1 00:00:00,400 --> 00:00:04,720 Speaker 1: It's Night's Eyes with Ray. I'm telling you easy Boston's 2 00:00:04,800 --> 00:00:05,400 Speaker 1: news radio. 3 00:00:06,320 --> 00:00:10,240 Speaker 2: We were trying to keep everyone warm from now until midnight, 4 00:00:10,360 --> 00:00:13,119 Speaker 2: or just before minute about eleven fifty eight. My name 5 00:00:13,160 --> 00:00:15,360 Speaker 2: is Dan Ray, a host of Nights. I had heard 6 00:00:15,480 --> 00:00:18,640 Speaker 2: here every Monday through Friday night, almost every Monday through 7 00:00:18,680 --> 00:00:20,640 Speaker 2: Friday night from made it to midnight, Rob Brooks and 8 00:00:20,680 --> 00:00:23,239 Speaker 2: I an Hair all of this week. Robbed back in 9 00:00:23,320 --> 00:00:28,440 Speaker 2: the control room at the Broadcast Center on Cabot Street 10 00:00:28,480 --> 00:00:32,919 Speaker 2: in Medford, Massachusetts. That is where iHeart is. I am 11 00:00:32,960 --> 00:00:37,120 Speaker 2: broadcasting remotely. You know where you are, so everything is complete. 12 00:00:37,440 --> 00:00:39,840 Speaker 2: We will talk with four guests during this first hour, 13 00:00:39,920 --> 00:00:43,720 Speaker 2: but a variety of subjects, and then beginning at nine 14 00:00:43,760 --> 00:00:49,560 Speaker 2: o'clock tonight, we will talk about the latest emerging adults 15 00:00:49,760 --> 00:00:55,720 Speaker 2: to be released from Massachusetts State Prison, from Out from Underneath, 16 00:00:55,760 --> 00:01:01,920 Speaker 2: the yoke of the life in prison without parole convictions. 17 00:01:02,520 --> 00:01:04,560 Speaker 2: And then later on we're going to talk with former 18 00:01:04,800 --> 00:01:10,040 Speaker 2: United States Ambassador to Denmark Alan Libenthal about President Trump's 19 00:01:10,040 --> 00:01:13,240 Speaker 2: pursuit of Greenland. I'm still not exactly sure what he 20 00:01:13,319 --> 00:01:17,000 Speaker 2: intends to try to do or whether he's just bargaining 21 00:01:17,040 --> 00:01:19,840 Speaker 2: away here. We'll find out We have lots to talk about, though, 22 00:01:19,880 --> 00:01:22,479 Speaker 2: and our first guest is set and ready to go. 23 00:01:23,319 --> 00:01:28,920 Speaker 2: Where is artificial intelligence headed this year? Artificial intelligence headed 24 00:01:28,920 --> 00:01:32,800 Speaker 2: this year? And how can parents and educators better protect 25 00:01:32,880 --> 00:01:37,000 Speaker 2: kids online this year? I'm somewhat confused by that, but 26 00:01:37,040 --> 00:01:39,240 Speaker 2: I'll tell you who isn't confused by that. It is 27 00:01:39,440 --> 00:01:44,520 Speaker 2: Angela Neklambay. She's a chemical engineer by trade now works 28 00:01:44,560 --> 00:01:48,560 Speaker 2: for YouTube as the company's engineering program manager for trust 29 00:01:48,600 --> 00:01:52,200 Speaker 2: and safety. Angela, Welcome to Nightside. How are you this evening? 30 00:01:53,520 --> 00:01:53,840 Speaker 3: Aida? 31 00:01:54,320 --> 00:01:56,600 Speaker 4: Doing great for having me excited to be here. 32 00:01:56,880 --> 00:02:01,160 Speaker 2: You're very welcome. So let's break this down so people 33 00:02:01,480 --> 00:02:06,720 Speaker 2: of all ages can understand it. Artificial intelligence. I have 34 00:02:06,760 --> 00:02:08,360 Speaker 2: a sense of what it is. I don't have a 35 00:02:08,400 --> 00:02:11,400 Speaker 2: sense that I really have my arms around it. I 36 00:02:11,440 --> 00:02:15,239 Speaker 2: assume in your position, you have a much better sense. First, 37 00:02:15,280 --> 00:02:20,880 Speaker 2: let's define the problem and how is your company going 38 00:02:20,919 --> 00:02:23,840 Speaker 2: to protect kids from whatever that problem is? 39 00:02:24,240 --> 00:02:25,760 Speaker 4: Yeah, and let me just repeat it to make sure 40 00:02:25,760 --> 00:02:27,960 Speaker 4: I heard it right. You were asking me to basically 41 00:02:28,000 --> 00:02:31,240 Speaker 4: give a high level overview of what AI or artificial 42 00:02:31,280 --> 00:02:34,480 Speaker 4: intelligence is, what some of the big risks are, and 43 00:02:34,520 --> 00:02:38,079 Speaker 4: how companies like the one I work for, Plus others 44 00:02:38,120 --> 00:02:42,079 Speaker 4: are working on making sure to kind of insert some guardtrails. 45 00:02:43,000 --> 00:02:46,120 Speaker 2: I think most of us understand what it is. We're 46 00:02:46,160 --> 00:02:50,359 Speaker 2: familiar with chat, GPT and all of that, and it 47 00:02:51,680 --> 00:02:54,919 Speaker 2: certainly has some advantages, but we also have some concerns. 48 00:02:55,000 --> 00:02:57,680 Speaker 2: So I thought the easiest way since you work for 49 00:02:57,800 --> 00:03:02,840 Speaker 2: YouTube as the company's engineering program manager for trust and safety, 50 00:03:03,160 --> 00:03:13,560 Speaker 2: and it's YouTube provides information and videos which are designed well. 51 00:03:13,960 --> 00:03:16,239 Speaker 2: I don't think YouTube designs them this way, but they're 52 00:03:16,280 --> 00:03:21,520 Speaker 2: designed to be addictive. People want clicks. So what why 53 00:03:21,520 --> 00:03:24,440 Speaker 2: don't you just define the problem for us as you 54 00:03:24,480 --> 00:03:28,680 Speaker 2: see it and how you're going to help YouTube deal 55 00:03:28,720 --> 00:03:31,280 Speaker 2: with that problem on behalf of parents and children. 56 00:03:32,720 --> 00:03:34,200 Speaker 3: Of course, yeah, happy to do that. 57 00:03:34,320 --> 00:03:35,480 Speaker 5: And while yes I do. 58 00:03:35,480 --> 00:03:37,160 Speaker 4: Work for YouTube, I do want to say that the 59 00:03:37,960 --> 00:03:42,880 Speaker 4: what I'll share is more broader trends that I'm seeing 60 00:03:43,400 --> 00:03:46,200 Speaker 4: across the company, but also just across the industry in 61 00:03:46,240 --> 00:03:48,120 Speaker 4: general when it comes to AI. So a lot of 62 00:03:48,120 --> 00:03:53,520 Speaker 4: this will apply to just a broader AI tech space 63 00:03:53,560 --> 00:03:56,720 Speaker 4: as opposed to just niche to YouTube, since we do 64 00:03:56,760 --> 00:03:59,960 Speaker 4: a lot of research across the board. But if also 65 00:04:00,040 --> 00:04:02,760 Speaker 4: talk about it in terms of themes for AI, I'd 66 00:04:02,760 --> 00:04:07,760 Speaker 4: say twenty five was the year AI swap with mainstream 67 00:04:08,360 --> 00:04:10,640 Speaker 4: and that was in the form of deep fakes that 68 00:04:10,720 --> 00:04:14,160 Speaker 4: are becoming more accepted in online content. Like you mentioned, So, 69 00:04:14,760 --> 00:04:18,799 Speaker 4: whether it's your social media platforms or more video sharing 70 00:04:18,839 --> 00:04:22,919 Speaker 4: platforms like YouTube, we're seeing a lot of these, whether 71 00:04:22,960 --> 00:04:28,800 Speaker 4: it's images or voice or video, getting more and more sophisticated, 72 00:04:28,880 --> 00:04:31,719 Speaker 4: making it harder even for folks like myself who work 73 00:04:31,720 --> 00:04:34,280 Speaker 4: in the space to discern what's real from fake, which 74 00:04:34,360 --> 00:04:38,000 Speaker 4: that can be incredibly concerning. Right if someone is able 75 00:04:38,000 --> 00:04:40,239 Speaker 4: to manipulate a photo and turn it into a video 76 00:04:40,279 --> 00:04:42,440 Speaker 4: of someone saying something they didn't say, you can see 77 00:04:42,440 --> 00:04:44,279 Speaker 4: how that can be. That can become a problem. 