17:21,320 --> 00:17:22,800 Speaker 6: you have to be really careful. 338 00:17:23,359 --> 00:17:25,760 Speaker 5: You find the right person to wrap your brand at 339 00:17:25,760 --> 00:17:28,119 Speaker 5: the right time, and there is nothing better. You find 340 00:17:28,160 --> 00:17:30,320 Speaker 5: the right person to wrap your brand at the wrong 341 00:17:30,359 --> 00:17:32,800 Speaker 5: time and you're in trouble. You find the wrong person 342 00:17:33,280 --> 00:17:36,399 Speaker 5: at the wrong time and throw your hands up in 343 00:17:36,440 --> 00:17:36,720 Speaker 5: the air. 344 00:17:37,840 --> 00:17:41,000 Speaker 1: On leadership, Team takes the process of recruiting and working 345 00:17:41,000 --> 00:17:43,399 Speaker 1: with its brand representatives very seriously. 346 00:17:43,720 --> 00:17:46,199 Speaker 4: I think it's a lot about the conversations that you 347 00:17:46,280 --> 00:17:50,040 Speaker 4: need to have before you actually engage with Roger was 348 00:17:50,440 --> 00:17:54,440 Speaker 4: creats that all started. He was here in the lap 349 00:17:54,480 --> 00:17:57,160 Speaker 4: and afterwards we went out for dinner, so we really 350 00:17:57,240 --> 00:17:59,080 Speaker 4: had a lot of time to get to know each other. 351 00:17:59,680 --> 00:18:03,480 Speaker 2: And similar to hiring a new team member. 352 00:18:03,280 --> 00:18:07,280 Speaker 3: We can never rely from a profitability perspective or from 353 00:18:07,280 --> 00:18:11,440 Speaker 3: a revenue perspective or growth perspective just on one athlete 354 00:18:11,520 --> 00:18:13,920 Speaker 3: or area of business. Are trying to create the balanced 355 00:18:14,000 --> 00:18:18,359 Speaker 3: portfolio that reaches into many different communities and that shows 356 00:18:18,760 --> 00:18:21,159 Speaker 3: kind of who On is from all different aspects. So 357 00:18:21,240 --> 00:18:24,200 Speaker 3: take Ben Shelton in tennis and Legoschriantek in tennis, very 358 00:18:24,200 --> 00:18:28,200 Speaker 3: different characters, but ultimately both are very, very strongly aligned 359 00:18:28,240 --> 00:18:29,160 Speaker 3: with who we are. 360 00:18:30,520 --> 00:18:33,000 Speaker 1: Ben Shelton's run to the semi finals of the twenty 361 00:18:33,080 --> 00:18:37,320 Speaker 1: twenty three US Open brought on priceless exposure. The upcoming 362 00:18:37,400 --> 00:18:41,040 Speaker 1: Paris Olympics represent an even bigger opportunity. 363 00:18:40,600 --> 00:18:43,919 Speaker 5: A very large luxury all the image is sponsoring. We 364 00:18:43,960 --> 00:18:47,920 Speaker 5: are guaranteed this is going to be a beautiful Olympics 365 00:18:47,920 --> 00:18:50,480 Speaker 5: that becomes a spectacle around luxury, around spending, and so 366 00:18:50,520 --> 00:18:53,840 Speaker 5: it's going to be an interesting branding exercise that we're 367 00:18:53,840 --> 00:18:55,400 Speaker 5: going to see in a very unique way. 368 00:18:56,160 --> 00:18:59,320 Speaker 1: Switzerland's delegation well, once again we're on gear at the 369 00:18:59,320 --> 00:19:02,840 Speaker 1: opening Serah and the company will put significant resources into 370 00:19:02,920 --> 00:19:05,240 Speaker 1: every aspect. If it's Olympic participation. 