WEBVTT - Lessons Learned in March 0:00:11.410 --> 0:00:16.180 Welcome back to Building Billions. It has been way too 0:00:16.180 --> 0:00:21.520 long since I dropped an episode, and I'm excited to 0:00:21.520 --> 0:00:23.770 talk about all of the things because all of the 0:00:23.770 --> 0:00:27.730 things are why I haven't dropped an episode. And so 0:00:27.730 --> 0:00:31.600 one of the series I started when this podcast began, 0:00:31.840 --> 0:00:35.710 began begun. You get the point. One of the one 0:00:35.710 --> 0:00:38.710 of the series that I love that we're going to 0:00:38.710 --> 0:00:43.110 go into today is we just ended March. It's literally 0:00:43.120 --> 0:00:46.839 the beginning of April. It's it's April 3rd as I'm 0:00:46.840 --> 0:00:49.990 recording this and I love to do a month in 0:00:49.990 --> 0:00:52.750 review of what I learned because the intention behind this 0:00:52.750 --> 0:00:55.690 podcast is to take you behind the scenes with me 0:00:55.690 --> 0:01:00.340 as we grow this business from start up to over 0:01:00.340 --> 0:01:04.750 $1 billion in value over the next 36 months. And 0:01:04.750 --> 0:01:07.600 so I want to be really transparent and honest about 0:01:07.600 --> 0:01:09.880 the things that happened behind the scenes that you don't 0:01:09.970 --> 0:01:13.750 necessarily see on the tick tock on the Instagram, on 0:01:13.750 --> 0:01:18.130 the YouTube for changes and pivots and growth and development 0:01:18.130 --> 0:01:21.100 that's happening in the background. And so part of that is, man, 0:01:21.100 --> 0:01:24.940 what the heck happened in March? So things I learned 0:01:24.940 --> 0:01:30.490 in March. Ready, set, go. This was a big theme 0:01:30.490 --> 0:01:34.090 of March, and it was actually probably a big theme 0:01:34.090 --> 0:01:37.720 of the last six months. But it came to a 0:01:37.720 --> 0:01:44.410 head in March. And this piece is called Don't be reasonable. 0:01:44.800 --> 0:01:49.300 Do not Be Reasonable. And I hear Grant talk about 0:01:49.300 --> 0:01:51.700 not being reasonable all the time as it relates to 0:01:51.700 --> 0:01:55.060 your goals. Like be just totally unreasonable as it relates 0:01:55.060 --> 0:01:58.210 to your goals. That reason should not be something that 0:01:58.210 --> 0:02:01.720 you use as a filtering mechanism to establish targets to 0:02:01.720 --> 0:02:05.200 go after goals like just be unreasonable, which I love. 0:02:05.500 --> 0:02:09.519 But there's this other side of being reasonable, which is 0:02:09.520 --> 0:02:18.640 you allow things, people decisions, negativity, time wasted in your 0:02:18.639 --> 0:02:23.680 life and you are reasonable with it. Meaning you give 0:02:23.680 --> 0:02:27.910 a reason for why that's happening and why you let 0:02:27.910 --> 0:02:32.830 it happen and you don't take cause over the situation. 0:02:32.830 --> 0:02:36.310 You're just reasonable. You allow it to happen. And in 0:02:36.310 --> 0:02:39.040 the month of March, there were a handful of things 0:02:39.040 --> 0:02:43.000 that just built that it had been building that I 0:02:43.000 --> 0:02:46.000 had to confront and say, Hey, I'm no longer going 0:02:46.000 --> 0:02:49.330 to be reasonable. I am not allowing this. This is 0:02:49.330 --> 0:02:51.130 not going to be in my environment. This is not 0:02:51.130 --> 0:02:53.170 going to be in my professional life. This is not 0:02:53.169 --> 0:02:57.700 going to be in a contributing factor financially for me. Like, 0:02:57.700 --> 0:03:00.160 I am not going to be reasonable. I'm not going 0:03:00.160 --> 0:03:04.870 to let this continue to occur. And for you, when 0:03:04.870 --> 0:03:06.580 you're thinking about the things that you let in your 0:03:06.580 --> 0:03:09.880 life where you're reasonable, do you have team members on 0:03:09.880 --> 0:03:13.450 your team that you know are the wrong people? They 0:03:13.450 --> 0:03:16.690 are the wrong players. They are negative. Maybe they talk 0:03:16.690 --> 0:03:21.280 about you behind your back, they undermine you, they go rogue. 