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Speaker 1: All right, back at it we go. You're at Home

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Speaker 1: with Gary Salvin. Thanks for joining me. You know one

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Speaker 1: thing we talk about every week, or it sure seems

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Speaker 1: like it is, I gotta leak here, I gotta leak there.

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Speaker 1: I don't know. Is it coming from a pipe? Is

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Speaker 1: it coming from the boot on the roof? Is it

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Speaker 1: the flashing? Is that the waterline is the Yeah, we're

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Speaker 1: always looking for that leak. As I've said many years

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Speaker 1: ago after doing this show for forty years, is the

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Speaker 1: number one enemy in our home water water. So we

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Speaker 1: got an expert today. We got Ian Green. He is

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Speaker 1: an expert with flow Logic, and we're gonna discuss monitoring

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Speaker 1: and protecting your home from leaks all year round, not

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Speaker 1: just this week, all year round. Ian, Welcome to that

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Speaker 1: Home with Gary Salvin. How are you?

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Speaker 2: Good morning. I'm doing well and I really appreciate the

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Speaker 2: opportunity to join today.

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Speaker 1: You're quite welcome. I'm just happy you sprung forward, had

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Speaker 1: the time right, and the life moves on. That was good.

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Speaker 2: So far, so good.

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Speaker 1: There you go, But there you go. So tell me

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Speaker 1: a little bit first about flow Logic.

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Speaker 2: Yeah. Full Logic is the pioneering brand of flow based

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Speaker 2: leak detection automatic water shutoff technology. So for more than

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Speaker 2: twenty five years, Full Logic has offered a device that

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Speaker 2: monitors the water use in your home or your property,

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Speaker 2: could also be a business, and it catches leaks by

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Speaker 2: the simple idea that typical water use comes in starts

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Speaker 2: and stops with intentional use. Leaks are unintentional and when

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Speaker 2: they start, they typically don't stop. There are device monitors

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Speaker 2: that use it that is that normally long based on

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Speaker 2: the occupancy of the home, and we'll shut it off

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Speaker 2: automatically to prevent water damage and water waste. Both are

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Speaker 2: really big issues in this country, really around the world.

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Speaker 1: Yeah, so your guest appearance today is very timely because

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Speaker 1: we got into a conversation I think it was about

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Speaker 1: two or three weeks ago about I think what you're

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Speaker 1: going to talk about is similar to what we were

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Speaker 1: talking about. And it all started with a caller that

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Speaker 1: was getting new bids on his homeowner's insurance and they

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Speaker 1: started talking about leak detention devices and they would give

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Speaker 1: you a rebate on that. I don't know if this

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Speaker 1: is the same thing or not, but if it's monitoring leaks,

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Speaker 1: it sure sounds like this is the case, and so

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Speaker 1: when I saw you were available, I was like, all

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Speaker 1: over it. So is this? I mean, we're really You're

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Speaker 1: right when you're turning water on, you shut it off.

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Speaker 1: We all have patterns, right, even our use of water

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Speaker 1: in a way has patterns, and this detects that non pattern.

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Speaker 2: That de text. But on pattern and what do you

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Speaker 2: hit on? I imagine there's just imagining lots of heads

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Speaker 2: nodding right now, because I imagine a lot of your

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Speaker 2: listeners have had the experience where their insurance companies said, hey,

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Speaker 2: if you want to save on your insurance, install a

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Speaker 2: linked detection device. Yeah, and taking it to the next level,

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Speaker 2: many insurers now are actually saying, hey, if you want insurance,

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Speaker 2: you have to have a leak detection device, because the

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Speaker 2: water damage is the second leading cause of insurance losses

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Speaker 2: each year, right behind wind and hail. And it's really

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Speaker 2: hard to prevent wind and hail. It's hard to prevent

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Speaker 2: hurricanes and unfortunately hard to prevent wildfires, all these things

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Speaker 2: that are causing catastrophic insurance losses. It's actually not that

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Speaker 2: hard to prevent well water damage.

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Speaker 1: Usually. I've been in home improvement my whole life for

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Speaker 1: hardware stores, have been doing a show for forty years.

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Speaker 1: And one thing I always pride myself. I usually on

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Speaker 1: top of things. And we also rebid our insurance and

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Speaker 1: probably about November and the same thing came up. It

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Speaker 1: was the two hundred and fifty dollars rebate on insurance.

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Speaker 1: And I said, yeah, I'm going to look into that.

