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Speaker 1: I'm KRS the talk station.

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Speaker 2: It's seven forty two KRCD talk station. It's time for

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Speaker 2: Steve Belso from the Clemic County Veteran Services to talk

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Speaker 2: about emergency care in a non VA facility. Steve, it

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Speaker 2: is great having you back in Man. Thank you again

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Speaker 2: as always for what you're doing for the American veteran.

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Speaker 1: It is great to be with you, you your.

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Speaker 2: Crew at Klemic County Veteran Services, and of course a

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Speaker 2: shout out to everybody at the VA who's serving our

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Speaker 2: American veterans to the best of their abilities. But sometimes,

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Speaker 2: as I understand it, veterans have to go to a

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Speaker 2: non VA facility and that sure sounds like out of

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Speaker 2: network provider for us straight to you know, who didn't

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Speaker 2: serve the American military.

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Speaker 3: It's well one, yes, it is right, Yeah, it's life.

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Speaker 3: And so if I'm out of the Cincinnati area and

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Speaker 3: I happen to be traveling down to Florida as most

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Speaker 3: retirees do, why I don't know, I want to go

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Speaker 3: to Alaska. Nonetheless, it's your choice. When you're out of

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Speaker 3: state and out of our area. Who knows you're a

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Speaker 3: veteran with VA healthcare and.

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Speaker 2: All the vas aren't hooked up to some central computer

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Speaker 2: that says, yeah, this guy that came in with his

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Speaker 2: DD two to fourteen discharge and who signed up for

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Speaker 2: VA healthcare benefits in Hamilton County or Claremont County or

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Speaker 2: any of the other areas, they don't have a note

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Speaker 2: a record of that elsewhere.

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Speaker 3: Not that's in transition. So whole another conversation.

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Speaker 2: They're moving in that direction, though, is that like a

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Speaker 2: glimmer of hope There not even a glimmer.

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Speaker 3: Of hope that that is happening by location. And so

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Speaker 3: Serna was purchased by Oracle that sold it to the

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Speaker 3: VA so that all the VA facilities can have a

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Speaker 3: connection through our great cloud. Right, it's not floating overhead.

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Speaker 3: So now I can go from VA facility to facility

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Speaker 3: and oh there's Steve, right, I see you, instead of

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Speaker 3: being stovepiped into your VA locale only.

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Speaker 1: Okay, but this is.

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Speaker 3: This is more really the the emergent topic today is

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Speaker 3: about I'm traveling down seventy five and I'm in the

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Speaker 3: middle of Georgia and my my chest starts killing me.

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Speaker 3: Your arm is godlib Yeah, I need to pull off

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Speaker 3: at a hospital well, I'm not trying to find a

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Speaker 3: local VA hospital to go to exactly. It's an emergency.

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Speaker 3: So I'm going to take the first hospital I see now.

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Speaker 3: In Cincinnati area, most hospitals know are you a veteran?

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Speaker 3: And to call the the Cincinnati VA. The problem becomes

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Speaker 3: when we can move out of our area locally, most

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Speaker 3: hospitals are not asking you.

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Speaker 1: Are you a veteran?

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Speaker 3: Do you have VA healthcare?

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Speaker 1: Really?

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Speaker 3: And so it's up to the responsibility of the veteran

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Speaker 3: or the veterans family to contact the VA within seventy

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Speaker 3: two hours.

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Speaker 2: All right, Steve's going to continue on this very important

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Speaker 2: subject matter when we return. It's seven forty five right now,

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Speaker 2: fifty five KRC the talk station. I get to strongly

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Speaker 2: recommend fast and pro roofing.

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Speaker 1: I just put it fifty five KRC the talk station.

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Speaker 2: Way, it's seven seven fifty fifty five kr z the

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Speaker 2: talk station, Tima sitting comic. Let's start over right, Plima

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Speaker 2: County Veteran Services. Steve Bell Zone Studio, the executive director.

