WEBVTT - Full Show Podcast: 08 June 2025 

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<v Speaker 1>You're listening to the Resident Builder podcast with Peter Wolfcamp

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<v Speaker 1>from news Talks at b MEAs or twice god once

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<v Speaker 1>but maybe called Pete first. Peter wolf Camp the Resident

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<v Speaker 1>Builder News Talk said, b.

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<v Speaker 2>The house is a whole, even when it's dark, even

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<v Speaker 2>when the grass is overgrown in the yard, and even when.

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<v Speaker 3>The dog is too old to bar.

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<v Speaker 4>And when you're sitting at the table trying not to

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<v Speaker 4>stop scissor hole, even when we've a band, even when

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<v Speaker 4>you're therellone, the house SiZ a hole, even when those

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<v Speaker 4>ghost even when.

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<v Speaker 5>You got around from the ones you love your most

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<v Speaker 5>scream broken paints, feel in front the word locals whisper

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<v Speaker 5>when they're gonna leaving the neighbor.

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<v Speaker 4>House, even when wiln even when you're there alone.

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<v Speaker 6>Well, a very very good morning and are very warm welcome,

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<v Speaker 6>although it's not particularly warm in most parts of the

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<v Speaker 6>country today. To you to the news talks of these

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<v Speaker 6>Resident Builder on Sunday show here at Surprising Lead News Talks,

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<v Speaker 6>there'd be a very good morning welcome along one ing's

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<v Speaker 6>Peate wolf Camp the Resident Builder. And it is eight

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<v Speaker 6>minutes after six on as I say, rather crisp or

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<v Speaker 6>in fact in some cases below crisp type temperatures across

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<v Speaker 6>the country, so some roads closed with snow, some beautiful

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<v Speaker 6>pictures of the Central South Island snow cap mountains, lots

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<v Speaker 6>of happy faces for those people involved in the skiing

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<v Speaker 6>industry and winter sports and for the rest of us.

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<v Speaker 6>I guess a timely reminder of the reason that our

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<v Speaker 6>focus over the last couple of years in terms of

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<v Speaker 6>building efficiency has very much been on better insulation standards,

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<v Speaker 6>trying to make sure that at this time of year

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<v Speaker 6>we don't have every single heater plugged in going full

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<v Speaker 6>bore and all of that energy just simply being converted

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<v Speaker 6>to heat and leaking out through poorly insulated walls, ceiling, subfloors,

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<v Speaker 6>through good old fashioned single glazing and around sort of

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<v Speaker 6>poor quality joinery. That's why we do it.

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<v Speaker 7>It works in summer as well well, And this has

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<v Speaker 7>been a subject of a great deal of conversation actually

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<v Speaker 7>over the last couple of days different groups that I

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<v Speaker 7>happen to either been with or being chatting with, focusing

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<v Speaker 7>in on.

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<v Speaker 8>Some of those really big issues. So if you've got.

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<v Speaker 7>A challenge, I was going to say, problem, let's call

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<v Speaker 7>it a challenge. If you've got an issue with part

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<v Speaker 7>of your house, something that's maybe not quite working as

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<v Speaker 7>well as you'd like it to work. Or in doing

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<v Speaker 7>one thing, another thing has become noticeable. You you sort

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<v Speaker 7>of fix one problem and then another problem becomes a

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<v Speaker 7>little bit more challenging. We can talk about all of

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<v Speaker 7>these sorts of building issues and challenges as we go

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<v Speaker 7>through the morning. We are talking building construction, renovations, alterations, products, selection,

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<v Speaker 7>changes to legislation, learning and understanding what the current legislation

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<v Speaker 7>is around what you can do what you can't do.

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<v Speaker 7>Towards the end of last week's show, actually we had

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<v Speaker 7>a reasonably long conversation with a woman who phoned to

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<v Speaker 7>talk about a property that she had only recently purchased

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<v Speaker 7>and moved into that was impacted by flooding just a

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<v Speaker 7>couple of weeks ago, and that sort of started a

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<v Speaker 7>domino effect going well, actually what flooded was the bedroom.

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<v Speaker 7>But when I looked into it, the bedroom was kind

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<v Speaker 7>of like a playroom which had previously been a garage

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<v Speaker 7>which had been converted to a more habitable space. And

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<v Speaker 7>was there a chain that connected the type of work done?

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<v Speaker 7>So was the building done with a building consent? Did

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<v Speaker 7>it need a building consent. Typically in those cases i'd say, well,

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<v Speaker 7>look the change of use triggers a requirement for a

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<v Speaker 7>building consent from sort of a non habitable space to

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<v Speaker 7>a habitable space. Doing a bit of reading around that

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<v Speaker 7>discovered a really interesting document released by in this case

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<v Speaker 7>Auckland Council on some guidance around what you might call

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<v Speaker 7>change of.

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<v Speaker 8>A change of.

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<v Speaker 7>Use and not actually something that triggers a requirement for

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<v Speaker 7>a building consent that particular phrase. So the bit more

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<v Speaker 7>detail on that. Lots of other things do adding insulation

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<v Speaker 7>to the exterior wall, which would be required if was

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<v Speaker 7>a habitable space to do that, that might require building

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<v Speaker 7>wrap around the outside. Taking weatherboards off extensively would trigger

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<v Speaker 7>a requirement for a building consent. Adding a new window,

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<v Speaker 7>for example, into an exterior wall where there isn't one

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<v Speaker 7>there that would trigger a requirement for a building consent, etc.

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<v Speaker 9>Etc.

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<v Speaker 10>Etc.

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<v Speaker 7>And then once the building consent application goes in, it

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<v Speaker 7>might trigger requirements, for example, to ensure that there's some

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<v Speaker 7>sort of water proofing, some sort of membrane to prevent

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<v Speaker 7>moisture coming into the building through the slab. If you

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<v Speaker 7>can't prove that there's one there already, so with an interesting,

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<v Speaker 7>weird discussion. Been to a couple of events over the

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<v Speaker 7>last couple of weeks, and I'll give you an update

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<v Speaker 7>on that also this morning on the program. We raised

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<v Speaker 7>it last week on the show around a brand's survey

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<v Speaker 7>that has recently been released and it got a little

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<v Speaker 7>bit of headlines last week on in media talking about

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<v Speaker 7>essentially like a satisfaction survey or how often do various

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<v Speaker 7>trades get called back after the completion of a new build.

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<v Speaker 7>So a new build is done, owner like yourself, moves

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<v Speaker 7>into the house, how often who do you have to

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<v Speaker 7>call back? And roughly how often? So it turns out

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<v Speaker 7>that close to fifty percent of the time the painter's

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<v Speaker 7>being asked to come back to do some work, forty

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<v Speaker 7>five percent of the time the builder is being asked

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<v Speaker 7>to come back and do some work. And then lists

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<v Speaker 7>most of the trades and kind of gives an indication

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<v Speaker 7>of whether or not. For example, for electricians and plumbers,

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<v Speaker 7>they get called back on about I think it's about

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<v Speaker 7>nineteen twenty five percent of occasions, but they get called

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<v Speaker 7>back often or more often than other trades for a

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<v Speaker 7>problem with an item that they've installed.

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<v Speaker 8>So it might be. I'm assuming that it's something.

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<v Speaker 7>Like a light fitting that doesn't work, or a tap

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<v Speaker 7>that leaks, something like that. So it's not the workmanship,

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<v Speaker 7>it happens to be the product that is involved in that. Anyway,

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<v Speaker 7>there's a lot of detail in this, and so I thought, well,

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<v Speaker 7>let's talk to the people that actually put the survey together.

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<v Speaker 7>So Matt from Brands will be on air a little

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<v Speaker 7>bit later on this morning. Just going through some of

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<v Speaker 7>the fine detail on that, I found it really quite insightful,

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<v Speaker 7>particularly the comment in the sort of summary saying that

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<v Speaker 7>back in twenty seventeen people were more likely to recommend

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<v Speaker 7>their builder to another person and had higher scores with

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<v Speaker 7>how satisfied they were with their builders than they were

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<v Speaker 7>in the more recent survey. And what does that say

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<v Speaker 7>about building construction quality and so on. Maybe that fits

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<v Speaker 7>with your own experience, or maybe it doesn't. We'll soon

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<v Speaker 7>find out. Oh, eight hundred and eighty ten eighty is

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<v Speaker 7>the number to call if you've got a question of

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<v Speaker 7>a building nature. Maybe you've got a project that's underway,

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<v Speaker 7>maybe in the heavy rain. And I've got a text

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<v Speaker 7>this week from someone who I met a little while ago,

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<v Speaker 7>had a look at their house and that sort of thing.

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<v Speaker 7>They went, h okay, we got a little leak after

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<v Speaker 7>what was quite in Auckland anyway, quite heavy rain. This

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<v Speaker 7>was the same band of showers storm system that came

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<v Speaker 7>over and caused some flooding around Topol. You know, it

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<v Speaker 7>was extraordinarily heavy rain on what was it. It must

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<v Speaker 7>have been Wednesday night as it swept across Auckland roughly

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<v Speaker 7>about twenty millimeters in an hour, which is actually quite

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<v Speaker 7>a decent dump of rain. The interesting thing for me

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<v Speaker 7>is the following day I had building surveys on site

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<v Speaker 7>who had to do moisture testing to see whether a

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<v Speaker 7>building was leaking. So I figured, actually, that's about the

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<v Speaker 7>perfect day to get someone in to do some moisture

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<v Speaker 7>testing to determine whether or not the exterior envelope is

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<v Speaker 7>weather tight. Is do that after it's rained cats and

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<v Speaker 7>dogs for the night undred eighty ten eighty, let's get

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<v Speaker 7>into it. If you've got a building question, you can

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<v Speaker 7>call eight hundred eighty ten eighty. You can text which

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<v Speaker 7>is nine two nine two or ZAIDBZB from your mobile phone.

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<v Speaker 7>I've got the email up and running, so it's Pete

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<v Speaker 7>at Newstalk SEDB dot co dot Nz. So p E

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<v Speaker 7>t E Pete at Newstalok SDB dot co dot nz.

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<v Speaker 7>The beauty of that, just like the email that I'm

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<v Speaker 7>reading at the moment from Peter.

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<v Speaker 8>Actually, there you go.

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<v Speaker 7>Peter emails Peter talking about insulation and he's been able

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<v Speaker 7>to attach some photographs to that as well for my

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<v Speaker 7>Actually we'll take a break. I'll go straight to this

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<v Speaker 7>email because it's not an uncommon situation. But we'll take

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<v Speaker 7>your calls of course this morning on the show, welcome along.

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<v Speaker 7>Oh eight hundred eighty ten eighty is the number to call.

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<v Speaker 3>Doing of the house storting the garden, asked Pete for

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<v Speaker 3>a hand.

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<v Speaker 1>It's a resident builder with Peter Wolfcap call Oh eight

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<v Speaker 1>hundred eighty NEWSTALGZB.

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<v Speaker 7>Right, the old lines are open nineteen months after six

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<v Speaker 7>eight hundred eighty ten eighty And that's but Shelly. But

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<v Speaker 7>I'm sure that you can stay tucked up in somewhere

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<v Speaker 7>warm and give us a call.

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<v Speaker 8>So the lines are open.

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<v Speaker 7>Oh eight hundred and eighty ten eighty is that number

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<v Speaker 7>to call morning Peak. Enjoy your show. It's very kind

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<v Speaker 7>of you to say thank you. And I have a

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<v Speaker 7>question which might be a little too complex to verbalize

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<v Speaker 7>on the show. Whilst the plans for the house we

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<v Speaker 7>purchased a few years back stated that ceiling insulation was

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<v Speaker 7>to be one hundred millimeter pads of insulation, the ceilings

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<v Speaker 7>are actually filled with polystyrene chips, as per the attached photos,

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<v Speaker 7>with bags and bags of it left over and just

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<v Speaker 7>suspended in the rafters. The house was built nineteen ninety

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<v Speaker 7>four ninety five and has been signed off by council.

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<v Speaker 7>We have older down lights and the chips encroach on

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<v Speaker 7>the fittings, and also the polystyrone is fused to the

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<v Speaker 7>electric wiring through the roof space. Spoken to the local

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<v Speaker 7>fire service and they haven't encountered this before and couldn't

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<v Speaker 7>comment on the safety of it. Houses two stories, three

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<v Speaker 7>hundred and twelve square meters with a big roof space.

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<v Speaker 7>We need to remove the polystyrene. We wondered if there

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<v Speaker 7>was some way of piping it out, as removing it

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<v Speaker 7>by hand would take many hours.

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<v Speaker 8>Oh yes it will.

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<v Speaker 7>If you have any questions, will require further information. Don't

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<v Speaker 7>hesitate to call and I will reply to your email.

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<v Speaker 8>Peter.

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<v Speaker 7>But it's an interesting one. To be fair, when you

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<v Speaker 7>said that I was fully expecting that the house would

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<v Speaker 7>be of a much earlier vintage that something constructed in

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<v Speaker 7>ninety four ninety five, while the blowing insulation was around.

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<v Speaker 7>Just a little bit surprised that it's still around at

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<v Speaker 7>that time. Here's my story that correlcts with Peters, and

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<v Speaker 7>given that we share the same name, that's fair enough.

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<v Speaker 8>When we bought our house.

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<v Speaker 7>Which was in nineteen ninety six, it's an old villa

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<v Speaker 7>and it had blown polystyrene shredded insulation, so essentially old

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<v Speaker 7>polystyrene chipped up into sort of anywhere between I guess

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<v Speaker 7>ten and twenty five millimeter you know, chips, basically irregular

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<v Speaker 7>sizes and so on, and that had been obviously blown

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<v Speaker 7>into the existing roof because as a retrofit solution, it's

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<v Speaker 7>actually pretty straightforward. You just get up there with a

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<v Speaker 7>great big hose and you just blow the stuff around.

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<v Speaker 7>I wasn't particularly happy with it, and much later on

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<v Speaker 7>we decided that we would remove that and put in

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<v Speaker 7>some decent insulation, which we did. So to your point, Peter,

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<v Speaker 7>if you happen to be listening, we need if we

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<v Speaker 7>needed to remove the polysty and we wondered if there

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<v Speaker 7>was some way of piping it out, as removing it

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<v Speaker 7>by hand would take many hours. I wish I had

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<v Speaker 7>have figured out a way of piping it out as well,

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<v Speaker 7>or probably more to the point, had the resources at

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<v Speaker 7>that time to employ someone to do it. I didn't,

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<v Speaker 7>so I ended up with lord knows how many black bags,

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<v Speaker 7>a pan and shovel, and at one stage actually I

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<v Speaker 7>used what ended up becoming a sacrifice garden vack, so

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<v Speaker 7>I would scoop up the bulk of it just with

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<v Speaker 7>a pan and shovel, and then I would fill the

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<v Speaker 7>garden bags up. I ended up actually taking a sheet

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<v Speaker 7>of iron off the roof so that I could get

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<v Speaker 7>it out easier than trying to get it out.

0:13:21.575 --> 0:13:22.695
<v Speaker 8>Through the various.

0:13:24.335 --> 0:13:28.015
<v Speaker 7>Through the access panel, which was difficult to access despite

0:13:28.015 --> 0:13:30.815
<v Speaker 7>being an access panel. And so took a sheet of

0:13:30.855 --> 0:13:33.535
<v Speaker 7>iron off, scooped up the material, put it into a

0:13:33.535 --> 0:13:36.295
<v Speaker 7>black plastic bag rubbish bag, tied a knot in it,

0:13:36.615 --> 0:13:40.455
<v Speaker 7>biffed it out. I ended up filling basically a horse

0:13:40.495 --> 0:13:46.335
<v Speaker 7>float full of that product and black plastic bags. And

0:13:46.375 --> 0:13:49.095
<v Speaker 7>then to try and get the remainder of the bits

0:13:49.095 --> 0:13:52.535
<v Speaker 7>and the crevices and so on, I used and destroyed

0:13:52.695 --> 0:13:56.455
<v Speaker 7>a garden vacuum to do that, it was a.

0:13:56.375 --> 0:13:58.655
<v Speaker 8>Terrible, dusty, disgusting job.

0:13:58.975 --> 0:14:02.255
<v Speaker 7>There are actually companies that will come in with proper

0:14:02.695 --> 0:14:05.895
<v Speaker 7>apparatus with a big hose attached to a vacuum or

0:14:05.935 --> 0:14:09.375
<v Speaker 7>a extraction unit mounted on a trailer on the back

0:14:09.415 --> 0:14:11.175
<v Speaker 7>of the truck and go through and suck it out.

0:14:11.895 --> 0:14:16.135
<v Speaker 7>So back to Peter's point, I mean it does have

0:14:16.175 --> 0:14:19.575
<v Speaker 7>an insulation value. It does work as an insulation, and

0:14:19.615 --> 0:14:22.295
<v Speaker 7>I guess one of the only advantages to it is

0:14:22.615 --> 0:14:25.015
<v Speaker 7>it does tend to fill all of the spaces and

0:14:25.175 --> 0:14:28.615
<v Speaker 7>insulation works much better if it's complete. The problem is

0:14:28.655 --> 0:14:31.895
<v Speaker 7>if you've got old incandescent down lights, the old traditional ones,

0:14:32.495 --> 0:14:34.615
<v Speaker 7>it needs to be away from that. And yes, you're right,

0:14:34.655 --> 0:14:38.335
<v Speaker 7>there is a concern around it adhering to your insulation

0:14:38.575 --> 0:14:42.895
<v Speaker 7>or to the polystyrene insulation, adhering to the electrical cabling,

0:14:43.495 --> 0:14:45.775
<v Speaker 7>and you'll find that even when you go through and

0:14:45.855 --> 0:14:48.975
<v Speaker 7>remove it, you'll find some pieces are actually literally bonded

0:14:49.335 --> 0:14:53.015
<v Speaker 7>to the sheathing on the electrical cable, which is not ideal.

0:14:55.255 --> 0:14:57.655
<v Speaker 7>So yeah, there are teams that will come and do it.

0:14:57.775 --> 0:15:03.415
<v Speaker 7>I would probably if you can safely and comprehensively remove

0:15:03.455 --> 0:15:06.655
<v Speaker 7>it have a team come in extract it from the

0:15:06.735 --> 0:15:11.695
<v Speaker 7>roof and replace it with good quality insulation. Ideally, given

0:15:11.975 --> 0:15:14.575
<v Speaker 7>the photographs that you've sent me of the conventional trust

0:15:14.655 --> 0:15:21.015
<v Speaker 7>roof to come through, do a layer of insulation that

0:15:21.095 --> 0:15:23.455
<v Speaker 7>sits on top of the ceiling bat and comes up

0:15:23.455 --> 0:15:25.295
<v Speaker 7>to the height of the bottom cord of the trust,

0:15:25.575 --> 0:15:29.095
<v Speaker 7>so probably one hundred millimeters, and then ideally do another

0:15:29.175 --> 0:15:32.375
<v Speaker 7>layer over the top of that at ninety degrees that

0:15:32.455 --> 0:15:35.295
<v Speaker 7>then goes over the top of all of that timber

0:15:35.695 --> 0:15:37.695
<v Speaker 7>that is part of the bottom cord of the trusts

0:15:37.935 --> 0:15:41.455
<v Speaker 7>and that stops some thermal breaks. And if you can

0:15:42.295 --> 0:15:47.215
<v Speaker 7>take out those conventional incandescent down lights, replace them with

0:15:47.615 --> 0:15:51.175
<v Speaker 7>energy efficient LED lighting. And you'll also find that the

0:15:51.335 --> 0:15:54.535
<v Speaker 7>LED lighting, depending on which one you get, can either

0:15:54.535 --> 0:15:58.095
<v Speaker 7>be enclosed or abutted, so you can either a butt

0:15:58.295 --> 0:16:01.375
<v Speaker 7>the insulation up to the fitting, which means you don't

0:16:01.415 --> 0:16:03.535
<v Speaker 7>have lots of gaps in your insulation which means it

0:16:03.575 --> 0:16:07.215
<v Speaker 7>doesn't perform particularly well, or in some cases and you

0:16:07.255 --> 0:16:11.335
<v Speaker 7>have to check the individual fittings, you can and close

0:16:11.415 --> 0:16:13.615
<v Speaker 7>the insulation so you can butt up to it, and

0:16:13.655 --> 0:16:17.655
<v Speaker 7>then another layer of insulation can go over the top,

0:16:18.735 --> 0:16:21.975
<v Speaker 7>which is great. So the more comprehensive, the less gaps

0:16:21.975 --> 0:16:25.095
<v Speaker 7>you have in your insulation, the better it works. And

0:16:25.135 --> 0:16:27.775
<v Speaker 7>we know that you need to keep a gap around

0:16:28.215 --> 0:16:31.895
<v Speaker 7>insallation of downlights early ones, so you can get rid

0:16:31.935 --> 0:16:33.975
<v Speaker 7>of those gaps makes a huge difference to the insulation.

0:16:34.295 --> 0:16:38.615
<v Speaker 7>Someone helpfully has just called through and said the a

0:16:38.775 --> 0:16:44.975
<v Speaker 7>company that does this is called fluff Busters. So fluff Busters,

0:16:45.335 --> 0:16:49.015
<v Speaker 7>fluff Busters, Good on them. I think that's that'd be

0:16:49.015 --> 0:16:51.775
<v Speaker 7>a great opportunity. So Peter, I will reply to your email.

0:16:51.815 --> 0:16:53.535
<v Speaker 7>But there you go, this bit of information for you

0:16:53.655 --> 0:16:56.695
<v Speaker 7>as well. I eight hundred eighty ten eighty the number

0:16:56.735 --> 0:16:58.495
<v Speaker 7>to call. Got a couple more texts, but I'd prefer

0:16:58.535 --> 0:17:01.735
<v Speaker 7>a call I eight hundred eighty ten eighty. Let's talk

0:17:01.815 --> 0:17:06.215
<v Speaker 7>all things building, construction, legislation, product choices, and you know,

0:17:06.455 --> 0:17:11.495
<v Speaker 7>necessary upgrades. You know what was reasonable let's say ten

0:17:11.575 --> 0:17:14.495
<v Speaker 7>years ago, twenty years ago, thirty years ago, forty years ago,

0:17:14.575 --> 0:17:17.135
<v Speaker 7>fifty years ago, is probably not what we expect from

0:17:17.175 --> 0:17:20.375
<v Speaker 7>our buildings today. I had the privilege yesterday of going

0:17:20.415 --> 0:17:24.935
<v Speaker 7>through a house that is up for sale owned by

0:17:24.935 --> 0:17:28.455
<v Speaker 7>the same family for a number of years, partly a

0:17:28.615 --> 0:17:32.895
<v Speaker 7>very beautiful old villa that has remained untouched for seemingly

0:17:32.935 --> 0:17:35.375
<v Speaker 7>the last I think the last building consent, the last

0:17:35.415 --> 0:17:37.935
<v Speaker 7>actual building work was done sometime in the nineteen fifties,

0:17:37.975 --> 0:17:39.975
<v Speaker 7>so a little bit of a time capsule. But then

0:17:40.055 --> 0:17:42.175
<v Speaker 7>you take that building and you go, what are we

0:17:42.215 --> 0:17:44.095
<v Speaker 7>going to do with it now? I eight hundred, and

0:17:44.135 --> 0:17:45.415
<v Speaker 7>you might be in the same place. What are you

0:17:45.455 --> 0:17:47.455
<v Speaker 7>going to do now? I eight hundred eighty ten eighty.

