WEBVTT - Encore: Facing a rental increase? Know your tenancy rights 0:00:00.360 --> 0:00:02.389 Hello and welcome to It All Adds up the podcast. 0:00:02.390 --> 0:00:04.320 So we chat about money, how to get it, how 0:00:04.320 --> 0:00:06.450 to spend it and how to invest it. I'm money 0:00:06.450 --> 0:00:09.170 and a dumb pal. And you're listening to our summer series. Well, 0:00:09.200 --> 0:00:11.820 we're playing some of our hottest hits to help you 0:00:11.820 --> 0:00:15.480 get in shipshape financial form for 2023. It all Adds 0:00:15.480 --> 0:00:18.120 Up will resume normal programming in February with a brand 0:00:18.120 --> 0:00:20.910 new season full of money saving tips and insights. So 0:00:20.910 --> 0:00:30.960 until then, sit back, relax and enjoy. Hello and welcome 0:00:30.960 --> 0:00:32.700 to It All ends up the podcast where we chat 0:00:32.700 --> 0:00:34.710 about money, how to get it, how to spend it 0:00:34.710 --> 0:00:37.080 and how to invest it. I'm money editor Don Powell. 0:00:37.229 --> 0:00:41.220 And I'm senior economics writer Jess Irvine. It's no secret, 0:00:41.220 --> 0:00:43.710 of course, that interest rates are going up and up 0:00:43.710 --> 0:00:47.370 and up as the Reserve Bank battles to counter rising inflation, 0:00:47.370 --> 0:00:50.280 which is really putting the squeeze on home owners and 0:00:50.280 --> 0:00:52.019 property investors, as we know. 0:00:52.409 --> 0:00:54.780 Yes, And look, we've talked about this extensively. We talked 0:00:54.780 --> 0:00:57.570 about this in many previous podcast. It gets written about 0:00:57.570 --> 0:01:00.390 all the time. You know, owners are struggling with rising 0:01:00.390 --> 0:01:02.550 interest rates. But there's also another side to this, which 0:01:02.550 --> 0:01:04.710 obviously just doesn't get quite the same level of coverage, 0:01:04.709 --> 0:01:07.170 which is how this impacts renters. 0:01:07.200 --> 0:01:10.740 Exactly. Yeah. Look, we know the majority of Australians, about 0:01:10.740 --> 0:01:13.110 two thirds are just a little bit over two thirds 0:01:13.110 --> 0:01:16.589 of Australians are homeowners. But, you know, the rest are 0:01:16.590 --> 0:01:20.100 renters and typically are made up of people who are 0:01:20.280 --> 0:01:23.940 younger and also people on lower to middle income. So 0:01:23.940 --> 0:01:27.300 it's really important that we keep talking about rents and 0:01:27.300 --> 0:01:29.640 what's going on there because we know that rents have 0:01:29.640 --> 0:01:33.390 jumped on average 10% this year alone and are up 0:01:33.390 --> 0:01:37.800 about 20 to 30% since 2020. So ouch. That is 0:01:37.800 --> 0:01:41.069 also a lot of pressure on on renters. 0:01:41.400 --> 0:01:43.620 Absolutely. So look, this episode today is going to be 0:01:43.620 --> 0:01:48.300 about renting and your rights as a tenant, because I'm 0:01:48.300 --> 0:01:51.690 sure any of our listeners who are renters, many of 0:01:51.690 --> 0:01:54.240 them may have been given a rental increase in the 0:01:54.240 --> 0:01:57.360 past couple of years. It's becoming more and more common. 0:01:57.690 --> 0:01:59.100 So we're just going to talk about what you can 0:01:59.100 --> 0:02:00.990 do and the sort of rights that you have when 0:02:00.990 --> 0:02:03.600 that that does happen. And, you know, maybe you can 0:02:03.870 --> 0:02:06.540 use some of these tips to to hopefully negotiate a 0:02:06.540 --> 0:02:09.150 lower rent or maybe no increase at all. But I 0:02:09.150 --> 0:02:10.770 thought just just to start off, we can talk about 0:02:10.770 --> 0:02:13.860 maybe why rents are going up, because it is linked 0:02:13.860 --> 0:02:16.020 to two interest rates to a certain extent. But there 0:02:16.020 --> 0:02:19.230 is some other sort of factors as well. So obviously, 0:02:19.260 --> 0:02:22.210 you know, Australia is a is a broad and vast country. 0:02:22.230 --> 0:02:24.930 We can't talk about every single state and territory in 0:02:24.930 --> 0:02:27.149 great detail. So I'm sorry for any of our listeners 0:02:27.150 --> 0:02:28.980 that are in other states, but we are just going 0:02:28.980 --> 0:02:31.890 to focus on on Melbourne and Sydney today. But the 0:02:31.889 --> 0:02:34.710 story is broadly the same pretty much everywhere you look. 0:02:34.710 --> 0:02:37.470 But if you look at a house in Melbourne, the 0:02:37.470 --> 0:02:39.540 median rent for a house in Melbourne is at about 0:02:39.660 --> 0:02:44.100 $160 a week, which is up at about 7% on 0:02:44.100 --> 0:02:47.850 last year. And in Sydney it's worse, it's the median 0:02:47.850 --> 0:02:52.350 rent is about $620 a week, which is up 12% 0:02:52.590 --> 0:02:53.670 on last year. 0:02:54.090 --> 0:02:56.160 Yeah, that's really interesting. I remember before I bought my 0:02:56.160 --> 0:02:58.859 place I was paying about 650 a week in Sydney, 0:02:58.860 --> 0:03:02.160 inner Sydney for a two bedroom property, so I thought 0:03:02.160 --> 0:03:03.840 that was sort of at the premium end, but seems 0:03:03.840 --> 0:03:06.930 like that's about average now. Yeah, So there's a lot 0:03:06.930 --> 0:03:11.070 of talk about what rising interest rates mean for renters 0:03:11.250 --> 0:03:14.730 and it's something that I've asked economists about in the past, 0:03:14.730 --> 0:03:17.820 like is it do rising interest rates mean that rents 0:03:17.820 --> 0:03:20.459 also go up because, you know, it's more expensive for 0:03:20.460 --> 0:03:23.280 landlords so they pass it on. And I've actually had 0:03:23.280 --> 0:03:25.500 some pushback from that to say that, yes, that's a 0:03:25.500 --> 0:03:28.140 cost for landlords, but they can't just come up to 0:03:28.139 --> 0:03:31.080 you and say, my interest rates have gone up, so therefore, hello, 0:03:31.080 --> 0:03:33.660 I'll have all that extra money please, from you in rent. 0:03:34.500 --> 0:03:37.770 We should assume that the rental market is determined by 0:03:37.770 --> 0:03:40.560 the forces of supply and demand like any other price. 