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Speaker 1: Do want to be in a mad.

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Speaker 2: Harry Harry Harry is I don't mean style also I

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Speaker 2: mean Harry driving this morning. The Roadways seven hundred w W.

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Speaker 2: Scott's Loan show first significant snowfall of the season two

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Speaker 2: to four plus depending where you are early on this morning.

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Speaker 2: The earl early hours are extremely difficult. I heard poor

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Speaker 2: Chuck Ingram and traffic getting in about three and a

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Speaker 2: half hours late this morning. Left at three o'clock, didn't

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Speaker 2: get it until just after six sometime. And same for

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Speaker 2: Brian Combs and a bunch of other folks. Right, I

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Speaker 2: got here about six thirty, so I left the left

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Speaker 2: my place at until after six o'clock, and it was,

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Speaker 2: you know, thirty five in this ice eventy one by

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Speaker 2: the way, maybe thirty five miles an hour some spots

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Speaker 2: and after that, but those coming in now, I you're

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Speaker 2: driving right now.

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Speaker 3: Roads O doubts certainly did a great job.

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Speaker 2: The other question would be the counties, but also the

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Speaker 2: city of Cincinnati last January. We know snow removal of

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Speaker 2: the city was a complete train wreck, was a disaster.

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Speaker 2: We had equipment breakdown, shortages, roads left untreated, communication problems

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Speaker 2: this time, lots of changes with snowplows equipped with state

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Speaker 2: of the art technology to track routes and a new

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Speaker 2: real time snow applow tracker website that apparently is not

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Speaker 2: working as it should on that And he's out on

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Speaker 2: the street right now. That is a council member, Seth

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Speaker 2: Walsh on the show campaigned on the issue of snowplows

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Speaker 2: and snow removal, so he is our official snow guy

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Speaker 2: for the City of Cincinnati.

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Speaker 3: Seth, welcome back. Where are you right now?

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Speaker 4: We've just exited the UC area checking out around you

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Speaker 4: see health that was a hard spot last year when

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Speaker 4: the big snowstorm came in. We could literally couldn't gage

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Speaker 4: cancer patients to U see help. But it's looking great

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Speaker 4: right now.

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Speaker 3: You're actually out there.

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Speaker 2: Someone's driving you around, Buddy's driving you around, just because

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Speaker 2: you want a lay of the land. You want to

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Speaker 2: see what's working and what's not. Give me on a

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Speaker 2: scale of one to ten, how impressed are you with

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Speaker 2: the snow removal this morning with the City of Cincinnati.

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Speaker 1: Yeah, I'm gonna go seven or eight.

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Speaker 4: This is prior already the priority streets have really they're

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Speaker 4: looking really good from what I'm seeing right now, and

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Speaker 4: I think that's an incredible testament to the hard work

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Speaker 4: of GPS overnight, the strategy they put in place of

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Speaker 4: last year and make sure we didn't have to mess

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Speaker 4: up from last from the last year. And you know, frankly,

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Speaker 4: Priority one streets are looking good. I think that we're

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Speaker 4: going to see over the rest of the day, we're

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Speaker 4: going to get the rest of the side streets taken

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Speaker 4: care of, and you know, we'll move that up to

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Speaker 4: a ten when we get there.

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Speaker 3: Yeah, and on that too.

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Speaker 2: Last year there were literally city managers said, hey, listen,

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Speaker 2: there's going to be maybe it was some bridges and

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Speaker 2: roads said that listen, there's some streets that aren't going

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Speaker 2: to get plowed. It's just a matter of fact. Is

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Speaker 2: that has that changed since this time last year?

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Speaker 1: That's my understanding.

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Speaker 4: Yes, you know, we found last year after the snow

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Speaker 4: emergency that there were six hundred streets we didn't even

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Speaker 4: know that we hadn't touched.

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Speaker 1: And so we have literally redrawn the maps.

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Speaker 4: We've put in place a new system that makes so

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Speaker 4: much sense. You know, it's a GPS based system where

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Speaker 4: you can actually real time track streets are being plowed,

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Speaker 4: what streets have not been touched.

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Speaker 1: And then we're making sure we're hitting all of them.