0:17:47.455 --> 0:17:48.695
<v Speaker 7>That's what you can do. You can give me a

0:17:48.695 --> 0:17:50.255
<v Speaker 7>call twenty seven minutes after.

0:17:50.095 --> 0:17:53.535
<v Speaker 1>Six whether your painty was ceiling, fixing weres, or wondering

0:17:53.575 --> 0:17:55.655
<v Speaker 1>how to fix that hole in the wall. Give Peter

0:17:55.735 --> 0:18:00.015
<v Speaker 1>wolf Gaffer call on eight eighty, the resident builder on

0:18:00.095 --> 0:18:00.855
<v Speaker 1>News Dog z B.

0:18:02.375 --> 0:18:04.775
<v Speaker 7>And I have to say too, I went along to

0:18:04.815 --> 0:18:10.655
<v Speaker 7>the Radio Awards, which was lovely to go on Thursday evening,

0:18:10.775 --> 0:18:13.735
<v Speaker 7>and so listening to that report they're talking about. Actually

0:18:13.815 --> 0:18:16.655
<v Speaker 7>was delightful to see Heather's award being presented in the

0:18:16.695 --> 0:18:18.695
<v Speaker 7>fact that she had decided not to go to the

0:18:18.775 --> 0:18:22.535
<v Speaker 7>awards and continue working, so complete surprise for her to

0:18:22.575 --> 0:18:27.375
<v Speaker 7>get the saw Sir Paul Holme's Award for Outstanding Broadcasting.

0:18:28.015 --> 0:18:31.815
<v Speaker 7>But see Neva Rtteman, who recognized and also Daniel who

0:18:31.935 --> 0:18:35.655
<v Speaker 7>voiced that had some recognition as well, which is lovely.

0:18:36.295 --> 0:18:38.855
<v Speaker 7>So to see the I suppose the face behind the

0:18:38.895 --> 0:18:40.095
<v Speaker 7>voice is always quite a pleasure.

0:18:40.695 --> 0:18:40.975
<v Speaker 8>Yeah.

0:18:41.215 --> 0:18:44.695
<v Speaker 7>Oh eight D eighty is the number to call Debbie.

0:18:44.735 --> 0:18:45.575
<v Speaker 7>Good morning to you.

0:18:46.535 --> 0:18:47.895
<v Speaker 11>Good good morning, how are you morning?

0:18:49.975 --> 0:18:55.095
<v Speaker 7>Delightfully so I think you at to bring it on now.

0:18:55.175 --> 0:18:58.295
<v Speaker 11>I've just meved into a new house, and the smaller

0:18:58.335 --> 0:19:02.495
<v Speaker 11>house a couple of things needed doing, but one I'm

0:19:02.535 --> 0:19:07.095
<v Speaker 11>looking at putting a deck on more of aly using

0:19:08.415 --> 0:19:14.975
<v Speaker 11>outside area. Sure, I've paid three four quotes. The square

0:19:15.055 --> 0:19:20.175
<v Speaker 11>metage of the deck is around about forty square meters,

0:19:22.255 --> 0:19:25.295
<v Speaker 11>and I'm not they're all going to say.

0:19:26.455 --> 0:19:29.695
<v Speaker 7>Queer quila yepe.

0:19:30.815 --> 0:19:34.935
<v Speaker 11>What do you recommend is the best one to go for?

0:19:35.175 --> 0:19:40.655
<v Speaker 11>Because most of them are saying clear And the average

0:19:40.695 --> 0:19:43.775
<v Speaker 11>price that I'm getting quotes for was about twelve to

0:19:44.015 --> 0:19:44.655
<v Speaker 11>three thousand.

0:19:46.815 --> 0:19:52.335
<v Speaker 7>Okay, that's probably not. I mean often I'm a bit

0:19:52.375 --> 0:19:56.655
<v Speaker 7>reluctant to sort of comment on pricing because you know,

0:19:57.015 --> 0:19:59.015
<v Speaker 7>I don't know what the site access is, like, how

0:19:59.095 --> 0:20:02.935
<v Speaker 7>high the deck is, whether there's some demolition work to do,

0:20:02.495 --> 0:20:04.775
<v Speaker 7>does the deck require a hand raute?

0:20:05.375 --> 0:20:06.935
<v Speaker 8>Is it more than a meta off the ground.

0:20:06.975 --> 0:20:13.255
<v Speaker 7>Okay, that's great. I think the best thing is that

0:20:13.295 --> 0:20:16.375
<v Speaker 7>you've got three prices, right, so it gives you a comparison.

0:20:16.855 --> 0:20:20.095
<v Speaker 7>Hopefully the prices are reasonably detailed so they explain what

0:20:20.175 --> 0:20:26.095
<v Speaker 7>they're going to do. Look, Queiler is often the kind

0:20:26.095 --> 0:20:28.735
<v Speaker 7>of you know, first cab off the rank in terms

0:20:28.775 --> 0:20:34.335
<v Speaker 7>of it's readily available, we know its reputations, it is

0:20:34.455 --> 0:20:38.375
<v Speaker 7>hard wearing, et cetera, et cetera. So people go, okay,

0:20:38.535 --> 0:20:42.335
<v Speaker 7>I can get Queler easily. It's reasonably competitive in terms

0:20:42.335 --> 0:20:47.295
<v Speaker 7>of pricing, so let's wack down some Quealer. And certainly

0:20:47.295 --> 0:20:49.455
<v Speaker 7>I've got nothing against it. I haven't used it for

0:20:49.495 --> 0:20:52.695
<v Speaker 7>a number of years. The last one that I did

0:20:52.775 --> 0:20:58.015
<v Speaker 7>I used Vitex, which is a similar It's another hardwood.

0:20:58.055 --> 0:21:02.255
<v Speaker 7>Obviously it's an important hardwood. So I used vytext decking

0:21:02.495 --> 0:21:05.255
<v Speaker 7>because I wanted a wider board, and also it was

0:21:05.295 --> 0:21:09.775
<v Speaker 7>readily available and it doesn't bleed out. The issue was

0:21:09.975 --> 0:21:13.335
<v Speaker 7>sometimes with Queeler at the very beginning is it will

0:21:13.375 --> 0:21:17.615
<v Speaker 7>stain right, so it'll leach out. You can deal with that.

0:21:17.775 --> 0:21:20.575
<v Speaker 7>It just don't put it on the driveway, don't put

0:21:20.615 --> 0:21:22.895
<v Speaker 7>it next to a path. Initially, those sorts of things,

0:21:22.975 --> 0:21:27.815
<v Speaker 7>So there's that. There's also you know, we often tend

0:21:27.815 --> 0:21:33.935
<v Speaker 7>to discount using softwords like New Zealand pine, but if

0:21:33.975 --> 0:21:38.175
<v Speaker 7>you get a decent quality New Zealand pine, and there

0:21:38.215 --> 0:21:40.175
<v Speaker 7>is a bit of variation in terms of the quality

0:21:40.175 --> 0:21:42.495
<v Speaker 7>of the timber. If you get a good quality New

0:21:42.615 --> 0:21:45.255
<v Speaker 7>Zealand pine and you look after it, I put a

0:21:45.255 --> 0:21:47.615
<v Speaker 7>sealer coat on it, you know, pretty much straight away,

0:21:49.295 --> 0:21:52.655
<v Speaker 7>and so on. It's also I think it looks okay.

0:21:53.455 --> 0:21:56.335
<v Speaker 7>You might find if budget is an issue, you could

0:21:56.335 --> 0:22:00.695
<v Speaker 7>save a little bit of money using some pine, but

0:22:00.735 --> 0:22:04.335
<v Speaker 7>then you will I would always recommend for hardwoods as well.

0:22:04.375 --> 0:22:07.695
<v Speaker 7>I would still recommend putting on some sort of sealer,

0:22:07.855 --> 0:22:11.455
<v Speaker 7>like a penetrating oil stain. After the timber has been

0:22:11.495 --> 0:22:13.735
<v Speaker 7>exposed for a little while, give it a thorough clean,

0:22:13.975 --> 0:22:17.375
<v Speaker 7>and then keep some sealer on it that'll protect it

0:22:17.415 --> 0:22:20.495
<v Speaker 7>long term. Talk to the guys about how they're going

0:22:20.495 --> 0:22:23.495
<v Speaker 7>to fix the deck down. Typically today we would do

0:22:23.695 --> 0:22:27.135
<v Speaker 7>stainless steel screws to fix it down. Just make sure

0:22:27.135 --> 0:22:29.135
<v Speaker 7>that that's in their pricing as well, because there is

0:22:29.175 --> 0:22:31.535
<v Speaker 7>a little bit of a difference between I mean, look,

0:22:31.575 --> 0:22:35.535
<v Speaker 7>I've seen some softwood decks and pine decks being nailed

0:22:35.535 --> 0:22:39.255
<v Speaker 7>down with gun nails right, and it just looks really shonky.

0:22:39.375 --> 0:22:44.335
<v Speaker 7>To be fair, it's fast and it's cheaper hopefully, but

0:22:44.495 --> 0:22:47.015
<v Speaker 7>it doesn't look great. So will they screw it? What

0:22:47.055 --> 0:22:50.455
<v Speaker 7>type of screws will they use? Nothing wrong with quila,

0:22:50.615 --> 0:22:52.255
<v Speaker 7>but you might want to have a look, even if

0:22:52.295 --> 0:22:55.335
<v Speaker 7>you take yourself down to the local timber merchant and

0:22:55.375 --> 0:22:57.935
<v Speaker 7>have a look. The difference between queller and maybe a

0:22:58.015 --> 0:23:01.175
<v Speaker 7>v tex. There's not a lot in terms of New

0:23:01.295 --> 0:23:06.015
<v Speaker 7>Zealand hardwoods around. I've used eucalyptus, but I'm not sure

0:23:06.055 --> 0:23:10.335
<v Speaker 7>how common that is to get it anymore. And then

0:23:10.495 --> 0:23:13.255
<v Speaker 7>there are composites as well. If it's like in a

0:23:13.335 --> 0:23:16.975
<v Speaker 7>shady area or you're worried about the slip resistance, there

0:23:17.015 --> 0:23:17.695
<v Speaker 7>are composites.

0:23:18.135 --> 0:23:19.415
<v Speaker 8>It tends to push the.

0:23:19.375 --> 0:23:22.375
<v Speaker 11>Proce slip resistance.

0:23:25.135 --> 0:23:29.775
<v Speaker 7>I mean, look, decks can get slippery, right, but generally

0:23:29.855 --> 0:23:31.855
<v Speaker 7>I've found because in the end you've got a board

0:23:31.895 --> 0:23:34.575
<v Speaker 7>and then you've got a gap, right, your slip resistance

0:23:34.855 --> 0:23:40.015
<v Speaker 7>is an effect that gap between the boards. Is the

0:23:40.095 --> 0:23:42.975
<v Speaker 7>deck sort of north facing south facing?

0:23:43.455 --> 0:23:44.415
<v Speaker 8>Is it quite sheltered?

0:23:46.015 --> 0:23:48.415
<v Speaker 11>It gets a person when you're down on it.

0:23:49.095 --> 0:23:53.135
<v Speaker 7>Okay, all right, but it'll be sheltered in the afternoon. Yeah, oh,

0:23:53.135 --> 0:23:55.535
<v Speaker 7>that's actually quite nice. It's a perfect place for it. Look,

0:23:55.775 --> 0:23:57.015
<v Speaker 7>I think you're doing everything right.

0:23:58.615 --> 0:23:58.775
<v Speaker 10>You know.

0:23:58.855 --> 0:24:01.575
<v Speaker 7>It's work that doesn't necessarily require a building consent because

0:24:01.615 --> 0:24:05.175
<v Speaker 7>it's less than a meter off the ground, which is good.

0:24:05.615 --> 0:24:08.055
<v Speaker 7>If you can use an LBP, that would be good,

0:24:08.055 --> 0:24:12.415
<v Speaker 7>but technically they don't a licensed building practitioner. So just

0:24:12.495 --> 0:24:14.655
<v Speaker 7>have a look on the quotes it should be. You know,

0:24:14.775 --> 0:24:18.935
<v Speaker 7>ideally they have their logo with stating whether or not

0:24:18.975 --> 0:24:21.655
<v Speaker 7>they're an LBP, or you can look them up online

0:24:23.335 --> 0:24:25.695
<v Speaker 7>talk to them about you know, do they what size

0:24:25.735 --> 0:24:29.935
<v Speaker 7>deposit they need, what guarantees they might have. The other thing,

0:24:29.975 --> 0:24:32.615
<v Speaker 7>and I saw it the other day, is that even

0:24:32.775 --> 0:24:36.975
<v Speaker 7>decks that don't require a building consent like yours, still

0:24:37.015 --> 0:24:39.095
<v Speaker 7>have to be built to the building code. So one

0:24:39.095 --> 0:24:42.775
<v Speaker 7>of the questions to ask the builder is what size

0:24:42.935 --> 0:24:45.815
<v Speaker 7>piles are you going to use? And one of the

0:24:45.855 --> 0:24:49.415
<v Speaker 7>most common common things that we see is using fence

0:24:49.495 --> 0:24:54.295
<v Speaker 7>posts or one hundred by one hundred square as piles

0:24:54.335 --> 0:24:56.295
<v Speaker 7>for the deck, and that's not compliant.

0:24:56.375 --> 0:24:57.215
<v Speaker 8>They need to be.

0:24:58.935 --> 0:25:01.855
<v Speaker 7>More structural piles, so sentin pile or a tanner pile

0:25:01.895 --> 0:25:03.695
<v Speaker 7>and they're one hundred and twenty five by one hundred

0:25:03.695 --> 0:25:06.535
<v Speaker 7>and twenty five and it's a classic mistake that you

0:25:06.575 --> 0:25:10.735
<v Speaker 7>see with people building decks. Yeah, yeah, so there you go.

0:25:11.335 --> 0:25:13.495
<v Speaker 7>That's that's sticking one I want. But good on you

0:25:13.535 --> 0:25:15.695
<v Speaker 7>for getting a couple of quotes. And then you know,

0:25:15.775 --> 0:25:17.375
<v Speaker 7>maybe we were talking about this.

0:25:17.415 --> 0:25:19.495
<v Speaker 11>The other choice of that I'm worried about.

0:25:19.655 --> 0:25:23.175
<v Speaker 7>Yeah, okay, nothing wrong with the queler, but there are

0:25:23.215 --> 0:25:26.295
<v Speaker 7>some other options, and to be fair, I wouldn't completely

0:25:26.335 --> 0:25:28.575
<v Speaker 7>discount using pine and putting a sealer on.

0:25:29.255 --> 0:25:31.415
<v Speaker 12>Okay, lovely, thank.

0:25:31.255 --> 0:25:31.815
<v Speaker 3>You all the best.

0:25:31.815 --> 0:25:34.815
<v Speaker 7>Lovely talk to you. Take care, Debbie, thank you your

0:25:34.855 --> 0:25:37.495
<v Speaker 7>news talk said B. We're talking all things building construction

0:25:37.575 --> 0:25:38.855
<v Speaker 7>and it good morning to you.

0:25:39.975 --> 0:25:40.255
<v Speaker 9>Hello.

0:25:41.415 --> 0:25:44.215
<v Speaker 13>I'm an Island Bay, Wellington and it's freezing.

0:25:45.255 --> 0:25:46.455
<v Speaker 8>Yes I can imagine.

0:25:47.175 --> 0:25:53.135
<v Speaker 13>Oh yeah, we've got we had very nice gas panel

0:25:53.175 --> 0:25:55.655
<v Speaker 13>heaters put on with a backseat running it. But it's

0:25:55.735 --> 0:25:59.975
<v Speaker 13>so expensive cut it's coming on by itself even at night,

0:26:00.695 --> 0:26:04.895
<v Speaker 13>and the plumber told me don't turn it right off,

0:26:05.455 --> 0:26:08.535
<v Speaker 13>and I agree, was on by itself and churns up

0:26:08.575 --> 0:26:11.415
<v Speaker 13>the gas and you know the bill will gets high.

0:26:11.535 --> 0:26:16.375
<v Speaker 13>But anyway, I'm not ringing you about that. So what

0:26:16.455 --> 0:26:21.135
<v Speaker 13>I'm bringing you about is health concerns about the polystyrene

0:26:21.215 --> 0:26:25.335
<v Speaker 13>insulation you are talking about. I just wonder what did

0:26:25.375 --> 0:26:29.495
<v Speaker 13>you what precautions did you take for your lungs while

0:26:29.535 --> 0:26:33.015
<v Speaker 13>you were brushing up polystyne and your ceiling.

0:26:36.295 --> 0:26:38.295
<v Speaker 7>Look it was it was twenty odd years ago. I

0:26:38.975 --> 0:26:42.015
<v Speaker 7>probably wore a mask. I probably could have done something

0:26:42.095 --> 0:26:42.815
<v Speaker 7>better than that.

0:26:44.175 --> 0:26:49.935
<v Speaker 13>You know, well, I would be we don't often and.

0:26:50.255 --> 0:26:52.535
<v Speaker 7>Look over the years, one of the things that I've

0:26:52.575 --> 0:26:56.775
<v Speaker 7>I've come to appreciate more and more is, you know,

0:26:56.815 --> 0:27:02.295
<v Speaker 7>the negative health impacts of dust, and that's in general, right,

0:27:02.335 --> 0:27:05.775
<v Speaker 7>And it was interesting. I was at a certified builder's

0:27:05.815 --> 0:27:08.935
<v Speaker 7>conference on Friday and one of the speakers was talking

0:27:08.935 --> 0:27:12.935
<v Speaker 7>about managing risk. And there is a significant risk from

0:27:13.135 --> 0:27:17.495
<v Speaker 7>dust of all sorts. Right, So yeah, having a decent

0:27:17.535 --> 0:27:21.015
<v Speaker 7>respirator type mask with a filter that fits well while

0:27:21.015 --> 0:27:23.135
<v Speaker 7>you're doing that work, Yes, it's a no brainer.

0:27:24.175 --> 0:27:28.775
<v Speaker 13>Well about what would it be twelve or fourteen years ago?

0:27:28.895 --> 0:27:35.175
<v Speaker 13>We had our old We're in a nineteen hundred villa, yep,

0:27:35.255 --> 0:27:39.855
<v Speaker 13>one story villa, and we had the insulation that had

0:27:39.855 --> 0:27:45.935
<v Speaker 13>been put down earlier years. Yes, replaced by new insulation

0:27:46.695 --> 0:27:49.335
<v Speaker 13>by a company, and they sent around these young people

0:27:50.055 --> 0:27:52.615
<v Speaker 13>and they I don't think they had anything on and

0:27:52.655 --> 0:27:55.775
<v Speaker 13>I could hear them coughing, and I kept meaning to

0:27:55.895 --> 0:27:58.935
<v Speaker 13>ring work Safe and reporting it, and I'm sorry to

0:27:58.975 --> 0:28:01.775
<v Speaker 13>say I never did so. I don't know what states

0:28:02.415 --> 0:28:05.415
<v Speaker 13>those young people's lungs are and now, but I would

0:28:05.855 --> 0:28:10.375
<v Speaker 13>be very, very keen to tell that the building industry

0:28:10.415 --> 0:28:14.215
<v Speaker 13>please take care of all that sort of stuff. And

0:28:14.295 --> 0:28:17.775
<v Speaker 13>when you do, like we had a small renovation done

0:28:17.775 --> 0:28:20.255
<v Speaker 13>at the back, they just left a whole lot of

0:28:20.295 --> 0:28:25.135
<v Speaker 13>sawdust and wood lying, you know, under the where the

0:28:25.135 --> 0:28:28.615
<v Speaker 13>floorboards are going. I would get out there they went

0:28:28.735 --> 0:28:31.895
<v Speaker 13>and clean it up, because that lies there and it

0:28:31.975 --> 0:28:36.375
<v Speaker 13>can cause allergies and hols concerns in later years. You know,

0:28:36.415 --> 0:28:40.495
<v Speaker 13>it just lies they're buying around, attracting mice and rats

0:28:40.695 --> 0:28:45.535
<v Speaker 13>and getting into people's lungs and causing problems.

0:28:45.855 --> 0:28:51.735
<v Speaker 14>I'm really concerned, thankfully, thankfully sorry, and I think thankfully

0:28:51.855 --> 0:28:54.095
<v Speaker 14>there has been a real focus on that, and it's

0:28:54.135 --> 0:28:58.815
<v Speaker 14>been sort of work Safe tends to like pick different

0:28:58.895 --> 0:29:00.975
<v Speaker 14>themes over time, and I know a couple of years

0:29:01.015 --> 0:29:05.255
<v Speaker 14>ago they had a very strong focus on basically dust control, right.

0:29:07.055 --> 0:29:09.655
<v Speaker 8>Which I think is absolutely I think it's.

0:29:09.495 --> 0:29:16.655
<v Speaker 13>So interesting the Boulder chap I apprentice.

0:29:17.015 --> 0:29:19.215
<v Speaker 7>Yeah, I know, but that's that might be up to

0:29:19.295 --> 0:29:23.215
<v Speaker 7>their boss to sort of inculcate that into them.

0:29:23.295 --> 0:29:25.175
<v Speaker 8>And look, I get what you're saying.

0:29:25.175 --> 0:29:27.575
<v Speaker 7>And I have the same issue with going on site

0:29:27.655 --> 0:29:31.855
<v Speaker 7>and watching you know, young guys often who don't wear

0:29:31.895 --> 0:29:34.855
<v Speaker 7>hearing protection because they haven't damaged there is, so it

0:29:34.855 --> 0:29:37.775
<v Speaker 7>doesn't impact on them. And it's only later in life

0:29:37.775 --> 0:29:40.535
<v Speaker 7>when you're leaning into conversations and you realize that you've

0:29:40.535 --> 0:29:44.495
<v Speaker 7>got hearing loss as a result of exposure to excessive

0:29:44.495 --> 0:29:46.495
<v Speaker 7>noise on a building site that you go, gee, I

0:29:46.535 --> 0:29:48.615
<v Speaker 7>wish I had have worn my ear muffs, you know,

0:29:48.735 --> 0:29:51.535
<v Speaker 7>ten years ago, and you probably find the same thing

0:29:51.655 --> 0:29:54.135
<v Speaker 7>with your lungs as well. Thanks for that and it

0:29:54.215 --> 0:29:57.935
<v Speaker 7>really appreciate it. But work Safe did have a big focus.

0:29:57.975 --> 0:30:00.775
<v Speaker 7>It was probably gosh, it's probably going back four or

0:30:00.815 --> 0:30:04.935
<v Speaker 7>five six years ago now, so looking at you know,

0:30:05.055 --> 0:30:09.935
<v Speaker 7>can you do extraction from your cutting directly into vacuums

0:30:10.015 --> 0:30:11.815
<v Speaker 7>or dust bags and that sort of thing.

0:30:13.495 --> 0:30:13.975
<v Speaker 8>To be fair.

0:30:13.975 --> 0:30:17.215
<v Speaker 7>At one stage I was involved in a discussion where

0:30:17.575 --> 0:30:22.735
<v Speaker 7>it was suggested that we ban brooms from site because

0:30:22.895 --> 0:30:26.415
<v Speaker 7>what they wanted to do was vacuum extraction of sort of.

