WEBVTT - NZ software companies should start in the US

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<v Speaker 1>Kyoder, this has been just popping in at the top

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<v Speaker 1>to let you know that next week our episode will

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<v Speaker 1>be a day late. It'll come out on Friday instead

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<v Speaker 1>of Thursday. So if you get to Thursday and your

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<v Speaker 1>episode is not in the feed where you expect it,

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<v Speaker 1>don't panic. Just wait twenty four more hours and you'll

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<v Speaker 1>find it there. Onto the episode. The all important US market.

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<v Speaker 1>It's where every key we startup founder dreams of making

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<v Speaker 1>it big, because everything's bigger in America.

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<v Speaker 2>Which is exactly why our featured guest on the podcast

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<v Speaker 2>this week is squarely focused on the US market and

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<v Speaker 2>advisors and other founders to also set their sights on

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<v Speaker 2>the US from day one.

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<v Speaker 3>Scales. The problem, kiwis we do a lot of things

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<v Speaker 3>amazingly well, but we don't understand scale. There's maybe seven

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<v Speaker 3>hundred thousand businesses in New Zealand and ninety something percent

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<v Speaker 3>of them are micro businesses. In the US mark of

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<v Speaker 3>we're focused in there is twenty five million smeak businesses,

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<v Speaker 3>is a five p five million EMI businesses, half a

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<v Speaker 3>million new businesses every year that scale.

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<v Speaker 1>Welcome to the Business of Tech powered by two Degrees Business.

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<v Speaker 2>I'm Ben Moore and I'm Peter Griffin. You just heard

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<v Speaker 2>there from Nick Lassett, the founder and CEO of Black

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<v Speaker 2>Pearl Group, an INZX listed tech company with operations in

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<v Speaker 2>Wellington and Tempe, Arizona.

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<v Speaker 1>Black Pearl just reported a revenue increase of one hundred

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<v Speaker 1>and eighty three percent to four point one million dollars

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<v Speaker 1>for the year to March, with the vast majority of

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<v Speaker 1>that growth in the US market.

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<v Speaker 2>We'll hear Nick talking about the ups and downs office

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<v Speaker 2>efforts to crack the US market shortly.

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<v Speaker 1>But first, Peter, you've been given a briefing on the

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<v Speaker 1>new surface devices from Microsoft, which are the first wave

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<v Speaker 1>of so called Copilot plus PCs. What does that mean.

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<v Speaker 2>There are plenty of surface devices that every sort of

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<v Speaker 2>year micro Soft releasesm Typically I wouldn't pay too much

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<v Speaker 2>attention to that because it's all very iterative, but there's

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<v Speaker 2>certainly something different going on with this debut of Microsoft

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<v Speaker 2>surface devices, the laptops and the more sort of tablets

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<v Speaker 2>that you can sort of turn into a laptop with

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<v Speaker 2>the attached keyboard, and the big difference this year is

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<v Speaker 2>building in a so called neural processing unit into the

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<v Speaker 2>ARM based chip architecture in those devices. So they've done

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<v Speaker 2>a deal with Qualcom to use this ARM architecture, which

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<v Speaker 2>is really a bit of a slap in the face

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<v Speaker 2>for Intel and AMD, the big sort of traditional giants

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<v Speaker 2>in the chip world. ARM, the originally British company, has

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<v Speaker 2>done a great job of architecting chips, particularly for lightweight

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<v Speaker 2>portable devices like smartphones and laptops. And what they've done

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<v Speaker 2>now is integrate copilot features that Microsoft has developed in

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<v Speaker 2>conjunction with open AI, actually building that into the device itself,

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<v Speaker 2>so all the AI workloads are done on the device

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<v Speaker 2>rather than constantly going to the cloud. So I saw

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<v Speaker 2>that in Sydney last week. I first look at some

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<v Speaker 2>of the features, including the controversial recall feature, which got

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<v Speaker 2>a lot of criticism. Security researchers how to look at

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<v Speaker 2>that and found failings in that. Microsoft actually the day

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<v Speaker 2>I was in Sydney put out a release tightening up

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<v Speaker 2>how they're dealing with recall to answer some of those

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<v Speaker 2>security concerns. So you'll hear more about that in the

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<v Speaker 2>interview with Tim Meerzak that I did. But this is

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<v Speaker 2>really the start of the AI PC revolution and we're

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<v Speaker 2>going to see Dell and HP and everyone else incorporating

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<v Speaker 2>this copilot stuff into their hardware as well, and I

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<v Speaker 2>guess yeah, there are lots of benefits to that, such

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<v Speaker 2>as the security aspect of having everything on the device

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<v Speaker 2>rather than it constantly going to the cloud.

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<v Speaker 1>Yeah, it's the new wave of hardware, isn't it, having

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<v Speaker 1>just the next level of processing unit on the on

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<v Speaker 1>the on the hardware itself. I think what we need

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<v Speaker 1>to think about is actually what is the what is

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<v Speaker 1>the result of this? So it sounds like the marketing

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<v Speaker 1>hype of We're putting AI in your computer, and it's like,

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<v Speaker 1>actually doesn't mean anything. What we need to understand is

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<v Speaker 1>what is that actually, what are the results of that?

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<v Speaker 1>What are the uses that people are going to get

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<v Speaker 1>from that? And your interviewee, Tim Mirzak, he speaks a

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<v Speaker 1>little bit to that in the interview. You've got to

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<v Speaker 1>try and kind of listen between his marketing hype a

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<v Speaker 1>little bit as you listen to this interview. But there

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<v Speaker 1>is some interesting gems in there as well.

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<v Speaker 2>Yeah, there's the things that Microsoft is doing and the

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<v Speaker 2>start of it as things like recall and live translation

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<v Speaker 2>and you know, some of that stuff we've seen elsewhere.

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<v Speaker 2>But the bit which is is going to be most significant,

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<v Speaker 2>I think to users is all of these third party

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<v Speaker 2>app developers. And this is similar to the conversation we

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<v Speaker 2>had about Apple Intelligence last week where they are also

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<v Speaker 2>putting AI into their devices, so it's all done natively.

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<v Speaker 2>And they talked in Sydney about Adobe putting this into

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<v Speaker 2>light Room and all of their products. So the speed

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<v Speaker 2>that you can render things, how you can apply the

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<v Speaker 2>AI tools that Adobe is rolling out on the device

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<v Speaker 2>disconnected from the cloud, that's pretty cool. So once we

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<v Speaker 2>start to see these companies and Microsoft is compatible now

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<v Speaker 2>I think with three hundred software makers they're developing for

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<v Speaker 2>this new chipset. Once we start seeing those roll out,

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<v Speaker 2>I think that's when people will go wow. You know,

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<v Speaker 2>so this little app I use for my work on

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<v Speaker 2>the Windows platform is now suddenly infused with with AI

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<v Speaker 2>without me having to rely on going to the cloud.

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<v Speaker 2>That's when I think we'll be interesting.

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<v Speaker 1>Absolutely. Well, let's have a listen to your interview with

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<v Speaker 1>Tim Meerzak.

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<v Speaker 2>Yeah, this is Tim. He heads up the Surface business

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<v Speaker 2>across Australia and New Zealand. Tim, thanks so much for

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<v Speaker 2>being on the business of tech. Now you head up

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<v Speaker 2>the surface business for Microsoft in Australia and New Zealand.

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<v Speaker 2>Lots of surface laptops and surface pro devices are used

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<v Speaker 2>in New Zealand and I've just seen the latest iteration

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<v Speaker 2>off those and huge performance improvements in some cases up

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<v Speaker 2>to ninety percent based on the previous iteration, which is

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<v Speaker 2>pretty incredible and interesting your views on what was done

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<v Speaker 2>to achieve that. But these are the first line of

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<v Speaker 2>co pilot plus PCs, so called AI PCs, with a

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<v Speaker 2>new processor in the PC that is dedicated to those

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<v Speaker 2>AI processes. Explained to us the difference between that world

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<v Speaker 2>in the cloud and taking that onto the PC and

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<v Speaker 2>what that actually means.

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<v Speaker 3>YEA, certainly, Peter.

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<v Speaker 4>All the current stuff that we've been doing from an

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<v Speaker 4>AI workload has all been in the cloud and we've

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<v Speaker 4>integrated it in with our applications to make people more

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<v Speaker 4>productive than ever. The difference between copilot plus PC is

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<v Speaker 4>you can do all of that stuff, but then there's

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<v Speaker 4>so much more. And by that is we're taking amazing

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<v Speaker 4>AI experiences that run natively on the device itself, and

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<v Speaker 4>that is the biggest difference that we have here. We've

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<v Speaker 4>already started to talk about some of those experiences in

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<v Speaker 4>Recall Live captioning co Create, for example, which are amazing

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<v Speaker 4>experiences that are exclusive to Copilot plus PCs. In order

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<v Speaker 4>to be classed as copilot plus PCs, you need three

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<v Speaker 4>key things. The first one is RAM sixteen gigs. You

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<v Speaker 4>need a two five six gig SSD hard drive. And

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<v Speaker 4>then one of the real key components is a neural

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<v Speaker 4>processing unit or as we call it NPU. And what

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<v Speaker 4>an MPU is designed to do is to do all

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<v Speaker 4>of that ALI grub work and do it very efficiently.

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<v Speaker 4>And on these devices, the parameters to be classed as

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<v Speaker 4>a copilot PC is more than forty trillion operations per

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<v Speaker 4>second and that's what we're going to be launching in

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<v Speaker 4>New Zealand on the sixth of August. The way I

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<v Speaker 4>like to look at it is think of just a processor.

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<v Speaker 4>You've just got one big chip and on that you

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<v Speaker 4>have the CPU, the GPU, and now this NPU on

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<v Speaker 4>there right. So the CPU and the GPUs not anything new,

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<v Speaker 4>and they can do a lot of these AI tasks,

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<v Speaker 4>but they can't do it as efficiently. So with the NPU,

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<v Speaker 4>this is a leapfrog in terms of the amount of

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<v Speaker 4>processing power that the NPU can do, which takes off

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<v Speaker 4>the burden on the CPU and GPU. So this is

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<v Speaker 4>why not only are you able to to have these

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<v Speaker 4>incredible AI experiences that you've never been able to have before,

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<v Speaker 4>but you're starting to see benefits in places like battery life.

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<v Speaker 4>For example. I don't mean an extra hour. I'm talking

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<v Speaker 4>about doubling the battery life. And that's just something that

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<v Speaker 4>you don't see through different generations of a particular.