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Speaker 2: He is providing great service as an American veteran and

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Speaker 2: it's a great first stop for veterans issues out there,

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Speaker 2: maybe even getting signed up for VA benefits getting to

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Speaker 2: your appointments. Clemon County Veterans Services does it all, and

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Speaker 2: God bless them for it. So going into getting emergency

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Speaker 2: operative word care at a non VA facility. Your example, Steve,

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Speaker 2: was maybe on vacation in Florida, you got a grabber

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Speaker 2: going on while you're driving a car. All you want

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Speaker 2: is the nearest hospital. It's not a VA hospital, So

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Speaker 2: you go there, you get your emergency treatment. That is

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Speaker 2: not to say you can go to an urgent care facility.

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Speaker 2: It needs to be an emergency facility.

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Speaker 3: That's right, absolutely, yeah, sort of.

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Speaker 2: Proving that it is in fact a medical emergency, not

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Speaker 2: just loadable.

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Speaker 1: Well, well was right there. I just saw walk on it.

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Speaker 3: If it's non emergency base, then you would find a

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Speaker 3: local VA facility, which you can do outside of state.

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Speaker 3: But if it's an emergency, the VA wants you to

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Speaker 3: call nine to one one. Yeah, preferably right, instead of

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Speaker 3: driving yourself or have a spouse or someone of significant

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Speaker 3: interest take you to a non the closest hospital.

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Speaker 1: Let's say it that way.

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Speaker 2: Those circumstances, when met, results in the VA paying for

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Speaker 2: the services at an n VA facility.

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Speaker 3: Correct, Correct, They there's a caveat to this though.

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Speaker 1: Is welcome to life. It's this government run So I

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Speaker 1: just say it is right.

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Speaker 3: And so here's here's the misnumbers that most individuals don't

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Speaker 3: know if they have VA healthcare, especially those who use

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Speaker 3: the VA for one hundred percent of the healthcare their

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Speaker 3: primary care physician. Uh, they're part of a pack team

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Speaker 3: somewhere and I have one never been told this. I

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Speaker 3: learned this by a veteran coming to our office saying

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Speaker 3: the VA is not paying for my husband's two weeks

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Speaker 3: in the emergency room. And my service officer says, have

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Speaker 3: they called the VA number?

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Speaker 2: Red flag for VA families out there? Here's here's the

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Speaker 2: ultimate point on this. Yes, you'll get the payment covered,

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Speaker 2: but what do you have to do to make sure

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Speaker 2: that happens?

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Speaker 1: Steve Belzo, that's right.

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Speaker 3: You need to call if you can find if you're

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Speaker 3: at a VA, ask them for the community care card

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Speaker 3: because on it is a phone number. It is eight

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Speaker 3: four four seven two four seven six four to two.

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Speaker 3: And I suggest veterans and your spouses take a photo

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Speaker 3: of this that you have it resent on your phone

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Speaker 3: or save it as a phone contact number. So if

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Speaker 3: the veteran loved one is actually in the v VA

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Speaker 3: system for healthcare and has to visit the emergency room.

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Speaker 3: It's imperative that they let the hospital know they have

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Speaker 3: VA healthcare.

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Speaker 2: Okay, so right out of the gate, that'd be the

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Speaker 2: first step. Second step is, while they're getting the emergency care,

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Speaker 2: hopefully it's short term turnaround, they're in and out, they

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Speaker 2: can call this VA number. Now you said the number

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Speaker 2: was eight four four.

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Speaker 3: Seven two four seven two four seven eight four to two.

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Speaker 2: Seven eight four to two. I just want to make

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Speaker 2: sure it was repeated to my veteran friends and families

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Speaker 2: can get that down. So what happens if you don't

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Speaker 2: reach out to the VA and call that number within

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Speaker 2: seventy two hours?

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Speaker 3: Now you've got a I won't call it a fight.

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Speaker 3: You're not promised. It becomes from will to question a right.

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Speaker 3: So it's how it's filed. Most hospitals in our Cincinnati

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Speaker 3: area know to report to the VA and ask are

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Speaker 3: you a veteran? However, it's always best to double up

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Speaker 3: the effort and ensure that someone from the family is

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Speaker 3: calling the VA.

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Speaker 2: Okay, it's a pleasing thing to hear that our local

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Speaker 2: hospitals typically ask the question whether or not they're covered

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Speaker 2: under VA. Does the hospital unilaterally then contact the VA

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Speaker 2: for the family. So I just want to make sure

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Speaker 2: we're clear on this. Is it the norm for them

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Speaker 2: to do it? In other words, this condition, this phone

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Speaker 2: call has been satisfied by a hospital that asks whether

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Speaker 2: you're covered by the VA. Never take it for granted,

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Speaker 2: I knew you to say that, set It's.

