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Speaker 1: One more time for the Channel nine weather look forward Tomorrow.

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Speaker 1: Today's high thirty nine with cloudy sky's gonna be Claudia

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Speaker 1: over night as well, dropping at twenty eight fifty one.

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Speaker 1: Tomorrow balmy with clouds of course, Claudia over night as well,

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Speaker 1: twenty eighth low or the low, and a high of

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Speaker 1: thirty nine on Wednesday, again with clouds ending up at sixteen.

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Speaker 1: It's time for final traffic.

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Speaker 2: Chuck Ingram from the UCL Tramphing Center at the UC

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Speaker 2: Health Bank Nick and Spine Center. Spine care is never

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Speaker 2: one size fits all, from non surgical treatments to the

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Speaker 2: most complex cases. Big Master, What's best for you? Mernmore

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Speaker 2: at U see health dot com. Westpoend two seventy five

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Speaker 2: REX clear before Madison Pike. No longbroad delay from Taylor

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Speaker 2: Mill sapbound seventy five slows through Lachland Sap Pound two

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Speaker 2: seventy five slow approaching the bridge. Chuck Ingram on fifty

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Speaker 2: five KR see the talk station.

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Speaker 3: Hey forty two if you have KR s the talk

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Speaker 3: station at the Monday. This time for KRC cares and

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Speaker 3: we do care, especially when it comes to the American veteran.

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Speaker 3: I'm pleased to have back in the fifty five CARC

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Speaker 3: Morning show studio, Chris Klube from the Cincinnati VA talk

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Speaker 3: about some major things going over the VA. Chris, always

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Speaker 3: good to see you, Mana. Thanks what you're doing for

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Speaker 3: the American veteran each and every day at the since

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Speaker 3: a VA.

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Speaker 4: Yeah, thank you, and thank you for having me here.

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Speaker 4: I appreciate it.

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Speaker 1: And you're always on the march to improve services at

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Speaker 1: the VA.

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Speaker 4: We are, We're always on.

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Speaker 5: Uh, We're always trying to renovate, trying to update things,

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Speaker 5: make them, you know, as modern as possible. And then

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Speaker 5: we have a lot of things going on. It's Sincinnativa

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Speaker 5: right now to improve care for veterans.

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Speaker 1: Well, let's talk about those renovations. I mean, what I

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Speaker 1: guess I have to observe just in my I mean,

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Speaker 1: this is my twentieth year in radio, just since I've

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Speaker 1: been on radio. The changes that have gone on to

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Speaker 1: the VA are dramatic. I mean, from getting appointment scheduled

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Speaker 1: and honoring them and you know, greasing the skids make

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Speaker 1: things easier for veterans, the opportunity. It's just all improvements.

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Speaker 1: I have seen nothing but a steady onward march or

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Speaker 1: improve services and I applaud you and your efforts there

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Speaker 1: for doing that.

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Speaker 5: Yeah, we're trying our best to get veterans the care

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Speaker 5: they need and help serve them the best way we can.

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Speaker 4: Yeah.

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Speaker 5: We just keep renovating and making things more modern Cincinnatia

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Speaker 5: and it's great. Like, for example, we have a reconfiguration

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Speaker 5: of our primary care coming up, and if you evolve,

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Speaker 5: that involves we took a corner of the first floor

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Speaker 5: of the VIA roughly twenty thousand square feet and made

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Speaker 5: it the most modern primary care suite possible for our veterans.

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Speaker 5: And that's wrapping up in the spring of this year,

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Speaker 5: so April May timeframe, that will open up and we'll

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Speaker 5: have a brand new, modern, state of the art, twenty

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Speaker 5: thousand square foot primary care facility for our veterans to

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Speaker 5: come to.

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Speaker 1: Well that's great. What type of things are right are

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Speaker 1: the veterans going to see? I mean, the differences between

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Speaker 1: what they've been used to in this new facility.