78 00:04:44,520 --> 00:04:46,479 Speaker 2: I think most of us, most of us, I think 79 00:04:46,480 --> 00:04:48,839 Speaker 2: can relate to that, because when you say deep fakes, 80 00:04:48,839 --> 00:04:51,840 Speaker 2: what we're talking about is you see a videotape of 81 00:04:52,160 --> 00:04:56,960 Speaker 2: check anyone you want, Tom Brady, Taylor Swift, Robert de Niro, 82 00:04:57,160 --> 00:05:01,960 Speaker 2: anyone you want. They're able to replicate that person's voice. Uh, 83 00:05:02,640 --> 00:05:06,680 Speaker 2: people who are malign actors will replicate that person's voice 84 00:05:07,000 --> 00:05:09,520 Speaker 2: and try to sell you a product or tell you 85 00:05:10,360 --> 00:05:13,400 Speaker 2: a story. So, so that's what a deep fake is. 86 00:05:13,480 --> 00:05:16,279 Speaker 2: It's not Tom Brady. It's not Taylor Swift, it's not 87 00:05:16,440 --> 00:05:19,920 Speaker 2: Robert de Niro. It's their their picture. I mean, it's 88 00:05:19,920 --> 00:05:24,240 Speaker 2: their visuals. Their mouth is moving, their expressions are changing. 89 00:05:24,680 --> 00:05:27,880 Speaker 2: It looks real. It looks as if Tom Brady's saying 90 00:05:27,960 --> 00:05:31,679 Speaker 2: to you what someone words that put into his mouth. 91 00:05:31,800 --> 00:05:35,280 Speaker 4: Go ahead, one hundred percent. Yeah, I'm just for a 92 00:05:35,360 --> 00:05:38,400 Speaker 4: really really good description there. The other issue too, that 93 00:05:38,440 --> 00:05:41,800 Speaker 4: I wanted to call out is chatbots, you know, like 94 00:05:41,839 --> 00:05:44,159 Speaker 4: you're i'd say, the most popular one and probably be 95 00:05:44,200 --> 00:05:46,680 Speaker 4: like a chat GBT or the like. And the use 96 00:05:46,720 --> 00:05:50,120 Speaker 4: of these as emotional companions, not just for every day 97 00:05:50,120 --> 00:05:52,240 Speaker 4: adults like kids as well. You know, we're seeing end 98 00:05:52,400 --> 00:05:55,560 Speaker 4: up using these, and when they're using these unsupervised, that 99 00:05:55,600 --> 00:05:59,800 Speaker 4: can lead to sometimes fatal consequences. Right, And so those 100 00:05:59,800 --> 00:06:02,440 Speaker 4: are two main issues that we saw kind of coming 101 00:06:02,440 --> 00:06:04,719 Speaker 4: out of twenty twenty five or concerns when it comes 102 00:06:04,760 --> 00:06:08,760 Speaker 4: to the consumer usage of AI. And then in twenty 103 00:06:08,800 --> 00:06:12,040 Speaker 4: twenty six, what we're seeing in a more optimistic side 104 00:06:12,080 --> 00:06:18,000 Speaker 4: is actually a more reactive shift towards enforcing mandatory guide guardrails, 105 00:06:18,120 --> 00:06:22,520 Speaker 4: both through these companies shifting from this like move back 106 00:06:22,600 --> 00:06:27,240 Speaker 4: and break things mentality to a more safety by design approach. 107 00:06:27,880 --> 00:06:31,960 Speaker 4: But we're also seeing you know, legislation coming into play 108 00:06:32,040 --> 00:06:35,640 Speaker 4: to help enforce all of these safety guidance and prevent 109 00:06:36,120 --> 00:06:39,080 Speaker 4: you know, us from delving into this wildwide west of 110 00:06:40,120 --> 00:06:41,080 Speaker 4: AI technology. 111 00:06:41,320 --> 00:06:46,080 Speaker 2: Okay, So is YouTube then planning and saying when we 112 00:06:46,160 --> 00:06:51,720 Speaker 2: see a deep fake up on YouTube, We're going to 113 00:06:51,760 --> 00:06:53,720 Speaker 2: get rid of it. We're not going to let some 114 00:06:53,839 --> 00:06:59,480 Speaker 2: kid sit there listening to some celebrity tell him that 115 00:06:59,800 --> 00:07:03,000 Speaker 2: may maybe he should consider killing himself if he's so 116 00:07:03,240 --> 00:07:06,599 Speaker 2: unhappy or or you know. I use that as an 117 00:07:06,680 --> 00:07:12,680 Speaker 2: example that really can cause and can affect impressionable youngsters 118 00:07:12,440 --> 00:07:17,880 Speaker 2: with thoughts that hopefully they should really never entertain. Will 119 00:07:18,000 --> 00:07:21,720 Speaker 2: YouTube actually get involved and make sure a lot of 120 00:07:21,720 --> 00:07:26,000 Speaker 2: this stuff is not on your website. 121 00:07:26,480 --> 00:07:29,440 Speaker 4: I don't want to speak for YouTube specifically, since again 122 00:07:29,480 --> 00:07:32,080 Speaker 4: I'm not the CEO and I'm not an official spokesperson, 123 00:07:32,160 --> 00:07:34,640 Speaker 4: but I will say as a company as a whole, 124 00:07:34,840 --> 00:07:37,280 Speaker 4: that is one of our main pillars, which is responsible 125 00:07:37,400 --> 00:07:41,120 Speaker 4: AI and innovation in terms of we create the tools 126 00:07:41,440 --> 00:07:45,600 Speaker 4: that enable the creativity of the folks who use the 127 00:07:45,640 --> 00:07:48,560 Speaker 4: YouTube platform. Right, So we just make the tools and 128 00:07:48,600 --> 00:07:51,600 Speaker 4: we put them out there with some very strict guidelines 129 00:07:51,640 --> 00:07:54,600 Speaker 4: for how they should be used, and we make sure 130 00:07:54,640 --> 00:07:58,760 Speaker 4: these are tested multiple times over. We probably run a 131 00:07:58,920 --> 00:08:02,440 Speaker 4: million or billion of prompts on these tools to make 132 00:08:02,480 --> 00:08:07,080 Speaker 4: sure that they're not able to trigger anything that's policy. 133 00:08:07,160 --> 00:08:10,880 Speaker 4: Violets say anything that has to do with you know, 134 00:08:10,920 --> 00:08:13,520 Speaker 4: like violence or mudity or self harm or any of 135 00:08:13,520 --> 00:08:16,400 Speaker 4: those dangerous topics, right, and we test that before we 136 00:08:16,400 --> 00:08:19,000 Speaker 4: put it out. However, we are fallible at the end 137 00:08:19,040 --> 00:08:23,000 Speaker 4: of the day, like any person is, and so if 138 00:08:23,040 --> 00:08:25,200 Speaker 4: anything falls through their cracks, we do have a very 139 00:08:25,280 --> 00:08:31,000 Speaker 4: robust trust and safety system that allows either like users 140 00:08:31,040 --> 00:08:34,000 Speaker 4: to report content that they think is violative, or we 141 00:08:34,040 --> 00:08:38,160 Speaker 4: also have these machine learning models that will detect violative 142 00:08:38,320 --> 00:08:40,679 Speaker 4: content and take it down the platform. So we have 143 00:08:40,760 --> 00:08:43,679 Speaker 4: this like one two punt approach that we leverage to 144 00:08:43,720 --> 00:08:48,960 Speaker 4: make sure anything violative gets off the platform, does not stay, 145 00:08:49,080 --> 00:08:51,000 Speaker 4: does not even make it to the platform. Actually, like 146 00:08:51,040 --> 00:08:54,760 Speaker 4: we make sure that we're enforcing that from the beginning. 147 00:08:55,000 --> 00:08:57,520 Speaker 4: And then on a broader standpoint, I think we see 148 00:08:57,640 --> 00:09:01,280 Speaker 4: in the news companies are working on in reading these guardrails. 149 00:09:01,360 --> 00:09:04,480 Speaker 4: CHUTCHPT I think today just announced that they're adding a 150 00:09:04,720 --> 00:09:09,480 Speaker 4: checks to their website to stop kids from accessing adult content. 151 00:09:09,920 --> 00:09:13,559 Speaker 4: And so these are really important bits of technology, and 152 00:09:13,640 --> 00:09:16,080 Speaker 4: its like guardirls to make sure that we are adding 153 00:09:16,120 --> 00:09:19,960 Speaker 4: limits to what type of content or like what we're 154 00:09:20,000 --> 00:09:23,280 Speaker 4: adding restraints to what these tools can do for us 155 00:09:23,800 --> 00:09:24,360 Speaker 4: as people. 156 00:09:25,320 --> 00:09:31,760 Speaker 2: Well, I mean, the future is unknown. The places and 157 00:09:31,880 --> 00:09:35,320 Speaker 2: the things that we will talk about probably are not 158 00:09:36,240 --> 00:09:39,800 Speaker 2: easy to anticipate. So you have a big job in 159 00:09:39,800 --> 00:09:41,560 Speaker 2: front of you. I mean, I can go back to 160 00:09:41,600 --> 00:09:45,400 Speaker 2: the nineteen fifties when the most important things where parents 161 00:09:45,400 --> 00:09:49,160 Speaker 2: didn't want their kids or their sons to get a 162 00:09:49,200 --> 00:09:52,960 Speaker 2: copy of Playboy or something like that, and so that 163 00:09:53,200 --> 00:09:58,680 Speaker 2: was something, but it's just the complexity that we're now 164 00:09:58,720 --> 00:10:03,280 Speaker 2: dealing with with AI is a million times more complex. 