1
00:00:00,680 --> 00:00:04,360
Speaker 1: Heather Duplessy Ellen nineteen past five, A new kind of scooter,

2
00:00:04,559 --> 00:00:07,280
Speaker 1: E scooter has hit the streets of Auckland today. This

3
00:00:07,320 --> 00:00:09,040
Speaker 1: one is a three wheeler as opposed to the two

4
00:00:09,039 --> 00:00:11,240
Speaker 1: wheelers we've got used to it and it can be remotely controlled,

5
00:00:11,360 --> 00:00:12,840
Speaker 1: which means that you can get it out of the way,

6
00:00:12,840 --> 00:00:15,000
Speaker 1: out of the middle of the footpath where someone's abandoned it.

7
00:00:15,160 --> 00:00:17,320
Speaker 1: The scooters are run by a company called Ario, and

8
00:00:17,360 --> 00:00:19,640
Speaker 1: Adam Yersen is Ario's general manager.

9
00:00:19,680 --> 00:00:22,200
Speaker 2: Hey, Adam got to Heather, thank you for having me.

10
00:00:22,239 --> 00:00:24,439
Speaker 1: You're welcome, thanks for coming in. Now. Your scooters have

11
00:00:24,560 --> 00:00:26,480
Speaker 1: three wheels, kind of like a big version of the

12
00:00:26,520 --> 00:00:30,360
Speaker 1: kid's safety scooters. Is that there to deal with drunk idiots?

13
00:00:31,560 --> 00:00:33,800
Speaker 2: No, it's not there to deal with drunk idiots, but yes,

14
00:00:33,800 --> 00:00:37,239
Speaker 2: it is there to help people who have any challenges

15
00:00:37,320 --> 00:00:40,440
Speaker 2: with balance or with standing up period.

16
00:00:40,159 --> 00:00:42,480
Speaker 1: Idiots, though, isn't it make a less luckily?

17
00:00:43,280 --> 00:00:45,360
Speaker 2: I can tell you I haven't had that as feedback,

18
00:00:45,360 --> 00:00:47,120
Speaker 2: But what I have had is a lot of feedback

19
00:00:47,159 --> 00:00:52,320
Speaker 2: from pedestrian and disability advocacy groups that are really impressed

20
00:00:52,400 --> 00:00:57,200
Speaker 2: with how these adjustments are going to improve safety and

21
00:00:57,280 --> 00:00:58,720
Speaker 2: access for everyone.

22
00:00:58,880 --> 00:01:01,120
Speaker 1: Yeah, I'm in the safety and access. Safety obviously is

23
00:01:01,160 --> 00:01:02,440
Speaker 1: when you're on the thing and you gave me a

24
00:01:02,520 --> 00:01:04,960
Speaker 1: ride earlier, and it is so much more stable than

25
00:01:05,400 --> 00:01:08,400
Speaker 1: general limescooter or something like that. But the access thing

26
00:01:08,640 --> 00:01:11,800
Speaker 1: is about people just you know, parking them on the

27
00:01:11,800 --> 00:01:14,560
Speaker 1: footpath blocking the footpath. You can't get your pram passed.

28
00:01:14,920 --> 00:01:17,600
Speaker 1: You can actually log in remotely, can't you and move

29
00:01:17,640 --> 00:01:18,040
Speaker 1: it away?

30
00:01:18,440 --> 00:01:20,840
Speaker 2: Yeah? Absolutely, And I think there's two layers to that

31
00:01:20,959 --> 00:01:24,600
Speaker 2: versus the traditional model. One is knowing that they're poorly

32
00:01:24,640 --> 00:01:28,039
Speaker 2: parked at the moment. Traditional scooter companies are hoping that

33
00:01:28,200 --> 00:01:30,200
Speaker 2: the rider will take a photo and if they take

34
00:01:30,200 --> 00:01:32,960
Speaker 2: a photo, that it's actually a usable image and not

35
00:01:33,080 --> 00:01:35,800
Speaker 2: just something that's blurry or zoomed in of their health

36
00:01:35,880 --> 00:01:39,679
Speaker 2: is shoes. And then if if you have the image, okay,

37
00:01:40,160 --> 00:01:43,039
Speaker 2: what are you doing with it? And then lastly, are

38
00:01:43,080 --> 00:01:44,720
Speaker 2: you able to address it? And if so, how long

39
00:01:44,760 --> 00:01:47,720
Speaker 2: does it take you? With us, we don't ask the

40
00:01:47,800 --> 00:01:50,880
Speaker 2: rider to do that. The scooter will take three sixty

41
00:01:50,880 --> 00:01:55,640
Speaker 2: degree image and depth information. If it's not compliant or

42
00:01:55,840 --> 00:01:59,600
Speaker 2: considerate parking, then we'll get notified in our warehouse. We

43
00:01:59,640 --> 00:02:02,600
Speaker 2: can move it a couple of meters, so it's out

44
00:02:02,600 --> 00:02:05,120
Speaker 2: of the way, so we know more often and we're

45
00:02:05,160 --> 00:02:08,000
Speaker 2: able to deal with it really quickly. We're not dealing

46
00:02:08,000 --> 00:02:10,680
Speaker 2: with competing priorities and sending someone across the city in

47
00:02:10,720 --> 00:02:13,359
Speaker 2: two or three days. We're dealing with it in minutes.

48
00:02:13,440 --> 00:02:15,720
Speaker 1: Yeah, brilliant. So you guys are only in Newland at

49
00:02:15,760 --> 00:02:17,680
Speaker 1: the moment. That's the permission you've been given in West

50
00:02:17,720 --> 00:02:19,240
Speaker 1: Auckland and then surrounding areas.

51
00:02:19,440 --> 00:02:24,400
Speaker 2: Yeah. So we're really excited that Auckland Council's if.

52
00:02:23,320 --> 00:02:25,959
Speaker 1: It's a hat, you'll be able to go everywhere, won't you. Yeah.

53
00:02:25,960 --> 00:02:28,400
Speaker 2: So they've given us a license for what they call

54
00:02:28,480 --> 00:02:31,000
Speaker 2: Tier three of the outer city suburbs. We've started with

55
00:02:31,120 --> 00:02:34,600
Speaker 2: new Land specifically to support the transport hub there and

56
00:02:34,639 --> 00:02:36,359
Speaker 2: we're going to be expanding over the next couple of

57
00:02:36,400 --> 00:02:41,320
Speaker 2: weeks with the view in the midterm to look after

58
00:02:41,320 --> 00:02:45,080
Speaker 2: the whole city from November. So we're busily applying for

59
00:02:45,120 --> 00:02:47,560
Speaker 2: a license to manage the full city in Auckland and

60
00:02:47,680 --> 00:02:48,560
Speaker 2: christ Church right now.

61
00:02:48,600 --> 00:02:50,720
Speaker 1: Yeah, good stuff, best of luck with it. It's a

62
00:02:50,720 --> 00:02:54,120
Speaker 1: really great idea. That's Adamuerson, general manager of Ario New Zealand.

63
00:02:54,800 --> 00:02:57,959
Speaker 1: For more from Heather Duplessy Allen Drive. Listen live to

64
00:02:58,080 --> 00:03:01,200
Speaker 1: news talks it'd be from four pm, or follow the

65
00:03:01,280 --> 00:03:02,920
Speaker 1: podcast on iHeartRadio