1 00:00:00,040 --> 00:00:04,560 Speaker 1: Do you have a work voice? We're live on ninety 2 00:00:04,559 --> 00:00:07,400 Speaker 1: three to three FLZ. It is The Joe Show, and 3 00:00:07,560 --> 00:00:09,760 Speaker 1: Ashley brought this up to me yesterday. She was talking 4 00:00:09,760 --> 00:00:12,800 Speaker 1: about her sister Megan. What does Megan do for a living? 5 00:00:13,119 --> 00:00:15,480 Speaker 2: She works for Discover, the credit card company. She is 6 00:00:15,520 --> 00:00:17,880 Speaker 2: the person you call when you have a person in 7 00:00:17,880 --> 00:00:20,120 Speaker 2: your family that's deceased and you're calling about their credit 8 00:00:20,120 --> 00:00:20,840 Speaker 2: card accounts. 9 00:00:21,320 --> 00:00:24,600 Speaker 3: So you said that Megan has a work voice. 10 00:00:24,720 --> 00:00:26,960 Speaker 2: Yeah, she has that that work voice that you change 11 00:00:27,000 --> 00:00:29,639 Speaker 2: on when you're going into like a professional setting like 12 00:00:29,720 --> 00:00:30,600 Speaker 2: I have on right now. 13 00:00:30,640 --> 00:00:32,680 Speaker 1: I'm assuming she's getting the kids ready for school and 14 00:00:32,720 --> 00:00:33,400 Speaker 1: everything right now. 15 00:00:33,479 --> 00:00:36,159 Speaker 3: No school's out, and see she's out sleeping. 16 00:00:36,320 --> 00:00:37,879 Speaker 2: What time is it. I don't want to, like, I'll 17 00:00:37,880 --> 00:00:38,760 Speaker 2: tek her to see if she's up. 18 00:00:38,920 --> 00:00:44,680 Speaker 1: Yes, listen, you guys got to understand Megan's kind of awesome. 19 00:00:44,760 --> 00:00:45,959 Speaker 1: I never want to make her mad. 20 00:00:46,120 --> 00:00:47,560 Speaker 2: She might respond, it's seven. 21 00:00:48,600 --> 00:00:49,440 Speaker 4: She's a good mom too. 22 00:00:49,560 --> 00:00:50,800 Speaker 3: Could you give an example? 23 00:00:51,680 --> 00:00:52,800 Speaker 2: Yeah, I don't want to take it. 24 00:00:52,840 --> 00:00:55,840 Speaker 4: Sorry, it's kind of like a professional code switch, because 25 00:00:55,880 --> 00:00:58,600 Speaker 4: we've talked about switching in the past. It's it's for 26 00:00:58,680 --> 00:01:01,200 Speaker 4: example and for us on the show and Terry. I'm 27 00:01:01,200 --> 00:01:03,200 Speaker 4: sure you can attest you be like, hey, this is 28 00:01:03,240 --> 00:01:04,480 Speaker 4: the Joe Show. What did you want to say? 29 00:01:05,080 --> 00:01:05,280 Speaker 1: Yes? 30 00:01:06,120 --> 00:01:08,319 Speaker 4: Service? Oh real quick, I'm gonna put you on hold. 31 00:01:08,319 --> 00:01:09,560 Speaker 4: Just make sure that your radio's down and. 32 00:01:11,640 --> 00:01:11,880 Speaker 3: Wait. 33 00:01:11,959 --> 00:01:15,320 Speaker 5: You have like yeah, I have like the work voice 34 00:01:15,319 --> 00:01:17,720 Speaker 5: for here, and then my other work voice is teaching kids, 35 00:01:17,760 --> 00:01:18,920 Speaker 5: so it's like a kid voice. 