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Speaker 5: Well, just picture you go to a primary care office

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Speaker 5: at a local hospital. It's going to be that plus better.

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Speaker 5: You're gonna be able to come in, pick your provider,

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Speaker 5: get with your team, and with the new EHR records.

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Speaker 5: We're going to be able to see all of your records.

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Speaker 5: The doctor is going to go over them with you

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Speaker 5: and whatever tests you need, whatever you need, there's no wait.

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Speaker 5: If you come into primary care and something's wrong, they

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Speaker 5: can schedule an appointment that day and get you some

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Speaker 5: to whatever service it is.

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Speaker 4: Service it is that you need. Oh that's great. Yeah.

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Speaker 1: Well, you mentioned the electronic health records in our conversation

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Speaker 1: off air before we started, Chris, you said, quite often

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Speaker 1: it's the health record that is an impediment to a

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Speaker 1: veteran even signing up for VA benefits.

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Speaker 5: Yeah, that's one of the impediments anything that a veteran

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Speaker 5: has to do, Like a veteran that may have been

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Speaker 5: out for ten years may no longer have those health

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Speaker 5: records and they may not want to search them down.

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Speaker 5: So when we do get this new electronic health record,

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Speaker 5: all those files from the DoD will be switched over

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Speaker 5: into the new EHR, so we'll have all the files

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Speaker 5: at that point.

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Speaker 1: That'll make it a whole lot easier. All right, Well,

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Speaker 1: so what else is going on over there in terms

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Speaker 1: of renovations and changes at the since any VA Chris.

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Speaker 5: Yeah, so we're currently expanding our emergency department as well,

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Speaker 5: which is a big deal, and that's going to be

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Speaker 5: expanding by two thousand feet. So we're gonna be able

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Speaker 5: to serve more veterans with more offerings. If you come

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Speaker 5: in with an emergency, they're going to be able to

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Speaker 5: take care of you faster, with better equipment and more staffing.

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Speaker 1: Well, that all sounds good. I would think the emergency

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Speaker 1: area would be one area that would be a well

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Speaker 1: oiled machine to start with. I mean we're talking murgencies, you.

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Speaker 5: Know, so we're expanding it and making it even better

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Speaker 5: than it already is.

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Speaker 1: Well, sounds to me like more and more veterans are

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Speaker 1: using this sincientti VA. I mean, if you had an

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Speaker 1: increased number of veterans, clearly you must increase space and

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Speaker 1: provide the and provide the necessary space and accommodations for

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Speaker 1: emergency or for this new clinic area. Has the number

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Speaker 1: of veterans increase, Yeah, the number of veterans has definitely

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Speaker 1: gone up. I've been with the VA for about five

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Speaker 1: years now, and we sat around forty two to forty

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Speaker 1: four thousand veterans for about three years, and now in

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Speaker 1: the last year, more and more veterans are finding out

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Speaker 1: about the care we offer. Uh, and we're right around

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Speaker 1: fifty thousand veterans using the Cincinnati VA right now. That's good,

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Speaker 1: and that number should increase.

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Speaker 5: Yeah, we're expecting it to get up to you know,

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Speaker 5: sixty thousand in the next five years or so.

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Speaker 1: Well, I mean, let's talk about the importance of veterans

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Speaker 1: getting their VA healthcare. I always like to point out

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Speaker 1: that you earned it, craft something to some limitations. I

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Speaker 1: realized there are caveats too. You know, you earned it,

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Speaker 1: go ahead and sign up for it. That is not

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Speaker 1: a one hundred percent, you know, black letter rule. But

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Speaker 1: for the vast majority of the veterans out there, they

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Speaker 1: did earn this. They didn't take as much a paycheck

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Speaker 1: because the guaranteed health care benefits for the rest of

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Speaker 1: their life. Why wouldn't they sign up? And what's the

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Speaker 1: importance of Mike, for example, the under fifty veterans getting enrolled.

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Speaker 1: The importance for So I'll give a personal story about this.

