WEBVTT - Tech Friday with Dave Hatter - Presented by Intrust IT 10/9/2026

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<v Speaker 1>6.30 on a Friday. Love this time. IntrustIT.com. Sponsors of

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<v Speaker 1>the Tech Friday with Dave Hatter segment. Dave's company, employee-owned

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<v Speaker 1>and the best in the business. According to the business

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<v Speaker 1>courier for business, computer needs, you are in the best

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<v Speaker 1>hands with Dave and the crew on the job. Dave Hatter,

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<v Speaker 1>welcome back, my friend. Thank you for sponsoring the segment.

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<v Speaker 1>It's very informative, and you've kept me out of a

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<v Speaker 1>lot of trouble over the years.

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<v Speaker 2>My pleasure, Brian. Always good to be here. Hopefully we're

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<v Speaker 2>doing some good out there.

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<v Speaker 1>Yeah, you are definitely. And I don't have a list.

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<v Speaker 1>I look for the topic list, which you said you

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<v Speaker 1>had forwarded over. I can't find it, so I'm flying blind,

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<v Speaker 1>but I've got you there, and I know you're going

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<v Speaker 1>to do a great job introing the topics and talking

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<v Speaker 1>about them. So let's do that.

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<v Speaker 2>Yeah. All right. No problem. Check your Gmail. See if

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<v Speaker 2>it made it there. But anyhow, let's start out with

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<v Speaker 2>this story.

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<v Speaker 1>Do you want to say a word about me having

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<v Speaker 1>a Gmail account, Dave?

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<v Speaker 2>Well, you know I'm not a fan of Google, and

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<v Speaker 2>I don't use Gmail myself, but hey, you know, to

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<v Speaker 2>each his own, right? Although I will tell you, Brian,

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<v Speaker 2>and maybe we'll just go off script here for a second,

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<v Speaker 2>this would be a good opportunity for your listeners to,

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<v Speaker 2>if you're using Gmail, okay, anytime you're using a free product,

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<v Speaker 2>you are the product, not the customer. Right. They're collecting

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<v Speaker 2>your data. Now, I'm not saying that's necessarily nefarious, but

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<v Speaker 2>reminder that that there are these big tech companies who

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<v Speaker 2>their entire product is you and the data they're collecting

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<v Speaker 2>from you. You don't have to take my words where

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<v Speaker 2>people can go out and on their own see what

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<v Speaker 2>privacy-friendly organizations like EFF and so forth say about these things.

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<v Speaker 1>You brought this up many, I hope everybody listening on

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<v Speaker 1>this goes, yeah, you've told us this already, Dave. I mean,

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<v Speaker 1>that's what they do. They collect your data. So basically

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<v Speaker 1>you're telling me Gmail's doing the same damn thing.

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<v Speaker 2>Well, yes.

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<v Speaker 1>There you go.

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<v Speaker 2>This is one of the things that Google is most

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<v Speaker 2>known for. So there are other much more privacy-friendly options

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<v Speaker 2>out there. I switched from Gmail to ProtonMail probably almost

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<v Speaker 2>six years ago now. ProtonMail is one of many good

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<v Speaker 2>services that are more privacy-friendly. Proton is in Switzerland. There's

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<v Speaker 2>a whole bunch of reasons. And again, you go out

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<v Speaker 2>there and the audience can do your own research on this.

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<v Speaker 2>But I've been using ProtonMail for a while. There is

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<v Speaker 2>a free entry level. It's a freemium type of model

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<v Speaker 2>where you can start for free and then pay. I

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<v Speaker 2>pay to get the extra capabilities. It's a nominal fee.

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<v Speaker 2>I probably pay less in a year for Proton and

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<v Speaker 2>the other services they provide. They have a very well-known,

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<v Speaker 2>well-respected VPN. They have an excellent and well-respected password manager.

