1 00:00:00,120 --> 00:00:02,480 Speaker 1: Now as investors, we're expecting Spark has had a tough 2 00:00:02,560 --> 00:00:05,080 Speaker 1: year when you were just for one offs. Net profit 3 00:00:05,080 --> 00:00:07,080 Speaker 1: for the most recent financial year was down more than 4 00:00:07,120 --> 00:00:09,880 Speaker 1: thirty three percent to two hundred and twenty seven million dollars. 5 00:00:10,039 --> 00:00:13,600 Speaker 1: The companies also cut about thirteen hundred full time employees. Now, 6 00:00:13,680 --> 00:00:17,439 Speaker 1: Jolie Hodson is Spark CEO. Hey, Jolie, Hi Heather, So 7 00:00:17,520 --> 00:00:21,840 Speaker 1: what happened? So we've been facing into a tough economic environment. 8 00:00:21,880 --> 00:00:24,800 Speaker 1: Like many companies, some of the markets that we have 9 00:00:24,920 --> 00:00:29,960 Speaker 1: Biggish market sharing have been really impacted both by reductions 10 00:00:29,960 --> 00:00:32,360 Speaker 1: had seen in their own businesses. Lower spending has ever 11 00:00:32,400 --> 00:00:35,159 Speaker 1: adapted to the economic environment, and so we needed to 12 00:00:35,200 --> 00:00:37,800 Speaker 1: adjust and change and that's really been a focus for 13 00:00:37,880 --> 00:00:39,240 Speaker 1: us over the last six months in terms of the 14 00:00:39,280 --> 00:00:41,600 Speaker 1: program we put in place. Yeah, so lots of corporates 15 00:00:41,600 --> 00:00:45,280 Speaker 1: cutting their expenses. And if you think about wheenor and 16 00:00:45,320 --> 00:00:48,239 Speaker 1: we work in both it as well as telecommunications, so 17 00:00:49,120 --> 00:00:52,559 Speaker 1: you think about tech product projects happening and being deferred 18 00:00:52,760 --> 00:00:55,320 Speaker 1: over time. So we had a big impact in relation 19 00:00:55,360 --> 00:00:57,720 Speaker 1: to that, particular in our enterprise and government business. Yeah, 20 00:00:57,800 --> 00:01:02,000 Speaker 1: is government has government hit you particularly? We have a 21 00:01:02,040 --> 00:01:04,480 Speaker 1: strong customer base and government, and so we have seen 22 00:01:04,520 --> 00:01:06,759 Speaker 1: some of that spend reduction that's happened in the last 23 00:01:06,800 --> 00:01:09,120 Speaker 1: two years, and that's really has been a big impact 24 00:01:09,200 --> 00:01:11,280 Speaker 1: for us. Have you had a look at another thing, 25 00:01:11,280 --> 00:01:14,360 Speaker 1: because in the past you've been criticized for the dividend spend? 26 00:01:14,480 --> 00:01:17,240 Speaker 1: Have you had another think about that? Where reset a 27 00:01:17,240 --> 00:01:21,400 Speaker 1: capital management policy? With these results? So really, in a nutshell, 28 00:01:21,440 --> 00:01:23,520 Speaker 1: there's a few things that we've changed there. So our 29 00:01:23,560 --> 00:01:26,320 Speaker 1: dividend's now based on the free cash flow of the business, 30 00:01:26,760 --> 00:01:28,560 Speaker 1: so pretty much it'll be a range of seventy to 31 00:01:28,560 --> 00:01:32,200 Speaker 1: one hundred percent. So that's to some extent, living within 32 00:01:32,240 --> 00:01:35,200 Speaker 1: your means within that dividend. And today we announced a 33 00:01:35,200 --> 00:01:38,240 Speaker 1: dividend of one hundred percent payout of the free cash 34 00:01:38,240 --> 00:01:40,280 Speaker 1: flow range. How do you feel? I mean, one of 35 00:01:40,319 --> 00:01:42,000 Speaker 1: the bigger things that have happened to you guys in 36 00:01:42,040 --> 00:01:44,639 Speaker 1: the last financial year is falling out of the Morgan 37 00:01:44,720 --> 00:01:48,880 Speaker 1: Stanley Index. How do you feel about that? Look, I 38 00:01:49,000 --> 00:01:52,000 Speaker 1: can't look back to what's happened. All I can focus 39 00:01:52,040 --> 00:01:53,360 Speaker 1: is on what we need to do ahead, and that's 40 00:01:53,360 --> 00:01:55,480 Speaker 1: why the Transformation program has been a big part of 41 00:01:55,520 --> 00:01:59,880 Speaker 1: making sure that we get our operating business in all, 42 00:02:00,600 --> 00:02:02,320 Speaker 1: so that did lead to some changes. It's not a 43 00:02:02,360 --> 00:02:05,120 Speaker 1: decision to overtake lightly, but ultimately we have to adapt 44 00:02:05,600 --> 00:02:07,560 Speaker 1: and then some shifts around the non core parts of 45 00:02:07,560 --> 00:02:11,040 Speaker 1: our business, so we've divested elements. The real important part 46 00:02:11,040 --> 00:02:13,399 Speaker 1: about that is the ability to recycle that cash back 47 00:02:13,440 --> 00:02:16,160 Speaker 1: into the things that we do to our core connectivity, 48 00:02:16,200 --> 00:02:18,600 Speaker 1: so mobile and making sure that we're growing that. So 49 00:02:18,639 --> 00:02:20,720 Speaker 1: that's been the focus for us. Do you reckon you'd 50 00:02:20,720 --> 00:02:23,640 Speaker 1: ever get to get back into it? Like it is 51 00:02:23,680 --> 00:02:26,280 Speaker 1: that something the business can realistically achieve. I think from 52 00:02:26,320 --> 00:02:29,720 Speaker 1: our perspective, we've got an ambition of growing both our 53 00:02:30,120 --> 00:02:33,240 Speaker 1: earnings and our free cash flow, and with that comes 54 00:02:33,240 --> 00:02:36,160 Speaker 1: dividend and therefore return for shareholders. So for me, that's 55 00:02:36,240 --> 00:02:38,160 Speaker 1: very much the focus of the next Fara. I was 56 00:02:38,200 --> 00:02:41,480 Speaker 1: talking to Andrew reading of Fletcher before and he said 57 00:02:41,520 --> 00:02:45,320 Speaker 1: that this is the worst economic environment that he can recall. 58 00:02:45,360 --> 00:02:47,239 Speaker 1: Like I mean, bearing in mind he works in construction 59 00:02:47,280 --> 00:02:49,040 Speaker 1: and they really had it very hard, but it's the 60 00:02:49,080 --> 00:02:51,280 Speaker 1: worst that he can recall since probably the late eighties. 61 00:02:51,280 --> 00:02:53,359 Speaker 1: What about you, Yeah, I'd say it's the worst. I've 62 00:02:53,360 --> 00:02:57,079 Speaker 1: worked on both in Australia and New Zealand. In the 63 00:02:57,160 --> 00:03:00,320 Speaker 1: last decade plus that I've been back here, I don't 64 00:03:00,320 --> 00:03:03,400 Speaker 1: remember a tougher time. Yeah, which is to say that 65 00:03:03,520 --> 00:03:06,120 Speaker 1: it can only get better, can't it. Yeah, Like, if 66 00:03:06,160 --> 00:03:09,560 Speaker 1: we look ahead, that would be what we're working on. 67 00:03:09,919 --> 00:03:13,440 Speaker 1: But the reality is we've had quite a few ocer cuts. 68 00:03:13,639 --> 00:03:15,520 Speaker 1: We've got to see that flow back in confidence, I 69 00:03:15,560 --> 00:03:18,359 Speaker 1: think in terms of both to consumers but also businesses 70 00:03:18,360 --> 00:03:20,480 Speaker 1: to ensure that they're investing, because the only way we 71 00:03:20,520 --> 00:03:22,880 Speaker 1: will come out of this is buy investing for productivity, 72 00:03:22,919 --> 00:03:26,079 Speaker 1: making sure we are using new technologies, we are thinking 73 00:03:26,080 --> 00:03:29,160 Speaker 1: about different ways of doing it, otherwise becomes a really 74 00:03:29,240 --> 00:03:31,760 Speaker 1: challenging Yeah. Yeah, I mean what he said though, and 75 00:03:32,080 --> 00:03:35,240 Speaker 1: this I think is kind of confronting. This is Andrew. 