1 00:00:00,040 --> 00:00:01,920 Speaker 1: So we have a reset of sorts for the police 2 00:00:01,920 --> 00:00:03,840 Speaker 1: out of the mix skimming mess. Our new goals are 3 00:00:03,880 --> 00:00:06,000 Speaker 1: being issued eighty percent of us having trust and confidence, 4 00:00:06,080 --> 00:00:08,879 Speaker 1: eighty percent satisfaction with officer service, and a fifteen percent 5 00:00:08,920 --> 00:00:12,000 Speaker 1: reduction in both public violence and retail crime. So police 6 00:00:12,039 --> 00:00:13,720 Speaker 1: are looking to achieve this over the next twelve to 7 00:00:13,720 --> 00:00:16,599 Speaker 1: twenty four months. Richard Chambers as the Police Commissioner and 8 00:00:16,640 --> 00:00:17,360 Speaker 1: his weathers good. 9 00:00:17,200 --> 00:00:18,440 Speaker 2: Morning, Good morning, Mike. 10 00:00:18,560 --> 00:00:21,040 Speaker 1: The goal specifically in a moment, but how much time 11 00:00:21,239 --> 00:00:24,040 Speaker 1: of your time are you spending currently cleaning up what 12 00:00:24,079 --> 00:00:26,480 Speaker 1: we would loosely call this mess? 13 00:00:27,840 --> 00:00:30,720 Speaker 2: So too much time, Mike. The important issues to deal with. 14 00:00:31,560 --> 00:00:33,839 Speaker 2: As I've said since the IPCO report, we've got to 15 00:00:33,840 --> 00:00:35,720 Speaker 2: get it right and make sure this never happens again. 16 00:00:35,760 --> 00:00:38,120 Speaker 2: But yes, it's meant that some of the focus that 17 00:00:38,200 --> 00:00:40,519 Speaker 2: I've wanted in the latter part of this year is 18 00:00:40,800 --> 00:00:43,600 Speaker 2: to shift to every next year while we work through 19 00:00:43,600 --> 00:00:45,000 Speaker 2: the issues that have been identified. 20 00:00:45,240 --> 00:00:47,479 Speaker 1: So the eighty percent of us having trust and confidence, 21 00:00:47,520 --> 00:00:50,200 Speaker 1: where's it sit currently and how hard is that data? 22 00:00:50,200 --> 00:00:51,599 Speaker 1: And how do you find out what it is? 23 00:00:52,240 --> 00:00:54,800 Speaker 2: Yeah, well, look we've been at eighty percent before some 24 00:00:54,920 --> 00:00:58,280 Speaker 2: years ago, but sitting at the moment around about seventy percent, 25 00:00:58,400 --> 00:01:00,640 Speaker 2: So we have seen a slide increase over the last 26 00:01:00,640 --> 00:01:03,040 Speaker 2: twelve months, which is great. I know that we can 27 00:01:03,080 --> 00:01:07,200 Speaker 2: do it. Trusting confidence matters, and eighty cents aspirational, but 28 00:01:07,360 --> 00:01:08,319 Speaker 2: I'm determined to get there. 29 00:01:08,440 --> 00:01:09,959 Speaker 1: And how do you measure satisfaction? 30 00:01:11,640 --> 00:01:13,960 Speaker 2: Will We do a number of surveys with people who 31 00:01:14,160 --> 00:01:17,400 Speaker 2: have interactions with police and all sorts of different circumstances. 32 00:01:17,480 --> 00:01:21,120 Speaker 2: So we'll continue to use those surveys to better understand 33 00:01:21,200 --> 00:01:23,160 Speaker 2: how we're going and where we need to make improvements. 34 00:01:23,200 --> 00:01:26,000 Speaker 1: And so the difference is the eighty percent is perception. 35 00:01:26,240 --> 00:01:29,200 Speaker 1: I guess the fifteen percent reduction in public violence and 36 00:01:29,240 --> 00:01:32,360 Speaker 1: retail crime, that's very specific. Do we still have a 37 00:01:32,400 --> 00:01:34,400 Speaker 1: major problem with violence and retail crime? 38 00:01:35,280 --> 00:01:38,720 Speaker 2: No, Look, we have made huge progress this last twelve months. 39 00:01:38,720 --> 00:01:41,600 Speaker 2: I've made a priority for us to focus on retail crime. 40 00:01:42,640 --> 00:01:45,440 Speaker 2: We're making great in roads. The fifteen percent is about 41 00:01:45,480 --> 00:01:49,560 Speaker 2: increasing resolution, so that means holding offenders accountable, and we're 42 00:01:49,600 --> 00:01:52,640 Speaker 2: seeing some great results around the country. Districts are certainly 43 00:01:52,720 --> 00:01:55,760 Speaker 2: leaning in and doing their best to address retail crime. 44 00:01:55,760 --> 00:01:59,960 Speaker 1: As regards sorry, as regards confidence. Post this whole sham, 45 00:02:00,480 --> 00:02:03,280 Speaker 1: mixed Gimming and co if. I suggested to you that 46 00:02:03,440 --> 00:02:07,040 Speaker 1: most New Zealanders think no differently of the police because 47 00:02:07,080 --> 00:02:10,320 Speaker 1: of this specific set of circumstances. Would you agree broadly. 48 00:02:10,040 --> 00:02:13,920 Speaker 2: Or not absolutely agree with you, Mike. That's the feedback 49 00:02:13,919 --> 00:02:17,080 Speaker 2: that I'm getting from across communities in New Zealand is 50 00:02:17,120 --> 00:02:20,360 Speaker 2: that they appreciate. This comes down to a group of 51 00:02:20,400 --> 00:02:22,959 Speaker 2: former leaders of New Zealand. Polace, not the fifteen thousand 52 00:02:23,000 --> 00:02:24,960 Speaker 2: outstanding mean a woman who do a great job day 53 00:02:24,960 --> 00:02:28,519 Speaker 2: and night. They understand that, and that's comforting actually, because 54 00:02:28,600 --> 00:02:30,919 Speaker 2: our work continues. We do do an incredible job for 55 00:02:31,080 --> 00:02:33,240 Speaker 2: New Zealand, and New Zealand does and I don't want 56 00:02:33,280 --> 00:02:36,080 Speaker 2: that to change or the events of the IPCO report 57 00:02:36,120 --> 00:02:38,600 Speaker 2: to impact on the trust and confidence and the people 58 00:02:38,600 --> 00:02:39,040 Speaker 2: that I lead. 59 00:02:39,080 --> 00:02:41,960 Speaker 1: All right, go well, appreciate it. Richard Chambers, the Police Commissioner. 60 00:02:42,400 --> 00:02:45,280 Speaker 2: For more from the Mike Asking Breakfast, listen live to 61 00:02:45,400 --> 00:02:48,480 Speaker 2: news talks that'd be from six am weekdays, or follow 62 00:02:48,520 --> 00:02:50,079 Speaker 2: the podcast on iHeartRadio.