1 00:00:09,093 --> 00:00:11,972 Speaker 1: You're listening to a podcast from News Talk, said B. 2 00:00:12,373 --> 00:00:16,173 Speaker 1: Follow this and our wide range of podcasts now on iHeartRadio. 3 00:00:17,493 --> 00:00:21,653 Speaker 1: The big Stories, the leak issues, the big trends, and 4 00:00:21,933 --> 00:00:25,693 Speaker 1: everything in between. It's Matt Heath and Tyler Adams Afternoon, 5 00:00:25,853 --> 00:00:28,053 Speaker 1: SQUI gooda News Talk sed B. 6 00:00:30,053 --> 00:00:33,373 Speaker 2: Very good afternoon, Jie. Welcome into the show. Great to 7 00:00:33,412 --> 00:00:35,493 Speaker 2: have you with us as always. Hope you're doing pretty 8 00:00:35,493 --> 00:00:37,973 Speaker 2: well if you are in this wonderful country of house. 9 00:00:38,053 --> 00:00:38,253 Speaker 3: Get I. 10 00:00:38,333 --> 00:00:40,653 Speaker 4: Matt, Yeah, thanks so much for tuning in. One hundred 11 00:00:41,053 --> 00:00:43,132 Speaker 4: eighty ten eighty is the number. Nine two nine two 12 00:00:43,213 --> 00:00:45,453 Speaker 4: is the text number. We're coming to you live from 13 00:00:45,573 --> 00:00:47,973 Speaker 4: Hamilton today. It's a bit of a surprise visit, as 14 00:00:47,973 --> 00:00:52,333 Speaker 4: we were saying before. As we're saying before, we were 15 00:00:52,333 --> 00:00:54,813 Speaker 4: supposed to be in Totongo right now because we're Tyler 16 00:00:54,853 --> 00:00:57,893 Speaker 4: and I are hosting the Totong of Business Awards tonight. 17 00:00:58,013 --> 00:00:59,813 Speaker 2: Very much looking forward to that. But what a morning 18 00:00:59,933 --> 00:01:01,693 Speaker 2: we were supposed to be there. We headed out to 19 00:01:01,733 --> 00:01:05,333 Speaker 2: the airport early. I arrived. They said, I tried to 20 00:01:05,453 --> 00:01:08,573 Speaker 2: check in. They're like, nah, no check in. I went 21 00:01:08,613 --> 00:01:10,333 Speaker 2: to the counter and they see it in New Zealand, 22 00:01:10,373 --> 00:01:13,812 Speaker 2: SAIDs the flight's been over booked, so you've been put 23 00:01:13,853 --> 00:01:16,973 Speaker 2: on stand boy, stand by. And I've heard that hemming 24 00:01:17,013 --> 00:01:19,092 Speaker 2: in America before, but I've never experienced in New Zealand. 25 00:01:19,133 --> 00:01:22,813 Speaker 2: So the flight was booked by you know, the organizers 26 00:01:23,773 --> 00:01:27,733 Speaker 2: six months ago, a long time ago. And then it's 27 00:01:27,773 --> 00:01:29,092 Speaker 2: certainly been my app a long time. 28 00:01:29,173 --> 00:01:33,413 Speaker 4: But then because there were some counseled flights and totong yesterday, 29 00:01:33,813 --> 00:01:37,853 Speaker 4: they just kick you off. Oversold the flight exactly, and 30 00:01:37,853 --> 00:01:40,572 Speaker 4: so now you're on standby. Anyway, managed to get on 31 00:01:40,613 --> 00:01:44,012 Speaker 4: earlier flight. Meet Tyler when he finally finds with the 32 00:01:44,292 --> 00:01:46,732 Speaker 4: quarruas he was at the wrong one. Took me a while, 33 00:01:46,773 --> 00:01:48,093 Speaker 4: he didn't know there was a regional one. 34 00:01:48,093 --> 00:01:49,253 Speaker 2: It was lovely in the regional one. 35 00:01:49,253 --> 00:01:51,693 Speaker 4: Oh, the regional ones, fantastic, beautiful. They've upgraded it in 36 00:01:51,733 --> 00:01:54,573 Speaker 4: the last well, probably probably ten years ago now actually, 37 00:01:55,133 --> 00:01:58,933 Speaker 4: but anyway, that's by the bye. And then the flight 38 00:01:59,013 --> 00:02:03,293 Speaker 4: hits delayed, delayed, delayed, They found another flight to be 39 00:02:03,373 --> 00:02:05,853 Speaker 4: by and delayed, delayed, delayed. Get on the flight. They go, oh, 40 00:02:05,893 --> 00:02:08,933 Speaker 4: we can't take off. We've got ash in the volcanic 41 00:02:08,933 --> 00:02:09,533 Speaker 4: ash in the air. 42 00:02:09,613 --> 00:02:12,933 Speaker 2: White Islands. Yeah, I've no good again. 43 00:02:12,773 --> 00:02:16,692 Speaker 4: So disembark. We go back in, sit in, the sit 44 00:02:16,773 --> 00:02:20,893 Speaker 4: around for a bunch of hours. Back in everyone's on, 45 00:02:20,933 --> 00:02:22,733 Speaker 4: We're about to take off and then the pilot comes out, 46 00:02:22,773 --> 00:02:25,333 Speaker 4: lovely man, and can I just say that the New 47 00:02:25,413 --> 00:02:27,653 Speaker 4: Zealand staff for fantastic through this. But the pilot comes 48 00:02:27,653 --> 00:02:30,292 Speaker 4: out and says, I'm so sorry, I am so sorry. 49 00:02:31,453 --> 00:02:33,293 Speaker 4: I wasn't even supposed to be here. Look at my shirt, 50 00:02:33,293 --> 00:02:36,213 Speaker 4: it's not even ironed. We're all hands on the pump 51 00:02:36,252 --> 00:02:36,773 Speaker 4: here there. 52 00:02:36,813 --> 00:02:39,613 Speaker 2: What happened? Yeah, yeah, yeah, so folks, I was sitting 53 00:02:39,693 --> 00:02:41,613 Speaker 2: in the Cordoo lounge waiting for map because we got 54 00:02:41,613 --> 00:02:43,293 Speaker 2: put on different flights in the inn with all this 55 00:02:43,373 --> 00:02:45,933 Speaker 2: bumping on and off, and so you did the league 56 00:02:45,933 --> 00:02:47,693 Speaker 2: work mate, We've got a lot of steps and getting 57 00:02:47,693 --> 00:02:48,333 Speaker 2: on off. 58 00:02:48,173 --> 00:02:49,453 Speaker 4: And then we were kicked off and then we're like, 59 00:02:49,493 --> 00:02:52,093 Speaker 4: hang on now, how can we possibly do this for 60 00:02:52,333 --> 00:02:54,613 Speaker 4: our show plus get to Totong and to do the awards. 61 00:02:54,613 --> 00:02:58,213 Speaker 4: So I came up with the brilliant plan. I'll get 62 00:02:58,213 --> 00:03:01,293 Speaker 4: my car and we'll fang down and we'll set up 63 00:03:01,293 --> 00:03:04,133 Speaker 4: a studio in Hamilton as a stop gap. We'll do 64 00:03:04,213 --> 00:03:06,933 Speaker 4: the show here and then we'll blast down to Totong 65 00:03:06,972 --> 00:03:09,253 Speaker 4: and do the awards, and we'll run on stage. By 66 00:03:09,293 --> 00:03:11,252 Speaker 4: the time we get there will be on pretty much. 67 00:03:11,373 --> 00:03:15,013 Speaker 4: Run jump out the car, run on stage and do 68 00:03:15,093 --> 00:03:15,653 Speaker 4: the show. 69 00:03:15,493 --> 00:03:17,773 Speaker 2: Whatever it takes. And there'll be no iron shirts. I 70 00:03:17,813 --> 00:03:19,533 Speaker 2: was going to polish my boots. No time for that. 71 00:03:19,853 --> 00:03:22,653 Speaker 4: No, oh, we won't have iron shirts. No. 72 00:03:22,653 --> 00:03:23,573 Speaker 2: No, one's a lot of scruffy. 73 00:03:23,893 --> 00:03:26,053 Speaker 4: No one's got iron shirts today. So if there's any 74 00:03:26,133 --> 00:03:29,692 Speaker 4: technical problems in the next three hours, that's because we've 75 00:03:29,693 --> 00:03:34,813 Speaker 4: patched together a studio in Hamilton, blame White Islands. Beautiful studio, 76 00:03:34,853 --> 00:03:38,013 Speaker 4: though you describe it as old school. It's bright yellow 77 00:03:38,933 --> 00:03:42,253 Speaker 4: sort of. You know, there's a lot of radio memorabilia 78 00:03:42,293 --> 00:03:42,973 Speaker 4: from back in the day. 79 00:03:43,013 --> 00:03:45,413 Speaker 2: Some of the soundproofing is chipping away a little bit. 80 00:03:45,453 --> 00:03:47,773 Speaker 2: But yeah, lovely to be in here. Smells nice, smells lovely, 81 00:03:48,293 --> 00:03:52,253 Speaker 2: good place, Hamilton. Right on to today's show after three o'clock. 82 00:03:52,293 --> 00:03:54,573 Speaker 2: We won't ever talk about green washing. This is after 83 00:03:54,613 --> 00:03:57,533 Speaker 2: a complaint has been filed with the Advertising Standards Authority 84 00:03:57,533 --> 00:04:01,693 Speaker 2: accusing Mazda of green washing over a promotion that claims 85 00:04:01,693 --> 00:04:04,573 Speaker 2: five trees are planted for every new car sold through 86 00:04:04,573 --> 00:04:07,733 Speaker 2: its partnership with trees that count. So lawyers for Climate 87 00:04:07,773 --> 00:04:11,173 Speaker 2: Action music, and they argue the advertising misleadingly suggests the 88 00:04:11,213 --> 00:04:14,333 Speaker 2: trees can offset a vehicle's emission, when in reality the 89 00:04:14,373 --> 00:04:20,133 Speaker 2: impact is extremely small. Five freeze green washing. 90 00:04:21,013 --> 00:04:23,652 Speaker 4: You know, look, I'm probably not the person that worries 91 00:04:23,693 --> 00:04:25,973 Speaker 4: as much about things like that as other people. But 92 00:04:26,053 --> 00:04:29,093 Speaker 4: what really really annoys me is when someone pretends to 93 00:04:29,093 --> 00:04:32,173 Speaker 4: do something for the environment but they aren't at all, 94 00:04:32,173 --> 00:04:34,173 Speaker 4: and we can all consider most of them. I mean, 95 00:04:34,613 --> 00:04:38,413 Speaker 4: you know the one use bag band for example, when 96 00:04:38,413 --> 00:04:41,413 Speaker 4: the bags are banned, but everyone's carrying out their dish 97 00:04:41,573 --> 00:04:45,413 Speaker 4: washing powder in a full plastic whole operation. You go, 98 00:04:45,533 --> 00:04:48,933 Speaker 4: this isn't making any difference at allah. Yeah, greenwashing. It's 99 00:04:48,933 --> 00:04:52,093 Speaker 4: a terrible evil upon the world because you are trying 100 00:04:52,133 --> 00:04:55,693 Speaker 4: to emotionally engage with people and say that you were 101 00:04:55,733 --> 00:04:58,413 Speaker 4: doing something so they feel like they are doing their 102 00:04:58,493 --> 00:05:01,813 Speaker 4: bit for the environment, when really you are just tricking 103 00:05:01,853 --> 00:05:05,213 Speaker 4: them and you're using their good will to sell your product, 104 00:05:05,373 --> 00:05:06,333 Speaker 4: you know. Green washing. 105 00:05:06,413 --> 00:05:08,733 Speaker 2: Yep, terrible. Looking forward to your thoughts on that one 106 00:05:08,733 --> 00:05:11,093 Speaker 2: after three o'clock. After two o'clock, and you might have 107 00:05:11,133 --> 00:05:13,333 Speaker 2: just heard this in the news retail new Zealand says 108 00:05:13,373 --> 00:05:17,333 Speaker 2: expanding citizens arrest powers under the Crime's Amendment Bill would 109 00:05:17,493 --> 00:05:20,973 Speaker 2: increase safety risks rather than reduce crime. It's in front 110 00:05:20,973 --> 00:05:23,613 Speaker 2: of the Justice Select Committee as we speak, and if 111 00:05:23,613 --> 00:05:26,133 Speaker 2: it goes ahead, it would allow anyone, including children, to 112 00:05:26,253 --> 00:05:30,093 Speaker 2: detain and restrain people for any perceived offense that could 113 00:05:30,453 --> 00:05:34,373 Speaker 2: permit force to defend property. So retail New Zealand is 114 00:05:34,413 --> 00:05:37,773 Speaker 2: warning this could encourage offenders to arm themselves, putting staff 115 00:05:37,773 --> 00:05:40,333 Speaker 2: and customers at greater risk. Cross stores are not equipped 116 00:05:40,453 --> 00:05:43,453 Speaker 2: to detain offenders and police resources are already stretched. 117 00:05:44,253 --> 00:05:48,373 Speaker 4: Yeah, well, I don't know. This is this whole issue 118 00:05:48,813 --> 00:05:52,493 Speaker 4: that this catastrophizing that there's going to be some kind 119 00:05:52,493 --> 00:05:56,573 Speaker 4: of outburst of vigilante batman behavior. What it really is 120 00:05:56,853 --> 00:05:59,253 Speaker 4: and this annoys me. It's the safety obsessive culture and 121 00:05:59,293 --> 00:06:03,093 Speaker 4: this deciding that citizens can't make any decisions in the 122 00:06:03,173 --> 00:06:07,493 Speaker 4: life that with the infantilization of New Zealand, no one 123 00:06:07,573 --> 00:06:10,373 Speaker 4: who can't deal with the situation isn't going to get involved. 124 00:06:10,773 --> 00:06:13,813 Speaker 4: You're not going to have people just beating the crap 125 00:06:13,853 --> 00:06:16,813 Speaker 4: out of someone because they've grabbed some chewing gum. Just 126 00:06:16,893 --> 00:06:20,293 Speaker 4: give some, you know, have some, give some help to 127 00:06:20,373 --> 00:06:23,293 Speaker 4: people that are in bad situations with theft and what 128 00:06:23,333 --> 00:06:26,133 Speaker 4: they can't do. But give some trust to the citizens 129 00:06:26,173 --> 00:06:28,893 Speaker 4: of New Zealand, the good citizens, not the people doing 130 00:06:28,893 --> 00:06:31,093 Speaker 4: the stealing. The people that aren't doing the stealing are 131 00:06:31,173 --> 00:06:34,413 Speaker 4: the good people that will use this in a sensible fashion. 132 00:06:34,413 --> 00:06:37,013 Speaker 2: It's about protection, right because I think that's happening anyway. 133 00:06:37,013 --> 00:06:39,253 Speaker 2: But right now, this is the problem, is that anybody 134 00:06:39,293 --> 00:06:40,853 Speaker 2: wants to do the right thing and stand up and 135 00:06:40,853 --> 00:06:44,653 Speaker 2: be a good citizen, they can be at the wrong 136 00:06:44,693 --> 00:06:45,293 Speaker 2: side of the law. 137 00:06:45,493 --> 00:06:49,493 Speaker 4: Anytime we try and do anything, it's just catastrophizing. It's like, no, 138 00:06:49,613 --> 00:06:53,933 Speaker 4: it'll be vigilante justice. We're bringing more violence into the stores. No, 139 00:06:54,333 --> 00:06:57,253 Speaker 4: it might work as a deterrent, and it might. It 140 00:06:57,413 --> 00:07:00,613 Speaker 4: might just embolden a good person to do a good 141 00:07:00,693 --> 00:07:03,333 Speaker 4: thing in a safe way because they're smart enough to 142 00:07:03,333 --> 00:07:04,013 Speaker 4: know the difference. 143 00:07:04,293 --> 00:07:07,333 Speaker 2: Yeah, looking forward to that after two o'clock and keen 144 00:07:07,373 --> 00:07:09,493 Speaker 2: on your thoughts them Right now, let's have a chat 145 00:07:09,493 --> 00:07:11,493 Speaker 2: about Air New Zealand says you would have seen more 146 00:07:11,533 --> 00:07:15,013 Speaker 2: bad news for the airline, announcing it will cut some 147 00:07:15,333 --> 00:07:18,413 Speaker 2: flights due to what it calls unprecedented jet fuel prices 148 00:07:18,493 --> 00:07:21,253 Speaker 2: due to the conflict in a RAN Chief executive Nick 149 00:07:21,293 --> 00:07:24,053 Speaker 2: Hill Ravashanka says about one thousand and one one hundred 150 00:07:24,093 --> 00:07:27,093 Speaker 2: flights will be consolidated over the next six to eight weeks, 151 00:07:27,133 --> 00:07:31,213 Speaker 2: affecting around forty four thousand customers. That means roughly five 152 00:07:31,253 --> 00:07:34,013 Speaker 2: percent of the flights between now and early May will 153 00:07:34,173 --> 00:07:34,853 Speaker 2: be cut. 154 00:07:35,253 --> 00:07:37,213 Speaker 4: The stick says, you guys are a bunch of whiners. 155 00:07:37,253 --> 00:07:39,773 Speaker 4: You can't blame Air New Zealand for a volcano exploding 156 00:07:40,253 --> 00:07:43,013 Speaker 4: that what are you listening to? At what point did 157 00:07:43,053 --> 00:07:47,093 Speaker 4: anyone blame Air New Zealand for the volcano exploding? What 158 00:07:47,253 --> 00:07:48,813 Speaker 4: do people here. 159 00:07:48,973 --> 00:07:53,653 Speaker 2: Are you listening? So clearly we didn't blame this situation. 160 00:07:53,773 --> 00:07:56,173 Speaker 2: You know, they got no control over White Island. Be 161 00:07:56,293 --> 00:07:58,413 Speaker 2: magic if they did, that might help their fortunes, But 162 00:07:58,453 --> 00:08:00,053 Speaker 2: they don't have any control over White Island. 163 00:08:00,213 --> 00:08:03,373 Speaker 4: Imagine just making something up that you've heard and then 164 00:08:03,413 --> 00:08:08,013 Speaker 4: texting and about it. Anyway, By the way, look, things 165 00:08:08,013 --> 00:08:11,253 Speaker 4: in the world affect airlines, and there's things in the 166 00:08:11,253 --> 00:08:14,173 Speaker 4: world that that airlines have no control over. And in 167 00:08:14,213 --> 00:08:18,373 Speaker 4: New Zealand has had its well publicized challenges and this 168 00:08:18,533 --> 00:08:20,813 Speaker 4: is just the latest. What's happening in the Middle East 169 00:08:20,893 --> 00:08:23,853 Speaker 4: isn't isn't their fault obviously obviously, And it's the last 170 00:08:23,853 --> 00:08:26,173 Speaker 4: thing that in New Zealand needed, right, I mean, they 171 00:08:26,253 --> 00:08:29,013 Speaker 4: must be looking at that, they've just posted this loss, 172 00:08:29,293 --> 00:08:32,053 Speaker 4: and they're just looking at a bunch of bunch of things, 173 00:08:32,173 --> 00:08:37,613 Speaker 4: a bunch of challenges around their engines, around fuel prices, 174 00:08:37,612 --> 00:08:40,013 Speaker 4: a lot of things. Right, We've all heard them, and 175 00:08:40,053 --> 00:08:44,892 Speaker 4: then this happens. So you know, it's not their faults. 176 00:08:44,533 --> 00:08:45,613 Speaker 2: Kicking someone while they're down. 177 00:08:45,732 --> 00:08:48,293 Speaker 4: But when a brand goes through tough times, that's when 178 00:08:48,372 --> 00:08:50,053 Speaker 4: their brand capital comes into. 179 00:08:49,892 --> 00:08:50,813 Speaker 2: Play, right, correct. 180 00:08:51,093 --> 00:08:53,173 Speaker 4: And I was talking about brand capital before, and I 181 00:08:53,173 --> 00:08:55,453 Speaker 4: was wondering where I got that word from, and so 182 00:08:55,453 --> 00:08:59,813 Speaker 4: I looked at up. But it's the intangible strategic asset 183 00:08:59,933 --> 00:09:04,172 Speaker 4: representing I'm just reading this definition the community of value, awareness, 184 00:09:04,213 --> 00:09:08,293 Speaker 4: and trust a company builds around its brand, enabling competitive advantage, 185 00:09:08,492 --> 00:09:12,012 Speaker 4: high customer loyalty, and increased financial performance. Right, So that 186 00:09:12,173 --> 00:09:16,252 Speaker 4: the brand capital. So if you love them and you're 187 00:09:16,293 --> 00:09:18,933 Speaker 4: generally happy with them, then you'll forgive them the little 188 00:09:18,933 --> 00:09:21,732 Speaker 4: things and even even the big things, and you'll stay 189 00:09:21,732 --> 00:09:24,533 Speaker 4: with them. And I think as a country, notwithstanding the 190 00:09:24,533 --> 00:09:27,853 Speaker 4: odd bankruptcy and bailout We've been pretty proud of your 191 00:09:27,892 --> 00:09:32,093 Speaker 4: New Zealand, right, I think, so constantly winning these big awards. 192 00:09:33,852 --> 00:09:37,053 Speaker 4: When their safety videos first came out, they were global, 193 00:09:37,492 --> 00:09:40,813 Speaker 4: global viral hits. You know, in the way you feel 194 00:09:40,852 --> 00:09:42,412 Speaker 4: when you get on a New New Zealand flight, when 195 00:09:42,413 --> 00:09:44,732 Speaker 4: you know, I've been living overseas and you feel like 196 00:09:45,372 --> 00:09:47,533 Speaker 4: feel like you're home. You get on the plane and 197 00:09:47,533 --> 00:09:50,333 Speaker 4: you feel like you're home. But my sister flew home 198 00:09:50,333 --> 00:09:52,333 Speaker 4: on the New Zealand reason least, and she said she 199 00:09:52,333 --> 00:09:54,333 Speaker 4: did not feel like that. She got on the flight. 200 00:09:54,413 --> 00:09:56,492 Speaker 4: She was flying home to New Zealand. It was incredibly 201 00:09:56,492 --> 00:09:58,813 Speaker 4: expensive flight compared to her options, but she was loyalty 202 00:09:58,852 --> 00:10:01,173 Speaker 4: in New Zealand and she just did not feel like that. 203 00:10:01,213 --> 00:10:03,573 Speaker 4: And she said to me, I'm never flying in New 204 00:10:03,653 --> 00:10:07,933 Speaker 4: Zealand New Zealand again, not just the price, but that feeling. 205 00:10:08,653 --> 00:10:10,933 Speaker 4: But you know, and this is what happens with the 206 00:10:10,973 --> 00:10:13,853 Speaker 4: brand when you feel a bit let down by them, 207 00:10:14,333 --> 00:10:17,413 Speaker 4: and when also when they lose money constantly, even in 208 00:10:17,453 --> 00:10:23,293 Speaker 4: good aviation times, you feel less patriotic about the brand. 209 00:10:24,012 --> 00:10:27,333 Speaker 4: And look, I was sitting on a plane in Wellington 210 00:10:27,333 --> 00:10:29,492 Speaker 4: the other day and look, I fly a lot and 211 00:10:30,693 --> 00:10:33,812 Speaker 4: I've been the biggest dar New Zealand fan. You can imagine. 212 00:10:34,173 --> 00:10:37,813 Speaker 4: I won't fly anyone else normally. But I was sitting 213 00:10:37,852 --> 00:10:40,253 Speaker 4: on the tarmac and somewhere in the middle of the 214 00:10:40,333 --> 00:10:43,533 Speaker 4: Takahey video I was watching for the one thousandth time, 215 00:10:44,573 --> 00:10:47,052 Speaker 4: whilst being told to take my earbuds out to pay 216 00:10:47,093 --> 00:10:50,773 Speaker 4: full attention because it was so important. It struck me, 217 00:10:51,173 --> 00:10:52,573 Speaker 4: And this struck me out of the blue. I was 218 00:10:52,573 --> 00:10:55,012 Speaker 4: not in love with the New Zealand anymore. Like when 219 00:10:55,053 --> 00:10:56,893 Speaker 4: you're twenty and you're looking over the table at your 220 00:10:56,892 --> 00:11:00,852 Speaker 4: girlfriend and you think, oh no, I don't love you anymore. 221 00:11:01,372 --> 00:11:04,173 Speaker 4: You're nice. I wasn't angry. I didn't feel like complaining. 222 00:11:04,213 --> 00:11:07,772 Speaker 4: I just didn't feel like I used to anymore about 223 00:11:07,892 --> 00:11:13,053 Speaker 4: it New Zealand and now we have there's news today 224 00:11:13,132 --> 00:11:16,573 Speaker 4: and they're in a tough position, and that's when customer 225 00:11:16,612 --> 00:11:18,492 Speaker 4: love is important. You know, are we going to stick 226 00:11:18,533 --> 00:11:21,252 Speaker 4: with them? You know, if you have to go away 227 00:11:21,293 --> 00:11:24,132 Speaker 4: and use another the airline, are you're going to come back? 228 00:11:24,732 --> 00:11:28,213 Speaker 4: It's sad, you know, there's so much to love about 229 00:11:28,213 --> 00:11:30,653 Speaker 4: that airline in the past, and the staff are generally 230 00:11:30,693 --> 00:11:34,053 Speaker 4: still great. But I feel like I might have fallen 231 00:11:34,453 --> 00:11:36,213 Speaker 4: out of love with the New Zealand and this was 232 00:11:36,252 --> 00:11:38,973 Speaker 4: before the volcano stuff today, because you know that wasn't 233 00:11:38,973 --> 00:11:42,493 Speaker 4: their fault. I don't blame them that the airlines. Airlines 234 00:11:42,533 --> 00:11:44,973 Speaker 4: face incredible challenges and the last thing you want them 235 00:11:44,973 --> 00:11:48,053 Speaker 4: to do is fang through some volcanic ash and crash 236 00:11:48,093 --> 00:11:48,732 Speaker 4: the plane on you. 237 00:11:48,813 --> 00:11:50,772 Speaker 2: Not their fault. But I imagine did they wake up the 238 00:11:50,773 --> 00:11:52,893 Speaker 2: Tuckahy video? Why you head to board for the second time? 239 00:11:53,533 --> 00:11:53,693 Speaker 5: Wow? 240 00:11:53,773 --> 00:11:56,093 Speaker 4: No, actually because that was in an atr ah right 241 00:11:57,173 --> 00:11:58,853 Speaker 4: b any water board? You with the water board, you 242 00:11:58,892 --> 00:12:02,533 Speaker 4: with the Tuckerhy video when you're you know, flying on 243 00:12:02,573 --> 00:12:03,653 Speaker 4: a seventh three seven? Yeah. 244 00:12:03,653 --> 00:12:05,293 Speaker 2: So what do you say though, oh, one hundred and 245 00:12:05,293 --> 00:12:08,172 Speaker 2: eighty ten to eighty have you fallen out of love 246 00:12:08,492 --> 00:12:10,693 Speaker 2: with Air New Zealand? And if you have, what can 247 00:12:10,732 --> 00:12:12,933 Speaker 2: they do to get that love back? What do they 248 00:12:12,973 --> 00:12:16,172 Speaker 2: need to do to rebuild brand Air New Zealand? Join 249 00:12:16,213 --> 00:12:18,533 Speaker 2: the conversation our eight hundred eighty ten eighty is that 250 00:12:18,612 --> 00:12:20,213 Speaker 2: number to call if you want to send a text? 251 00:12:20,293 --> 00:12:23,213 Speaker 2: Nine two ninety two is that number. Those techs are 252 00:12:23,213 --> 00:12:25,813 Speaker 2: flooding through thick and fast. Let's get into it. It 253 00:12:25,892 --> 00:12:28,133 Speaker 2: is eighteen past one the. 254 00:12:28,012 --> 00:12:31,213 Speaker 1: Big stories, the big issues, to the big trends and 255 00:12:31,533 --> 00:12:35,652 Speaker 1: everything in between. Matt Heath and Tyler Adams afternoons excuse talks, 256 00:12:35,653 --> 00:12:37,173 Speaker 1: that'd be very. 257 00:12:37,012 --> 00:12:39,453 Speaker 2: Good afternoon to you. So Kiwi's falling out of love 258 00:12:39,453 --> 00:12:41,973 Speaker 2: with Air New Zealand and how can the airline restore 259 00:12:42,012 --> 00:12:43,893 Speaker 2: confidence in the brand? On eight hundred and eighty ten 260 00:12:43,933 --> 00:12:46,492 Speaker 2: eighty CE number to call get a Peter God. 261 00:12:46,573 --> 00:12:47,732 Speaker 6: Hey, how are you guys? 262 00:12:48,413 --> 00:12:50,612 Speaker 7: Well your thoughts? 263 00:12:51,173 --> 00:12:54,573 Speaker 6: Uh, yeah, no, the relationships you're very very rocky at 264 00:12:54,573 --> 00:12:59,093 Speaker 6: the moment, I've got to say. And I think it's 265 00:12:59,852 --> 00:13:02,573 Speaker 6: it's touched and go put it simply. And I think 266 00:13:02,612 --> 00:13:04,613 Speaker 6: it sort of has started. And it's sort of like 267 00:13:04,653 --> 00:13:08,813 Speaker 6: in New Zealanders in the Visus cycle of having started 268 00:13:08,852 --> 00:13:12,293 Speaker 6: credit card programs and everything else, which has clearly been 269 00:13:12,372 --> 00:13:15,013 Speaker 6: very successful but costly for them, and now they're trying 270 00:13:15,012 --> 00:13:18,253 Speaker 6: to get themselves out of it. And uh, you know, 271 00:13:18,293 --> 00:13:20,252 Speaker 6: you turn up as I'm sure you guys so as well. 272 00:13:20,293 --> 00:13:21,933 Speaker 6: You're turned up at the Lovely Lounge and walk from 273 00:13:21,933 --> 00:13:23,132 Speaker 6: the airport and you can't get a season. 