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<v Speaker 2>They have a feature like Google Drive or OneDrive where

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<v Speaker 2>you can share files securely. So they've got a bunch

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<v Speaker 2>of stuff, right? Again, they're very well known in the

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<v Speaker 2>privacy community. And I would remind folks out there, Brian,

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<v Speaker 2>that I have on my sub stack that we talk

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<v Speaker 2>about all the time a list of the products that

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<v Speaker 2>I use personally, not the work-related stuff, not the professional stuff,

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<v Speaker 2>the stuff that I use personally because it's more business-friendly.

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<v Speaker 2>I'll post that in my show note today. If you

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<v Speaker 2>just go to my sub stack and look and search

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<v Speaker 2>for privacy, you'll find it. So it's including proton mail,

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<v Speaker 2>including browsers other than Chrome, which we've talked about many times. So,

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<v Speaker 2>you know, if you're looking to kind of maybe take

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<v Speaker 2>some of my advice, see what other people who care

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<v Speaker 2>about privacy and are not thrilled with our surveillance capitalism

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<v Speaker 2>model are doing, you know, again, there's plenty of resources

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<v Speaker 2>you can find out there with guidance for how to

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<v Speaker 2>shift away from these surveillance capitalism model systems to more

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<v Speaker 2>privacy-friendly options. Again, I've documented all the stuff I'm currently using,

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<v Speaker 2>and I'll update it if I decide to switch. It's funny, too, Brian, because,

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<v Speaker 2>you know, when you get, like, three nerds in a room,

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<v Speaker 2>at least one of them is going to have a

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<v Speaker 2>different opinion that's going to tell you you're wrong about it. Guaranteed. So,

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<v Speaker 2>you know, one of the pleas that I make in

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<v Speaker 2>my post is, hey, if you've got a better option,

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<v Speaker 2>let me know. You know, I'm not locked into these things.

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<v Speaker 2>And at any given time, any company can change their

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<v Speaker 2>business model. And I might change my perspective on why

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<v Speaker 2>you should or should not use them. But yeah, I

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<v Speaker 2>haven't used Gmail for a long time. I would encourage

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<v Speaker 2>folks to do their own research. I know it's free.

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<v Speaker 2>I know it's been around for a long time. I

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<v Speaker 2>know people have an investment in it, quote unquote, because

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<v Speaker 2>they've used it for a long time. But I'll also

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<v Speaker 2>tell you, many of the better companies out there who

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<v Speaker 2>want your business and are more privacy friendly will make

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<v Speaker 2>it easy for you to switch. Um, same thing with, uh,

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<v Speaker 2>switching your browser from Chrome to something else. You know,

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<v Speaker 2>I use a combination of different browsers, primarily Firefox and brave.

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<v Speaker 2>Both of them make it very easy for you to

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<v Speaker 2>import your bookmarks from Chrome. Then you get easy for

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<v Speaker 2>you to import your stuff, to switch over. And, you know,

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<v Speaker 2>once you get that done and there's all kinds of

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<v Speaker 2>online guides for this too, Brian, plus now you have

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<v Speaker 2>AI that can talk you through it.

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<v Speaker 1>That's true.

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<v Speaker 2>So it's never been easier, uh, to divest from these

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<v Speaker 2>surveillance capitalism, data Hoover-type systems to something that's more privacy

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<v Speaker 2>and security friendly. Again, I personally use ProtonMail. There are

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<v Speaker 2>other good ones out there. If you hit my sub stack,

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<v Speaker 2>you can see my entire list. If you think I'm wrong,

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<v Speaker 2>got a better suggestion, send it to me. I'll look

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<v Speaker 2>into it because I'm always looking for the stuff that

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<v Speaker 2>is going to be more... And the reason I say

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<v Speaker 2>more privacy friendly, and this is some of the disagreement

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<v Speaker 2>I get with people... Am I using the most privacy-friendly? Well,

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<v Speaker 2>maybe not. But I'm also trying to find things that

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<v Speaker 2>don't create an enormous amount of friction for me and

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<v Speaker 2>I can recommend to other people.

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<v Speaker 1>It has to be functional.