0:30:26.455 --> 0:30:28.055
<v Speaker 7>You know, when you're having a tidy up on site,

0:30:28.135 --> 0:30:30.295
<v Speaker 7>don't use a broom, because if you've used a broom

0:30:30.295 --> 0:30:32.255
<v Speaker 7>on a building site, you tend to get these billowing

0:30:32.415 --> 0:30:36.575
<v Speaker 7>clouds of very fine dusk. I mean that's impractical, to

0:30:36.655 --> 0:30:39.775
<v Speaker 7>be fair, because there's all sorts of stuff that you

0:30:39.815 --> 0:30:41.535
<v Speaker 7>have to sweep up on a floor, and it's not

0:30:41.695 --> 0:30:45.375
<v Speaker 7>always suitable to use vacuum extraction for that type of thing.

0:30:45.415 --> 0:30:48.255
<v Speaker 7>But you can see where they're heading saying that. You know,

0:30:48.815 --> 0:30:52.375
<v Speaker 7>I've been to a number of sites nowadays where most

0:30:52.415 --> 0:30:55.335
<v Speaker 7>tools now are set up with extraction right, and the

0:30:56.015 --> 0:30:59.335
<v Speaker 7>vast difference to the sort of the air quality and

0:30:59.415 --> 0:31:03.335
<v Speaker 7>just the general working environment. If, for example, hooked up

0:31:03.335 --> 0:31:06.015
<v Speaker 7>to the back of the drop saw is a vac

0:31:06.095 --> 0:31:08.535
<v Speaker 7>that you know, maybe it comes on automatically when you

0:31:08.575 --> 0:31:12.695
<v Speaker 7>pull the trigger. That's not uncommon these days, or perhaps

0:31:13.095 --> 0:31:16.295
<v Speaker 7>certainly when you're sanding, certainly if you're cutting any sort

0:31:16.295 --> 0:31:19.015
<v Speaker 7>of five or cement sheet something like that, the right

0:31:19.055 --> 0:31:23.175
<v Speaker 7>tool with extraction makes a massive difference and has it

0:31:23.215 --> 0:31:25.415
<v Speaker 7>become a bit of an issue for me. It has

0:31:25.415 --> 0:31:28.815
<v Speaker 7>in the sense that I really don't like feeling like

0:31:28.895 --> 0:31:31.375
<v Speaker 7>I'm coughing and spluttering when I'm in the workshop. So

0:31:31.815 --> 0:31:36.015
<v Speaker 7>same thing my dropsaw is attached, has two sorts of extraction.

0:31:36.495 --> 0:31:41.295
<v Speaker 7>One it's bolted down against the wall, so any dust

0:31:41.335 --> 0:31:44.135
<v Speaker 7>that doesn't get extracted from where I've got the vacuum

0:31:44.135 --> 0:31:47.335
<v Speaker 7>cleaner attached to the port drops to the back of

0:31:47.375 --> 0:31:50.335
<v Speaker 7>the table, and I've got another extraction point there that

0:31:50.415 --> 0:31:54.415
<v Speaker 7>runs to a dust extractor. I've got a little portable

0:31:54.615 --> 0:31:57.895
<v Speaker 7>vacuum cleaner. Actually, there was a really good investment, little

0:31:58.415 --> 0:32:02.775
<v Speaker 7>eighteen portable little Robie one actually dust extractor that I

0:32:02.775 --> 0:32:05.175
<v Speaker 7>can carry around with me. So if I'm doing some sanding,

0:32:05.575 --> 0:32:07.335
<v Speaker 7>I just plug that straight into the back of the

0:32:07.375 --> 0:32:10.855
<v Speaker 7>sander and it goes straight into the It's a bagless one,

0:32:10.855 --> 0:32:12.255
<v Speaker 7>so you just tip it out later on into a

0:32:12.255 --> 0:32:15.295
<v Speaker 7>black plastic bag and into the rubbish. You do feel

0:32:15.295 --> 0:32:18.175
<v Speaker 7>a lot better, your tools work better if you're doing extraction,

0:32:18.295 --> 0:32:21.295
<v Speaker 7>so there's an upside to that as well. Anyway, there

0:32:21.335 --> 0:32:23.055
<v Speaker 7>ends of the lecture on dust. Oh eight hundred and

0:32:23.055 --> 0:32:25.015
<v Speaker 7>eighty ten eighty years. The number to call coming up

0:32:25.375 --> 0:32:30.295
<v Speaker 7>quarter to seven. Back with Danny after the break Squeaky.

0:32:29.935 --> 0:32:31.615
<v Speaker 3>Door or squeaky floor.

0:32:31.815 --> 0:32:35.215
<v Speaker 1>Get the right advice from Peter Wolfcare, the resident builder

0:32:35.335 --> 0:32:37.095
<v Speaker 1>on newstalksb.

0:32:37.055 --> 0:32:41.135
<v Speaker 7>Which is falling on for some of the conversation about decking.

0:32:41.135 --> 0:32:43.175
<v Speaker 7>Interesting couple of people of text. And we've had a

0:32:43.215 --> 0:32:45.655
<v Speaker 7>pine deck for twenty years north facing, still in perfect

0:32:45.695 --> 0:32:49.135
<v Speaker 7>condition morning peaked for my seventy years of experienced good

0:32:49.215 --> 0:32:52.975
<v Speaker 7>quality thirty two mili ten pine decking uncoded last way

0:32:53.015 --> 0:32:55.415
<v Speaker 7>longer than quilla. It might be replaced. You might have

0:32:55.455 --> 0:32:58.015
<v Speaker 7>to replace the quiller after twenty years. Thanks from Dave

0:32:58.055 --> 0:33:01.975
<v Speaker 7>from two to KAKA. Thank you Dave, much appreciated. What

0:33:02.055 --> 0:33:04.335
<v Speaker 7>was the other texts that come through? Can you please

0:33:04.335 --> 0:33:06.255
<v Speaker 7>say why fence post is no good for deck pole?

0:33:07.455 --> 0:33:09.775
<v Speaker 7>Fence posts are no good for deck piles simply because

0:33:09.815 --> 0:33:14.175
<v Speaker 7>that's not what's in the building code. So they might work,

0:33:14.415 --> 0:33:16.655
<v Speaker 7>but it's not in the building code. So the building

0:33:16.695 --> 0:33:20.215
<v Speaker 7>Code quite clearly states that any sort of pile supporting

0:33:20.255 --> 0:33:23.455
<v Speaker 7>a structure needs to be I think of a minimum

0:33:23.495 --> 0:33:25.535
<v Speaker 7>of one hundred and twenty five one hundred and twenty five,

0:33:25.575 --> 0:33:28.615
<v Speaker 7>so what we'd commonly call a Sentin pile or a

0:33:28.735 --> 0:33:29.415
<v Speaker 7>Tanner pile.

0:33:29.975 --> 0:33:30.735
<v Speaker 8>There might be other.

0:33:30.655 --> 0:33:34.695
<v Speaker 7>Brands out there as well, but they are heavier and.

0:33:35.055 --> 0:33:37.855
<v Speaker 8>That's just what the rules are. So this is this

0:33:38.055 --> 0:33:38.855
<v Speaker 8>thing where.

0:33:40.215 --> 0:33:44.375
<v Speaker 7>Construction that doesn't necessarily need a building consent still needs

0:33:44.415 --> 0:33:47.135
<v Speaker 7>to be done to the building code. And the Building

0:33:47.135 --> 0:33:50.015
<v Speaker 7>Code's quite clear about what type of timber you can

0:33:50.175 --> 0:33:55.095
<v Speaker 7>use for deck piles. But look so many that I see.

0:33:55.135 --> 0:33:57.175
<v Speaker 7>In fact, when I saw the other day, brand new deck,

0:33:57.975 --> 0:33:59.935
<v Speaker 7>same thing, one hundred, one hundred posts, and it's like

0:34:01.455 --> 0:34:04.015
<v Speaker 7>if it was being inspected, it would fail. And it's

0:34:04.055 --> 0:34:06.735
<v Speaker 7>noncompliant because it doesn't comply the building code. Oh, eight

0:34:06.855 --> 0:34:09.775
<v Speaker 7>hundred eighty ten eighty is the number to call. Actually,

0:34:09.775 --> 0:34:11.895
<v Speaker 7>this is an interesting one too. Hey, Pete, we did

0:34:11.935 --> 0:34:14.855
<v Speaker 7>a deck last Christmas. We used a company called Stop Digging.

0:34:15.655 --> 0:34:18.495
<v Speaker 7>Simon and his crew use screw piles and I must

0:34:18.495 --> 0:34:20.295
<v Speaker 7>say it was fast and it was an awesome job.

0:34:20.295 --> 0:34:21.695
<v Speaker 7>We're so super happy with the deck.

0:34:22.215 --> 0:34:22.535
<v Speaker 8>Interesting.

0:34:22.575 --> 0:34:25.095
<v Speaker 7>I bumped into the guys from Stop Digging who do

0:34:25.175 --> 0:34:27.815
<v Speaker 7>the screw piles, on Friday at the New Zealand Certified

0:34:27.815 --> 0:34:30.375
<v Speaker 7>Builders Conference, and I've met them on a number of occasions.

0:34:30.375 --> 0:34:33.175
<v Speaker 7>I'll probably see them again this weekend.

0:34:33.055 --> 0:34:33.895
<v Speaker 8>At field Days.

0:34:34.655 --> 0:34:34.855
<v Speaker 10>Yeah.

0:34:34.895 --> 0:34:39.015
<v Speaker 7>Great alternative to be fair, So rather than the conventional approach,

0:34:39.015 --> 0:34:41.055
<v Speaker 7>which I've done hundreds of times. You get there, you

0:34:41.055 --> 0:34:44.495
<v Speaker 7>dig a hole, you get a post, You've put concrete

0:34:44.495 --> 0:34:46.095
<v Speaker 7>around it, You wait for the concrete to go off,

0:34:46.095 --> 0:34:49.175
<v Speaker 7>you trim the post, you get these guys in. They

0:34:49.215 --> 0:34:52.255
<v Speaker 7>come through, they put a screw pile in, they set

0:34:52.295 --> 0:34:55.295
<v Speaker 7>it to exactly the right height, and then you just

0:34:55.375 --> 0:34:58.815
<v Speaker 7>simply fix your timber bearers directly to the top of that.

0:34:58.975 --> 0:35:01.775
<v Speaker 7>So no digging, nothing to take away, nothing to bring in,

0:35:01.975 --> 0:35:04.335
<v Speaker 7>just these guys. So yep, I agree with you there.

0:35:04.375 --> 0:35:07.375
<v Speaker 7>Thanks for you call text Rob a very good morning

0:35:07.415 --> 0:35:07.695
<v Speaker 7>to you.

0:35:09.135 --> 0:35:09.775
<v Speaker 15>Morning fete.

0:35:09.815 --> 0:35:09.975
<v Speaker 9>Hey.

0:35:10.255 --> 0:35:13.535
<v Speaker 15>Recently I moved on to a life sentence block, right,

0:35:13.575 --> 0:35:16.415
<v Speaker 15>and I'm wanting to build a hard stand area for

0:35:16.575 --> 0:35:19.775
<v Speaker 15>storing your like trailers, farm implements, and other bits and pieces.

0:35:19.855 --> 0:35:23.175
<v Speaker 15>Now I've probably down about two point fifty got rid

0:35:23.175 --> 0:35:24.975
<v Speaker 15>of the top soil, some down to the clay. What's

0:35:24.975 --> 0:35:27.895
<v Speaker 15>the recipe for making a hard standary? What do I

0:35:27.935 --> 0:35:28.895
<v Speaker 15>put on top of that?

0:35:29.455 --> 0:35:29.855
<v Speaker 8>Okay?

0:35:29.935 --> 0:35:32.615
<v Speaker 7>I think the best thing you can do is if

0:35:32.655 --> 0:35:35.175
<v Speaker 7>you've got it down to like, take the top soil

0:35:35.215 --> 0:35:39.335
<v Speaker 7>off so it's looking reasonably compacted right or reasonably firm.

0:35:39.615 --> 0:35:45.415
<v Speaker 7>Is make sure you do geotextile cloth, so some I

0:35:45.455 --> 0:35:47.895
<v Speaker 7>think one of the brands is like Bittom cloth. You'll

0:35:47.895 --> 0:35:50.935
<v Speaker 7>see it often on roadworks, interestingly enough, but it's it's

0:35:51.015 --> 0:35:56.495
<v Speaker 7>often specified underneath compacted hardfell And the beauty of it

0:35:56.575 --> 0:36:00.135
<v Speaker 7>is is what it allows is the water to percolate through, right,

0:36:00.495 --> 0:36:04.615
<v Speaker 7>but it stops the soil over time coming up and

0:36:04.855 --> 0:36:08.775
<v Speaker 7>or it stops the metal being punched into the clay. Right,

0:36:08.895 --> 0:36:13.775
<v Speaker 7>So good quality, heavy duty geer textile cloth down and

0:36:13.815 --> 0:36:16.975
<v Speaker 7>then you could run your compact your fill over the top,

0:36:17.375 --> 0:36:20.695
<v Speaker 7>maybe with something that's a little bit chunkier at the bottom,

0:36:20.935 --> 0:36:25.175
<v Speaker 7>so sort of around fifty mil and then if you

0:36:25.175 --> 0:36:27.015
<v Speaker 7>you'd get a layer or two of that on maybe

0:36:27.055 --> 0:36:32.095
<v Speaker 7>one hundred mili compacted if you can, and then dress

0:36:32.175 --> 0:36:34.255
<v Speaker 7>that off with maybe something a little bit finer. But

0:36:34.535 --> 0:36:38.135
<v Speaker 7>the gear textile cloth is what makes all the difference.

0:36:38.535 --> 0:36:41.895
<v Speaker 7>That'll stop it turning into mush in about two years time.

0:36:43.055 --> 0:36:44.975
<v Speaker 15>Yeah, cause I got a delivery on what they call

0:36:45.015 --> 0:36:48.655
<v Speaker 15>a run off ped metal, which is quite a ton.

0:36:48.975 --> 0:36:53.935
<v Speaker 15>But you get some massive bowls half a meter in diameter.

0:36:56.935 --> 0:36:59.615
<v Speaker 7>You know, half a meter in diameter is way too big.

0:36:59.895 --> 0:37:01.655
<v Speaker 7>You keep those for the little rock wall that you'll

0:37:01.695 --> 0:37:04.495
<v Speaker 7>do around the perimeter of it. The other thing is

0:37:04.655 --> 0:37:08.415
<v Speaker 7>when you're when you've that down to clay, is there

0:37:08.455 --> 0:37:09.095
<v Speaker 7>a little bit of.

0:37:09.055 --> 0:37:09.655
<v Speaker 8>Fall on it?

0:37:10.935 --> 0:37:11.295
<v Speaker 10>Yeah?

0:37:11.375 --> 0:37:14.455
<v Speaker 7>Okay, all right, So ideally at the bottom of that,

0:37:15.135 --> 0:37:18.655
<v Speaker 7>maybe do some overcoil and take any water that collecks

0:37:18.655 --> 0:37:21.335
<v Speaker 7>in there and run that further off down the property.

0:37:21.415 --> 0:37:23.615
<v Speaker 7>If you dug a trench from the let's say it

0:37:24.175 --> 0:37:26.655
<v Speaker 7>all falls sort of to one corner right at that

0:37:26.775 --> 0:37:29.415
<v Speaker 7>point there, I'd be inclined maybe along one edge to

0:37:29.455 --> 0:37:32.655
<v Speaker 7>put some drainage material and like black snake or something

0:37:32.695 --> 0:37:35.815
<v Speaker 7>like that, just so that the water that percolates through

0:37:35.855 --> 0:37:40.015
<v Speaker 7>the metal through the stones will find its way through

0:37:40.095 --> 0:37:42.855
<v Speaker 7>that to some drainage and be drained away rather than

0:37:42.895 --> 0:37:46.735
<v Speaker 7>the whole thing, especially if you've excavated let's say three sides.

0:37:47.735 --> 0:37:51.015
<v Speaker 7>You know, if it holds water, it'll it'll get soft

0:37:51.135 --> 0:37:52.375
<v Speaker 7>and then it gets soft.

0:37:52.655 --> 0:37:55.415
<v Speaker 15>Yeah, turn over one hundred and fifty meters of an

0:37:55.455 --> 0:37:56.415
<v Speaker 15>overcoil so far.

0:37:56.415 --> 0:38:00.775
<v Speaker 7>Oh, fantastic, Okay, And where that actually goes somewhere, because

0:38:00.935 --> 0:38:02.735
<v Speaker 7>often you see it just buried in the ground.

0:38:04.295 --> 0:38:08.055
<v Speaker 15>It goes out to a paddock that's lower just overflows.

0:38:08.975 --> 0:38:12.095
<v Speaker 7>Awesome, But again, the gear textile cloth is what makes

0:38:12.135 --> 0:38:13.935
<v Speaker 7>all the difference. And if you look at you know,

0:38:14.015 --> 0:38:16.615
<v Speaker 7>like if we're often if we're doing setting up for

0:38:16.655 --> 0:38:18.855
<v Speaker 7>a site, right, you know, you're you rip off the

0:38:18.855 --> 0:38:21.455
<v Speaker 7>top soil on the driveway and then they'll back the

0:38:21.495 --> 0:38:24.895
<v Speaker 7>truck and tip the metal straight onto the clay. And

0:38:25.175 --> 0:38:26.975
<v Speaker 7>you know, you drive up and down for a couple

0:38:27.015 --> 0:38:28.615
<v Speaker 7>of months while you're building the house, and what you

0:38:28.655 --> 0:38:30.935
<v Speaker 7>find is that most of that metal just gets pushed

0:38:30.935 --> 0:38:34.735
<v Speaker 7>down into the clay and then the mud starts to

0:38:34.775 --> 0:38:37.095
<v Speaker 7>come up and then you've got you know, mud tracking

0:38:37.135 --> 0:38:40.015
<v Speaker 7>out onto the road, all that sort of thing. Invest

0:38:40.015 --> 0:38:42.455
<v Speaker 7>in the gear textile cloth in your instance, put the

0:38:42.495 --> 0:38:46.615
<v Speaker 7>metal on top. It'll that's massive difference. That's that's the

0:38:46.695 --> 0:38:50.015
<v Speaker 7>second ingredient. Very much pleasure, all the best, Thank you,

0:38:50.775 --> 0:38:51.095
<v Speaker 7>take care.

0:38:51.455 --> 0:38:51.575
<v Speaker 3>Then.

0:38:51.815 --> 0:38:55.175
<v Speaker 8>Oh eight hundred eighty is the number to call. Hello June.

0:38:55.695 --> 0:39:03.215
<v Speaker 16>Oh hello, Paint. I'm just yeah, I'm pretty cold. Just

0:39:03.255 --> 0:39:05.655
<v Speaker 16>bringing up about minor residential units.

0:39:05.735 --> 0:39:05.975
<v Speaker 17>Yep.

0:39:06.295 --> 0:39:10.535
<v Speaker 16>And we're part of an accessory building and I thought

0:39:10.535 --> 0:39:15.055
<v Speaker 16>they had to be a standalone but it was actually

0:39:15.055 --> 0:39:17.575
<v Speaker 16>a sleepout. It's not our probably it's a neighbor's property

0:39:17.735 --> 0:39:19.975
<v Speaker 16>and we're in a private naan, so I'm concerned about

0:39:20.095 --> 0:39:21.495
<v Speaker 16>this becoming an airbnb.

0:39:21.935 --> 0:39:22.095
<v Speaker 8>Right.

0:39:22.975 --> 0:39:25.455
<v Speaker 16>He had a couple of years ago built an eighty

0:39:25.495 --> 0:39:30.175
<v Speaker 16>three accessory building garage, and he built the roof space

0:39:30.575 --> 0:39:33.295
<v Speaker 16>like another story. It is only five point four to five,

0:39:33.335 --> 0:39:37.335
<v Speaker 16>so it's below that five point five and he said

0:39:37.335 --> 0:39:41.255
<v Speaker 16>it was awful storage On their left side, he toilet, shower, sink,

0:39:42.215 --> 0:39:45.455
<v Speaker 16>he called a yoga room or whatever. And as soon

0:39:45.495 --> 0:39:47.815
<v Speaker 16>as it got built here it became a sleepout. But

0:39:47.855 --> 0:39:51.055
<v Speaker 16>now he's turned it into a minor residential unit. By

0:39:51.455 --> 0:39:54.775
<v Speaker 16>he's got a mizzanine he calls it Mizzanine story. But

0:39:55.295 --> 0:40:01.415
<v Speaker 16>it's the same floor as the garage. Openly, he's got windows,

0:40:01.415 --> 0:40:06.295
<v Speaker 16>big windows over in that other corner, can you.

0:40:06.535 --> 0:40:09.135
<v Speaker 7>And so the main thing about all of this is

0:40:09.175 --> 0:40:11.735
<v Speaker 7>that as soon as it has sanitary fittings in it,

0:40:11.775 --> 0:40:14.655
<v Speaker 7>and certainly as soon as it becomes occupied, that work

0:40:14.815 --> 0:40:17.975
<v Speaker 7>should have had a building consent. So that's the most straightforward.

0:40:18.055 --> 0:40:20.575
<v Speaker 7>Next question is did that work get a building consent?

0:40:20.735 --> 0:40:20.815
<v Speaker 11>Oh?

0:40:20.935 --> 0:40:24.175
<v Speaker 16>Yes, yes, it's all been Yes, yet it's all been

0:40:24.215 --> 0:40:26.895
<v Speaker 16>done properly. I mean it's being new, you know. But

0:40:27.015 --> 0:40:29.015
<v Speaker 16>the thing is Pete Ken because you've got to have

0:40:29.095 --> 0:40:31.855
<v Speaker 16>an area thirty five square meters minimum for a minor

0:40:31.895 --> 0:40:36.015
<v Speaker 16>residential unit. So you've got a ladder up into this

0:40:36.335 --> 0:40:40.135
<v Speaker 16>floor to sleep that goes sort of over into the

0:40:40.175 --> 0:40:43.335
<v Speaker 16>garage roof space, and he's partitioned off some of it.

0:40:44.815 --> 0:40:47.695
<v Speaker 16>Does that become that level? Does that become part of

0:40:47.695 --> 0:40:50.055
<v Speaker 16>the thirty five square meters because it would be too

0:40:50.055 --> 0:40:50.975
<v Speaker 16>small without it.

0:40:52.215 --> 0:40:55.495
<v Speaker 7>Yeah, I'm suspicious of whether or not that work was

0:40:55.535 --> 0:40:59.655
<v Speaker 7>consented because typically if it's even if it's secondary access

0:40:59.735 --> 0:41:03.775
<v Speaker 7>to a space, a ladder doesn't comply with the building coat, right,

0:41:03.855 --> 0:41:07.575
<v Speaker 7>So but I thought I wonder I would actually check.

0:41:08.815 --> 0:41:11.495
<v Speaker 16>Oh, he's had people, he's had to counsel there. Because

0:41:11.535 --> 0:41:15.695
<v Speaker 16>of my intimidation, I've said, oh no, that's parting me

0:41:15.735 --> 0:41:16.575
<v Speaker 16>off of that paper.

0:41:16.695 --> 0:41:16.895
<v Speaker 8>Right.