274 00:13:23,173 --> 00:13:25,652 Speaker 8: It's better after sitting outside of the cap period out 275 00:13:25,892 --> 00:13:28,973 Speaker 8: is fin Ry Coffee and it sort of starts to 276 00:13:29,053 --> 00:13:34,053 Speaker 8: find the things like that they exchange things, their various 277 00:13:34,773 --> 00:13:38,333 Speaker 8: programs that kind of always feel like they're just trying 278 00:13:38,372 --> 00:13:40,333 Speaker 8: to just feel a little bit about your way from you. 279 00:13:40,413 --> 00:13:42,973 Speaker 8: And I think the latest one is just lying law. 280 00:13:43,012 --> 00:13:45,892 Speaker 6: All and you just real life, You're not You're not 281 00:13:45,973 --> 00:13:48,532 Speaker 6: going to get the status points. So your chances you'd 282 00:13:48,573 --> 00:13:50,453 Speaker 6: have to fly from here to New York about ten 283 00:13:50,492 --> 00:13:52,172 Speaker 6: times of the year, I think these days in order 284 00:13:52,252 --> 00:13:54,852 Speaker 6: to get from quite a high level of status, and 285 00:13:55,132 --> 00:13:58,773 Speaker 6: very few of us would be doing that obviously, and uh, 286 00:13:59,012 --> 00:14:01,453 Speaker 6: you know and and and you know what's causing my 287 00:14:01,533 --> 00:14:04,333 Speaker 6: great irritation this week is if who's things one as 288 00:14:04,413 --> 00:14:06,093 Speaker 6: I are lucky enough to go to Melbourne's for the 289 00:14:06,093 --> 00:14:10,693 Speaker 6: Grand Prix at the weekend and turned up turned up 290 00:14:10,732 --> 00:14:14,412 Speaker 6: at the Melbourne Lounge and couldn't take anyone in with 291 00:14:14,492 --> 00:14:16,612 Speaker 6: me because they were so full. So you sort of 292 00:14:16,653 --> 00:14:19,573 Speaker 6: sit there and and then you get on the plane 293 00:14:19,653 --> 00:14:22,613 Speaker 6: and I have I've been down these look these are 294 00:14:22,693 --> 00:14:24,653 Speaker 6: huge first world problems for to tell you these a 295 00:14:24,693 --> 00:14:28,853 Speaker 6: big first le problem. On then got up there and 296 00:14:28,893 --> 00:14:31,532 Speaker 6: I've been downgraded in my status in recent times and 297 00:14:32,293 --> 00:14:34,413 Speaker 6: so instead in nice get a headphones where you could 298 00:14:34,453 --> 00:14:36,973 Speaker 6: sten to a movie. They gave you these these headphones 299 00:14:37,013 --> 00:14:39,093 Speaker 6: that reminded me of what you had on your pansist 300 00:14:39,133 --> 00:14:42,333 Speaker 6: the radio in the nineteen seventies, where you could They 301 00:14:42,413 --> 00:14:44,253 Speaker 6: might have been okay to listen to the horse racing, 302 00:14:44,333 --> 00:14:47,573 Speaker 6: But I saw, as how is it possible to tell 303 00:14:47,653 --> 00:14:50,013 Speaker 6: what the movie that listen to the soundtrack on the movie? 304 00:14:50,053 --> 00:14:52,253 Speaker 6: The headphones are that ass And I sort of sit 305 00:14:52,333 --> 00:14:54,853 Speaker 6: there and I think, you know, if you want to 306 00:14:54,933 --> 00:15:00,493 Speaker 6: cut patcosts on all these things, Eventually, eventually, when you 307 00:15:00,573 --> 00:15:03,613 Speaker 6: suddenly find yourself and when there's not a war on 308 00:15:03,733 --> 00:15:06,052 Speaker 6: and do buy an immemorates lounge on the way to 309 00:15:06,413 --> 00:15:09,693 Speaker 6: the other side of the world, it's a hell of 310 00:15:09,733 --> 00:15:14,853 Speaker 6: a lot nicer. And you know, so there's things like that, another, 311 00:15:14,933 --> 00:15:18,093 Speaker 6: another one, and even in New Zealand internationally they decided 312 00:15:18,093 --> 00:15:22,773 Speaker 6: they wouldn't fly through London. They now fly to New York. Generally, 313 00:15:22,853 --> 00:15:26,533 Speaker 6: who wants to go to America anymore? So I think 314 00:15:26,573 --> 00:15:29,613 Speaker 6: they've made a whole raft of kind of poor desisions. 315 00:15:29,653 --> 00:15:32,853 Speaker 6: And the net net of it all is where would 316 00:15:32,853 --> 00:15:36,653 Speaker 6: I choose to use them? These days? Unfortunately it's of domestically, 317 00:15:36,773 --> 00:15:40,493 Speaker 6: so you don't have much choice to fly them domestically internaturally, 318 00:15:40,533 --> 00:15:42,293 Speaker 6: I think there's a whole lot better choices that are 319 00:15:42,333 --> 00:15:44,813 Speaker 6: more cost effective and probably a better product. 320 00:15:45,333 --> 00:15:49,373 Speaker 4: So well, yeah, in the old days, and you know, 321 00:15:49,533 --> 00:15:52,093 Speaker 4: and let's talk about I don't know ten years ago. 322 00:15:52,213 --> 00:15:54,053 Speaker 4: Let's just say I'm just picking that, pulling that number 323 00:15:54,413 --> 00:15:56,973 Speaker 4: out of my butt. But ten years ago, did you 324 00:15:57,053 --> 00:16:01,613 Speaker 4: feel pride in New Zealand a sort of patriotic We 325 00:16:01,813 --> 00:16:04,253 Speaker 4: have one of the greatest airlines in the world with 326 00:16:04,453 --> 00:16:08,173 Speaker 4: just this little country, and somehow we have this airline 327 00:16:08,213 --> 00:16:11,693 Speaker 4: that punches above its weight in terms of you know, innovation, 328 00:16:12,693 --> 00:16:16,093 Speaker 4: in terms of customer experience and that kind of thing. 329 00:16:17,413 --> 00:16:21,133 Speaker 6: Look absolutely, I mean and and just loved it. And 330 00:16:21,213 --> 00:16:23,413 Speaker 6: the service was so good, and then we'd win awards 331 00:16:23,453 --> 00:16:25,933 Speaker 6: and you're thinking, oh, there's there's out you feel part 332 00:16:25,973 --> 00:16:27,813 Speaker 6: of them. You felt like you were the same things. 333 00:16:28,533 --> 00:16:33,013 Speaker 6: And I think, Matt, I think you were saying about 334 00:16:33,013 --> 00:16:35,173 Speaker 6: your booster. But you know, I remember coming back from 335 00:16:35,213 --> 00:16:37,373 Speaker 6: when I lived in the UK back in the late 336 00:16:37,533 --> 00:16:40,773 Speaker 6: nineteen eighties and we were boarding any New Zealand's like 337 00:16:40,853 --> 00:16:42,933 Speaker 6: to come back to New Zealand, and I think there 338 00:16:43,013 --> 00:16:44,493 Speaker 6: might have been from Japan or somewhere, but it was 339 00:16:44,573 --> 00:16:48,213 Speaker 6: back then, and I remember boarding this plane and feeling 340 00:16:48,373 --> 00:16:52,172 Speaker 6: like I was nearly home, and I felt it was 341 00:16:52,173 --> 00:16:54,653 Speaker 6: almost like having gone to the New Zealand embassy or something, 342 00:16:55,013 --> 00:16:59,133 Speaker 6: because yourself you were in this new safe zone and 343 00:16:59,293 --> 00:17:00,693 Speaker 6: these guys are going to get you home. 344 00:17:00,653 --> 00:17:08,092 Speaker 4: And I just, you know, kind of it sounds? Are 345 00:17:08,133 --> 00:17:10,573 Speaker 4: you to make me laugh, Peter? When I'd spend a 346 00:17:10,613 --> 00:17:12,813 Speaker 4: lot of time living in a different country overseas, you know, 347 00:17:12,933 --> 00:17:14,853 Speaker 4: I'd work overseas quite a bit, and their first time 348 00:17:14,893 --> 00:17:17,093 Speaker 4: you hear a pilot speaking New Zealand accent and you 349 00:17:17,173 --> 00:17:22,093 Speaker 4: realize how funny our accent is it a wave of nostalgia, 350 00:17:22,213 --> 00:17:23,733 Speaker 4: Like someone with a voice like that can't be the 351 00:17:23,813 --> 00:17:25,693 Speaker 4: pilot of a plane. It's ridiculous. 352 00:17:25,773 --> 00:17:30,253 Speaker 2: Yeah we have, we have, Yeah, we as a spot on. Peter, 353 00:17:30,373 --> 00:17:33,413 Speaker 2: thank you very much for your call. Fantastic chat with you. 354 00:17:33,413 --> 00:17:35,613 Speaker 2: You go, well, oh eight one hundred and eighty ten eighty. 355 00:17:35,693 --> 00:17:38,933 Speaker 2: So do you agree with Peter? Have travelers lost a 356 00:17:38,973 --> 00:17:41,333 Speaker 2: bit of loyalty when it comes to air New Zealand 357 00:17:41,493 --> 00:17:44,253 Speaker 2: or does the airline need to work to win that back. 358 00:17:44,813 --> 00:17:46,933 Speaker 2: Keen to hear your thoughts. Nineteen ninety two is the 359 00:17:47,013 --> 00:17:48,893 Speaker 2: text number. It is twenty six past one. 360 00:17:50,053 --> 00:17:54,573 Speaker 1: The headlines and the hard questions. It's the make asking breakfast. 361 00:17:54,293 --> 00:17:56,173 Speaker 9: To feel issue was real and the prices are real 362 00:17:56,213 --> 00:17:57,812 Speaker 9: as well. In New Zealand's in the middle of it all, 363 00:17:57,973 --> 00:18:00,653 Speaker 9: they were already losing money. They've now suspended their guidance 364 00:18:00,693 --> 00:18:02,293 Speaker 9: says of this week and put their fares up as well. 365 00:18:02,453 --> 00:18:04,533 Speaker 9: Nicol robis shank as the CEO. And what's your bigger 366 00:18:04,573 --> 00:18:06,533 Speaker 9: problem right here right now? Is it price or is 367 00:18:06,613 --> 00:18:07,053 Speaker 9: it supply? 368 00:18:07,293 --> 00:18:07,572 Speaker 10: Right now? 369 00:18:07,613 --> 00:18:08,053 Speaker 11: It's price. 370 00:18:08,413 --> 00:18:10,813 Speaker 4: You've got supply supplies not the problem. You're not running out. 371 00:18:11,133 --> 00:18:13,933 Speaker 9: I'm assuming everybody airline wise over all over the world's 372 00:18:13,933 --> 00:18:14,653 Speaker 9: putting the price. 373 00:18:14,533 --> 00:18:14,933 Speaker 12: Up at the moment. 374 00:18:15,013 --> 00:18:16,293 Speaker 2: Yeah, it's a well trodden path. 375 00:18:16,413 --> 00:18:19,333 Speaker 9: How much will this link demand or will people simply 376 00:18:19,333 --> 00:18:19,813 Speaker 9: suck it up? 377 00:18:19,853 --> 00:18:22,893 Speaker 4: I think New Zealand was a great tourism product before 378 00:18:23,093 --> 00:18:25,373 Speaker 4: this conflict, and I think our stocks have just gone up. 379 00:18:25,533 --> 00:18:27,613 Speaker 2: It's a good place to come and have a safe, 380 00:18:27,773 --> 00:18:28,573 Speaker 2: secure holiday. 381 00:18:28,853 --> 00:18:31,613 Speaker 9: Back tomorrow at six am The Mic Hosking Breakfast with 382 00:18:31,693 --> 00:18:33,453 Speaker 9: Bayley's Real Estate News Talk. 383 00:18:33,373 --> 00:18:37,693 Speaker 2: Z B twenty nine past one. So the question we've 384 00:18:37,693 --> 00:18:40,292 Speaker 2: put to you is have you started to lose your 385 00:18:40,373 --> 00:18:41,613 Speaker 2: love for in in New Zealand and what would it 386 00:18:41,613 --> 00:18:43,013 Speaker 2: take for the airline to win customers back? 387 00:18:43,413 --> 00:18:46,053 Speaker 4: The six is this Texas is Come on, guys, I 388 00:18:46,133 --> 00:18:49,053 Speaker 4: love your show. But the business in Iran is not 389 00:18:49,933 --> 00:18:54,373 Speaker 4: Trump's fault. No, sorry, the business in Irana's Trump's fault, 390 00:18:54,733 --> 00:18:56,853 Speaker 4: not I in New Zealand's fault. The business i Rana 391 00:18:56,933 --> 00:18:59,293 Speaker 4: is in New Zealand's fault. No, the business in Rama's 392 00:18:59,333 --> 00:19:01,853 Speaker 4: Trump's fault, not in New Zealand's fault. It feels a 393 00:19:01,893 --> 00:19:04,693 Speaker 4: bit like Tall Poppy kicking the National Carrier when they 394 00:19:04,733 --> 00:19:07,493 Speaker 4: are down. I think, s Key, we should support them. 395 00:19:07,973 --> 00:19:10,653 Speaker 4: We half of them. I think we should support them 396 00:19:10,693 --> 00:19:13,173 Speaker 4: through the tough times as well as the good times. 397 00:19:13,653 --> 00:19:16,333 Speaker 4: So that's that's you know. But I tell you what 398 00:19:16,413 --> 00:19:19,493 Speaker 4: we did, divinely didn't say that the business in Iran, 399 00:19:20,013 --> 00:19:22,333 Speaker 4: and the business in the Middle East, and the business 400 00:19:22,413 --> 00:19:25,693 Speaker 4: with the fuel prices as e in New Zealands Filet. 401 00:19:25,413 --> 00:19:26,173 Speaker 2: Not all White Island. 402 00:19:26,453 --> 00:19:28,933 Speaker 4: We're quite clear on that. Yeah, quite clear on that. 403 00:19:29,213 --> 00:19:32,613 Speaker 4: But we're just talking about brand capital and how you 404 00:19:32,693 --> 00:19:36,613 Speaker 4: know when a business faces tough times if you have 405 00:19:36,733 --> 00:19:39,533 Speaker 4: a lot of good will towards them, then you will 406 00:19:39,533 --> 00:19:42,733 Speaker 4: stick with them. But when you lose that goodwill, you're 407 00:19:42,773 --> 00:19:45,053 Speaker 4: less likely to stick with them through through the tough times. 408 00:19:45,133 --> 00:19:47,533 Speaker 2: Yeah, and whether you feel that they may be taking 409 00:19:47,573 --> 00:19:51,013 Speaker 2: advantage of of the capital that they once had, because 410 00:19:51,013 --> 00:19:53,333 Speaker 2: I've gone through a fear few crises, poor old here 411 00:19:53,333 --> 00:19:56,613 Speaker 2: in New Zealand. But we know customers have been pretty 412 00:19:56,653 --> 00:19:58,733 Speaker 2: irate over a raft of things. But sometimes that are 413 00:19:58,773 --> 00:20:00,973 Speaker 2: outside of the control of their New Zealand. But can 414 00:20:01,133 --> 00:20:03,373 Speaker 2: they do things differently to try and win some of 415 00:20:03,413 --> 00:20:03,973 Speaker 2: that love back? 416 00:20:04,573 --> 00:20:07,453 Speaker 4: This text, though, has played to my patriotism and when 417 00:20:07,493 --> 00:20:09,653 Speaker 4: he says, I think we should as key, we should 418 00:20:09,973 --> 00:20:12,173 Speaker 4: stick with the airline through the bad times. I'm going here. 419 00:20:12,213 --> 00:20:12,773 Speaker 4: We are they are? 420 00:20:12,853 --> 00:20:13,532 Speaker 13: We do there are? 421 00:20:13,853 --> 00:20:16,053 Speaker 4: They are in New Zealand. Yep, maybe we should stop 422 00:20:16,213 --> 00:20:17,693 Speaker 4: wining and just stick with them. 423 00:20:17,733 --> 00:20:19,653 Speaker 2: We own fifty percent of its What do you say, oh, 424 00:20:19,693 --> 00:20:21,813 Speaker 2: e one hundred and eighty ten eighty is that number? 425 00:20:21,893 --> 00:20:25,413 Speaker 2: Call join the conversation. Headlines coming up. We will be 426 00:20:25,533 --> 00:20:26,413 Speaker 2: back very shortly. 427 00:20:27,613 --> 00:20:31,413 Speaker 14: You've talk sedb headlines with your Ride, New Zealand's number 428 00:20:31,453 --> 00:20:32,413 Speaker 14: one taxi app. 429 00:20:32,573 --> 00:20:34,013 Speaker 2: Download your ride today. 430 00:20:34,653 --> 00:20:37,813 Speaker 14: A jury's found a man guilty of murdering and dismembering 431 00:20:38,053 --> 00:20:42,093 Speaker 14: rangiora father of three, Richard Lehman. In twenty twenty three, 432 00:20:42,693 --> 00:20:47,413 Speaker 14: Michael Scott Rodgers sentencing date hasn't been decided. The Iran 433 00:20:47,493 --> 00:20:51,053 Speaker 14: war is forcing New Zealand's seafood exporters to reroot shipments 434 00:20:51,093 --> 00:20:53,693 Speaker 14: in the region and may have to return goods home. 435 00:20:54,293 --> 00:20:57,532 Speaker 14: Spiking global fuel prices are also likely to cost us 436 00:20:57,653 --> 00:21:02,773 Speaker 14: at checkouts by affecting transport and processing costs. Retail in 437 00:21:02,853 --> 00:21:07,093 Speaker 14: Z's chief executive says expanding citizens arrest powers as proposed 438 00:21:07,133 --> 00:21:10,853 Speaker 14: a new legislation is likely to endanger young people and 439 00:21:10,973 --> 00:21:15,773 Speaker 14: goes against everything known about child well being. A temporary 440 00:21:15,973 --> 00:21:20,773 Speaker 14: one lane replacement for Mangati Bridge near Pierongia, south of 441 00:21:20,853 --> 00:21:23,693 Speaker 14: Hamilton should be operational by the end of the week 442 00:21:23,933 --> 00:21:27,773 Speaker 14: after being damaged in February storms. Some flights in and 443 00:21:27,973 --> 00:21:30,653 Speaker 14: art of Todonga were canceled this morning, with steam and 444 00:21:30,733 --> 00:21:35,253 Speaker 14: gas visible rising from Fakadi, White Island. The volcanic alert 445 00:21:35,333 --> 00:21:40,053 Speaker 14: level remains at too indicating moderate to heightened unrest. Most 446 00:21:40,093 --> 00:21:43,373 Speaker 14: business leaders back Mayor Andrew Little but say Wellington is 447 00:21:43,493 --> 00:21:45,893 Speaker 14: still on the wrong track. You can read more at 448 00:21:45,973 --> 00:21:49,013 Speaker 14: Insidherrald Premium back to Matteath and Tyler Adams. 449 00:21:49,973 --> 00:21:52,533 Speaker 2: Thank you very much. Ray Leans. So we are talking 450 00:21:52,573 --> 00:21:54,813 Speaker 2: about Air New Zealand a raft of issues outside of 451 00:21:54,853 --> 00:21:58,133 Speaker 2: their control. As we know this morning the news hits 452 00:21:58,213 --> 00:22:01,373 Speaker 2: that they're going to have to consolidate oney one hundred 453 00:22:01,413 --> 00:22:04,093 Speaker 2: flights due to the unprecedented jet fuel prices. But the 454 00:22:04,173 --> 00:22:06,773 Speaker 2: question we've put to you is have you fallen out 455 00:22:06,813 --> 00:22:08,613 Speaker 2: of love with Air New Zealand And if you have, 456 00:22:08,773 --> 00:22:12,333 Speaker 2: how can the airline restore confidence in its brand most 457 00:22:12,373 --> 00:22:13,933 Speaker 2: of us once loved at one point in time O 458 00:22:14,013 --> 00:22:15,093 Speaker 2: eight one hundred and eighty ten eighty. 459 00:22:16,973 --> 00:22:19,292 Speaker 4: So if Keyi's only in New Zealand, do we get 460 00:22:19,333 --> 00:22:21,813 Speaker 4: a cut when they make money? Nope, but we pay 461 00:22:21,893 --> 00:22:26,293 Speaker 4: for them in tax bailouts. Keis don't get any benefits. Well, 462 00:22:26,373 --> 00:22:28,413 Speaker 4: we only own half of them as the country and 463 00:22:28,493 --> 00:22:31,213 Speaker 4: if they're making huge profits then then some of that 464 00:22:31,293 --> 00:22:34,173 Speaker 4: would go back into the New Zealand coffers. Just hasn't 465 00:22:34,293 --> 00:22:35,213 Speaker 4: really been a thing lately. 466 00:22:35,333 --> 00:22:37,453 Speaker 2: Absolutely, and I think the other benefit of we've been 467 00:22:37,573 --> 00:22:39,053 Speaker 2: fair to Inar New Zealand, and we. 468 00:22:39,093 --> 00:22:40,733 Speaker 4: Should because they're the national carriers. 469 00:22:40,773 --> 00:22:44,053 Speaker 2: Stop punching down, just stop smashing out, stop smashing our 470 00:22:44,093 --> 00:22:46,093 Speaker 2: dear in New Zealand is that they provide roots to 471 00:22:46,573 --> 00:22:50,013 Speaker 2: regional places that are not economically viable. So that is 472 00:22:50,093 --> 00:22:51,853 Speaker 2: something that they give back to New Zealand and it's 473 00:22:51,893 --> 00:22:54,213 Speaker 2: important that we have those roots and that is something 474 00:22:54,253 --> 00:22:57,053 Speaker 2: that they do. But thank you very much for those techs. 475 00:22:57,133 --> 00:23:00,093 Speaker 2: Keep them coming through on nine to nine two, but 476 00:23:00,213 --> 00:23:01,893 Speaker 2: join the conversation on O eight hundred and eighty ten 477 00:23:01,973 --> 00:23:04,413 Speaker 2: eighty Simon, Welcome to the show. 478 00:23:05,253 --> 00:23:07,453 Speaker 5: And thanks for having me on the Guys Show. Guys 479 00:23:07,453 --> 00:23:10,453 Speaker 5: and according from Cross And Yeah, I've been a long 480 00:23:10,493 --> 00:23:13,453 Speaker 5: time user of in New Zealand. Certainly on domestic I 481 00:23:13,573 --> 00:23:16,933 Speaker 5: think the opposition's probably somewhat more unreliable than the New 482 00:23:17,053 --> 00:23:19,253 Speaker 5: Zealand and you know what you get within New Zealand, 483 00:23:19,293 --> 00:23:20,973 Speaker 5: you probably know what you get with the opposition. So 484 00:23:21,093 --> 00:23:24,733 Speaker 5: dominantly on domestic I've used in New Zealand. Some of 485 00:23:24,813 --> 00:23:27,773 Speaker 5: those regional prices can get a little bit costly there. 486 00:23:28,173 --> 00:23:30,573 Speaker 5: But international, certainly if you're going to Australia and back 487 00:23:31,213 --> 00:23:33,573 Speaker 5: and I've booked the go flights next week and coming 488 00:23:33,613 --> 00:23:36,013 Speaker 5: back a week later. But I looked at I think 489 00:23:36,053 --> 00:23:38,253 Speaker 5: for Australia you don't really need all of that the 490 00:23:38,333 --> 00:23:40,253 Speaker 5: food and stuff like that you can never feed at 491 00:23:40,253 --> 00:23:42,053 Speaker 5: the airport before you go, or something like that. It's 492 00:23:42,053 --> 00:23:43,533 Speaker 5: only a three three and a half half flight. But 493 00:23:43,853 --> 00:23:46,333 Speaker 5: when you're looking at seventy or eighty dollars one hundred 494 00:23:46,333 --> 00:23:49,213 Speaker 5: dollars difference for a trains chasement flight between Conscious in 495 00:23:49,213 --> 00:23:51,733 Speaker 5: their New Zealand and they're both lying in the morning 496 00:23:51,813 --> 00:23:53,693 Speaker 5: ten or fifteen minutes apart, then you've got to do 497 00:23:53,733 --> 00:23:55,573 Speaker 5: your jugitisus and think you know it's a hundred dollars 498 00:23:55,613 --> 00:23:57,093 Speaker 5: tree or eighty dollars tree. Well, I'm going to take 499 00:23:57,133 --> 00:23:59,532 Speaker 5: the eighty dollars treep affair and the sun coming back. 500 00:23:59,573 --> 00:24:02,333 Speaker 5: So I'm going on Conduce and coming back on in 501 00:24:02,373 --> 00:24:04,413 Speaker 5: New Zealand only because they were in New Zealand was 502 00:24:04,493 --> 00:24:07,013 Speaker 5: cheaper than Conduce coming back and the times matched what 503 00:24:07,133 --> 00:24:09,813 Speaker 5: I was looking for as well. So yeah, that's wow. 504 00:24:09,893 --> 00:24:12,053 Speaker 5: I don't think I've really feel fallen out of it. 505 00:24:12,133 --> 00:24:14,893 Speaker 5: I'm love within New Zealand, but sometimes you just got 506 00:24:14,973 --> 00:24:16,093 Speaker 5: to sorry something. 507 00:24:16,133 --> 00:24:18,133 Speaker 4: Can you say that last bit again? You you went out. 508 00:24:18,453 --> 00:24:20,253 Speaker 4: We lost about the last ten seconds of what you're saying. 509 00:24:21,213 --> 00:24:24,253 Speaker 5: So I'm not so sure if I've lost faith or 510 00:24:24,413 --> 00:24:27,133 Speaker 5: love of the New Zealand. But yeah, when the service 511 00:24:27,253 --> 00:24:31,333 Speaker 5: is pretty much the similar and cheaper, you've got to consider, 512 00:24:31,493 --> 00:24:33,493 Speaker 5: you know, I'm getting the same sort of service on 513 00:24:33,933 --> 00:24:37,853 Speaker 5: another airline and it's only a three hour flight. Then yeah, 514 00:24:37,973 --> 00:24:40,653 Speaker 5: I mean, I'm presuming that you take single Poiria lines 515 00:24:40,693 --> 00:24:43,093 Speaker 5: from christ hush Auckland to Singapore. Not did in New 516 00:24:43,173 --> 00:24:45,173 Speaker 5: Zealand fly that route, but the same sort you know, 517 00:24:45,853 --> 00:24:48,213 Speaker 5: to compare to Singaporeia lines to a New Zealand the 518 00:24:48,253 --> 00:24:50,773 Speaker 5: service is pretty much the same, and you say you've 519 00:24:50,773 --> 00:24:52,333 Speaker 5: got to do your due diligence and think, you know 520 00:24:52,533 --> 00:24:55,733 Speaker 5: the service is somewhat similar, and the price is one 521 00:24:55,813 --> 00:24:58,453 Speaker 5: hundred hundred dollars cheaper or eighty dollars cheaper, You're going 522 00:24:58,493 --> 00:25:00,773 Speaker 5: to take the cheaper one unless you're really loyal to 523 00:25:00,813 --> 00:25:02,613 Speaker 5: in New Zealand and one to support in New Zealand 524 00:25:02,613 --> 00:25:05,813 Speaker 5: and as kiwi's as we are in fifty one percent 525 00:25:05,853 --> 00:25:10,253 Speaker 5: of it. Couldn't we get a subsidy? Couldn't New Zealanders 526 00:25:10,253 --> 00:25:12,453 Speaker 5: get a five dollars discount because we part I only 527 00:25:12,533 --> 00:25:14,973 Speaker 5: just get the clank yourself fine, as would pay a fight. 528 00:25:15,013 --> 00:25:17,053 Speaker 5: I'm on a four or five dollars more on a 529 00:25:17,133 --> 00:25:19,333 Speaker 5: domestic fear because they're not in New Zealanders or something 530 00:25:19,373 --> 00:25:20,933 Speaker 5: like that. That would that was kind of make it 531 00:25:21,213 --> 00:25:23,453 Speaker 5: more It would. 532 00:25:23,253 --> 00:25:25,333 Speaker 4: Be a nice gesture. I couldn't see it happening just 533 00:25:25,533 --> 00:25:30,213 Speaker 4: just firstly, flying I always just pressed return. You know what, 534 00:25:30,333 --> 00:25:32,973 Speaker 4: I've never ever thought about that, you know, checking the 535 00:25:32,973 --> 00:25:34,573 Speaker 4: flight one way and the white the other way. I'm 536 00:25:34,573 --> 00:25:36,893 Speaker 4: always like book and return and I look at just 537 00:25:36,933 --> 00:25:39,533 Speaker 4: look at the dates on either side package. Yea, so 538 00:25:39,853 --> 00:25:42,213 Speaker 4: good on you for being so organized. But simon all 539 00:25:42,293 --> 00:25:46,053 Speaker 4: things being equal though, So all things being equal or 540 00:25:46,133 --> 00:25:50,813 Speaker 4: within about fifty bucks, would your patriotism and loyalty to 541 00:25:51,333 --> 00:25:54,253 Speaker 4: the national carrier get you choosing in New Zealand. 542 00:25:57,413 --> 00:26:01,493 Speaker 5: For transitment flights? Probably not, not on fifty dollars, yeah, 543 00:26:02,253 --> 00:26:04,933 Speaker 5: maybe twenty dollars, yes, But I also looked at the times, 544 00:26:04,973 --> 00:26:07,532 Speaker 5: you know, like out of christ Chest there's a lot 545 00:26:07,533 --> 00:26:09,413 Speaker 5: of flights to fly to Chasing at six o'clock in 546 00:26:09,453 --> 00:26:10,813 Speaker 5: the morning, so you got to beat the airport of 547 00:26:10,973 --> 00:26:13,133 Speaker 5: like three thirty four in the morning is getting up 548 00:26:13,133 --> 00:26:15,573 Speaker 5: at two Hulbus two and so I've done an afternoon 549 00:26:15,613 --> 00:26:17,773 Speaker 5: flight and that a New Zealand's got one about twenty 550 00:26:17,813 --> 00:26:19,773 Speaker 5: minutes before. But I looked at them both and just 551 00:26:19,853 --> 00:26:21,853 Speaker 5: realized NAS too. You know, a New Zealand's a bit 552 00:26:21,893 --> 00:26:24,613 Speaker 5: more expensive. But when I looked at coming back, I 553 00:26:24,693 --> 00:26:27,973 Speaker 5: picked the in New Zealand because they had a flight 554 00:26:28,053 --> 00:26:30,093 Speaker 5: at a Brisbane about nine o'clock in the morning that 555 00:26:30,173 --> 00:26:32,493 Speaker 5: got into Christlich at like four o'clock in the afternoon. 