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Speaker 1: You're listening to the Resident Builder podcast with Peter Wolfcamp

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Speaker 1: from news Talks at b MEAs or twice god once

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Speaker 1: but maybe called Pete first. Peter wolf Camp the Resident

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Speaker 1: Builder News Talk said, b.

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Speaker 2: The house is a whole, even when it's dark, even

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Speaker 2: when the grass is overgrown in the yard, and even when.

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Speaker 3: The dog is too old to bar.

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Speaker 4: And when you're sitting at the table trying not to

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Speaker 4: stop scissor hole, even when we've a band, even when

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Speaker 4: you're therellone, the house SiZ a hole, even when those

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Speaker 4: ghost even when.

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Speaker 5: You got around from the ones you love your most

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Speaker 5: scream broken paints, feel in front the word locals whisper

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Speaker 5: when they're gonna leaving the neighbor.

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Speaker 4: House, even when wiln even when you're there alone.

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Speaker 6: Well, a very very good morning and are very warm welcome,

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Speaker 6: although it's not particularly warm in most parts of the

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Speaker 6: country today. To you to the news talks of these

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Speaker 6: Resident Builder on Sunday show here at Surprising Lead News Talks,

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Speaker 6: there'd be a very good morning welcome along one ing's

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Speaker 6: Peate wolf Camp the Resident Builder. And it is eight

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Speaker 6: minutes after six on as I say, rather crisp or

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Speaker 6: in fact in some cases below crisp type temperatures across

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Speaker 6: the country, so some roads closed with snow, some beautiful

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Speaker 6: pictures of the Central South Island snow cap mountains, lots

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Speaker 6: of happy faces for those people involved in the skiing

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Speaker 6: industry and winter sports and for the rest of us.

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Speaker 6: I guess a timely reminder of the reason that our

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Speaker 6: focus over the last couple of years in terms of

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Speaker 6: building efficiency has very much been on better insulation standards,

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Speaker 6: trying to make sure that at this time of year

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Speaker 6: we don't have every single heater plugged in going full

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Speaker 6: bore and all of that energy just simply being converted

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Speaker 6: to heat and leaking out through poorly insulated walls, ceiling, subfloors,

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Speaker 6: through good old fashioned single glazing and around sort of

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Speaker 6: poor quality joinery. That's why we do it.

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Speaker 7: It works in summer as well well, And this has

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Speaker 7: been a subject of a great deal of conversation actually

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Speaker 7: over the last couple of days different groups that I

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Speaker 7: happen to either been with or being chatting with, focusing

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Speaker 7: in on.

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Speaker 8: Some of those really big issues. So if you've got.

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Speaker 7: A challenge, I was going to say, problem, let's call

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Speaker 7: it a challenge. If you've got an issue with part

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Speaker 7: of your house, something that's maybe not quite working as

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Speaker 7: well as you'd like it to work. Or in doing

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Speaker 7: one thing, another thing has become noticeable. You you sort

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Speaker 7: of fix one problem and then another problem becomes a

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Speaker 7: little bit more challenging. We can talk about all of

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Speaker 7: these sorts of building issues and challenges as we go

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Speaker 7: through the morning. We are talking building construction, renovations, alterations, products, selection,

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Speaker 7: changes to legislation, learning and understanding what the current legislation

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Speaker 7: is around what you can do what you can't do.

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Speaker 7: Towards the end of last week's show, actually we had

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Speaker 7: a reasonably long conversation with a woman who phoned to

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Speaker 7: talk about a property that she had only recently purchased

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Speaker 7: and moved into that was impacted by flooding just a

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Speaker 7: couple of weeks ago, and that sort of started a

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Speaker 7: domino effect going well, actually what flooded was the bedroom.

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Speaker 7: But when I looked into it, the bedroom was kind

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Speaker 7: of like a playroom which had previously been a garage

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Speaker 7: which had been converted to a more habitable space. And

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Speaker 7: was there a chain that connected the type of work done?

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Speaker 7: So was the building done with a building consent? Did

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Speaker 7: it need a building consent. Typically in those cases i'd say, well,

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Speaker 7: look the change of use triggers a requirement for a

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Speaker 7: building consent from sort of a non habitable space to

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Speaker 7: a habitable space. Doing a bit of reading around that

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Speaker 7: discovered a really interesting document released by in this case

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Speaker 7: Auckland Council on some guidance around what you might call

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Speaker 7: change of.

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Speaker 8: A change of.

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Speaker 7: Use and not actually something that triggers a requirement for

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Speaker 7: a building consent that particular phrase. So the bit more

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Speaker 7: detail on that. Lots of other things do adding insulation

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Speaker 7: to the exterior wall, which would be required if was

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Speaker 7: a habitable space to do that, that might require building

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Speaker 7: wrap around the outside. Taking weatherboards off extensively would trigger

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Speaker 7: a requirement for a building consent. Adding a new window,

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Speaker 7: for example, into an exterior wall where there isn't one

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Speaker 7: there that would trigger a requirement for a building consent, etc.

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Speaker 9: Etc.

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Speaker 10: Etc.

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Speaker 7: And then once the building consent application goes in, it

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Speaker 7: might trigger requirements, for example, to ensure that there's some

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Speaker 7: sort of water proofing, some sort of membrane to prevent

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Speaker 7: moisture coming into the building through the slab. If you

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Speaker 7: can't prove that there's one there already, so with an interesting,

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Speaker 7: weird discussion. Been to a couple of events over the

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Speaker 7: last couple of weeks, and I'll give you an update

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Speaker 7: on that also this morning on the program. We raised

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Speaker 7: it last week on the show around a brand's survey

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Speaker 7: that has recently been released and it got a little

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Speaker 7: bit of headlines last week on in media talking about

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Speaker 7: essentially like a satisfaction survey or how often do various

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Speaker 7: trades get called back after the completion of a new build.

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Speaker 7: So a new build is done, owner like yourself, moves

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Speaker 7: into the house, how often who do you have to

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Speaker 7: call back? And roughly how often? So it turns out

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Speaker 7: that close to fifty percent of the time the painter's

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Speaker 7: being asked to come back to do some work, forty

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Speaker 7: five percent of the time the builder is being asked

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Speaker 7: to come back and do some work. And then lists

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Speaker 7: most of the trades and kind of gives an indication

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Speaker 7: of whether or not. For example, for electricians and plumbers,

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Speaker 7: they get called back on about I think it's about

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Speaker 7: nineteen twenty five percent of occasions, but they get called

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Speaker 7: back often or more often than other trades for a

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Speaker 7: problem with an item that they've installed.

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Speaker 8: So it might be. I'm assuming that it's something.

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Speaker 7: Like a light fitting that doesn't work, or a tap

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Speaker 7: that leaks, something like that. So it's not the workmanship,

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Speaker 7: it happens to be the product that is involved in that. Anyway,

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Speaker 7: there's a lot of detail in this, and so I thought, well,

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Speaker 7: let's talk to the people that actually put the survey together.

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Speaker 7: So Matt from Brands will be on air a little

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Speaker 7: bit later on this morning. Just going through some of

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Speaker 7: the fine detail on that, I found it really quite insightful,

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Speaker 7: particularly the comment in the sort of summary saying that

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Speaker 7: back in twenty seventeen people were more likely to recommend

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Speaker 7: their builder to another person and had higher scores with

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Speaker 7: how satisfied they were with their builders than they were

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Speaker 7: in the more recent survey. And what does that say

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Speaker 7: about building construction quality and so on. Maybe that fits

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Speaker 7: with your own experience, or maybe it doesn't. We'll soon

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Speaker 7: find out. Oh, eight hundred and eighty ten eighty is

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Speaker 7: the number to call if you've got a question of

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Speaker 7: a building nature. Maybe you've got a project that's underway,

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Speaker 7: maybe in the heavy rain. And I've got a text

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Speaker 7: this week from someone who I met a little while ago,

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Speaker 7: had a look at their house and that sort of thing.

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Speaker 7: They went, h okay, we got a little leak after

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Speaker 7: what was quite in Auckland anyway, quite heavy rain. This

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Speaker 7: was the same band of showers storm system that came

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Speaker 7: over and caused some flooding around Topol. You know, it

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Speaker 7: was extraordinarily heavy rain on what was it. It must

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Speaker 7: have been Wednesday night as it swept across Auckland roughly

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Speaker 7: about twenty millimeters in an hour, which is actually quite

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Speaker 7: a decent dump of rain. The interesting thing for me

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Speaker 7: is the following day I had building surveys on site

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Speaker 7: who had to do moisture testing to see whether a

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Speaker 7: building was leaking. So I figured, actually, that's about the

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Speaker 7: perfect day to get someone in to do some moisture

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Speaker 7: testing to determine whether or not the exterior envelope is

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Speaker 7: weather tight. Is do that after it's rained cats and

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Speaker 7: dogs for the night undred eighty ten eighty, let's get

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Speaker 7: into it. If you've got a building question, you can

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Speaker 7: call eight hundred eighty ten eighty. You can text which

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Speaker 7: is nine two nine two or ZAIDBZB from your mobile phone.

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Speaker 7: I've got the email up and running, so it's Pete

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Speaker 7: at Newstalk SEDB dot co dot Nz. So p E

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Speaker 7: t E Pete at Newstalok SDB dot co dot nz.

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Speaker 7: The beauty of that, just like the email that I'm

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Speaker 7: reading at the moment from Peter.

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Speaker 8: Actually, there you go.

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Speaker 7: Peter emails Peter talking about insulation and he's been able

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Speaker 7: to attach some photographs to that as well for my

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Speaker 7: Actually we'll take a break. I'll go straight to this

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Speaker 7: email because it's not an uncommon situation. But we'll take

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Speaker 7: your calls of course this morning on the show, welcome along.

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Speaker 7: Oh eight hundred eighty ten eighty is the number to call.

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Speaker 3: Doing of the house storting the garden, asked Pete for

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Speaker 3: a hand.

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Speaker 1: It's a resident builder with Peter Wolfcap call Oh eight

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Speaker 1: hundred eighty NEWSTALGZB.

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Speaker 7: Right, the old lines are open nineteen months after six

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Speaker 7: eight hundred eighty ten eighty And that's but Shelly. But

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Speaker 7: I'm sure that you can stay tucked up in somewhere

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Speaker 7: warm and give us a call.

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Speaker 8: So the lines are open.

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Speaker 7: Oh eight hundred and eighty ten eighty is that number

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Speaker 7: to call morning Peak. Enjoy your show. It's very kind

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Speaker 7: of you to say thank you. And I have a

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Speaker 7: question which might be a little too complex to verbalize

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Speaker 7: on the show. Whilst the plans for the house we

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Speaker 7: purchased a few years back stated that ceiling insulation was

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Speaker 7: to be one hundred millimeter pads of insulation, the ceilings

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Speaker 7: are actually filled with polystyrene chips, as per the attached photos,

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Speaker 7: with bags and bags of it left over and just

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Speaker 7: suspended in the rafters. The house was built nineteen ninety

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Speaker 7: four ninety five and has been signed off by council.

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Speaker 7: We have older down lights and the chips encroach on

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Speaker 7: the fittings, and also the polystyrone is fused to the

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Speaker 7: electric wiring through the roof space. Spoken to the local

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Speaker 7: fire service and they haven't encountered this before and couldn't

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Speaker 7: comment on the safety of it. Houses two stories, three

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Speaker 7: hundred and twelve square meters with a big roof space.

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Speaker 7: We need to remove the polystyrene. We wondered if there

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Speaker 7: was some way of piping it out, as removing it

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Speaker 7: by hand would take many hours.

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Speaker 8: Oh yes it will.

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Speaker 7: If you have any questions, will require further information. Don't

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Speaker 7: hesitate to call and I will reply to your email.

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Speaker 8: Peter.

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Speaker 7: But it's an interesting one. To be fair, when you

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Speaker 7: said that I was fully expecting that the house would

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Speaker 7: be of a much earlier vintage that something constructed in

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Speaker 7: ninety four ninety five, while the blowing insulation was around.

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Speaker 7: Just a little bit surprised that it's still around at

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Speaker 7: that time. Here's my story that correlcts with Peters, and

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Speaker 7: given that we share the same name, that's fair enough.

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Speaker 8: When we bought our house.

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Speaker 7: Which was in nineteen ninety six, it's an old villa

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Speaker 7: and it had blown polystyrene shredded insulation, so essentially old

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Speaker 7: polystyrene chipped up into sort of anywhere between I guess

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Speaker 7: ten and twenty five millimeter you know, chips, basically irregular

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Speaker 7: sizes and so on, and that had been obviously blown

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Speaker 7: into the existing roof because as a retrofit solution, it's

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Speaker 7: actually pretty straightforward. You just get up there with a

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Speaker 7: great big hose and you just blow the stuff around.

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Speaker 7: I wasn't particularly happy with it, and much later on

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Speaker 7: we decided that we would remove that and put in

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Speaker 7: some decent insulation, which we did. So to your point, Peter,

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Speaker 7: if you happen to be listening, we need if we

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Speaker 7: needed to remove the polysty and we wondered if there

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Speaker 7: was some way of piping it out, as removing it

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Speaker 7: by hand would take many hours. I wish I had

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Speaker 7: have figured out a way of piping it out as well,

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Speaker 7: or probably more to the point, had the resources at

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Speaker 7: that time to employ someone to do it. I didn't,

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Speaker 7: so I ended up with lord knows how many black bags,

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Speaker 7: a pan and shovel, and at one stage actually I

223
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Speaker 7: used what ended up becoming a sacrifice garden vack, so

224
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Speaker 7: I would scoop up the bulk of it just with

225
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Speaker 7: a pan and shovel, and then I would fill the

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00:13:15,375 --> 00:13:17,735
Speaker 7: garden bags up. I ended up actually taking a sheet

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Speaker 7: of iron off the roof so that I could get

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Speaker 7: it out easier than trying to get it out.

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Speaker 8: Through the various.

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Speaker 7: Through the access panel, which was difficult to access despite

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Speaker 7: being an access panel. And so took a sheet of

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Speaker 7: iron off, scooped up the material, put it into a

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00:13:33,535 --> 00:13:36,295
Speaker 7: black plastic bag rubbish bag, tied a knot in it,

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Speaker 7: biffed it out. I ended up filling basically a horse

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Speaker 7: float full of that product and black plastic bags. And

236
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Speaker 7: then to try and get the remainder of the bits

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Speaker 7: and the crevices and so on, I used and destroyed

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Speaker 7: a garden vacuum to do that, it was a.

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Speaker 8: Terrible, dusty, disgusting job.

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Speaker 7: There are actually companies that will come in with proper

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Speaker 7: apparatus with a big hose attached to a vacuum or

242
00:14:05,935 --> 00:14:09,375
Speaker 7: a extraction unit mounted on a trailer on the back

243
00:14:09,415 --> 00:14:11,175
Speaker 7: of the truck and go through and suck it out.

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Speaker 7: So back to Peter's point, I mean it does have

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Speaker 7: an insulation value. It does work as an insulation, and

246
00:14:19,615 --> 00:14:22,295
Speaker 7: I guess one of the only advantages to it is

247
00:14:22,615 --> 00:14:25,015
Speaker 7: it does tend to fill all of the spaces and

248
00:14:25,175 --> 00:14:28,615
Speaker 7: insulation works much better if it's complete. The problem is

249
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Speaker 7: if you've got old incandescent down lights, the old traditional ones,

250
00:14:32,495 --> 00:14:34,615
Speaker 7: it needs to be away from that. And yes, you're right,

251
00:14:34,655 --> 00:14:38,335
Speaker 7: there is a concern around it adhering to your insulation

252
00:14:38,575 --> 00:14:42,895
Speaker 7: or to the polystyrene insulation, adhering to the electrical cabling,

253
00:14:43,495 --> 00:14:45,775
Speaker 7: and you'll find that even when you go through and

254
00:14:45,855 --> 00:14:48,975
Speaker 7: remove it, you'll find some pieces are actually literally bonded

255
00:14:49,335 --> 00:14:53,015
Speaker 7: to the sheathing on the electrical cable, which is not ideal.

256
00:14:55,255 --> 00:14:57,655
Speaker 7: So yeah, there are teams that will come and do it.

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00:14:57,775 --> 00:15:03,415
Speaker 7: I would probably if you can safely and comprehensively remove

258
00:15:03,455 --> 00:15:06,655
Speaker 7: it have a team come in extract it from the

259
00:15:06,735 --> 00:15:11,695
Speaker 7: roof and replace it with good quality insulation. Ideally, given

260
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Speaker 7: the photographs that you've sent me of the conventional trust

261
00:15:14,655 --> 00:15:21,015
Speaker 7: roof to come through, do a layer of insulation that

262
00:15:21,095 --> 00:15:23,455
Speaker 7: sits on top of the ceiling bat and comes up

263
00:15:23,455 --> 00:15:25,295
Speaker 7: to the height of the bottom cord of the trust,

264
00:15:25,575 --> 00:15:29,095
Speaker 7: so probably one hundred millimeters, and then ideally do another

265
00:15:29,175 --> 00:15:32,375
Speaker 7: layer over the top of that at ninety degrees that

266
00:15:32,455 --> 00:15:35,295
Speaker 7: then goes over the top of all of that timber

267
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Speaker 7: that is part of the bottom cord of the trusts

268
00:15:37,935 --> 00:15:41,455
Speaker 7: and that stops some thermal breaks. And if you can

269
00:15:42,295 --> 00:15:47,215
Speaker 7: take out those conventional incandescent down lights, replace them with

270
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Speaker 7: energy efficient LED lighting. And you'll also find that the

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00:15:51,335 --> 00:15:54,535
Speaker 7: LED lighting, depending on which one you get, can either

272
00:15:54,535 --> 00:15:58,095
Speaker 7: be enclosed or abutted, so you can either a butt

273
00:15:58,295 --> 00:16:01,375
Speaker 7: the insulation up to the fitting, which means you don't

274
00:16:01,415 --> 00:16:03,535
Speaker 7: have lots of gaps in your insulation which means it

275
00:16:03,575 --> 00:16:07,215
Speaker 7: doesn't perform particularly well, or in some cases and you

276
00:16:07,255 --> 00:16:11,335
Speaker 7: have to check the individual fittings, you can and close

277
00:16:11,415 --> 00:16:13,615
Speaker 7: the insulation so you can butt up to it, and

278
00:16:13,655 --> 00:16:17,655
Speaker 7: then another layer of insulation can go over the top,

279
00:16:18,735 --> 00:16:21,975
Speaker 7: which is great. So the more comprehensive, the less gaps

280
00:16:21,975 --> 00:16:25,095
Speaker 7: you have in your insulation, the better it works. And

281
00:16:25,135 --> 00:16:27,775
Speaker 7: we know that you need to keep a gap around

282
00:16:28,215 --> 00:16:31,895
Speaker 7: insallation of downlights early ones, so you can get rid

283
00:16:31,935 --> 00:16:33,975
Speaker 7: of those gaps makes a huge difference to the insulation.

284
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Speaker 7: Someone helpfully has just called through and said the a

285
00:16:38,775 --> 00:16:44,975
Speaker 7: company that does this is called fluff Busters. So fluff Busters,

286
00:16:45,335 --> 00:16:49,015
Speaker 7: fluff Busters, Good on them. I think that's that'd be

287
00:16:49,015 --> 00:16:51,775
Speaker 7: a great opportunity. So Peter, I will reply to your email.

288
00:16:51,815 --> 00:16:53,535
Speaker 7: But there you go, this bit of information for you

289
00:16:53,655 --> 00:16:56,695
Speaker 7: as well. I eight hundred eighty ten eighty the number

290
00:16:56,735 --> 00:16:58,495
Speaker 7: to call. Got a couple more texts, but I'd prefer

291
00:16:58,535 --> 00:17:01,735
Speaker 7: a call I eight hundred eighty ten eighty. Let's talk

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00:17:01,815 --> 00:17:06,215
Speaker 7: all things building, construction, legislation, product choices, and you know,

293
00:17:06,455 --> 00:17:11,495
Speaker 7: necessary upgrades. You know what was reasonable let's say ten

294
00:17:11,575 --> 00:17:14,495
Speaker 7: years ago, twenty years ago, thirty years ago, forty years ago,

295
00:17:14,575 --> 00:17:17,135
Speaker 7: fifty years ago, is probably not what we expect from

296
00:17:17,175 --> 00:17:20,375
Speaker 7: our buildings today. I had the privilege yesterday of going

297
00:17:20,415 --> 00:17:24,935
Speaker 7: through a house that is up for sale owned by

298
00:17:24,935 --> 00:17:28,455
Speaker 7: the same family for a number of years, partly a

299
00:17:28,615 --> 00:17:32,895
Speaker 7: very beautiful old villa that has remained untouched for seemingly

300
00:17:32,935 --> 00:17:35,375
Speaker 7: the last I think the last building consent, the last

301
00:17:35,415 --> 00:17:37,935
Speaker 7: actual building work was done sometime in the nineteen fifties,

302
00:17:37,975 --> 00:17:39,975
Speaker 7: so a little bit of a time capsule. But then

303
00:17:40,055 --> 00:17:42,175
Speaker 7: you take that building and you go, what are we

304
00:17:42,215 --> 00:17:44,095
Speaker 7: going to do with it now? I eight hundred, and

305
00:17:44,135 --> 00:17:45,415
Speaker 7: you might be in the same place. What are you

306
00:17:45,455 --> 00:17:47,455
Speaker 7: going to do now? I eight hundred eighty ten eighty.

307
00:17:47,455 --> 00:17:48,695
Speaker 7: That's what you can do. You can give me a

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Speaker 7: call twenty seven minutes after.

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Speaker 1: Six whether your painty was ceiling, fixing weres, or wondering

310
00:17:53,575 --> 00:17:55,655
Speaker 1: how to fix that hole in the wall. Give Peter

311
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Speaker 1: wolf Gaffer call on eight eighty, the resident builder on

312
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Speaker 1: News Dog z B.

313
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Speaker 7: And I have to say too, I went along to

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Speaker 7: the Radio Awards, which was lovely to go on Thursday evening,

315
00:18:10,775 --> 00:18:13,735
Speaker 7: and so listening to that report they're talking about. Actually

316
00:18:13,815 --> 00:18:16,655
Speaker 7: was delightful to see Heather's award being presented in the

317
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Speaker 7: fact that she had decided not to go to the

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Speaker 7: awards and continue working, so complete surprise for her to

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Speaker 7: get the saw Sir Paul Holme's Award for Outstanding Broadcasting.

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Speaker 7: But see Neva Rtteman, who recognized and also Daniel who

321
00:18:31,935 --> 00:18:35,655
Speaker 7: voiced that had some recognition as well, which is lovely.

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Speaker 7: So to see the I suppose the face behind the

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Speaker 7: voice is always quite a pleasure.

324
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Speaker 8: Yeah.

325
00:18:41,215 --> 00:18:44,695
Speaker 7: Oh eight D eighty is the number to call Debbie.

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00:18:44,735 --> 00:18:45,575
Speaker 7: Good morning to you.

327
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Speaker 11: Good good morning, how are you morning?

328
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Speaker 7: Delightfully so I think you at to bring it on now.

