1 00:00:00,040 --> 00:00:03,200 Speaker 1: Bill seeking to remove Good Friday and Easter Sundays restricted 2 00:00:03,240 --> 00:00:06,320 Speaker 1: trading days has been voted down. Politicians voted against at 3 00:00:06,360 --> 00:00:08,600 Speaker 1: seventy four to forty nine and a conscience vote. Carolyn 4 00:00:08,680 --> 00:00:12,120 Speaker 1: Young Retailing Z Good Evening, Go TOV on the show, Carolyn. 5 00:00:12,520 --> 00:00:13,640 Speaker 2: Callen, nice to be here. 6 00:00:13,760 --> 00:00:14,840 Speaker 1: You're disappointed with that. 7 00:00:16,160 --> 00:00:19,720 Speaker 2: We are really because you know, it's a good opportunity. 8 00:00:19,800 --> 00:00:24,240 Speaker 2: It was a good opportunity for the trading shop trading 9 00:00:24,239 --> 00:00:27,800 Speaker 2: hours to be aligned with other places around the world. 10 00:00:27,880 --> 00:00:30,920 Speaker 2: And with online trading, you can buy anything. People will 11 00:00:30,960 --> 00:00:34,080 Speaker 2: be online on Christmas Day, purchasing, making purchases ahead of 12 00:00:34,080 --> 00:00:38,240 Speaker 2: Boxing Day, stores on the on Boxing Day, and there's 13 00:00:38,240 --> 00:00:42,239 Speaker 2: nothing to stop someone trading online. So why would not 14 00:00:42,440 --> 00:00:45,320 Speaker 2: be sensible for someone for a store to be able 15 00:00:45,320 --> 00:00:47,239 Speaker 2: to be open should they want to be open on 16 00:00:47,479 --> 00:00:51,000 Speaker 2: Easter Friday or the Friday for Sunday. 17 00:00:51,120 --> 00:00:53,479 Speaker 1: Well, I think it's the staff. It's the staff, isn't it. 18 00:00:53,479 --> 00:00:57,960 Speaker 1: It's giving everybody a day off together as one. I mean, 19 00:00:58,000 --> 00:00:59,720 Speaker 1: sure people can shop online, but you don't have to 20 00:00:59,720 --> 00:01:00,760 Speaker 1: manage physical store. 21 00:01:01,960 --> 00:01:04,320 Speaker 2: Well, I think the thing about that is that that 22 00:01:04,400 --> 00:01:06,440 Speaker 2: we're not all the same, and so the fact that 23 00:01:06,520 --> 00:01:10,240 Speaker 2: people think that everybody wants to have the day off 24 00:01:10,280 --> 00:01:12,959 Speaker 2: with their family on that day. Some people might rather 25 00:01:13,040 --> 00:01:15,160 Speaker 2: work and get the penal rates and then be able 26 00:01:15,200 --> 00:01:18,320 Speaker 2: to take the day and lose that they get as 27 00:01:18,319 --> 00:01:20,840 Speaker 2: an alternate public holiday that they could go to their 28 00:01:21,840 --> 00:01:24,559 Speaker 2: son or daughter's school sports day or see their play 29 00:01:24,640 --> 00:01:26,520 Speaker 2: or something like that which they couldn't do any other time. 30 00:01:26,800 --> 00:01:30,039 Speaker 2: Fair enough, Sometimes that can give you greater flexibility some options. 31 00:01:30,080 --> 00:01:31,679 Speaker 1: Are you giving up on this now? Is as dead 32 00:01:31,720 --> 00:01:32,120 Speaker 1: in the water? 33 00:01:33,680 --> 00:01:36,080 Speaker 2: Look, I think it'll come background again. It pops us 34 00:01:36,080 --> 00:01:39,440 Speaker 2: here up every time. We'll be looking to make it 35 00:01:39,600 --> 00:01:40,960 Speaker 2: just like. 36 00:01:40,200 --> 00:01:43,200 Speaker 1: Just likeas it'll be back next year. Hey, let's talk 37 00:01:43,240 --> 00:01:46,640 Speaker 1: about this this ComCom thing. So the comments question has 38 00:01:46,680 --> 00:01:49,600 Speaker 1: come out that got a draft proposal for reducing Visa 39 00:01:49,640 --> 00:01:53,000 Speaker 1: and master Card payment fees that we pay, which the 40 00:01:53,080 --> 00:01:55,760 Speaker 1: well the retailers pay and then we pay. And now 41 00:01:55,880 --> 00:02:00,400 Speaker 1: MasterCard has released a statement suggesting that some retailers pass 