1 00:00:05,640 --> 00:00:07,720 Speaker 1: Joda and welcome to Shared Lunch, brought to you by 2 00:00:07,800 --> 00:00:11,400 Speaker 1: Chasis with Business Desk. My name is Rebecca Stevenson, senior 3 00:00:11,440 --> 00:00:14,239 Speaker 1: journalist at Business Desk. Today we take a look at 4 00:00:14,240 --> 00:00:17,840 Speaker 1: a favorite company of Chasy's investors, freight and logistics giant 5 00:00:17,960 --> 00:00:20,720 Speaker 1: Main Freight, to talk about Watson store for the year 6 00:00:20,760 --> 00:00:24,000 Speaker 1: ahead after some challenging times. We're joined by Main Freight 7 00:00:24,040 --> 00:00:25,440 Speaker 1: Managing Director Don Breit. 8 00:00:26,040 --> 00:00:29,760 Speaker 2: Investing involves risk you might lose the money you start with. 9 00:00:30,240 --> 00:00:34,000 Speaker 2: We recommend talking to a licensed financial advisor. We also 10 00:00:34,080 --> 00:00:38,839 Speaker 2: recommend reading product disclosure documents before deciding to invest. Everything 11 00:00:38,880 --> 00:00:41,479 Speaker 2: you're about to see and hear is current at the 12 00:00:41,520 --> 00:00:42,360 Speaker 2: time of recording. 13 00:00:42,600 --> 00:00:43,159 Speaker 3: Welcome down. 14 00:00:43,200 --> 00:00:46,239 Speaker 1: It's great to have you here in the studio. What 15 00:00:46,280 --> 00:00:48,680 Speaker 1: people will be really keen to know about. What do 16 00:00:48,760 --> 00:00:51,160 Speaker 1: you see as the state of play for the environment 17 00:00:51,240 --> 00:00:55,000 Speaker 1: for main freight now? And has that deterioration in international 18 00:00:55,000 --> 00:00:57,520 Speaker 1: freight rates and domestic freight tonnage turned. 19 00:00:59,440 --> 00:01:01,520 Speaker 3: I think it's changed. I think we're getting back to 20 00:01:01,600 --> 00:01:06,720 Speaker 3: some normalization after you know, terribly strong peak of freight 21 00:01:06,760 --> 00:01:11,600 Speaker 3: tonnage movements over twenty two and twenty three. It's a 22 00:01:11,640 --> 00:01:15,959 Speaker 3: hard road right now. Across most markets. There's no doubt 23 00:01:16,040 --> 00:01:19,720 Speaker 3: that the state of the economy, state of retail has 24 00:01:20,600 --> 00:01:24,400 Speaker 3: curtailed the amount of volume that's moving. But frankly that's 25 00:01:24,400 --> 00:01:27,160 Speaker 3: good for us. You know, during twenty two and twenty three, 26 00:01:27,200 --> 00:01:29,640 Speaker 3: we had far too much on We moved far too 27 00:01:29,720 --> 00:01:32,520 Speaker 3: much freight for the sake of our people and for 28 00:01:32,560 --> 00:01:35,600 Speaker 3: our customers, and service levels win as good as what 29 00:01:35,640 --> 00:01:38,000 Speaker 3: we would like them to be. So to get back 30 00:01:38,080 --> 00:01:40,119 Speaker 3: to some state of normality is a good thing. 31 00:01:40,880 --> 00:01:43,760 Speaker 1: How important are those service levels to the business, And 32 00:01:43,880 --> 00:01:46,640 Speaker 1: you know, we're you getting any feedback from customers through 33 00:01:46,680 --> 00:01:47,560 Speaker 1: that period. 34 00:01:47,319 --> 00:01:50,480 Speaker 3: Or services everything. Our quality is what we stand for, 35 00:01:50,600 --> 00:01:53,160 Speaker 3: so we've got to get it right every time. You're 36 00:01:53,160 --> 00:01:55,280 Speaker 3: only as good as your last delivery, as we would 37 00:01:55,280 --> 00:01:59,000 Speaker 3: say to the team. So for us, it was a 38 00:01:59,000 --> 00:02:02,400 Speaker 3: combination of things. You had such volumes of freight that 39 00:02:02,440 --> 00:02:05,360 Speaker 3: you couldn't get space on shipping lines or airlines. You 40 00:02:05,360 --> 00:02:07,600 Speaker 3: couldn't have enough warehouse space, so we had to have 41 00:02:07,680 --> 00:02:11,000 Speaker 3: overflow warehousing to take care of that volume. And then 42 00:02:11,200 --> 00:02:17,160 Speaker 3: the domestic line or requirements. You know, there wasn't enough 43 00:02:17,240 --> 00:02:19,440 Speaker 3: rail wagons, there wasn't enough trucks on the road. There 44 00:02:19,480 --> 00:02:23,880 Speaker 3: wasn't enough coastal shipping, so that caused delays and that 45 00:02:24,000 --> 00:02:26,519 Speaker 3: upset customers, There's no doubt about it. But a lot 46 00:02:26,560 --> 00:02:30,200 Speaker 3: of our customers were grateful, they were understanding and they 47 00:02:30,240 --> 00:02:33,160 Speaker 3: realized that we were performing as best as we could 48 00:02:33,160 --> 00:02:34,600 Speaker 3: in the environment. 49 00:02:35,080 --> 00:02:39,120 Speaker 1: You've obviously mentioned their rail and that's you know, been 50 00:02:39,160 --> 00:02:42,200 Speaker 1: a really huge story, I guess with iraqs and the 51 00:02:42,280 --> 00:02:45,720 Speaker 1: kind of announcements and non announcements that have happened there. 52 00:02:45,960 --> 00:02:48,160 Speaker 1: You know, what do you see as being a good 53 00:02:48,200 --> 00:02:51,800 Speaker 1: outcome now for that scenario, Well, to. 54 00:02:51,680 --> 00:02:55,680 Speaker 3: Get a decision would be good, wouldn't it. You know. Unfortunately, 55 00:02:55,720 --> 00:02:58,079 Speaker 3: we're all sitting in a question mark and there's certainly 56 00:02:58,160 --> 00:03:00,240 Speaker 3: something that main for it doesn't like to do sit 57 00:03:00,320 --> 00:03:03,679 Speaker 3: in a question mark, so we would like to understand 58 00:03:03,680 --> 00:03:07,400 Speaker 3: where it's heading. Unfortunately, I think we've got politicians that 59 00:03:07,520 --> 00:03:10,639 Speaker 3: think they know better than those using rail. Rail is 60 00:03:10,680 --> 00:03:13,399 Speaker 3: a big part of what we do and we see 61 00:03:13,400 --> 00:03:16,000 Speaker 3: it as an important part of the transport infrastructure of 62 00:03:16,040 --> 00:03:20,760 Speaker 3: this country. Unfortunately, we've got politicians and bureaucrats who perhaps 63 00:03:20,800 --> 00:03:21,320 Speaker 3: think they know. 64 00:03:21,320 --> 00:03:25,120 Speaker 1: Better, and have you had conversations with you know, the 65 00:03:25,120 --> 00:03:27,880 Speaker 1: Finance Minision, the people making those decisions and what are 66 00:03:27,880 --> 00:03:29,600 Speaker 1: you telling them or what would you like to tell them? 67 00:03:29,760 --> 00:03:32,239 Speaker 1: Who the financement, Well, they. 68 00:03:32,120 --> 00:03:34,600 Speaker 3: Have I mean they have not made contact and they 69 00:03:35,720 --> 00:03:38,440 Speaker 3: you know, I guess it's the way they behave. I 70 00:03:38,480 --> 00:03:41,560 Speaker 3: suppose they think they do no better rather than the 71 00:03:41,600 --> 00:03:44,560 Speaker 3: businesses that are at the cold face. And it's just 72 00:03:44,600 --> 00:03:47,960 Speaker 3: not us, it's our customers and our competitors who I'm 73 00:03:47,960 --> 00:03:51,200 Speaker 3: sure could offer some good advice as to what they 74 00:03:51,200 --> 00:03:54,360 Speaker 3: should do. But no silence is golden. 