0:03:40.560 --> 0:03:43.610 That's how it's set. And economists always think that the 0:03:43.890 --> 0:03:47.790 landlords have their rent set at the maximum that the 0:03:47.790 --> 0:03:50.870 market can bear before they will turn off, you know, 0:03:50.910 --> 0:03:54.030 potential renters. They will have been trying to get, you know, 0:03:54.030 --> 0:03:57.300 maximum rents. So just because rates have gone up doesn't 0:03:57.300 --> 0:03:59.040 mean that they can now just pass it all on 0:03:59.040 --> 0:04:04.020 because eventually tenants will walk away from the properties. However, 0:04:04.050 --> 0:04:07.140 I think that sort of fails to capture what happens 0:04:07.140 --> 0:04:09.600 in reality. I think that when rates are low, I 0:04:09.600 --> 0:04:12.990 think landlords perhaps do let things slide a little bit. 0:04:12.990 --> 0:04:14.940 If they've got a good tenant, they're not going to 0:04:14.940 --> 0:04:18.150 be sort of increasing the rent every year. They'll just 0:04:18.150 --> 0:04:20.460 think I'll let it slide. And then when we do 0:04:20.460 --> 0:04:23.279 get a period where the landlords are getting those massive 0:04:23.279 --> 0:04:26.790 rate increases, they do focus again on rents and trying 0:04:26.790 --> 0:04:29.760 to get the maximum amount. So maybe what we're seeing 0:04:29.760 --> 0:04:32.640 when interest rates go up is landlords are really going 0:04:32.640 --> 0:04:34.650 to give they're going to give it a go. You know, 0:04:34.890 --> 0:04:37.560 they're feeling the pinch. So, you know, maybe they've let 0:04:37.560 --> 0:04:40.349 things slide for a couple of years. Now might be 0:04:40.350 --> 0:04:42.150 the time when they do come back to you and 0:04:42.150 --> 0:04:44.760 say we need to recoup some of the higher costs. 0:04:44.760 --> 0:04:47.190 But again, keep in mind that only as much as 0:04:47.190 --> 0:04:51.370 you can afford, they can't ask for anything. Otherwise you 0:04:51.370 --> 0:04:53.370 will you will move out and you will go find 0:04:53.400 --> 0:04:56.190 other options, whether because you want to or because you 0:04:56.190 --> 0:04:56.610 have to. 0:04:56.880 --> 0:04:59.190 And look, we'll get into, you know, the options that 0:04:59.190 --> 0:05:02.130 you do have when when they increase rents or asterism 0:05:02.220 --> 0:05:04.890 or increase your rents later on. But I think, you know, 0:05:04.890 --> 0:05:08.790 it is also worth noting that obviously interest rates to effect, 0:05:08.910 --> 0:05:11.640 you know, all economists may not think it, but there 0:05:11.640 --> 0:05:14.130 is you know, there is obviously a direct impact there 0:05:14.130 --> 0:05:17.010 in terms of interest rates and and rents. But there's 0:05:17.010 --> 0:05:19.169 also the fact that we've had this fairly unique sort 0:05:19.170 --> 0:05:22.140 of situation with COVID over the past three or so 0:05:22.140 --> 0:05:26.219 years where there's been a great shift to the regions. Right. 0:05:26.220 --> 0:05:28.479 Everyone's wanted to get out of Melbourne. And Sydney and 0:05:28.480 --> 0:05:31.390 move out further afield. That's put a massive amount of 0:05:31.390 --> 0:05:36.250 pressure on property markets in regional areas. So therefore there's 0:05:36.250 --> 0:05:39.310 just not as many rental properties as there once were. 0:05:39.339 --> 0:05:42.820 So you have this record low national the national rental 0:05:42.820 --> 0:05:46.030 vacancy rate is at 0.9%, which is a record low. 0:05:46.029 --> 0:05:49.900 And that's that's not much there when I was really small. 0:05:50.500 --> 0:05:52.570 Well, and you might think that it would have gone 0:05:52.570 --> 0:05:55.660 the other way because we closed the borders. There was 0:05:55.660 --> 0:05:59.470 basically no migration which would hurt demand. But you're right, 0:05:59.470 --> 0:06:02.830 people were moving out into other regional areas. They wanted 0:06:02.830 --> 0:06:05.469 a bit more space. Maybe they were moving into places 0:06:05.470 --> 0:06:08.950 with more bedrooms. And interesting data from the RBA showed 0:06:08.950 --> 0:06:12.070 that actually being forced into lockdown in your household led 0:06:12.070 --> 0:06:14.110 to many share houses dissolving. 0:06:14.140 --> 0:06:14.750 Yes. 0:06:14.930 --> 0:06:17.530 Yes, I know. People went, Ah, I'm not staying at 0:06:17.529 --> 0:06:20.440 home with four or five flatmates. I'm going to move 0:06:20.440 --> 0:06:23.140 in with my partner. And actually household sizes got smaller 0:06:23.290 --> 0:06:25.420 and if there's fewer people per household, you need more 0:06:25.420 --> 0:06:28.030 of them. So that actually increases the demand for property. 0:06:28.180 --> 0:06:30.370 Prior to COVID, I had a house of five people, 0:06:30.670 --> 0:06:32.380 and as much as I love all those people in 0:06:32.380 --> 0:06:34.450 that share house and still do. If we had been 0:06:34.450 --> 0:06:37.169 in that share house during COVID, we would have gone insane. 