329
00:18:55,175 --> 00:18:58,295
Speaker 11: I've just meved into a new house, and the smaller

330
00:18:58,335 --> 00:19:02,495
Speaker 11: house a couple of things needed doing, but one I'm

331
00:19:02,535 --> 00:19:07,095
Speaker 11: looking at putting a deck on more of aly using

332
00:19:08,415 --> 00:19:14,975
Speaker 11: outside area. Sure, I've paid three four quotes. The square

333
00:19:15,055 --> 00:19:20,175
Speaker 11: metage of the deck is around about forty square meters,

334
00:19:22,255 --> 00:19:25,295
Speaker 11: and I'm not they're all going to say.

335
00:19:26,455 --> 00:19:29,695
Speaker 7: Queer quila yepe.

336
00:19:30,815 --> 00:19:34,935
Speaker 11: What do you recommend is the best one to go for?

337
00:19:35,175 --> 00:19:40,655
Speaker 11: Because most of them are saying clear And the average

338
00:19:40,695 --> 00:19:43,775
Speaker 11: price that I'm getting quotes for was about twelve to

339
00:19:44,015 --> 00:19:44,655
Speaker 11: three thousand.

340
00:19:46,815 --> 00:19:52,335
Speaker 7: Okay, that's probably not. I mean often I'm a bit

341
00:19:52,375 --> 00:19:56,655
Speaker 7: reluctant to sort of comment on pricing because you know,

342
00:19:57,015 --> 00:19:59,015
Speaker 7: I don't know what the site access is, like, how

343
00:19:59,095 --> 00:20:02,935
Speaker 7: high the deck is, whether there's some demolition work to do,

344
00:20:02,495 --> 00:20:04,775
Speaker 7: does the deck require a hand raute?

345
00:20:05,375 --> 00:20:06,935
Speaker 8: Is it more than a meta off the ground.

346
00:20:06,975 --> 00:20:13,255
Speaker 7: Okay, that's great. I think the best thing is that

347
00:20:13,295 --> 00:20:16,375
Speaker 7: you've got three prices, right, so it gives you a comparison.

348
00:20:16,855 --> 00:20:20,095
Speaker 7: Hopefully the prices are reasonably detailed so they explain what

349
00:20:20,175 --> 00:20:26,095
Speaker 7: they're going to do. Look, Queiler is often the kind

350
00:20:26,095 --> 00:20:28,735
Speaker 7: of you know, first cab off the rank in terms

351
00:20:28,775 --> 00:20:34,335
Speaker 7: of it's readily available, we know its reputations, it is

352
00:20:34,455 --> 00:20:38,375
Speaker 7: hard wearing, et cetera, et cetera. So people go, okay,

353
00:20:38,535 --> 00:20:42,335
Speaker 7: I can get Queler easily. It's reasonably competitive in terms

354
00:20:42,335 --> 00:20:47,295
Speaker 7: of pricing, so let's wack down some Quealer. And certainly

355
00:20:47,295 --> 00:20:49,455
Speaker 7: I've got nothing against it. I haven't used it for

356
00:20:49,495 --> 00:20:52,695
Speaker 7: a number of years. The last one that I did

357
00:20:52,775 --> 00:20:58,015
Speaker 7: I used Vitex, which is a similar It's another hardwood.

358
00:20:58,055 --> 00:21:02,255
Speaker 7: Obviously it's an important hardwood. So I used vytext decking

359
00:21:02,495 --> 00:21:05,255
Speaker 7: because I wanted a wider board, and also it was

360
00:21:05,295 --> 00:21:09,775
Speaker 7: readily available and it doesn't bleed out. The issue was

361
00:21:09,975 --> 00:21:13,335
Speaker 7: sometimes with Queeler at the very beginning is it will

362
00:21:13,375 --> 00:21:17,615
Speaker 7: stain right, so it'll leach out. You can deal with that.

363
00:21:17,775 --> 00:21:20,575
Speaker 7: It just don't put it on the driveway, don't put

364
00:21:20,615 --> 00:21:22,895
Speaker 7: it next to a path. Initially, those sorts of things,

365
00:21:22,975 --> 00:21:27,815
Speaker 7: So there's that. There's also you know, we often tend

366
00:21:27,815 --> 00:21:33,935
Speaker 7: to discount using softwords like New Zealand pine, but if

367
00:21:33,975 --> 00:21:38,175
Speaker 7: you get a decent quality New Zealand pine, and there

368
00:21:38,215 --> 00:21:40,175
Speaker 7: is a bit of variation in terms of the quality

369
00:21:40,175 --> 00:21:42,495
Speaker 7: of the timber. If you get a good quality New

370
00:21:42,615 --> 00:21:45,255
Speaker 7: Zealand pine and you look after it, I put a

371
00:21:45,255 --> 00:21:47,615
Speaker 7: sealer coat on it, you know, pretty much straight away,

372
00:21:49,295 --> 00:21:52,655
Speaker 7: and so on. It's also I think it looks okay.

373
00:21:53,455 --> 00:21:56,335
Speaker 7: You might find if budget is an issue, you could

374
00:21:56,335 --> 00:22:00,695
Speaker 7: save a little bit of money using some pine, but

375
00:22:00,735 --> 00:22:04,335
Speaker 7: then you will I would always recommend for hardwoods as well.

376
00:22:04,375 --> 00:22:07,695
Speaker 7: I would still recommend putting on some sort of sealer,

377
00:22:07,855 --> 00:22:11,455
Speaker 7: like a penetrating oil stain. After the timber has been

378
00:22:11,495 --> 00:22:13,735
Speaker 7: exposed for a little while, give it a thorough clean,

379
00:22:13,975 --> 00:22:17,375
Speaker 7: and then keep some sealer on it that'll protect it

380
00:22:17,415 --> 00:22:20,495
Speaker 7: long term. Talk to the guys about how they're going

381
00:22:20,495 --> 00:22:23,495
Speaker 7: to fix the deck down. Typically today we would do

382
00:22:23,695 --> 00:22:27,135
Speaker 7: stainless steel screws to fix it down. Just make sure

383
00:22:27,135 --> 00:22:29,135
Speaker 7: that that's in their pricing as well, because there is

384
00:22:29,175 --> 00:22:31,535
Speaker 7: a little bit of a difference between I mean, look,

385
00:22:31,575 --> 00:22:35,535
Speaker 7: I've seen some softwood decks and pine decks being nailed

386
00:22:35,535 --> 00:22:39,255
Speaker 7: down with gun nails right, and it just looks really shonky.

387
00:22:39,375 --> 00:22:44,335
Speaker 7: To be fair, it's fast and it's cheaper hopefully, but

388
00:22:44,495 --> 00:22:47,015
Speaker 7: it doesn't look great. So will they screw it? What

389
00:22:47,055 --> 00:22:50,455
Speaker 7: type of screws will they use? Nothing wrong with quila,

390
00:22:50,615 --> 00:22:52,255
Speaker 7: but you might want to have a look, even if

391
00:22:52,295 --> 00:22:55,335
Speaker 7: you take yourself down to the local timber merchant and

392
00:22:55,375 --> 00:22:57,935
Speaker 7: have a look. The difference between queller and maybe a

393
00:22:58,015 --> 00:23:01,175
Speaker 7: v tex. There's not a lot in terms of New

394
00:23:01,295 --> 00:23:06,015
Speaker 7: Zealand hardwoods around. I've used eucalyptus, but I'm not sure

395
00:23:06,055 --> 00:23:10,335
Speaker 7: how common that is to get it anymore. And then

396
00:23:10,495 --> 00:23:13,255
Speaker 7: there are composites as well. If it's like in a

397
00:23:13,335 --> 00:23:16,975
Speaker 7: shady area or you're worried about the slip resistance, there

398
00:23:17,015 --> 00:23:17,695
Speaker 7: are composites.

399
00:23:18,135 --> 00:23:19,415
Speaker 8: It tends to push the.

400
00:23:19,375 --> 00:23:22,375
Speaker 11: Proce slip resistance.

401
00:23:25,135 --> 00:23:29,775
Speaker 7: I mean, look, decks can get slippery, right, but generally

402
00:23:29,855 --> 00:23:31,855
Speaker 7: I've found because in the end you've got a board

403
00:23:31,895 --> 00:23:34,575
Speaker 7: and then you've got a gap, right, your slip resistance

404
00:23:34,855 --> 00:23:40,015
Speaker 7: is an effect that gap between the boards. Is the

405
00:23:40,095 --> 00:23:42,975
Speaker 7: deck sort of north facing south facing?

406
00:23:43,455 --> 00:23:44,415
Speaker 8: Is it quite sheltered?

407
00:23:46,015 --> 00:23:48,415
Speaker 11: It gets a person when you're down on it.

408
00:23:49,095 --> 00:23:53,135
Speaker 7: Okay, all right, but it'll be sheltered in the afternoon. Yeah, oh,

409
00:23:53,135 --> 00:23:55,535
Speaker 7: that's actually quite nice. It's a perfect place for it. Look,

410
00:23:55,775 --> 00:23:57,015
Speaker 7: I think you're doing everything right.

411
00:23:58,615 --> 00:23:58,775
Speaker 10: You know.

412
00:23:58,855 --> 00:24:01,575
Speaker 7: It's work that doesn't necessarily require a building consent because

413
00:24:01,615 --> 00:24:05,175
Speaker 7: it's less than a meter off the ground, which is good.

414
00:24:05,615 --> 00:24:08,055
Speaker 7: If you can use an LBP, that would be good,

415
00:24:08,055 --> 00:24:12,415
Speaker 7: but technically they don't a licensed building practitioner. So just

416
00:24:12,495 --> 00:24:14,655
Speaker 7: have a look on the quotes it should be. You know,

417
00:24:14,775 --> 00:24:18,935
Speaker 7: ideally they have their logo with stating whether or not

418
00:24:18,975 --> 00:24:21,655
Speaker 7: they're an LBP, or you can look them up online

419
00:24:23,335 --> 00:24:25,695
Speaker 7: talk to them about you know, do they what size

420
00:24:25,735 --> 00:24:29,935
Speaker 7: deposit they need, what guarantees they might have. The other thing,

421
00:24:29,975 --> 00:24:32,615
Speaker 7: and I saw it the other day, is that even

422
00:24:32,775 --> 00:24:36,975
Speaker 7: decks that don't require a building consent like yours, still

423
00:24:37,015 --> 00:24:39,095
Speaker 7: have to be built to the building code. So one

424
00:24:39,095 --> 00:24:42,775
Speaker 7: of the questions to ask the builder is what size

425
00:24:42,935 --> 00:24:45,815
Speaker 7: piles are you going to use? And one of the

426
00:24:45,855 --> 00:24:49,415
Speaker 7: most common common things that we see is using fence

427
00:24:49,495 --> 00:24:54,295
Speaker 7: posts or one hundred by one hundred square as piles

428
00:24:54,335 --> 00:24:56,295
Speaker 7: for the deck, and that's not compliant.

429
00:24:56,375 --> 00:24:57,215
Speaker 8: They need to be.

430
00:24:58,935 --> 00:25:01,855
Speaker 7: More structural piles, so sentin pile or a tanner pile

431
00:25:01,895 --> 00:25:03,695
Speaker 7: and they're one hundred and twenty five by one hundred

432
00:25:03,695 --> 00:25:06,535
Speaker 7: and twenty five and it's a classic mistake that you

433
00:25:06,575 --> 00:25:10,735
Speaker 7: see with people building decks. Yeah, yeah, so there you go.

434
00:25:11,335 --> 00:25:13,495
Speaker 7: That's that's sticking one I want. But good on you

435
00:25:13,535 --> 00:25:15,695
Speaker 7: for getting a couple of quotes. And then you know,

436
00:25:15,775 --> 00:25:17,375
Speaker 7: maybe we were talking about this.

437
00:25:17,415 --> 00:25:19,495
Speaker 11: The other choice of that I'm worried about.

438
00:25:19,655 --> 00:25:23,175
Speaker 7: Yeah, okay, nothing wrong with the queler, but there are

439
00:25:23,215 --> 00:25:26,295
Speaker 7: some other options, and to be fair, I wouldn't completely

440
00:25:26,335 --> 00:25:28,575
Speaker 7: discount using pine and putting a sealer on.

441
00:25:29,255 --> 00:25:31,415
Speaker 12: Okay, lovely, thank.

442
00:25:31,255 --> 00:25:31,815
Speaker 3: You all the best.

443
00:25:31,815 --> 00:25:34,815
Speaker 7: Lovely talk to you. Take care, Debbie, thank you your

444
00:25:34,855 --> 00:25:37,495
Speaker 7: news talk said B. We're talking all things building construction

445
00:25:37,575 --> 00:25:38,855
Speaker 7: and it good morning to you.

446
00:25:39,975 --> 00:25:40,255
Speaker 9: Hello.

447
00:25:41,415 --> 00:25:44,215
Speaker 13: I'm an Island Bay, Wellington and it's freezing.

448
00:25:45,255 --> 00:25:46,455
Speaker 8: Yes I can imagine.

449
00:25:47,175 --> 00:25:53,135
Speaker 13: Oh yeah, we've got we had very nice gas panel

450
00:25:53,175 --> 00:25:55,655
Speaker 13: heaters put on with a backseat running it. But it's

451
00:25:55,735 --> 00:25:59,975
Speaker 13: so expensive cut it's coming on by itself even at night,

452
00:26:00,695 --> 00:26:04,895
Speaker 13: and the plumber told me don't turn it right off,

453
00:26:05,455 --> 00:26:08,535
Speaker 13: and I agree, was on by itself and churns up

454
00:26:08,575 --> 00:26:11,415
Speaker 13: the gas and you know the bill will gets high.

455
00:26:11,535 --> 00:26:16,375
Speaker 13: But anyway, I'm not ringing you about that. So what

456
00:26:16,455 --> 00:26:21,135
Speaker 13: I'm bringing you about is health concerns about the polystyrene

457
00:26:21,215 --> 00:26:25,335
Speaker 13: insulation you are talking about. I just wonder what did

458
00:26:25,375 --> 00:26:29,495
Speaker 13: you what precautions did you take for your lungs while

459
00:26:29,535 --> 00:26:33,015
Speaker 13: you were brushing up polystyne and your ceiling.

460
00:26:36,295 --> 00:26:38,295
Speaker 7: Look it was it was twenty odd years ago. I

461
00:26:38,975 --> 00:26:42,015
Speaker 7: probably wore a mask. I probably could have done something

462
00:26:42,095 --> 00:26:42,815
Speaker 7: better than that.

463
00:26:44,175 --> 00:26:49,935
Speaker 13: You know, well, I would be we don't often and.

464
00:26:50,255 --> 00:26:52,535
Speaker 7: Look over the years, one of the things that I've

465
00:26:52,575 --> 00:26:56,775
Speaker 7: I've come to appreciate more and more is, you know,

466
00:26:56,815 --> 00:27:02,295
Speaker 7: the negative health impacts of dust, and that's in general, right,

467
00:27:02,335 --> 00:27:05,775
Speaker 7: And it was interesting. I was at a certified builder's

468
00:27:05,815 --> 00:27:08,935
Speaker 7: conference on Friday and one of the speakers was talking

469
00:27:08,935 --> 00:27:12,935
Speaker 7: about managing risk. And there is a significant risk from

470
00:27:13,135 --> 00:27:17,495
Speaker 7: dust of all sorts. Right, So yeah, having a decent

471
00:27:17,535 --> 00:27:21,015
Speaker 7: respirator type mask with a filter that fits well while

472
00:27:21,015 --> 00:27:23,135
Speaker 7: you're doing that work, Yes, it's a no brainer.

473
00:27:24,175 --> 00:27:28,775
Speaker 13: Well about what would it be twelve or fourteen years ago?

474
00:27:28,895 --> 00:27:35,175
Speaker 13: We had our old We're in a nineteen hundred villa, yep,

475
00:27:35,255 --> 00:27:39,855
Speaker 13: one story villa, and we had the insulation that had

476
00:27:39,855 --> 00:27:45,935
Speaker 13: been put down earlier years. Yes, replaced by new insulation

477
00:27:46,695 --> 00:27:49,335
Speaker 13: by a company, and they sent around these young people

478
00:27:50,055 --> 00:27:52,615
Speaker 13: and they I don't think they had anything on and

479
00:27:52,655 --> 00:27:55,775
Speaker 13: I could hear them coughing, and I kept meaning to

480
00:27:55,895 --> 00:27:58,935
Speaker 13: ring work Safe and reporting it, and I'm sorry to

481
00:27:58,975 --> 00:28:01,775
Speaker 13: say I never did so. I don't know what states

482
00:28:02,415 --> 00:28:05,415
Speaker 13: those young people's lungs are and now, but I would

483
00:28:05,855 --> 00:28:10,375
Speaker 13: be very, very keen to tell that the building industry

484
00:28:10,415 --> 00:28:14,215
Speaker 13: please take care of all that sort of stuff. And

485
00:28:14,295 --> 00:28:17,775
Speaker 13: when you do, like we had a small renovation done

486
00:28:17,775 --> 00:28:20,255
Speaker 13: at the back, they just left a whole lot of

487
00:28:20,295 --> 00:28:25,135
Speaker 13: sawdust and wood lying, you know, under the where the

488
00:28:25,135 --> 00:28:28,615
Speaker 13: floorboards are going. I would get out there they went

489
00:28:28,735 --> 00:28:31,895
Speaker 13: and clean it up, because that lies there and it

490
00:28:31,975 --> 00:28:36,375
Speaker 13: can cause allergies and hols concerns in later years. You know,

491
00:28:36,415 --> 00:28:40,495
Speaker 13: it just lies they're buying around, attracting mice and rats

492
00:28:40,695 --> 00:28:45,535
Speaker 13: and getting into people's lungs and causing problems.

493
00:28:45,855 --> 00:28:51,735
Speaker 14: I'm really concerned, thankfully, thankfully sorry, and I think thankfully

494
00:28:51,855 --> 00:28:54,095
Speaker 14: there has been a real focus on that, and it's

495
00:28:54,135 --> 00:28:58,815
Speaker 14: been sort of work Safe tends to like pick different

496
00:28:58,895 --> 00:29:00,975
Speaker 14: themes over time, and I know a couple of years

497
00:29:01,015 --> 00:29:05,255
Speaker 14: ago they had a very strong focus on basically dust control, right.

498
00:29:07,055 --> 00:29:09,655
Speaker 8: Which I think is absolutely I think it's.

499
00:29:09,495 --> 00:29:16,655
Speaker 13: So interesting the Boulder chap I apprentice.

500
00:29:17,015 --> 00:29:19,215
Speaker 7: Yeah, I know, but that's that might be up to

501
00:29:19,295 --> 00:29:23,215
Speaker 7: their boss to sort of inculcate that into them.

502
00:29:23,295 --> 00:29:25,175
Speaker 8: And look, I get what you're saying.

503
00:29:25,175 --> 00:29:27,575
Speaker 7: And I have the same issue with going on site

504
00:29:27,655 --> 00:29:31,855
Speaker 7: and watching you know, young guys often who don't wear

505
00:29:31,895 --> 00:29:34,855
Speaker 7: hearing protection because they haven't damaged there is, so it

506
00:29:34,855 --> 00:29:37,775
Speaker 7: doesn't impact on them. And it's only later in life

507
00:29:37,775 --> 00:29:40,535
Speaker 7: when you're leaning into conversations and you realize that you've

508
00:29:40,535 --> 00:29:44,495
Speaker 7: got hearing loss as a result of exposure to excessive

509
00:29:44,495 --> 00:29:46,495
Speaker 7: noise on a building site that you go, gee, I

510
00:29:46,535 --> 00:29:48,615
Speaker 7: wish I had have worn my ear muffs, you know,

511
00:29:48,735 --> 00:29:51,535
Speaker 7: ten years ago, and you probably find the same thing

512
00:29:51,655 --> 00:29:54,135
Speaker 7: with your lungs as well. Thanks for that and it

513
00:29:54,215 --> 00:29:57,935
Speaker 7: really appreciate it. But work Safe did have a big focus.

514
00:29:57,975 --> 00:30:00,775
Speaker 7: It was probably gosh, it's probably going back four or

515
00:30:00,815 --> 00:30:04,935
Speaker 7: five six years ago now, so looking at you know,

516
00:30:05,055 --> 00:30:09,935
Speaker 7: can you do extraction from your cutting directly into vacuums

517
00:30:10,015 --> 00:30:11,815
Speaker 7: or dust bags and that sort of thing.

518
00:30:13,495 --> 00:30:13,975
Speaker 8: To be fair.

519
00:30:13,975 --> 00:30:17,215
Speaker 7: At one stage I was involved in a discussion where

520
00:30:17,575 --> 00:30:22,735
Speaker 7: it was suggested that we ban brooms from site because

521
00:30:22,895 --> 00:30:26,415
Speaker 7: what they wanted to do was vacuum extraction of sort of.

522
00:30:26,455 --> 00:30:28,055
Speaker 7: You know, when you're having a tidy up on site,

523
00:30:28,135 --> 00:30:30,295
Speaker 7: don't use a broom, because if you've used a broom

524
00:30:30,295 --> 00:30:32,255
Speaker 7: on a building site, you tend to get these billowing

525
00:30:32,415 --> 00:30:36,575
Speaker 7: clouds of very fine dusk. I mean that's impractical, to

526
00:30:36,655 --> 00:30:39,775
Speaker 7: be fair, because there's all sorts of stuff that you

527
00:30:39,815 --> 00:30:41,535
Speaker 7: have to sweep up on a floor, and it's not

528
00:30:41,695 --> 00:30:45,375
Speaker 7: always suitable to use vacuum extraction for that type of thing.

529
00:30:45,415 --> 00:30:48,255
Speaker 7: But you can see where they're heading saying that. You know,

530
00:30:48,815 --> 00:30:52,375
Speaker 7: I've been to a number of sites nowadays where most

531
00:30:52,415 --> 00:30:55,335
Speaker 7: tools now are set up with extraction right, and the

532
00:30:56,015 --> 00:30:59,335
Speaker 7: vast difference to the sort of the air quality and

533
00:30:59,415 --> 00:31:03,335
Speaker 7: just the general working environment. If, for example, hooked up

534
00:31:03,335 --> 00:31:06,015
Speaker 7: to the back of the drop saw is a vac

535
00:31:06,095 --> 00:31:08,535
Speaker 7: that you know, maybe it comes on automatically when you

536
00:31:08,575 --> 00:31:12,695
Speaker 7: pull the trigger. That's not uncommon these days, or perhaps

537
00:31:13,095 --> 00:31:16,295
Speaker 7: certainly when you're sanding, certainly if you're cutting any sort

538
00:31:16,295 --> 00:31:19,015
Speaker 7: of five or cement sheet something like that, the right

539
00:31:19,055 --> 00:31:23,175
Speaker 7: tool with extraction makes a massive difference and has it

540
00:31:23,215 --> 00:31:25,415
Speaker 7: become a bit of an issue for me. It has

541
00:31:25,415 --> 00:31:28,815
Speaker 7: in the sense that I really don't like feeling like

542
00:31:28,895 --> 00:31:31,375
Speaker 7: I'm coughing and spluttering when I'm in the workshop. So

543
00:31:31,815 --> 00:31:36,015
Speaker 7: same thing my dropsaw is attached, has two sorts of extraction.