75 00:03:55,160 --> 00:03:57,840 Speaker 1: So you'd like to see, you know, investment though, and 76 00:03:57,880 --> 00:03:59,960 Speaker 1: some sort of security around. 77 00:03:59,600 --> 00:04:04,000 Speaker 3: Rail well there needs to be some investment in particularly 78 00:04:04,080 --> 00:04:06,440 Speaker 3: the Crook Straight Fairies. I mean, the current fairies aren't 79 00:04:06,440 --> 00:04:11,560 Speaker 3: going to last much longer than twenty twenty nine. The 80 00:04:11,640 --> 00:04:15,240 Speaker 3: port infrastructure has got a problem definitely, and picked in 81 00:04:16,760 --> 00:04:19,480 Speaker 3: the napire Port is put forward to the government. We 82 00:04:19,600 --> 00:04:24,560 Speaker 3: understand an interesting proposal about what could be done in 83 00:04:24,680 --> 00:04:29,640 Speaker 3: terms of the Wellington port infrastructure for the rail fairies, 84 00:04:30,960 --> 00:04:33,960 Speaker 3: but to date I don't think was you know, they 85 00:04:33,960 --> 00:04:37,440 Speaker 3: haven't heard anything back from the government either, So you know, 86 00:04:37,520 --> 00:04:40,440 Speaker 3: as I say, it's not just main fraid, it's also 87 00:04:41,080 --> 00:04:45,279 Speaker 3: our competitors and other port players who can offer some 88 00:04:45,360 --> 00:04:50,599 Speaker 3: good advice and some perhaps some views on what should 89 00:04:50,680 --> 00:04:53,479 Speaker 3: be done for the long term, but at this point 90 00:04:53,520 --> 00:04:55,760 Speaker 3: in time they don't appear to be listened to. 91 00:04:56,960 --> 00:05:00,160 Speaker 1: It's obviously probably quite a sort of fundamental basics sort 92 00:05:00,200 --> 00:05:02,040 Speaker 1: of part of the infrastructure that you need. But you've 93 00:05:02,040 --> 00:05:04,280 Speaker 1: also seen, you know, a lot of developments. I guess 94 00:05:04,320 --> 00:05:07,760 Speaker 1: around in terms of technology for freighting. You know, what 95 00:05:07,800 --> 00:05:10,279 Speaker 1: are some of the innovations that you're seeing in the 96 00:05:10,279 --> 00:05:12,600 Speaker 1: industry and also that you know main freight is adopting 97 00:05:12,760 --> 00:05:13,400 Speaker 1: or looking at. 98 00:05:13,839 --> 00:05:16,839 Speaker 3: Oh, the technology continues to evolve. I mean, if we 99 00:05:16,960 --> 00:05:19,480 Speaker 3: go back to the early days in the early nineties, 100 00:05:19,520 --> 00:05:24,360 Speaker 3: we had phone tracking and you know that was innovative 101 00:05:24,440 --> 00:05:28,320 Speaker 3: at the time. But today, you know, we're have got 102 00:05:28,320 --> 00:05:31,080 Speaker 3: technology on the dock, we have technology in the trucks. 103 00:05:31,120 --> 00:05:34,360 Speaker 3: We're using AI to try and find efficiency for our 104 00:05:34,360 --> 00:05:38,200 Speaker 3: customers and warehouses and across the supply chain. So it 105 00:05:38,360 --> 00:05:42,000 Speaker 3: continues to evolve. It's exciting and our people love embracing it. 106 00:05:42,760 --> 00:05:45,520 Speaker 3: I still think we probably spend more money on it 107 00:05:45,920 --> 00:05:50,000 Speaker 3: than IBM. But as such as life in terms of 108 00:05:50,000 --> 00:05:50,360 Speaker 3: what we. 109 00:05:50,360 --> 00:05:52,200 Speaker 1: Do for our customers and what are some of the 110 00:05:52,200 --> 00:05:54,640 Speaker 1: ways that you're looking to use AI or are using 111 00:05:54,680 --> 00:05:55,520 Speaker 1: AI at the moment. 112 00:05:55,839 --> 00:05:59,240 Speaker 3: Well, we can look to trends in terms of freight volume, 113 00:05:59,320 --> 00:06:01,400 Speaker 3: and when freight VI in moves, we can look to, 114 00:06:02,279 --> 00:06:05,440 Speaker 3: you know, perhaps where AI thinks shipping rates and air 115 00:06:05,440 --> 00:06:08,960 Speaker 3: freight rates might go. It's just the trend that AI 116 00:06:09,160 --> 00:06:12,200 Speaker 3: can provide for us. It gives us another tool to 117 00:06:12,279 --> 00:06:13,880 Speaker 3: use on behalf of our customers. 118 00:06:14,240 --> 00:06:15,960 Speaker 1: Yeah, it's quite interesting. It does seem to be a 119 00:06:15,960 --> 00:06:18,880 Speaker 1: lot of that kind of predictive tracking. You know that 120 00:06:18,880 --> 00:06:21,400 Speaker 1: in a lot of businesses, AI is actually a bit 121 00:06:21,400 --> 00:06:26,440 Speaker 1: more fundamentally useful than perhaps the sort of more elusive 122 00:06:26,520 --> 00:06:28,760 Speaker 1: ideas that are out there. 123 00:06:28,880 --> 00:06:31,839 Speaker 3: Yeah, I think it's useful. You know, we certainly wouldn't 124 00:06:31,839 --> 00:06:35,760 Speaker 3: reject using AI. It has a role to play. You know, 125 00:06:35,880 --> 00:06:39,160 Speaker 3: how deep that delves into the business of ours and 126 00:06:39,240 --> 00:06:41,680 Speaker 3: of our customers remains to be seen. But while it's 127 00:06:41,680 --> 00:06:46,160 Speaker 3: available and providing us with useful information data analysis, it's 128 00:06:46,279 --> 00:06:46,920 Speaker 3: it's a good thing. 129 00:06:47,560 --> 00:06:50,279 Speaker 1: And if we could talk just a little bit about 130 00:06:50,320 --> 00:06:56,640 Speaker 1: your you know, divisions. You've obviously got transport, warehousing, air ocean. 