556 00:26:32,693 --> 00:26:34,453 Speaker 5: Where so I've come back Kant so I had to. 557 00:26:34,653 --> 00:26:38,853 Speaker 5: I've waited until you know, six o'clock Queensland time, getting 558 00:26:38,853 --> 00:26:40,373 Speaker 5: into Chaist each and midnight, and I didn't want to 559 00:26:40,413 --> 00:26:42,213 Speaker 5: do that. So, yeah, a New Zealand one on that 560 00:26:42,333 --> 00:26:43,693 Speaker 5: one because on the times. 561 00:26:45,013 --> 00:26:47,773 Speaker 2: Yeah, fair enough too. Simon, you sound like a sevy fly. 562 00:26:47,853 --> 00:26:48,773 Speaker 2: I appreciate your thoughts. 563 00:26:49,013 --> 00:26:51,853 Speaker 4: Yeah, that arriving that early for an international flight when 564 00:26:51,853 --> 00:26:55,013 Speaker 4: it's just Australia that bugs me. Surely it's twenty twenty six, 565 00:26:55,653 --> 00:26:57,733 Speaker 4: we should be allowed to turn up to a flight. 566 00:26:58,093 --> 00:27:00,373 Speaker 4: I don't consider a flight to Australia as an international flight. 567 00:27:00,813 --> 00:27:03,133 Speaker 4: That's not an into just a hot across the ditch. Yeah, yeah, 568 00:27:03,613 --> 00:27:05,613 Speaker 4: that you should be able to turn up an hour 569 00:27:05,693 --> 00:27:08,933 Speaker 4: before an international flight when it's Australia. 570 00:27:09,133 --> 00:27:09,973 Speaker 2: Yeah, it's not. 571 00:27:10,933 --> 00:27:12,653 Speaker 4: I mean, maybe if you're going through the United States 572 00:27:12,693 --> 00:27:14,653 Speaker 4: have got different rules. Whatever you've got to do, I 573 00:27:14,693 --> 00:27:16,773 Speaker 4: don't know what it is, but why have we not 574 00:27:16,893 --> 00:27:19,253 Speaker 4: got any better at getting people on planes quicker? 575 00:27:19,453 --> 00:27:21,532 Speaker 2: We can figure that out with the Aussies. Surely that's 576 00:27:21,573 --> 00:27:24,293 Speaker 2: an easy thing. We've got a good relationship Australia. Let's 577 00:27:24,333 --> 00:27:24,533 Speaker 2: do it. 578 00:27:24,693 --> 00:27:29,333 Speaker 4: Make it like an intercity bus. So I love an 579 00:27:29,333 --> 00:27:31,693 Speaker 4: inter city because you just jump on. 580 00:27:31,893 --> 00:27:34,613 Speaker 2: Yeah, yep, it's great. A couple of teaks coming through 581 00:27:34,733 --> 00:27:36,533 Speaker 2: on nine to nine two. 582 00:27:37,213 --> 00:27:40,013 Speaker 4: The government's take from taxes and revenue from the airline, 583 00:27:40,053 --> 00:27:42,533 Speaker 4: fuel and the power companies could surely be lessened to 584 00:27:42,653 --> 00:27:46,573 Speaker 4: soften the blow to consume a New Zealand. Mind you, 585 00:27:46,773 --> 00:27:50,213 Speaker 4: old mother Hubbard Willis hasn't left much in the cupboard. 586 00:27:51,013 --> 00:27:56,293 Speaker 4: The gouge continues. I think there could definitely be something 587 00:27:56,373 --> 00:28:00,053 Speaker 4: done on petrol pumps, right because when you know, we 588 00:28:00,173 --> 00:28:03,773 Speaker 4: always have this argument, right when the price of fuel 589 00:28:03,853 --> 00:28:08,293 Speaker 4: goes up, then the amount of money the government takes increases, right, correct? 590 00:28:08,453 --> 00:28:08,653 Speaker 7: Yep? 591 00:28:09,173 --> 00:28:11,493 Speaker 4: I think this should be amount they take. This should 592 00:28:11,533 --> 00:28:12,333 Speaker 4: just be an amount they take. 593 00:28:12,413 --> 00:28:12,813 Speaker 3: Just cap it. 594 00:28:13,093 --> 00:28:15,493 Speaker 2: So a text cap on how much you can take 595 00:28:15,533 --> 00:28:15,973 Speaker 2: from fuel. 596 00:28:16,453 --> 00:28:20,053 Speaker 4: Let's make it one cent and then that doesn't move. 597 00:28:20,613 --> 00:28:23,053 Speaker 2: What do you say, oh, one hundred eighty ten eighty 598 00:28:23,373 --> 00:28:27,093 Speaker 2: in New Zealand? Is your loyalty waning to our national carrier? 599 00:28:27,293 --> 00:28:28,933 Speaker 2: And if it is, what can they do to win 600 00:28:29,093 --> 00:28:31,813 Speaker 2: you back? Join the conversation? Nineteen nine two is the text. 601 00:28:32,093 --> 00:28:33,253 Speaker 2: It's eighteen to two. 602 00:28:33,973 --> 00:28:36,813 Speaker 1: Matt and Tyler with you as your afternoon rolls on 603 00:28:37,213 --> 00:28:40,093 Speaker 1: Matt Heath and Tyler Adams Afternoons with Skoda. 604 00:28:40,253 --> 00:28:41,293 Speaker 10: Can you crack the code? 605 00:28:41,373 --> 00:28:43,973 Speaker 2: Please go to Codes every Day News Talks. That'd be 606 00:28:45,093 --> 00:28:47,893 Speaker 2: It is a quarter to two. So is your loyalty 607 00:28:48,093 --> 00:28:49,893 Speaker 2: loyalty to in New Zealand waning? And what can they 608 00:28:49,893 --> 00:28:50,653 Speaker 2: do to when you're back? 609 00:28:51,293 --> 00:28:52,773 Speaker 4: Wayne? Welcome to the show. How are you? 610 00:28:53,773 --> 00:28:53,933 Speaker 8: Yeah? 611 00:28:53,933 --> 00:28:54,293 Speaker 5: I'm good? 612 00:28:54,373 --> 00:28:57,053 Speaker 15: Thanks here you guys brilliant? 613 00:28:57,253 --> 00:28:59,213 Speaker 2: Yeah, love and life loving Hamilton. 614 00:28:59,293 --> 00:29:02,773 Speaker 15: Hey, I fly quarter bit for work and I also 615 00:29:02,893 --> 00:29:07,813 Speaker 15: fly quarter bit for personal needs. Lovely, we got the 616 00:29:07,893 --> 00:29:10,613 Speaker 15: leading two. I'm back for family visits now and again. 617 00:29:11,493 --> 00:29:14,933 Speaker 15: And my opinion is that Any Zealand's definitely slipped in 618 00:29:14,973 --> 00:29:17,613 Speaker 15: the last few years. They're definitely not the same airline 619 00:29:17,853 --> 00:29:22,053 Speaker 15: after COVID. They're just not as polished as they used 620 00:29:22,093 --> 00:29:25,413 Speaker 15: to be. So I was in Singapore, was and chinga 621 00:29:25,413 --> 00:29:30,293 Speaker 15: airport on Saturday, flying Friday SORR flying home Friday night, 622 00:29:30,973 --> 00:29:34,333 Speaker 15: and we got last and were ended up in a 623 00:29:34,453 --> 00:29:38,013 Speaker 15: lift and at the same time a Singapore air crew 624 00:29:38,133 --> 00:29:43,213 Speaker 15: got on the lift. They were immaculate, as we all know, 625 00:29:43,453 --> 00:29:46,733 Speaker 15: Singapore cruise are always emmaculate. A New Zealand used to 626 00:29:46,733 --> 00:29:52,453 Speaker 15: be Mechla flying home from Singapore auckland On in New 627 00:29:52,573 --> 00:29:55,893 Speaker 15: Zealand that night, like weren't colleague and I were laughing 628 00:29:56,013 --> 00:30:00,853 Speaker 15: because the stewart was bending down to just the dinners 629 00:30:00,893 --> 00:30:03,933 Speaker 15: out and his underwear had written up his back and 630 00:30:04,013 --> 00:30:05,693 Speaker 15: we were laughing at the CAVN kline and. 631 00:30:05,733 --> 00:30:06,493 Speaker 10: He's on it. 632 00:30:06,733 --> 00:30:10,093 Speaker 15: Never would have seen that five years ago. But they're 633 00:30:10,133 --> 00:30:12,933 Speaker 15: just not as polished as they used to be. I 634 00:30:13,093 --> 00:30:17,373 Speaker 15: wanted to be loyal to them, but like we ended 635 00:30:17,453 --> 00:30:21,173 Speaker 15: up booking. We went from Dunedin to Queensland from family 636 00:30:21,213 --> 00:30:24,933 Speaker 15: holiday last year and started a new service out of 637 00:30:24,973 --> 00:30:28,493 Speaker 15: Dunedin and when we got back, he said, oh, yeah, 638 00:30:28,493 --> 00:30:31,333 Speaker 15: well they like I said, I couldn't fault them. I said, 639 00:30:31,373 --> 00:30:34,013 Speaker 15: everybody got on the plane early. We left ten minutes 640 00:30:34,093 --> 00:30:38,453 Speaker 15: early and the service was outstanding, the food was fine. 641 00:30:38,853 --> 00:30:40,933 Speaker 15: That was way cheaper than any of Zealand. It was 642 00:30:40,933 --> 00:30:43,373 Speaker 15: a direct flight which made it cheap so we didn't 643 00:30:43,373 --> 00:30:47,213 Speaker 15: have to go through christ to Auckland. I think any 644 00:30:47,293 --> 00:30:51,373 Speaker 15: Zeon's got some challenges because they've got some real competition. 645 00:30:51,533 --> 00:30:51,653 Speaker 10: Now. 646 00:30:53,293 --> 00:30:56,013 Speaker 15: In the past, I would have just booked them, but 647 00:30:56,253 --> 00:31:00,173 Speaker 15: now I definitely look at other options. And the other 648 00:31:00,253 --> 00:31:02,893 Speaker 15: thing is I got work a colleague that used to 649 00:31:02,973 --> 00:31:05,613 Speaker 15: work for any Zeon and I said, you know, are 650 00:31:05,613 --> 00:31:08,693 Speaker 15: they goodbye for seers? And he said, oh, that are 651 00:31:08,773 --> 00:31:11,453 Speaker 15: not really. He said they waste a lot of money 652 00:31:11,493 --> 00:31:13,253 Speaker 15: on their management structure. I said, how do you mean 653 00:31:13,333 --> 00:31:17,253 Speaker 15: by that? He goes, there's a whole management team dedicated 654 00:31:17,293 --> 00:31:20,813 Speaker 15: to these teams, which is like a woke thing, And 655 00:31:20,893 --> 00:31:22,973 Speaker 15: I said, do you mean that the like operations manager 656 00:31:23,053 --> 00:31:27,933 Speaker 15: have these tribes as well, or it's a whole They've 657 00:31:27,973 --> 00:31:31,653 Speaker 15: got two management structures and one dedicated to this woke 658 00:31:32,053 --> 00:31:33,933 Speaker 15: tribes thing and it's nothing to do with mericulture of 659 00:31:33,973 --> 00:31:37,213 Speaker 15: fully endorsed and encarriage. That it's all about these tribes 660 00:31:37,293 --> 00:31:40,493 Speaker 15: and like a management thing that's just a waste of 661 00:31:40,533 --> 00:31:40,973 Speaker 15: money in his. 662 00:31:41,013 --> 00:31:43,413 Speaker 4: Opinion, Well, I can't speak to that. I don't have 663 00:31:43,413 --> 00:31:45,653 Speaker 4: any information there but do you have any sympathy for 664 00:31:45,693 --> 00:31:48,293 Speaker 4: your New Zealand because you know COVID nineteen right, twenty 665 00:31:48,413 --> 00:31:52,093 Speaker 4: twenty to twenty twenty two, basically international travel was shut 666 00:31:52,853 --> 00:31:56,773 Speaker 4: down for two years. Then there was all the engine trouble. 667 00:31:56,813 --> 00:31:58,373 Speaker 4: They've had a lot of problems with their rolls, Roy's 668 00:31:58,413 --> 00:32:02,533 Speaker 4: engines and starch. They've the fuel problems. You know, they've 669 00:32:02,573 --> 00:32:05,613 Speaker 4: had supply chain issues. Then there was all these there 670 00:32:05,693 --> 00:32:08,613 Speaker 4: was labor disputes at one point. If they feel it 671 00:32:08,693 --> 00:32:11,813 Speaker 4: feels like they've had challenge after challenge after challenge, right, 672 00:32:12,653 --> 00:32:16,013 Speaker 4: and that is going to manifest in a in a 673 00:32:16,133 --> 00:32:20,973 Speaker 4: drop off in quality just because their focus isn't exactly 674 00:32:21,133 --> 00:32:25,813 Speaker 4: on customer service and their focus is on survival, I 675 00:32:25,853 --> 00:32:28,493 Speaker 4: would say, and to a certain extent, yeah, but. 676 00:32:28,533 --> 00:32:30,613 Speaker 15: It's the same challenges that every other airline in the 677 00:32:30,653 --> 00:32:33,013 Speaker 15: world is faced, and some of them have come out 678 00:32:33,053 --> 00:32:35,493 Speaker 15: of it. I think it better shape than any land 679 00:32:35,773 --> 00:32:37,413 Speaker 15: and that's that I think is the key to it. 680 00:32:37,573 --> 00:32:40,173 Speaker 15: Is they've refreshed a lot of staff, a lot of 681 00:32:40,213 --> 00:32:42,333 Speaker 15: stuff would have left during COVID, a lot of new 682 00:32:42,373 --> 00:32:43,853 Speaker 15: staff would have been taken on, and there's a lot 683 00:32:43,893 --> 00:32:46,893 Speaker 15: of training to But other airlines have absolutely nailed it, 684 00:32:47,133 --> 00:32:49,053 Speaker 15: and I don't know if any Hillins has. 685 00:32:50,773 --> 00:32:50,893 Speaker 10: Well. 686 00:32:50,933 --> 00:32:53,173 Speaker 4: I mean in New Zealand does have the problem of 687 00:32:53,413 --> 00:32:57,813 Speaker 4: our domestic routes being pretty much lost leaders compared to 688 00:32:58,053 --> 00:33:01,053 Speaker 4: you know, like an American airline or even Australian airline. 689 00:33:01,413 --> 00:33:04,933 Speaker 4: There's a lot more traffic to a lot of big 690 00:33:05,613 --> 00:33:10,493 Speaker 4: you know, destinations and stuff. So yeah, I mean it 691 00:33:10,653 --> 00:33:13,133 Speaker 4: is hard though when you look at Quantas doing incredibly 692 00:33:13,213 --> 00:33:15,893 Speaker 4: well and in New Zealand's always going to be compared 693 00:33:15,893 --> 00:33:17,653 Speaker 4: to Quantus, isn't it. It is Yeah, I mean that's 694 00:33:17,653 --> 00:33:19,373 Speaker 4: the next one you think of down the line being 695 00:33:19,373 --> 00:33:21,733 Speaker 4: a Kiwi. So Quantus doing so well in the in 696 00:33:21,773 --> 00:33:26,773 Speaker 4: New Zealand doing so poorly. It's yeah, it makes you 697 00:33:26,773 --> 00:33:27,413 Speaker 4: ask questions. 698 00:33:29,413 --> 00:33:32,373 Speaker 2: Yeah, Wayne, thank you very much for giving us a buzz. 699 00:33:32,373 --> 00:33:34,533 Speaker 2: Great to get your thoughts really appreciated. Oh eight hundred 700 00:33:34,573 --> 00:33:37,453 Speaker 2: and eighty ten eighty Do you agree with Wayne, has 701 00:33:37,573 --> 00:33:39,493 Speaker 2: in New Zealand lost its Wayne? If it has, what 702 00:33:39,533 --> 00:33:41,933 Speaker 2: does it need to do to get your loyalty back? 703 00:33:42,453 --> 00:33:45,693 Speaker 4: I love Air New Zealand. Yes, is Robert I love 704 00:33:45,813 --> 00:33:48,213 Speaker 4: with a big emoji heart in New Zealand. On a 705 00:33:48,253 --> 00:33:50,293 Speaker 4: recent flight to Chan, I got A free upgrade to 706 00:33:50,333 --> 00:33:53,333 Speaker 4: a skycouch always helps to sweet talk with the flight attendant. 707 00:33:54,053 --> 00:33:56,653 Speaker 4: I got no problems at all with Air New Zealand. 708 00:33:56,853 --> 00:33:59,733 Speaker 4: Love Heart, love Heart, love Heart. That's from Robert. There 709 00:33:59,773 --> 00:33:59,973 Speaker 4: you go. 710 00:34:00,173 --> 00:34:01,813 Speaker 2: That's a patriotic KIWI right there. 711 00:34:01,973 --> 00:34:03,813 Speaker 4: That's what we want to hear, not this bloody winging 712 00:34:03,853 --> 00:34:05,213 Speaker 4: we've had from Matt and Tyler. 713 00:34:05,333 --> 00:34:08,172 Speaker 2: More upgrades to skycouch. Yeah, I want an upgrade too. 714 00:34:08,453 --> 00:34:11,453 Speaker 2: It is tend to to Matt. 715 00:34:11,333 --> 00:34:14,652 Speaker 1: Heath Taylor Adams taking your calls on eight hundred and 716 00:34:14,692 --> 00:34:18,653 Speaker 1: eighty ten eighty. It's Matt Heath and Taylor Adams afternoons. 717 00:34:18,133 --> 00:34:24,772 Speaker 2: News TALKSB, News Talks B. It is seven to two high. 718 00:34:24,813 --> 00:34:27,293 Speaker 4: We flew in New Zealand premium economy several times last 719 00:34:27,373 --> 00:34:31,413 Speaker 4: year and once premier economy on Singapore Airlines. Singapore was 720 00:34:32,253 --> 00:34:37,453 Speaker 4: absolutely dreadful. Singapore a dreadful way to fly. We thought 721 00:34:37,533 --> 00:34:40,893 Speaker 4: we were in an economy, no space, struggle to even 722 00:34:40,933 --> 00:34:43,373 Speaker 4: get out of the seat, food and service nothing like 723 00:34:43,493 --> 00:34:46,053 Speaker 4: in New Zealand. And I'm not particularly patriotic towards the 724 00:34:46,093 --> 00:34:49,053 Speaker 4: New Zealand, but we tend to stick it to We 725 00:34:49,213 --> 00:34:52,573 Speaker 4: tend to stick with them now Yeah, are we just 726 00:34:52,653 --> 00:34:54,533 Speaker 4: too hard on in New Zealand because we always have 727 00:34:54,613 --> 00:34:57,533 Speaker 4: it in the back of our head that we own them. 728 00:34:58,533 --> 00:35:03,173 Speaker 4: So when you own something, you know, you feel you know, 729 00:35:03,253 --> 00:35:05,733 Speaker 4: you feel like you've got the like you like an 730 00:35:05,813 --> 00:35:07,933 Speaker 4: argument with your sister. Yeah, you feel like you've got 731 00:35:07,973 --> 00:35:09,253 Speaker 4: the right criticized and stuff. 732 00:35:09,253 --> 00:35:10,693 Speaker 2: I think there's a part of that as well. But 733 00:35:10,773 --> 00:35:14,172 Speaker 2: everyone has bad days, even Singapore Airlines apparently that are long. 734 00:35:14,413 --> 00:35:16,533 Speaker 2: You know, tilted is one of the best. So maybe 735 00:35:16,613 --> 00:35:18,493 Speaker 2: because we use them so often when they have the 736 00:35:18,533 --> 00:35:21,093 Speaker 2: occasional bad day or something goes wrong, we really lay 737 00:35:21,133 --> 00:35:22,893 Speaker 2: into them because we feel we've got that ownership. 738 00:35:23,133 --> 00:35:26,373 Speaker 4: Singapore Line is still doing Singapore Girl, You're a great 739 00:35:26,453 --> 00:35:30,652 Speaker 4: way to fly, I hope so that before guys, if 740 00:35:30,693 --> 00:35:32,893 Speaker 4: tax paying funding was removed from in New Zealand, it 741 00:35:32,933 --> 00:35:36,293 Speaker 4: would close in a week. Simple, Yeah, let's go to 742 00:35:36,373 --> 00:35:39,212 Speaker 4: the phones, get a don good. 743 00:35:39,453 --> 00:35:44,253 Speaker 2: How are you very good? Keen on your tron loving it? 744 00:35:44,573 --> 00:35:46,733 Speaker 4: Yeah, you know, he hasn't even he hasn't even stepped 745 00:35:46,733 --> 00:35:49,293 Speaker 4: outside in the tron yet, he's never been here before. Yep, 746 00:35:49,693 --> 00:35:52,172 Speaker 4: we drove in, pass it and park found the place 747 00:35:52,213 --> 00:35:53,933 Speaker 4: he walks right in. So he has no experience of 748 00:35:53,973 --> 00:35:54,773 Speaker 4: the tron so far. 749 00:35:54,853 --> 00:35:57,893 Speaker 2: I like what I see, Don, Yeah, that's good. 750 00:35:58,013 --> 00:36:02,493 Speaker 11: I'm pleased. Hey, I'm just disappointed. And because if I 751 00:36:02,613 --> 00:36:04,253 Speaker 11: want to go down to New Plymouth, that cost me 752 00:36:04,333 --> 00:36:05,973 Speaker 11: an arm and a leg and that since. 753 00:36:07,653 --> 00:36:08,293 Speaker 4: Pulled out of there. 754 00:36:08,373 --> 00:36:12,053 Speaker 11: Yeah, And the reason is that we, the New Zealand 755 00:36:12,093 --> 00:36:15,093 Speaker 11: taxpayer bailed them out nine hundred million and twenty twenty 756 00:36:16,693 --> 00:36:18,973 Speaker 11: and they bailed them out priorly to that in two 757 00:36:19,013 --> 00:36:21,692 Speaker 11: thousand and one for nine hundred million and then twenty 758 00:36:21,773 --> 00:36:24,493 Speaker 11: twenty one put another six hundred million in. So I 759 00:36:24,573 --> 00:36:27,293 Speaker 11: think as a as a as an airliner owned by 760 00:36:27,373 --> 00:36:30,493 Speaker 11: the people of New Zealand, we're paying for it. We're 761 00:36:30,493 --> 00:36:34,333 Speaker 11: still paying for it. That they need to be able 762 00:36:34,373 --> 00:36:36,853 Speaker 11: to provide flights that are affordable than New Plymouth and 763 00:36:37,293 --> 00:36:39,773 Speaker 11: these other regional areas. I know that might be a 764 00:36:39,853 --> 00:36:40,172 Speaker 11: last lie. 765 00:36:40,253 --> 00:36:43,252 Speaker 4: So do you find them Don when you're flying? 766 00:36:43,333 --> 00:36:43,493 Speaker 16: Yeah? 767 00:36:43,493 --> 00:36:45,413 Speaker 4: I mean that that's the thing. They are in New Zealand. 768 00:36:45,853 --> 00:36:47,813 Speaker 4: That's part of it. We own them, we bailed them out. 769 00:36:47,853 --> 00:36:50,333 Speaker 4: They can't they can't abandon the regions. But don are 770 00:36:50,333 --> 00:36:53,853 Speaker 4: you flying from? Where are you flying from? To Pumpson? 771 00:36:53,853 --> 00:36:54,573 Speaker 11: Nor from Auckland? 772 00:36:55,293 --> 00:36:58,853 Speaker 4: From from Auckland and how much are you paying general? 773 00:36:58,933 --> 00:36:59,212 Speaker 17: How much? 774 00:36:59,293 --> 00:37:00,173 Speaker 4: Probably that that flight. 775 00:37:00,813 --> 00:37:05,533 Speaker 11: Roughly five hundred dollars, probably return more than that. Yeah, yeah, 776 00:37:07,173 --> 00:37:08,173 Speaker 11: for what's the forty five. 777 00:37:08,053 --> 00:37:09,533 Speaker 2: Minutes a lot of money. Yeah, And I look, I 778 00:37:09,613 --> 00:37:11,613 Speaker 2: mean it always comes up with the regions. But if 779 00:37:11,613 --> 00:37:13,133 Speaker 2: you're in New Zealand, pull out and we need them 780 00:37:13,173 --> 00:37:14,893 Speaker 2: to stay in there because we you know, we own 781 00:37:14,973 --> 00:37:16,693 Speaker 2: them and that's what they need to do with the 782 00:37:16,773 --> 00:37:19,373 Speaker 2: National Airline. But if they Yeah, but if they pull out, 783 00:37:19,413 --> 00:37:21,133 Speaker 2: nobody else is going to jump in there because it's 784 00:37:21,213 --> 00:37:24,013 Speaker 2: not economically viable. So so part of me wants to 785 00:37:24,013 --> 00:37:26,093 Speaker 2: give them a bit of a break on that aspect. 786 00:37:26,333 --> 00:37:28,973 Speaker 2: That that is, you know, Kevy a difficult way to 787 00:37:29,173 --> 00:37:32,172 Speaker 2: run a business. Own them. 788 00:37:32,173 --> 00:37:34,133 Speaker 11: You know, they're owned by the taxpayer. The taxpayer is 789 00:37:34,173 --> 00:37:35,653 Speaker 11: paying for them. I think they need to provide a 790 00:37:35,693 --> 00:37:37,692 Speaker 11: bit of service. I mean, they charge plenty on going 791 00:37:37,693 --> 00:37:39,813 Speaker 11: to Dunedin and christ Church as well. 792 00:37:40,373 --> 00:37:41,493 Speaker 2: But you know they'll certainly do. 793 00:37:42,693 --> 00:37:44,173 Speaker 4: I think so much, Don But we've got to go 794 00:37:44,253 --> 00:37:45,813 Speaker 4: to the news that's coming in fast. 795 00:37:46,013 --> 00:37:48,773 Speaker 2: It absolutely is to stay right here. We will be 796 00:37:48,933 --> 00:37:51,493 Speaker 2: back very soon. You're listening to Matt and Tyler, I 797 00:37:51,493 --> 00:37:55,493 Speaker 2: hope you have it a great Thursday afternoon news is 798 00:37:55,693 --> 00:37:56,253 Speaker 2: coming up. 799 00:37:58,773 --> 00:38:03,413 Speaker 1: Big stories, the leak issues, the big trends and everything 800 00:38:03,493 --> 00:38:07,293 Speaker 1: in between. It's Matt Heath and Tyler Adams Afternoon Squid 801 00:38:07,453 --> 00:38:09,173 Speaker 1: Scodder Talk said, be. 802 00:38:11,013 --> 00:38:13,533 Speaker 2: Very good afternoons. You welcome back into the show. It 803 00:38:13,733 --> 00:38:16,652 Speaker 2: is six pass two and just a reminder coming up 804 00:38:16,693 --> 00:38:19,133 Speaker 2: a little bit later this hour, our mates at SCODA 805 00:38:19,173 --> 00:38:21,493 Speaker 2: could be sending you and a friend to the tour 806 00:38:21,573 --> 00:38:23,933 Speaker 2: de Front's when you play sco toa codes. If you 807 00:38:24,013 --> 00:38:26,533 Speaker 2: need some help with today's clue, keep listening. We will 808 00:38:26,613 --> 00:38:29,652 Speaker 2: have a clue for you a little bit later this hour. 809 00:38:29,773 --> 00:38:32,013 Speaker 2: But back to our discussion we've been having on Air 810 00:38:32,093 --> 00:38:34,573 Speaker 2: New Zealand, and this is after more bad news for 811 00:38:34,773 --> 00:38:39,093 Speaker 2: the national airline. This morning the chief executive Nickel Ravin 812 00:38:39,173 --> 00:38:41,493 Speaker 2: Shanka announced that they're going to have to consolidate one 813 00:38:41,573 --> 00:38:45,853 Speaker 2: thy one hundred flights because of unprecedented jet fuel prices 814 00:38:45,933 --> 00:38:49,853 Speaker 2: that will affect around forty four thousand customers. It is 815 00:38:49,933 --> 00:38:53,373 Speaker 2: a run of incredibly bad news for Air New Zealand. 816 00:38:53,373 --> 00:38:55,453 Speaker 2: But the question we put to you is are you 817 00:38:55,573 --> 00:38:57,973 Speaker 2: starting or have you fallen out of love with the 818 00:38:58,093 --> 00:39:00,053 Speaker 2: airline and if you have, what can they do to 819 00:39:00,133 --> 00:39:00,893 Speaker 2: get that love back? 820 00:39:02,253 --> 00:39:04,693 Speaker 4: You've got to feel for them, right, You've got to 821 00:39:04,693 --> 00:39:07,933 Speaker 4: feel for Air New Zealand because the term unprecedented, you know, 822 00:39:08,373 --> 00:39:13,773 Speaker 4: closing down for two years all international flights basically in 823 00:39:13,813 --> 00:39:16,773 Speaker 4: New Zealand for two years. I mean, the term unprecedented 824 00:39:16,813 --> 00:39:21,933 Speaker 4: gets bandied about. But that twenty two when we became 825 00:39:22,173 --> 00:39:25,333 Speaker 4: you know, the Hermit Kingdom. I mean you know that 826 00:39:25,613 --> 00:39:28,893 Speaker 4: that's a you couldn't kick an airline in the nuts harder, right, that. 827 00:39:29,013 --> 00:39:31,293 Speaker 2: Wasn't in the emergency kit for in in New Zealand. 828 00:39:31,293 --> 00:39:32,773 Speaker 2: They wouldn't know what to do in that situation. 829 00:39:32,773 --> 00:39:34,213 Speaker 4: So you've got to build back after that, and of 830 00:39:34,253 --> 00:39:36,493 Speaker 4: course the New Zealand taxpayer helped out. Then you've got 831 00:39:36,533 --> 00:39:41,573 Speaker 4: this unprecedented problem with the Rolls Royce engines. Right then 832 00:39:41,653 --> 00:39:45,813 Speaker 4: you've got you know, they had their huge labor disputes. 