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<v Speaker 2>Product, some when those users have already been introduced to

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<v Speaker 2>some aspects of AI. What we saw today was about

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<v Speaker 2>three features that really draw on that neural processing unit

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<v Speaker 2>and AI functionality. Quickly take us through some of as.

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<v Speaker 2>Let's start with recall, which is one that's had most attention.

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<v Speaker 2>What is recall?

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<v Speaker 4>Think of it as a giving everyone a photographic memory.

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<v Speaker 3>I have a bad memory.

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<v Speaker 4>I'll say it.

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<v Speaker 1>I won't beat around the walls.

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<v Speaker 4>I have a bad memory, but I can remember certain

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<v Speaker 4>aspects of things that I've seen. So think if I

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<v Speaker 4>had seen if got an email or a WhatsApp message

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<v Speaker 4>on my device and it had a red flower in there,

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<v Speaker 4>and that's all I remember. I don't know where it

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<v Speaker 4>came from, but I remember the red flower. I can

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<v Speaker 4>simply type that in and ll pull up that image

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<v Speaker 4>and whatever was surrounding that image, So it gives everyone

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<v Speaker 4>a photographic memory. Why that's really important is a lot

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<v Speaker 4>of people spend a lot of time trying to find things.

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<v Speaker 4>Imagine if you can just put in a natural language,

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<v Speaker 4>just as I did there talking about a red flower,

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<v Speaker 4>and then straightaway it comes in and it gives you

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<v Speaker 4>exactly what you're looking for. And to me, that's what

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<v Speaker 4>recall is all about.

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<v Speaker 2>And what it's doing. It's I think every five or

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<v Speaker 2>ten seconds, it's taking a snapshot of what's on your screen.

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<v Speaker 2>Doesn't matter what browser you're in. Everything that's on your

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<v Speaker 2>screen there has been captured every five to ten seconds.

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<v Speaker 2>But you have the ability to set the parameters what

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<v Speaker 2>is recorded and if it's recorded at all. I mean,

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<v Speaker 2>this is now a opten system, right, it's not switched

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<v Speaker 2>on by default.

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<v Speaker 4>Think of it as, yes, taking a picture every five seconds,

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<v Speaker 4>but it does a little bit more than that. It

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<v Speaker 4>takes the picture, takes the visual components, puts that into

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<v Speaker 4>text so that it is searchable. So think of it

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<v Speaker 4>as creating an index of your photos that's also fully

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<v Speaker 4>encrypted so it's safe, and it is also kept on

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<v Speaker 4>the device, so that's one thing. Now you mentioned opt in,

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<v Speaker 4>we have made an announcement. It is hot off the

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<v Speaker 4>press today. So we have made an update to the

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<v Speaker 4>recall feature where it will now be part of our

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<v Speaker 4>Windows Insider program.

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<v Speaker 2>What is that?

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<v Speaker 4>So Windows Insider program are a group of people that

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<v Speaker 4>want to trial and test and give feedback on the

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<v Speaker 4>latest and greatest Microsoft developments within the operating system. You

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<v Speaker 4>can simply log into Microsoft dot com and you can

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<v Speaker 4>joining the inside up program should you wish, There is

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<v Speaker 4>an option to do that. And the reason why it's

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<v Speaker 4>really important to go into that environment is because we

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<v Speaker 4>want more feedback. We're hearing what customers are saying and

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<v Speaker 4>we're wanting to act and make sure that they've got

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<v Speaker 4>the very best experience. But more importantly that they're at

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<v Speaker 4>the center and we're talking to their concerns they may

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<v Speaker 4>have around recall.

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<v Speaker 2>Everyone can see the utility off this recall, the convenience

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<v Speaker 2>that it brings to your computing environment, but will be

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<v Speaker 2>a honeypop for hackers and that as well, so security

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<v Speaker 2>has to be central to that. There's been some criticism

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<v Speaker 2>which led to this decision. I think to do Windows

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<v Speaker 2>Insiders so that you can make sure this is water

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<v Speaker 2>tight before everyone gets their hands on it. It's also

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<v Speaker 2>Windows Hello, which is the main security interface for your devices.

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<v Speaker 2>It has to go through that as well, which is

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<v Speaker 2>pretty robust.

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<v Speaker 4>There's a few secure elements that we are making sort

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<v Speaker 4>of mandatory on Copilot plus pieces, which I think is

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<v Speaker 4>probably important to mention. Firstly, we have secure boot, which

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<v Speaker 4>is often just afforded to scenarios where there's a high

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<v Speaker 4>amount of customer sensitive data, so think finance institutions, think

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<v Speaker 4>medical practices, etc. So that is on by default on

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<v Speaker 4>Copilot plus PCs. We then have the biometrics piece that

0:13:30.640 --> 0:13:34.080
<v Speaker 4>you talked about, and that is a requirement for recall

0:13:34.760 --> 0:13:37.320
<v Speaker 4>because we don't want to just give access to people

0:13:37.360 --> 0:13:39.840
<v Speaker 4>that say they are who they are. We need to

0:13:39.840 --> 0:13:42.880
<v Speaker 4>be one hundred percent sure. And then the last piece

0:13:42.920 --> 0:13:45.720
<v Speaker 4>is around the Pluton process, where we're working very very

0:13:45.720 --> 0:13:49.040
<v Speaker 4>closely with our silicon providers to make sure that we

0:13:49.120 --> 0:13:52.000
<v Speaker 4>have an additional layer. And all of this sort of

0:13:52.080 --> 0:13:58.520
<v Speaker 4>stuff is usually afforded to highly sensitive data devices and

0:13:58.559 --> 0:14:02.960
<v Speaker 4>we've brought that into our consumer space with Copilot plus PC.

0:14:03.360 --> 0:14:07.280
<v Speaker 4>The one last thing I'll mention on recall is all

0:14:07.320 --> 0:14:11.440
<v Speaker 4>of that work, all of that functionality is on the device,

0:14:11.720 --> 0:14:15.720
<v Speaker 4>and this is really important. Recall is always on the device.

0:14:16.080 --> 0:14:19.400
<v Speaker 4>The user is at the center. They decide what they

0:14:19.440 --> 0:14:23.480
<v Speaker 4>want Recall to take images of. They can go back

0:14:23.520 --> 0:14:27.440
<v Speaker 4>in time and say I don't want that image recorded.

0:14:27.560 --> 0:14:30.000
<v Speaker 4>I don't want that record and so on and so forth.

0:14:30.280 --> 0:14:33.240
<v Speaker 4>You can pause it, you can stop it because at

0:14:33.280 --> 0:14:35.800
<v Speaker 4>the end of the day, Microsoft's built on trust and

0:14:35.880 --> 0:14:38.360
<v Speaker 4>we want our consumers to trust us as well.

0:14:38.400 --> 0:14:42.600
<v Speaker 2>A couple of other features, what's this co create? How

0:14:42.680 --> 0:14:44.400
<v Speaker 2>is that drawing on AI? And what does it do?

0:14:44.640 --> 0:14:47.520
<v Speaker 4>I get asked all the time the question around will

0:14:47.600 --> 0:14:51.200
<v Speaker 4>why buy a surface? And I actually use co create

0:14:51.520 --> 0:14:55.000
<v Speaker 4>as my example. I can draw a stick person and

0:14:55.040 --> 0:14:58.200
<v Speaker 4>that's about it. But co create turns me into an artist.

0:14:58.240 --> 0:15:00.960
<v Speaker 4>And by that I mean I can put in a

0:15:00.960 --> 0:15:05.800
<v Speaker 4>little prompt, say a castle on a hill with a tree,

0:15:06.160 --> 0:15:08.960
<v Speaker 4>and then I can just start drawing with my slim

0:15:09.040 --> 0:15:13.720
<v Speaker 4>pen and then I can decide, well, how realistic do

0:15:13.760 --> 0:15:15.560
<v Speaker 4>I want it to look or do I want it

0:15:15.680 --> 0:15:19.040
<v Speaker 4>to look closer to how I'm inputting it. You can

0:15:19.160 --> 0:15:24.440
<v Speaker 4>have that experience on co pilot through the cloud. But

0:15:24.480 --> 0:15:28.680
<v Speaker 4>the real key difference here is the speed you get

0:15:28.800 --> 0:15:32.760
<v Speaker 4>near zero latency when you do that, because nothing goes

0:15:32.800 --> 0:15:35.320
<v Speaker 4>off your device has to be processed in the cloud

0:15:35.360 --> 0:15:37.920
<v Speaker 4>and then comes back to the device. It is all

0:15:38.120 --> 0:15:42.160
<v Speaker 4>managed on the device itself and it is unlocked by

0:15:42.200 --> 0:15:46.160
<v Speaker 4>that NPU that on the new Qualcom chips can deliver

0:15:46.240 --> 0:15:48.520
<v Speaker 4>forty five trillion operations per second.

0:15:48.600 --> 0:15:51.720
<v Speaker 2>We also saw live translation. You know, we've seen a

0:15:52.040 --> 0:15:56.120
<v Speaker 2>lot of this and various guys is typically it's usually

0:15:56.400 --> 0:15:59.360
<v Speaker 2>in the cloud, so you might go to Microsoft Translator

0:15:59.440 --> 0:16:02.560
<v Speaker 2>or a Google translator, whatever and does a reasonable Job's

0:16:02.600 --> 0:16:05.320
<v Speaker 2>got for good these services, but that there's a bit

0:16:05.320 --> 0:16:07.680
<v Speaker 2>of lag there. While it goes to the cloud, it

0:16:07.720 --> 0:16:09.680
<v Speaker 2>thinks about it and it sends it back. What we

0:16:09.720 --> 0:16:14.920
<v Speaker 2>saw today is live translation Spanish to English and back,

0:16:15.720 --> 0:16:20.040
<v Speaker 2>all on the device. None of that dialogue goes anywhere else,

0:16:20.080 --> 0:16:21.880
<v Speaker 2>stays encrypted on the device.

0:16:22.400 --> 0:16:26.880
<v Speaker 4>It comes down to latency, which creates a better experience,

0:16:27.280 --> 0:16:30.840
<v Speaker 4>so you're not waiting to catch up with what someone's saying.

0:16:31.160 --> 0:16:35.600
<v Speaker 4>So I only unfortunately speak one language, and when when

0:16:35.680 --> 0:16:39.280
<v Speaker 4>we saw today a colleague of my speaking Spanish and

0:16:39.320 --> 0:16:43.040
<v Speaker 4>then another colleague speaking French, it was just incredible that

0:16:43.120 --> 0:16:46.680
<v Speaker 4>they could just speak in a conversational tone at pace

0:16:47.120 --> 0:16:51.120
<v Speaker 4>and immediately I saw it translated in English, so I

0:16:51.240 --> 0:16:54.280
<v Speaker 4>wasn't missing part of the conversation, and I feel that

0:16:54.280 --> 0:16:55.640
<v Speaker 4>that's really inclusive.

