Speaker 1: All right, it is Mojo in the morning phone number
Speaker 1: eight four to four. Mojo Live Tax is nine to
Speaker 1: five to five zero zero. I uh god, I got
Speaker 1: a couple of things I wanted to bring up, and
Speaker 1: I feel like I'm missing out on it if I
Speaker 1: don't talk about uh, if I don't talk about return,
Speaker 1: it's now January is not called januarymore. It's called root
Speaker 1: return Youary. Have you heard that at all?
Speaker 2: No?
Speaker 1: I keep seeing this story on a bunch of different posts.
Speaker 1: I saw it a ton before Christmas. Earnuary, return Youary.
Speaker 1: The month of January is the return month where everybody
Speaker 1: returns their holiday gifts. Oh and by the way, more
Speaker 1: and more businesses are doing the if you don't return
Speaker 1: by a certain date, you can't return them anymore. Because
Speaker 1: I yesterday went to Whole Foods and I walked inside
Speaker 1: there because I had to pick up a couple of things,
Speaker 1: and they're the only ones that have the cottage cheese
Speaker 1: that I like. I know, it's crazy, Like I love
Speaker 1: this cottage cheese. It's called good cottage cheese, and they
Speaker 1: don't have it anywhere else. So I go in there
Speaker 1: and I'm like, what is everybody doing? And they're all
Speaker 1: in the front of the store and they're all returning crap,
Speaker 1: and I'm looking at them all going crazy returning stuff,
Speaker 1: and they're you know, there are tons of boxes and things.
Speaker 1: So roughly one in five holiday purchases end up getting
Speaker 1: returned or expected to be returned, and they will be
Speaker 1: returned within the first couple of weeks of Christmas, because
Speaker 1: guess what if you don't, you don't get it your
Speaker 1: money back anymore.
Speaker 3: All my returns one which is in my purse right now.
Speaker 3: It's something that I got for Lucy, what she doesn't
Speaker 3: even know she got because I never get ended up
Speaker 3: getting it.
Speaker 4: She had she had too many gifts. So I was like,
Speaker 4: all right, some of these were going back.
Speaker 1: And did you wrap it at all? Or no, you
Speaker 1: didn't wrap it, No, so you just had it.
Speaker 3: But I have to return it to Sephora, and safora
Speaker 3: is like I hate going to I don't need to.
Speaker 5: You end up not returning they just there, Like I
Speaker 5: have ornaments that I didn't use and they're just sitting there.
Speaker 1: So do if you have something that's like clothing wise,
Speaker 1: and you don't return it, do you event and do
Speaker 1: you eventually just wear it and say okay, even though
Speaker 1: I didn't like it.
Speaker 5: I'm at that point now. I bought like this two
Speaker 5: piece like a top and the bottom. The top fit,
Speaker 5: the bottom is like super long, and in my mind,
Speaker 5: I'm like, yeah, I should return is. And it costs
Speaker 5: like one hundred and fifty dollars, like it wasn't like.
Speaker 5: I was like I need one hundred fifty dollars, but
Speaker 5: just never got around to it.
Speaker 6: And then finally I don't want to do all that though.
Speaker 5: Do you know, I guess I have to now because
Speaker 5: it's too late for me to sit the.
Speaker 1: Bad Do you know They say that the average person,
Speaker 1: and this is bigger than ever before, has at least
Speaker 1: three items in their closet with tags that are still
Speaker 1: on it because they intend to either return them or
Speaker 1: they just say, you know what, I'm not gonna wear
Speaker 1: because it doesn't fit me in or whatever.
Speaker 5: I got some pants that I bought from some company.
Speaker 5: I don't even know the name of it, but I
Speaker 5: think they were in China, and they got way smaller
Speaker 5: and waste thing we do so extra large. I thought
Speaker 5: it was American. It's an extra large in China, which
Speaker 5: I steal. Don't feed those are my like, hopefully one
Speaker 5: day I'll be skinny enough fans.
Speaker 1: Yeah, ihave that sizes can differ.
Speaker 6: You know.
Speaker 3: You know what's starting to bug me though, is some
Speaker 3: of these companies are making it so difficult for you
Speaker 3: to return. I bought my babysitter this hoodie. I don't
Speaker 3: know if you've seen these hoodies. It's called like dear
Speaker 3: person behind me. It has like this message on it.