833 00:39:45,853 --> 00:39:49,692 Speaker 4: They were unprecedented, but a bunch of things have hit 834 00:39:49,773 --> 00:39:53,333 Speaker 4: them before this one. Right, Yeah, So you've got there's 835 00:39:53,373 --> 00:39:56,213 Speaker 4: got to be some somepathy for a national carrier. And 836 00:39:56,533 --> 00:40:00,253 Speaker 4: this is an interesting text in New Zealand bashing is 837 00:40:00,413 --> 00:40:04,493 Speaker 4: Kiwi bashing. We need a national carrier we are an 838 00:40:04,613 --> 00:40:10,933 Speaker 4: isolated little island dependent on tourism support in New Zealand. 839 00:40:11,413 --> 00:40:14,973 Speaker 4: Talk them up, don't run them down. We'd be screwed 840 00:40:15,093 --> 00:40:15,613 Speaker 4: without them. 841 00:40:16,453 --> 00:40:18,293 Speaker 2: I can hear what their texts is saying, and that's 842 00:40:18,413 --> 00:40:20,692 Speaker 2: very patriotic and good on you for back in our 843 00:40:20,813 --> 00:40:24,493 Speaker 2: national carrier, and some people will agree with that. But 844 00:40:24,893 --> 00:40:27,813 Speaker 2: surely there are things that they can do as an 845 00:40:27,813 --> 00:40:30,693 Speaker 2: outfit to earn some of that love back. You know, 846 00:40:31,093 --> 00:40:33,133 Speaker 2: it's tough times, very tough times for them, as you say, 847 00:40:33,253 --> 00:40:36,493 Speaker 2: multiple unprecedented events, which is a bit of an oxymoron, 848 00:40:36,933 --> 00:40:41,293 Speaker 2: But there are slight tweaks or elements they could change. 849 00:40:41,373 --> 00:40:45,853 Speaker 2: Surely that would start to win people back and start 850 00:40:45,933 --> 00:40:48,172 Speaker 2: to rebuild that loyalty that they've lost. 851 00:40:48,533 --> 00:40:50,813 Speaker 4: But if you consider like this texture of saying how 852 00:40:50,853 --> 00:40:54,773 Speaker 4: important they are to us, can you imagine if they 853 00:40:54,933 --> 00:40:57,772 Speaker 4: just went out of business? You know what would happen 854 00:40:57,813 --> 00:41:00,093 Speaker 4: is we'd have to bail them out again. Yep, yeah, correct, Yeah. 855 00:41:00,493 --> 00:41:03,693 Speaker 4: I don't think New Zealand could not have In New Zealand, 856 00:41:03,853 --> 00:41:05,493 Speaker 4: I don't think we could not have a national carrier. 857 00:41:05,533 --> 00:41:07,853 Speaker 4: Can you imagine it? I mean that's I mean that 858 00:41:07,893 --> 00:41:11,292 Speaker 4: would be that would be so very depressing. It would 859 00:41:11,293 --> 00:41:13,973 Speaker 4: be and it would set us back so far if 860 00:41:14,013 --> 00:41:16,013 Speaker 4: that that would happen. But if you keep in mind 861 00:41:16,333 --> 00:41:19,413 Speaker 4: how important they are to us. If you're traveling overseas, 862 00:41:20,293 --> 00:41:22,333 Speaker 4: surely you can take a two hundred dollars hit on 863 00:41:22,413 --> 00:41:27,373 Speaker 4: your flight to support the national carrier. Do the right 864 00:41:27,453 --> 00:41:31,013 Speaker 4: thing for New Zealand. Don't ask what in New Zealand 865 00:41:31,053 --> 00:41:33,732 Speaker 4: can do for you. Callers on eight hundred and eighty 866 00:41:33,773 --> 00:41:37,013 Speaker 4: ten eight ADI, ask what you can do for in 867 00:41:37,133 --> 00:41:40,893 Speaker 4: New Zealand. Maybe it isn't the perfect surface service that 868 00:41:41,053 --> 00:41:46,493 Speaker 4: used to be. Maybe their videos, their safety videos are 869 00:41:46,693 --> 00:41:49,293 Speaker 4: some kind of water boarding torture that we can't take anymore. 870 00:41:51,013 --> 00:41:54,133 Speaker 4: But we need them. So instead of spending an hour 871 00:41:54,213 --> 00:41:56,293 Speaker 4: and talk back like we have Tyler running them down, 872 00:41:56,853 --> 00:41:59,693 Speaker 4: shouldn't we be band aiding, band aiding over the problems 873 00:41:59,973 --> 00:42:03,333 Speaker 4: and talking them up and encouraging people to spend their 874 00:42:03,413 --> 00:42:05,533 Speaker 4: money with them such they can get out of this 875 00:42:05,653 --> 00:42:06,333 Speaker 4: latest crisis. 876 00:42:06,733 --> 00:42:08,013 Speaker 2: So what you're saying is we should be in the 877 00:42:08,053 --> 00:42:10,213 Speaker 2: trench with the in New Zealand. We're in this together, 878 00:42:10,333 --> 00:42:12,053 Speaker 2: and if the in New Zealand's taken a heat, you 879 00:42:12,173 --> 00:42:13,893 Speaker 2: should take ahead to what do you say to that. 880 00:42:14,253 --> 00:42:17,653 Speaker 4: That's what I'm saying. That's what I'm I'm floating. 881 00:42:18,133 --> 00:42:20,053 Speaker 2: And what do you say? Love to get your thoughts 882 00:42:20,093 --> 00:42:21,893 Speaker 2: on there, join the conversation. Oh, one hundred and eighty 883 00:42:21,973 --> 00:42:25,293 Speaker 2: ten eighty is the number to call. Shane. How are 884 00:42:25,373 --> 00:42:26,053 Speaker 2: you this afternoon? 885 00:42:26,653 --> 00:42:28,692 Speaker 8: Yeah, team, how are you good? 886 00:42:28,733 --> 00:42:29,373 Speaker 7: Good good? 887 00:42:29,573 --> 00:42:32,533 Speaker 12: I'm interesting. I've been listening for half an hour, so 888 00:42:32,813 --> 00:42:36,053 Speaker 12: just some of the comments. And yeah, I've been a 889 00:42:37,613 --> 00:42:41,533 Speaker 12: in New Zealand member or Airpoints member since nineteen ninety 890 00:42:41,613 --> 00:42:43,733 Speaker 12: and I did you know, I did do quite a 891 00:42:43,773 --> 00:42:46,213 Speaker 12: bit of traveling sort of probably earlier then than I 892 00:42:46,333 --> 00:42:49,292 Speaker 12: do now. But one of the reasons why I don't 893 00:42:49,373 --> 00:42:52,293 Speaker 12: do as much with them now is because of the 894 00:42:53,733 --> 00:42:55,293 Speaker 12: Oh I guess at the end of the day, it's 895 00:42:55,453 --> 00:43:00,293 Speaker 12: service and price and quality of service. It's to me 896 00:43:00,453 --> 00:43:05,573 Speaker 12: it's I'm a businessman and but you know, and I 897 00:43:05,693 --> 00:43:07,973 Speaker 12: have a family still and I'm still to me, it's 898 00:43:07,973 --> 00:43:11,453 Speaker 12: about we look for the best deal now then then 899 00:43:11,973 --> 00:43:15,933 Speaker 12: looking for the loyalty. And I was very, very loyal 900 00:43:16,813 --> 00:43:18,772 Speaker 12: back in the early days. But you know, I can't 901 00:43:18,813 --> 00:43:21,013 Speaker 12: even get into the Quarer lounge anymore, and we go 902 00:43:21,133 --> 00:43:23,453 Speaker 12: to a different lounge, you know, when we go. I 903 00:43:24,853 --> 00:43:29,893 Speaker 12: actually my son he sees actually a quantas pilot now, 904 00:43:29,973 --> 00:43:30,893 Speaker 12: which I don't. 905 00:43:31,133 --> 00:43:32,853 Speaker 8: Why was pilot. 906 00:43:33,293 --> 00:43:34,973 Speaker 12: He's been flying for them for a number of years 907 00:43:34,973 --> 00:43:37,373 Speaker 12: because he actually couldn't get a job with in New Zealand. 908 00:43:38,533 --> 00:43:43,212 Speaker 12: So it's it's just the general. It's it's and it's 909 00:43:43,373 --> 00:43:48,373 Speaker 12: and I'm a wanna bread kiwi. I'm you know, I'm 910 00:43:48,773 --> 00:43:53,773 Speaker 12: loyal to my country and I'd love to see them flourish. 911 00:43:53,893 --> 00:43:56,493 Speaker 12: But we've also we live in a competitive world and 912 00:43:56,613 --> 00:43:59,573 Speaker 12: we've actually got to be and in times are tough 913 00:43:59,653 --> 00:44:02,013 Speaker 12: for people, you know, we we want to have a 914 00:44:02,053 --> 00:44:05,053 Speaker 12: holiday or we need to travel for business or whatever, 915 00:44:05,493 --> 00:44:08,693 Speaker 12: we still need to look at our dollar, our bottom wine. 916 00:44:08,733 --> 00:44:14,253 Speaker 12: And yeah, I hope they don't disappear. They're fifty one 917 00:44:14,333 --> 00:44:17,213 Speaker 12: percent owned by the government. And I remember, you know, 918 00:44:17,573 --> 00:44:20,732 Speaker 12: back in the in the day when they were bailed out, 919 00:44:20,813 --> 00:44:25,493 Speaker 12: they their shares dropped to and I saw it because 920 00:44:25,533 --> 00:44:28,773 Speaker 12: my friend who was actually involved in New Zealand shares, 921 00:44:28,933 --> 00:44:34,213 Speaker 12: he it went down to two scenes and and the 922 00:44:34,293 --> 00:44:37,613 Speaker 12: government came in and obviously bought fifty one percent, and 923 00:44:38,853 --> 00:44:41,893 Speaker 12: a week later they bloomed and a lot of people 924 00:44:41,973 --> 00:44:43,653 Speaker 12: made a lot of money. Actually one guy was in 925 00:44:43,733 --> 00:44:46,013 Speaker 12: the Herald. He made a million bucks in a week, 926 00:44:47,133 --> 00:44:50,252 Speaker 12: you know, And but you know that's that's beside the point. 927 00:44:50,333 --> 00:44:54,652 Speaker 4: But let's go back in the time of scene. 928 00:44:55,333 --> 00:45:00,413 Speaker 12: I've got a six FIDGIT number. I think most airports 929 00:45:00,453 --> 00:45:04,413 Speaker 12: members have got longer ones. And I quote that into 930 00:45:04,533 --> 00:45:06,333 Speaker 12: if I go to MN attends or something like that, 931 00:45:06,493 --> 00:45:08,053 Speaker 12: what the airpoints number, and I'll give it to them. 932 00:45:08,133 --> 00:45:11,613 Speaker 12: They doesn't even register, you know, they don't even have 933 00:45:11,733 --> 00:45:14,213 Speaker 12: that registers. I don't know where that disappeared to. But 934 00:45:14,773 --> 00:45:20,172 Speaker 12: just just general service, the quality, you know things. Yeah, 935 00:45:20,453 --> 00:45:23,013 Speaker 12: it was really good back earlier on and I'm probably 936 00:45:23,013 --> 00:45:28,093 Speaker 12: showing my age, but yeah, I just tend to shop around. 937 00:45:28,133 --> 00:45:31,613 Speaker 12: But now, you know, it's just it's one of those things. 938 00:45:31,693 --> 00:45:33,253 Speaker 12: It's the real world we live in. 939 00:45:34,413 --> 00:45:36,453 Speaker 4: This is slightly off topic, Shane. I think you have 940 00:45:36,453 --> 00:45:40,133 Speaker 4: your thoughts there. So your son's a pilot for Quantas. 941 00:45:40,213 --> 00:45:42,853 Speaker 4: Have you flown on a passenger playing with him at 942 00:45:42,893 --> 00:45:46,293 Speaker 4: the controls before and you're playing at all with them 943 00:45:46,293 --> 00:45:46,853 Speaker 4: at the controls? 944 00:45:47,533 --> 00:45:50,293 Speaker 12: Yes, Well, he's used to fly some of the smaller 945 00:45:50,333 --> 00:45:53,653 Speaker 12: planes into Yeah we got contas, but I have actually 946 00:45:53,693 --> 00:45:58,333 Speaker 12: flown with him. He's almost a captain, and he did act. 947 00:45:58,973 --> 00:46:03,933 Speaker 12: He moved from Quantus to Jetstar during COVID and because 948 00:46:03,973 --> 00:46:05,773 Speaker 12: he wanted to spend time with his family. And then 949 00:46:05,813 --> 00:46:07,933 Speaker 12: he's back with Quantus. But he would have been on 950 00:46:09,133 --> 00:46:10,933 Speaker 12: a good well, he is on a good salary, but 951 00:46:11,013 --> 00:46:13,013 Speaker 12: he would have been on the far greatest he'd been 952 00:46:13,173 --> 00:46:15,773 Speaker 12: and a captain. So he's been with them for a 953 00:46:15,853 --> 00:46:19,173 Speaker 12: long time and they look after him, they really And 954 00:46:19,333 --> 00:46:21,813 Speaker 12: I've flown with Quantis probably quite quite a bit in 955 00:46:21,893 --> 00:46:24,053 Speaker 12: recent times. But I will fly with the New Zealand. 956 00:46:25,493 --> 00:46:28,533 Speaker 12: You know, I'm not sort of knocking them down, to 957 00:46:28,653 --> 00:46:32,933 Speaker 12: be honest. It's just about the bottom line or or 958 00:46:33,453 --> 00:46:35,893 Speaker 12: and that's probably a lot of families looking at simple. 959 00:46:36,453 --> 00:46:40,573 Speaker 4: Yeah. So so the loyalty isn't quite there as it 960 00:46:40,693 --> 00:46:43,213 Speaker 4: once was, because I feel like at some point in 961 00:46:43,333 --> 00:46:45,173 Speaker 4: my life anyway, I didn't even look anywhere else. I 962 00:46:45,253 --> 00:46:47,093 Speaker 4: was just like in New Zealand. In New Zealand, it's good. 963 00:46:47,133 --> 00:46:48,933 Speaker 4: That's that's the that's where I went to book my 964 00:46:48,973 --> 00:46:51,933 Speaker 4: tickets in New Zealand. I only brought up the flying 965 00:46:51,973 --> 00:46:53,813 Speaker 4: with your son because I taught my you know, I 966 00:46:53,933 --> 00:46:55,573 Speaker 4: was teaching my son how to drive recently, and I 967 00:46:55,653 --> 00:46:59,853 Speaker 4: was just thinking, Wow, imagine imagine being on a plane 968 00:46:59,893 --> 00:47:02,533 Speaker 4: with them flying it experience. 969 00:47:03,653 --> 00:47:06,973 Speaker 12: Well, I can't imagine. I mean, you know, he's my 970 00:47:07,093 --> 00:47:10,013 Speaker 12: son and he my I don't think, how the hell 971 00:47:10,053 --> 00:47:14,413 Speaker 12: are you flying five six people? And he's done some 972 00:47:14,653 --> 00:47:16,013 Speaker 12: pretty incredible. 973 00:47:17,013 --> 00:47:18,133 Speaker 2: Nice He teach how to drive. 974 00:47:20,053 --> 00:47:21,172 Speaker 12: Did he teach me how to drive? 975 00:47:21,733 --> 00:47:21,773 Speaker 14: No? 976 00:47:21,973 --> 00:47:25,973 Speaker 2: Did you teach him how to drive? I think, yeah, yeah, yeah, 977 00:47:26,613 --> 00:47:27,133 Speaker 2: a good driver. 978 00:47:28,493 --> 00:47:30,133 Speaker 8: He's a good driver. He's a good dad. 979 00:47:30,453 --> 00:47:32,253 Speaker 2: We're in safe we're in safe fans. 980 00:47:32,413 --> 00:47:37,573 Speaker 12: Yeah, definitely, he's a very level headed, common sense guy. 981 00:47:37,653 --> 00:47:39,253 Speaker 12: But he's a great pilot. 982 00:47:40,093 --> 00:47:44,292 Speaker 4: Well, I mentioned you're incredibly proud, Shane proud. 983 00:47:45,053 --> 00:47:47,652 Speaker 12: I've got four sons and one daughter and they're all 984 00:47:47,733 --> 00:47:51,613 Speaker 12: done well. But it really does. I mean, he went 985 00:47:51,693 --> 00:47:56,693 Speaker 12: to Botswana when he was training. All in all, the 986 00:47:57,133 --> 00:48:02,093 Speaker 12: Kiwis went to Botswana for to get get training because 987 00:48:02,093 --> 00:48:05,333 Speaker 12: they couldn't get it here. So he went down to Botswana. Uh, 988 00:48:06,813 --> 00:48:09,133 Speaker 12: he said, on a waiting list because the Kiwis were 989 00:48:09,213 --> 00:48:13,333 Speaker 12: actually sought after the planes were falling out of the 990 00:48:13,373 --> 00:48:15,613 Speaker 12: sky left, right, and center. We were sort of crapping 991 00:48:15,653 --> 00:48:19,813 Speaker 12: ourselves a bit for that. And he they changed the 992 00:48:19,933 --> 00:48:22,573 Speaker 12: rules for the locals. Then while he was there, he 993 00:48:22,653 --> 00:48:25,213 Speaker 12: went to Perth on the way back, since you had 994 00:48:25,253 --> 00:48:27,212 Speaker 12: to do some flying, and he got a job there 995 00:48:27,773 --> 00:48:33,293 Speaker 12: flying into the into the mines and the farms that 996 00:48:33,373 --> 00:48:35,533 Speaker 12: were way out in the back, back back blocks, and 997 00:48:35,933 --> 00:48:38,333 Speaker 12: he was flying in there and at night. I just 998 00:48:38,373 --> 00:48:40,973 Speaker 12: can't imagine even doing this. He said, you can't actually 999 00:48:41,053 --> 00:48:44,093 Speaker 12: tell which is which is the ground because you're flying 1000 00:48:44,173 --> 00:48:49,652 Speaker 12: on your instruments. He had to land with his instruments. Yeah, 1001 00:48:49,693 --> 00:48:54,413 Speaker 12: it was quite pilot. Yeah, yeah, the pilot. 1002 00:48:54,253 --> 00:48:56,533 Speaker 4: Yeah, and so so Botsmater was because you could get 1003 00:48:56,533 --> 00:48:59,213 Speaker 4: his he hit his ear hours up. Basically there was 1004 00:48:59,253 --> 00:49:00,933 Speaker 4: a way to get his ear is it? Because that's 1005 00:49:00,973 --> 00:49:03,933 Speaker 4: the thing you get, you get your license whatever, and 1006 00:49:04,053 --> 00:49:07,013 Speaker 4: then you've just got to basically work for minimum wage 1007 00:49:07,053 --> 00:49:08,053 Speaker 4: getting it. How is that right? 1008 00:49:08,773 --> 00:49:11,813 Speaker 2: Well, we're good on you, Shane and all the best. 1009 00:49:13,053 --> 00:49:15,133 Speaker 2: Go well, mate, thank you very much for your call. 1010 00:49:15,253 --> 00:49:17,133 Speaker 2: So are you with Shane or what do you say? 1011 00:49:17,253 --> 00:49:19,253 Speaker 2: In New Zealand has taken a lot of hits in 1012 00:49:19,373 --> 00:49:22,293 Speaker 2: recent years, What if anything can they do to rebuild 1013 00:49:22,293 --> 00:49:24,333 Speaker 2: the brand we used to be proud of. Oh, eight 1014 00:49:24,453 --> 00:49:26,093 Speaker 2: hundred eighty ten eighty is an I. 1015 00:49:26,133 --> 00:49:28,093 Speaker 4: Love my kids more than anything in the world. I 1016 00:49:28,173 --> 00:49:30,453 Speaker 4: love my two sons that they mean everything to me 1017 00:49:30,973 --> 00:49:32,573 Speaker 4: and I'm so proud of them. 1018 00:49:32,693 --> 00:49:36,453 Speaker 2: Here we go, but there it comes, every one of them. 1019 00:49:36,853 --> 00:49:40,573 Speaker 4: I know they are only sixteen and nineteen at the moment, 1020 00:49:40,653 --> 00:49:42,493 Speaker 4: but imagining having one of them fly me. 1021 00:49:45,053 --> 00:49:48,613 Speaker 2: Let other people do it first. Yeah, right, beg very 1022 00:49:48,693 --> 00:49:50,973 Speaker 2: shortly taking your calls. Oh, eight hundred and eighty ten eighty. 1023 00:49:51,013 --> 00:49:52,253 Speaker 2: It is eighteen past two. 1024 00:49:53,653 --> 00:49:58,533 Speaker 1: Your home of afternoon talk, Mad Heathen Tyler Adams afternoons call. Oh, 1025 00:49:58,573 --> 00:50:01,093 Speaker 1: eight hundred eighty ten eighty, News Talk said. 1026 00:50:00,973 --> 00:50:04,252 Speaker 2: Be News Talk said, be. So, we are talking about 1027 00:50:04,293 --> 00:50:06,413 Speaker 2: your New Zealand. It's taking a lot of different hats 1028 00:50:06,453 --> 00:50:08,453 Speaker 2: over the past couple of years and again today with 1029 00:50:08,613 --> 00:50:10,573 Speaker 2: jet fuel prices. But the question will put to you is, 1030 00:50:10,933 --> 00:50:13,093 Speaker 2: if you've fallen out of love with in New Zealand, 1031 00:50:13,173 --> 00:50:15,293 Speaker 2: what can they do to get some of that love 1032 00:50:15,413 --> 00:50:18,133 Speaker 2: back to rebuild the brand that we all used to 1033 00:50:18,173 --> 00:50:20,653 Speaker 2: be so proud of. One hundred and eighty is the 1034 00:50:20,773 --> 00:50:29,013 Speaker 2: number to call. Hey you n Hello En, Hello in Hey, 1035 00:50:29,173 --> 00:50:30,813 Speaker 2: how are you welcome to the show? 1036 00:50:32,653 --> 00:50:32,853 Speaker 10: Why? 1037 00:50:34,333 --> 00:50:38,093 Speaker 2: Hi, Yep, we've kind of got you. What's your thoughts 1038 00:50:38,093 --> 00:50:39,652 Speaker 2: about in New Zealand, that's all right. 1039 00:50:40,373 --> 00:50:43,773 Speaker 18: I just feel like we love to bash in New 1040 00:50:43,853 --> 00:50:45,493 Speaker 18: Zealand and I don't really get it. 1041 00:50:45,693 --> 00:50:49,293 Speaker 19: I think it's such sort of pride for our country. 1042 00:50:49,413 --> 00:50:50,813 Speaker 20: It should be and. 1043 00:50:52,293 --> 00:50:54,333 Speaker 19: I've lived here for twenty. 1044 00:50:54,133 --> 00:50:57,653 Speaker 18: Three years and I will only in New Zealand. 1045 00:50:58,613 --> 00:51:03,453 Speaker 19: I just the service is great. It's faith, it's on time, 1046 00:51:03,733 --> 00:51:04,533 Speaker 19: it's reliable. 1047 00:51:05,373 --> 00:51:08,013 Speaker 18: It just feels like every time something happens, you know, 1048 00:51:08,453 --> 00:51:08,733 Speaker 18: it's not. 1049 00:51:08,813 --> 00:51:10,973 Speaker 19: A New Zealand's fault that fuel prices have gone up, 1050 00:51:11,413 --> 00:51:14,813 Speaker 19: you know. And I just think what's good for Air 1051 00:51:14,853 --> 00:51:17,133 Speaker 19: New Zealand is good for our country and we should 1052 00:51:17,373 --> 00:51:18,933 Speaker 19: be more supportive. 1053 00:51:21,093 --> 00:51:24,293 Speaker 2: Do you think there's anything that they can do to 1054 00:51:25,093 --> 00:51:27,093 Speaker 2: I suppose win Beck some of the loyalty. I get 1055 00:51:27,133 --> 00:51:29,093 Speaker 2: what you're saying that you think it's unfear in New 1056 00:51:29,173 --> 00:51:31,053 Speaker 2: Zealand's it's left to lay into in New Zealand when 1057 00:51:31,053 --> 00:51:33,133 Speaker 2: times are tough for them. But are there some things 1058 00:51:33,173 --> 00:51:35,893 Speaker 2: that they could perhaps do to try and win Beck 1059 00:51:36,013 --> 00:51:37,053 Speaker 2: those people who have hit a go. 1060 00:51:40,533 --> 00:51:45,573 Speaker 19: I think I think the service years ago was a 1061 00:51:45,613 --> 00:51:50,173 Speaker 19: little more bespoke than it is now. But yeah, I 1062 00:51:50,373 --> 00:51:52,013 Speaker 19: just I really I don't know. 1063 00:51:52,173 --> 00:51:54,413 Speaker 18: I just I will only find any Zealand, and I. 1064 00:51:54,533 --> 00:51:58,133 Speaker 19: Just feel like I've stayed loyal for you know, Yeah, 1065 00:51:58,173 --> 00:52:01,652 Speaker 19: I just I can't think, I mean, the idea. 1066 00:52:01,413 --> 00:52:03,693 Speaker 18: That prices should be lower. 1067 00:52:03,773 --> 00:52:06,013 Speaker 19: I mean, it's very expensive to fly. 1068 00:52:06,053 --> 00:52:07,933 Speaker 18: Anywhere on any airline now, and. 1069 00:52:09,573 --> 00:52:11,453 Speaker 19: You know that's the fact is life for so many 1070 00:52:11,773 --> 00:52:15,573 Speaker 19: things that are no particular airlines fault, you know, I mean, 1071 00:52:16,293 --> 00:52:22,013 Speaker 19: and I think also I guess Air New Zealand flies 1072 00:52:22,093 --> 00:52:24,413 Speaker 19: to a lot of places within New Zealand that other 1073 00:52:24,573 --> 00:52:28,093 Speaker 19: airlines are not willing to service. And so yeah, you 1074 00:52:28,133 --> 00:52:31,252 Speaker 19: know that has to which is I mean, which is great? 1075 00:52:31,413 --> 00:52:33,292 Speaker 4: They lose and they lose money on those they lose 1076 00:52:33,373 --> 00:52:34,253 Speaker 4: money on those routes. 1077 00:52:34,773 --> 00:52:35,013 Speaker 18: Yeah. 1078 00:52:35,533 --> 00:52:38,533 Speaker 19: I don't want to sound like, you know, a cheerleader 1079 00:52:38,613 --> 00:52:41,093 Speaker 19: for but I just I have I've just always had 1080 00:52:41,093 --> 00:52:42,653 Speaker 19: a really good experience. 1081 00:52:42,213 --> 00:52:46,573 Speaker 4: And I will judging your ex and you've you've come 1082 00:52:46,653 --> 00:52:49,653 Speaker 4: from somewhere else originally. Is that either Canada or America? 1083 00:52:49,733 --> 00:52:52,093 Speaker 7: In my correct a little of both. 1084 00:52:55,893 --> 00:52:59,733 Speaker 19: The I mean, when I go back home, I just 1085 00:53:00,053 --> 00:53:03,013 Speaker 19: dread flying on all the airlines in Canada. 1086 00:53:03,533 --> 00:53:08,772 Speaker 4: Airlines in America are terrible, the way they treat you terrible. Yeah, 1087 00:53:08,773 --> 00:53:10,692 Speaker 4: it's awful. And then I think I don't think people 1088 00:53:10,693 --> 00:53:13,413 Speaker 4: who need to know how how bad I mean, there 1089 00:53:13,453 --> 00:53:15,373 Speaker 4: was there was an episode of south Back Park that 1090 00:53:15,493 --> 00:53:18,013 Speaker 4: graphically demonstrated how bad it was to fly to miss 1091 00:53:18,013 --> 00:53:23,292 Speaker 4: sick airlines in America. I think you go over there, Yeah, 1092 00:53:23,413 --> 00:53:23,653 Speaker 4: I was. 1093 00:53:24,093 --> 00:53:26,333 Speaker 19: I was in Europe last year and we flew some 1094 00:53:26,693 --> 00:53:28,933 Speaker 19: you know, domestic alanes with it, and just like, oh 1095 00:53:29,053 --> 00:53:32,333 Speaker 19: my gosh, it's just the planes are dirty, the service 1096 00:53:32,453 --> 00:53:36,533 Speaker 19: is terrible. They're hoarding people in like you know, cattle 1097 00:53:36,733 --> 00:53:39,013 Speaker 19: to get on the flight. It's just and you think 1098 00:53:39,133 --> 00:53:41,652 Speaker 19: like we're kind of spoiled. And I feel like. 1099 00:53:42,333 --> 00:53:46,133 Speaker 4: Everyone everyone the flight for the overhead lockers on American 1100 00:53:47,213 --> 00:53:49,653 Speaker 4: domestic flight, it's. 1101 00:53:49,613 --> 00:53:53,493 Speaker 19: Horrible that there are Americans fighting for you. But I mean, 1102 00:53:53,813 --> 00:53:57,853 Speaker 19: you know I can say that because I but I think, yeah, 1103 00:53:57,893 --> 00:54:01,973 Speaker 19: it's just when I get on a flight coming back 1104 00:54:02,013 --> 00:54:05,533 Speaker 19: to New Zealand, for example, and I I feel like 1105 00:54:06,013 --> 00:54:07,453 Speaker 19: as soon as I get on that plane, like I 1106 00:54:07,493 --> 00:54:09,893 Speaker 19: feel like I'm home. And that says something. 