36 00:01:19,360 --> 00:01:22,000 Speaker 3: What is your kid voice? It's like, oh, sweetie, Like 37 00:01:22,040 --> 00:01:23,520 Speaker 3: that's so silly of you. 38 00:01:23,560 --> 00:01:25,600 Speaker 5: Like it's like you're the higher pitch and you're just 39 00:01:25,640 --> 00:01:28,880 Speaker 5: like very sarcastic, which you're like covering up, like oh, 40 00:01:28,959 --> 00:01:31,800 Speaker 5: like that was really bad, but like, oh that's okay, 41 00:01:31,920 --> 00:01:33,880 Speaker 5: like two thumbs up. 42 00:01:34,800 --> 00:01:36,560 Speaker 2: Gotta have a customer service voice. 43 00:01:36,720 --> 00:01:38,000 Speaker 3: You don't have a work voice? 44 00:01:38,080 --> 00:01:40,360 Speaker 2: Yes, Hi, Yes, I was just calling because I need 45 00:01:40,400 --> 00:01:42,480 Speaker 2: two of my tires change. Do you know how much 46 00:01:42,480 --> 00:01:44,560 Speaker 2: it's gonna cost? Thank you so much? Can I schedule 47 00:01:44,560 --> 00:01:47,440 Speaker 2: appointment today? I appreciate it, have a great day, Thank you. 48 00:01:47,640 --> 00:01:48,520 Speaker 3: I have a work voice. 49 00:01:48,600 --> 00:01:50,560 Speaker 2: Let's hear it. When you get on a call, say, 50 00:01:50,560 --> 00:01:53,040 Speaker 2: somebody's calling you and it's you, gotta be very professional. 51 00:01:53,040 --> 00:01:54,640 Speaker 2: Do you change it? You're just like, hey, it's Joe, 52 00:01:54,880 --> 00:01:55,320 Speaker 2: what's up? 53 00:01:57,280 --> 00:01:58,880 Speaker 3: Do you Oh. 54 00:01:58,840 --> 00:02:00,840 Speaker 2: You don't have a word I've ever heard your like 55 00:02:01,320 --> 00:02:03,720 Speaker 2: customer service voice. I wouldn't even call it a work voice. 56 00:02:03,720 --> 00:02:05,600 Speaker 2: I would call it just a customer service voice. 57 00:02:05,680 --> 00:02:08,280 Speaker 1: When we celebrated our fifth year anniversary of the show, 58 00:02:08,320 --> 00:02:09,840 Speaker 1: I went back and I listened to a lot of 59 00:02:09,880 --> 00:02:11,440 Speaker 1: like old shows, and. 60 00:02:11,280 --> 00:02:14,040 Speaker 3: I talk like this a lot of time. Why are 61 00:02:14,040 --> 00:02:15,120 Speaker 3: you yelling? I don't know. 62 00:02:15,280 --> 00:02:17,520 Speaker 1: I think I had like a problem. I think I 63 00:02:17,560 --> 00:02:19,880 Speaker 1: was probably just like really nervous. But I do know 64 00:02:20,560 --> 00:02:22,800 Speaker 1: like I think I talked like myself. 65 00:02:22,840 --> 00:02:24,600 Speaker 2: Oh yeah, I don't think you've ever switched a tone 66 00:02:24,680 --> 00:02:26,679 Speaker 2: of your voice when you're on the phone, right M. 67 00:02:27,880 --> 00:02:28,359 Speaker 6: I don't know. 68 00:02:28,360 --> 00:02:30,480 Speaker 2: Now I gotta pay attention. I really don't because Jane 69 00:02:30,520 --> 00:02:33,200 Speaker 2: and Terry they one hundred percent do I know. 70 00:02:33,320 --> 00:02:36,080 Speaker 3: I do. But do you I want to see something 71 00:02:36,120 --> 00:02:39,200 Speaker 3: real quick? Hold on, yeah, answering, let. 72 00:02:39,040 --> 00:02:39,520 Speaker 4: Me see this. 73 00:02:40,040 --> 00:02:47,160 Speaker 3: Jack, can you come in here real quick? Let's see 74 00:02:47,160 --> 00:02:47,960 Speaker 3: something real quick. 