WEBVTT - Lessons Learned In April 0:00:10.520 --> 0:00:15.020 Welcome back to Building Billions. This is what I learned 0:00:15.020 --> 0:00:17.960 in April. I love doing these. It gives me a 0:00:17.960 --> 0:00:20.450 moment to, like, look back and really think about the 0:00:20.450 --> 0:00:23.000 lessons that I learned. And I did a cool thing 0:00:23.000 --> 0:00:25.939 this month. I wrote down the lessons as I was 0:00:25.940 --> 0:00:28.040 learning them in the past of like spent a little 0:00:28.040 --> 0:00:30.560 time going back through my meetings and my days and 0:00:30.560 --> 0:00:34.520 just things that made pivots for me. But this time 0:00:34.520 --> 0:00:37.159 I'm like, I'm writing this down as it's happening. So 0:00:37.159 --> 0:00:41.570 I got some good ones. April was a big, huge, 0:00:41.570 --> 0:00:44.839 massive month for me. I turned 30 years old in 0:00:44.840 --> 0:00:49.580 April and with that came a lot of reflection, a 0:00:49.580 --> 0:00:52.820 lot of planning, a lot of reassessing. And so let's 0:00:52.820 --> 0:00:57.620 just dive into this first lesson of April. This is 0:00:57.620 --> 0:01:00.080 not in chronological order. This is also not an order 0:01:00.080 --> 0:01:02.720 of importance. This is just what I wanted to start with. 0:01:05.100 --> 0:01:11.940 Motivation is your responsibility. Nobody is responsible for your motivation 0:01:11.940 --> 0:01:14.370 or for your lack of motivation. I was on a 0:01:14.370 --> 0:01:17.250 call with a business owner a few days ago, like 0:01:17.250 --> 0:01:19.320 at the tail end of April. A lot of epiphanies 0:01:19.319 --> 0:01:22.530 happen at the tail end of April, and the business 0:01:22.530 --> 0:01:27.300 owner was essentially telling me that it was my fault 0:01:27.300 --> 0:01:33.060 that another business owner wasn't motivated due to their comp plan. 0:01:33.240 --> 0:01:37.500 And I paused and I listened and it's like, wait 0:01:37.500 --> 0:01:42.810 a second. That person's motivation is not my responsibility. That 0:01:42.810 --> 0:01:48.240 person should be motivated for whatever reasons, drive them. And 0:01:48.240 --> 0:01:52.140 there could be a plethora of reasons when your business owner, 0:01:52.140 --> 0:01:55.680 when you're trying to achieve something. You you take what 0:01:55.680 --> 0:01:59.970 you have and you use it to motivate you. If 0:01:59.970 --> 0:02:03.570 you're frustrated, if you're insecure, if you're feeling self-doubt, if 0:02:03.570 --> 0:02:06.660 you want to help a billion people and impact the world, 0:02:06.660 --> 0:02:09.930 whatever it is that is important to you, you can 0:02:09.930 --> 0:02:13.709 use that to create motivation. But it is not your 0:02:13.710 --> 0:02:18.870 responsibility to create motivation for someone else. That has to 0:02:18.870 --> 0:02:22.139 be an individualized choice. Sure. Can you be a great example? 0:02:22.169 --> 0:02:26.220 Of course you can. But you can't motivate them. And 0:02:26.400 --> 0:02:33.340 any structure, any creation that you might have that inspires them. Fantastic. 0:02:33.360 --> 0:02:35.130 You're doing your part for the world. I know that 0:02:35.130 --> 0:02:39.210 I oftentimes whenever I want to act in a way 0:02:39.210 --> 0:02:41.910 that I know would not be inspirational and would be 0:02:41.910 --> 0:02:45.660 petty and would be just like the not good decision, 0:02:45.660 --> 0:02:48.150 but the decision that I feel like making, I think 0:02:48.150 --> 0:02:51.030 to myself, man, what if 20 year old Natalie was 0:02:51.030 --> 0:02:53.340 watching me? Like, would she be inspired by this? Or 0:02:53.340 --> 0:02:56.960 would she think like, you, why are you acting like this? 0:02:56.970 --> 0:02:59.940 And that in of itself is motivation for me to 0:02:59.940 --> 0:03:03.119 change my behavior. So I use 20 year old Natalie. 