0:03:21.310 --> 0:03:24.610 They do things that you've allowed them to do, but 0:03:24.610 --> 0:03:27.220 that you're not actually comfortable with. If any of that 0:03:27.220 --> 0:03:30.670 is happening, you're being reasonable. So stop being reasonable. It 0:03:30.669 --> 0:03:33.850 is your company, it is your business, it is your life. 0:03:33.850 --> 0:03:35.800 And even if you're a team member and you're like, 0:03:35.800 --> 0:03:38.530 it is not my business and I can't I can't 0:03:38.530 --> 0:03:42.610 make a change, you can always be cause in your 0:03:42.610 --> 0:03:46.270 life you can always make a change. And the more 0:03:46.270 --> 0:03:49.390 that you allow yourself to be reasonable, even on the 0:03:49.390 --> 0:03:52.660 littlest things where you just make little like you cut 0:03:52.660 --> 0:03:59.170 corners and you like skirt around issues, that's being reasonable. 0:03:59.260 --> 0:04:03.550 And when you really can confront that, you are being reasonable. 0:04:03.550 --> 0:04:06.250 That's the first step. I am being reasonable right now 0:04:06.580 --> 0:04:09.700 about the situation. I am being reasonable about this person. 0:04:09.700 --> 0:04:14.080 I am being reasonable about this product or this service, 0:04:14.080 --> 0:04:19.390 or I'm being reasonable about this behavior in my marriage. 0:04:19.390 --> 0:04:21.969 Whatever it is, whatever you're being reasonable about, you just 0:04:21.970 --> 0:04:24.940 kind of made sense of it. But it bothers you, 0:04:25.480 --> 0:04:28.450 acknowledge that you are being reasonable. That's the first step. 0:04:28.450 --> 0:04:31.300 You have to acknowledge that you have tolerated this. It 0:04:31.300 --> 0:04:33.760 doesn't matter how long you've been doing it, you just 0:04:33.760 --> 0:04:36.339 have to say, Hey, this is how I've been operating 0:04:36.339 --> 0:04:39.460 and moving forward. I am going to change my operating basis. 0:04:39.460 --> 0:04:41.440 I am no longer going to operate like this and 0:04:41.440 --> 0:04:44.500 I do not care the consequences that are going to 0:04:44.500 --> 0:04:47.740 come if they're professionally, if they're personally, if they're financially. 0:04:47.740 --> 0:04:52.060 I do not care what the consequences are, because the 0:04:52.060 --> 0:04:57.310 greatest consequence is you being reasonable because it's just it 0:04:57.310 --> 0:05:02.140 sets this snowball effect. And the snowball effect can be 0:05:02.140 --> 0:05:05.080 one of the most damaging things to the confidence of 0:05:05.080 --> 0:05:06.880 a business owner when you have a team member who's 0:05:06.880 --> 0:05:09.340 on your team but really isn't acting like they're on 0:05:09.339 --> 0:05:13.880 your team. You're allowing that person to run amok inside 0:05:13.880 --> 0:05:17.600 your environment. But then what else are they creating? What 0:05:17.600 --> 0:05:20.089 else are you allowing? Because oh, I know that if 0:05:20.089 --> 0:05:23.810 Jerry does it, then that probably means that Melanie's doing 0:05:23.810 --> 0:05:25.909 it too, and then Roger's going to do it. And 0:05:25.910 --> 0:05:28.190 now I have a team of people who are doing 0:05:28.190 --> 0:05:30.560 something that I'm not comfortable with. But I didn't stop 0:05:30.560 --> 0:05:33.380 it because I really like Jerry or Jerry was a 0:05:33.380 --> 0:05:38.360 family member. Like, stop being reasonable. Natalie is no longer 0:05:38.360 --> 0:05:43.580 reasonable with her environment. And that was a big, tough 0:05:43.580 --> 0:05:48.020 lesson