0:16:56.200 --> 0:16:58.200
<v Speaker 2>It is a real fundamental shift, isn't it. We've heard

0:16:58.240 --> 0:17:00.280
<v Speaker 2>so much in the last couple of years about large

0:17:00.360 --> 0:17:03.840
<v Speaker 2>language models chat GPT made by open Ai, which is

0:17:03.840 --> 0:17:08.880
<v Speaker 2>a big partner of Microsoft, and this whole narrative around

0:17:09.400 --> 0:17:13.000
<v Speaker 2>the capacity required to train those large language models and

0:17:13.080 --> 0:17:17.080
<v Speaker 2>service all of those people typing queries and prompts into

0:17:17.200 --> 0:17:20.200
<v Speaker 2>chat GPT and stable diffusion and all the others. It's

0:17:20.240 --> 0:17:23.639
<v Speaker 2>a big load. But fundamentally, once there are hundreds of

0:17:23.680 --> 0:17:26.160
<v Speaker 2>millions of these types of devices out there, a lot

0:17:26.160 --> 0:17:28.560
<v Speaker 2>of that load is going to be done on the

0:17:28.640 --> 0:17:32.639
<v Speaker 2>device because all your software partners will create their software

0:17:33.119 --> 0:17:37.639
<v Speaker 2>to work with that NPU on a copilot plus PC.

0:17:37.800 --> 0:17:40.880
<v Speaker 2>So that's going to be a massive shift, isn't it.

0:17:41.119 --> 0:17:44.080
<v Speaker 2>At the moment, it's very cloud centric. This is taking

0:17:44.080 --> 0:17:48.640
<v Speaker 2>it ultimately right into the heart of the consumer's device,

0:17:48.880 --> 0:17:50.719
<v Speaker 2>doing it there instead of doing it into cloud.

0:17:51.119 --> 0:17:54.600
<v Speaker 4>And that's great. We've talked a little bit about latency today,

0:17:55.240 --> 0:17:59.080
<v Speaker 4>but it's also very resource hungry. It's not as efficient

0:17:59.160 --> 0:18:01.960
<v Speaker 4>as being able to do it on the device itself,

0:18:02.280 --> 0:18:04.919
<v Speaker 4>so when you bring it over there, there's also a

0:18:04.960 --> 0:18:09.639
<v Speaker 4>sustainability angle here, so it's not just an amazing customer

0:18:09.760 --> 0:18:14.280
<v Speaker 4>experience and a unique experience, but it's also better for

0:18:14.359 --> 0:18:17.320
<v Speaker 4>the environment. So yes, you're one hundred percent right. We've

0:18:17.359 --> 0:18:21.240
<v Speaker 4>been on a journey here. We started with open AI

0:18:21.400 --> 0:18:25.480
<v Speaker 4>and chat GPT, and then we started bringing through co

0:18:25.640 --> 0:18:29.840
<v Speaker 4>Pilot all of that AI stuff into our applications, and

0:18:29.840 --> 0:18:31.320
<v Speaker 4>then this is the next iteration.

0:18:31.640 --> 0:18:35.159
<v Speaker 2>It's not as say you're paying a massive price premium

0:18:35.280 --> 0:18:39.439
<v Speaker 2>for instance, the Copilot plus, the NPU and all that

0:18:39.480 --> 0:18:42.719
<v Speaker 2>sort of thing. It's basically similarly priced to what the

0:18:43.080 --> 0:18:46.840
<v Speaker 2>you know, these surface pro and surface laptops were in

0:18:46.880 --> 0:18:48.320
<v Speaker 2>the last iteration, Peter.

0:18:48.640 --> 0:18:52.320
<v Speaker 4>It's even better than that. In fact, our devices spect

0:18:52.359 --> 0:18:55.800
<v Speaker 4>for spec twenty to twenty five percent cheaper with the

0:18:55.880 --> 0:18:58.000
<v Speaker 4>launch of these Copilot plus pieces.

0:18:57.720 --> 0:18:59.400
<v Speaker 2>And that's going to be reflected in the New Zealand

0:18:59.440 --> 0:19:02.399
<v Speaker 2>pre reflected in New Zealand pricing as well.

0:19:02.680 --> 0:19:07.240
<v Speaker 4>I have had many meetings with the biggest retail partners

0:19:07.280 --> 0:19:11.200
<v Speaker 4>over there in New Zealand as well. They're just as

0:19:11.240 --> 0:19:12.880
<v Speaker 4>excited as we are.

0:19:13.119 --> 0:19:16.199
<v Speaker 2>Well, can't wait to get my hands on one to

0:19:16.240 --> 0:19:18.720
<v Speaker 2>have a play as well, So Tim, we'll see where

0:19:18.720 --> 0:19:20.280
<v Speaker 2>it goes. Thanks so much for being on the show.

0:19:20.440 --> 0:19:21.000
<v Speaker 3>Thank you, Peter.

0:19:22.600 --> 0:19:25.879
<v Speaker 2>So as Tim said, they're the surface range of co

0:19:26.080 --> 0:19:30.160
<v Speaker 2>Pilot plus PC's debut here on August sixth, many other

0:19:30.240 --> 0:19:32.600
<v Speaker 2>Copilot plus PCs are now heading the market from the

0:19:32.680 --> 0:19:35.960
<v Speaker 2>likes of Aser, Dell, HP and Lenovo. So that's what

0:19:36.000 --> 0:19:39.040
<v Speaker 2>you will pretty much be presented with now if you're

0:19:39.080 --> 0:19:42.600
<v Speaker 2>buying a sort of a higher end new Windows PC,

0:19:43.320 --> 0:19:46.320
<v Speaker 2>a device with a neural processing unit built into it

0:19:46.359 --> 0:19:49.639
<v Speaker 2>that does the AI workloads on the device.

0:19:49.680 --> 0:19:51.439
<v Speaker 1>And we will report back once we've spent a bit

0:19:51.440 --> 0:19:54.360
<v Speaker 1>of time playing with these new devices trying out recall

0:19:54.440 --> 0:19:55.840
<v Speaker 1>and other AI features.

0:19:56.200 --> 0:20:00.000
<v Speaker 2>Moving on, Ben to your interview with Black pearls Nick Lassett. Now,

0:20:00.119 --> 0:20:02.959
<v Speaker 2>Black Pearl is listed on the Interdex with a market

0:20:03.000 --> 0:20:07.160
<v Speaker 2>capitalization of around thirty seven million as we record this,

0:20:07.720 --> 0:20:10.840
<v Speaker 2>but because it's primarily focused on the US market, it

0:20:10.880 --> 0:20:13.200
<v Speaker 2>doesn't have much of for a profile here. What does

0:20:13.359 --> 0:20:15.200
<v Speaker 2>Black Pearl actually do well?

0:20:15.240 --> 0:20:18.240
<v Speaker 1>Like you said, it's an nz X listed tech company

0:20:18.640 --> 0:20:23.680
<v Speaker 1>and it mainly supplies software for marketing and lead generation

0:20:24.080 --> 0:20:27.880
<v Speaker 1>and their flagship product is called Pearl Diver, which unearth's

0:20:27.960 --> 0:20:32.040
<v Speaker 1>data about website visitors for sales and marketing, which has

0:20:32.119 --> 0:20:35.560
<v Speaker 1>traditionally been done using cookies, which you'll probably be familiar

0:20:35.600 --> 0:20:38.280
<v Speaker 1>with at this point. But Black Pearl claim to be

0:20:38.359 --> 0:20:42.200
<v Speaker 1>prepared for the impending cookie apocalypse, which is when browsers

0:20:42.240 --> 0:20:46.600
<v Speaker 1>will no longer support kind of standardized cross site collection

0:20:46.760 --> 0:20:50.240
<v Speaker 1>of user data by default. It's been coming for some time.

0:20:50.280 --> 0:20:53.000
<v Speaker 1>It's been delayed, but we've been promised cookies are on

0:20:53.040 --> 0:20:56.960
<v Speaker 1>the way out now. From what I understand, Black Pearl

0:20:57.240 --> 0:21:01.800
<v Speaker 1>use their own bespoke tracking software code which links with

0:21:01.920 --> 0:21:05.400
<v Speaker 1>data that has shared among partners in a data cooperative.

0:21:05.520 --> 0:21:07.720
<v Speaker 1>So if you filled out a form with Company A,

0:21:08.440 --> 0:21:11.639
<v Speaker 1>they can link your data with Black Pearls tracker, and

0:21:11.680 --> 0:21:13.679
<v Speaker 1>if that track is used by Company B and you

0:21:13.800 --> 0:21:17.080
<v Speaker 1>visit Company b's website, then they will know that you've

0:21:17.119 --> 0:21:19.679
<v Speaker 1>been there and maybe get a bit of information about you.

0:21:19.960 --> 0:21:23.600
<v Speaker 1>I believe that's how it works. They also have some

0:21:23.680 --> 0:21:27.000
<v Speaker 1>clever kind of AI algorithm stuff there to help with

0:21:27.600 --> 0:21:30.840
<v Speaker 1>getting more of that information and confirming people who they

0:21:30.920 --> 0:21:33.120
<v Speaker 1>say they are and all those kinds of things as well.

0:21:33.760 --> 0:21:37.000
<v Speaker 2>Nick is definitely a go big or go home kind

0:21:37.040 --> 0:21:39.679
<v Speaker 2>of guy, as you'll realize that you listen to the interview.

0:21:39.720 --> 0:21:42.199
<v Speaker 2>So here it is Ben's interview with Black Pearl Groups

0:21:42.359 --> 0:21:43.080
<v Speaker 2>Nick Lissett.

0:21:50.480 --> 0:21:52.760
<v Speaker 1>Hi, Nick, welcome to the Business of Tech podcast. Thanks

0:21:52.760 --> 0:21:53.359
<v Speaker 1>for joining us.

0:21:53.520 --> 0:21:55.000
<v Speaker 3>Thank you very much for having me be.

0:21:55.600 --> 0:21:58.720
<v Speaker 1>So you are the head of Black Pearl Group, a

0:21:58.800 --> 0:22:01.439
<v Speaker 1>company that listed in late twenty twenty two on the

0:22:01.640 --> 0:22:04.840
<v Speaker 1>z X and has since gone on to realize a

0:22:04.840 --> 0:22:06.880
<v Speaker 1>bit of success. You want to give us a brief

0:22:06.880 --> 0:22:07.880
<v Speaker 1>intro about yourself.

