WEBVTT - Shelf deception: How does marketing on packaged foods influence us?

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<v Intro>This podcast was made on the lands of the Wurundjeri people,

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<v Intro>the Woi Wurrung and the Bunurong. We'd like to pay

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<v Intro>respects to their elders, past and present, and emerging.

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<v Intro>From the Melbourne School of Psychological Sciences at the University

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<v Intro>of Melbourne, this is PsychTalks.

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<v Nick>Hello, I'm Nick Haslam, and welcome to our last episode

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<v Nick>of PsychTalks, for this season anyway. And as always, I'm

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<v Nick>joined by my enigmatic, charismatic co-host, Cassie Hayward.

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<v Cassie>Hi, Nick. Thank you for that introduction. Yes, we're winding

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<v Cassie>up the season for now, but what fascinating areas of

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<v Cassie>research we've covered. We've looked at everything from how languages

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<v Cassie>shape our thoughts in our episode with Dr Frank Mollica,

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<v Cassie>to what's the best tactic to ask for a pay

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<v Cassie>increase at work with our colleague, Professor Jen Overbeck.

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<v Nick>It's been a real pleasure, and we've got one more

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<v Nick>topic ahead today. We're asking, are we really making smart

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<v Nick>choices in the supermarket?

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<v Nick>Associate Professor Helen Dixon and Jane Martin join us to

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<v Nick>unpack the psychology, policy and packaging that influence what ends

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<v Nick>up in our trolleys.

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<v Cassie>Welcome to PsychTalks, Helen and Jane. So onto today's topic,

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<v Cassie>I think we can all relate to the scenario of

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<v Cassie>shopping for food and just being bombarded with on pack

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<v Cassie>imagery and claims. I've got 3 little kids. I walk

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<v Cassie>down those aisles and used to see a lot. Can

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<v Cassie>we start with just the lay of the land in

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<v Cassie>terms of the regulations around what manufacturers can say on

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<v Cassie>the packs? Are there rules around the text and the

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<v Cassie>imagery and the claims that they can make?

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<v Jane>So there are some legislated requirements and rules around um

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<v Jane>elements such as the nutrition information panel, and that's why

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<v Jane>it always looks the same on the back of the pack,

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<v Jane>and there are other requirements on other information on the pack,

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<v Jane>so health claims and high-level health claims, um.

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<v Jane>When you're talking about something like high in sugar or

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<v Jane>low in sugar, high in calcium, they're regulated. But the

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<v Jane>vast majority of what's appearing on the pack is basically unregulated,

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<v Jane>and they're the most influential elements that we'll go into.

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<v Jane>Um, and, and, and basically, there's not a lot of

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<v Jane>regulation on many of the, the packet space.

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<v Nick>So that's what the rules say, and that's what the

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<v Nick>regulations are, but do people respond rationally to this information,

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<v Nick>so you give accurate information about nutrition, let's say on

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<v Nick>food packaging.

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<v Nick>Are people paying attention to that?

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<v Helen>Well, we know that many shoppers, when they're shopping, just

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<v Helen>refer to the front of the pack, and they might

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<v Helen>be shopping with crying kids in the trolley or tired

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<v Helen>and rushed after work. And so they're making quick decisions,

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<v Helen>and they often rely on heuristics to appraise products. And

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<v Helen>we've done some quite fun research looking at how, if

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<v Helen>front of pack marketing claim highlights an isolated

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<v Helen>positive attribute of a, an otherwise unhealthy product. People will

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<v Helen>generalise and it effectively serves to put a health halo

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<v Helen>over the product. So a classic example is marshmallows, 98%

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<v Helen>fat free, but not mentioning, you know, 98% sugar, sugar

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<v Helen>or whatever.

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<v Cassie>Um, Helen, I'm sure a lot of our listeners know

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<v Cassie>the term heuristics, but just so we're all on the

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<v Cassie>same page. What do you mean by that?

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<v Helen>It's really just a quick rule of thumb, a quick

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<v Helen>kind of cognitive strategy, and, um, it's often applying generalisations

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<v Helen>to things, but it can lead to inaccurate assessments of things.

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<v Helen>So people, um, do make these quick thinking decisions. Uh,

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<v Helen>we do know though, that consumers who do slow down

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<v Helen>and read the back of the pack, that can almost

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<v Helen>empower them to be not as sucked in by what's

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<v Helen>happening on the front of the pack. So there's little

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<v Helen>simple rules of thumb with the

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<v Helen>the ingredients listed is meant to, uh, list the ingredients

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<v Helen>in order of weight. And so those ingredients that appear

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<v Helen>first are the bulk of the products. And, and in

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<v Helen>the NIP, a good way if you're wanting to compare

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<v Helen>products is compare the per 100 gram column, you know,

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<v Helen>and you might see, it might make you work out

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<v Helen>that the iced coffee you thought was a good option

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<v Helen>actually has 16 teaspoons of sugar or something. So, Uh, yes.

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<v Cassie>And the, the NIP is the nutrition information panel.

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<v Helen>That's right.

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<v Cassie>And Helen, not just to blatantly plug the work you

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<v Cassie>and I did together, but I will. Um, we did

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<v Cassie>some work looking at parents evaluating children's snack food packaging,

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<v Cassie>and it was interesting to see that even if rationally

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<v Cassie>they knew that this quote unquote, health fruit snack wasn't

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<v Cassie>actually healthy, if it had imagery of fruits on the front,

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<v Cassie>it kind of prompted them just to think.

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<v Cassie>Oh, this is healthy. Are we that gullible when it

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<v Cassie>comes to these packaging things?

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<v Helen>First, I've got to say, I think that was one

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<v Helen>of the most fun studies for last year. But yeah,

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<v Helen>it was fascinating. So in this study, we, we had

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<v Helen>a graphic designer prepare these mock packs of, of processed

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<v Helen>snack foods, and we varied whether they had just a

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<v Helen>picture of the actual snack that looked a bit like

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<v Helen>the veggie one looked.

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<v Helen>Bit like a cheese all and the fruit one looked

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<v Helen>a bit lolly-ish. And then we had some packs which

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<v Helen>had pictures of fresh produce, so photos of fruit or

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<v Helen>in the case of the veggie one, photos of corn cobs.