544
00:31:36,495 --> 00:31:41,295
Speaker 7: One it's bolted down against the wall, so any dust

545
00:31:41,335 --> 00:31:44,135
Speaker 7: that doesn't get extracted from where I've got the vacuum

546
00:31:44,135 --> 00:31:47,335
Speaker 7: cleaner attached to the port drops to the back of

547
00:31:47,375 --> 00:31:50,335
Speaker 7: the table, and I've got another extraction point there that

548
00:31:50,415 --> 00:31:54,415
Speaker 7: runs to a dust extractor. I've got a little portable

549
00:31:54,615 --> 00:31:57,895
Speaker 7: vacuum cleaner. Actually, there was a really good investment, little

550
00:31:58,415 --> 00:32:02,775
Speaker 7: eighteen portable little Robie one actually dust extractor that I

551
00:32:02,775 --> 00:32:05,175
Speaker 7: can carry around with me. So if I'm doing some sanding,

552
00:32:05,575 --> 00:32:07,335
Speaker 7: I just plug that straight into the back of the

553
00:32:07,375 --> 00:32:10,855
Speaker 7: sander and it goes straight into the It's a bagless one,

554
00:32:10,855 --> 00:32:12,255
Speaker 7: so you just tip it out later on into a

555
00:32:12,255 --> 00:32:15,295
Speaker 7: black plastic bag and into the rubbish. You do feel

556
00:32:15,295 --> 00:32:18,175
Speaker 7: a lot better, your tools work better if you're doing extraction,

557
00:32:18,295 --> 00:32:21,295
Speaker 7: so there's an upside to that as well. Anyway, there

558
00:32:21,335 --> 00:32:23,055
Speaker 7: ends of the lecture on dust. Oh eight hundred and

559
00:32:23,055 --> 00:32:25,015
Speaker 7: eighty ten eighty years. The number to call coming up

560
00:32:25,375 --> 00:32:30,295
Speaker 7: quarter to seven. Back with Danny after the break Squeaky.

561
00:32:29,935 --> 00:32:31,615
Speaker 3: Door or squeaky floor.

562
00:32:31,815 --> 00:32:35,215
Speaker 1: Get the right advice from Peter Wolfcare, the resident builder

563
00:32:35,335 --> 00:32:37,095
Speaker 1: on newstalksb.

564
00:32:37,055 --> 00:32:41,135
Speaker 7: Which is falling on for some of the conversation about decking.

565
00:32:41,135 --> 00:32:43,175
Speaker 7: Interesting couple of people of text. And we've had a

566
00:32:43,215 --> 00:32:45,655
Speaker 7: pine deck for twenty years north facing, still in perfect

567
00:32:45,695 --> 00:32:49,135
Speaker 7: condition morning peaked for my seventy years of experienced good

568
00:32:49,215 --> 00:32:52,975
Speaker 7: quality thirty two mili ten pine decking uncoded last way

569
00:32:53,015 --> 00:32:55,415
Speaker 7: longer than quilla. It might be replaced. You might have

570
00:32:55,455 --> 00:32:58,015
Speaker 7: to replace the quiller after twenty years. Thanks from Dave

571
00:32:58,055 --> 00:33:01,975
Speaker 7: from two to KAKA. Thank you Dave, much appreciated. What

572
00:33:02,055 --> 00:33:04,335
Speaker 7: was the other texts that come through? Can you please

573
00:33:04,335 --> 00:33:06,255
Speaker 7: say why fence post is no good for deck pole?

574
00:33:07,455 --> 00:33:09,775
Speaker 7: Fence posts are no good for deck piles simply because

575
00:33:09,815 --> 00:33:14,175
Speaker 7: that's not what's in the building code. So they might work,

576
00:33:14,415 --> 00:33:16,655
Speaker 7: but it's not in the building code. So the building

577
00:33:16,695 --> 00:33:20,215
Speaker 7: Code quite clearly states that any sort of pile supporting

578
00:33:20,255 --> 00:33:23,455
Speaker 7: a structure needs to be I think of a minimum

579
00:33:23,495 --> 00:33:25,535
Speaker 7: of one hundred and twenty five one hundred and twenty five,

580
00:33:25,575 --> 00:33:28,615
Speaker 7: so what we'd commonly call a Sentin pile or a

581
00:33:28,735 --> 00:33:29,415
Speaker 7: Tanner pile.

582
00:33:29,975 --> 00:33:30,735
Speaker 8: There might be other.

583
00:33:30,655 --> 00:33:34,695
Speaker 7: Brands out there as well, but they are heavier and.

584
00:33:35,055 --> 00:33:37,855
Speaker 8: That's just what the rules are. So this is this

585
00:33:38,055 --> 00:33:38,855
Speaker 8: thing where.

586
00:33:40,215 --> 00:33:44,375
Speaker 7: Construction that doesn't necessarily need a building consent still needs

587
00:33:44,415 --> 00:33:47,135
Speaker 7: to be done to the building code. And the Building

588
00:33:47,135 --> 00:33:50,015
Speaker 7: Code's quite clear about what type of timber you can

589
00:33:50,175 --> 00:33:55,095
Speaker 7: use for deck piles. But look so many that I see.

590
00:33:55,135 --> 00:33:57,175
Speaker 7: In fact, when I saw the other day, brand new deck,

591
00:33:57,975 --> 00:33:59,935
Speaker 7: same thing, one hundred, one hundred posts, and it's like

592
00:34:01,455 --> 00:34:04,015
Speaker 7: if it was being inspected, it would fail. And it's

593
00:34:04,055 --> 00:34:06,735
Speaker 7: noncompliant because it doesn't comply the building code. Oh, eight

594
00:34:06,855 --> 00:34:09,775
Speaker 7: hundred eighty ten eighty is the number to call. Actually,

595
00:34:09,775 --> 00:34:11,895
Speaker 7: this is an interesting one too. Hey, Pete, we did

596
00:34:11,935 --> 00:34:14,855
Speaker 7: a deck last Christmas. We used a company called Stop Digging.

597
00:34:15,655 --> 00:34:18,495
Speaker 7: Simon and his crew use screw piles and I must

598
00:34:18,495 --> 00:34:20,295
Speaker 7: say it was fast and it was an awesome job.

599
00:34:20,295 --> 00:34:21,695
Speaker 7: We're so super happy with the deck.

600
00:34:22,215 --> 00:34:22,535
Speaker 8: Interesting.

601
00:34:22,575 --> 00:34:25,095
Speaker 7: I bumped into the guys from Stop Digging who do

602
00:34:25,175 --> 00:34:27,815
Speaker 7: the screw piles, on Friday at the New Zealand Certified

603
00:34:27,815 --> 00:34:30,375
Speaker 7: Builders Conference, and I've met them on a number of occasions.

604
00:34:30,375 --> 00:34:33,175
Speaker 7: I'll probably see them again this weekend.

605
00:34:33,055 --> 00:34:33,895
Speaker 8: At field Days.

606
00:34:34,655 --> 00:34:34,855
Speaker 10: Yeah.

607
00:34:34,895 --> 00:34:39,015
Speaker 7: Great alternative to be fair, So rather than the conventional approach,

608
00:34:39,015 --> 00:34:41,055
Speaker 7: which I've done hundreds of times. You get there, you

609
00:34:41,055 --> 00:34:44,495
Speaker 7: dig a hole, you get a post, You've put concrete

610
00:34:44,495 --> 00:34:46,095
Speaker 7: around it, You wait for the concrete to go off,

611
00:34:46,095 --> 00:34:49,175
Speaker 7: you trim the post, you get these guys in. They

612
00:34:49,215 --> 00:34:52,255
Speaker 7: come through, they put a screw pile in, they set

613
00:34:52,295 --> 00:34:55,295
Speaker 7: it to exactly the right height, and then you just

614
00:34:55,375 --> 00:34:58,815
Speaker 7: simply fix your timber bearers directly to the top of that.

615
00:34:58,975 --> 00:35:01,775
Speaker 7: So no digging, nothing to take away, nothing to bring in,

616
00:35:01,975 --> 00:35:04,335
Speaker 7: just these guys. So yep, I agree with you there.

617
00:35:04,375 --> 00:35:07,375
Speaker 7: Thanks for you call text Rob a very good morning

618
00:35:07,415 --> 00:35:07,695
Speaker 7: to you.

619
00:35:09,135 --> 00:35:09,775
Speaker 15: Morning fete.

620
00:35:09,815 --> 00:35:09,975
Speaker 9: Hey.

621
00:35:10,255 --> 00:35:13,535
Speaker 15: Recently I moved on to a life sentence block, right,

622
00:35:13,575 --> 00:35:16,415
Speaker 15: and I'm wanting to build a hard stand area for

623
00:35:16,575 --> 00:35:19,775
Speaker 15: storing your like trailers, farm implements, and other bits and pieces.

624
00:35:19,855 --> 00:35:23,175
Speaker 15: Now I've probably down about two point fifty got rid

625
00:35:23,175 --> 00:35:24,975
Speaker 15: of the top soil, some down to the clay. What's

626
00:35:24,975 --> 00:35:27,895
Speaker 15: the recipe for making a hard standary? What do I

627
00:35:27,935 --> 00:35:28,895
Speaker 15: put on top of that?

628
00:35:29,455 --> 00:35:29,855
Speaker 8: Okay?

629
00:35:29,935 --> 00:35:32,615
Speaker 7: I think the best thing you can do is if

630
00:35:32,655 --> 00:35:35,175
Speaker 7: you've got it down to like, take the top soil

631
00:35:35,215 --> 00:35:39,335
Speaker 7: off so it's looking reasonably compacted right or reasonably firm.

632
00:35:39,615 --> 00:35:45,415
Speaker 7: Is make sure you do geotextile cloth, so some I

633
00:35:45,455 --> 00:35:47,895
Speaker 7: think one of the brands is like Bittom cloth. You'll

634
00:35:47,895 --> 00:35:50,935
Speaker 7: see it often on roadworks, interestingly enough, but it's it's

635
00:35:51,015 --> 00:35:56,495
Speaker 7: often specified underneath compacted hardfell And the beauty of it

636
00:35:56,575 --> 00:36:00,135
Speaker 7: is is what it allows is the water to percolate through, right,

637
00:36:00,495 --> 00:36:04,615
Speaker 7: but it stops the soil over time coming up and

638
00:36:04,855 --> 00:36:08,775
Speaker 7: or it stops the metal being punched into the clay. Right,

639
00:36:08,895 --> 00:36:13,775
Speaker 7: So good quality, heavy duty geer textile cloth down and

640
00:36:13,815 --> 00:36:16,975
Speaker 7: then you could run your compact your fill over the top,

641
00:36:17,375 --> 00:36:20,695
Speaker 7: maybe with something that's a little bit chunkier at the bottom,

642
00:36:20,935 --> 00:36:25,175
Speaker 7: so sort of around fifty mil and then if you

643
00:36:25,175 --> 00:36:27,015
Speaker 7: you'd get a layer or two of that on maybe

644
00:36:27,055 --> 00:36:32,095
Speaker 7: one hundred mili compacted if you can, and then dress

645
00:36:32,175 --> 00:36:34,255
Speaker 7: that off with maybe something a little bit finer. But

646
00:36:34,535 --> 00:36:38,135
Speaker 7: the gear textile cloth is what makes all the difference.

647
00:36:38,535 --> 00:36:41,895
Speaker 7: That'll stop it turning into mush in about two years time.

648
00:36:43,055 --> 00:36:44,975
Speaker 15: Yeah, cause I got a delivery on what they call

649
00:36:45,015 --> 00:36:48,655
Speaker 15: a run off ped metal, which is quite a ton.

650
00:36:48,975 --> 00:36:53,935
Speaker 15: But you get some massive bowls half a meter in diameter.

651
00:36:56,935 --> 00:36:59,615
Speaker 7: You know, half a meter in diameter is way too big.

652
00:36:59,895 --> 00:37:01,655
Speaker 7: You keep those for the little rock wall that you'll

653
00:37:01,695 --> 00:37:04,495
Speaker 7: do around the perimeter of it. The other thing is

654
00:37:04,655 --> 00:37:08,415
Speaker 7: when you're when you've that down to clay, is there

655
00:37:08,455 --> 00:37:09,095
Speaker 7: a little bit of.

656
00:37:09,055 --> 00:37:09,655
Speaker 8: Fall on it?

657
00:37:10,935 --> 00:37:11,295
Speaker 10: Yeah?

658
00:37:11,375 --> 00:37:14,455
Speaker 7: Okay, all right, So ideally at the bottom of that,

659
00:37:15,135 --> 00:37:18,655
Speaker 7: maybe do some overcoil and take any water that collecks

660
00:37:18,655 --> 00:37:21,335
Speaker 7: in there and run that further off down the property.

661
00:37:21,415 --> 00:37:23,615
Speaker 7: If you dug a trench from the let's say it

662
00:37:24,175 --> 00:37:26,655
Speaker 7: all falls sort of to one corner right at that

663
00:37:26,775 --> 00:37:29,415
Speaker 7: point there, I'd be inclined maybe along one edge to

664
00:37:29,455 --> 00:37:32,655
Speaker 7: put some drainage material and like black snake or something

665
00:37:32,695 --> 00:37:35,815
Speaker 7: like that, just so that the water that percolates through

666
00:37:35,855 --> 00:37:40,015
Speaker 7: the metal through the stones will find its way through

667
00:37:40,095 --> 00:37:42,855
Speaker 7: that to some drainage and be drained away rather than

668
00:37:42,895 --> 00:37:46,735
Speaker 7: the whole thing, especially if you've excavated let's say three sides.

669
00:37:47,735 --> 00:37:51,015
Speaker 7: You know, if it holds water, it'll it'll get soft

670
00:37:51,135 --> 00:37:52,375
Speaker 7: and then it gets soft.

671
00:37:52,655 --> 00:37:55,415
Speaker 15: Yeah, turn over one hundred and fifty meters of an

672
00:37:55,455 --> 00:37:56,415
Speaker 15: overcoil so far.

673
00:37:56,415 --> 00:38:00,775
Speaker 7: Oh, fantastic, Okay, And where that actually goes somewhere, because

674
00:38:00,935 --> 00:38:02,735
Speaker 7: often you see it just buried in the ground.

675
00:38:04,295 --> 00:38:08,055
Speaker 15: It goes out to a paddock that's lower just overflows.

676
00:38:08,975 --> 00:38:12,095
Speaker 7: Awesome, But again, the gear textile cloth is what makes

677
00:38:12,135 --> 00:38:13,935
Speaker 7: all the difference. And if you look at you know,

678
00:38:14,015 --> 00:38:16,615
Speaker 7: like if we're often if we're doing setting up for

679
00:38:16,655 --> 00:38:18,855
Speaker 7: a site, right, you know, you're you rip off the

680
00:38:18,855 --> 00:38:21,455
Speaker 7: top soil on the driveway and then they'll back the

681
00:38:21,495 --> 00:38:24,895
Speaker 7: truck and tip the metal straight onto the clay. And

682
00:38:25,175 --> 00:38:26,975
Speaker 7: you know, you drive up and down for a couple

683
00:38:27,015 --> 00:38:28,615
Speaker 7: of months while you're building the house, and what you

684
00:38:28,655 --> 00:38:30,935
Speaker 7: find is that most of that metal just gets pushed

685
00:38:30,935 --> 00:38:34,735
Speaker 7: down into the clay and then the mud starts to

686
00:38:34,775 --> 00:38:37,095
Speaker 7: come up and then you've got you know, mud tracking

687
00:38:37,135 --> 00:38:40,015
Speaker 7: out onto the road, all that sort of thing. Invest

688
00:38:40,015 --> 00:38:42,455
Speaker 7: in the gear textile cloth in your instance, put the

689
00:38:42,495 --> 00:38:46,615
Speaker 7: metal on top. It'll that's massive difference. That's that's the

690
00:38:46,695 --> 00:38:50,015
Speaker 7: second ingredient. Very much pleasure, all the best, Thank you,

691
00:38:50,775 --> 00:38:51,095
Speaker 7: take care.

692
00:38:51,455 --> 00:38:51,575
Speaker 3: Then.

693
00:38:51,815 --> 00:38:55,175
Speaker 8: Oh eight hundred eighty is the number to call. Hello June.

694
00:38:55,695 --> 00:39:03,215
Speaker 16: Oh hello, Paint. I'm just yeah, I'm pretty cold. Just

695
00:39:03,255 --> 00:39:05,655
Speaker 16: bringing up about minor residential units.

696
00:39:05,735 --> 00:39:05,975
Speaker 17: Yep.

697
00:39:06,295 --> 00:39:10,535
Speaker 16: And we're part of an accessory building and I thought

698
00:39:10,535 --> 00:39:15,055
Speaker 16: they had to be a standalone but it was actually

699
00:39:15,055 --> 00:39:17,575
Speaker 16: a sleepout. It's not our probably it's a neighbor's property

700
00:39:17,735 --> 00:39:19,975
Speaker 16: and we're in a private naan, so I'm concerned about

701
00:39:20,095 --> 00:39:21,495
Speaker 16: this becoming an airbnb.

702
00:39:21,935 --> 00:39:22,095
Speaker 8: Right.

703
00:39:22,975 --> 00:39:25,455
Speaker 16: He had a couple of years ago built an eighty

704
00:39:25,495 --> 00:39:30,175
Speaker 16: three accessory building garage, and he built the roof space

705
00:39:30,575 --> 00:39:33,295
Speaker 16: like another story. It is only five point four to five,

706
00:39:33,335 --> 00:39:37,335
Speaker 16: so it's below that five point five and he said

707
00:39:37,335 --> 00:39:41,255
Speaker 16: it was awful storage On their left side, he toilet, shower, sink,

708
00:39:42,215 --> 00:39:45,455
Speaker 16: he called a yoga room or whatever. And as soon

709
00:39:45,495 --> 00:39:47,815
Speaker 16: as it got built here it became a sleepout. But

710
00:39:47,855 --> 00:39:51,055
Speaker 16: now he's turned it into a minor residential unit. By

711
00:39:51,455 --> 00:39:54,775
Speaker 16: he's got a mizzanine he calls it Mizzanine story. But

712
00:39:55,295 --> 00:40:01,415
Speaker 16: it's the same floor as the garage. Openly, he's got windows,

713
00:40:01,415 --> 00:40:06,295
Speaker 16: big windows over in that other corner, can you.

714
00:40:06,535 --> 00:40:09,135
Speaker 7: And so the main thing about all of this is

715
00:40:09,175 --> 00:40:11,735
Speaker 7: that as soon as it has sanitary fittings in it,

716
00:40:11,775 --> 00:40:14,655
Speaker 7: and certainly as soon as it becomes occupied, that work

717
00:40:14,815 --> 00:40:17,975
Speaker 7: should have had a building consent. So that's the most straightforward.

718
00:40:18,055 --> 00:40:20,575
Speaker 7: Next question is did that work get a building consent?

719
00:40:20,735 --> 00:40:20,815
Speaker 11: Oh?

720
00:40:20,935 --> 00:40:24,175
Speaker 16: Yes, yes, it's all been Yes, yet it's all been

721
00:40:24,215 --> 00:40:26,895
Speaker 16: done properly. I mean it's being new, you know. But

722
00:40:27,015 --> 00:40:29,015
Speaker 16: the thing is Pete Ken because you've got to have

723
00:40:29,095 --> 00:40:31,855
Speaker 16: an area thirty five square meters minimum for a minor

724
00:40:31,895 --> 00:40:36,015
Speaker 16: residential unit. So you've got a ladder up into this

725
00:40:36,335 --> 00:40:40,135
Speaker 16: floor to sleep that goes sort of over into the

726
00:40:40,175 --> 00:40:43,335
Speaker 16: garage roof space, and he's partitioned off some of it.

727
00:40:44,815 --> 00:40:47,695
Speaker 16: Does that become that level? Does that become part of

728
00:40:47,695 --> 00:40:50,055
Speaker 16: the thirty five square meters because it would be too

729
00:40:50,055 --> 00:40:50,975
Speaker 16: small without it.

730
00:40:52,215 --> 00:40:55,495
Speaker 7: Yeah, I'm suspicious of whether or not that work was

731
00:40:55,535 --> 00:40:59,655
Speaker 7: consented because typically if it's even if it's secondary access

732
00:40:59,735 --> 00:41:03,775
Speaker 7: to a space, a ladder doesn't comply with the building coat, right,

733
00:41:03,855 --> 00:41:07,575
Speaker 7: So but I thought I wonder I would actually check.

734
00:41:08,815 --> 00:41:11,495
Speaker 16: Oh, he's had people, he's had to counsel there. Because

735
00:41:11,535 --> 00:41:15,695
Speaker 16: of my intimidation, I've said, oh no, that's parting me

736
00:41:15,735 --> 00:41:16,575
Speaker 16: off of that paper.

737
00:41:16,695 --> 00:41:16,895
Speaker 8: Right.

738
00:41:17,535 --> 00:41:19,975
Speaker 7: Look, if it does have a building consent, then there's

739
00:41:20,055 --> 00:41:23,015
Speaker 7: not actually a lot that you can do about it

740
00:41:23,055 --> 00:41:25,695
Speaker 7: if it's being consented. I suspect that part of it,

741
00:41:25,815 --> 00:41:27,975
Speaker 7: or he might have got a building consent for the

742
00:41:28,015 --> 00:41:30,495
Speaker 7: first work, but then the second work didn't back after

743
00:41:30,535 --> 00:41:31,135
Speaker 7: the break.

744
00:41:31,015 --> 00:41:33,935
Speaker 1: Whether you're pety was stealing, fixing with fens or wondering

745
00:41:33,935 --> 00:41:36,015
Speaker 1: how to fix that hole in the wall. Give Peter

746
00:41:36,095 --> 00:41:41,015
Speaker 1: wolf Cap call on eighty the resident builder on youth Talks.

747
00:41:41,015 --> 00:41:43,055
Speaker 3: That'd be your news talks.

