1 00:00:06,667 --> 00:00:10,387 Speaker 1: You're listening to the Weekend Sport Podcast with Jason Vine 2 00:00:10,707 --> 00:00:11,787 Speaker 1: from News Talk ZB. 3 00:00:12,627 --> 00:00:14,227 Speaker 2: A month or so, we get the benefit of the 4 00:00:14,267 --> 00:00:17,347 Speaker 2: wisdom and expertise of coaching guru Wayne Goldsmith on a 5 00:00:17,467 --> 00:00:20,667 Speaker 2: range of different coaching and widest sporting issues. Wayne Welcoman, 6 00:00:21,027 --> 00:00:23,867 Speaker 2: I want to talk today about reviews, end of season 7 00:00:23,947 --> 00:00:27,347 Speaker 2: reviews in the Olympic campaign, reviews, that sort of thing. 8 00:00:27,467 --> 00:00:30,347 Speaker 2: You've done dozens and dozens of these, So where do 9 00:00:30,427 --> 00:00:33,227 Speaker 2: you start and what are the things that you look at? 10 00:00:34,427 --> 00:00:37,587 Speaker 3: Well, that's a really good question, Piney, because I'm in 11 00:00:37,587 --> 00:00:39,427 Speaker 3: the middle of two or three now. I'm in the 12 00:00:39,467 --> 00:00:43,427 Speaker 3: middle of two from in Australian football codes and different 13 00:00:43,467 --> 00:00:47,147 Speaker 3: codes and a couple in Olympic sports. And I know 14 00:00:47,187 --> 00:00:48,907 Speaker 3: when they ring me and they say how would you 15 00:00:48,987 --> 00:00:52,707 Speaker 3: go about doing a review? I always think of the 16 00:00:52,787 --> 00:00:56,707 Speaker 3: Liam Neeson line from Taking where he says I've developed 17 00:00:56,707 --> 00:00:59,947 Speaker 3: a very special set of skills, skills that make me 18 00:00:59,987 --> 00:01:03,867 Speaker 3: a nightmare for people like you. Because what I say 19 00:01:03,867 --> 00:01:05,307 Speaker 3: to people is they say, what are you going to 20 00:01:05,307 --> 00:01:08,947 Speaker 3: look at? And I saying and nothing. And I'm becoming 21 00:01:09,027 --> 00:01:12,387 Speaker 3: very zen, I think as I get older, because I 22 00:01:12,467 --> 00:01:14,667 Speaker 3: think if you go in your start a review with 23 00:01:14,707 --> 00:01:19,107 Speaker 3: a preconceived notion of saying I think from a distant 24 00:01:19,147 --> 00:01:22,027 Speaker 3: it looks like this, you'll end up only looking at 25 00:01:22,067 --> 00:01:25,387 Speaker 3: one thing, whereas quite often what's required as you come 26 00:01:25,387 --> 00:01:28,307 Speaker 3: in and you've got to look at everything, and so 27 00:01:28,507 --> 00:01:31,667 Speaker 3: often say to pet, I'll look at things like the 28 00:01:31,707 --> 00:01:37,347 Speaker 3: culture and coaches and the players, and your roster and 29 00:01:37,387 --> 00:01:42,587 Speaker 3: your budget and facilities and importantly the interaction between all 30 00:01:42,667 --> 00:01:45,187 Speaker 3: those things. So, like I said, we look at everything 31 00:01:45,267 --> 00:01:46,187 Speaker 3: and we look at nothing. 32 00:01:46,907 --> 00:01:50,187 Speaker 2: So then when you've established you know a bit of 33 00:01:50,267 --> 00:01:54,307 Speaker 2: understanding about the different parts of the organization, the different 34 00:01:54,387 --> 00:01:57,787 Speaker 2: parts of the campaign, players, coaches, culture, leadership, all those 35 00:01:57,827 --> 00:02:01,067 Speaker 2: things you've mentioned, and more then what wayne. 