1
00:00:00,920 --> 00:00:02,400
Speaker 1: Togever Do for Zea Islands.

2
00:00:02,600 --> 00:00:04,720
Speaker 2: The New Zealand has suspended all of its flights to

3
00:00:04,760 --> 00:00:07,240
Speaker 2: New Mia, New Caledonia until the end of September. It's

4
00:00:07,240 --> 00:00:09,800
Speaker 2: because the violence still continues. Eight people have now died.

5
00:00:10,080 --> 00:00:12,160
Speaker 2: Some streets over there are still barricaded by the pro

6
00:00:12,240 --> 00:00:15,400
Speaker 2: independence protesters. Now passengers who are booked with their New

7
00:00:15,480 --> 00:00:17,560
Speaker 2: Zealand can either have their flight held in credit or

8
00:00:17,560 --> 00:00:20,160
Speaker 2: they can get themselves a full refund. Brent Thomas is

9
00:00:20,200 --> 00:00:22,479
Speaker 2: the chief operating officer of House of Travelers with US.

10
00:00:22,520 --> 00:00:25,200
Speaker 3: Now, Hey, Brent good evening, Heather, how.

11
00:00:25,120 --> 00:00:27,479
Speaker 2: Many people would be traveling to New Caledonia between now

12
00:00:27,520 --> 00:00:28,760
Speaker 2: and then? How many people are affected?

13
00:00:29,680 --> 00:00:32,080
Speaker 3: So it's not a major destination from New Zealand such

14
00:00:32,080 --> 00:00:34,760
Speaker 3: as cg or the Cook Islands. Having said that, there

15
00:00:34,760 --> 00:00:37,280
Speaker 3: will be a few hundred people though, who are interrupted

16
00:00:37,560 --> 00:00:39,960
Speaker 3: and who are expecting to have a holiday in the

17
00:00:40,000 --> 00:00:42,720
Speaker 3: sun through our winter but will no longer be able

18
00:00:42,760 --> 00:00:43,159
Speaker 3: to make it.

19
00:00:43,520 --> 00:00:45,360
Speaker 2: Are other airlines doing the same.

20
00:00:45,159 --> 00:00:49,080
Speaker 3: Thing, Well, there's only here Carlleen who that flies there

21
00:00:49,120 --> 00:00:52,000
Speaker 3: as well. So we've got the situation where we've got

22
00:00:52,000 --> 00:00:54,760
Speaker 3: a lack of capacity and so people are now going

23
00:00:54,800 --> 00:00:56,440
Speaker 3: to have to think about are they going to get

24
00:00:56,480 --> 00:00:58,720
Speaker 3: a refund, are they going to rebook to go somewhere else?

25
00:00:58,760 --> 00:01:01,320
Speaker 3: And if they're we're booking to go somewhere else, places

26
00:01:01,360 --> 00:01:03,600
Speaker 3: like Fiji and the cook Irons and I start filling

27
00:01:03,680 --> 00:01:05,959
Speaker 3: up pretty quickly. Given the call with it that we're

28
00:01:06,000 --> 00:01:07,440
Speaker 3: now experiencing, do.

29
00:01:07,400 --> 00:01:09,800
Speaker 2: You suspect that New Zealand may in fact be quite

30
00:01:09,800 --> 00:01:11,640
Speaker 2: happy to pause the flights because if there aren't that

31
00:01:11,680 --> 00:01:13,480
Speaker 2: many travelers it might not be that lucrative.

32
00:01:14,760 --> 00:01:16,800
Speaker 3: Well, that's up to the airline to decide what they do.

33
00:01:16,880 --> 00:01:19,280
Speaker 3: But obviously in your zone, and it's not their fault,

34
00:01:19,280 --> 00:01:21,760
Speaker 3: have got engine problems and so therefore they have got

35
00:01:21,800 --> 00:01:25,200
Speaker 3: a limited capacity in terms of those aircraft. So it

36
00:01:25,200 --> 00:01:28,280
Speaker 3: may be an opportunity for them to redeploy their aircraft

37
00:01:28,480 --> 00:01:31,240
Speaker 3: in a better environment. But that's something that the new

38
00:01:31,319 --> 00:01:32,640
Speaker 3: zones have to comment on, brit.

39
00:01:32,720 --> 00:01:35,360
Speaker 2: I mean, getting your refund on the airline is one

40
00:01:35,400 --> 00:01:37,000
Speaker 2: thing and people will be stoked about that, but what

41
00:01:37,040 --> 00:01:38,600
Speaker 2: about the hotels are they refunding?

42
00:01:39,840 --> 00:01:41,480
Speaker 3: Well, that's the situation that we're going to have to

43
00:01:41,480 --> 00:01:43,560
Speaker 3: deal with on a case by case basis as to

44
00:01:43,680 --> 00:01:46,880
Speaker 3: what people want to do and what refunds they can get,

45
00:01:47,319 --> 00:01:50,120
Speaker 3: so there's no one blanket for that and we'll just

46
00:01:50,160 --> 00:01:52,880
Speaker 3: have to deal with them as they come through. It's

47
00:01:52,880 --> 00:01:55,000
Speaker 3: obviously something that has an impact because of the Air

48
00:01:55,080 --> 00:01:57,600
Speaker 3: new Zone decision and so people will be looking to

49
00:01:57,800 --> 00:02:00,000
Speaker 3: work out what they can do and where can they

50
00:02:00,080 --> 00:02:01,200
Speaker 3: guy for their holidays.

51
00:02:01,480 --> 00:02:03,360
Speaker 2: Brent, thank you very much, really appreciate your time.

52
00:02:03,360 --> 00:02:03,520
Speaker 3: Mate.

53
00:02:03,520 --> 00:02:06,080
Speaker 2: There's Brent Thomas, House of Travel, Chief Operating Officer.

54
00:02:07,000 --> 00:02:10,160
Speaker 1: For more from Hither Duplessy Allen Drive. Listen live to

55
00:02:10,280 --> 00:02:13,320
Speaker 1: news talks. It'd be from four pm weekdays, or follow

56
00:02:13,360 --> 00:02:15,120
Speaker 1: the podcast on iHeartRadio