165 00:10:03,320 --> 00:10:06,080 Speaker 2: So you have a tough job. I thank you for 166 00:10:06,320 --> 00:10:10,120 Speaker 2: taking your time tonight, taking some time tonight to explain 167 00:10:10,160 --> 00:10:14,000 Speaker 2: to us exactly what's at stake. I think really the 168 00:10:14,600 --> 00:10:20,040 Speaker 2: emotional safety and the psychological safety of many many children 169 00:10:20,080 --> 00:10:24,319 Speaker 2: across this country is at stake. So there's benefits, great benefits, 170 00:10:24,400 --> 00:10:28,679 Speaker 2: but just just as there are great benefits, there are 171 00:10:28,720 --> 00:10:33,520 Speaker 2: also great perils involved in this. And we'd love to 172 00:10:33,559 --> 00:10:36,200 Speaker 2: have you back and talk more about it as you 173 00:10:36,280 --> 00:10:39,480 Speaker 2: get this better under control. Thank you so much, Angela 174 00:10:39,559 --> 00:10:41,080 Speaker 2: for spending some time with us tonight. 175 00:10:42,559 --> 00:10:44,559 Speaker 4: Thanks for having me and having a good night you two. 176 00:10:45,160 --> 00:10:46,960 Speaker 2: When we get back, we're going to get a little 177 00:10:47,000 --> 00:10:50,200 Speaker 2: more practical, at least something that most people will be 178 00:10:50,240 --> 00:10:53,160 Speaker 2: able to respond to, and that is Practical Strategies for 179 00:10:53,280 --> 00:10:56,679 Speaker 2: Navigating and Escaping a Toxic boss. I hope you've never 180 00:10:56,720 --> 00:10:59,560 Speaker 2: had a toxic boss. But if you've had one, or 181 00:10:59,640 --> 00:11:02,840 Speaker 2: if you have one, now, doctor Laura Hambily love It, 182 00:11:02,920 --> 00:11:07,120 Speaker 2: a workplace and organizational psychologist, will stop by and talk 183 00:11:07,120 --> 00:11:11,319 Speaker 2: about some various types of toxic bosses and what you 184 00:11:11,400 --> 00:11:14,520 Speaker 2: can do and how you can differentiate between a tough 185 00:11:14,640 --> 00:11:17,439 Speaker 2: or a difficult boss and a truly toxic boss. Back 186 00:11:17,480 --> 00:11:18,800 Speaker 2: on Nightside after this. 187 00:11:19,800 --> 00:11:24,239 Speaker 1: If you're on Nightside with Dan Ray on WBZ Boston's 188 00:11:24,280 --> 00:11:25,760 Speaker 1: news radio, well to. 189 00:11:25,720 --> 00:11:28,319 Speaker 2: Welcome doctor Laura Hambley love It. She's a workplace and 190 00:11:28,520 --> 00:11:33,720 Speaker 2: organizational psychologist. She's written a book here. I guess it's 191 00:11:33,880 --> 00:11:37,880 Speaker 2: I wish I'd quit sooner. Practical Strategies for Navigating and 192 00:11:38,040 --> 00:11:43,840 Speaker 2: Escaping a Toxic Boss, Doctor Hambley love It. Welcome to Nightside. 193 00:11:43,920 --> 00:11:47,480 Speaker 2: How do we distinguish between just a tough boss, or 194 00:11:47,520 --> 00:11:50,840 Speaker 2: a difficult boss, or even a bad boss with a 195 00:11:50,880 --> 00:11:55,120 Speaker 2: box that's with a boss that's truly toxic. Welcome to Nightside. 196 00:11:56,280 --> 00:11:59,240 Speaker 3: Thank you Dan for having me. And that's a great question. 197 00:11:59,480 --> 00:12:03,000 Speaker 3: So there's a lot of confusion around what's a toxic 198 00:12:03,160 --> 00:12:04,760 Speaker 3: versus a difficult. 199 00:12:04,360 --> 00:12:05,400 Speaker 5: Or tough boss. 200 00:12:05,440 --> 00:12:08,200 Speaker 3: And there are a lot of difficult and tough bosses 201 00:12:08,240 --> 00:12:10,080 Speaker 3: out there. I've encountered a lot of them in my 202 00:12:10,160 --> 00:12:13,960 Speaker 3: twenty five years in organizational psychology. And the thing is 203 00:12:14,040 --> 00:12:18,040 Speaker 3: they can be developed into better bosses. They don't cause 204 00:12:18,360 --> 00:12:22,240 Speaker 3: major harm to people's engagement and productivity and well being, 205 00:12:22,280 --> 00:12:25,440 Speaker 3: and they don't derail your career. Sure, they cause a 206 00:12:25,440 --> 00:12:29,760 Speaker 3: lot of frustration. They may be disorganized and bad communicators, 207 00:12:30,160 --> 00:12:33,320 Speaker 3: but they don't derail your career. Where a toxic boss 208 00:12:33,520 --> 00:12:37,079 Speaker 3: gets worse over time. Their behaviors are harmful to your 209 00:12:37,080 --> 00:12:40,080 Speaker 3: physical health, your mental health, and over time they will 210 00:12:40,120 --> 00:12:43,199 Speaker 3: derail your career and they won't become a better bosses. 211 00:12:43,200 --> 00:12:45,840 Speaker 3: They're not open to development, and they would never say, 212 00:12:46,000 --> 00:12:48,559 Speaker 3: doctor Laura, am I a toxic boss? They would never 213 00:12:48,600 --> 00:12:51,680 Speaker 3: ask that question because they don't think it's ever them. 214 00:12:52,040 --> 00:12:55,280 Speaker 2: So from the title of your book, I wish I'd 215 00:12:55,320 --> 00:12:59,200 Speaker 2: quit sooner. You're saying this, no way that you can 216 00:12:59,280 --> 00:13:02,600 Speaker 2: work with a top boss and help them become a 217 00:13:02,640 --> 00:13:06,559 Speaker 2: better boss and maybe a better human being. That the 218 00:13:07,600 --> 00:13:10,640 Speaker 2: smarter play is to get out and get out quickly. 219 00:13:12,160 --> 00:13:15,000 Speaker 3: That's exactly it. And yes, we could try to help them, 220 00:13:15,040 --> 00:13:17,480 Speaker 3: but the question is would they be open to help. 221 00:13:17,800 --> 00:13:21,040 Speaker 3: Probably not, And they should have never been put into 222 00:13:21,160 --> 00:13:25,120 Speaker 3: people leadership roles because people leadership is hard and not 223 00:13:25,280 --> 00:13:29,760 Speaker 3: everyone is equipped for it, especially not a toxic personality type, 224 00:13:29,800 --> 00:13:32,840 Speaker 3: So they should never be leading people. Organizations need to 225 00:13:32,840 --> 00:13:35,320 Speaker 3: do a better job of who they hire and promote 226 00:13:35,360 --> 00:13:36,560 Speaker 3: into these roles. 227 00:13:37,200 --> 00:13:40,040 Speaker 2: You know what organization has good bosses for the most part, 228 00:13:41,360 --> 00:13:45,560 Speaker 2: The United States Military. The United States Military. Okay, now, 229 00:13:45,679 --> 00:13:50,600 Speaker 2: I don't know how they figure out. Obviously they trained 230 00:13:50,600 --> 00:13:54,960 Speaker 2: at places like West Point and Annapolis and the Air 231 00:13:55,000 --> 00:13:58,960 Speaker 2: Force Academy and the Coast Guard Academy and all the 232 00:13:59,080 --> 00:14:06,080 Speaker 2: various service academies. But why is it that private businesses 233 00:14:06,840 --> 00:14:08,120 Speaker 2: And by the way, you know where there were a 234 00:14:08,160 --> 00:14:13,600 Speaker 2: lot of toxic bosses apparently in Washington Where in Washington, DC? 235 00:14:14,040 --> 00:14:18,080 Speaker 2: Amongst the politicians, there are stories out there about you know, 236 00:14:19,240 --> 00:14:23,800 Speaker 2: some of these senators and congressmen really mishandling and mistreating 237 00:14:24,000 --> 00:14:27,320 Speaker 2: their employees. I'm sure you've read of those. You've read those. 238 00:14:27,440 --> 00:14:29,760 Speaker 3: Oh yeah, And you know when I first started the 239 00:14:29,840 --> 00:14:32,720 Speaker 3: research a few years ago because I noticed an increase 240 00:14:32,800 --> 00:14:36,280 Speaker 3: in toxic workplaces and I saw so many of my 241 00:14:36,400 --> 00:14:40,600 Speaker 3: clients throughout North America struggling. So started to do research 242 00:14:40,680 --> 00:14:43,200 Speaker 3: and looked at the research, and there wasn't much on 243 00:14:43,240 --> 00:14:46,400 Speaker 3: this topic of toxic leadership. There were some in the 244 00:14:46,480 --> 00:14:49,480 Speaker 3: US military, so what you're saying, you know, there's there's 245 00:14:49,520 --> 00:14:52,880 Speaker 3: exceptions to that. There are some toxic leadership situations in 246 00:14:52,920 --> 00:14:57,000 Speaker 3: that institution. But I was surprised to see some of 247 00:14:57,040 --> 00:15:01,520 Speaker 3: the areas where we found lots of them. Healthcare, higher education. 