131 00:06:57,440 --> 00:07:00,160 Speaker 1: What's been happening in terms of those businesses? Are you 132 00:07:00,240 --> 00:07:02,440 Speaker 1: seeing any difference I guess in terms of you know, 133 00:07:02,440 --> 00:07:05,720 Speaker 1: freight volumes or waiting through your divisions. 134 00:07:06,320 --> 00:07:09,240 Speaker 3: No, not really, I mean all three work together. And 135 00:07:09,760 --> 00:07:12,840 Speaker 3: I guess where the big difference lies is that we 136 00:07:12,960 --> 00:07:16,920 Speaker 3: need to build new warehouses, either own warehouses or for 137 00:07:17,000 --> 00:07:22,000 Speaker 3: that matter, lease new warehouses, and we continue to increase 138 00:07:22,080 --> 00:07:25,280 Speaker 3: the size of the warehouses that we have. We're learning 139 00:07:25,800 --> 00:07:28,440 Speaker 3: all the time that we can't run with small warehouses. 140 00:07:28,640 --> 00:07:32,160 Speaker 3: And we've just opened our latest warehouse in Sydney and 141 00:07:32,240 --> 00:07:35,120 Speaker 3: more Bank, which is served by rail from the Port 142 00:07:35,160 --> 00:07:38,960 Speaker 3: of Sydney to electric straddle carriers for the container to 143 00:07:39,000 --> 00:07:44,080 Speaker 3: be placed at the door. It's capable of holding sixty 144 00:07:44,120 --> 00:07:47,720 Speaker 3: six thousand pellets of product on behalf of our customers, 145 00:07:47,760 --> 00:07:50,840 Speaker 3: and then we're using that as efficiently as we can 146 00:07:50,920 --> 00:07:55,480 Speaker 3: for distribution of freight throughout Australia. I've just come back 147 00:07:55,520 --> 00:08:00,840 Speaker 3: from Dallas and our warehouse there is two thousand square 148 00:08:00,880 --> 00:08:04,720 Speaker 3: meters and yet you know when we look to our 149 00:08:04,760 --> 00:08:09,160 Speaker 3: competitors in Europe that are building warehouses ninety thousand square meters. 150 00:08:09,600 --> 00:08:12,680 Speaker 3: So we've got a long way to go, but it 151 00:08:12,760 --> 00:08:15,680 Speaker 3: plays an integral part of the supply chain for our customer. 152 00:08:15,960 --> 00:08:18,680 Speaker 3: What's in our warehouse then gives us the ability to 153 00:08:18,760 --> 00:08:22,160 Speaker 3: either control the air freight and the seafret into the 154 00:08:22,160 --> 00:08:25,440 Speaker 3: warehouse and of course the outbound in terms of transportation 155 00:08:25,680 --> 00:08:26,600 Speaker 3: to the retail store. 156 00:08:27,320 --> 00:08:30,440 Speaker 1: You mentioned Australia there of course and Sydney. You know, 157 00:08:30,480 --> 00:08:33,480 Speaker 1: you have had the stated ambition around Australia of wanting 158 00:08:33,480 --> 00:08:37,000 Speaker 1: to grow the business bigger than New Zealand. How is 159 00:08:37,040 --> 00:08:39,240 Speaker 1: that tracking you know, And are there any sort of 160 00:08:39,320 --> 00:08:41,560 Speaker 1: potential opportunities that you see in Australia and what are 161 00:08:41,600 --> 00:08:42,760 Speaker 1: the issues for main freight? 162 00:08:43,640 --> 00:08:46,240 Speaker 3: Oh well, of course I'm not sure. It's an ambition 163 00:08:46,360 --> 00:08:48,599 Speaker 3: and being a proud key that we don't want the 164 00:08:49,240 --> 00:08:52,080 Speaker 3: Aussies to be bigger than the New Zealand business, but 165 00:08:52,160 --> 00:08:54,719 Speaker 3: it's just a matter of size of the market and 166 00:08:55,120 --> 00:08:57,120 Speaker 3: it was always going to come. And the team in 167 00:08:57,160 --> 00:09:01,240 Speaker 3: Australia have done a marvelous job of growing business and 168 00:09:01,360 --> 00:09:03,960 Speaker 3: in fact, in this current financial year they will be 169 00:09:04,000 --> 00:09:06,959 Speaker 3: bigger than the New Zealand business for the first time ever. 170 00:09:07,559 --> 00:09:10,000 Speaker 3: And you know, frankly, we still have us for small 171 00:09:10,040 --> 00:09:11,960 Speaker 3: market share, so we've got a lot more to grow. 172 00:09:12,480 --> 00:09:17,720 Speaker 3: It's exciting. We're intensifying their network throughout Australia. We've found 173 00:09:18,200 --> 00:09:22,200 Speaker 3: a nice little niche for ourselves and are providing good 174 00:09:22,280 --> 00:09:25,200 Speaker 3: services for our customers. That could be better. We've got 175 00:09:25,240 --> 00:09:28,959 Speaker 3: a long way to improve our profile, but it'll come. 176 00:09:29,200 --> 00:09:31,920 Speaker 3: And those that said to us in the early two 177 00:09:32,000 --> 00:09:35,800 Speaker 3: thousands to come home because we couldn't get Australia right, 178 00:09:36,320 --> 00:09:39,560 Speaker 3: we're wrong. And you know, we have found our way there. 179 00:09:41,240 --> 00:09:43,160 Speaker 3: And I think if you look at what we're doing 180 00:09:43,200 --> 00:09:47,920 Speaker 3: in America and Europe, we're probably in the early stages 181 00:09:48,320 --> 00:09:51,040 Speaker 3: in the US, like we were in the early stages 182 00:09:51,120 --> 00:09:54,680 Speaker 3: in Australia in the early two thousands. So all three 183 00:09:54,720 --> 00:09:59,200 Speaker 3: of those markets have potential for growth for the business. 184 00:10:00,000 --> 00:10:01,400 Speaker 1: A lot of people like to pick up on New 185 00:10:01,480 --> 00:10:04,000 Speaker 1: Zealand companies that have kind of founded in Australia or 186 00:10:04,040 --> 00:10:07,440 Speaker 1: found it difficult. You know what differences I guess do 187 00:10:07,440 --> 00:10:10,080 Speaker 1: you see in the Australian market, And how do you 188 00:10:10,080 --> 00:10:12,520 Speaker 1: see that mainfreight is succeeding? There is anything that you're 189 00:10:12,559 --> 00:10:13,200 Speaker 1: doing differently. 