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<v Speaker 2>Not everyone is as technically inclined as I am and

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<v Speaker 2>may not want to spend a whole bunch of time

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<v Speaker 2>trying to figure something out. So I'm trying to balance

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<v Speaker 2>privacy and usability so that more people will have options

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<v Speaker 2>to get out of these companies that are basically turning

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<v Speaker 2>you into their product.

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<v Speaker 1>642-55-KCB Talk Station. Run a little long in that last

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<v Speaker 1>segment with Tech Friday's Dave Hatter brought to you by

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<v Speaker 1>Interest IT. So, Dave, in the three minutes in this segment,

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<v Speaker 1>we're going to get back on track. Are we going

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<v Speaker 1>to talk pig butchering or are we going to talk

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<v Speaker 1>about the 50 terabytes of data that went poof?

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<v Speaker 2>Sorry.

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<v Speaker 1>Oh, there he is. Did you put your mute on again?

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<v Speaker 2>I did. Stop doing that. Sorry. Let's talk about the

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<v Speaker 2>50 terabytes that went poof because I can make it

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<v Speaker 2>really short. So this is an example where even if

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<v Speaker 2>you read it, and I can only tell you from

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<v Speaker 2>the reporting, they tried to do the right thing. They

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<v Speaker 2>worked with a third-party provider to have off-site backups and

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<v Speaker 2>so forth. But then the provider went out of business,

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<v Speaker 2>and apparently they've lost 50 terabytes of data. For someone

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<v Speaker 2>that's not really down with all this megabytes, terabytes, then

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<v Speaker 2>50 terabytes is an enormous amount of data. Now, a

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<v Speaker 2>lot of it's probably video since they were a TV station,

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<v Speaker 2>but video takes up a lot of space. Here's my point.

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<v Speaker 2>I would tell you, both for individuals and especially for businesses,

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<v Speaker 2>it's never been more important to have resilience built into

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<v Speaker 2>your plan. There's nothing you can do. There's no amount

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<v Speaker 2>of money you can spend that will make you completely

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<v Speaker 2>impervious to both cyber attacks, which are increasing thanks to AI,

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<v Speaker 2>and equipment failure. I've lost data in the past because

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<v Speaker 2>something failed and I didn't take the time to back

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<v Speaker 2>it up. It's never been easier or cheaper to do this.

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<v Speaker 2>There's never been more options. every business should be following

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<v Speaker 2>something called the backup rule of three, two, one. If

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<v Speaker 2>something is important, if something, if you have something you

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<v Speaker 2>don't want to lose for whatever reason, especially if it's

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<v Speaker 2>mission critical to the operation of your business, you should

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<v Speaker 2>have three copies of it. The production copy you're working

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<v Speaker 2>off of every day, another copy on a different medium,

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<v Speaker 2>and then a third copy off site somewhere, obviously all encrypted,

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<v Speaker 2>all protected, um, So that even if the two copies

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<v Speaker 2>at your site, so again, let's say production server, let's

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<v Speaker 2>say backup NAS or something, right? There's many different ways

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<v Speaker 2>to hit this T1 rule. Even if your building gets

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<v Speaker 2>hit by a tornado or something, you still have the

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<v Speaker 2>data off-site somewhere. They, as I understand it for me,

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<v Speaker 2>only had two copies or maybe even one copy in

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<v Speaker 2>this off-site storage. And when that went away, it was

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<v Speaker 2>all gone. You know, I have firsthand knowledge, Brian, of

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<v Speaker 2>businesses that have had catastrophic loss because of this sort

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<v Speaker 2>of thing. It's never been easier. This is something, obviously,

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<v Speaker 2>Incostrust can help you with, and I'm happy to explain

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<v Speaker 2>it in detail to anyone who wants to reach out.

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<v Speaker 2>Backup rule 321, never been easier, never been less expensive either,

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<v Speaker 2>to ensure you have continuity for your business by doing that.

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<v Speaker 2>And they show you what happens when you don't.

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<v Speaker 1>Sound advice from Dave Hatter. Heed what he has to say.

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<v Speaker 1>And on the heels of yesterday, I got a notice

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<v Speaker 1>on my laptop. It's been 58 days since my last backup.