0:03:03.120 --> 0:03:06.810 Or if my employees saw me make this decision or 0:03:06.810 --> 0:03:09.510 if I was on Instagram live making this decision, how 0:03:09.510 --> 0:03:12.150 would I make the decision? And it always grounds me 0:03:12.150 --> 0:03:13.740 and centers me to say, okay, I'm going to I'm 0:03:13.740 --> 0:03:16.200 going to make it in this direction. So if you 0:03:16.200 --> 0:03:18.720 feel like there are people, maybe it's your sales team, 0:03:18.720 --> 0:03:22.350 maybe it's a business partner, maybe it's your significant other 0:03:22.440 --> 0:03:27.060 and you are bearing the weight of their motivation that 0:03:27.060 --> 0:03:30.570 is not on you, that is on them. And you 0:03:30.570 --> 0:03:34.260 can help them find those things. You can do what 0:03:34.260 --> 0:03:37.440 what it might take to to guide them along the 0:03:37.440 --> 0:03:39.840 path to be a source of inspiration. But ultimately, it 0:03:39.840 --> 0:03:46.200 is not on you to motivate anybody but yourself. Number two. 0:03:48.440 --> 0:03:51.589 The week of my birthday. I won't talk about this 0:03:51.590 --> 0:03:55.820 too much right now. Might be fun to share in 0:03:55.820 --> 0:03:58.340 the future. Accrued some content during it so that I 0:03:58.340 --> 0:04:01.070 could share the future. But the week of my birthday 0:04:01.070 --> 0:04:04.740 from a business standpoint was really a shit show. There 0:04:04.740 --> 0:04:08.270 was just a lot of different moving parts, a lot 0:04:08.270 --> 0:04:13.610 of bad news. And one of the mornings I remember 0:04:13.610 --> 0:04:16.760 I said, I don't cry, especially like in public. One 0:04:16.760 --> 0:04:19.219 of the mornings I think it was the morning of 0:04:19.430 --> 0:04:22.520 Noah's morning, my birthday morning before my birthday. It was 0:04:22.520 --> 0:04:26.960 some really bad news. I started bawling just like it 0:04:26.960 --> 0:04:31.850 was just a shit week and we were flying up 0:04:31.850 --> 0:04:35.510 to New York for the Vogue event and meeting Sarah 0:04:35.510 --> 0:04:38.270 Jessica Parker and Gigi Hadid, which, if you haven't checked 0:04:38.270 --> 0:04:44.089 out that episode, you totally should. But I was on 0:04:44.089 --> 0:04:48.260 the flight and just like, irritated. Like, why does this 0:04:48.260 --> 0:04:50.630 shit have to happen on this milestone that has been 0:04:50.630 --> 0:04:54.369 really important to me. And I. I don't get in 0:04:54.370 --> 0:04:58.630 bad moods very often. I really don't. But in that moment, 0:04:58.630 --> 0:05:00.640 I could feel like I was getting myself in a 0:05:00.640 --> 0:05:03.640 bad mood. I was very negative. And then it dawned 0:05:03.640 --> 0:05:05.920 on me. I was like, Wait a second, this is 0:05:05.920 --> 0:05:12.950 a moment versus my life. A moment versus my life 0:05:12.950 --> 0:05:16.669 When I assess the moment. The moment fucking sucks, the 0:05:16.670 --> 0:05:19.729 moment shitty, the moment there's uncertainty and there's doubt and 0:05:19.730 --> 0:05:22.850 there's frustration and there's anger. The moment is filled with 0:05:22.850 --> 0:05:26.670 all of these emotions. But. Where's that hit? Like, let's 0:05:26.670 --> 0:05:30.330 take a step back and assess the life. I'm so 0:05:30.330 --> 0:05:33.270 proud of the work that I've