190 00:10:15,080 --> 00:10:19,040 Speaker 3: We're passionate, we're ambitious, We've got great people working for us. 191 00:10:19,280 --> 00:10:21,760 Speaker 3: I think the lesson we learned in Australia is that 192 00:10:21,800 --> 00:10:25,840 Speaker 3: you need Australians running the Australian business and that's helping 193 00:10:25,920 --> 00:10:28,040 Speaker 3: us as we grow around the world. We learned some 194 00:10:28,160 --> 00:10:31,080 Speaker 3: valuable lessons by being in Australia in the early days. 195 00:10:32,679 --> 00:10:35,080 Speaker 3: But it's just a matter of making sure that you 196 00:10:35,160 --> 00:10:39,960 Speaker 3: look after the customer and that your integrity stays intact 197 00:10:40,000 --> 00:10:43,160 Speaker 3: and you do as you promise. And I think our 198 00:10:43,160 --> 00:10:46,320 Speaker 3: team there have been marvelous at growing the business and 199 00:10:46,400 --> 00:10:49,079 Speaker 3: as I say, we're really only just scratching the surface 200 00:10:49,120 --> 00:10:50,959 Speaker 3: of what that market's got available to us. 201 00:10:51,280 --> 00:10:55,200 Speaker 1: We've also gone into India. How's that going? And you know, 202 00:10:55,400 --> 00:10:57,160 Speaker 1: what differences do you see there as well? Or are 203 00:10:57,200 --> 00:11:00,600 Speaker 1: you just applying that same You need local people mindset. 204 00:11:00,840 --> 00:11:03,160 Speaker 3: Well, it took us five years to get ourselves open 205 00:11:03,200 --> 00:11:06,920 Speaker 3: there and the bureaucracy of the paperwork is unbelievable. But 206 00:11:07,640 --> 00:11:10,120 Speaker 3: again we needed a local that we could trust, that 207 00:11:10,200 --> 00:11:12,679 Speaker 3: could grow the business for us, that we had respect for. 208 00:11:13,120 --> 00:11:16,920 Speaker 3: So that took time to find that individual and it's 209 00:11:16,960 --> 00:11:20,400 Speaker 3: slowly slowly as we find our feet there. It'll take 210 00:11:20,440 --> 00:11:23,440 Speaker 3: a long time before we've got something of size, but 211 00:11:23,520 --> 00:11:26,280 Speaker 3: at least we're established. It's main threat. It's trading with 212 00:11:26,360 --> 00:11:28,439 Speaker 3: the rest of the main threat network around the world. 213 00:11:29,000 --> 00:11:31,960 Speaker 3: And it's we see it as having potential just like 214 00:11:32,080 --> 00:11:33,600 Speaker 3: China did in the early days. 215 00:11:33,840 --> 00:11:36,520 Speaker 1: And are you able then to just offer that, you know, 216 00:11:36,600 --> 00:11:40,920 Speaker 1: to your existing customers in areas where main freight already 217 00:11:41,000 --> 00:11:43,240 Speaker 1: is Is that an sort of value add on country 218 00:11:43,280 --> 00:11:45,200 Speaker 1: that your customers wanted to see. 219 00:11:45,360 --> 00:11:47,960 Speaker 3: Oh, there's no doubt about that. In fact, making sales 220 00:11:48,000 --> 00:11:50,920 Speaker 3: calls in America just last week, you know, it was 221 00:11:51,600 --> 00:11:54,679 Speaker 3: during some a number of the conversations with these potential 222 00:11:54,679 --> 00:11:58,040 Speaker 3: customers who just added that we've opened in India or 223 00:11:58,080 --> 00:12:01,439 Speaker 3: they've opened in India, and did we have the ability 224 00:12:01,480 --> 00:12:05,119 Speaker 3: to help them out in India? Now we can't do warehousing, 225 00:12:05,200 --> 00:12:08,240 Speaker 3: we can't do transportation, but we can provide them with 226 00:12:08,320 --> 00:12:11,319 Speaker 3: their in ocean services. And it comes as a surprise, 227 00:12:11,400 --> 00:12:13,600 Speaker 3: i think to a lot of them that hear this 228 00:12:13,679 --> 00:12:17,120 Speaker 3: little business from New Zealand's actually got its foot hold 229 00:12:17,160 --> 00:12:20,920 Speaker 3: in twenty seven countries around the world, and India is 230 00:12:20,960 --> 00:12:23,440 Speaker 3: one of them. But it's part of the network that 231 00:12:23,520 --> 00:12:26,280 Speaker 3: we have, which we are trying to intensify that network 232 00:12:26,320 --> 00:12:29,600 Speaker 3: around the world as we grow, and it'll take time. 233 00:12:30,040 --> 00:12:33,560 Speaker 3: We have a one hundred year horizon, so we're not 234 00:12:33,600 --> 00:12:37,679 Speaker 3: in any rush. But as we open in each in 235 00:12:37,720 --> 00:12:40,880 Speaker 3: a new country. It provides new opportunities for us. 236 00:12:41,080 --> 00:12:43,120 Speaker 1: Who else is on the horizon? Are there any other 237 00:12:43,920 --> 00:12:46,000 Speaker 1: jurisdictions or countries that you'd like to be in? 238 00:12:47,080 --> 00:12:51,920 Speaker 3: You know, the Nordic region is certainly attractive. We're in 239 00:12:51,960 --> 00:12:57,080 Speaker 3: the Americas, of course, Canada, Mexico, Chile, but we don't 240 00:12:57,160 --> 00:13:01,520 Speaker 3: feel like we've actually found our feet, particularly in Mexico 241 00:13:01,720 --> 00:13:05,040 Speaker 3: or Canada, or for that matter, of America. I mean, well, 242 00:13:05,040 --> 00:13:07,800 Speaker 3: I think we've got seventy two locations across America, but 243 00:13:07,920 --> 00:13:11,520 Speaker 3: still relatively small. If you convert the revenues that we've 244 00:13:11,520 --> 00:13:14,920 Speaker 3: got in America to New Zealand dollars, that's a billion. 245 00:13:16,240 --> 00:13:19,040 Speaker 3: So in New Zealand terms it's quite large, but in 246 00:13:19,120 --> 00:13:23,400 Speaker 3: American terms it's really small. I think the biggest competitor 247 00:13:23,559 --> 00:13:27,280 Speaker 3: there has revenues in the mid twenty billion mark. So 248 00:13:27,320 --> 00:13:28,280 Speaker 3: we've got a long way to go. 249 00:13:29,520 --> 00:13:31,520 Speaker 1: And you know, what is it like there? You know, 250 00:13:31,559 --> 00:13:33,760 Speaker 1: going to the US Because a lot of people say, 251 00:13:33,760 --> 00:13:36,200 Speaker 1: you know, New Zealand companies need to be ambitshias and 252 00:13:36,320 --> 00:13:37,600 Speaker 1: just get there and go there. 253 00:13:39,080 --> 00:13:42,760 Speaker 3: Yeah, it's good advice, but I think if you get 254 00:13:42,800 --> 00:13:45,240 Speaker 3: something half right, but you need to be prepared that 255 00:13:46,600 --> 00:13:50,160 Speaker 3: you can service the whole market. So I would suggest 256 00:13:50,160 --> 00:13:54,320 Speaker 3: some caution about how big and how quickly you try 257 00:13:54,360 --> 00:13:57,960 Speaker 3: and grow in America. And that's certainly been our problem, 258 00:13:58,040 --> 00:14:00,720 Speaker 3: as customers have asked us if we have a network 259 00:14:00,760 --> 00:14:04,560 Speaker 3: across the country. We've developed it, but don't necessarily have 260 00:14:04,679 --> 00:14:07,840 Speaker 3: enough freight to fill it. So those are teething problems 261 00:14:07,880 --> 00:14:10,240 Speaker 3: for us. And as I said earlier, I think it's 262 00:14:10,280 --> 00:14:12,640 Speaker 3: a bit like what we had in Australia in the 263 00:14:12,679 --> 00:14:15,080 Speaker 3: early two thousands. It'll just take time for us to 264 00:14:15,080 --> 00:14:15,840 Speaker 3: grow that market. 