in March, but one that I know I'm going 0:05:48.020 --> 0:05:51.530 to look back in 18 to 36 months from now 0:05:51.529 --> 0:05:56.540 and say, I am so thankful for, I guess, having 0:05:56.540 --> 0:06:00.110 it be brought to light that I'm being unreasonable because 0:06:00.200 --> 0:06:04.370 I'm so hyper aware of this now. And it's not 0:06:04.370 --> 0:06:06.169 going to be the thing that stops me from getting 0:06:06.170 --> 0:06:10.370 to the next level. Whereas the reasonableness could have stopped 0:06:10.370 --> 0:06:13.099 me from getting to the next level. But now I'm 0:06:13.100 --> 0:06:15.919 freaking on my game. Like this has just taken me 0:06:15.920 --> 0:06:19.190 to a whole nother level. But it took gutting up 0:06:19.190 --> 0:06:24.530 to this reasonable peace and taking accountability and owning my 0:06:24.529 --> 0:06:28.310 role and just turning into this thing that I didn't 0:06:28.310 --> 0:06:30.950 want to be and I didn't think I wanted to become. 0:06:30.950 --> 0:06:35.390 But out of necessity, I am now. And it's really great. 0:06:35.390 --> 0:06:40.880 I'm really I'm ending March on a good note. Number 0:06:40.880 --> 0:06:45.560 two second lesson I learned in March There is always 0:06:45.710 --> 0:06:52.849 a solution. There is always, always, always a solution. Even 0:06:52.850 --> 0:06:55.520 to the things that you think There is no solution. 0:06:55.520 --> 0:06:59.030 It is black or white. There's nothing in between. I 0:06:59.029 --> 0:07:01.310 don't like option A, I don't like option B, Those 0:07:01.310 --> 0:07:04.670 are my only two options. There is always a solution. 0:07:04.670 --> 0:07:09.020 And I learned this. I learned this through Grant and 0:07:09.020 --> 0:07:12.380 Brandon over the last few weeks because in my mind 0:07:12.830 --> 0:07:16.520 we're handling a situation at work where I saw it 0:07:16.520 --> 0:07:19.490 one way and it was the only way that it 0:07:19.490 --> 0:07:24.440 could go from my perspective. And it was fascinating because 0:07:24.440 --> 0:07:27.140 when I brought Brandon into the fold and when I 0:07:27.140 --> 0:07:31.940 brought Grant into the fold with this product inside Cardinal Ventures, 0:07:31.940 --> 0:07:37.550 they're like, Well, there's option C, d, e, f, G, Hell, 0:07:37.550 --> 0:07:41.660 there's option like 462. Like we're not just operating out 0:07:41.660 --> 0:07:45.830 of letters. There's there's there's there's numbers. There's a whole 0:07:45.830 --> 0:07:50.540 different way of of even conceiving the solution. And I 0:07:50.540 --> 0:07:53.210 do think that's the value of having mentors and having 0:07:53.210 --> 0:07:56.480 people in your life who can push you to think 0:07:56.480 --> 0:08:00.860 bigger and think differently because getting stuck in a single 0:08:00.860 --> 0:08:04.790 solution and thinking that you're so emotionally attached to this 0:08:04.790 --> 0:08:10.010 one solution, it's never real. There's always multiple solutions and 0:08:10.010 --> 0:08:14.210 different ways that you can create and be better and 0:08:14.210 --> 0:08:18.860 have more affluence and have a greater effect than whatever. 0:08:18.860 --> 0:08:21.050 The thing is that you might be holding on to 0:08:21.050 --> 0:08:24.560 that actually is a loss. And so that's that was 0:08:24.560 --> 0:08:26.630 the situation with us. I was thinking that we were 0:08:26.630 --> 0:08:29.300 going to have to get rid of this thing and 0:08:29.300 --> 0:08:30.920 Grant and Brandon were like, Well, we could do it 0:08:30.920 --> 0:08:34.760 in these 2500 other ways, and this is how we 0:08:34.760 --> 0:08:37.460 could get creative and we could get creative in this way. 0:08:37.610 --> 0:08:40.340 And as much as I push back, it had all 0:08:40.340 --> 0:08:42.050 of my reasons because I thought of those things too. 0:08:42.080 --> 0:08:45.170 They were just more creative. And that's why they're at 0:08:45.170 --> 0:08:48.170 where they're at in life. And I'm again so thankful 0:08:48.170 --> 0:08:52.550 to have mentors who really can hone in me. There's 0:08:52.550 --> 0:08:56.540 not just one solution, and we can make the outcome 0:08:56.750 --> 0:09:01.580 actually better than your first proposed solution. You were not stuck. 