1 00:00:00,040 --> 00:00:02,880 Speaker 1: A new right chare company entering the market today, Bolt 2 00:00:03,440 --> 00:00:06,000 Speaker 1: arout of Europe. They claimed the here to disrupt the duopoly. 3 00:00:06,120 --> 00:00:09,640 Speaker 1: Adam Messner's Bolt new Zealand's general manager and as with us, Adam. 4 00:00:09,400 --> 00:00:12,400 Speaker 2: Morning, Good morning Mike, thank you for having me on 5 00:00:12,400 --> 00:00:12,760 Speaker 2: the show. 6 00:00:12,800 --> 00:00:14,600 Speaker 1: Not at all? Who have we when you said duopoly? 7 00:00:14,640 --> 00:00:16,480 Speaker 1: Who we actually got? I lose count as d d 8 00:00:16,480 --> 00:00:18,079 Speaker 1: here is still oh less, still here? 9 00:00:18,320 --> 00:00:18,520 Speaker 2: Miss? 10 00:00:18,600 --> 00:00:19,480 Speaker 1: Where are they? Are they? 11 00:00:19,840 --> 00:00:19,919 Speaker 2: There? 12 00:00:20,040 --> 00:00:21,239 Speaker 1: Just the two of them along with Uber. 13 00:00:21,280 --> 00:00:25,560 Speaker 2: Now you might understanding here in organized it's just Uber 14 00:00:25,560 --> 00:00:26,239 Speaker 2: Diddy years. 15 00:00:26,280 --> 00:00:29,400 Speaker 1: Okay, So do we need more of you guys? And 16 00:00:29,480 --> 00:00:30,080 Speaker 1: how do you know? 17 00:00:32,040 --> 00:00:36,519 Speaker 2: Yeah? Absolutely. If you have a look at the right 18 00:00:36,640 --> 00:00:38,440 Speaker 2: chair market here in New Zealand, for the last couple 19 00:00:38,479 --> 00:00:41,720 Speaker 2: of years, it's been the competition has been stagnant at best. 20 00:00:42,320 --> 00:00:46,479 Speaker 2: With that lack of competitions led to increasing prices, limited 21 00:00:46,560 --> 00:00:50,960 Speaker 2: choice at decreasing service levels. So when we were looking 22 00:00:51,000 --> 00:00:53,720 Speaker 2: at New Zealand, we suspected that there was sort of 23 00:00:53,720 --> 00:00:57,360 Speaker 2: a growing sense of frustration amongst the drivers at that 24 00:00:57,440 --> 00:01:01,280 Speaker 2: lack of competition. As we geared up for the launch, 25 00:01:01,480 --> 00:01:04,400 Speaker 2: I can tell you what we're seeing is absolutely supporting 26 00:01:04,480 --> 00:01:09,880 Speaker 2: that suspicion. The drivers at our events have very much 27 00:01:10,080 --> 00:01:12,160 Speaker 2: echoed that back to us, and the sheer number of 28 00:01:12,200 --> 00:01:16,080 Speaker 2: applications that we've seen has very much said that we 29 00:01:16,120 --> 00:01:18,160 Speaker 2: are a welcome breath of fresh air. When it comes 30 00:01:18,200 --> 00:01:19,080 Speaker 2: to your competition in. 31 00:01:19,000 --> 00:01:20,880 Speaker 1: The market, it's a pretty and open market and if 32 00:01:20,920 --> 00:01:22,920 Speaker 1: you see a gap, good luck to you. Are they are? 33 00:01:22,920 --> 00:01:25,959 Speaker 1: They is Brian behind the wheel, either an Uber driver 34 00:01:26,080 --> 00:01:29,720 Speaker 1: or a DoD driver or a Bolt driver, depending on 35 00:01:29,760 --> 00:01:30,600 Speaker 1: who you want them to be. 36 00:01:32,840 --> 00:01:34,160 Speaker 2: Sorry, can you repeat that? 37 00:01:34,600 --> 00:01:37,039 Speaker 1: I've hopped into an uber and an Uber can be 38 00:01:37,040 --> 00:01:39,039 Speaker 1: a taxi, a taxi can be an Uber, an Uber 39 00:01:39,040 --> 00:01:40,959 Speaker 1: can be a d D. It's just what if you 40 00:01:40,959 --> 00:01:42,560 Speaker 1: want to call yourself. It's just an app, it's just 41 00:01:42,600 --> 00:01:44,560 Speaker 1: a ride, and they're on all the apps and so 42 00:01:44,560 --> 00:01:46,800 