put in to build 0:05:33.270 --> 0:05:37.470 the life that I have with Brandon, with our businesses, 0:05:37.470 --> 0:05:42.120 with our partners, with our team. Like, I'm I can't 0:05:42.120 --> 0:05:45.630 even believe the life that I have today. Funny enough, 0:05:45.630 --> 0:05:48.570 I'm back in New York. I have a really cool 0:05:48.570 --> 0:05:54.000 event that I'm here for and I remember so vividly 0:05:54.120 --> 0:05:58.590 it was 2017 and we were here in New York 0:05:58.589 --> 0:06:04.140 with some previous business partners and it was for a meeting, 0:06:04.140 --> 0:06:06.270 but I wasn't really involved in the meeting. I wasn't 0:06:06.270 --> 0:06:09.510 invited to the meeting. I wasn't a participant. Like I 0:06:09.510 --> 0:06:13.530 didn't actively work in that business at that time, and 0:06:13.529 --> 0:06:15.750 I just felt shitty about myself. I remember being in 0:06:15.750 --> 0:06:18.090 my hotel room the majority of the time because I 0:06:18.089 --> 0:06:22.260 didn't have any appointments there. There's so many big things 0:06:22.260 --> 0:06:25.290 and exciting events and stuff going on in New York 0:06:25.380 --> 0:06:30.179 City and I. So clearly. Remember telling Brandon, I want 0:06:30.180 --> 0:06:32.640 to build a life where we have things to do 0:06:32.640 --> 0:06:38.880 here that are meaningful and are important and where we're needed. 0:06:38.880 --> 0:06:43.950 And I it was a turning point moment for me. 0:06:44.190 --> 0:06:47.339 And so now to be here, I have an interview 0:06:47.339 --> 0:06:49.200 and just like I probably got to leave actually in 0:06:49.200 --> 0:06:51.479 like the next ten minutes, I have an interview today. 0:06:52.460 --> 0:06:58.550 A dream friggin bucket list item of my life with Chanel. 0:06:58.550 --> 0:07:02.510 There's an event tonight and a couple of meetings throughout 0:07:02.510 --> 0:07:04.760 the day here, and I'm just I took a shower 0:07:04.760 --> 0:07:07.550 this morning and I was like, Holy shit, this is 0:07:07.550 --> 0:07:09.710 my life. This is a life that I dreamed of. 0:07:09.710 --> 0:07:12.770 This is the life that I've always wanted. This is 0:07:13.400 --> 0:07:16.010 and it's it's going to get even better because there's 0:07:16.010 --> 0:07:18.320 now new levels to this life that I want. But. 0:07:18.980 --> 0:07:21.350 In the moment when I was so frustrated a few 0:07:21.350 --> 0:07:24.590 weeks ago to change the mood, I just really had 0:07:24.590 --> 0:07:27.500 to remind myself, Natalie, you love your life. This moment 0:07:27.500 --> 0:07:29.300 is going to pass. You're going to be able to 0:07:29.300 --> 0:07:31.370 tell the story in three years from now or five 0:07:31.370 --> 0:07:34.460 years from now about all of the change. Because right 0:07:34.460 --> 0:07:36.320 now I'm in a season where it just doesn't feel 0:07:36.320 --> 0:07:38.540 like there's progress. It just feels hard and it feels 0:07:38.540 --> 0:07:41.810 tough and it just it feels kind of icky. And 0:07:41.810 --> 0:07:45.530 I know that it's going to pop to another level, 0:07:45.530 --> 0:07:47.810 but the pop hasn't happened, and it's probably going to 0:07:47.810 --> 0:07:49.640 be a deferred pop. It's probably going to pop in 0:07:49.640 --> 0:07:52.610 like a year and a half like this. It's it's 0:07:52.610 --> 0:07:56.750 going to take time. It's not an overnight thing. But recognizing, man, 0:07:56.750 --> 0:08:01.910 when you're having a moment that feels shitty. Maybe your 0:08:01.910 --> 0:08:04.130 life doesn't feel great right now and maybe you need 