WEBVTT - NZ’s second-biggest property developer isn’t who you think

0:00:00.240 --> 0:00:04.600
<v Speaker 1>Essentially by twenty forty the population goes from four hundred

0:00:04.640 --> 0:00:07.000
<v Speaker 1>thousand New Zealanders over seventy five to eight hundred thousand

0:00:07.040 --> 0:00:11.719
<v Speaker 1>New Zealanders over seventy five. It's massive change in gemographic

0:00:12.039 --> 0:00:15.200
<v Speaker 1>We're second largest home developer in New Zealand. I's aren't

0:00:15.200 --> 0:00:17.160
<v Speaker 1>think for a time, but is the largest home developer

0:00:17.200 --> 0:00:19.640
<v Speaker 1>in New Zealand. Yeah. Anything that can be done to speed stuff,

0:00:19.640 --> 0:00:22.919
<v Speaker 1>are your time efficient means I can building villages faster. Yeah,

0:00:22.960 --> 0:00:25.759
<v Speaker 1>the massive demographic push, I think you're going to find

0:00:25.760 --> 0:00:27.680
<v Speaker 1>that this is not enough retirement village operators in New

0:00:27.760 --> 0:00:30.240
<v Speaker 1>Zealand and fifteen years time and certainly there's going to

0:00:30.240 --> 0:00:32.200
<v Speaker 1>be not enough care be it's in New Zealand, which

0:00:32.280 --> 0:00:33.280
<v Speaker 1>is actually pretty sad.

0:00:36.280 --> 0:00:39.320
<v Speaker 2>Krakoto. Welcome to Shared Lunch, brought to you by Shears's.

0:00:39.440 --> 0:00:42.120
<v Speaker 2>I'm Garth Bray and today we're here in Saint John's

0:00:42.120 --> 0:00:46.040
<v Speaker 2>in Auckland at the newest retirement village opened by Somerset.

0:00:46.120 --> 0:00:49.360
<v Speaker 2>Now that's one of the three big listed operators of

0:00:49.400 --> 0:00:51.840
<v Speaker 2>retirement villages in New Zealand, and we're here to speak

0:00:51.880 --> 0:00:55.080
<v Speaker 2>to the CEO Scott's Schooler. More than fifty thousand New

0:00:55.160 --> 0:00:57.760
<v Speaker 2>Zealanders call a retirement village home, but that is set

0:00:57.840 --> 0:01:01.280
<v Speaker 2>to rise as our population ages. So what are Sumrset's

0:01:01.360 --> 0:01:04.560
<v Speaker 2>plans to get a hit of that curve? Before I

0:01:04.600 --> 0:01:07.160
<v Speaker 2>head up to the Penthouse to hear here's some important

0:01:07.200 --> 0:01:09.759
<v Speaker 2>information you should always consider when investing.

0:01:10.160 --> 0:01:12.760
<v Speaker 3>Investing involves the risk you might lose the money you

0:01:12.800 --> 0:01:16.080
<v Speaker 3>start with, we recommend talking to a licensed financial advisor.

0:01:16.800 --> 0:01:20.640
<v Speaker 3>We also recommend reading product disclosure documents before deciding to invest.

0:01:20.880 --> 0:01:23.280
<v Speaker 3>Everything you're about to see and here is current at

0:01:23.280 --> 0:01:24.160
<v Speaker 3>the time of recording.

0:01:25.040 --> 0:01:27.959
<v Speaker 2>Scott, thanks for having us to the Penthouse. From the

0:01:27.959 --> 0:01:30.080
<v Speaker 2>look of it, where are we bright now? What is

0:01:30.080 --> 0:01:32.920
<v Speaker 2>the spot and what can taust about it? Yes?

0:01:33.000 --> 0:01:36.000
<v Speaker 1>So look we bought the site and s John's probably

0:01:36.240 --> 0:01:39.240
<v Speaker 1>twenty fifth day now and so it's been a long

0:01:39.319 --> 0:01:41.039
<v Speaker 1>journey for us to get to this point where it's

0:01:41.040 --> 0:01:44.400
<v Speaker 1>open and opened late last year. So yet it's going

0:01:44.440 --> 0:01:49.600
<v Speaker 1>to be home to break close to three hundred residents. Good,

0:01:50.000 --> 0:01:52.960
<v Speaker 1>so you're in a pink house. It's having there pretty

0:01:53.000 --> 0:01:55.200
<v Speaker 1>much for sites got three sixty degree of view start.

0:01:55.480 --> 0:01:59.080
<v Speaker 1>It's a lovely, lovely sites amazing as.

0:01:59.080 --> 0:02:02.600
<v Speaker 2>Views and if you are looking to try to arrive

0:02:02.640 --> 0:02:04.160
<v Speaker 2>in this kind of place obviously going to have to

0:02:04.200 --> 0:02:05.480
<v Speaker 2>have a pretty good financial plan.

0:02:06.200 --> 0:02:08.920
<v Speaker 1>Yes, so that's a lovely part about this collection. We

0:02:08.919 --> 0:02:11.760
<v Speaker 1>tried to sort of match like aspiration and make it

0:02:11.840 --> 0:02:14.560
<v Speaker 1>quite aspirational. So like hopefully when people been up here

0:02:14.600 --> 0:02:17.400
<v Speaker 1>they feel like it's buk turning up to a hotel.

0:02:17.440 --> 0:02:21.160
<v Speaker 1>It's at Fields Groove Formal. It has a lot appeal

0:02:21.240 --> 0:02:23.720
<v Speaker 1>to it. It's got flop fine dining and it's got cafe,

0:02:23.880 --> 0:02:27.560
<v Speaker 1>it's got heavy theaters, gyms, all the subur pools, things

0:02:27.600 --> 0:02:29.480
<v Speaker 1>you can think of. The vast majority of the product

0:02:29.520 --> 0:02:34.600
<v Speaker 1>probably arranges them about which there's a lot for parts

0:02:34.600 --> 0:02:36.959
<v Speaker 1>of New Zealand. But like an Auckland's actually in this

0:02:37.080 --> 0:02:39.160
<v Speaker 1>location is actually pretty portable because.

0:02:38.960 --> 0:02:41.760
<v Speaker 2>You tend to match whatever offering you make here to

0:02:42.120 --> 0:02:45.600
<v Speaker 2>whatever local proppery prices are doing because that's where people

0:02:45.600 --> 0:02:46.160
<v Speaker 2>are coming from.

0:02:46.240 --> 0:02:48.640
<v Speaker 1>Yeah, Essentially, like most people come into a time village

0:02:48.680 --> 0:02:52.640
<v Speaker 1>within either two situations, either within a five K radios

0:02:52.720 --> 0:02:55.360
<v Speaker 1>where they lived their lives or typically then they may

0:02:55.400 --> 0:02:57.520
<v Speaker 1>be chaking a choice to move from a completely different

0:02:57.560 --> 0:03:00.480
<v Speaker 1>location to be closer to family. But you'd find eighty

0:03:00.480 --> 0:03:03.120
<v Speaker 1>percent of people would be within five kilometers, so you

0:03:03.240 --> 0:03:05.040
<v Speaker 1>kind of want it to be highly affordable for those

0:03:05.040 --> 0:03:06.679
<v Speaker 1>people to be able to sell their home, put a

0:03:06.680 --> 0:03:08.959
<v Speaker 1>little bit of money in the bank and then come

0:03:09.000 --> 0:03:11.880
<v Speaker 1>in and use that money to sort of enjoy retirement life.