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<v Helen>Then we had cartoons with, you know, produce with eyes

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<v Helen>and legs and things, possibly a child targeted marketing strategy.

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<v Helen>And then we had this kind of idyllic setting with

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<v Helen>kids in a veggie garden with a basket of fresh

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<v Helen>produce. And interestingly, we found that the photos of fresh

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<v Helen>produce were the most persuasive, and parents appraised the equivalent

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<v Helen>product as healthier when they, uh, saw that imagery. And

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<v Helen>also the cartoons and the photos, they perceived the product

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<v Helen>as more attractive. And we actually found when we did

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<v Helen>a bit of an analysis of what predicted their intentions

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<v Helen>to purchase a given product,

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<v Helen>That it was how appealing or attractive they thought the

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<v Helen>product was that was important. And I think that's interesting too,

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<v Helen>because in the area of health psychology and health communication,

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<v Helen>it's easy for us to get caught up and think

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<v Helen>that everyone's preoccupied with health, and if we tell them

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<v Helen>something's healthy, they'll want to eat it. But the reality is,

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<v Helen>we know from our research that

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<v Helen>taste, cost, convenience, and health concerns are key considerations, and

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<v Helen>for some consumers, you know, cost and taste is way

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<v Helen>ahead of health concerns. So, um,

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<v Helen>Yeah, it's important to be realistic about that.

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<v Cassie>Out of curiosity, has there ever been a food product

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<v Cassie>that's fooled you with its claims or with its marketing?

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<v Helen>One that got me relatively recently is these dried pea snacks.

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<v Helen>And I actually thought they were sort of roasted whole

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<v Helen>pea pods.

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<v Helen>And I bought them thinking they're an OK option, but

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<v Helen>they are actually kind of pea-shaped things that might be

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<v Helen>like a chip or a twisty moulded into a shape

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<v Helen>of a pea.

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<v Helen>And, um, I think they're highly processed and highly deceptive.

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<v Cassie>So they're as much as a pea is a potato chip is a potato.

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<v Helen>Yeah. And look, it's possible I got tricked too because

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<v Helen>in the manner that people in our study did, because

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<v Helen>there are photos of happy little green pea pods on

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<v Helen>the front of the pack.

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<v Nick>So, so there are cases like that where you just

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<v Nick>don't know where there's no way of knowing and the, uh,

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<v Nick>marketing might be a bit deceptive. Are there cases where

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<v Nick>the marketing is not that deceptive, but you just don't

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<v Nick>see what you don't want to see?

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<v Nick>So you sort of know it's unhealthy, but you just

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<v Nick>want the product so much that you'll just overlook it.

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<v Helen>Well, that's a really interesting point, Nick, because we did

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<v Helen>a study last year where we tested parents' responses to

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<v Helen>different types of marketing claims that commonly appear on, on

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<v Helen>commercial baby and toddler food products.

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<v Helen>And what we found was the claims that talk about

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<v Helen>free from were the most persuasive. And interestingly, we, in

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<v Helen>some of the audits we've done of products, we find

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<v Helen>they're the most prevalent claims. So perhaps industry knows they work.

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<v Helen>But if you

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<v Helen>you think about sort of psych theory and motivation, they're

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<v Helen>really appealing to a risk avoidance motivation or a kind

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<v Helen>of first do no harm. And I think parents want

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<v Helen>to do the right thing by kids, but they're time

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<v Helen>poor or they want a convenient option, you know, that

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<v Helen>the kids are not gonna spill yoghurt all over the

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<v Helen>car seat in the car or whatever.

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<v Helen>But, um, they kind of might know sometimes these foods

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<v Helen>aren't great, but at least if it's got no nasties

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<v Helen>in it, they think that's quite a persuasive sort of claim.

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<v Nick>No asbestos. I'll eat that.

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<v Nick>So in the tobacco space, uh, we've seen a move

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<v Nick>to plain packaging.

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<v Nick>Uh, and the inclusion of more and more public health

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<v Nick>information about smoking's risks. Where do you sit on the

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<v Nick>marketing of packaged foods? Are you looking for stricter rules

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<v Nick>about how they're packaged as well? Yeah,

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<v Jane>definitely. I mean, we've spent, you know, the first part

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<v Jane>of this podcast talking about the influence of these claims

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<v Jane>and the packaging, even the colours of the packets. It,

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<v Jane>it's all, you know, combined. There's a lot of synergies

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<v Jane>around the, you know, to create the biggest impact to

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<v Jane>sell the product. So,

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<v Jane>I mean, my sort of best case scenario would be

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<v Jane>to own health, to own the pack. I mean, we've

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<v Jane>seen in Chile these hexagonal warnings, um, around high in sugar, salt, fat, energy,

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<v Jane>and that's had a huge impact, and it's worked in

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<v Jane>two ways, which I think is exactly what we want

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<v Jane>to see in Australia. It's shifted people to healthier foods

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<v Jane>and more sort of traditional diets. So it's not just

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<v Jane>moving people around the processed food space, which isn't really

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<v Jane>where you want to go. It's moving

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<v Jane>people to less processed, more natural foods, foods that are,

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<v Jane>you know, supporting local farmers, which is a good thing.

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<v Jane>It's going back into that local economy. So I think,

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<v Jane>you know, that's very attractive to government. For example, if

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<v Jane>you're just not talking about shifting the processed packaged food demand,

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<v Jane>but that you are moving people into these healthier products.

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<v Jane>And there's certainly a lot more that we can do.

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<v Jane>We can take things off, and we can make sure

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<v Jane>that we get more sort of honest, truthful labelling. So

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<v Jane>people aren't,

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<v Jane>you know, they just get slightly confused by lots of

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<v Jane>different things. Um, and we can start to cut through that,

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<v Jane>but by removing some of these persuasive elements, um, we

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<v Jane>can give people a, a, a better picture of what

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<v Jane>the food actually is. Mm.