1107 00:54:10,493 --> 00:54:14,413 Speaker 4: Yeah, yeah, I mean, I mean it's I've definitely experienced that. 1108 00:54:14,533 --> 00:54:17,453 Speaker 4: But I think for New Zealanders and for us, and 1109 00:54:17,533 --> 00:54:20,773 Speaker 4: you're in New Zealander, but we think about I think 1110 00:54:20,853 --> 00:54:23,333 Speaker 4: why we're quite critical of you in New Zealand is because, 1111 00:54:23,853 --> 00:54:26,293 Speaker 4: you know, and I think it was the year two 1112 00:54:26,333 --> 00:54:30,533 Speaker 4: thousand they bought Anset in Australia and that blew up 1113 00:54:30,653 --> 00:54:33,853 Speaker 4: and they lost, you know, over a billion dollars and 1114 00:54:33,933 --> 00:54:37,453 Speaker 4: then the taxpayer had to invest you know, close to 1115 00:54:37,573 --> 00:54:40,853 Speaker 4: I think was eight hundred and fifty million, close to 1116 00:54:40,893 --> 00:54:43,533 Speaker 4: a billion. Maybe it was about nine hundred million back then, 1117 00:54:43,933 --> 00:54:48,653 Speaker 4: and then again in twenty twenty two we had to 1118 00:54:48,733 --> 00:54:51,933 Speaker 4: invest another nine hundred million in there. So we kind 1119 00:54:51,973 --> 00:54:55,413 Speaker 4: of we kind of feel like we have put a 1120 00:54:55,493 --> 00:54:57,573 Speaker 4: lot of money into them, So in the back of 1121 00:54:57,653 --> 00:54:59,533 Speaker 4: our mind we're like, you know, we want to be 1122 00:54:59,573 --> 00:55:02,693 Speaker 4: proud of you, but also as a taxpayer, we have 1123 00:55:02,813 --> 00:55:06,493 Speaker 4: invested a lot, so we maybe operate with a slightly 1124 00:55:06,813 --> 00:55:07,613 Speaker 4: more critical eye. 1125 00:55:09,653 --> 00:55:12,453 Speaker 18: Yeah, I mean I get you know, Yeah, I guess 1126 00:55:12,493 --> 00:55:13,013 Speaker 18: I get all that. 1127 00:55:13,213 --> 00:55:15,293 Speaker 19: I just I just feel like them. 1128 00:55:16,413 --> 00:55:19,493 Speaker 18: Every time something happens in the world, it. 1129 00:55:19,533 --> 00:55:21,613 Speaker 19: Feels like it's like, oh, my god, and how are 1130 00:55:21,653 --> 00:55:23,373 Speaker 19: we gonna how are we going to attack here? 1131 00:55:23,373 --> 00:55:29,293 Speaker 2: And it's probably yeah, thank you very much for your 1132 00:55:29,373 --> 00:55:31,253 Speaker 2: call and keen to hear from you. Oh eight one 1133 00:55:31,293 --> 00:55:33,653 Speaker 2: hundred eighty ten eighty are you with an Do you 1134 00:55:33,733 --> 00:55:35,773 Speaker 2: think in New Zealand gets the boot put in a 1135 00:55:35,893 --> 00:55:37,573 Speaker 2: little bit too much and we need to be a 1136 00:55:37,613 --> 00:55:40,252 Speaker 2: bit more patriotic. Nine two ninety two is the text 1137 00:55:40,333 --> 00:55:42,692 Speaker 2: number as well, beg very shortly. It is twenty six 1138 00:55:42,733 --> 00:55:44,973 Speaker 2: past two news Talk thereb. 1139 00:55:46,813 --> 00:55:50,173 Speaker 1: Mad Heath and Tyler Adams afternoons call oh eight hundred 1140 00:55:50,253 --> 00:55:51,973 Speaker 1: eighty ten eighty on news Talk. 1141 00:55:52,093 --> 00:55:55,293 Speaker 2: V twenty nine past two. Plenty of texts coming through 1142 00:55:55,293 --> 00:55:56,133 Speaker 2: on nine two ninety two. 1143 00:55:56,293 --> 00:55:57,893 Speaker 4: I'll tell you what it's flipped in favorite of you 1144 00:55:57,893 --> 00:56:01,133 Speaker 4: in New Zealand. Oh and the latest texts are coming through. 1145 00:56:01,173 --> 00:56:03,653 Speaker 4: Totally agree with current caller ain Z far superior to 1146 00:56:03,733 --> 00:56:07,013 Speaker 4: a lot of the airlines. Kiwis are winges Hi guys 1147 00:56:07,173 --> 00:56:11,453 Speaker 4: in New Zealand's International Sorry Hi guys. Air New Zealand 1148 00:56:11,453 --> 00:56:15,893 Speaker 4: International has always struggled with viability. The merger with NAC 1149 00:56:16,013 --> 00:56:18,133 Speaker 4: in the late seventies was because the Air New Zealand 1150 00:56:18,213 --> 00:56:20,133 Speaker 4: was on point of failure. And history repeats over and 1151 00:56:20,213 --> 00:56:22,493 Speaker 4: over again. It is a knowledge that the domestic flight 1152 00:56:22,613 --> 00:56:25,053 Speaker 4: subsidized the international operation. I thought it was the other 1153 00:56:25,053 --> 00:56:27,533 Speaker 4: way around. Previous governments have agreed to landing rights for 1154 00:56:27,653 --> 00:56:30,173 Speaker 4: other countries and failed to negotiate deals for Air New Zealand, 1155 00:56:30,573 --> 00:56:32,333 Speaker 4: which has put them on the back foot. The Emmerant 1156 00:56:32,333 --> 00:56:35,173 Speaker 4: story as a classic. Can they win back passengers? Possibly, 1157 00:56:35,293 --> 00:56:37,973 Speaker 4: but it has dropped from boutique to run of the mill, 1158 00:56:38,253 --> 00:56:40,013 Speaker 4: so it doesn't appeal to me. Thank you for your 1159 00:56:40,013 --> 00:56:43,413 Speaker 4: discussion today, Tina. Thank you for your text. Tina. It 1160 00:56:43,493 --> 00:56:45,933 Speaker 4: did feel like it was a boutique airline, didn't it, 1161 00:56:45,973 --> 00:56:47,893 Speaker 4: even though it was a big international airline. There was 1162 00:56:47,893 --> 00:56:50,973 Speaker 4: a friendly vibe you had, the teal color you had, 1163 00:56:51,733 --> 00:56:58,293 Speaker 4: it felt very a very innovative, yeah, and trying new things. 1164 00:56:59,133 --> 00:57:02,933 Speaker 4: And I guess as a result of all the challenges 1165 00:57:02,973 --> 00:57:07,453 Speaker 4: that they've had since COVID, just challenge after challenge after challenge, 1166 00:57:07,853 --> 00:57:09,453 Speaker 4: that sort of innovation has set to go on the 1167 00:57:09,493 --> 00:57:09,973 Speaker 4: back foot. 1168 00:57:10,533 --> 00:57:10,732 Speaker 7: Yeah. 1169 00:57:10,853 --> 00:57:13,053 Speaker 4: I mean, I'm not talking innovations like not letting leaving 1170 00:57:13,093 --> 00:57:16,133 Speaker 4: you to take a coffee cup out of the crowdu lounge, 1171 00:57:16,133 --> 00:57:18,653 Speaker 4: because that's just stupid when you're blasting aviation fuel out 1172 00:57:18,653 --> 00:57:21,933 Speaker 4: of the back of it aircraft orse or wooden knives 1173 00:57:21,973 --> 00:57:24,733 Speaker 4: and forks when you're blasting aviation fuel out of an aircraft, 1174 00:57:25,693 --> 00:57:28,893 Speaker 4: or saying we've built this hangar out of sustainable material. 1175 00:57:28,813 --> 00:57:29,973 Speaker 2: Not the innovation we're talking about. 1176 00:57:30,013 --> 00:57:32,813 Speaker 4: No, No, that's called that's the greenwashing. 1177 00:57:32,453 --> 00:57:35,533 Speaker 2: That's ideology, right, taking your calls on O one hundred 1178 00:57:35,533 --> 00:57:38,493 Speaker 2: and eighty ten eighty, join the conversation. What do you say, 1179 00:57:38,733 --> 00:57:40,333 Speaker 2: are you with some of the textures that are coming 1180 00:57:40,373 --> 00:57:42,213 Speaker 2: through right now that we need to be a bit 1181 00:57:42,333 --> 00:57:44,613 Speaker 2: kinder to ear New Zealand and stop putting the boot in? 1182 00:57:44,973 --> 00:57:46,653 Speaker 2: Or if you've fallen out of love, how can they 1183 00:57:46,773 --> 00:57:49,293 Speaker 2: win you back? Headlines with Ray Lean coming up. It 1184 00:57:49,453 --> 00:57:50,693 Speaker 2: is twenty nine to. 1185 00:57:50,773 --> 00:57:55,613 Speaker 14: Three US talk said be headlines with your Ride, New 1186 00:57:55,733 --> 00:58:00,213 Speaker 14: Zealand's number one taxi app. Download your Ride today. A 1187 00:58:00,373 --> 00:58:03,693 Speaker 14: jury has taken less than two days to unanimously find 1188 00:58:03,973 --> 00:58:07,893 Speaker 14: Michael Scott Roger guilty of murdering and dismembering a christ 1189 00:58:07,973 --> 00:58:12,533 Speaker 14: chur of three in twenty twenty three. Meanwhile, Nelson man 1190 00:58:12,653 --> 00:58:15,933 Speaker 14: David Sparks has pleaded guilty to a raft of charges 1191 00:58:16,293 --> 00:58:19,253 Speaker 14: after breaking into his ex partner's home and setting it 1192 00:58:19,413 --> 00:58:24,173 Speaker 14: on fire with people inside. Former Labor MP Paul Eagles 1193 00:58:24,213 --> 00:58:28,293 Speaker 14: been found to have deliberately misled a probe into excessive spending. 1194 00:58:28,933 --> 00:58:32,453 Speaker 14: The Auditor General's report raises multiple issues during his term 1195 00:58:32,733 --> 00:58:37,293 Speaker 14: as Chathamidan's Council's ce House of Travels says Air New 1196 00:58:37,373 --> 00:58:40,573 Speaker 14: Zealand planning to cut about eleven hundred flights is a 1197 00:58:40,693 --> 00:58:44,253 Speaker 14: pragmatic response to fuel price spikes because of. 1198 00:58:44,293 --> 00:58:46,213 Speaker 4: The US Israel war on Rahan. 1199 00:58:47,253 --> 00:58:51,213 Speaker 14: Eggs from endangered a Kharkardiki karaka have been retrieved from 1200 00:58:51,253 --> 00:58:54,653 Speaker 14: a nest in a Nelson sanctuary and flowing to surrogate 1201 00:58:54,733 --> 00:58:58,893 Speaker 14: parents in christ Church for hatching watch lost by Kiwi 1202 00:58:59,013 --> 00:59:02,653 Speaker 14: pilot during fatal World War II crash found in German 1203 00:59:02,813 --> 00:59:04,853 Speaker 14: forest eight decades later. 1204 00:59:05,453 --> 00:59:07,813 Speaker 2: You can find out more at ends at Herald Premium. 1205 00:59:08,413 --> 00:59:10,053 Speaker 14: Back to Matt Eath and Tyler Adams. 1206 00:59:10,973 --> 00:59:13,133 Speaker 2: Thank you very much, Rayleen, and we are talking about 1207 00:59:13,213 --> 00:59:18,213 Speaker 2: Air New Zealand's another big issue on at their feats today. 1208 00:59:18,413 --> 00:59:20,853 Speaker 2: They're going to have to consolidate one thousand, one hundred 1209 00:59:20,973 --> 00:59:24,973 Speaker 2: flights due to the unprecedented cost of jet fuel. That's 1210 00:59:25,013 --> 00:59:28,253 Speaker 2: going to affect forty four thousand customers over the next 1211 00:59:28,613 --> 00:59:30,533 Speaker 2: eight months. But the question we put to you is 1212 00:59:30,533 --> 00:59:32,413 Speaker 2: if you've fallen out of love with Air New Zealand, 1213 00:59:32,453 --> 00:59:34,413 Speaker 2: what can they do to when you back A couple 1214 00:59:34,453 --> 00:59:36,613 Speaker 2: of texts coming through on nine two ninety two. Hi 1215 00:59:36,733 --> 00:59:39,813 Speaker 2: Boys to me in New Zealand are not clear about 1216 00:59:39,813 --> 00:59:42,093 Speaker 2: where they are positioned in the world of airlines. They 1217 00:59:42,133 --> 00:59:45,093 Speaker 2: are not premium like Emirates or budget like Ryan Air 1218 00:59:45,173 --> 00:59:47,333 Speaker 2: in the UK, or even Jetstar. They sit in the 1219 00:59:47,373 --> 00:59:49,613 Speaker 2: middle in the no man's land like dozens of other 1220 00:59:49,693 --> 00:59:52,013 Speaker 2: airlines and are getting lost because of it. At one 1221 00:59:52,093 --> 00:59:54,293 Speaker 2: time they provided a premium service at a good price, 1222 00:59:54,373 --> 00:59:57,653 Speaker 2: but for many reasons that equation has flipped and customers 1223 00:59:57,733 --> 01:00:00,573 Speaker 2: have walked. They do need to reposition themselves, focus on 1224 01:00:00,653 --> 01:00:02,973 Speaker 2: the simple things that are important to people, cost effective 1225 01:00:03,013 --> 01:00:06,253 Speaker 2: quality service to bring people walking through those plane doors. 1226 01:00:06,333 --> 01:00:10,013 Speaker 2: Again from Johns says this text a big picture. Most 1227 01:00:10,013 --> 01:00:12,213 Speaker 2: people have been able to move on from COVID, but 1228 01:00:12,293 --> 01:00:14,373 Speaker 2: in New Zealand is stuck with it. They had to 1229 01:00:14,413 --> 01:00:17,093 Speaker 2: ground their entire fleet in the country that was locked down. 1230 01:00:17,213 --> 01:00:20,613 Speaker 2: More than any others. New Zealand was quickly opened. It 1231 01:00:20,693 --> 01:00:23,813 Speaker 2: takes six to twelve months to even start up. Agrounded 1232 01:00:24,333 --> 01:00:27,133 Speaker 2: seven seven seven in New Zealand has to service losing 1233 01:00:27,213 --> 01:00:29,933 Speaker 2: regional routes. Also in New Zealand isn't allowed to operate 1234 01:00:29,973 --> 01:00:33,573 Speaker 2: domestically in Australia, but we allow everyone in here management 1235 01:00:33,653 --> 01:00:36,533 Speaker 2: has been poor. They cut too many people through COVID 1236 01:00:36,693 --> 01:00:38,613 Speaker 2: and lost a lot of knowledge and experience. In New 1237 01:00:38,733 --> 01:00:43,413 Speaker 2: Zealand has been given hundreds of millions of taxpayers money 1238 01:00:43,453 --> 01:00:46,533 Speaker 2: per year, and we certainly don't hear about dividends. 1239 01:00:46,573 --> 01:00:49,973 Speaker 4: Do we just bailouts? Kiwis don't often don't have the 1240 01:00:50,133 --> 01:00:54,493 Speaker 4: full picture. Yeah yeah, I mean do you remember back 1241 01:00:54,573 --> 01:00:58,813 Speaker 4: when the know in New Zealand bought Anset and it 1242 01:00:59,013 --> 01:01:01,893 Speaker 4: just blew up? It was a total disaster. Ye, And 1243 01:01:02,093 --> 01:01:05,653 Speaker 4: remember that one of the hiious moments between in New 1244 01:01:05,733 --> 01:01:10,253 Speaker 4: Zealand and Australia. Whereas when Helen was trying to leave 1245 01:01:10,293 --> 01:01:11,933 Speaker 4: an airport, I'm not sure which city was, and I 1246 01:01:11,973 --> 01:01:14,493 Speaker 4: think was Sydney, makes sense that should be in Sydney. 1247 01:01:14,573 --> 01:01:17,773 Speaker 4: Maybe it was Camera, who knows, But the Anset staff 1248 01:01:17,773 --> 01:01:20,853 Speaker 4: would not let the Air New Zealand the plane leave 1249 01:01:21,973 --> 01:01:24,053 Speaker 4: because it had the New Zealand Prime Minister on it, 1250 01:01:24,093 --> 01:01:28,693 Speaker 4: because they were so angry about about Air New Zealand 1251 01:01:28,773 --> 01:01:31,093 Speaker 4: buying an set then shutting it down. 1252 01:01:31,253 --> 01:01:33,373 Speaker 2: Diplomatic incident almost yeah yeah yeah. 1253 01:01:33,933 --> 01:01:36,533 Speaker 4: So I don't know if that's why when in New 1254 01:01:36,573 --> 01:01:38,973 Speaker 4: Zealand's not allowed back in there or that was probably 1255 01:01:39,013 --> 01:01:41,413 Speaker 4: a New Zealand's plan to get around not being able 1256 01:01:41,453 --> 01:01:44,173 Speaker 4: to operate in Australia. I'm just speculating here. We're going 1257 01:01:44,213 --> 01:01:48,053 Speaker 4: back to twenty six years here on this. But buying 1258 01:01:48,093 --> 01:01:50,493 Speaker 4: an set was a way for them to operate within Australia. 1259 01:01:50,613 --> 01:01:52,653 Speaker 4: But that blew up in their faith and they lost 1260 01:01:52,693 --> 01:01:53,733 Speaker 4: one point four billion dollars. 1261 01:01:53,853 --> 01:01:55,533 Speaker 2: Yeah, yeah, it could move that one in the end. 1262 01:01:55,693 --> 01:01:58,173 Speaker 2: Eight hundred and eighty ten eighty is the number to 1263 01:01:58,253 --> 01:02:00,333 Speaker 2: call Jason, how are you this afternoon? 1264 01:02:01,173 --> 01:02:01,293 Speaker 10: Oh? 1265 01:02:01,773 --> 01:02:03,333 Speaker 1: How are you good? 1266 01:02:04,253 --> 01:02:08,573 Speaker 20: In his and yours? Senate, I go bright better get 1267 01:02:08,613 --> 01:02:10,213 Speaker 20: out of the market completely and let a whole lot 1268 01:02:10,213 --> 01:02:12,853 Speaker 20: of regional airlines to take over and actually start servicing 1269 01:02:12,893 --> 01:02:14,613 Speaker 20: the people in his land with reasonable flights. 1270 01:02:14,653 --> 01:02:16,333 Speaker 3: You know how it? 1271 01:02:16,653 --> 01:02:17,493 Speaker 4: Would you want to know? 1272 01:02:17,773 --> 01:02:19,373 Speaker 20: For one hundred and twenty nine dollars, But if I 1273 01:02:19,453 --> 01:02:23,373 Speaker 20: want to get to Gisbone or Graymouth or anywhere else, 1274 01:02:23,413 --> 01:02:26,893 Speaker 20: it's five six seven, eight hundred bucks. It's just a joke. 1275 01:02:27,973 --> 01:02:30,653 Speaker 4: Would you want to see in New Zealand's continuing to 1276 01:02:30,693 --> 01:02:31,733 Speaker 4: operate internationally? 1277 01:02:32,653 --> 01:02:34,813 Speaker 20: Oh well, I mean yeah sure, but they'll never be 1278 01:02:34,853 --> 01:02:37,373 Speaker 20: able to compete with for Southern China. What's the Chinese 1279 01:02:37,413 --> 01:02:40,253 Speaker 20: airlines and they'll never What does that. 1280 01:02:40,293 --> 01:02:43,653 Speaker 4: Mean for New zealandes? What would that mean for New 1281 01:02:43,733 --> 01:02:46,693 Speaker 4: Zealand though Jason not having a national carrier. 1282 01:02:47,493 --> 01:02:49,573 Speaker 20: Well, I mean I'll probably still always be a national carrier. 1283 01:02:49,613 --> 01:02:51,253 Speaker 20: But they need to get out of the domestic market 1284 01:02:51,293 --> 01:02:53,853 Speaker 20: because they're just destroying their domestic market for New Zealand. 1285 01:02:53,853 --> 01:02:56,733 Speaker 20: It's because there's stupid wipe away running their brainless business 1286 01:02:59,613 --> 01:03:02,613 Speaker 20: and using the domestic to drop up the international. It's 1287 01:03:02,733 --> 01:03:05,213 Speaker 20: just like, just go broke so that at least Kiwis 1288 01:03:05,253 --> 01:03:07,133 Speaker 20: can fly around New Zealand and do commerce in New 1289 01:03:07,173 --> 01:03:09,813 Speaker 20: Zealand or theout having to deal with because a bunch 1290 01:03:09,893 --> 01:03:13,893 Speaker 20: of criminals that are running in New Zealand and charging 1291 01:03:13,973 --> 01:03:15,013 Speaker 20: like wounded bulls. 1292 01:03:15,053 --> 01:03:17,053 Speaker 4: You know you can jump on the well, I mean 1293 01:03:17,053 --> 01:03:22,293 Speaker 4: they would say, why do we put up with these. 1294 01:03:22,293 --> 01:03:26,013 Speaker 20: Rogues charging like you know, hu could extortion amounts of 1295 01:03:26,053 --> 01:03:29,053 Speaker 20: money to travel to all the regions when other airlines 1296 01:03:29,093 --> 01:03:31,053 Speaker 20: can come in and do it, and the centers, the 1297 01:03:31,133 --> 01:03:33,333 Speaker 20: center of an airline jumps on a on a on 1298 01:03:33,413 --> 01:03:35,093 Speaker 20: a route that eing New Zealand are on, they'll just 1299 01:03:35,173 --> 01:03:37,253 Speaker 20: drop the price until they go broke. And then because 1300 01:03:37,253 --> 01:03:39,453 Speaker 20: of the government money and then start back up again. 1301 01:03:39,733 --> 01:03:42,173 Speaker 4: You know it's yeah, I mean that that does call 1302 01:03:42,253 --> 01:03:45,133 Speaker 4: you when that happens. When when they when they've run 1303 01:03:45,213 --> 01:03:48,973 Speaker 4: other other airlines out. But they would say that in 1304 01:03:49,053 --> 01:03:50,893 Speaker 4: New Zealand would say that they're losing money on the 1305 01:03:50,933 --> 01:03:53,613 Speaker 4: domestic routes. That's the that's the airline. 1306 01:03:53,693 --> 01:03:55,933 Speaker 20: Money on the domestic routes because the brains a woke 1307 01:03:56,053 --> 01:04:00,373 Speaker 20: business is so expensive to run. I mean, how come 1308 01:04:00,533 --> 01:04:03,213 Speaker 20: Chatimir aren't losing money on domestic routes. Intact, they're going 1309 01:04:03,253 --> 01:04:06,133 Speaker 20: quite nicely, thank you, using the same planes. They're all 1310 01:04:06,213 --> 01:04:10,493 Speaker 20: flying at RS. What's the different one one's got this 1311 01:04:10,733 --> 01:04:13,413 Speaker 20: massive levis than of an overhead that they can't afford. 1312 01:04:14,133 --> 01:04:16,933 Speaker 20: So they say that they're losing money. They're not losing money. 1313 01:04:17,053 --> 01:04:18,893 Speaker 20: It's just costing them too much money to put on 1314 01:04:18,973 --> 01:04:22,253 Speaker 20: the service. They just need to everyone involved in HR 1315 01:04:22,493 --> 01:04:25,053 Speaker 20: needs to be fired tomorrow and then just get back 1316 01:04:25,093 --> 01:04:27,653 Speaker 20: into running an airline and forget about all the sensive 1317 01:04:27,733 --> 01:04:29,693 Speaker 20: videos and all the shipping crack because actually what we 1318 01:04:29,813 --> 01:04:32,813 Speaker 20: want to do as keywids is fly the good wine 1319 01:04:32,853 --> 01:04:34,333 Speaker 20: when we need to go there for work. But you 1320 01:04:34,413 --> 01:04:37,173 Speaker 20: can't because of a thousand dollars you get. 1321 01:04:37,373 --> 01:04:38,493 Speaker 4: Yeah, thank you, thank you. 1322 01:04:38,573 --> 01:04:40,853 Speaker 2: You call Jason interesting point. I just don't. 1323 01:04:41,413 --> 01:04:43,133 Speaker 4: I think most people would agree we need to get 1324 01:04:43,173 --> 01:04:44,733 Speaker 4: rid of them, that we need to shorten the videos. 1325 01:04:44,933 --> 01:04:47,013 Speaker 4: You can have your fun videos. And I know that's 1326 01:04:47,053 --> 01:04:49,293 Speaker 4: a very very very very small part of it. But 1327 01:04:49,373 --> 01:04:53,213 Speaker 4: when you've paid a lot to fly domestically and then 1328 01:04:53,253 --> 01:04:56,173 Speaker 4: you're sitting through the same video you have four times 1329 01:04:56,213 --> 01:04:58,693 Speaker 4: that week and it's way longer than it needs to 1330 01:04:58,773 --> 01:05:02,333 Speaker 4: beep and you've seen it a thousand times, You're like, 1331 01:05:02,573 --> 01:05:05,533 Speaker 4: we just get all the information we need to fly 1332 01:05:05,693 --> 01:05:09,013 Speaker 4: this plane as quickly as it can be delivered to us. 1333 01:05:09,213 --> 01:05:11,413 Speaker 4: Because you say, we need your attention. Please, even if 1334 01:05:11,453 --> 01:05:12,893 Speaker 4: you fly a lot, we'll need your attention. 1335 01:05:13,013 --> 01:05:16,373 Speaker 2: Take youre GAA regulations require you to pay attention at 1336 01:05:16,373 --> 01:05:18,013 Speaker 2: all times for your own safety. 1337 01:05:18,453 --> 01:05:21,013 Speaker 4: Even if you fly with us a lot. And then 1338 01:05:21,253 --> 01:05:24,173 Speaker 4: take you take your ear ear plugs out and watch 1339 01:05:24,453 --> 01:05:27,133 Speaker 4: and then they make you watch the longest short film 1340 01:05:27,853 --> 01:05:31,573 Speaker 4: that you've I think that's people that I talk to 1341 01:05:32,173 --> 01:05:33,773 Speaker 4: that's causing a lot of dissent in the case. 1342 01:05:33,853 --> 01:05:35,693 Speaker 2: Now, I don't think you'll save them much money, but 1343 01:05:35,813 --> 01:05:37,933 Speaker 2: it will it will build a lot of goodwill? I 1344 01:05:38,013 --> 01:05:40,733 Speaker 2: think absolutely, But what do you say? Oh, one hundred 1345 01:05:40,773 --> 01:05:42,733 Speaker 2: and eighty ten eighty join the conversation. 1346 01:05:42,853 --> 01:05:45,933 Speaker 1: It is nineteen to three to have a chat with 1347 01:05:46,133 --> 01:05:49,373 Speaker 1: Matt and Tyler on eight hundred eight Matt Heath and 1348 01:05:49,493 --> 01:05:53,013 Speaker 1: Tyler Adams afternoons with Skoda? Can you crack the scoder 1349 01:05:53,093 --> 01:05:54,013 Speaker 1: code us dogs? 1350 01:05:54,053 --> 01:05:57,253 Speaker 2: That'd be for a good afternoon. Jude is sixteen to 1351 01:05:57,413 --> 01:05:59,493 Speaker 2: three and we are talking about Air New Zealand. Is 1352 01:05:59,533 --> 01:06:01,173 Speaker 2: it time we stop putting the boots in them and 1353 01:06:01,253 --> 01:06:03,853 Speaker 2: be a bit more patriotic when times are tough for 1354 01:06:04,013 --> 01:06:05,813 Speaker 2: Air New Zealand for a lot of things outside of 1355 01:06:05,853 --> 01:06:09,133 Speaker 2: their control. This time it is unprecedented Jeff prices which 1356 01:06:09,133 --> 01:06:12,853 Speaker 2: has seen them consolidate one one hundred flights affecting forty 1357 01:06:12,893 --> 01:06:15,933 Speaker 2: four thousand customers. Or is there things they can do 1358 01:06:16,093 --> 01:06:18,013 Speaker 2: to win back your support of one hundred and eighty 1359 01:06:18,053 --> 01:06:20,093 Speaker 2: ten eighty is that number to call? Sheer your thoughts. 1360 01:06:20,173 --> 01:06:22,933 Speaker 2: Couple of texts coming through in New Zealand are using 1361 01:06:23,013 --> 01:06:25,413 Speaker 2: the war as an excuse to drop their domestic routes 1362 01:06:25,413 --> 01:06:29,133 Speaker 2: they are losing money on because of half full planes. 1363 01:06:29,253 --> 01:06:32,053 Speaker 2: Notice they have predicted over and over again the fuel 1364 01:06:32,093 --> 01:06:36,413 Speaker 2: prices dropping just as the school holidays start. That's from 1365 01:06:36,533 --> 01:06:40,173 Speaker 2: Ben and this one here Agada. Guys. Like your earlier caller, 1366 01:06:40,293 --> 01:06:43,293 Speaker 2: I am a North American transplant, moved here thirty years 1367 01:06:43,293 --> 01:06:45,693 Speaker 2: ago and if flowing back to the US at least 1368 01:06:45,813 --> 01:06:48,493 Speaker 2: once a year since then, ninety five percent on Air 1369 01:06:48,533 --> 01:06:51,093 Speaker 2: New Zealand. Last year I had to make three trips 1370 01:06:51,133 --> 01:06:53,093 Speaker 2: to sort things for my eighty seven year old father, 1371 01:06:53,133 --> 01:06:55,413 Speaker 2: who was terminal because of a knee replacement. I had 1372 01:06:55,453 --> 01:06:58,013 Speaker 2: to fly premium economy. Luckily I could afford it. Just 1373 01:06:58,413 --> 01:07:00,773 Speaker 2: my father passed away on the tenth of the at 1374 01:07:01,173 --> 01:07:03,293 Speaker 2: February this year. Sorry to hear that because of the 1375 01:07:03,413 --> 01:07:05,933 Speaker 2: strike in New Zealand, wasn't there when I needed the most. 1376 01:07:06,053 --> 01:07:09,213 Speaker 2: I had to fly American Airlines. Their premium economy was 1377 01:07:09,253 --> 01:07:11,573 Speaker 2: a third less than Air New Zealand, and the seat 1378 01:07:11,733 --> 01:07:15,293 Speaker 2: was amazing. In comparison, the service wasn't near as good, however, 1379 01:07:16,013 --> 01:07:18,533 Speaker 2: keep the great service, focus on efficiency and on the 1380 01:07:18,613 --> 01:07:20,853 Speaker 2: core business of getting people from A to B. Find 1381 01:07:20,893 --> 01:07:25,133 Speaker 2: a way to make the pricing more competitive and one 1382 01:07:25,253 --> 01:07:27,453 Speaker 2: more plenty coming through. And there's quite a few people 1383 01:07:27,493 --> 01:07:30,533 Speaker 2: back in Air New Zealand. This one GETO guys completely 1384 01:07:30,613 --> 01:07:33,333 Speaker 2: agree with the people back in Air New Zealand. It's 1385 01:07:33,373 --> 01:07:36,533 Speaker 2: been an incredibly tough ride for them, through no fault 1386 01:07:36,693 --> 01:07:39,693 Speaker 2: of their own. They provide the regional services at a 1387 01:07:39,813 --> 01:07:42,693 Speaker 2: loss because it is Air New Zealand and they should do. 1388 01:07:42,933 --> 01:07:45,813 Speaker 2: But we need to take that into consideration and be 1389 01:07:45,933 --> 01:07:48,973 Speaker 2: grateful that they are there to provide that service. Without 1390 01:07:49,053 --> 01:07:51,893 Speaker 2: Air New Zealand, I really doubt anybody else would take 1391 01:07:51,933 --> 01:07:53,453 Speaker 2: that on because it doesn't make any money. 