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Speaker 3: One of those things. Double down on something like this.

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Speaker 3: Hospital emergency rooms are expensive, right right.

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Speaker 2: And of course the hospital wants to get paid, so

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Speaker 2: it's in their best interest to call the VIA because

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Speaker 2: that's where the reimbursement's going to come from.

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Speaker 3: It is, however, you don't know of the discipline and

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Speaker 3: the initiative of the individual that was the intake in

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Speaker 3: the emergency room to follow through to notify the VA.

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Speaker 3: So I would, because of the cost of these things

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Speaker 3: ensure for me. Hey, Mama, have this card. It is

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Speaker 3: a photo and I want you to call it within

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Speaker 3: seventy two hours. What if I'm incapacitated. What if I

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Speaker 3: did have a heart attack and they put me in

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Speaker 3: a coma automatically, I can't tell her. Hey, make sure

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Speaker 3: you call the VA, right, So this is for the

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Speaker 3: family members as well as a veteran to know this number,

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Speaker 3: because a family member can call the VA on behalf

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Speaker 3: of the veteran to notify them. My dad, my husband,

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Speaker 3: my uncle is currently an emergency room, just arrived here

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Speaker 3: and he's contacted and you may have to know his

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Speaker 3: last four is his social but somebody immedia Famili's got

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Speaker 3: to know that.

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Speaker 2: Yeah, having practice in the insurance coverage at realm law

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Speaker 2: when I was practicing law, whether or not something is

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Speaker 2: truly a definitional emergency, that quite often is it none

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Speaker 2: until you get in there and they determined that, well

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Speaker 2: it's not an emergency. Is that going to be a

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Speaker 2: factor here? I mean, if I think I'm having a

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Speaker 2: grabber heart attack, go in and it turns out no,

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Speaker 2: you have gas, right right, I won't know that until

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Speaker 2: going to the emergency room, but it may be deemed

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Speaker 2: non emergent situation.

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Speaker 3: You won't. But however, somebody had to validate that in

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Speaker 3: the emergency room. Okay, right, you're not a physician, neither

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Speaker 3: am I I would rather be gas and someone bend

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Speaker 3: me over, like, oh maybe then it actually be a

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Speaker 3: heart attack.

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Speaker 1: Yeah, I think you get no argument on that, Steve

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Speaker 1: sure Safe. I don't know.

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Speaker 3: Some people don't want to have the gas attack, they'd

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Speaker 3: rather have a pill under their tongue.

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Speaker 2: But it doesn't sound like that's going to be a

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Speaker 2: really a big problem for someone. So if you clearly

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Speaker 2: are not in an emergency situation, you're not going to

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Speaker 2: have it covered in an AVIA facility. But if you

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Speaker 2: do go in, you leave its emergency. Maybe it is,

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Speaker 2: maybe it isn't.

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Speaker 3: Now for mental health, right, so we go to the

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Speaker 3: Compole Act, right, that's automatically tied in. It's mental health.

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Speaker 3: Stay there, we want to get you well. The VA

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Speaker 3: is not going to come grab you out of the

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Speaker 3: hospital either. If you go to the emergency room, you're

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Speaker 3: not contacting them. So they send the ambulance over because

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Speaker 3: we're going to take you over to the VA. No,

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Speaker 3: they want to ensure you're stabilized, right.

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Speaker 1: All right.

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Speaker 2: Joe Strekker will add this information with the blog page

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Speaker 2: fifty five caresee dot com. But remember the number eight

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Speaker 2: four four seven two four seven eight four to two.

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Speaker 2: Get the card, the community care card from your VA.

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Speaker 2: Go to the Clarmont County Veteran Services and get their

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Speaker 2: help It's all there for you take advantage of it,

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Speaker 2: and yes, you will be covered as long as you

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Speaker 2: take the proper steps. And that's why we have Steve Belzo.

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Speaker 2: Absolutely God bless you, sir. Have a wonderful Easter Man,

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Speaker 2: Happy Year it is.

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Speaker 1: Well, yeah, he's risen. Thanks brother, Take care. Seven