0:09:01.580 --> 0:09:05.930 Our hands are not tied. We are not victims. We're 0:09:05.929 --> 0:09:08.569 going to figure it out. And the way that they 0:09:08.570 --> 0:09:14.540 did this was just freaking masterful. So remember, there's never 0:09:14.540 --> 0:09:19.040 just one solution. There's always multiple solutions. And you should 0:09:19.040 --> 0:09:21.860 get excited about what the potential solution is because it 0:09:21.860 --> 0:09:24.679 should be so exciting. And there's more opportunity than you're 0:09:24.679 --> 0:09:26.839 even thinking with If you feel like you're stuck right now, 0:09:26.840 --> 0:09:28.939 which I know a lot of business owners, a lot 0:09:28.940 --> 0:09:32.689 of leaders do get stuck and they're really wrestling with 0:09:32.690 --> 0:09:35.229 how do I go from 800,000 to 8 million? Like, 0:09:35.240 --> 0:09:37.819 I can't even think with it because you're likely so 0:09:37.820 --> 0:09:41.000 stuck inside the business doing your one function, your one role. 0:09:41.000 --> 0:09:43.790 Everybody's dependent upon you, and yet somebody else could come 0:09:43.790 --> 0:09:45.949 into your business and say, Oh my gosh, I could 0:09:45.950 --> 0:09:48.770 see how you could do 80 million or 800,000,000in this 0:09:48.770 --> 0:09:52.880 industry and this product and this service. So that's just 0:09:53.540 --> 0:09:57.350 something to keep in mind. There's always another solution based 0:09:57.350 --> 0:10:04.190 on what your target is. Next up, number three, use logic. 0:10:04.190 --> 0:10:09.650 Do not use emotion. And if you are emotional, don't. 0:10:09.770 --> 0:10:10.579 Say a word. 0:10:11.150 --> 0:10:15.770 Do not even open your mouth. Emotion kills business. It 0:10:15.770 --> 0:10:18.950 should be so logical the way that you make decisions, 0:10:18.950 --> 0:10:21.200 the way that you attack problems, the way that you 0:10:21.200 --> 0:10:25.310 fix something that's going wrong inside your business. And yet 0:10:25.309 --> 0:10:29.480 it feels so emotional. Sometimes it feels like, Oh, there's 0:10:29.480 --> 0:10:31.189 all of this stuff that happened and these are the 0:10:31.190 --> 0:10:34.370 things that are going wrong and it matters to you. 0:10:34.400 --> 0:10:36.860 What I love about business owners who do get emotional 0:10:36.860 --> 0:10:39.710 is it shows the passion, it shows the care. It 0:10:39.710 --> 0:10:43.250 shows the real dynamic behind how important the success of 0:10:43.250 --> 0:10:47.090 the team and the business and the client success really 0:10:47.090 --> 0:10:49.490 is to the business owner. And that's oftentimes where the 0:10:49.490 --> 0:10:53.300 emotion comes from. But if you're still feeling emotional when 0:10:53.300 --> 0:10:57.920 you're having the conversation, you have to wait until you're 0:10:57.920 --> 0:11:01.309 not emotional any longer. And even if you think that 0:11:01.309 --> 0:11:03.620 there's a time constraint to make the decision, there is 0:11:03.620 --> 0:11:06.410 always the ability to wait. And if you put this 0:11:06.410 --> 0:11:08.929 policy in place that you do not have conversations in 0:11:08.929 --> 0:11:12.380 business about your business with people that you're frustrated with 0:11:12.380 --> 0:11:15.170 in your business while you are still emotional, that is 0:11:15.170 --> 0:11:17.900 one of the best policies that you can put in place. 