0:41:17.535 --> 0:41:19.975
<v Speaker 7>Look, if it does have a building consent, then there's

0:41:20.055 --> 0:41:23.015
<v Speaker 7>not actually a lot that you can do about it

0:41:23.055 --> 0:41:25.695
<v Speaker 7>if it's being consented. I suspect that part of it,

0:41:25.815 --> 0:41:27.975
<v Speaker 7>or he might have got a building consent for the

0:41:28.015 --> 0:41:30.495
<v Speaker 7>first work, but then the second work didn't back after

0:41:30.535 --> 0:41:31.135
<v Speaker 7>the break.

0:41:31.015 --> 0:41:33.935
<v Speaker 1>Whether you're pety was stealing, fixing with fens or wondering

0:41:33.935 --> 0:41:36.015
<v Speaker 1>how to fix that hole in the wall. Give Peter

0:41:36.095 --> 0:41:41.015
<v Speaker 1>wolf Cap call on eighty the resident builder on youth Talks.

0:41:41.015 --> 0:41:43.055
<v Speaker 3>That'd be your news talks.

0:41:43.055 --> 0:41:45.415
<v Speaker 7>There'd be Peter wolf Camp with you this morning. Eight

0:41:45.495 --> 0:41:48.215
<v Speaker 7>hundred and eighty ten eighty is the number to call

0:41:48.855 --> 0:41:53.415
<v Speaker 7>building questions of any variety. We're talking decking, we're talking residential, minor,

0:41:53.695 --> 0:41:57.575
<v Speaker 7>minor dwellings. That was during just prior to the news again,

0:41:57.735 --> 0:42:01.495
<v Speaker 7>just you know. I think what happens sometimes with projects

0:42:01.575 --> 0:42:03.455
<v Speaker 7>is that some of the work gets a building consent,

0:42:03.935 --> 0:42:08.255
<v Speaker 7>and then there's might call project creep where it grows

0:42:08.295 --> 0:42:11.135
<v Speaker 7>and grows and grows, and while the council might have

0:42:11.175 --> 0:42:15.015
<v Speaker 7>issued consent for part of the work or all of

0:42:15.055 --> 0:42:19.255
<v Speaker 7>the work, but then subsequent changes that should have required

0:42:19.255 --> 0:42:23.335
<v Speaker 7>a building consent don't always get one either. And certainly

0:42:23.375 --> 0:42:27.335
<v Speaker 7>from her comments about a mezzanine floor that's habitable and

0:42:27.455 --> 0:42:32.495
<v Speaker 7>accessible with a ladder, I mean that wouldn't get building

0:42:32.495 --> 0:42:36.975
<v Speaker 7>consent to be fair. To be fair, getting sign off

0:42:36.975 --> 0:42:39.695
<v Speaker 7>on a house that had a bunk bed was quite

0:42:39.815 --> 0:42:45.095
<v Speaker 7>challenging on one occasion. So the idea of you being

0:42:45.135 --> 0:42:47.095
<v Speaker 7>able to move up and down to a sleeping space

0:42:47.815 --> 0:42:50.935
<v Speaker 7>on something that didn't look like a set of stairs

0:42:51.455 --> 0:42:54.455
<v Speaker 7>would be unlikely. Oh, eight hundred eighty ten eighty is

0:42:54.495 --> 0:42:57.135
<v Speaker 7>the number to call, coming up eight minutes after seven

0:42:57.495 --> 0:42:59.815
<v Speaker 7>eight hundred eighty ten eighty. Now he's a quick one.

0:43:00.975 --> 0:43:02.855
<v Speaker 8>Yeah. Sorry. This text came in a little bit.

0:43:02.735 --> 0:43:08.335
<v Speaker 7>Earlier right where talking here we go brick from their home.

0:43:08.415 --> 0:43:11.375
<v Speaker 7>We'd like to insulate the external walls. There is no

0:43:11.535 --> 0:43:15.495
<v Speaker 7>building paper, so we're wondering whether a retrofit building paper

0:43:15.615 --> 0:43:19.415
<v Speaker 7>and pads of insulation or a blowing in insulation. They

0:43:19.455 --> 0:43:22.415
<v Speaker 7>mentioned a company would be a better solution. Our concerns

0:43:22.415 --> 0:43:25.015
<v Speaker 7>are around needing a gap between the insulation and the

0:43:25.095 --> 0:43:28.575
<v Speaker 7>cladding e ei the brick, as well as preventing moisture

0:43:28.615 --> 0:43:33.335
<v Speaker 7>around the framing. The blowing insulation means losing the air gap,

0:43:33.935 --> 0:43:37.215
<v Speaker 7>but they promote it as water repellent but breathable, and

0:43:37.255 --> 0:43:40.135
<v Speaker 7>it would allow moisture to evaporate out. What would your

0:43:40.175 --> 0:43:46.455
<v Speaker 7>recommendation be for retrofitting insulation in this case? I mean,

0:43:46.855 --> 0:43:50.135
<v Speaker 7>I've always had a concern around the idea of retrofitting

0:43:50.255 --> 0:43:56.855
<v Speaker 7>or blowing or injected insulation systems into between timber framing

0:43:56.975 --> 0:44:01.135
<v Speaker 7>plasterboard lining on the inside. Timber framing often no building

0:44:01.135 --> 0:44:03.495
<v Speaker 7>paper on the outside of that and then a gap

0:44:03.535 --> 0:44:06.335
<v Speaker 7>of about forty millimeters and then it's the back of

0:44:06.375 --> 0:44:08.495
<v Speaker 7>the brickwork, and then the brick is exposed to the

0:44:08.495 --> 0:44:12.095
<v Speaker 7>elements on the other face. So typically that works to

0:44:12.135 --> 0:44:14.815
<v Speaker 7>stay weather type by allowing any moisture that might get

0:44:14.855 --> 0:44:17.775
<v Speaker 7>through the brickwork to drain down the back of the

0:44:17.775 --> 0:44:20.175
<v Speaker 7>brick surface and out through the weatpoles at the bottom.

0:44:20.295 --> 0:44:21.695
<v Speaker 8>So then you go, okay, well, if.

0:44:21.535 --> 0:44:24.375
<v Speaker 7>I fill that up, then that drainage path and that

0:44:24.535 --> 0:44:33.735
<v Speaker 7>drying path are blocked off. There does seem to have

0:44:33.775 --> 0:44:38.095
<v Speaker 7>been some significant development in the technology, let's say, around

0:44:38.135 --> 0:44:41.535
<v Speaker 7>the type of material that's introduced to that space. So

0:44:41.575 --> 0:44:45.015
<v Speaker 7>if you are doing an injected system, some of the

0:44:45.055 --> 0:44:49.375
<v Speaker 7>systems are it's not water repellent, it's hydrophobic, so water

0:44:49.575 --> 0:44:53.575
<v Speaker 7>retreats from it rather than being absorbed into it. The

0:44:53.615 --> 0:44:56.695
<v Speaker 7>other thing, and discussions that I've had at any number

0:44:56.695 --> 0:44:58.975
<v Speaker 7>of home shows over the last couple of probably two

0:44:59.055 --> 0:45:02.255
<v Speaker 7>or three years, has been that many of the firms

0:45:02.295 --> 0:45:06.055
<v Speaker 7>that do this will also do a seiler coat over

0:45:06.055 --> 0:45:09.575
<v Speaker 7>the brickwork, so reducing the amount of moisture that might

0:45:09.735 --> 0:45:15.055
<v Speaker 7>migrate through the brickwork into that cavity. Space, so waterproof

0:45:15.095 --> 0:45:17.415
<v Speaker 7>seiler on the outside of the brick stops some of

0:45:17.415 --> 0:45:21.455
<v Speaker 7>that movement, and then the risk of moisture being trapped

0:45:21.535 --> 0:45:24.855
<v Speaker 7>by the insulation inside there and causing lots of other

0:45:24.895 --> 0:45:30.575
<v Speaker 7>problems seems to be deleted or reduced. Any of these

0:45:30.615 --> 0:45:35.255
<v Speaker 7>systems should have either code mark or brand's appraisal, and

0:45:35.775 --> 0:45:39.055
<v Speaker 7>that work regardless of who does it and all the

0:45:39.055 --> 0:45:43.495
<v Speaker 7>rest of it. Putting insulation in an exterior existing exterior

0:45:43.615 --> 0:45:46.895
<v Speaker 7>wall requires a building consent or an exemption from the

0:45:46.895 --> 0:45:49.575
<v Speaker 7>building consent, but that's got to be signed off by council.

0:45:50.695 --> 0:45:53.695
<v Speaker 7>So if any company that you're engaged with, they need

0:45:53.735 --> 0:45:57.655
<v Speaker 7>to provide you with a compliance pathway basically saying yep,

0:45:57.855 --> 0:46:00.935
<v Speaker 7>either here's our way of getting a building consent, or

0:46:01.655 --> 0:46:04.735
<v Speaker 7>here's something from council informing you as the home owner

0:46:04.815 --> 0:46:06.855
<v Speaker 7>that you don't need a building concent So I think

0:46:06.895 --> 0:46:09.255
<v Speaker 7>if you cover those things off, you can go ahead

0:46:09.255 --> 0:46:14.295
<v Speaker 7>and make choices from there, taking plasterboard off, getting building

0:46:14.295 --> 0:46:17.615
<v Speaker 7>paper into each of those little cavities between studs and knogs,

0:46:17.655 --> 0:46:22.095
<v Speaker 7>and putting in a pad. Insulation of whatever variety will

0:46:22.135 --> 0:46:24.735
<v Speaker 7>also require a building consent, by the way, Oh eight

0:46:24.855 --> 0:46:26.735
<v Speaker 7>hundred and eighty ten eighty the number to call Sally.

0:46:26.775 --> 0:46:27.615
<v Speaker 7>Good morning to you.

0:46:28.975 --> 0:46:32.255
<v Speaker 18>Ah, yes, good morning, Pete. There's an ad coming over

0:46:32.295 --> 0:46:38.735
<v Speaker 18>the radio constantly, don't paint your roof, seal it. Well,

0:46:38.775 --> 0:46:42.895
<v Speaker 18>they don't say the sealer is. And I wondered if

0:46:42.935 --> 0:46:46.535
<v Speaker 18>you could recommend anyone that just to look at my roof.

0:46:46.535 --> 0:46:49.295
<v Speaker 18>Whe I don't want to spend money on if it's

0:46:49.295 --> 0:46:51.255
<v Speaker 18>not necessary.

0:46:51.415 --> 0:46:57.295
<v Speaker 7>Yeah, look, there is I understand advertising to some degree,

0:46:57.695 --> 0:47:01.535
<v Speaker 7>and I understand that's a very popular phrase at the moment.

0:47:03.135 --> 0:47:06.575
<v Speaker 7>There is nothing wrong with painting your roof, right. There's

0:47:06.615 --> 0:47:10.815
<v Speaker 7>lots of things right about painting your roof. So let's

0:47:10.815 --> 0:47:15.415
<v Speaker 7>say you've got an older metal roof and it requires

0:47:16.255 --> 0:47:19.415
<v Speaker 7>you want to continue to protect it. Protecting it with

0:47:19.495 --> 0:47:22.775
<v Speaker 7>a coat of paint is a very good thing to do.

0:47:23.975 --> 0:47:26.815
<v Speaker 7>Even if you've got let's say an older color steel

0:47:26.855 --> 0:47:29.175
<v Speaker 7>roof that started to fade and you want it to

0:47:29.215 --> 0:47:32.975
<v Speaker 7>look better, painting that with the right paint, with the

0:47:33.055 --> 0:47:35.975
<v Speaker 7>right applicator is a good thing to do. So there

0:47:36.055 --> 0:47:41.775
<v Speaker 7>is nothing wrong with painting your roof. Nine tiles okay,

0:47:41.855 --> 0:47:46.735
<v Speaker 7>and again, concrete tiles typically you can repaint them quite successfully,

0:47:47.655 --> 0:47:51.415
<v Speaker 7>or if they're a concrete tile that's sort of natural looking.

0:47:51.535 --> 0:47:56.055
<v Speaker 7>You can have it sealed with a spray seiler on

0:47:56.135 --> 0:48:00.135
<v Speaker 7>top of it, which is not necessarily a colored coating.

0:48:00.175 --> 0:48:03.415
<v Speaker 7>It might be a clear coating, and that is also

0:48:03.535 --> 0:48:08.495
<v Speaker 7>very good to do. So what your roof is a

0:48:08.495 --> 0:48:11.415
<v Speaker 7>concrete tile roof, is it colored or is it has

0:48:11.455 --> 0:48:12.735
<v Speaker 7>the color already worn off?

0:48:15.015 --> 0:48:16.295
<v Speaker 18>Still got some color in it?

0:48:16.455 --> 0:48:16.695
<v Speaker 8>Yeah?

0:48:17.135 --> 0:48:17.535
<v Speaker 9>A lot.

0:48:18.375 --> 0:48:19.335
<v Speaker 8>Yeah.

0:48:19.375 --> 0:48:21.615
<v Speaker 7>Look, the last job that I did, or one of

0:48:21.655 --> 0:48:24.895
<v Speaker 7>the last jobs that we did this on, was a

0:48:24.975 --> 0:48:30.375
<v Speaker 7>sort of nineteen sixties brick and tile house. The roof

0:48:30.495 --> 0:48:33.175
<v Speaker 7>was in its original state. Obviously it had lost a

0:48:33.215 --> 0:48:36.095
<v Speaker 7>bit of color over the time. We got a team

0:48:36.135 --> 0:48:40.135
<v Speaker 7>in to thoroughly clean it, make any necessary repairs, you know,

0:48:40.295 --> 0:48:43.295
<v Speaker 7>like to hips and ridges where maybe some of the

0:48:43.375 --> 0:48:46.815
<v Speaker 7>mortar had cracked, and then they simply applied roof paint

0:48:46.935 --> 0:48:50.295
<v Speaker 7>over the entire surface, and gosh, I think I did

0:48:50.295 --> 0:48:53.895
<v Speaker 7>that job maybe ten years ago. Still looks really good today.

0:48:54.095 --> 0:49:01.015
<v Speaker 7>So painting is definitely an option. Mine is nineteen seventy five,

0:49:01.215 --> 0:49:06.055
<v Speaker 7>similar vintage, then similar vintage, So yeah, there's lots of

0:49:06.055 --> 0:49:11.215
<v Speaker 7>options for painting. There's a place for roof selant. In

0:49:11.255 --> 0:49:13.855
<v Speaker 7>the same way that I did a repair on a

0:49:13.895 --> 0:49:19.175
<v Speaker 7>small flat roof the other day a month ago, using

0:49:19.535 --> 0:49:22.335
<v Speaker 7>an application of a product called Injuris right, which is

0:49:22.335 --> 0:49:25.615
<v Speaker 7>a silicon based waterproof and compound. What I need to

0:49:25.615 --> 0:49:28.615
<v Speaker 7>do is extend the life of that roof and give

0:49:28.655 --> 0:49:30.815
<v Speaker 7>it some coating to ensure that the leak that I

0:49:30.895 --> 0:49:34.375
<v Speaker 7>had earlier in the year won't come back. I've applied

0:49:34.375 --> 0:49:37.575
<v Speaker 7>that in Juris over the surface, which is kind of

0:49:37.615 --> 0:49:42.375
<v Speaker 7>like maybe three four square meters. That'll work perfectly well

0:49:42.495 --> 0:49:45.295
<v Speaker 7>in that situation. So I think it's getting sort of,

0:49:45.415 --> 0:49:49.775
<v Speaker 7>you know, some unbiased advice from someone trusted, So it

0:49:49.895 --> 0:49:52.935
<v Speaker 7>might be maybe a family member or another carpenter in

0:49:52.975 --> 0:49:55.375
<v Speaker 7>the area or something like that, someone that maybe someone

0:49:55.375 --> 0:49:57.095
<v Speaker 7>can recommend to come and have a look at it

0:49:57.135 --> 0:50:00.095
<v Speaker 7>and go, Like I think in your situation, you would

0:50:00.095 --> 0:50:02.255
<v Speaker 7>have a team come in, they'd clean the roof, they

0:50:02.375 --> 0:50:04.935
<v Speaker 7>do any minor repairs required, and then do a paint

0:50:04.935 --> 0:50:07.495
<v Speaker 7>coating over the top. And that'd be a really good

0:50:07.495 --> 0:50:08.215
<v Speaker 7>solution for you.

0:50:09.615 --> 0:50:12.415
<v Speaker 18>And can you recommend anybody? That's the point?

0:50:12.775 --> 0:50:13.095
<v Speaker 14>Ah?

0:50:13.175 --> 0:50:14.495
<v Speaker 8>Yeah, sure, think I tell you what.

0:50:14.615 --> 0:50:18.215
<v Speaker 7>Let's I'll just hand you back to Isaiah, my producer,

0:50:18.255 --> 0:50:21.935
<v Speaker 7>and then I'll give you some numbers. Okay, no trouble

0:50:21.975 --> 0:50:23.895
<v Speaker 7>at all, all the best of you. Thank you, Sally.

0:50:25.175 --> 0:50:26.375
<v Speaker 8>Just stay on the line.

0:50:26.815 --> 0:50:28.255
<v Speaker 7>We'll take a break now and then we'll come back

0:50:28.255 --> 0:50:29.335
<v Speaker 7>and have a long chat with Harry.

0:50:29.375 --> 0:50:30.775
<v Speaker 8>Back in the bows.

0:50:30.775 --> 0:50:32.895
<v Speaker 3>Squeaky door or it's the squeakie floor.

0:50:33.055 --> 0:50:36.375
<v Speaker 1>Get the right advice from Peter Wolfcare, the resident builder

0:50:36.615 --> 0:50:38.415
<v Speaker 1>on NEWSTALKSB.

0:50:38.215 --> 0:50:39.935
<v Speaker 7>Your new TALKSB quick text as well.

0:50:39.935 --> 0:50:40.175
<v Speaker 8>Pete.

0:50:40.175 --> 0:50:42.095
<v Speaker 7>We've got a second story deck that's not over a

0:50:42.135 --> 0:50:46.015
<v Speaker 7>habitable space, done five years ago. The deck is weather

0:50:46.095 --> 0:50:49.455
<v Speaker 7>deck and there's a little bit of an issue where

0:50:49.495 --> 0:50:55.295
<v Speaker 7>it's lifting and then they've attempted to repair, but it

0:50:55.335 --> 0:51:01.735
<v Speaker 7>hasn't basically restuck itself. Any suggestions how to restick this

0:51:01.895 --> 0:51:04.015
<v Speaker 7>or will we have to have the product uplifted and

0:51:04.055 --> 0:51:07.575
<v Speaker 7>replaced with another product? Regards from l Well the good

0:51:07.575 --> 0:51:09.615
<v Speaker 7>news l as you go online and you find that

0:51:09.695 --> 0:51:12.615
<v Speaker 7>the company thankfully is still around and they offer a

0:51:12.615 --> 0:51:16.495
<v Speaker 7>fifteen year warranty. So I think your next thing is

0:51:16.535 --> 0:51:19.735
<v Speaker 7>to remind them of their obligations under the warranty that

0:51:19.775 --> 0:51:24.055
<v Speaker 7>they've issued. So whatever has to happen, given that it

0:51:24.095 --> 0:51:27.455
<v Speaker 7>was applied five years ago, should be the responsibility of

0:51:27.455 --> 0:51:29.575
<v Speaker 7>the company, and I'm sure they'll stick by it. Oh

0:51:29.655 --> 0:51:31.415
<v Speaker 7>eight one hundred and eighty ten eighty is the number

0:51:31.455 --> 0:51:36.295
<v Speaker 7>to call. Hello, Harry, warning, Harry, very well, thank you, sir.

0:51:37.455 --> 0:51:39.855
<v Speaker 9>I've got a bit of a problem, Pet. What has

0:51:39.895 --> 0:51:43.135
<v Speaker 9>happened is in my house. It's a double story house.

0:51:43.695 --> 0:51:48.615
<v Speaker 9>The seiling entrance is from the walk in wardrobe and

0:51:48.735 --> 0:51:51.215
<v Speaker 9>the fairness. I have got a central heating fanners in

0:51:51.255 --> 0:51:54.175
<v Speaker 9>our braves. And the workmen came and checked it and

0:51:54.295 --> 0:51:57.855
<v Speaker 9>they said that it's the Fairness is reaching the end

0:51:57.895 --> 0:52:02.135
<v Speaker 9>of its walking lace and there are no spare parts available,

0:52:02.575 --> 0:52:04.735
<v Speaker 9>so you have to put a new one. So they

0:52:04.815 --> 0:52:07.815
<v Speaker 9>said to put a new one. The ceiling entry has

0:52:07.935 --> 0:52:12.255
<v Speaker 9>to be relocated to where the phenace is. So I

0:52:12.335 --> 0:52:14.655
<v Speaker 9>would like to find out first of all, will it

0:52:14.775 --> 0:52:16.175
<v Speaker 9>require a building consent?

0:52:17.775 --> 0:52:25.255
<v Speaker 8>Not likely? No, No, I don't believe it will, okay.

0:52:25.335 --> 0:52:29.295
<v Speaker 9>And my question another one is the present ceiling, the

0:52:29.535 --> 0:52:32.775
<v Speaker 9>present ceialing entry one. Can they just seal it from

0:52:32.855 --> 0:52:35.935
<v Speaker 9>inside so that it can be opened? Because once they're

0:52:35.935 --> 0:52:39.855
<v Speaker 9>going to come and put a ceiling again here, there

0:52:39.855 --> 0:52:42.535
<v Speaker 9>will be a lot of mess in my house. So

0:52:42.735 --> 0:52:46.415
<v Speaker 9>can they just seal that from inside so that it

0:52:46.535 --> 0:52:48.135
<v Speaker 9>can be opened from the wardrobe.

0:52:50.335 --> 0:52:54.775
<v Speaker 7>Is that that vent through your plasterboard surface? So if

0:52:54.815 --> 0:52:56.655
<v Speaker 7>they take out the vent, will there be a hole

0:52:56.735 --> 0:53:02.175
<v Speaker 7>in the wall? Sorry sight again people, Well just I'm

0:53:02.255 --> 0:53:04.375
<v Speaker 7>just trying to get clear on when when you say,

0:53:05.015 --> 0:53:09.175
<v Speaker 7>like taking the seal out, what's going to be left,

0:53:09.215 --> 0:53:11.135
<v Speaker 7>Like if they have to change ducting and so on,

0:53:11.255 --> 0:53:13.255
<v Speaker 7>will you actually have a hole in the wall or

0:53:13.415 --> 0:53:14.015
<v Speaker 7>in the ceiling?

0:53:15.575 --> 0:53:19.335
<v Speaker 9>In the ceiling? Yeah, they said, by right, the builders

0:53:19.375 --> 0:53:22.535
<v Speaker 9>who build house, they should have put the ceiling entry

0:53:23.455 --> 0:53:24.855
<v Speaker 9>near where the furnace is.

0:53:25.055 --> 0:53:27.615
<v Speaker 8>You know, yes, the ceiling.

0:53:28.015 --> 0:53:30.895
<v Speaker 9>So okay, they're gonna put a new one there, but

0:53:31.055 --> 0:53:34.935
<v Speaker 9>the present one. I don't want to have that lid removed.