0:06:37.180 --> 0:06:40.090 So I understand why that sort of angle where these 0:06:40.089 --> 0:06:42.700 houses all sort of dissolved. And you know what? Five 0:06:42.700 --> 0:06:44.770 people living in one house becomes a bunch of different 0:06:44.770 --> 0:06:47.500 people living in three houses. So there's all these factors 0:06:47.500 --> 0:06:49.390 that have that have sort of come together. And we 0:06:49.390 --> 0:06:52.090 are in a true, true crisis when it comes to 0:06:52.089 --> 0:06:55.780 the availability of rental properties in Australia. So yeah, rents 0:06:55.779 --> 0:06:58.900 are rising. There's very few rental properties. You know, real 0:06:58.900 --> 0:07:01.990 estate agents are quite pushy in terms of the suggested 0:07:01.990 --> 0:07:03.730 increases they come to like, I don't want to come 0:07:03.730 --> 0:07:05.680 too hot against the real estate agents here, but at 0:07:05.680 --> 0:07:09.250 the same time they can be very suggestive in terms of, 0:07:09.250 --> 0:07:11.800 you know, telling the landlords to increase their rents and 0:07:11.800 --> 0:07:13.840 all that sort of stuff. So there's that aspect as well. 0:07:14.290 --> 0:07:16.600 There's a bit of a power imbalance here, I guess, 0:07:16.600 --> 0:07:19.750 when it comes to the whole, whole market. And, you know, 0:07:19.750 --> 0:07:21.640 it's not looking like it's getting much better. 0:07:22.420 --> 0:07:25.510 Yeah. And economics does have another concept called the principal 0:07:25.510 --> 0:07:27.850 agent problem, which is that the more sort of layers 0:07:27.850 --> 0:07:31.120 you get between two people in an interaction, the more 0:07:31.120 --> 0:07:34.300 heartless it becomes essentially because you've got, you know, many 0:07:34.300 --> 0:07:36.700 people are not dealing with the landlord, you know, the 0:07:36.700 --> 0:07:39.190 tenant and the landlord are not dealing face to face 0:07:39.190 --> 0:07:42.220 in many cases. And the real estate agent just wants to. Well, 0:07:42.220 --> 0:07:45.370 I think they get paid like a percentage of the rental. 0:07:45.370 --> 0:07:48.370 They do probably get paid more if they get the 0:07:48.370 --> 0:07:51.429 rent up. So they're trying to do that. Yeah. And 0:07:51.430 --> 0:07:54.160 it feels like in Australia we just, you know, there 0:07:54.160 --> 0:07:57.010 is a bit of a new battle between landlords and 0:07:57.010 --> 0:07:59.590 renters and I know a lot of like younger people 0:07:59.590 --> 0:08:02.260 of my generation do I get to still be young? 0:08:02.530 --> 0:08:06.730 I'm not sure there's an ethical question around like will 0:08:06.730 --> 0:08:09.520 I become a property investor? Because, you know, some of 0:08:09.520 --> 0:08:12.370 the tactics, you know, the way that tenants are traded 0:08:12.370 --> 0:08:16.540 are so poor. It's almost become an ethical issue of, well, 0:08:16.540 --> 0:08:18.910 maybe I'll invest in shares instead because I just don't 0:08:18.910 --> 0:08:20.560 think I should be in that market or I shouldn't 0:08:20.560 --> 0:08:24.010 be taking home from a potential first home buyers. I 0:08:24.010 --> 0:08:26.710 heard a great term hashtag, not all landlords. So as 0:08:27.220 --> 0:08:30.130 someone on Instagram I follow who was talking about ethical 0:08:30.130 --> 0:08:33.880 property investing and you know, she was a younger investment 0:08:33.880 --> 0:08:36.600 property owner and sort of talking about, you know, re 0:08:36.610 --> 0:08:39.760 forging that bond between landlords and tenants and like she 0:08:39.760 --> 0:08:42.760 would buy Christmas presents for her tenants, you know, and 0:08:42.760 --> 0:08:45.100 just check in with them and, you know, attend to 0:08:45.100 --> 0:08:48.939 all the repairs. So hopefully it's not all landlords. 0:08:48.940 --> 0:08:52.780 But yeah, I do I do think I mean, I 0:08:52.780 --> 0:08:54.370 think that that sounds great, but I think that is 0:08:54.370 --> 0:08:57.610 probably like a minority. You know, I definitely think there's 0:08:57.610 --> 0:09:02.350 a big part where the human aspect of the rental 0:09:02.440 --> 0:09:05.440 agreement relationship is completely forgotten. But you're right, there is 0:09:05.440 --> 0:09:08.020 this massive sort of disconnect which leads to these really 0:09:08.020 --> 0:09:11.439 cruel sort of situations where renters who house for them 0:09:11.440 --> 0:09:13.599 is part of their livelihood. It's it's an essential part 0:09:13.600 --> 0:09:17.410 of of living are getting, you know, kind of done 0:09:17.410 --> 0:09:19.239 by these these landlords who just view it view it 0:09:19.690 --> 0:09:20.740 really as an investment. 0:09:20.860 --> 0:09:23.680 Yeah. And look, the policy settings are all wrong. And, 0:09:23.679 --> 0:09:26.050 you know, in other countries like Germany, they have sort 0:09:26.050 --> 0:09:27.970 of like it's typically you would be in a property 0:09:27.970 --> 0:09:30.790 for ten years at least and like it even there 0:09:30.790 --> 0:09:33.070 like you go and you take your own kitchen with 0:09:33.070 --> 0:09:35.380 you and have it installed because you expect to be 0:09:35.380 --> 0:09:38.470 there for so long. But you know, our tech settings 0:09:38.470 --> 0:09:40.690 sort of favour mum and dad's or, you know, smaller 0:09:40.690 --> 0:09:43.150 investors sort of, you know, having a crack, trying to 0:09:43.150 --> 0:09:46.719 build that multiple property portfolio, selling out. It's not, you know, the, 0:09:46.720 --> 0:09:49.810 the large institutional investors that we have overseas where it's 0:09:49.809 --> 0:09:52.600 sort of a more manageable thing of trying to keep 0:09:52.600 --> 0:09:56.030 occupancy rates, you know, across the board. It's really we're 0:09:56.050 --> 0:09:58.569 kind of, you know, fisticuffs a little bit between sort 0:09:58.570 --> 0:10:02.319 of smaller, you know, people dealing in this market. 0:10:02.320 --> 0:10:02.590 Yeah. 0:10:03.400 --> 0:10:06.130 Alright, So I'm so let's get into the nitty gritty 0:10:06.130 --> 0:10:09.670 of what sort of legal rights that tenants do actually have. 0:10:09.670 --> 0:10:12.460 So if your landlord is showing up in the next 0:10:12.460 --> 0:10:14.709 couple of months or if they already had asking for 0:10:14.710 --> 0:10:18.250 the massive rent rises, let's have a look at what 0:10:18.250 --> 0:10:20.740 sort of legal rights you have. And again, we're going 0:10:20.740 --> 0:10:24.190 to sort of focus again on Melbourne and Sydney just because, 0:10:24.190 --> 0:10:27.730 you know, it does vary by state to state. So folks. 