265 00:14:16,400 --> 00:14:18,800 Speaker 1: Would you do partnerships in the US to try and 266 00:14:18,840 --> 00:14:20,240 Speaker 1: you know, bolster your offering there. 267 00:14:21,600 --> 00:14:26,120 Speaker 3: We're not We don't have a closed mind to partnerships, 268 00:14:26,120 --> 00:14:31,560 Speaker 3: but we're not the best of partners. We are pre 269 00:14:31,600 --> 00:14:33,960 Speaker 3: strong on who we are and what we stand for. 270 00:14:35,480 --> 00:14:38,520 Speaker 3: You know. Part of that network intensification is pick it 271 00:14:38,600 --> 00:14:40,760 Speaker 3: up on a blue truck, delivered on a blue truck. 272 00:14:40,800 --> 00:14:44,280 Speaker 3: So we don't necessarily want to be dealing with agents 273 00:14:44,320 --> 00:14:46,960 Speaker 3: who don't think like we do, who don't necessarily have 274 00:14:47,040 --> 00:14:49,760 Speaker 3: the same service levels. It's the same ethics, the same 275 00:14:49,800 --> 00:14:51,400 Speaker 3: integrity as what we think we have. 276 00:14:52,840 --> 00:14:57,000 Speaker 1: But never say no capital expenditure. If you're looking to 277 00:14:57,000 --> 00:14:59,000 Speaker 1: spend what are you going to be spending on. 278 00:15:00,160 --> 00:15:02,040 Speaker 3: Well, we've said to the market it's two hundred and 279 00:15:02,080 --> 00:15:04,800 Speaker 3: fifty million this year, two hundred and fifty million next year, 280 00:15:04,840 --> 00:15:08,160 Speaker 3: and I think they would be right, the Annusk community 281 00:15:08,200 --> 00:15:10,360 Speaker 3: would be right to carry that through for the next 282 00:15:10,800 --> 00:15:15,320 Speaker 3: couple of years after twenty six. That's investing in the 283 00:15:15,360 --> 00:15:18,080 Speaker 3: network that's at this point in time. That most of 284 00:15:18,120 --> 00:15:22,239 Speaker 3: that is New Zealand and Australia. A brand new facility, 285 00:15:22,280 --> 00:15:26,600 Speaker 3: cross Dock facility and Brisbane being built and new cross 286 00:15:26,600 --> 00:15:31,880 Speaker 3: stocks actually here in New Zealand, Hastings Nelson just completing 287 00:15:32,440 --> 00:15:36,520 Speaker 3: completed some new sites here in Auckland, so plenty on 288 00:15:36,880 --> 00:15:40,119 Speaker 3: and it's exciting because actually when you have a new facility, 289 00:15:40,200 --> 00:15:44,560 Speaker 3: you're attracting new freight growth and new customers and that 290 00:15:44,800 --> 00:15:47,960 Speaker 3: just you know, the shareholders should look at. That is 291 00:15:48,480 --> 00:15:52,520 Speaker 3: confidence that we have in terms of growth and how 292 00:15:52,560 --> 00:15:54,760 Speaker 3: we feel about the future, which is quite positive. 293 00:15:55,200 --> 00:15:57,320 Speaker 1: You've had a really strong track record I guess on 294 00:15:57,520 --> 00:16:02,840 Speaker 1: sustainability and you know, talking about and being reporting about 295 00:16:02,880 --> 00:16:05,560 Speaker 1: what you're doing. I mean, yeah, there been any interesting 296 00:16:05,600 --> 00:16:08,120 Speaker 1: surprises that have come out of that work. For you 297 00:16:08,280 --> 00:16:10,160 Speaker 1: and what do you see the kind of key challenges 298 00:16:10,200 --> 00:16:12,960 Speaker 1: for mainfreight in terms of that sustainability picture. 299 00:16:13,840 --> 00:16:16,120 Speaker 3: Well, I think the interesting thing is that we haven't 300 00:16:16,160 --> 00:16:18,880 Speaker 3: actually got on our soapbox and shouted about what we 301 00:16:18,920 --> 00:16:22,200 Speaker 3: did from a sustainability point of view. If you look 302 00:16:22,240 --> 00:16:25,320 Speaker 3: at what Bruce did in the early days, he was 303 00:16:25,400 --> 00:16:30,040 Speaker 3: always recycling wooden palettes and plastic and the likes in 304 00:16:30,080 --> 00:16:33,760 Speaker 3: each of the facilities, and then he found a water 305 00:16:33,840 --> 00:16:36,360 Speaker 3: tank light which was an old milk tank lying on 306 00:16:36,400 --> 00:16:40,160 Speaker 3: the side of the road and thought about recycling water 307 00:16:40,280 --> 00:16:43,120 Speaker 3: off the roof. And today that's a big part of 308 00:16:43,160 --> 00:16:45,600 Speaker 3: what we do with our new facilities. If you think 309 00:16:45,640 --> 00:16:49,960 Speaker 3: about the new sites in Dandinong, the new site in Adelaide, 310 00:16:49,960 --> 00:16:52,880 Speaker 3: the sort of eighty to eighty five percent off grid 311 00:16:53,680 --> 00:16:57,200 Speaker 3: for solar power and water, and the new sites in 312 00:16:57,360 --> 00:17:01,280 Speaker 3: Dallas and Chicago are exactly the same. Mind you, the 313 00:17:01,320 --> 00:17:03,960 Speaker 3: Texans thought that we were nuts putting solar on the 314 00:17:04,040 --> 00:17:07,120 Speaker 3: roof when they're pointing to the ground saying that's where 315 00:17:07,160 --> 00:17:10,560 Speaker 3: the gas is. But it's our view about what we 316 00:17:10,560 --> 00:17:13,680 Speaker 3: can do and what we can control in terms of sustainability, 317 00:17:13,720 --> 00:17:17,600 Speaker 3: and if we had more companies particularly here in New 318 00:17:17,680 --> 00:17:20,280 Speaker 3: Zealand that actually recycled the water off there, if we 319 00:17:20,320 --> 00:17:24,760 Speaker 3: wouldn't have a problem with shortage of water during drought years. Anyway, 320 00:17:25,440 --> 00:17:29,840 Speaker 3: for us, there's plenty of challenges. I mean, we are 321 00:17:30,200 --> 00:17:34,959 Speaker 3: running electric vehicles around town in some of the major 322 00:17:35,119 --> 00:17:37,720 Speaker 3: cities in New Zealand and Australia, but we can't get 323 00:17:37,760 --> 00:17:42,280 Speaker 3: electric vehicles to run efficiently long haul. You know, we're 324 00:17:42,320 --> 00:17:45,800 Speaker 3: still waiting on Tesla's long haul vehicle to operate in 325 00:17:45,840 --> 00:17:48,120 Speaker 3: the States. I think we've had an order place now 326 00:17:48,119 --> 00:17:52,240 Speaker 3: for three years. Still nothing on the horizon. We've got 327 00:17:52,240 --> 00:17:56,359 Speaker 3: two electric trucks to what they call draage off the 328 00:17:56,400 --> 00:17:59,879 Speaker 3: wharf in Long Beach. We've been waiting six months for 329 00:18:00,000 --> 00:18:02,480 Speaker 3: written it's just been for both of them and they've 330 00:18:02,520 --> 00:18:06,119 Speaker 3: been delayed another month. So it's frust that's frustrating for 331 00:18:06,240 --> 00:18:08,880 Speaker 3: us because we would like to be more efficient in 332 00:18:09,000 --> 00:18:12,400 Speaker 3: terms of sustainability across the supply chain for our customers. 