0:53:35.335 --> 0:53:38.655
<v Speaker 9>Leave it as it is, and then from inside from

0:53:38.735 --> 0:53:43.535
<v Speaker 9>the top of the I'm with you, and they seal

0:53:43.615 --> 0:53:46.335
<v Speaker 9>it so that you know, nobody can open this one now,

0:53:46.615 --> 0:53:49.375
<v Speaker 9>because because this one saved the papers anymore.

0:53:49.615 --> 0:53:53.415
<v Speaker 7>Yes, I mean, ideally you take out that grill and

0:53:53.735 --> 0:53:57.255
<v Speaker 7>replace it with plasterboard and patch it and redo the ceiling.

0:53:57.335 --> 0:53:58.615
<v Speaker 8>But that's a much bigger job.

0:53:59.295 --> 0:54:01.415
<v Speaker 7>What you might need to do is have someone take

0:54:01.455 --> 0:54:05.175
<v Speaker 7>the grill out fit a panel to the back of

0:54:05.215 --> 0:54:07.815
<v Speaker 7>it that closes it off. And then put the ceiling

0:54:07.895 --> 0:54:11.695
<v Speaker 7>grill back in, but of course it won't be leaking

0:54:11.895 --> 0:54:16.575
<v Speaker 7>air because you've sealed it from behind, so when you

0:54:16.615 --> 0:54:18.495
<v Speaker 7>look up you'll still see it there, but it's not

0:54:18.615 --> 0:54:21.695
<v Speaker 7>open to anything. So that I think that's the answer

0:54:21.775 --> 0:54:25.855
<v Speaker 7>to it, is to take the grill out, patch it

0:54:26.175 --> 0:54:28.135
<v Speaker 7>and then put it back in and then that will

0:54:28.215 --> 0:54:28.575
<v Speaker 7>seal it.

0:54:29.775 --> 0:54:30.415
<v Speaker 8>Good luck with that.

0:54:30.935 --> 0:54:32.935
<v Speaker 7>And I mean the other option is with all of

0:54:33.015 --> 0:54:36.255
<v Speaker 7>these things, is if that's been the advice of one contractor,

0:54:36.695 --> 0:54:39.375
<v Speaker 7>might pay to get another contractor and to see whether

0:54:40.295 --> 0:54:44.535
<v Speaker 7>their advice is similar, maybe, especially in terms of replacement.

0:54:44.975 --> 0:54:47.255
<v Speaker 7>You know, with the gross respect to whoever you've got

0:54:47.655 --> 0:54:50.455
<v Speaker 7>what you don't want. Is someone turning up going, oh no, sorry, mate,

0:54:50.495 --> 0:54:51.815
<v Speaker 7>I can't fix it. I've got to give you a

0:54:51.895 --> 0:54:54.895
<v Speaker 7>new one, whereas someone else might turn up and go, ah, yeah,

0:54:54.935 --> 0:54:57.255
<v Speaker 7>we can still get those parts. We'll just replace it

0:54:57.935 --> 0:55:01.495
<v Speaker 7>and keep your existing system. Although you know, again it

0:55:01.615 --> 0:55:03.535
<v Speaker 7>is fair to say these systems.

0:55:03.175 --> 0:55:04.735
<v Speaker 8>Will wear out over time.

0:55:05.015 --> 0:55:07.735
<v Speaker 7>So if their advice is that it's it's come to

0:55:07.815 --> 0:55:09.855
<v Speaker 7>the end of its useful life and it needs to

0:55:09.895 --> 0:55:14.175
<v Speaker 7>be replaced, then that's what happens. It needs to be replaced. Oh,

0:55:14.215 --> 0:55:16.255
<v Speaker 7>eight hundred and eighty ten eighty is the number to call.

0:55:16.295 --> 0:55:18.415
<v Speaker 7>Twenty three minutes after seven.

0:55:19.015 --> 0:55:21.935
<v Speaker 8>Doug, Good morning, morning, Pete.

0:55:21.935 --> 0:55:22.375
<v Speaker 10>Are you game?

0:55:22.455 --> 0:55:23.255
<v Speaker 8>Ray things very well?

0:55:23.295 --> 0:55:24.895
<v Speaker 17>Thank you very good?

0:55:25.535 --> 0:55:25.695
<v Speaker 19>Yeah?

0:55:25.815 --> 0:55:29.615
<v Speaker 10>Talk too old about the wooden joinery windows that I

0:55:29.695 --> 0:55:31.735
<v Speaker 10>was repairing and painting and stuff.

0:55:31.855 --> 0:55:35.055
<v Speaker 12>How you're going yeah good, yeah, yeah.

0:55:35.135 --> 0:55:38.895
<v Speaker 10>So but we're looking at actually taking one set of

0:55:38.935 --> 0:55:43.415
<v Speaker 10>windows out just to create a like a you know,

0:55:43.575 --> 0:55:46.535
<v Speaker 10>like a TV wall or something, because in the living

0:55:46.615 --> 0:55:48.575
<v Speaker 10>area it's got a lot of windows, an't it. Yes,

0:55:49.575 --> 0:55:53.695
<v Speaker 10>And these windows actually on the south side, so probably

0:55:53.855 --> 0:55:58.095
<v Speaker 10>maybe one point two by one point five window area.

0:55:59.135 --> 0:56:03.695
<v Speaker 10>Can we actually take those out and frame it? And

0:56:03.975 --> 0:56:09.375
<v Speaker 10>Gibbett and Marler without a consent? Yeah, was that structural?

0:56:09.775 --> 0:56:12.055
<v Speaker 7>Well no, I'm inclined to say that. I think that

0:56:12.215 --> 0:56:14.695
<v Speaker 7>sort of work could be done without a building consent, right,

0:56:15.135 --> 0:56:17.815
<v Speaker 7>because typically if we work the other way around, the

0:56:17.975 --> 0:56:20.775
<v Speaker 7>requirement is that if you're putting a new opening into

0:56:20.815 --> 0:56:24.615
<v Speaker 7>an existing wall, that will require a building consent. If

0:56:24.695 --> 0:56:27.695
<v Speaker 7>you're changing let's say, from a window to a door,

0:56:28.255 --> 0:56:30.495
<v Speaker 7>so cutting out the framing below it, as long as

0:56:30.535 --> 0:56:32.775
<v Speaker 7>you don't extend the width of the opening, you can

0:56:32.855 --> 0:56:36.495
<v Speaker 7>do that without necessarily requiring a consent, and I guess

0:56:37.775 --> 0:56:39.975
<v Speaker 7>going the other way going, I'm taking a window out

0:56:40.055 --> 0:56:41.655
<v Speaker 7>and I'm going to fill it, and I'm going to

0:56:42.015 --> 0:56:45.215
<v Speaker 7>essentially extend my existing cladding on the outside, which is

0:56:45.335 --> 0:56:46.895
<v Speaker 7>what type of cladding on the outside.

0:56:48.295 --> 0:56:52.295
<v Speaker 10>Well, I think it is. It's a fiberlight. So we'll

0:56:52.335 --> 0:56:56.935
<v Speaker 10>have to get it tested, obviously, get it tested.

0:56:57.095 --> 0:57:00.415
<v Speaker 7>But chances are you going to remove the exterior cladding

0:57:00.495 --> 0:57:02.095
<v Speaker 7>to do the patch or are you just going.

0:57:01.975 --> 0:57:03.295
<v Speaker 8>To patch where the window was?

0:57:04.095 --> 0:57:06.695
<v Speaker 10>I thought maybe because it's not a big wall, probably

0:57:06.735 --> 0:57:08.455
<v Speaker 10>only maybe four meters long.

0:57:08.855 --> 0:57:13.655
<v Speaker 7>Yes, so take the board off, Yeah, take the whole lot.

0:57:13.575 --> 0:57:16.735
<v Speaker 10>Off, and then insulate and then reclaid.

0:57:16.935 --> 0:57:18.015
<v Speaker 8>Okay, and lock.

0:57:18.095 --> 0:57:20.375
<v Speaker 7>To be fair, that's a much It'll give you a

0:57:20.455 --> 0:57:24.135
<v Speaker 7>much better job than just it's okay to do a patch,

0:57:24.575 --> 0:57:26.735
<v Speaker 7>But it will always look like a patch because you'll

0:57:26.775 --> 0:57:29.135
<v Speaker 7>have two vertical rows of soakas on the on the

0:57:29.215 --> 0:57:31.535
<v Speaker 7>cladding on the outside, right, which is a little bit obvious.

0:57:32.415 --> 0:57:36.095
<v Speaker 7>And yes, if it's sensible to have that tested and

0:57:36.175 --> 0:57:40.655
<v Speaker 7>then take the appropriate caution you know, precautionary measures. But again,

0:57:41.695 --> 0:57:44.895
<v Speaker 7>and even that like essentially a small part of recladding,

0:57:45.135 --> 0:57:49.095
<v Speaker 7>minor repairs like that can be done without getting a

0:57:49.135 --> 0:57:51.935
<v Speaker 7>building consent. What I would suggest you do is keep

0:57:51.975 --> 0:57:55.455
<v Speaker 7>a record of what you've done. So let's say when

0:57:55.695 --> 0:57:58.255
<v Speaker 7>you take the window out, photograph the opening showing the

0:57:58.335 --> 0:58:02.015
<v Speaker 7>lintel there, do the framing. Photograph that if you've taken

0:58:02.095 --> 0:58:04.455
<v Speaker 7>some cladding off and added some building paper and some

0:58:04.575 --> 0:58:08.455
<v Speaker 7>insulation before you you know, close it in, basically before

0:58:08.495 --> 0:58:11.735
<v Speaker 7>you cover anything, photograph it. And then you could write

0:58:11.735 --> 0:58:14.095
<v Speaker 7>a brief summary of the type of work that you've done,

0:58:14.495 --> 0:58:17.455
<v Speaker 7>the materials that you've used. And then if later on

0:58:17.655 --> 0:58:19.175
<v Speaker 7>someone says, oh, hang on the ust to be a

0:58:19.215 --> 0:58:21.615
<v Speaker 7>window there, I wonder what they've done, you provide evidence.

0:58:21.695 --> 0:58:24.575
<v Speaker 7>It's in terms of like I went and had a

0:58:24.575 --> 0:58:26.615
<v Speaker 7>look at a house the other day and the owners

0:58:26.695 --> 0:58:30.935
<v Speaker 7>had been really meticulous with keeping records, and so they

0:58:30.975 --> 0:58:33.815
<v Speaker 7>had a set of plans available. They had, you know,

0:58:34.655 --> 0:58:38.175
<v Speaker 7>copies of records from all of the subcontractors who'd been there.

0:58:38.615 --> 0:58:43.655
<v Speaker 7>They had warranty documents. They had basically instruction manuals for

0:58:43.775 --> 0:58:46.655
<v Speaker 7>most of the components. So if it had ventilation, if

0:58:46.695 --> 0:58:48.415
<v Speaker 7>it had a heating system and that sort of thing,

0:58:48.495 --> 0:58:51.135
<v Speaker 7>all of that was available in a box sitting on

0:58:51.255 --> 0:58:54.055
<v Speaker 7>the breakfast bar and anyone who was coming to look

0:58:54.055 --> 0:58:56.455
<v Speaker 7>at the house could look through all of that information.

0:58:56.695 --> 0:58:59.615
<v Speaker 7>So that's the sort of thing that I would really

0:58:59.735 --> 0:59:02.175
<v Speaker 7>encourage people to do. All of us as homeowners, keep

0:59:02.215 --> 0:59:05.095
<v Speaker 7>all of that information, have it available, in your instance,

0:59:06.415 --> 0:59:09.095
<v Speaker 7>a visual record with a couple of notes, and then

0:59:09.135 --> 0:59:10.935
<v Speaker 7>if someone looks at it later on goes what did

0:59:10.975 --> 0:59:12.495
<v Speaker 7>they do, you can tell them it's great.

0:59:14.735 --> 0:59:17.615
<v Speaker 10>And so also quick on what's the law on asbesta?

0:59:17.735 --> 0:59:20.175
<v Speaker 10>So you're allowed to remove so many square meters yourself?

0:59:20.695 --> 0:59:23.335
<v Speaker 7>Yeah, And I'll be a bit cautious around the advice here.

0:59:23.415 --> 0:59:27.455
<v Speaker 7>Technically my understanding is that as a homeowner, you can

0:59:27.575 --> 0:59:33.375
<v Speaker 7>remove ten square meters yourself, right, But if you do

0:59:33.575 --> 0:59:35.855
<v Speaker 7>the work, you still have to do it in accordance

0:59:35.935 --> 0:59:38.255
<v Speaker 7>with best practice. Right, So you're going to have to

0:59:38.335 --> 0:59:42.815
<v Speaker 7>become familiar with what the precautions are where you're going

0:59:42.895 --> 0:59:45.655
<v Speaker 7>to take it is really important. So please don't be

0:59:45.775 --> 0:59:48.055
<v Speaker 7>that person, and I know you won't be who sneaks

0:59:48.095 --> 0:59:50.375
<v Speaker 7>it into the bottom of the trailer, goes to their

0:59:50.455 --> 0:59:52.975
<v Speaker 7>local transfer center and tips it out and then they

0:59:53.095 --> 0:59:55.775
<v Speaker 7>discover that someone snuck in and dumped a bit of

0:59:55.815 --> 0:59:59.015
<v Speaker 7>asbestos in their load. So what you'll typically have to

0:59:59.095 --> 1:00:01.615
<v Speaker 7>do is, you know, isolate the area, make sure that

1:00:01.695 --> 1:00:02.895
<v Speaker 7>you're wearing the right ppe.

1:00:03.975 --> 1:00:04.975
<v Speaker 8>There's a really.

1:00:04.775 --> 1:00:08.535
<v Speaker 7>Straightforward technique that that often the professionals will use where

1:00:08.535 --> 1:00:12.695
<v Speaker 7>they'll use like a diluted PVA spray and they'll spray

1:00:12.815 --> 1:00:15.935
<v Speaker 7>the surface of the area before they start work with

1:00:16.015 --> 1:00:18.255
<v Speaker 7>this PVA. And what that does is if you happen

1:00:18.335 --> 1:00:22.055
<v Speaker 7>to break aboard taking it off fibers, some of those

1:00:22.135 --> 1:00:25.375
<v Speaker 7>fibers will then just get stuck onto the PVA right so,

1:00:25.895 --> 1:00:30.575
<v Speaker 7>and then typically black plastic double bagged into black pastick

1:00:30.775 --> 1:00:36.455
<v Speaker 7>and then removed taken safely to an appropriate site. It

1:00:36.615 --> 1:00:38.895
<v Speaker 7>might be a local contractor who will accept it for

1:00:38.975 --> 1:00:42.295
<v Speaker 7>a small charge, or you find a specific tip site

1:00:42.415 --> 1:00:45.455
<v Speaker 7>for it and take it directly there. But it's it's

1:00:45.495 --> 1:00:50.455
<v Speaker 7>all about stopping the fibers becoming airborne. Yep, okay, all

1:00:50.495 --> 1:00:52.855
<v Speaker 7>the best makes will be safe. Take care, nice to

1:00:52.895 --> 1:00:54.575
<v Speaker 7>talk with you, do good on you mate. By way

1:00:55.255 --> 1:00:58.255
<v Speaker 7>your news talk said b O Weight one hundred eighty

1:00:58.335 --> 1:01:02.455
<v Speaker 7>ten eighty the number to call recommendations. I'll come back

1:01:02.495 --> 1:01:11.935
<v Speaker 7>to that a little bit. I'll read this out only

1:01:11.975 --> 1:01:14.415
<v Speaker 7>because it's fair to do it. I've listened to your

1:01:14.415 --> 1:01:17.255
<v Speaker 7>program for several years, and you have consistently come across

1:01:17.335 --> 1:01:21.415
<v Speaker 7>with a jaundiced view reinjectible insulation on brick homes. Given

1:01:21.495 --> 1:01:24.575
<v Speaker 7>it has been installed in thousands of homes with consents issued,

1:01:24.615 --> 1:01:26.655
<v Speaker 7>there is either a bunch of suckers as owners or

1:01:26.695 --> 1:01:30.175
<v Speaker 7>the system has proven successful. Suggest you smell the roses

1:01:30.215 --> 1:01:33.295
<v Speaker 7>and start speaking for the product as a proven alternative.

1:01:33.615 --> 1:01:36.335
<v Speaker 7>There have been other instances that suggest that you are

1:01:36.495 --> 1:01:41.095
<v Speaker 7>stuck with that go in an old paradigm. I think

1:01:41.215 --> 1:01:45.695
<v Speaker 7>that it is right to be cautious. I have seen

1:01:46.135 --> 1:01:51.295
<v Speaker 7>myself with my own eyes injected systems that have promoted

1:01:51.575 --> 1:01:58.935
<v Speaker 7>mold growth and decay. Right, So I'm not jaundiced. I'm realistic.

1:01:59.215 --> 1:02:02.615
<v Speaker 7>But I also accept the fact that systems have changed

1:02:02.695 --> 1:02:07.495
<v Speaker 7>and improved, and many of the systems have brand's appraisal.

1:02:07.575 --> 1:02:10.935
<v Speaker 7>For example, so you can get a building consent for

1:02:11.055 --> 1:02:15.575
<v Speaker 7>the sort of work and the I suppose the challenges

1:02:15.695 --> 1:02:18.375
<v Speaker 7>or the issues that can be created by filling in.

1:02:18.815 --> 1:02:21.295
<v Speaker 7>In this case, the gap that typically allows bricks to

1:02:21.375 --> 1:02:25.335
<v Speaker 7>ventilate and drain can be addressed. But I always advise

1:02:25.455 --> 1:02:30.695
<v Speaker 7>caution and due diligence, and if that's jaundice, then it's jaundice.

1:02:30.855 --> 1:02:34.735
<v Speaker 7>But I am after protecting homeowners as well. Oh eight

1:02:34.855 --> 1:02:36.855
<v Speaker 7>hundred eighty ten eighty the number to call Wendy.

1:02:36.895 --> 1:02:39.095
<v Speaker 3>Hello there, Hello Peter.

1:02:39.295 --> 1:02:40.495
<v Speaker 20>I'm all for caution too.

1:02:41.655 --> 1:02:43.575
<v Speaker 3>He's not reason.

1:02:43.895 --> 1:02:44.095
<v Speaker 19>Yeah.

1:02:44.215 --> 1:02:47.055
<v Speaker 20>Well, I've listened to your program for years and you

1:02:47.135 --> 1:02:49.975
<v Speaker 20>did give me some help some years ago. But this

1:02:50.135 --> 1:02:53.935
<v Speaker 20>is regards to another property. After listening about the sealing

1:02:54.055 --> 1:02:58.335
<v Speaker 20>of roofs, I think it was suggested that you deal

1:02:58.415 --> 1:03:01.295
<v Speaker 20>with somebody who is a member of the roofing Association.

1:03:01.735 --> 1:03:05.775
<v Speaker 20>So I contacted a person, spoke to a person who

1:03:05.975 --> 1:03:09.655
<v Speaker 20>said they could look at the job. They have their

1:03:09.695 --> 1:03:14.175
<v Speaker 20>own scaffolding, they have their own trades, people for rotting

1:03:14.295 --> 1:03:16.895
<v Speaker 20>wood in the windows, and I'm painting people who could

1:03:16.935 --> 1:03:20.695
<v Speaker 20>do under the thieves and everything. Well, that turned to custard.

1:03:20.895 --> 1:03:25.295
<v Speaker 20>I didn't hear back from them, and this is quite

1:03:25.335 --> 1:03:29.375
<v Speaker 20>a while ago now, and then spoke to somebody else

1:03:29.415 --> 1:03:32.415
<v Speaker 20>who had my phone number, but not all the information

1:03:32.575 --> 1:03:36.095
<v Speaker 20>that was discussed was the person, And so I've sort

1:03:36.095 --> 1:03:38.935
<v Speaker 20>of lost faces to whether they do the job, because

1:03:39.015 --> 1:03:41.855
<v Speaker 20>they implied if I don't do something very quickly, they

1:03:41.895 --> 1:03:43.735
<v Speaker 20>may not be in a position to do anything. And

1:03:43.775 --> 1:03:48.135
<v Speaker 20>they haven't even seen the job. So I'd like to

1:03:48.255 --> 1:03:52.575
<v Speaker 20>know are there any body and renovation type companies that

1:03:52.695 --> 1:03:56.935
<v Speaker 20>could take on the organizing of getting the painting the

1:03:57.095 --> 1:04:01.095
<v Speaker 20>room thing probably used spouting and things done because I'm

1:04:01.175 --> 1:04:04.975
<v Speaker 20>not an organ the property is an orkran and I'm

1:04:06.015 --> 1:04:10.375
<v Speaker 20>just blindsided by not being able to get to get

1:04:10.415 --> 1:04:16.415
<v Speaker 20>a quote. Can you recommend in my email even or

1:04:16.495 --> 1:04:20.855
<v Speaker 20>something who I call contact for something honest and trustworthy?

1:04:21.015 --> 1:04:23.695
<v Speaker 10>Yeh a further output.

1:04:23.455 --> 1:04:27.575
<v Speaker 7>Now, yeah, I'll hand you back to Isaiah, and if

1:04:27.655 --> 1:04:31.495
<v Speaker 7>you leave a telephone number or best an email, I'm

1:04:31.495 --> 1:04:33.695
<v Speaker 7>happy to suggest one or two people who might be

1:04:33.735 --> 1:04:37.295
<v Speaker 7>able to project manage that, because yeah, that's what I need.

1:04:37.255 --> 1:04:41.575
<v Speaker 20>A project manager, but a trustworthy one because my luck

1:04:41.615 --> 1:04:43.655
<v Speaker 20>seems to be I'm not going to get anywhere with

1:04:44.055 --> 1:04:46.415
<v Speaker 20>you know, and I don't know who to contact. So

1:04:46.535 --> 1:04:47.815
<v Speaker 20>now I'm calling out for.

1:04:47.855 --> 1:04:48.335
<v Speaker 13>Help to you.

1:04:49.175 --> 1:04:50.655
<v Speaker 7>We'll see what we can do. You stay on the

1:04:50.695 --> 1:04:53.095
<v Speaker 7>line with all the best to you than you take care.

1:04:55.215 --> 1:04:58.975
<v Speaker 7>Someone's just text going just about Harry, who's talking about

1:04:58.975 --> 1:05:03.375
<v Speaker 7>the ceiling panel? Wasn't it tis call? The caller talking

1:05:03.375 --> 1:05:05.615
<v Speaker 7>about the central heating system wanting to leave an access

1:05:05.655 --> 1:05:08.735
<v Speaker 7>panel the manhole in place without having to restore the ceiling,

1:05:08.775 --> 1:05:11.455
<v Speaker 7>which I think I got confused as a event. Yeah,

1:05:11.455 --> 1:05:13.095
<v Speaker 7>if it's an access panel, you need to leave the

1:05:13.175 --> 1:05:17.295
<v Speaker 7>access panel there, right, You still need to provide access

1:05:17.335 --> 1:05:20.815
<v Speaker 7>to your roof space, regardless of making some changes to that.

1:05:20.975 --> 1:05:23.855
<v Speaker 7>So if that was the confusion, Yeah, it needs to

1:05:23.935 --> 1:05:27.775
<v Speaker 7>stay there. Eight hundred eighty ten eighty is the number

1:05:27.775 --> 1:05:28.095
<v Speaker 7>to call.

1:05:30.815 --> 1:05:33.695
<v Speaker 8>Steve. I see you text, I will disagree with you.