1392 01:07:53,653 --> 01:07:55,173 Speaker 4: Yeah, well we own fifty one per cent of them, 1393 01:07:55,173 --> 01:07:56,733 Speaker 4: so they have to do that, right, Yeah. 1394 01:07:56,773 --> 01:07:59,133 Speaker 2: That's part of the deal. Yeah, they are the national airline. 1395 01:07:59,133 --> 01:08:01,053 Speaker 2: That's what they need to do. But what do you say, 1396 01:08:01,133 --> 01:08:03,693 Speaker 2: Oh one hundred and eighty ten eighty is the number 1397 01:08:03,693 --> 01:08:05,933 Speaker 2: to call get age rat. 1398 01:08:07,333 --> 01:08:11,453 Speaker 7: Gentlemen? Got asked them. I wished, I wished I had 1399 01:08:11,533 --> 01:08:13,573 Speaker 7: half an hour. But anyway, because a lot of things 1400 01:08:13,613 --> 01:08:15,493 Speaker 7: that have been said, I was going to say anyway, 1401 01:08:15,533 --> 01:08:18,293 Speaker 7: but I'd say to Jason, your last caller, what a 1402 01:08:18,372 --> 01:08:22,013 Speaker 7: disgraceful way to describe the staff running in New Zealand. 1403 01:08:22,013 --> 01:08:24,293 Speaker 7: They're not rogues. They're doing the best they can under 1404 01:08:24,333 --> 01:08:29,692 Speaker 7: pretty trying circumstances. And you know, I just I was 1405 01:08:29,812 --> 01:08:31,812 Speaker 7: very disappointed when I heard him talk like that. It 1406 01:08:31,973 --> 01:08:34,412 Speaker 7: was just emotive gobbledygook. 1407 01:08:35,412 --> 01:08:37,932 Speaker 4: Before you go on, before you go under it. Can 1408 01:08:37,973 --> 01:08:39,692 Speaker 4: I just say that we flew on the news in 1409 01:08:39,812 --> 01:08:41,972 Speaker 4: today and there was some problems and whatever. But I've 1410 01:08:41,973 --> 01:08:44,972 Speaker 4: got to say all the staff we dealt with, every 1411 01:08:45,013 --> 01:08:47,893 Speaker 4: single person, including the pilot that came out, were amazing. 1412 01:08:48,053 --> 01:08:50,293 Speaker 4: They were so professional and so friendly. 1413 01:08:50,452 --> 01:08:53,492 Speaker 7: Yeah, don't fly with Delta in America and see what 1414 01:08:55,532 --> 01:08:56,652 Speaker 7: budgety airlines like. 1415 01:08:58,973 --> 01:09:00,213 Speaker 4: Literally cattle class. 1416 01:09:00,893 --> 01:09:04,213 Speaker 7: Bloody disgraceful to hear that guy laughing about the man 1417 01:09:04,213 --> 01:09:07,053 Speaker 7: whose underpants were showing, you know, the steward. Why don't 1418 01:09:07,053 --> 01:09:09,213 Speaker 7: you just have a quiet word, hey, do you know, 1419 01:09:09,612 --> 01:09:13,932 Speaker 7: just letting you know he may not know. Don't mock 1420 01:09:14,053 --> 01:09:16,852 Speaker 7: the man because of underpins are showing. Just show some 1421 01:09:17,013 --> 01:09:19,933 Speaker 7: humility instead of laughing at him. But mate, I'm I 1422 01:09:20,053 --> 01:09:23,372 Speaker 7: am a New Zealand's run through. I've flown internationally once 1423 01:09:23,452 --> 01:09:25,253 Speaker 7: with Emirates in the last couple of years because I 1424 01:09:25,412 --> 01:09:28,692 Speaker 7: had to, and there was problems with Emirates as well. 1425 01:09:28,933 --> 01:09:32,492 Speaker 7: Everyone's got their problems. There's there's things that irned me 1426 01:09:32,612 --> 01:09:34,772 Speaker 7: about Air New Zealand, just like there's things that irk 1427 01:09:34,893 --> 01:09:37,852 Speaker 7: me about your your radio program some days. But you know, 1428 01:09:37,893 --> 01:09:41,133 Speaker 7: I'm a loyalist to News Talk ZB as well, and 1429 01:09:41,333 --> 01:09:43,812 Speaker 7: I'm a loyalist at Air New Zealand. You're just we've 1430 01:09:43,973 --> 01:09:46,972 Speaker 7: just got to tough it out. And that same guy 1431 01:09:47,053 --> 01:09:49,213 Speaker 7: who said as soon as they go out of business 1432 01:09:49,253 --> 01:09:53,093 Speaker 7: about imagine what would happen to the prices that that 1433 01:09:53,293 --> 01:09:56,372 Speaker 7: Quontus and Co. Would be charging. They've got an open market, 1434 01:09:56,452 --> 01:09:58,173 Speaker 7: they're just gonna go nuts. 1435 01:09:59,933 --> 01:10:02,013 Speaker 4: Well, thank you for toughing it out with Tyler and 1436 01:10:02,053 --> 01:10:04,532 Speaker 4: I on the afternoons. We really appreciate it. 1437 01:10:05,452 --> 01:10:07,412 Speaker 2: We've had some headwinds at times, but yeah, thank you. 1438 01:10:07,772 --> 01:10:11,213 Speaker 4: Look I'm i tap it out some days. I'm only 1439 01:10:11,293 --> 01:10:13,532 Speaker 4: just getting through today. I feel your pain. 1440 01:10:15,732 --> 01:10:17,412 Speaker 7: You know, we all have a personal choice. 1441 01:10:17,572 --> 01:10:20,093 Speaker 5: There's parts of the show or something that I don't like, 1442 01:10:20,253 --> 01:10:21,932 Speaker 5: then I have the free will. 1443 01:10:21,812 --> 01:10:22,372 Speaker 7: To turn it off. 1444 01:10:22,452 --> 01:10:26,692 Speaker 2: It doesn't happen, and it's a free service. 1445 01:10:30,053 --> 01:10:32,572 Speaker 7: Here's the one. I don't believe that they should be 1446 01:10:32,692 --> 01:10:36,293 Speaker 7: feeding and watering you between on a flight between Auckland 1447 01:10:36,372 --> 01:10:42,213 Speaker 7: and christ It drives me insane. Why do it? Surely 1448 01:10:42,333 --> 01:10:44,852 Speaker 7: to God we can survive an hour without food and water. 1449 01:10:45,333 --> 01:10:48,253 Speaker 2: And yeah, I mean like I've been thinking this whole 1450 01:10:48,293 --> 01:10:50,812 Speaker 2: conversation to the quarter hour. I know people love the 1451 01:10:50,893 --> 01:10:53,053 Speaker 2: quarterio hour and that's all about service. That's why I 1452 01:10:53,133 --> 01:10:54,732 Speaker 2: was torn to bring it up. But I just think 1453 01:10:55,253 --> 01:10:57,372 Speaker 2: at times like this, when you're worried about engines and 1454 01:10:57,452 --> 01:11:00,492 Speaker 2: jet fuel and you're still recovering from being shut down 1455 01:11:00,532 --> 01:11:02,973 Speaker 2: for two years, don't worry about koru our it. 1456 01:11:04,213 --> 01:11:05,852 Speaker 4: I'm going to push back on you too. Yesterday i 1457 01:11:05,893 --> 01:11:09,453 Speaker 4: flew from Wellington to Auckland and I've very much appreciated 1458 01:11:09,492 --> 01:11:11,293 Speaker 4: the snack of change salting wing goo chips they handed 1459 01:11:11,372 --> 01:11:12,253 Speaker 4: me and the glass of water. 1460 01:11:12,372 --> 01:11:15,012 Speaker 2: They are lovely. Oh you didn't go for a wife, didn't. 1461 01:11:14,772 --> 01:11:15,253 Speaker 4: Go for a woman. 1462 01:11:15,412 --> 01:11:21,013 Speaker 7: And I'll take my last my last comment as anyone 1463 01:11:21,093 --> 01:11:24,772 Speaker 7: who complains about Corey Lounge, and I use it. I 1464 01:11:25,933 --> 01:11:29,812 Speaker 7: love the Corey Lounge. Bloody good staff and some of them, 1465 01:11:29,973 --> 01:11:31,812 Speaker 7: you know, some of this In New Zealand. Staff from 1466 01:11:31,812 --> 01:11:36,412 Speaker 7: there get treated appallingly by the public, absolutely appallingly. And 1467 01:11:37,093 --> 01:11:40,013 Speaker 7: you know, here's your here's your choice, guys. Go and 1468 01:11:40,133 --> 01:11:42,732 Speaker 7: sit out with the great unwashed and sit next to 1469 01:11:42,853 --> 01:11:47,133 Speaker 7: some peasant who's sucking the burger king burger and milkshaked 1470 01:11:47,173 --> 01:11:50,572 Speaker 7: through with gappy teeth, and you know, instead of sitting 1471 01:11:50,933 --> 01:11:53,572 Speaker 7: and stears it sitting in a quiet corner of the 1472 01:11:53,612 --> 01:11:56,892 Speaker 7: Curry Lounge having a nice beer and some cheese and crackers. 1473 01:11:57,893 --> 01:12:00,692 Speaker 4: So right, and I'll continue to do what I've learned 1474 01:12:00,692 --> 01:12:02,652 Speaker 4: from you, girard. You don't think that people should be 1475 01:12:02,692 --> 01:12:05,293 Speaker 4: judge faving their undies out, but gappy teeth, you want 1476 01:12:05,372 --> 01:12:08,973 Speaker 4: to have a go at them. Hey, I know I 1477 01:12:09,093 --> 01:12:11,732 Speaker 4: had a friend that seriously complained to me because of 1478 01:12:11,973 --> 01:12:15,173 Speaker 4: the the soup at the Crow Lounge. It's like they 1479 01:12:15,293 --> 01:12:17,932 Speaker 4: used to always do three flavors. It was always like Kumera, 1480 01:12:18,093 --> 01:12:21,173 Speaker 4: blue cheese and beans, and now sometimes they're only doing 1481 01:12:21,572 --> 01:12:22,932 Speaker 4: two flavors in their soup. 1482 01:12:23,093 --> 01:12:23,612 Speaker 17: And I'm like. 1483 01:12:25,213 --> 01:12:29,973 Speaker 4: Terrim So that is the definition of Yeah, they do 1484 01:12:30,093 --> 01:12:32,452 Speaker 4: great soup. Whoever comes up with their soup I'm going 1485 01:12:32,492 --> 01:12:34,732 Speaker 4: to say something very positive about in New Zealand. Who 1486 01:12:34,772 --> 01:12:38,133 Speaker 4: he ever comes up with their soup recipes top notch. 1487 01:12:38,253 --> 01:12:40,412 Speaker 2: Give that man a medal that that that person you 1488 01:12:40,532 --> 01:12:41,213 Speaker 2: never done me wrong. 1489 01:12:41,572 --> 01:12:43,932 Speaker 7: Mind has spicy beings for breakfast. 1490 01:12:46,812 --> 01:12:48,372 Speaker 2: Clearly it's popular. They keep serving it. 1491 01:12:50,333 --> 01:12:51,572 Speaker 7: Maybe they've got a folk deal on it. 1492 01:12:51,652 --> 01:12:58,133 Speaker 4: But anyway, Yeah, and thank you for for sticking with 1493 01:12:58,293 --> 01:13:00,372 Speaker 4: us against the hard you know, through the hard times. 1494 01:13:01,053 --> 01:13:04,013 Speaker 4: I know sometimes people just feel their hand reaching for 1495 01:13:04,053 --> 01:13:06,612 Speaker 4: the dial, especially when Tyler's talking. I do it as well. 1496 01:13:06,893 --> 01:13:09,333 Speaker 2: We've had some rocket times. Thank you very much to 1497 01:13:09,452 --> 01:13:11,412 Speaker 2: rad All right, we're going to play some messages, but 1498 01:13:11,492 --> 01:13:12,973 Speaker 2: taking more of your calls. Oh eight one hundred and 1499 01:13:13,013 --> 01:13:15,612 Speaker 2: eighty ten eighty. If you've fallen out of love with 1500 01:13:15,732 --> 01:13:18,372 Speaker 2: their New Zealand, how can they get your love back back? 1501 01:13:18,412 --> 01:13:21,892 Speaker 1: For surely the issues that affect you and a bit 1502 01:13:21,933 --> 01:13:24,532 Speaker 1: of fun along the way. Matt Heath and Tyler Adams 1503 01:13:24,692 --> 01:13:28,932 Speaker 1: afternoons us talk said, be are you ready to crack 1504 01:13:29,293 --> 01:13:30,333 Speaker 1: the scoder code? 1505 01:13:31,772 --> 01:13:34,173 Speaker 2: Yes, here we go, so Mat said, Scota want to 1506 01:13:34,213 --> 01:13:36,772 Speaker 2: send you and a friend to experience the Tour de 1507 01:13:36,853 --> 01:13:40,652 Speaker 2: fronts when you play Skoda codes. But if you could 1508 01:13:40,772 --> 01:13:44,173 Speaker 2: do with a bit of assistance cracking today's Scoda code, 1509 01:13:44,612 --> 01:13:46,333 Speaker 2: you'll be wanting a clue and we can help with that. 1510 01:13:47,173 --> 01:13:49,532 Speaker 4: I'm what you push when you want to feel like 1511 01:13:49,652 --> 01:13:52,412 Speaker 4: you're winning the Tour de France. I'm what you push 1512 01:13:53,173 --> 01:13:55,892 Speaker 4: when you want to feel like you're winning the toward deform. 1513 01:13:56,093 --> 01:13:58,973 Speaker 2: There you go, That will make all all sense. To 1514 01:13:59,013 --> 01:14:01,893 Speaker 2: you when you visit Skoda dot co dot Nz to 1515 01:14:01,933 --> 01:14:05,173 Speaker 2: be in to win that fantastic prize to the Tour 1516 01:14:05,293 --> 01:14:08,053 Speaker 2: de France. We're confident you will crack that code, all 1517 01:14:08,333 --> 01:14:10,452 Speaker 2: thanks to our mates at Scota. You've got to be 1518 01:14:10,612 --> 01:14:14,092 Speaker 2: into one. Right back to our discussion about Air New Zealand. 1519 01:14:14,133 --> 01:14:15,973 Speaker 2: If you've fallen out of love with the airline and 1520 01:14:16,053 --> 01:14:18,932 Speaker 2: your loyalty is dropping, what can they do to get 1521 01:14:18,973 --> 01:14:21,053 Speaker 2: it back? Just a a quick text here you get 1522 01:14:21,053 --> 01:14:22,932 Speaker 2: our guys in New Zealand needs to have regular pricing 1523 01:14:22,973 --> 01:14:25,333 Speaker 2: for domestic flights and not expect people to book months 1524 01:14:25,412 --> 01:14:28,372 Speaker 2: in advance would go a long way. Aaron, We've got 1525 01:14:28,412 --> 01:14:29,932 Speaker 2: about sixty seconds. How are you my friend? 1526 01:14:30,812 --> 01:14:32,532 Speaker 3: Okay, that's pretty quick. 1527 01:14:33,532 --> 01:14:33,732 Speaker 10: Yeah. 1528 01:14:34,173 --> 01:14:36,652 Speaker 3: I think people are upset with their New Zealand because 1529 01:14:37,053 --> 01:14:39,492 Speaker 3: they know it could be better. They know it is 1530 01:14:40,053 --> 01:14:43,253 Speaker 3: technically and often the best airline in the world, and 1531 01:14:43,333 --> 01:14:47,732 Speaker 3: it's like your underperforming child when they don't quite or 1532 01:14:47,853 --> 01:14:51,013 Speaker 3: yourself when you don't live up to your parents' expectations. 1533 01:14:51,053 --> 01:14:53,692 Speaker 3: I think that's where the criticism comes from, because they 1534 01:14:53,812 --> 01:14:56,692 Speaker 3: are that good. But I will quickly call this on 1535 01:14:56,853 --> 01:14:59,692 Speaker 3: their changing of flights on the fuel spike the fuel 1536 01:14:59,732 --> 01:15:02,053 Speaker 3: spike has only been the last few days. It's the 1537 01:15:02,093 --> 01:15:04,372 Speaker 3: same as what happened in twenty twenty two, one week 1538 01:15:04,532 --> 01:15:07,133 Speaker 3: come out. As we come out of COVID, they face this, 1539 01:15:07,492 --> 01:15:10,412 Speaker 3: but in Zealo it's fueled six months into the future. 1540 01:15:11,013 --> 01:15:14,572 Speaker 3: So I'm just I'm not quite buying what they're saying 1541 01:15:14,612 --> 01:15:16,852 Speaker 3: around that. But as far as the air lines go, 1542 01:15:17,093 --> 01:15:19,692 Speaker 3: they are the best to favored domestic in America. That'll 1543 01:15:19,732 --> 01:15:21,012 Speaker 3: be the biggest the air line in the world. 1544 01:15:21,053 --> 01:15:23,772 Speaker 4: My god, I mean that is the truth. And thank 1545 01:15:23,812 --> 01:15:25,412 Speaker 4: you so much and how well said in such a 1546 01:15:25,412 --> 01:15:27,213 Speaker 4: short amount of time. Really really appreciate that. 1547 01:15:27,293 --> 01:15:29,372 Speaker 2: Aaron bang on right, Oh, one hundred and eighty ten 1548 01:15:29,412 --> 01:15:31,492 Speaker 2: eighty is the number to coour news, sport and weather 1549 01:15:31,572 --> 01:15:35,173 Speaker 2: as fast approaching. Great to have you company as always, 1550 01:15:35,173 --> 01:15:36,972 Speaker 2: you're listening to Matt and Tylers. Stay right here, will 1551 01:15:36,973 --> 01:15:37,452 Speaker 2: be back soon. 1552 01:15:38,652 --> 01:15:42,973 Speaker 1: The big stories, the big issues, the big trends and 1553 01:15:43,333 --> 01:15:47,173 Speaker 1: everything in between. It's Matt Heath and Taylor Adams Afternoons 1554 01:15:47,253 --> 01:15:49,492 Speaker 1: Squid Good News Talk said, be. 1555 01:15:51,013 --> 01:15:53,812 Speaker 2: Very good afternoon, dear, welcome back into the show. Great 1556 01:15:53,812 --> 01:15:56,532 Speaker 2: to have your company as always on this Thursday afternoon, 1557 01:15:56,652 --> 01:15:57,532 Speaker 2: seven past three. 1558 01:15:58,053 --> 01:16:00,812 Speaker 4: And great to be in Hamilton, isn't it on our 1559 01:16:00,893 --> 01:16:03,372 Speaker 4: way to the Todonger Business Awards. Hopefully we'll make it. 1560 01:16:04,013 --> 01:16:06,852 Speaker 4: As we said earlier in the show, our plane was delayed. 1561 01:16:07,253 --> 01:16:09,213 Speaker 4: No fault of your New Zealand. Is this some pisky 1562 01:16:09,412 --> 01:16:13,372 Speaker 4: volcano that blew up? And as a result, flights couldn't 1563 01:16:13,372 --> 01:16:15,973 Speaker 4: fly into Totonga out of Auckland and I imagine out 1564 01:16:15,973 --> 01:16:18,852 Speaker 4: of anywhere. Ye very Auckland centric of miss imagine imagine 1565 01:16:18,853 --> 01:16:21,412 Speaker 4: that out of anywhere. So we rushed down to Hamilton 1566 01:16:21,532 --> 01:16:24,293 Speaker 4: to do our show as a middle gap before we 1567 01:16:24,412 --> 01:16:26,372 Speaker 4: have to be on stage at five point thirty in 1568 01:16:27,692 --> 01:16:28,013 Speaker 4: tot On. 1569 01:16:28,173 --> 01:16:28,852 Speaker 2: It's going to be tight? 1570 01:16:29,093 --> 01:16:29,612 Speaker 4: Is it possible? 1571 01:16:29,732 --> 01:16:31,293 Speaker 2: It's going to be tight. We'll see how we go. 1572 01:16:31,612 --> 01:16:34,093 Speaker 2: I mean, you're a very safe driver, but your your 1573 01:16:34,173 --> 01:16:35,013 Speaker 2: number when you need to be. 1574 01:16:35,213 --> 01:16:37,893 Speaker 4: I want to complain about the you know, when you 1575 01:16:38,452 --> 01:16:43,053 Speaker 4: use your maps and you put in a location en 1576 01:16:43,133 --> 01:16:46,412 Speaker 4: zied me building Hamilton and it says that'll take this 1577 01:16:46,532 --> 01:16:48,652 Speaker 4: amount of time. And it used to be that you 1578 01:16:48,692 --> 01:16:51,572 Speaker 4: could change that, yep, but now the algorithm has got 1579 01:16:52,013 --> 01:16:55,372 Speaker 4: so good that it never changes. So we were looking 1580 01:16:55,452 --> 01:16:58,093 Speaker 4: at that time of arrival today that was making it 1581 01:16:58,372 --> 01:17:01,333 Speaker 4: very very tight for doing the show, and it just stayed. 1582 01:17:01,372 --> 01:17:04,213 Speaker 4: It didn't move, didn't move off that one, that one 1583 01:17:04,333 --> 01:17:07,133 Speaker 4: number to the minute for the for the whole drive 1584 01:17:07,253 --> 01:17:08,293 Speaker 4: from from Auckland to Hamil. 1585 01:17:08,452 --> 01:17:09,892 Speaker 2: When you said that, I don't believe you. So you're 1586 01:17:09,893 --> 01:17:11,812 Speaker 2: going to knock amnute off that easy, mate, that's going 1587 01:17:11,853 --> 01:17:14,492 Speaker 2: to go down from one hour seventeen to one hour sixteen. 1588 01:17:15,173 --> 01:17:17,293 Speaker 2: They didn't shift at all, and you were nimble. You 1589 01:17:17,372 --> 01:17:19,452 Speaker 2: were taking away shortcuts, very safe, I've got to say. 1590 01:17:19,532 --> 01:17:21,492 Speaker 2: But you know, there was some phenomenal driving. 1591 01:17:21,772 --> 01:17:24,852 Speaker 4: Tyler was like, come on, five k above the speed, 1592 01:17:24,933 --> 01:17:29,293 Speaker 4: lammite man, Come on, put your foot down, Matt, come on, 1593 01:17:29,612 --> 01:17:32,572 Speaker 4: I said, no, Tyler, I drive the friendly way. I 1594 01:17:32,732 --> 01:17:34,852 Speaker 4: drive within You know, I can't tell my kids to 1595 01:17:34,933 --> 01:17:37,852 Speaker 4: drive safely so I feel comfortable when they're driving between 1596 01:17:37,933 --> 01:17:41,293 Speaker 4: towns if I don't stick to the speed on my 1597 01:17:42,053 --> 01:17:42,932 Speaker 4: on my journeys. 1598 01:17:43,093 --> 01:17:45,572 Speaker 2: Okay, good ethics from you, mate, You stay true to 1599 01:17:45,612 --> 01:17:48,372 Speaker 2: that right bag to our discussion about Inar New Zealand. 1600 01:17:48,492 --> 01:17:50,572 Speaker 2: If you've fallen out of love with the airline, what 1601 01:17:50,652 --> 01:17:52,372 Speaker 2: can they do to win you back? A couple of 1602 01:17:52,452 --> 01:17:53,333 Speaker 2: texts coming through. 1603 01:17:53,293 --> 01:17:55,772 Speaker 4: People complaining about in New Zealand like they do with 1604 01:17:55,893 --> 01:17:57,852 Speaker 4: the All Blacks. You can't win them all, but you 1605 01:17:57,973 --> 01:18:01,213 Speaker 4: will like use them because they know when comparing either 1606 01:18:01,333 --> 01:18:03,732 Speaker 4: of the two on the world stage across the spectrum, 1607 01:18:03,772 --> 01:18:06,213 Speaker 4: you argue that they're still rated as one of the best. 1608 01:18:06,333 --> 01:18:08,652 Speaker 4: So people just need to stop whining and be more 1609 01:18:08,692 --> 01:18:12,452 Speaker 4: supportive if you don't fly with Jetstar or support another 1610 01:18:12,492 --> 01:18:16,372 Speaker 4: international team. It's simple as that. Chairs I think we 1611 01:18:16,452 --> 01:18:18,932 Speaker 4: do have kind of an approach to in New Zealand 1612 01:18:19,013 --> 01:18:23,013 Speaker 4: that's a bit similar to to the All Blacks we 1613 01:18:23,093 --> 01:18:26,812 Speaker 4: did in the past because they were absolute world beaters 1614 01:18:26,853 --> 01:18:29,732 Speaker 4: for a long time. I mean, they had an you know, 1615 01:18:29,812 --> 01:18:32,173 Speaker 4: they had a terrible anset disaster that we've talked about 1616 01:18:32,173 --> 01:18:34,772 Speaker 4: a bit this morning in two thousand. Yes, that was 1617 01:18:35,652 --> 01:18:36,412 Speaker 4: a bit of a humiliation. 1618 01:18:36,572 --> 01:18:37,213 Speaker 2: That was a misstep. 1619 01:18:37,333 --> 01:18:40,612 Speaker 4: Yep, that was a misstep. But between then and the 1620 01:18:40,812 --> 01:18:43,133 Speaker 4: other misstep around COVID when the government had to bail 1621 01:18:43,133 --> 01:18:46,812 Speaker 4: them out again with another roughly nine hundred million, they 1622 01:18:47,093 --> 01:18:49,452 Speaker 4: just soared for quite some time. Part of the pun 1623 01:18:49,612 --> 01:18:51,812 Speaker 4: they did they were flying. Part in the pun they 1624 01:18:51,812 --> 01:18:52,372 Speaker 4: were amazing. 1625 01:18:52,812 --> 01:18:57,613 Speaker 2: Award after award, the Darling of the International Airline Industry Innovative, 1626 01:18:58,372 --> 01:19:02,253 Speaker 2: they had their safety videos that were racking up millions 1627 01:19:02,293 --> 01:19:05,612 Speaker 2: and millions of views globally because a look. 1628 01:19:05,532 --> 01:19:08,012 Speaker 4: At this airline. It's doing these funny safety video. 1629 01:19:08,853 --> 01:19:11,213 Speaker 2: This is amazing money Old New Zealand. We love you. 1630 01:19:11,293 --> 01:19:13,852 Speaker 4: New Zealand's normally safety videos just tell you some information, 1631 01:19:13,973 --> 01:19:15,893 Speaker 4: but they've got a whole bloody pilava going on. This 1632 01:19:16,013 --> 01:19:18,412 Speaker 4: is this is amazing and just yeah, as you said, Tyler, 1633 01:19:18,612 --> 01:19:22,013 Speaker 4: award after reward and they became our all Blacks of 1634 01:19:22,133 --> 01:19:24,772 Speaker 4: the sky. And you know, they heavily leaned into the 1635 01:19:24,812 --> 01:19:27,732 Speaker 4: all Blacks as well with the with their sponsorship and 1636 01:19:27,853 --> 01:19:31,892 Speaker 4: their art or their the liveries of their. 1637 01:19:31,812 --> 01:19:32,492 Speaker 2: Planes they did. 1638 01:19:32,652 --> 01:19:36,452 Speaker 4: Yeah, so they were so they were the all Blacks 1639 01:19:36,452 --> 01:19:39,572 Speaker 4: of the sky. But judging by that person that came 1640 01:19:39,652 --> 01:19:43,293 Speaker 4: up to you, Tyler, when we were after our flight 1641 01:19:43,412 --> 01:19:46,293 Speaker 4: was canceled, he came up to us and he was 1642 01:19:46,412 --> 01:19:49,412 Speaker 4: just so angry at Air New Zealand, and there was 1643 01:19:49,452 --> 01:19:51,732 Speaker 4: other people around him as well that were just this 1644 01:19:51,893 --> 01:19:55,253 Speaker 4: isn't Air New Zealand's fault that there's a volcano that 1645 01:19:55,412 --> 01:19:57,253 Speaker 4: stopped their flight getting into where it needs to go. 1646 01:19:57,532 --> 01:19:59,732 Speaker 4: And it's not Air New Zealand's fault that there's a 1647 01:19:59,933 --> 01:20:03,213 Speaker 4: problem in the Middle East and as a result, fuel 1648 01:20:03,213 --> 01:20:05,013 Speaker 4: prices are going to go crazy. Yeah, none of these 1649 01:20:05,053 --> 01:20:08,293 Speaker 4: things in New Zealand's fault, but I think Kiwi's ability 1650 01:20:08,452 --> 01:20:11,212 Speaker 4: to give them a bit of slack seems to have disappeared. 1651 01:20:11,213 --> 01:20:12,213 Speaker 4: I me and how angry was that guy? 1652 01:20:12,612 --> 01:20:14,532 Speaker 2: Very angry? He was waiting for a chance to events 1653 01:20:14,532 --> 01:20:16,213 Speaker 2: because we didn't say anything. We just came out and 1654 01:20:16,213 --> 01:20:18,013 Speaker 2: obviously we were talking a bit quietly about how we're 1655 01:20:18,013 --> 01:20:21,172 Speaker 2: going to get down to Toadonger and get into Hamilton. 1656 01:20:21,372 --> 01:20:22,692 Speaker 2: And then he heard us talking about it, and he 1657 01:20:22,772 --> 01:20:25,133 Speaker 2: said straight away to say, how bad is this? I'm 1658 01:20:25,173 --> 01:20:26,452 Speaker 2: going to jump on a bus that it's going to 1659 01:20:26,492 --> 01:20:29,293 Speaker 2: cost me four hundred bucks. So, you know, I suppose 1660 01:20:29,372 --> 01:20:31,572 Speaker 2: sometimes we had a point there, because he was now 1661 01:20:31,652 --> 01:20:33,932 Speaker 2: having to take a bus to Totonger. He thought, well, 1662 01:20:33,973 --> 01:20:37,732 Speaker 2: don't I get a complete refund on my ear for you? 1663 01:20:38,452 --> 01:20:38,652 Speaker 7: Yeah? 1664 01:20:38,812 --> 01:20:39,492 Speaker 4: Surely he should. 