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<v Helen>The name should reflect the bulk of the ingredients, but

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<v Helen>we know there are instances where, for example, there might

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<v Helen>be a baby food called

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<v Helen>Broccoli, pumpkin, and apple, but when you look at the

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<v Helen>back of the pack, it's 80% apple or something like that.

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<v Helen>So I think, yes, that would be my wish that

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<v Helen>the text and the imagery honestly represents the products, because

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<v Helen>we know they're both really important and that consumers rely on

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<v Helen>them to make decisions, but also to think about pro-health

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<v Helen>front of pack nutrition labelling schemes, like, we know the

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<v Helen>Health Star rating, it's currently voluntary, but when we've done studies,

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<v Helen>if you apply that, if it was made mandatory to

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<v Helen>all products, it does facilitate healthier choices. And we've recently

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<v Helen>done some studies testing labelling schemes similar to the

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<v Helen>high in, um, labelling that some of the South American

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<v Helen>countries are using with Australian consumers. And we found that

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<v Helen>that helps parents identify products higher in added sugars and

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<v Helen>reorients their preferences towards healthier options.

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<v Nick>Baby food. I mean, are there any specific regulations or

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<v Nick>rules in relation to baby and toddler food in particular?

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<v Jane>Yeah, so this is an area we've done a lot

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<v Jane>of research to fill in the gap, so policymakers understand

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<v Jane>what the market's like. So it's a growing market. We've seen,

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<v Jane>you know, more and more products are coming on the market.

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<v Jane>Um, and we had a consultation in 2019. The issue

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<v Jane>came onto the agenda, and the sort of key issues

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<v Jane>have recently been moved into the food regulator. So they're

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<v Jane>around composition of the product, so it's not just the labelling,

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<v Jane>but what's, what's in the product. So that's around levels

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<v Jane>of sodium and levels of sugar, which is really important,

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<v Jane>and a lot of these products are sweet.

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<v Jane>And they contain a lot of sugars derived from fruit,

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<v Jane>particularly apple and pear, which is probably cheap. Um, and

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<v Jane>even savoury products, like Helen was talking about, they're not

0:12:51.809 --> 0:12:55.609
<v Jane>whole meals, really. They're, you know, could be 80% apple.

0:12:55.799 --> 0:13:00.530
<v Jane>And it's also about having names that accurately reflect the ingredients, um,

0:13:01.020 --> 0:13:02.900
<v Jane>what's on the front of the pack, so not being

0:13:02.900 --> 0:13:06.250
<v Jane>able to use these pictures of, um, pumpkin and apple,

0:13:06.539 --> 0:13:09.830
<v Jane>unless they make up a significant portion of the

0:13:09.890 --> 0:13:13.359
<v Jane>product in a whole form, not in a processed form,

0:13:13.479 --> 0:13:15.559
<v Jane>because you, you know, what you're seeing should be what

0:13:15.559 --> 0:13:19.239
<v Jane>you're actually getting. So really trying to have more truth

0:13:19.239 --> 0:13:22.520
<v Jane>in the labelling, but also to try and encourage the

0:13:22.520 --> 0:13:25.830
<v Jane>manufacturers and, and shift them to, um, and incentivise them

0:13:25.830 --> 0:13:29.239
<v Jane>to create healthier products, because we have so many snack

0:13:29.239 --> 0:13:33.400
<v Jane>foods for toddlers. Um, we don't have really well-made, um,

0:13:33.479 --> 0:13:37.159
<v Jane>nutritious and nourishing meals for children.

0:13:37.650 --> 0:13:40.489
<v Jane>And we need to sort of shift this to create

0:13:40.489 --> 0:13:43.130
<v Jane>a healthier source of food for parents who do want

0:13:43.130 --> 0:13:45.919
<v Jane>to use these products. And, you know, they are convenient,

0:13:45.969 --> 0:13:47.770
<v Jane>but wouldn't it be great if we had a nourishing,

0:13:47.849 --> 0:13:51.359
<v Jane>healthy supply of these products? I mean, it, it is

0:13:51.359 --> 0:13:53.960
<v Jane>the ultimate con in that young children can eat the

0:13:53.960 --> 0:13:56.609
<v Jane>same healthy food as the rest of the family. They

0:13:56.609 --> 0:13:58.809
<v Jane>might just need it to be mashed. So it is

0:13:58.809 --> 0:13:59.530
<v Jane>a bit of a sort of

0:13:59.575 --> 0:14:03.765
<v Jane>Of marketing, you know, creation that these products are, you know,

0:14:03.846 --> 0:14:05.726
<v Jane>we're seeing more and more of these products in the

0:14:05.726 --> 0:14:09.715
<v Jane>supermarket because children can eat, eat other foods that are

0:14:09.716 --> 0:14:13.045
<v Jane>potentially cheaper, um, as well. But, you know, having this

0:14:13.046 --> 0:14:16.435
<v Jane>special market and these special sort of ways of promoting

0:14:16.434 --> 0:14:19.366
<v Jane>them is, is very persuasive, and it, and it just

0:14:19.366 --> 0:14:21.565
<v Jane>shows the success of, of, of

0:14:21.651 --> 0:14:22.742
<v Jane>that kind of approach.

0:14:22.981 --> 0:14:26.961
<v Helen>And I think nutrition is so interesting, particularly for kids,

0:14:27.161 --> 0:14:30.882
<v Helen>because it's not only important for lifelong chronic disease prevention,

0:14:30.961 --> 0:14:35.072
<v Helen>but to enable them to, to grow, you know, flourish

0:14:35.072 --> 0:14:39.122
<v Helen>in a developmental sense. And we do have stricter rules

0:14:39.122 --> 0:14:41.942
<v Helen>about the composition of baby foods cause they have certain

0:14:41.942 --> 0:14:46.271
<v Helen>iron requirements and so on. But the toddler food category

0:14:46.780 --> 0:14:50.640
<v Helen>has really emerged as this whole new category of products

0:14:50.640 --> 0:14:55.119
<v Helen>in recent years. And what's interesting is, uh, the Australian

0:14:55.119 --> 0:14:58.359
<v Helen>dietary guidelines for kids in, in the toddler age group,