75 00:02:55,200 --> 00:02:57,000 Speaker 5: Hey, Joe Show, do you have a work voice? 76 00:02:57,720 --> 00:03:00,799 Speaker 3: Ah, you do kind of have a work voice like that? 77 00:03:02,360 --> 00:03:06,840 Speaker 1: Oh my god, that was Terry crazy. 78 00:03:06,919 --> 00:03:07,799 Speaker 3: Why do you do that? 79 00:03:09,800 --> 00:03:12,320 Speaker 7: I don't know, that's just how the phone like? 80 00:03:12,360 --> 00:03:12,880 Speaker 8: How are you like? 81 00:03:12,960 --> 00:03:14,280 Speaker 4: This is Joe, Jo, how can I help? 82 00:03:14,320 --> 00:03:21,280 Speaker 1: You don't know who he was calling, by the way, 83 00:03:21,400 --> 00:03:23,400 Speaker 1: A great job, getting really quick to the point. I 84 00:03:23,400 --> 00:03:27,880 Speaker 1: hope uh are quick with you? 85 00:03:27,919 --> 00:03:29,200 Speaker 3: All right, I'll see in a second. 86 00:03:30,760 --> 00:03:33,560 Speaker 4: Joe. I have seen him do like a work It's 87 00:03:33,600 --> 00:03:35,480 Speaker 4: hard for Joe to do it in the moment, but 88 00:03:35,520 --> 00:03:37,840 Speaker 4: we have seen him Ashley where he'll be either on 89 00:03:37,880 --> 00:03:42,240 Speaker 4: the phone with an insurance person an appointment and you're like, Hi, 90 00:03:42,560 --> 00:03:45,240 Speaker 4: this is Joe well and you know it's not. It's 91 00:03:45,240 --> 00:03:48,839 Speaker 4: not Joe Carbono either when he talks about or it's Joseph. Yeah, 92 00:03:48,880 --> 00:03:53,320 Speaker 4: it's Joseph. Or he's like, my reservation might be under Joey, 93 00:03:53,880 --> 00:03:56,000 Speaker 4: all right, thank you, thank you. He always says thank 94 00:03:56,040 --> 00:04:02,400 Speaker 4: you like a little kid, you know, Jess cute, it's 95 00:04:02,440 --> 00:04:03,440 Speaker 4: just tho. 96 00:04:06,960 --> 00:04:11,119 Speaker 3: Jennifer. Do you have like a work type of voice? 97 00:04:12,960 --> 00:04:13,200 Speaker 6: Yeah? 98 00:04:13,240 --> 00:04:15,520 Speaker 9: You actually have to kind of be professional when you're 99 00:04:15,520 --> 00:04:17,120 Speaker 9: talking to people that are yelling at you. 100 00:04:17,760 --> 00:04:18,800 Speaker 3: What do you mean? What do you do? 101 00:04:19,000 --> 00:04:20,640 Speaker 2: Yeah? 102 00:04:20,839 --> 00:04:24,520 Speaker 1: Manager Applebee's man, and people come in there mad. 103 00:04:26,640 --> 00:04:29,480 Speaker 9: Well when they're sitting down and they don't get their 104 00:04:29,480 --> 00:04:33,120 Speaker 9: food right, or they have a bad day, and then 105 00:04:33,320 --> 00:04:34,760 Speaker 9: they want to take it out on you. 106 00:04:35,080 --> 00:04:35,760 Speaker 2: It's not fair. 107 00:04:37,480 --> 00:04:38,200 Speaker 6: No, it's not. 108 00:04:38,240 --> 00:04:40,520 Speaker 9: But it's the name of the game in the restaurant business. Yet. 109 00:04:40,920 --> 00:04:43,680 Speaker 1: Wow, Well, thank you for doing what you do. I 110 00:04:43,720 --> 00:04:45,680 Speaker 1: hope that people at least show you a little bit 111 00:04:45,720 --> 00:04:46,760 Speaker 1: of Imagine. 