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Speaker 1: You know how that phrase goes, right, Yeah, I'm going

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Speaker 1: to look into it. Then I got in my car

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Speaker 1: and when this caller came up, I'm going like this

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Speaker 1: person was kind of saying, oh, you know, I've been

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Speaker 1: doing some researchers a couple of brands out, can you

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Speaker 1: and I try not to do a consumer report show?

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Speaker 1: And I said, yeah, gosh, I was going to do

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Speaker 1: that too. I don't have one in my home. So

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Speaker 1: not only can you educate my listeners, you can educate me.

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Speaker 1: So let's talk about what this product is and what

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Speaker 1: kind of hidden leaks do homeowners discover.

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Speaker 2: Yeah, they're when insurance companies are requiring or recommending and

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Speaker 2: offering an a centive to put leak detection in almost universally,

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Speaker 2: they're saying it needs to be a flow based system.

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Speaker 2: Many people. More people are aware of the little pucks

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Speaker 2: and little sensors you may put around your home. Some

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Speaker 2: are connected to Wi Fi. Some just make noise when

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Speaker 2: they see water. That's one way of catching leaks. But

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Speaker 2: those kind of have to be in the right place

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Speaker 2: at the right time, and most of them aren't connected

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Speaker 2: to about to shut the water off. The flow based

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Speaker 2: systems like flow Logic are monitoring the water flow and

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Speaker 2: looking for that abnormal flow and then and then shutting

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Speaker 2: it off automatically. There's it's a category of product that's

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Speaker 2: actually growing quite quite rapidly, mostly driven by insurance companies

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Speaker 2: starting to realize this is a way that we can

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Speaker 2: control everybody's costs if we cut down a claims, we're

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Speaker 2: all going to win in that because we're you know,

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Speaker 2: our premiums of course, are paying for other people's claims,

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Speaker 2: so we can reduce those. And again the one category

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Speaker 2: of claims now you mentioned like where are leaks happening

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Speaker 2: all sorts of places. And you know, one reality that

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Speaker 2: we all faced with this nothing last forever, Nothing last forever,

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Speaker 2: and that that definitely holds true for our plumbing infrastructure.

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Speaker 2: You know, the average age of a home in the

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Speaker 2: United States is more than ever before. Our infrastructure is

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Speaker 2: aging pipes and fittings. Eventually these things break down. The

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Speaker 2: most common places that the leaks happen that are damage

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Speaker 2: inducing are actually the supply lines that feed our toilets,

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Speaker 2: are sinks or ice makers, our dishwashers or washing machines

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Speaker 2: in particular, it's actually recommended that you change those supply

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Speaker 2: lines at least every decade. I like to do mine

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Speaker 2: every seven years, or anytime you change out appliant, always

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Speaker 2: put a new apply on because that is the number

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Speaker 2: one area that leaks occur that cause damage, and so

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Speaker 2: there's damage inducing leaks, and then there's just wasteful leaks,

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Speaker 2: and the wasteful leaks are there is wider scarcity, particularly

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Speaker 2: in different parts of the country. There are some municipalities

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Speaker 2: who are actually incentivizing folks in giving rebates to police

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Speaker 2: detection devices, and the way insurance companies are on the

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Speaker 2: insurance side, so it's really kind of all happening on

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Speaker 2: both fronts. They are driving folks in to realize blow

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Speaker 2: based leak detection, like flow logic, is something that's gonna

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Speaker 2: save me money, It's gonna protect my home and my

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Speaker 2: way of life. Water losses can put you out of

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Speaker 2: your home for months sometimes to damage.

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Speaker 3: Yeah.

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Speaker 1: So so like washing machine hoses, you know, we used

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Speaker 1: to have the old rubber ones, well we still do.

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Speaker 1: Then we got the stainless steel wrap. The toilet lines

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Speaker 1: they used to just be a little plastic things with

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Speaker 1: a little compression ring, and now we got the hose ones.

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Speaker 1: So you know, the manufacturers have changed the way they're

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Speaker 1: building supply lines. But I totally agree with you. I mean,

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Speaker 1: even copper pipe in a home, you start seeing, you know,

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Speaker 1: the green stain, and then you start worrying when you

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Speaker 1: start getting white crustaceans, because sometimes the next step is

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Speaker 1: you start getting droplets of water and you start seeing

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Speaker 1: the spot on the ceiling. I get all that. So

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Speaker 1: these devices are they developed to go right on the

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Speaker 1: main wall water line and then it's got like a

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Speaker 1: computer measuring it or how yeah is that where it stalls?

