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Speaker 1: You're listening to a podcast from News Talk zed B.

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Speaker 1: Follow this and our wide range of podcasts now on iHeartRadio.

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Speaker 2: And on the line right now is Matt Bullen. Matt

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Speaker 2: has had thirty eight years experience as a mechanic in

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Speaker 2: the automotive industry. He has worked for pretty much every

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Speaker 2: car brand you can think of, from the Japanese three

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Speaker 2: of the Europeans. You'll find him at Excel Autos and

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Speaker 2: Fakatana and once a month he's going to be joining

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Speaker 2: us here on the Matt and Tyler Show to answer

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Speaker 2: your questions about cars and mechanical issues.

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Speaker 3: Get a Matt, welcome to the show, and selfishly before

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Speaker 3: we get stuck, and I've got a quick question about

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Speaker 3: my car.

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Speaker 4: Good afternoon, guys, Thank you jet.

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Speaker 3: So change the battery in my car? And now when

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Speaker 3: I put the the windows up, they now bounce off

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Speaker 3: the top and come back down. And the only way

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Speaker 3: I can get it to go right up top is

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Speaker 3: go and ease it up. When it used to just

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Speaker 3: pull it and that would stop. And is that related

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Speaker 3: to is that related to me changing the battery? It's

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Speaker 3: a it's a two thy and nineteen and forward focus.

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Speaker 4: This particular can okay, you'll like everything, plug it out

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Speaker 4: the wall and plug it back in. You'll need you'll

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Speaker 4: need to do a window reset, and most vehicles, if

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Speaker 4: you turn the ignition on, don't start the cards. Turn

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Speaker 4: the ignission on, wind the window down, hold your finger

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Speaker 4: on the button, go all the way down, hold it,

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Speaker 4: hold it when it gets to the bottom for about

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Speaker 4: five seconds, and then go up and hold it when

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Speaker 4: it gets to the top for about five seconds, and

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Speaker 4: that should reset the window. Does it do it on

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Speaker 4: all four windows or just drivers?

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Speaker 3: On just the driver and passenger?

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Speaker 4: Yeah, okay, so you may have to do the passenger

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Speaker 4: side separately, but you may find that if you do

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Speaker 4: that driver's side, like hold that button down for five

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Speaker 4: seconds and then go all the way up and hold

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Speaker 4: it up as it's scott An auto window button, so

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Speaker 4: you can click it. It should up.

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Speaker 5: Ye, hold it up.

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Speaker 3: I'll do that. That's good that I.

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Speaker 6: Don't have to take work.

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Speaker 4: You've got my number.

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Speaker 2: Exactly just quickly. How would one do that change in

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Speaker 2: a battery? That sounds like Matt right right cocked up here?

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Speaker 3: I mean it was bloody complex changing that battery now.

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Speaker 4: Not look a lot of things.

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Speaker 3: There's a lot of cases, a lot of it.

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Speaker 4: Yeah, a lot of stuff in there. Little motive will

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Speaker 4: now self learn and when you when you do change

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Speaker 4: the battery, you lose everything that it's learned, and that's

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Speaker 4: why you have to reset your wind those There may

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Speaker 4: be other things that you'll find.

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Speaker 5: But.

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Speaker 4: Yeah, a little while back, mitsis were really bad. If

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Speaker 4: you change the battery those store, you get to round

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Speaker 4: about in the store and you've got to just reset

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Speaker 4: the idle speak controls. You know, there's lots of things

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Speaker 4: that will need to be reset. Oh, you're good, Okay,

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Speaker 4: Probably the windows is the easy one.

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Speaker 3: Wait, hundred eighty ten eighty. I forgot a question for

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Speaker 3: Matt the mechanic here. I won't use his time anymore

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Speaker 3: and want to take it to the phone.

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Speaker 4: I've heard your teasers and there's been some big claims

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Speaker 4: made that you know, I'll start with a caveat no

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Speaker 4: one knows everything about anything. Yes, yeah, I'll do my best.

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Speaker 3: Okay, Yeah, it's will bring Wendy and Wendy. Have you

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Speaker 3: got a question for Matt?