0:14:58.440 --> 0:15:02.080
<v Helen>they basically recommend that they can eat family foods. You know,

0:15:02.200 --> 0:15:05.479
<v Helen>there are textural issues before kids have teeth, that they

0:15:05.479 --> 0:15:08.719
<v Helen>may need purees and so on. But there's no reason,

0:15:08.799 --> 0:15:10.440
<v Helen>you know, that a 4 year old needs to be

0:15:10.440 --> 0:15:13.479
<v Helen>sucking puree out of a pouch. They, they can be

0:15:13.479 --> 0:15:15.150
<v Helen>eating family foods. So,

0:15:15.599 --> 0:15:19.299
<v Helen>Yeah, it's fascinating. This whole product category's arrived. And then

0:15:19.299 --> 0:15:22.000
<v Helen>because they're kind of presented in the aisle in the

0:15:22.000 --> 0:15:27.080
<v Helen>supermarket with nappies and baby shampoo, it's kind of implicit

0:15:27.080 --> 0:15:30.429
<v Helen>from their placement, all these foods are appropriate for kids.

0:15:30.640 --> 0:15:33.599
<v Cassie>On that, not just related to toddler foods, but, uh, Helen,

0:15:33.640 --> 0:15:35.080
<v Cassie>you mentioned the health star rating.

0:15:35.440 --> 0:15:37.570
<v Cassie>I think a lot of people will be surprised that

0:15:37.580 --> 0:15:41.299
<v Cassie>that's not a mandatory piece of information that's on all

0:15:41.299 --> 0:15:44.049
<v Cassie>food that manufacturers can choose to display that or not.

0:15:44.419 --> 0:15:46.780
<v Cassie>What does your research say about the usefulness or perhaps

0:15:46.780 --> 0:15:49.200
<v Cassie>the misinterpretation of the health star rating?

0:15:49.580 --> 0:15:53.539
<v Helen>Well, when we have done studies where it is applied

0:15:53.539 --> 0:15:54.190
<v Helen>uniformly

0:15:54.424 --> 0:15:58.755
<v Helen>to products. It does enable consumers to compare products within

0:15:58.755 --> 0:16:03.794
<v Helen>a given category and identify healthier options. The algorithm to

0:16:03.794 --> 0:16:07.994
<v Helen>assign stars to products, kind of, they get demerit points

0:16:07.994 --> 0:16:12.755
<v Helen>for being high in nutrients of concern, like saturated fat, salt, sugar, etc.

0:16:13.270 --> 0:16:17.330
<v Helen>And, and kind of bonus points for positive nutritional attributes.

0:16:17.369 --> 0:16:20.330
<v Helen>And there are a few exceptions to the rule, but generally,

0:16:20.409 --> 0:16:24.289
<v Helen>the algorithm does work and is a good indicator of

0:16:24.289 --> 0:16:26.289
<v Helen>higher stars being a healthier choice.

0:16:26.299 --> 0:16:29.409
<v Cassie>But only within a category, right? So you can't compare

0:16:29.409 --> 0:16:32.840
<v Cassie>a frozen food star to a cereal star.

0:16:33.049 --> 0:16:36.705
<v Jane>No, but the categories are quite broad. I think the

0:16:36.705 --> 0:16:40.145
<v Jane>main issue is that 2/3 of products aren't carrying the

0:16:40.145 --> 0:16:42.385
<v Jane>health star. And if, if you're a consumer out there

0:16:42.385 --> 0:16:44.895
<v Jane>listening to this, if a product's not carrying a health star,

0:16:44.984 --> 0:16:47.655
<v Jane>find something that is, and that's higher rather than lower,

0:16:47.705 --> 0:16:50.424
<v Jane>because it is used as a marketing tool, and that

0:16:50.424 --> 0:16:55.125
<v Jane>gives me comfort, apart from the research that it works. So,

0:16:55.390 --> 0:16:58.219
<v Jane>That's why food manufacturers aren't putting it on their lower

0:16:58.219 --> 0:17:02.659
<v Jane>rating products, because it does influence consumers. So that's why

0:17:02.659 --> 0:17:06.380
<v Jane>we're advocating for it to be mandatory. And for 3

0:17:06.380 --> 0:17:09.339
<v Jane>out of 4 Australians who use the health stars, um,

0:17:09.380 --> 0:17:12.060
<v Jane>it helps them to understand which are what product's healthier.

0:17:12.099 --> 0:17:14.619
<v Jane>So it is being used. What's undermining trust in it

0:17:14.619 --> 0:17:17.420
<v Jane>is that it's not mandatory and not sort of seen

0:17:17.420 --> 0:17:19.369
<v Jane>to be government endorsed, and a

0:17:19.416 --> 0:17:22.875
<v Jane>standard that all food manufacturers have to meet. So that

0:17:23.125 --> 0:17:28.046
<v Jane>is in some way undermining the effectiveness of this system,

0:17:28.125 --> 0:17:31.975
<v Jane>which was designed to simplify the nutrition information panel and

0:17:31.975 --> 0:17:34.125
<v Jane>bring it to the front of the pack. So it

0:17:34.125 --> 0:17:37.526
<v Jane>was a sort of meant to be a time-saving way

0:17:37.526 --> 0:17:41.166
<v Jane>to support, you know, people when they're actually choosing what

0:17:41.166 --> 0:17:42.475
<v Jane>foods they want to buy.

0:17:42.765 --> 0:17:45.192
<v Jane>And in that supermarket situation where they're all side by

0:17:45.192 --> 0:17:48.702
<v Jane>side on the shelf, you know, they are basically within category.

0:17:49.071 --> 0:17:51.511
<v Jane>So that's, you know, where you can sort of compare

0:17:51.511 --> 0:17:54.071
<v Jane>cereals against each other because there's a wall of them.

0:17:54.511 --> 0:17:57.071
<v Jane>So that's where it does have its sort of utility,

0:17:57.151 --> 0:17:58.311
<v Jane>I suppose. Uh,

0:17:58.432 --> 0:18:01.072
<v Nick>what other research have you done on how food marketing

0:18:01.071 --> 0:18:02.692
<v Nick>can influence our food choices?