0:08:04.130 --> 0:08:06.620 that moment to reset. My life did not feel great 0:08:06.620 --> 0:08:10.850 when I was in the hotel room almost seven years ago. 0:08:11.930 --> 0:08:14.270 Really low on myself. So then you have to take 0:08:14.270 --> 0:08:16.610 the steps in order to make the changes, to create 0:08:16.610 --> 0:08:19.070 the life that you want. But if you can separate 0:08:19.070 --> 0:08:21.380 the life and the moment, it's not a resting on 0:08:21.380 --> 0:08:23.270 your laurels thing, it's not like, Oh, I'm just going 0:08:23.270 --> 0:08:27.020 to be happy. However, sometimes it's just the moment sucks 0:08:27.020 --> 0:08:28.910 and it's okay at the moment sucks and it's okay 0:08:28.910 --> 0:08:32.480 that it's hard. Okay. Can you handle hard? Totally. I 0:08:32.480 --> 0:08:36.859 can handle hard. I know you can handle hard. So compartmentalize. 0:08:36.860 --> 0:08:39.320 It's the moment versus this is the life you're building. 0:08:39.320 --> 0:08:41.120 And as long as you're proud of the life that 0:08:41.120 --> 0:08:44.210 you're building, who you're spending your time with, where you're going, 0:08:44.210 --> 0:08:51.290 where your energy is spent, you good? You good. This 0:08:51.290 --> 0:08:57.320 next one came from the one, the only Alana Cardon. 0:08:57.530 --> 0:09:01.520 I was talking with her about a handful of things 0:09:01.520 --> 0:09:05.780 that are going on and really seeking advice in communication. 0:09:05.780 --> 0:09:09.020 And she said to me, one of the greatest things 0:09:09.020 --> 0:09:12.950 that she's learned to do that's really transformed her communication 0:09:12.950 --> 0:09:19.939 is not handling the situation or the problems that somebody's 0:09:19.940 --> 0:09:21.679 saying or like the tax that you feel like you 0:09:21.679 --> 0:09:24.500 have to be then like defensive of because of the 0:09:24.500 --> 0:09:29.180 very particular situation. Instead of handling something in that way, 0:09:29.179 --> 0:09:36.560 you handle the origination. So in any communication cycle, that's difficult. 0:09:37.070 --> 0:09:40.880 Somebody might be complaining that, you know, Oh, you didn't 0:09:41.270 --> 0:09:45.949 hold my hand. And it's been the third time this 0:09:45.950 --> 0:09:48.469 week that you weren't interested in holding my hand. Why 0:09:48.470 --> 0:09:50.719 are you not holding my hand? You. You don't love 0:09:50.720 --> 0:09:54.980 me anymore. Is it about the hand? Of course not. 0:09:55.100 --> 0:09:58.100 It's not about the hand, the origination. The person doesn't 0:09:58.100 --> 0:10:03.559 feel loved. So don't even talk about the hand. Just 0:10:03.559 --> 0:10:08.540 say I'm sorry that you're feeling not loved. I didn't 0:10:08.540 --> 0:10:15.270 realize that. My reaction. My. Lapse of judgment and holding 0:10:15.270 --> 0:10:17.430 your hand was going to hand or was going to 0:10:17.429 --> 0:10:21.810 create this feeling because that sounds like a really shitty feeling, 0:10:21.809 --> 0:10:24.449 you know, I love you. And granted, Elaine was not 0:10:24.450 --> 0:10:28.110 giving me marriage advice. It wasn't about Brandon or holding hands, 0:10:28.110 --> 0:10:33.689 and it was about something business related. But handling the origination, 0:10:33.690 --> 0:10:38.790 somebody doesn't feel seen, somebody doesn't feel appreciated, someone is 0:10:39.270 --> 0:10:44.370 just frustrated. Most people and oftentimes you'll handle the very 0:10:44.370 --> 0:10:48.720 specific situation, but that's not the right thing to do. 0:10:48.720 --> 0:10:51.470 And so I've applied this over the last few weeks, 0:10:51.480 --> 0:10:53.190 and she and I talked about this, and it's really 0:10:53.190 --> 0:10:57.630 been masterful. You don't have to agree with everything that 0:10:57.630 --> 0:11:01.140 somebody says. You don't have to be right. You just 0:11:01.140 --> 0:11:04.890 have to handle and really look at what is the origination. 