Speaker 3: I saw a guy, Yes, I love it. I was like, oh,
Speaker 3: my babysitter would love that. So that was like one
Speaker 3: of the things that I got her. Well, it came
Speaker 3: it was the worst quality. I'm like, this thing's gonna
Speaker 3: catch on fire if she goes near my candle. So
Speaker 3: I'm like, I'm I'm not giving this to her.
Speaker 4: I need to return it.
Speaker 3: Well, it was one of those things where you had
Speaker 3: to email the company your order.
Speaker 4: Nuh bla blah blah.
Speaker 3: Okay, fine, they respond and they're like, instead of returning,
Speaker 3: can we offer you twenty percent off all right?
Speaker 4: Then back?
Speaker 3: No, I really would just like to return it. Then
Speaker 3: they send me another email instead of returning, what if
Speaker 3: we offer you forty forty percent off refund? I'm like, no,
Speaker 3: I really don't want it, please sending me emails. Then
Speaker 3: they're what, what if we offer you a sixty percent
Speaker 3: refund to your original form of payment.
Speaker 4: I'm like, I don't want this anymore, Please send it back.
Speaker 6: Yeah, credits. I'm all right.
Speaker 1: So here's here is a topic that I think could
Speaker 1: be kind of funny. I want to talk to people
Speaker 1: that are in the biz, the people that work in
Speaker 1: the stores, and I want to know what's the craziest
Speaker 1: thing you've seen somebody return or what did it look
Speaker 1: like when they were returning.
Speaker 6: It, Because I bet you that people get.
Speaker 1: A lot of this at Costco, our Sam's Club or targets.
Speaker 1: They get crazy stuff like people that like I always
Speaker 1: love the guy that tries to return to the carcass,
Speaker 1: you know, the he tried to return and they you
Speaker 1: know those chickens they sell in the stores half eaten
Speaker 1: chicken and said that it wasn't good. I love those stories.
Speaker 1: Eight four to four Mojo Live eight four four sixty
Speaker 1: six five sixty five four eight Or what did you
Speaker 1: find out about the purchase that you got when you
Speaker 1: returned it? Because this is another one too. You ever
Speaker 1: try to return something that aunt Sally buys for you.
Speaker 1: And you know anybody with the name Sally is crazy. Well,
Speaker 1: Aunt Sally, you find out got it at a garage
Speaker 1: sale or something and it had a tag on it
Speaker 1: and tried to pose it or maybe it's like one
Speaker 1: of those things I used to have.
Speaker 6: We we had it was our aunt Aaron. Aaron would buy.
Speaker 1: Us stuff and I remember trying to return it because
Speaker 1: she never got my size right. Like Aaron would buy
Speaker 1: me a medium. I don't think I've been a medium
Speaker 1: at birth and she got She'd get me like this
Speaker 1: medium sweater and I'd bring it back and they would
Speaker 1: say to us, they'd go, they go, where'd you get
Speaker 1: this thing at?
Speaker 6: We haven't sold this thing in a decade, you know
Speaker 6: what I mean? Like it would be one of those
Speaker 6: type of things.
Speaker 1: Eight four to four Mojo Live eight four four six
Speaker 1: six five six five four eight. You know what my
Speaker 1: big thing now is Kevin brought up something interesting with
Speaker 1: the Chinese sizes and stuff. You know what bothers me
Speaker 1: when I'm buying something online and it will say online
Speaker 1: that the model wearing it is a size medium, and
Speaker 1: I look at it.
Speaker 4: He is six tall and he's size large.
Speaker 5: Yeah, it's such a lie. Every model he seeks too,
Speaker 5: and where's a medium?
Speaker 7: Are right?
Speaker 1: I'm like, there's no way that guy. Guy's way skinnier
Speaker 1: than that. What's going on, Nicole? What's happening?
Speaker 8: Oh?
Speaker 7: Hey?
Speaker 9: So I had some like crappy spatula in my stocking
Speaker 9: at like a cheap crappy one and ugly dish towel,
Speaker 9: and I knew it came from Walmart, so I brought
Speaker 9: it there for store credit.
Speaker 7: It got ten dollars store credit.
Speaker 9: And ended up getting a six and a half foot
Speaker 9: pre Christmas tree for nine dollars.