112 00:04:46,360 --> 00:04:48,560 Speaker 2: Someone yelling at you think I will bring that to 113 00:04:48,600 --> 00:04:49,719 Speaker 2: your table. I'm so sorry. 114 00:04:49,880 --> 00:04:55,000 Speaker 1: Also, imagine yelling at someone your food. Yeah, that's a 115 00:04:55,040 --> 00:04:58,760 Speaker 1: lot of power. That has a lot of power, Jennifer, 116 00:04:58,800 --> 00:04:59,800 Speaker 1: that is so interesting. 117 00:05:01,080 --> 00:05:04,600 Speaker 9: I went from a cook to a manager, so yeah, 118 00:05:05,720 --> 00:05:08,640 Speaker 9: and then talking to people. It's kind of a different thing. 119 00:05:08,839 --> 00:05:12,240 Speaker 4: So yes, Jennifer, which Applebee's do you work at? 120 00:05:13,800 --> 00:05:15,800 Speaker 9: I now work at the one in South Lakeland. I 121 00:05:15,880 --> 00:05:17,360 Speaker 9: used to work as the one in Plant City. 122 00:05:17,760 --> 00:05:19,880 Speaker 3: Nice. I love that, Jennifer. 123 00:05:19,960 --> 00:05:23,680 Speaker 1: Thank you for calling in a oh my many know. 124 00:05:23,800 --> 00:05:26,480 Speaker 8: Hello, this is Jules. How you doing today? 125 00:05:26,520 --> 00:05:27,120 Speaker 2: I like that. 126 00:05:28,440 --> 00:05:31,480 Speaker 3: Yeah, you gotta be professional. Hey can you say a man? 127 00:05:31,600 --> 00:05:34,880 Speaker 3: But like in that voice, hey, oh my man, how 128 00:05:34,880 --> 00:05:35,560 Speaker 3: are you doing today? 129 00:05:35,560 --> 00:05:38,920 Speaker 8: This is Jules the Union. It's trying to drop off 130 00:05:38,920 --> 00:05:42,719 Speaker 8: your delivery. I'm talking like that. I hate it. 131 00:05:42,800 --> 00:05:45,760 Speaker 2: That's not me, man, But sometimes you have to talk 132 00:05:45,880 --> 00:05:46,720 Speaker 2: like that, you know. 133 00:05:47,240 --> 00:05:50,720 Speaker 8: I guess like, Okay, this is how I actually talk 134 00:05:50,800 --> 00:05:52,240 Speaker 8: at work all day. You know. I used to talk 135 00:05:52,279 --> 00:05:53,720 Speaker 8: to my co workers and I'm like, hey, how you 136 00:05:53,720 --> 00:05:55,400 Speaker 8: doing today? Oh? Man, you have a great day. How's 137 00:05:55,400 --> 00:05:58,120 Speaker 8: your ralcoing? O? Man? That sucks. Man. I wish I 138 00:05:58,120 --> 00:06:00,520 Speaker 8: could help you, bro, But you know, let them Let 139 00:06:01,240 --> 00:06:04,200 Speaker 8: you know. Joe actually does talk like he does all day, 140 00:06:04,240 --> 00:06:06,720 Speaker 8: you know, because even during Fortnite sessions and we hang 141 00:06:06,760 --> 00:06:08,880 Speaker 8: out and we'll rang it, he just dry. He tends 142 00:06:08,920 --> 00:06:12,960 Speaker 8: to drop more f bombs. That's it. Yeah, on the air, 143 00:06:13,000 --> 00:06:15,200 Speaker 8: he's not dropping that bombs off the air, he's dropping 144 00:06:15,200 --> 00:06:17,200 Speaker 8: that bom That's true. 145 00:06:17,360 --> 00:06:22,120 Speaker 1: He would Oh if I could, it would change about 146 00:06:22,120 --> 00:06:23,719 Speaker 1: the show. It's just it would be a little bit 147 00:06:23,720 --> 00:06:26,799 Speaker 1: more colorful with our vocabulary. 