248 00:15:02,600 --> 00:15:05,960 Speaker 3: There's no one industry that's immune, so we find them 249 00:15:06,000 --> 00:15:06,960 Speaker 3: all over the place. 250 00:15:07,480 --> 00:15:13,040 Speaker 2: Yeah. The other industry that's interesting that changes bosses really 251 00:15:13,120 --> 00:15:19,040 Speaker 2: quickly professional sports. I mean the NFL has like this 252 00:15:19,240 --> 00:15:23,160 Speaker 2: Merry go Round. The coaches fired on Tuesday and he's 253 00:15:23,280 --> 00:15:27,920 Speaker 2: re hired by another team on Thursday afternoon. It just 254 00:15:28,120 --> 00:15:33,080 Speaker 2: doesn't make sense. They recycle the failures, and you're seeing 255 00:15:33,080 --> 00:15:35,920 Speaker 2: it even right now. There are about ten coaching positions 256 00:15:35,960 --> 00:15:41,360 Speaker 2: in the NFL that are open and different. It's kind 257 00:15:41,440 --> 00:15:47,240 Speaker 2: of funny. It's kind of funny. Is there a sector that, 258 00:15:47,680 --> 00:15:50,240 Speaker 2: in your opinion, has good bosses? 259 00:15:52,480 --> 00:15:58,120 Speaker 3: I would say that's an interesting question. I just see 260 00:15:58,160 --> 00:16:01,720 Speaker 3: it cutting across all sectors. But when we talk about 261 00:16:02,040 --> 00:16:04,800 Speaker 3: truly toxic bosses, they're the minority. 262 00:16:04,880 --> 00:16:05,200 Speaker 5: They're not. 263 00:16:05,680 --> 00:16:08,040 Speaker 3: You know that even if we have five to ten 264 00:16:08,080 --> 00:16:12,760 Speaker 3: percent of bosses that are toxic, that's impacting millions of lives. 265 00:16:12,800 --> 00:16:15,960 Speaker 3: And I also want to say, like, there's great leaders 266 00:16:16,000 --> 00:16:18,920 Speaker 3: out there too, and I you know, I've worked with them, 267 00:16:18,960 --> 00:16:22,400 Speaker 3: I study them, I admire them. That's about five percent 268 00:16:22,560 --> 00:16:24,920 Speaker 3: or less than five percent. We need to do a 269 00:16:24,920 --> 00:16:27,840 Speaker 3: better job at developing great leaders. There's a lot of 270 00:16:27,960 --> 00:16:31,600 Speaker 3: average leaders, there's a lot of difficult bosses, and there's 271 00:16:31,640 --> 00:16:35,560 Speaker 3: some good leaders that there's room to improve to build 272 00:16:35,560 --> 00:16:36,520 Speaker 3: more great leaders. 273 00:16:36,840 --> 00:16:41,160 Speaker 2: Doctor Mandley love it. What you just described is the 274 00:16:41,160 --> 00:16:45,520 Speaker 2: bell curve of bosses. Yeah. Literally, I've been. 275 00:16:45,520 --> 00:16:47,480 Speaker 3: Drawing that out lately on my whiteboard. 276 00:16:47,600 --> 00:16:50,120 Speaker 2: Yeah, but it's true. I mean, you know, three percent 277 00:16:50,160 --> 00:16:53,880 Speaker 2: are outstanding, three percent of horrible. Thinking at about a 278 00:16:53,920 --> 00:16:57,480 Speaker 2: fourteen percent of soul, which are pretty good, and fourteen 279 00:16:57,520 --> 00:16:59,720 Speaker 2: percent of the other side, which really you don't even 280 00:16:59,720 --> 00:17:01,920 Speaker 2: want have much to do with. And then in the 281 00:17:01,960 --> 00:17:05,240 Speaker 2: middle is the grade seventy percent who are kind of okay. 282 00:17:06,200 --> 00:17:08,840 Speaker 4: It's it is. 283 00:17:08,800 --> 00:17:11,160 Speaker 2: The beltie, yeah, I mean the bell curve of life. 284 00:17:13,200 --> 00:17:13,560 Speaker 6: Yeah. 285 00:17:13,600 --> 00:17:16,080 Speaker 3: And it's the toxic ones that I just have seen 286 00:17:16,119 --> 00:17:20,320 Speaker 3: an increase in and I think that they're causing major harm. 287 00:17:20,359 --> 00:17:22,639 Speaker 3: I know they're causing major harm. And I want to 288 00:17:22,640 --> 00:17:25,960 Speaker 3: help people navigate figure out a way to get out 289 00:17:26,160 --> 00:17:28,840 Speaker 3: from under it, because you feel trapped when you're in it. 290 00:17:28,880 --> 00:17:30,960 Speaker 3: And that's why on my book I Wish I Quit Sooner, 291 00:17:31,000 --> 00:17:33,200 Speaker 3: I have a bird cage because you feel like, literally 292 00:17:33,240 --> 00:17:36,560 Speaker 3: you're locked in a jail and you're financially dependent on 293 00:17:36,640 --> 00:17:39,960 Speaker 3: that job and the economy is tough and you can't leave. 294 00:17:40,600 --> 00:17:43,520 Speaker 2: Okay. So the book is I Wish I Quit Sooner. 295 00:17:43,640 --> 00:17:48,280 Speaker 2: Practical Strategies for Navigating and Escaping a Toxic Boss. When 296 00:17:48,320 --> 00:17:50,000 Speaker 2: did the book come out? How new is it? How 297 00:17:50,040 --> 00:17:53,760 Speaker 2: fresh is it? 298 00:17:53,800 --> 00:17:54,159 Speaker 4: Seens? 299 00:17:54,200 --> 00:17:57,640 Speaker 3: And it's on all the formats, including audible, So I 300 00:17:57,760 --> 00:18:00,119 Speaker 3: narrated it on Audible, And I have a workbook, and 301 00:18:00,160 --> 00:18:03,560 Speaker 3: I'm really trying to help coach people with activities and 302 00:18:03,600 --> 00:18:07,320 Speaker 3: strategies and tools to get through this because there is 303 00:18:08,000 --> 00:18:11,440 Speaker 3: greener grass. On the other side, there is hope for 304 00:18:11,520 --> 00:18:13,520 Speaker 3: a better place culture for you. 305 00:18:13,920 --> 00:18:17,600 Speaker 2: I think you missed my quick question initially was I 306 00:18:17,680 --> 00:18:19,320 Speaker 2: want to know where they can get it. You just 307 00:18:19,359 --> 00:18:21,600 Speaker 2: told us that how long? How new was the book? 308 00:18:21,600 --> 00:18:22,280 Speaker 2: When did it come. 309 00:18:22,160 --> 00:18:25,240 Speaker 3: Out last week? January thirteenth? 310 00:18:25,320 --> 00:18:28,000 Speaker 2: Perfect. See that's the best answer. Now this is hot 311 00:18:28,040 --> 00:18:31,600 Speaker 2: off the presses everybody, Amazon, wherever you want to get it. 312 00:18:31,680 --> 00:18:34,200 Speaker 2: Doctor Hamley Love, appreciate your time tonight. 313 00:18:34,240 --> 00:18:37,879 Speaker 3: Thank you, Thanks for having me, Dan seeing you welcome, 314 00:18:38,000 --> 00:18:38,600 Speaker 3: very welcome. 315 00:18:39,160 --> 00:18:40,960 Speaker 2: When we get back right after the news, we're a 316 00:18:41,000 --> 00:18:43,160 Speaker 2: minute or too late, but that's okay. It's the eight 317 00:18:43,200 --> 00:18:47,520 Speaker 2: o'clock hour. Boston accent disappearing. My god, I hope not. 318 00:18:49,520 --> 00:18:52,400 Speaker 2: We're going to talk with Marjorie Whittaker, she say, speech 319 00:18:52,760 --> 00:18:58,000 Speaker 2: languish language pathologist, founder of the aptly named Whittaker Group. 320 00:18:58,400 --> 00:19:00,600 Speaker 2: Back on night Side right after the news at the 321 00:19:00,600 --> 00:19:01,359 Speaker 2: bottom of the hour. 322 00:19:02,480 --> 00:19:06,760 Speaker 1: You're on night Side with Dan Ray on w Boston's 323 00:19:06,800 --> 00:19:07,760 Speaker 1: news radio. 324 00:19:08,680 --> 00:19:12,080 Speaker 2: Well, now we're going to talk about something that I 325 00:19:12,119 --> 00:19:14,240 Speaker 2: guess all of us here in New England or in 326 00:19:14,280 --> 00:19:17,240 Speaker 2: Boston are familiar with, and that is the Boston accent. 