0:11:18.170 --> 0:11:22.220 I do not get emotional very often. I do not. 0:11:22.640 --> 0:11:26.660 I've never yelled. I think there's been like three times 0:11:26.660 --> 0:11:31.490 I've yelled inside working in this whole ten X ecosystem. 0:11:31.490 --> 0:11:33.949 Like I'm not I don't get frustrated with the team. 0:11:33.950 --> 0:11:36.650 I'm very logical. But there are moments where I can 0:11:36.650 --> 0:11:40.670 get emotional. And there were actually a handful of moments 0:11:40.670 --> 0:11:44.300 where I got just emotional in. One thing that I 0:11:44.300 --> 0:11:47.720 know about myself is when I do get emotional, I 0:11:47.720 --> 0:11:52.460 have the tendency, I have the propensity in that emotion 0:11:52.460 --> 0:11:56.809 to want to just like call someone. I'm a high 0:11:56.809 --> 0:12:01.640 influencer on the risk assessment. I'm a high influencer. So like, 0:12:01.640 --> 0:12:02.720 I want to pick up the phone. I want to 0:12:02.720 --> 0:12:05.420 be like, Oh my gosh, this happened and this happened 0:12:05.420 --> 0:12:09.230 and it's the wrong thing to do. And I've learned this. 0:12:09.230 --> 0:12:11.540 I learned this very early on in my career where 0:12:11.540 --> 0:12:13.850 you are not friends with your team members. You should 0:12:13.850 --> 0:12:16.310 not be calling up your team members when any problem 0:12:16.309 --> 0:12:18.559 happens in your business just to vent about it. They 0:12:18.559 --> 0:12:20.090 are not the people that you're supposed to vent to. 0:12:20.090 --> 0:12:23.780 The people you're supposed to vent to are really yourself. 0:12:23.780 --> 0:12:25.880 Like you should be able to help solve your own problems. 0:12:25.880 --> 0:12:28.340 And if you have that tendency when you are emotional, 0:12:28.340 --> 0:12:31.040 you cannot talk to the stakeholder while you're still emotional. 0:12:31.040 --> 0:12:33.740 If you're going to fire somebody, do not fire them 0:12:33.740 --> 0:12:36.560 when you're emotional. It should be black and white. If 0:12:36.559 --> 0:12:39.020 you're going to have a corrective conversation in your business, 0:12:39.020 --> 0:12:41.660 wait until the emotion is done. Now, I'm not saying 0:12:41.660 --> 0:12:45.020 wait two weeks or three weeks like this is the 0:12:45.020 --> 0:12:51.290 other part two of this lesson. That is number three. 0:12:52.790 --> 0:12:58.940 But you should you should wait until you're not emotional. However, 0:12:58.940 --> 0:13:02.090 learn how to regulate your emotions to where it doesn't 0:13:02.090 --> 0:13:04.850 take four days for you to get over something. It 0:13:04.850 --> 0:13:07.220 doesn't take six days. It's not a whole month until 0:13:07.220 --> 0:13:10.310 you're not emotional about it. If you're frustrated about something, 0:13:10.309 --> 0:13:12.290 you should be able to cool off in a matter 0:13:12.290 --> 0:13:16.040 of 90 seconds. That should be your target. 90 seconds 0:13:16.040 --> 0:13:21.500 at least through a good night's sleep. I always know 0:13:21.500 --> 0:13:23.060 if that's my backup plan. I'm like, I'm just going 0:13:23.059 --> 0:13:25.100 to sleep on it. But if an issue happens at 0:13:25.100 --> 0:13:28.460 9 a.m. in the morning, like you don't have time, 0:13:28.460 --> 0:13:32.390 there's not enough hours in the day for you to 0:13:32.390 --> 0:13:35.450 to sit from 9 a.m. until the next morning. That's 0:13:35.450 --> 0:13:37.700 a whole freaking 24 hours. You do not have 24 0:13:37.700 --> 0:13:41.360 hours to waste on being emotional about something. So learn 0:13:41.360 --> 0:13:45.210 how to make that faster, but sleep on it. It 0:13:45.210 --> 0:13:47.959 isn't fixed. When you've slept on it, you have an 0:13:47.960 --> 0:13:50.480 issue with regulating