333 00:18:13,000 --> 00:18:15,760 Speaker 3: I think the other interesting thing is the legislation that's 334 00:18:15,840 --> 00:18:19,959 Speaker 3: changing in Europe. If you are a company that owns 335 00:18:20,800 --> 00:18:23,520 Speaker 3: or employees two hundred people or more, you have to 336 00:18:23,680 --> 00:18:28,000 Speaker 3: report your emissions carbon emissions from next year on. It's 337 00:18:28,040 --> 00:18:31,919 Speaker 3: a legal requirement. And therefore what we have done and 338 00:18:31,920 --> 00:18:36,280 Speaker 3: what we've reporting is turning heads in terms of customers 339 00:18:36,320 --> 00:18:41,000 Speaker 3: and looking to I suppose supply chain experts like ourselves 340 00:18:41,240 --> 00:18:43,720 Speaker 3: who are taking sustainability seriously. 341 00:18:44,160 --> 00:18:45,760 Speaker 1: So it becomes a key selling point. 342 00:18:45,800 --> 00:18:48,560 Speaker 3: You think there is absolutely no doubt. And in fact, 343 00:18:49,720 --> 00:18:52,520 Speaker 3: a sales call we made in New York a couple 344 00:18:52,600 --> 00:18:56,600 Speaker 3: of months ago, we produced our sustainability report on paper, 345 00:18:57,400 --> 00:19:01,159 Speaker 3: the most sustainable paper we can find, and placed that 346 00:19:01,280 --> 00:19:04,120 Speaker 3: on the table with the managing director of that business 347 00:19:04,119 --> 00:19:06,200 Speaker 3: and he picked it up, flick through it and said, 348 00:19:06,280 --> 00:19:09,639 Speaker 3: this is exactly what we're looking for. And one month 349 00:19:09,720 --> 00:19:12,919 Speaker 3: later they've awarded their ocean freight out of Germany to 350 00:19:13,080 --> 00:19:17,000 Speaker 3: US into the United States. So clearly it strikes a 351 00:19:17,080 --> 00:19:20,560 Speaker 3: chord with our potential customers and we're winning business. As 352 00:19:20,560 --> 00:19:21,240 Speaker 3: a consequence. 353 00:19:21,359 --> 00:19:23,919 Speaker 1: Bonuses were a little bit down obviously, you know, because 354 00:19:23,960 --> 00:19:28,000 Speaker 1: of the results and the climate that you've spoken about. 355 00:19:28,400 --> 00:19:30,800 Speaker 1: You know, what sort of feedback do you get about 356 00:19:30,800 --> 00:19:34,359 Speaker 1: that for staff? You know there our team members, do 357 00:19:34,400 --> 00:19:35,560 Speaker 1: they understand the picture? 358 00:19:36,680 --> 00:19:39,280 Speaker 3: Well? Of course, we put up the profits every week 359 00:19:39,320 --> 00:19:43,000 Speaker 3: on the notice board and the cafeteria, so everybody does 360 00:19:43,119 --> 00:19:46,159 Speaker 3: understand how we are performing, and they do realize that 361 00:19:46,280 --> 00:19:50,119 Speaker 3: actually the bonus is based around profitability and more profit 362 00:19:50,200 --> 00:19:54,280 Speaker 3: than what we made last year. Naturally, they all encountered 363 00:19:54,320 --> 00:19:57,320 Speaker 3: those peak periods of twenty two and twenty three and 364 00:19:57,440 --> 00:20:00,560 Speaker 3: benefited accordingly. I mean, the bonus, Paul, I think out 365 00:20:00,560 --> 00:20:03,879 Speaker 3: of twenty three or twenty two was ninety four million 366 00:20:03,920 --> 00:20:07,760 Speaker 3: across the world. This year, I think it's twenty seven million. 367 00:20:08,280 --> 00:20:10,800 Speaker 3: But the good thing is that if you're open and 368 00:20:10,880 --> 00:20:14,240 Speaker 3: honest with your people, they understand that actually, when you're 369 00:20:14,240 --> 00:20:16,480 Speaker 3: not performing as well as what you did a year ago, 370 00:20:17,240 --> 00:20:19,919 Speaker 3: the bonus won't be as big, or in fact, in 371 00:20:19,960 --> 00:20:22,919 Speaker 3: some cases there isn't a bonus for Yeah, that's the 372 00:20:23,000 --> 00:20:25,480 Speaker 3: part of it. Whilst we share the profits with those 373 00:20:25,520 --> 00:20:28,479 Speaker 3: that make them, it's actually it has a capitalist intent 374 00:20:28,600 --> 00:20:31,280 Speaker 3: of about how much money we make. You can't share 375 00:20:31,320 --> 00:20:32,919 Speaker 3: a bonus unless you make a profit. 376 00:20:33,119 --> 00:20:37,080 Speaker 1: Yeah, that's right. And just in terms of you know, 377 00:20:37,119 --> 00:20:39,760 Speaker 1: looking forward, I guess you know you've had had this 378 00:20:39,960 --> 00:20:43,560 Speaker 1: weird bubble through COVID that you've mentioned already, But do 379 00:20:43,640 --> 00:20:46,600 Speaker 1: you see the picture settling down at all with you know, 380 00:20:46,640 --> 00:20:49,240 Speaker 1: the kind of economic climate that we're in and sort 381 00:20:49,280 --> 00:20:50,280 Speaker 1: of the uncertainties. 382 00:20:51,280 --> 00:20:54,000 Speaker 3: Yeah, it's a tough economic climate, there's no doubt in 383 00:20:54,280 --> 00:20:56,800 Speaker 3: different countries are in different stages of it. I think 384 00:20:56,840 --> 00:21:00,359 Speaker 3: I think New Zealand's probably in the worst situation. You know. 385 00:21:00,720 --> 00:21:04,640 Speaker 3: I wonder whether the Reserve Bank governor has actually been 386 00:21:04,680 --> 00:21:08,400 Speaker 3: looking at the economy from small businesses and how they've 387 00:21:08,440 --> 00:21:11,240 Speaker 3: been performing. He seems to be working from data that's 388 00:21:11,280 --> 00:21:14,680 Speaker 3: a little bit outdated to make his decisions. It certainly 389 00:21:14,720 --> 00:21:18,960 Speaker 3: this pain in this economy, whereas in Australia, certainly they 390 00:21:19,400 --> 00:21:22,720 Speaker 3: are feeling the pain in their view. Yet our business 391 00:21:22,760 --> 00:21:28,480 Speaker 3: continues to grow very well there, so trading continues to increase. Look, 392 00:21:28,560 --> 00:21:31,400 Speaker 3: it's still exciting for us and we've been in this 393 00:21:31,480 --> 00:21:35,200 Speaker 3: place before with tough economies. It makes us a better business. 