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Speaker 4: And even though the Cloud Tracker is kind of hit

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Speaker 4: or miss right now, that's mostly because they have too

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Speaker 4: money people coming to watch it. It's working. It seems

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Speaker 4: to be working really well.

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Speaker 2: Yeah, on that, we're getting some calls. We had difficulty

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Speaker 2: trying to log on and see in real time what

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Speaker 2: roads have been plowed, and we had calls many a

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Speaker 2: lot of people expressing frustration with that, and it's a

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Speaker 2: bandwidth issue. I understand that, but is heavily this was

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Speaker 2: that with all the problems last years, heavily this this

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Speaker 2: solution was advertised. Shouldn't shouldn't that have been an issue

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Speaker 2: that was foreseen that a lot of people are getting

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Speaker 2: get on to see what the roads look like.

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Speaker 4: I would say that the issue that we did not

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Speaker 4: foresee was how successful our marketing campaign would be at

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Speaker 4: getting people to.

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Speaker 1: Trust this and use it.

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Speaker 4: Because we definitely expected a lot of usage, we did

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Speaker 4: not expect nearly as much as we're getting today. And

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Speaker 4: I think that's I think that's fantastic, and we're going

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Speaker 4: to get it fixed for the next time.

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Speaker 1: That's why you stress test these experiences.

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Speaker 4: And we're found out that it's you know, it is

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Speaker 4: working hit or miss. I've had the same problems that

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Speaker 4: you're talking about there, but the miss is the problem,

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Speaker 4: and so we're going to we're going to increase that bandwidth.

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Speaker 4: We're going to make it better for the next time.

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Speaker 4: Unfortunately that is the problem. But frankly, I'd rather take

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Speaker 4: a problem. We have too many people watching a successful

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Speaker 4: system than last year, where it was literally making up

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Speaker 4: data and making us think that it hit streets that

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Speaker 4: it had we hadn't come close to touching.

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Speaker 2: Yeah, but I guess you'll push it back if if

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Speaker 2: you stress test something, it shows you it's working. Apparently

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Speaker 2: the stress test wasn't stressful enough.

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Speaker 4: Well, I mean, yesterday I was watching it. It was

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Speaker 4: really it was actually really fun to watch. As we

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Speaker 4: were showing what streets were getting pre treated. We were

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Speaker 4: getting a lot of comments from people that they've never

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Speaker 4: seen so many so many poles out there pre treating roads.

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Speaker 4: But then today the snow hits a lot more people

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Speaker 4: watched it. So what we expected to stress us to

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Speaker 4: have in terms of how many people would watch it,

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Speaker 4: we've we've passed. Then today finds out that a lot

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Speaker 4: more people are watching it again. That's a good problem

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Speaker 4: to have. Yes, we got to do.

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Speaker 1: Better at it. We're going to do better at it.

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Speaker 4: But the problem is too many people ultimately are watching it,

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Speaker 4: and that we didn't anticipate.

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Speaker 1: And I think we will fix that. And that's an easy.

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Speaker 4: Problem to fix, as opposed to again last year, where

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Speaker 4: we literally just didn't pole.

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Speaker 1: Six hundred streets. That's a big problem. This is a

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Speaker 1: little Okay, let's fix that internal it problem.

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Speaker 2: Yeah, I'm not going to be labor the snow tracker

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Speaker 2: app or the website anyway being down from time to

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Speaker 2: time and getting you know, slow to load and things

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Speaker 2: because so many people are watching it. I don't think

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Speaker 2: that's a pot It's a step in the right direction

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Speaker 2: of the sense that you know, last year it was

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Speaker 2: six hundred roads if you're simply were left untreated and

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Speaker 2: not enough equipment, not enough manpower, not enough everything, and

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Speaker 2: the communication was terrible, the communication as much. You know,

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Speaker 2: if we get it right for the next no Store,

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Speaker 2: I'm fine. If we don't, there's probably more problems there

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Speaker 2: than not. But the fact of the matter is the

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Speaker 2: roads are getting treated and plowed. That's the big thing.

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Speaker 1: Yeah.

