1 00:00:00,120 --> 00:00:05,160 Speaker 1: Most retailers are struggling, but Kmart is certainly not. Kmart's 2 00:00:05,200 --> 00:00:08,280 Speaker 1: revenue New Zealand grew to almost one billion dollars for 3 00:00:08,320 --> 00:00:11,719 Speaker 1: the financial Yeah. Actually that's the region's revenue. The company 4 00:00:11,720 --> 00:00:14,080 Speaker 1: made more than one hundred million dollars in profit here 5 00:00:14,080 --> 00:00:16,080 Speaker 1: in New Zealand. That's up fifty two percent year on year. 6 00:00:16,120 --> 00:00:19,200 Speaker 1: Auckland University marketing professor Mike Lee has with been our 7 00:00:19,239 --> 00:00:19,880 Speaker 1: Hey Mike. 8 00:00:20,560 --> 00:00:22,239 Speaker 2: Hey, thanks for having me, Mike. 9 00:00:22,400 --> 00:00:24,759 Speaker 1: For them to go up fifty two percent year on 10 00:00:24,920 --> 00:00:28,280 Speaker 1: year is remarkable given how hard the warehouse is doing it, 11 00:00:28,320 --> 00:00:28,680 Speaker 1: isn't it. 12 00:00:29,720 --> 00:00:30,960 Speaker 2: Yeah. I mean, if you look at some of the 13 00:00:31,000 --> 00:00:34,360 Speaker 2: grass they're available at, the warehouse is plateaued for a 14 00:00:34,360 --> 00:00:38,120 Speaker 2: while now, and the cccmart kind of encroaching on their 15 00:00:38,159 --> 00:00:41,559 Speaker 2: market share. You're on here, just climbing that steep upwards 16 00:00:41,600 --> 00:00:43,600 Speaker 2: sort of trajectory. 17 00:00:43,840 --> 00:00:45,400 Speaker 1: What are they doing, right, do you reckon? I mean, 18 00:00:45,440 --> 00:00:48,720 Speaker 1: obviously they've got a range of stuff that's cool, and 19 00:00:48,760 --> 00:00:50,919 Speaker 1: they've also got at really good prices. But is there 20 00:00:50,920 --> 00:00:52,080 Speaker 1: something else going on here? 21 00:00:52,880 --> 00:00:56,000 Speaker 2: Yeah? I think they've made a strategic decision a piccaut 22 00:00:56,080 --> 00:00:58,480 Speaker 2: or soga to really instead of trying to be everything 23 00:00:58,480 --> 00:01:00,840 Speaker 2: to everyone as to be just a few things, a 24 00:01:00,880 --> 00:01:03,480 Speaker 2: few really good things to a few people. And that's 25 00:01:03,560 --> 00:01:06,920 Speaker 2: just been a model that's really really what they've been leveraging. 26 00:01:07,080 --> 00:01:10,360 Speaker 2: They reduced the amount of stuff that they had and 27 00:01:10,440 --> 00:01:14,720 Speaker 2: only focused on really good quality products at that affordable price. 28 00:01:14,800 --> 00:01:18,039 Speaker 2: And so through doing that and sort of getting their 29 00:01:18,080 --> 00:01:20,720 Speaker 2: fashion and style up a bit, they've managed to sort 30 00:01:20,720 --> 00:01:24,320 Speaker 2: of avoid the stigma that most big box retail bargain 31 00:01:25,240 --> 00:01:27,720 Speaker 2: retailers have and so now you've got a generation of 32 00:01:27,720 --> 00:01:29,720 Speaker 2: people that are seeing things on TikTok and trends and 33 00:01:29,760 --> 00:01:31,520 Speaker 2: other things that are able to go to came out 34 00:01:31,520 --> 00:01:34,400 Speaker 2: and not feel embarrassed by it. There's not that stigma, 35 00:01:34,440 --> 00:01:35,880 Speaker 2: and I think that's where a lot of the growth 36 00:01:35,959 --> 00:01:36,880 Speaker 2: is coming from as well. 37 00:01:37,480 --> 00:01:39,720 Speaker 1: So who is it that they're actually targeting. Is it 38 00:01:39,800 --> 00:01:40,400 Speaker 1: young mums? 39 00:01:41,720 --> 00:01:45,720 Speaker 2: I think it's definitely a younger profile, maybe slightly trendier 40 00:01:45,760 --> 00:01:49,200 Speaker 2: fashionable people, but also a lot of you know gen 41 00:01:49,280 --> 00:01:54,520 Speaker 2: Z's and people that are following influencers. You know, seeing 42 00:01:54,840 --> 00:01:57,640 Speaker 2: people sort of lifestyle hacks to get a certain look 43 00:01:57,760 --> 00:02:00,760 Speaker 2: for a certain price, but then also get products that 44 00:02:00,800 --> 00:02:03,920 Speaker 2: aren't maybe perceived as as tinny as some of the 45 00:02:03,960 --> 00:02:06,480 Speaker 2: other products you might get at the cheaper places. 46 00:02:06,960 --> 00:02:10,400 Speaker 1: Do you buy anything from Kman I have in the past. 47 00:02:10,280 --> 00:02:13,359 Speaker 2: Yeah, for sure, and it's it's been pretty good. And 48 00:02:13,960 --> 00:02:17,000 Speaker 2: obviously the store environment when you go in is a 49 00:02:17,040 --> 00:02:20,200 Speaker 2: little bit more, I guess, feels a bit more upmarket, 50 00:02:20,320 --> 00:02:22,440 Speaker 2: not quite the sort of same bargain sort of bin 51 00:02:22,880 --> 00:02:25,920 Speaker 2: field that you get. Yeah, and the real test will be, 52 00:02:25,919 --> 00:02:28,920 Speaker 2: you know, when they open that megastore opposite Costcos and 53 00:02:28,919 --> 00:02:31,079 Speaker 2: Worth Pokland and how that fares. Yeah. 54 00:02:31,120 --> 00:02:33,440 Speaker 1: Interesting. Hey, Mike, thanks very much. I really appreciate your 55 00:02:33,480 --> 00:02:35,640 Speaker 1: running us through your thoughts there. That's Mike Lee, Auckland 56 00:02:35,720 --> 00:02:39,880 Speaker 1: University marketing professor. For more from Hither Duplessy Allen Drive, 57 00:02:40,040 --> 00:02:41,480 Speaker 1: listen live to news talks. 58 00:02:41,480 --> 00:02:44,680 Speaker 2: It'd be from four pm weekdays, or follow the podcast 59 00:02:44,760 --> 00:02:45,720 Speaker 2: on iHeartRadio.