0:22:08.520 --> 0:22:11.760
<v Speaker 3>Well, I'm definitely the ugly head. We've got much better

0:22:11.800 --> 0:22:16.919
<v Speaker 3>looking aheads here. So unfortunately I was nominated as the face,

0:22:17.040 --> 0:22:22.639
<v Speaker 3>the founder and CEO here at Blackbild Group. And just

0:22:22.680 --> 0:22:24.640
<v Speaker 3>for those that don't know who we are or what

0:22:24.680 --> 0:22:28.840
<v Speaker 3>we do, we're a data technology company and we specialise

0:22:29.000 --> 0:22:34.919
<v Speaker 3>in building data, lead sales and marketing solutions, specifically for

0:22:35.040 --> 0:22:38.560
<v Speaker 3>the US smaller medium sized business market.

0:22:39.119 --> 0:22:43.439
<v Speaker 1>So you are obviously US focused. But you're based in

0:22:43.560 --> 0:22:47.440
<v Speaker 1>New Zealand, you're listed on the zat X and being

0:22:47.480 --> 0:22:49.800
<v Speaker 1>in business in New Zealand for a while now, you've

0:22:49.880 --> 0:22:53.399
<v Speaker 1>noticed that there are some challenges to starting a business

0:22:53.440 --> 0:22:56.479
<v Speaker 1>in New Zealand that you know is aiming to become

0:22:56.960 --> 0:23:00.320
<v Speaker 1>a big global success or a unicorn, as like to

0:23:00.400 --> 0:23:00.840
<v Speaker 1>call them.

0:23:02.040 --> 0:23:07.919
<v Speaker 3>Yes, scale scales the problem right, and kiwis we do

0:23:08.040 --> 0:23:11.399
<v Speaker 3>a lot of things amazingly well, but we don't understand

0:23:11.440 --> 0:23:15.919
<v Speaker 3>scale typically. So you know, if you look at even

0:23:16.040 --> 0:23:19.040
<v Speaker 3>the fact you mentioned before, we're focused on the US market.

0:23:20.000 --> 0:23:22.960
<v Speaker 3>Why are we focused on the US market? Because I

0:23:23.000 --> 0:23:28.000
<v Speaker 3>think there's maybe seven hundred thousand businesses in New Zealand

0:23:28.280 --> 0:23:32.600
<v Speaker 3>and ninety something percent of them are micro businesses. In

0:23:32.720 --> 0:23:36.800
<v Speaker 3>the US market we're focused in there is twenty five

0:23:37.200 --> 0:23:41.240
<v Speaker 3>million SMI businesses and five point five million emy businesses

0:23:41.640 --> 0:23:46.720
<v Speaker 3>and half half a million new businesses every year. That's scale,

0:23:46.920 --> 0:23:47.320
<v Speaker 3>you know.

0:23:47.880 --> 0:23:50.840
<v Speaker 1>To be able to dig into that US market. There

0:23:50.880 --> 0:23:53.600
<v Speaker 1>are a lot of boundaries barriers, I should say, for

0:23:53.760 --> 0:23:56.240
<v Speaker 1>New Zealand companies. So you know, like you say, a

0:23:56.280 --> 0:23:59.320
<v Speaker 1>lot of the QWI companies are very small companies, just

0:23:59.359 --> 0:24:03.439
<v Speaker 1>a few heads. So if you're planning to scale, the

0:24:03.480 --> 0:24:07.239
<v Speaker 1>only real way is to raise capital, right, to go

0:24:07.280 --> 0:24:09.840
<v Speaker 1>to a venture or to have something that's just so

0:24:09.960 --> 0:24:14.840
<v Speaker 1>massively successful immediately that revenue starts pouring in, which is

0:24:14.840 --> 0:24:15.879
<v Speaker 1>almost impossible.

0:24:16.040 --> 0:24:19.920
<v Speaker 3>That's definitely the preferable way of I cracked that one

0:24:19.960 --> 0:24:20.560
<v Speaker 3>I'll leave, you.

0:24:20.560 --> 0:24:26.639
<v Speaker 1>Know, So what so what do we do, like how

0:24:26.680 --> 0:24:29.600
<v Speaker 1>do we get New Zealand businesses to find this success?

0:24:29.760 --> 0:24:32.879
<v Speaker 1>New Zealander is by nature small, BC is hard to

0:24:32.920 --> 0:24:36.400
<v Speaker 1>come by. It's complicated. So it's a big one question.

0:24:36.520 --> 0:24:39.800
<v Speaker 3>Yeah, you know, I mean, well, you know, we're talking

0:24:39.840 --> 0:24:43.840
<v Speaker 3>about scale and it's interesting. Why just take a step

0:24:43.840 --> 0:24:46.399
<v Speaker 3>back and talk about ourselves for a second, because of

0:24:46.440 --> 0:24:49.200
<v Speaker 3>course that's what we like talking about. But like with this,

0:24:49.640 --> 0:24:52.560
<v Speaker 3>like maybe twenty five million dollars in our core technology

0:24:52.640 --> 0:24:55.720
<v Speaker 3>platform and everyone's like, wow, you know, there's a huge

0:24:55.720 --> 0:24:58.119
<v Speaker 3>amount of money and wow, it's a lot of investment.

0:24:59.000 --> 0:25:02.400
<v Speaker 3>Well to put that on context, that's fifteen million dollars

0:25:02.560 --> 0:25:06.320
<v Speaker 3>US right over the lifetime of our company that we've

0:25:06.320 --> 0:25:09.720
<v Speaker 3>put into it. In the US are typical in like

0:25:09.800 --> 0:25:12.320
<v Speaker 3>Silicon Valley, which is a little distorted, but you know,

0:25:12.560 --> 0:25:16.640
<v Speaker 3>Technology Hub, their seed rounds are three million US, their

0:25:16.680 --> 0:25:19.520
<v Speaker 3>A rounds are ten million US, their B rounds are

0:25:19.520 --> 0:25:22.680
<v Speaker 3>one hundred million US. That is the kind of capital

0:25:22.720 --> 0:25:25.879
<v Speaker 3>that you're competing against. And if you are after a

0:25:25.920 --> 0:25:28.560
<v Speaker 3>New Zealand company trying to take on a global market,

0:25:28.760 --> 0:25:31.880
<v Speaker 3>you're after people that are ten x in or twenty

0:25:31.920 --> 0:25:34.760
<v Speaker 3>eggs in the amount of capital that you have to compete.

0:25:35.680 --> 0:25:38.760
<v Speaker 3>That capital does not exist in New Zealand. That thinking

0:25:38.840 --> 0:25:41.960
<v Speaker 3>does not exist in New Zealand. So if we want

0:25:42.000 --> 0:25:45.360
<v Speaker 3>to have companies that succeed, then we have to invest

0:25:45.480 --> 0:25:48.159
<v Speaker 3>on them to get off shore and get a sugar

0:25:48.200 --> 0:25:51.280
<v Speaker 3>money quickly. And if you do like what we've done

0:25:51.320 --> 0:25:53.920
<v Speaker 3>in Black Pearl, bring that back into New Zealand, which

0:25:54.000 --> 0:25:59.119
<v Speaker 3>obviously is hugely beneficial for the economy. So the secret

0:25:59.119 --> 0:26:02.840
<v Speaker 3>what we did is we took existing all the small

0:26:02.880 --> 0:26:05.560
<v Speaker 3>amounts of capital we raised up front and we just

0:26:05.640 --> 0:26:08.840
<v Speaker 3>shot off to America and I didn't leave until I

0:26:08.880 --> 0:26:13.080
<v Speaker 3>got value add investment capital from there. And it's tough,

0:26:13.760 --> 0:26:16.439
<v Speaker 3>but we wouldn't be where we are today as a

0:26:16.480 --> 0:26:18.720
<v Speaker 3>company if we didn't deploy those tactics.

0:26:19.640 --> 0:26:22.000
<v Speaker 1>You said that we don't have the capital, that's reasonably

0:26:22.040 --> 0:26:25.160
<v Speaker 1>easy to understand. That makes sense. It was only five

0:26:25.200 --> 0:26:27.520
<v Speaker 1>and a half million of us after all. Then you

0:26:27.560 --> 0:26:29.879
<v Speaker 1>also said we don't have the thinking. What do you

0:26:29.920 --> 0:26:30.560
<v Speaker 1>mean by that?

0:26:31.880 --> 0:26:36.480
<v Speaker 3>So I started my first company at twenty four because

0:26:36.920 --> 0:26:40.000
<v Speaker 3>I was too ugly and stupid to actually get a

0:26:40.000 --> 0:26:43.080
<v Speaker 3>proper job, so to do my own thing and so

0:26:43.400 --> 0:26:46.960
<v Speaker 3>I'm no stranger to raise in capital, which typically you

0:26:47.000 --> 0:26:51.879
<v Speaker 3>need to do to grow. And the traditional thinking here

0:26:52.040 --> 0:26:55.840
<v Speaker 3>is simply I'll get a few New Zealand customers or

0:26:56.560 --> 0:27:02.200
<v Speaker 3>then go to Australia. Well, again you're engineering at that point,

0:27:02.359 --> 0:27:05.399
<v Speaker 3>your thinking is already wrong. You're engineering a product for

0:27:05.640 --> 0:27:10.840
<v Speaker 3>a micro market again, so small seven hundred thousand businesses,

0:27:11.400 --> 0:27:15.200
<v Speaker 3>and then you're burning time and capital. And then you're

0:27:15.240 --> 0:27:19.840
<v Speaker 3>getting to Australia, which is, you know, still small comparative

0:27:19.880 --> 0:27:22.720
<v Speaker 3>to the USC. You actually burn a lot of capital

0:27:23.920 --> 0:27:28.200
<v Speaker 3>by burning time, by just not making an immediate decision

0:27:28.280 --> 0:27:30.720
<v Speaker 3>to go, okay, well we've just got to go off

0:27:31.359 --> 0:27:35.280
<v Speaker 3>after the bigger market. So that thinking every investor kind

0:27:35.280 --> 0:27:36.840
<v Speaker 3>of they want to put it in the bear amount,

0:27:36.920 --> 0:27:39.879
<v Speaker 3>which is normal, like they're trying to mistigate risk. You

0:27:39.920 --> 0:27:42.440
<v Speaker 3>put in the beer amount and send a few KPIs

0:27:42.600 --> 0:27:45.760
<v Speaker 3>which are achievable with your small amount of money. But

0:27:45.840 --> 0:27:49.439
<v Speaker 3>those KPIs are typically out of alignment with what you

0:27:49.640 --> 0:27:52.480
<v Speaker 3>need to actually create a unicorn, to create a true

0:27:52.520 --> 0:27:54.600
<v Speaker 3>international company. They're just different things.