1:05:35.135 --> 1:05:35.775
<v Speaker 8>We'll leave it at that.

1:05:36.055 --> 1:05:38.255
<v Speaker 7>Eight hundred eighty ten eighty is the number to call.

1:05:38.335 --> 1:05:41.495
<v Speaker 7>It is coming up twenty six minutes away from eight o'clock.

1:05:41.695 --> 1:05:44.655
<v Speaker 3>Helping you get those DIY projects done right.

1:05:44.895 --> 1:05:48.175
<v Speaker 1>The resident builder with Peter Wolfcat call Oh, eight hundred

1:05:48.255 --> 1:05:51.055
<v Speaker 1>eighty ten eighty Youth Talk ZB So.

1:05:51.175 --> 1:05:53.015
<v Speaker 7>I spent a bit of time on Friday at the

1:05:53.215 --> 1:05:56.415
<v Speaker 7>New Zealand Certified Builders Conference and hung out with the

1:05:56.455 --> 1:06:00.255
<v Speaker 7>guys from Razine Construction. Lots of interest, lots of people

1:06:00.335 --> 1:06:02.695
<v Speaker 7>talking about Integra and that, but a lot of interest

1:06:02.775 --> 1:06:06.935
<v Speaker 7>in a new product, Microstone, and Mike tell us a

1:06:06.935 --> 1:06:10.255
<v Speaker 7>little bit more about this new part of the Razine

1:06:10.295 --> 1:06:12.575
<v Speaker 7>Construction range called Microstone.

1:06:13.615 --> 1:06:17.735
<v Speaker 17>Thanks Pete. An amazing new product in terms of many

1:06:17.775 --> 1:06:20.495
<v Speaker 17>people would have heard of a micro cement. So micro

1:06:20.615 --> 1:06:23.975
<v Speaker 17>cement products are very very hard and very durable, and

1:06:24.015 --> 1:06:26.975
<v Speaker 17>they're very very thin as well. So if you're looking

1:06:26.975 --> 1:06:31.455
<v Speaker 17>at renovation works or benchtops, this product is mixed. It's

1:06:31.455 --> 1:06:33.815
<v Speaker 17>a two component, it's a dry powder with a high

1:06:33.855 --> 1:06:38.375
<v Speaker 17>performance aylic special technology. We've actually got the tech to

1:06:38.495 --> 1:06:42.255
<v Speaker 17>the point where we can now include raisine colors into

1:06:42.335 --> 1:06:45.735
<v Speaker 17>the particular product, so you're not just limited to a

1:06:45.895 --> 1:06:48.295
<v Speaker 17>light gray for example, as people would probably imagine a

1:06:48.775 --> 1:06:51.495
<v Speaker 17>micro cement being that. We use a white cement as well,

1:06:51.735 --> 1:06:54.175
<v Speaker 17>so we can actually get the correct base of doing colorance.

1:06:55.295 --> 1:06:59.015
<v Speaker 17>So recently we did a project, obviously a project for

1:06:59.095 --> 1:07:01.415
<v Speaker 17>yourself there peak to a table. We just did a

1:07:01.495 --> 1:07:08.655
<v Speaker 17>new big outdoor table and s barbecue area out in Karaka,

1:07:09.055 --> 1:07:11.455
<v Speaker 17>and we're working on some projects in terms of some

1:07:11.575 --> 1:07:14.215
<v Speaker 17>flooring coming up in the next couple of weeks. So

1:07:14.535 --> 1:07:16.895
<v Speaker 17>it's a very very thin product that's crowd applied two

1:07:16.975 --> 1:07:22.535
<v Speaker 17>coats onto bench tops, walls, floors, and we put some

1:07:22.655 --> 1:07:24.815
<v Speaker 17>sealers on it to protect it and make it clean,

1:07:25.415 --> 1:07:27.335
<v Speaker 17>and there's a few different effects that people can achieve

1:07:27.375 --> 1:07:30.695
<v Speaker 17>as well. But yeah, it's a fantastic new product available

1:07:30.815 --> 1:07:36.415
<v Speaker 17>to update or even be included into new projects to

1:07:37.015 --> 1:07:41.935
<v Speaker 17>give it a more modern, monolithic, continuous sort of look

1:07:42.015 --> 1:07:44.815
<v Speaker 17>and feel, you know. So, for example, imagine doing a

1:07:44.855 --> 1:07:46.695
<v Speaker 17>bench top and you could make it out of an

1:07:46.815 --> 1:07:51.175
<v Speaker 17>integral light way concrete and you can install that and

1:07:51.295 --> 1:07:53.815
<v Speaker 17>then have it rendered and a selected color. You're not

1:07:53.895 --> 1:07:56.735
<v Speaker 17>limited to maybe five or six colors. You can match

1:07:56.775 --> 1:07:58.935
<v Speaker 17>it to your own daycore and it's.

1:07:58.895 --> 1:08:01.815
<v Speaker 7>The coloring that changes. It doesn't in the sense that

1:08:02.015 --> 1:08:04.295
<v Speaker 7>you know, like you say, normally, if we're doing renders,

1:08:04.375 --> 1:08:07.935
<v Speaker 7>we're looking at something that's a gray, semontitious type appearance.

1:08:08.015 --> 1:08:11.135
<v Speaker 7>But if you wanted a light green or a light

1:08:11.255 --> 1:08:14.455
<v Speaker 7>brown or a off white, and that's all of these

1:08:14.535 --> 1:08:15.815
<v Speaker 7>things was suddenly available.

1:08:16.415 --> 1:08:20.095
<v Speaker 17>Yeah, absolutely absolutely so. You have a look at our

1:08:20.135 --> 1:08:22.695
<v Speaker 17>website just as a post up on Facebook as well,

1:08:22.775 --> 1:08:25.175
<v Speaker 17>but a wide range of information on our website was

1:08:25.295 --> 1:08:27.975
<v Speaker 17>in construction dot co dot nz. You keep an eye

1:08:28.015 --> 1:08:29.895
<v Speaker 17>out on the Instagram page as well because there'll be

1:08:29.975 --> 1:08:31.895
<v Speaker 17>some projects and stuff coming up on there.

1:08:32.215 --> 1:08:35.775
<v Speaker 7>Excellent, much appreciated, Mike, all the best, take care, thank you,

1:08:36.255 --> 1:08:38.295
<v Speaker 7>and if you want to see sort of the transformation

1:08:38.455 --> 1:08:41.375
<v Speaker 7>that we did, this was actually a concrete table that

1:08:41.535 --> 1:08:44.935
<v Speaker 7>I built shivers. When was it two thousand and six,

1:08:45.055 --> 1:08:47.695
<v Speaker 7>two thousand and seven, So I built it while we're

1:08:47.735 --> 1:08:49.535
<v Speaker 7>doing a big house that had a lot of concrete,

1:08:49.655 --> 1:08:52.895
<v Speaker 7>so the little bit left over went into a form work.

1:08:53.055 --> 1:08:55.695
<v Speaker 7>I built a sort of outdoor table lugged around the

1:08:55.695 --> 1:08:58.215
<v Speaker 7>back of my place that sat there for the last

1:08:58.335 --> 1:09:02.295
<v Speaker 7>eighteen years, basically getting more and more worn and distressed.

1:09:02.375 --> 1:09:05.735
<v Speaker 7>And then Mike and the guys came a little while ago.

1:09:06.135 --> 1:09:09.175
<v Speaker 7>I cleaned it and put a seiler coat or an

1:09:09.215 --> 1:09:13.615
<v Speaker 7>adhesion primer onto it, then two coats of the microstone

1:09:13.775 --> 1:09:15.975
<v Speaker 7>in a color that I'd selected, which happened to look

1:09:15.975 --> 1:09:19.575
<v Speaker 7>a lot like concrete, and then a clear seiler over

1:09:19.615 --> 1:09:22.975
<v Speaker 7>the top. And the transformation from what was old weather

1:09:23.175 --> 1:09:26.775
<v Speaker 7>pitted kind of you know, concrete that was that was

1:09:26.975 --> 1:09:30.415
<v Speaker 7>starting to lose its adhesion to a new surface, which

1:09:30.535 --> 1:09:32.015
<v Speaker 7>I can't wait for summer to use.

1:09:32.055 --> 1:09:33.375
<v Speaker 8>It is quite cool.

1:09:34.175 --> 1:09:36.775
<v Speaker 7>There's videos of that up on my Facebook page as

1:09:36.775 --> 1:09:37.815
<v Speaker 7>well if you want to have a look for it.

1:09:37.935 --> 1:09:43.575
<v Speaker 7>So microstone really good solution for in that instance, refurbishing

1:09:43.655 --> 1:09:45.695
<v Speaker 7>existing concrete new concrete.

1:09:45.375 --> 1:09:46.815
<v Speaker 8>Floors, walls. Have check it out.

1:09:46.895 --> 1:09:50.015
<v Speaker 7>Oh eight hundred eighty ten eighty is the number to call.

1:09:50.135 --> 1:09:54.295
<v Speaker 7>We're also talking with Matt from Brands about that survey

1:09:54.815 --> 1:09:57.135
<v Speaker 7>that came out about two weeks ago. It was in

1:09:57.175 --> 1:09:59.855
<v Speaker 7>the paper last week or an online last week. I

1:09:59.935 --> 1:10:02.535
<v Speaker 7>know Kerry was talking about it on talkback during the

1:10:02.615 --> 1:10:07.175
<v Speaker 7>day last week. Quite interesting detail around who gets called

1:10:07.175 --> 1:10:10.135
<v Speaker 7>back in terms of trades sort of for what reason?

1:10:10.615 --> 1:10:14.855
<v Speaker 7>And then a satisfaction survey, how you, as a homeowner

1:10:15.135 --> 1:10:18.615
<v Speaker 7>of a new building feel about your the trades people,

1:10:18.695 --> 1:10:21.735
<v Speaker 7>particularly your builder, and are you likely to recommend them?

1:10:21.855 --> 1:10:24.775
<v Speaker 7>And it seems like that number is going down, so

1:10:25.215 --> 1:10:28.615
<v Speaker 7>why we'll find out from one of the researchers and

1:10:28.695 --> 1:10:31.575
<v Speaker 7>authors of the report in the next hour. We'll take

1:10:31.575 --> 1:10:33.615
<v Speaker 7>a short break. We'll talk to Stephanie in just a

1:10:33.695 --> 1:10:34.975
<v Speaker 7>moment measured voice.

1:10:35.415 --> 1:10:38.215
<v Speaker 1>Yeah, it was, but maybe call Pete first for your

1:10:38.255 --> 1:10:40.895
<v Speaker 1>Workcab the Resident Builder News Talk said, be.

1:10:41.895 --> 1:10:45.615
<v Speaker 7>I just just quickly checked my own Facebook page and yes,

1:10:45.695 --> 1:10:48.535
<v Speaker 7>the video for the microstone is there. It doesn't hit

1:10:48.575 --> 1:10:50.655
<v Speaker 7>you long to find it. So if you want to

1:10:50.655 --> 1:10:52.855
<v Speaker 7>see what a transformation looks like, check out that video

1:10:52.935 --> 1:10:57.215
<v Speaker 7>with the microstone on my own resident Builder Facebook page.

1:10:57.295 --> 1:11:00.015
<v Speaker 8>Right seven forty five. Steph and are you. Good morning

1:11:00.095 --> 1:11:00.255
<v Speaker 8>to you.

1:11:01.775 --> 1:11:03.655
<v Speaker 7>Hello Peter, good morning.

1:11:03.455 --> 1:11:08.215
<v Speaker 19>Thank you, thank you. So my question to you is,

1:11:09.615 --> 1:11:13.335
<v Speaker 19>my parents own a two story townhouse with an attached

1:11:13.775 --> 1:11:21.975
<v Speaker 19>garage and it's it's stucco stucco walls. Now the house

1:11:22.015 --> 1:11:24.895
<v Speaker 19>has got a forty five degree pitch and the garage

1:11:24.935 --> 1:11:28.255
<v Speaker 19>has got a thirty degree pitch. Now they've discovered a

1:11:28.695 --> 1:11:33.655
<v Speaker 19>leak and the leak is running into the toilet which

1:11:33.735 --> 1:11:36.535
<v Speaker 19>is in the garage. So my husband and I went

1:11:36.775 --> 1:11:42.455
<v Speaker 19>around and put on a sea lmpka at I think

1:11:43.415 --> 1:11:46.655
<v Speaker 19>to try on the breeder pipe. They have a breeder

1:11:46.735 --> 1:11:49.335
<v Speaker 19>pipe to see that without Now, unfortunately we've had a

1:11:49.375 --> 1:11:55.215
<v Speaker 19>lot of rain and the leak has reappeared. So I

1:11:55.415 --> 1:11:58.055
<v Speaker 19>just wondered, Oh, and the leak, just to tell you,

1:11:58.375 --> 1:12:02.015
<v Speaker 19>is running. The water is running down inside the stud walls,

1:12:02.775 --> 1:12:06.575
<v Speaker 19>onto the window sill of the window in the garage toilet,

1:12:07.135 --> 1:12:10.135
<v Speaker 19>and onto the floor. Just wondered if you had any suggestions.

1:12:10.255 --> 1:12:13.335
<v Speaker 19>We were thinking, just what a suggestion we thought when

1:12:13.775 --> 1:12:18.095
<v Speaker 19>the range stops, maybe running a hose pipe to see

1:12:18.175 --> 1:12:20.975
<v Speaker 19>where we can see the leak, because unfortunately the roof

1:12:21.575 --> 1:12:24.735
<v Speaker 19>hasn't got a man hole, so because it's a tiny

1:12:24.815 --> 1:12:26.615
<v Speaker 19>area you can't get anybody in there.

1:12:26.775 --> 1:12:30.455
<v Speaker 3>Yeah, sure to see where you have any the suggestions or.

1:12:30.815 --> 1:12:32.775
<v Speaker 7>I think you're certainly on the right track. So when

1:12:32.855 --> 1:12:35.575
<v Speaker 7>I've tried, you know, if it's not obvious to see,

1:12:35.895 --> 1:12:38.215
<v Speaker 7>and maybe you need to get a roof or a

1:12:38.295 --> 1:12:40.055
<v Speaker 7>plumber to come and have a look, and they might

1:12:40.175 --> 1:12:42.495
<v Speaker 7>identify that there's an issue with a flashing or a

1:12:42.615 --> 1:12:46.775
<v Speaker 7>junction or something that's come loose. The other challenge sometimes

1:12:46.895 --> 1:12:50.335
<v Speaker 7>is a you know, water typically runs downhill, but where

1:12:50.375 --> 1:12:55.255
<v Speaker 7>it starts might be further than where you expect. But

1:12:55.815 --> 1:12:58.735
<v Speaker 7>and certainly on a number of occasions, I've done exactly

1:12:58.815 --> 1:13:01.095
<v Speaker 7>what you're you're thinking about, which is wait for a

1:13:01.215 --> 1:13:05.415
<v Speaker 7>dry day, get a hose. Don't I always put like

1:13:05.535 --> 1:13:08.015
<v Speaker 7>a shower hour fitting on it, you know, so not

1:13:08.295 --> 1:13:10.615
<v Speaker 7>not a direct stream of water, but something that feels

1:13:10.655 --> 1:13:13.575
<v Speaker 7>a bit more like rain, natural rain, And then work

1:13:13.655 --> 1:13:16.255
<v Speaker 7>your way up to the area that it's coming from,

1:13:16.535 --> 1:13:19.375
<v Speaker 7>so be a bit methodical, and then see if you

1:13:19.455 --> 1:13:22.375
<v Speaker 7>can create the leak and that will narrow down potentially

1:13:22.455 --> 1:13:24.935
<v Speaker 7>the area where the water is actually entering the building,

1:13:25.495 --> 1:13:27.495
<v Speaker 7>and then you can address it from there. It just

1:13:28.415 --> 1:13:31.095
<v Speaker 7>confirms what you might be thinking. So yes, that is

1:13:31.135 --> 1:13:35.615
<v Speaker 7>a good approach, but like I said, one of the

1:13:35.695 --> 1:13:39.815
<v Speaker 7>issues is sometimes that you know, a leak that will

1:13:39.815 --> 1:13:44.775
<v Speaker 7>appear in one area will actually start its journey much

1:13:44.895 --> 1:13:48.175
<v Speaker 7>further away. So it might be the junction between the

1:13:49.455 --> 1:13:53.135
<v Speaker 7>roof of the garage and the cladding of the two

1:13:53.215 --> 1:13:56.375
<v Speaker 7>story house. If there's a junction there, does it rain?

1:13:57.495 --> 1:13:59.855
<v Speaker 7>Does it leak when it rains or does it leak

1:13:59.935 --> 1:14:02.295
<v Speaker 7>when it rains and there's a strong wind.

1:14:06.415 --> 1:14:08.615
<v Speaker 19>Probably both. And we've had a lot of grain here

1:14:08.695 --> 1:14:11.695
<v Speaker 19>and chroschets over the last couple of days as well. Yeah,

1:14:12.535 --> 1:14:16.855
<v Speaker 19>we did, sorry to interrupt the ceilant we've got the

1:14:16.895 --> 1:14:21.215
<v Speaker 19>celant had words because Mum said, oh great, and we've

1:14:21.255 --> 1:14:25.655
<v Speaker 19>had this torrential right and it started again. So that's

1:14:26.055 --> 1:14:28.575
<v Speaker 19>just we were sort of doing process of elimination. And

1:14:28.735 --> 1:14:30.615
<v Speaker 19>I know you're on on a Sunday.

1:14:31.375 --> 1:14:32.455
<v Speaker 12>Great question.

1:14:33.255 --> 1:14:36.095
<v Speaker 7>Look, have a go at the hose technique right to

1:14:36.295 --> 1:14:38.615
<v Speaker 7>try and identify where the water is actually coming from.

1:14:38.935 --> 1:14:41.215
<v Speaker 7>But again it might be that you just hand it

1:14:41.295 --> 1:14:43.735
<v Speaker 7>over to you know, a roof or a plumber who's

1:14:43.775 --> 1:14:46.575
<v Speaker 7>experienced and who you can trust, and they'll come and

1:14:46.655 --> 1:14:49.295
<v Speaker 7>do an assessment of the roof and find that area.

1:14:50.415 --> 1:14:53.175
<v Speaker 7>It doesn't sound like the roof in general is at

1:14:53.215 --> 1:14:55.855
<v Speaker 7>the end of its serviceable life. So it's going to

1:14:55.895 --> 1:14:58.495
<v Speaker 7>be a repair, a targeted repair that should be able

1:14:58.495 --> 1:14:59.095
<v Speaker 7>to sort it out.

1:15:00.455 --> 1:15:04.415
<v Speaker 19>Actually, that's my next question. Would would you think perhaps

1:15:04.575 --> 1:15:06.095
<v Speaker 19>that could be a claim one?

1:15:06.415 --> 1:15:07.335
<v Speaker 9>Sure or not?

1:15:08.375 --> 1:15:11.535
<v Speaker 7>Only if there's some sort of damage, right, so let's

1:15:11.575 --> 1:15:16.095
<v Speaker 7>see the wind blew and something got ripped off the roof.

1:15:17.055 --> 1:15:19.615
<v Speaker 7>I mean, talk to your insurer by all means.

1:15:19.415 --> 1:15:22.575
<v Speaker 8>But typically that's what it is. General wear.

1:15:24.335 --> 1:15:27.655
<v Speaker 7>The common phrase from insurers is gradual damage isn't covered, right,

1:15:28.055 --> 1:15:32.095
<v Speaker 7>So a roof that is seventy years old and leaks,

1:15:32.135 --> 1:15:32.975
<v Speaker 7>they're not going to cover that.

1:15:33.975 --> 1:15:37.895
<v Speaker 19>No, that's all right, Okay, okay, today.

1:15:37.775 --> 1:15:38.295
<v Speaker 8>My pleasure.

1:15:38.335 --> 1:15:41.535
<v Speaker 7>Thanks, take care then all of this, thank you your

1:15:41.615 --> 1:15:45.095
<v Speaker 7>news talk said b Remember we've got climb passed as

1:15:45.135 --> 1:15:48.535
<v Speaker 7>always at eight thirty, which is what forty minutes away,

1:15:49.135 --> 1:15:51.615
<v Speaker 7>So if you've got any gardening or entomological questions, of

1:15:51.695 --> 1:15:54.735
<v Speaker 7>course you can you can bail rid up online eight

1:15:54.855 --> 1:15:56.815
<v Speaker 7>hundred and eighty ten eighty at that time. Right now

1:15:56.895 --> 1:16:02.335
<v Speaker 7>we're taking your calls talking building Dulie. Good morning to you, Hi.

1:16:02.695 --> 1:16:04.335
<v Speaker 19>I was just wanting to know the name of the

1:16:04.415 --> 1:16:08.295
<v Speaker 19>products you spoke about last week, just Seela Royce.

1:16:08.895 --> 1:16:12.775
<v Speaker 7>Yes, now I used to yeah injuris e in d

1:16:13.055 --> 1:16:14.295
<v Speaker 7>u R I S.

1:16:16.255 --> 1:16:16.655
<v Speaker 21>Do you?

1:16:17.455 --> 1:16:19.335
<v Speaker 11>I thank you very much.

1:16:19.455 --> 1:16:21.935
<v Speaker 7>So where I used it was like a flat roof,

1:16:22.935 --> 1:16:25.175
<v Speaker 7>so you think of a classic sort of brick and

1:16:25.295 --> 1:16:27.535
<v Speaker 7>tile unit and often at the back they've got a

1:16:27.575 --> 1:16:30.695
<v Speaker 7>little jutty outbit with a laundry in it or a

1:16:30.775 --> 1:16:33.975
<v Speaker 7>back porch, and that had a flat standing scene roof.

1:16:35.295 --> 1:16:37.655
<v Speaker 7>I've coded it with all sorts of things over the years,

1:16:37.775 --> 1:16:39.655
<v Speaker 7>just to try and eek out another couple of years.

1:16:39.815 --> 1:16:42.175
<v Speaker 7>And I went and applied this the other day and

1:16:42.575 --> 1:16:43.495
<v Speaker 7>it seems to have worked.

1:16:43.575 --> 1:16:44.255
<v Speaker 8>So there you go.

1:16:45.575 --> 1:16:47.615
<v Speaker 7>Ok, thank you all the very best.

1:16:47.855 --> 1:16:51.375
<v Speaker 8>You take care all the best and Graham, a very

1:16:51.415 --> 1:16:57.495
<v Speaker 8>good morning to you. Good Graham, Hi Bete. How are

1:16:57.575 --> 1:16:59.535
<v Speaker 8>you very well? Thank you and yourself?

1:17:00.615 --> 1:17:05.215
<v Speaker 12>Yeah, good things but cold? Inquiring about double glazing.

1:17:05.375 --> 1:17:07.615
<v Speaker 8>Yes, without heat.

1:17:08.215 --> 1:17:11.535
<v Speaker 12>You wake up in the morning and your rooms rather cold.

1:17:11.775 --> 1:17:14.535
<v Speaker 12>Your head double glazing and we've been touring with putting

1:17:14.615 --> 1:17:16.855
<v Speaker 12>it in. Would you notice a difference.