148 00:06:28,320 --> 00:06:30,599 Speaker 8: Dead too. Off air, he's amazing. What's going on? 149 00:06:30,760 --> 00:06:30,960 Speaker 3: Hey? 150 00:06:31,040 --> 00:06:31,280 Speaker 1: Man? 151 00:06:31,440 --> 00:06:34,080 Speaker 3: Do you think maybe we could play Fortnite tonight? 152 00:06:35,560 --> 00:06:37,760 Speaker 8: I mean, if you want to play with me on mobile? Yeah, 153 00:06:37,760 --> 00:06:39,200 Speaker 8: I got it. I've downloaded it. 154 00:06:39,360 --> 00:06:40,880 Speaker 3: Yeah, figure out left I. 155 00:06:40,880 --> 00:06:42,800 Speaker 8: Left my system? Yeah, I'll figure it out. 156 00:06:42,800 --> 00:06:43,760 Speaker 3: Man, we'll figure it. 157 00:06:44,839 --> 00:06:46,640 Speaker 8: The clapping of the cheeks. Let's keep going. 158 00:06:46,800 --> 00:06:49,760 Speaker 1: Yeah, we gotta like Amazon, Yeah, PlayStation or something. We'll 159 00:06:49,760 --> 00:06:52,640 Speaker 1: figure it out. I'll text you what we got to 160 00:06:52,680 --> 00:06:53,120 Speaker 1: figure it. 161 00:06:53,040 --> 00:06:53,440 Speaker 3: Out, Joe. 162 00:06:53,560 --> 00:06:54,480 Speaker 2: It's not that serious. 163 00:06:54,520 --> 00:06:55,360 Speaker 3: It is just a game. 164 00:06:57,640 --> 00:06:59,720 Speaker 4: Are very serious. We're gonna hop on the sticks tonight 165 00:06:59,720 --> 00:07:02,400 Speaker 4: and play Fortnite. Hi Fortnite. This is Fortnite. Hi, this 166 00:07:02,480 --> 00:07:05,520 Speaker 4: is Make sure to like subscribe, share share, share share 167 00:07:05,560 --> 00:07:07,440 Speaker 4: share I got it. 168 00:07:07,520 --> 00:07:09,200 Speaker 8: My co worker brought his eggbox. 169 00:07:10,320 --> 00:07:13,480 Speaker 1: I'm hijacking, all right, beautiful, that's what we're gonna do. Hey, 170 00:07:13,600 --> 00:07:17,520 Speaker 1: my man, we'll talk to you later, Kayleie. Do you 171 00:07:17,520 --> 00:07:19,360 Speaker 1: have a work voice you're a nurse. 172 00:07:20,640 --> 00:07:24,200 Speaker 10: I do, but I I pretty much talk how I 173 00:07:24,240 --> 00:07:28,200 Speaker 10: normally talk with my patient. But if they for raising 174 00:07:28,240 --> 00:07:29,840 Speaker 10: their voice at me and yelling at me, I have 175 00:07:29,920 --> 00:07:31,560 Speaker 10: to keep comic. I'm not allowed to yell back, or 176 00:07:31,560 --> 00:07:32,680 Speaker 10: I'm gonna be the one in trouble. 177 00:07:33,160 --> 00:07:37,320 Speaker 6: Mmm, that's bugs You'm I spent a lot of time 178 00:07:37,320 --> 00:07:41,160 Speaker 6: in a hospital a couple of years ago and watching 179 00:07:41,480 --> 00:07:43,600 Speaker 6: everything that you guys have to go through. 180 00:07:44,120 --> 00:07:48,520 Speaker 3: It was in One of Alyssa's best friends is a nurse. 