1 00:00:00,080 --> 00:00:02,440 Speaker 1: The Privacy Commissioner is wanting the hunt to land a 2 00:00:02,440 --> 00:00:05,120 Speaker 1: flat should not come at the expense of privacy. He's 3 00:00:05,200 --> 00:00:09,399 Speaker 1: updated rental market guidelines around what information landlords can and 4 00:00:09,440 --> 00:00:12,639 Speaker 1: can't ask for. They can ask for names, proof of identity, 5 00:00:12,680 --> 00:00:15,920 Speaker 1: and legal residency status, but they can't ask for things 6 00:00:15,960 --> 00:00:20,759 Speaker 1: like bank statements, employment status, religious beliefs, or social media URLs. 7 00:00:21,400 --> 00:00:24,919 Speaker 1: Serena Gibbons is general manager of Auckland's Property Investor Association, 8 00:00:25,000 --> 00:00:28,319 Speaker 1: and she joins me, now, good morning, good morning, Chesska. 9 00:00:28,440 --> 00:00:31,680 Speaker 1: Thanks for having me this conversation. We've had this, haven't 10 00:00:31,680 --> 00:00:34,960 Speaker 1: we happened back in twenty twenty one? So are we 11 00:00:35,040 --> 00:00:38,520 Speaker 1: still seeing landlords asking for information they shouldn't. 12 00:00:39,440 --> 00:00:43,680 Speaker 2: No, we're not seeing on a wholesale scale that landlord's 13 00:00:43,680 --> 00:00:47,040 Speaker 2: asking for information that they shouldn't be. And look at Francesca. 14 00:00:47,040 --> 00:00:49,720 Speaker 2: I think before anyone jumps on like a sealem which 15 00:00:49,800 --> 00:00:52,800 Speaker 2: hunts against landlords and property managers, I will say this. 16 00:00:52,920 --> 00:00:56,800 Speaker 2: I've read the Commissioner's press release and the language in 17 00:00:56,840 --> 00:01:01,480 Speaker 2: there is very speculative and sort of what psa warning 18 00:01:01,560 --> 00:01:05,240 Speaker 2: in nature. You know, he's using words like could, might 19 00:01:05,560 --> 00:01:08,039 Speaker 2: may you know, he's certainly not saying that there's a 20 00:01:08,040 --> 00:01:11,920 Speaker 2: horde of landlords out there collecting information they shouldn't. This 21 00:01:12,040 --> 00:01:15,240 Speaker 2: is simply a reminder to the industry that, given the 22 00:01:15,240 --> 00:01:17,960 Speaker 2: summer months and students are going back to school now 23 00:01:18,000 --> 00:01:21,880 Speaker 2: and looking for flats, that everyone in the rental sector 24 00:01:21,920 --> 00:01:24,640 Speaker 2: should be very aware of their rights and obligations. 25 00:01:24,760 --> 00:01:28,120 Speaker 1: Serena, is there room for misinterpretation within rental roles or 26 00:01:28,120 --> 00:01:28,959 Speaker 1: are they pretty clear? 27 00:01:30,640 --> 00:01:32,679 Speaker 2: The rules are pretty clear. I think the one thing 28 00:01:32,720 --> 00:01:36,760 Speaker 2: I would say, because I've worked worthy Procy Commissioner's Office 29 00:01:36,840 --> 00:01:40,399 Speaker 2: in the past to create the last inspiration of the 30 00:01:40,440 --> 00:01:44,160 Speaker 2: guidance and the current one is in a big departure 31 00:01:44,200 --> 00:01:48,400 Speaker 2: from it, I would say, you know, with all due respects, 32 00:01:48,880 --> 00:01:52,640 Speaker 2: it would be helpful instead of producing two separate documents, 33 00:01:52,680 --> 00:01:56,720 Speaker 2: one targeting landlords and a separate one targeting tenants. If 34 00:01:56,760 --> 00:01:59,960 Speaker 2: you look at both documents side by side, the lad 35 00:02:00,040 --> 00:02:03,960 Speaker 2: language and the approach are very different, and that could 36 00:02:04,040 --> 00:02:09,400 Speaker 2: end up setting very different expectations for the two parties 37 00:02:09,400 --> 00:02:14,320 Speaker 2: engaging in residential tendency. So, really, you know, what might 38 00:02:14,360 --> 00:02:16,680 Speaker 2: have been more helpful is for there to be one 39 00:02:16,800 --> 00:02:21,160 Speaker 2: uniform document that both landlords and tenants can consult on 40 00:02:21,320 --> 00:02:24,560 Speaker 2: and get guidance on. One of the examples I can 41 00:02:24,560 --> 00:02:27,959 Speaker 2: give you is in the landlord document. The language is 42 00:02:28,080 --> 00:02:33,480 Speaker 2: very specific around the taking of photographs during property inspections 43 00:02:33,639 --> 00:02:37,640 Speaker 2: and it maps out in there are certain exceptions where 44 00:02:37,840 --> 00:02:42,960 Speaker 2: landlords certain exceptional instances where landlords can take images of 45 00:02:43,160 --> 00:02:46,560 Speaker 2: personal items, such as if they believe that these personal 46 00:02:46,600 --> 00:02:50,600 Speaker 2: items are pointed to a lawful act or breach of 47 00:02:50,600 --> 00:02:53,239 Speaker 2: the tendency agreement or tendency law, but none of that 48 00:02:53,400 --> 00:02:57,560 Speaker 2: is mentioned in the tenants guidance documents. Tens. The guidance 49 00:02:57,560 --> 00:03:01,080 Speaker 2: documents simply says that landlords and be too intrusive in 50 00:03:01,120 --> 00:03:04,400 Speaker 2: the way they take photographs during inspection. So I'm sure 51 00:03:04,440 --> 00:03:07,799 Speaker 2: you can see there. You know, with different languages, different guidances, 52 00:03:08,600 --> 00:03:11,320 Speaker 2: it lands everyone at a very different striking point and 53 00:03:11,320 --> 00:03:14,080 Speaker 2: when it comes to taking photographs, and that could create 54 00:03:14,320 --> 00:03:17,760 Speaker 2: some very complex disputes at the end of the line. 55 00:03:18,160 --> 00:03:20,240 Speaker 1: Thank you so much, Serena for talking us through that. 56 00:03:20,240 --> 00:03:24,239 Speaker 1: It was Serena Gibbons, general manager of Auckland's Property Investor Association. 57 00:03:25,200 --> 00:03:28,160 Speaker 1: For more from early edition with Ryan Bridge, Listen live 58 00:03:28,280 --> 00:03:31,280 Speaker 1: to news Talks it be from five am weekdays, or 59 00:03:31,360 --> 00:03:33,280 Speaker 1: follow the podcast on iHeartRadio,