1
00:00:00,640 --> 00:00:03,760
Speaker 1: This business with the supermarkets and their pricing. Consumer New Zealand,

2
00:00:03,760 --> 00:00:05,640
Speaker 1: in case you didn't catch it yesterday, came out with

3
00:00:05,800 --> 00:00:09,760
Speaker 1: a petition which we should all sign, apparently, and they

4
00:00:09,800 --> 00:00:13,560
Speaker 1: want change. They want to stop prices being incorrectly labeled.

5
00:00:13,560 --> 00:00:15,040
Speaker 1: So when you go to the checkout and you scan

6
00:00:15,160 --> 00:00:17,520
Speaker 1: your receipts and something's different to what you expected, something

7
00:00:17,640 --> 00:00:20,040
Speaker 1: is different to what was on the shelf, then under

8
00:00:20,079 --> 00:00:22,840
Speaker 1: their plan, you would get a refund on the product

9
00:00:23,120 --> 00:00:26,120
Speaker 1: and you would get to take the product home for free.

10
00:00:26,800 --> 00:00:29,520
Speaker 1: The idea is that if you make the punishment more

11
00:00:29,560 --> 00:00:32,000
Speaker 1: than fit the crime, then they'll stop doing it, which

12
00:00:32,040 --> 00:00:35,920
Speaker 1: I get. But the supermarkets reckon and Consumer DZED calls

13
00:00:35,960 --> 00:00:39,040
Speaker 1: this spin. But they reckon that there's just too many products,

14
00:00:39,040 --> 00:00:44,640
Speaker 1: and they honestly make mistakes more often than not. It's

15
00:00:44,800 --> 00:00:47,239
Speaker 1: out by literally a few cents, you know, so like

16
00:00:47,280 --> 00:00:50,000
Speaker 1: five ninety nine instead of five ninety five. The key

17
00:00:50,080 --> 00:00:52,840
Speaker 1: question here is whether we think the supermarkets are doing

18
00:00:52,880 --> 00:00:57,200
Speaker 1: this on purpose, or whether they're just large organizations that

19
00:00:57,280 --> 00:01:00,920
Speaker 1: occasionally get small things wrong and wreck the errors when

20
00:01:00,960 --> 00:01:04,319
Speaker 1: they're spotted and give refunds where necessary and where people

21
00:01:04,440 --> 00:01:07,920
Speaker 1: have asked for them. If we're saying they are deliberately

22
00:01:08,000 --> 00:01:11,280
Speaker 1: doing this, that's a whole other thing. And I'm not

23
00:01:11,319 --> 00:01:14,120
Speaker 1: saying that supermarkets should be given a hall pass here.

24
00:01:14,760 --> 00:01:17,480
Speaker 1: But if we're talking about a few million dollars a year,

25
00:01:18,120 --> 00:01:20,320
Speaker 1: which is what they think, it adds up to spread

26
00:01:20,319 --> 00:01:24,759
Speaker 1: over a population of five million people, plus the free

27
00:01:24,760 --> 00:01:27,440
Speaker 1: products and the cost of those, on top of refunds

28
00:01:27,480 --> 00:01:30,520
Speaker 1: that they would have to pay for, and the staff

29
00:01:30,520 --> 00:01:32,800
Speaker 1: hours of going around and checking all the prices. Again,

30
00:01:32,840 --> 00:01:35,520
Speaker 1: you've got to ask yourself if the potential payoff is

31
00:01:35,600 --> 00:01:38,360
Speaker 1: worth the cost of pushing a policy like that one.

32
00:01:39,760 --> 00:01:42,720
Speaker 1: For more from Early Edition with Ryan Bridge, listen live

33
00:01:42,840 --> 00:01:45,840
Speaker 1: to News Talks. It'd be from five am weekdays, or

34
00:01:45,920 --> 00:01:47,840
Speaker 1: follow the podcast on iHeartRadio.