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Speaker 7: Yes, I have, Thank you for taking my query. We

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Speaker 7: have a twenty fifteen Honda Jazz and over the last

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Speaker 7: week or so we've been having a few problems starting

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Speaker 7: it. It wouldn't go first time, but if you left it

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Speaker 7: for thirty seconds or so, it would go. So we

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Speaker 7: got the AA out last night and they replaced the

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Speaker 7: battery and I've just been out today and again pushed

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Speaker 7: the starter parton click click, Nothing happened, and it did

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Speaker 7: that a couple of times. You leave it thirty seconds

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Speaker 7: and it does go.

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Speaker 4: Okay, Hi, Wendy, Yeah, diagnosing cars on the phone is

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Speaker 4: very difficult. It's odd that if you leave it for

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Speaker 4: a little bit. Yeah, does it click like when you

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Speaker 4: put press the Startun't you hear any clicking more?

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Speaker 7: Yeah, it just goes click click.

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Speaker 4: Yeah, okay, it sort of Yeah, it does sound like

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Speaker 4: a flat battery. But it could be a start of

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Speaker 4: solnoid problem. Really, someone's going to have to look at

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Speaker 4: it to diagnose, and it really really needs to probably

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Speaker 4: go to the best bit would be to go to

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Speaker 4: an auto electrician. Okay, you know that's that's a really

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Speaker 4: difficult one with.

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Speaker 2: That, Wendy, And you quite wrote man, it is always

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Speaker 2: with RRC expert segments. We've got to say that the

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Speaker 2: advice offers. Matt, You're brilliant. We know that but the

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Speaker 2: advice offered on radio is done in good faith and

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Speaker 2: they should always be confumed by a physical inspection of

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Speaker 2: your vehicle. Some great talks as we missed along the line,

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Speaker 2: or she has no note, she's here.

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Speaker 4: You're still there? An Do you do you have a

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Speaker 4: regular Do you have a regular garage that you go to.

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Speaker 7: I'll contact an auto electrician. I was going to take

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Speaker 7: a set to Honda, but you'll go to an auto electrician.

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Speaker 4: If you have a regular garage, go there. Like it's

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Speaker 4: really important to build up a relationship with your mechanic,

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Speaker 4: with your with your service department, because I've had no problem.

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Speaker 5: Okay, thank you.

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Speaker 2: Any I appreciate it, Thanks very much, Wendy. Quick text

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Speaker 2: question here from Paul get a guys in Matt, How

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Speaker 2: do I tell if my alternator is faulty? Put a

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Speaker 2: fully charged battery into my high as fan and it

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Speaker 2: will go flat almost immediately.

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Speaker 4: Thanks. Okay, so there must be a battery draw if

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Speaker 4: it's going flat really quickly, something's draining it. To test that,

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Speaker 4: you need an AMPT meter or you can test your

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Speaker 4: old maator with a vault meter. So depending on what

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Speaker 4: you do for a living, whether you've got that sort

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Speaker 4: of again, it might be something you need to go

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Speaker 4: to an auto electrician for. If you put a vault

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Speaker 4: meter on it when it's stationary, it'll be somewhere around

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Speaker 4: twelve twelve and a half vaults, and with it running

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Speaker 4: it it should be up to thirteen and a half

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Speaker 4: fourteen and a half volts. If it goes up to that,

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Speaker 4: then you know your old NAT is working. But if

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Speaker 4: it's just going flat, then something's on. You might have

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Speaker 4: a light in the boot on or a glove box light,

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Speaker 4: something's drawing on it. And you can test that with

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Speaker 4: an a meter if you've got one, but without knowing

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Speaker 4: the person that's asking the question whether they've got that

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Speaker 4: sort of gear. Yeah, but it is a really easy

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Speaker 4: one to test.

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Speaker 3: Yeah, that's great, brilliant. Eighty ten eighty you've got a

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Speaker 3: question for Matt the Mechanic.

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Speaker 2: Good afternoon. We've got Matt Bullen on the line. He

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Speaker 2: has thirty eight years experience as a mechanic in the

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Speaker 2: automotive industry. Is part of our Ask the Experts series. Matt,

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Speaker 2: thank you very much for answering our callers questions.

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Speaker 4: No worries. It got off to a flying start.

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Speaker 2: Ye's still going.