748
00:41:43,055 --> 00:41:45,415
Speaker 7: There'd be Peter wolf Camp with you this morning. Eight

749
00:41:45,495 --> 00:41:48,215
Speaker 7: hundred and eighty ten eighty is the number to call

750
00:41:48,855 --> 00:41:53,415
Speaker 7: building questions of any variety. We're talking decking, we're talking residential, minor,

751
00:41:53,695 --> 00:41:57,575
Speaker 7: minor dwellings. That was during just prior to the news again,

752
00:41:57,735 --> 00:42:01,495
Speaker 7: just you know. I think what happens sometimes with projects

753
00:42:01,575 --> 00:42:03,455
Speaker 7: is that some of the work gets a building consent,

754
00:42:03,935 --> 00:42:08,255
Speaker 7: and then there's might call project creep where it grows

755
00:42:08,295 --> 00:42:11,135
Speaker 7: and grows and grows, and while the council might have

756
00:42:11,175 --> 00:42:15,015
Speaker 7: issued consent for part of the work or all of

757
00:42:15,055 --> 00:42:19,255
Speaker 7: the work, but then subsequent changes that should have required

758
00:42:19,255 --> 00:42:23,335
Speaker 7: a building consent don't always get one either. And certainly

759
00:42:23,375 --> 00:42:27,335
Speaker 7: from her comments about a mezzanine floor that's habitable and

760
00:42:27,455 --> 00:42:32,495
Speaker 7: accessible with a ladder, I mean that wouldn't get building

761
00:42:32,495 --> 00:42:36,975
Speaker 7: consent to be fair. To be fair, getting sign off

762
00:42:36,975 --> 00:42:39,695
Speaker 7: on a house that had a bunk bed was quite

763
00:42:39,815 --> 00:42:45,095
Speaker 7: challenging on one occasion. So the idea of you being

764
00:42:45,135 --> 00:42:47,095
Speaker 7: able to move up and down to a sleeping space

765
00:42:47,815 --> 00:42:50,935
Speaker 7: on something that didn't look like a set of stairs

766
00:42:51,455 --> 00:42:54,455
Speaker 7: would be unlikely. Oh, eight hundred eighty ten eighty is

767
00:42:54,495 --> 00:42:57,135
Speaker 7: the number to call, coming up eight minutes after seven

768
00:42:57,495 --> 00:42:59,815
Speaker 7: eight hundred eighty ten eighty. Now he's a quick one.

769
00:43:00,975 --> 00:43:02,855
Speaker 8: Yeah. Sorry. This text came in a little bit.

770
00:43:02,735 --> 00:43:08,335
Speaker 7: Earlier right where talking here we go brick from their home.

771
00:43:08,415 --> 00:43:11,375
Speaker 7: We'd like to insulate the external walls. There is no

772
00:43:11,535 --> 00:43:15,495
Speaker 7: building paper, so we're wondering whether a retrofit building paper

773
00:43:15,615 --> 00:43:19,415
Speaker 7: and pads of insulation or a blowing in insulation. They

774
00:43:19,455 --> 00:43:22,415
Speaker 7: mentioned a company would be a better solution. Our concerns

775
00:43:22,415 --> 00:43:25,015
Speaker 7: are around needing a gap between the insulation and the

776
00:43:25,095 --> 00:43:28,575
Speaker 7: cladding e ei the brick, as well as preventing moisture

777
00:43:28,615 --> 00:43:33,335
Speaker 7: around the framing. The blowing insulation means losing the air gap,

778
00:43:33,935 --> 00:43:37,215
Speaker 7: but they promote it as water repellent but breathable, and

779
00:43:37,255 --> 00:43:40,135
Speaker 7: it would allow moisture to evaporate out. What would your

780
00:43:40,175 --> 00:43:46,455
Speaker 7: recommendation be for retrofitting insulation in this case? I mean,

781
00:43:46,855 --> 00:43:50,135
Speaker 7: I've always had a concern around the idea of retrofitting

782
00:43:50,255 --> 00:43:56,855
Speaker 7: or blowing or injected insulation systems into between timber framing

783
00:43:56,975 --> 00:44:01,135
Speaker 7: plasterboard lining on the inside. Timber framing often no building

784
00:44:01,135 --> 00:44:03,495
Speaker 7: paper on the outside of that and then a gap

785
00:44:03,535 --> 00:44:06,335
Speaker 7: of about forty millimeters and then it's the back of

786
00:44:06,375 --> 00:44:08,495
Speaker 7: the brickwork, and then the brick is exposed to the

787
00:44:08,495 --> 00:44:12,095
Speaker 7: elements on the other face. So typically that works to

788
00:44:12,135 --> 00:44:14,815
Speaker 7: stay weather type by allowing any moisture that might get

789
00:44:14,855 --> 00:44:17,775
Speaker 7: through the brickwork to drain down the back of the

790
00:44:17,775 --> 00:44:20,175
Speaker 7: brick surface and out through the weatpoles at the bottom.

791
00:44:20,295 --> 00:44:21,695
Speaker 8: So then you go, okay, well, if.

792
00:44:21,535 --> 00:44:24,375
Speaker 7: I fill that up, then that drainage path and that

793
00:44:24,535 --> 00:44:33,735
Speaker 7: drying path are blocked off. There does seem to have

794
00:44:33,775 --> 00:44:38,095
Speaker 7: been some significant development in the technology, let's say, around

795
00:44:38,135 --> 00:44:41,535
Speaker 7: the type of material that's introduced to that space. So

796
00:44:41,575 --> 00:44:45,015
Speaker 7: if you are doing an injected system, some of the

797
00:44:45,055 --> 00:44:49,375
Speaker 7: systems are it's not water repellent, it's hydrophobic, so water

798
00:44:49,575 --> 00:44:53,575
Speaker 7: retreats from it rather than being absorbed into it. The

799
00:44:53,615 --> 00:44:56,695
Speaker 7: other thing, and discussions that I've had at any number

800
00:44:56,695 --> 00:44:58,975
Speaker 7: of home shows over the last couple of probably two

801
00:44:59,055 --> 00:45:02,255
Speaker 7: or three years, has been that many of the firms

802
00:45:02,295 --> 00:45:06,055
Speaker 7: that do this will also do a seiler coat over

803
00:45:06,055 --> 00:45:09,575
Speaker 7: the brickwork, so reducing the amount of moisture that might

804
00:45:09,735 --> 00:45:15,055
Speaker 7: migrate through the brickwork into that cavity. Space, so waterproof

805
00:45:15,095 --> 00:45:17,415
Speaker 7: seiler on the outside of the brick stops some of

806
00:45:17,415 --> 00:45:21,455
Speaker 7: that movement, and then the risk of moisture being trapped

807
00:45:21,535 --> 00:45:24,855
Speaker 7: by the insulation inside there and causing lots of other

808
00:45:24,895 --> 00:45:30,575
Speaker 7: problems seems to be deleted or reduced. Any of these

809
00:45:30,615 --> 00:45:35,255
Speaker 7: systems should have either code mark or brand's appraisal, and

810
00:45:35,775 --> 00:45:39,055
Speaker 7: that work regardless of who does it and all the

811
00:45:39,055 --> 00:45:43,495
Speaker 7: rest of it. Putting insulation in an exterior existing exterior

812
00:45:43,615 --> 00:45:46,895
Speaker 7: wall requires a building consent or an exemption from the

813
00:45:46,895 --> 00:45:49,575
Speaker 7: building consent, but that's got to be signed off by council.

814
00:45:50,695 --> 00:45:53,695
Speaker 7: So if any company that you're engaged with, they need

815
00:45:53,735 --> 00:45:57,655
Speaker 7: to provide you with a compliance pathway basically saying yep,

816
00:45:57,855 --> 00:46:00,935
Speaker 7: either here's our way of getting a building consent, or

817
00:46:01,655 --> 00:46:04,735
Speaker 7: here's something from council informing you as the home owner

818
00:46:04,815 --> 00:46:06,855
Speaker 7: that you don't need a building concent So I think

819
00:46:06,895 --> 00:46:09,255
Speaker 7: if you cover those things off, you can go ahead

820
00:46:09,255 --> 00:46:14,295
Speaker 7: and make choices from there, taking plasterboard off, getting building

821
00:46:14,295 --> 00:46:17,615
Speaker 7: paper into each of those little cavities between studs and knogs,

822
00:46:17,655 --> 00:46:22,095
Speaker 7: and putting in a pad. Insulation of whatever variety will

823
00:46:22,135 --> 00:46:24,735
Speaker 7: also require a building consent, by the way, Oh eight

824
00:46:24,855 --> 00:46:26,735
Speaker 7: hundred and eighty ten eighty the number to call Sally.

825
00:46:26,775 --> 00:46:27,615
Speaker 7: Good morning to you.

826
00:46:28,975 --> 00:46:32,255
Speaker 18: Ah, yes, good morning, Pete. There's an ad coming over

827
00:46:32,295 --> 00:46:38,735
Speaker 18: the radio constantly, don't paint your roof, seal it. Well,

828
00:46:38,775 --> 00:46:42,895
Speaker 18: they don't say the sealer is. And I wondered if

829
00:46:42,935 --> 00:46:46,535
Speaker 18: you could recommend anyone that just to look at my roof.

830
00:46:46,535 --> 00:46:49,295
Speaker 18: Whe I don't want to spend money on if it's

831
00:46:49,295 --> 00:46:51,255
Speaker 18: not necessary.

832
00:46:51,415 --> 00:46:57,295
Speaker 7: Yeah, look, there is I understand advertising to some degree,

833
00:46:57,695 --> 00:47:01,535
Speaker 7: and I understand that's a very popular phrase at the moment.

834
00:47:03,135 --> 00:47:06,575
Speaker 7: There is nothing wrong with painting your roof, right. There's

835
00:47:06,615 --> 00:47:10,815
Speaker 7: lots of things right about painting your roof. So let's

836
00:47:10,815 --> 00:47:15,415
Speaker 7: say you've got an older metal roof and it requires

837
00:47:16,255 --> 00:47:19,415
Speaker 7: you want to continue to protect it. Protecting it with

838
00:47:19,495 --> 00:47:22,775
Speaker 7: a coat of paint is a very good thing to do.

839
00:47:23,975 --> 00:47:26,815
Speaker 7: Even if you've got let's say an older color steel

840
00:47:26,855 --> 00:47:29,175
Speaker 7: roof that started to fade and you want it to

841
00:47:29,215 --> 00:47:32,975
Speaker 7: look better, painting that with the right paint, with the

842
00:47:33,055 --> 00:47:35,975
Speaker 7: right applicator is a good thing to do. So there

843
00:47:36,055 --> 00:47:41,775
Speaker 7: is nothing wrong with painting your roof. Nine tiles okay,

844
00:47:41,855 --> 00:47:46,735
Speaker 7: and again, concrete tiles typically you can repaint them quite successfully,

845
00:47:47,655 --> 00:47:51,415
Speaker 7: or if they're a concrete tile that's sort of natural looking.

846
00:47:51,535 --> 00:47:56,055
Speaker 7: You can have it sealed with a spray seiler on

847
00:47:56,135 --> 00:48:00,135
Speaker 7: top of it, which is not necessarily a colored coating.

848
00:48:00,175 --> 00:48:03,415
Speaker 7: It might be a clear coating, and that is also

849
00:48:03,535 --> 00:48:08,495
Speaker 7: very good to do. So what your roof is a

850
00:48:08,495 --> 00:48:11,415
Speaker 7: concrete tile roof, is it colored or is it has

851
00:48:11,455 --> 00:48:12,735
Speaker 7: the color already worn off?

852
00:48:15,015 --> 00:48:16,295
Speaker 18: Still got some color in it?

853
00:48:16,455 --> 00:48:16,695
Speaker 8: Yeah?

854
00:48:17,135 --> 00:48:17,535
Speaker 9: A lot.

855
00:48:18,375 --> 00:48:19,335
Speaker 8: Yeah.

856
00:48:19,375 --> 00:48:21,615
Speaker 7: Look, the last job that I did, or one of

857
00:48:21,655 --> 00:48:24,895
Speaker 7: the last jobs that we did this on, was a

858
00:48:24,975 --> 00:48:30,375
Speaker 7: sort of nineteen sixties brick and tile house. The roof

859
00:48:30,495 --> 00:48:33,175
Speaker 7: was in its original state. Obviously it had lost a

860
00:48:33,215 --> 00:48:36,095
Speaker 7: bit of color over the time. We got a team

861
00:48:36,135 --> 00:48:40,135
Speaker 7: in to thoroughly clean it, make any necessary repairs, you know,

862
00:48:40,295 --> 00:48:43,295
Speaker 7: like to hips and ridges where maybe some of the

863
00:48:43,375 --> 00:48:46,815
Speaker 7: mortar had cracked, and then they simply applied roof paint

864
00:48:46,935 --> 00:48:50,295
Speaker 7: over the entire surface, and gosh, I think I did

865
00:48:50,295 --> 00:48:53,895
Speaker 7: that job maybe ten years ago. Still looks really good today.

866
00:48:54,095 --> 00:49:01,015
Speaker 7: So painting is definitely an option. Mine is nineteen seventy five,

867
00:49:01,215 --> 00:49:06,055
Speaker 7: similar vintage, then similar vintage, So yeah, there's lots of

868
00:49:06,055 --> 00:49:11,215
Speaker 7: options for painting. There's a place for roof selant. In

869
00:49:11,255 --> 00:49:13,855
Speaker 7: the same way that I did a repair on a

870
00:49:13,895 --> 00:49:19,175
Speaker 7: small flat roof the other day a month ago, using

871
00:49:19,535 --> 00:49:22,335
Speaker 7: an application of a product called Injuris right, which is

872
00:49:22,335 --> 00:49:25,615
Speaker 7: a silicon based waterproof and compound. What I need to

873
00:49:25,615 --> 00:49:28,615
Speaker 7: do is extend the life of that roof and give

874
00:49:28,655 --> 00:49:30,815
Speaker 7: it some coating to ensure that the leak that I

875
00:49:30,895 --> 00:49:34,375
Speaker 7: had earlier in the year won't come back. I've applied

876
00:49:34,375 --> 00:49:37,575
Speaker 7: that in Juris over the surface, which is kind of

877
00:49:37,615 --> 00:49:42,375
Speaker 7: like maybe three four square meters. That'll work perfectly well

878
00:49:42,495 --> 00:49:45,295
Speaker 7: in that situation. So I think it's getting sort of,

879
00:49:45,415 --> 00:49:49,775
Speaker 7: you know, some unbiased advice from someone trusted, So it

880
00:49:49,895 --> 00:49:52,935
Speaker 7: might be maybe a family member or another carpenter in

881
00:49:52,975 --> 00:49:55,375
Speaker 7: the area or something like that, someone that maybe someone

882
00:49:55,375 --> 00:49:57,095
Speaker 7: can recommend to come and have a look at it

883
00:49:57,135 --> 00:50:00,095
Speaker 7: and go, Like I think in your situation, you would

884
00:50:00,095 --> 00:50:02,255
Speaker 7: have a team come in, they'd clean the roof, they

885
00:50:02,375 --> 00:50:04,935
Speaker 7: do any minor repairs required, and then do a paint

886
00:50:04,935 --> 00:50:07,495
Speaker 7: coating over the top. And that'd be a really good

887
00:50:07,495 --> 00:50:08,215
Speaker 7: solution for you.

888
00:50:09,615 --> 00:50:12,415
Speaker 18: And can you recommend anybody? That's the point?

889
00:50:12,775 --> 00:50:13,095
Speaker 14: Ah?

890
00:50:13,175 --> 00:50:14,495
Speaker 8: Yeah, sure, think I tell you what.

891
00:50:14,615 --> 00:50:18,215
Speaker 7: Let's I'll just hand you back to Isaiah, my producer,

892
00:50:18,255 --> 00:50:21,935
Speaker 7: and then I'll give you some numbers. Okay, no trouble

893
00:50:21,975 --> 00:50:23,895
Speaker 7: at all, all the best of you. Thank you, Sally.

894
00:50:25,175 --> 00:50:26,375
Speaker 8: Just stay on the line.

895
00:50:26,815 --> 00:50:28,255
Speaker 7: We'll take a break now and then we'll come back

896
00:50:28,255 --> 00:50:29,335
Speaker 7: and have a long chat with Harry.

897
00:50:29,375 --> 00:50:30,775
Speaker 8: Back in the bows.

898
00:50:30,775 --> 00:50:32,895
Speaker 3: Squeaky door or it's the squeakie floor.

899
00:50:33,055 --> 00:50:36,375
Speaker 1: Get the right advice from Peter Wolfcare, the resident builder

900
00:50:36,615 --> 00:50:38,415
Speaker 1: on NEWSTALKSB.

901
00:50:38,215 --> 00:50:39,935
Speaker 7: Your new TALKSB quick text as well.

902
00:50:39,935 --> 00:50:40,175
Speaker 8: Pete.

903
00:50:40,175 --> 00:50:42,095
Speaker 7: We've got a second story deck that's not over a

904
00:50:42,135 --> 00:50:46,015
Speaker 7: habitable space, done five years ago. The deck is weather

905
00:50:46,095 --> 00:50:49,455
Speaker 7: deck and there's a little bit of an issue where

906
00:50:49,495 --> 00:50:55,295
Speaker 7: it's lifting and then they've attempted to repair, but it

907
00:50:55,335 --> 00:51:01,735
Speaker 7: hasn't basically restuck itself. Any suggestions how to restick this

908
00:51:01,895 --> 00:51:04,015
Speaker 7: or will we have to have the product uplifted and

909
00:51:04,055 --> 00:51:07,575
Speaker 7: replaced with another product? Regards from l Well the good

910
00:51:07,575 --> 00:51:09,615
Speaker 7: news l as you go online and you find that

911
00:51:09,695 --> 00:51:12,615
Speaker 7: the company thankfully is still around and they offer a

912
00:51:12,615 --> 00:51:16,495
Speaker 7: fifteen year warranty. So I think your next thing is

913
00:51:16,535 --> 00:51:19,735
Speaker 7: to remind them of their obligations under the warranty that

914
00:51:19,775 --> 00:51:24,055
Speaker 7: they've issued. So whatever has to happen, given that it

915
00:51:24,095 --> 00:51:27,455
Speaker 7: was applied five years ago, should be the responsibility of

916
00:51:27,455 --> 00:51:29,575
Speaker 7: the company, and I'm sure they'll stick by it. Oh

917
00:51:29,655 --> 00:51:31,415
Speaker 7: eight one hundred and eighty ten eighty is the number

918
00:51:31,455 --> 00:51:36,295
Speaker 7: to call. Hello, Harry, warning, Harry, very well, thank you, sir.

919
00:51:37,455 --> 00:51:39,855
Speaker 9: I've got a bit of a problem, Pet. What has

920
00:51:39,895 --> 00:51:43,135
Speaker 9: happened is in my house. It's a double story house.

921
00:51:43,695 --> 00:51:48,615
Speaker 9: The seiling entrance is from the walk in wardrobe and

922
00:51:48,735 --> 00:51:51,215
Speaker 9: the fairness. I have got a central heating fanners in

923
00:51:51,255 --> 00:51:54,175
Speaker 9: our braves. And the workmen came and checked it and

924
00:51:54,295 --> 00:51:57,855
Speaker 9: they said that it's the Fairness is reaching the end

925
00:51:57,895 --> 00:52:02,135
Speaker 9: of its walking lace and there are no spare parts available,

926
00:52:02,575 --> 00:52:04,735
Speaker 9: so you have to put a new one. So they

927
00:52:04,815 --> 00:52:07,815
Speaker 9: said to put a new one. The ceiling entry has

928
00:52:07,935 --> 00:52:12,255
Speaker 9: to be relocated to where the phenace is. So I

929
00:52:12,335 --> 00:52:14,655
Speaker 9: would like to find out first of all, will it

930
00:52:14,775 --> 00:52:16,175
Speaker 9: require a building consent?

931
00:52:17,775 --> 00:52:25,255
Speaker 8: Not likely? No, No, I don't believe it will, okay.

932
00:52:25,335 --> 00:52:29,295
Speaker 9: And my question another one is the present ceiling, the

933
00:52:29,535 --> 00:52:32,775
Speaker 9: present ceialing entry one. Can they just seal it from

934
00:52:32,855 --> 00:52:35,935
Speaker 9: inside so that it can be opened? Because once they're

935
00:52:35,935 --> 00:52:39,855
Speaker 9: going to come and put a ceiling again here, there

936
00:52:39,855 --> 00:52:42,535
Speaker 9: will be a lot of mess in my house. So

937
00:52:42,735 --> 00:52:46,415
Speaker 9: can they just seal that from inside so that it

938
00:52:46,535 --> 00:52:48,135
Speaker 9: can be opened from the wardrobe.

939
00:52:50,335 --> 00:52:54,775
Speaker 7: Is that that vent through your plasterboard surface? So if

940
00:52:54,815 --> 00:52:56,655
Speaker 7: they take out the vent, will there be a hole

941
00:52:56,735 --> 00:53:02,175
Speaker 7: in the wall? Sorry sight again people, Well just I'm

942
00:53:02,255 --> 00:53:04,375
Speaker 7: just trying to get clear on when when you say,

943
00:53:05,015 --> 00:53:09,175
Speaker 7: like taking the seal out, what's going to be left,

944
00:53:09,215 --> 00:53:11,135
Speaker 7: Like if they have to change ducting and so on,

945
00:53:11,255 --> 00:53:13,255
Speaker 7: will you actually have a hole in the wall or

946
00:53:13,415 --> 00:53:14,015
Speaker 7: in the ceiling?

947
00:53:15,575 --> 00:53:19,335
Speaker 9: In the ceiling? Yeah, they said, by right, the builders

948
00:53:19,375 --> 00:53:22,535
Speaker 9: who build house, they should have put the ceiling entry

949
00:53:23,455 --> 00:53:24,855
Speaker 9: near where the furnace is.

950
00:53:25,055 --> 00:53:27,615
Speaker 8: You know, yes, the ceiling.

951
00:53:28,015 --> 00:53:30,895
Speaker 9: So okay, they're gonna put a new one there, but

952
00:53:31,055 --> 00:53:34,935
Speaker 9: the present one. I don't want to have that lid removed.

953
00:53:35,335 --> 00:53:38,655
Speaker 9: Leave it as it is, and then from inside from

954
00:53:38,735 --> 00:53:43,535
Speaker 9: the top of the I'm with you, and they seal

955
00:53:43,615 --> 00:53:46,335
Speaker 9: it so that you know, nobody can open this one now,

956
00:53:46,615 --> 00:53:49,375
Speaker 9: because because this one saved the papers anymore.

957
00:53:49,615 --> 00:53:53,415
Speaker 7: Yes, I mean, ideally you take out that grill and

958
00:53:53,735 --> 00:53:57,255
Speaker 7: replace it with plasterboard and patch it and redo the ceiling.

959
00:53:57,335 --> 00:53:58,615
Speaker 8: But that's a much bigger job.

960
00:53:59,295 --> 00:54:01,415
Speaker 7: What you might need to do is have someone take

961
00:54:01,455 --> 00:54:05,175
Speaker 7: the grill out fit a panel to the back of

962
00:54:05,215 --> 00:54:07,815
Speaker 7: it that closes it off. And then put the ceiling

963
00:54:07,895 --> 00:54:11,695
Speaker 7: grill back in, but of course it won't be leaking

964
00:54:11,895 --> 00:54:16,575
Speaker 7: air because you've sealed it from behind, so when you

965
00:54:16,615 --> 00:54:18,495
Speaker 7: look up you'll still see it there, but it's not

966
00:54:18,615 --> 00:54:21,695
Speaker 7: open to anything. So that I think that's the answer

967
00:54:21,775 --> 00:54:25,855
Speaker 7: to it, is to take the grill out, patch it

968
00:54:26,175 --> 00:54:28,135
Speaker 7: and then put it back in and then that will

969
00:54:28,215 --> 00:54:28,575
Speaker 7: seal it.

970
00:54:29,775 --> 00:54:30,415
Speaker 8: Good luck with that.

