Speaker 1: It's Mojo in the Morning Show, Home of the War
Speaker 1: of the Roses, The Second Date Update, The Dirty on
Speaker 1: the thirty. Good to have you guys here with us today.
Speaker 1: Anna says that it's the most ridiculous reason to go
Speaker 1: ask for your money back, and it was her grandfather,
Speaker 1: Pops that did it. Can we get Pops on the phone, please, Lydia.
Speaker 2: I'm sure he'd be happy to call in what happened?
Speaker 2: All right? So this is not a new thing.
Speaker 3: Pops has told me a couple times that he and
Speaker 3: my grandma go to the movies. They watched the movie
Speaker 3: for fifteen twenty, sometimes even thirty minutes, and if they
Speaker 3: don't like it, they leave the movie and go get
Speaker 3: a refund. And I'm like, why are we not watching
Speaker 3: the trailers ahead of time? His argument is that he
Speaker 3: doesn't want to go on the computer to watch the trailer.
Speaker 3: His phone doesn't have the ability to do it. Yeah,
Speaker 3: but I'm like, you have to do some research because
Speaker 3: I don't think that's fair to the movie theater. I
Speaker 3: follow the rules, you bought the ticket, you sat in
Speaker 3: there for thirty minutes, and now you're heading out and
Speaker 3: getting a reford.
Speaker 4: To be fair, even the trailer.
Speaker 5: Sometimes for movies, the trailers are great and you go
Speaker 5: to see the movie and the movie sucks.
Speaker 2: Yeah, that's true.
Speaker 6: I don't know.
Speaker 3: And also, why are you picking these crazy movies? There's
Speaker 3: a million movies. You don't need to pick the one
Speaker 3: with aliens or this or that.
Speaker 1: I don't know. Do they give them them money back
Speaker 1: or do they.
Speaker 2: They give him the money back every time?
Speaker 1: Have they gotten to Have they gotten to a point
Speaker 1: though where they know his game and they say, you know,
Speaker 1: you and Grandma need to like you know?
Speaker 2: So they just moved here from Florida.
Speaker 3: I'm not sure if they've caught on at this theater,
Speaker 3: but I do think he needs to be careful.
Speaker 1: Wait, wait, hold on, Pops is on the phone with us.
Speaker 7: Hi, Pops, good morning, Hey, good morning to you.
Speaker 1: Pops. What theater are we going to? We go into
Speaker 1: the MJR. And Waterford there Mjr. And listen, my wife
Speaker 1: and I go every Tuesday. It's popcorn Tuesday. You get
Speaker 1: free popcorn and so on. She looks up the.
Speaker 8: Movies and a week ago Tuesday, the one she took
Speaker 8: me to was in the top three of the worst
Speaker 8: movies I ever saw.
Speaker 1: Do you remember what movie.
Speaker 8: It was, but this Tuesday, right Alien Prenator's Badlands was
Speaker 8: the worst movie I've ever been too.
Speaker 3: So you've got refunded twice in the past two weeks.
Speaker 8: There was no human beings, it was all subtitles. It
Speaker 8: was the very worst movie ever. I said to Marry
Speaker 8: ten twelve minutes into it, I'm leaving.
Speaker 7: Let's go.
Speaker 8: And I went right to the ticket counter and I said,
Speaker 8: we had no idea about this. And then I find
Speaker 8: out it's a series. It's a second or third one. Yeah,
Speaker 8: and I said, unbelievable. But there was absolutely no problem
Speaker 8: in getting refunded.
Speaker 1: You know, It's funny. I've only walked out of one
Speaker 1: movie and I don't even remember what movie it was,
Speaker 1: but it was so long ago, and I remember Chelsea
Speaker 1: looking at me, like, what are you doing? I go, Chelsea,
Speaker 1: we are way steen our time, Like if my life
Speaker 1: ends tomorrow, I just wasted two and a half hours
Speaker 1: at the worst movie ever. We're getting out of here.
Speaker 7: So I underd it plus plus all subtitles.