0:18:02.911 --> 0:18:07.311
<v Helen>We've done lots of research on different forms of marketing.

0:18:07.790 --> 0:18:11.640
<v Helen>We've done stuff, elite sports sponsorship, both in relation to

0:18:11.640 --> 0:18:17.899
<v Helen>alcohol and food, because those events have really high audience reach.

0:18:18.030 --> 0:18:21.800
<v Helen>The AFL Grand Final has the biggest audience of any

0:18:21.800 --> 0:18:24.139
<v Helen>televised sporting event for the year.

0:18:24.459 --> 0:18:31.270
<v Helen>And so it's a great way to reach adults and kids, unfortunately,

0:18:31.359 --> 0:18:36.280
<v Helen>with alcohol, gambling and food marketing. I like to when

0:18:36.280 --> 0:18:41.188
<v Helen>I design studies to not just be investigating a problem,

0:18:41.280 --> 0:18:44.839
<v Helen>but try and build in ways of looking at solutions

0:18:44.839 --> 0:18:45.579
<v Helen>to address the

0:18:45.630 --> 0:18:50.209
<v Helen>problem. So we've done some interesting experiments where we've done

0:18:50.209 --> 0:18:54.260
<v Helen>simulations of sponsorship. What if, for example, this is a

0:18:54.260 --> 0:18:58.699
<v Helen>kind of grassroots community sport, we replace the kit that

0:18:58.699 --> 0:19:01.339
<v Helen>kids are given at the start of their enrollment in

0:19:01.339 --> 0:19:06.660
<v Helen>Milo cricket or Macca's Little Athletics with a healthy sponsor.

0:19:07.099 --> 0:19:10.430
<v Helen>And we have found that if you apply those marketing

0:19:10.430 --> 0:19:15.948
<v Helen>principles to healthful products, they similarly build brand awareness, promote

0:19:15.949 --> 0:19:17.270
<v Helen>the appeal of the product.

0:19:17.680 --> 0:19:21.969
<v Helen>And sports related marketing is really interesting, particularly in relation

0:19:21.969 --> 0:19:25.290
<v Helen>to junk food, because, you know, we all have in

0:19:25.290 --> 0:19:28.250
<v Helen>our minds an image of sport as a sort of healthy,

0:19:28.290 --> 0:19:34.199
<v Helen>vital kind of pursuit. And so, again, it's, it's deeply psychological,

0:19:34.250 --> 0:19:37.810
<v Helen>this sort of building these associations that every time a

0:19:37.810 --> 0:19:40.290
<v Helen>goal's kicked in the footy match, we zoom in on

0:19:40.290 --> 0:19:43.010
<v Helen>the Macca's logo on the fence, and so on. And

0:19:43.010 --> 0:19:43.619
<v Helen>it's sort of

0:19:44.180 --> 0:19:47.380
<v Helen>implicitly creating this notion of, you can eat crap as

0:19:47.380 --> 0:19:49.619
<v Helen>long as you burn it up with activity or whatever.

0:19:49.670 --> 0:19:51.619
<v Helen>And if there's a lot of that linkage, like there

0:19:51.619 --> 0:19:54.489
<v Helen>was a phase a while ago of pedometers given away

0:19:54.489 --> 0:19:57.979
<v Helen>with sugary breakfast cereal. But the other thing about sports

0:19:57.979 --> 0:20:02.969
<v Helen>sponsorship is it's a highly emotional context, and

0:20:03.390 --> 0:20:09.000
<v Helen>Um, you know, with persuasion, there are affective and cognitive components. And,

0:20:09.040 --> 0:20:11.719
<v Helen>and if we associate a brand with this sort of

0:20:11.719 --> 0:20:16.349
<v Helen>exciting event that people are invested in with attractive, fit,

0:20:16.479 --> 0:20:20.119
<v Helen>healthy athletes and celebs and so on, it's, it's a

0:20:20.119 --> 0:20:22.229
<v Helen>great kind of promotional strategy.

0:20:22.400 --> 0:20:25.836
<v Cassie>But it also implies that the athletes are eating that food.

0:20:25.984 --> 0:20:29.786
<v Helen>Yes. And that's another thing we've done research on is

0:20:29.786 --> 0:20:37.105
<v Helen>counter-advertising strategies. So if you actually direct consumers' attention upstream

0:20:37.105 --> 0:20:42.504
<v Helen>to exposing the marketing tactics of, of these harmful industries,

0:20:42.595 --> 0:20:46.855
<v Helen>be it gambling, tobacco, or, or junk food. We

0:20:46.901 --> 0:20:51.161
<v Helen>did another trial where around the NRL finals a couple

0:20:51.161 --> 0:20:53.251
<v Helen>of years ago, we knew they were gonna have heavy

0:20:53.251 --> 0:20:57.771
<v Helen>alcohol sponsorship. And we had a professionally produced ad that

0:20:57.771 --> 0:21:02.931
<v Helen>exposed and critiqued alcohol sponsorship, and we tested that against

0:21:02.932 --> 0:21:07.092
<v Helen>a traditional public health ad focusing on the downstream health

0:21:07.092 --> 0:21:11.411
<v Helen>harms of alcohol. And so we sent people links, and

0:21:11.411 --> 0:21:14.092
<v Helen>they watched this counter ad in the lead up to

0:21:14.092 --> 0:21:15.852
<v Helen>watching the alcohol sponsored event.

0:21:16.130 --> 0:21:18.199
<v Helen>And we followed them up, and what we found was

0:21:18.199 --> 0:21:23.469
<v Helen>that the counter ad exposing industry marketing, it also had

0:21:23.469 --> 0:21:27.959
<v Helen>the kind of effect of promoting reduced intentions to drink alcohol,

0:21:28.040 --> 0:21:32.260
<v Helen>so it could potentially assist with curbing personal alcohol intake.

0:21:32.439 --> 0:21:36.800
<v Helen>But it also made the audience members more critical of

0:21:36.800 --> 0:21:42.359
<v Helen>the alcohol sponsor brands and view them less favourably, and

0:21:42.359 --> 0:21:44.879
<v Helen>they saw more of a mismatch between those products

0:21:45.494 --> 0:21:49.234
<v Helen>and the sport, and it increased their support for policy

0:21:49.234 --> 0:21:52.824
<v Helen>to restrict that form of marketing. So that's an interesting strategy.