327 00:19:17,600 --> 00:19:20,720 Speaker 2: You know where we pack akah in habit Yad and 328 00:19:20,840 --> 00:19:25,600 Speaker 2: with us is Marjorie Whittaker, and she has news that 329 00:19:25,880 --> 00:19:30,520 Speaker 2: within a few more generations, the Boston accent might have 330 00:19:30,760 --> 00:19:33,240 Speaker 2: might go the way of the Dodo bird. That's frightening 331 00:19:33,280 --> 00:19:38,560 Speaker 2: to think that our our descendants might not have the 332 00:19:38,640 --> 00:19:42,359 Speaker 2: charm of a Boston accent. Hi, Marjorie, how are you hid? 333 00:19:42,640 --> 00:19:43,160 Speaker 5: How are you? 334 00:19:43,640 --> 00:19:47,200 Speaker 2: I'm doing fine. Worried about losing the Boston accent, though. 335 00:19:48,200 --> 00:19:49,520 Speaker 5: I don't think you should be worried. 336 00:19:50,200 --> 00:19:55,680 Speaker 2: Okay, So what's going on? I mean, are people leaving Boston? 337 00:19:56,680 --> 00:19:58,879 Speaker 2: Are we becoming homogenized? 338 00:20:00,359 --> 00:20:02,520 Speaker 5: Well, I think there's you know, there's a lot of 339 00:20:02,720 --> 00:20:05,199 Speaker 5: more diversity in our area than there was, you know, 340 00:20:05,320 --> 00:20:08,399 Speaker 5: years ago. But I do feel that there are still 341 00:20:08,840 --> 00:20:13,119 Speaker 5: and I'm hearing less Boston accents with younger generations, with 342 00:20:13,160 --> 00:20:16,280 Speaker 5: my own children who are in their twenties and their friends. 343 00:20:16,640 --> 00:20:19,600 Speaker 5: But I do believe that there is certain neighborhoods that 344 00:20:20,040 --> 00:20:22,600 Speaker 5: the accent is still there is going to be there 345 00:20:22,600 --> 00:20:25,480 Speaker 5: for a long long time. So I don't think that 346 00:20:26,000 --> 00:20:29,240 Speaker 5: people need to kind of quite yet. 347 00:20:29,560 --> 00:20:33,280 Speaker 2: When I fin when I first started working in radio 348 00:20:33,320 --> 00:20:36,240 Speaker 2: and television back in the nineteen seventies. I know I 349 00:20:36,280 --> 00:20:39,119 Speaker 2: had a Boston accent, and I made an effort to 350 00:20:39,200 --> 00:20:43,000 Speaker 2: lose that Boston accent. And I do sometimes slip into 351 00:20:43,040 --> 00:20:45,960 Speaker 2: it when I'm tired, but for the most part, I 352 00:20:46,040 --> 00:20:50,400 Speaker 2: do pronounce my letter the letter R, which is really 353 00:20:50,440 --> 00:20:54,920 Speaker 2: what the Boston accent is all about in other parts 354 00:20:54,960 --> 00:20:57,640 Speaker 2: of the world. I just came back from New Zealand. 355 00:20:57,920 --> 00:21:02,120 Speaker 2: You want to talk about an accent. They're talking, they're 356 00:21:02,119 --> 00:21:05,600 Speaker 2: speaking English. I realized that, but it's another form of English. 357 00:21:06,040 --> 00:21:07,920 Speaker 2: I mean, it's very. 358 00:21:07,880 --> 00:21:11,040 Speaker 5: Good in New Zealand. That definitely yeah, I definitely hear 359 00:21:11,080 --> 00:21:12,919 Speaker 5: you very clipped. 360 00:21:12,720 --> 00:21:15,760 Speaker 2: They're very quick, and you know, they have their little 361 00:21:15,760 --> 00:21:19,960 Speaker 2: phrases that they slip in there, and it's like, you know, 362 00:21:20,040 --> 00:21:23,920 Speaker 2: it's you know anyway, So why are we losing it? 363 00:21:23,960 --> 00:21:26,560 Speaker 2: Is it just that we are becoming more homogenized, that 364 00:21:26,640 --> 00:21:30,200 Speaker 2: people are moving in here from places like Iowa and 365 00:21:31,160 --> 00:21:34,240 Speaker 2: in Kansas where they don't have an accent. It's kind 366 00:21:34,240 --> 00:21:36,800 Speaker 2: of that's the part of the country that supposedly has 367 00:21:37,080 --> 00:21:40,480 Speaker 2: the perfect American non accent. 368 00:21:40,880 --> 00:21:44,600 Speaker 5: Right the broadcasters perfect gold standard for that. I don't 369 00:21:44,640 --> 00:21:47,040 Speaker 5: I don't know, really. I think it's I think people 370 00:21:47,119 --> 00:21:50,000 Speaker 5: are just mobile in general. So it's not necessarily the 371 00:21:50,040 --> 00:21:52,840 Speaker 5: influx of people from the Midwest coming here, but people 372 00:21:53,960 --> 00:21:57,400 Speaker 5: just moving. It used to be that you were let's 373 00:21:57,400 --> 00:22:00,199 Speaker 5: say you were born in Dorchester and you grew up 374 00:22:00,200 --> 00:22:01,960 Speaker 5: there and then you raised your children there, and it's 375 00:22:02,000 --> 00:22:05,240 Speaker 5: like you weren't really moving. And now we're so mobile, 376 00:22:05,640 --> 00:22:07,919 Speaker 5: and I think that people just start living in different 377 00:22:07,920 --> 00:22:10,920 Speaker 5: places and traveling more, and I just don't think it's 378 00:22:10,960 --> 00:22:15,240 Speaker 5: as entrenched as it was, But I think it's you know, 379 00:22:15,280 --> 00:22:17,800 Speaker 5: I certainly think that they're that there are towns where 380 00:22:17,920 --> 00:22:21,080 Speaker 5: it's always going to be there. It's just it's iconic 381 00:22:21,640 --> 00:22:24,240 Speaker 5: and it's just kind of entrenched in those particular areas. 382 00:22:24,240 --> 00:22:26,840 Speaker 5: And I don't think it's going to change necessarily because 383 00:22:26,840 --> 00:22:30,840 Speaker 5: of the demographics. But I do think the younger generation 384 00:22:31,000 --> 00:22:35,119 Speaker 5: it's not as pronounced as as maybe gring parents their 385 00:22:35,160 --> 00:22:36,440 Speaker 5: parents in their accents. 386 00:22:36,600 --> 00:22:40,399 Speaker 2: You just mentioned a part of Boston Dorchester. I assume 387 00:22:40,440 --> 00:22:45,760 Speaker 2: you meant to pronounce it correctly, tester of course. 388 00:22:45,160 --> 00:22:49,040 Speaker 5: From here from New Jersey. 389 00:22:49,320 --> 00:22:50,879 Speaker 2: Well you don't have a Jersey accent? 390 00:22:53,080 --> 00:22:53,680 Speaker 6: Yeah I can. 391 00:22:54,680 --> 00:22:56,160 Speaker 2: Did you have one? Did you have to get rid 392 00:22:56,160 --> 00:22:57,080 Speaker 2: of it? 393 00:22:57,320 --> 00:23:01,000 Speaker 5: Not real? Not really interestingly, no, I have. I have 394 00:23:01,080 --> 00:23:04,080 Speaker 5: some relatives who have pretty strong accents from that area, 395 00:23:04,160 --> 00:23:07,879 Speaker 5: but I never really did growing up. It wasn't a 396 00:23:07,880 --> 00:23:10,600 Speaker 5: conscious decision to lose it or or modify it in 397 00:23:10,640 --> 00:23:15,000 Speaker 5: any way. But I have a caller relative. 398 00:23:15,440 --> 00:23:18,200 Speaker 2: I have a caller who's been with me for years, 399 00:23:18,320 --> 00:23:21,439 Speaker 2: Gary from New Jersey. I hope he's listening now. He 400 00:23:21,520 --> 00:23:24,199 Speaker 2: has a great Jersey accent. You don't. I don't have 401 00:23:24,280 --> 00:23:27,359 Speaker 2: to say Gary from Jersey. It's just Gary, and you 402 00:23:27,440 --> 00:23:31,040 Speaker 2: know what it is. I think different accents. I have 403 00:23:31,080 --> 00:23:34,680 Speaker 2: a listener down down in Florida who says that he's 404 00:23:34,720 --> 00:23:37,600 Speaker 2: been in Florida for twenty years, but people still when 405 00:23:37,600 --> 00:23:39,680 Speaker 2: they hear him know that he's from Maine because he 406 00:23:39,720 --> 00:23:43,200 Speaker 2: has that down East accent. I think accents are charming, 407 00:23:43,880 --> 00:23:49,600 Speaker 2: and I will be I'll be disappointed. They won't disappear 408 00:23:49,600 --> 00:23:52,320 Speaker 2: in my lifetime, but I think I will be disappointed. 409 00:23:52,520 --> 00:23:58,959 Speaker 2: And it's it's sad. It saddens me. Now you're a 410 00:23:59,080 --> 00:24:04,440 Speaker 2: speech langue which pathologist and the founder of the aptly 411 00:24:04,520 --> 00:24:09,480 Speaker 2: named Whittaker Group. Yeah, what is a speech language pathologist? 412 00:24:09,680 --> 00:24:14,119 Speaker 2: Do you work with people who have linguistic problems? Is 413 00:24:14,119 --> 00:24:16,800 Speaker 2: that what a pathologist does, yes. 414 00:24:16,840 --> 00:24:19,399 Speaker 5: I mean working with someone with accents is not a pathology. 