Speaker 1: You're listening to Australia Overen Eyes with Tony McManus. Keep
Speaker 1: a list coming greater female drummers.
Speaker 2: Interesting list and it's getting longer as we speak. One
Speaker 2: double three six nine three for sending those messages zero
Speaker 2: four double seven six nine three sixty nine three. Now
Speaker 2: a lot of the sales for motor cars takes place today.
Speaker 2: People wander around kay yards or is that just me?
Speaker 2: You wander around a k yard maybe today, tomorrow's Saturday,
Speaker 2: and you think, well that will be take that one
Speaker 2: for a drive. But what's that process feel like? What
Speaker 2: are the challenges? What are the things you should be
Speaker 2: doing to ultimately get.
Speaker 1: The deal that you have been longingly.
Speaker 2: Living for, lusting over sometimes Paula known as Miss Auto
Speaker 2: Kats Paula Kats, good morning.
Speaker 3: Good morning Tony and all tuning into three aw overnight.
Speaker 1: It's lovely to have you on the program. When we
Speaker 1: catch up.
Speaker 2: It is always a great joy because the idea of
Speaker 2: going out and buying a carry ideally a new car,
Speaker 2: not ideally, but often a new car, you've got to
Speaker 2: be You've got to be sort of on your guard,
Speaker 2: do you not.
Speaker 3: Yeah, I'm prepared, prepared, prepared, is probably now with the
Speaker 3: market being as big as what it is. I think
Speaker 3: that preparations the important thing, especially with news, because we
Speaker 3: can break I think we should break this up into
Speaker 3: segments because we often talk about what we're going to
Speaker 3: talk about. And it was actually I put my hand
Speaker 3: up and said, let's give the listeners some relevant information,
Speaker 3: hopefully that they can use or their family and friends
Speaker 3: can use from Acari. So I'm accary.
Speaker 1: Yeah, well we are a little bit along that line.
Speaker 1: But you get it.
Speaker 2: You've had for much of your career saying I'm thinking
Speaker 2: of a new can, what will I buy? And then
Speaker 2: you were given some a few ideas and they often
Speaker 2: do exactly the opposite to what you've recommended. So you
Speaker 2: then get to the point you get, well, I'm just
Speaker 2: not going to make any recommendations anymore. But I guess
Speaker 2: one of the important things would be is to actually
Speaker 2: decide if you're like, what type of car in fact
Speaker 2: that you might be able to, whether it be a
Speaker 2: hatch of Sedan or whatever.
Speaker 3: That's that's I think that's step number one time, because
Speaker 3: if the mind doesn't even know what type you want,
Speaker 3: so you've got in short Sadan or hatch small car, SUV,
Speaker 3: big or small ute. Obviously, if you need a ute,
Speaker 3: you know you need a ute, but do you need
Speaker 3: a four by four? Do you need a four by
Speaker 3: two ut? Do you need a ute with a tray
Speaker 3: or do you need a jewel cab so or do
Speaker 3: you need a canopy? Do you need a van? And
Speaker 3: once you understand what type you need, it's got buying
Speaker 3: a bed, king or queen. Then you can move on
Speaker 3: to firm or soft. So that's step number one.
Speaker 2: That's step number one. I'm already exhausted. And then of
Speaker 2: course around all of that there's budget, the budgets y
Speaker 2: constraints because these things are by comparison to the old days,
Speaker 2: these are no longer cheap no cars.
Speaker 3: Yeah, cars obviously they've changed. I mean, I mean people
Speaker 3: know everything's gone up in price, but the budget small
Speaker 3: car entry option just isn't available anymore. In Australia. There's
Speaker 3: a few Chinese manufacturers like MG that have brought in
Speaker 3: some price points Bucket nineteen thousand and twenty thousand, but
Speaker 3: if people are really searching for a new car, the
Speaker 3: price points are generally from twenty five to thirty thousand onwards,
Speaker 3: and that's because you don't have to pay extra fork
Speaker 3: in anything else. Really, the car itself has all the
Speaker 3: accessories as standard. So what most accessories are standard?
Speaker 1: That puller.
Speaker 2: I'd often say to people, Look, you need to consider,
Speaker 2: you know, if you in all of this, if you consider,
Speaker 2: do your research and consider somewhere between four or five
Speaker 2: six models, that gives you a sense of what may
Speaker 2: come out of that.
Speaker 3: One hundred and if you go, okay, let's just hypothetically tired,
Speaker 3: I don't know, let's just choose the most popular car
Speaker 3: at the moment statistically is an SUV. So that statistics
Speaker 3: for showing that over thirty two percent of people that
Speaker 3: was last month is got purchasing SUVs. So if you're
Speaker 3: purchasing an SUV, your medium sized SUV, say okay, what models? Do?
Speaker 3: What brands? Do I like that? I want to go
Speaker 3: and test drives? Ie, Am I going to go and
Speaker 3: look at the Toyota Ave four? Do I like the
Speaker 3: mass the CX five? Do I want the key Serado?
Speaker 3: What models am I going to look for? And I
Speaker 3: think that's going to help them? ID not get too
Speaker 3: distracted by the noise of thirty five brands in your.