0:03:11.960 --> 0:03:15.800
<v Speaker 1>And so most of the time we're target ninety percent

0:03:16.240 --> 0:03:18.560
<v Speaker 1>eighty five to ninety percent of the medium house price

0:03:18.600 --> 0:03:21.280
<v Speaker 1>in terms of the products that we're building.

0:03:21.320 --> 0:03:24.400
<v Speaker 2>It's interesting you mentioned that chain of needing to sell

0:03:24.400 --> 0:03:26.600
<v Speaker 2>before you come into a place like this, because obviously

0:03:26.639 --> 0:03:29.240
<v Speaker 2>the market's been a weabit so though probably more so

0:03:29.360 --> 0:03:32.160
<v Speaker 2>than anywhere here in Auckland. How is that showing up.

0:03:32.320 --> 0:03:35.040
<v Speaker 1>Yeah, Look, I think your right to pickle on the

0:03:35.080 --> 0:03:38.080
<v Speaker 1>fact that I think people who's confidence to be able

0:03:38.080 --> 0:03:40.160
<v Speaker 1>to sell their house has been quite constrained in the

0:03:40.240 --> 0:03:43.360
<v Speaker 1>last twelve months, that hasn't really sort of borne out

0:03:43.400 --> 0:03:45.040
<v Speaker 1>in terms of their desire to come into a village.

0:03:45.080 --> 0:03:47.080
<v Speaker 1>So we've seen lots of inquiry, like we would have

0:03:47.120 --> 0:03:48.920
<v Speaker 1>seen more inquiry the last twelve months than we have

0:03:49.480 --> 0:03:53.640
<v Speaker 1>traditionally previously. So inquiries pretty by people's commitment to sales

0:03:53.720 --> 0:03:55.880
<v Speaker 1>contract is really high, but they've been constrained at ticks.

0:03:55.920 --> 0:03:57.800
<v Speaker 1>Why they're a bulleted sell our own home and so

0:03:58.440 --> 0:04:00.800
<v Speaker 1>look some of that as people take choice to sort

0:04:00.840 --> 0:04:03.320
<v Speaker 1>of sit on the beach and wake three months six months,

0:04:03.360 --> 0:04:05.400
<v Speaker 1>but until they feel like they can actually sell their house.

0:04:05.680 --> 0:04:09.120
<v Speaker 1>Sometimes we'll work with that resident to give them options

0:04:09.120 --> 0:04:11.680
<v Speaker 1>to come in. So it might be like we have

0:04:11.680 --> 0:04:13.680
<v Speaker 1>situations we will allow people to move in early. They

0:04:13.680 --> 0:04:16.839
<v Speaker 1>can move in whilst they're still selling their home, get settled,

0:04:16.839 --> 0:04:19.080
<v Speaker 1>which is really lovely for them, and then be out

0:04:19.080 --> 0:04:21.279
<v Speaker 1>of the house while they're selling it. And so you know,

0:04:21.279 --> 0:04:24.160
<v Speaker 1>at times we'll give them six months to do that,

0:04:24.400 --> 0:04:26.640
<v Speaker 1>and that gives them the confidence to sort of say, right,

0:04:26.720 --> 0:04:28.520
<v Speaker 1>I'm prepared to give that a go in some of

0:04:28.520 --> 0:04:30.240
<v Speaker 1>my house and look, at the end of that six

0:04:30.279 --> 0:04:32.479
<v Speaker 1>months period, if they still and sold their house, would

0:04:32.480 --> 0:04:34.119
<v Speaker 1>work with them. It's not like they're going to get

0:04:34.320 --> 0:04:35.840
<v Speaker 1>kicked out on the street, you know, like we want

0:04:35.839 --> 0:04:38.240
<v Speaker 1>them to be living life here. And so you're just

0:04:38.279 --> 0:04:41.000
<v Speaker 1>constantly working with people in their individual situations to figure

0:04:41.000 --> 0:04:44.280
<v Speaker 1>out how you can help facilitate them coming in. And

0:04:44.279 --> 0:04:46.640
<v Speaker 1>that's been hard. But with your economy in the last

0:04:46.640 --> 0:04:48.840
<v Speaker 1>sort of six twelve months, it's not as I said,

0:04:48.880 --> 0:04:51.400
<v Speaker 1>that people's desire to come and has changed. It's as

0:04:51.440 --> 0:04:53.600
<v Speaker 1>you're just helping them sort of make that transition.

0:04:53.920 --> 0:04:56.120
<v Speaker 2>Those terms, Are they kind of a new response to

0:04:56.160 --> 0:04:58.239
<v Speaker 2>the conditions or is that something you've gone to before

0:04:58.240 --> 0:05:00.000
<v Speaker 2>in other times where things are tricky because you've been

0:05:00.080 --> 0:05:01.919
<v Speaker 2>around for a while, right as a company.

0:05:02.160 --> 0:05:04.599
<v Speaker 1>Look, it's a good question. Most of them are things

0:05:04.600 --> 0:05:06.760
<v Speaker 1>that you've used in the past. So, like you know,

0:05:07.000 --> 0:05:10.200
<v Speaker 1>during COVID twenty twenty, it was the same sort of environment, right,

0:05:10.200 --> 0:05:12.760
<v Speaker 1>people were predicting housing market it was going to be terrible,

0:05:12.760 --> 0:05:14.360
<v Speaker 1>and to be honest, it wasn't actually as bad as

0:05:14.360 --> 0:05:17.479
<v Speaker 1>people predicted. But it's those same types of tools that

0:05:17.520 --> 0:05:19.920
<v Speaker 1>you pull out that just facilitate people to come into

0:05:19.920 --> 0:05:20.480
<v Speaker 1>a village.

0:05:20.560 --> 0:05:22.360
<v Speaker 2>I guess if you can tell me a bit more

0:05:22.400 --> 0:05:26.200
<v Speaker 2>about Somerset particularly, like what would I see here that

0:05:26.240 --> 0:05:29.479
<v Speaker 2>I wouldn't see it another retirement village operator's place.

0:05:30.120 --> 0:05:32.680
<v Speaker 1>Yeah, Look, there's a few parts I think, like in

0:05:32.760 --> 0:05:35.360
<v Speaker 1>terms of what we're proud of. Like the first one

0:05:35.440 --> 0:05:38.360
<v Speaker 1>is we sort of pride ourselves that you come and

0:05:38.400 --> 0:05:41.080
<v Speaker 1>live in a village where it's actually your home, so

0:05:41.560 --> 0:05:44.679
<v Speaker 1>we treated as residents' homes. So like when our staff

0:05:44.680 --> 0:05:46.880
<v Speaker 1>are here, they're ver even mindful of this is actually

0:05:46.880 --> 0:05:49.240
<v Speaker 1>people's homes that they're sort of working with them. I

0:05:49.279 --> 0:05:51.839
<v Speaker 1>think potentially that could be a different philosophy from other operators,

0:05:51.839 --> 0:05:53.400
<v Speaker 1>where it's sort of more like this is our village,

0:05:53.440 --> 0:05:55.560
<v Speaker 1>you're come to live with us, so you know, pretty

0:05:55.600 --> 0:05:58.159
<v Speaker 1>much we stand in the background, facilitated as much as

0:05:58.240 --> 0:06:01.160
<v Speaker 1>we can, but you know, almost try and be an

0:06:01.160 --> 0:06:03.280
<v Speaker 1>extended member of their family to help out and stuff.