36 00:02:02,307 --> 00:02:05,787 Speaker 3: Well, it's a matter of coming in and spending time 37 00:02:05,987 --> 00:02:09,787 Speaker 3: talk to people about what their views are. I actually 38 00:02:09,787 --> 00:02:13,627 Speaker 3: say two clubs, the best time to do a review 39 00:02:14,507 --> 00:02:16,947 Speaker 3: is about six weeks from the end of the year 40 00:02:17,467 --> 00:02:21,747 Speaker 3: because people are doing what they do the danger in 41 00:02:21,827 --> 00:02:23,987 Speaker 3: doing and I find it all the time pioneers. I 42 00:02:24,067 --> 00:02:26,827 Speaker 3: come in and I do an end of season review, 43 00:02:27,587 --> 00:02:32,827 Speaker 3: and people's reflection and the stories they tell about what 44 00:02:32,867 --> 00:02:37,347 Speaker 3: they think happen is very very different maybe what actually happened. 45 00:02:37,507 --> 00:02:39,467 Speaker 3: So you've got to look at the data. If there's 46 00:02:39,547 --> 00:02:43,347 Speaker 3: data available, you've got to talk to people from different perspectives, 47 00:02:43,427 --> 00:02:47,427 Speaker 3: and so you might obviously you'll interview coaches, sports on once, sports, 48 00:02:47,467 --> 00:02:53,027 Speaker 3: medicine staff, medical staff, management, players of course, people around 49 00:02:53,067 --> 00:02:57,107 Speaker 3: it and develop an overall perspective of what may or 50 00:02:57,147 --> 00:03:00,787 Speaker 3: may not be happening, because people's ability to tell a 51 00:03:00,907 --> 00:03:06,987 Speaker 3: narrative of their own experience and their own contribution changes 52 00:03:07,307 --> 00:03:10,587 Speaker 3: a lot at the end of the year. But you 53 00:03:10,707 --> 00:03:14,907 Speaker 3: start to put everything together, and some of it is screaming. 54 00:03:15,267 --> 00:03:17,707 Speaker 3: So for example, you might go into a rugby review 55 00:03:18,267 --> 00:03:20,947 Speaker 3: and you might be looking at the fence. Well, you 56 00:03:21,027 --> 00:03:25,627 Speaker 3: can pull out so much data on tackles made, tackles missed. 57 00:03:26,067 --> 00:03:28,347 Speaker 3: You can look at so much data on it, and 58 00:03:28,387 --> 00:03:31,907 Speaker 3: that'll give you a bit of an insight into maybe 59 00:03:31,947 --> 00:03:34,907 Speaker 3: the way that the defensive coach is working, or maybe 60 00:03:35,067 --> 00:03:38,427 Speaker 3: their technical elements, or the skill level of the players. 61 00:03:38,587 --> 00:03:43,187 Speaker 3: So sometimes it's really easy because you've got data. Other times, 62 00:03:43,227 --> 00:03:50,747 Speaker 3: things like leadership, communication, relationships, cultures, they're hard to see, 63 00:03:50,787 --> 00:03:53,787 Speaker 3: hard to measure, particularly at the end of the season. 64 00:03:53,827 --> 00:03:56,067 Speaker 3: So a bit of a jigsaw puzzle. It is like 65 00:03:56,467 --> 00:04:00,747 Speaker 3: putting a puzzle together to try and find the real truth. 66 00:04:00,827 --> 00:04:03,227 Speaker 3: And you know that great phrase I use off and 67 00:04:03,387 --> 00:04:05,827 Speaker 3: is it's no good coming up with a great solution 68 00:04:06,507 --> 00:04:09,547 Speaker 3: to the wrong problem. So that quite often I'll go 69 00:04:09,587 --> 00:04:11,587 Speaker 3: in and I'll say, what do you think. I'll say, Oh, 70 00:04:11,587 --> 00:04:13,667 Speaker 3: I think it's a culture thing, and I go, thanks, Wayne, 71 00:04:13,667 --> 00:04:16,027 Speaker 3: We're going to build a new gym. And it's got 72 00:04:16,107 --> 00:04:20,227 Speaker 3: nothing to do with the culture. But because you can 73 00:04:20,267 --> 00:04:22,587 Speaker 3: see a gym, you can buy a gym, you can 74 00:04:23,107 --> 00:04:27,307 Speaker 3: build an extension to a part of the ground because 75 00:04:27,307 --> 00:04:29,547 Speaker 3: you can actually see those things. Quite often people do 76 00:04:29,627 --> 00:04:32,987 Speaker 3: that rather than address what the real problem might be. 77 00:04:33,467 --> 00:04:36,347 Speaker 2: You send me a neat little actually quite a few 78 00:04:36,547 --> 00:04:39,667 Speaker 2: neat little sort of things as part of your notes 79 00:04:39,707 --> 00:04:42,587 Speaker 2: for this particular segment. You're talking here about the three 80 00:04:42,947 --> 00:04:45,187 Speaker 2: S model, when you're looking at what's working and what's 81 00:04:45,267 --> 00:04:50,147 Speaker 2: not things you need to sustain, stop and start. Can 82 00:04:50,187 --> 00:04:51,907 Speaker 2: you just unpack that a bit for us. 83 00:04:52,667 --> 00:04:55,147 Speaker 3: Yeah. I think in the end, all of the best 84 00:04:55,187 --> 00:04:59,027 Speaker 3: reviews I do come down to a very simple concept, 85 00:04:59,067 --> 00:05:01,547 Speaker 3: which is what is it that we're doing that we 86 00:05:01,587 --> 00:05:04,427 Speaker 3: should sustain keep doing? What is it we're doing that's working. 87 00:05:04,787 --> 00:05:07,947 Speaker 3: Because just because the team might have tenth. It doesn't 88 00:05:07,947 --> 00:05:10,947 Speaker 3: mean everything's wrong. I think while people make a mistake 89 00:05:10,987 --> 00:05:13,347 Speaker 3: in reviews by any they go, well, we came ten, 90 00:05:13,427 --> 00:05:16,747 Speaker 3: therefore everybody and everything's wrong, and let's throw it all 91 00:05:16,787 --> 00:05:19,947 Speaker 3: out and start again. It's never really the case. There's 92 00:05:19,987 --> 00:05:24,627 Speaker 3: always there's always some things that are working, and maybe 93 00:05:24,627 --> 00:05:26,867 Speaker 3: they're just not working in the right way, or maybe 94 00:05:26,867 --> 00:05:29,987 Speaker 3: they'd over the right resourcing, or they're not being used 95 00:05:30,027 --> 00:05:33,467 Speaker 3: at the right time, or there's some political roadblocks there. 96 00:05:33,707 --> 00:05:35,987 Speaker 3: So I say to people, there's going to be something 97 00:05:35,987 --> 00:05:38,307 Speaker 3: that's working. There'll be some things that you go, you 98 00:05:38,347 --> 00:05:42,627 Speaker 3: know what, Our defense is really good, our communication is great, 99 00:05:43,307 --> 00:05:45,747 Speaker 3: the connection between the players and the coaches is great. 100 00:05:45,747 --> 00:05:48,867 Speaker 3: All right, let's keep that. That's solid gold. And then 101 00:05:48,867 --> 00:05:52,747 Speaker 3: there'll be some really obvious things that you should stop doing. 102 00:05:52,787 --> 00:05:55,787 Speaker 3: So it'll really screwing because people are very good at 103 00:05:55,827 --> 00:06:00,507 Speaker 3: identifying problems much better than identifying things that are working 104 00:06:00,547 --> 00:06:03,027 Speaker 3: and going well. So overly say, guys, these are the 105 00:06:03,067 --> 00:06:05,867 Speaker 3: things we know that are impeding our progress and not 106 00:06:05,947 --> 00:06:08,667 Speaker 3: helping get better. We stop that, and then of course 107 00:06:08,747 --> 00:06:12,227 Speaker 3: everybody learns. So the third thing is so it's keep doing, 108 00:06:12,507 --> 00:06:15,987 Speaker 3: stop doing, start doing, or sustain stop and start, and 109 00:06:16,027 --> 00:06:19,187 Speaker 3: then there's some things that you'll learn watching the better teams, 110 00:06:19,707 --> 00:06:24,027 Speaker 3: by studying, by research, by reflecting, by looking at what 111 00:06:24,067 --> 00:06:26,067 Speaker 3: you're doing, you'll go, you know, what we learned this year, 112 00:06:26,387 --> 00:06:28,707 Speaker 3: we shouldn't do that. We should change this, we should 113 00:06:28,707 --> 00:06:31,787 Speaker 3: add that. So when I get around and reporting it 114 00:06:31,827 --> 00:06:36,347 Speaker 3: back to coaches and boards and executives, hey guys, keep 115 00:06:36,427 --> 00:06:38,947 Speaker 3: it simple. This is what you're doing. It's working. This 116 00:06:39,027 --> 00:06:41,667 Speaker 3: is stuff that's not working, and here's some suggestions for 117 00:06:41,707 --> 00:06:42,547 Speaker 3: how to make it better. 