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Speaker 1: So I have healthcare.

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Speaker 5: I went and I had a condition, and I went

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Speaker 5: to go get some antibiotics from just what do you

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Speaker 5: call those like a outpatient clinic on the street or whatever,

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Speaker 5: and they said, okay, well we need to get you

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Speaker 5: an MRI.

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Speaker 4: First said, okay, I went next door to get the MRI.

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Speaker 5: They wanted a four hundred dollars CO payment for that MRI,

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Speaker 5: and I said, oh, well, I'll just go down to

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Speaker 5: the VA and get it for free, which I was

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Speaker 5: able to do, send them them information.

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Speaker 4: Yeah, everything was clear.

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Speaker 5: So it's better to get in younger because it gives

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Speaker 5: you options that way, and it also before you retire.

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Speaker 5: If you retire, you run out of insurance and then

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Speaker 5: an emergency comes up, it may take some time to

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Speaker 5: get you enrolled into that care.

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Speaker 4: So it's smarter to get enrolled early. Yeah.

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Speaker 5: That way, when an emergency does pop up, your family's

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Speaker 5: not struggling to find care for you. You just you're

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Speaker 5: already in the system. You're with us and we can

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Speaker 5: serve you well in time and time. Again, that's one

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Speaker 5: of the things that I have heard. Veterans won't sign

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Speaker 5: up for the vacare because, like, I don't need it.

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Speaker 5: I've got insurance through my work. But as you point out,

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Speaker 5: just having insurance through work doesn't mean that you're rid

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Speaker 5: of the pesky copage, deductibles and all that kind of thing.

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Speaker 5: You can get an MRI at the VA and it

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Speaker 5: doesn't cost you anything. That's a that's a benefit that

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Speaker 5: works along with the insurance you got through your employer.

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Speaker 4: Correct, Yes, so yeah, I have private insurance. I use both.

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Speaker 5: It's a great option to have to be able to

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Speaker 5: choose where you want your Karen who's going to offer

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Speaker 5: you the best service. Would take dermatology, for example, I

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Speaker 5: tried to make a dermatology appointment on the outside. They

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Speaker 5: said it would be six months, seven months before I

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Speaker 5: could get a dermatology appointment.

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Speaker 4: So I scheduled one with a VA. I had one

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Speaker 4: within a week.

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Speaker 1: That is amazing. That's funny you bring up dermatology because

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Speaker 1: I've joked many times because dermatologists are in such high demand.

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Speaker 1: You're right, it will be six plus months before you

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Speaker 1: can even get your foot in the door. And so

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Speaker 1: I have a standing appointment with my dermatologist because you know,

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Speaker 1: my dad had a lot of things out in the sunlight,

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Speaker 1: you know, pasting Northern European genetic descent, we burn easily

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Speaker 1: and we are just red flags for cancer. So I

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Speaker 1: recommend people getting an early appointment. So benefit of the VA.

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Speaker 1: You don't have to wait for something like that. I

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Speaker 1: guess I'm also curious about mental health. I know it's

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Speaker 1: becoming more and more acceptable. People aren't, you know, don't

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Speaker 1: look like it is a stigma to receive mental health services.

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Speaker 1: Of course, we struggle with veterans dealing with post traumatic stress.

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Speaker 1: That's one thing veterans struggle with. Life outside of the

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Speaker 1: military is quite often in and of itself a struggle.

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Speaker 1: Are veterans accessing mental health care more frequently and more

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Speaker 1: regularly now than seeing years past.

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Speaker 4: Yes, they are.

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Speaker 5: I don't know the numbers on that, but they definitely

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Speaker 5: are because they're realizing that the VA has the mental

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Speaker 5: health care experts for this type of trauma for veterans.

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Speaker 4: Yeah, for veterans, it's veteran focused.

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Speaker 5: I know, our staff in the VA goes out and

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Speaker 5: gives lectures to people that are not in the VA

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Speaker 5: system so they can help outside providers deal with veteran

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Speaker 5: situations trade veteran cases. Yes, exactly, Well that makes sense.