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<v Speaker 1>So I'm going to have to go home and do

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<v Speaker 1>that now that I've listened to what you had to say, Dave. 645.

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<v Speaker 1>It is 650 at 55KRCD Talk Station. Tech Friday with

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<v Speaker 1>Dave Hatter. LinkedIn.com to find Dave's articles and his sub

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<v Speaker 1>stack that he relies upon. And you can check that

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<v Speaker 1>throughout the week. IntrustIT.com to get in touch with Dave

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<v Speaker 1>and the team to help your business grow. help your

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<v Speaker 1>business along with these computer issues we talk about throughout the, uh,

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<v Speaker 1>every time on this weekend or on this Friday program, Dave, it's,

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<v Speaker 1>it's pig slaughtering. Hey, pig butchering, butchering.

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<v Speaker 2>Yeah. The official term. And, uh, I want to, I

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<v Speaker 2>want to start out and mention this, the link I

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<v Speaker 2>sent you to this website, operation Shamrock, strongly recommend people

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<v Speaker 2>go there again. I'll post it in my notes and

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<v Speaker 2>throw it out there and all the social media and

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<v Speaker 2>so forth. Um, They focus on these kind of scams,

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<v Speaker 2>and one of the key people behind it has got

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<v Speaker 2>some very interesting research. Erin West, she's become fairly famous.

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<v Speaker 2>She travels around the world trying to show these sorts

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<v Speaker 2>of large-scale operations in action. Because I think one of

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<v Speaker 2>the things many people do not realize is so much

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<v Speaker 2>of the scams and fraud that are out there today

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<v Speaker 2>are not like one individual person trying to scam you.

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<v Speaker 2>These are organized criminal gangs all around the world, usually

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<v Speaker 2>in places where they can't be touched by U.S. law enforcement.

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<v Speaker 2>Targeting U.S. citizens and others, but obviously we're very wealthy

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<v Speaker 2>here compared to the rest of the world, so there's

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<v Speaker 2>a lot more opportunity to steal here. And it's very sophisticated.

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<v Speaker 2>These people are essentially trained con artists. They're not sophisticated

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<v Speaker 2>technical people in many cases, if not most cases. They

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<v Speaker 2>are trained con artists, and they're using all of this

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<v Speaker 2>digital technology that we rely on now to come after

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<v Speaker 2>you on your phone via text or phone calls. via email,

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<v Speaker 2>via social media, via chat apps, via video games. If

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<v Speaker 2>there are people there and they can get to you,

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<v Speaker 2>they will get to you. And before I run out

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<v Speaker 2>of time, the whole idea of pig butchering is the concept, right?

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<v Speaker 2>You want to fatten the pig up before you slaughter it, right?

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<v Speaker 2>So suddenly you're on a dating app, let's say, or

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<v Speaker 2>Facebook or TikTok or fill in the blank. Again, anywhere

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<v Speaker 2>there's people and suddenly someone wants to connect with you.

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<v Speaker 2>and then they seem like your soulmate or something. Now,

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<v Speaker 2>it may be just because they're really good con artists, Brian,

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<v Speaker 2>but remember, there is now so much data that has

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<v Speaker 2>been leaked and stolen about every single one of us,

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<v Speaker 2>thanks to the big tech companies, to some extent, that

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<v Speaker 2>I mentioned I don't like. When people tell me, I

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<v Speaker 2>got nothing to hide, I don't care about my data,

0:11:32.890 --> 0:11:35.150
<v Speaker 2>you can read my emails or whatever, I could go

0:11:35.210 --> 0:11:37.110
<v Speaker 2>on and on about all the reasons why that's bad.

0:11:37.190 --> 0:11:40.650
<v Speaker 2>But for one reason alone, all of that information that's

0:11:40.690 --> 0:11:43.030
<v Speaker 2>getting sucked up from all the free apps all your

0:11:43.110 --> 0:11:46.829
<v Speaker 2>IoT devices, all this stuff is constantly being bought and sold.