0:27:55.200 --> 0:27:57.359
<v Speaker 1>So where is the thinking wrong here? Is it with

0:27:57.480 --> 0:28:00.639
<v Speaker 1>the founders or is it with the investment? Are we

0:28:01.960 --> 0:28:03.840
<v Speaker 1>do we have investors in New Zealand who are wanting

0:28:03.880 --> 0:28:08.760
<v Speaker 1>to replicate what they do in the US but actually

0:28:08.800 --> 0:28:11.960
<v Speaker 1>not realizing that there needs to be a significant difference

0:28:12.280 --> 0:28:14.359
<v Speaker 1>if you're investing in New Zealand, and that difference is

0:28:15.000 --> 0:28:16.080
<v Speaker 1>getting out first.

0:28:16.840 --> 0:28:19.880
<v Speaker 3>Yeah, I think it's always going to I mean it's

0:28:19.920 --> 0:28:22.560
<v Speaker 3>a bit of both, is your answer. So, and reflecting

0:28:22.600 --> 0:28:25.399
<v Speaker 3>on that question as you ask me that, you know,

0:28:25.480 --> 0:28:28.000
<v Speaker 3>one of the things I wish i'd done is actually

0:28:28.480 --> 0:28:32.959
<v Speaker 3>stuck to my guns a little bit more in earlier

0:28:33.000 --> 0:28:35.320
<v Speaker 3>on in Black Pearl and said no, this is what

0:28:35.359 --> 0:28:38.080
<v Speaker 3>we're doing. And typically what you're doing is you're trying

0:28:38.080 --> 0:28:40.920
<v Speaker 3>to get money and you make compromises. You go, you've

0:28:40.920 --> 0:28:42.960
<v Speaker 3>got a plan as an entrepreneur and you're going to

0:28:42.960 --> 0:28:44.960
<v Speaker 3>do all this, and you need X amount of capital

0:28:45.000 --> 0:28:47.400
<v Speaker 3>to do it, and then you only get half that

0:28:47.520 --> 0:28:50.280
<v Speaker 3>capital or a quarter of their capital. That typically the

0:28:50.320 --> 0:28:54.160
<v Speaker 3>capital doesn't come in one time, it's dragged out over

0:28:54.200 --> 0:28:57.360
<v Speaker 3>a period of time an early startup, and so you're

0:28:57.400 --> 0:29:01.320
<v Speaker 3>always compromising on your business plan and then things don't

0:29:01.360 --> 0:29:04.160
<v Speaker 3>work out. You think, ah, maybe it could work if

0:29:04.280 --> 0:29:06.160
<v Speaker 3>this and this and this, then I can still hurt

0:29:06.200 --> 0:29:09.520
<v Speaker 3>my targets. But you set yourself up to fail. So

0:29:10.000 --> 0:29:15.120
<v Speaker 3>the entrepreneurs are blame through not communicating the market opportunity

0:29:15.120 --> 0:29:18.760
<v Speaker 3>and properly to investors and sticking to your guns. And

0:29:18.840 --> 0:29:22.400
<v Speaker 3>so that's on that side. And on the other side

0:29:22.440 --> 0:29:24.840
<v Speaker 3>you often see investors and they're really trying to de

0:29:25.000 --> 0:29:29.120
<v Speaker 3>risk it and they go half it and a getting

0:29:29.200 --> 0:29:31.200
<v Speaker 3>caught in the middle of the road is nowhere to

0:29:31.200 --> 0:29:34.040
<v Speaker 3>be unless you feel Collins he did well in the

0:29:34.040 --> 0:29:36.520
<v Speaker 3>middle of the road. Everyone else you don't want to

0:29:36.560 --> 0:29:39.600
<v Speaker 3>be there. And so I kind of would say from

0:29:39.920 --> 0:29:43.640
<v Speaker 3>an investor point of view, when you're going in, then

0:29:43.800 --> 0:29:47.240
<v Speaker 3>going going properly back to the company, back and back

0:29:47.320 --> 0:29:52.360
<v Speaker 3>that person and really get them behind them and don't yeah,

0:29:52.440 --> 0:29:54.600
<v Speaker 3>don't do things by half measures and try and de

0:29:54.760 --> 0:29:57.640
<v Speaker 3>risk yourself because you're actually setting yourself up for failure

0:29:57.760 --> 0:29:58.360
<v Speaker 3>by doing that.

0:29:59.040 --> 0:30:00.840
<v Speaker 1>One of the things that I've heard quite a lot

0:30:01.480 --> 0:30:03.959
<v Speaker 1>about the appeal of New Zealand businesses is that they

0:30:04.040 --> 0:30:06.600
<v Speaker 1>are able to do more with less and that makes

0:30:06.600 --> 0:30:11.560
<v Speaker 1>them a really attractive investment for vcs or other investors

0:30:11.560 --> 0:30:14.680
<v Speaker 1>in New Zealand and internationally. Is what you're saying that

0:30:14.680 --> 0:30:17.520
<v Speaker 1>that view of New Zealanders is kind of a limiting

0:30:17.720 --> 0:30:19.920
<v Speaker 1>view or do you think that that is a useful

0:30:19.920 --> 0:30:21.760
<v Speaker 1>thing that we should say, well, yes, we can do

0:30:21.800 --> 0:30:23.680
<v Speaker 1>more with less, but we can also do more than

0:30:23.680 --> 0:30:26.080
<v Speaker 1>more with more. Yeah, excuse that.

0:30:27.160 --> 0:30:31.560
<v Speaker 3>The expector of Kiwi's on doing being really innovative and

0:30:31.720 --> 0:30:35.080
<v Speaker 3>doing lots with little is one of out is one

0:30:35.120 --> 0:30:38.160
<v Speaker 3>of our war our best attribute. And like so you

0:30:38.240 --> 0:30:42.240
<v Speaker 3>see example of like I'm not into into yachting at all,

0:30:43.480 --> 0:30:47.560
<v Speaker 3>but like I've always fascinated by so the Americas carpan

0:30:47.640 --> 0:30:52.440
<v Speaker 3>on that. So twenty and seventeen we're up against you know,

0:30:52.640 --> 0:30:54.920
<v Speaker 3>it was an oracle. You know, I had all about

0:30:54.960 --> 0:30:59.960
<v Speaker 3>that money in behind them, like huge, unlike open checkbook

0:31:00.120 --> 0:31:02.320
<v Speaker 3>on building a boat, and we did not. We had

0:31:02.480 --> 0:31:05.760
<v Speaker 3>very little amount of money, but we innovated and there's

0:31:05.800 --> 0:31:08.680
<v Speaker 3>that cycle technology that was put in and we ended

0:31:08.760 --> 0:31:12.440
<v Speaker 3>up cleaning up and you go, wow, it doesn't matter

0:31:12.480 --> 0:31:14.400
<v Speaker 3>if we don't have much money. We can win the

0:31:14.480 --> 0:31:17.880
<v Speaker 3>day with our innovation. But if you're relying on that day,

0:31:17.920 --> 0:31:22.160
<v Speaker 3>andy it up to compete. There's an unrealistic expectation of

0:31:22.240 --> 0:31:26.200
<v Speaker 3>our superpower and so the advance. So what you've got

0:31:26.200 --> 0:31:28.400
<v Speaker 3>to do is kind of balance the two. You want

0:31:28.400 --> 0:31:31.120
<v Speaker 3>to keep that superpower. You want to run lean, you

0:31:31.160 --> 0:31:33.440
<v Speaker 3>want to you know, I had that speed and ability

0:31:33.440 --> 0:31:37.160
<v Speaker 3>of changing and innovating and thinking. But you still also

0:31:37.280 --> 0:31:40.880
<v Speaker 3>have to have the capital to support some more traditional

0:31:42.040 --> 0:31:44.760
<v Speaker 3>ways of winning as well. And so it's getting that

0:31:44.840 --> 0:31:47.160
<v Speaker 3>right blend. And to come back to your question in

0:31:47.200 --> 0:31:52.160
<v Speaker 3>New Zealand, this is a very attractive country for offshore investment,

0:31:52.640 --> 0:31:56.360
<v Speaker 3>especially from America. In New Zealand actually done a really

0:31:56.360 --> 0:32:01.480
<v Speaker 3>good job of making investment relatively simple for offshore vestors

0:32:01.920 --> 0:32:05.880
<v Speaker 3>and a state or economy and you understand the legal system.

0:32:06.040 --> 0:32:10.560
<v Speaker 3>So it's actually really attractive option given your other options,

0:32:10.560 --> 0:32:14.240
<v Speaker 3>which are Europe you know, UK at the moment, which

0:32:14.280 --> 0:32:19.200
<v Speaker 3>is not that stable, or Australia you know which why

0:32:19.240 --> 0:32:23.240
<v Speaker 3>would you want to do that? Sorry, I.

0:32:25.920 --> 0:32:27.840
<v Speaker 1>Mean that's all good, you know, it's all good and

0:32:27.880 --> 0:32:30.280
<v Speaker 1>well to say that that the US has this massive opportunity.

0:32:30.320 --> 0:32:32.480
<v Speaker 1>We know it has a massive opportunity, but one of

0:32:32.480 --> 0:32:35.400
<v Speaker 1>the difficulties is tapping into that opportunity. And we've seen

0:32:35.480 --> 0:32:39.000
<v Speaker 1>multiple companies in New Zealand try and butt their head

0:32:39.080 --> 0:32:41.920
<v Speaker 1>up against the wall and even zero right. New Zealand's

0:32:41.960 --> 0:32:47.120
<v Speaker 1>biggest success story arguably have struggled in that US market

0:32:47.200 --> 0:32:51.320
<v Speaker 1>as well. So is it just a matter of capital,

0:32:51.480 --> 0:32:53.320
<v Speaker 1>Is it just that you need more money to be

0:32:53.440 --> 0:32:56.880
<v Speaker 1>able to get into the US or what is it?