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Speaker 4: Absolutely, And to your point about communication. I mean here,

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Speaker 4: in forty five minutes, the director of DPS is going

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Speaker 4: to be coming to city Council to talk about, you know,

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Speaker 4: all the work we've done the last year anyway, So

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Speaker 4: we're actually we're getting what. We're not waiting a month

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Speaker 4: to have a conversation about what the reaction is. We're

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Speaker 4: actually going to get real time. Here's what happened, here's

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Speaker 4: how it's put out, Here's where we need to do better.

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Speaker 4: This is the first time that I think we've had

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Speaker 4: a pretty successful reaction to the.

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Speaker 1: Snow emergency in many, many years.

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Speaker 4: And so yeah, there's a little some little things that

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Speaker 4: are fonts in the cracks, but on the whole, it's

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Speaker 4: looking good.

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Speaker 1: And I think the fact that we're open to the

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Speaker 1: feedback and criticism is really critical as well, because for.

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Speaker 4: Too long, you know, the answer was just well, when

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Speaker 4: you're not every sheet can get plotted, and that's just

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Speaker 4: not an acceptable answer.

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Speaker 1: And this year we're not accepting that as an answer.

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Speaker 1: And I'm happy about that as well.

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Speaker 3: You should be.

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Speaker 2: I mean that this was the feather in your cap

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Speaker 2: to get this done. There is going to be some

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Speaker 2: rough patches as you roll this thing out. I think

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Speaker 2: most people understand it and appreciate it, but it's moving

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Speaker 2: in the right direction. And the last year, council Member

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Speaker 2: Seth Walsh, what was happening behind the scenes relative to

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Speaker 2: personnel changes, disciplinary actions, the failures addressed last year? What

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Speaker 2: what you to the last three hundred plus days.

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Speaker 4: Well, since the snow emergency, I mean you saw some

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Speaker 4: of the reporting that came out right afterwards, you know,

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Speaker 4: immediately we were trying to figure out what was happening,

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Speaker 4: Why did we have such a terrible reaction to the

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Speaker 4: snow emergency?

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Speaker 1: And lifted up the hood and we I mean we

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Speaker 1: found a multitude of problems, and so they moved Assistant city.

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Speaker 4: Manager Kathy Bailey over DPS and she really dug in

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Speaker 4: on figuring out what happened, what support needed to be

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Speaker 4: better put in place, what systems need to be fixed.

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Speaker 4: They found over forty four different areas and let me

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Speaker 4: stress areas not like issues.

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Speaker 1: So each area had its own issues that needed.

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Speaker 4: To get fixed within it that they spent the last

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Speaker 4: three hundred plus days fixing.

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Speaker 1: The DPS director at the time retired.

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Speaker 4: We brought in Mark Riley, who has been fantastic, I

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Speaker 4: mean he was texting me this morning, giving me real

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Speaker 4: time updates of what was going on on the streets,

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Speaker 4: really making sure that we had this figured out. You know,

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Speaker 4: they found out within the first couple of days of

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Speaker 4: the emerge to see that we didn't touch six hundred streets,

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Speaker 4: and they've spent the last year really going through that

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Speaker 4: and redesigning all these snow routes. They've brought in all

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Speaker 4: this new technology, but also they haven't.

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Speaker 1: We haven't solved all four to four.

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Speaker 4: Of these issues yet because those are some massive issues

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Speaker 4: that we're solving. So we've solved the immediate problems and

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Speaker 4: then like today, we find you know, we got sixty

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Speaker 4: percent of the way there on the snowplow tracker. We

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Speaker 4: didn't expect as many people to be watching it as possible,

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Speaker 4: so we got to do better and we're going to

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Speaker 4: fix that for the next time. And there's other issues

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Speaker 4: we're going to continue to work on. But the real

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Speaker 4: big stuff is, you know, we have a plan to

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Speaker 4: actually pile the streets. And again, you're from Buffalo, off

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Speaker 4: from Michigan. Most of this comes down and you pre

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Speaker 4: treat it and then you plow it. And we literally

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Speaker 4: we're sending our crews out to Denver saying, how do

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Speaker 4: you take care of your streets?

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Speaker 1: You guys want to handle this, and then we're taking

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Speaker 1: their businesses. We don't need to reinvent the wheel, and

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Speaker 1: I think you see that today.