0:11:04.890 --> 0:11:06.750 If you can go to the root and go to 0:11:06.750 --> 0:11:10.350 the origination man, it's like it's a game changer. This 0:11:10.350 --> 0:11:16.679 is really helped me in communication. And I would suggest 0:11:16.679 --> 0:11:20.190 if you were having difficulty in relationships and communication right now, 0:11:20.610 --> 0:11:23.429 look at and try to uncover like what is the 0:11:23.429 --> 0:11:28.110 origination on the other person's side of the issue and 0:11:28.110 --> 0:11:31.770 maybe what is the origination on your own side. You're 0:11:31.770 --> 0:11:34.140 talking about the fact that the person isn't holding your hand, 0:11:34.140 --> 0:11:36.480 but is it actually that you don't feel loved? How 0:11:36.480 --> 0:11:40.590 could you communicate that that's the origination instead of you 0:11:40.590 --> 0:11:42.840 never hold my hand and having it be some sort 0:11:42.840 --> 0:11:49.559 of explosion. Okay. My final April epiphany and I got 0:11:49.559 --> 0:11:53.400 to get rolling here because this interview, it's going to happen. 0:11:53.400 --> 0:11:58.709 And ideally it happens with me, not without me. So, uh, 0:11:58.710 --> 0:12:02.700 the last other than so many things, but for the 0:12:02.700 --> 0:12:09.780 purposes of this podcast, I was driving with my brother 0:12:09.780 --> 0:12:15.179 from Orlando to Miami just three days ago. We were 0:12:15.179 --> 0:12:17.309 on the cusp. It might even technically be a lesson 0:12:17.309 --> 0:12:19.619 in May, but I'm gonna give it to April. I 0:12:19.620 --> 0:12:23.040 think it goes on May 1st. And we were talking 0:12:23.040 --> 0:12:29.069 about our muscle building goals. Both of us work out 0:12:29.070 --> 0:12:31.800 in the gym five days a week, 5 to 6 0:12:31.800 --> 0:12:36.550 days a week, lifting weights to gain muscle. We. Eat 0:12:36.550 --> 0:12:39.910 a ridiculous amount of protein. And these changes have been 0:12:39.910 --> 0:12:44.230 like slow over the last, I would say, year. But 0:12:44.230 --> 0:12:46.960 we've really gotten more intense and more serious about it 0:12:46.960 --> 0:12:50.530 in the last six months. And so we're kind of 0:12:50.530 --> 0:12:52.900 buddies on this. We hold each other accountable. We go 0:12:52.900 --> 0:12:55.510 to the gym together, we talk about what food we're 0:12:55.510 --> 0:12:58.600 eating and what's helping us, what's not helping us, etcetera. 0:12:59.020 --> 0:13:01.929 And so I asked him this question. I said, how 0:13:01.929 --> 0:13:03.910 long do you think it's going to take you to 0:13:03.910 --> 0:13:08.620 get to your ideal body? And his response blew my 0:13:08.620 --> 0:13:12.819 freaking mind. He said, If I'm consistent with what I'm 0:13:12.820 --> 0:13:14.679 doing right now, I think it's going to take me 0:13:14.679 --> 0:13:23.829 five years. And like, I gasped. It's like, what, five years? 0:13:23.830 --> 0:13:26.200 Why do you think it's going to take you five years? 0:13:27.309 --> 0:13:30.010 And he proceeded to explain, you know, the science behind 0:13:30.010 --> 0:13:32.949 it and looking at other people's results and what their 0:13:32.950 --> 0:13:35.770 trajectory has been. And in order to build the amount 0:13:35.860 --> 0:13:38.740 of muscle, it's not something that happens in six months. 