118 00:06:43,827 --> 00:06:46,147 Speaker 2: Do you need to challenge yourself? Will be ready to 119 00:06:46,267 --> 00:06:49,547 Speaker 2: challenge yourself as an organization because I'm sure you could 120 00:06:49,547 --> 00:06:53,827 Speaker 2: do a very good review for somebody and present it 121 00:06:53,867 --> 00:06:56,147 Speaker 2: to them all your findings, all the data that backs 122 00:06:56,187 --> 00:06:59,187 Speaker 2: it all up. But an organization still has to be 123 00:06:59,347 --> 00:07:02,707 Speaker 2: willing to be open to change, don't they. 124 00:07:04,107 --> 00:07:06,707 Speaker 3: Yeah, they've got to be. There's a great line is 125 00:07:07,547 --> 00:07:10,587 Speaker 3: when the student is ready, the teachers shall be found. 126 00:07:10,707 --> 00:07:14,387 Speaker 3: I think when they're ready to learn that it's quite easily. 127 00:07:14,747 --> 00:07:17,227 Speaker 3: It's believing or not. This job's a lot simpler than 128 00:07:17,267 --> 00:07:20,107 Speaker 3: people think. Because if you've been around a little bit 129 00:07:20,147 --> 00:07:23,627 Speaker 3: and you're open minded, and you spend time really listening 130 00:07:23,667 --> 00:07:26,467 Speaker 3: to people. The problems are only right in front of you, 131 00:07:27,067 --> 00:07:30,907 Speaker 3: but there's blockages either you don't like them, or you've 132 00:07:30,907 --> 00:07:34,387 Speaker 3: got a political issue or personality conflict. Quite often, if 133 00:07:34,387 --> 00:07:37,547 Speaker 3: you're immersed in the environment, you don't see the obvious. 134 00:07:38,147 --> 00:07:41,147 Speaker 3: And as a great friend of mine, Jackie, may she 135 00:07:41,227 --> 00:07:43,267 Speaker 3: rest in peace. Jackie used to say to me, Goali, 136 00:07:43,587 --> 00:07:46,387 Speaker 3: you are the master of the bloody obvious. And I said, 137 00:07:46,427 --> 00:07:49,827 Speaker 3: but jack, that's what it is. Most of the time. 138 00:07:50,507 --> 00:07:54,227 Speaker 3: What's not working or the problems that are holding people 139 00:07:54,267 --> 00:07:57,467 Speaker 3: back from realizing their potential are really obvious. They're right 140 00:07:57,467 --> 00:08:00,667 Speaker 3: in front of them, but they're blinded because of proximity. 141 00:08:00,707 --> 00:08:04,427 Speaker 3: They're too close to them to actually see what's screaming 142 00:08:04,467 --> 00:08:07,907 Speaker 3: out to someone independent. And that's good because that pays 143 00:08:07,907 --> 00:08:11,187 Speaker 3: my mortgage. I like coming in just pointing things out 144 00:08:11,187 --> 00:08:14,627 Speaker 3: the people that they already know. Pinty often say to people, 145 00:08:14,827 --> 00:08:17,747 Speaker 3: I'm not particularly clever, and I'm really not. I'm not 146 00:08:17,787 --> 00:08:20,747 Speaker 3: particularly clever, I'm not particularly brilliant. All I'm doing is 147 00:08:20,787 --> 00:08:23,787 Speaker 3: pointing out what's right in front of you that you 148 00:08:23,867 --> 00:08:26,667 Speaker 3: can't see. It's very rarely you're come in and go 149 00:08:26,987 --> 00:08:30,107 Speaker 3: I've got a revolutionary breakthrough. Idea that you've never thought of. 150 00:08:30,587 --> 00:08:33,467 Speaker 3: Most of the time