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Speaker 5: I mean, you have specialists for children, you have for veterans, Yes,

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Speaker 5: and our mental health is the top notch. I've heard very,

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Speaker 5: very positive comments from my veteran friends who acknowledge that

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Speaker 5: they have received mental health s. Yeah, and with a

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Speaker 5: compact act, you know, if you don't want to see us,

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Speaker 5: apply for the compact act and then you can see

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Speaker 5: a provider on the outside if you don't want to

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Speaker 5: use the VA.

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Speaker 1: I'm glad you brought that part up. Do you have

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Speaker 1: telehealth for veterans and mental health services?

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Speaker 5: Yes, we do have telehealth services as well, So if

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Speaker 5: you don't want to go to the you know, Norwood

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Speaker 5: or Clifton to see a provider, we can definitely do

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Speaker 5: telehealth and I think a majority of our patients I

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Speaker 5: would say probably fifty to fifty do telehealth.

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Speaker 1: That's wildly popular. Yes, yeah, you can see that. You

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Speaker 1: can talk to the same mental health provider each and

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Speaker 1: every time, each and every time, like this cosmic, random

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Speaker 1: spin of the wheel.

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Speaker 4: As to who you're going to be, it's your doctor.

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Speaker 5: You may go in and meet him for the first time,

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Speaker 5: decide if you like him and he's the doctor for you,

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Speaker 5: and then uh yeah, go about your process.

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Speaker 1: All the reasons in the world for veterans to get

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Speaker 1: their VA benefits sign up for a D two fourteen

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Speaker 1: discharge pretty much all they need. They can work with

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Speaker 1: their local Veteran Service Commission to get through the process

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Speaker 1: as well.

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Speaker 4: Make sure can.

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Speaker 5: Yeah, Hamilton, Claremont, Butler County, they're all great service commission.

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Speaker 1: Yes, they are really Greasy's kids for you to get

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Speaker 1: that benefits any upcoming events you want to let my

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Speaker 1: veteran listeners know about there, Chris Klue.

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Speaker 5: Yeah, we have the Veteran Health Expo coming up on

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Speaker 5: February eighteenth from noon to two pm at the Sharonville

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Speaker 5: Convention Center. Like you just mentioned, those Veteran Service officers

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Speaker 5: we're going to have, those commissions will be out there.

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Speaker 5: The VA will be out there with about ten different services,

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Speaker 5: different VA, not VA, Different veteran care providers will be

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Speaker 5: out there that do different things. DAV all those types

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Speaker 5: of places will be there. So if anybody has questions

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Speaker 5: about any type of service veteran related on February eighteenth

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Speaker 5: at the Sharonville Convention Center, we'll be there to be

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Speaker 5: to answer all your questions.

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Speaker 1: Well, the other thing that I've learned over the years,

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Speaker 1: there's a lot of additional perks you get from being

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Speaker 1: in the VIA healthcare system. Hearing age is one that

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Speaker 1: always ends up popping up here. They could be really

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Speaker 1: expensive yew glasses. Glasses.

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Speaker 5: Glasses are free if you qualify for via I Care.

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Speaker 5: If I mean, if you qualify five for the VA

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Speaker 5: and you need glasses, you'll get a free pair every

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Speaker 5: single year. And we just expanded our via I center.

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Speaker 5: It's now twenty thousand square foot facilities, so it's state

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Speaker 5: of the art.

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Speaker 1: It's beautiful. Do you do wellness programs too to keep

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Speaker 1: veterans healthy.

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Speaker 4: We do.

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Speaker 5: We have a whole health program at the Cincinnati VIA

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Speaker 5: and that's all they focus on. We have a whole

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Speaker 5: team that is focused on your goals. So if you

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Speaker 5: come in and say, I want to lose weight, or

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Speaker 5: I want to be able to run again, to play

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Speaker 5: with my grandchildren, whatever the need is, they will take

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Speaker 5: that and they'll design a program around you to help

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Speaker 5: you meet your goals that individualized, not individualized, and you

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Speaker 5: can go just go to the sense A website, go

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Speaker 5: to our program's page, look up whole health and you'll

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Speaker 5: find all the information you need right there.