Speaker 2: Face and there is there are there's so much from
Speaker 2: which it choose, Almost like every every week we're seeing
Speaker 2: a new launch from something coming out of a China.
Speaker 2: I see a Kia are about to just launch. There
Speaker 2: are there a youth.
Speaker 1: Coming up I think either today or tomorrow, which you know.
Speaker 1: I mean, it's just there is so much from.
Speaker 2: Which to choose, which must be confusing if you're in
Speaker 2: the market one hundred percent.
Speaker 3: And actually one note that that I didn't put in
Speaker 3: there now also is what type of engine?
Speaker 4: Yeah, we're looking for?
Speaker 3: Actually I forgot that because you know, petrol is almost obsolete,
Speaker 3: pretty much like ninety I don't even know the statistics.
Speaker 3: I'm not going to make it up. I think there's
Speaker 3: a couple of cars less than are one hundred percent petrol.
Speaker 3: So we're going to look at an electric car, or
Speaker 3: we're going to look at a hybrid hybrid, you know,
Speaker 3: So I think, actually I forgot to put that little
Speaker 3: notes in there. And then once you work out the look,
Speaker 3: I mean, I'm not sure if people generally make a
Speaker 3: decision based on the physical appearance of a car, but
Speaker 3: most people do. And then you say, okay, now what
Speaker 3: do I do? And there's a saying tone that we
Speaker 3: used to have in the automotive industry. I was taught
Speaker 3: twenty years ago the feel of the wheel seals the deal.
Speaker 1: Well, I love it. I'm going to write that down
Speaker 1: so that one we're the.
Speaker 3: Feel of the wheel, ye seal the deal.
Speaker 1: That's fantastic.
Speaker 3: Yeah, because because anybody can like a look of a car,
Speaker 3: they can imagine themselves in the car. Though the reality
Speaker 3: is is that once you sit in the car, just
Speaker 3: like choosing a bed, you may or may not be comfortable.
Speaker 1: Very very true. We'll do this break when we come back.
Speaker 1: I want to take some calls.
Speaker 2: So those of you bought a new car recently, had
Speaker 2: the process go for you?
Speaker 1: And from where?
Speaker 2: What did you end up buying one double three six
Speaker 2: nine three, One double three six nine three. When did
Speaker 2: you buy a new car, your new most recent purchase,
Speaker 2: what was it, how did that process go? And how
Speaker 2: long since you've bought a new car? One double three
Speaker 2: six nine three. I mentioned earlier in the program Paula
Speaker 2: had actually doesn't test drive for a column, And hopefully
Speaker 2: I'll get to the column before the.
Speaker 1: End of this month. The new they call it a tundra.
Speaker 1: Tundra from Toyota.
Speaker 3: Ah, did you drive the Tundra?
Speaker 1: I'll tell you.
Speaker 2: The first couple of days, I'm thinking yeah. But then
Speaker 2: after the week do you want to get out of It's.
Speaker 1: Fantastic before it's so beautiful, really gorgeous.
Speaker 2: Who would have thought that we fall in love with you?
Speaker 2: Stay there, we're talking to paul Up Miss Auto Cats.
Speaker 2: It's a Friday morning, austraighter of a night. Hello Paula
Speaker 2: known as miss Auto. Paula Cats. How to buy car?
Speaker 1: A little no, no, I think I.
Speaker 2: Don't know whether you and I have spoken about this before.
Speaker 2: The idea of a test drives a little dull bit
Speaker 2: of boring. But I'll often say to you have people
Speaker 2: that are looking to buy something, whether it be a
Speaker 2: new or whether infect it'll be eighteen months old, it is.
Speaker 1: So important to take it for a drive.
Speaker 2: And your people some say, oh, no, I know what
Speaker 2: I want and they don't.
Speaker 1: Even test drive it.
Speaker 3: No, they don't. And there's some there's some stories. Even
Speaker 3: with myself. This is my I'm timed. I'm a prime
Speaker 3: example of not test driving a car. And I love
Speaker 3: the look of it, loved everything about it, and it
Speaker 3: was actually a fee at five hundred. You know, one
Speaker 3: of those.
Speaker 1: Living Yeah, yeah, gorgeous.
Speaker 3: Yeah, I just love the look of it. And I went, yeah, no,
Speaker 3: I want that. Didn't drive it, and unfortunately the positioning
Speaker 3: of the pedals, so the brake and the accelerator were
Speaker 3: on such an angle that it was overflexing my foot.
Speaker 3: I couldn't even drop the car.
Speaker 1: Your hips were moving in the wrong direction.
Speaker 3: And that was and I went, you know what, you
Speaker 3: have to drive the car, and you also have to
Speaker 3: ensure that you're set up properly on the test drive.
Speaker 1: What's it like when you're buying a new vehicle? And
Speaker 1: now John's called in the John you bought what.
Speaker 3: I bought it?
Speaker 4: Good morning everyone, Thank you morning John. Good I went
Speaker 4: out and had a look at at AA patrol eight
Speaker 4: months ago and I'm absolutely in love with this thing.