971
00:54:30,935 --> 00:54:32,935
Speaker 7: And I mean the other option is with all of

972
00:54:33,015 --> 00:54:36,255
Speaker 7: these things, is if that's been the advice of one contractor,

973
00:54:36,695 --> 00:54:39,375
Speaker 7: might pay to get another contractor and to see whether

974
00:54:40,295 --> 00:54:44,535
Speaker 7: their advice is similar, maybe, especially in terms of replacement.

975
00:54:44,975 --> 00:54:47,255
Speaker 7: You know, with the gross respect to whoever you've got

976
00:54:47,655 --> 00:54:50,455
Speaker 7: what you don't want. Is someone turning up going, oh no, sorry, mate,

977
00:54:50,495 --> 00:54:51,815
Speaker 7: I can't fix it. I've got to give you a

978
00:54:51,895 --> 00:54:54,895
Speaker 7: new one, whereas someone else might turn up and go, ah, yeah,

979
00:54:54,935 --> 00:54:57,255
Speaker 7: we can still get those parts. We'll just replace it

980
00:54:57,935 --> 00:55:01,495
Speaker 7: and keep your existing system. Although you know, again it

981
00:55:01,615 --> 00:55:03,535
Speaker 7: is fair to say these systems.

982
00:55:03,175 --> 00:55:04,735
Speaker 8: Will wear out over time.

983
00:55:05,015 --> 00:55:07,735
Speaker 7: So if their advice is that it's it's come to

984
00:55:07,815 --> 00:55:09,855
Speaker 7: the end of its useful life and it needs to

985
00:55:09,895 --> 00:55:14,175
Speaker 7: be replaced, then that's what happens. It needs to be replaced. Oh,

986
00:55:14,215 --> 00:55:16,255
Speaker 7: eight hundred and eighty ten eighty is the number to call.

987
00:55:16,295 --> 00:55:18,415
Speaker 7: Twenty three minutes after seven.

988
00:55:19,015 --> 00:55:21,935
Speaker 8: Doug, Good morning, morning, Pete.

989
00:55:21,935 --> 00:55:22,375
Speaker 10: Are you game?

990
00:55:22,455 --> 00:55:23,255
Speaker 8: Ray things very well?

991
00:55:23,295 --> 00:55:24,895
Speaker 17: Thank you very good?

992
00:55:25,535 --> 00:55:25,695
Speaker 19: Yeah?

993
00:55:25,815 --> 00:55:29,615
Speaker 10: Talk too old about the wooden joinery windows that I

994
00:55:29,695 --> 00:55:31,735
Speaker 10: was repairing and painting and stuff.

995
00:55:31,855 --> 00:55:35,055
Speaker 12: How you're going yeah good, yeah, yeah.

996
00:55:35,135 --> 00:55:38,895
Speaker 10: So but we're looking at actually taking one set of

997
00:55:38,935 --> 00:55:43,415
Speaker 10: windows out just to create a like a you know,

998
00:55:43,575 --> 00:55:46,535
Speaker 10: like a TV wall or something, because in the living

999
00:55:46,615 --> 00:55:48,575
Speaker 10: area it's got a lot of windows, an't it. Yes,

1000
00:55:49,575 --> 00:55:53,695
Speaker 10: And these windows actually on the south side, so probably

1001
00:55:53,855 --> 00:55:58,095
Speaker 10: maybe one point two by one point five window area.

1002
00:55:59,135 --> 00:56:03,695
Speaker 10: Can we actually take those out and frame it? And

1003
00:56:03,975 --> 00:56:09,375
Speaker 10: Gibbett and Marler without a consent? Yeah, was that structural?

1004
00:56:09,775 --> 00:56:12,055
Speaker 7: Well no, I'm inclined to say that. I think that

1005
00:56:12,215 --> 00:56:14,695
Speaker 7: sort of work could be done without a building consent, right,

1006
00:56:15,135 --> 00:56:17,815
Speaker 7: because typically if we work the other way around, the

1007
00:56:17,975 --> 00:56:20,775
Speaker 7: requirement is that if you're putting a new opening into

1008
00:56:20,815 --> 00:56:24,615
Speaker 7: an existing wall, that will require a building consent. If

1009
00:56:24,695 --> 00:56:27,695
Speaker 7: you're changing let's say, from a window to a door,

1010
00:56:28,255 --> 00:56:30,495
Speaker 7: so cutting out the framing below it, as long as

1011
00:56:30,535 --> 00:56:32,775
Speaker 7: you don't extend the width of the opening, you can

1012
00:56:32,855 --> 00:56:36,495
Speaker 7: do that without necessarily requiring a consent, and I guess

1013
00:56:37,775 --> 00:56:39,975
Speaker 7: going the other way going, I'm taking a window out

1014
00:56:40,055 --> 00:56:41,655
Speaker 7: and I'm going to fill it, and I'm going to

1015
00:56:42,015 --> 00:56:45,215
Speaker 7: essentially extend my existing cladding on the outside, which is

1016
00:56:45,335 --> 00:56:46,895
Speaker 7: what type of cladding on the outside.

1017
00:56:48,295 --> 00:56:52,295
Speaker 10: Well, I think it is. It's a fiberlight. So we'll

1018
00:56:52,335 --> 00:56:56,935
Speaker 10: have to get it tested, obviously, get it tested.

1019
00:56:57,095 --> 00:57:00,415
Speaker 7: But chances are you going to remove the exterior cladding

1020
00:57:00,495 --> 00:57:02,095
Speaker 7: to do the patch or are you just going.

1021
00:57:01,975 --> 00:57:03,295
Speaker 8: To patch where the window was?

1022
00:57:04,095 --> 00:57:06,695
Speaker 10: I thought maybe because it's not a big wall, probably

1023
00:57:06,735 --> 00:57:08,455
Speaker 10: only maybe four meters long.

1024
00:57:08,855 --> 00:57:13,655
Speaker 7: Yes, so take the board off, Yeah, take the whole lot.

1025
00:57:13,575 --> 00:57:16,735
Speaker 10: Off, and then insulate and then reclaid.

1026
00:57:16,935 --> 00:57:18,015
Speaker 8: Okay, and lock.

1027
00:57:18,095 --> 00:57:20,375
Speaker 7: To be fair, that's a much It'll give you a

1028
00:57:20,455 --> 00:57:24,135
Speaker 7: much better job than just it's okay to do a patch,

1029
00:57:24,575 --> 00:57:26,735
Speaker 7: But it will always look like a patch because you'll

1030
00:57:26,775 --> 00:57:29,135
Speaker 7: have two vertical rows of soakas on the on the

1031
00:57:29,215 --> 00:57:31,535
Speaker 7: cladding on the outside, right, which is a little bit obvious.

1032
00:57:32,415 --> 00:57:36,095
Speaker 7: And yes, if it's sensible to have that tested and

1033
00:57:36,175 --> 00:57:40,655
Speaker 7: then take the appropriate caution you know, precautionary measures. But again,

1034
00:57:41,695 --> 00:57:44,895
Speaker 7: and even that like essentially a small part of recladding,

1035
00:57:45,135 --> 00:57:49,095
Speaker 7: minor repairs like that can be done without getting a

1036
00:57:49,135 --> 00:57:51,935
Speaker 7: building consent. What I would suggest you do is keep

1037
00:57:51,975 --> 00:57:55,455
Speaker 7: a record of what you've done. So let's say when

1038
00:57:55,695 --> 00:57:58,255
Speaker 7: you take the window out, photograph the opening showing the

1039
00:57:58,335 --> 00:58:02,015
Speaker 7: lintel there, do the framing. Photograph that if you've taken

1040
00:58:02,095 --> 00:58:04,455
Speaker 7: some cladding off and added some building paper and some

1041
00:58:04,575 --> 00:58:08,455
Speaker 7: insulation before you you know, close it in, basically before

1042
00:58:08,495 --> 00:58:11,735
Speaker 7: you cover anything, photograph it. And then you could write

1043
00:58:11,735 --> 00:58:14,095
Speaker 7: a brief summary of the type of work that you've done,

1044
00:58:14,495 --> 00:58:17,455
Speaker 7: the materials that you've used. And then if later on

1045
00:58:17,655 --> 00:58:19,175
Speaker 7: someone says, oh, hang on the ust to be a

1046
00:58:19,215 --> 00:58:21,615
Speaker 7: window there, I wonder what they've done, you provide evidence.

1047
00:58:21,695 --> 00:58:24,575
Speaker 7: It's in terms of like I went and had a

1048
00:58:24,575 --> 00:58:26,615
Speaker 7: look at a house the other day and the owners

1049
00:58:26,695 --> 00:58:30,935
Speaker 7: had been really meticulous with keeping records, and so they

1050
00:58:30,975 --> 00:58:33,815
Speaker 7: had a set of plans available. They had, you know,

1051
00:58:34,655 --> 00:58:38,175
Speaker 7: copies of records from all of the subcontractors who'd been there.

1052
00:58:38,615 --> 00:58:43,655
Speaker 7: They had warranty documents. They had basically instruction manuals for

1053
00:58:43,775 --> 00:58:46,655
Speaker 7: most of the components. So if it had ventilation, if

1054
00:58:46,695 --> 00:58:48,415
Speaker 7: it had a heating system and that sort of thing,

1055
00:58:48,495 --> 00:58:51,135
Speaker 7: all of that was available in a box sitting on

1056
00:58:51,255 --> 00:58:54,055
Speaker 7: the breakfast bar and anyone who was coming to look

1057
00:58:54,055 --> 00:58:56,455
Speaker 7: at the house could look through all of that information.

1058
00:58:56,695 --> 00:58:59,615
Speaker 7: So that's the sort of thing that I would really

1059
00:58:59,735 --> 00:59:02,175
Speaker 7: encourage people to do. All of us as homeowners, keep

1060
00:59:02,215 --> 00:59:05,095
Speaker 7: all of that information, have it available, in your instance,

1061
00:59:06,415 --> 00:59:09,095
Speaker 7: a visual record with a couple of notes, and then

1062
00:59:09,135 --> 00:59:10,935
Speaker 7: if someone looks at it later on goes what did

1063
00:59:10,975 --> 00:59:12,495
Speaker 7: they do, you can tell them it's great.

1064
00:59:14,735 --> 00:59:17,615
Speaker 10: And so also quick on what's the law on asbesta?

1065
00:59:17,735 --> 00:59:20,175
Speaker 10: So you're allowed to remove so many square meters yourself?

1066
00:59:20,695 --> 00:59:23,335
Speaker 7: Yeah, And I'll be a bit cautious around the advice here.

1067
00:59:23,415 --> 00:59:27,455
Speaker 7: Technically my understanding is that as a homeowner, you can

1068
00:59:27,575 --> 00:59:33,375
Speaker 7: remove ten square meters yourself, right, But if you do

1069
00:59:33,575 --> 00:59:35,855
Speaker 7: the work, you still have to do it in accordance

1070
00:59:35,935 --> 00:59:38,255
Speaker 7: with best practice. Right, So you're going to have to

1071
00:59:38,335 --> 00:59:42,815
Speaker 7: become familiar with what the precautions are where you're going

1072
00:59:42,895 --> 00:59:45,655
Speaker 7: to take it is really important. So please don't be

1073
00:59:45,775 --> 00:59:48,055
Speaker 7: that person, and I know you won't be who sneaks

1074
00:59:48,095 --> 00:59:50,375
Speaker 7: it into the bottom of the trailer, goes to their

1075
00:59:50,455 --> 00:59:52,975
Speaker 7: local transfer center and tips it out and then they

1076
00:59:53,095 --> 00:59:55,775
Speaker 7: discover that someone snuck in and dumped a bit of

1077
00:59:55,815 --> 00:59:59,015
Speaker 7: asbestos in their load. So what you'll typically have to

1078
00:59:59,095 --> 01:00:01,615
Speaker 7: do is, you know, isolate the area, make sure that

1079
01:00:01,695 --> 01:00:02,895
Speaker 7: you're wearing the right ppe.

1080
01:00:03,975 --> 01:00:04,975
Speaker 8: There's a really.

1081
01:00:04,775 --> 01:00:08,535
Speaker 7: Straightforward technique that that often the professionals will use where

1082
01:00:08,535 --> 01:00:12,695
Speaker 7: they'll use like a diluted PVA spray and they'll spray

1083
01:00:12,815 --> 01:00:15,935
Speaker 7: the surface of the area before they start work with

1084
01:00:16,015 --> 01:00:18,255
Speaker 7: this PVA. And what that does is if you happen

1085
01:00:18,335 --> 01:00:22,055
Speaker 7: to break aboard taking it off fibers, some of those

1086
01:00:22,135 --> 01:00:25,375
Speaker 7: fibers will then just get stuck onto the PVA right so,

1087
01:00:25,895 --> 01:00:30,575
Speaker 7: and then typically black plastic double bagged into black pastick

1088
01:00:30,775 --> 01:00:36,455
Speaker 7: and then removed taken safely to an appropriate site. It

1089
01:00:36,615 --> 01:00:38,895
Speaker 7: might be a local contractor who will accept it for

1090
01:00:38,975 --> 01:00:42,295
Speaker 7: a small charge, or you find a specific tip site

1091
01:00:42,415 --> 01:00:45,455
Speaker 7: for it and take it directly there. But it's it's

1092
01:00:45,495 --> 01:00:50,455
Speaker 7: all about stopping the fibers becoming airborne. Yep, okay, all

1093
01:00:50,495 --> 01:00:52,855
Speaker 7: the best makes will be safe. Take care, nice to

1094
01:00:52,895 --> 01:00:54,575
Speaker 7: talk with you, do good on you mate. By way

1095
01:00:55,255 --> 01:00:58,255
Speaker 7: your news talk said b O Weight one hundred eighty

1096
01:00:58,335 --> 01:01:02,455
Speaker 7: ten eighty the number to call recommendations. I'll come back

1097
01:01:02,495 --> 01:01:11,935
Speaker 7: to that a little bit. I'll read this out only

1098
01:01:11,975 --> 01:01:14,415
Speaker 7: because it's fair to do it. I've listened to your

1099
01:01:14,415 --> 01:01:17,255
Speaker 7: program for several years, and you have consistently come across

1100
01:01:17,335 --> 01:01:21,415
Speaker 7: with a jaundiced view reinjectible insulation on brick homes. Given

1101
01:01:21,495 --> 01:01:24,575
Speaker 7: it has been installed in thousands of homes with consents issued,

1102
01:01:24,615 --> 01:01:26,655
Speaker 7: there is either a bunch of suckers as owners or

1103
01:01:26,695 --> 01:01:30,175
Speaker 7: the system has proven successful. Suggest you smell the roses

1104
01:01:30,215 --> 01:01:33,295
Speaker 7: and start speaking for the product as a proven alternative.

1105
01:01:33,615 --> 01:01:36,335
Speaker 7: There have been other instances that suggest that you are

1106
01:01:36,495 --> 01:01:41,095
Speaker 7: stuck with that go in an old paradigm. I think

1107
01:01:41,215 --> 01:01:45,695
Speaker 7: that it is right to be cautious. I have seen

1108
01:01:46,135 --> 01:01:51,295
Speaker 7: myself with my own eyes injected systems that have promoted

1109
01:01:51,575 --> 01:01:58,935
Speaker 7: mold growth and decay. Right, So I'm not jaundiced. I'm realistic.

1110
01:01:59,215 --> 01:02:02,615
Speaker 7: But I also accept the fact that systems have changed

1111
01:02:02,695 --> 01:02:07,495
Speaker 7: and improved, and many of the systems have brand's appraisal.

1112
01:02:07,575 --> 01:02:10,935
Speaker 7: For example, so you can get a building consent for

1113
01:02:11,055 --> 01:02:15,575
Speaker 7: the sort of work and the I suppose the challenges

1114
01:02:15,695 --> 01:02:18,375
Speaker 7: or the issues that can be created by filling in.

1115
01:02:18,815 --> 01:02:21,295
Speaker 7: In this case, the gap that typically allows bricks to

1116
01:02:21,375 --> 01:02:25,335
Speaker 7: ventilate and drain can be addressed. But I always advise

1117
01:02:25,455 --> 01:02:30,695
Speaker 7: caution and due diligence, and if that's jaundice, then it's jaundice.

1118
01:02:30,855 --> 01:02:34,735
Speaker 7: But I am after protecting homeowners as well. Oh eight

1119
01:02:34,855 --> 01:02:36,855
Speaker 7: hundred eighty ten eighty the number to call Wendy.

1120
01:02:36,895 --> 01:02:39,095
Speaker 3: Hello there, Hello Peter.

1121
01:02:39,295 --> 01:02:40,495
Speaker 20: I'm all for caution too.

1122
01:02:41,655 --> 01:02:43,575
Speaker 3: He's not reason.

1123
01:02:43,895 --> 01:02:44,095
Speaker 19: Yeah.

1124
01:02:44,215 --> 01:02:47,055
Speaker 20: Well, I've listened to your program for years and you

1125
01:02:47,135 --> 01:02:49,975
Speaker 20: did give me some help some years ago. But this

1126
01:02:50,135 --> 01:02:53,935
Speaker 20: is regards to another property. After listening about the sealing

1127
01:02:54,055 --> 01:02:58,335
Speaker 20: of roofs, I think it was suggested that you deal

1128
01:02:58,415 --> 01:03:01,295
Speaker 20: with somebody who is a member of the roofing Association.

1129
01:03:01,735 --> 01:03:05,775
Speaker 20: So I contacted a person, spoke to a person who

1130
01:03:05,975 --> 01:03:09,655
Speaker 20: said they could look at the job. They have their

1131
01:03:09,695 --> 01:03:14,175
Speaker 20: own scaffolding, they have their own trades, people for rotting

1132
01:03:14,295 --> 01:03:16,895
Speaker 20: wood in the windows, and I'm painting people who could

1133
01:03:16,935 --> 01:03:20,695
Speaker 20: do under the thieves and everything. Well, that turned to custard.

1134
01:03:20,895 --> 01:03:25,295
Speaker 20: I didn't hear back from them, and this is quite

1135
01:03:25,335 --> 01:03:29,375
Speaker 20: a while ago now, and then spoke to somebody else

1136
01:03:29,415 --> 01:03:32,415
Speaker 20: who had my phone number, but not all the information

1137
01:03:32,575 --> 01:03:36,095
Speaker 20: that was discussed was the person, And so I've sort

1138
01:03:36,095 --> 01:03:38,935
Speaker 20: of lost faces to whether they do the job, because

1139
01:03:39,015 --> 01:03:41,855
Speaker 20: they implied if I don't do something very quickly, they

1140
01:03:41,895 --> 01:03:43,735
Speaker 20: may not be in a position to do anything. And

1141
01:03:43,775 --> 01:03:48,135
Speaker 20: they haven't even seen the job. So I'd like to

1142
01:03:48,255 --> 01:03:52,575
Speaker 20: know are there any body and renovation type companies that

1143
01:03:52,695 --> 01:03:56,935
Speaker 20: could take on the organizing of getting the painting the

1144
01:03:57,095 --> 01:04:01,095
Speaker 20: room thing probably used spouting and things done because I'm

1145
01:04:01,175 --> 01:04:04,975
Speaker 20: not an organ the property is an orkran and I'm

1146
01:04:06,015 --> 01:04:10,375
Speaker 20: just blindsided by not being able to get to get

1147
01:04:10,415 --> 01:04:16,415
Speaker 20: a quote. Can you recommend in my email even or

1148
01:04:16,495 --> 01:04:20,855
Speaker 20: something who I call contact for something honest and trustworthy?

1149
01:04:21,015 --> 01:04:23,695
Speaker 10: Yeh a further output.

1150
01:04:23,455 --> 01:04:27,575
Speaker 7: Now, yeah, I'll hand you back to Isaiah, and if

1151
01:04:27,655 --> 01:04:31,495
Speaker 7: you leave a telephone number or best an email, I'm

1152
01:04:31,495 --> 01:04:33,695
Speaker 7: happy to suggest one or two people who might be

1153
01:04:33,735 --> 01:04:37,295
Speaker 7: able to project manage that, because yeah, that's what I need.

1154
01:04:37,255 --> 01:04:41,575
Speaker 20: A project manager, but a trustworthy one because my luck

1155
01:04:41,615 --> 01:04:43,655
Speaker 20: seems to be I'm not going to get anywhere with

1156
01:04:44,055 --> 01:04:46,415
Speaker 20: you know, and I don't know who to contact. So

1157
01:04:46,535 --> 01:04:47,815
Speaker 20: now I'm calling out for.

1158
01:04:47,855 --> 01:04:48,335
Speaker 13: Help to you.

1159
01:04:49,175 --> 01:04:50,655
Speaker 7: We'll see what we can do. You stay on the

1160
01:04:50,695 --> 01:04:53,095
Speaker 7: line with all the best to you than you take care.

1161
01:04:55,215 --> 01:04:58,975
Speaker 7: Someone's just text going just about Harry, who's talking about

1162
01:04:58,975 --> 01:05:03,375
Speaker 7: the ceiling panel? Wasn't it tis call? The caller talking

1163
01:05:03,375 --> 01:05:05,615
Speaker 7: about the central heating system wanting to leave an access

1164
01:05:05,655 --> 01:05:08,735
Speaker 7: panel the manhole in place without having to restore the ceiling,

1165
01:05:08,775 --> 01:05:11,455
Speaker 7: which I think I got confused as a event. Yeah,

1166
01:05:11,455 --> 01:05:13,095
Speaker 7: if it's an access panel, you need to leave the

1167
01:05:13,175 --> 01:05:17,295
Speaker 7: access panel there, right, You still need to provide access

1168
01:05:17,335 --> 01:05:20,815
Speaker 7: to your roof space, regardless of making some changes to that.

1169
01:05:20,975 --> 01:05:23,855
Speaker 7: So if that was the confusion, Yeah, it needs to

1170
01:05:23,935 --> 01:05:27,775
Speaker 7: stay there. Eight hundred eighty ten eighty is the number

1171
01:05:27,775 --> 01:05:28,095
Speaker 7: to call.

1172
01:05:30,815 --> 01:05:33,695
Speaker 8: Steve. I see you text, I will disagree with you.

1173
01:05:35,135 --> 01:05:35,775
Speaker 8: We'll leave it at that.

1174
01:05:36,055 --> 01:05:38,255
Speaker 7: Eight hundred eighty ten eighty is the number to call.

1175
01:05:38,335 --> 01:05:41,495
Speaker 7: It is coming up twenty six minutes away from eight o'clock.

1176
01:05:41,695 --> 01:05:44,655
Speaker 3: Helping you get those DIY projects done right.

1177
01:05:44,895 --> 01:05:48,175
Speaker 1: The resident builder with Peter Wolfcat call Oh, eight hundred

1178
01:05:48,255 --> 01:05:51,055
Speaker 1: eighty ten eighty Youth Talk ZB So.

1179
01:05:51,175 --> 01:05:53,015
Speaker 7: I spent a bit of time on Friday at the

1180
01:05:53,215 --> 01:05:56,415
Speaker 7: New Zealand Certified Builders Conference and hung out with the

1181
01:05:56,455 --> 01:06:00,255
Speaker 7: guys from Razine Construction. Lots of interest, lots of people

1182
01:06:00,335 --> 01:06:02,695
Speaker 7: talking about Integra and that, but a lot of interest

1183
01:06:02,775 --> 01:06:06,935
Speaker 7: in a new product, Microstone, and Mike tell us a

1184
01:06:06,935 --> 01:06:10,255
Speaker 7: little bit more about this new part of the Razine

1185
01:06:10,295 --> 01:06:12,575
Speaker 7: Construction range called Microstone.