your emotions and making a decision to 0:13:50.480 --> 0:13:55.070 move off of something. So learn that process of emotional 0:13:55.070 --> 0:13:58.910 regulation and get off of the emotion so that you're 0:13:58.910 --> 0:14:01.160 able to just say, Hey, this is what happened. I'm 0:14:01.160 --> 0:14:03.770 not okay with how this happened. This is the impact 0:14:03.770 --> 0:14:07.849 of that decision. And unfortunately, because of that, XYZ needs 0:14:07.850 --> 0:14:10.850 to take place. And it's not a battle. It's not 0:14:10.850 --> 0:14:15.859 a fight. It's just logic. It's pure logic. And that 0:14:15.860 --> 0:14:18.020 is one of the most beautiful things that you can 0:14:18.020 --> 0:14:20.630 do as a business owner or as a leader to 0:14:20.630 --> 0:14:22.730 set your team up for success because they're going to 0:14:22.730 --> 0:14:25.610 be watching how you handle the hard things. And the 0:14:25.610 --> 0:14:29.210 hard things should be handled logically, the hard things. That 0:14:29.210 --> 0:14:35.390 is the last situation, the last type of involvement that 0:14:35.390 --> 0:14:39.050 you should be having when it's hard is an emotional one. 0:14:40.050 --> 0:14:42.980 And walk by and distracted me. But now I'm back. 0:14:42.990 --> 0:14:45.359 I think I ended that sentence. Okay, we're going to 0:14:45.360 --> 0:14:54.990 keep moving. Number four always be navigating what's wanted versus 0:14:54.990 --> 0:14:57.600 what's needed from you. I spend a lot of time 0:14:57.600 --> 0:15:00.870 thinking about where I'm spending my time and energy in 0:15:00.870 --> 0:15:05.550 our organization, and I flip between these two things of 0:15:05.550 --> 0:15:09.300 what is wanted, like what would what what's wanted of 0:15:09.300 --> 0:15:12.420 Natalie as the president of Cartoon Ventures, as the president 0:15:12.420 --> 0:15:15.120 of ten Health, with all of the partnerships that we 0:15:15.120 --> 0:15:20.400 have in our HVAC businesses and our plumbing businesses and 0:15:20.400 --> 0:15:23.940 our pasta business and our manufacturing business, like what is 0:15:23.940 --> 0:15:27.690 wanted of Natalie, because there's a whole long list, but 0:15:27.690 --> 0:15:31.590 I only have time to address the wants once I 0:15:31.590 --> 0:15:35.970 have completed my role for what is needed from me. 0:15:35.970 --> 0:15:39.150 Like where do I need to spend my time? Wants 0:15:39.150 --> 0:15:43.470 are great, needs are the priority. And so over the 0:15:43.470 --> 0:15:47.070 last month I have not been as good. I've recording 0:15:47.070 --> 0:15:50.250 podcasts because I have been needed in other areas of 0:15:50.250 --> 0:15:53.760 my business. Having a podcast is great. I love recording 0:15:53.760 --> 0:15:56.220 these podcasts. I love this content. I know that it's 0:15:56.220 --> 0:16:00.570 helping people and I get a lot of fulfillment. And 0:16:00.570 --> 0:16:04.830 also we get clients through this podcast. However, it is 0:16:04.830 --> 0:16:07.590 not a need for me, it is a want and 0:16:07.590 --> 0:16:11.070 so I've put that on pause for a couple of weeks. 0:16:11.070 --> 0:16:14.040 It's not forever and I know how to prioritize my time, 0:16:14.040 --> 0:16:18.120 but it was put on pause. Now my book is 0:16:18.120 --> 0:16:21.150 entirely put on pause. Right now I'm at like the 0:16:21.270 --> 0:16:23.400 I don't know what the sports analogy would be. Maybe 0:16:23.400 --> 0:16:27.720 like the 80 yard line, the 95 yard line. I'm 0:16:27.720 --> 0:16:31.650 in the homestretch. We'll we'll switch sports teams there or 0:16:31.650 --> 0:16:36.120 sports altogether. I'm in the homestretch on my book but 0:16:36.120 --> 0:16:39.060 it would be irresponsible for me to be working on 0:16:39.060 --> 0:16:41.400 my book because it's a want and it's not a need. 0:16:41.400 --> 0:16:44.700 And right now, the needs that are of my role 0:16:44.700 --> 0:16:49.080 inside our businesses is greater than what's wanted. And I 0:16:49.080 --> 0:16:50.729 know that the book is going to help so many people. 