0:06:03.320 --> 0:06:07.320
<v Speaker 1>But and so I think service like residents love their

0:06:07.320 --> 0:06:10.239
<v Speaker 1>lives in our villages. Ninety seven percent of our residents

0:06:10.640 --> 0:06:12.960
<v Speaker 1>are satisfied living in some set village, so we're very

0:06:13.000 --> 0:06:15.600
<v Speaker 1>proud of that. The second thing is we build on

0:06:15.640 --> 0:06:19.520
<v Speaker 1>a lot of Broadway locations, so you know, I think

0:06:19.560 --> 0:06:21.400
<v Speaker 1>a lot of Keywis have grown up with the six

0:06:21.400 --> 0:06:25.840
<v Speaker 1>and re scumiter section the grass. That's something we we

0:06:26.640 --> 0:06:28.840
<v Speaker 1>like and enjoy building. So you know you'll see us

0:06:28.839 --> 0:06:31.560
<v Speaker 1>in broad acre situations right throughout New Zealand. So we're

0:06:31.560 --> 0:06:34.120
<v Speaker 1>probably the most geographically diverse of any operator throughout New

0:06:34.200 --> 0:06:37.680
<v Speaker 1>Zealand and like to build homes that people can actually

0:06:37.720 --> 0:06:39.200
<v Speaker 1>enjoy but agree in space obviously, when you come to

0:06:39.240 --> 0:06:41.159
<v Speaker 1>a special place like this, you know you can't actually

0:06:41.240 --> 0:06:45.200
<v Speaker 1>do that because you can't get enough land bututical village.

0:06:45.200 --> 0:06:46.800
<v Speaker 1>But yeah, we are in a vertical village and we

0:06:46.800 --> 0:06:48.640
<v Speaker 1>sort of only build one of those, probably eading a

0:06:48.680 --> 0:06:50.520
<v Speaker 1>particular point in time, but most of the time it's

0:06:50.560 --> 0:06:52.640
<v Speaker 1>broad acre villages. And the bit I love about that

0:06:52.800 --> 0:06:57.680
<v Speaker 1>is that people got access to outdoor living pocket parks

0:06:57.920 --> 0:07:04.120
<v Speaker 1>like barbecue is you name it, like mini gulf driving ranges,

0:07:04.400 --> 0:07:07.840
<v Speaker 1>like there's just it's NonStop sort of ability for them

0:07:07.839 --> 0:07:10.920
<v Speaker 1>to exist things and so we'll it be vegetable gardens

0:07:11.040 --> 0:07:13.720
<v Speaker 1>is something the fever in and people's ability to then

0:07:13.840 --> 0:07:17.120
<v Speaker 1>jump out of their home out the back door and

0:07:17.280 --> 0:07:19.480
<v Speaker 1>kind of have their own little pattio area and stuff

0:07:19.840 --> 0:07:21.840
<v Speaker 1>they can enjoy, their own little grass patch they can

0:07:21.880 --> 0:07:25.080
<v Speaker 1>enjoys is quite special. So yeah, I think like there's

0:07:25.080 --> 0:07:28.960
<v Speaker 1>a couple of things there, like you know, and I

0:07:29.040 --> 0:07:31.960
<v Speaker 1>think probably the third thing i'd say is in kre

0:07:32.080 --> 0:07:35.880
<v Speaker 1>like you know, we have integrated villages with care access

0:07:35.920 --> 0:07:38.520
<v Speaker 1>on site and with that that's probably not that's pretty

0:07:38.520 --> 0:07:41.120
<v Speaker 1>typical for New Zealand. Look, it's quite different for Australia,

0:07:41.200 --> 0:07:43.360
<v Speaker 1>so we are quite different Australia on that regard. But

0:07:43.800 --> 0:07:49.200
<v Speaker 1>in New Zealand, like here, we try and produce quite small,

0:07:49.440 --> 0:07:54.960
<v Speaker 1>private homely care environments. So because when people are going

0:07:55.040 --> 0:07:56.800
<v Speaker 1>through the latter part of their life and they need

0:07:56.840 --> 0:07:59.520
<v Speaker 1>some care and support, I know, we feel like it's

0:07:59.520 --> 0:08:03.240
<v Speaker 1>really important that they feel that that's an environment they're

0:08:03.240 --> 0:08:05.560
<v Speaker 1>sort of safe, comfortable in. It's private, they have the

0:08:05.600 --> 0:08:07.600
<v Speaker 1>same nurse every day, they have the same care giver

0:08:07.600 --> 0:08:11.600
<v Speaker 1>every day, rather than a large hospital environment where each

0:08:11.680 --> 0:08:15.280
<v Speaker 1>day you might be experiencing a different person looking after you,

0:08:15.600 --> 0:08:18.040
<v Speaker 1>or you've got no privacy in the lounge because there's

0:08:18.080 --> 0:08:21.560
<v Speaker 1>forty other people in there. So small private care facilities

0:08:21.600 --> 0:08:26.480
<v Speaker 1>combined with broad acre living, combined with that sort of

0:08:26.600 --> 0:08:30.400
<v Speaker 1>like lovely sort of service environment that we create, I

0:08:30.400 --> 0:08:32.280
<v Speaker 1>think is kind of the three things that probably the

0:08:32.280 --> 0:08:33.040
<v Speaker 1>most important to someone.

0:08:33.080 --> 0:08:35.560
<v Speaker 2>Sat. All right, how's that working for the financials? Can

0:08:35.600 --> 0:08:37.280
<v Speaker 2>you walk us through the numbers? I know you've you've

0:08:37.320 --> 0:08:39.959
<v Speaker 2>fived you're half year pretty recently, so they'll all be fresh.

0:08:40.040 --> 0:08:40.520
<v Speaker 2>I'm sure.

0:08:41.920 --> 0:08:45.720
<v Speaker 1>Yeah. Look here last year, so we delivered our undern

0:08:45.800 --> 0:08:48.559
<v Speaker 1>profit result of to earn six million dollars. That was

0:08:48.640 --> 0:08:51.040
<v Speaker 1>up eight percent and to be honest, op eight percent

0:08:51.080 --> 0:08:53.160
<v Speaker 1>in what i'd probably are my working career anyway, it's

0:08:53.160 --> 0:08:56.400
<v Speaker 1>probably the hardest year I've experienced, and so for us

0:08:56.440 --> 0:09:00.199
<v Speaker 1>to deliver a result up eight percenters, we feel is

0:09:00.200 --> 0:09:02.560
<v Speaker 1>pretty credible. And I think at the same time balancing

0:09:02.559 --> 0:09:05.320
<v Speaker 1>that with the ninety seven percent customer satisfaction and for

0:09:05.360 --> 0:09:08.040
<v Speaker 1>our staff who are working for us as well, making

0:09:08.040 --> 0:09:11.480
<v Speaker 1>sure that they are still engaged. And so we scored

0:09:11.520 --> 0:09:14.440
<v Speaker 1>eight point one out of ten in our engagement surveys,

0:09:14.480 --> 0:09:17.959
<v Speaker 1>which puts us in the top quartile of healthcare providers

0:09:17.960 --> 0:09:21.200
<v Speaker 1>around the world. Getting that mix of sort of financial

0:09:21.200 --> 0:09:27.360
<v Speaker 1>performance with good staff satisfaction, with engaged residents enjoying their

0:09:27.400 --> 0:09:30.200
<v Speaker 1>lives living in our villages, that sort of trifector of