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Speaker 2: Yeah, yeah, you look at the areas that get a

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Speaker 2: lot of snow and go, Okay, we don't need to

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Speaker 2: replicate that, but we need to learn best practices to

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Speaker 2: handle things here in Cincinnati. Seth makes a lot of

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Speaker 2: It makes a lot of sense. Did you add more

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Speaker 2: plod drivers this year?

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Speaker 4: Yeah? So we actually, you know, it sounds crazy, but

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Speaker 4: we actually created a system where everybody is now that

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Speaker 4: would drive a plow is actually trained to drive a

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Speaker 4: plow instead of last time where we were literally putting

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Speaker 4: people behind the wheel for the first time ever. I've

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Speaker 4: actually just seen two snowplows in the last like thirty seconds,

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Speaker 4: which is a great sign here.

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Speaker 1: So you know, last time part of the problem.

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Speaker 4: If you if you can imagine, we were literally putting

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Speaker 4: people behind the wheel for the first time, giving them

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Speaker 4: a binder with map quest like directions to say, hey,

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Speaker 4: here's where you got to drive. They were driving in

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Speaker 4: the middle of a blizzard at night, with like flashlights

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Speaker 4: in their mouths to figure out where they had to go.

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Speaker 4: I mean, that's just chaotic and that's a mess, and

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Speaker 4: that's the reason we saw the disaster we saw. Now

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Speaker 4: these everybody who's driving a snowplow today that you see

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Speaker 4: out there has actually gone through simulations. They've been trained

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Speaker 4: on how to drive. We've brought people in who had

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Speaker 4: the appropriate trainings. We've been sentivized people to.

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Speaker 1: Get trained on how to do it. And they're out

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Speaker 1: there and they're doing a great job.

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Speaker 4: And I think that day is going to continue to

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Speaker 4: show over the months and years ahead, have some really

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Speaker 4: positive returns for the city.

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Speaker 2: Yeah, and it's investing in that critical infrastructure. You know,

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Speaker 2: you can talk about all those bells and whistles and

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Speaker 2: nice stuff, but if the roads aren't plowed and the

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Speaker 2: roads aren't full of potholes, that's another issue that was

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Speaker 2: addressed to in the last year, then you're gonna have

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Speaker 2: very unhappy residents. So it's good to hear that this

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Speaker 2: has now become a big priority with you and the

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Speaker 2: rest of council.

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Speaker 3: Seth.

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Speaker 2: I think a tip of the hat. If the roads

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Speaker 2: are is good and you're you're driving around right now, well,

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Speaker 2: somebody's driving you around, so I'm gonna make it like

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Speaker 2: you're on the phone. By the way, I would if

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Speaker 2: I were that person, I'd be demanding you buy them

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Speaker 2: breakfast if you haven't already.

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Speaker 3: And also the.

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Speaker 1: Other thing too is breakfast.

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Speaker 2: It is the most important meal of the day. Also,

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Speaker 2: that the twelve hour ships are new, is that correct?

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Speaker 2: Say that again, the twelve hour ships? Yeah, I think

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Speaker 2: was it twenty four hour coverage? And you know there

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Speaker 2: was a huge burnout issue because I remember, you know,

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Speaker 2: news would be talking to people who are driving a

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Speaker 2: truck for twenty four straight hours being snowblind. And now

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Speaker 2: you've kind of even changed the way that the ships

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Speaker 2: are scheduled, right, Yeah.

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Speaker 4: I mean, so we got we put them on twelve

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Speaker 4: hour shifts. There's a select crew that's on twelve hour

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Speaker 4: shifts when the weather starts to change. But in emergencies

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Speaker 4: like this, we put people on the twelve hour shifts.

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Speaker 4: And you know, emergency I think is a very loose

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Speaker 4: word for what we're dealing with today.

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Speaker 1: But yeah, they're on twelve hour shifts.

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Speaker 4: They're hard work, and they were out all night again

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Speaker 4: yesterday they were pre treating watching that on the snowploud

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Speaker 4: tracker cool, and I think that's really important that you

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Speaker 4: can see your roads got appreciated and then today you

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Speaker 4: can see hopefully you know, as the day progressage of

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Speaker 4: they'll see your roads goot plowed and them they're they're

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Speaker 4: hard workers.

