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Speaker 1: Walking into the main lobby of the Saint Francis House

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Speaker 1: feels like you're in a swanky boutique hotel instead of

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Speaker 1: a shelter, and that's exactly what they were going for

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Speaker 1: with a new massive renovation. The shelter used what's called

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Speaker 1: trauma informed design to make the one hundred and twenty

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Speaker 1: year old building a more comfortable environment. Karen Lafrasia is

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Speaker 1: the CEO of Saint Francis House.

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Speaker 2: It takes the institution out of it, creating spaces where

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Speaker 2: people feel human again. It's been transformative.

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Speaker 1: They added plants, a grand staircase, reworked the dining space,

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Speaker 1: added a boutique for clothing, a new clinic and spa

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Speaker 1: like showers, and much more. For longtime guess Jason, the

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Speaker 1: changes are paying off.

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Speaker 3: It makes me want to come every day because usually

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Speaker 3: I was coming like three times a week. But I

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Speaker 3: know these are people who care, So this renovation actually

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Speaker 3: put a new perspective in a lot of people's lives.

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Speaker 1: From Chinatown, Kyle Bray WBZ, Boston's news radio