0:11:47.330 --> 0:11:51.050
<v Speaker 2>It's constantly being leaked. I'm not saying inadvertently. I'm saying

0:11:51.130 --> 0:11:54.250
<v Speaker 2>in many cases inadvertently, but then it's out there. We've

0:11:54.270 --> 0:11:56.480
<v Speaker 2>talked about it many times, Brian. I bet you there

0:11:56.520 --> 0:11:58.740
<v Speaker 2>is no one in your listing audience that hasn't gotten

0:11:59.100 --> 0:12:02.660
<v Speaker 2>a data breach notification from someone. Hey, this is company X.

0:12:02.700 --> 0:12:05.860
<v Speaker 2>We lost your data. Here's a three-year credit monitoring. Good luck.

0:12:06.500 --> 0:12:10.680
<v Speaker 2>And they go about their business with no real impact

0:12:10.700 --> 0:12:13.020
<v Speaker 2>to them, and you're the one that's hosed. And this

0:12:13.120 --> 0:12:15.490
<v Speaker 2>is where it really starts to bite you. So again,

0:12:15.590 --> 0:12:19.050
<v Speaker 2>your soulmate shows up on Match.com or Facebook or whatever.

0:12:19.550 --> 0:12:22.450
<v Speaker 2>They know all kinds of information about you because they

0:12:22.470 --> 0:12:24.349
<v Speaker 2>have access to all of this data that's been leaked.

0:12:24.970 --> 0:12:28.880
<v Speaker 2>So all of a sudden, oh, you like kids too. Oh,

0:12:29.130 --> 0:12:32.280
<v Speaker 2>you like Princess Bride, whatever it is. They have all

0:12:32.300 --> 0:12:36.160
<v Speaker 2>of this information. They're stringing you along. They're building up rapport.

0:12:36.880 --> 0:12:40.100
<v Speaker 2>Romance scams kind of fit into this same bucket. It

0:12:40.130 --> 0:12:42.720
<v Speaker 2>might be a romance scam. It might be a crypto scam.

0:12:42.820 --> 0:12:45.679
<v Speaker 2>It's probably some combination of both. But the idea of

0:12:45.740 --> 0:12:49.120
<v Speaker 2>pig butchering is they will continue to string you along,

0:12:49.679 --> 0:12:52.560
<v Speaker 2>build up trust and rapport, and then somewhere along the

0:12:52.600 --> 0:12:54.219
<v Speaker 2>way hit you with something like, oh, you know, I

0:12:54.860 --> 0:12:57.339
<v Speaker 2>made some money in crypto. Let me tell you that

0:12:57.360 --> 0:13:00.339
<v Speaker 2>because we're buddies now or you're my soulmate or fill

0:13:00.360 --> 0:13:03.020
<v Speaker 2>in the blank. And then you invest a little bit.

0:13:03.580 --> 0:13:05.790
<v Speaker 2>You make some money. The whole thing has been a

0:13:05.830 --> 0:13:14.500
<v Speaker 2>setup from day one. Eventually, they have you invest $ 10, 000, $ 100, 000,

0:13:12.240 --> 0:13:14.820
<v Speaker 2>whatever they think you're going to do. And now they

0:13:14.860 --> 0:13:17.800
<v Speaker 2>know you, and they've extracted this information slowly over time,

0:13:18.179 --> 0:13:21.060
<v Speaker 2>and then they steal your money. This is happening all

0:13:21.080 --> 0:13:24.760
<v Speaker 2>the time. And as this article points out, in many cases,

0:13:24.920 --> 0:13:27.570
<v Speaker 2>there is no requirement for you as an individual to

0:13:27.630 --> 0:13:30.569
<v Speaker 2>report this. You're embarrassed. You're ashamed. You don't want to

0:13:30.610 --> 0:13:33.410
<v Speaker 2>report it. So whatever numbers that the FBI and the

0:13:33.550 --> 0:13:36.850
<v Speaker 2>FBI's annual crime report talks about this, everyone should go

0:13:36.890 --> 0:13:43.619
<v Speaker 2>read that, internetcrimecomplaintscenter.org, or gov, ic3. gov. And the scope of