415 00:24:19,440 --> 00:24:20,040 Speaker 2: Obviously. 416 00:24:20,800 --> 00:24:23,320 Speaker 5: My training is working with people that have had traumatic 417 00:24:23,320 --> 00:24:26,280 Speaker 5: brain injury or have Parkinson's disease and other you know, 418 00:24:27,359 --> 00:24:30,600 Speaker 5: you know, kind of communication disorders. So working with someone 419 00:24:30,800 --> 00:24:34,320 Speaker 5: to sort of gain more neutral accent is not a pathology. 420 00:24:34,359 --> 00:24:37,879 Speaker 5: It's just a communication coaching kind of a thing. And 421 00:24:38,680 --> 00:24:40,359 Speaker 5: I do and I agree with you. I think it 422 00:24:40,359 --> 00:24:42,840 Speaker 5: will be really sad if the accent went away. But 423 00:24:43,080 --> 00:24:45,080 Speaker 5: I was thinking about this because I feel like we're 424 00:24:45,080 --> 00:24:49,960 Speaker 5: in this era of kind of anxiety and loneliness and polarization, 425 00:24:50,520 --> 00:24:54,160 Speaker 5: and I think there's something about hearing an accent that's 426 00:24:54,400 --> 00:24:58,679 Speaker 5: comforting and familiar and reassuring. And I think for those reasons, 427 00:24:58,720 --> 00:25:00,920 Speaker 5: it's not going to go away. Be people, it's like, oh, 428 00:25:01,040 --> 00:25:02,960 Speaker 5: you sound like me, or you sound like someone I loved, 429 00:25:03,040 --> 00:25:05,840 Speaker 5: or my great aunt or my grandmother or something like that. 430 00:25:05,880 --> 00:25:08,280 Speaker 5: And there's something there's that connection that I think is 431 00:25:08,280 --> 00:25:12,760 Speaker 5: always going to be there. And so I don't think 432 00:25:12,840 --> 00:25:15,280 Speaker 5: I don't think I just get changes. I think I 433 00:25:15,320 --> 00:25:19,560 Speaker 5: think accents change over time, and I think they adapt 434 00:25:19,600 --> 00:25:22,359 Speaker 5: to you know, I mean, the demographic changes and things 435 00:25:22,400 --> 00:25:24,520 Speaker 5: like that. But I don't think it's We're all going 436 00:25:24,600 --> 00:25:26,359 Speaker 5: to wake up one day and sound like we were 437 00:25:26,880 --> 00:25:29,280 Speaker 5: you know all, you know, raised in Iowa. I don't 438 00:25:29,320 --> 00:25:30,200 Speaker 5: think that's going to happen. 439 00:25:30,560 --> 00:25:34,119 Speaker 2: Yeah. For example, I think the classic difference between a 440 00:25:34,160 --> 00:25:36,960 Speaker 2: Boston accent and a New York accent. We're only separated 441 00:25:37,000 --> 00:25:39,879 Speaker 2: about about two hundred and twenty miles. So if you 442 00:25:39,920 --> 00:25:43,159 Speaker 2: bump into someone walking down the street at Boston on 443 00:25:43,240 --> 00:25:46,920 Speaker 2: Boyleston Street, you'll or I would say something, oh gee, 444 00:25:47,040 --> 00:25:49,440 Speaker 2: pardon me, excuse me, I'm sorry, hope you have a 445 00:25:49,520 --> 00:25:52,160 Speaker 2: nice day. Well, if you go down to New York 446 00:25:52,160 --> 00:25:54,600 Speaker 2: and you happen to be bumped by someone in New York, 447 00:25:54,960 --> 00:25:56,600 Speaker 2: the first thing that I'm going to say to you 448 00:25:56,720 --> 00:25:58,920 Speaker 2: is something like, what's your problem? Pal? You want to 449 00:25:58,960 --> 00:26:07,399 Speaker 2: go right there? Only kidding friends? So, how can folks 450 00:26:07,480 --> 00:26:10,520 Speaker 2: get in touch with you? I appreciate that you've taken 451 00:26:10,560 --> 00:26:14,280 Speaker 2: the time to chat with us, but is there some 452 00:26:14,359 --> 00:26:16,119 Speaker 2: way that there's a group of people out there who 453 00:26:16,160 --> 00:26:18,640 Speaker 2: could benefit from being in touch with you more directly? 454 00:26:19,600 --> 00:26:19,879 Speaker 7: Sure? 455 00:26:20,000 --> 00:26:23,159 Speaker 5: I have I have a website, the Whitaker Group prospeech 456 00:26:23,200 --> 00:26:25,880 Speaker 5: dot com, And if anyone has a question or interest 457 00:26:25,920 --> 00:26:29,240 Speaker 5: in any kind of communication coaching. I'm happy to speak 458 00:26:29,280 --> 00:26:32,680 Speaker 5: with them at this accent coaching, but public speaking or 459 00:26:32,880 --> 00:26:36,720 Speaker 5: presentation training, all sorts of things related to communication. So 460 00:26:36,920 --> 00:26:40,359 Speaker 5: I'm happy to have them reach out. There's a website 461 00:26:40,359 --> 00:26:42,879 Speaker 5: with a contact us page, and happy to speak with 462 00:26:42,920 --> 00:26:45,359 Speaker 5: anyone who is interested in learning more. 463 00:26:45,640 --> 00:26:48,440 Speaker 2: It's great with Marjorie. You sound like you're delightful. You'll 464 00:26:48,480 --> 00:26:51,160 Speaker 2: laugh at my jokes, which is always a great show. 465 00:26:51,280 --> 00:26:55,040 Speaker 2: Of course, well a lot of a lot of people 466 00:26:55,040 --> 00:26:57,520 Speaker 2: don't laugh at my jokes, so you're kind of special. 467 00:26:59,040 --> 00:27:01,920 Speaker 2: I appreciate it for a much, Marjorie. We will talk again, 468 00:27:02,000 --> 00:27:03,040 Speaker 2: I hope. Okay, thanks so. 469 00:27:03,040 --> 00:27:03,800 Speaker 3: Much, Thank you so much. 470 00:27:04,000 --> 00:27:04,960 Speaker 5: It's a pleasure. Thank you. 471 00:27:05,040 --> 00:27:07,359 Speaker 2: I catch you good night when we get back on 472 00:27:07,359 --> 00:27:09,600 Speaker 2: to talk with Tim Beard. A serious subject. He's a 473 00:27:09,600 --> 00:27:14,080 Speaker 2: former CIA officer and security expert. His book Look Twice 474 00:27:14,160 --> 00:27:17,040 Speaker 2: Your Guide just staying Safe in an unsafe world, helping 475 00:27:17,040 --> 00:27:20,920 Speaker 2: everyday people spot risks before they become problems at home 476 00:27:20,960 --> 00:27:23,920 Speaker 2: and work, on the road and in public spaces. Tim 477 00:27:23,960 --> 00:27:26,119 Speaker 2: Beard sounds like my sort of guy. We'll talk with 478 00:27:26,160 --> 00:27:29,920 Speaker 2: Tim Beard right after the break on Nightside. 479 00:27:29,400 --> 00:27:34,400 Speaker 1: Night Side with Dan Ray. I'm telling you Boston's news. 480 00:27:34,280 --> 00:27:40,600 Speaker 2: Radio all Right, this can be a scary world sometimes 481 00:27:40,680 --> 00:27:43,560 Speaker 2: and with us is an author of former CIA officer 482 00:27:43,600 --> 00:27:46,600 Speaker 2: and security expert Tim Beard. He's got a book called 483 00:27:46,640 --> 00:27:49,520 Speaker 2: Look Twice Your Guy, just staying Safe in an unsafe world, 484 00:27:49,560 --> 00:27:53,120 Speaker 2: helping every day people spot risks before they become problems 485 00:27:53,119 --> 00:27:56,320 Speaker 2: at home and work, on the road and in public spaces. Tim, 486 00:27:56,320 --> 00:27:58,560 Speaker 2: you're selling my sort of guy. I'm somebody who really 487 00:27:58,600 --> 00:28:01,119 Speaker 2: does look both ways when across the street, and I 488 00:28:01,160 --> 00:28:04,800 Speaker 2: also do when people are walking up behind me. I'm 489 00:28:04,960 --> 00:28:09,280 Speaker 2: very cognizant of that. And it's not that I'm paranoid, 490 00:28:09,760 --> 00:28:13,720 Speaker 2: because if they're really after you, you're not paranoid. How 491 00:28:13,720 --> 00:28:14,120 Speaker 2: are you. 492 00:28:14,040 --> 00:28:17,000 Speaker 6: Tonight, I'm doing great. Thanks for having me on. I'll 493 00:28:17,040 --> 00:28:19,280 Speaker 6: tell you that's exactly what I'd say too, if you're 494 00:28:19,320 --> 00:28:22,480 Speaker 6: not paranoid, if you're being followed. And so, I mean, 495 00:28:23,320 --> 00:28:26,119 Speaker 6: it's you know, the thing I talk about in these books, 496 00:28:26,119 --> 00:28:28,040 Speaker 6: and there's actually going to be three of them. They 497 00:28:28,080 --> 00:28:30,600 Speaker 6: are going to come out. This one's coming out next week, 498 00:28:30,960 --> 00:28:33,520 Speaker 6: then another one ten febr or another one in ten March. 