you're pointing out things that they 151 00:08:33,507 --> 00:08:36,347 Speaker 3: already know, but they just can't see them because they're 152 00:08:36,387 --> 00:08:37,267 Speaker 3: too close to them. 153 00:08:37,787 --> 00:08:40,027 Speaker 2: Have you ever been in a situation where you've been 154 00:08:40,067 --> 00:08:44,667 Speaker 2: commissioned to conduct a review and then somebody who's in 155 00:08:44,747 --> 00:08:46,787 Speaker 2: charge at the organization has said to you, Hey, you'd 156 00:08:46,827 --> 00:08:49,787 Speaker 2: be really good if you could actually find this. You know, 157 00:08:49,827 --> 00:08:53,627 Speaker 2: almost almost, I guess trying to predetermine what you're going 158 00:08:53,667 --> 00:08:54,427 Speaker 2: to find in your. 159 00:08:54,347 --> 00:08:59,067 Speaker 3: Review, mate, it happens more than I'd like to think 160 00:08:59,067 --> 00:09:02,147 Speaker 3: about it. There was a funny story years ago, I 161 00:09:02,187 --> 00:09:05,707 Speaker 3: was asked. I got called by a CEO of one 162 00:09:05,747 --> 00:09:10,227 Speaker 3: of the Melbourne based AFL clubs and I came in. 163 00:09:10,267 --> 00:09:12,227 Speaker 3: We went through the terms of reference of the review, 164 00:09:12,747 --> 00:09:15,467 Speaker 3: talked about look and he you know, he was passionate, 165 00:09:15,867 --> 00:09:18,267 Speaker 3: and he talked about we want to get better, we 166 00:09:18,307 --> 00:09:21,347 Speaker 3: want to be competitive, we want to grow our fans, 167 00:09:21,347 --> 00:09:23,507 Speaker 3: you know, we want to be seen as having an 168 00:09:23,507 --> 00:09:26,787 Speaker 3: exciting type of football. You know, he's really excited. Anyway, 169 00:09:26,827 --> 00:09:29,507 Speaker 3: I go back to my hotel that night and my 170 00:09:29,507 --> 00:09:32,067 Speaker 3: phone rings. I picked it up. Wayne Goldsmith are going 171 00:09:32,427 --> 00:09:35,387 Speaker 3: and it's the chair of the board of the football club. 172 00:09:35,827 --> 00:09:38,587 Speaker 3: And he said, Wayne, look, i've heard you're in town. 173 00:09:38,667 --> 00:09:40,627 Speaker 3: I know you're here to do the review. I wonder 174 00:09:40,667 --> 00:09:43,507 Speaker 3: if you've got time to catch up, and turns up, 175 00:09:43,507 --> 00:09:45,467 Speaker 3: picks me up in a nice car, takes me out 176 00:09:45,547 --> 00:09:49,587 Speaker 3: to the Melbourne water of the Bayfront and we're sitting 177 00:09:49,627 --> 00:09:52,387 Speaker 3: there having a nice well, just talking footy and performance 178 00:09:52,467 --> 00:09:55,107 Speaker 3: and sport and kids and everything else. And he said 179 00:09:55,467 --> 00:09:58,067 Speaker 3: said Wayne, I want to tell you something. He said, 180 00:09:58,787 --> 00:10:00,947 Speaker 3: I want you to find this, and he gave me 181 00:10:00,987 --> 00:10:03,067 Speaker 3: a little piece of paper. God, I wish I kept 182 00:10:03,067 --> 00:10:05,107 Speaker 3: that piece of paper pinting. And he gave me a 183 00:10:05,107 --> 00:10:08,067 Speaker 3: little piece of paper and on it it had sax 184 00:10:08,107 --> 00:10:14,307 Speaker 3: CEO remove headchakes. And he looked me square in the 185 00:10:14,387 --> 00:10:17,747 Speaker 3: eyes of very well known media identity as well, and 186 00:10:17,787 --> 00:10:20,347 Speaker 3: he looked me square in the eyes and said, if 187 00:10:20,387 --> 00:10:22,747 Speaker 3: you want to get paid, that's what you're going to 188 00:10:22,787 --> 00:10:25,747 Speaker 3: find in your review. Wow. Because I was taken aback, 189 00:10:25,787 --> 00:10:28,387 Speaker 3: I was a bit waffled, a bit, I think, and said, oh, 