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Speaker 1: And none of this problem has ever been the drivers.

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Speaker 1: The problem has been the system we set up has

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Speaker 1: failed them.

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Speaker 4: And I think for the first time they're they're set

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Speaker 4: up for success and we're seeing that.

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Speaker 2: We know Seth Walsh that the tracker only activates during

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Speaker 2: full winter response operations. What you call that like for

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Speaker 2: example the snow just remindfully, what's the threshold for that?

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Speaker 3: Who makes the call?

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Speaker 2: And we didn't have one during the dusting is I

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Speaker 2: think we had a conversation about that as well. We'll

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Speaker 2: change eventually to where any snow event where the roads

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Speaker 2: are treated will least snow where they're doing their job.

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Speaker 4: Oh well, I don't want to talk too far out

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Speaker 4: of school on this one, but I think that that

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Speaker 4: was a little bit of some bureaucratic speak when we

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Speaker 4: gave that answer.

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Speaker 1: I think this is again part of how we were

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Speaker 1: learning and growing.

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Speaker 4: So last time when we had the dusting the reason

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Speaker 4: that the snowplow tractor wasn't working is there weren't snowplows

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Speaker 4: out there. And shortly before you and I had our

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Speaker 4: last call about this, one of the things I challenged

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Speaker 4: them on was, hey, we're pre treating streets like show people.

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Speaker 4: We're pre treating streets so you don't have to have

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Speaker 4: a snowplow out there. And you see this time again,

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Speaker 4: you can track the pre treating in your streets on there.

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Speaker 4: They reacted quickly, they made the adaptions.

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Speaker 1: They move forward.

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Speaker 4: So I think the appropriate answer how you track snowplows

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Speaker 4: is if there's a snowplow snowpower out there, you should

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Speaker 4: be able to track it. And if that is pre

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Speaker 4: treating your street, if that is power your street, we

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Speaker 4: want to.

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Speaker 1: Be able to track the snowpower.

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Speaker 4: If you can't track it outside of the situation like

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Speaker 4: today where there's too many people watching it, you can't

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Speaker 4: track it, it's because there's no snowplow out there. And

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Speaker 4: then you can ask us why is it not snowplowt there.

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Speaker 4: We'll probably say it's because it's a sunny day and

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Speaker 4: there's not no reason for one.

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Speaker 1: That's the hope at least.

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Speaker 3: Yeah, well right exactly.

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Speaker 2: I mean, if there's a threat, as we know, you

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Speaker 2: know Cincinnati's, we freak out the minute there's even the

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Speaker 2: forecast of snow. We start driving with our hazards on.

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Speaker 2: We pump our brakes. Some people drive sixty miles over

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Speaker 2: the speed limits and people thirty miles under the speed limit.

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Speaker 2: It's chaos out there before the first flake even flies.

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Speaker 2: I think having that system in place, when that's part

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Speaker 2: of it's like, hey, l roads are treated. There's a

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Speaker 2: little bit of comfort there knowing that you guys are on.

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Speaker 2: I think it's a good ad for the competence of

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Speaker 2: the city.

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Speaker 4: I agree, and I think it's going to be critical

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Speaker 4: as schools have to make decisions about whether they're gonn

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Speaker 4: to be open or closed.

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Speaker 1: You know, they have to build trust the city.

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Speaker 4: Is going to be able to do their job and

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Speaker 4: get the streets plowed, and the part of city.

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Speaker 1: Government is rebuilding that trust.

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Speaker 4: What happened last year was big in the sense of

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Speaker 4: is ten inches, but it's been an issue that's been

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Speaker 4: building a building building for years and so hopefully this

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Speaker 4: allows not only have streets clear, but to be able

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Speaker 4: to get schools open appropriately. Build trust that we were

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Speaker 4: ready for, and it just kind of ripples out from

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Speaker 4: there so that you know, jobs.

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Speaker 1: Aren't interrupted and people can continue their lives even though

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Speaker 1: snow's coming down.

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Speaker 4: They get enjoy the beauty of watching the snow as

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Speaker 4: opposed to worry about driving in it.