0:32:57.360 --> 0:33:00.880
<v Speaker 3>Well, firstly, they like from Zero's interview, of which I

0:33:01.080 --> 0:33:05.440
<v Speaker 3>know expert and whatsoever, are obviously a huge fanboy of

0:33:05.520 --> 0:33:09.960
<v Speaker 3>what they've done, being you know, the shining example of

0:33:11.120 --> 0:33:16.440
<v Speaker 3>the SaaS company going off shore. But their initial product

0:33:16.560 --> 0:33:20.440
<v Speaker 3>was not engineered for the US market, right, it was

0:33:20.480 --> 0:33:24.120
<v Speaker 3>engineered for here and then maybe Australia and UK or

0:33:24.160 --> 0:33:28.160
<v Speaker 3>whatever the batting order was, and then the US. Well

0:33:28.360 --> 0:33:30.800
<v Speaker 3>you go look at accounting in the US. It's not

0:33:30.960 --> 0:33:34.200
<v Speaker 3>one country, right, It's like it is one country, it's

0:33:34.240 --> 0:33:36.560
<v Speaker 3>a republic. There's a whole lot of states with all

0:33:36.680 --> 0:33:39.320
<v Speaker 3>their own laws and their own tax laws and everything.

0:33:39.400 --> 0:33:42.440
<v Speaker 3>Right then, like if you not just have that ingrained

0:33:42.560 --> 0:33:45.600
<v Speaker 3>in the cultural difference, well, of course it's going to

0:33:45.640 --> 0:33:49.600
<v Speaker 3>be hard from our point of view. Yeah, it was

0:33:49.880 --> 0:33:53.600
<v Speaker 3>really really hard breaking into America. You know the story.

0:33:54.120 --> 0:33:56.880
<v Speaker 3>I give you the whole story because because it's my

0:33:56.960 --> 0:34:01.480
<v Speaker 3>best story and it's too long, But essentially I knew

0:34:01.520 --> 0:34:06.800
<v Speaker 3>we had to get offshore, like an American value add investor,

0:34:07.200 --> 0:34:10.880
<v Speaker 3>there's American money, and there's American money that is going

0:34:10.960 --> 0:34:13.359
<v Speaker 3>to help you win over there, and that's rare thing.

0:34:13.880 --> 0:34:17.560
<v Speaker 3>So I took off over the States right I was

0:34:17.600 --> 0:34:20.479
<v Speaker 3>literally I booked. I had to book a return trip

0:34:20.520 --> 0:34:23.239
<v Speaker 3>because you know s Divisa only last three months. But

0:34:23.280 --> 0:34:25.840
<v Speaker 3>I will promise you I had no intention of returning.

0:34:25.880 --> 0:34:30.960
<v Speaker 3>I would have overstayed. I was not leaving until I

0:34:31.040 --> 0:34:35.399
<v Speaker 3>got a value out investor. I got zero help from

0:34:35.480 --> 0:34:38.480
<v Speaker 3>New Zealand Trade and Enterprise. They didn't want to introduce

0:34:38.520 --> 0:34:42.920
<v Speaker 3>me to anyone. I had zero assistance from literally anyone.

0:34:43.000 --> 0:34:46.440
<v Speaker 3>I think one person gave me one introduction to someone

0:34:46.480 --> 0:34:48.719
<v Speaker 3>in San Francisco and I flew over and I took

0:34:48.719 --> 0:34:53.000
<v Speaker 3>that meeting and they were no assistants, and then I

0:34:54.160 --> 0:34:57.920
<v Speaker 3>asked for introductions. I was there. I was eating rubbish foods,

0:34:58.000 --> 0:35:02.120
<v Speaker 3>staying in dodgy like I had a two year old son.

0:35:02.719 --> 0:35:06.000
<v Speaker 3>I hadn't you know, my wife's at home. That is

0:35:06.040 --> 0:35:08.760
<v Speaker 3>what you have to do to win. So my made mistake.

0:35:08.840 --> 0:35:11.080
<v Speaker 3>No one is going to give you money if you

0:35:11.160 --> 0:35:14.080
<v Speaker 3>don't put in the effort. And the reason I got

0:35:14.400 --> 0:35:17.319
<v Speaker 3>backed from the guy it's down by business partner, it's

0:35:17.360 --> 0:35:21.640
<v Speaker 3>in Crown after all this, after almost three months of

0:35:21.760 --> 0:35:26.000
<v Speaker 3>just taking a beat down, homesick and not socializing anyone,

0:35:26.080 --> 0:35:29.160
<v Speaker 3>I got introduced to a guy that turned out to

0:35:29.160 --> 0:35:32.520
<v Speaker 3>be the founder and current chairman of Insight Enterprises, which

0:35:32.560 --> 0:35:36.200
<v Speaker 3>is a Fortune five hundred company on the Nasdaq technology company.

0:35:36.239 --> 0:35:38.959
<v Speaker 3>And this guy is like the business partner you dream

0:35:39.000 --> 0:35:43.040
<v Speaker 3>of getting, and everyone goes, oh, you're lucky to get him. Man,

0:35:43.120 --> 0:35:46.520
<v Speaker 3>that's what happens when preparation meets opportunity. I just put

0:35:46.560 --> 0:35:50.520
<v Speaker 3>myself through hell and my family and you know what,

0:35:50.600 --> 0:35:53.880
<v Speaker 3>and I hadn't got home, still wasn't coming home. So

0:35:54.800 --> 0:35:56.399
<v Speaker 3>you got to put yourself in there to win.

0:35:57.040 --> 0:35:59.320
<v Speaker 1>What year was that you were over.

0:35:59.200 --> 0:36:01.479
<v Speaker 3>In the US five six years ago?

0:36:02.080 --> 0:36:05.160
<v Speaker 1>So I guess like one thing that you might, you know,

0:36:05.400 --> 0:36:09.120
<v Speaker 1>need to consider is that the the US tech scene

0:36:09.160 --> 0:36:11.840
<v Speaker 1>is a very different place post post COVID, right, Like

0:36:11.920 --> 0:36:14.440
<v Speaker 1>they're not just the tech scene, but San Francisco is

0:36:14.480 --> 0:36:17.560
<v Speaker 1>a different place. Like there's still opportunity, but it's it's

0:36:17.800 --> 0:36:22.040
<v Speaker 1>it can be more difficult to find those centers of networking,

0:36:22.080 --> 0:36:25.920
<v Speaker 1>the hubs. It's less physical in person. This is what

0:36:26.000 --> 0:36:30.279
<v Speaker 1>I've been hearing. So is that is that accurate? Is

0:36:30.320 --> 0:36:33.120
<v Speaker 1>that making things more challenging now than it was then.

0:36:34.080 --> 0:36:39.839
<v Speaker 3>I think it's the reverse, but like San Francisco, absolutely,

0:36:40.000 --> 0:36:44.040
<v Speaker 3>it's not what it was. Yeah, And I didn't actually

0:36:44.160 --> 0:36:46.279
<v Speaker 3>enjoy it very much when I was there, for all

0:36:46.320 --> 0:36:50.360
<v Speaker 3>the hype I found, you know that when I got

0:36:50.440 --> 0:36:53.640
<v Speaker 3>some meetings with vcs and stuff over there, I didn't

0:36:53.800 --> 0:36:56.279
<v Speaker 3>like the way they thought about things at all. Like

0:36:56.320 --> 0:36:59.200
<v Speaker 3>it didn't gel with me that my business partners from

0:36:59.280 --> 0:37:03.040
<v Speaker 3>Arizona they're like, you know, that's a cowboys state, baby,

0:37:03.080 --> 0:37:06.400
<v Speaker 3>They're like they're way more aligned with Kiwis and the

0:37:06.680 --> 0:37:10.279
<v Speaker 3>kind of that pioneering spirit so different. You know, like

0:37:10.320 --> 0:37:12.319
<v Speaker 3>there are a whole lot of Every state's got its

0:37:12.360 --> 0:37:14.319
<v Speaker 3>own flavor and you got to find one that I

0:37:14.360 --> 0:37:18.480
<v Speaker 3>think works for you a little bit. Yeah that I mean,

0:37:18.560 --> 0:37:21.160
<v Speaker 3>I got some stats the other day I reckon that

0:37:21.200 --> 0:37:25.320
<v Speaker 3>the technology sector is going to go from all trillion

0:37:25.840 --> 0:37:29.960
<v Speaker 3>to twenty trillion valuation, and I want to say by

0:37:30.000 --> 0:37:33.960
<v Speaker 3>twenty thirty. So, like you want to know about growth

0:37:34.080 --> 0:37:37.080
<v Speaker 3>an opportunity over there right now? I don't think there's

0:37:37.080 --> 0:37:40.319
<v Speaker 3>ever been more like now is the time to go.

0:37:40.840 --> 0:37:44.400
<v Speaker 1>So how do you convince an investor in New Zealand?

0:37:44.560 --> 0:37:46.600
<v Speaker 1>Then that that is the right thing. Say you've got

0:37:46.640 --> 0:37:50.319
<v Speaker 1>a startup, you've got seed funding, and now you're saying like,

0:37:50.440 --> 0:37:53.279
<v Speaker 1>I want to go big in the US. I want

0:37:53.280 --> 0:37:56.480
<v Speaker 1>to spend this money that you've given me on spending

0:37:56.480 --> 0:37:59.359
<v Speaker 1>my time in the US selling there rather than put

0:37:59.360 --> 0:37:59.760
<v Speaker 1>on product.

0:38:00.200 --> 0:38:02.960
<v Speaker 3>And he's going wherever you do, don't do it the

0:38:03.000 --> 0:38:09.960
<v Speaker 3>way I did it. Well. The answer is every investor,

0:38:10.080 --> 0:38:13.680
<v Speaker 3>if you actually put out a very like, well thought

0:38:13.840 --> 0:38:17.160
<v Speaker 3>through kind of battle plan for how you're going to

0:38:17.200 --> 0:38:20.960
<v Speaker 3>go around things, then you're giving your communicating. So communication,

0:38:21.280 --> 0:38:25.279
<v Speaker 3>come back to communication. Every time there's been like with

0:38:25.320 --> 0:38:28.280
<v Speaker 3>me an investor and like they haven't been on board

0:38:28.360 --> 0:38:31.560
<v Speaker 3>with something, that's my fault for not communicating properly. And

0:38:31.600 --> 0:38:37.799
<v Speaker 3>if you actually communicate accurately, then you know the chance

0:38:37.840 --> 0:38:39.880
<v Speaker 3>of them being on board with you're a lot higher.

0:38:40.200 --> 0:38:43.400
<v Speaker 3>But the one thing I'd say is like the revenue,

0:38:43.719 --> 0:38:47.040
<v Speaker 3>like revenue really does make life a lot easier for you.

0:38:47.080 --> 0:38:48.279
<v Speaker 3>And there lies the.

0:38:50.280 --> 0:38:51.000
<v Speaker 1>Catch twenty two.