190 00:10:28,427 --> 00:10:30,987 Speaker 3: look I want to do He said, Wayne, do whatever 191 00:10:30,987 --> 00:10:35,067 Speaker 3: you like, look at everything, come up with whatever process 192 00:10:35,107 --> 00:10:38,747 Speaker 3: you want. But if you don't find those things, you 193 00:10:38,827 --> 00:10:41,787 Speaker 3: won't get paid. And It was a challenge, mate, because 194 00:10:42,227 --> 00:10:46,947 Speaker 3: which you try to live a life of ethics and 195 00:10:47,107 --> 00:10:50,307 Speaker 3: business principles and someone looks at you from my eyeh 196 00:10:50,347 --> 00:10:52,747 Speaker 3: profile and says, if you don't find this, you're not 197 00:10:52,747 --> 00:10:54,667 Speaker 3: going to get paid. So I went away and I 198 00:10:54,667 --> 00:10:57,267 Speaker 3: thought about it overnight and talked a great friend of 199 00:10:57,267 --> 00:11:00,067 Speaker 3: mine also in the business, and what we ended up 200 00:11:00,107 --> 00:11:03,267 Speaker 3: doing is I did the review and I had an 201 00:11:03,307 --> 00:11:05,787 Speaker 3: agreement that I would give it to the chairman to 202 00:11:05,867 --> 00:11:09,027 Speaker 3: look at first, which I did, and as it turns out, 203 00:11:09,067 --> 00:11:11,307 Speaker 3: he was pretty much on the money. But yeah, you 204 00:11:11,347 --> 00:11:13,667 Speaker 3: get that from time to time. And because I think 205 00:11:14,067 --> 00:11:17,827 Speaker 3: you know that great phrase to someone with a hammer, 206 00:11:18,427 --> 00:11:21,507 Speaker 3: every problem is a nail. If you get someone to 207 00:11:21,547 --> 00:11:26,187 Speaker 3: do a review who's an attacking rugby coach, they're going 208 00:11:26,267 --> 00:11:27,907 Speaker 3: to come and say, you know what, you guys don't 209 00:11:27,907 --> 00:11:30,227 Speaker 3: attack as much as you should. Or if you get 210 00:11:30,267 --> 00:11:33,867 Speaker 3: someone who's a physiotherapist, they'll come in and go, you 211 00:11:33,907 --> 00:11:36,947 Speaker 3: know what, you're not doing enough in the injury management space. 212 00:11:37,427 --> 00:11:40,947 Speaker 3: Whereas the reality is it's never one thing. It's always 213 00:11:40,987 --> 00:11:47,067 Speaker 3: a blend, an integration. It's several things that are happening concurrently. 214 00:11:47,627 --> 00:11:49,947 Speaker 3: It's very rarely you walk in, you go, you know what, guys, 215 00:11:50,307 --> 00:11:55,307 Speaker 3: change that one thing, and I guarantee everything will be successful. 216 00:11:55,307 --> 00:11:57,787 Speaker 3: And if anyone tells you that, you know that they're alling. 217 00:11:58,547 --> 00:12:01,147 Speaker 2: Just to bring it back to the concept of reviewing 218 00:12:01,307 --> 00:12:05,587 Speaker 2: to finish, shouldn't reviewing be happening, you know, sort of 219 00:12:05,667 --> 00:12:08,667 Speaker 2: an ongoing fashion. Why you shouldn't have to wait till 220 00:12:08,747 --> 00:12:10,267 Speaker 2: a point in time, be it at the end of 221 00:12:10,307 --> 00:12:13,227 Speaker 2: the season or as you suggested, six weeks from the interview. 222 00:12:13,267 --> 00:12:16,467 Speaker 2: Shouldn't you always be looking at your performance and reviewing 223 00:12:16,507 --> 00:12:17,027 Speaker 2: what you're doing. 