Speaker 1: therefore they're the same drivers, the same cars. 43 00:01:47,960 --> 00:01:52,320 Speaker 2: Yeah. Look, it's a competitive, open market for our driver partners, 44 00:01:52,320 --> 00:01:54,800 Speaker 2: so you may well have one driver partner working across 45 00:01:54,800 --> 00:01:58,920 Speaker 2: all platforms. I think where the real difference comes in 46 00:01:59,560 --> 00:02:03,200 Speaker 2: for for Bolt versus our competitors is that since we've 47 00:02:03,320 --> 00:02:06,000 Speaker 2: been founded, we've been the most efficient operator in the 48 00:02:06,000 --> 00:02:09,200 Speaker 2: mobility sector, which means we've been able to take those 49 00:02:09,240 --> 00:02:12,400 Speaker 2: cost savings from the efficiencies and reinvest them where it 50 00:02:12,400 --> 00:02:14,919 Speaker 2: matters most and making sure that we're creating better earning 51 00:02:14,919 --> 00:02:17,120 Speaker 2: opportunities for our partner drivers. 52 00:02:17,400 --> 00:02:19,880 Speaker 1: And what's I mean? How do you do? Is that 53 00:02:19,919 --> 00:02:21,160 Speaker 1: an algorithm that you run? 54 00:02:23,919 --> 00:02:26,320 Speaker 2: We run leanly, and then we make sure we pass 55 00:02:26,360 --> 00:02:29,200 Speaker 2: on those savings to our partner drivers and our riders. 56 00:02:29,560 --> 00:02:32,320 Speaker 1: Do you cancel when I order you and you hang 57 00:02:32,360 --> 00:02:34,360 Speaker 1: around for too long? Do you go and cancel on me? 58 00:02:34,400 --> 00:02:35,800 Speaker 1: And then do I have a hassle in getting my 59 00:02:35,840 --> 00:02:38,120 Speaker 1: money back? Like I do with Uber? 60 00:02:44,080 --> 00:02:48,240 Speaker 2: We have settings around drivers and riders both being able 61 00:02:48,240 --> 00:02:51,360 Speaker 2: to cancel a ride and it will be fees involved 62 00:02:51,360 --> 00:02:56,560 Speaker 2: depending on what the scenario was and how long it took. Right. 63 00:02:56,680 --> 00:02:59,360 Speaker 1: That sounds problematic already. This sounds just like more Uber 64 00:02:59,400 --> 00:03:02,520 Speaker 1: and more detas and morel are and more of the same. 65 00:03:05,600 --> 00:03:08,080 Speaker 2: Look I appreciate when you're looking at it from a distance, 66 00:03:08,120 --> 00:03:11,920 Speaker 2: you might see it is same for saying, but where 67 00:03:11,919 --> 00:03:15,720 Speaker 2: we really differentiate ourselves. It is simple, but it is effective. 68 00:03:15,919 --> 00:03:18,079 Speaker 2: We operate learning and we pass that value on to 69 00:03:18,160 --> 00:03:21,160 Speaker 2: our partner drivers and our riders, So our riders are 70 00:03:21,160 --> 00:03:24,720 Speaker 2: going to get better access to reliable and affordable ways 71 00:03:24,720 --> 00:03:27,360 Speaker 2: to move around the city. What we're really looking to 72 00:03:27,400 --> 00:03:31,680 Speaker 2: do is to reduce the reliance that Aucklanders have on 73 00:03:31,800 --> 00:03:36,600 Speaker 2: private car ownership and move towards sustainable shared transport options. 74 00:03:36,680 --> 00:03:39,280 Speaker 1: Okay, well, I wish you well with Adam Medson, who's 75 00:03:39,360 --> 00:03:41,120 Speaker 1: just in Auckland. By the way, if it goes well, 76 00:03:41,160 --> 00:03:42,440 Speaker 1: it will spread elsewhere. 77 00:03:43,200 --> 00:03:46,080 Speaker 2: For more from the Mic Asking Breakfast, listen live to 78 00:03:46,200 --> 00:03:49,280 Speaker 2: news talks that'd be from six am weekdays, or follow 79 00:03:49,320 --> 00:03:50,880 Speaker 2: the podcast on iHeartRadio.