1665 01:20:39,933 --> 01:20:41,652 Speaker 2: Yeah, not fair enough to Oh eight one hundred and 1666 01:20:41,692 --> 01:20:44,133 Speaker 2: eighty ten eighty is the number to call. I think 1667 01:20:44,173 --> 01:20:45,333 Speaker 2: we've got d On on the line. 1668 01:20:45,372 --> 01:20:49,492 Speaker 7: Get a d On gout here, he goes, very good. 1669 01:20:49,572 --> 01:20:54,572 Speaker 10: What I thought, Well, my thoughts are this. My dad 1670 01:20:54,692 --> 01:20:57,933 Speaker 10: worked for New Zealand in the seventies. I worked for 1671 01:20:57,973 --> 01:21:02,732 Speaker 10: the New Zealand when Fife was king and that worked 1672 01:21:02,853 --> 01:21:05,053 Speaker 10: really well, and then somebody else took over and it 1673 01:21:05,093 --> 01:21:10,173 Speaker 10: fell apart. And now in New Zealand should basically get 1674 01:21:10,253 --> 01:21:16,333 Speaker 10: out of the national routes and let other little airlines 1675 01:21:16,372 --> 01:21:19,933 Speaker 10: take over. My reason for thinking that is recently I 1676 01:21:20,093 --> 01:21:23,173 Speaker 10: went down to the Nelton the Fringe to take part 1677 01:21:24,293 --> 01:21:27,932 Speaker 10: and that was awesome, but it cost us a bomb 1678 01:21:28,652 --> 01:21:34,652 Speaker 10: just flying not in New Zealand. Other airlines it would 1679 01:21:34,652 --> 01:21:37,812 Speaker 10: have cost us a hell of a lot more. My 1680 01:21:38,333 --> 01:21:43,612 Speaker 10: collab could have flown to Japan and back twice on 1681 01:21:43,933 --> 01:21:50,093 Speaker 10: in New Zealand, but we flew down, had to make 1682 01:21:50,173 --> 01:21:54,013 Speaker 10: a change and it cost us flying the Orange and 1683 01:21:54,492 --> 01:22:01,452 Speaker 10: then going on the flight from Wellington to Nelson on Sounds, 1684 01:22:02,772 --> 01:22:05,333 Speaker 10: we had to make a change. Coming back cost us 1685 01:22:05,372 --> 01:22:10,133 Speaker 10: another fifty cost us teen hundred bucks. But if we've 1686 01:22:10,173 --> 01:22:14,132 Speaker 10: gone in New Zealand it would have cost us around 1687 01:22:14,612 --> 01:22:19,133 Speaker 10: three grand and that's just not right. So I reckon 1688 01:22:19,452 --> 01:22:21,532 Speaker 10: a New Zealand needs to duck out of the of 1689 01:22:21,652 --> 01:22:24,812 Speaker 10: the national like the like the routes that we we 1690 01:22:24,973 --> 01:22:28,372 Speaker 10: do that right now and focus on what we do 1691 01:22:28,692 --> 01:22:31,492 Speaker 10: really well, which is welcome, welcoming home. 1692 01:22:31,772 --> 01:22:33,333 Speaker 8: Basically, it was just what Quinas does. 1693 01:22:35,093 --> 01:22:37,732 Speaker 10: And yeah, that's what those are my thoughts. 1694 01:22:38,253 --> 01:22:42,372 Speaker 4: Having worked for Proud, I don't wonder how, how the 1695 01:22:42,732 --> 01:22:45,213 Speaker 4: if that is possible though, with a bunch of little 1696 01:22:45,293 --> 01:22:50,333 Speaker 4: airlines doing every route. So do you mean if every 1697 01:22:50,812 --> 01:22:53,973 Speaker 4: every town has its every town has its own airline 1698 01:22:54,013 --> 01:22:56,372 Speaker 4: that does its roots, that there's a there's an there's 1699 01:22:56,372 --> 01:22:59,452 Speaker 4: an airline that flies and roots, you know, how do 1700 01:22:59,492 --> 01:23:00,852 Speaker 4: you think it would work on? 1701 01:23:01,532 --> 01:23:09,732 Speaker 10: So what happened was when five was in charge, there 1702 01:23:09,772 --> 01:23:15,932 Speaker 10: were a lot of rural and regional routes that were 1703 01:23:16,452 --> 01:23:18,892 Speaker 10: going on, and a certain man who is eighty years 1704 01:23:18,933 --> 01:23:23,572 Speaker 10: of age, who is the Kingmeister, used to ring us 1705 01:23:23,652 --> 01:23:25,812 Speaker 10: up and say can I book a flight from here? 1706 01:23:26,053 --> 01:23:30,852 Speaker 10: And and we'd say yes, that's all good. And then 1707 01:23:31,372 --> 01:23:35,452 Speaker 10: a certain person who's now letting our government took over 1708 01:23:35,492 --> 01:23:38,173 Speaker 10: the airline and he said we're not going to have 1709 01:23:38,253 --> 01:23:41,452 Speaker 10: this anymore, and he got rid of all those or 1710 01:23:41,532 --> 01:23:46,692 Speaker 10: a lot of those those routes. And what's happened is 1711 01:23:46,933 --> 01:23:52,732 Speaker 10: that slowly and surely the fares have gone up. 1712 01:23:53,772 --> 01:23:54,732 Speaker 20: No, that's not true. 1713 01:23:54,933 --> 01:23:55,732 Speaker 10: Fares don't go up. 1714 01:23:57,213 --> 01:23:58,173 Speaker 8: You have to buy early. 1715 01:23:58,772 --> 01:24:06,092 Speaker 10: That's just made that clear. But what what what should 1716 01:24:06,173 --> 01:24:09,812 Speaker 10: happen is, Yes, there are regional airline that are existing 1717 01:24:09,933 --> 01:24:14,293 Speaker 10: right now that could be fostered by in New Zealand 1718 01:24:14,732 --> 01:24:19,452 Speaker 10: quite clearly if it was done well. So sounds there. 1719 01:24:20,973 --> 01:24:23,093 Speaker 10: I can't think of the other other ones right now, 1720 01:24:23,173 --> 01:24:31,293 Speaker 10: but yes, New Zealand could origin are yes, Origin Golden Bay, 1721 01:24:31,412 --> 01:24:35,412 Speaker 10: I think it's another one. There are a number of 1722 01:24:35,452 --> 01:24:37,933 Speaker 10: them that could be fostered by in New Zealand And 1723 01:24:38,293 --> 01:24:42,612 Speaker 10: and that would work really well. And we could actually 1724 01:24:42,772 --> 01:24:47,093 Speaker 10: have not a national airline as such, but we could 1725 01:24:47,133 --> 01:24:52,452 Speaker 10: have a stream of of of airlines that worked. 1726 01:24:53,572 --> 01:24:56,692 Speaker 4: That would be what would what would stop those airlines? 1727 01:24:56,732 --> 01:24:58,812 Speaker 4: If they're the if they're the only only game in town, 1728 01:24:58,893 --> 01:25:01,812 Speaker 4: what's to stop them just just pumping up the price beyond. 1729 01:25:02,772 --> 01:25:03,253 Speaker 10: All of us? 1730 01:25:05,812 --> 01:25:06,293 Speaker 2: Mm hmmm. 1731 01:25:06,612 --> 01:25:08,253 Speaker 4: I mean we're we're in an interesting situa to a 1732 01:25:08,452 --> 01:25:09,012 Speaker 4: in this country. 1733 01:25:09,053 --> 01:25:09,213 Speaker 16: Den. 1734 01:25:09,572 --> 01:25:12,092 Speaker 4: You know when people come here from Europe or Japan 1735 01:25:12,893 --> 01:25:15,972 Speaker 4: or you know, the UK's Europe, but they are amazed 1736 01:25:16,013 --> 01:25:18,692 Speaker 4: how much we fly. We're a very flying nation. It's 1737 01:25:18,732 --> 01:25:21,293 Speaker 4: because we don't have high speed rail and we're a long, 1738 01:25:21,893 --> 01:25:27,213 Speaker 4: thin nation with population centers that are a long way apart, 1739 01:25:27,612 --> 01:25:31,972 Speaker 4: and so we're quite a challenging aviation market in that respect. 1740 01:25:32,013 --> 01:25:35,732 Speaker 4: But we're also big flyers. And if you're in Dunedin, 1741 01:25:36,213 --> 01:25:38,452 Speaker 4: say for example, where I come from, your options to 1742 01:25:38,492 --> 01:25:39,532 Speaker 4: get to Auckland. 1743 01:25:40,772 --> 01:25:41,172 Speaker 2: Minimal. 1744 01:25:41,973 --> 01:25:44,532 Speaker 4: We have to fly whatever the price is, pretty much. 1745 01:25:46,772 --> 01:25:49,093 Speaker 10: I think that's another conversation to be had. I mean, 1746 01:25:49,772 --> 01:25:53,452 Speaker 10: if you're talking about actual tourists, I works on tourism 1747 01:25:53,572 --> 01:25:56,932 Speaker 10: for a long time, so that's another conversation to be had. 1748 01:25:58,293 --> 01:26:01,852 Speaker 10: I would say, drive the country to any tourist that 1749 01:26:01,933 --> 01:26:05,452 Speaker 10: comes here, because it only takes two days to drive 1750 01:26:05,532 --> 01:26:08,652 Speaker 10: the country. But if you want to actually spect I'm here, 1751 01:26:08,973 --> 01:26:13,293 Speaker 10: take two weeks. But you know, if you really want 1752 01:26:13,372 --> 01:26:18,213 Speaker 10: to talk to a New Zealander, for example, I know you, Matt. 1753 01:26:18,293 --> 01:26:21,412 Speaker 10: You you fly around all over the place for at 1754 01:26:21,452 --> 01:26:24,293 Speaker 10: the time, and you probably have somebody who is an 1755 01:26:24,333 --> 01:26:28,053 Speaker 10: agent who books stuff and gets the best rates. But 1756 01:26:29,133 --> 01:26:33,933 Speaker 10: as a as a performer myself, I don't have that 1757 01:26:34,452 --> 01:26:39,612 Speaker 10: right to find the best rates, so I have to 1758 01:26:39,812 --> 01:26:43,932 Speaker 10: go off, you know, to Pook four weeks in advance 1759 01:26:44,133 --> 01:26:48,532 Speaker 10: or whatever. As as a person who you know needs 1760 01:26:48,532 --> 01:26:52,092 Speaker 10: to go and visit their daughter and to Paul tomorrow, 1761 01:26:52,812 --> 01:26:56,812 Speaker 10: you know we don't have those. If you understand what 1762 01:26:56,853 --> 01:27:01,852 Speaker 10: I'm saying, it's what we need is something that has 1763 01:27:01,973 --> 01:27:09,333 Speaker 10: not predicated by just one one company. And I didn't 1764 01:27:09,372 --> 01:27:17,892 Speaker 10: play England to go to Nelson and I've had a great, 1765 01:27:18,412 --> 01:27:19,253 Speaker 10: great experience. 1766 01:27:21,893 --> 01:27:24,013 Speaker 2: Yeah, I mean, it's an interesting point. But I've just 1767 01:27:24,133 --> 01:27:27,012 Speaker 2: been looking into the story of Aaran Nelson which operated 1768 01:27:27,053 --> 01:27:29,692 Speaker 2: for some time. It was a subsidiary Air New Zealand, 1769 01:27:29,812 --> 01:27:32,852 Speaker 2: but it did come to an end in New Zealand 1770 01:27:32,893 --> 01:27:37,333 Speaker 2: brought out Ian Nelson entirely and arguably they needed to 1771 01:27:37,452 --> 01:27:40,093 Speaker 2: consolidate because it wasn't making much business sense to have 1772 01:27:40,213 --> 01:27:42,852 Speaker 2: that subsidiary just operating out of Aaron Nelson. They had 1773 01:27:42,893 --> 01:27:44,572 Speaker 2: an aging fleet that they needed to have a big 1774 01:27:44,652 --> 01:27:47,253 Speaker 2: investment in and unfortunately it didn't quite work out. But 1775 01:27:47,412 --> 01:27:50,093 Speaker 2: interesting point, Gerard, thank you very much for your call 1776 01:27:50,412 --> 01:27:52,013 Speaker 2: and taking your thoughts on that. So one hundred and 1777 01:27:52,053 --> 01:27:54,253 Speaker 2: eighty ten eighty is that number to call? It is 1778 01:27:54,452 --> 01:27:59,252 Speaker 2: thirteen or nineteen past three. You've talk said very good afternoons. 1779 01:27:59,253 --> 01:28:01,492 Speaker 2: You we are talking Air New Zealand and if you've 1780 01:28:01,532 --> 01:28:03,173 Speaker 2: fallen out of love with the airline, what can they 1781 01:28:03,213 --> 01:28:04,452 Speaker 2: do to rebuild your trust? 1782 01:28:04,893 --> 01:28:06,732 Speaker 4: We flew to the UK and back last year we 1783 01:28:06,812 --> 01:28:10,812 Speaker 4: priced around Emirates for twenty five thousand. Cathay Pacific was 1784 01:28:10,853 --> 01:28:14,013 Speaker 4: seventeen thousand. In New Zealand was forty eight thousand. Go 1785 01:28:14,133 --> 01:28:14,932 Speaker 4: figures is Bevan? 1786 01:28:15,133 --> 01:28:15,372 Speaker 7: Wow? 1787 01:28:15,492 --> 01:28:16,372 Speaker 4: Who is that? 1788 01:28:17,652 --> 01:28:17,852 Speaker 10: Yeah? 1789 01:28:17,973 --> 01:28:18,532 Speaker 4: What really? 1790 01:28:19,293 --> 01:28:19,652 Speaker 7: That is? 1791 01:28:19,893 --> 01:28:21,532 Speaker 2: I'd have to check those numbers the heck of a 1792 01:28:21,572 --> 01:28:23,012 Speaker 2: price if that is true. 1793 01:28:23,133 --> 01:28:25,732 Speaker 4: Yeah, then that is a bit of a problem because 1794 01:28:26,492 --> 01:28:29,093 Speaker 4: like I don't know, I can only believe Bevan's texting 1795 01:28:29,173 --> 01:28:31,812 Speaker 4: it in. But my loyalty to in New Zealand and 1796 01:28:31,933 --> 01:28:33,732 Speaker 4: whilst I'm feeling a little bit out of love after 1797 01:28:33,812 --> 01:28:35,932 Speaker 4: being water boarded by the Takahe video for one too 1798 01:28:36,053 --> 01:28:39,692 Speaker 4: many times, you are, I don't think my loyalty would 1799 01:28:40,492 --> 01:28:42,612 Speaker 4: be the difference between twenty five thousand and eight. 1800 01:28:43,013 --> 01:28:44,452 Speaker 2: It's a lot of moola, that's for sure. 1801 01:28:44,772 --> 01:28:45,092 Speaker 17: Barry. 1802 01:28:45,293 --> 01:28:47,812 Speaker 2: How are you this afternoon? Keen on your thoughts on this. 1803 01:28:50,053 --> 01:28:53,572 Speaker 21: Just from a different point of view. I've been in 1804 01:28:53,652 --> 01:28:56,253 Speaker 21: the air freight business that last thirty years at a 1805 01:28:56,333 --> 01:29:00,092 Speaker 21: christ hitch and in that time, when I first started 1806 01:29:00,133 --> 01:29:03,532 Speaker 21: in New Zealand used to fly wide bodied aircraft frequently 1807 01:29:03,572 --> 01:29:06,372 Speaker 21: at a Choss hitch to various destinations around the world 1808 01:29:07,013 --> 01:29:10,092 Speaker 21: full of freight and reason they change their business model 1809 01:29:10,893 --> 01:29:14,012 Speaker 21: and since then we have put no business there away 1810 01:29:14,053 --> 01:29:16,932 Speaker 21: for the last twenty five years of estimate, and that's 1811 01:29:17,053 --> 01:29:23,053 Speaker 21: for most freightfullers and South Cross Stitch m which is 1812 01:29:23,133 --> 01:29:28,133 Speaker 21: so pretty I think on a New Zealand's part, yeah, I. 1813 01:29:28,133 --> 01:29:30,053 Speaker 2: Think you're right, so so clearly that's something they can 1814 01:29:30,093 --> 01:29:31,973 Speaker 2: do better on. But in general, I mean, do you 1815 01:29:32,173 --> 01:29:35,012 Speaker 2: have is there any level of sympathy for what they've 1816 01:29:35,053 --> 01:29:37,492 Speaker 2: had to deal with that is of no fault of. 1817 01:29:37,492 --> 01:29:40,652 Speaker 21: Their own, No, all, I think they've just got the 1818 01:29:40,692 --> 01:29:43,612 Speaker 21: whole their whole model wrong. And how many times does 1819 01:29:43,933 --> 01:29:47,612 Speaker 21: the text path to bundle them out of trouble. I mean, 1820 01:29:47,652 --> 01:29:51,612 Speaker 21: there's the amount of freight that they could take and 1821 01:29:51,732 --> 01:29:57,612 Speaker 21: make the airlines more profitable. It's just astounding. And like 1822 01:29:57,812 --> 01:30:00,892 Speaker 21: China Southern has just stopped flying for the season. Well, 1823 01:30:00,933 --> 01:30:03,333 Speaker 21: I've seen what volume they put on their flights daily 1824 01:30:03,452 --> 01:30:08,093 Speaker 21: in and out of Kaishitch from Grenza and you know, 1825 01:30:08,452 --> 01:30:13,852 Speaker 21: to train the Emirates, GTA, Pacific Quantus and then you've 1826 01:30:13,853 --> 01:30:16,652 Speaker 21: got in New Zealand who just don't bother with the 1827 01:30:16,772 --> 01:30:20,132 Speaker 21: freight and to get the balance that makes those planes 1828 01:30:20,173 --> 01:30:22,293 Speaker 21: profitable I was told of the young when I was 1829 01:30:22,293 --> 01:30:26,213 Speaker 21: a young guy. I'm a very knowledgeable person. You said 1830 01:30:26,253 --> 01:30:28,492 Speaker 21: you need to mix up bums on seats and freight 1831 01:30:28,612 --> 01:30:31,492 Speaker 21: in the valley, and that's how you make profitable airline. 1832 01:30:31,532 --> 01:30:33,213 Speaker 21: And I think that's true to this day. 1833 01:30:35,772 --> 01:30:37,572 Speaker 2: Yeah, well, I thank you very much for your thoughts. 1834 01:30:37,652 --> 01:30:37,892 Speaker 7: Berry. 1835 01:30:37,933 --> 01:30:39,612 Speaker 2: I don't know too much about the fraate. I know 1836 01:30:39,772 --> 01:30:41,692 Speaker 2: that is how they a lot of airlines make a 1837 01:30:41,772 --> 01:30:44,892 Speaker 2: lot of money, is the freight equation. But you've got 1838 01:30:44,973 --> 01:30:47,092 Speaker 2: to balance that out with a fear service. 1839 01:30:47,333 --> 01:30:50,293 Speaker 4: Have you ever been to Memphis. No, that's where FedEx 1840 01:30:50,372 --> 01:30:52,812 Speaker 4: flies in and out right, and obviously, and this is 1841 01:30:52,853 --> 01:30:55,812 Speaker 4: the difference between New Zealand and a lot of other markets. Right, 1842 01:30:56,612 --> 01:30:59,013 Speaker 4: So every FedEx passage pat package, I mean this was 1843 01:30:59,013 --> 01:31:03,253 Speaker 4: about seven years ago, flies into Memphis to get distributed, right. Yes, 1844 01:31:03,412 --> 01:31:05,972 Speaker 4: So when you go near that airport, there's a FedEx 1845 01:31:06,053 --> 01:31:10,053 Speaker 4: plane just landing, landing, landing. They're just in a line, NonStop. 1846 01:31:10,173 --> 01:31:12,973 Speaker 4: It's incredible to watch. There's not these are just all 1847 01:31:13,013 --> 01:31:17,732 Speaker 4: freight planes. Incredible operation, just massive and New Zealand has 1848 01:31:18,133 --> 01:31:19,772 Speaker 4: We've just got a small problem. This is the problem 1849 01:31:19,812 --> 01:31:21,532 Speaker 4: with a lot of our stuff it's the same with 1850 01:31:21,572 --> 01:31:23,372 Speaker 4: the supermarkets, the same with a whole lot of stuff. 1851 01:31:23,692 --> 01:31:27,532 Speaker 4: We're a small population, so there's there's limited passenger demand. 1852 01:31:27,572 --> 01:31:30,372 Speaker 4: We've got lots of small cities as well that are 1853 01:31:30,452 --> 01:31:32,973 Speaker 4: a long time, long way away. So a lot of 1854 01:31:33,013 --> 01:31:35,652 Speaker 4: people want to fly Auckland to Dunedin, you know, not 1855 01:31:35,732 --> 01:31:37,692 Speaker 4: a lot of people. Considering to say, how many people 1856 01:31:37,732 --> 01:31:41,852 Speaker 4: want to fly from Los Angeles to San Francisco or something, 1857 01:31:41,933 --> 01:31:44,692 Speaker 4: you know, or a Los Angeles to Chicago or whatever. 1858 01:31:45,333 --> 01:31:48,372 Speaker 4: There is so many people that want to fly those routes. Right, 1859 01:31:48,692 --> 01:31:52,173 Speaker 4: We've got small population and many small cities that are 1860 01:31:52,372 --> 01:31:56,852 Speaker 4: so so far away from each other. So and then 1861 01:31:57,013 --> 01:31:58,732 Speaker 4: you know, if you're in New Zealand and you've you've 1862 01:31:58,772 --> 01:32:03,812 Speaker 4: got all these really small towns, you know, like Topau, Timbaru, 1863 01:32:03,973 --> 01:32:07,093 Speaker 4: Kitty Kitty, you know, Hoka Tika, It's it's hard for 1864 01:32:07,253 --> 01:32:11,732 Speaker 4: us to you know, there isn't enough people for these 1865 01:32:11,893 --> 01:32:14,492 Speaker 4: these routes to be to be profitable. It's kind of 1866 01:32:14,612 --> 01:32:17,333 Speaker 4: the problem that we have with everything. I mean, Auckland 1867 01:32:17,412 --> 01:32:20,892 Speaker 4: and Dunedin we're all within the same country that's over 1868 01:32:20,933 --> 01:32:22,173 Speaker 4: a thousand kilometers away. 1869 01:32:22,492 --> 01:32:24,053 Speaker 2: Yeah, yeah, yeah it is. 1870 01:32:24,093 --> 01:32:26,013 Speaker 4: And then's the problem that has got to deal with 1871 01:32:26,452 --> 01:32:32,133 Speaker 4: a domestic martic market. It's a long, thin, sparsely populated 1872 01:32:32,213 --> 01:32:34,772 Speaker 4: country with huge distances between its cities. 1873 01:32:34,893 --> 01:32:36,892 Speaker 2: Yeah, and it's a big problem to overcome for Air 1874 01:32:36,973 --> 01:32:39,133 Speaker 2: New Zealand's But what do you say, Oh, eight hundred 1875 01:32:39,133 --> 01:32:40,812 Speaker 2: and eighty ten eighty is that number to call? It's 1876 01:32:40,893 --> 01:32:42,292 Speaker 2: twenty six past. 1877 01:32:42,133 --> 01:32:47,412 Speaker 7: Three, Matt Heathen, Tyler Adams. 1878 01:32:47,532 --> 01:32:50,772 Speaker 1: Afternoons call oh eight hundred eighty ten eighty on Youth 1879 01:32:50,853 --> 01:32:52,772 Speaker 1: Talk ZB, Very. 1880 01:32:52,692 --> 01:32:55,053 Speaker 2: Good afternoon to you. It is twenty nine past three. 1881 01:32:55,492 --> 01:32:58,173 Speaker 4: A lot of people are saying it's the money they 1882 01:32:58,213 --> 01:33:02,172 Speaker 4: spend on uniforms, it's the money they spend on their videos. 1883 01:33:02,333 --> 01:33:05,053 Speaker 4: That's the problem with their New Zealand. It's there's a 1884 01:33:05,133 --> 01:33:09,253 Speaker 4: bunch of other things that people bring up, but that's 1885 01:33:09,333 --> 01:33:14,293 Speaker 4: not the difference clearly, right, Yeah, the videos and the 1886 01:33:14,452 --> 01:33:18,492 Speaker 4: uniforms are not the difference. And whatever you think about 1887 01:33:18,532 --> 01:33:20,173 Speaker 4: the music they play on the plane, that's not the 1888 01:33:20,213 --> 01:33:22,732 Speaker 4: difference between making money. It may be the difference between 1889 01:33:22,973 --> 01:33:25,732 Speaker 4: brand loyalty and tough times though right. 1890 01:33:25,853 --> 01:33:26,333 Speaker 2: It might be the. 1891 01:33:26,333 --> 01:33:29,333 Speaker 4: Difference between how much you enjoy the experience on the 1892 01:33:29,452 --> 01:33:32,213 Speaker 4: plane such that you will fly with no one else 1893 01:33:32,213 --> 01:33:34,372 Speaker 4: because you just love being on ner New Zealand and 1894 01:33:34,452 --> 01:33:37,372 Speaker 4: a lot of people keep saying the same thing overseas. 1895 01:33:37,652 --> 01:33:39,372 Speaker 4: Get on in your New Zealand flight to come home, 1896 01:33:39,452 --> 01:33:42,293 Speaker 4: and they feel like they're home already. And I think 1897 01:33:42,412 --> 01:33:45,412 Speaker 4: that built up a fierce loyalty towards them in the past. Yes, 1898 01:33:45,612 --> 01:33:47,253 Speaker 4: but there seems to have been a lot of anger 1899 01:33:47,333 --> 01:33:50,213 Speaker 4: that's been brought up to them. Costs of domestic roots 1900 01:33:50,652 --> 01:33:53,412 Speaker 4: and such being one of them, and no, I keep 1901 01:33:53,452 --> 01:33:56,013 Speaker 4: going on it. It's not the reason why they're not 1902 01:33:56,133 --> 01:33:59,213 Speaker 4: costing them too much money. But we can't go sitting 1903 01:33:59,213 --> 01:34:01,893 Speaker 4: through those videos, the safety videos any longer because that 1904 01:34:02,013 --> 01:34:04,452 Speaker 4: makes the experience on the plane if you fly a 1905 01:34:04,572 --> 01:34:05,613 Speaker 4: lot untenable. 1906 01:34:05,893 --> 01:34:07,852 Speaker 2: Yeah, that is the cause of a lot of angame. 1907 01:34:08,333 --> 01:34:10,333 Speaker 2: As you mention that, I'm thinking the same and most 1908 01:34:10,372 --> 01:34:13,053 Speaker 2: other passengers who fly on a regular basis, it has 1909 01:34:13,133 --> 01:34:14,892 Speaker 2: been asked to take the earphone out, and of course 1910 01:34:14,933 --> 01:34:16,333 Speaker 2: you do it because you want to be polite to 1911 01:34:16,372 --> 01:34:18,053 Speaker 2: the great workers who work for Air New Zealand, so 1912 01:34:18,093 --> 01:34:20,372 Speaker 2: you can do it. And when they say it's a 1913 01:34:20,452 --> 01:34:23,133 Speaker 2: CIA regulation, okay, so you know it's not your problem. 1914 01:34:23,173 --> 01:34:25,173 Speaker 2: The CIA are being punishers and they want to make 1915 01:34:25,253 --> 01:34:27,452 Speaker 2: us watch the Tuckahey video for the hundredth time. But 1916 01:34:27,532 --> 01:34:29,452 Speaker 2: that is part of the problem that you start off 1917 01:34:29,612 --> 01:34:31,932 Speaker 2: on such a negative buzz that's like, oh, I'm gonna 1918 01:34:31,933 --> 01:34:35,492 Speaker 2: watch this fair again. That is one thing you could 1919 01:34:35,532 --> 01:34:38,133 Speaker 2: do to say, we know you hate this. We thought 1920 01:34:38,133 --> 01:34:39,932 Speaker 2: we were being clever. It's not working anymore. 1921 01:34:40,053 --> 01:34:43,253 Speaker 4: It sounds like such a weak thing to complain about. 1922 01:34:43,293 --> 01:34:44,852 Speaker 4: And people that don't fly a lot will be going, 1923 01:34:44,893 --> 01:34:46,812 Speaker 4: what are you talking about? Because of course you can 1924 01:34:47,013 --> 01:34:50,532 Speaker 4: sit through and just meditate, just think about something else, 1925 01:34:50,652 --> 01:34:53,492 Speaker 4: just stare at the screen, pretend you're watching. Yep, so 1926 01:34:53,692 --> 01:34:57,572 Speaker 4: their stewarts feel like you're watching, but think about something else, 1927 01:34:57,772 --> 01:35:00,492 Speaker 4: you know, think about the unif universe. But there is 1928 01:35:00,572 --> 01:35:03,772 Speaker 4: something about it that that is just because you're just like, 1929 01:35:04,213 --> 01:35:05,532 Speaker 4: you can get this information. 1930 01:35:05,253 --> 01:35:07,093 Speaker 2: Out so much quicker just starts on a bump. 1931 01:35:07,173 --> 01:35:10,652 Speaker 4: Note we love generally, but no more videos. But that's 1932 01:35:10,652 --> 01:35:13,213 Speaker 4: what when you sit in the front row. Actually that's 1933 01:35:13,213 --> 01:35:15,973 Speaker 4: worse when you sit in the very front row and 1934 01:35:16,973 --> 01:35:19,253 Speaker 4: so you don't have a screen and then the person 1935 01:35:19,532 --> 01:35:22,173 Speaker 4: the estuit has to do the whole routine like the 1936 01:35:22,213 --> 01:35:24,213 Speaker 4: old school. Yes, you know when they did that that 1937 01:35:24,293 --> 01:35:25,492 Speaker 4: was great when they used to do the other time. 1938 01:35:25,572 --> 01:35:27,893 Speaker 4: But because you're in the front row, you know one, A, 1939 01:35:28,093 --> 01:35:31,173 Speaker 4: B and C that that essuit's right in your face. 1940 01:35:31,173 --> 01:35:33,012 Speaker 4: They're about a foot away from you. So the performance 1941 01:35:33,053 --> 01:35:33,932 Speaker 4: is quite awkward to watch. 