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Speaker 1: That is fantastic. Yeah, I can't believe that one flew

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Speaker 1: underneath my radar for all this time. You think, talk

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Speaker 1: more about that next week. Anything else. Loorking behind the scenes,

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Speaker 1: you want to let my listeners in the veteran community

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Speaker 1: know about.

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Speaker 5: Yeah, two more things. We just opened up a new

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Speaker 5: Hamilton seaboch Or outpatient location and that's at seventy two

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Speaker 5: fifteen Gateway Avenue in Hamilton, Ohio. And it's a brand new,

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Speaker 5: not on a strip ball anymore, standalone, state of the

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Speaker 5: art outpatient clinic. So if you live out towards Hamilton,

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Speaker 5: don't want to come down the Cincinnati, you know, check

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Speaker 5: out your local outpatient clinic. And more more to come

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Speaker 5: on that, Yeah, more to come. We actually have one

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Speaker 5: in Claremont opening up in the spring, so we're looking

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Speaker 5: forward to that one. It's almost wrapped up with construction

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Speaker 5: that's over kind of by TQL and the new Children's

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Speaker 5: outpatient clinic over there.

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Speaker 1: So I'll be opening up in the spring. Great, and

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Speaker 1: I imagine Moore will open up. How do you determine

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Speaker 1: where the need is? I mean, how did you end

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Speaker 1: up in those particular locations.

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Speaker 5: There's a team that comes in and looks at all

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Speaker 5: the numbers that's above.

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Speaker 4: My head's at your pay grade.

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Speaker 1: Yeah, that's that's good too, because that doesn't sound like

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Speaker 1: something that would fun to be in terms of number

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Speaker 1: Crunching Chris Clue from the since AVA let me thank

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Speaker 1: you on behalf of all the listeners who've gotten great

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Speaker 1: service at the since Anna VA, all my veteran friends

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Speaker 1: out there and of course their families benefiting from what

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Speaker 1: you're doing each and every day. I truly appreciate it.

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Speaker 1: And then the Veterans Health Expo is a eighteenth febeenteenth.

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Speaker 4: Yeah.

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Speaker 5: And if you have any questions or want to enroll

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Speaker 5: in the CINCINNATIVS, Yes, yes, give us a call at

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Speaker 5: five one three four seven, five six four nine nine.

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Speaker 1: Four seven five six four nine nine veterans sign up.

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Speaker 1: They'll take great care of you. Eight fifty five. Chris,

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Speaker 1: keep up the great work, my friend. We'll talk again

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Speaker 1: real soon. I'm certain, folks if didn't get a chance

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Speaker 1: to listen early in the program, Christopher Smithman of course

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Speaker 1: an a tear every Monday with the smith Vent podcast.

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Speaker 1: If fIF you've got caresee dot com, a conversation with

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Speaker 1: Brian James, and of course this conversation with Chris Clue.

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Speaker 1: You'll find the podcast page. Tune in tomorrow for the

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Speaker 1: Inside Scoop, Bright Bart News and the Daniel Davis Deep Dive.

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Speaker 1: Thank you Sean McMahon for covering for the vacationing Joe Strecker.

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Speaker 1: I imagine Joe'll be back tomorrow. I guess I'll see

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Speaker 1: you on Thursday. Right, Shawn's covering for Joe on Thursday

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Speaker 1: as well. Have a great day, folks, put a smile

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Speaker 1: on your face, and don't go awake. Glenbeck's next Today's

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Speaker 1: Top Headlines coming up at the top of the hour.

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Speaker 1: Everything can change in a moment's notice. On fifty five KRC,

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Speaker 1: the talk station