Speaker 1: Subtitles. But that's the thing, though, I just want you
Speaker 1: to know this, Pops. That's the thing with uh with
Speaker 1: these kids these days, all the kids want to watch
Speaker 1: everything with subtitles.
Speaker 7: Pops, unbelievable.
Speaker 2: I'm glad you got your money back.
Speaker 7: Hey, we got our money back.
Speaker 8: And can I just say something, Yes, I've been thinking
Speaker 8: about this and Anna tells me don't call out too often,
Speaker 8: this and that. But no, you know you're not only
Speaker 8: an entertainer and you have an entertaining program, but your team,
Speaker 8: and I'm including Lydia and Bianca in that, you're a beacon.
Speaker 7: You're a beacon to all your listeners.
Speaker 1: I love this guy.
Speaker 7: Just keep the light shining.
Speaker 1: Thank you. I appreciate the light shining.
Speaker 4: Thank you.
Speaker 8: Pop.
Speaker 1: Pops. You got the invite right to Thanksgiving. You're gonna
Speaker 1: be coming with us for Thanksgiving here.
Speaker 7: I certainly want to. I haven't heard from Lydia. You
Speaker 7: have to. I'm counting on it.
Speaker 1: Lydia. He just called us a beacon. We got to
Speaker 1: invite the guys on the list Wait, wait, hold on,
Speaker 1: hold on a second, Pops, the manager of the mj R.
Speaker 1: Is on the phone with us right now. Jenna, what's
Speaker 1: happened in Jenna?
Speaker 6: Good morning, guys.
Speaker 9: How are y'all doing?
Speaker 1: Morning, Jenna, Pops has a bone to pick with you. Guys,
Speaker 1: I heard.
Speaker 2: Is this common, Jenna, does this happen?
Speaker 9: This happens on a weekly basis. I'm a box office
Speaker 9: manager for MJR Theaters, and this is a normal thing
Speaker 9: we get used to. People, especially the older generation, are
Speaker 9: not very computer savvy, so like you said, they don't
Speaker 9: want to go on the computer and watch the trailers.
Speaker 9: So it's very common that they'll come in, like a
Speaker 9: half an hour into the movie and just be like,
Speaker 9: this is ridiculous, I want my money back.
Speaker 3: Is there an amount of time if they have been
Speaker 3: in there for that long that you say no more refunds.
Speaker 9: Usually for me, I'm pretty forgiving because I understand, like
Speaker 9: sometimes it takes some time for the movie to develop,
Speaker 9: but like if it's an hour in, I'm just gonna
Speaker 9: be like, no, I'm sorry, it's you watched half the movie,
Speaker 9: Like there's not gonna be a refund for that. But
Speaker 9: more times than not, I'm really forgiving about it at
Speaker 9: my theater at least, I can't speak for everybody, but
Speaker 9: I mean I understand the older generation. I mean, my
Speaker 9: grandma's ninety four or so. I get it she doesn't
Speaker 9: watch movie trailers. I know a lot of these people don't,
Speaker 9: so I try to be as forgiving as possible, but
Speaker 9: we definitely start to recognize the faces of who's doing it,
Speaker 9: and when we see them come in, we just kind
Speaker 9: of expect it.
Speaker 1: Escort them to like another theater or something like say
Speaker 1: say to him, say, hey, go to theater two or
Speaker 1: something like that. Maybe there's a better movie or something
Speaker 1: about the start.
Speaker 9: What's better for you?
Speaker 1: Can you dispell a rumor? I need gonna dispell an
Speaker 1: the refund rumor.
Speaker 10: My theater teacher back in high school said that if
Speaker 10: a movie theater doesn't show a film all the way
Speaker 10: through the end credits, like if for some reason they
Speaker 10: cut it off before it ends, that you are able
Speaker 10: to get a refund.
Speaker 1: Is that true?
Speaker 9: Oh yeah, I mean if we have technical issues, we
Speaker 9: try to reboot as much as we can, but sometimes
Speaker 9: those production systems they're just not possible for us. So
Speaker 9: technically effects within a short period of time. So I mean, yeah,
Speaker 9: if there's a technical problem, we're going to give you
Speaker 9: a refund. If the movie doesn't complete or there's some
Speaker 9: issues or anything.