76 00:03:35,280 --> 00:03:38,240 Speaker 1: What Andrew said is it doesn't get better really until 77 00:03:38,360 --> 00:03:42,080 Speaker 1: late twenty six, maybe early twenty seven. What do you think? Look, 78 00:03:42,120 --> 00:03:43,600 Speaker 1: I think we were all around when we heard the 79 00:03:44,080 --> 00:03:47,120 Speaker 1: what was it survived twenty twenty five, So I think 80 00:03:47,880 --> 00:03:51,920 Speaker 1: it's right to be cautious around what happens. And I 81 00:03:51,960 --> 00:03:55,040 Speaker 1: think most of us have been adapting our businesses to 82 00:03:55,120 --> 00:03:58,200 Speaker 1: make sure that we're set up for whatever comes next 83 00:03:58,200 --> 00:04:00,720 Speaker 1: and not overly optimistic around when they made around the corner. 84 00:04:00,840 --> 00:04:03,680 Speaker 1: I'm excited about AIAU. Yeah, look, I am. We've been 85 00:04:03,760 --> 00:04:05,840 Speaker 1: using in our business for a period of time. I 86 00:04:05,920 --> 00:04:08,839 Speaker 1: mean you can all see there's lots of funny ways 87 00:04:08,840 --> 00:04:10,280 Speaker 1: in which it can be used. In some ways that 88 00:04:10,320 --> 00:04:12,440 Speaker 1: are not great for it to be used, but it 89 00:04:12,480 --> 00:04:15,200 Speaker 1: does help enable Yeah, I mean we are we over 90 00:04:15,280 --> 00:04:17,719 Speaker 1: hyping it though, I mean there is a huge amount 91 00:04:17,720 --> 00:04:19,840 Speaker 1: of buzz about it. Is it too much? Now? Look, 92 00:04:19,880 --> 00:04:21,719 Speaker 1: I think about in certain parts of our business, so 93 00:04:21,760 --> 00:04:25,000 Speaker 1: helping our teams, for example, our customer service teams, So 94 00:04:25,120 --> 00:04:28,000 Speaker 1: it is answering twenty thousand queries to our team members 95 00:04:28,040 --> 00:04:30,479 Speaker 1: a month right now. So that is a huge amount 96 00:04:30,480 --> 00:04:33,400 Speaker 1: of time that's taken off them of doing things potentially 97 00:04:33,440 --> 00:04:35,440 Speaker 1: that is not as exciting for them to be doing. 98 00:04:35,600 --> 00:04:37,920 Speaker 1: Or So I think there are ways in which definitely 99 00:04:37,960 --> 00:04:40,080 Speaker 1: ways in which you use it. Yes, I do use 100 00:04:40,080 --> 00:04:42,200 Speaker 1: to use it for partly in terms of when you're 101 00:04:42,200 --> 00:04:46,880 Speaker 1: summarizing things, getting you know, like Google used to be 102 00:04:46,960 --> 00:04:48,520 Speaker 1: in the past. Yeah, a lot of ways of bringing 103 00:04:48,520 --> 00:04:52,880 Speaker 1: different information together sometimes travel, getting recommendations within that yeah. Yeah. Yeah, 104 00:04:53,040 --> 00:04:54,760 Speaker 1: And so one of the things as a business that 105 00:04:54,760 --> 00:04:56,440 Speaker 1: we're trying to do is really stand back and make 106 00:04:56,480 --> 00:04:59,400 Speaker 1: sure that you're using it on an in tien process. 107 00:04:59,400 --> 00:05:01,320 Speaker 1: If we are going to use it, because you can 108 00:05:01,360 --> 00:05:04,080 Speaker 1: get thousands of things that you could do with it. Yes, 109 00:05:04,120 --> 00:05:05,760 Speaker 1: some of them are fun, some of them interesting, but 110 00:05:05,880 --> 00:05:08,360 Speaker 1: is it really going to drive efficiency or change your 111 00:05:08,360 --> 00:05:11,240 Speaker 1: customer experience? So really our focus right now is on 112 00:05:11,279 --> 00:05:13,000 Speaker 1: how do we make sure we use the scale in 113 00:05:13,040 --> 00:05:15,560 Speaker 1: the right places. Yeah, hey, hey, I really appreciate your time. 114 00:05:15,560 --> 00:05:17,279 Speaker 1: Thank you, Jolly, and thanks for coming in Jolly Hodson 115 00:05:17,600 --> 00:05:21,920 Speaker 1: Spark CEO. For more from Hither Duplessy Allen Drive, listen 116 00:05:22,000 --> 00:05:24,960 Speaker 1: live to news talks it'd be from four pm weekdays, 117 00:05:25,120 --> 00:05:27,320 Speaker 1: or follow the podcast on iHeartRadio