0:13:38.740 --> 0:13:42.880 It happens over years of being really consistent doing the 0:13:42.880 --> 0:13:46.380 work that he's doing. And all of a sudden, as 0:13:46.380 --> 0:13:49.920 soon as he said five years, it blew this thing 0:13:49.920 --> 0:13:53.430 for me. That I've held on to since I was 0:13:53.550 --> 0:13:57.870 ten years old that I've believed in, which is if 0:13:57.870 --> 0:14:00.600 I just go on some crash diet, I can have 0:14:00.600 --> 0:14:04.949 whatever body I want in 30 days. Like it's always 0:14:04.950 --> 0:14:08.340 a 30 day target. And the reality is I've never 0:14:08.340 --> 0:14:13.170 successfully gotten to where I've wanted in 30 days. But still, 0:14:13.170 --> 0:14:16.679 in my mind, it's a 30 day thing. And what 0:14:16.679 --> 0:14:22.740 he said, five years, it actually just like settled me into, okay, 0:14:22.740 --> 0:14:25.530 I could be consistent with this for five years. Like 0:14:25.530 --> 0:14:30.960 it just like a mindset shift from months to years. 0:14:31.110 --> 0:14:36.240 And now what? I'm making choices. Granted, it's been five days, 0:14:36.240 --> 0:14:39.420 but like, stick with me on this. It just doesn't 0:14:39.420 --> 0:14:43.320 feel like I'm depriving myself for a short period of 0:14:43.320 --> 0:14:46.620 time to get some short term goal. It it's changed 0:14:46.620 --> 0:14:50.130 my mindset to a lifestyle, and I couldn't have thought 0:14:50.130 --> 0:14:53.310 with five years, six months ago, a year ago, because 0:14:53.310 --> 0:14:56.670 it sounds daunting and it feels really hard and like 0:14:56.670 --> 0:14:58.590 you want a quick fix and a solution, so then 0:14:58.590 --> 0:15:01.260 you get some wins. But now I'm at a place 0:15:01.260 --> 0:15:03.479 where this behavior has been consistent enough, and so I 0:15:03.480 --> 0:15:05.310 can look at five years and say, okay, when I'm 0:15:05.310 --> 0:15:08.130 35 years old, I can see that it the result 0:15:08.130 --> 0:15:14.160 is going to be this. And it just like in everything. 0:15:14.160 --> 0:15:15.600 What if you knew was going to take five years? 0:15:15.600 --> 0:15:17.640 What would you be willing to put the work in? 0:15:17.640 --> 0:15:20.910 I apply that so much to business, to public speaking, 0:15:20.910 --> 0:15:25.920 to operating our organizations, to leading teams. Like it's not 0:15:25.920 --> 0:15:28.890 something that just happens. You can't just show up every 0:15:28.890 --> 0:15:31.470 day for a week and expect that your business is 0:15:31.470 --> 0:15:34.590 going to grow like it is. Consistency over a long 0:15:34.590 --> 0:15:37.260 period of time with your clients, with your team members, 0:15:37.260 --> 0:15:41.190 growing social platforms, that creates the growth. But I'd never 0:15:41.190 --> 0:15:45.510 applied that principle to another area of my life and 0:15:45.600 --> 0:15:48.390 now that I've applied it, I'm like, Wow, this is 0:15:48.630 --> 0:15:51.660 it's actually inspiring to know that it's five years because 0:15:51.660 --> 0:15:54.390 then you're not upset that it hasn't happened right now, 0:15:54.390 --> 0:15:56.670 but you're still putting the work in right now. So 0:15:56.670 --> 0:15:59.010 if any of you are frustrated that you're putting the 0:15:59.010 --> 0:16:02.550 work in right now and it's not leading to where 0:16:02.550 --> 0:16:06.479 you want, it's okay. It will eventually. If you don't 0:16:06.480 --> 0:16:08.610 give up, it will eventually get you to where you 0:16:08.610 --> 0:16:13.200 want to go. You just can't give up. And I 0:16:13.200 --> 0:16:15.600 think about this with the team that I'm leading right now. 0:16:16.290 --> 0:16:20.460 There's some new team members, there's some new dynamics, there's 0:16:20.460 --> 0:16:23.880 new things going on that I don't operate the same 0:16:23.880 --> 0:16:28.170 way that I used to, and they don't know. How 0:16:28.170 --> 0:16:30.690 I run things. Yet they're just getting used to me 0:16:30.690 --> 0:16:35.160 as well. The whole. Whole division's whole department's whole companies. 0:16:35.160 --> 0:16:37.500 And what I know is I'm in this for the 0:16:37.500 --> 0:16:41.190 long haul. It's not some short thing. And when the 0:16:41.190 --> 0:16:45.450 long haul happens and they see the consistency of the 0:16:45.450 --> 0:16:49.950 daily team meetings and the personal professional financial goal conversations 0:16:49.950 --> 0:16:53.280 and the one on ones and the metrics and how 0:16:53.280 --> 0:16:55.739 we on board, like when all those pieces that we 0:16:55.740 --> 0:17:00.210 go through are tied together and I'm consistent with it, 0:17:00.210 --> 0:17:03.740 I know we'll win. I have full confidence that we 0:17:03.740 --> 0:17:05.930 will win because we will continue to attract the right 0:17:05.930 --> 0:17:09.649 people who are interested in the long run of changing 0:17:09.650 --> 0:17:12.080 their lives. It's not like somebody comes into our environment 0:17:12.080 --> 0:17:15.679 and gets ten Xed overnight and within two weeks their 0:17:15.680 --> 0:17:19.920 whole lives changed and it was just such a magical experience. 0:17:19.940 --> 0:17:24.830 It takes time to build the confidence and the consistency 0:17:24.830 --> 0:17:29.510 is actually what creates the confidence. And speaking of, you know, 0:17:29.510 --> 0:17:33.320 one on one onboarding, all of that fun stuff, I 0:17:33.320 --> 0:17:37.850 know I have a People Essentials workshop coming up here 0:17:37.850 --> 0:17:43.460 in June. It's it's our most popular course. It sells 0:17:43.460 --> 0:17:47.150 out the fastest. Last time we had standing room only 0:17:47.150 --> 0:17:51.080 and actually had to move venues because the event was 0:17:51.080 --> 0:17:55.130 so oversold. So if you are trying to figure out 0:17:55.130 --> 0:17:58.040 this whole team thing, this team engagement thing, how you 0:17:58.040 --> 0:18:02.200 build a sustainable culture and a business that. The team 0:18:02.200 --> 0:18:06.730 runs when the organization runs with a high performing team 0:18:06.730 --> 0:18:09.939 when you're not even there. Highly recommend you check out 0:18:09.940 --> 0:18:16.120 People essentials. You can go to coronavirus.com/people to get your 0:18:16.119 --> 0:18:18.640 tickets and sign up and I do it real fast 0:18:18.640 --> 0:18:21.190 because it's not going to be available for too long 0:18:21.700 --> 0:18:25.810 with that appreciate you making a fantastic may or whatever 0:18:25.810 --> 0:18:28.840 month it is that you are listening to this and 0:18:28.840 --> 0:18:33.220 looking forward to hanging with you next time on Building Billions. 0:18:33.220 --> 0:18:37.899 Don't forget to share this episode. If this helped you 0:18:37.900 --> 0:18:40.660 in any way, it would mean the world to me. 0:18:40.660 --> 0:18:43.630 If you share this so that the show can grow 0:18:43.630 --> 0:18:45.909 and so that other people can be impacted and learn 0:18:45.910 --> 0:18:49.450 these lessons from what we're learning as we're building this 0:18:49.450 --> 0:18:50.560 billion dollar business.