0:10:27.740 --> 0:10:30.319 The thing on Victoria and New South Wales. What is 0:10:30.320 --> 0:10:34.280 the deal, Dom, with if you're on a fixed term agreement, 0:10:34.280 --> 0:10:36.890 what rights do you have there? Like you've signed up 0:10:36.890 --> 0:10:38.660 for the 12 to 24 months. 0:10:38.950 --> 0:10:41.480 Yeah. So in both Victoria, New South Wales and I 0:10:41.480 --> 0:10:44.240 do believe this is like broadly the same across most states, 0:10:44.240 --> 0:10:48.080 But again, caveat check it. But you know, they can't 0:10:48.080 --> 0:10:51.710 increase your rent during a fixed term agreement unless the 0:10:51.710 --> 0:10:54.230 lease states otherwise. And then in that lease it has 0:10:54.230 --> 0:10:56.600 to also not only state that they can. It has 0:10:56.600 --> 0:10:59.990 to state how they're going to calculate that rent rise 0:10:59.990 --> 0:11:02.630 if they do decide to raise it. But broadly, what 0:11:02.630 --> 0:11:05.210 this means is that if you're on a fixed term agreement, 0:11:05.300 --> 0:11:10.040 you don't really have to worry too much about rental increases. 0:11:10.490 --> 0:11:12.530 But sadly, this is not the case. Like a lot 0:11:12.530 --> 0:11:15.229 of times, you know, you get onto a fixed term 0:11:15.230 --> 0:11:17.990 agreement first, six or 12 months and then once it stops, 0:11:17.990 --> 0:11:19.730 they just put you on month to month because it's 0:11:19.730 --> 0:11:22.010 easier for them. And usually it's actually easier for the 0:11:22.010 --> 0:11:24.050 tenant as well in terms of moving out. So a 0:11:24.050 --> 0:11:25.850 lot of people are actually on on month to month 0:11:25.850 --> 0:11:30.110 agreements and on month to month agreements. Your landlord can't 0:11:30.110 --> 0:11:33.410 increase your rent more than once every 12 months, though 0:11:33.410 --> 0:11:35.780 it is very it is important to point out that 0:11:35.780 --> 0:11:38.960 if you're in Victoria and your lease agreement is pre 0:11:38.960 --> 0:11:42.800 2019 before 2019, they could do it every six months. 0:11:42.800 --> 0:11:45.770 So it's worth checking when your lease agreement was signed 0:11:45.770 --> 0:11:47.990 because if it is prior to 2019, they can come 0:11:47.990 --> 0:11:52.729 and increase your rent every six months. So but by 0:11:52.730 --> 0:11:54.770 and large it's it's every 12 months and they can 0:11:54.770 --> 0:11:56.450 only do it once every 12 months. 0:11:56.780 --> 0:12:00.050 And one thing on the fixed term agreements, it's not 0:12:00.050 --> 0:12:02.960 okay for that agreement to just say we're allowed to increase, 0:12:02.960 --> 0:12:04.940 you know, once at the end of the first year 0:12:05.420 --> 0:12:08.000 in line with market or just, you know, in line 0:12:08.000 --> 0:12:10.760 with general forces. It has to be more specific than 0:12:10.760 --> 0:12:13.010 that so that they can't see you're not exposed to 0:12:13.010 --> 0:12:15.230 an open ended sort of, you know, what is the 0:12:15.230 --> 0:12:19.790 market value type thing in your fixed term? Are there 0:12:19.790 --> 0:12:23.900 any limitations on like percentage increase? Like what's excessive is 0:12:24.080 --> 0:12:25.790 is there any like you can't put it up by 0:12:25.790 --> 0:12:26.870 more than 50%? 0:12:27.350 --> 0:12:30.140 Look, there's no specific laws as far as I can tell. 0:12:30.140 --> 0:12:31.940 But I think the general rule is that it has 0:12:31.940 --> 0:12:34.490 to be reasonable, has to be a reasonable increase. So 0:12:34.490 --> 0:12:36.110 they can't come and say, oh, you're paying an extra 0:12:36.110 --> 0:12:40.760 $500 a week now because that's outrageous and they have 0:12:40.760 --> 0:12:43.910 to give you information as to how they've calculated the increase. 0:12:43.910 --> 0:12:45.260 So a bit like what we said with the fixed 0:12:45.260 --> 0:12:48.050 term agreements, they have to come to you and say, well, 0:12:48.320 --> 0:12:50.690 we've done this and we think it's because, you know, 0:12:50.900 --> 0:12:53.390 rental rent in your area has gone up this much. 0:12:53.390 --> 0:12:55.070 The property value is going up this much. They've got 0:12:55.070 --> 0:12:56.510 to give you reasons for it. They can't just come 0:12:56.510 --> 0:12:58.730 and say, this is your rent now, bad luck, you know, 0:12:59.150 --> 0:13:02.000 see you later sort of thing. So there's there's that. 0:13:02.000 --> 0:13:05.150 And they also have to give you 60 days written 0:13:05.150 --> 0:13:09.260 notice about the increase of the rent. And another thing 0:13:09.260 --> 0:13:12.560 worth pointing out is that they can't increase the rents. Again, 0:13:12.770 --> 0:13:15.350 this is true in Sydney and Melbourne. And I think again, 0:13:15.350 --> 0:13:18.710 broadly it's true everywhere. They can't increase the rents to 0:13:18.710 --> 0:13:22.069 penalise you. So if you've done something they don't like, like, 0:13:22.070 --> 0:13:24.650 you know, maybe through a raucous party in the neighbours complaint, 0:13:25.100 --> 0:13:26.990 they can't come in and go, Well you've done that 0:13:26.990 --> 0:13:29.420 in the end and now we're increasing your rent and 0:13:29.450 --> 0:13:32.150 that's not a good enough reason to increase in rents. 0:13:32.150 --> 0:13:34.160 They have to have other other reasons. 0:13:34.160 --> 0:13:35.870 That sort of seems like a de facto I've tried 0:13:35.870 --> 0:13:38.450 to evict you, but by just setting an unreasonable. 