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Speaker 3: We've got so many calls and texts coming through. It's well,

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Speaker 3: it's quite an impressive response. But Michael, you've got a

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Speaker 3: question for Matt. Michael, Hi, Michael, you're there, Michael, Yeah,

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Speaker 3: have you got a question for Matt?

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Speaker 8: Yes, I have, Michael, go ahead.

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Speaker 6: I've got a Ford Falcon out of the differ blown.

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Speaker 6: Now do I have to take the whole gift out?

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Speaker 6: I know I've got a new one.

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Speaker 4: But hang on, I didn't quite hear what what was blown?

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Speaker 6: I've got a Ford Falcon yeah, and the diff blue?

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Speaker 6: So do I have to take the whole back end

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Speaker 6: off for the big wheels or can I just get

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Speaker 6: to the tiff?

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Speaker 2: Did you hear that?

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Speaker 5: Meant?

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Speaker 4: So you did go one? Okay, you will because you'll

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Speaker 4: have to pull the exles out. So yeah, you need

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Speaker 4: to pull the wheels brakes and then draw the exles

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Speaker 4: otherwise you won't go to get the diff.

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Speaker 6: Out, mate. Yeah, take the whole back end off.

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Speaker 4: It is the disc got like twelve or fourteen sixteen

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Speaker 4: volts around the outside of the diff Yeah, yeah, it's

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Speaker 4: got a point.

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Speaker 5: Yeah.

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Speaker 4: So yeah, once you won't do that, you'll you'll need

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Speaker 4: to pull the axles out because the exles go through

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Speaker 4: through this siding inside of it, so it won't actually

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Speaker 4: come out unless you pull the exles out. So yeah,

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Speaker 4: you need to pull the wheels, pull the brakes. Okay,

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Speaker 4: you don't need to pull you don't need to pull

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Speaker 4: them the housing.

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Speaker 3: Out, okay, Michael, I hope that helps. David, you've got

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Speaker 3: a question for Matt and mechanic.

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Speaker 8: Yes, one tiler and two mates.

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Speaker 6: My gosh, that's confusing.

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Speaker 8: Yeah, make good there. Look over a two thousand and

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Speaker 8: eight Jag x k R should be charged four point two.

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Speaker 8: I have an intermitted problem with the touch screen which

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Speaker 8: when it worked, when it's on, it controls everything you know, climate, navigation, radio,

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Speaker 8: all then will happen and it just it freezes on

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Speaker 8: the Jag logo just will not go into all the functions.

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Speaker 8: I just by chance worked out the the hop out

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Speaker 8: of the car, closed the door, locked the door like

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Speaker 8: late ten seconds, hop back in we start. It works,

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Speaker 8: So I reckon that's a software update problems or something.

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Speaker 4: Yeah, it could be. And again, have you changed the

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Speaker 4: battery recently?

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Speaker 8: What's that.

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Speaker 6: Changed?

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Speaker 2: Have you changed the battery recently?

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Speaker 5: David?

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Speaker 8: No, haven't that actually just going back to the initial

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Speaker 8: question from the other mate about it. Every time I

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Speaker 8: take it in for servicing, the battery gets disconnected and

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Speaker 8: every time. But I just haven't sequence a button you

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Speaker 8: press but just touch. Maybe if I just take it

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Speaker 8: down to the Jag dealer in christ Church and just

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Speaker 8: say do I need to update the software in the touchscreen?

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Speaker 5: But what what year is it to? Two eight?

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Speaker 4: Yeah, it just seems seems a little bit early for

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Speaker 4: that sort of problem. But I'd be looking at an

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Speaker 4: auto electrician.

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Speaker 8: Yes, I'm not picked them, so there's probably some good

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Speaker 8: ones and bloom here.

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Speaker 4: Okay, Yeah, I look at an auto electrician. But I

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Speaker 4: would I would try ringing if there is a Jag

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Speaker 4: dealer there, I would try ringing them because it may

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Speaker 4: be a problem that they know of. There may be simple.

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Speaker 8: If they are prepared, if they prepared to remit, to

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Speaker 8: admit to it.

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Speaker 4: No, No, I'm sure, Yeah, I mean I try them first,

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Speaker 4: because that's I mean, that's where we go. We'd try

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Speaker 4: the manufacturer first because there may be a recall, there

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Speaker 4: may be an issue that they are aware of, and

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Speaker 4: there may be a simple fix for it.

