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Speaker 1: Now GPS are taking to AI for their consultations like

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Speaker 1: ducks to water. A survey of almost two hundred GPS

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Speaker 1: by Otago University has found that forty percent of them

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Speaker 1: were recording their consultations and getting AI to write everything

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Speaker 1: down for them. Professor Angela Balentine was the lead researcher

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Speaker 1: who did this survey and surveying with us. Now, Hey, Angela, hi,

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Speaker 1: thanks for having me. It's really smart that they're doing this.

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Speaker 1: You could see the time saving in it, but are

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Speaker 1: there any fish shocks? Like do they need to tell

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Speaker 1: you that they're doing this?

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Speaker 2: Yeah, so that does look like this time saving. There's

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Speaker 2: a couple of fishocks. One is that there are still

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Speaker 2: errors in the clinical notes. So we found that GPS

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Speaker 2: said that maybe there were hallucinations so content that hadn't

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Speaker 2: really been said, or the notes had missed really critical findings,

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Speaker 2: so they still need to be read really carefully by

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Speaker 2: the clinician. And in terms of consent, yes, we found

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Speaker 2: that fifty nine percent of GPs' we're asking patients for consent,

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Speaker 2: but that means a significant minority isn't, and we really

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Speaker 2: like to see that change. We think patients should know

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Speaker 2: and they should get to have a.

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Speaker 1: Say, well, because only if only to stop you saying

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Speaker 1: dumb things, right, because like you might go in like

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Speaker 1: I quite like having a laugh with the GPS sometimes.

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Speaker 2: In absolutely no, no, you should still do that, one

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Speaker 2: hundred percent, you should still.

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Speaker 1: Do that a bomb job, do you know what I mean?

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Speaker 1: And it's just good job, great, But I don't want

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Speaker 1: that much body AI.

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Speaker 2: I know, but I think that would be that would

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Speaker 2: be really so sad. One of the really nice things

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Speaker 2: actually in the study is that one of the GPS said,

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Speaker 2: it made my job fun again. And I work with

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Speaker 2: a lot of GPS and I know how you know,

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Speaker 2: overburdened they are, so please tell the jokes. That also

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Speaker 2: makes the GP's job fun again. So yeah. So I

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Speaker 2: mean in terms of it recording it, it will record it,

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Speaker 2: create the transcript. That transcript will typically be deleted, say

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Speaker 2: in seven days, So in terms of what ends up

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Speaker 2: in your clinical notes, hopefully the AI will just ignore

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Speaker 2: that and or the doctor will delete anything that's not necessary.

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Speaker 1: Angela, do you think people are still weird about AI

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Speaker 1: because they don't necessarily understand it. They might just freak

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Speaker 1: out and say, no, you can't.

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Speaker 2: I don't think they're weird about AI. I think it's

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Speaker 2: good to be skeptical about AI. I don't like the

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Speaker 2: narrative of like, oh, my gosh, AI is going to

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Speaker 2: solve all of our problems in the health system. I mean,

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Speaker 2: there's just there's been that narrative around like oh, we've

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Speaker 2: got dishwashers and now we've got GPS on our phone

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Speaker 2: and in our phone like predicts, so we don't even

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Speaker 2: have to think about how we're going to teck someone back.

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Speaker 2: And actually the result of all of that is that

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Speaker 2: we're all more exhausted and more tired and disconnected, you know,

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Speaker 2: than we were fifty years ago. So you know, we

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Speaker 2: don't want to be like simplistic about it's going to

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Speaker 2: solve all the problems, and we don't want to be

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Speaker 2: simplistic about the something evil and dodgy about it either. Yeah,

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Speaker 2: we just want to keep collecting the data and really

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Speaker 2: understanding how it's influencing clinical practice.

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Speaker 1: I like your approach. Thanks very much, Angela, Professor Professor

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Speaker 1: Angela Valentine, Department of Primary Healthcare at Otaga University in Wellington.

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