499 00:28:33,640 --> 00:28:38,280 Speaker 6: They're all related series. What I do is I cover 500 00:28:38,400 --> 00:28:41,120 Speaker 6: something in the first book called the look twice mindset 501 00:28:41,200 --> 00:28:44,400 Speaker 6: something I developed. I was originally I was an inf 502 00:28:44,440 --> 00:28:46,520 Speaker 6: try officer in the Marine Corps for many years, and 503 00:28:46,560 --> 00:28:50,200 Speaker 6: then I was recruited into the CIA and I go 504 00:28:51,640 --> 00:28:54,080 Speaker 6: in the director of Operations. And so what I did 505 00:28:54,120 --> 00:28:56,920 Speaker 6: was I wanted to take a lot of the lessons 506 00:28:57,040 --> 00:28:58,600 Speaker 6: I learned. I had to clear all this through the 507 00:28:58,640 --> 00:29:01,480 Speaker 6: agency to say me do things unless they get to 508 00:29:01,600 --> 00:29:05,440 Speaker 6: prove it. So I want to take the lessons up 509 00:29:06,520 --> 00:29:12,720 Speaker 6: for regular everyday folks. I go home and places safe 510 00:29:13,000 --> 00:29:15,280 Speaker 6: for they and their loves. I took a lot of 511 00:29:15,280 --> 00:29:17,680 Speaker 6: the lessons I learned, and I captured those, and I 512 00:29:17,760 --> 00:29:20,800 Speaker 6: call it's the first twenty seven pages of the first book. 513 00:29:21,400 --> 00:29:24,280 Speaker 6: I call it the look twice mindset, And a lot 514 00:29:24,320 --> 00:29:27,840 Speaker 6: of it comes got to be aware, and you've got 515 00:29:27,880 --> 00:29:30,480 Speaker 6: to be in the moment. You know, a lot a 516 00:29:30,480 --> 00:29:33,000 Speaker 6: lot of your audience, most of them are probably not 517 00:29:33,040 --> 00:29:36,360 Speaker 6: from Seal Team six. They're not going to be closing 518 00:29:36,400 --> 00:29:39,080 Speaker 6: with and destroying the enemy through fire and maneuver, which 519 00:29:39,120 --> 00:29:43,200 Speaker 6: is what the military folks do. People like me, no 520 00:29:43,240 --> 00:29:46,120 Speaker 6: one's coming to help me when I'm by myself doing things, 521 00:29:46,120 --> 00:29:49,080 Speaker 6: which is typical. A lot of your audience is going 522 00:29:49,160 --> 00:29:52,760 Speaker 6: to be. They're just living their life. So if something happens, 523 00:29:52,920 --> 00:29:56,280 Speaker 6: they got to take it. And to do that is 524 00:29:56,320 --> 00:30:00,400 Speaker 6: to plan avoid of void. As I talk about Under 525 00:30:00,440 --> 00:30:04,280 Speaker 6: the Radar, Be the gray Man. These are a lot 526 00:30:04,280 --> 00:30:07,080 Speaker 6: of the basic concepts that I go through and talk about, 527 00:30:07,600 --> 00:30:11,120 Speaker 6: and then over the next fifteen chapters, over all three volumes, 528 00:30:11,560 --> 00:30:16,280 Speaker 6: I apply that to different pieces of people's lives. Business, travel, 529 00:30:17,200 --> 00:30:20,320 Speaker 6: safe tech, going out in the car, going to the subway, 530 00:30:21,000 --> 00:30:23,160 Speaker 6: going and you know, just living your life, going for 531 00:30:23,160 --> 00:30:25,720 Speaker 6: a run. What do you do? How do you apply 532 00:30:25,880 --> 00:30:29,640 Speaker 6: this stuff to avoid problems? That's really what I've developed here. 533 00:30:29,880 --> 00:30:35,360 Speaker 2: Okay, so without getting obviously we can't preview the entire book, 534 00:30:35,400 --> 00:30:38,960 Speaker 2: but give us a couple of examples that you would 535 00:30:39,040 --> 00:30:41,280 Speaker 2: have if we were having a beer in a bar 536 00:30:41,400 --> 00:30:44,640 Speaker 2: somewhere and I asked you what you did. Give us 537 00:30:44,680 --> 00:30:48,400 Speaker 2: a couple of tangible examples that maybe people might not 538 00:30:48,880 --> 00:30:53,040 Speaker 2: think of when they Okay, I always when I lock 539 00:30:53,160 --> 00:30:56,320 Speaker 2: my door, I always double check it just to make 540 00:30:56,360 --> 00:30:59,360 Speaker 2: sure that that it is actually locked. I mean, that 541 00:30:59,520 --> 00:31:02,240 Speaker 2: probably says pretty simple and pretty stupid, but I do. 542 00:31:02,920 --> 00:31:05,240 Speaker 2: I mean, because you don't want in the middle of 543 00:31:05,240 --> 00:31:07,080 Speaker 2: the night someone to be able to find that the 544 00:31:07,120 --> 00:31:08,120 Speaker 2: door's not locked. 545 00:31:09,000 --> 00:31:11,160 Speaker 6: And that's where the title of the book comes from. 546 00:31:11,160 --> 00:31:13,920 Speaker 6: When I when I talk about look twice, a lot 547 00:31:13,960 --> 00:31:16,600 Speaker 6: of times your audience they'll be able to relate to this. 548 00:31:17,280 --> 00:31:20,640 Speaker 6: They look at something, but they don't they see it, 549 00:31:20,640 --> 00:31:23,760 Speaker 6: but they don't actually look at it. So if I said, hey, 550 00:31:23,760 --> 00:31:27,320 Speaker 6: look over there and somebody see somebody that walk by, Hey, 551 00:31:27,320 --> 00:31:31,239 Speaker 6: what were they wearing? I don't know. That's because you 552 00:31:31,320 --> 00:31:34,760 Speaker 6: saw it, but you didn't really look at it. And 553 00:31:34,840 --> 00:31:37,720 Speaker 6: so you know that person was wearing a red sweater 554 00:31:37,920 --> 00:31:40,080 Speaker 6: and they had a ball cap on, and they had 555 00:31:40,120 --> 00:31:43,400 Speaker 6: a pair of you know, dark denim jeans. But you know, 556 00:31:43,480 --> 00:31:45,720 Speaker 6: that's stuff that I was trained to be able to see. 557 00:31:45,800 --> 00:31:48,440 Speaker 6: When I look at something, I look at it thoroughly. 558 00:31:48,840 --> 00:31:51,200 Speaker 6: But a lot of times the technique you use is 559 00:31:51,240 --> 00:31:53,560 Speaker 6: you look at it, you look away, and then you 560 00:31:53,680 --> 00:31:57,280 Speaker 6: look back at it again. Your mind will focus on it. 561 00:31:57,320 --> 00:32:01,000 Speaker 6: Look twice, but you know, so what are what are 562 00:32:01,040 --> 00:32:01,680 Speaker 6: some of the things that. 563 00:32:02,240 --> 00:32:05,160 Speaker 2: Is as that's that's that's very much a learned behavior 564 00:32:05,520 --> 00:32:09,400 Speaker 2: because that's not instinctively what people will do. Most people 565 00:32:09,440 --> 00:32:14,360 Speaker 2: are kind of floating along and everything's okay. I go 566 00:32:14,440 --> 00:32:18,320 Speaker 2: through an intersection with my car, and I'm I've drive 567 00:32:18,400 --> 00:32:22,280 Speaker 2: fairly quickly, but I had I had a guy I 568 00:32:22,280 --> 00:32:25,240 Speaker 2: don't know. It was three months ago. I looked up 569 00:32:25,240 --> 00:32:27,520 Speaker 2: to the right this guy coming down on a bike. 570 00:32:27,560 --> 00:32:29,840 Speaker 2: It was a Sunday morning. I'm heading to the gym. 571 00:32:29,680 --> 00:32:33,400 Speaker 7: And he's flying and he's like wearing a bathrobe in pajamas. 