42 00:02:00,440 --> 00:02:04,560 Speaker 1: on more fees than they are actually charged do they. 43 00:02:05,800 --> 00:02:08,959 Speaker 2: Look, it's a complicated space. What we can say and 44 00:02:09,280 --> 00:02:11,600 Speaker 2: somewhat I guess is a short answer. But the long 45 00:02:11,639 --> 00:02:15,120 Speaker 2: answer is that the merchant service fee, which is a 46 00:02:15,280 --> 00:02:20,080 Speaker 2: total fee that retailers pay. Retailers and hospitality businesses pay 47 00:02:20,200 --> 00:02:25,320 Speaker 2: to accept transactions via those rails. There's up to six 48 00:02:25,440 --> 00:02:28,040 Speaker 2: providers in there that are all taking a piece of 49 00:02:28,040 --> 00:02:31,560 Speaker 2: the pie. For a retailer, it's a really complex space 50 00:02:31,600 --> 00:02:35,280 Speaker 2: to really understand what your total fees are. So there's 51 00:02:35,280 --> 00:02:37,639 Speaker 2: a couple of problems. One is that when you pay 52 00:02:37,840 --> 00:02:39,760 Speaker 2: on the terminal, you go there and you pay a 53 00:02:39,760 --> 00:02:41,160 Speaker 2: lot of people think about it as being the f 54 00:02:41,200 --> 00:02:44,800 Speaker 2: pos terminal, but it's a terminal. Those terminals don't have 55 00:02:44,880 --> 00:02:48,600 Speaker 2: the ability to put differential fees on them, so you should. 56 00:02:49,000 --> 00:02:51,600 Speaker 2: What we want the terminal providers, and what we wrote 57 00:02:51,639 --> 00:02:53,720 Speaker 2: to the Comics Commission about was actually that the terminal 58 00:02:53,720 --> 00:02:56,920 Speaker 2: foot providers need to be able to pay differential fees 59 00:02:56,960 --> 00:02:59,800 Speaker 2: for a debit transaction or a credit transaction. That would 60 00:02:59,800 --> 00:03:04,560 Speaker 2: go some way to alleviating that, I think also simplifying 61 00:03:04,600 --> 00:03:08,480 Speaker 2: the system so that everybody understands what the total fees are. 62 00:03:09,320 --> 00:03:12,840 Speaker 2: The draft that's come back to the Commerce Commission goes 63 00:03:13,040 --> 00:03:15,320 Speaker 2: some way to some of the things that we're looking for, 64 00:03:15,360 --> 00:03:21,640 Speaker 2: which is lower fees. But actually we our submission was 65 00:03:21,680 --> 00:03:24,840 Speaker 2: ready about we think that if the Commerce Commission wants 66 00:03:24,840 --> 00:03:26,720 Speaker 2: the fees to be at one percential lower, which is 67 00:03:26,760 --> 00:03:29,960 Speaker 2: what they stated in their draft documentation for consultation. They 68 00:03:29,960 --> 00:03:33,639 Speaker 2: should regulate the total fee because we know that interchange 69 00:03:33,680 --> 00:03:34,960 Speaker 2: is only one part of the pace. 70 00:03:35,000 --> 00:03:37,160 Speaker 1: So they haven't done. Yeah, they haven't done. In short, 71 00:03:37,200 --> 00:03:39,440 Speaker 1: can you give me just a really short yearse or no? Here, 72 00:03:40,200 --> 00:03:44,480 Speaker 1: after this draft proposal has been released, our consumer is 73 00:03:44,520 --> 00:03:46,960 Speaker 1: going to get cheaper fees at the terminal. 74 00:03:49,120 --> 00:03:53,760 Speaker 2: Well, retailers will eventually get cheaper fees and consumers will 75 00:03:53,800 --> 00:03:57,400 Speaker 2: as well because the COMMICS Commission will be regulate the. 76 00:03:57,480 --> 00:04:00,000 Speaker 1: Longer judge so long as they're passed on. Carolyn, that's 77 00:04:00,080 --> 00:04:03,000 Speaker 1: the key, Carolyn Young, retail in Z sixteen after five. 78 00:04:03,640 --> 00:04:06,800 Speaker 1: For more from Hither Duplessy Allen Drive, listen live to 79 00:04:06,920 --> 00:04:09,920 Speaker 1: News Talks it B from four pm weekdays, or follow 80 00:04:09,960 --> 00:04:11,760 Speaker 1: the podcast on iHeartRadio