Speaker 4: It's a beast, absolute beast, and I knew what I
Speaker 4: was looking for, so that made the journey a lot easier,
Speaker 4: I guess. But yeah, that's great.
Speaker 2: And John, you presumably you'd lusted over for a period
Speaker 2: of time.
Speaker 1: Was this your first patrol?
Speaker 4: No, I've got two patrols. Actually, I've got the old
Speaker 4: diesel as well, which I'm I'm in at the moment,
Speaker 4: but I wanted to secure myself of V eight because
Speaker 4: myself and my wife in a few years time, we
Speaker 4: want to go to caravanning and I couldn't think of
Speaker 4: a better car to go caravanning than this. So my
Speaker 4: heart was set on this.
Speaker 2: You had that because you wanted the eight as opposed
Speaker 2: to say, what you're going to get these days from
Speaker 2: land Cruiser.
Speaker 4: Yeah, and no fuss of just petrol and the last
Speaker 4: of the V eight as I sat in mat Fax,
Speaker 4: But yeah, I love it, absolutely loved the car.
Speaker 2: And the process of doing a deal was that, I mean,
Speaker 2: because not everybody does a new car on a regular basis,
Speaker 2: like maybe Paula deals with it all the time.
Speaker 1: Was it a simple process? Was there a deal? Do
Speaker 1: you go through that angst around that?
Speaker 4: There was a bit of handling involved in what have you?
Speaker 4: But at the end of the day, I knew what
Speaker 4: I wanted and they come to the party and I
Speaker 4: was happy. They were happy, and the salesman caught me
Speaker 4: once some up to see how my car is going,
Speaker 4: and I love that. It's great, absolutely fantastic. I couldn't
Speaker 4: speak highly.
Speaker 1: Of them, which, yeah, which dealer can I say it,
Speaker 1: of course you can.
Speaker 4: James Waverly Nissen here was just magnificent.
Speaker 1: Well sales team will be around to see them this morning.
Speaker 1: Good on your job, Thank you. There's a great round there.
Speaker 2: And I guess if you have that experience, because as
Speaker 2: you well know, Paula, sometimes people come back and say
Speaker 2: that there was the worst dealer. It was the worst
Speaker 2: possible experience at buying a car.
Speaker 3: Oh that's that's the kind of word to open up.
Speaker 3: It's so hard to cover that off in one sentence.
Speaker 1: Let me ask you this.
Speaker 2: Then, in this current climate, discounts still a thing.
Speaker 3: No, no, no, And I'm so glad you asked that, Tome,
Speaker 3: because I remember the days where you would walk into
Speaker 3: a well. It didn't matter where my customers. When I
Speaker 3: had a you know, I was full time with a
Speaker 3: brokerage business, so I was helping people buy cars every
Speaker 3: single day, and it was it was expected that there
Speaker 3: would be ten fifteen percent off cars for my clients.
Speaker 3: It didn't matter if I was buying fifty a month.
Speaker 3: That was just whether I was buying one or fifty.
Speaker 3: It was just an expectation. However, now, even as a broker,
Speaker 3: it does not exist. The percentages don't exist. There's you know,
Speaker 3: the tens of thousands of thousands, They just don't exist.
Speaker 3: And I think consumers are still in the mindset that
Speaker 3: they do and they are. Unfortunately, we are not being
Speaker 3: educated through the government through tariffs, through any form of
Speaker 3: trade agreements that have changed that have changed the unfortunately
Speaker 3: the taxes and the duties which in turn change the
Speaker 3: ability for a dealer to be able to discount a car.
Speaker 2: Yeah, the luxury cartext We'll talk about that another time.
Speaker 2: Just very cool with the with the the idea of
Speaker 2: just walking into a dealer. Is there a waiting based
Speaker 2: on current delivery and sales because I think they're just
Speaker 2: hovering around last year's numbers as when I saw them
Speaker 2: last Is there a waiting list?
Speaker 3: Yeah? There especially is. I mean obviously that it's going
Speaker 3: to be dependent on models and also manufacturing brands, but
Speaker 3: there is. And I think everyone knows that we don't
Speaker 3: make cars in Australia anymore and most of the cars
Speaker 3: come from overseas, and overseas their timetable works different outs.
Speaker 3: For example, Japan's end a financial year is in March,
Speaker 3: you know, and they close for a couple of months,
Speaker 3: so you know, Toyota have struggled, Mazers struggled for the
Speaker 3: last couple of months with stock because they're on holidays,
Speaker 3: so it's there is still going to be a waiting game.
Speaker 3: I'd say the consumers just give yourself at least three
Speaker 3: to six months.
Speaker 1: Three to six to go through that process. Well, if you.
Speaker 3: Want to get exactly what you want, if you want
Speaker 3: precise color, precise interior, if you want if you're, if
Speaker 3: you if you don't just want to walk into a
Speaker 3: dealership and get the option of I don't know, say
Speaker 3: you want black and they, oh, we've got silver.
Speaker 1: Lea except to say thank you very very much. It
Speaker 1: is fantastic. A little bit of information goes a long way.
Speaker 2: Paula known as Misorder Paula Misorder cats we love it
Speaker 2: twenty five past