0:21:52.994 --> 0:21:54.823
<v Cassie>But on that, I mean, back when I was a kid,

0:21:54.954 --> 0:21:58.755
<v Cassie>cigarette companies sponsored sport, which seems bizarre today, but that's

0:21:58.755 --> 0:22:01.805
<v Cassie>just how it was. And, you know, in 10 years

0:22:01.805 --> 0:22:04.074
<v Cassie>or so, do you think that's how we'll look at

0:22:04.074 --> 0:22:07.264
<v Cassie>fast food sponsorship and advertising in, in sport?

0:22:07.555 --> 0:22:08.274
<v Jane>I think we will.

0:22:08.380 --> 0:22:11.500
<v Jane>The leading burden of disease used to be tobacco. Now

0:22:11.500 --> 0:22:14.760
<v Jane>it's obesity, and then, you know, up there too is diet.

0:22:14.890 --> 0:22:17.449
<v Jane>So this is a really serious health problem, and we're

0:22:17.449 --> 0:22:20.489
<v Jane>setting our children up, using all these kinds of techniques

0:22:20.489 --> 0:22:24.130
<v Jane>in particular, for an unhealthy future. And 1 in 2

0:22:24.130 --> 0:22:26.958
<v Jane>Australians are living with a chronic disease. So, you know,

0:22:27.170 --> 0:22:31.619
<v Jane>these are preventable diseases on the whole, that are, are

0:22:31.675 --> 0:22:35.734
<v Jane>growing, and they're starting at quite young ages, um, as well.

0:22:35.824 --> 0:22:39.395
<v Jane>So this is really problematic. You know, half of women

0:22:39.395 --> 0:22:43.265
<v Jane>during pregnancy are above healthy weight. So there's epigenetic effects

0:22:43.265 --> 0:22:45.944
<v Jane>of that, and we know that it's similar to tobacco.

0:22:45.984 --> 0:22:49.084
<v Jane>We're getting this uptake, and the poor diets are really

0:22:49.505 --> 0:22:53.474
<v Jane>getting much worse during adolescence. Adolescents are targeted with this

0:22:53.474 --> 0:22:57.744
<v Jane>marketing and advertising. The social norms are very far away from,

0:22:57.824 --> 0:22:59.305
<v Jane>you know, healthy, nourishing

0:22:59.760 --> 0:23:03.448
<v Jane>Um, diets and unprocessed foods. So we need to sort

0:23:03.449 --> 0:23:06.849
<v Jane>of start to tip this. And as we start to

0:23:06.849 --> 0:23:12.250
<v Jane>look to changing and denormalising ultra-processed foods, we will be

0:23:12.250 --> 0:23:14.969
<v Jane>looking to the same sort of techniques that were used

0:23:14.969 --> 0:23:18.189
<v Jane>in tobacco control, and they were, you know, around the marketing,

0:23:18.290 --> 0:23:20.650
<v Jane>and we know how powerful sport is for those, all

0:23:20.650 --> 0:23:22.640
<v Jane>those reasons we've just touched on.

0:23:23.079 --> 0:23:26.949
<v Jane>It's just such, you know, a juxtaposition around the product.

0:23:27.030 --> 0:23:30.149
<v Jane>I mean, it's so clever. So that, and it doesn't

0:23:30.150 --> 0:23:33.229
<v Jane>happen in all countries. So those sorts of, um, relationships

0:23:33.229 --> 0:23:36.790
<v Jane>need to be blasted apart, and we really need to

0:23:36.790 --> 0:23:40.579
<v Jane>sort of shift our whole food system. It's a big change,

0:23:40.829 --> 0:23:43.670
<v Jane>but unless we do that, our health system will not

0:23:43.670 --> 0:23:46.310
<v Jane>be able to manage, you know, in the UK they've

0:23:46.310 --> 0:23:46.479
<v Jane>looked

0:23:46.540 --> 0:23:49.409
<v Jane>at the NHS and, and can it cope? It can't.

0:23:49.689 --> 0:23:52.010
<v Jane>We're in exactly the same boat. We won't have a healthy,

0:23:52.170 --> 0:23:55.010
<v Jane>productive workforce, and we won't have a, a health system

0:23:55.010 --> 0:23:57.329
<v Jane>that is able to do all the things that we'll

0:23:57.329 --> 0:24:00.010
<v Jane>need to do, even now, let alone if this continues.

0:24:00.089 --> 0:24:04.050
<v Jane>So I think the future is grim, unless the levers

0:24:04.050 --> 0:24:07.170
<v Jane>are pulled, and we know what those levers are. Marketing's

0:24:07.170 --> 0:24:09.880
<v Jane>a huge one, price is a big one, availability.

0:24:10.260 --> 0:24:13.310
<v Jane>So all those kinds of things are important, and we

0:24:13.310 --> 0:24:16.270
<v Jane>need to look what does, what are those hard decisions

0:24:16.270 --> 0:24:20.469
<v Jane>that politicians will need to make to reshape our environment

0:24:20.469 --> 0:24:24.069
<v Jane>and support a healthy local food system.

0:24:24.359 --> 0:24:28.889
<v Jane>And stop the commodification. And really, these corporations are selling

0:24:28.890 --> 0:24:33.010
<v Jane>these products, they're not paying for the true cost of

0:24:33.010 --> 0:24:35.968
<v Jane>the outcomes that they are, uh, you know, that they

0:24:35.969 --> 0:24:41.569
<v Jane>are creating. So it's these externalities, like dental health and things.

0:24:41.719 --> 0:24:44.829
<v Jane>That are, you know, they're getting away with it right now.

0:24:44.949 --> 0:24:48.589
<v Jane>I just can't see that continuing because the economy just

0:24:48.589 --> 0:24:52.209
<v Jane>will not cope. So those times will come, I suspect.