181 00:07:48,560 --> 00:07:49,920 Speaker 3: Her name is Taylor. She's awesome. 182 00:07:50,640 --> 00:07:54,960 Speaker 1: The stuff that you guys have to go through is insane. 183 00:07:55,160 --> 00:07:57,240 Speaker 1: And to hear the way that people talk to you too, 184 00:07:57,600 --> 00:07:59,280 Speaker 1: and I get it. They're going through a lot of stuff, 185 00:07:59,280 --> 00:08:02,679 Speaker 1: but once it's don't like the food stuff. These people 186 00:08:02,760 --> 00:08:04,600 Speaker 1: like you, you've taken care of you, You're gonna put 187 00:08:04,600 --> 00:08:06,360 Speaker 1: a needle in them. I mean, you could mess that up. 188 00:08:06,400 --> 00:08:08,600 Speaker 1: At any point, I'll. 189 00:08:08,360 --> 00:08:10,240 Speaker 7: Be like running back in the hallway because I was 190 00:08:10,280 --> 00:08:12,600 Speaker 7: just coding a patient. A patient family members yelling at 191 00:08:12,640 --> 00:08:14,520 Speaker 7: me because I didn't bring them a diet pepsi on time. 192 00:08:14,720 --> 00:08:19,720 Speaker 3: Yeah, it's ridiculous. My voice for them would be like, 193 00:08:20,080 --> 00:08:20,880 Speaker 3: what hurt you? 194 00:08:21,960 --> 00:08:24,160 Speaker 4: I'm sorry, we don't have diet pepsi. We only have 195 00:08:24,240 --> 00:08:25,440 Speaker 4: diet coke. Is that okay? 196 00:08:25,680 --> 00:08:26,160 Speaker 2: No it's not. 197 00:08:28,240 --> 00:08:30,080 Speaker 7: But yeah, it's like they think that you are their 198 00:08:30,120 --> 00:08:33,000 Speaker 7: only patient and the only priority. So you have to 199 00:08:33,040 --> 00:08:34,800 Speaker 7: just keep a straight face though for the whole twelve 200 00:08:34,800 --> 00:08:37,760 Speaker 7: hours and yell and scream when you get in the car. 201 00:08:38,120 --> 00:08:40,960 Speaker 3: No kidding. Well, hey, Kaylee, thank you for doing what 202 00:08:41,000 --> 00:08:41,319 Speaker 3: you do. 203 00:08:42,480 --> 00:08:42,920 Speaker 7: Thank you. 204 00:08:43,120 --> 00:08:45,480 Speaker 2: The nurses need to hire and you've got become accussed 205 00:08:45,480 --> 00:08:46,319 Speaker 2: all the patients out. 206 00:08:46,400 --> 00:08:47,640 Speaker 3: That's what they need to do. Kaylee. 207 00:08:47,679 --> 00:08:51,200 Speaker 1: Have you have you registered for the uh the love 208 00:08:51,240 --> 00:08:53,520 Speaker 1: for a legend thing that we're doing with such. 209 00:08:53,160 --> 00:08:53,760 Speaker 3: A credit unions? 210 00:08:53,960 --> 00:08:54,320 Speaker 8: Twice? 211 00:08:55,480 --> 00:08:57,319 Speaker 7: I did it for my husband too, because he's a 212 00:08:57,400 --> 00:08:57,960 Speaker 7: nurse as well. 213 00:08:58,240 --> 00:09:01,160 Speaker 3: Really, okay, Harry, we got to look in there. 214 00:09:01,960 --> 00:09:05,920 Speaker 1: Look in the registrations, Terry, look at the registration for Kayley, 215 00:09:06,520 --> 00:09:07,600 Speaker 1: Kaylee and Veal Rico. 216 00:09:08,600 --> 00:09:08,959 Speaker 3: All right,