0:16:50.730 --> 0:16:53.940 In fact, I just taught our Leadership Essentials Workshop over 0:16:53.940 --> 0:16:56.850 this last weekend. Speaking of if you're interested, you should 0:16:56.850 --> 0:17:00.690 go to our next one. It's freaking amazing. You can 0:17:00.690 --> 0:17:04.600 go to Cardinal ventures.com/leadership to sign up for our next 0:17:04.619 --> 0:17:09.930 Leadership Essentials workshop. And over the time that I was speaking, 0:17:09.930 --> 0:17:13.290 all of the questions that were being asked have to 0:17:13.290 --> 0:17:15.810 do with the next topic of my book. And I 0:17:15.810 --> 0:17:19.200 was so frustrated that I couldn't just say, Oh my gosh, 0:17:19.200 --> 0:17:22.020 when you just instead of me explaining how to do this, 0:17:22.020 --> 0:17:24.720 just go to Chapter four in my book and you'll 0:17:24.720 --> 0:17:28.200 be able to handle this whole situation. I so desperately 0:17:28.200 --> 0:17:30.600 want to be able to say that. But right now 0:17:30.600 --> 0:17:33.359 that's a want and it's not a need. Now, the 0:17:33.359 --> 0:17:35.910 book will come out and I will find time, and 0:17:35.910 --> 0:17:37.979 that's just part of going through seasons. And there will 0:17:37.980 --> 0:17:40.680 be some seasons in your business that are much more 0:17:40.680 --> 0:17:44.100 challenging and much more difficult than others. So that would 0:17:44.100 --> 0:17:46.920 be the final piece of what I learned in March. 0:17:47.550 --> 0:17:50.340 March was a rough season for me. I have a 0:17:50.340 --> 0:17:52.650 feeling that April is is not going to be quite 0:17:52.650 --> 0:17:55.350 as rough. March was was a rough month, although April 0:17:55.350 --> 0:17:58.740 could could surprise me. You just never know. But the 0:17:58.740 --> 0:18:03.210 reality is all of the problems inside an organization, they 0:18:03.210 --> 0:18:06.960 happen in seasons. It is not like it is always hard, 0:18:07.200 --> 0:18:10.590 but if you are a leader, you have to know 0:18:10.590 --> 0:18:14.700 that it is actually your job to solve the hard things. 0:18:14.820 --> 0:18:17.670 That's your role. Your role isn't to be the nice person. 0:18:17.670 --> 0:18:20.040 Your role isn't to be this figurehead. Your role isn't 0:18:20.040 --> 0:18:23.520 just to create rah rah energy. Your role is to 0:18:23.520 --> 0:18:31.020 get into the the biggest, deepest, most difficult problems inside 0:18:31.020 --> 0:18:35.459 your organization that nobody else can solve but you. And 0:18:35.460 --> 0:18:38.760 you solve those problems in order to help the organization grow. 0:18:39.060 --> 0:18:41.250 And so I do view that as my role each 0:18:41.250 --> 0:18:44.879 and every day of it is going to be a marathon. 0:18:44.880 --> 0:18:46.800 I'm maybe at mile at the end of mile one 0:18:46.800 --> 0:18:49.980 right now. It's going to be a marathon of solving 0:18:49.980 --> 0:18:53.760 problems and giving guidance on the things that are either 0:18:53.760 --> 0:18:57.060 team members don't know how to solve, aren't as interested 0:18:57.060 --> 0:19:00.359 in solving, don't even know what the direction is around 0:19:00.359 --> 0:19:02.580 the problem that they're solving. So that's my role is 0:19:02.580 --> 0:19:06.990 to to really dive into those deep problems, figure those 0:19:06.990 --> 0:19:11.340 problems out. And then once those problems are solidified, you 0:19:11.340 --> 0:19:13.410 move to the next set of problems. And so you 0:19:13.410 --> 0:19:17.130 can't begrudge the problems when you're a leader like that 0:19:17.130 --> 0:19:21.449 is the role. The role is solving really difficult problems. 