0:24:52.589 --> 0:24:52.708
<v Jane>So

0:24:52.709 --> 0:24:54.959
<v Nick>it's big and it's scary and it's complex, but let's

0:24:54.959 --> 0:24:57.270
<v Nick>say you had a magic policy wand and you could

0:24:57.270 --> 0:24:59.140
<v Nick>change one thing, what would you do?

0:24:59.630 --> 0:25:02.829
<v Helen>If you look at the Australian dietary guidelines or the

0:25:02.829 --> 0:25:05.500
<v Helen>healthy eating pyramid was what was used when we were kids.

0:25:05.589 --> 0:25:07.579
<v Helen>Now they have a, a circle that's a bit like

0:25:07.579 --> 0:25:08.469
<v Helen>a dinner plate.

0:25:08.939 --> 0:25:13.260
<v Helen>You know, it's these whole foods that are recommended, high

0:25:13.260 --> 0:25:17.780
<v Helen>in plant foods, lean proteins, etc. And off to the side,

0:25:17.819 --> 0:25:20.739
<v Helen>they have discretionary foods, which tend to be these sort

0:25:20.739 --> 0:25:23.589
<v Helen>of sweet and salty snack foods, chips, etc.

0:25:24.239 --> 0:25:26.839
<v Helen>What we actually find, you know, people think, Oh, you,

0:25:27.000 --> 0:25:29.560
<v Helen>you know, you're being too serious. Kids just having the

0:25:29.560 --> 0:25:33.708
<v Helen>occasional treat. We actually know from our big nutrition surveys

0:25:34.160 --> 0:25:38.719
<v Helen>that about 40% of kids' daily energy intake is coming

0:25:38.719 --> 0:25:42.409
<v Helen>from these discretionary foods, which are really recommended to be

0:25:42.410 --> 0:25:46.399
<v Helen>kind of sometimes foods, not everyday foods. And we also

0:25:46.400 --> 0:25:50.119
<v Helen>know from research monitoring, food marketing.

0:25:50.489 --> 0:25:54.609
<v Helen>That basically, the food marketing environment is the healthy eating

0:25:54.609 --> 0:25:59.089
<v Helen>pyramid tipped upside down, and, and so these energy dense,

0:25:59.130 --> 0:26:02.449
<v Helen>nutrient poor discretionary foods that we're meant to be eating

0:26:02.449 --> 0:26:05.369
<v Helen>the least of are the most heavily promoted.

0:26:05.910 --> 0:26:10.229
<v Helen>We've also done a recent research, uh, looking at school

0:26:10.229 --> 0:26:15.750
<v Helen>canteen menus and finding that these foods are cheaper too, and,

0:26:15.839 --> 0:26:18.910
<v Helen>and particularly in Australia with the high cost of whole

0:26:18.910 --> 0:26:20.709
<v Helen>foods and groceries at the moment.

0:26:21.050 --> 0:26:25.089
<v Helen>That would be my wish that we reconfigure food settings

0:26:25.089 --> 0:26:29.800
<v Helen>and so on to nudge consumers to healthy options.

0:26:30.160 --> 0:26:32.969
<v Jane>Now, one of the reasons we're not getting the, um,

0:26:33.010 --> 0:26:35.609
<v Jane>traction that we need is because of the power of

0:26:35.609 --> 0:26:38.409
<v Jane>corporate interests. It's the same as in climate change, and

0:26:38.849 --> 0:26:42.449
<v Jane>the emphasis is put back onto the individual. We've been

0:26:42.449 --> 0:26:44.530
<v Jane>talking exactly how the individuals,

0:26:44.859 --> 0:26:47.839
<v Jane>You know, how would the individual assesses something as being

0:26:47.839 --> 0:26:51.989
<v Jane>hijacked through, you know, understanding the psychology of how, how

0:26:51.989 --> 0:26:55.030
<v Jane>humans interpret information and make decisions, so I think,

0:26:55.520 --> 0:27:00.359
<v Jane>Um, we really need to see some pushback against these

0:27:00.359 --> 0:27:03.389
<v Jane>commercial interests. They're making profit out of this. I mean,

0:27:03.560 --> 0:27:06.829
<v Jane>why they want to sort of slowly poison their consumers,

0:27:06.890 --> 0:27:11.150
<v Jane>I'm not sure, but what we've seen is these cheap ingredients,

0:27:11.199 --> 0:27:14.560
<v Jane>making these foods which are also very cheap. They're very

0:27:14.560 --> 0:27:16.089
<v Jane>heavily promoted. So we need

0:27:16.239 --> 0:27:19.409
<v Jane>to rebalance, and the only way to rebalance is to

0:27:19.410 --> 0:27:21.959
<v Jane>use these regulatory levers. I think that's the only way

0:27:21.959 --> 0:27:23.810
<v Jane>we'll see change. And it will be interesting to see

0:27:23.810 --> 0:27:26.448
<v Jane>how this plays out in the baby toddler space. This

0:27:26.449 --> 0:27:30.969
<v Jane>is a little subset of these, you know, processed and packaged,

0:27:31.170 --> 0:27:33.968
<v Jane>some less processed foods, but it would just be interesting

0:27:33.969 --> 0:27:36.729
<v Jane>to see how that might change, um, the market.

0:27:37.189 --> 0:27:40.399
<v Jane>Um, and it will incentivize and once you get that

0:27:40.400 --> 0:27:44.800
<v Jane>economy of scale, it creates new opportunities for industry and

0:27:44.800 --> 0:27:48.079
<v Jane>innovation to occur, and I think that's really important, but

0:27:48.079 --> 0:27:50.989
<v Jane>if you just rely on individuals to change their behaviour,

0:27:51.489 --> 0:27:54.060
<v Jane>It's not gonna work. 9 in 10 adults, and the

0:27:54.060 --> 0:27:56.859
<v Jane>same with kids, aren't eating a healthy diet. So, and

0:27:56.859 --> 0:28:00.060
<v Jane>it's not because they're not trying or don't care. That's

0:28:00.060 --> 0:28:03.900
<v Jane>absolutely not why that's happening. It's it's everything else in

0:28:03.900 --> 0:28:08.208
<v Jane>the mix. So we shouldn't keep on pushing individuals to change.