0:09:30.200 --> 0:09:31.880
<v Speaker 1>things is really really important to us. But on the

0:09:31.960 --> 0:09:35.640
<v Speaker 1>look on the profit side of things, that was really

0:09:35.720 --> 0:09:40.040
<v Speaker 1>driven by the popularity. So we talked before about people's

0:09:40.040 --> 0:09:42.280
<v Speaker 1>struggles coming into our villages. But you know, if yet

0:09:42.360 --> 0:09:45.720
<v Speaker 1>you look underneath the profit results, new sales were up

0:09:45.760 --> 0:09:50.320
<v Speaker 1>about five percent. Resales that's homes that people previously lived in,

0:09:50.920 --> 0:09:53.760
<v Speaker 1>they were up twenty percent, So you know, the core

0:09:53.840 --> 0:09:56.000
<v Speaker 1>sales for the company was still up twour percent, which

0:09:56.080 --> 0:09:59.560
<v Speaker 1>was in a pretty dire property market. So that was

0:09:59.640 --> 0:10:02.240
<v Speaker 1>sort of the genesis of the profit performance. At the

0:10:02.240 --> 0:10:04.920
<v Speaker 1>same time, we were being pretty careful and cautious about

0:10:04.920 --> 0:10:08.640
<v Speaker 1>making sure that we managed spend. Operating costs out there

0:10:08.640 --> 0:10:11.400
<v Speaker 1>are pretty crazy for New Zealanders in general, but it's

0:10:11.400 --> 0:10:13.400
<v Speaker 1>the same thing for a time village operators. It doesn't

0:10:13.400 --> 0:10:16.480
<v Speaker 1>matter whether it's rates, insurance. Trying to constrain some of

0:10:16.520 --> 0:10:18.480
<v Speaker 1>those costs as well at the same time as making

0:10:18.480 --> 0:10:20.400
<v Speaker 1>sure that we delivered that great experiences sort of key

0:10:20.480 --> 0:10:20.800
<v Speaker 1>for us.

0:10:21.360 --> 0:10:23.600
<v Speaker 2>Yeah, I'm just sort of looking around. I guess we've

0:10:23.640 --> 0:10:27.760
<v Speaker 2>seen two of your competitors effectively going to private equity,

0:10:28.360 --> 0:10:31.120
<v Speaker 2>you know, another one sort of if we're frank struggling

0:10:31.200 --> 0:10:33.920
<v Speaker 2>we bit with an equity raise that's just finished. Are

0:10:33.960 --> 0:10:36.000
<v Speaker 2>you still ruling out the need for that kind of

0:10:36.000 --> 0:10:36.640
<v Speaker 2>capital raise.

0:10:37.240 --> 0:10:39.480
<v Speaker 1>Yeah, look for our growth plans at the moment, we

0:10:39.520 --> 0:10:43.560
<v Speaker 1>don't need to raise capital. Essentially, the way ours, our

0:10:43.800 --> 0:10:46.000
<v Speaker 1>sort of development cycle works maybe a little bit different

0:10:46.000 --> 0:10:48.240
<v Speaker 1>to some of the other operators. So when we build

0:10:48.240 --> 0:10:52.520
<v Speaker 1>a broad acre site, essentially it might cost us to

0:10:52.559 --> 0:10:54.440
<v Speaker 1>say one hundred and fifty million dollars to build that

0:10:54.559 --> 0:10:57.360
<v Speaker 1>site the time. That what our aim is. So when

0:10:57.360 --> 0:10:59.640
<v Speaker 1>we buy a piece of land, our aim is essentially

0:10:59.679 --> 0:11:02.120
<v Speaker 1>to get all that money back through the first sale

0:11:02.120 --> 0:11:05.200
<v Speaker 1>of those homes in that villages. So we won't purchase

0:11:05.200 --> 0:11:07.839
<v Speaker 1>a bit of land and start construction if we don't

0:11:07.880 --> 0:11:11.439
<v Speaker 1>think we can recycle our money out after we've basically

0:11:11.520 --> 0:11:13.440
<v Speaker 1>built a village and sold it down for the first time.

0:11:13.559 --> 0:11:15.679
<v Speaker 1>And so we don't as a business have any core

0:11:15.760 --> 0:11:19.720
<v Speaker 1>debt that sits there. All our debt is essentially land

0:11:20.679 --> 0:11:24.840
<v Speaker 1>working capital for building villages that are half complete, and

0:11:24.880 --> 0:11:26.640
<v Speaker 1>then stock that we own when we're just as we're

0:11:26.640 --> 0:11:28.840
<v Speaker 1>going to sell it down. So if you think about that,

0:11:28.960 --> 0:11:31.520
<v Speaker 1>like if we were, you know, West Case Scenariot to

0:11:32.480 --> 0:11:33.920
<v Speaker 1>shut the doors and say we're not going to build

0:11:33.920 --> 0:11:36.840
<v Speaker 1>any more homes, the company would have no sort of coredette,

0:11:36.880 --> 0:11:40.600
<v Speaker 1>whereas I think you know probably and that we feel

0:11:40.679 --> 0:11:42.800
<v Speaker 1>is a bit of a differentiative for us, And so

0:11:43.280 --> 0:11:47.600
<v Speaker 1>we can essentially go as fast as we like, as

0:11:47.600 --> 0:11:50.160
<v Speaker 1>long as we're sort of keeping in mind that we

0:11:50.200 --> 0:11:53.240
<v Speaker 1>want our number one ambition is to sort of recycle

0:11:53.240 --> 0:11:54.640
<v Speaker 1>that capital back out of each project.

0:11:54.880 --> 0:11:56.679
<v Speaker 2>You don't feel extra pressure to sort of step it

0:11:56.760 --> 0:11:58.760
<v Speaker 2>up a little bit and maybe leverage a little bit

0:11:58.760 --> 0:11:59.960
<v Speaker 2>more and go and grow a little quicker.

0:12:00.160 --> 0:12:02.240
<v Speaker 1>And I think there's always a challenge there about can

0:12:02.280 --> 0:12:04.520
<v Speaker 1>you build faster? Should we build faster? And I should

0:12:04.520 --> 0:12:06.360
<v Speaker 1>we build faster? In Australia, I think as a business

0:12:06.400 --> 0:12:07.640
<v Speaker 1>we've just got to do the right thing for the

0:12:07.640 --> 0:12:09.480
<v Speaker 1>company at that particular point of time in the cycle.

0:12:09.640 --> 0:12:12.600
<v Speaker 1>So you know, we give twelve months guidance on build rates,

0:12:12.600 --> 0:12:14.520
<v Speaker 1>but we're not afraid to like slow that down. So

0:12:14.640 --> 0:12:16.960
<v Speaker 1>last year, in the first part of the year, you know,

0:12:17.000 --> 0:12:19.240
<v Speaker 1>we came out and said, hey, economy is not so good,

0:12:19.280 --> 0:12:21.160
<v Speaker 1>property market's a bit harder, We're going to build fifty

0:12:21.200 --> 0:12:23.760
<v Speaker 1>less homes. And it's much the same during good time.