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Speaker 3: Yeah.

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Speaker 2: The other element of this too, you kind of touched

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Speaker 2: down a little bit, is the prioritization of streets. Obviously,

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Speaker 2: the arteries, the ones that get you to the hospitals

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Speaker 2: for example, campuses, things like that, those have to be

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Speaker 2: cleared for emergency runs and the like. Side streets get deprioritized.

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Speaker 2: But what is a reasonable wait for people listening this

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Speaker 2: morning seth wallsh relative to their street being cloud.

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Speaker 1: Yeah.

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Speaker 4: I think the biggest way I'd say it is, you know,

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Speaker 4: right off the bat, we've got to clear the arteries,

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Speaker 4: and to your point, you know, cancer not cancer hospitals

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Speaker 4: are really important because people need to be able to

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Speaker 4: get to and fro there from there.

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Speaker 1: From there, we.

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Speaker 4: Kind of spread out to you know, the streets that

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Speaker 4: most people are traveling on. You probably know what they

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Speaker 4: are because you're probably driving on them. And then once

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Speaker 4: the snow really kind of stops, it allows us to

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Speaker 4: start tackling and triage in the side streets, but immediately

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Speaker 4: when the snow's coming down, we're trying to get those

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Speaker 4: the main arteries, the main emergency roads, the main roads

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Speaker 4: people are going to be driving on as clear as possible.

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Speaker 1: We just keep hitting them and then I'm gonna show's over.

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Speaker 4: We're gonna go out there, We're gonna hit the side

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Speaker 4: streets and get those clear because that's a lot easier

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Speaker 4: to just hit it once or twice and then it's

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Speaker 4: completely solved.

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Speaker 2: Yeah, And I love the you know, the when the

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Speaker 2: apps up and fully working should be for the next

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Speaker 2: cycle here, then you're gonna be there's gonna be accountability.

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Speaker 2: You can see that where the roads are, when they've

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Speaker 2: been treated, when they've been plowed, where they've been salted

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Speaker 2: and plowed. There's a whole bunch of metrics on the page.

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Speaker 2: And that's a step in the right direction for sure.

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Speaker 2: I know, a little glitchy this morning with that website

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Speaker 2: not working at times, a little slow to load, but

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Speaker 2: you're confident you're going to get this taken care of

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Speaker 2: for the next round.

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Speaker 4: I'm I'm very confident and I'm I'm optimistic that going

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Speaker 4: forward it will not be a thing in Cincinnati where

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Speaker 4: you say my street never gets plowed. If your street

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Speaker 4: doesn't get plowed, it should be for other reasons like

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Speaker 4: it's a private street, not because it's subsidious and Snati

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Speaker 4: street and we just don't plow it. And I think

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Speaker 4: that'd be a huge change that hopefully you don't even

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Speaker 4: realize happened.

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Speaker 2: He says, well, well, she's in the thick of it

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Speaker 2: right now, checking out the roads, make sure the plow

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Speaker 2: crews are doing what they're doing, making sure of things

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Speaker 2: working right. It sounds certainly well, not perfect, light years

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Speaker 2: away from where we were well almost a year ago

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Speaker 2: in January when that ten inch storm and literally six

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Speaker 2: hundred streets not plowed. That is a unmitigated disaster. Far

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Speaker 2: sight better today for sure, Buddy. Appreciate you checking in

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Speaker 2: this morning, Seth as always. Thanks again, Thanks scott Council

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Speaker 2: member Seth Wilson in the Scotsland Show on seven hundred

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Speaker 2: w Dow.

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Speaker 4: There you go.

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Speaker 2: Hopefully your commutes okay, And looks like a lot of

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Speaker 2: the roads got cleared in the last couple hours anyway

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Speaker 2: for those straggling the work.

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Speaker 3: Maybe a little bit late this morning. That's good. That's good.

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Speaker 2: So yeah, not perfect by any stretch of the imagination,

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Speaker 2: but far sight better than it was. At least the

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Speaker 2: needle is moving in the right direction, slowly with news.

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Speaker 2: We'll get a full traffic and weather update seconds away

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Speaker 2: here on seven hundred WLW