224 00:12:17,827 --> 00:12:22,027 Speaker 3: Yeah, that's and that's really the bottom point, pony. I 225 00:12:22,067 --> 00:12:24,627 Speaker 3: should actually be out of business. You know, don't tell 226 00:12:24,627 --> 00:12:26,667 Speaker 3: my wife or said that, but I should actually be 227 00:12:26,707 --> 00:12:29,627 Speaker 3: out of business. I should have no work Because when 228 00:12:29,627 --> 00:12:33,547 Speaker 3: you go into a really high performing group, at the 229 00:12:33,667 --> 00:12:36,107 Speaker 3: end of every training session, the coaches are sitting around 230 00:12:36,107 --> 00:12:39,067 Speaker 3: having a coffee saying, hey, guys, what worked, what didn't work, 231 00:12:39,267 --> 00:12:41,747 Speaker 3: and what should we change before the next session. They're 232 00:12:41,867 --> 00:12:45,427 Speaker 3: living a continual review process, what we call they live 233 00:12:45,467 --> 00:12:50,547 Speaker 3: a continuous improvement culture. So after every session, after everything 234 00:12:50,667 --> 00:12:54,267 Speaker 3: they do, they're continually saying, can we do better? And 235 00:12:54,827 --> 00:12:59,267 Speaker 3: they've got a culture based on honesty where they can 236 00:12:59,307 --> 00:13:01,107 Speaker 3: look at each other and say, you know what, Pony, 237 00:13:01,267 --> 00:13:04,187 Speaker 3: I think you could have done that better, and then you, 238 00:13:04,827 --> 00:13:08,707 Speaker 3: with trust and with connection with me, would go really, Wayne, 239 00:13:08,707 --> 00:13:10,947 Speaker 3: So instead of going waye, you'd have no idea what 240 00:13:10,987 --> 00:13:14,147 Speaker 3: you're doing. You would say if in a culture that's working, 241 00:13:14,187 --> 00:13:17,827 Speaker 3: a real performance culture, you would say, really, Wayne, what 242 00:13:17,867 --> 00:13:20,307 Speaker 3: do you think I could do better? And you've got 243 00:13:20,307 --> 00:13:26,107 Speaker 3: this open sharing, transparent way of growing ideas, and you're 244 00:13:26,107 --> 00:13:31,067 Speaker 3: in this continuous improvement culture. When you've got that, you're unstoppable. 245 00:13:31,427 --> 00:13:33,667 Speaker 3: And that's what you would see walking in a penate. 246 00:13:33,787 --> 00:13:36,827 Speaker 3: That's what you would see walking into I dare say 247 00:13:36,867 --> 00:13:39,267 Speaker 3: the Great All Blacks. That's what you'd see when you 248 00:13:39,387 --> 00:13:44,107 Speaker 3: walk into an environment that's really clicking. They're living an 249 00:13:44,187 --> 00:13:47,707 Speaker 3: environment of continuous improvement and there's no idea, no need 250 00:13:47,747 --> 00:13:48,707 Speaker 3: for knuckleheads like me. 251 00:13:49,667 --> 00:13:53,067 Speaker 2: Well, they always will be on this radiotion Wayne, Your wisdom, 252 00:13:53,107 --> 00:13:56,547 Speaker 2: your experience, your expertise is greatly appreciated by me and 253 00:13:56,587 --> 00:13:58,907 Speaker 2: by our listeners as well. Always good to catch up. 254 00:13:58,987 --> 00:14:00,107 Speaker 2: Let's do it again next month. 255 00:14:01,027 --> 00:14:01,787 Speaker 3: Can't wait, mate? 256 00:14:01,827 --> 00:14:04,307 Speaker 2: Stay well, you stay well to Wayne, Wayne Goldsmith. They're 257 00:14:04,307 --> 00:14:09,547 Speaker 2: coaching Guru and regular contributor on Weekend sportwgcoaching dot com 258 00:14:09,867 --> 00:14:12,467 Speaker 2: is his website. Heaps of great articles and pieces of 259 00:14:12,507 --> 00:14:14,987 Speaker 2: advice on there and more about Wayne, but you can 260 00:14:14,987 --> 00:14:17,347 Speaker 2: hear them here on Weekend Sport once a month or so, 261 00:14:17,827 --> 00:14:19,787 Speaker 2: talking about a range of different issues. 262 00:14:20,107 --> 00:14:23,267 Speaker 1: For more from Weekend Sport with Jason Fine, listen live 263 00:14:23,387 --> 00:14:26,787 Speaker 1: to News Talk SEDB weekends from midday, or follow the 264 00:14:26,827 --> 00:14:28,267 Speaker 1: podcast on iHeartRadio.