1:17:18.335 --> 1:17:21.815
<v Speaker 7>I think you would. I'll declare an interest for many

1:17:21.935 --> 1:17:23.695
<v Speaker 7>years now. I think it's coming up to almost ten

1:17:23.775 --> 1:17:26.975
<v Speaker 7>years I've acted as a brand ambassador for Metro Performance

1:17:27.015 --> 1:17:29.935
<v Speaker 7>Glass who do retrofit double or they do double glazing,

1:17:30.015 --> 1:17:34.695
<v Speaker 7>and especially retrofit double glazing, and so over that time,

1:17:35.095 --> 1:17:37.335
<v Speaker 7>you know, I've spent a lot of time reading and

1:17:38.015 --> 1:17:42.055
<v Speaker 7>listening to experts on this. So one of the simplest

1:17:42.135 --> 1:17:46.135
<v Speaker 7>numbers is if you imagine a single pane of let's

1:17:46.135 --> 1:17:50.975
<v Speaker 7>say three millimeter glass, right that has an insulation value

1:17:51.215 --> 1:17:52.215
<v Speaker 7>at around.

1:17:53.855 --> 1:17:56.175
<v Speaker 8>Let's call it, I should get.

1:17:56.055 --> 1:17:59.095
<v Speaker 7>The numbers, but it will be about point one of

1:17:59.175 --> 1:18:02.615
<v Speaker 7>an insulation value. A double glazed unit will have about

1:18:02.695 --> 1:18:06.135
<v Speaker 7>point nine. So it's almost ten times more effective at

1:18:06.455 --> 1:18:11.935
<v Speaker 7>insulating than a single glazed unit, right. So and then

1:18:12.015 --> 1:18:15.575
<v Speaker 7>that's like you can look at the data. It's independent.

1:18:15.735 --> 1:18:18.135
<v Speaker 7>This is just what happens in terms of heat transfer.

1:18:18.335 --> 1:18:22.255
<v Speaker 7>So heat transfer through a piece of single glazing versus

1:18:22.335 --> 1:18:27.055
<v Speaker 7>heat transfer through good quality double glazing is dramatically different.

1:18:27.215 --> 1:18:33.815
<v Speaker 7>And where it becomes really important is often we talk

1:18:33.895 --> 1:18:36.575
<v Speaker 7>about the concept of a thermal envelope. Right, So, in

1:18:36.735 --> 1:18:41.095
<v Speaker 7>order to in winter keep warmth in inside our building,

1:18:41.535 --> 1:18:43.575
<v Speaker 7>we want to look at where the heat leaks out

1:18:43.615 --> 1:18:46.535
<v Speaker 7>of the building. So if we've got concrete slab, which

1:18:46.615 --> 1:18:48.735
<v Speaker 7>has some heat loss but not much. Or if we've

1:18:48.735 --> 1:18:51.415
<v Speaker 7>got a timber floor, we can insulate the underside of it,

1:18:51.615 --> 1:18:54.855
<v Speaker 7>we can insulate the roof space, we can insulate the walls.

1:18:54.975 --> 1:18:58.015
<v Speaker 7>And then often the last week spot in that thermal

1:18:58.135 --> 1:19:02.135
<v Speaker 7>envelope is often the single glazing. So if you can

1:19:02.295 --> 1:19:06.575
<v Speaker 7>retrofit that single glazing with double glazing, you reduce the

1:19:06.615 --> 1:19:09.575
<v Speaker 7>amount of heat transfer through the glass. It's just really

1:19:09.695 --> 1:19:10.535
<v Speaker 7>simple science.

1:19:12.575 --> 1:19:17.375
<v Speaker 12>Is there any point in Justine starting Orf putting double

1:19:17.415 --> 1:19:19.335
<v Speaker 12>glazing in the cold side of the house.

1:19:19.735 --> 1:19:24.695
<v Speaker 7>I think that's a perfectly acceptable solution, you know, Like again,

1:19:24.815 --> 1:19:27.135
<v Speaker 7>in a perfect world you'd go, I want to double

1:19:27.215 --> 1:19:31.295
<v Speaker 7>gloze everything, but in reality, you know, had the bits

1:19:31.335 --> 1:19:34.775
<v Speaker 7>where you really have got the challenge first. Right, So

1:19:34.935 --> 1:19:37.455
<v Speaker 7>if you've got south side of the house maybe, or

1:19:37.655 --> 1:19:41.215
<v Speaker 7>some bedrooms that are particularly cold at night, and again

1:19:41.295 --> 1:19:44.615
<v Speaker 7>there's a huge body of research around what happens when

1:19:44.855 --> 1:19:48.735
<v Speaker 7>we as human beings live in cold, damp conditions. Right,

1:19:48.815 --> 1:19:53.215
<v Speaker 7>the health impact is significant. So keeping a bedroom at

1:19:53.255 --> 1:19:56.215
<v Speaker 7>a modest temperature. I'm not talking about sweltering hot or

1:19:56.215 --> 1:19:58.895
<v Speaker 7>anything like that, but if you know, particularly with young

1:19:58.975 --> 1:20:02.495
<v Speaker 7>children or maybe older adults, that sort of thing if

1:20:02.495 --> 1:20:05.735
<v Speaker 7>it gets too cold, you're going to basically get sick, right,

1:20:06.375 --> 1:20:09.535
<v Speaker 7>So yeah, I think if you went, hey, look these

1:20:09.615 --> 1:20:13.215
<v Speaker 7>couple of rooms, I need to make sure that I

1:20:13.295 --> 1:20:17.655
<v Speaker 7>can keep my temperature at a reasonable level and stay

1:20:17.735 --> 1:20:21.255
<v Speaker 7>warm over winter. Target the double glazing in there absolutely

1:20:22.535 --> 1:20:23.895
<v Speaker 7>m m yep.

1:20:24.175 --> 1:20:24.855
<v Speaker 12>Well thanks for you.

1:20:25.015 --> 1:20:27.615
<v Speaker 7>Yeah, so you can be quite selective as to where

1:20:27.655 --> 1:20:31.815
<v Speaker 7>you do it. Yeah, yeah, oh thanks very much, my pleasure.

1:20:32.175 --> 1:20:33.615
<v Speaker 7>Really nice to talk to you and all the best.

1:20:33.655 --> 1:20:36.855
<v Speaker 7>Graham you take care day, you too, mate, Bob O.

1:20:36.935 --> 1:20:40.895
<v Speaker 7>Then Jonathan, I think we'll speak with after the news.

1:20:43.095 --> 1:20:46.415
<v Speaker 7>Steve's comment about the brand's appraisal and products leaky buildings

1:20:46.455 --> 1:20:49.535
<v Speaker 7>had brands appraise products and systems shouldn't have been allowed.

1:20:49.735 --> 1:20:55.535
<v Speaker 7>I don't think you're completely right. I think that many

1:20:55.575 --> 1:20:59.335
<v Speaker 7>of the changes that happened that occurred that ended up

1:20:59.375 --> 1:21:04.295
<v Speaker 7>producing and it's a vast collection of combination of elements

1:21:04.615 --> 1:21:06.895
<v Speaker 7>in order to cause the leaky building crime has came

1:21:07.015 --> 1:21:11.535
<v Speaker 7>from changes to building code which didn't come from brands.

1:21:13.655 --> 1:21:19.535
<v Speaker 7>So yeah, I think a slightly more nuanced, nuanced approach

1:21:21.295 --> 1:21:23.815
<v Speaker 7>hand the roof leak over to someone. Even if you

1:21:23.935 --> 1:21:25.455
<v Speaker 7>make it leak with a hose, you don't know what

1:21:25.535 --> 1:21:27.975
<v Speaker 7>you're looking at. Finding the leak is a highly skilled

1:21:28.055 --> 1:21:31.855
<v Speaker 7>part ceiling. It's the easy but old plumber leakfinder extraordinary.

1:21:31.975 --> 1:21:34.295
<v Speaker 7>I hear what you're saying. I did say that in

1:21:34.375 --> 1:21:36.095
<v Speaker 7>the end you may need to hand that job over

1:21:36.215 --> 1:21:39.175
<v Speaker 7>to a professional. But at the same time, if it's

1:21:39.255 --> 1:21:41.935
<v Speaker 7>kind of straightforward and it helps you identify the fact

1:21:41.975 --> 1:21:45.335
<v Speaker 7>that maybe a fastener has come loose and a flashing

1:21:45.455 --> 1:21:47.615
<v Speaker 7>is flapping around and you can put a fastener back

1:21:47.655 --> 1:21:50.415
<v Speaker 7>in there, then have a go. But I agree it

1:21:50.575 --> 1:21:56.775
<v Speaker 7>can be quite complex. Pete, I'm replacing an outdoor light.

1:21:56.895 --> 1:21:59.335
<v Speaker 7>The wires too short and stiff to fit into new light.

1:21:59.415 --> 1:22:02.175
<v Speaker 7>Can I attach a more flexible extension of why? Look,

1:22:02.295 --> 1:22:03.895
<v Speaker 7>I think that sort of work should be done by

1:22:03.975 --> 1:22:08.295
<v Speaker 7>registered our electrician. All right, you know, making a heat

1:22:08.335 --> 1:22:11.975
<v Speaker 7>shrink or doing some sort of fitting, you know, extension

1:22:12.055 --> 1:22:15.255
<v Speaker 7>to an existing wire. Hand that over to the professionals.

1:22:15.415 --> 1:22:18.175
<v Speaker 7>I am all for people doing it for yourself, but

1:22:18.295 --> 1:22:22.495
<v Speaker 7>I'm also all four people not inadvertently burning their house down,

1:22:23.335 --> 1:22:27.935
<v Speaker 7>So I would hand that over. Condensation on window sills, Yeah,

1:22:28.095 --> 1:22:31.095
<v Speaker 7>you'll get condensation on window sills if you've got conventional

1:22:31.175 --> 1:22:34.295
<v Speaker 7>aluminium joinery so the heat transfer that used to go

1:22:34.375 --> 1:22:36.575
<v Speaker 7>out through the glass and goes out through the aluminium.

1:22:36.615 --> 1:22:38.735
<v Speaker 7>We can talk about that after the News, Sport and

1:22:38.815 --> 1:22:40.215
<v Speaker 7>Weather at eight o'clock.

1:22:40.895 --> 1:22:42.575
<v Speaker 3>Doing on the house, storting the garden.

1:22:42.655 --> 1:22:45.735
<v Speaker 1>Asked Pete for a hand the resident builder with Peter

1:22:45.855 --> 1:22:47.655
<v Speaker 1>Wolfcap call eight hundred.

1:22:47.655 --> 1:22:50.615
<v Speaker 3>Eighty eight News Talks Edbar News talks'd be.

1:22:50.735 --> 1:22:54.175
<v Speaker 7>We're going to be talking with Matt Curtis, senior economist

1:22:54.255 --> 1:22:57.695
<v Speaker 7>at Brands about this sort of satisfaction survey that came

1:22:57.735 --> 1:23:01.135
<v Speaker 7>out recently, because I found this sort of headlines quite interesting.

1:23:01.215 --> 1:23:03.095
<v Speaker 7>You know, fifty percent of people want to call back

1:23:03.135 --> 1:23:05.415
<v Speaker 7>their plumber, forty five percent of people call back their

1:23:05.495 --> 1:23:08.535
<v Speaker 7>builder on new built, you know, what's the defix, what's

1:23:08.655 --> 1:23:12.535
<v Speaker 7>the scope of it? And according to the survey, why

1:23:12.815 --> 1:23:16.055
<v Speaker 7>are owners of new builds less likely to recommend the

1:23:16.175 --> 1:23:20.055
<v Speaker 7>builder now than they were back in twenty seventeen. So

1:23:20.135 --> 1:23:22.575
<v Speaker 7>we'll take a deep dive into that with Matt Curtis

1:23:22.655 --> 1:23:25.095
<v Speaker 7>from Brands. Shortly, Jonathan Helplow.

1:23:26.415 --> 1:23:29.815
<v Speaker 10>Ok, I've got built, Yeah, good morning.

1:23:29.935 --> 1:23:32.735
<v Speaker 22>I've got a villa and sort of the rear the

1:23:32.815 --> 1:23:36.815
<v Speaker 22>villa like a washroom, but in the washroom a shower

1:23:36.895 --> 1:23:39.655
<v Speaker 22>and a toilet, and I was thinking, I'm blocking off

1:23:39.695 --> 1:23:42.015
<v Speaker 22>the door. It's like a do to the back guard

1:23:42.095 --> 1:23:45.055
<v Speaker 22>and the blocking off just a you know, it's getting

1:23:45.055 --> 1:23:47.815
<v Speaker 22>a bit older, a bit motten, and sure it's a

1:23:47.895 --> 1:23:50.855
<v Speaker 22>bit so. I heard a call before from somebody was

1:23:50.855 --> 1:23:52.975
<v Speaker 22>going to block a window off in his wall.

1:23:53.695 --> 1:23:54.455
<v Speaker 10>I was a bit concerned.

1:23:54.695 --> 1:23:56.615
<v Speaker 12>Do I need a consent to actually blow a back

1:23:56.695 --> 1:23:57.135
<v Speaker 12>door off?

1:23:57.375 --> 1:23:59.135
<v Speaker 7>I wouldn't in that situation.

1:23:59.255 --> 1:24:00.655
<v Speaker 8>I don't think you need a consent for that.

1:24:00.895 --> 1:24:02.855
<v Speaker 7>Right, So you're you're going to take out a door,

1:24:03.055 --> 1:24:06.095
<v Speaker 7>You're going to patch, you know, your weatherboards or replace

1:24:06.135 --> 1:24:09.015
<v Speaker 7>the weather the boards just in that small section. I

1:24:09.135 --> 1:24:11.215
<v Speaker 7>think you can do that work without necessarily having a

1:24:11.255 --> 1:24:11.895
<v Speaker 7>building consent.

1:24:13.735 --> 1:24:15.255
<v Speaker 8>It's low risk, you know.

1:24:16.735 --> 1:24:21.735
<v Speaker 7>And I mean it's it's not like, well, let's assume

1:24:21.935 --> 1:24:24.935
<v Speaker 7>that there are other points of exit exit from the building,

1:24:25.015 --> 1:24:28.215
<v Speaker 7>so it's not that ye, so in terms of, you know,

1:24:29.175 --> 1:24:31.655
<v Speaker 7>having to escape in an emergency, you're not reducing that.

1:24:32.295 --> 1:24:33.775
<v Speaker 8>It's low risk. Yeah.

1:24:34.055 --> 1:24:36.335
<v Speaker 7>I think you can do that sort of thing without fun.

1:24:36.495 --> 1:24:38.815
<v Speaker 7>You know, obviously, if you wanted to go the other way.

1:24:39.055 --> 1:24:40.775
<v Speaker 7>Let's say you had a wall and you thought, gee,

1:24:40.815 --> 1:24:43.055
<v Speaker 7>i'd really like to have a door right there. That

1:24:43.295 --> 1:24:45.575
<v Speaker 7>sort of thing would require a building consent.

1:24:47.415 --> 1:24:50.615
<v Speaker 8>But you're going the other way. You'll be fine. Go

1:24:50.815 --> 1:24:51.335
<v Speaker 8>for it, mate.

1:24:51.655 --> 1:24:53.815
<v Speaker 7>I got to love those old houses all right, all

1:24:53.855 --> 1:24:54.175
<v Speaker 7>the best.

1:24:54.335 --> 1:24:55.135
<v Speaker 8>Actually I was doing.

1:24:56.215 --> 1:24:57.655
<v Speaker 7>I was looking through a house the other day and

1:24:57.695 --> 1:25:00.095
<v Speaker 7>I could from there, I could look across to friends

1:25:00.135 --> 1:25:02.455
<v Speaker 7>of ours house, and it's an old villa, and we

1:25:03.215 --> 1:25:05.335
<v Speaker 7>moan and groan about all of the work that you

1:25:05.415 --> 1:25:07.255
<v Speaker 7>have to do on old house and villas all of

1:25:07.335 --> 1:25:10.175
<v Speaker 7>the time. And as it happened that the gable end,

1:25:10.295 --> 1:25:12.735
<v Speaker 7>I could see the gable end from quite an elevated position,

1:25:12.895 --> 1:25:14.935
<v Speaker 7>lock down and see all the lichen that was growing

1:25:14.975 --> 1:25:18.095
<v Speaker 7>on the coverboard of the gable end of my mate's house.

1:25:18.455 --> 1:25:20.255
<v Speaker 7>So I took a photograph of at, texted to him

1:25:20.255 --> 1:25:22.495
<v Speaker 7>and went work today. He said, don't worry, I already

1:25:22.495 --> 1:25:25.135
<v Speaker 7>booked the scaffolding for September. I'm all over it, which

1:25:25.215 --> 1:25:27.095
<v Speaker 7>is awesome. Right, we're going to take a break then

1:25:27.135 --> 1:25:29.375
<v Speaker 7>we're going to be talking with Matt Curtis from Brands

1:25:29.455 --> 1:25:31.015
<v Speaker 7>about the satisfaction survey.

1:25:31.295 --> 1:25:34.135
<v Speaker 1>Whether you're painting the ceiling, fixing the Feds, or wondering

1:25:34.215 --> 1:25:36.295
<v Speaker 1>how to fix that hole in the wall. Give Peter

1:25:36.375 --> 1:25:41.535
<v Speaker 1>wolf capercall on eighty the resident builder on NEWSTALGSB.

1:25:42.855 --> 1:25:45.455
<v Speaker 7>An article that caught my eye a couple of days

1:25:45.495 --> 1:25:48.775
<v Speaker 7>ago was it appeared in the Herald online that was

1:25:48.855 --> 1:25:51.975
<v Speaker 7>building sector insight, which trades have to come back and

1:25:52.095 --> 1:25:54.975
<v Speaker 7>fix things the most on New Zealand homes And then

1:25:55.015 --> 1:25:57.295
<v Speaker 7>it had a bit of a chart there talking about

1:25:57.615 --> 1:26:01.735
<v Speaker 7>basically about eighty eight percent of people surveyed said that

1:26:01.815 --> 1:26:04.935
<v Speaker 7>they needed to get their trades person And it goes

1:26:04.975 --> 1:26:05.775
<v Speaker 7>into some detail.

1:26:06.695 --> 1:26:08.455
<v Speaker 8>So what does that mean? Because at a.

1:26:08.575 --> 1:26:11.095
<v Speaker 7>Top level you could kind of look at it and go,

1:26:11.415 --> 1:26:13.775
<v Speaker 7>we're not doing a great job with our building. So

1:26:13.895 --> 1:26:16.695
<v Speaker 7>who better to talk to than Matt from Brands who's

1:26:16.735 --> 1:26:17.735
<v Speaker 7>been part of the research.

1:26:17.855 --> 1:26:18.655
<v Speaker 8>Thanks very much for.

1:26:18.695 --> 1:26:22.135
<v Speaker 3>Your time, Thanks for inviting me.

1:26:22.855 --> 1:26:25.775
<v Speaker 7>Now again I'm looking at this. I'm looking at the

1:26:25.895 --> 1:26:29.535
<v Speaker 7>chart and it goes and this is callbacks for defect

1:26:29.695 --> 1:26:33.615
<v Speaker 7>repair after first occupancy and I presume this is New Belts, right,

1:26:34.015 --> 1:26:38.375
<v Speaker 7>and so fifty percent of cases painters are called back.

1:26:39.095 --> 1:26:41.895
<v Speaker 7>In terms of you having undertaken the research, what are

1:26:41.935 --> 1:26:44.935
<v Speaker 7>we talking about here, Like, what's the scope of the

1:26:45.615 --> 1:26:48.375
<v Speaker 7>type of work that a painter might be called back for?

1:26:49.455 --> 1:26:51.535
<v Speaker 21>Yeah, a lot of the stuff that a painter is

1:26:51.655 --> 1:26:55.015
<v Speaker 21>generally called back for, it's quite minor. Some of it's

1:26:55.055 --> 1:26:57.495
<v Speaker 21>not even related to the painters work themselves. There might

1:26:57.575 --> 1:27:01.175
<v Speaker 21>be some chips from subsequent traces have come through, or

1:27:01.215 --> 1:27:03.935
<v Speaker 21>as part of the moving process, someone might have knocked

1:27:03.975 --> 1:27:07.575
<v Speaker 21>the wall also come back. When the house is settled

1:27:07.575 --> 1:27:12.455
<v Speaker 21>a bit, there might be some cracks appearing, typically rusby

1:27:12.535 --> 1:27:13.375
<v Speaker 21>minor for a painter.

1:27:14.535 --> 1:27:18.495
<v Speaker 7>Okay, carpenters, that's my lot are in there at forty

1:27:18.535 --> 1:27:21.935
<v Speaker 7>five percent. Again, is this the sort of thing where

1:27:22.895 --> 1:27:25.935
<v Speaker 7>or in the survey are people talking about, Gosh, the

1:27:26.015 --> 1:27:27.935
<v Speaker 7>door is sticking a little bit right and so it

1:27:28.055 --> 1:27:30.255
<v Speaker 7>might need to be eased or adjusted, or the strike

1:27:30.295 --> 1:27:33.375
<v Speaker 7>of plate adjustice or are we talking about someone moving

1:27:33.495 --> 1:27:37.535
<v Speaker 7>to the house and then uncovering a significant structural issue.

1:27:37.615 --> 1:27:40.215
<v Speaker 7>What's the scope of that sort of callback work.

1:27:40.815 --> 1:27:43.575
<v Speaker 21>Yeah, again, in general, we're talking about needing to do

1:27:43.735 --> 1:27:48.415
<v Speaker 21>some minor adjustments to adore generally not doing any invasive

1:27:48.455 --> 1:27:50.455
<v Speaker 21>type testing to see the structure of the house. So

1:27:50.575 --> 1:27:54.015
<v Speaker 21>it's unlikely it would be anything significant to do with

1:27:54.135 --> 1:27:58.415
<v Speaker 21>the structure, but it can be a few things that

1:27:58.615 --> 1:28:01.295
<v Speaker 21>just picked up that just again, as the house settles.

1:28:01.375 --> 1:28:04.815
<v Speaker 21>As someone starts to operate that house, these things can

1:28:04.935 --> 1:28:05.255
<v Speaker 21>come up.

1:28:06.815 --> 1:28:09.055
<v Speaker 7>Just going through the list. The next two interesting from

1:28:09.135 --> 1:28:11.695
<v Speaker 7>my point of view. The plumber and electrician both around

1:28:11.735 --> 1:28:16.175
<v Speaker 7>the same, so thirty twenty nine percent, but interestingly enough,

1:28:16.495 --> 1:28:19.495
<v Speaker 7>in terms of product related it's a much higher number.

1:28:19.535 --> 1:28:23.375
<v Speaker 7>It's the greatest percentage. So twelve percent of plumber callbacks

1:28:23.455 --> 1:28:26.895
<v Speaker 7>relate to product defects and for electricians it's fifteen percent.

1:28:27.335 --> 1:28:29.615
<v Speaker 8>So what does that? What are people reporting?

1:28:29.695 --> 1:28:29.855
<v Speaker 3>There?

1:28:29.975 --> 1:28:33.815
<v Speaker 7>Is this a plumbing fitting that's failed or isn't working properly,

1:28:34.095 --> 1:28:36.695
<v Speaker 7>a light, for example, that keeps going out? Is that

1:28:36.775 --> 1:28:39.695
<v Speaker 7>the sort of thing people are talking about, or.