371 00:19:05,560 --> 00:19:08,479 Speaker 4: It's going to be an important Olympics for us because 372 00:19:08,600 --> 00:19:10,680 Speaker 4: Parison's in the heart of Europe. It's in the heart 373 00:19:10,680 --> 00:19:12,600 Speaker 4: of where we are, so we really want to be 374 00:19:13,720 --> 00:19:16,920 Speaker 4: present in Paris. We want to talk to the community there, 375 00:19:16,960 --> 00:19:19,760 Speaker 4: We want to show up with innovation, with sustainability. 376 00:19:20,000 --> 00:19:22,320 Speaker 3: A lot of the product developments that we're doing and 377 00:19:22,359 --> 00:19:26,160 Speaker 3: how we're empowering and enabling athletes to win is going 378 00:19:26,160 --> 00:19:28,639 Speaker 3: to come together around Paris. So that's a very very 379 00:19:28,680 --> 00:19:33,320 Speaker 3: important internal element and it significantly helped us to accelerate 380 00:19:33,760 --> 00:19:34,560 Speaker 3: product innovation. 381 00:19:34,680 --> 00:19:35,320 Speaker 2: This will be the. 382 00:19:35,240 --> 00:19:39,840 Speaker 3: First Olympics where On truly is a global premium sportsware brand. 383 00:19:39,960 --> 00:19:41,960 Speaker 1: And what kind of bump would you expect to see 384 00:19:42,000 --> 00:19:44,679 Speaker 1: from the Olympics? Are you watching? Are you waiting for 385 00:19:44,720 --> 00:19:47,440 Speaker 1: this to have a noticeable impact on the numbers? 386 00:19:48,280 --> 00:19:51,439 Speaker 4: It's all about credibility, and so you see On. You 387 00:19:51,520 --> 00:19:54,480 Speaker 4: see On competing at the highest level, really winning there, 388 00:19:55,000 --> 00:19:57,800 Speaker 4: and this gives the prend credibility. I don't need the 389 00:19:57,880 --> 00:20:00,520 Speaker 4: same shoe that the best runners in the WoT need, 390 00:20:01,040 --> 00:20:04,880 Speaker 4: but I get really excited by being able to wear 391 00:20:04,880 --> 00:20:07,400 Speaker 4: the same technology like the best runners. 392 00:20:08,040 --> 00:20:10,960 Speaker 1: Over the last ten years, Martin Hoffman has helped guide 393 00:20:11,040 --> 00:20:14,359 Speaker 1: On from a scrappy ten million dollar upstart to a 394 00:20:14,359 --> 00:20:18,240 Speaker 1: billion dollar publicly listed power player. I want you to 395 00:20:18,280 --> 00:20:21,680 Speaker 1: know what he sees coming in the next decade. What's 396 00:20:21,720 --> 00:20:24,920 Speaker 1: the opportunity that excites you the most over the next 397 00:20:25,000 --> 00:20:26,520 Speaker 1: five to ten years On. 398 00:20:27,440 --> 00:20:31,240 Speaker 4: I think we have so many opportunities to grow, and 399 00:20:31,480 --> 00:20:34,639 Speaker 4: it's so much fun to work in a growing environment, 400 00:20:34,800 --> 00:20:37,920 Speaker 4: to work with emotional products, to work on a global scale. 401 00:20:38,160 --> 00:20:43,200 Speaker 4: Mentioned going from running to tennis to outdoor into training, 402 00:20:43,720 --> 00:20:47,520 Speaker 4: from shoes to apparel, and we can continue that dream 403 00:20:47,600 --> 00:20:50,800 Speaker 4: in many different dimensions, and that's what we do. 404 00:20:51,240 --> 00:20:53,960 Speaker 1: I like to think there are not challenges that keep 405 00:20:54,000 --> 00:20:55,880 Speaker 1: you up at night, but are there things that over 406 00:20:55,880 --> 00:20:58,320 Speaker 1: the next five to ten years you can see looming 407 00:20:58,359 --> 00:21:01,000 Speaker 1: on the horizon that worry you about