0:13:38.480 --> 0:13:41.870 Yeah, exactly. Exactly. And did the landlords certainly do that? 0:13:41.870 --> 0:13:43.910 They definitely will come in and say, well, our rents 0:13:43.910 --> 0:13:45.500 going up by this much and they're doing that in 0:13:45.500 --> 0:13:49.010 the hope that you'll leave. But you know, again, that's 0:13:49.010 --> 0:13:51.290 not great. And this things you can do which which 0:13:51.290 --> 0:13:52.579 we're going to now we. 0:13:52.580 --> 0:13:54.950 Will get to. Yeah. So what what are the first 0:13:55.160 --> 0:13:57.320 steps that people should do when you when you get 0:13:57.320 --> 0:14:00.620 that letter or that email. My number one tip is 0:14:00.620 --> 0:14:04.820 just remember, everything in life is negotiable, including the rent. 0:14:04.820 --> 0:14:07.790 So it because there is that power imbalance, people can 0:14:07.790 --> 0:14:12.290 feel really hesitant to sort of push back against rate increases. 0:14:12.290 --> 0:14:14.120 But you know, we tell mortgage holders to haggle all 0:14:14.120 --> 0:14:16.580 the time on the interest rate. You got to haggle 0:14:16.580 --> 0:14:18.709 on your rent as well. And just because it may 0:14:18.710 --> 0:14:22.040 come with the impressive sounding, oh, the CPI has increased, 0:14:22.040 --> 0:14:25.040 but therefore we have to you know, they're having a 0:14:25.040 --> 0:14:28.490 crack and you can you can push back as well and, 0:14:28.490 --> 0:14:31.970 you know, negotiate with if it's the real estate agent 0:14:32.330 --> 0:14:35.000 or the landlord themself, you know, you just you have 0:14:35.000 --> 0:14:37.640 to tell them if you think it is too high 0:14:37.640 --> 0:14:40.910 and you're allowed to say, I don't think that's reasonable, 0:14:41.210 --> 0:14:43.850 you're going to arm yourself with the information about what 0:14:43.850 --> 0:14:46.280 you know, what you know, maybe, you know, you don't 0:14:46.280 --> 0:14:48.850 want to walk to a different property because that lead 0:14:48.860 --> 0:14:53.030 up moving costs, etc.. But, you know, check what the 0:14:53.030 --> 0:14:57.140 comparable listings are in your area for, you know, comparable properties, 0:14:57.140 --> 0:14:59.930 how much they're paying per rent. I used to also 0:14:59.930 --> 0:15:01.850 ask my neighbours, Absolutely. 0:15:01.880 --> 0:15:04.820 There's no like salary secrecy clauses when it comes to rent. 0:15:04.820 --> 0:15:06.380 You can, you can tell by all you. 0:15:06.380 --> 0:15:09.680 Like, so just try to calm yourself with some information. 0:15:09.830 --> 0:15:12.230 But when you do mount the case that you want 0:15:12.230 --> 0:15:16.040 to push back and not agree to just what's being asked. 0:15:16.550 --> 0:15:19.490 And that might mean that you get the, you know, 0:15:19.490 --> 0:15:22.080 the increase next entirely, you know, that that might be 0:15:22.080 --> 0:15:24.020 you maybe negotiate that or maybe you'll be able to 0:15:24.020 --> 0:15:26.360 go see a smaller increase, which might be a bit 0:15:26.360 --> 0:15:29.600 more palatable. And, you know, usable. 0:15:29.890 --> 0:15:32.780 Yeah. You can push back on the amount or you 0:15:32.780 --> 0:15:35.920 can also push back or delay when the increase kicks in. 0:15:35.930 --> 0:15:38.840 So that's another one. Say, look, I need more breathing space. 0:15:38.840 --> 0:15:42.050 You know, this needs to happen in 3 to 6 months. 0:15:42.050 --> 0:15:45.140 I need more notice. That's just a way to push back. 0:15:45.140 --> 0:15:48.230 And you can also try you know what? If I 0:15:48.230 --> 0:15:51.020 signed up for the 12 month lease, would you get 0:15:51.020 --> 0:15:53.540 a could I, you know, agree to a lower figure 0:15:53.540 --> 0:15:56.290 if I am willing to commit to the longer lease, 0:15:56.300 --> 0:15:58.370 sometimes that can work as well. 0:16:00.860 --> 0:16:04.609 These negotiations don't always work out. I think I would 0:16:04.760 --> 0:16:07.130 hazard to guess that most like most often they don't 0:16:07.130 --> 0:16:09.530 work out. I think usually there's not a great deal 0:16:09.530 --> 0:16:11.810 of wriggle room for these sort of things. So the 0:16:11.810 --> 0:16:14.300 next step you can take is sort of bringing in 0:16:14.300 --> 0:16:17.000 a third party. And in Victoria there is a free, 0:16:17.000 --> 0:16:19.610 completely free service where you have to do it within 0:16:19.610 --> 0:16:22.850 30 days of receiving this written notice from your landlord. 0:16:22.850 --> 0:16:25.550 But you can ask the consumer affairs body for a 0:16:25.550 --> 0:16:28.370 rent assessment and they will sort of assess the value 0:16:28.370 --> 0:16:31.160 of the property, assessed the rental market and they can 0:16:31.160 --> 0:16:34.340 decide if the rent increase is too high or if 0:16:34.340 --> 0:16:39.230 it's appropriate or whatever. Completely free, but it's non-binding. So 0:16:39.260 --> 0:16:42.710 what happens? Say like you apply for this free rental 0:16:42.710 --> 0:16:46.820 service assessment in Victoria, they go, Oh, the rents too high. 0:16:46.820 --> 0:16:48.860 And then they give that they give that assessment to 0:16:48.860 --> 0:16:52.910 the to the landlord. Landlord is not bound by that 0:16:52.910 --> 0:16:54.560 at all. So they can just go cool. Well we're 0:16:54.560 --> 0:16:57.470 still going to do it. So I mean it's good 0:16:57.470 --> 0:16:59.420 to do like it is a good thing to do. 0:16:59.420 --> 0:17:02.300 And like maybe the threat of getting consumer affairs involved 0:17:02.300 --> 0:17:04.670 will be enough to sort of, you know, make some 0:17:04.670 --> 0:17:07.820 landlords back away. But this this free assessment in Victoria 0:17:07.820 --> 0:17:10.730 is not binding. So the next step, which is sort 0:17:10.730 --> 0:17:14.090 of the universal step, is to go to the tribunals, 0:17:14.090 --> 0:17:17.000 which is V Kat in Victoria and Kat in New 0:17:17.000 --> 0:17:20.810 South Wales. And again there's corresponding tribunals in every state 0:17:20.810 --> 0:17:23.270 and territory. And again you have to do this within 0:17:23.270 --> 0:17:28.669 30 days of receiving the notice from your landlord in 0:17:28.670 --> 0:17:31.790 terms of the rent increase. And they do cost like 0:17:31.790 --> 0:17:33.230 a little bit of money to apply to the tribunal. 