0:38:51.640 --> 0:38:54.839
<v Speaker 3>Yeah, that's the catch twenty two is that you kind

0:38:54.920 --> 0:38:57.600
<v Speaker 3>of everyone wants to see that revenue and so the

0:38:57.840 --> 0:39:01.120
<v Speaker 3>cheapest revenue to getters from News Zealand. But that's the

0:39:01.160 --> 0:39:04.759
<v Speaker 3>wrong revenue to get so again, you know, you've got

0:39:04.800 --> 0:39:07.560
<v Speaker 3>to stick to your gums, put out your plan, show

0:39:07.640 --> 0:39:09.560
<v Speaker 3>the size of the market. How are you going to

0:39:09.600 --> 0:39:11.680
<v Speaker 3>do it? On by the way, if the answer is

0:39:11.760 --> 0:39:14.719
<v Speaker 3>you don't know, then be clearer and understand that you're

0:39:14.760 --> 0:39:18.440
<v Speaker 3>investing to learn over there and try and get the

0:39:18.520 --> 0:39:22.919
<v Speaker 3>investor over the line. That way, transparency, good communication.

0:39:23.880 --> 0:39:26.319
<v Speaker 1>What else you think is not being done right in

0:39:26.400 --> 0:39:29.560
<v Speaker 1>New Zealand When we're looking at these tech companies that

0:39:29.640 --> 0:39:34.160
<v Speaker 1>are maybe have solid product, have good founders, but are

0:39:34.200 --> 0:39:37.160
<v Speaker 1>failing to scale, I guess in the way that they should.

0:39:37.920 --> 0:39:41.120
<v Speaker 3>Yeah, tech seems pretty limited at the moment, like there's

0:39:41.200 --> 0:39:45.759
<v Speaker 3>not a huge layers, just not really the flavor of

0:39:45.920 --> 0:39:48.480
<v Speaker 3>the month, is it at the moment? Like you look

0:39:48.520 --> 0:39:53.040
<v Speaker 3>at successful tech companies and everyone says zero and then

0:39:53.040 --> 0:39:54.279
<v Speaker 3>you go, oh, then what.

0:39:54.640 --> 0:39:56.080
<v Speaker 1>I mean, we've just got to We've just had gen

0:39:56.120 --> 0:39:57.440
<v Speaker 1>Track has become.

0:39:58.600 --> 0:40:00.719
<v Speaker 3>Doing super well. But you have to think, you know,

0:40:00.920 --> 0:40:03.239
<v Speaker 3>like but the average New Zealand though they don't know

0:40:03.320 --> 0:40:09.360
<v Speaker 3>gin Track you know, or Diligence or anyone why you know,

0:40:09.560 --> 0:40:12.279
<v Speaker 3>just those names like who are they? You know? But

0:40:12.520 --> 0:40:19.280
<v Speaker 3>again we're still very centered you know on land and property,

0:40:19.440 --> 0:40:21.880
<v Speaker 3>and no matter what we've done with rule changes and

0:40:21.920 --> 0:40:26.360
<v Speaker 3>mortgage changes, the average key with psychology is around owning

0:40:26.400 --> 0:40:30.040
<v Speaker 3>as much land as possible. The trouble around that is

0:40:30.080 --> 0:40:33.440
<v Speaker 3>then is that that there is is very low risk

0:40:33.640 --> 0:40:39.360
<v Speaker 3>and typically safe return. So you know, like why would

0:40:39.360 --> 0:40:42.040
<v Speaker 3>you not don't hate the player, hate the game. And

0:40:42.160 --> 0:40:44.880
<v Speaker 3>the challenge for New Zealand is then we're not actually

0:40:44.960 --> 0:40:49.280
<v Speaker 3>really adding value bringing in external money into the country,

0:40:49.400 --> 0:40:53.279
<v Speaker 3>just passing money around ourselves and that doesn't help the

0:40:53.320 --> 0:40:56.799
<v Speaker 3>country as a whole. So I don't know, I don't know.

0:40:56.880 --> 0:40:59.400
<v Speaker 3>You know, it's funny asking me these questions. And it's

0:40:59.719 --> 0:41:03.240
<v Speaker 3>so interesting because no matter what is happening in government

0:41:03.560 --> 0:41:06.279
<v Speaker 3>or in the world or anything, I don't care. Like

0:41:06.440 --> 0:41:08.600
<v Speaker 3>that is what it is. I just got to get

0:41:08.640 --> 0:41:12.440
<v Speaker 3>on and regardless of what the conditions are in the market.

0:41:12.520 --> 0:41:15.239
<v Speaker 3>It's like it's like sports, It's like, yeah, they're all black,

0:41:15.280 --> 0:41:16.960
<v Speaker 3>so I'm going to go, oh, it's rainy today, and

0:41:17.160 --> 0:41:20.120
<v Speaker 3>you know we're not going to do well, Like who cares,

0:41:20.280 --> 0:41:22.360
<v Speaker 3>get out there and whatever it is, you got to

0:41:22.360 --> 0:41:25.719
<v Speaker 3>do it. You know, me, long enough, I'd rather die

0:41:25.920 --> 0:41:29.160
<v Speaker 3>than lose a black earl, because I'd never want to

0:41:29.200 --> 0:41:31.719
<v Speaker 3>look at myself in the mirror and think, ah, you

0:41:31.800 --> 0:41:36.520
<v Speaker 3>know what a for eyes. I'm lucky because there's no excuses.

0:41:36.640 --> 0:41:38.799
<v Speaker 3>I don't care. I'm just there to win. And if

0:41:38.800 --> 0:41:41.759
<v Speaker 3>you don't have that psychology, I don't know how you're

0:41:41.800 --> 0:41:43.759
<v Speaker 3>going to win in this And you know.

0:41:43.960 --> 0:41:47.640
<v Speaker 1>In business, Yeah, it's interesting so because you know, on

0:41:47.640 --> 0:41:51.239
<v Speaker 1>one hand, you're saying that, like, it really is all

0:41:51.280 --> 0:41:54.839
<v Speaker 1>about mindset. It's about founder mindset, entrepreneurial mindset, that and

0:41:54.840 --> 0:41:56.840
<v Speaker 1>that drive and that is the most important thing. But

0:41:56.920 --> 0:41:58.560
<v Speaker 1>then on the other hand you're saying, well, we also

0:41:58.600 --> 0:42:02.239
<v Speaker 1>do have all these disincentives in New Zealand that work

0:42:02.280 --> 0:42:06.040
<v Speaker 1>against it, you know, So how do we reconcile that,

0:42:06.200 --> 0:42:08.640
<v Speaker 1>Like do we need fundamental policy shifts in order to

0:42:08.680 --> 0:42:12.359
<v Speaker 1>create that mindset or do we just need to like

0:42:12.400 --> 0:42:13.760
<v Speaker 1>do any cultural shift.

0:42:14.080 --> 0:42:16.680
<v Speaker 3>So I would say this, my job has been a

0:42:16.680 --> 0:42:20.000
<v Speaker 3>lot easier because of Zero. So if I look back

0:42:20.040 --> 0:42:22.920
<v Speaker 3>at some of the challenges that zero must have had

0:42:23.040 --> 0:42:26.480
<v Speaker 3>with getting people to even understand forward revenues like and

0:42:26.640 --> 0:42:30.799
<v Speaker 3>your recurring revenue even now for me, some people are

0:42:30.840 --> 0:42:32.880
<v Speaker 3>a bit like, oh, how does that work? You know?

0:42:33.000 --> 0:42:36.120
<v Speaker 3>What about next month sales? Was like they're already banked. Baby,

0:42:36.200 --> 0:42:40.480
<v Speaker 3>that's recurring, you know, but like they just were trying

0:42:40.560 --> 0:42:44.800
<v Speaker 3>to ship a whole mindset. And then to a degree,

0:42:45.320 --> 0:42:48.120
<v Speaker 3>you know, other technology companies like Black Pearl and the

0:42:48.160 --> 0:42:52.000
<v Speaker 3>others there with recurring revenue SaaS models get to stand

0:42:52.080 --> 0:42:56.160
<v Speaker 3>on you know, Rodgery's shoulders and the wider zero team,

0:42:56.680 --> 0:42:59.640
<v Speaker 3>And the more success you get, the more people that

0:43:00.080 --> 0:43:02.160
<v Speaker 3>port it and understand it, and then you get to

0:43:02.200 --> 0:43:05.480
<v Speaker 3>tipping point, you become undeniable. It's not up to the

0:43:05.520 --> 0:43:08.560
<v Speaker 3>government to make changes on things. I'm sure they could,

0:43:08.719 --> 0:43:10.840
<v Speaker 3>and if you wait around for that, you'll go broke.

0:43:11.400 --> 0:43:15.239
<v Speaker 3>You know, it's up to you as the entrepreneur to

0:43:15.360 --> 0:43:18.600
<v Speaker 3>understand that whatever the conditions are or the conditions, and

0:43:18.640 --> 0:43:22.960
<v Speaker 3>then over time, if there's more Zeros, more gen tracks,

0:43:23.120 --> 0:43:27.080
<v Speaker 3>more Black Pearls out there winning, then it just creates

0:43:27.120 --> 0:43:30.040
<v Speaker 3>momentum and then then you get over the tipping points

0:43:30.080 --> 0:43:32.480
<v Speaker 3>and then people actually go, well, I could buy my

0:43:32.520 --> 0:43:35.239
<v Speaker 3>third investment property, or I could put some money into

0:43:35.280 --> 0:43:38.880
<v Speaker 3>some tech stock because they seem to have a higher return. Sure,

0:43:38.960 --> 0:43:41.359
<v Speaker 3>more risk, but you know, it could be a game

0:43:41.440 --> 0:43:44.160
<v Speaker 3>changer for us. So the more you win, the more

0:43:44.200 --> 0:43:47.239
<v Speaker 3>people get behind you. The easiest way to change is

0:43:47.239 --> 0:43:48.719
<v Speaker 3>by winning.

0:43:54.800 --> 0:43:57.360
<v Speaker 1>So Nicholas that, as you can tell, the guy is

0:43:57.360 --> 0:44:00.560
<v Speaker 1>a hustler in the way that he was speaking, He's

0:44:00.600 --> 0:44:04.160
<v Speaker 1>got some big ideas and I think the key message

0:44:04.160 --> 0:44:06.279
<v Speaker 1>that he repeated a few times and there was that

0:44:06.680 --> 0:44:10.319
<v Speaker 1>you need to be hitting the biggest market or one

0:44:10.320 --> 0:44:12.640
<v Speaker 1>of the biggest markets in the world hard and fast

0:44:12.680 --> 0:44:15.040
<v Speaker 1>and early if you want to be if you want

0:44:15.040 --> 0:44:18.920
<v Speaker 1>to be able to scale big. What's your thought on that, Deake.