challenges that the 408 00:21:01,040 --> 00:21:01,840 Speaker 1: business will face. 409 00:21:02,720 --> 00:21:05,639 Speaker 4: For me, it's all about finding that right level of 410 00:21:05,800 --> 00:21:08,840 Speaker 4: speed for the company to grow, because if you grow 411 00:21:08,880 --> 00:21:12,960 Speaker 4: too fast, then maybe it's over soon. And I really 412 00:21:13,040 --> 00:21:18,320 Speaker 4: want to maintain that positive positivity of growing but growing 413 00:21:18,320 --> 00:21:20,959 Speaker 4: in a profitable way. So there are a lot of 414 00:21:21,040 --> 00:21:23,800 Speaker 4: elements in there that are super important for me and 415 00:21:23,840 --> 00:21:26,119 Speaker 4: where my focus is. And at the same time, I 416 00:21:26,119 --> 00:21:28,880 Speaker 4: think I talk more about culture today than I talk 417 00:21:28,920 --> 00:21:33,840 Speaker 4: about numbers. How can we maintain the entrepreneurs spirit, the 418 00:21:33,880 --> 00:21:35,040 Speaker 4: athlete spirit. 419 00:21:34,920 --> 00:21:37,800 Speaker 2: That we have in the company, even so we are 420 00:21:37,840 --> 00:21:38,560 Speaker 2: growing and growing. 421 00:21:38,600 --> 00:21:40,520 Speaker 1: If a friend called you tomorrow and said they've been 422 00:21:40,520 --> 00:21:42,879 Speaker 1: promoted to CFO, maybe you have lots of friends who've 423 00:21:42,920 --> 00:21:46,520 Speaker 1: been promoted to CFO. And this is not a fictitious question. 424 00:21:47,040 --> 00:21:49,399 Speaker 1: What's the advice that you give somebody who's just been 425 00:21:49,440 --> 00:21:52,359 Speaker 1: given this role, just given this responsibility how should they 426 00:21:52,400 --> 00:21:52,880 Speaker 1: handle it? 427 00:21:53,600 --> 00:21:57,199 Speaker 4: So you will find yourself many times spending hours and 428 00:21:57,359 --> 00:22:00,880 Speaker 4: days and nights in diving into your extra sheets, into 429 00:22:00,880 --> 00:22:04,199 Speaker 4: your PowerPoint presentations, and then just an hour before you 430 00:22:04,400 --> 00:22:07,760 Speaker 4: present that whole THNK to someone, you figure out, while 431 00:22:07,760 --> 00:22:11,000 Speaker 4: I was thinking, far too complex and no one will 432 00:22:11,080 --> 00:22:14,080 Speaker 4: understand this, no one will be interested. So actually go back, 433 00:22:14,480 --> 00:22:16,840 Speaker 4: you write everything down in just a page or a 434 00:22:16,840 --> 00:22:19,880 Speaker 4: few words, and and I think that's in the ends 435 00:22:19,960 --> 00:22:23,280 Speaker 4: essence what we do. We take some very high level 436 00:22:23,320 --> 00:22:27,320 Speaker 4: of complexity. It makes it easily digestible for everyone. So 437 00:22:27,359 --> 00:22:30,000 Speaker 4: I think that's one thing you will figure out. There's 438 00:22:30,040 --> 00:22:32,240 Speaker 4: a lot of big numbers. So there are a lot 439 00:22:32,240 --> 00:22:35,399 Speaker 4: of upsides and downsides, but luckily some of them upset 440 00:22:35,440 --> 00:22:39,040 Speaker 4: each other. And beforeward looking so actually to the to 441 00:22:39,119 --> 00:22:42,720 Speaker 4: the topic of the future CFO. We call it advanced navigator, 442 00:22:43,520 --> 00:22:45,760 Speaker 4: so really looking forward, less backward. 443 00:22:46,000 --> 00:22:54,879 Speaker 1: I'm Anna Edwards. This is blowing back. M