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Speaker 2: Good luck, David, Thank you.

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Speaker 4: Don't get any joy try an auto electrician.

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Speaker 3: Okay, Steve, you've got another starting problem for the mechanic.

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Speaker 5: Yeah, very similar to the last Lady identical tunic key.

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Speaker 5: Nothing happens, or turn the key and that just tick.

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Speaker 5: Sometimes it will start straight after, and sometimes it won't

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Speaker 5: go at all, and then I have to travel half

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Speaker 5: an hour later or whatever. It turns over that I

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Speaker 5: got that my wife was driving. It's a two thousand

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Speaker 5: and eight midsupisial station wagon. But AA got it started

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Speaker 5: on that and then I seen sure thought it could

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Speaker 5: be the battery. So I took it and got it

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Speaker 5: all checked down and go a new start, a mode

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Speaker 5: to put in, and the issue is still happening. But

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Speaker 5: I'll turn it on and it won't go, and then

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Speaker 5: I'll turn it on. I'll go. It's not as bad

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Speaker 5: as initially was. I went back to the mechanic. He

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Speaker 5: said that he couldn't find anything wrong with it, and

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Speaker 5: he said, we don't use it very often. And he

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Speaker 5: sort of said that because he don't use it off,

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Speaker 5: it just sits there and there might be moisture on

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Speaker 5: the lexical points, et cetera.

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Speaker 4: But yeah, it could be anywhere from the key from

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Speaker 4: the key down to the solenoid. If you're hearing it click,

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Speaker 4: it does sound like a flat battery. And the best

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Speaker 4: way to test it is just to jump start it.

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Speaker 4: If you put another battery on it and it starts

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Speaker 4: all right, then it's probably the battery. But I'd imagine

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Speaker 4: if some he's put a starto motor on it, they

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Speaker 4: would have tested the battery.

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Speaker 5: Yeah, yeah, you said he tested it, and he said

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Speaker 5: it might be something to do. I'm not mechanically minor,

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Speaker 5: but you see something the tea and I'm so Annoyds

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Speaker 5: is not. Yeah, yeah, but my number one cars give

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Speaker 5: a penalty at the moment. Some driving they have a

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Speaker 5: look at your have a look at your battery terminals.

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Speaker 5: Make sure your battery terminals aren't loose. It's really common

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Speaker 5: we find that loose battery terminals, Any corrosion around the

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Speaker 5: battery terminals, any any bad connections there. Your start motor

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Speaker 5: can be drawing three or four hundred amps. That's huge,

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Speaker 5: you know, not your house is wide at ten MP's

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Speaker 5: car batteries have to deliver up the sort of five

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Speaker 5: six hundred amps. So you get bad connections and you'll

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Speaker 5: definitely get problems. But i'd imagine if someone's put a

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Speaker 5: starto motor and they should have checked the battery out.

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Speaker 4: But it sort of does sound like a flat battery.

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Speaker 2: Good luck, Steve.

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Speaker 4: Best way to do it would be to try jump

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Speaker 4: starting it. It goes jump starting it, then it's probably

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Speaker 4: your battery.

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Speaker 2: Yeah, very good. All right, quicktiques question here, Matt Kody.

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Speaker 2: I hear a two thousand and seven Toyota kal Diena

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Speaker 2: that has been sitting outside stored for three months. Is

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Speaker 2: there anything I should watch for when I go to

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Speaker 2: restart it?

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Speaker 4: Oh, that's a good question. No, I'm a Twitter technician

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Speaker 4: by trade, and the bloody good cars. I check your

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Speaker 4: check you all the water, make sure nothing.

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Speaker 3: Weird's happened, have moved into the back seat.

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Speaker 4: You haven't opened the bondet, and have a lot make

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Speaker 4: sure because if it's in the rural area, you do

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Speaker 4: get raps that eat things. But I would suggest that

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Speaker 4: you might have a flat battery by now. It's been

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Speaker 4: sitting out for that long, so you might need to

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Speaker 4: jump start it. But yeah, check your all and water levels,

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Speaker 4: and you probably want to check your tie pressures.

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Speaker 6: Yeah, yeah, great.