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Speaker 2: Yeah, that's right. So it goes in the main water

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Speaker 2: line right where the water enters the property. And it

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Speaker 2: doesn't matter how big your property is. If you're you know,

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Speaker 2: eight hundred square foot efficiency or a you know, fifteen

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Speaker 2: thousand square foot mansion, any league that happens anywhere is

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Speaker 2: going to be fed through that main line. So if

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Speaker 2: you've got a device that's monitoring all the water entering

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Speaker 2: that property, no matter where, how far from that point

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Speaker 2: that water's exiting through, leak is what it's looking for, right,

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Speaker 2: going to be able to catch it and shut it

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Speaker 2: off automatically.

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Speaker 1: Wow Wow, Yeah, I know this industry is a growing industry.

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Speaker 1: Then that's why we're having this discussion. So where do

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Speaker 1: you buy these? Do you go to a plumber to

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Speaker 1: do them? You know, what kind of money are you

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Speaker 1: talking about upfront? Just kind of an overview gets people excited,

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Speaker 1: including me, about getting off our toughs and getting this done.

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Speaker 2: Yeah, you know, I think it's something every home needs.

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Speaker 2: I've I've heard some people think say, well, you know this,

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Speaker 2: These will be like smoke detectors in ten or twenty years.

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Speaker 2: Insurance will require them. But it's really a smart thing

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Speaker 2: to do just to protect your way of life. The

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Speaker 2: plumbing leagues are they strike quite quite commonly, particularly if

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Speaker 2: their home is larger. If you if you travel more,

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Speaker 2: you're more risk. You can go to any plumber can

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Speaker 2: can get one of these for you. You could call

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Speaker 2: your favorite plumber. They all have the skills to put

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Speaker 2: a system in because the plumbing part of it is

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Speaker 2: really just like putting about. Then it requires power, and

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Speaker 2: then you know there's a there's a there's that part

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Speaker 2: of it. But you can just go to your plumber

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Speaker 2: and tell them that you want to full logic, for example,

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Speaker 2: and they're going to be able to apply it for you.

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Speaker 2: The manufacturers also sell them directly from their websites to

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Speaker 2: really try to make it easy as possible.

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Speaker 1: That is, Boy, you use the analogy of the smoke detector.

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Speaker 1: I mean, you're you're exactly right. I just replace the

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Speaker 1: some pump I was going to be gone for a

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Speaker 1: few weeks, and that thing was like ten years old,

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Speaker 1: and it's it's got a detector if it spills out

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Speaker 1: of the croc. But if you're not here, that doesn't

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Speaker 1: help me any And you can sound all the alarms

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Speaker 1: you want. And now they got them Wi Fi base

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Speaker 1: and everything else. And so how does it communicate with

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Speaker 1: you just shuts the water off or how does it

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Speaker 1: say Gary, you got a problem?

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Speaker 2: Yeah, So different devices approach it in different ways. I'll

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Speaker 2: speak to a whole lotting the one I know best.

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Speaker 2: There's the whole mode in a way mode and the

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Speaker 2: user decides how long they want to let water flow

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Speaker 2: based on the occupancy of the home, and typical the

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Speaker 2: longest thing most people do are things like showers. You

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Speaker 2: have ten minute showers, for example, so you may put

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Speaker 2: thirty minutes in your home mode via the fault. It's

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Speaker 2: even two shower is overlap by a couple of seconds,

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Speaker 2: it would only be twenty minutes. So it's looking for

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Speaker 2: continuous flow. And if that continuous flow, for example, goes

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Speaker 2: beyond thirty minutes, and you can adjust the setting, then

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Speaker 2: it'll be suspected. As the leak can shut off automatically.

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Speaker 2: The device can devices continue and alert ham about to

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Speaker 2: shut the water off. For me, if I'm out water

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Speaker 2: in my garden, I forgot to put it in the

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Speaker 2: snooze mode by pass mode, so that prevents the nuisance

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Speaker 2: shut offs, but it will shut it off automatically, which

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Speaker 2: is an important point you mentioned. Going out of town,

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Speaker 2: you know, when you're not there, you can't see the

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Speaker 2: leak happening, or if you're there and the leak is

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Speaker 2: very small and hiding behind the wall or in a

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Speaker 2: place or in a room where you don't go, typically

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Speaker 2: it's important to proactively shut it off. Whether whether you're

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Speaker 2: home or not home. The devices have more vigilant oversight

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Speaker 2: over what's the leak and what's not a leak, based

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Speaker 2: on the occupancy of the home, and you can automate

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Speaker 2: that with your security system. So you just plug it

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Speaker 2: in and you set it and you basically forget it.