1186
01:06:13,615 --> 01:06:17,735
Speaker 17: Thanks Pete. An amazing new product in terms of many

1187
01:06:17,775 --> 01:06:20,495
Speaker 17: people would have heard of a micro cement. So micro

1188
01:06:20,615 --> 01:06:23,975
Speaker 17: cement products are very very hard and very durable, and

1189
01:06:24,015 --> 01:06:26,975
Speaker 17: they're very very thin as well. So if you're looking

1190
01:06:26,975 --> 01:06:31,455
Speaker 17: at renovation works or benchtops, this product is mixed. It's

1191
01:06:31,455 --> 01:06:33,815
Speaker 17: a two component, it's a dry powder with a high

1192
01:06:33,855 --> 01:06:38,375
Speaker 17: performance aylic special technology. We've actually got the tech to

1193
01:06:38,495 --> 01:06:42,255
Speaker 17: the point where we can now include raisine colors into

1194
01:06:42,335 --> 01:06:45,735
Speaker 17: the particular product, so you're not just limited to a

1195
01:06:45,895 --> 01:06:48,295
Speaker 17: light gray for example, as people would probably imagine a

1196
01:06:48,775 --> 01:06:51,495
Speaker 17: micro cement being that. We use a white cement as well,

1197
01:06:51,735 --> 01:06:54,175
Speaker 17: so we can actually get the correct base of doing colorance.

1198
01:06:55,295 --> 01:06:59,015
Speaker 17: So recently we did a project, obviously a project for

1199
01:06:59,095 --> 01:07:01,415
Speaker 17: yourself there peak to a table. We just did a

1200
01:07:01,495 --> 01:07:08,655
Speaker 17: new big outdoor table and s barbecue area out in Karaka,

1201
01:07:09,055 --> 01:07:11,455
Speaker 17: and we're working on some projects in terms of some

1202
01:07:11,575 --> 01:07:14,215
Speaker 17: flooring coming up in the next couple of weeks. So

1203
01:07:14,535 --> 01:07:16,895
Speaker 17: it's a very very thin product that's crowd applied two

1204
01:07:16,975 --> 01:07:22,535
Speaker 17: coats onto bench tops, walls, floors, and we put some

1205
01:07:22,655 --> 01:07:24,815
Speaker 17: sealers on it to protect it and make it clean,

1206
01:07:25,415 --> 01:07:27,335
Speaker 17: and there's a few different effects that people can achieve

1207
01:07:27,375 --> 01:07:30,695
Speaker 17: as well. But yeah, it's a fantastic new product available

1208
01:07:30,815 --> 01:07:36,415
Speaker 17: to update or even be included into new projects to

1209
01:07:37,015 --> 01:07:41,935
Speaker 17: give it a more modern, monolithic, continuous sort of look

1210
01:07:42,015 --> 01:07:44,815
Speaker 17: and feel, you know. So, for example, imagine doing a

1211
01:07:44,855 --> 01:07:46,695
Speaker 17: bench top and you could make it out of an

1212
01:07:46,815 --> 01:07:51,175
Speaker 17: integral light way concrete and you can install that and

1213
01:07:51,295 --> 01:07:53,815
Speaker 17: then have it rendered and a selected color. You're not

1214
01:07:53,895 --> 01:07:56,735
Speaker 17: limited to maybe five or six colors. You can match

1215
01:07:56,775 --> 01:07:58,935
Speaker 17: it to your own daycore and it's.

1216
01:07:58,895 --> 01:08:01,815
Speaker 7: The coloring that changes. It doesn't in the sense that

1217
01:08:02,015 --> 01:08:04,295
Speaker 7: you know, like you say, normally, if we're doing renders,

1218
01:08:04,375 --> 01:08:07,935
Speaker 7: we're looking at something that's a gray, semontitious type appearance.

1219
01:08:08,015 --> 01:08:11,135
Speaker 7: But if you wanted a light green or a light

1220
01:08:11,255 --> 01:08:14,455
Speaker 7: brown or a off white, and that's all of these

1221
01:08:14,535 --> 01:08:15,815
Speaker 7: things was suddenly available.

1222
01:08:16,415 --> 01:08:20,095
Speaker 17: Yeah, absolutely absolutely so. You have a look at our

1223
01:08:20,135 --> 01:08:22,695
Speaker 17: website just as a post up on Facebook as well,

1224
01:08:22,775 --> 01:08:25,175
Speaker 17: but a wide range of information on our website was

1225
01:08:25,295 --> 01:08:27,975
Speaker 17: in construction dot co dot nz. You keep an eye

1226
01:08:28,015 --> 01:08:29,895
Speaker 17: out on the Instagram page as well because there'll be

1227
01:08:29,975 --> 01:08:31,895
Speaker 17: some projects and stuff coming up on there.

1228
01:08:32,215 --> 01:08:35,775
Speaker 7: Excellent, much appreciated, Mike, all the best, take care, thank you,

1229
01:08:36,255 --> 01:08:38,295
Speaker 7: and if you want to see sort of the transformation

1230
01:08:38,455 --> 01:08:41,375
Speaker 7: that we did, this was actually a concrete table that

1231
01:08:41,535 --> 01:08:44,935
Speaker 7: I built shivers. When was it two thousand and six,

1232
01:08:45,055 --> 01:08:47,695
Speaker 7: two thousand and seven, So I built it while we're

1233
01:08:47,735 --> 01:08:49,535
Speaker 7: doing a big house that had a lot of concrete,

1234
01:08:49,655 --> 01:08:52,895
Speaker 7: so the little bit left over went into a form work.

1235
01:08:53,055 --> 01:08:55,695
Speaker 7: I built a sort of outdoor table lugged around the

1236
01:08:55,695 --> 01:08:58,215
Speaker 7: back of my place that sat there for the last

1237
01:08:58,335 --> 01:09:02,295
Speaker 7: eighteen years, basically getting more and more worn and distressed.

1238
01:09:02,375 --> 01:09:05,735
Speaker 7: And then Mike and the guys came a little while ago.

1239
01:09:06,135 --> 01:09:09,175
Speaker 7: I cleaned it and put a seiler coat or an

1240
01:09:09,215 --> 01:09:13,615
Speaker 7: adhesion primer onto it, then two coats of the microstone

1241
01:09:13,775 --> 01:09:15,975
Speaker 7: in a color that I'd selected, which happened to look

1242
01:09:15,975 --> 01:09:19,575
Speaker 7: a lot like concrete, and then a clear seiler over

1243
01:09:19,615 --> 01:09:22,975
Speaker 7: the top. And the transformation from what was old weather

1244
01:09:23,175 --> 01:09:26,775
Speaker 7: pitted kind of you know, concrete that was that was

1245
01:09:26,975 --> 01:09:30,415
Speaker 7: starting to lose its adhesion to a new surface, which

1246
01:09:30,535 --> 01:09:32,015
Speaker 7: I can't wait for summer to use.

1247
01:09:32,055 --> 01:09:33,375
Speaker 8: It is quite cool.

1248
01:09:34,175 --> 01:09:36,775
Speaker 7: There's videos of that up on my Facebook page as

1249
01:09:36,775 --> 01:09:37,815
Speaker 7: well if you want to have a look for it.

1250
01:09:37,935 --> 01:09:43,575
Speaker 7: So microstone really good solution for in that instance, refurbishing

1251
01:09:43,655 --> 01:09:45,695
Speaker 7: existing concrete new concrete.

1252
01:09:45,375 --> 01:09:46,815
Speaker 8: Floors, walls. Have check it out.

1253
01:09:46,895 --> 01:09:50,015
Speaker 7: Oh eight hundred eighty ten eighty is the number to call.

1254
01:09:50,135 --> 01:09:54,295
Speaker 7: We're also talking with Matt from Brands about that survey

1255
01:09:54,815 --> 01:09:57,135
Speaker 7: that came out about two weeks ago. It was in

1256
01:09:57,175 --> 01:09:59,855
Speaker 7: the paper last week or an online last week. I

1257
01:09:59,935 --> 01:10:02,535
Speaker 7: know Kerry was talking about it on talkback during the

1258
01:10:02,615 --> 01:10:07,175
Speaker 7: day last week. Quite interesting detail around who gets called

1259
01:10:07,175 --> 01:10:10,135
Speaker 7: back in terms of trades sort of for what reason?

1260
01:10:10,615 --> 01:10:14,855
Speaker 7: And then a satisfaction survey, how you, as a homeowner

1261
01:10:15,135 --> 01:10:18,615
Speaker 7: of a new building feel about your the trades people,

1262
01:10:18,695 --> 01:10:21,735
Speaker 7: particularly your builder, and are you likely to recommend them?

1263
01:10:21,855 --> 01:10:24,775
Speaker 7: And it seems like that number is going down, so

1264
01:10:25,215 --> 01:10:28,615
Speaker 7: why we'll find out from one of the researchers and

1265
01:10:28,695 --> 01:10:31,575
Speaker 7: authors of the report in the next hour. We'll take

1266
01:10:31,575 --> 01:10:33,615
Speaker 7: a short break. We'll talk to Stephanie in just a

1267
01:10:33,695 --> 01:10:34,975
Speaker 7: moment measured voice.

1268
01:10:35,415 --> 01:10:38,215
Speaker 1: Yeah, it was, but maybe call Pete first for your

1269
01:10:38,255 --> 01:10:40,895
Speaker 1: Workcab the Resident Builder News Talk said, be.

1270
01:10:41,895 --> 01:10:45,615
Speaker 7: I just just quickly checked my own Facebook page and yes,

1271
01:10:45,695 --> 01:10:48,535
Speaker 7: the video for the microstone is there. It doesn't hit

1272
01:10:48,575 --> 01:10:50,655
Speaker 7: you long to find it. So if you want to

1273
01:10:50,655 --> 01:10:52,855
Speaker 7: see what a transformation looks like, check out that video

1274
01:10:52,935 --> 01:10:57,215
Speaker 7: with the microstone on my own resident Builder Facebook page.

1275
01:10:57,295 --> 01:11:00,015
Speaker 8: Right seven forty five. Steph and are you. Good morning

1276
01:11:00,095 --> 01:11:00,255
Speaker 8: to you.

1277
01:11:01,775 --> 01:11:03,655
Speaker 7: Hello Peter, good morning.

1278
01:11:03,455 --> 01:11:08,215
Speaker 19: Thank you, thank you. So my question to you is,

1279
01:11:09,615 --> 01:11:13,335
Speaker 19: my parents own a two story townhouse with an attached

1280
01:11:13,775 --> 01:11:21,975
Speaker 19: garage and it's it's stucco stucco walls. Now the house

1281
01:11:22,015 --> 01:11:24,895
Speaker 19: has got a forty five degree pitch and the garage

1282
01:11:24,935 --> 01:11:28,255
Speaker 19: has got a thirty degree pitch. Now they've discovered a

1283
01:11:28,695 --> 01:11:33,655
Speaker 19: leak and the leak is running into the toilet which

1284
01:11:33,735 --> 01:11:36,535
Speaker 19: is in the garage. So my husband and I went

1285
01:11:36,775 --> 01:11:42,455
Speaker 19: around and put on a sea lmpka at I think

1286
01:11:43,415 --> 01:11:46,655
Speaker 19: to try on the breeder pipe. They have a breeder

1287
01:11:46,735 --> 01:11:49,335
Speaker 19: pipe to see that without Now, unfortunately we've had a

1288
01:11:49,375 --> 01:11:55,215
Speaker 19: lot of rain and the leak has reappeared. So I

1289
01:11:55,415 --> 01:11:58,055
Speaker 19: just wondered, Oh, and the leak, just to tell you,

1290
01:11:58,375 --> 01:12:02,015
Speaker 19: is running. The water is running down inside the stud walls,

1291
01:12:02,775 --> 01:12:06,575
Speaker 19: onto the window sill of the window in the garage toilet,

1292
01:12:07,135 --> 01:12:10,135
Speaker 19: and onto the floor. Just wondered if you had any suggestions.

1293
01:12:10,255 --> 01:12:13,335
Speaker 19: We were thinking, just what a suggestion we thought when

1294
01:12:13,775 --> 01:12:18,095
Speaker 19: the range stops, maybe running a hose pipe to see

1295
01:12:18,175 --> 01:12:20,975
Speaker 19: where we can see the leak, because unfortunately the roof

1296
01:12:21,575 --> 01:12:24,735
Speaker 19: hasn't got a man hole, so because it's a tiny

1297
01:12:24,815 --> 01:12:26,615
Speaker 19: area you can't get anybody in there.

1298
01:12:26,775 --> 01:12:30,455
Speaker 3: Yeah, sure to see where you have any the suggestions or.

1299
01:12:30,815 --> 01:12:32,775
Speaker 7: I think you're certainly on the right track. So when

1300
01:12:32,855 --> 01:12:35,575
Speaker 7: I've tried, you know, if it's not obvious to see,

1301
01:12:35,895 --> 01:12:38,215
Speaker 7: and maybe you need to get a roof or a

1302
01:12:38,295 --> 01:12:40,055
Speaker 7: plumber to come and have a look, and they might

1303
01:12:40,175 --> 01:12:42,495
Speaker 7: identify that there's an issue with a flashing or a

1304
01:12:42,615 --> 01:12:46,775
Speaker 7: junction or something that's come loose. The other challenge sometimes

1305
01:12:46,895 --> 01:12:50,335
Speaker 7: is a you know, water typically runs downhill, but where

1306
01:12:50,375 --> 01:12:55,255
Speaker 7: it starts might be further than where you expect. But

1307
01:12:55,815 --> 01:12:58,735
Speaker 7: and certainly on a number of occasions, I've done exactly

1308
01:12:58,815 --> 01:13:01,095
Speaker 7: what you're you're thinking about, which is wait for a

1309
01:13:01,215 --> 01:13:05,415
Speaker 7: dry day, get a hose. Don't I always put like

1310
01:13:05,535 --> 01:13:08,015
Speaker 7: a shower hour fitting on it, you know, so not

1311
01:13:08,295 --> 01:13:10,615
Speaker 7: not a direct stream of water, but something that feels

1312
01:13:10,655 --> 01:13:13,575
Speaker 7: a bit more like rain, natural rain, And then work

1313
01:13:13,655 --> 01:13:16,255
Speaker 7: your way up to the area that it's coming from,

1314
01:13:16,535 --> 01:13:19,375
Speaker 7: so be a bit methodical, and then see if you

1315
01:13:19,455 --> 01:13:22,375
Speaker 7: can create the leak and that will narrow down potentially

1316
01:13:22,455 --> 01:13:24,935
Speaker 7: the area where the water is actually entering the building,

1317
01:13:25,495 --> 01:13:27,495
Speaker 7: and then you can address it from there. It just

1318
01:13:28,415 --> 01:13:31,095
Speaker 7: confirms what you might be thinking. So yes, that is

1319
01:13:31,135 --> 01:13:35,615
Speaker 7: a good approach, but like I said, one of the

1320
01:13:35,695 --> 01:13:39,815
Speaker 7: issues is sometimes that you know, a leak that will

1321
01:13:39,815 --> 01:13:44,775
Speaker 7: appear in one area will actually start its journey much

1322
01:13:44,895 --> 01:13:48,175
Speaker 7: further away. So it might be the junction between the

1323
01:13:49,455 --> 01:13:53,135
Speaker 7: roof of the garage and the cladding of the two

1324
01:13:53,215 --> 01:13:56,375
Speaker 7: story house. If there's a junction there, does it rain?

1325
01:13:57,495 --> 01:13:59,855
Speaker 7: Does it leak when it rains or does it leak

1326
01:13:59,935 --> 01:14:02,295
Speaker 7: when it rains and there's a strong wind.

1327
01:14:06,415 --> 01:14:08,615
Speaker 19: Probably both. And we've had a lot of grain here

1328
01:14:08,695 --> 01:14:11,695
Speaker 19: and chroschets over the last couple of days as well. Yeah,

1329
01:14:12,535 --> 01:14:16,855
Speaker 19: we did, sorry to interrupt the ceilant we've got the

1330
01:14:16,895 --> 01:14:21,215
Speaker 19: celant had words because Mum said, oh great, and we've

1331
01:14:21,255 --> 01:14:25,655
Speaker 19: had this torrential right and it started again. So that's

1332
01:14:26,055 --> 01:14:28,575
Speaker 19: just we were sort of doing process of elimination. And

1333
01:14:28,735 --> 01:14:30,615
Speaker 19: I know you're on on a Sunday.

1334
01:14:31,375 --> 01:14:32,455
Speaker 12: Great question.

1335
01:14:33,255 --> 01:14:36,095
Speaker 7: Look, have a go at the hose technique right to

1336
01:14:36,295 --> 01:14:38,615
Speaker 7: try and identify where the water is actually coming from.

1337
01:14:38,935 --> 01:14:41,215
Speaker 7: But again it might be that you just hand it

1338
01:14:41,295 --> 01:14:43,735
Speaker 7: over to you know, a roof or a plumber who's

1339
01:14:43,775 --> 01:14:46,575
Speaker 7: experienced and who you can trust, and they'll come and

1340
01:14:46,655 --> 01:14:49,295
Speaker 7: do an assessment of the roof and find that area.

1341
01:14:50,415 --> 01:14:53,175
Speaker 7: It doesn't sound like the roof in general is at

1342
01:14:53,215 --> 01:14:55,855
Speaker 7: the end of its serviceable life. So it's going to

1343
01:14:55,895 --> 01:14:58,495
Speaker 7: be a repair, a targeted repair that should be able

1344
01:14:58,495 --> 01:14:59,095
Speaker 7: to sort it out.

1345
01:15:00,455 --> 01:15:04,415
Speaker 19: Actually, that's my next question. Would would you think perhaps

1346
01:15:04,575 --> 01:15:06,095
Speaker 19: that could be a claim one?

1347
01:15:06,415 --> 01:15:07,335
Speaker 9: Sure or not?

1348
01:15:08,375 --> 01:15:11,535
Speaker 7: Only if there's some sort of damage, right, so let's

1349
01:15:11,575 --> 01:15:16,095
Speaker 7: see the wind blew and something got ripped off the roof.

1350
01:15:17,055 --> 01:15:19,615
Speaker 7: I mean, talk to your insurer by all means.

1351
01:15:19,415 --> 01:15:22,575
Speaker 8: But typically that's what it is. General wear.

1352
01:15:24,335 --> 01:15:27,655
Speaker 7: The common phrase from insurers is gradual damage isn't covered, right,

1353
01:15:28,055 --> 01:15:32,095
Speaker 7: So a roof that is seventy years old and leaks,

1354
01:15:32,135 --> 01:15:32,975
Speaker 7: they're not going to cover that.

1355
01:15:33,975 --> 01:15:37,895
Speaker 19: No, that's all right, Okay, okay, today.

1356
01:15:37,775 --> 01:15:38,295
Speaker 8: My pleasure.

1357
01:15:38,335 --> 01:15:41,535
Speaker 7: Thanks, take care then all of this, thank you your

1358
01:15:41,615 --> 01:15:45,095
Speaker 7: news talk said b Remember we've got climb passed as

1359
01:15:45,135 --> 01:15:48,535
Speaker 7: always at eight thirty, which is what forty minutes away,

1360
01:15:49,135 --> 01:15:51,615
Speaker 7: So if you've got any gardening or entomological questions, of

1361
01:15:51,695 --> 01:15:54,735
Speaker 7: course you can you can bail rid up online eight

1362
01:15:54,855 --> 01:15:56,815
Speaker 7: hundred and eighty ten eighty at that time. Right now

1363
01:15:56,895 --> 01:16:02,335
Speaker 7: we're taking your calls talking building Dulie. Good morning to you, Hi.

1364
01:16:02,695 --> 01:16:04,335
Speaker 19: I was just wanting to know the name of the

1365
01:16:04,415 --> 01:16:08,295
Speaker 19: products you spoke about last week, just Seela Royce.

1366
01:16:08,895 --> 01:16:12,775
Speaker 7: Yes, now I used to yeah injuris e in d

1367
01:16:13,055 --> 01:16:14,295
Speaker 7: u R I S.

1368
01:16:16,255 --> 01:16:16,655
Speaker 21: Do you?

1369
01:16:17,455 --> 01:16:19,335
Speaker 11: I thank you very much.

1370
01:16:19,455 --> 01:16:21,935
Speaker 7: So where I used it was like a flat roof,

1371
01:16:22,935 --> 01:16:25,175
Speaker 7: so you think of a classic sort of brick and

1372
01:16:25,295 --> 01:16:27,535
Speaker 7: tile unit and often at the back they've got a

1373
01:16:27,575 --> 01:16:30,695
Speaker 7: little jutty outbit with a laundry in it or a

1374
01:16:30,775 --> 01:16:33,975
Speaker 7: back porch, and that had a flat standing scene roof.

1375
01:16:35,295 --> 01:16:37,655
Speaker 7: I've coded it with all sorts of things over the years,

1376
01:16:37,775 --> 01:16:39,655
Speaker 7: just to try and eek out another couple of years.

1377
01:16:39,815 --> 01:16:42,175
Speaker 7: And I went and applied this the other day and

1378
01:16:42,575 --> 01:16:43,495
Speaker 7: it seems to have worked.

1379
01:16:43,575 --> 01:16:44,255
Speaker 8: So there you go.

1380
01:16:45,575 --> 01:16:47,615
Speaker 7: Ok, thank you all the very best.

1381
01:16:47,855 --> 01:16:51,375
Speaker 8: You take care all the best and Graham, a very

1382
01:16:51,415 --> 01:16:57,495
Speaker 8: good morning to you. Good Graham, Hi Bete. How are

1383
01:16:57,575 --> 01:16:59,535
Speaker 8: you very well? Thank you and yourself?

1384
01:17:00,615 --> 01:17:05,215
Speaker 12: Yeah, good things but cold? Inquiring about double glazing.

1385
01:17:05,375 --> 01:17:07,615
Speaker 8: Yes, without heat.

1386
01:17:08,215 --> 01:17:11,535
Speaker 12: You wake up in the morning and your rooms rather cold.

1387
01:17:11,775 --> 01:17:14,535
Speaker 12: Your head double glazing and we've been touring with putting

1388
01:17:14,615 --> 01:17:16,855
Speaker 12: it in. Would you notice a difference.

