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Speaker 1: We return this Monday morning to the plight of ACC.

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Speaker 1: So we told you Friday, they're on the whole to

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Speaker 1: the tune of billions. The annual deficits one point five

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Speaker 1: billion total now thirteen point eight billion. So what do

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Speaker 1: you do about that? Megan Main's the ACC chief executive

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Speaker 1: and as with as Megan morning, good morning, mate. Is

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Speaker 1: the one point five billion it for annual deficits or

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Speaker 1: we got more where that came from?

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Speaker 2: You think, yeah, Mike, Look, we're working really hard, you know,

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Speaker 2: to turn that performance around. And you know, last year

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Speaker 2: I spoke to you about a seven point two billion

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Speaker 2: dollar deficit, so clearly you know things are improving, but

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Speaker 2: it's a you know, it's a big ship to turn around,

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Speaker 2: and we've got a lot of work to do to

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Speaker 2: make sure, simply put, that you know that we're getting

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Speaker 2: people rehabilitated faster, that we're providing the right support to people,

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Speaker 2: and that we're not funding the things that aren't covered

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Speaker 2: by ACC. So they all make a difference.

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Speaker 1: Is there a lot of that? What's the real issue?

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Speaker 1: Is is it the levies that need to rise, is

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Speaker 1: it the return on investments you're not getting, or is

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Speaker 1: it just a lot of people lining up for a

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Speaker 1: lot of expensive treatment.

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Speaker 2: Also, look at the mix of things, Mike, as you've

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Speaker 2: just called out, you know, our investment fund is performing

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Speaker 2: really well this year. We didn't have any of any

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Speaker 2: big court decisions that essentially expanded the boundary of what

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Speaker 2: we provide. But also, you know, we've been really focused

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Speaker 2: on improving rehabilitation, getting back to those basics, doing the

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Speaker 2: things in our control, but also working with providers to

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Speaker 2: make sure that we're not under or over servicing clients,

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Speaker 2: working with employers to keep people connected to work so

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Speaker 2: they get back to work sooner. It's there isn't one

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Speaker 2: silver bullet, it's every interaction every day by all of

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Speaker 2: our frontline client facing people.

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Speaker 1: How much of the costs is simply cost plus accounting

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Speaker 1: people sending you a bigger bill.

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Speaker 2: Oh look, Mike, you know we work really closely with

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Speaker 2: our to get the best value for money. You know,

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Speaker 2: the big driver is demand. You know, the costs have

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Speaker 2: gone up by more than inflation and more than population growth,

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Speaker 2: and so we're really focused, as I say, on just

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Speaker 2: getting the right things to the right people at the

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Speaker 2: right time.

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Speaker 1: You're going to have to get the mental stuff, the

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Speaker 1: mental health stuff off your books and if you do,

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Speaker 1: does that actually change anything?

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Speaker 2: Yeah? You know, our job is to implement and operationalize

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Speaker 2: the legislation, and so that's what we do. We've been

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Speaker 2: working all year to get ready to implement the operational

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Speaker 2: changes that came from that court decision last year. You know,

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Speaker 2: it's a big scheme. It's eight billion dollars a year

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Speaker 2: that is across all sorts of types of claims.

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Speaker 1: Are you confident or not?

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Speaker 2: I'm confident. I feel like you know, it's a cliche,

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Speaker 2: back to basics, but it really is about getting back

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Speaker 2: to good case management, working differently with providers to make

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Speaker 2: sure we're getting the right level of support to people,

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Speaker 2: getting one to one case management to particularly people who

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Speaker 2: are off work, and getting weekly compensation to keep them

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Speaker 2: connected to work. We've got a lot more work to do,

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Speaker 2: but I know, you know, we've got a big team

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Speaker 2: who are working hard every day. They're committed to that,

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Speaker 2: and you know we're already seeing the improvements. The first

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Speaker 2: three months of this new financial year has seen even

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Speaker 2: more improvement and we've just got to stay that course.

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Speaker 1: All right, Good to talk to you, appreciate it and

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Speaker 1: I wish you well Megan Mine, who's the ACC chief executive.

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