1:28:39.695 --> 1:28:44.815
<v Speaker 21>Even a life's workshap doesn't seem to be operating as expected. Again,

1:28:45.015 --> 1:28:48.455
<v Speaker 21>relatively minor staff where it's a product. Now that the

1:28:48.735 --> 1:28:51.295
<v Speaker 21>building has been commissioned, now that that homeowner is starting

1:28:51.295 --> 1:28:54.575
<v Speaker 21>to actually operate the thing, things just aren't working quite

1:28:54.615 --> 1:28:55.295
<v Speaker 21>as expected.

1:28:55.855 --> 1:28:56.015
<v Speaker 8>Right.

1:28:56.855 --> 1:28:58.375
<v Speaker 7>And then as we go a little bit further down

1:28:58.415 --> 1:29:01.095
<v Speaker 7>the list, I was looking at roofers. Eighteen percent right

1:29:01.295 --> 1:29:03.735
<v Speaker 7>of respondents said that they needed to get the roof

1:29:03.775 --> 1:29:06.655
<v Speaker 7>for back, and at first I was thinking that's not great,

1:29:06.895 --> 1:29:09.295
<v Speaker 7>you know, really, if we're doing roofing. That should be it.

1:29:09.975 --> 1:29:13.615
<v Speaker 7>It's done and it's sorted. But again, what's the actual

1:29:13.735 --> 1:29:15.255
<v Speaker 7>type of callbacks that you're getting?

1:29:15.295 --> 1:29:16.015
<v Speaker 8>What's the range?

1:29:16.855 --> 1:29:18.495
<v Speaker 21>A lot of it can be due due to some

1:29:18.895 --> 1:29:21.615
<v Speaker 21>face scratches on some of the roofing tiles or the

1:29:22.815 --> 1:29:28.575
<v Speaker 21>corrigand iron for example, or to see occasionally incorrect screw

1:29:28.695 --> 1:29:33.135
<v Speaker 21>patterns or the screw's not being put placed correctly. Yes,

1:29:33.535 --> 1:29:38.575
<v Speaker 21>but it's all relatively varied. E free respondent seems to

1:29:38.655 --> 1:29:43.375
<v Speaker 21>have a slightly different type of defect or response to

1:29:43.455 --> 1:29:46.295
<v Speaker 21>that defect, or even a description of what that defect

1:29:47.015 --> 1:29:47.535
<v Speaker 21>is to them.

1:29:48.655 --> 1:29:52.495
<v Speaker 7>Okay, So again it might not be like I was thinking, Gee,

1:29:52.615 --> 1:29:54.695
<v Speaker 7>is it the sort of thing where a flashing hasn't

1:29:54.695 --> 1:29:57.095
<v Speaker 7>been correctly installed it's blown off in the first wind.

1:29:58.255 --> 1:30:01.975
<v Speaker 21>We will see a couple of incidents of something like

1:30:02.015 --> 1:30:06.935
<v Speaker 21>a flashing being incorrectly installed or some leaking, very rare

1:30:07.055 --> 1:30:10.695
<v Speaker 21>that it's something that's that sort of level of seriousness.

1:30:10.535 --> 1:30:16.535
<v Speaker 7>Right, Okay, So after the survey is undertaken, so the

1:30:16.735 --> 1:30:21.615
<v Speaker 7>survey participants are people who have elected to do the survey,

1:30:21.975 --> 1:30:24.575
<v Speaker 7>they've had a new build, they've got to prove that

1:30:24.615 --> 1:30:26.975
<v Speaker 7>they've got a building consent, so they've definitely done a

1:30:27.055 --> 1:30:29.935
<v Speaker 7>new build. And then once the survey's completed, you were

1:30:29.975 --> 1:30:32.055
<v Speaker 7>saying that you've had an opportunity to sit down, like

1:30:32.135 --> 1:30:35.495
<v Speaker 7>in a focus group and have a discussion. Is what

1:30:35.695 --> 1:30:39.055
<v Speaker 7>you're learning from people in that setting a little bit

1:30:39.095 --> 1:30:40.735
<v Speaker 7>different to what you might get on the survey.

1:30:41.695 --> 1:30:45.935
<v Speaker 21>Yes, so we do find that their experience as the

1:30:46.175 --> 1:30:49.455
<v Speaker 21>represented on the survey form can differ from how they've

1:30:49.495 --> 1:30:55.055
<v Speaker 21>represented in person. What we sometimes find is that actually

1:30:55.135 --> 1:30:58.935
<v Speaker 21>those people who have suggested that they've had a bad

1:30:59.015 --> 1:31:01.735
<v Speaker 21>experience in the survey have had quite a good experience.

1:31:01.815 --> 1:31:04.895
<v Speaker 21>Competitors who might have thought that their builder actually had

1:31:05.055 --> 1:31:08.135
<v Speaker 21>did quite a good job. It's just quite interesting when

1:31:08.135 --> 1:31:11.415
<v Speaker 21>you have that personal perspective and that one or one

1:31:11.535 --> 1:31:14.095
<v Speaker 21>or group setting versus what you might get from a

1:31:14.175 --> 1:31:17.495
<v Speaker 21>survey and just what they're willing to say or how

1:31:17.535 --> 1:31:19.855
<v Speaker 21>they represent that build and the process.

1:31:21.055 --> 1:31:25.175
<v Speaker 7>And in that focus group we were chatting before, and

1:31:25.455 --> 1:31:28.695
<v Speaker 7>you have an insight where people perhaps that have built

1:31:28.975 --> 1:31:34.855
<v Speaker 7>before have a better relationship or they have a better

1:31:35.815 --> 1:31:39.935
<v Speaker 7>interaction with their builder. So is there something about if

1:31:39.975 --> 1:31:44.215
<v Speaker 7>it's your first time working with tradespeople, maybe your experience

1:31:44.335 --> 1:31:47.335
<v Speaker 7>is not as good because you have different expectations. Or

1:31:47.455 --> 1:31:50.575
<v Speaker 7>is it something that if you're a bit more experienced

1:31:50.775 --> 1:31:53.295
<v Speaker 7>of working with trades people, you know how to build

1:31:53.335 --> 1:31:55.175
<v Speaker 7>that relationship and you get a better outcome.

1:31:55.535 --> 1:31:56.655
<v Speaker 8>Do you have any insights there?

1:31:57.535 --> 1:31:59.535
<v Speaker 21>I think that while we can cut we can see

1:31:59.575 --> 1:32:02.895
<v Speaker 21>well in the data is that communication is very important

1:32:03.175 --> 1:32:06.215
<v Speaker 21>to how a build process goes. And that's both ways.

1:32:07.055 --> 1:32:09.935
<v Speaker 21>So perhaps if you've built before, you understand the level

1:32:09.975 --> 1:32:12.015
<v Speaker 21>of communication that you need or how to communicate with

1:32:12.095 --> 1:32:17.495
<v Speaker 21>your trades people on site, you've set clearer expectations, but

1:32:17.655 --> 1:32:20.695
<v Speaker 21>also you have better expectations of the bill process and

1:32:20.815 --> 1:32:23.775
<v Speaker 21>things just seem to run that little bit smoother, right.

1:32:26.615 --> 1:32:30.415
<v Speaker 7>I guess the thing that I often hear in terms

1:32:30.415 --> 1:32:34.255
<v Speaker 7>of frustration from a client, from a own home owner

1:32:34.375 --> 1:32:37.895
<v Speaker 7>engaging with a contractor, is they don't seem to be

1:32:38.015 --> 1:32:41.015
<v Speaker 7>able to answer my phone call or they don't reply

1:32:41.135 --> 1:32:44.735
<v Speaker 7>to emails. Is that something that came through in the

1:32:44.815 --> 1:32:46.135
<v Speaker 7>focus group or in the survey.

1:32:47.255 --> 1:32:49.375
<v Speaker 21>No, but we have done some research in this area

1:32:49.415 --> 1:32:52.455
<v Speaker 21>in the past. But really from that builder point of

1:32:52.535 --> 1:32:56.175
<v Speaker 21>view of how do you set those expectations right? What

1:32:56.335 --> 1:32:57.455
<v Speaker 21>are my work hours?

1:32:58.055 --> 1:32:58.455
<v Speaker 3>Should I?

1:32:59.255 --> 1:32:59.615
<v Speaker 8>Okay?

1:33:00.095 --> 1:33:02.735
<v Speaker 21>Is it fear that you expect me to answer emails

1:33:02.815 --> 1:33:05.735
<v Speaker 21>or phone calls outside of those work hours. And I

1:33:05.855 --> 1:33:08.535
<v Speaker 21>think what sort of poses a bit of an issue

1:33:08.575 --> 1:33:12.135
<v Speaker 21>in this space is that often homeowners will go visit

1:33:12.255 --> 1:33:15.455
<v Speaker 21>the site outside of their work hours, right, and then

1:33:15.535 --> 1:33:19.295
<v Speaker 21>spotter shows and expect the builder to respond sort of

1:33:19.455 --> 1:33:23.135
<v Speaker 21>that night, And really that's the time for the builder

1:33:23.175 --> 1:33:26.255
<v Speaker 21>to get away from the job site and have their

1:33:26.295 --> 1:33:29.495
<v Speaker 21>own personal time. So again it's just setting those expectations

1:33:29.495 --> 1:33:32.895
<v Speaker 21>about when you can be contacted, how's the best form

1:33:32.975 --> 1:33:36.455
<v Speaker 21>to contact them, and when they can expect a response.

1:33:37.215 --> 1:33:41.935
<v Speaker 7>How interesting. Further down in the article online, it talked

1:33:41.975 --> 1:33:46.215
<v Speaker 7>about homeowner's satisfaction in terms of whether they would rate

1:33:46.655 --> 1:33:50.015
<v Speaker 7>the overall quality of their home as good, so essentially

1:33:50.135 --> 1:33:54.695
<v Speaker 7>rating their builder. Going back to twenty seventeen, eighty nine

1:33:54.815 --> 1:33:57.815
<v Speaker 7>percent rated their builder on the overall quality as good.

1:33:58.375 --> 1:34:01.615
<v Speaker 7>In twenty twenty three, the most recently surveyed year, this

1:34:01.815 --> 1:34:05.855
<v Speaker 7>has dropped to eighty one percent. So and there's been

1:34:05.895 --> 1:34:08.175
<v Speaker 7>a signals and there's been a similar sort of size

1:34:08.255 --> 1:34:10.855
<v Speaker 7>drop in terms of new homeowners who were likely to

1:34:10.975 --> 1:34:14.095
<v Speaker 7>recommend their builder. So, if you're built in twenty seventeen,

1:34:14.575 --> 1:34:17.375
<v Speaker 7>seventy percent of people would have recommended their builder maybe

1:34:17.415 --> 1:34:19.895
<v Speaker 7>to a friend who's looking for a chippy. By twenty

1:34:19.975 --> 1:34:23.135
<v Speaker 7>twenty three, that are dropped to sixty one percent. What

1:34:23.255 --> 1:34:25.295
<v Speaker 7>are the insights there? What do you think is happening there?

1:34:26.775 --> 1:34:29.535
<v Speaker 21>Yes, I think that as the industry has got more busy,

1:34:30.375 --> 1:34:33.695
<v Speaker 21>it's been harder to keep on top of things, I suppose,

1:34:33.855 --> 1:34:39.015
<v Speaker 21>so I we'll see defects slipping in trades, having trouble

1:34:39.055 --> 1:34:41.415
<v Speaker 21>coming back to repair that defect as they've moved on

1:34:41.495 --> 1:34:43.575
<v Speaker 21>to their next job, so it's hard to find that

1:34:43.695 --> 1:34:47.615
<v Speaker 21>time and their workday. But also what we see is

1:34:47.815 --> 1:34:51.455
<v Speaker 21>that from an overall quality point of view, it's not

1:34:51.655 --> 1:34:54.135
<v Speaker 21>like we've seen a major uptick and those who have

1:34:54.295 --> 1:34:58.495
<v Speaker 21>rated their builder for so the overall quality right is

1:34:58.615 --> 1:35:04.335
<v Speaker 21>getting significantly worse. It's just not quite getting rated as

1:35:04.415 --> 1:35:05.735
<v Speaker 21>well as it was before.

1:35:07.335 --> 1:35:10.175
<v Speaker 7>I'm just wondering whether, if, like the survey, is this

1:35:10.295 --> 1:35:12.695
<v Speaker 7>the sort of survey that you would undertake every five

1:35:12.815 --> 1:35:15.655
<v Speaker 7>to six years or so. And I'm curious about whether

1:35:15.775 --> 1:35:17.935
<v Speaker 7>or not in five years time, given that we're in

1:35:18.815 --> 1:35:21.735
<v Speaker 7>a time where the industry is not particularly busy, where

1:35:21.935 --> 1:35:24.495
<v Speaker 7>chances are if you're self employed running your own business

1:35:24.575 --> 1:35:27.415
<v Speaker 7>you're answering the phone, you're chasing work You're wanting to

1:35:27.495 --> 1:35:30.255
<v Speaker 7>make a really really good impression whether we might see

1:35:30.295 --> 1:35:32.415
<v Speaker 7>that number and the next survey go up.

1:35:33.295 --> 1:35:33.495
<v Speaker 12>Yeah.

1:35:33.575 --> 1:35:36.495
<v Speaker 21>So this is an important time series for us, right.

1:35:36.695 --> 1:35:39.015
<v Speaker 21>I think we've been running it now since about twenty

1:35:39.055 --> 1:35:43.775
<v Speaker 21>eleven yep, so we've really seen that uptick through to

1:35:44.655 --> 1:35:47.735
<v Speaker 21>late twenty twenty one, twenty twenty two when the industry

1:35:47.975 --> 1:35:51.855
<v Speaker 21>was really busy yep, So we've seen upswing. What we're

1:35:51.895 --> 1:35:55.655
<v Speaker 21>really interested in now is how as workloads aise, how

1:35:55.695 --> 1:35:58.535
<v Speaker 21>do some of these things respond those measures that we'd

1:35:58.615 --> 1:36:01.535
<v Speaker 21>like to crack so we can see to what extent

1:36:01.815 --> 1:36:06.775
<v Speaker 21>this is impacted by workloads versus just not more things

1:36:06.855 --> 1:36:07.815
<v Speaker 21>going on in the industry.

1:36:08.255 --> 1:36:11.095
<v Speaker 8>Sure, I want to spring this on you.

1:36:12.335 --> 1:36:16.015
<v Speaker 7>If you were to give advice from the insights that

1:36:16.095 --> 1:36:18.695
<v Speaker 7>you've gained from this type of survey, If you were

1:36:18.775 --> 1:36:21.215
<v Speaker 7>to give a piece of advice to a homeowner about

1:36:21.255 --> 1:36:24.615
<v Speaker 7>how to interact with their builder, and to a builder

1:36:24.775 --> 1:36:27.175
<v Speaker 7>about or a trades person about how to interact with

1:36:27.415 --> 1:36:29.775
<v Speaker 7>maybe a new client, what would those two pieces of

1:36:29.855 --> 1:36:30.375
<v Speaker 7>advice be.

1:36:31.255 --> 1:36:36.415
<v Speaker 21>One and the same, just communication and setting those what

1:36:36.575 --> 1:36:39.175
<v Speaker 21>you understand and what you need from each other from

1:36:39.255 --> 1:36:43.415
<v Speaker 21>the outset. I think being very clear and upfront early

1:36:43.535 --> 1:36:49.175
<v Speaker 21>on will ensure the best for both parties. If I'm

1:36:49.215 --> 1:36:52.895
<v Speaker 21>a homeowner and I want to be quite actively involved,

1:36:54.095 --> 1:36:56.175
<v Speaker 21>making sure that I can set up a regular time

1:36:56.255 --> 1:36:59.495
<v Speaker 21>with my builder to have a walk through absite, for example,

1:37:00.895 --> 1:37:03.735
<v Speaker 21>so that the builder can explain things to me as

1:37:03.815 --> 1:37:08.215
<v Speaker 21>we're going through. That's something that can actually help both

1:37:08.255 --> 1:37:11.655
<v Speaker 21>sides control what's going on. The builder is there to

1:37:11.735 --> 1:37:14.575
<v Speaker 21>answer any questions at the time, Yes, we were aware

1:37:14.575 --> 1:37:18.775
<v Speaker 21>of that defect, that's something that we're currently fixing, or

1:37:18.895 --> 1:37:22.175
<v Speaker 21>we've done it this way because of these reasons, being

1:37:22.255 --> 1:37:26.055
<v Speaker 21>on site with them when they're on site is incredibly

1:37:26.135 --> 1:37:28.775
<v Speaker 21>helpful for a builder. And then from that builder point

1:37:28.775 --> 1:37:31.415
<v Speaker 21>of view, here's how you correct me, Here's when you

1:37:31.495 --> 1:37:34.415
<v Speaker 21>contact me, here's when you can expect that response from me.

1:37:36.015 --> 1:37:39.735
<v Speaker 21>That will again it sets clear boundaries and allows you

1:37:39.895 --> 1:37:43.335
<v Speaker 21>to actually enjoy life outside of your building.

1:37:44.095 --> 1:37:45.335
<v Speaker 3>Right right.

1:37:45.495 --> 1:37:47.055
<v Speaker 8>Oh, that's a fantastic insight.

1:37:48.255 --> 1:37:48.375
<v Speaker 19>Matt.

1:37:48.535 --> 1:37:51.175
<v Speaker 7>Thank you very much for your time. I really appreciate it.

1:37:51.255 --> 1:37:53.615
<v Speaker 7>I think you know, from I suppose someone who's been

1:37:53.695 --> 1:37:55.615
<v Speaker 7>the industry for a while, it's kind of interesting to

1:37:55.695 --> 1:38:02.615
<v Speaker 7>see some real data around how people perceive us, and

1:38:03.095 --> 1:38:05.615
<v Speaker 7>perhaps there's some learnings there for trades people to go.

1:38:06.375 --> 1:38:09.535
<v Speaker 7>I think your advice is really sound. It's all about communication.

1:38:09.775 --> 1:38:12.455
<v Speaker 7>I know, it's you know, sometimes the phone rings and

1:38:12.495 --> 1:38:14.455
<v Speaker 7>it's the client on the line. You just think, I

1:38:14.615 --> 1:38:17.215
<v Speaker 7>just don't want to know, But answer the phone, take

1:38:17.295 --> 1:38:19.375
<v Speaker 7>the call, and if there's a mistake, go and sort

1:38:19.415 --> 1:38:19.655
<v Speaker 7>it out.

1:38:20.415 --> 1:38:22.975
<v Speaker 21>Yeah, I mean, it definitely helps you have that better

1:38:23.055 --> 1:38:27.855
<v Speaker 21>relationship and helps you actually get that recommendation at the end. Right,

1:38:28.055 --> 1:38:30.295
<v Speaker 21>we do know that a whole lot of our builders

1:38:30.375 --> 1:38:34.255
<v Speaker 21>actually really rely on those recommendations. The future work as

1:38:34.295 --> 1:38:37.255
<v Speaker 21>incredible when we undertake these surveys of the building industry

1:38:37.335 --> 1:38:40.255
<v Speaker 21>of how you actually obtain your work. Just to share

1:38:40.295 --> 1:38:43.095
<v Speaker 21>proportion that say, actually, most of my job is secured

1:38:43.215 --> 1:38:44.095
<v Speaker 21>via word of mouth.

1:38:44.375 --> 1:38:46.455
<v Speaker 8>Yes, yeah, yep.

1:38:46.615 --> 1:38:49.455
<v Speaker 7>And you build up a good reputation as a trades

1:38:49.495 --> 1:38:53.535
<v Speaker 7>person by often being responsive. Right, So if something's wrong,

1:38:53.775 --> 1:38:56.455
<v Speaker 7>go and fix it, and people will you know, most

1:38:56.495 --> 1:38:59.055
<v Speaker 7>people will accept the fact that. I guess I've always

1:38:59.055 --> 1:39:01.215
<v Speaker 7>had that phrase that the only people who don't make

1:39:01.255 --> 1:39:03.735
<v Speaker 7>mistakes are those that make nothing right. So if as

1:39:03.815 --> 1:39:06.855
<v Speaker 7>trades people were in the business of making something. Then

1:39:06.895 --> 1:39:08.335
<v Speaker 7>every now and then I'm going to make a mistake

1:39:08.495 --> 1:39:10.615
<v Speaker 7>and we're just there. If we're there to fix it,

1:39:10.735 --> 1:39:12.055
<v Speaker 7>people will really appreciate that.

1:39:12.895 --> 1:39:13.055
<v Speaker 10>Yeah.

1:39:13.095 --> 1:39:15.095
<v Speaker 21>And in addition, I think what we see through it

1:39:15.135 --> 1:39:19.175
<v Speaker 21>as data is that defects on site doesn't seem to

1:39:19.295 --> 1:39:24.575
<v Speaker 21>be something that's sort of a killer for recommendations right right.

1:39:25.455 --> 1:39:27.935
<v Speaker 21>It doesn't seem to actually impact how likely you are

1:39:28.055 --> 1:39:33.695
<v Speaker 21>to be recommended. What actually matters is how low you've communicated,

1:39:34.535 --> 1:39:38.735
<v Speaker 21>how quickly you came back to repair defects after occupancy

1:39:38.815 --> 1:39:41.175
<v Speaker 21>or when they've been raised. Those are the things that

1:39:41.215 --> 1:39:44.375
<v Speaker 21>actually matter, Yeah, not whether defects have occurred or not.

1:39:45.135 --> 1:39:49.415
<v Speaker 7>Fantastic, some tremendous insights. I really got quite a lot

1:39:49.455 --> 1:39:51.695
<v Speaker 7>out of reading the report. I've had a look at

1:39:51.735 --> 1:39:54.335
<v Speaker 7>some of the stuff online on the brand's website. And again,

1:39:54.415 --> 1:39:57.295
<v Speaker 7>thank you for your time today. I really really appreciate it.

1:39:58.135 --> 1:40:02.495
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1:40:05.215 --> 1:40:07.455
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1:40:07.455 --> 1:40:09.735
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<v Speaker 7>in just seven days, everything you need is dispatched to

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<v Speaker 7>your door, assemblies easy, and there's even a local help

1:40:56.095 --> 1:40:59.895
<v Speaker 7>center with Kiwi DIY Experts for any advice that you

1:41:00.055 --> 1:41:03.615
<v Speaker 7>might need. Get the kitchen you want, design it yourself

1:41:03.735 --> 1:41:06.975
<v Speaker 7>and save thousands. That's the kind of ki Ei ingenuity

1:41:07.175 --> 1:41:09.935
<v Speaker 7>that we all love. You do It U d u

1:41:10.175 --> 1:41:12.655
<v Speaker 7>i t kitchens that do it for you. You do

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<v Speaker 7>It dot co dot NZ.

1:41:15.335 --> 1:41:22.855
<v Speaker 3>News talks headb good Squeaky Squeaky Floor.

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<v Speaker 1>Get the right advice from Peter Wolfcamp, the Resident Builder

1:41:26.655 --> 1:41:30.575
<v Speaker 1>on news Talks head b. For more from the Resident

1:41:30.615 --> 1:41:33.695
<v Speaker 1>Builder with Peter Wolfcamp, listen live to news Talks head

1:41:33.695 --> 1:41:36.655
<v Speaker 1>b on Sunday mornings from six, or follow the podcast

1:41:36.775 --> 1:41:37.655
<v Speaker 1>on iHeartRadio