394 00:21:35,480 --> 00:21:37,680 Speaker 3: It makes us having to work harder to look at 395 00:21:37,680 --> 00:21:41,520 Speaker 3: our cost structures, make sure we're delivering high quality services 396 00:21:41,840 --> 00:21:44,399 Speaker 3: and make sure we're on the front foot meeting customers 397 00:21:44,680 --> 00:21:46,040 Speaker 3: and growing sales. 398 00:21:46,359 --> 00:21:49,080 Speaker 1: What excites you most, you know about the future. 399 00:21:48,840 --> 00:21:51,600 Speaker 3: Oh, the business. It's just fun every day. We're so 400 00:21:51,760 --> 00:21:54,800 Speaker 3: lucky to have such great people, such great customers. And 401 00:21:55,880 --> 00:21:58,199 Speaker 3: you know, whilst it might be quite tiring, but We 402 00:21:58,280 --> 00:22:01,280 Speaker 3: get to travel the world to be a part of 403 00:22:01,320 --> 00:22:05,000 Speaker 3: our customer's supply chains, which are all different, are all interesting, 404 00:22:05,520 --> 00:22:08,679 Speaker 3: and you're learning something along the way. And you know, 405 00:22:08,760 --> 00:22:12,080 Speaker 3: our people have got that ability to grow a wonderful 406 00:22:12,119 --> 00:22:15,160 Speaker 3: business over a long period of time. There's nothing more exciting. 407 00:22:15,560 --> 00:22:19,240 Speaker 1: He do have some new people, you know, you've got 408 00:22:19,560 --> 00:22:23,560 Speaker 1: obviously a new CFO coming on board, but you've also 409 00:22:23,600 --> 00:22:27,439 Speaker 1: seeing some of your directors, long serving directors leave and 410 00:22:27,480 --> 00:22:29,359 Speaker 1: there has been a little bit of criticism I guess 411 00:22:30,280 --> 00:22:33,919 Speaker 1: in the past about Mainfrey and how long your directors serve. 412 00:22:34,440 --> 00:22:37,080 Speaker 1: You know, I guess what is your view more broadly 413 00:22:37,119 --> 00:22:40,600 Speaker 1: about director tenure and are you pleased with the people 414 00:22:40,600 --> 00:22:42,680 Speaker 1: that you're bringing on Well, I. 415 00:22:42,600 --> 00:22:45,040 Speaker 3: Don't think that we've got a new CEO. He worked 416 00:22:45,040 --> 00:22:48,200 Speaker 3: for twenty two years for us and as an assistant 417 00:22:48,320 --> 00:22:50,959 Speaker 3: to Tim Williams, who has just left, so I'm not 418 00:22:51,000 --> 00:22:53,800 Speaker 3: sure he can call him new after twenty two years 419 00:22:53,800 --> 00:22:57,639 Speaker 3: with us. But in terms of new people sitting around 420 00:22:57,680 --> 00:23:02,200 Speaker 3: the board table, Hailey and have joined us, and we're 421 00:23:02,200 --> 00:23:04,679 Speaker 3: so pleased to have them around the table. And Richard 422 00:23:05,400 --> 00:23:08,280 Speaker 3: had completed twenty eight years with us, and I think 423 00:23:08,280 --> 00:23:11,360 Speaker 3: that equated to one hundred and seventy two board meetings, 424 00:23:11,400 --> 00:23:14,440 Speaker 3: which are a little unusual. They're not a half day 425 00:23:14,480 --> 00:23:17,120 Speaker 3: meeting here in Auckland in some boardroom where you might 426 00:23:17,160 --> 00:23:18,679 Speaker 3: have a glass of gin at the end of the 427 00:23:18,680 --> 00:23:24,800 Speaker 3: board meeting. They are difficult meetings. They are taken all 428 00:23:24,800 --> 00:23:29,000 Speaker 3: around the world. The next board meeting we have starts 429 00:23:29,040 --> 00:23:32,320 Speaker 3: in Houston, goes to Dallas, then is in Chicago and 430 00:23:32,320 --> 00:23:36,960 Speaker 3: finishes in the Netherlands in Rotterdam and Amsterdam. So for 431 00:23:37,040 --> 00:23:39,680 Speaker 3: two days work, the directors are away for probably two 432 00:23:39,760 --> 00:23:42,120 Speaker 3: or more weeks, so it's a lot of hard work. 433 00:23:43,240 --> 00:23:46,560 Speaker 3: In terms of the tenure, we're looking for people to 434 00:23:47,000 --> 00:23:49,560 Speaker 3: in all parts of the business to have a career, 435 00:23:50,119 --> 00:23:52,640 Speaker 3: so why not around the board table. And in fact 436 00:23:53,760 --> 00:23:57,040 Speaker 3: some of the rubbish that you see even in terms 437 00:23:57,080 --> 00:24:01,080 Speaker 3: of the government departments where term is three years, well 438 00:24:01,160 --> 00:24:03,800 Speaker 3: you know, quite frankly, our directors will still be learning 439 00:24:03,840 --> 00:24:06,560 Speaker 3: the business after three years, so why not give them 440 00:24:06,600 --> 00:24:09,639 Speaker 3: longer time at the table to guide the business for 441 00:24:09,760 --> 00:24:13,359 Speaker 3: the long haul and to understand it better and rather 442 00:24:13,440 --> 00:24:16,040 Speaker 3: than be there for a short term and knowing nothing 443 00:24:16,160 --> 00:24:17,480 Speaker 3: making crazy decisions. 444 00:24:17,880 --> 00:24:21,199 Speaker 1: Why do you have your board meetings? You know you 445 00:24:21,240 --> 00:24:22,760 Speaker 1: do hold them all over the place. 