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Speaker 3: Check if anyone's running a soup kitchen in there.

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Speaker 2: Yeah, just hold there because we've got plenty more questions

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Speaker 2: for you. Good afternoon, final few moments with our mechanic,

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Speaker 2: Matt Bullin met Thanks again for your time.

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Speaker 3: No worries, Bryce, I've got a question for Matt and

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Speaker 3: the mechanic.

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Speaker 9: Yeah, Matt. When I'm at the lights, I'm idle and

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Speaker 9: fine when it goes green and I press the accelerator,

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Speaker 9: but the car kind of dies first in the first

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Speaker 9: second before it starts taking off, so I lose reds

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Speaker 9: you first press the accelerator.

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Speaker 4: Yeah, what sort of car?

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Speaker 5: And howld?

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Speaker 9: Yeah it's in this and Tilda twenty and sixteen.

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Speaker 4: Okay, but odd for that age group. Could be looking

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Speaker 4: at something like an e GR valve problem and you

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Speaker 4: know it's going to where are outs in the country, Oh, Wellington, Wellington? Yeah, boy,

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Speaker 4: without driving it, it's difficult, but we we sort of

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Speaker 4: are getting problems with Dyer. It's an exhaust gas recirculation valves.

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Speaker 4: How long since it's had a service. A tren up

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Speaker 4: air filter could have an air leak. Okay, are there

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Speaker 4: any lights coming up on the dash as the engine

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Speaker 4: light come on?

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Speaker 9: No lights coming up on the desk, And I get

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Speaker 9: it serviced every six months.

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Speaker 6: Yep.

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Speaker 4: So how many cas it done?

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Speaker 9: About one hundred and ten.

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Speaker 4: Because the head spark plugs. Normally spark plugs, you'll feel

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Speaker 4: and miss and it'll be really obvious. I'd maybe be

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Speaker 4: looking at ear leaks or EGR problem or something like that.

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Speaker 4: But without men, without driving it, I'm without doing some testing.

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Speaker 4: It's really difficult to tell you that. Don't We don't

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Speaker 4: really have too many issues with that sort of thing.

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Speaker 4: If it's if it's missing, it would be you'd feel it.

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Speaker 4: We be really obvious. But yeah, I'm just have you

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Speaker 4: had it in anywhere?

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Speaker 9: Yeah, so if I'm going along the motorway and it

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Speaker 9: might go good, it could there be spark plugs.

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Speaker 4: Could be yeah, okay, but it's pretty obvious when you've

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Speaker 4: got a spark Plugmas, you'll feel it. You'll feel a

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Speaker 4: cylinder missing.

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Speaker 2: Bryce, thank you very much, good luck mate, and Matt.

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Speaker 2: That is all the time we have for this time.

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Speaker 2: You are a popular man. We've got a forrarckload of

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Speaker 2: texts and some people to call back when we next

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Speaker 2: get you on in a few weeks time.

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Speaker 3: We might have broken the text machine and one hundred

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Speaker 3: and eighty ten eighty of the matterfone for.

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Speaker 4: Any that can be email three or text to three

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Speaker 4: to me do that and I can answer them.

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Speaker 2: You're a good man.

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Speaker 3: Thank you very much, Thank you so much for your

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Speaker 3: time and look at so it's not easy trying to

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Speaker 3: diagnose down the phone, but you did very well.

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Speaker 6: Thank you so much.

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Speaker 1: Matt.

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Speaker 2: Yeah, we'll catch you, catch you again in a couple

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Speaker 2: of weeks time. That is Matt Bullin. Matt the mechanic

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Speaker 2: as we call them from exl Autos and Fakat a

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Speaker 2: wealth of knowledge when it comes to anything mechanical and

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Speaker 2: has had thirty eight years experience in the automotive industry.

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Speaker 2: We'll get back Matt back in about four weeks time

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Speaker 2: as part of out Us the Experts series. Now we

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Speaker 2: need to do this. As always, advice offered in this

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Speaker 2: segment is done in good faith and should always be

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Speaker 2: confirmed by a physical inspection of your vehicle. That just

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Speaker 2: covers us off with the lawyers for more.

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Speaker 1: From News Talk st B. Listen live on air or

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Speaker 1: online and keep our shows with you wherever you go

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