0:12:23.840 --> 0:12:26.360
<v Speaker 1>Better times, we would do the same thing. We'd sit

0:12:26.400 --> 0:12:29.880
<v Speaker 1>there and say, hey, we can't get enough product and

0:12:29.920 --> 0:12:32.040
<v Speaker 1>people are cuing up at the door, like let's say

0:12:32.040 --> 0:12:34.080
<v Speaker 1>I should build some more homes in each village. And

0:12:34.160 --> 0:12:37.840
<v Speaker 1>so it's about of keeping the company really sound and

0:12:37.880 --> 0:12:40.680
<v Speaker 1>financially sort of stable for the conditions that you're trading

0:12:40.679 --> 0:12:43.240
<v Speaker 1>with in and so we're very remindful of that, and

0:12:43.559 --> 0:12:47.000
<v Speaker 1>we meet and have conversations as a leadership team about

0:12:47.000 --> 0:12:50.439
<v Speaker 1>things like build rates every six weeks. So that's us

0:12:50.440 --> 0:12:52.959
<v Speaker 1>just constantly sitting there and saying what's the economy, doing

0:12:53.320 --> 0:12:56.319
<v Speaker 1>what's property market, doing what's house sales like in each

0:12:56.320 --> 0:13:00.000
<v Speaker 1>one of our villages, and just applying focus to that constantly.

0:13:00.960 --> 0:13:04.880
<v Speaker 1>So it is it. Look, there's always there's always pressure there,

0:13:05.040 --> 0:13:09.400
<v Speaker 1>like asn't as a leadership team, we're pretty competitive, want

0:13:09.520 --> 0:13:12.760
<v Speaker 1>to build more, want to generate a better return for shareholders.

0:13:12.760 --> 0:13:14.400
<v Speaker 1>But at the same time as you're going to be

0:13:14.480 --> 0:13:16.720
<v Speaker 1>careful around making sure that the balance sheets always strong

0:13:16.760 --> 0:13:17.120
<v Speaker 1>as well.

0:13:17.200 --> 0:13:19.840
<v Speaker 2>I just can't help thinking about the announcements this week

0:13:19.880 --> 0:13:24.560
<v Speaker 2>around development contributions and around checking up the roma ye

0:13:25.360 --> 0:13:28.280
<v Speaker 2>widely spoken about is good news for people who like

0:13:28.320 --> 0:13:30.880
<v Speaker 2>building things? You people who like building things? Is it

0:13:30.920 --> 0:13:31.720
<v Speaker 2>good news?

0:13:32.559 --> 0:13:38.559
<v Speaker 1>Look a couple of things there. Development contributions are pretty

0:13:38.600 --> 0:13:42.840
<v Speaker 1>pretty burdensome for large operators. If you think about like

0:13:43.040 --> 0:13:45.080
<v Speaker 1>the infrastructure for this village and everything we do in

0:13:45.080 --> 0:13:50.560
<v Speaker 1>this village. You know, like people probably don't have a

0:13:50.559 --> 0:13:54.800
<v Speaker 1>lot of need to kind of access other services throughout Auckland,

0:13:54.920 --> 0:13:58.120
<v Speaker 1>which was from what you're paying for with those development contributions.

0:13:58.160 --> 0:14:02.640
<v Speaker 1>But it's and look at probably a little bit skeptical

0:14:02.679 --> 0:14:04.839
<v Speaker 1>around some of the changes and freeing stuff up and

0:14:04.880 --> 0:14:07.280
<v Speaker 1>making it better. Like we've seen the fast track process,

0:14:07.320 --> 0:14:10.240
<v Speaker 1>which we've used probably now since COVID there was some

0:14:10.360 --> 0:14:13.280
<v Speaker 1>legislative fast track fast track process to build big projects.

0:14:13.840 --> 0:14:17.079
<v Speaker 1>And to be honest, that fast tracked projects process is

0:14:17.120 --> 0:14:18.920
<v Speaker 1>almost at the point now where it's slower than the

0:14:18.960 --> 0:14:22.240
<v Speaker 1>slow track process. And so you know, it's interesting in

0:14:22.320 --> 0:14:26.160
<v Speaker 1>that I think sometimes you can see these good intentions

0:14:26.160 --> 0:14:29.840
<v Speaker 1>come in, but they need to actually practically work, and

0:14:30.520 --> 0:14:34.640
<v Speaker 1>so yeah, the magic and this and that will be

0:14:34.760 --> 0:14:36.920
<v Speaker 1>actually how they actually operationalize that in a way that

0:14:36.960 --> 0:14:38.040
<v Speaker 1>actually practically works.

0:14:38.120 --> 0:14:38.520
<v Speaker 2>I think.

0:14:39.160 --> 0:14:41.000
<v Speaker 1>So we're in the sidelines and sort of just way

0:14:41.040 --> 0:14:42.680
<v Speaker 1>to really I guess.

0:14:42.680 --> 0:14:45.360
<v Speaker 2>I mean, you're a nationwide builder, so the idea that

0:14:45.360 --> 0:14:47.800
<v Speaker 2>they're potentially going to simplify things so that there's more

0:14:47.880 --> 0:14:51.360
<v Speaker 2>uniform codes around construction just makes a bit more sensible.

0:14:51.800 --> 0:14:54.520
<v Speaker 1>Yeah, look love the theory behind it. And you know,

0:14:54.560 --> 0:14:57.520
<v Speaker 1>like we're second largest home developer in New Zealan NOWS

0:14:57.560 --> 0:14:59.200
<v Speaker 1>proably wouldn't think for a time of the rotor think

0:14:59.320 --> 0:15:02.520
<v Speaker 1>largest th home developed New Zealand. So you know, yeah,

0:15:02.600 --> 0:15:05.400
<v Speaker 1>anything that can be done speed stuff up. Essentially, you know,

0:15:05.440 --> 0:15:07.360
<v Speaker 1>it's a better use of capital for us, more time

0:15:07.400 --> 0:15:10.760
<v Speaker 1>efficient means we can build more villages faster. It is

0:15:10.960 --> 0:15:15.040
<v Speaker 1>just in the practicality of with which yeah they implement

0:15:15.120 --> 0:15:15.560
<v Speaker 1>this stuff.

0:15:15.720 --> 0:15:19.240
<v Speaker 2>You don't acquire other properties then, really do you? You

0:15:19.280 --> 0:15:21.640
<v Speaker 2>don't go into an existing operator and say will heed

0:15:21.720 --> 0:15:24.760
<v Speaker 2>you to take you on? What is that a conscious choice?

0:15:24.800 --> 0:15:27.360
<v Speaker 2>That's just not part of pretty conscious choice.

0:15:27.440 --> 0:15:29.400
<v Speaker 1>Like the only time we've done that is in Nelson,

0:15:30.040 --> 0:15:32.520
<v Speaker 1>we bought a village that the first ten to twenty

0:15:32.600 --> 0:15:36.160
<v Speaker 1>homes been built already by another operator, and then when

0:15:36.200 --> 0:15:38.800
<v Speaker 1>I brought that off them. But typically if you come

0:15:38.840 --> 0:15:40.920
<v Speaker 1>back to that sort of conversation before about the business

0:15:41.000 --> 0:15:43.320
<v Speaker 1>model and essentially what we're doing is building those homes

0:15:43.360 --> 0:15:45.400
<v Speaker 1>and recycling our money back out of it via selling

0:15:45.440 --> 0:15:47.880
<v Speaker 1>them down. If you have to go pay another operator

0:15:47.880 --> 0:15:50.680
<v Speaker 1>who's already built a village to purchase their village, you

0:15:50.760 --> 0:15:53.040
<v Speaker 1>can't recycle your money back out of that. And so

0:15:53.240 --> 0:15:56.320
<v Speaker 1>you would have to keep going to shareholders and saying, hey,

0:15:56.560 --> 0:15:58.240
<v Speaker 1>you know, I want to go buye these great set

0:15:58.280 --> 0:16:00.920
<v Speaker 1>of retirement villages, but we need some more money for

0:16:01.040 --> 0:16:02.880
<v Speaker 1>you to do that. And so when you look at

0:16:02.920 --> 0:16:07.440
<v Speaker 1>the merits of that versus organic growth, organic growth is

0:16:07.760 --> 0:16:10.200
<v Speaker 1>way more efficient. It generate's a better return because the

0:16:10.280 --> 0:16:13.800
<v Speaker 1>investor hasn't had to putting more money in. So yeah,

0:16:13.880 --> 0:16:15.840
<v Speaker 1>we our preference most of the time is.