Speaker 4: Oh my god, I want jumping up and down.
Speaker 6: That is a crazy that's a fine of fines. I
Speaker 6: was so excited.
Speaker 7: Yeah, it was awesome.
Speaker 1: That's craziness that you can get that. But I'm gonna
Speaker 1: go to Walmart today and see if they got any
Speaker 1: more trees. What's up, Aaron?
Speaker 6: How you doing.
Speaker 7: By their good morning.
Speaker 1: Happy room on the float, I wasn't gonna say Happy
Speaker 1: New Year. I was gonna say happy return Youuary.
Speaker 6: Oh no, I don't return on I'm too lazy.
Speaker 10: So I used to be a assistant manager at a
Speaker 10: dollar General back in Illinois, and uh, he had.
Speaker 7: This guy he would always coming. He was a little odd,
Speaker 7: and he returned a like twenty ounce mountain dew. There
Speaker 7: was nothing left in it, and he was like, this
Speaker 7: just didn't taste good.
Speaker 6: Oh don't drinking, And you gave him back his dollar.
Speaker 7: Yeah, you drink the whole freaking thing.
Speaker 6: Yeah, oh you think that's crazy.
Speaker 1: I got a texture here right now, a texture that
Speaker 1: says that they work at a pizza place. And a
Speaker 1: person brought a pizza back or a pizza box back
Speaker 1: with one slice left and said that the pizza was back.
Speaker 6: I gotta try. It's crazy. I'm gonna buy tweaks and
Speaker 6: only eat one of the steaks. Just see what they
Speaker 6: said about Diana. Diana.
Speaker 1: We were talking about Costco. You guys see crazy stuff
Speaker 1: there as far as returns are.
Speaker 11: Concerned, right, yes, can you hear me?
Speaker 6: I got you? What's going on?
Speaker 8: Okay?
Speaker 11: Oh my god? So yes, crazy returns. I work at
Speaker 11: the return counter. This one was kind of something I've
Speaker 11: not seen before. It was a vagina tightening device?
Speaker 4: What Cosco sells that?
Speaker 6: So the googles online?
Speaker 11: I guess online. And another crazy one, because like I
Speaker 11: have a bunch, someone returned a pair of pants and
Speaker 11: they said they had never worn them before. But then
Speaker 11: a pair of underwear fell out of that.
Speaker 6: Oh my gosh.
Speaker 11: Absolutely insane. Or we with like soup streaks.
Speaker 1: And they you know what you know, Julie, You know
Speaker 1: what I do. I go to Costco and I always
Speaker 1: walk in I scan my card. Now they make you
Speaker 1: scan your card and I walk over to where the
Speaker 1: service desk is, where the returns are, and just scan
Speaker 1: to see.
Speaker 6: What people have all the my way out because I say.
Speaker 1: If I get a gold one like where I can
Speaker 1: send a video to Bianca and we can post it.
Speaker 1: People are after Christmas, but also even after Thanksgiving. I
Speaker 1: saw a guy return in a pie that had a
Speaker 1: pumpkin pie that was half eaten.
Speaker 4: It's funny.
Speaker 11: Oh yeah, yeah, that's actually very very common. We get
Speaker 11: a lot of food returns, like they'll just return one
Speaker 11: rot and apple.
Speaker 1: Unbelievable. Brittany is a manager of a victorious secret.
Speaker 4: Oh I can only imagine.
Speaker 6: Let's hear the stories, Brittany, and what do you got return?
Speaker 6: You arey?
Speaker 7: Oh my god. Yeah. So I was a manager of
Speaker 7: Victoria's Secret, multiple locations for years. The amount of times
Speaker 7: we would get Laingderie and panties back that were used,
Speaker 7: and you could clearly tell they were used, like it
Speaker 7: could see that is everything. It was so disgusting.
Speaker 3: So if somebody like throws those across the counter at
Speaker 3: you to return them, you can't say anything.
Speaker 7: Is that your you're not too opposed to, but I'd
Speaker 7: be like, clear these were used.
Speaker 9: I would yeah, oh my god, how embarrassed If you
Speaker 9: can't afford it, don't buy it?
Speaker 1: Yeah, it's how embarrassing is it to like return?
Speaker 6: I guess I'm not gonna lie.