0:44:19.400 --> 0:44:21.759
<v Speaker 2>I totally agree with what he's saying. And in the

0:44:21.800 --> 0:44:25.520
<v Speaker 2>current economic climate, I think a lot of New Zealand companies,

0:44:25.719 --> 0:44:28.920
<v Speaker 2>early stage companies will be looking around going, oh my god,

0:44:30.400 --> 0:44:33.839
<v Speaker 2>this is tough going here. Maybe we need to accelerate up,

0:44:33.880 --> 0:44:36.600
<v Speaker 2>not try and find a proof of concepts sort of

0:44:36.719 --> 0:44:40.680
<v Speaker 2>user here, who's going to champion us. Let's maybe knock

0:44:40.719 --> 0:44:43.560
<v Speaker 2>on some doors overseas. And as next said, you know

0:44:43.600 --> 0:44:45.840
<v Speaker 2>he didn't get much joy out of Nzte when he

0:44:45.880 --> 0:44:48.759
<v Speaker 2>went on that mission himself to the US. He had

0:44:48.800 --> 0:44:53.600
<v Speaker 2>to do it himself, do the hard yard, sleeping in

0:44:53.680 --> 0:44:56.480
<v Speaker 2>cheap motels and all of that stuff. I love that

0:44:56.600 --> 0:45:01.080
<v Speaker 2>sort of storytelling from founders, so good on him for

0:45:01.160 --> 0:45:04.840
<v Speaker 2>doing it. The breakthrough really seemed to be coming across

0:45:05.160 --> 0:45:09.719
<v Speaker 2>Tim Crown from Insight Enterprise is a very well established

0:45:10.040 --> 0:45:14.440
<v Speaker 2>tech company. Tim is now the chair of Black Pearl

0:45:14.480 --> 0:45:18.680
<v Speaker 2>Group and very successful entrepreneur and very well connected in

0:45:18.719 --> 0:45:21.759
<v Speaker 2>Arizona and around the US. So I think that has been,

0:45:23.360 --> 0:45:26.040
<v Speaker 2>as Nick pointed out, a real strength. And if you

0:45:26.080 --> 0:45:28.279
<v Speaker 2>just look at the numbers, as Nick was saying, seven

0:45:28.360 --> 0:45:33.000
<v Speaker 2>hundred thousand businesses in New Zealand, most of them smeeths,

0:45:33.280 --> 0:45:37.960
<v Speaker 2>sme small medium sized enterprises, twenty five million in the US.

0:45:38.320 --> 0:45:43.000
<v Speaker 2>So if you can set up there, establish a beachhead,

0:45:43.960 --> 0:45:48.200
<v Speaker 2>develop a great product, your chance of getting hold with

0:45:48.280 --> 0:45:49.480
<v Speaker 2>it is going to be that much greater.

0:45:50.120 --> 0:45:52.680
<v Speaker 1>Yeah, And I thought it was fascinating when I said

0:45:52.680 --> 0:45:55.240
<v Speaker 1>to him, well, you know what about Zero, for example,

0:45:55.320 --> 0:45:58.520
<v Speaker 1>and he was like, well, Zero didn't start with it.

0:45:58.560 --> 0:46:01.040
<v Speaker 1>They didn't start at the US. They built something that

0:46:01.080 --> 0:46:04.320
<v Speaker 1>worked for New Zealand, Australia and even Europe to a

0:46:04.360 --> 0:46:08.439
<v Speaker 1>certain extent, but they weren't. It's almost like he would

0:46:08.440 --> 0:46:10.880
<v Speaker 1>have had to start in a state in the US,

0:46:11.600 --> 0:46:14.000
<v Speaker 1>go really strong in there and then build momentum out

0:46:14.640 --> 0:46:16.799
<v Speaker 1>from there. So which is what he, I guess, is

0:46:16.840 --> 0:46:20.319
<v Speaker 1>trying to do with as doing with Black Pearl as well.

0:46:20.480 --> 0:46:22.600
<v Speaker 1>And I think it's something that, like you said, it's

0:46:22.600 --> 0:46:25.080
<v Speaker 1>going to have to be a real thinker for founders,

0:46:25.960 --> 0:46:29.480
<v Speaker 1>especially of software at the moment. Where are they going

0:46:29.520 --> 0:46:32.120
<v Speaker 1>to start? How long are they going to spend in

0:46:32.160 --> 0:46:35.600
<v Speaker 1>the New Zealand market before they just go after those

0:46:35.640 --> 0:46:36.480
<v Speaker 1>bigger markets.

0:46:37.160 --> 0:46:39.799
<v Speaker 2>Yeah, it's interesting how Zero did it because you do

0:46:39.880 --> 0:46:42.480
<v Speaker 2>have all of that complexity of different regulation and everything.

0:46:42.480 --> 0:46:44.680
<v Speaker 2>In the US, it's a much more complex market to

0:46:44.719 --> 0:46:48.160
<v Speaker 2>try and serve as a small company. What would have

0:46:48.200 --> 0:46:51.120
<v Speaker 2>happened if Zero had put all its early capital and

0:46:51.160 --> 0:46:54.719
<v Speaker 2>resources into California and built a bridgehead there and then

0:46:55.160 --> 0:46:59.600
<v Speaker 2>spread to other states. Who knows, in hindsight, maybe in

0:46:59.640 --> 0:47:02.680
<v Speaker 2>some way have been on the radar off into it

0:47:02.760 --> 0:47:05.880
<v Speaker 2>the big competitor a lot earlier and would have been squashed,

0:47:05.960 --> 0:47:07.759
<v Speaker 2>so they may not have been a Zero. So look,

0:47:07.960 --> 0:47:11.680
<v Speaker 2>I don't know. It is our most successful software startup

0:47:11.760 --> 0:47:15.680
<v Speaker 2>continues to be has a pretty successful global footprint. But

0:47:15.719 --> 0:47:20.840
<v Speaker 2>I think Nick's sort of approach is ultimately the numbers

0:47:20.880 --> 0:47:23.920
<v Speaker 2>bear it out. The right approach is get to the

0:47:24.000 --> 0:47:27.000
<v Speaker 2>US as quickly as you can, particularly for these software

0:47:27.040 --> 0:47:29.960
<v Speaker 2>as a service type plays where you are going to

0:47:29.960 --> 0:47:32.200
<v Speaker 2>have a lot of businesses that are looking for a

0:47:32.239 --> 0:47:36.440
<v Speaker 2>competitive edge. So if they can use Black Pearls tools

0:47:36.520 --> 0:47:43.320
<v Speaker 2>to convert leads into actual business customers, you know that

0:47:43.760 --> 0:47:45.400
<v Speaker 2>that is something that's going to happen more in the

0:47:45.480 --> 0:47:46.399
<v Speaker 2>US than anywhere else.

0:47:46.640 --> 0:47:48.640
<v Speaker 1>As much as I advocate for New Zealand and I

0:47:48.680 --> 0:47:51.959
<v Speaker 1>think that it is a fantastic place, and I think

0:47:51.960 --> 0:47:54.759
<v Speaker 1>that we have a lot to offer. At the end

0:47:54.760 --> 0:47:56.640
<v Speaker 1>of the day, if you want to be a software business,

0:47:56.680 --> 0:47:59.000
<v Speaker 1>you have to have scale. It's just so important. It's

0:47:59.040 --> 0:48:00.440
<v Speaker 1>the thing you hear over and over again when you

0:48:00.440 --> 0:48:04.240
<v Speaker 1>talk to software founders. It's the importance of scale. So yeah,

0:48:04.280 --> 0:48:06.520
<v Speaker 1>there's nowhere else to scale quite like the US.

0:48:06.800 --> 0:48:09.279
<v Speaker 2>Absolutely all right.

0:48:09.320 --> 0:48:11.879
<v Speaker 1>Thank you so much to Nicholae black Pearl for coming

0:48:11.880 --> 0:48:14.120
<v Speaker 1>on the show to talk about gaining a foothold in

0:48:14.200 --> 0:48:15.280
<v Speaker 1>the US.

0:48:15.239 --> 0:48:19.040
<v Speaker 2>And thanks also to Tim Muzak from Microsoft for inviting

0:48:19.080 --> 0:48:20.880
<v Speaker 2>me to Sydney to check out the new range of

0:48:20.920 --> 0:48:25.120
<v Speaker 2>Copilot Plus surface devices from Microsoft. Show notes in the

0:48:25.160 --> 0:48:28.719
<v Speaker 2>Tech section at Businessdesk dot Co dot Nz with more

0:48:28.800 --> 0:48:32.320
<v Speaker 2>info about Black Pearl Group and Copilot Plus PCs.

0:48:32.480 --> 0:48:35.040
<v Speaker 1>You'll also find our reading list there. Featuring the tech

0:48:35.120 --> 0:48:38.160
<v Speaker 1>stories that caught our attention this week, and the Business

0:48:38.160 --> 0:48:40.600
<v Speaker 1>of Tech is on all major podcast platforms as well

0:48:40.640 --> 0:48:43.839
<v Speaker 1>as iHeartRadio, where you can stream every episode, and if

0:48:43.840 --> 0:48:46.440
<v Speaker 1>you like, head over to Apple Podcasts and leave us

0:48:46.440 --> 0:48:49.800
<v Speaker 1>a review to help people find the show and especially

0:48:49.840 --> 0:48:51.760
<v Speaker 1>share it with your friends and colleagues.

0:48:51.840 --> 0:48:56.759
<v Speaker 2>Absolutely and get in touch with your feedback ideas, topic suggestions,

0:48:57.200 --> 0:49:00.120
<v Speaker 2>and guest suggestions as well. Email Ben on Ben at

0:49:00.200 --> 0:49:02.640
<v Speaker 2>business deesk, dot co, dot e zet. We'll find both

0:49:02.640 --> 0:49:05.839
<v Speaker 2>of us on LinkedIn and occasionally.

0:49:05.560 --> 0:49:08.960
<v Speaker 1>X very occasionally. For me, I'm afraid, but I do

0:49:09.080 --> 0:49:12.320
<v Speaker 1>check innicapable. We'll be back next Thursday with another dose

0:49:12.360 --> 0:49:14.200
<v Speaker 1>of the Business I'll tech Delanne.

0:49:14.440 --> 0:49:16.560
<v Speaker 4>Have a great week.