0:16:15.880 --> 0:16:18.160
<v Speaker 2>To build, provided you can get the land.

0:16:18.600 --> 0:16:21.760
<v Speaker 1>Yes, but you know, to be fear on that. We've

0:16:21.800 --> 0:16:24.800
<v Speaker 1>got seven thousand homes in our land bank, and so

0:16:24.840 --> 0:16:26.760
<v Speaker 1>if you think of us as a business, we've got

0:16:26.960 --> 0:16:30.200
<v Speaker 1>seven thousand homes built, So you know, like our landbank

0:16:30.280 --> 0:16:32.200
<v Speaker 1>enables us to double in size. And if you think

0:16:32.200 --> 0:16:36.480
<v Speaker 1>about through the worst part of the economic cycle last year,

0:16:36.640 --> 0:16:41.240
<v Speaker 1>we're building seven hundred homes. Seven hundred homes, you've got

0:16:41.320 --> 0:16:43.720
<v Speaker 1>ten years worth of build supply if you kept at

0:16:43.760 --> 0:16:46.600
<v Speaker 1>that level. But in ten years time, the size of

0:16:46.600 --> 0:16:48.400
<v Speaker 1>the company is going to double. The value of the

0:16:48.400 --> 0:16:51.400
<v Speaker 1>company is going to double, and hopefully the shephros for

0:16:51.520 --> 0:16:52.960
<v Speaker 1>the shareholders will double as well.

0:16:53.120 --> 0:16:55.640
<v Speaker 2>So it's doubled twice in the time that you've been

0:16:55.920 --> 0:16:59.040
<v Speaker 2>with the company, either a CFO and CEO. Is that

0:16:59.120 --> 0:16:59.520
<v Speaker 2>about right?

0:17:00.040 --> 0:17:03.400
<v Speaker 1>When I joined, it was two dollars later. Yeah, so yeah,

0:17:03.440 --> 0:17:06.720
<v Speaker 1>it's probably four times. Yeah, in terms of assets, I

0:17:06.760 --> 0:17:09.960
<v Speaker 1>think it's no, there's no reason why that shouldn't continue

0:17:10.000 --> 0:17:12.320
<v Speaker 1>because if you think about, you know, you're building these

0:17:12.359 --> 0:17:15.720
<v Speaker 1>assets and effectively there's sort of free assets. Once you've

0:17:15.960 --> 0:17:18.920
<v Speaker 1>sold them down the ANTIA the company goes up. And

0:17:19.000 --> 0:17:20.760
<v Speaker 1>if you track, you know, the NTIA have a company

0:17:20.800 --> 0:17:23.200
<v Speaker 1>relative to our share price, it's a pretty sort of

0:17:23.240 --> 0:17:26.040
<v Speaker 1>consistent track. So you know, the moment the share price

0:17:26.119 --> 0:17:28.120
<v Speaker 1>is twelve dollars, you know, one would like to believe

0:17:28.160 --> 0:17:30.760
<v Speaker 1>and hope that if the companies twice as big in

0:17:30.800 --> 0:17:32.679
<v Speaker 1>two years time, maybe the share price might be more

0:17:32.920 --> 0:17:34.800
<v Speaker 1>double that and it might be twenty four dollars rather

0:17:34.800 --> 0:17:36.720
<v Speaker 1>than twelve dollars. But you know that's if you're sort

0:17:36.720 --> 0:17:38.400
<v Speaker 1>of sit if your track over the last twelve years,

0:17:38.840 --> 0:17:40.680
<v Speaker 1>that's the sort of history of what the company's been on.

0:17:40.880 --> 0:17:43.720
<v Speaker 1>So that's that's the goal that we're chasing.

0:17:44.080 --> 0:17:46.040
<v Speaker 2>Is that achievable just with the kind of organic growth

0:17:46.080 --> 0:17:49.159
<v Speaker 2>you're talking about here in New Zealand with the sites

0:17:49.200 --> 0:17:52.200
<v Speaker 2>that you've bought most recently, or are you looking increasingly

0:17:52.359 --> 0:17:54.359
<v Speaker 2>that you are going to have to make good on

0:17:54.440 --> 0:17:57.600
<v Speaker 2>the talk of development, you know, taking those agressive opportunities

0:17:57.640 --> 0:18:01.800
<v Speaker 2>perhaps or growth opportunities in Australia.

0:18:02.400 --> 0:18:05.080
<v Speaker 1>Yeah, look, we're pretty comfortable, Like I mean, I think,

0:18:05.200 --> 0:18:07.160
<v Speaker 1>you know, doubling the size of the company in ten

0:18:07.280 --> 0:18:09.719
<v Speaker 1>years isn't a bad thing, like for a company our

0:18:09.720 --> 0:18:11.200
<v Speaker 1>size anyway, it's probably not a bad thing. I don't

0:18:11.240 --> 0:18:14.000
<v Speaker 1>want to sound complacent, but I think during the better

0:18:14.119 --> 0:18:15.760
<v Speaker 1>times in the property market in New Zealand, you know

0:18:15.960 --> 0:18:19.159
<v Speaker 1>you might have ambitions to build exponentially faster in New Zealand.

0:18:19.200 --> 0:18:21.000
<v Speaker 1>So we've got the land bank to do that, and

0:18:21.080 --> 0:18:24.600
<v Speaker 1>it's pretty well consented. So you know, we don't have

0:18:24.640 --> 0:18:26.640
<v Speaker 1>a lot of barriers to stop us building faster because

0:18:26.640 --> 0:18:29.760
<v Speaker 1>we're broad acre developers. We've got fifteen villages we're building

0:18:29.760 --> 0:18:32.399
<v Speaker 1>any particular point in time. If you chose to build

0:18:32.440 --> 0:18:36.200
<v Speaker 1>ten more homes on each village, you know, demand's really high.

0:18:36.560 --> 0:18:38.080
<v Speaker 1>All of a sudden you lift the build up one

0:18:38.200 --> 0:18:40.639
<v Speaker 1>hundred and fifty homes. That's quite material, right, that's a

0:18:40.680 --> 0:18:42.280
<v Speaker 1>twenty percent left and build rate in New Zealand. And

0:18:42.320 --> 0:18:44.080
<v Speaker 1>then if you think about our journey in Australia, we've

0:18:44.080 --> 0:18:47.399
<v Speaker 1>got seven bits of land there now and opened our

0:18:47.440 --> 0:18:50.840
<v Speaker 1>first village last year, open our second village at the

0:18:50.960 --> 0:18:53.200
<v Speaker 1>end of this year, open our third village the year after.

0:18:54.000 --> 0:18:57.000
<v Speaker 1>That's going to become quite progressive growth journey for us.