0:28:08.459 --> 0:28:12.459
<v Jane>We have to make the environment supportive of them having

0:28:12.459 --> 0:28:14.989
<v Jane>healthy diets, and they need healthy nourishing food.

0:28:15.569 --> 0:28:16.760
<v Jane>to be able to do that.

0:28:16.969 --> 0:28:20.760
<v Cassie>Until we get to that space where the system is healthier,

0:28:20.930 --> 0:28:24.130
<v Cassie>what can individuals do, just in terms of, is it

0:28:24.130 --> 0:28:26.530
<v Cassie>slowing down when they're shopping and not falling for those

0:28:26.530 --> 0:28:29.290
<v Cassie>marketing traps? What can we do? I know we shouldn't

0:28:29.290 --> 0:28:32.560
<v Cassie>be pushing the burden onto the individual consumer, but until

0:28:32.560 --> 0:28:35.890
<v Cassie>that system level change happens, what can our listeners kind

0:28:35.890 --> 0:28:38.319
<v Cassie>of take into their grocery shopping?

0:28:39.900 --> 0:28:44.699
<v Helen>Well, if they've got time, obviously, whole foods, you kind

0:28:44.699 --> 0:28:47.420
<v Helen>of know what you're getting, and, and we talked earlier

0:28:47.420 --> 0:28:50.930
<v Helen>about the issues with product composition, but for packaged food,

0:28:51.020 --> 0:28:52.869
<v Helen>you want to be sure that what it says on

0:28:52.869 --> 0:28:55.489
<v Helen>the front of the pack matches what's actually in there.

0:28:55.579 --> 0:28:58.619
<v Helen>But there are some strategies if you've got time to

0:28:58.619 --> 0:29:01.900
<v Helen>look at the ingredients list. Often the length, the, the

0:29:01.900 --> 0:29:04.380
<v Helen>number of ingredients or the number of numbers in the

0:29:04.380 --> 0:29:07.219
<v Helen>ingredients is a bit of an indicator that it's a

0:29:07.219 --> 0:29:08.790
<v Helen>highly processed product.

0:29:09.290 --> 0:29:12.579
<v Helen>Um, I mean, there's a degree of processing of food,

0:29:12.869 --> 0:29:16.390
<v Helen>but the ultra-processed food, it tends to go hand in

0:29:16.390 --> 0:29:20.270
<v Helen>hand with being high in nutrients of concern like salt

0:29:20.270 --> 0:29:21.030
<v Helen>and sugar.

0:29:21.459 --> 0:29:24.939
<v Helen>Um, it being energy dense and nutrient poor is what

0:29:24.939 --> 0:29:30.219
<v Helen>we often say. So short ingredients list, comparing the column

0:29:30.219 --> 0:29:35.760
<v Helen>that compares key nutrients, both beneficial and, and nutrients of concern,

0:29:35.979 --> 0:29:40.530
<v Helen>per 100 gram, you can look at those sorts of attributes. But, um,

0:29:40.699 --> 0:29:43.810
<v Helen>I think if it has ingredients that you wouldn't find

0:29:43.810 --> 0:29:46.873
<v Helen>in a real person's pantry, just in a factory, that's

0:29:46.873 --> 0:29:48.302
<v Helen>a bit of a telltale sign.

0:29:48.672 --> 0:29:51.432
<v Jane>We've got some great campaigns they could join if they

0:29:51.432 --> 0:29:54.113
<v Jane>want to make changes. So we've got our campaign around

0:29:54.113 --> 0:29:56.583
<v Jane>healthier food for kids, which is called Kids are Sweet Enough.

0:29:56.912 --> 0:30:00.192
<v Jane>Sign up. We've got another campaign about protecting children from

0:30:00.192 --> 0:30:02.512
<v Jane>unhealthy food marketing. We've got a paper going to the

0:30:02.512 --> 0:30:05.792
<v Jane>Health Minister on the feasibility of regulation. So it could

0:30:05.792 --> 0:30:08.432
<v Jane>be on the table. We've got Jamie Oliver and others

0:30:08.432 --> 0:30:11.942
<v Jane>who've supported that call for action. So,

0:30:12.105 --> 0:30:14.765
<v Jane>You know, that is a place to, to come to

0:30:14.765 --> 0:30:17.166
<v Jane>where we're at the Food for Health Alliance. So we,

0:30:17.406 --> 0:30:20.046
<v Jane>we'd love to engage with people who feel passionate and

0:30:20.046 --> 0:30:22.715
<v Jane>would like to see change around those two things.

0:30:23.005 --> 0:30:26.095
<v Cassie>Thank you for sharing with us, Helen and Jane. And listeners,

0:30:26.206 --> 0:30:29.715
<v Cassie>if you're wanting more information about today's topic, we'll put

0:30:29.715 --> 0:30:32.965
<v Cassie>some links to Helen and Jane's work and campaigns in

0:30:32.965 --> 0:30:35.086
<v Cassie>the show notes. But thank you, both of you for

0:30:35.086 --> 0:30:35.956
<v Cassie>joining us today.

0:30:36.566 --> 0:30:37.355
<v Helen and Jane>Thank you.

0:30:39.699 --> 0:30:43.180
<v Cassie>You've been listening to PsychTalks with our wonderful guests, Associate

0:30:43.180 --> 0:30:46.680
<v Cassie>Professor Helen Dixon and Jane Martin. We'd like to thank

0:30:46.680 --> 0:30:49.579
<v Cassie>them for today and you, our listeners at home, for

0:30:49.579 --> 0:30:52.420
<v Cassie>coming along for the ride for another great season. If

0:30:52.420 --> 0:30:54.619
<v Cassie>you'd like to show your support, please make sure you're

0:30:54.619 --> 0:30:57.449
<v Cassie>a subscriber, and we hope to be back here next year.

0:30:57.619 --> 0:31:00.300
<v Nick>This episode was produced by Carly Godden with support from

0:31:00.300 --> 0:31:03.819
<v Nick>Mairead Murray and Gemma Papprill. Sound engineering by Jack Palmer.