0:13:43.660 --> 0:13:47.740
<v Speaker 2>this is massive. This article, again, which I'll post, great

0:13:47.840 --> 0:13:51.160
<v Speaker 2>insights into it, how to avoid it, what to do

0:13:51.230 --> 0:13:53.969
<v Speaker 2>about it, a lot more detail than I have time

0:13:54.010 --> 0:13:55.369
<v Speaker 2>to get into here because I know we're about out

0:13:55.390 --> 0:13:59.090
<v Speaker 2>of time. Operation Shamrock, they focus on these kind of scams,

0:13:59.370 --> 0:14:03.839
<v Speaker 2>great resources. Beware, folks. Your soulmate probably didn't just find

0:14:03.880 --> 0:14:05.020
<v Speaker 2>you on TikTok.

0:14:05.340 --> 0:14:08.300
<v Speaker 1>No question about it. And Dave, I laughed out loud

0:14:08.320 --> 0:14:10.820
<v Speaker 1>when you talked about someone starting paying attention to your

0:14:10.860 --> 0:14:13.219
<v Speaker 1>best friend out of nowhere. It reminded me when I

0:14:13.240 --> 0:14:15.460
<v Speaker 1>was a younger man. Well, I still feel this way,

0:14:15.480 --> 0:14:17.780
<v Speaker 1>although I'm not actively in the dating scene. I haven't

0:14:17.800 --> 0:14:19.780
<v Speaker 1>been married as long as I have to my beautiful wife.

0:14:19.820 --> 0:14:25.320
<v Speaker 1>But I was always extraordinarily skeptical and in a state

0:14:25.340 --> 0:14:29.240
<v Speaker 1>of absolute disbelief if someone You know, good-looking girl approached

0:14:29.280 --> 0:14:31.200
<v Speaker 1>me at the bar and started to be very flirty

0:14:31.220 --> 0:14:33.700
<v Speaker 1>with me. I'm like, wait a second. Something is not

0:14:33.780 --> 0:14:36.500
<v Speaker 1>right here. This person is flirting with me. There's got

0:14:36.620 --> 0:14:38.600
<v Speaker 1>to be something going on.

0:14:39.460 --> 0:14:41.979
<v Speaker 2>Well, you know, Brian, I felt the same way back

0:14:42.020 --> 0:14:44.640
<v Speaker 2>then because, I mean, I have a mirror. I know. See?

0:14:44.680 --> 0:14:46.040
<v Speaker 2>This isn't going to happen.

0:14:46.390 --> 0:14:48.490
<v Speaker 1>Face for radio from me.

0:14:49.410 --> 0:14:50.590
<v Speaker 2>Hey, brother, me too.

0:14:50.710 --> 0:14:54.530
<v Speaker 1>It all worked out, didn't it, Dave? God bless you.

0:14:56.130 --> 0:15:02.100
<v Speaker 1>LinkedIn.com for Dave for the articles. IntrustIT.com for Dave and

0:15:02.120 --> 0:15:04.420
<v Speaker 1>the crew. Dave, we'll do this again next Friday. I

0:15:04.460 --> 0:15:05.860
<v Speaker 1>sure appreciate what you're doing for us.

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<v Speaker 2>All right. Thanks, Brian. Look forward to chatting with you then.

0:15:09.260 --> 0:15:11.460
<v Speaker 1>Look forward to it as well. Stick around, folks. Judge

0:15:11.560 --> 0:15:15.790
<v Speaker 1>Christopher McDonald. Vote McDowell. McDowell will be in studio. Looking

0:15:15.810 --> 0:15:17.610
<v Speaker 1>forward to having him here. And then Matt Damaris will

0:15:17.690 --> 0:15:21.000
<v Speaker 1>also be in studio with Vets and Brews. More love

0:15:21.020 --> 0:15:22.700
<v Speaker 1>for the American veteran coming up in the next hour

0:15:22.720 --> 0:15:23.950
<v Speaker 1>on the 55KRC Morning Show.