0:18:57.280 --> 0:19:00.239
<v Speaker 1>And so again five of those sites are consented now,

0:19:00.440 --> 0:19:06.960
<v Speaker 1>so that will quite meaningfully become contributed to our aggregate

0:19:07.000 --> 0:19:08.840
<v Speaker 1>build rate, and quite a mature way. So last year

0:19:09.000 --> 0:19:11.200
<v Speaker 1>we only built ten homes, but in three four five

0:19:11.280 --> 0:19:14.680
<v Speaker 1>years time, we'd be building two three hundred homes from Australia,

0:19:15.359 --> 0:19:18.040
<v Speaker 1>And so you start taking sort of those in aggregating together.

0:19:18.200 --> 0:19:20.320
<v Speaker 1>And not only is this sort of growth, but there's

0:19:20.320 --> 0:19:22.919
<v Speaker 1>probably quite a large level of exponential growth that's an

0:19:22.920 --> 0:19:24.080
<v Speaker 1>opportunity for us as well.

0:19:24.800 --> 0:19:26.520
<v Speaker 2>I suppose we've rered to talk about the demand side

0:19:26.560 --> 0:19:28.960
<v Speaker 2>of all of that. We're all getting older, all of us, apparently,

0:19:29.640 --> 0:19:31.359
<v Speaker 2>are we still on track? What to sort of hit?

0:19:31.480 --> 0:19:35.240
<v Speaker 2>I think something like a million people over seventy five

0:19:35.400 --> 0:19:37.440
<v Speaker 2>by when twenty thirty forty years.

0:19:37.560 --> 0:19:42.000
<v Speaker 1>Yeah, Look, essentially by twenty forty the population goes from

0:19:42.080 --> 0:19:44.320
<v Speaker 1>four hundred thousand ye Zealanders over seventy five to eight

0:19:44.400 --> 0:19:49.040
<v Speaker 1>hundred thousand year Zealanders over seventy five. It's a massive

0:19:49.160 --> 0:19:51.760
<v Speaker 1>change in the demographic and I think even by twenty

0:19:51.880 --> 0:19:57.080
<v Speaker 1>thirty the number of eighty five year olds goes up

0:19:57.080 --> 0:19:59.639
<v Speaker 1>by one hundred and twenty five thousand, and so like

0:20:00.000 --> 0:20:02.600
<v Speaker 1>it's pretty quack like it's pretty close by now. If

0:20:02.600 --> 0:20:04.879
<v Speaker 1>you think in the next five years, one hundred and

0:20:04.880 --> 0:20:07.719
<v Speaker 1>twenty five thousand extra people. You know, like we need

0:20:07.840 --> 0:20:11.719
<v Speaker 1>something like thirteen thousand extra year beds in this country

0:20:11.880 --> 0:20:13.960
<v Speaker 1>just to cope with that demand in the next five years.

0:20:14.600 --> 0:20:17.920
<v Speaker 2>So we're getting older. But the stats would also tell

0:20:18.000 --> 0:20:20.840
<v Speaker 2>us that an increasing number of people work past sixty five,

0:20:20.920 --> 0:20:23.560
<v Speaker 2>which is the point we'd retire, and lots of people

0:20:23.880 --> 0:20:28.200
<v Speaker 2>want to stay in their own homes. So where's the evidence.

0:20:28.200 --> 0:20:30.399
<v Speaker 2>I suppose that there is a really big wave of

0:20:30.480 --> 0:20:33.320
<v Speaker 2>people that would be looking for the kind of opportunity

0:20:33.359 --> 0:20:35.480
<v Speaker 2>that's offered in a place like like a summer set

0:20:35.520 --> 0:20:36.200
<v Speaker 2>retirement village.

0:20:36.359 --> 0:20:38.520
<v Speaker 1>Look might I've been in the company for probably twelve

0:20:38.600 --> 0:20:40.680
<v Speaker 1>years now, and it's interesting, like you sort of see

0:20:40.760 --> 0:20:45.960
<v Speaker 1>as change in medication, you know, advancements in medicine in

0:20:46.119 --> 0:20:48.240
<v Speaker 1>terms of people with the way they live their life

0:20:48.280 --> 0:20:50.320
<v Speaker 1>sort of has changed quite a bit last ten twelve years.

0:20:50.359 --> 0:20:52.720
<v Speaker 1>But for us, like if you sort of correlate to

0:20:52.800 --> 0:20:55.679
<v Speaker 1>their average entry age, it's probably lifted up about one

0:20:55.760 --> 0:20:57.919
<v Speaker 1>or two years at the same time. So there's definitely

0:20:58.000 --> 0:21:02.879
<v Speaker 1>a drift as people live there life and live it

0:21:02.960 --> 0:21:08.280
<v Speaker 1>in healthy conditions, healthy state that they take a choice

0:21:08.280 --> 0:21:10.520
<v Speaker 1>to come in maybe slightly later, but it's not like

0:21:10.600 --> 0:21:13.639
<v Speaker 1>I don't think you see a massive trend of like

0:21:13.880 --> 0:21:16.200
<v Speaker 1>people suddenly coming into retire religious sort of ten years

0:21:16.280 --> 0:21:18.680
<v Speaker 1>later than what they previously did. It's a very slow

0:21:18.840 --> 0:21:20.639
<v Speaker 1>sort of drift. And if you could have come back

0:21:20.640 --> 0:21:22.280
<v Speaker 1>to the sort of reasons why people come in, it's

0:21:22.320 --> 0:21:27.080
<v Speaker 1>often safety security, mums struggling to get up the stairs anymore,

0:21:27.119 --> 0:21:29.639
<v Speaker 1>Dad doesn't want to mode lawns. Those things still happening

0:21:29.640 --> 0:21:31.680
<v Speaker 1>in your life at a certain point in time. It's

0:21:31.760 --> 0:21:33.240
<v Speaker 1>just you know, as at seventy nine or as at

0:21:33.240 --> 0:21:35.719
<v Speaker 1>eighty one, you know, like and so I don't think

0:21:35.760 --> 0:21:38.600
<v Speaker 1>there's going to be a mess of philosophical change to

0:21:39.320 --> 0:21:43.119
<v Speaker 1>the age when people enter into villages. And if you

0:21:43.160 --> 0:21:45.560
<v Speaker 1>look at that, just the sheer numbers of that demographic stuff,

0:21:46.280 --> 0:21:48.640
<v Speaker 1>you know, like it's literally going to double the next

0:21:48.720 --> 0:21:50.840
<v Speaker 1>fifteen years. You know, like even if you get a

0:21:50.920 --> 0:21:54.800
<v Speaker 1>small drift, they're the massive demographic push. I think you're

0:21:54.800 --> 0:21:56.320
<v Speaker 1>going to find that this is not enough for timement

0:21:56.400 --> 0:21:59.560
<v Speaker 1>village operators in New Zealand and five ten years time. Wow,

0:22:00.040 --> 0:22:01.560
<v Speaker 1>certainly there's going to be not enough gear beds in

0:22:01.560 --> 0:22:03.640
<v Speaker 1>New Zealand, which is which is actually pretty sad.

0:22:04.280 --> 0:22:05.879
<v Speaker 2>We've got the model for it, we've got the funding

0:22:05.920 --> 0:22:07.439
<v Speaker 2>for it here in New Zealand. We're going to support

0:22:07.480 --> 0:22:11.920
<v Speaker 2>people through through those needy years. Aged care we've got, yeah,

0:22:11.960 --> 0:22:13.919
<v Speaker 2>we've got and we've got the retirement settings right.

