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Speaker 1: Increasing ankst around concert concert dates, consumer rights. A couple

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Speaker 1: of weeks ago, Drake announced the two stop tour, but

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Speaker 1: already the day it's been pushed out by a Fortnite.

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Speaker 1: This is the thing, the Timeless Tour, including Boy George

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Speaker 1: and the Little River Band, Travis Scott, Juicy Festival, the

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Speaker 1: Paradise City Rock Festival. They're just to name a few.

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Speaker 1: Because Human Seeing, your investigative journalist Chris Schultz is with

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Speaker 1: us on this. Chris Morning, Hi, make so what are

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Speaker 1: you rights? Are there rights? I mean if I say

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Speaker 1: I'm coming Tuesday and then I say, what's sorry, it's

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Speaker 1: got to be Thursday, what happens?

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Speaker 2: Yeah, you definitely have rights under the Fair Trading Act.

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Speaker 2: If an artist cancels a show, you're allowed your money back.

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Speaker 2: Drake has offered refunds to fans because he's changed these

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Speaker 2: these dates. So yeah, you definitely have options when you're

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Speaker 2: buying tickets as well. At the moment you can, you

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Speaker 2: can take a little box that offers insurance and that

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Speaker 2: can also give you a few extra rights as well.

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Speaker 1: Your advice, this is like buying anything like airline tickets,

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Speaker 1: is your advice to always tack the insurance box or not.

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Speaker 2: It depends, you know, if you're buying tickets for a

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Speaker 2: show that's a year away, I think it might be

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Speaker 2: a lot can happen in a year. You might be

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Speaker 2: moving house, you might change cities or jobs, so that

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Speaker 2: could definitely be worth getting insurance for. It depends on

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Speaker 2: the price of the ticket too. You know, if you're

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Speaker 2: buying a three or four hundred dollars ticket, which they

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Speaker 2: can go up to these days, then it's probably worth

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Speaker 2: getting insurance. If it's a thirty dollars show, you know,

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Speaker 2: down at Double Whammy, then probably not so important.

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Speaker 1: Is this a thing that's a trend that's growing and

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Speaker 1: has it got anything to do with the fact that

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Speaker 1: we're at the bottom of the world and maybe at

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Speaker 1: the end of a tour.

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Speaker 2: Possibly? Look, raps are notorious for this. Travis Scott did

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Speaker 2: it last year. Childish Gambino I think was due to

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Speaker 2: play a couple of days ago and he canceled that tour.

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Speaker 2: I think he was injured. So that one's so legitimate

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Speaker 2: excuse for Drake. You know he's down here. I believe

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Speaker 2: everyone thinks he's hiding out because Kendrick Lenara is playing

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Speaker 2: a Sicker Bowl and he's worried about anything you might

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Speaker 2: say or do again, Drake, that had a big feud

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Speaker 2: last year, So yeah, it is happening. The other thing

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Speaker 2: with festivals at the moment, Mike, is that police are

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Speaker 2: cracking down. They're opposing liquor licenses at the moment, which

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Speaker 2: is what happens to Juicy Fest. That also affect is

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Speaker 2: a timeless tour. That's why sixteen to eighteen year olds

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Speaker 2: can't go to Lane Way this year. So there's definitely

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Speaker 2: a lot going on.

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Speaker 1: Sure where it gets tricky as far as I can

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Speaker 1: work out as you'll be coming from out of town,

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Speaker 1: so yes, you can get a refund on your ticket.

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Speaker 1: That's life. There's just an inconvenience to deal with. But

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Speaker 1: then you've got airlines and hotels and rental cars and

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Speaker 1: that's where are there obligations there or not?

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Speaker 2: It's complicated. There could be if one of the guarantees

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Speaker 2: has been breached, you may be able to claim for

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Speaker 2: any reasonable forseable losses under the Consumer Guarantees Act. That's

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Speaker 2: the fine print. In reality, you know you've got a

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Speaker 2: fight for that. You'd have to go to dispute tribunal,

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Speaker 2: file a small claim I don't know if anyone's really

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Speaker 2: got that in them. You know, for accommodation, if you

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Speaker 2: go through it like a commodation, you don't normally pay

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Speaker 2: for that until you have that accommodation. You arrived at

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Speaker 2: Hope the hotel that normally pretty pretty flexible, so you

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Speaker 2: should be able to get out of that. With flights again,

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Speaker 2: they offer insurance as well. If you're booking flights for

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Speaker 2: a concert you made us want to tick that insurance pot.

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Speaker 2: It's like eighteen twelve dollars and then you are covered

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Speaker 2: under that.

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Speaker 1: All right, or alternatively, Chris appreciate it very much. If

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Speaker 1: the concert's only been moved today, you could just leave

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Speaker 1: your own New Zealand flight and given its delay, you'd

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Speaker 1: probably arrive on time the next day anyway, So that

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Speaker 1: could work out well for you. Chris Shultz, who is

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Speaker 1: the he's the consumer. Senior investigative journalist. Are they now

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Speaker 1: replacing newsrooms? So a business is now employing senior investigative

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Speaker 1: journalists to be senior investigative journalists instead of newsroom. That's

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Speaker 1: an interesting development. Great news. Over the holidays, By the way,

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Speaker 1: a couple of the kids went to a festival and

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Speaker 1: They do this every year, and have done for a

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Speaker 1: number of years, and they crash at our place, and

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Speaker 1: then they invite their mates to crash at our place,

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Speaker 1: and it's nothing short of a nightmare. And I keep

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Speaker 1: saying to them, I've said for several years, I said,

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Speaker 1: you're too old for this bollocks. Anyway, this year they

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Speaker 1: worked out they're too old for this bollocks because they

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Speaker 1: went to this festival I won't name, it doesn't matter.

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Speaker 1: It's in the middle of nowhere. The moment they get there,

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Speaker 1: there's no cell phone coverage, so they lose each other. First,

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Speaker 1: one wanders off to go get a bourbon and coke,

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Speaker 1: and the other one goes off with the toilet. The

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Speaker 1: caw find each other anymore because no cell phone coverage

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Speaker 1: because you're in the middle of a paddock. Then the

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Speaker 1: second thing they do is that they then panic about

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Speaker 1: how to get home because we pick you up get lost,

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Speaker 1: So they want to take a bus, and of course

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Speaker 1: there aren't enough busses because the festival organizers deliberately make

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Speaker 1: it so they aren't enough buses, So you trapped til

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Speaker 1: four o'clock in the morning. So they finally came home

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Speaker 1: the next day when they roused themselves. We said, you're

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Speaker 1: going again next year. They said, nah, So good news

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Speaker 1: at last. For more from the mic Asking Breakfast, listen

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Speaker 1: live to news talks. It'd be from six am weekdays,

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