Speaker 1: Like that, Hey, Pops, ask for Jenna when you get
Speaker 1: into the theater next time. Shall help you out.
Speaker 9: There give me any times.
Speaker 1: You know what the problem is the planet?
Speaker 7: Can I say something, Jenna?
Speaker 8: Yeah, yeah, we love your theater. We go every Tuesday.
Speaker 8: But guess what, I didn't give the popcorn back.
Speaker 2: No.
Speaker 1: You know what's funny is that Pops doesn't have the
Speaker 1: what you know, his generation, even my generation had. We
Speaker 1: don't have like the reviewers anymore. It used to be
Speaker 1: you would go off of like watching the reviewers.
Speaker 5: There's there's a news station here that does movie reviews.
Speaker 4: He reviews Lee Thomas. Lee Thomas does it for Fox two.
Speaker 5: And then there's a woman who does it for w
Speaker 5: w J. Because I'm ninety and sometimes I listen to,
Speaker 5: you know, news talk and sees a great reviewer.
Speaker 1: But yeah, here's the deal though, you don't have was
Speaker 1: it Cisco and Ebert or whatever? And Roper Yeah yeah, yeah,
Speaker 1: hold on and saying hold on, what's going on? Fran?
Speaker 1: You're there friend? Yeah, hello, Fran, this is a grandparent thing.
Speaker 7: Huh yeah.
Speaker 11: My grandpa called me off after the movie and he's like,
Speaker 11: I asked this kid, he was about sixteen.
Speaker 2: What movie you should see?
Speaker 12: He recommended Deadpool and I walked out of the fast minute.
Speaker 9: Yeah that was.
Speaker 1: A good one.
Speaker 7: I love it.
Speaker 1: Can you imagine your grandparents going to see Deadpool?
Speaker 7: Actually?
Speaker 1: I think that probably Pops would love Deadpool, wouldn't he?
Speaker 1: He would think it'd be fun.
Speaker 8: Yeah, listen, and we're moviegoers. I've been going for thirty years,
Speaker 8: once a week, and these last two unbelievable.
Speaker 1: Hey, we love you, Pops. We'll see you soon.
Speaker 8: Okay, okay, and listen you better, Oh Anna, what Beacon means?
Speaker 7: Anna might not understand.
Speaker 1: That word Lydia had talked to Pops and give him
Speaker 1: his invite. Hold on, we're talking about grandparents returning. Thanks Christina.
Speaker 1: You had a customer that returned something kind of crazy,
Speaker 1: is that right?
Speaker 11: So?
Speaker 12: I used to wait on tables a long time ago,
Speaker 12: and a lady Ada had a freak salad and she
Speaker 12: couldn't finish it all. So he gave her a box
Speaker 12: and she ended up leaving and she forgot it on
Speaker 12: the table. So we kind of waited, you know, like
Speaker 12: ten minutes in case she came back, but we threw
Speaker 12: it out. She came back the next day demanding a
Speaker 12: refund and was mad that we threw away her salad.
Speaker 4: I always forget my stuff.
Speaker 12: Me too, I mean she demanded a refund.
Speaker 4: Did you get it to her?
Speaker 6: Did we didn't get it to her?
Speaker 4: Nope?
Speaker 12: Absolutely not begin to how cold She tried the department
Speaker 12: room you know too, you din get six.
Speaker 1: So she was going crazy, what's up, Aaron High, what's
Speaker 1: going on?
Speaker 8: Hi?
Speaker 6: I was just telling the operator, I just the end
Speaker 6: of your segment. But I tested. My grandma bought an
Speaker 6: area rug from j. C. Punney like fifteen years ago,
Speaker 6: and then about five years ago, so she had it
Speaker 6: for ten years. She decided she didn't like it anymore,
Speaker 6: so she brought it back to the store and they
Speaker 6: gave her a full reboun.
