1 00:00:00,120 --> 00:00:02,480 Speaker 1: Yesterday was a bad day for me for some of 2 00:00:02,480 --> 00:00:05,600 Speaker 1: my pet peeves. I had trouble getting a car park, 3 00:00:05,880 --> 00:00:08,920 Speaker 1: probably half an hour wasted there, I had to go 4 00:00:08,960 --> 00:00:11,440 Speaker 1: to the supermarket, which you know that I hate doing, 5 00:00:12,080 --> 00:00:17,200 Speaker 1: and Quantus had a data hack. Nothing drives me more 6 00:00:17,239 --> 00:00:19,920 Speaker 1: crazy than a business, big or small, although in this 7 00:00:20,000 --> 00:00:23,520 Speaker 1: case very big, asking too many personal questions of us 8 00:00:23,560 --> 00:00:28,560 Speaker 1: and getting too many personal details about their customers unnecessarily. 9 00:00:28,640 --> 00:00:31,720 Speaker 1: So now there is a good argument for why Quantas 10 00:00:32,040 --> 00:00:34,400 Speaker 1: of all companies, would need your details. You know, if 11 00:00:34,440 --> 00:00:36,519 Speaker 1: you're flying, you need a passport number, you need your 12 00:00:36,600 --> 00:00:39,440 Speaker 1: date of birth, your address in case things go wrong, 13 00:00:39,520 --> 00:00:41,879 Speaker 1: et cetera, et cetera. I get that, But if they 14 00:00:41,920 --> 00:00:46,479 Speaker 1: are collecting such sensitive information, our secrets and essentially the 15 00:00:46,600 --> 00:00:50,800 Speaker 1: secret to our identity, then can they not keep that safe? Please? No, 16 00:00:50,880 --> 00:00:56,400 Speaker 1: they can't, No, they can't. Yesterday, six million Quantus customers names, 17 00:00:56,600 --> 00:01:01,600 Speaker 1: email addresses, phone numbers, birth dates, frequent flyer numbers, you 18 00:01:01,680 --> 00:01:06,080 Speaker 1: name it. Apparently everything but the credit card data. Thank god. Now, 19 00:01:06,120 --> 00:01:08,800 Speaker 1: if you can keep your credit card data safe but 20 00:01:08,920 --> 00:01:11,240 Speaker 1: not the rest of it, then why not the added 21 00:01:11,319 --> 00:01:14,920 Speaker 1: layers of protection for everything else? The date of birth? 22 00:01:14,959 --> 00:01:18,920 Speaker 1: Please Honestly, at this point, who cares the information that 23 00:01:19,080 --> 00:01:22,520 Speaker 1: was taken is bad enough? And what will they do? Apologize, 24 00:01:22,840 --> 00:01:25,520 Speaker 1: send a letter, and then move on until it all 25 00:01:25,560 --> 00:01:29,399 Speaker 1: happens again, which it will. We should have instant and 26 00:01:29,640 --> 00:01:33,600 Speaker 1: highly aggressive fines for this type of thing happening. Once 27 00:01:33,640 --> 00:01:36,800 Speaker 1: your private data is hacked from your third party customer 28 00:01:36,840 --> 00:01:40,640 Speaker 1: service center, there is no getting it back. It can 29 00:01:40,920 --> 00:01:44,200 Speaker 1: and will be used sold on the black market to 30 00:01:44,319 --> 00:01:47,640 Speaker 1: gangs of losers wanting to rip us off. They've opened 31 00:01:47,640 --> 00:01:50,600 Speaker 1: a can of worms for us. The sooner these guys 32 00:01:50,640 --> 00:01:53,840 Speaker 1: get properly punished, and I'm not talking just about Quantus, 33 00:01:53,840 --> 00:01:57,760 Speaker 1: but multinationals and big companies in particular, for being so 34 00:01:57,920 --> 00:02:02,120 Speaker 1: cavalier with our information. This sooner it might stop getting stolen, 35 00:02:03,000 --> 00:02:06,200 Speaker 1: and then they might also start asking themselves whether they 36 00:02:06,280 --> 00:02:10,240 Speaker 1: really need our personal details and so many of them 37 00:02:10,480 --> 00:02:13,840 Speaker 1: in the first place. For more from Early Edition with 38 00:02:13,960 --> 00:02:17,000 Speaker 1: Ryan Bridge, listen live to News Talks it Be from 39 00:02:17,080 --> 00:02:20,600 Speaker 1: five am weekdays, or follow the podcast on iHeartRadio.