0:17:33.230 --> 0:17:35.240 It's not like the fees are quite reasonable though, like 0:17:35.240 --> 0:17:39.050 at 65 bucks in Victoria, $54 in in New South Wales. 0:17:39.050 --> 0:17:41.540 And I think they only get as high as maybe 0:17:41.540 --> 0:17:43.480 100 bucks in some of the other states. But like, 0:17:43.490 --> 0:17:45.890 they're very they're within the realm of affordability. So don't 0:17:45.890 --> 0:17:47.389 get too scared about the fact that you do have 0:17:47.390 --> 0:17:48.950 to pay a fee. They pay quite low. 0:17:49.580 --> 0:17:52.820 Yeah, it sounds kind of pretty epic to go to 0:17:52.820 --> 0:17:55.370 the tribunal and, you know, take it to a legal. 0:17:55.369 --> 0:17:57.739 Do you have to pay lawyers fees? No, this is. 0:17:57.740 --> 0:17:59.870 A great thing. I think you're right. People get really 0:17:59.869 --> 0:18:02.419 scared and get sort of like quite apprehensive about the 0:18:02.420 --> 0:18:04.939 concept of taking someone to a tribunal because it sounds 0:18:04.940 --> 0:18:08.540 really big and scary, but it's really good. They like 0:18:08.540 --> 0:18:11.840 they walk you through it. It's very, very renter, friendly, 0:18:11.840 --> 0:18:15.440 like they're very, you know, in there for you to, 0:18:15.650 --> 0:18:17.840 you know, give you a hand and sort of because 0:18:17.840 --> 0:18:19.790 they recognise a lot of people don't understand the legal system, 0:18:19.790 --> 0:18:22.219 they don't understand, you know, the sort of the nuances 0:18:22.220 --> 0:18:25.340 of of the renter and landlord sort of agreement so 0:18:25.700 --> 0:18:29.689 that it's really worth doing. And there's great resources online. 0:18:29.900 --> 0:18:32.210 If you go to tenants of Victoria over in Victoria 0:18:32.480 --> 0:18:34.790 or the New South Wales Tenants Union, if you're in 0:18:34.790 --> 0:18:39.170 New South Wales, they have these great factsheets and guides 0:18:39.170 --> 0:18:41.300 about what you should do and what you can do 0:18:41.660 --> 0:18:44.090 when you want to actually take that step about going 0:18:44.090 --> 0:18:47.270 to the tribunal. It's just so worth doing and it's 0:18:47.359 --> 0:18:48.679 much easier than you would expect. 0:18:49.070 --> 0:18:51.649 And then those decisions are binding, You know, whatever they 0:18:51.650 --> 0:18:52.990 decide is what you have to pay. 0:18:53.000 --> 0:18:55.040 Yeah, pretty much. So they can, if they decide in 0:18:55.040 --> 0:18:57.590 favour of you, they can go, Well, all right, Your 0:18:57.590 --> 0:19:00.260 rent is said at this. This is your rent. Or 0:19:00.560 --> 0:19:03.980 they can say, okay, well the landlord now can't increase 0:19:04.010 --> 0:19:06.260 rents for another 12 months. They can impose all these 0:19:06.260 --> 0:19:09.560 orders on the landlord which you know, they have to 0:19:09.560 --> 0:19:11.119 abide by. So it's pretty good. 0:19:11.540 --> 0:19:12.800 And how long does it take? 0:19:12.830 --> 0:19:15.050 They're pretty fast moving. I think it like you can 0:19:15.050 --> 0:19:16.880 be locked up in it for a few number of months. 0:19:16.940 --> 0:19:19.189 But I believe that whilst you're in the process of 0:19:19.190 --> 0:19:21.919 taking someone to a tribunal, the landlord can increase your 0:19:21.920 --> 0:19:24.710 rents during that time. So while your so there's sort 0:19:24.710 --> 0:19:27.050 of this sort of amnesty period, I believe, where like 0:19:27.050 --> 0:19:29.930 if you're sort of currently taking a landlord to speak 0:19:29.930 --> 0:19:32.420 out or in cat, they can't during that time be like, 0:19:32.420 --> 0:19:34.550 well I'm still trying to increase your rent. So it 0:19:34.560 --> 0:19:36.109 sort of puts a bit of a stopper on the 0:19:36.109 --> 0:19:37.790 whole thing, which is can be quite useful for a 0:19:37.790 --> 0:19:39.800 lot of people. But keep in mind that if one 0:19:39.800 --> 0:19:42.200 of the main reasons why you're sort of arguing for 0:19:42.350 --> 0:19:44.840 like a no rental increase is because you can't afford it, 0:19:44.840 --> 0:19:50.149 they don't typically, I believe, take into account your income 0:19:50.150 --> 0:19:52.520 when it comes to deciding these cases. Usually it's sort 0:19:52.520 --> 0:19:56.510 of all the external factors, so that maybe that's a 0:19:56.510 --> 0:19:58.700 lot of like the number one reason maybe why like 0:19:58.700 --> 0:20:01.040 I wouldn't say don't do it, but it just means 0:20:01.460 --> 0:20:02.869 just keep in mind that that's not going to be 0:20:02.869 --> 0:20:06.919 something they're going to be considering whilst deciding for or against. 