1389
01:17:18,335 --> 01:17:21,815
Speaker 7: I think you would. I'll declare an interest for many

1390
01:17:21,935 --> 01:17:23,695
Speaker 7: years now. I think it's coming up to almost ten

1391
01:17:23,775 --> 01:17:26,975
Speaker 7: years I've acted as a brand ambassador for Metro Performance

1392
01:17:27,015 --> 01:17:29,935
Speaker 7: Glass who do retrofit double or they do double glazing,

1393
01:17:30,015 --> 01:17:34,695
Speaker 7: and especially retrofit double glazing, and so over that time,

1394
01:17:35,095 --> 01:17:37,335
Speaker 7: you know, I've spent a lot of time reading and

1395
01:17:38,015 --> 01:17:42,055
Speaker 7: listening to experts on this. So one of the simplest

1396
01:17:42,135 --> 01:17:46,135
Speaker 7: numbers is if you imagine a single pane of let's

1397
01:17:46,135 --> 01:17:50,975
Speaker 7: say three millimeter glass, right that has an insulation value

1398
01:17:51,215 --> 01:17:52,215
Speaker 7: at around.

1399
01:17:53,855 --> 01:17:56,175
Speaker 8: Let's call it, I should get.

1400
01:17:56,055 --> 01:17:59,095
Speaker 7: The numbers, but it will be about point one of

1401
01:17:59,175 --> 01:18:02,615
Speaker 7: an insulation value. A double glazed unit will have about

1402
01:18:02,695 --> 01:18:06,135
Speaker 7: point nine. So it's almost ten times more effective at

1403
01:18:06,455 --> 01:18:11,935
Speaker 7: insulating than a single glazed unit, right. So and then

1404
01:18:12,015 --> 01:18:15,575
Speaker 7: that's like you can look at the data. It's independent.

1405
01:18:15,735 --> 01:18:18,135
Speaker 7: This is just what happens in terms of heat transfer.

1406
01:18:18,335 --> 01:18:22,255
Speaker 7: So heat transfer through a piece of single glazing versus

1407
01:18:22,335 --> 01:18:27,055
Speaker 7: heat transfer through good quality double glazing is dramatically different.

1408
01:18:27,215 --> 01:18:33,815
Speaker 7: And where it becomes really important is often we talk

1409
01:18:33,895 --> 01:18:36,575
Speaker 7: about the concept of a thermal envelope. Right, So, in

1410
01:18:36,735 --> 01:18:41,095
Speaker 7: order to in winter keep warmth in inside our building,

1411
01:18:41,535 --> 01:18:43,575
Speaker 7: we want to look at where the heat leaks out

1412
01:18:43,615 --> 01:18:46,535
Speaker 7: of the building. So if we've got concrete slab, which

1413
01:18:46,615 --> 01:18:48,735
Speaker 7: has some heat loss but not much. Or if we've

1414
01:18:48,735 --> 01:18:51,415
Speaker 7: got a timber floor, we can insulate the underside of it,

1415
01:18:51,615 --> 01:18:54,855
Speaker 7: we can insulate the roof space, we can insulate the walls.

1416
01:18:54,975 --> 01:18:58,015
Speaker 7: And then often the last week spot in that thermal

1417
01:18:58,135 --> 01:19:02,135
Speaker 7: envelope is often the single glazing. So if you can

1418
01:19:02,295 --> 01:19:06,575
Speaker 7: retrofit that single glazing with double glazing, you reduce the

1419
01:19:06,615 --> 01:19:09,575
Speaker 7: amount of heat transfer through the glass. It's just really

1420
01:19:09,695 --> 01:19:10,535
Speaker 7: simple science.

1421
01:19:12,575 --> 01:19:17,375
Speaker 12: Is there any point in Justine starting Orf putting double

1422
01:19:17,415 --> 01:19:19,335
Speaker 12: glazing in the cold side of the house.

1423
01:19:19,735 --> 01:19:24,695
Speaker 7: I think that's a perfectly acceptable solution, you know, Like again,

1424
01:19:24,815 --> 01:19:27,135
Speaker 7: in a perfect world you'd go, I want to double

1425
01:19:27,215 --> 01:19:31,295
Speaker 7: gloze everything, but in reality, you know, had the bits

1426
01:19:31,335 --> 01:19:34,775
Speaker 7: where you really have got the challenge first. Right, So

1427
01:19:34,935 --> 01:19:37,455
Speaker 7: if you've got south side of the house maybe, or

1428
01:19:37,655 --> 01:19:41,215
Speaker 7: some bedrooms that are particularly cold at night, and again

1429
01:19:41,295 --> 01:19:44,615
Speaker 7: there's a huge body of research around what happens when

1430
01:19:44,855 --> 01:19:48,735
Speaker 7: we as human beings live in cold, damp conditions. Right,

1431
01:19:48,815 --> 01:19:53,215
Speaker 7: the health impact is significant. So keeping a bedroom at

1432
01:19:53,255 --> 01:19:56,215
Speaker 7: a modest temperature. I'm not talking about sweltering hot or

1433
01:19:56,215 --> 01:19:58,895
Speaker 7: anything like that, but if you know, particularly with young

1434
01:19:58,975 --> 01:20:02,495
Speaker 7: children or maybe older adults, that sort of thing if

1435
01:20:02,495 --> 01:20:05,735
Speaker 7: it gets too cold, you're going to basically get sick, right,

1436
01:20:06,375 --> 01:20:09,535
Speaker 7: So yeah, I think if you went, hey, look these

1437
01:20:09,615 --> 01:20:13,215
Speaker 7: couple of rooms, I need to make sure that I

1438
01:20:13,295 --> 01:20:17,655
Speaker 7: can keep my temperature at a reasonable level and stay

1439
01:20:17,735 --> 01:20:21,255
Speaker 7: warm over winter. Target the double glazing in there absolutely

1440
01:20:22,535 --> 01:20:23,895
Speaker 7: m m yep.

1441
01:20:24,175 --> 01:20:24,855
Speaker 12: Well thanks for you.

1442
01:20:25,015 --> 01:20:27,615
Speaker 7: Yeah, so you can be quite selective as to where

1443
01:20:27,655 --> 01:20:31,815
Speaker 7: you do it. Yeah, yeah, oh thanks very much, my pleasure.

1444
01:20:32,175 --> 01:20:33,615
Speaker 7: Really nice to talk to you and all the best.

1445
01:20:33,655 --> 01:20:36,855
Speaker 7: Graham you take care day, you too, mate, Bob O.

1446
01:20:36,935 --> 01:20:40,895
Speaker 7: Then Jonathan, I think we'll speak with after the news.

1447
01:20:43,095 --> 01:20:46,415
Speaker 7: Steve's comment about the brand's appraisal and products leaky buildings

1448
01:20:46,455 --> 01:20:49,535
Speaker 7: had brands appraise products and systems shouldn't have been allowed.

1449
01:20:49,735 --> 01:20:55,535
Speaker 7: I don't think you're completely right. I think that many

1450
01:20:55,575 --> 01:20:59,335
Speaker 7: of the changes that happened that occurred that ended up

1451
01:20:59,375 --> 01:21:04,295
Speaker 7: producing and it's a vast collection of combination of elements

1452
01:21:04,615 --> 01:21:06,895
Speaker 7: in order to cause the leaky building crime has came

1453
01:21:07,015 --> 01:21:11,535
Speaker 7: from changes to building code which didn't come from brands.

1454
01:21:13,655 --> 01:21:19,535
Speaker 7: So yeah, I think a slightly more nuanced, nuanced approach

1455
01:21:21,295 --> 01:21:23,815
Speaker 7: hand the roof leak over to someone. Even if you

1456
01:21:23,935 --> 01:21:25,455
Speaker 7: make it leak with a hose, you don't know what

1457
01:21:25,535 --> 01:21:27,975
Speaker 7: you're looking at. Finding the leak is a highly skilled

1458
01:21:28,055 --> 01:21:31,855
Speaker 7: part ceiling. It's the easy but old plumber leakfinder extraordinary.

1459
01:21:31,975 --> 01:21:34,295
Speaker 7: I hear what you're saying. I did say that in

1460
01:21:34,375 --> 01:21:36,095
Speaker 7: the end you may need to hand that job over

1461
01:21:36,215 --> 01:21:39,175
Speaker 7: to a professional. But at the same time, if it's

1462
01:21:39,255 --> 01:21:41,935
Speaker 7: kind of straightforward and it helps you identify the fact

1463
01:21:41,975 --> 01:21:45,335
Speaker 7: that maybe a fastener has come loose and a flashing

1464
01:21:45,455 --> 01:21:47,615
Speaker 7: is flapping around and you can put a fastener back

1465
01:21:47,655 --> 01:21:50,415
Speaker 7: in there, then have a go. But I agree it

1466
01:21:50,575 --> 01:21:56,775
Speaker 7: can be quite complex. Pete, I'm replacing an outdoor light.

1467
01:21:56,895 --> 01:21:59,335
Speaker 7: The wires too short and stiff to fit into new light.

1468
01:21:59,415 --> 01:22:02,175
Speaker 7: Can I attach a more flexible extension of why? Look,

1469
01:22:02,295 --> 01:22:03,895
Speaker 7: I think that sort of work should be done by

1470
01:22:03,975 --> 01:22:08,295
Speaker 7: registered our electrician. All right, you know, making a heat

1471
01:22:08,335 --> 01:22:11,975
Speaker 7: shrink or doing some sort of fitting, you know, extension

1472
01:22:12,055 --> 01:22:15,255
Speaker 7: to an existing wire. Hand that over to the professionals.

1473
01:22:15,415 --> 01:22:18,175
Speaker 7: I am all for people doing it for yourself, but

1474
01:22:18,295 --> 01:22:22,495
Speaker 7: I'm also all four people not inadvertently burning their house down,

1475
01:22:23,335 --> 01:22:27,935
Speaker 7: So I would hand that over. Condensation on window sills, Yeah,

1476
01:22:28,095 --> 01:22:31,095
Speaker 7: you'll get condensation on window sills if you've got conventional

1477
01:22:31,175 --> 01:22:34,295
Speaker 7: aluminium joinery so the heat transfer that used to go

1478
01:22:34,375 --> 01:22:36,575
Speaker 7: out through the glass and goes out through the aluminium.

1479
01:22:36,615 --> 01:22:38,735
Speaker 7: We can talk about that after the News, Sport and

1480
01:22:38,815 --> 01:22:40,215
Speaker 7: Weather at eight o'clock.

1481
01:22:40,895 --> 01:22:42,575
Speaker 3: Doing on the house, storting the garden.

1482
01:22:42,655 --> 01:22:45,735
Speaker 1: Asked Pete for a hand the resident builder with Peter

1483
01:22:45,855 --> 01:22:47,655
Speaker 1: Wolfcap call eight hundred.

1484
01:22:47,655 --> 01:22:50,615
Speaker 3: Eighty eight News Talks Edbar News talks'd be.

1485
01:22:50,735 --> 01:22:54,175
Speaker 7: We're going to be talking with Matt Curtis, senior economist

1486
01:22:54,255 --> 01:22:57,695
Speaker 7: at Brands about this sort of satisfaction survey that came

1487
01:22:57,735 --> 01:23:01,135
Speaker 7: out recently, because I found this sort of headlines quite interesting.

1488
01:23:01,215 --> 01:23:03,095
Speaker 7: You know, fifty percent of people want to call back

1489
01:23:03,135 --> 01:23:05,415
Speaker 7: their plumber, forty five percent of people call back their

1490
01:23:05,495 --> 01:23:08,535
Speaker 7: builder on new built, you know, what's the defix, what's

1491
01:23:08,655 --> 01:23:12,535
Speaker 7: the scope of it? And according to the survey, why

1492
01:23:12,815 --> 01:23:16,055
Speaker 7: are owners of new builds less likely to recommend the

1493
01:23:16,175 --> 01:23:20,055
Speaker 7: builder now than they were back in twenty seventeen. So

1494
01:23:20,135 --> 01:23:22,575
Speaker 7: we'll take a deep dive into that with Matt Curtis

1495
01:23:22,655 --> 01:23:25,095
Speaker 7: from Brands. Shortly, Jonathan Helplow.

1496
01:23:26,415 --> 01:23:29,815
Speaker 10: Ok, I've got built, Yeah, good morning.

1497
01:23:29,935 --> 01:23:32,735
Speaker 22: I've got a villa and sort of the rear the

1498
01:23:32,815 --> 01:23:36,815
Speaker 22: villa like a washroom, but in the washroom a shower

1499
01:23:36,895 --> 01:23:39,655
Speaker 22: and a toilet, and I was thinking, I'm blocking off

1500
01:23:39,695 --> 01:23:42,015
Speaker 22: the door. It's like a do to the back guard

1501
01:23:42,095 --> 01:23:45,055
Speaker 22: and the blocking off just a you know, it's getting

1502
01:23:45,055 --> 01:23:47,815
Speaker 22: a bit older, a bit motten, and sure it's a

1503
01:23:47,895 --> 01:23:50,855
Speaker 22: bit so. I heard a call before from somebody was

1504
01:23:50,855 --> 01:23:52,975
Speaker 22: going to block a window off in his wall.

1505
01:23:53,695 --> 01:23:54,455
Speaker 10: I was a bit concerned.

1506
01:23:54,695 --> 01:23:56,615
Speaker 12: Do I need a consent to actually blow a back

1507
01:23:56,695 --> 01:23:57,135
Speaker 12: door off?

1508
01:23:57,375 --> 01:23:59,135
Speaker 7: I wouldn't in that situation.

1509
01:23:59,255 --> 01:24:00,655
Speaker 8: I don't think you need a consent for that.

1510
01:24:00,895 --> 01:24:02,855
Speaker 7: Right, So you're you're going to take out a door,

1511
01:24:03,055 --> 01:24:06,095
Speaker 7: You're going to patch, you know, your weatherboards or replace

1512
01:24:06,135 --> 01:24:09,015
Speaker 7: the weather the boards just in that small section. I

1513
01:24:09,135 --> 01:24:11,215
Speaker 7: think you can do that work without necessarily having a

1514
01:24:11,255 --> 01:24:11,895
Speaker 7: building consent.

1515
01:24:13,735 --> 01:24:15,255
Speaker 8: It's low risk, you know.

1516
01:24:16,735 --> 01:24:21,735
Speaker 7: And I mean it's it's not like, well, let's assume

1517
01:24:21,935 --> 01:24:24,935
Speaker 7: that there are other points of exit exit from the building,

1518
01:24:25,015 --> 01:24:28,215
Speaker 7: so it's not that ye, so in terms of, you know,

1519
01:24:29,175 --> 01:24:31,655
Speaker 7: having to escape in an emergency, you're not reducing that.

1520
01:24:32,295 --> 01:24:33,775
Speaker 8: It's low risk. Yeah.

1521
01:24:34,055 --> 01:24:36,335
Speaker 7: I think you can do that sort of thing without fun.

1522
01:24:36,495 --> 01:24:38,815
Speaker 7: You know, obviously, if you wanted to go the other way.

1523
01:24:39,055 --> 01:24:40,775
Speaker 7: Let's say you had a wall and you thought, gee,

1524
01:24:40,815 --> 01:24:43,055
Speaker 7: i'd really like to have a door right there. That

1525
01:24:43,295 --> 01:24:45,575
Speaker 7: sort of thing would require a building consent.

1526
01:24:47,415 --> 01:24:50,615
Speaker 8: But you're going the other way. You'll be fine. Go

1527
01:24:50,815 --> 01:24:51,335
Speaker 8: for it, mate.

1528
01:24:51,655 --> 01:24:53,815
Speaker 7: I got to love those old houses all right, all

1529
01:24:53,855 --> 01:24:54,175
Speaker 7: the best.

1530
01:24:54,335 --> 01:24:55,135
Speaker 8: Actually I was doing.

1531
01:24:56,215 --> 01:24:57,655
Speaker 7: I was looking through a house the other day and

1532
01:24:57,695 --> 01:25:00,095
Speaker 7: I could from there, I could look across to friends

1533
01:25:00,135 --> 01:25:02,455
Speaker 7: of ours house, and it's an old villa, and we

1534
01:25:03,215 --> 01:25:05,335
Speaker 7: moan and groan about all of the work that you

1535
01:25:05,415 --> 01:25:07,255
Speaker 7: have to do on old house and villas all of

1536
01:25:07,335 --> 01:25:10,175
Speaker 7: the time. And as it happened that the gable end,

1537
01:25:10,295 --> 01:25:12,735
Speaker 7: I could see the gable end from quite an elevated position,

1538
01:25:12,895 --> 01:25:14,935
Speaker 7: lock down and see all the lichen that was growing

1539
01:25:14,975 --> 01:25:18,095
Speaker 7: on the coverboard of the gable end of my mate's house.

1540
01:25:18,455 --> 01:25:20,255
Speaker 7: So I took a photograph of at, texted to him

1541
01:25:20,255 --> 01:25:22,495
Speaker 7: and went work today. He said, don't worry, I already

1542
01:25:22,495 --> 01:25:25,135
Speaker 7: booked the scaffolding for September. I'm all over it, which

1543
01:25:25,215 --> 01:25:27,095
Speaker 7: is awesome. Right, we're going to take a break then

1544
01:25:27,135 --> 01:25:29,375
Speaker 7: we're going to be talking with Matt Curtis from Brands

1545
01:25:29,455 --> 01:25:31,015
Speaker 7: about the satisfaction survey.

1546
01:25:31,295 --> 01:25:34,135
Speaker 1: Whether you're painting the ceiling, fixing the Feds, or wondering

1547
01:25:34,215 --> 01:25:36,295
Speaker 1: how to fix that hole in the wall. Give Peter

1548
01:25:36,375 --> 01:25:41,535
Speaker 1: wolf capercall on eighty the resident builder on NEWSTALGSB.

1549
01:25:42,855 --> 01:25:45,455
Speaker 7: An article that caught my eye a couple of days

1550
01:25:45,495 --> 01:25:48,775
Speaker 7: ago was it appeared in the Herald online that was

1551
01:25:48,855 --> 01:25:51,975
Speaker 7: building sector insight, which trades have to come back and

1552
01:25:52,095 --> 01:25:54,975
Speaker 7: fix things the most on New Zealand homes And then

1553
01:25:55,015 --> 01:25:57,295
Speaker 7: it had a bit of a chart there talking about

1554
01:25:57,615 --> 01:26:01,735
Speaker 7: basically about eighty eight percent of people surveyed said that

1555
01:26:01,815 --> 01:26:04,935
Speaker 7: they needed to get their trades person And it goes

1556
01:26:04,975 --> 01:26:05,775
Speaker 7: into some detail.

1557
01:26:06,695 --> 01:26:08,455
Speaker 8: So what does that mean? Because at a.

1558
01:26:08,575 --> 01:26:11,095
Speaker 7: Top level you could kind of look at it and go,

1559
01:26:11,415 --> 01:26:13,775
Speaker 7: we're not doing a great job with our building. So

1560
01:26:13,895 --> 01:26:16,695
Speaker 7: who better to talk to than Matt from Brands who's

1561
01:26:16,735 --> 01:26:17,735
Speaker 7: been part of the research.

1562
01:26:17,855 --> 01:26:18,655
Speaker 8: Thanks very much for.

1563
01:26:18,695 --> 01:26:22,135
Speaker 3: Your time, Thanks for inviting me.

1564
01:26:22,855 --> 01:26:25,775
Speaker 7: Now again I'm looking at this. I'm looking at the

1565
01:26:25,895 --> 01:26:29,535
Speaker 7: chart and it goes and this is callbacks for defect

1566
01:26:29,695 --> 01:26:33,615
Speaker 7: repair after first occupancy and I presume this is New Belts, right,

1567
01:26:34,015 --> 01:26:38,375
Speaker 7: and so fifty percent of cases painters are called back.

1568
01:26:39,095 --> 01:26:41,895
Speaker 7: In terms of you having undertaken the research, what are

1569
01:26:41,935 --> 01:26:44,935
Speaker 7: we talking about here, Like, what's the scope of the

1570
01:26:45,615 --> 01:26:48,375
Speaker 7: type of work that a painter might be called back for?

1571
01:26:49,455 --> 01:26:51,535
Speaker 21: Yeah, a lot of the stuff that a painter is

1572
01:26:51,655 --> 01:26:55,015
Speaker 21: generally called back for, it's quite minor. Some of it's

1573
01:26:55,055 --> 01:26:57,495
Speaker 21: not even related to the painters work themselves. There might

1574
01:26:57,575 --> 01:27:01,175
Speaker 21: be some chips from subsequent traces have come through, or

1575
01:27:01,215 --> 01:27:03,935
Speaker 21: as part of the moving process, someone might have knocked

1576
01:27:03,975 --> 01:27:07,575
Speaker 21: the wall also come back. When the house is settled

1577
01:27:07,575 --> 01:27:12,455
Speaker 21: a bit, there might be some cracks appearing, typically rusby

1578
01:27:12,535 --> 01:27:13,375
Speaker 21: minor for a painter.

1579
01:27:14,535 --> 01:27:18,495
Speaker 7: Okay, carpenters, that's my lot are in there at forty

1580
01:27:18,535 --> 01:27:21,935
Speaker 7: five percent. Again, is this the sort of thing where

1581
01:27:22,895 --> 01:27:25,935
Speaker 7: or in the survey are people talking about, Gosh, the

1582
01:27:26,015 --> 01:27:27,935
Speaker 7: door is sticking a little bit right and so it

1583
01:27:28,055 --> 01:27:30,255
Speaker 7: might need to be eased or adjusted, or the strike

1584
01:27:30,295 --> 01:27:33,375
Speaker 7: of plate adjustice or are we talking about someone moving

1585
01:27:33,495 --> 01:27:37,535
Speaker 7: to the house and then uncovering a significant structural issue.

1586
01:27:37,615 --> 01:27:40,215
Speaker 7: What's the scope of that sort of callback work.

1587
01:27:40,815 --> 01:27:43,575
Speaker 21: Yeah, again, in general, we're talking about needing to do

1588
01:27:43,735 --> 01:27:48,415
Speaker 21: some minor adjustments to adore generally not doing any invasive

1589
01:27:48,455 --> 01:27:50,455
Speaker 21: type testing to see the structure of the house. So

1590
01:27:50,575 --> 01:27:54,015
Speaker 21: it's unlikely it would be anything significant to do with

1591
01:27:54,135 --> 01:27:58,415
Speaker 21: the structure, but it can be a few things that

1592
01:27:58,615 --> 01:28:01,295
Speaker 21: just picked up that just again, as the house settles.

1593
01:28:01,375 --> 01:28:04,815
Speaker 21: As someone starts to operate that house, these things can

1594
01:28:04,935 --> 01:28:05,255
Speaker 21: come up.

1595
01:28:06,815 --> 01:28:09,055
Speaker 7: Just going through the list. The next two interesting from

1596
01:28:09,135 --> 01:28:11,695
Speaker 7: my point of view. The plumber and electrician both around

1597
01:28:11,735 --> 01:28:16,175
Speaker 7: the same, so thirty twenty nine percent, but interestingly enough,

1598
01:28:16,495 --> 01:28:19,495
Speaker 7: in terms of product related it's a much higher number.

1599
01:28:19,535 --> 01:28:23,375
Speaker 7: It's the greatest percentage. So twelve percent of plumber callbacks

1600
01:28:23,455 --> 01:28:26,895
Speaker 7: relate to product defects and for electricians it's fifteen percent.

1601
01:28:27,335 --> 01:28:29,615
Speaker 8: So what does that? What are people reporting?

1602
01:28:29,695 --> 01:28:29,855
Speaker 3: There?