Speaker 5: You know, there are a few department stores that do that,
Speaker 5: in Nord's and Jacy Penny or two of them.
Speaker 1: Yeah, yesterday I was at the Costco and I was
Speaker 1: getting a bunch of you know, water and stuff, and
Speaker 1: I saw a guy walk right up to the counter
Speaker 1: with a bag, dumped the bag on the service desk
Speaker 1: and it was all a bunch of candy, and he
Speaker 1: was like, I want to return the Halloween candy. It
Speaker 1: wasn't good. It felt it felt like it was stale.
Speaker 1: And the woman goes, it's not in the bag anymore.
Speaker 1: And he goes, I know, we took it out of
Speaker 1: the bag and put it in our big Halloween bowl
Speaker 1: to give the kids. But they didn't like the candy.
Speaker 1: They said that the candy was bad. He was trying
Speaker 1: to return it, and I think they were arguing back
Speaker 1: and forth, and I'm thinking to myself, this guy is
Speaker 1: a scammer.
Speaker 10: Absolutely, kids don't open the candy as soon as they
Speaker 10: get in start.
Speaker 1: Yeah, they bring it all right. I'm like, the guy
Speaker 1: might as well have brought it in a pillowcase.
Speaker 5: I returned my unius Halloween candy to Costco because I
Speaker 5: bought like some of the boxes and the bags and
Speaker 5: we didn't open a few of them, and they're kind
Speaker 5: of expensive, you know, so you want your money back.
Speaker 5: But it was funny because I brought one of the
Speaker 5: bags and the ladies like, as long as it's unopened,
Speaker 5: you know, we can return it. And I'm like, yep,
Speaker 5: all these are unopen for smith. I think it was
Speaker 5: stuck as hole through one of the bags. So now
Speaker 5: I'm stuck with this humongous bag of candy.
Speaker 1: Here's the crazy craziest thing. This is according to workinmoney
Speaker 1: dot com, the craziest things people have tried to return
Speaker 1: half eaten sandwiches, used toilet trees, a dead Christmas tree,
Speaker 1: a burnt nightgown with cut marks in it, mismatched shoes,
Speaker 1: an empty wine bottle that sounds like Shannon, A vacuum
Speaker 1: with a bag full of crap in it so they
Speaker 1: obviously used it, a cooked roast beef, a used pregnancy test,
Speaker 1: a hold not saying here. A comforter with bloodstains on it.
Speaker 1: Lord Jesus, what's going on? Dead plant in a bag,
Speaker 1: used litter box in a melted ice cream tub. Could
Speaker 1: you imagine if you go to the store and you
Speaker 1: got your melted ice.
Speaker 3: I wonder if they got the got the refund though
Speaker 3: Pops would have He would have Pops would have handled it.
Speaker 1: I love, by the way, My favorite is when he
Speaker 1: comes on the phone. He sounds like a Pops answer question.
Speaker 1: I keep thinking that there's really no Pops, that it's
Speaker 1: Eric just doing a voice impersonation of his grandpa.
Speaker 7: You know what I mean?
Speaker 1: Yeah, there's my one Ariel. What's up?
Speaker 7: Burial?
Speaker 6: Hi?
Speaker 11: Hey, I work at Sam's Club and one of the
Speaker 11: best things we get to return are full sheet birthday
Speaker 11: cakes with only four or five slices taken out.
Speaker 2: Stop it.
Speaker 1: That's crazy.
Speaker 2: Did they give you a real.
Speaker 11: Take anything back for any reason?
Speaker 1: That is unreal? And you guys will take that back.
Speaker 1: That's unreal. Why do you have to take it back?
Speaker 1: Why is that acceptable? I choose you how much money
Speaker 1: they make.
Speaker 11: Because we always say the member comes first, So yeah,
Speaker 11: reason you get those perks?
Speaker 4: Why are they Why do they say they're bringing it back?
Speaker 11: They can say for whatever reason. My favorite one is
Speaker 11: that it
Speaker 10: Was too dry, except for those last pieces.