0:19:21.450 --> 0:19:23.699 And if somebody else could solve the problems, then you 0:19:23.700 --> 0:19:26.310 would just go into another set of problems. And I 0:19:26.310 --> 0:19:30.570 think that's oftentimes why entrepreneurs get a little discouraged. And 0:19:30.570 --> 0:19:33.540 brand and I were able to laugh at this at 0:19:33.540 --> 0:19:35.879 the end of last week because here all of our 0:19:35.880 --> 0:19:39.240 businesses had their best quarters in the history of our company. 0:19:39.630 --> 0:19:45.990 And like by a lot like screaming quarters. Fantastic results. 0:19:45.990 --> 0:19:48.420 And yet all I feel like is that I've got 0:19:48.420 --> 0:19:52.820 punched in the face. Which is fine because that's the job. 0:19:52.830 --> 0:19:55.290 The job is, hey, we're doing great, but these things 0:19:55.290 --> 0:19:57.030 need to be fixed and somebody has to put their 0:19:57.030 --> 0:19:59.609 attention on getting these things fixed. And if we were 0:19:59.609 --> 0:20:01.500 sitting back just saying, Oh wow, look at how great 0:20:01.500 --> 0:20:05.310 we're doing. That's good for staying at the level that 0:20:05.310 --> 0:20:09.270 we're at right now. But the target isn't having this 0:20:09.270 --> 0:20:12.660 quarter forevermore be the best quarter. It's to have that 0:20:12.660 --> 0:20:15.090 for next quarter and the next quarter and the next 0:20:15.090 --> 0:20:16.889 quarter and then in two years from now and then 0:20:16.890 --> 0:20:19.440 in five years from now, in order to create that 0:20:19.440 --> 0:20:22.770 kind of growth, you have to be consuming yourself with 0:20:22.770 --> 0:20:25.170 the problems that have to be solved inside your business. 0:20:25.170 --> 0:20:27.389 And for some of you, those problems are marketing. For 0:20:27.390 --> 0:20:29.250 some of you, those problems are leadership. Some of them 0:20:29.250 --> 0:20:32.129 are ops and fulfillment. Some of them might be finance 0:20:32.130 --> 0:20:35.460 and accounting wherever the problems are. That's where you need 0:20:35.460 --> 0:20:38.130 to be. And I'm telling you, it's okay to live 0:20:38.130 --> 0:20:40.950 in that you can have a moment of celebration. I 0:20:40.950 --> 0:20:44.369 think Brian and I cheered like a couple cans of 0:20:44.369 --> 0:20:47.850 Diet Sprite over the weekend. We're like, Hey, nicely done. Like, 0:20:47.850 --> 0:20:51.239 this is this is so awesome. How fantastic. And then 0:20:51.240 --> 0:20:54.360 we got right back into talking about whatever the problem 0:20:54.359 --> 0:20:56.340 is that we need to handle in order to move 0:20:56.340 --> 0:20:58.169 that problem on so that then we can handle the 0:20:58.170 --> 0:21:02.490 next problem. And that is building and scaling a business. 0:21:02.490 --> 0:21:08.520 And it's okay. It's your job with that. Appreciate you 0:21:08.520 --> 0:21:12.419 for listening to Building Billions. I am excited to continue 0:21:12.420 --> 0:21:16.590 to create great content. If you found value in this, 0:21:16.590 --> 0:21:21.030 if you know another entrepreneur, please send this their way. 0:21:21.030 --> 0:21:22.620 And it would also mean the world to me if 0:21:22.619 --> 0:21:25.979 you left a review. I read every single reviews. The 0:21:25.980 --> 0:21:28.440 reviews mean the world to me. If you just spent 0:21:28.530 --> 0:21:31.830 15 seconds writing up a review, wherever you listen to 0:21:31.830 --> 0:21:34.919 your podcasts, I will read it. I will. Thank you. 0:21:34.920 --> 0:21:37.230 And that is the encouragement that I love in order 0:21:37.230 --> 0:21:40.950 to keep this thing rolling. So with that, be great. 0:21:40.950 --> 0:21:42.330 See you on the next episode.