446 00:24:23,119 --> 00:24:25,560 Speaker 3: Yeah, why not. You get to meet our people, get 447 00:24:25,600 --> 00:24:28,480 Speaker 3: to see our network, get to meet our customers, get 448 00:24:28,520 --> 00:24:31,479 Speaker 3: to see the land and the buildings that we're putting 449 00:24:31,480 --> 00:24:35,679 Speaker 3: our precious capital into. It allows the directors to be 450 00:24:35,840 --> 00:24:38,639 Speaker 3: really well informed and to be as close to the 451 00:24:38,680 --> 00:24:42,439 Speaker 3: business as those that are serving our customers. It's a 452 00:24:42,520 --> 00:24:44,000 Speaker 3: really important part of what we do. 453 00:24:44,920 --> 00:24:47,280 Speaker 1: You mentioned, of course you knew board members that have 454 00:24:47,359 --> 00:24:49,240 Speaker 1: come on, but you know, one thing that you have 455 00:24:49,280 --> 00:24:51,960 Speaker 1: spoken about is wanting to bring more women in to 456 00:24:52,080 --> 00:24:55,119 Speaker 1: your leadership ranks. You know, how are you going to 457 00:24:55,160 --> 00:24:55,560 Speaker 1: achieve that? 458 00:24:56,359 --> 00:24:59,240 Speaker 3: We're getting there? I mean, I think in the early days. 459 00:24:59,320 --> 00:25:02,960 Speaker 3: I mean remembering that there's three hundred and thirty seven branches, 460 00:25:03,080 --> 00:25:05,919 Speaker 3: and a branch manager is really in charge of the 461 00:25:05,960 --> 00:25:09,280 Speaker 3: business and has a P and L to answer to. 462 00:25:09,480 --> 00:25:12,880 Speaker 3: So therefore we've the idea is to increase the number 463 00:25:12,920 --> 00:25:15,400 Speaker 3: of women at that leadership level where they can have 464 00:25:15,440 --> 00:25:18,479 Speaker 3: the most impact in the business. And from there the 465 00:25:18,520 --> 00:25:22,480 Speaker 3: stars will continue to flourish and we'll find them in 466 00:25:22,520 --> 00:25:26,080 Speaker 3: the senior management team. Just unfortunately we haven't got that 467 00:25:26,200 --> 00:25:29,040 Speaker 3: many in that senior management team. But we're working really hard. 468 00:25:29,080 --> 00:25:32,479 Speaker 3: We've doubled the number of branch managers that are FEMA, 469 00:25:32,680 --> 00:25:35,320 Speaker 3: and we have some great women in the business that 470 00:25:35,359 --> 00:25:37,320 Speaker 3: will do wondrous things for us in the future. 471 00:25:37,680 --> 00:25:39,800 Speaker 1: Would you encourage women to get involved then in the 472 00:25:39,800 --> 00:25:41,760 Speaker 1: freight industry? You know, why would it be appealing? Do 473 00:25:41,760 --> 00:25:42,120 Speaker 1: you think? 474 00:25:42,640 --> 00:25:45,080 Speaker 3: Because it's a whole lot of fun, it's interesting, it's 475 00:25:45,080 --> 00:25:47,760 Speaker 3: different every day, and just like we would say to 476 00:25:47,920 --> 00:25:51,680 Speaker 3: men there that messaging is no different to men or women. 477 00:25:51,800 --> 00:25:55,200 Speaker 3: It's a fun industry. It's a lot of hard work. 478 00:25:56,359 --> 00:25:58,560 Speaker 3: But if you want to have some fun and work 479 00:25:58,640 --> 00:26:03,399 Speaker 3: hard and learn along the way, than Mainfred's to your career. 480 00:26:04,080 --> 00:26:06,160 Speaker 1: One of the other things that people often notice about 481 00:26:06,160 --> 00:26:10,760 Speaker 1: main Freight, of course, is your inspirational messages on your warehouses. 482 00:26:10,960 --> 00:26:12,840 Speaker 1: You know, how did that come about? And who's in 483 00:26:12,920 --> 00:26:13,760 Speaker 1: charge of packing them? 484 00:26:14,600 --> 00:26:19,080 Speaker 3: Oh, everyone has the opportunity to submit their saying, but 485 00:26:19,280 --> 00:26:21,480 Speaker 3: actually the reality is they're on the back of every 486 00:26:21,520 --> 00:26:23,919 Speaker 3: one of those trucks that they might follow on the 487 00:26:23,920 --> 00:26:27,679 Speaker 3: motorway or on the roads, and then we pluck those 488 00:26:27,800 --> 00:26:30,320 Speaker 3: and put them on the sign at the airport. So 489 00:26:31,400 --> 00:26:34,880 Speaker 3: there's about twelve hundred. We're really careful as to who 490 00:26:34,920 --> 00:26:39,119 Speaker 3: submits and what they submit more importantly, but they're a 491 00:26:39,160 --> 00:26:42,120 Speaker 3: bit of fun. They're a bit of soul searching, bring 492 00:26:42,160 --> 00:26:45,879 Speaker 3: a smile to the face, or actually change the mind 493 00:26:45,920 --> 00:26:49,080 Speaker 3: of someone as they are starting their day or finishing 494 00:26:49,119 --> 00:26:53,080 Speaker 3: their day. It just might bring an intelligent message that 495 00:26:53,160 --> 00:26:54,800 Speaker 3: prompts a thought process for them. 496 00:26:55,280 --> 00:26:57,879 Speaker 1: So have you got a favorite inspirational quote yourself? And 497 00:26:57,920 --> 00:26:59,000 Speaker 1: have you submitted any? 498 00:27:01,440 --> 00:27:04,879 Speaker 3: Look? I guess I have the pleasure of being able 499 00:27:04,920 --> 00:27:09,360 Speaker 3: to vet the ones that are submitted, and often it's 500 00:27:09,400 --> 00:27:14,560 Speaker 3: a yes or no pretty quickly. I look, there's so many. 501 00:27:14,960 --> 00:27:17,120 Speaker 3: The man at the top of the mountain didn't fall there. 502 00:27:17,920 --> 00:27:21,439 Speaker 3: The one on the building as I got off the 503 00:27:21,480 --> 00:27:26,800 Speaker 3: plane Saturday morning was the optimist sees the donut, the 504 00:27:26,800 --> 00:27:31,280 Speaker 3: pessimist sees the hole in the donut. But I suppose 505 00:27:31,359 --> 00:27:34,359 Speaker 3: the best one, and I can't remember it word for word, 506 00:27:34,400 --> 00:27:39,400 Speaker 3: But it's life is not about arriving into the grave safely, 507 00:27:39,520 --> 00:27:42,960 Speaker 3: but actually slating and saying, holy shit, what a ride. 508 00:27:44,320 --> 00:27:47,240 Speaker 1: Thank you John for joining us, and thank you everybody 509 00:27:47,280 --> 00:27:50,040 Speaker 1: for tuning in. You can watch Shared Lunch on YouTube 510 00:27:50,400 --> 00:27:53,840 Speaker 1: or follow the podcast on your favorite podcast app. Leave 511 00:27:53,880 --> 00:27:55,520 Speaker 1: us a rating and tell us what you'd like to 512 00:27:55,520 --> 00:28:07,320 Speaker 1: hear about next Martewa. Building wealth is a lifelong journey, 513 00:28:07,480 --> 00:28:10,480 Speaker 1: one as unique as you are. We believe you need 514 00:28:10,480 --> 00:28:12,959 Speaker 1: different tools at different stages of your growth. 515 00:28:13,359 --> 00:28:16,840 Speaker 2: That's why we've launched a high interest flexible savings account 516 00:28:17,119 --> 00:28:20,040 Speaker 2: and the key we save a scheme too, share ease 517 00:28:20,400 --> 00:28:22,320 Speaker 2: for the money you've got big plans for