Speaker 10: I do this stuff all the time now with the underwear,
Speaker 10: but it's not return youary for me.
Speaker 6: It's like all year around.
Speaker 4: Wait, you know beyonc is a professional.
Speaker 11: Though.
Speaker 4: I have a machine.
Speaker 10: I have a Google sheet of everything I buy and
Speaker 10: then I when I return it the status returned.
Speaker 4: Yes, of course, don't you have the singy.
Speaker 10: I bought a tag gun so I can retag myself legit.
Speaker 4: Yeah, it does return everything.
Speaker 6: You're a thief. That is horrible.
Speaker 10: I even bought a Christmas present for Bryce. I bought
Speaker 10: him a coat, I made him wear it, and then
Speaker 10: I returned it right.
Speaker 6: After retag It is Christmas.
Speaker 10: Jingle Ball fit by jumpsuit di war. I bought two
Speaker 10: of them either. I literally got it hemmed and I
Speaker 10: got it altered and I returned it after Bianca.
Speaker 6: You're going at it and I got the refund. This
Speaker 6: is called borrowing and renting. That's it.
Speaker 1: Listen to this, Judy, Are you there, Judy? I am
Speaker 1: Bath and Body Works is where Judy worked. And what
Speaker 1: would you get people returning?
Speaker 8: We would get can you hear me? Okay?
Speaker 6: I got you clear? Yep. Check one to check one too.
Speaker 8: They're one guarantee policy, which they no longer have. They
Speaker 8: would sell those mesh sponges and they were guaranteed, and
Speaker 8: we would have people bring in wet born apart mesh
Speaker 8: bunges for real.
Speaker 1: Yes, And you can smell when a sponge has been
Speaker 1: used to like it smells bad.
Speaker 8: It was like they took scissors to it in the
Speaker 8: altar apart, but it'd be wet.
Speaker 6: Good lord. What does a sponge cost now? Nothing?
Speaker 1: Right?
Speaker 8: They don't fell them anymore.
Speaker 6: I don't blame them.
Speaker 1: And you know it's bad when they change the policy
Speaker 1: because of Bianca in her returns.
Speaker 6: Hold on. Billy works at Spencer's Spencers.
Speaker 1: You know the place that you go to all the time,
Speaker 1: and you'd be a teenager goofing.
Speaker 6: What did you see somebody returning?
Speaker 11: Billy?
Speaker 6: So I was.
Speaker 2: I don't work at Spencer's, but I was their shopping
Speaker 2: and I had overheard someone returning edible underwear because they
Speaker 2: didn't like the.
Speaker 6: Flavor after they take underwear. Anyway, that's crazy. Yeah, I'll
Speaker 6: be into it at least once.
Speaker 7: Oh my god, stuck to it still?
Speaker 8: Jeez?
Speaker 6: What what's what's up? Mark? What did you want to say?
Speaker 2: Good morning?
Speaker 10: They?
Speaker 2: I just want to remind everybody to do their price
Speaker 2: of justice after the holidays. So the holidays, I bought
Speaker 2: a bunch of ribbons for building sconces over the windows, blankets,
Speaker 2: decorated the tree and whatnot. It was like ten bucks
Speaker 2: a roll. So walked in the Sands Club yesterday. That
Speaker 2: stuff was on sale for two dollars and ninety eight cents.
Speaker 2: I got sixty five dollars back.
Speaker 4: I always do the price adjustment, do you really?
Speaker 8: Yeah?
Speaker 3: Yeah?
Speaker 9: I did it?
Speaker 4: Yeah yeah, man, remember do.
Speaker 2: Your price adjustments?
Speaker 6: Can you explain?
Speaker 4: I bought something?
Speaker 3: So I bought a pair of shoes for my sister,
Speaker 3: and I bought them and they were full price and
Speaker 3: then right and I bought them like a few days
Speaker 3: before Christmas. Right after Christmas, they were sixty percent off.
Speaker 3: So I was going to grab the shoes for my sister.
Speaker 3: But I happened to be at the mall and I
Speaker 3: had my receipt and I said, do I need to
Speaker 3: bring these back or can you just do the price adjustment?
Speaker 3: And she did the price adjustment for me, and it
Speaker 3: was it was it was worth it for me to
Speaker 3: do that.
Speaker 6: Wow, yeah, all right, thank you, Mark, appreciate it.