572 00:32:33,440 --> 00:32:36,680 Speaker 7: And this was during the summer, and I thought to myself, 573 00:32:36,720 --> 00:32:40,360 Speaker 7: that's a pretty weird dude flying down the The light 574 00:32:40,440 --> 00:32:43,120 Speaker 7: turn green and I just kept looking at him. 575 00:32:43,240 --> 00:32:45,280 Speaker 2: I knew he was going to blow the light. And 576 00:32:45,360 --> 00:32:47,479 Speaker 2: if I had not paid attention to that. I had 577 00:32:47,520 --> 00:32:51,040 Speaker 2: a guy today in a in a parking lot. I'm driving, 578 00:32:51,160 --> 00:32:53,680 Speaker 2: you know, between a couple of rows, and this dude's 579 00:32:53,760 --> 00:32:57,880 Speaker 2: on his phone, looking at his phone. I had to stop. 580 00:32:57,920 --> 00:33:00,160 Speaker 2: He almost walked into the would have walked in at 581 00:33:00,200 --> 00:33:01,000 Speaker 2: the front of my car. 582 00:33:02,080 --> 00:33:02,320 Speaker 7: Yep. 583 00:33:03,200 --> 00:33:05,280 Speaker 6: I see stuff like this all the time, and that's 584 00:33:05,440 --> 00:33:07,520 Speaker 6: that's one of the you know, security doesn't have to 585 00:33:07,560 --> 00:33:11,760 Speaker 6: be hard. Security is doing the right stuff, the fundamentals, 586 00:33:11,760 --> 00:33:16,480 Speaker 6: the basics, every single time. And so I'll give you 587 00:33:16,480 --> 00:33:19,520 Speaker 6: an example, and your audience will be like this, this 588 00:33:19,600 --> 00:33:21,560 Speaker 6: is simple. It is what you got to do it. 589 00:33:22,840 --> 00:33:25,680 Speaker 6: Put your phone, Put your phone away until you're in 590 00:33:25,720 --> 00:33:27,719 Speaker 6: a safe place what I call in the book a 591 00:33:27,760 --> 00:33:31,680 Speaker 6: hard point. A hard point is a place where you're 592 00:33:31,720 --> 00:33:33,360 Speaker 6: going to be around people, where you're going to be 593 00:33:33,440 --> 00:33:36,720 Speaker 6: separated from an adversary, a potential criminal, somebody may want 594 00:33:36,760 --> 00:33:39,680 Speaker 6: to do you harm. That could be a police station, 595 00:33:39,800 --> 00:33:42,360 Speaker 6: it could be a hospital, could be a large commercial 596 00:33:42,400 --> 00:33:46,160 Speaker 6: facility such as a grocery store or a shopping mall, 597 00:33:46,360 --> 00:33:49,760 Speaker 6: where there's people, where you can be separated from an adversary, 598 00:33:49,760 --> 00:33:52,480 Speaker 6: where you can go get help, you can call for help. 599 00:33:52,840 --> 00:33:56,120 Speaker 6: We'll call that a hard point. If you're walking down 600 00:33:56,200 --> 00:34:00,800 Speaker 6: the street where you're exposed, another term I'll use. If 601 00:34:00,840 --> 00:34:05,440 Speaker 6: you're exposed, you are now a soft target. An adversary 602 00:34:05,520 --> 00:34:06,920 Speaker 6: is can to look over and they're going to see 603 00:34:06,920 --> 00:34:09,520 Speaker 6: this person's not paying attention. Oh and I see the 604 00:34:09,560 --> 00:34:12,040 Speaker 6: fancy watch, or I see the handbag on the shoulder. 605 00:34:12,520 --> 00:34:15,560 Speaker 6: They're an easy mark, a soft target because their head 606 00:34:15,600 --> 00:34:18,160 Speaker 6: is in their phone. Put your phone away if you 607 00:34:18,239 --> 00:34:21,239 Speaker 6: need to use it, go to a hard point, or 608 00:34:21,239 --> 00:34:23,600 Speaker 6: at least a place where you're a little more secure, 609 00:34:23,960 --> 00:34:26,440 Speaker 6: and then look at your phone. But when you're walking 610 00:34:26,480 --> 00:34:29,520 Speaker 6: down the street, keep your head up, keep your head 611 00:34:29,520 --> 00:34:33,279 Speaker 6: on a swivel, as we say, looking around, move deliberately 612 00:34:33,320 --> 00:34:37,839 Speaker 6: and move with confidence. Another thing, take the headphones off, 613 00:34:37,920 --> 00:34:41,120 Speaker 6: take the earbuds out of the ears, because if you 614 00:34:41,200 --> 00:34:44,919 Speaker 6: strip yourself of one of your senses, you're that much 615 00:34:44,960 --> 00:34:49,200 Speaker 6: more vulnerable. Those are two easy things that everybody can do. 616 00:34:49,920 --> 00:34:53,720 Speaker 6: Now here's another one though, which is a really important piece. 617 00:34:53,760 --> 00:34:58,040 Speaker 6: It's called establishing a baseline. You should have a baseline 618 00:34:58,080 --> 00:35:02,960 Speaker 6: about what's normal and around your home, around the place 619 00:35:02,960 --> 00:35:07,319 Speaker 6: where you work, where you worship, where you shop, whether 620 00:35:07,360 --> 00:35:11,560 Speaker 6: it's a shopping mall or a grocery store, you should know, hey, 621 00:35:11,560 --> 00:35:15,960 Speaker 6: what's right, look like, what is normal, what's not? And 622 00:35:16,040 --> 00:35:20,160 Speaker 6: so if something starts to deviate from that, you got 623 00:35:20,160 --> 00:35:21,759 Speaker 6: to make a judgment call. But it may be time 624 00:35:21,800 --> 00:35:24,160 Speaker 6: to go, I mean right now. And that's where you 625 00:35:24,320 --> 00:35:27,080 Speaker 6: move to a hard point or a place of safety. 626 00:35:27,480 --> 00:35:29,920 Speaker 6: You at least get out of that area, especially if 627 00:35:29,960 --> 00:35:34,480 Speaker 6: you feel something starting to develop. I cover these in 628 00:35:34,520 --> 00:35:38,359 Speaker 6: the books. I use case studies and scenarios. I say, hey, 629 00:35:38,360 --> 00:35:41,040 Speaker 6: this is what happened, this is what they did right, 630 00:35:41,239 --> 00:35:43,160 Speaker 6: and this is what they did wrong. That way, the 631 00:35:44,120 --> 00:35:47,439 Speaker 6: audience will be able to read that and they can say, Hey, 632 00:35:47,480 --> 00:35:48,400 Speaker 6: that's like me. 633 00:35:48,880 --> 00:35:52,080 Speaker 2: I love case studies, the case study method. Harvard Business 634 00:35:52,080 --> 00:35:55,759 Speaker 2: Schools perfected it many years ago, and it's a great 635 00:35:55,800 --> 00:35:58,480 Speaker 2: teaching tool. The book has looked twice. Your Guide to 636 00:35:58,560 --> 00:36:02,160 Speaker 2: Staying Safe in an Unsafe World. The author you had 637 00:36:02,280 --> 00:36:05,440 Speaker 2: just heard from his Tim Beard, former CIA officer and 638 00:36:05,440 --> 00:36:08,359 Speaker 2: security expert. By the way, the guy who I could 639 00:36:08,440 --> 00:36:11,200 Speaker 2: have easily if I wasn't looking through could have I 640 00:36:11,239 --> 00:36:13,920 Speaker 2: wasn't going at a fast speed, it would it probably 641 00:36:13,920 --> 00:36:16,000 Speaker 2: would have, you know, messed up his knees or something. 642 00:36:16,320 --> 00:36:20,160 Speaker 2: When he finally when I stopped, and he literally, I know, 643 00:36:21,000 --> 00:36:23,839 Speaker 2: is surprised that the car is that proximate to him. 644 00:36:24,520 --> 00:36:28,920 Speaker 2: He looked at me and wasn't like him. Man, Sorry, dude, 645 00:36:29,080 --> 00:36:31,080 Speaker 2: you know it was like and I just looked at him, 646 00:36:31,120 --> 00:36:33,680 Speaker 2: you know, just gave me a bad eye look, which 647 00:36:33,800 --> 00:36:39,719 Speaker 2: because you're an idiot. He got the message. Tim, appreciate 648 00:36:39,800 --> 00:36:41,799 Speaker 2: the call. Let to have you on some night and 649 00:36:41,840 --> 00:36:44,120 Speaker 2: maybe we'll go a little longer. Take some phone calls 650 00:36:44,120 --> 00:36:47,399 Speaker 2: from people, and they might be able to describe some 651 00:36:47,440 --> 00:36:49,960 Speaker 2: situations they found themselves in, and you can tell them 652 00:36:49,960 --> 00:36:51,280 Speaker 2: what they did right, what they did wrong. 653 00:36:52,120 --> 00:36:54,480 Speaker 6: And if you could have folks check out my website, 654 00:36:54,560 --> 00:36:59,880 Speaker 6: it's Tim Beard to b E r D. Timbeardauthor dot com. 655 00:37:00,160 --> 00:37:01,840 Speaker 6: They can see my picture on there and they can 656 00:37:01,920 --> 00:37:03,640 Speaker 6: read a little about the books. And I would love 657 00:37:03,640 --> 00:37:05,560 Speaker 6: to come back on. Thanks for having me on tonight. 658 00:37:05,600 --> 00:37:07,880 Speaker 2: This has been great my pleasure, Jim. I enjoyed it 659 00:37:08,040 --> 00:37:11,320 Speaker 2: very much. You've been a great guest. Thanks again, thank you. 660 00:37:11,440 --> 00:37:13,800 Speaker 2: When we get back, we're going to talk about more 661 00:37:15,160 --> 00:37:21,799 Speaker 2: murder one convicts released because they are emerging adults from 662 00:37:21,800 --> 00:37:28,280 Speaker 2: the Massachusetts prison system. This is what's going on in Massachusetts, 663 00:37:28,360 --> 00:37:30,680 Speaker 2: and if you haven't heard about it, you gotta listen 664 00:37:30,760 --> 00:37:32,279 Speaker 2: up back on Night Side right after this