0:22:14.160 --> 0:22:16.600
<v Speaker 1>Yeah, retirement settings I think are good luck. There's a

0:22:16.640 --> 0:22:19.679
<v Speaker 1>bit of work to be done. The sector is pretty

0:22:20.200 --> 0:22:25.320
<v Speaker 1>folcused around making some changes legislatively to retire for the sector,

0:22:25.400 --> 0:22:28.280
<v Speaker 1>to just clean up some practice from some of the

0:22:28.480 --> 0:22:31.199
<v Speaker 1>operators in there, and to be fear's it's a very

0:22:31.240 --> 0:22:34.520
<v Speaker 1>small minority such of things like you know, charging maintenance

0:22:34.560 --> 0:22:37.840
<v Speaker 1>fees after people leave, or continuing to charge weekly fees

0:22:37.920 --> 0:22:40.159
<v Speaker 1>after people leave. There's a bunch of little things like

0:22:40.240 --> 0:22:42.639
<v Speaker 1>that which are probably not working quite as well as

0:22:42.680 --> 0:22:45.600
<v Speaker 1>they should be at the moment. But generally it's pretty good.

0:22:45.800 --> 0:22:48.400
<v Speaker 1>Aged care in New Zealand is pretty broken at the moment,

0:22:48.600 --> 0:22:53.399
<v Speaker 1>so that is significantly underfunded. There is going to be

0:22:53.400 --> 0:22:56.560
<v Speaker 1>a massive shortage of beds in five ten years time

0:22:56.600 --> 0:22:59.920
<v Speaker 1>in New Zealand, and you know, no one's building because

0:23:00.320 --> 0:23:05.160
<v Speaker 1>aged care is horrendously harding the funded at the moment.

0:23:05.280 --> 0:23:07.000
<v Speaker 1>So you know, I think that is a challenge for

0:23:07.080 --> 0:23:07.640
<v Speaker 1>New Zealanders.

0:23:08.040 --> 0:23:10.280
<v Speaker 2>So as a business, you were just literally offering it

0:23:10.440 --> 0:23:13.600
<v Speaker 2>as part of the proposition for the people that are

0:23:13.600 --> 0:23:13.879
<v Speaker 2>part of you.

0:23:13.920 --> 0:23:16.600
<v Speaker 1>Can we are Yeah, Look, we used to build slightly

0:23:16.640 --> 0:23:19.040
<v Speaker 1>bigger facilities to cater for people to come in straight

0:23:19.119 --> 0:23:22.159
<v Speaker 1>from a time of need independently into the village, but

0:23:22.240 --> 0:23:26.000
<v Speaker 1>now because the economics and the lack of health news

0:23:26.040 --> 0:23:29.200
<v Speaker 1>and funding for that, we're really just predominantly focusing on

0:23:30.160 --> 0:23:32.880
<v Speaker 1>having enough bets to cater for people living their lives

0:23:32.920 --> 0:23:35.840
<v Speaker 1>within our villages. And look, there's a synergy with us

0:23:36.119 --> 0:23:40.639
<v Speaker 1>around continuing to make those those care fasilies smaller and

0:23:40.720 --> 0:23:42.560
<v Speaker 1>more homely as well, which is great as well, but

0:23:43.000 --> 0:23:45.399
<v Speaker 1>predominantly that's driven also by a lack of funding.

0:23:45.960 --> 0:23:51.080
<v Speaker 2>Scott, you were a CFO, you become a CEO, A

0:23:51.160 --> 0:23:51.840
<v Speaker 2>bit of a switch.

0:23:53.280 --> 0:23:58.120
<v Speaker 1>Yeah, look at is quite different. My exec team would

0:23:58.440 --> 0:24:01.679
<v Speaker 1>tease me about at times you've gone from being an

0:24:01.680 --> 0:24:04.400
<v Speaker 1>no man, which is being the CFO role, and going

0:24:04.440 --> 0:24:06.520
<v Speaker 1>to be a yes man and the CFO and the

0:24:06.640 --> 0:24:10.760
<v Speaker 1>CEO role, I should say, but it's Look, it's different.

0:24:10.960 --> 0:24:12.800
<v Speaker 1>I think you're in the CEO role you're trying to

0:24:12.840 --> 0:24:16.479
<v Speaker 1>balance off expectations of residents and you're trying to make

0:24:16.600 --> 0:24:20.320
<v Speaker 1>their environment lovely and enjoyable, and you know there are

0:24:20.359 --> 0:24:22.959
<v Speaker 1>biggest advocates out there. You're trying to make sure staff

0:24:23.000 --> 0:24:25.480
<v Speaker 1>as you really enjoy working for the company and feel

0:24:25.520 --> 0:24:28.200
<v Speaker 1>like they're actually doing some good and at the same time,

0:24:28.240 --> 0:24:31.320
<v Speaker 1>you're trying to bounce off that shareholder expectation. So you're

0:24:31.320 --> 0:24:33.639
<v Speaker 1>trying to get that balance right. And at times, I

0:24:34.440 --> 0:24:36.159
<v Speaker 1>spend a lot of my time going out to the

0:24:36.440 --> 0:24:40.679
<v Speaker 1>villigious talking to residents, and you're almost like, rather than

0:24:40.720 --> 0:24:43.960
<v Speaker 1>being CE, you're the chief customer advocate for the organization,

0:24:44.080 --> 0:24:46.800
<v Speaker 1>and that's really enjoyable, Like it's real privileged to be

0:24:46.800 --> 0:24:49.560
<v Speaker 1>able to do that for the organization at time at times,

0:24:49.680 --> 0:24:54.520
<v Speaker 1>but yeah, it's it's certainly different from being CFO.

0:24:56.040 --> 0:24:57.879
<v Speaker 2>Does it leave any time at all for you to

0:24:58.200 --> 0:25:00.920
<v Speaker 2>tinker away with your vintage cars? Classic cars? I should

0:25:00.920 --> 0:25:01.440
<v Speaker 2>add rather.

0:25:01.840 --> 0:25:03.920
<v Speaker 1>Yeah, Look, I have least classic cars now than I

0:25:04.000 --> 0:25:06.960
<v Speaker 1>did because my son's racing and doing motorsports, so I

0:25:07.000 --> 0:25:08.400
<v Speaker 1>had to sell a couple of my cars to pay

0:25:08.440 --> 0:25:11.280
<v Speaker 1>for his race car. So but I do have a

0:25:11.560 --> 0:25:16.360
<v Speaker 1>sixty seven Mustang, which it's been with me for twenty

0:25:16.440 --> 0:25:18.520
<v Speaker 1>five years. My wife would probably tease me and say

0:25:18.520 --> 0:25:20.000
<v Speaker 1>I love it more than I do my family.

0:25:20.119 --> 0:25:21.280
<v Speaker 2>But that is not right.

0:25:22.600 --> 0:25:24.240
<v Speaker 1>But yeah, it's part of the family.

0:25:24.600 --> 0:25:26.520
<v Speaker 2>Fantastic. Hey, it's been lovely spending some time with you.

0:25:26.600 --> 0:25:30.720
<v Speaker 2>Thanks very much, Thanks for watching and for listening. I'm excited.

0:25:30.760 --> 0:25:33.600
<v Speaker 2>It looks like it's Scott's shout. I finally get that

0:25:33.720 --> 0:25:34.320
<v Speaker 2>shared lunch.

0:25:34.640 --> 0:25:35.200
<v Speaker 3>Call me too,