WEBVTT - Faster internet is here: Is your NBN plan ready for 'full-fibre' upgrades?

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<v Speaker 1>There are new exhilarrated NBN plans coming in September. It

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<v Speaker 1>can be hard to keep up with all the changes

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<v Speaker 1>with the way the internet works and with the upgrades

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<v Speaker 1>the NBN has been rolling out. At the end of

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<v Speaker 1>the day, what do we want reliable internet, fast Internet.

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<v Speaker 1>I just want to check in with our sponsors NBN.

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<v Speaker 1>Jane McNamara is with the NBN and joins us. Hello Jane,

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<v Speaker 1>good to be with you.

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<v Speaker 2>Clinton.

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<v Speaker 1>It does get a little bit confusing with all the

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<v Speaker 1>different options there are now and the upgrades that you

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<v Speaker 1>guys have been rolling out. You have upgrade and you're

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<v Speaker 1>rolling out full fiber to the premises. What does full

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<v Speaker 1>fiber to the premises mean?

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<v Speaker 2>Absolutely? Look, your listeners will recall that we finished that

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<v Speaker 2>initial roll out back in twenty nineteen, twenty twenty, connecting

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<v Speaker 2>every home and business across the country to NBN, and

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<v Speaker 2>to keep pace with that demand that we have on

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<v Speaker 2>the NBN and our love to be online and need

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<v Speaker 2>to be online, we've been rolling out upgrades across the

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<v Speaker 2>country ever since. And nothing beats full fiber. That's fiber

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<v Speaker 2>optic cable all the way from this to your front door.

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<v Speaker 2>So lightning fastbroadband. You can't get more reliable and faster

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<v Speaker 2>anywhere anywhere in the world. So you know, for one

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<v Speaker 2>point four million homes and businesses across New South Wales,

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<v Speaker 2>you know this fiber upgrade, full fiber to the home

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<v Speaker 2>is now available and we've got these amazing accelerated speeds

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<v Speaker 2>coming from the fourteenth of September, and we don't want

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<v Speaker 2>anyone to miss out on the opportunity to get that

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<v Speaker 2>upgrade in practice.

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<v Speaker 1>In practice, what does the fiber upgrade actually mean? To

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<v Speaker 1>have joined everyday Sydney family.

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<v Speaker 2>So really what it means is we want our listeners

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<v Speaker 2>this evening to think about the plan that they're currently on.

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<v Speaker 2>And we know most Australians are on a mid pier plan.

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<v Speaker 2>And what we know is with all those connected devices

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<v Speaker 2>that we love to use, about twenty five at the moment,

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<v Speaker 2>going to grow to more than forty usually that mid

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<v Speaker 2>sized plan, with the number of people in the home,

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<v Speaker 2>all of those devices at the one time this evening,

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<v Speaker 2>you might notice that it's not performing how you think

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<v Speaker 2>it should and that's the perfect sign an increased speed plan.

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<v Speaker 2>So going up one plan and getting that fiber upgrade

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<v Speaker 2>is the perfect solution to make sure it's ready for

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<v Speaker 2>today and you know ten years from now.

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<v Speaker 1>I live in the sutherland Shire and I've been fortunate,

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<v Speaker 1>we've been connected. We're an anger thing. We've been connected

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<v Speaker 1>to the NBN probably for about five years now, and

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<v Speaker 1>I must have been I'm on that mid plan. I'm

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<v Speaker 1>not on the top plane and on the mid plane.

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<v Speaker 1>But I was reading about somebe who lives not far

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<v Speaker 1>from me, Robin Cronulla, and they upgraded the top plan

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<v Speaker 1>that the one hundred megabe per second, and the difference

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<v Speaker 1>it made to them was significant.

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<v Speaker 2>Absolutely, and you know it was funny. I read this

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<v Speaker 2>story as well, and you know, Rob really noticed that

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<v Speaker 2>the technology he is on it was part fiber but

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<v Speaker 2>part copper. And so what we're doing with these upgrades

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<v Speaker 2>is we're removing that copper so you've got none of

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<v Speaker 2>that degrading copper in the meat, making sure that you've

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<v Speaker 2>got fiber all the way to the home. And it

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<v Speaker 2>was really simple for Rob. He actually just contacted his

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<v Speaker 2>phone and internet provider, had a conversation, said what's available

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<v Speaker 2>for me because this plan's not working anymore for my

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<v Speaker 2>family noticing buffering and dropouts in the evening, and you

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<v Speaker 2>know I want better, and you know the phone in

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<v Speaker 2>internet providers of course sell the plans to you, me

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<v Speaker 2>and our listeners, and he was advised that he could

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<v Speaker 2>get an upgrade to full fiber placing the order going

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<v Speaker 2>up one of those speed tier plans to the hundred plan,

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<v Speaker 2>and there's no that triggers the upgrade for free, so

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<v Speaker 2>you don't pay for the fiber upgrade. You might have

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<v Speaker 2>a couple of dollars different in your plan, or maybe

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<v Speaker 2>not because you know there's a lot of competition with

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<v Speaker 2>one hundred and fifty retail service providers, so you might

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<v Speaker 2>actually get a better deal and save some dollars by

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<v Speaker 2>triggering this upgrade. But talking to your phone in internet

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<v Speaker 2>provider to see if one of these upgrades you know

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<v Speaker 2>is available to you is absolutely the first step.

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<v Speaker 1>And Jane just lastly talking about saving dolls. It's into

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<v Speaker 1>financial year and so many retailers have end of YEW

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<v Speaker 1>financial year sales, and I know a lot of the

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<v Speaker 1>providers and the resellers of internet services also do super

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<v Speaker 1>competitive time.

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<v Speaker 2>And you know, if you haven't checked your plan in

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<v Speaker 2>a while, do it. Do it now, because we know

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<v Speaker 2>that the phone and internet providers want your business, you know,

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<v Speaker 2>talk to them about doing your deal. They're even bundling

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<v Speaker 2>some of their services as well, so you might be

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<v Speaker 2>able to get your NBN, you might be able to

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<v Speaker 2>get your mobile and some of those streaming services all

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<v Speaker 2>bundled up for a really competitive price. So you know,

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<v Speaker 2>do your research, talk to friends and family, talk to

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<v Speaker 2>your phone and internet provider, and maybe go to some

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<v Speaker 2>of those independent websites that do all the hard work

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<v Speaker 2>for you.

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<v Speaker 1>Good on, Jane, thank you, Thank you j mcmahara from

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<v Speaker 1>the NBN. You can go onto the NBN website and

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<v Speaker 1>actually just type your addressing and see what's available for

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<v Speaker 1>you in terms of upgrades. Great things are happening every

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<v Speaker 1>minute on NBN. To find out more, visit that website.

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<v Speaker 1>It is NBN dot com dot au