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Speaker 2: You have one more thing you're going to have to

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Speaker 2: manage in your home, or asking permission to take a shower,

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Speaker 2: any thing like that. When you get these devices programmed

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Speaker 2: dial in integrated into the rest of your smart home,

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Speaker 2: which they have the ability to do. Uh, it's really

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Speaker 2: you know, no effort after you get it installed.

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Speaker 1: Well, these go ahead, go ahead.

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Speaker 2: You asked about the cost, you know, there there's a

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Speaker 2: range of devices on the market. You know, some are

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Speaker 2: you know, lower costs and and and have you know,

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Speaker 2: lower smaller warranties and actually require more water in order

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Speaker 2: to be able to see flow in real time. And

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Speaker 2: then there's you know, full products like Theologic which are

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Speaker 2: more say more of the premium price plant but their

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Speaker 2: solid broads and they are our system can see uh

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Speaker 2: flow as small as a half an ounce for a minute,

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Speaker 2: like almost like a drip per second in real time.

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Speaker 2: You get more vigilant control. You're gonna spend a little

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Speaker 2: more money for that. You're actually gonna pay the plumber

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Speaker 2: the same amount no matter which device you're putting in.

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Speaker 2: So you know, it's it's incumbent on the home owner

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Speaker 2: to kind of think about what trade offs they want

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Speaker 2: in terms of trying to save money on the front end,

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Speaker 2: or or maybe spend a little more and get more

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Speaker 2: vigilant patrol a device that may last a little longer.

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Speaker 1: Ian, You've been just a great help. Now let me

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Speaker 1: have your website, because I'm sure a lot of people

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Speaker 1: want to just kind of check that out, become a

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Speaker 1: little more familiar with it. I'm sure you've got a

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Speaker 1: lot of great information on your website.

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Speaker 3: We do.

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Speaker 2: In fact, one thing is so it's flow logic and

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Speaker 2: there's no W. It's spelled f l O l O

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Speaker 2: g i C so f l O l O g

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Speaker 2: i C dot com. If you show down to the

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Speaker 2: bottom of our homepage, there's actually a risk assessment guy

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Speaker 2: that the homeowners can can go through and it asks

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Speaker 2: you questions like how large is your home, how many appliances,

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Speaker 2: how occupy often is your home occupied, and different things

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Speaker 2: like that and it will actually give you a score

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Speaker 2: on your risk level. Of course, if you if you

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Speaker 2: tell that assessment that you have a lead detection device,

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Speaker 2: your risk is going to go down significantly. H And

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Speaker 2: that's that's the whole idea is to reduce that risk

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Speaker 2: and save it on your insurance, save water infrastructure, and

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Speaker 2: just protect your way of life because nobody wants to

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Speaker 2: deal with the water.

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Speaker 1: Yeah no, no, that's a bad, bad feeling. All right,

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Speaker 1: give me that website one more time.

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Speaker 2: Yeah, so it's fulllogic dot com f l O l

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Speaker 2: O d I C is spelling a full logic.

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Speaker 1: Very good. Ian. Thank you for your time and thanks

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Speaker 1: for your knowledge, and thanks for your product that your boy.

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Speaker 1: That money upfront goes a long way and preventing you know,

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Speaker 1: some big time damage and I know what kind of

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Speaker 1: damage that creates, and so thank you for that.

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Speaker 2: I appreciate it.

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Speaker 1: Stay draw everybody, all right, man, take care. Thanks, all right,

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Speaker 1: we'll continue absolutely flow logic. It's f l O okay

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Speaker 1: l O g I C dot com. Check it out.

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Speaker 1: I keep telling myself, I'm going to do this, and

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Speaker 1: I am going to do this. I hope I do

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Speaker 1: it before I find out I had a problem, and

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Speaker 1: I think we can all kind of think about it

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Speaker 1: that way. Yeah, something you got to do yesterday.

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Speaker 3: All right, we'll continue with your calls. If you'd like

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Speaker 3: to join us, please do. It's eight hundred eighty two

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Speaker 3: three eight two five y five at Home with Gary Sullivan.

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Speaker 3: Help for your home is just a click away at

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Speaker 3: Garysullivan online dot com. This is at Home with Gary Sullivan.

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Speaker 3: A flooded basement can destroy your home in minutes. Flooring,

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Speaker 3: But when storms hit, power fails and pumps quit, you

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Speaker 3: from the easy Breathed ventilation system ahead an easy Breathe

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Speaker 3: I scrubbed, I sprayed, I even left windows open for days,

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