0:20:07.160 --> 0:20:09.290 Is the tribunal also some way you can take a 0:20:09.290 --> 0:20:12.679 landlord if they're like not repairing things around the home 0:20:12.680 --> 0:20:15.410 or they're trying to like evict you because they're selling 0:20:15.410 --> 0:20:18.110 the property, what is that the place to go for, 0:20:18.160 --> 0:20:20.600 to protect against those other sort of issues that tenants 0:20:20.600 --> 0:20:21.050 also have? 0:20:21.050 --> 0:20:23.600 Yeah. Like, you know, if your there's a bunch of 0:20:23.600 --> 0:20:25.520 sort of factors that come into into play here but 0:20:25.520 --> 0:20:28.970 like if you're not getting any repairs done or if 0:20:28.970 --> 0:20:31.369 the landlord is selling the home or trying to evict 0:20:31.369 --> 0:20:33.980 you and they're not following all these proper procedures, like, 0:20:33.980 --> 0:20:35.629 you know, you can take them to be cut out 0:20:35.630 --> 0:20:39.109 and cut and, you know, challenge them over this. Like, 0:20:39.109 --> 0:20:40.700 you know, there's a lot of like, this is where 0:20:40.700 --> 0:20:42.740 I recommend people go online and look at these resources 0:20:42.740 --> 0:20:45.379 that I mentioned earlier in terms of tenants Victoria and 0:20:45.560 --> 0:20:48.500 New South Wales Tenants Union, because they run through all 0:20:48.500 --> 0:20:52.340 the things, all your rights in these situations in terms 0:20:52.340 --> 0:20:55.940 of like repairs, urgent repairs, non-urgent repairs, all that sort 0:20:55.940 --> 0:20:57.920 of stuff. Like for example, I was reading a story 0:20:57.920 --> 0:21:00.990 the other day about someone who took their. Landlord to 0:21:00.990 --> 0:21:03.340 the tribunal because they had not done any repairs on 0:21:03.340 --> 0:21:06.010 the property for years and was being treated really awfully. 0:21:06.400 --> 0:21:08.020 And not only did the landlord then have to go 0:21:08.020 --> 0:21:10.780 and do the repairs, the tribunal found in favor of 0:21:10.780 --> 0:21:14.080 the tenant and they got $10,000 in compensation. So you'd 0:21:14.080 --> 0:21:16.240 like compensation is another thing that you can get from 0:21:16.240 --> 0:21:18.260 going to the tribunals. So the bottom line is like 0:21:18.280 --> 0:21:21.189 the tribunal is your friend. Don't get daunted by it. 0:21:21.190 --> 0:21:22.990 It is, you know, it's where you should be going. 0:21:22.990 --> 0:21:25.300 If things are if things are going great at your 0:21:25.300 --> 0:21:28.000 at your property, it's very rent a friendly. So give 0:21:28.000 --> 0:21:31.920 it a crack. So our listener question of the week 0:21:31.920 --> 0:21:34.919 is from Carissa, who says that for many years she's 0:21:34.920 --> 0:21:37.890 written an annual budget and she's recently graduated that two 0:21:37.890 --> 0:21:40.260 a monthly spreadsheet which she hangs up on a noticeboard 0:21:40.260 --> 0:21:42.810 in a kitchen. She was always under the impression that 0:21:42.810 --> 0:21:44.669 it was better to do an annual budget rather than 0:21:44.670 --> 0:21:49.020 a monthly one, because each month is different. But they 0:21:49.020 --> 0:21:51.419 find themselves that they keep adjusting in different amounts in 0:21:51.420 --> 0:21:53.520 their phone notes as the cost of living goes up. 0:21:53.640 --> 0:21:57.659 The situation changes. So they curious about this, the thoughts 0:21:57.660 --> 0:22:01.500 on an annual budget versus a monthly budget. And just 0:22:01.500 --> 0:22:04.500 there's never been a better question for you to answer 0:22:04.859 --> 0:22:07.890 in terms of budgeting. So run run wild with it. 0:22:08.130 --> 0:22:12.359 I may have gone through the reader email inbox, then gone. 0:22:12.630 --> 0:22:15.870 I'm going to talk about this for 20 minutes, but 0:22:15.869 --> 0:22:19.770 thank you, Chris. It is a great question and my 0:22:19.770 --> 0:22:22.980 answer is always do both. But, you know, I think 0:22:22.980 --> 0:22:25.500 people are looking at their budgets, you know, like I 0:22:25.500 --> 0:22:27.990 used to be this weird person who tracked my spending 0:22:27.990 --> 0:22:30.179 and tried to figure out if I had a budget surplus. 0:22:30.480 --> 0:22:34.200 This is actually becoming critical for everyone, whether you're a renter, 0:22:34.200 --> 0:22:37.680 facing those rent increases or dealing with the interest rates 0:22:37.680 --> 0:22:40.500 going up almost every month. And so people are like, 0:22:40.500 --> 0:22:42.179 how do I write a budget? And the thing I 0:22:42.180 --> 0:22:45.060 see with budgets is people sort of sit down and go, Oh, okay, 0:22:45.060 --> 0:22:50.010 I've got my rent, some food, electricity, my phone bill and, 0:22:50.010 --> 0:22:52.560 you know, maybe 100 bucks for eating out. And they 0:22:52.560 --> 0:22:55.409 just fail to capture so many of the expenses that 0:22:55.410 --> 0:22:58.830 do actually come up and hit more irregularly, like the 0:22:58.830 --> 0:23:03.150 water bill or, you know, servicing your car once a year, 0:23:03.750 --> 0:23:06.780 going getting an annual skin check or whatever those sort 0:23:06.780 --> 0:23:09.960 of big lumpy expenses are. So I do encourage people 0:23:09.960 --> 0:23:12.210 to try and sit down and figure out over a 0:23:12.210 --> 0:23:16.200 12 month period what is everything that can come up 0:23:16.200 --> 0:23:19.350 for me. And you would be surprised. And people are 0:23:19.350 --> 0:23:21.720 not going to be perfect at doing this. And so 0:23:21.720 --> 0:23:25.500 tracking your spending at that monthly level so you're aware 0:23:25.500 --> 0:23:26.940 of what is coming in and you're going to find 0:23:26.940 --> 0:23:28.920 one month. You know, you put your car in for 0:23:28.920 --> 0:23:31.649 service and you need new tires. How you know, how 0:23:31.650 --> 0:23:34.650 on earth is that a representative month for me? So, 0:23:34.650 --> 0:23:36.869 you know, just one month is not necessarily enough to 0:23:36.869 --> 0:23:39.660 capture all those extra expenses. And in my book Money 0:23:39.660 --> 0:23:42.270 with just I do, you know, run through a complete 0:23:42.270 --> 0:23:45.120 checklist of when I went through the ABS data on 0:23:45.119 --> 0:23:49.440 household expenditure in Australia, which goes to like 7000 items 0:23:49.440 --> 0:23:51.300 or something. And I grouped it all together so people 0:23:51.300 --> 0:23:54.330 could go through that checklist. But I think trying to 0:23:54.330 --> 0:23:57.060 do both, you know, and and I want to try 0:23:57.060 --> 0:23:59.850 and normalize this as much as possible since I started 0:23:59.850 --> 0:24:03.000 budgeting like there is just such this wild community of 0:24:03.000 --> 0:24:05.940 people who do track their spending, you know, and maybe 0:24:05.940 --> 0:24:08.159 it's a privilege that I had previously of being on 0:24:08.160 --> 0:24:10.860 a high income. I didn't have to look as closely, 0:24:11.070 --> 0:24:14.609 but actually budgeting, figuring out where your money is coming from, 0:24:14.609 --> 0:24:17.310 where it is going is a really great skill, and 0:24:17.310 --> 0:24:20.430 it's one that people are going to need more, more 0:24:20.430 --> 0:24:23.369 than ever. So and I'm just so excited that Chris 0:24:24.060 --> 0:24:26.100 has done that. She's hung up on the on the 0:24:26.100 --> 0:24:28.920 noticeboard in the kitchen, you know, making it visible as well. 0:24:28.920 --> 0:24:32.580 So let's just normalise budgeting. Tom. Let's you know, it's 0:24:32.580 --> 0:24:36.920 not I'm not the freak anymore. Yeah, get your budgets on. 0:24:36.930 --> 0:24:38.280 You know, we're all doing it. 0:24:38.280 --> 0:24:41.040 I think it's interesting that, that you and I in 0:24:41.040 --> 0:24:43.140 this podcast, you've got this sort of the hard core 0:24:43.140 --> 0:24:46.320 budget in yourself and then me who's just like just 0:24:46.320 --> 0:24:49.530 sort of going along with it. So I feel like 0:24:49.530 --> 0:24:52.050 we're sort of the angel and devil of, of budgeting. 0:24:52.380 --> 0:24:54.840 We're like, and I'm sure one day I'll sit down, 0:24:54.840 --> 0:24:56.490 I'll be like, Alright, I'll get some, I'll do it, 0:24:56.490 --> 0:24:58.830 just does and get some highlighters that actually planner. But 0:24:58.830 --> 0:25:01.620 like for now I'm just vibe and it works, I think. 0:25:01.619 --> 0:25:04.230 I reckon there's a lot of people that including you, 0:25:04.230 --> 0:25:06.570 that when you roll off your low fixed interest rate 0:25:06.570 --> 0:25:08.940 home loan you're suddenly going to go say what now? 0:25:08.940 --> 0:25:11.760 How do I find an extra 1500 dollars a month 0:25:11.760 --> 0:25:12.880 or whatever? It's going to be done. 0:25:12.930 --> 0:25:15.420 But I'm just I'm just pretending that's not going to happen. 0:25:15.420 --> 0:25:17.090 I've got to take another year. So I'm like that. 0:25:17.100 --> 0:25:18.180 That's fine. It's good. 0:25:18.869 --> 0:25:20.580 I'm just looking forward to the vote when you come 0:25:20.580 --> 0:25:23.760 to be and just show me how to budget, show. 0:25:23.760 --> 0:25:27.480 Me how to show me which highlighters you use. And 0:25:27.480 --> 0:25:30.480 just lastly, as always, we've got just this budget tip 0:25:30.480 --> 0:25:32.310 of the week, which is food related, I believe. 0:25:33.060 --> 0:25:35.820 Yes. Quick tip. And this is when people are adjusting 0:25:35.820 --> 0:25:38.460 for their household spending, we're seeing that food is a 0:25:38.460 --> 0:25:40.410 big thing that people are really trying to, you know, 0:25:40.410 --> 0:25:42.389 not eat out as much and, you know, trying to 0:25:42.390 --> 0:25:45.300 save on food costs. So this is my tip is 0:25:45.300 --> 0:25:49.260 to know the difference between use by and best before 0:25:49.260 --> 0:25:52.710 dates on your food, the one that you really you know, 0:25:52.710 --> 0:25:55.320 you should check it out if it's past is the 0:25:55.320 --> 0:25:58.770 use by date so donate food that is past the 0:25:58.770 --> 0:26:01.270 use by date that is set by you know you 0:26:01.270 --> 0:26:03.630 know the Food Standards Australia. And you really should do 0:26:03.630 --> 0:26:07.060 that if it's just best before May. That's just a suggestion. Yeah. 0:26:07.260 --> 0:26:09.689 Like this would be better if you had eaten it 0:26:09.690 --> 0:26:12.000 before this date, but it doesn't mean you can't have 0:26:12.000 --> 0:26:13.949 it afterwards. So I just think all. 0:26:13.950 --> 0:26:17.280 Systems are scam. The whole thing, the whole this before 0:26:17.280 --> 0:26:19.020 thing scam, it's always wrong. 0:26:19.020 --> 0:26:20.939 Well, that's the incentive is they want you to be 0:26:20.940 --> 0:26:23.340 checking it out and buying new ones. But no best 0:26:23.340 --> 0:26:26.100 best before just give a little sniff if it smells. 0:26:26.100 --> 0:26:28.260 All right, you could eat it well. 0:26:28.440 --> 0:26:31.140 Thanks, everyone, for joining us again. Hopefully you've got some 0:26:31.140 --> 0:26:33.930 good tips there on both them. Best before dates and, 0:26:34.530 --> 0:26:38.520 you know, rent renting. But yeah, it's been a pleasure. 0:26:39.090 --> 0:26:41.939 Yep. Know your rights when it comes to your tenancy and, 0:26:41.940 --> 0:26:43.470 you know, get the help that you need if you 0:26:43.470 --> 0:26:46.920 are facing one of those massive increases. Thanks, Tom. 0:26:47.310 --> 0:26:48.600 Thanks, Jess. See you next week. 0:26:53.290 --> 0:26:55.870 This episode of It All Adds Up was produced by 0:26:55.869 --> 0:26:59.530 Chee Wong. The information discussed is general in nature and 0:26:59.530 --> 0:27:03.250 does not take into account your personal financial situation, goals 0:27:03.250 --> 0:27:06.460 or objectives. You should always do your own research or 0:27:06.460 --> 0:27:10.990 get professional advice before making any major financial decisions. If 0:27:10.990 --> 0:27:14.139 you like today's episode, hit follow in your podcast app. 0:27:14.320 --> 0:27:17.200 Leave a review and recommend it to all your friends. 0:27:17.500 --> 0:27:20.890 You can submit your listener questions in text or audio 0:27:20.890 --> 0:27:24.880 format at. It all adds up at Nine.com.au. AEW.