1603
01:28:29,975 --> 01:28:33,815
Speaker 7: Is this a plumbing fitting that's failed or isn't working properly,

1604
01:28:34,095 --> 01:28:36,695
Speaker 7: a light, for example, that keeps going out? Is that

1605
01:28:36,775 --> 01:28:39,695
Speaker 7: the sort of thing people are talking about, or.

1606
01:28:39,695 --> 01:28:44,815
Speaker 21: Even a life's workshap doesn't seem to be operating as expected. Again,

1607
01:28:45,015 --> 01:28:48,455
Speaker 21: relatively minor staff where it's a product. Now that the

1608
01:28:48,735 --> 01:28:51,295
Speaker 21: building has been commissioned, now that that homeowner is starting

1609
01:28:51,295 --> 01:28:54,575
Speaker 21: to actually operate the thing, things just aren't working quite

1610
01:28:54,615 --> 01:28:55,295
Speaker 21: as expected.

1611
01:28:55,855 --> 01:28:56,015
Speaker 8: Right.

1612
01:28:56,855 --> 01:28:58,375
Speaker 7: And then as we go a little bit further down

1613
01:28:58,415 --> 01:29:01,095
Speaker 7: the list, I was looking at roofers. Eighteen percent right

1614
01:29:01,295 --> 01:29:03,735
Speaker 7: of respondents said that they needed to get the roof

1615
01:29:03,775 --> 01:29:06,655
Speaker 7: for back, and at first I was thinking that's not great,

1616
01:29:06,895 --> 01:29:09,295
Speaker 7: you know, really, if we're doing roofing. That should be it.

1617
01:29:09,975 --> 01:29:13,615
Speaker 7: It's done and it's sorted. But again, what's the actual

1618
01:29:13,735 --> 01:29:15,255
Speaker 7: type of callbacks that you're getting?

1619
01:29:15,295 --> 01:29:16,015
Speaker 8: What's the range?

1620
01:29:16,855 --> 01:29:18,495
Speaker 21: A lot of it can be due due to some

1621
01:29:18,895 --> 01:29:21,615
Speaker 21: face scratches on some of the roofing tiles or the

1622
01:29:22,815 --> 01:29:28,575
Speaker 21: corrigand iron for example, or to see occasionally incorrect screw

1623
01:29:28,695 --> 01:29:33,135
Speaker 21: patterns or the screw's not being put placed correctly. Yes,

1624
01:29:33,535 --> 01:29:38,575
Speaker 21: but it's all relatively varied. E free respondent seems to

1625
01:29:38,655 --> 01:29:43,375
Speaker 21: have a slightly different type of defect or response to

1626
01:29:43,455 --> 01:29:46,295
Speaker 21: that defect, or even a description of what that defect

1627
01:29:47,015 --> 01:29:47,535
Speaker 21: is to them.

1628
01:29:48,655 --> 01:29:52,495
Speaker 7: Okay, So again it might not be like I was thinking, Gee,

1629
01:29:52,615 --> 01:29:54,695
Speaker 7: is it the sort of thing where a flashing hasn't

1630
01:29:54,695 --> 01:29:57,095
Speaker 7: been correctly installed it's blown off in the first wind.

1631
01:29:58,255 --> 01:30:01,975
Speaker 21: We will see a couple of incidents of something like

1632
01:30:02,015 --> 01:30:06,935
Speaker 21: a flashing being incorrectly installed or some leaking, very rare

1633
01:30:07,055 --> 01:30:10,695
Speaker 21: that it's something that's that sort of level of seriousness.

1634
01:30:10,535 --> 01:30:16,535
Speaker 7: Right, Okay, So after the survey is undertaken, so the

1635
01:30:16,735 --> 01:30:21,615
Speaker 7: survey participants are people who have elected to do the survey,

1636
01:30:21,975 --> 01:30:24,575
Speaker 7: they've had a new build, they've got to prove that

1637
01:30:24,615 --> 01:30:26,975
Speaker 7: they've got a building consent, so they've definitely done a

1638
01:30:27,055 --> 01:30:29,935
Speaker 7: new build. And then once the survey's completed, you were

1639
01:30:29,975 --> 01:30:32,055
Speaker 7: saying that you've had an opportunity to sit down, like

1640
01:30:32,135 --> 01:30:35,495
Speaker 7: in a focus group and have a discussion. Is what

1641
01:30:35,695 --> 01:30:39,055
Speaker 7: you're learning from people in that setting a little bit

1642
01:30:39,095 --> 01:30:40,735
Speaker 7: different to what you might get on the survey.

1643
01:30:41,695 --> 01:30:45,935
Speaker 21: Yes, so we do find that their experience as the

1644
01:30:46,175 --> 01:30:49,455
Speaker 21: represented on the survey form can differ from how they've

1645
01:30:49,495 --> 01:30:55,055
Speaker 21: represented in person. What we sometimes find is that actually

1646
01:30:55,135 --> 01:30:58,935
Speaker 21: those people who have suggested that they've had a bad

1647
01:30:59,015 --> 01:31:01,735
Speaker 21: experience in the survey have had quite a good experience.

1648
01:31:01,815 --> 01:31:04,895
Speaker 21: Competitors who might have thought that their builder actually had

1649
01:31:05,055 --> 01:31:08,135
Speaker 21: did quite a good job. It's just quite interesting when

1650
01:31:08,135 --> 01:31:11,415
Speaker 21: you have that personal perspective and that one or one

1651
01:31:11,535 --> 01:31:14,095
Speaker 21: or group setting versus what you might get from a

1652
01:31:14,175 --> 01:31:17,495
Speaker 21: survey and just what they're willing to say or how

1653
01:31:17,535 --> 01:31:19,855
Speaker 21: they represent that build and the process.

1654
01:31:21,055 --> 01:31:25,175
Speaker 7: And in that focus group we were chatting before, and

1655
01:31:25,455 --> 01:31:28,695
Speaker 7: you have an insight where people perhaps that have built

1656
01:31:28,975 --> 01:31:34,855
Speaker 7: before have a better relationship or they have a better

1657
01:31:35,815 --> 01:31:39,935
Speaker 7: interaction with their builder. So is there something about if

1658
01:31:39,975 --> 01:31:44,215
Speaker 7: it's your first time working with tradespeople, maybe your experience

1659
01:31:44,335 --> 01:31:47,335
Speaker 7: is not as good because you have different expectations. Or

1660
01:31:47,455 --> 01:31:50,575
Speaker 7: is it something that if you're a bit more experienced

1661
01:31:50,775 --> 01:31:53,295
Speaker 7: of working with trades people, you know how to build

1662
01:31:53,335 --> 01:31:55,175
Speaker 7: that relationship and you get a better outcome.

1663
01:31:55,535 --> 01:31:56,655
Speaker 8: Do you have any insights there?

1664
01:31:57,535 --> 01:31:59,535
Speaker 21: I think that while we can cut we can see

1665
01:31:59,575 --> 01:32:02,895
Speaker 21: well in the data is that communication is very important

1666
01:32:03,175 --> 01:32:06,215
Speaker 21: to how a build process goes. And that's both ways.

1667
01:32:07,055 --> 01:32:09,935
Speaker 21: So perhaps if you've built before, you understand the level

1668
01:32:09,975 --> 01:32:12,015
Speaker 21: of communication that you need or how to communicate with

1669
01:32:12,095 --> 01:32:17,495
Speaker 21: your trades people on site, you've set clearer expectations, but

1670
01:32:17,655 --> 01:32:20,695
Speaker 21: also you have better expectations of the bill process and

1671
01:32:20,815 --> 01:32:23,775
Speaker 21: things just seem to run that little bit smoother, right.

1672
01:32:26,615 --> 01:32:30,415
Speaker 7: I guess the thing that I often hear in terms

1673
01:32:30,415 --> 01:32:34,255
Speaker 7: of frustration from a client, from a own home owner

1674
01:32:34,375 --> 01:32:37,895
Speaker 7: engaging with a contractor, is they don't seem to be

1675
01:32:38,015 --> 01:32:41,015
Speaker 7: able to answer my phone call or they don't reply

1676
01:32:41,135 --> 01:32:44,735
Speaker 7: to emails. Is that something that came through in the

1677
01:32:44,815 --> 01:32:46,135
Speaker 7: focus group or in the survey.

1678
01:32:47,255 --> 01:32:49,375
Speaker 21: No, but we have done some research in this area

1679
01:32:49,415 --> 01:32:52,455
Speaker 21: in the past. But really from that builder point of

1680
01:32:52,535 --> 01:32:56,175
Speaker 21: view of how do you set those expectations right? What

1681
01:32:56,335 --> 01:32:57,455
Speaker 21: are my work hours?

1682
01:32:58,055 --> 01:32:58,455
Speaker 3: Should I?

1683
01:32:59,255 --> 01:32:59,615
Speaker 8: Okay?

1684
01:33:00,095 --> 01:33:02,735
Speaker 21: Is it fear that you expect me to answer emails

1685
01:33:02,815 --> 01:33:05,735
Speaker 21: or phone calls outside of those work hours. And I

1686
01:33:05,855 --> 01:33:08,535
Speaker 21: think what sort of poses a bit of an issue

1687
01:33:08,575 --> 01:33:12,135
Speaker 21: in this space is that often homeowners will go visit

1688
01:33:12,255 --> 01:33:15,455
Speaker 21: the site outside of their work hours, right, and then

1689
01:33:15,535 --> 01:33:19,295
Speaker 21: spotter shows and expect the builder to respond sort of

1690
01:33:19,455 --> 01:33:23,135
Speaker 21: that night, And really that's the time for the builder

1691
01:33:23,175 --> 01:33:26,255
Speaker 21: to get away from the job site and have their

1692
01:33:26,295 --> 01:33:29,495
Speaker 21: own personal time. So again it's just setting those expectations

1693
01:33:29,495 --> 01:33:32,895
Speaker 21: about when you can be contacted, how's the best form

1694
01:33:32,975 --> 01:33:36,455
Speaker 21: to contact them, and when they can expect a response.

1695
01:33:37,215 --> 01:33:41,935
Speaker 7: How interesting. Further down in the article online, it talked

1696
01:33:41,975 --> 01:33:46,215
Speaker 7: about homeowner's satisfaction in terms of whether they would rate

1697
01:33:46,655 --> 01:33:50,015
Speaker 7: the overall quality of their home as good, so essentially

1698
01:33:50,135 --> 01:33:54,695
Speaker 7: rating their builder. Going back to twenty seventeen, eighty nine

1699
01:33:54,815 --> 01:33:57,815
Speaker 7: percent rated their builder on the overall quality as good.

1700
01:33:58,375 --> 01:34:01,615
Speaker 7: In twenty twenty three, the most recently surveyed year, this

1701
01:34:01,815 --> 01:34:05,855
Speaker 7: has dropped to eighty one percent. So and there's been

1702
01:34:05,895 --> 01:34:08,175
Speaker 7: a signals and there's been a similar sort of size

1703
01:34:08,255 --> 01:34:10,855
Speaker 7: drop in terms of new homeowners who were likely to

1704
01:34:10,975 --> 01:34:14,095
Speaker 7: recommend their builder. So, if you're built in twenty seventeen,

1705
01:34:14,575 --> 01:34:17,375
Speaker 7: seventy percent of people would have recommended their builder maybe

1706
01:34:17,415 --> 01:34:19,895
Speaker 7: to a friend who's looking for a chippy. By twenty

1707
01:34:19,975 --> 01:34:23,135
Speaker 7: twenty three, that are dropped to sixty one percent. What

1708
01:34:23,255 --> 01:34:25,295
Speaker 7: are the insights there? What do you think is happening there?

1709
01:34:26,775 --> 01:34:29,535
Speaker 21: Yes, I think that as the industry has got more busy,

1710
01:34:30,375 --> 01:34:33,695
Speaker 21: it's been harder to keep on top of things, I suppose,

1711
01:34:33,855 --> 01:34:39,015
Speaker 21: so I we'll see defects slipping in trades, having trouble

1712
01:34:39,055 --> 01:34:41,415
Speaker 21: coming back to repair that defect as they've moved on

1713
01:34:41,495 --> 01:34:43,575
Speaker 21: to their next job, so it's hard to find that

1714
01:34:43,695 --> 01:34:47,615
Speaker 21: time and their workday. But also what we see is

1715
01:34:47,815 --> 01:34:51,455
Speaker 21: that from an overall quality point of view, it's not

1716
01:34:51,655 --> 01:34:54,135
Speaker 21: like we've seen a major uptick and those who have

1717
01:34:54,295 --> 01:34:58,495
Speaker 21: rated their builder for so the overall quality right is

1718
01:34:58,615 --> 01:35:04,335
Speaker 21: getting significantly worse. It's just not quite getting rated as

1719
01:35:04,415 --> 01:35:05,735
Speaker 21: well as it was before.

1720
01:35:07,335 --> 01:35:10,175
Speaker 7: I'm just wondering whether, if, like the survey, is this

1721
01:35:10,295 --> 01:35:12,695
Speaker 7: the sort of survey that you would undertake every five

1722
01:35:12,815 --> 01:35:15,655
Speaker 7: to six years or so. And I'm curious about whether

1723
01:35:15,775 --> 01:35:17,935
Speaker 7: or not in five years time, given that we're in

1724
01:35:18,815 --> 01:35:21,735
Speaker 7: a time where the industry is not particularly busy, where

1725
01:35:21,935 --> 01:35:24,495
Speaker 7: chances are if you're self employed running your own business

1726
01:35:24,575 --> 01:35:27,415
Speaker 7: you're answering the phone, you're chasing work You're wanting to

1727
01:35:27,495 --> 01:35:30,255
Speaker 7: make a really really good impression whether we might see

1728
01:35:30,295 --> 01:35:32,415
Speaker 7: that number and the next survey go up.

1729
01:35:33,295 --> 01:35:33,495
Speaker 12: Yeah.

1730
01:35:33,575 --> 01:35:36,495
Speaker 21: So this is an important time series for us, right.

1731
01:35:36,695 --> 01:35:39,015
Speaker 21: I think we've been running it now since about twenty

1732
01:35:39,055 --> 01:35:43,775
Speaker 21: eleven yep, so we've really seen that uptick through to

1733
01:35:44,655 --> 01:35:47,735
Speaker 21: late twenty twenty one, twenty twenty two when the industry

1734
01:35:47,975 --> 01:35:51,855
Speaker 21: was really busy yep, So we've seen upswing. What we're

1735
01:35:51,895 --> 01:35:55,655
Speaker 21: really interested in now is how as workloads aise, how

1736
01:35:55,695 --> 01:35:58,535
Speaker 21: do some of these things respond those measures that we'd

1737
01:35:58,615 --> 01:36:01,535
Speaker 21: like to crack so we can see to what extent

1738
01:36:01,815 --> 01:36:06,775
Speaker 21: this is impacted by workloads versus just not more things

1739
01:36:06,855 --> 01:36:07,815
Speaker 21: going on in the industry.

1740
01:36:08,255 --> 01:36:11,095
Speaker 8: Sure, I want to spring this on you.

1741
01:36:12,335 --> 01:36:16,015
Speaker 7: If you were to give advice from the insights that

1742
01:36:16,095 --> 01:36:18,695
Speaker 7: you've gained from this type of survey, If you were

1743
01:36:18,775 --> 01:36:21,215
Speaker 7: to give a piece of advice to a homeowner about

1744
01:36:21,255 --> 01:36:24,615
Speaker 7: how to interact with their builder, and to a builder

1745
01:36:24,775 --> 01:36:27,175
Speaker 7: about or a trades person about how to interact with

1746
01:36:27,415 --> 01:36:29,775
Speaker 7: maybe a new client, what would those two pieces of

1747
01:36:29,855 --> 01:36:30,375
Speaker 7: advice be.

1748
01:36:31,255 --> 01:36:36,415
Speaker 21: One and the same, just communication and setting those what

1749
01:36:36,575 --> 01:36:39,175
Speaker 21: you understand and what you need from each other from

1750
01:36:39,255 --> 01:36:43,415
Speaker 21: the outset. I think being very clear and upfront early

1751
01:36:43,535 --> 01:36:49,175
Speaker 21: on will ensure the best for both parties. If I'm

1752
01:36:49,215 --> 01:36:52,895
Speaker 21: a homeowner and I want to be quite actively involved,

1753
01:36:54,095 --> 01:36:56,175
Speaker 21: making sure that I can set up a regular time

1754
01:36:56,255 --> 01:36:59,495
Speaker 21: with my builder to have a walk through absite, for example,

1755
01:37:00,895 --> 01:37:03,735
Speaker 21: so that the builder can explain things to me as

1756
01:37:03,815 --> 01:37:08,215
Speaker 21: we're going through. That's something that can actually help both

1757
01:37:08,255 --> 01:37:11,655
Speaker 21: sides control what's going on. The builder is there to

1758
01:37:11,735 --> 01:37:14,575
Speaker 21: answer any questions at the time, Yes, we were aware

1759
01:37:14,575 --> 01:37:18,775
Speaker 21: of that defect, that's something that we're currently fixing, or

1760
01:37:18,895 --> 01:37:22,175
Speaker 21: we've done it this way because of these reasons, being

1761
01:37:22,255 --> 01:37:26,055
Speaker 21: on site with them when they're on site is incredibly

1762
01:37:26,135 --> 01:37:28,775
Speaker 21: helpful for a builder. And then from that builder point

1763
01:37:28,775 --> 01:37:31,415
Speaker 21: of view, here's how you correct me, Here's when you

1764
01:37:31,495 --> 01:37:34,415
Speaker 21: contact me, here's when you can expect that response from me.

1765
01:37:36,015 --> 01:37:39,735
Speaker 21: That will again it sets clear boundaries and allows you

1766
01:37:39,895 --> 01:37:43,335
Speaker 21: to actually enjoy life outside of your building.

1767
01:37:44,095 --> 01:37:45,335
Speaker 3: Right right.

1768
01:37:45,495 --> 01:37:47,055
Speaker 8: Oh, that's a fantastic insight.

1769
01:37:48,255 --> 01:37:48,375
Speaker 19: Matt.

1770
01:37:48,535 --> 01:37:51,175
Speaker 7: Thank you very much for your time. I really appreciate it.

1771
01:37:51,255 --> 01:37:53,615
Speaker 7: I think you know, from I suppose someone who's been

1772
01:37:53,695 --> 01:37:55,615
Speaker 7: the industry for a while, it's kind of interesting to

1773
01:37:55,695 --> 01:38:02,615
Speaker 7: see some real data around how people perceive us, and

1774
01:38:03,095 --> 01:38:05,615
Speaker 7: perhaps there's some learnings there for trades people to go.

1775
01:38:06,375 --> 01:38:09,535
Speaker 7: I think your advice is really sound. It's all about communication.

1776
01:38:09,775 --> 01:38:12,455
Speaker 7: I know, it's you know, sometimes the phone rings and

1777
01:38:12,495 --> 01:38:14,455
Speaker 7: it's the client on the line. You just think, I

1778
01:38:14,615 --> 01:38:17,215
Speaker 7: just don't want to know, But answer the phone, take

1779
01:38:17,295 --> 01:38:19,375
Speaker 7: the call, and if there's a mistake, go and sort

1780
01:38:19,415 --> 01:38:19,655
Speaker 7: it out.

1781
01:38:20,415 --> 01:38:22,975
Speaker 21: Yeah, I mean, it definitely helps you have that better

1782
01:38:23,055 --> 01:38:27,855
Speaker 21: relationship and helps you actually get that recommendation at the end. Right,

1783
01:38:28,055 --> 01:38:30,295
Speaker 21: we do know that a whole lot of our builders

1784
01:38:30,375 --> 01:38:34,255
Speaker 21: actually really rely on those recommendations. The future work as

1785
01:38:34,295 --> 01:38:37,255
Speaker 21: incredible when we undertake these surveys of the building industry

1786
01:38:37,335 --> 01:38:40,255
Speaker 21: of how you actually obtain your work. Just to share

1787
01:38:40,295 --> 01:38:43,095
Speaker 21: proportion that say, actually, most of my job is secured

1788
01:38:43,215 --> 01:38:44,095
Speaker 21: via word of mouth.

1789
01:38:44,375 --> 01:38:46,455
Speaker 8: Yes, yeah, yep.

1790
01:38:46,615 --> 01:38:49,455
Speaker 7: And you build up a good reputation as a trades

1791
01:38:49,495 --> 01:38:53,535
Speaker 7: person by often being responsive. Right, So if something's wrong,

1792
01:38:53,775 --> 01:38:56,455
Speaker 7: go and fix it, and people will you know, most

1793
01:38:56,495 --> 01:38:59,055
Speaker 7: people will accept the fact that. I guess I've always

1794
01:38:59,055 --> 01:39:01,215
Speaker 7: had that phrase that the only people who don't make

1795
01:39:01,255 --> 01:39:03,735
Speaker 7: mistakes are those that make nothing right. So if as

1796
01:39:03,815 --> 01:39:06,855
Speaker 7: trades people were in the business of making something. Then

1797
01:39:06,895 --> 01:39:08,335
Speaker 7: every now and then I'm going to make a mistake

1798
01:39:08,495 --> 01:39:10,615
Speaker 7: and we're just there. If we're there to fix it,

1799
01:39:10,735 --> 01:39:12,055
Speaker 7: people will really appreciate that.

1800
01:39:12,895 --> 01:39:13,055
Speaker 10: Yeah.

1801
01:39:13,095 --> 01:39:15,095
Speaker 21: And in addition, I think what we see through it

1802
01:39:15,135 --> 01:39:19,175
Speaker 21: as data is that defects on site doesn't seem to

1803
01:39:19,295 --> 01:39:24,575
Speaker 21: be something that's sort of a killer for recommendations right right.

1804
01:39:25,455 --> 01:39:27,935
Speaker 21: It doesn't seem to actually impact how likely you are

1805
01:39:28,055 --> 01:39:33,695
Speaker 21: to be recommended. What actually matters is how low you've communicated,

1806
01:39:34,535 --> 01:39:38,735
Speaker 21: how quickly you came back to repair defects after occupancy

1807
01:39:38,815 --> 01:39:41,175
Speaker 21: or when they've been raised. Those are the things that

1808
01:39:41,215 --> 01:39:44,375
Speaker 21: actually matter, Yeah, not whether defects have occurred or not.

1809
01:39:45,135 --> 01:39:49,415
Speaker 7: Fantastic, some tremendous insights. I really got quite a lot

1810
01:39:49,455 --> 01:39:51,695
Speaker 7: out of reading the report. I've had a look at

1811
01:39:51,735 --> 01:39:54,335
Speaker 7: some of the stuff online on the brand's website. And again,

1812
01:39:54,415 --> 01:39:57,295
Speaker 7: thank you for your time today. I really really appreciate it.

1813
01:39:58,135 --> 01:40:02,495
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1814
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1815
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1836
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Speaker 1: Get the right advice from Peter Wolfcamp, the Resident Builder

1837
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Speaker 1: on news Talks head b. For more from the Resident

1838
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Speaker 1: Builder with Peter Wolfcamp, listen live to news Talks head

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Speaker 1: b on Sunday mornings from six, or follow the podcast

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Speaker 1: on iHeartRadio