1942 01:35:34,013 --> 01:35:36,492 Speaker 2: Yeah, very true. Oh one hundred and eighty ten eighty 1943 01:35:36,652 --> 01:35:38,253 Speaker 2: is that number to call? What a air in New 1944 01:35:38,372 --> 01:35:40,893 Speaker 2: Zealand need to do if they've lost your loyalty to 1945 01:35:41,053 --> 01:35:43,692 Speaker 2: get it back? Headlines with Raylen coming. 1946 01:35:43,532 --> 01:35:45,612 Speaker 7: Up, you've talked said b. 1947 01:35:46,013 --> 01:35:50,692 Speaker 14: Headlines with your Ride, New Zealand's number one taxi at download. 1948 01:35:50,772 --> 01:35:51,652 Speaker 4: You'll ride today. 1949 01:35:52,372 --> 01:35:55,013 Speaker 14: One in eight working age New Zealanders we're on a 1950 01:35:55,093 --> 01:35:58,492 Speaker 14: benefit as of December the highest rate and more than 1951 01:35:58,532 --> 01:36:01,692 Speaker 14: a decade more than half were on job seeker benefits. 1952 01:36:02,732 --> 01:36:04,133 Speaker 4: The Auditor General's. 1953 01:36:03,732 --> 01:36:08,852 Speaker 14: Found former Labor MP Paul Eagles altered documents provide for 1954 01:36:09,013 --> 01:36:12,612 Speaker 14: a probe into spending when he was Chatham Island's Council's CE. 1955 01:36:13,372 --> 01:36:17,133 Speaker 14: Issues included the processing of credit card claims, renovations to 1956 01:36:17,253 --> 01:36:20,572 Speaker 14: his council owned home, and conflicts of interest in engaging 1957 01:36:20,692 --> 01:36:25,772 Speaker 14: consultants the Resources Minister seeking advice on such things as 1958 01:36:25,933 --> 01:36:30,053 Speaker 14: Carloss days as the war in Iran threatens global oil supplies. 1959 01:36:30,412 --> 01:36:33,732 Speaker 14: New Zealand has fifty days of fuel here or en route. 1960 01:36:34,732 --> 01:36:37,693 Speaker 14: A body has been found on Lindwood Avenue in Auckland's 1961 01:36:37,732 --> 01:36:41,213 Speaker 14: Mount Albert. Police say they aren't treating the death as suspicious. 1962 01:36:42,093 --> 01:36:44,772 Speaker 14: Fire crews have been battling an office blaze at Auckland 1963 01:36:44,853 --> 01:36:48,053 Speaker 14: University since about two thirty with four trucks in an 1964 01:36:48,133 --> 01:36:52,093 Speaker 14: aerial truck attending. More teams are on their way. What 1965 01:36:52,333 --> 01:36:55,932 Speaker 14: the crusaders bust up and media bands say about team 1966 01:36:56,013 --> 01:36:58,972 Speaker 14: and trouble See greg Or Paul's full column at Enzid 1967 01:36:59,013 --> 01:37:02,173 Speaker 14: Herald Premium. Now back to Matteath and Tyler Adams. 1968 01:37:05,173 --> 01:37:08,732 Speaker 2: Goshion about Ian New Zealand, the phone lines full and 1969 01:37:08,772 --> 01:37:12,692 Speaker 2: the tax are coming through thick and fast nineteen nineteen. 1970 01:37:12,692 --> 01:37:14,372 Speaker 4: Do you know how long it takes to drive from 1971 01:37:15,013 --> 01:37:17,133 Speaker 4: Hamilton to Torong at this summer day? 1972 01:37:17,173 --> 01:37:19,932 Speaker 2: We're getting nervous. We're getting very nervous because we've got 1973 01:37:19,973 --> 01:37:22,053 Speaker 2: to be there at five point thirty. It's now three 1974 01:37:22,253 --> 01:37:27,213 Speaker 2: thirty six and we're heading into peak out traffic. All right, Okay, 1975 01:37:27,412 --> 01:37:29,812 Speaker 2: well let's go to fell phel What are you reckoning 1976 01:37:29,812 --> 01:37:30,572 Speaker 2: about you in New Zealand? 1977 01:37:32,492 --> 01:37:35,772 Speaker 5: Tayler Matt Yeah, good. 1978 01:37:35,612 --> 01:37:39,772 Speaker 22: Mane good excellent, excellent. Still writing down three things a 1979 01:37:39,853 --> 01:37:41,892 Speaker 22: day to be grateful for here. 1980 01:37:41,893 --> 01:37:45,932 Speaker 2: Tyler, Yes, yeah, I am still keeping that up. Yeah, 1981 01:37:45,973 --> 01:37:46,652 Speaker 2: it's a good thing to do. 1982 01:37:47,652 --> 01:37:49,093 Speaker 22: Keep doing that, brother, keep doing that. 1983 01:37:49,893 --> 01:37:50,133 Speaker 7: Thank you. 1984 01:37:50,293 --> 01:37:52,093 Speaker 22: I used to work I used to work for you 1985 01:37:52,253 --> 01:37:54,452 Speaker 22: news Hell in new Dale, and I worked from for 1986 01:37:54,492 --> 01:37:57,372 Speaker 22: twenty years as a load of the Hearing Christs. And 1987 01:37:57,452 --> 01:38:00,492 Speaker 22: I was always quite proud of that and working for them, 1988 01:38:00,612 --> 01:38:03,412 Speaker 22: because I did feel like I was part of an 1989 01:38:03,492 --> 01:38:07,013 Speaker 22: organization that was quite loved, almost like a family, you know, 1990 01:38:07,093 --> 01:38:09,452 Speaker 22: and people would be like you work for in New Zealand, 1991 01:38:09,532 --> 01:38:10,972 Speaker 22: and you know it made you feel a bit sort 1992 01:38:11,013 --> 01:38:15,532 Speaker 22: of oh yes yet yeah. And so I think the 1993 01:38:15,652 --> 01:38:18,333 Speaker 22: general public, some of the people have lost a bit 1994 01:38:18,372 --> 01:38:21,572 Speaker 22: of love for them. But I don't think in general 1995 01:38:21,652 --> 01:38:24,692 Speaker 22: they would want to lose in New Zealand because and 1996 01:38:24,772 --> 01:38:27,253 Speaker 22: have that national carrier. Because you know, like you say, 1997 01:38:27,333 --> 01:38:29,412 Speaker 22: when you're traveling overseas or whatever, you get on that 1998 01:38:29,532 --> 01:38:31,452 Speaker 22: plane and it all like to say, being part of 1999 01:38:31,532 --> 01:38:34,293 Speaker 22: a family almost you feel like it is coming home 2000 01:38:34,372 --> 01:38:35,973 Speaker 22: when you're sitting in that plane. In the core U 2001 01:38:36,053 --> 01:38:37,893 Speaker 22: tael and Rob Fife said that I remember when he 2002 01:38:37,973 --> 01:38:40,173 Speaker 22: took over, and he was excellent as a CEO because 2003 01:38:40,173 --> 01:38:42,253 Speaker 22: I was working there when he was a CEO. But 2004 01:38:42,732 --> 01:38:46,893 Speaker 22: I think if they can things like over booking, that 2005 01:38:47,093 --> 01:38:49,692 Speaker 22: frustrates people when that happens, because you think, how. 2006 01:38:49,612 --> 01:38:50,333 Speaker 8: Can you over books? 2007 01:38:50,532 --> 01:38:52,333 Speaker 22: You give me, you know, put me on a plane 2008 01:38:52,812 --> 01:38:53,532 Speaker 22: plane in your town. 2009 01:38:53,532 --> 01:38:54,452 Speaker 7: I haven't got a seat anymore. 2010 01:38:54,772 --> 01:38:56,173 Speaker 10: That can frustrate today. 2011 01:38:56,933 --> 01:38:59,333 Speaker 22: Yeah, yeah, yeah, that's what that's why I mentioned today. 2012 01:38:59,452 --> 01:39:05,293 Speaker 22: And also if they could somehow put the regional prices down, 2013 01:39:05,572 --> 01:39:08,213 Speaker 22: if it was possible somehow, because that does frustrate people 2014 01:39:08,333 --> 01:39:10,333 Speaker 22: and they think, geez, cost me one thousand dollars to 2015 01:39:10,372 --> 01:39:12,492 Speaker 22: get to Nelson or something and I can go to 2016 01:39:12,572 --> 01:39:15,173 Speaker 22: Sydney for three hundred. So you can understand the frost truck. 2017 01:39:15,253 --> 01:39:16,253 Speaker 4: Oh we've lost your fill. 2018 01:39:16,572 --> 01:39:18,372 Speaker 2: Yeah, sorry, something came out there. 2019 01:39:18,572 --> 01:39:19,612 Speaker 4: We'll try and get you back on. 2020 01:39:19,812 --> 01:39:22,133 Speaker 2: You got shut down, so apologies for that. 2021 01:39:22,732 --> 01:39:24,932 Speaker 4: Obviously, stop the bloody cost of the return flight being 2022 01:39:24,933 --> 01:39:26,852 Speaker 4: four to five times as much as the departure, even 2023 01:39:26,893 --> 01:39:29,012 Speaker 4: if it ends up being the same price, it wouldn't 2024 01:39:29,013 --> 01:39:32,612 Speaker 4: feel like such a scam. Yeah, we had a caller 2025 01:39:32,652 --> 01:39:35,013 Speaker 4: before that was smart enough to book one way and 2026 01:39:35,093 --> 01:39:38,012 Speaker 4: then return. Although if you're booking from outside of the country, 2027 01:39:38,053 --> 01:39:40,932 Speaker 4: it can get pretty interesting with your return flight situation. 2028 01:39:41,532 --> 01:39:43,093 Speaker 4: But yeah, I'd never thought of it that. For some reason, 2029 01:39:43,093 --> 01:39:45,052 Speaker 4: I feel so dumb, but I always just book return 2030 01:39:45,133 --> 01:39:45,852 Speaker 4: on the same airline. 2031 01:39:45,893 --> 01:39:49,133 Speaker 2: Yeah, it feels like a gamble. Absolutely. Oh one hundred 2032 01:39:49,133 --> 01:39:51,692 Speaker 2: and eighty ten eighty is that number to call, really 2033 01:39:51,812 --> 01:39:55,213 Speaker 2: keen on your thoughts. It is twenty two to four. 2034 01:39:57,532 --> 01:40:00,293 Speaker 1: A fresh take on took Back Matt Heath and Tyner 2035 01:40:00,372 --> 01:40:04,492 Speaker 1: Adams Afternoons with Skoda Please God codes every day at 2036 01:40:04,572 --> 01:40:07,732 Speaker 1: scoder dot co dot ensad have your say on eight 2037 01:40:07,812 --> 01:40:09,532 Speaker 1: hundred eight news. 2038 01:40:11,173 --> 01:40:12,412 Speaker 17: Talk z B. 2039 01:40:12,612 --> 01:40:14,213 Speaker 2: Welcome back into the show. 2040 01:40:14,853 --> 01:40:18,572 Speaker 4: Hey, I was reading a newspaper this morning online and 2041 01:40:19,293 --> 01:40:21,933 Speaker 4: I can't remember exactly what the line was, but it 2042 01:40:22,053 --> 01:40:25,812 Speaker 4: was basically, the Iran conflict will last much longer than 2043 01:40:25,853 --> 01:40:29,932 Speaker 4: America's claiming. And then it said says why Katto expert, 2044 01:40:30,772 --> 01:40:35,373 Speaker 4: and I laughed. I laughed at that and nothing against Whykatto. 2045 01:40:35,372 --> 01:40:38,053 Speaker 4: I'm Hamilton right now. I love Hamilton, A huge flan 2046 01:40:38,133 --> 01:40:40,852 Speaker 4: of the whole area. What a great district, good people, 2047 01:40:40,933 --> 01:40:43,772 Speaker 4: you know, backbone of our dairy industry around this area, 2048 01:40:43,772 --> 01:40:47,252 Speaker 4: and what a fantastic time, but such a confident statement 2049 01:40:47,532 --> 01:40:50,253 Speaker 4: from a guy opering operating out of Hamilton. It just 2050 01:40:50,853 --> 01:40:53,772 Speaker 4: made me laugh. And when you laugh at something, it 2051 01:40:53,893 --> 01:40:56,492 Speaker 4: tells you because you don't plan to laugh at something, right, 2052 01:40:56,532 --> 01:41:00,092 Speaker 4: it just happens, So there's often meaning and laughing. 2053 01:41:00,173 --> 01:41:01,172 Speaker 2: It's an honest response. 2054 01:41:01,612 --> 01:41:04,732 Speaker 4: And it just struck me the ridiculousness of us constantly 2055 01:41:04,812 --> 01:41:08,612 Speaker 4: hearing these experts staying things about the world that freak 2056 01:41:08,732 --> 01:41:12,333 Speaker 4: us out, when what do they know? Now We're all 2057 01:41:12,412 --> 01:41:15,093 Speaker 4: freaking out about the state of the world, and we 2058 01:41:15,213 --> 01:41:18,012 Speaker 4: go to the experts and they have dire prediction after 2059 01:41:18,293 --> 01:41:20,732 Speaker 4: dire prediction, and that freaks us out even more. Sometimes 2060 01:41:20,812 --> 01:41:23,772 Speaker 4: I lie awake worrying about their predictions. I've read this 2061 01:41:24,133 --> 01:41:26,572 Speaker 4: guy from Hamilton said this, So I'm lying in bed, going, 2062 01:41:26,652 --> 01:41:29,253 Speaker 4: oh no, this is terrible what's happening in the world. 2063 01:41:29,652 --> 01:41:31,692 Speaker 4: But one thing it might be handy to remember is 2064 01:41:31,732 --> 01:41:36,532 Speaker 4: that these experts are nearly always wrong, and it has 2065 01:41:36,612 --> 01:41:39,492 Speaker 4: been proven that they are nearly always wrong. They are 2066 01:41:40,013 --> 01:41:42,532 Speaker 4: way more wrong than they are right, because they may 2067 01:41:42,612 --> 01:41:44,852 Speaker 4: be experts on what has happened, but the things that 2068 01:41:44,933 --> 01:41:48,333 Speaker 4: are happening are always completely new and different, with a 2069 01:41:48,412 --> 01:41:51,973 Speaker 4: whole lot of variables, so until the information comes out 2070 01:41:52,093 --> 01:41:54,973 Speaker 4: years later, they don't really know the situation. And one 2071 01:41:55,013 --> 01:41:58,892 Speaker 4: of my favorite YouTubers, a YouTube channel is run by 2072 01:41:58,933 --> 01:42:02,293 Speaker 4: a science educator called Derek Muller, and the channel is 2073 01:42:02,372 --> 01:42:09,173 Speaker 4: called verta tizi ver tarzim vertaim Anyway. I've never actually 2074 01:42:09,173 --> 01:42:11,492 Speaker 4: said that out loud before, but I believe it's Latin 2075 01:42:11,532 --> 01:42:15,012 Speaker 4: for truth. Okay, I'll try that again. The attaisium, Yeah, 2076 01:42:15,053 --> 01:42:18,812 Speaker 4: something like that. The attasium doesn't matter. Look it up. 2077 01:42:20,772 --> 01:42:24,573 Speaker 4: And he had to had this to say about experts. 2078 01:42:25,772 --> 01:42:28,852 Speaker 16: Political scientist Philip Tetlock picked two hundred and eighty four 2079 01:42:28,893 --> 01:42:32,013 Speaker 16: people who make their living commenting or offering advice on 2080 01:42:32,093 --> 01:42:37,372 Speaker 16: political and economic trends. This included journalists, foreign policy specialists, economists, 2081 01:42:37,452 --> 01:42:40,973 Speaker 16: and intelligence analysts. Over two decades, he peppered them with 2082 01:42:41,053 --> 01:42:44,933 Speaker 16: questions like would George Bush be reelected? Would apartheide in 2083 01:42:44,973 --> 01:42:48,772 Speaker 16: South Africa and peacefully? Would Quebec secede from Canada? 2084 01:42:49,372 --> 01:42:51,333 Speaker 4: And would the dot com bubble burst? 2085 01:42:52,013 --> 01:42:54,852 Speaker 16: In each case, the pundits rated the probability of several 2086 01:42:54,973 --> 01:42:57,732 Speaker 16: possible outcomes, and by the end of the study, Tetlock 2087 01:42:57,772 --> 01:43:01,333 Speaker 16: had quantified eighty two three hundred and sixty one predictions. 2088 01:43:02,013 --> 01:43:03,253 Speaker 4: So how do they do? 2089 01:43:04,253 --> 01:43:08,293 Speaker 16: Pretty terribly. These experts, most of whom had postgraduate degree, 2090 01:43:08,933 --> 01:43:12,093 Speaker 16: performed worse than if they had just assigned equal probabilities 2091 01:43:12,173 --> 01:43:15,213 Speaker 16: to all the outcomes. In other words, people who spend 2092 01:43:15,253 --> 01:43:17,972 Speaker 16: their time and earn their living studying a particular topic 2093 01:43:18,253 --> 01:43:22,412 Speaker 16: produced poorer predictions than random chance. Even in the areas 2094 01:43:22,452 --> 01:43:26,013 Speaker 16: they knew. Best experts were not significantly better than non specialists. 2095 01:43:26,532 --> 01:43:28,732 Speaker 16: The problem is most of the events they have to 2096 01:43:28,772 --> 01:43:31,492 Speaker 16: predict are one offs. They haven't had the experience of 2097 01:43:31,572 --> 01:43:34,612 Speaker 16: going through these events or very similar ones many times before. 2098 01:43:35,213 --> 01:43:38,732 Speaker 16: Even presidential elections only happen infrequently, and each one in 2099 01:43:38,812 --> 01:43:42,253 Speaker 16: a slightly different environment. So we should be wary of 2100 01:43:42,572 --> 01:43:45,813 Speaker 16: experts who don't have repeated experience with feedback. 2101 01:43:47,893 --> 01:43:51,133 Speaker 2: Yacinated. I could see what he's saying that the variables, 2102 01:43:51,173 --> 01:43:54,932 Speaker 2: as you mentioned before, are so unique, so wildly different 2103 01:43:55,013 --> 01:43:57,492 Speaker 2: each time that trying to figure out if you're going 2104 01:43:57,572 --> 01:44:00,013 Speaker 2: to be right and get that feedback coming back to 2105 01:44:00,293 --> 01:44:03,133 Speaker 2: is that, OKAYL is wrong on this situation. I'm going 2106 01:44:03,213 --> 01:44:04,892 Speaker 2: to change my analysis. 2107 01:44:04,372 --> 01:44:06,892 Speaker 4: Because they don't get real time feedback. If you're getting 2108 01:44:06,893 --> 01:44:09,532 Speaker 4: better at tinis, you get real time feedback with your 2109 01:44:09,572 --> 01:44:12,093 Speaker 4: ten thousand hours of hitting the ball where it goes, 2110 01:44:12,452 --> 01:44:14,852 Speaker 4: whether you lose a point, there's so much feedback coming 2111 01:44:14,933 --> 01:44:17,653 Speaker 4: into it. But this kind of analysis and geopolitical analysis, 2112 01:44:18,173 --> 01:44:21,093 Speaker 4: you just say some stuff and when they analyze it, 2113 01:44:21,772 --> 01:44:25,492 Speaker 4: you might as well roll the dice, right. And I 2114 01:44:25,532 --> 01:44:29,333 Speaker 4: think that's important to remember that. And because these experts 2115 01:44:29,372 --> 01:44:32,452 Speaker 4: will never admit that, they'll never admit and go back 2116 01:44:32,532 --> 01:44:33,692 Speaker 4: and go, well, I was wrong about that, I was 2117 01:44:33,732 --> 01:44:35,612 Speaker 4: wrong about that. I was wrong about that, wrong about that. 2118 01:44:35,692 --> 01:44:37,253 Speaker 4: But when you do a study on how right they are, 2119 01:44:37,652 --> 01:44:39,412 Speaker 4: they're no better than you just sitting there making it 2120 01:44:39,492 --> 01:44:42,973 Speaker 4: up yourself. And I think we've got a problem with 2121 01:44:43,173 --> 01:44:45,452 Speaker 4: worrying these days, because we feed so much of this 2122 01:44:45,572 --> 01:44:50,532 Speaker 4: information that we sit around worrying. And I always think that, 2123 01:44:50,893 --> 01:44:53,012 Speaker 4: I always think when I'm worrying about something, because worrying 2124 01:44:53,093 --> 01:44:55,612 Speaker 4: isn't doing something. That's just spinning the mental wheels. You 2125 01:44:55,692 --> 01:44:58,053 Speaker 4: don't have any control over what happens over there, So 2126 01:44:58,133 --> 01:45:00,293 Speaker 4: you're not doing anything by worrying about it. When you 2127 01:45:00,372 --> 01:45:02,492 Speaker 4: hear these things, you're not really You can do something 2128 01:45:02,532 --> 01:45:04,093 Speaker 4: about how you get your kids to school, You can 2129 01:45:04,133 --> 01:45:06,052 Speaker 4: do something about how you perform at work. 2130 01:45:06,173 --> 01:45:06,492 Speaker 2: Correct. 2131 01:45:07,053 --> 01:45:08,972 Speaker 4: You can do something about how you try read other people, 2132 01:45:09,612 --> 01:45:12,053 Speaker 4: but you can't do anything about what's happening on the 2133 01:45:12,093 --> 01:45:13,652 Speaker 4: other side of the world. I remember when I used 2134 01:45:13,652 --> 01:45:15,213 Speaker 4: to worry about nuclear war when I was a kid 2135 01:45:15,333 --> 01:45:17,333 Speaker 4: a lot. I didn't do anything about it. That was 2136 01:45:17,372 --> 01:45:20,253 Speaker 4: wasted worry. I didn't become some kind I didn't go 2137 01:45:20,372 --> 01:45:22,732 Speaker 4: over and try and campaign to stop nuclear weapons. 2138 01:45:22,772 --> 01:45:23,732 Speaker 2: You didn't stop the nukes. 2139 01:45:24,372 --> 01:45:28,692 Speaker 4: So I think this is a really important saying to remember. 2140 01:45:28,732 --> 01:45:33,893 Speaker 4: It's by Leo Boscalia. And worry never robs tomorrow of 2141 01:45:33,933 --> 01:45:37,173 Speaker 4: its sorrow. It only SAPs today of its joy. Your 2142 01:45:37,213 --> 01:45:40,772 Speaker 4: worry won't make any difference to things, It just won't. 2143 01:45:41,293 --> 01:45:44,772 Speaker 4: And worrying about what these experts that we keep getting 2144 01:45:44,853 --> 01:45:48,133 Speaker 4: rolled out in front of us from various places around 2145 01:45:48,173 --> 01:45:52,532 Speaker 4: New Zealand and around the world, they are less likely 2146 01:45:52,652 --> 01:45:55,013 Speaker 4: to be right than if they were just throwing a 2147 01:45:55,293 --> 01:45:57,412 Speaker 4: dart at a dart board with some words on it. 2148 01:45:57,652 --> 01:45:59,532 Speaker 2: Do you think that's why they called pundence is they've 2149 01:45:59,532 --> 01:46:02,293 Speaker 2: just taken a punt. They're taking a massive punts, hoping 2150 01:46:02,853 --> 01:46:05,333 Speaker 2: with all these degrees that they've got and so called 2151 01:46:05,412 --> 01:46:08,253 Speaker 2: experience that as you say, is no better than chance. 2152 01:46:09,013 --> 01:46:10,932 Speaker 4: Well, I think the thing is that they're very learned 2153 01:46:10,973 --> 01:46:13,572 Speaker 4: about previous things that have happened, but every new situation 2154 01:46:13,692 --> 01:46:16,652 Speaker 4: has got so many variables in it and it's so different, 2155 01:46:16,652 --> 01:46:19,013 Speaker 4: and they don't have all the information on this particular one. 2156 01:46:19,293 --> 01:46:21,932 Speaker 4: So you study previous things, you've got all the information 2157 01:46:21,933 --> 01:46:24,053 Speaker 4: because it hapened in the past. You study something that's 2158 01:46:24,053 --> 01:46:26,172 Speaker 4: happening now, you have a very small about it information 2159 01:46:26,333 --> 01:46:30,052 Speaker 4: and there's so many more variables going on than anyone 2160 01:46:30,133 --> 01:46:33,452 Speaker 4: could get their head around. So anyone predicting anything with 2161 01:46:33,532 --> 01:46:35,973 Speaker 4: any certainty you have to you have to look at 2162 01:46:35,973 --> 01:46:39,012 Speaker 4: them and go, well, I don't know, Yeah, I don't know, mate, 2163 01:46:39,213 --> 01:46:41,013 Speaker 4: it could be maybe, maybe not. 2164 01:46:41,213 --> 01:46:43,452 Speaker 2: And don't worry about it. Are you freaking out about 2165 01:46:43,452 --> 01:46:45,133 Speaker 2: the pundits and what they're saying it's going to be 2166 01:46:45,173 --> 01:46:47,452 Speaker 2: World War three? Don't worry about it? Yeah? 2167 01:46:47,572 --> 01:46:47,852 Speaker 7: Love it. 2168 01:46:48,253 --> 01:46:50,732 Speaker 2: Oh, eight hundred eighty ten eighty is the number to call. 2169 01:46:50,812 --> 01:46:53,452 Speaker 2: Nine two nine to two is the text The Great 2170 01:46:53,492 --> 01:46:56,253 Speaker 2: Eavy Company is always you're listening to Matt and Tyler 2171 01:46:56,772 --> 01:46:57,813 Speaker 2: back very shortly. 2172 01:46:58,213 --> 01:47:01,572 Speaker 1: The big stories, the big issues, the big trends, and 2173 01:47:01,933 --> 01:47:05,732 Speaker 1: everything in between. Matt, Heath and Tyler Adams afternoons used 2174 01:47:05,772 --> 01:47:08,452 Speaker 1: talks that'd be Matt Heathen. 2175 01:47:09,293 --> 01:47:12,293 Speaker 2: See of teachs coming through about air New Zealand. As 2176 01:47:12,333 --> 01:47:14,372 Speaker 2: you can imagine this one. Get our guys ask in 2177 01:47:14,532 --> 01:47:17,692 Speaker 2: New Zealand what it makes of the Auckland New York flight. 2178 01:47:17,812 --> 01:47:19,772 Speaker 2: It is well known in the industry that that flight 2179 01:47:19,893 --> 01:47:23,572 Speaker 2: loses one hundred thousands k each way. Yes, each way. 2180 01:47:23,692 --> 01:47:26,812 Speaker 2: That flight is a show pony. The distance is too far, 2181 01:47:27,213 --> 01:47:29,852 Speaker 2: so the fuel capacity restricts the loading. 2182 01:47:29,933 --> 01:47:32,093 Speaker 4: That's from Dave the Sixer says, Haw's in New Zealand 2183 01:47:32,173 --> 01:47:34,812 Speaker 4: thought about towing a trailer with freight. Innovative and no 2184 01:47:34,933 --> 01:47:37,253 Speaker 4: fuel to operate the trailer. I know, I'm a genius 2185 01:47:37,692 --> 01:47:39,692 Speaker 4: in New Zealand, does not. I mean, where's the number 2186 01:47:39,692 --> 01:47:41,812 Speaker 4: eight fencing wire? You you have the trailer behind there? 2187 01:47:43,173 --> 01:47:43,412 Speaker 2: Yep. 2188 01:47:43,652 --> 01:47:48,293 Speaker 4: Innovative in New Zealand's predatory pricing on smaller startups to 2189 01:47:48,333 --> 01:47:52,173 Speaker 4: stifle competition. Remember key we year Yeah, I mean we 2190 01:47:52,253 --> 01:47:55,013 Speaker 4: all know that happens, right, But that's sort of a 2191 01:47:55,093 --> 01:47:56,772 Speaker 4: function of how hard it is to make money in 2192 01:47:56,812 --> 01:48:00,293 Speaker 4: the domestic market. So they've in the past thought it's 2193 01:48:00,333 --> 01:48:03,173 Speaker 4: better just to drop out prices and run someone out 2194 01:48:03,293 --> 01:48:04,932 Speaker 4: so one airline can survive. 2195 01:48:05,133 --> 01:48:08,052 Speaker 2: Yeah, exactly, and this one. In New Zealand, share prices 2196 01:48:08,093 --> 01:48:10,772 Speaker 2: dropped from about two bucks and twenty eighteen to thirty 2197 01:48:10,812 --> 01:48:13,253 Speaker 2: eight cents, while the government as fifty one percent nineer 2198 01:48:13,253 --> 01:48:15,812 Speaker 2: has mostly just extended loans and stayed silent on any 2199 01:48:16,013 --> 01:48:20,413 Speaker 2: serious management or restructuring plan. A hands on majority shareholder 2200 01:48:20,572 --> 01:48:23,173 Speaker 2: will be shaking up leadership and clearly outlining how value 2201 01:48:23,213 --> 01:48:26,812 Speaker 2: will be rebuilt. Instead, taxpayers and small investors are left 2202 01:48:26,893 --> 01:48:30,692 Speaker 2: carrying the losses while the owner avoids taking responsibility for 2203 01:48:30,812 --> 01:48:34,012 Speaker 2: fixing its own assets. I mean it is a doozy 2204 01:48:34,213 --> 01:48:36,612 Speaker 2: of a problem. Keep those taps coming through on nine 2205 01:48:36,732 --> 01:48:37,333 Speaker 2: two ninety two. 2206 01:48:37,532 --> 01:48:39,972 Speaker 4: And New Zealand needs to stop rebranding and changing uniforms 2207 01:48:40,013 --> 01:48:42,972 Speaker 4: every other year. Focus on cost and services. Not nice 2208 01:48:43,013 --> 01:48:45,173 Speaker 4: to have, all right. That brings us to the end 2209 01:48:45,253 --> 01:48:48,172 Speaker 4: of an exciting show. They've done Love from the Hamilton Studio. 2210 01:48:48,372 --> 01:48:51,532 Speaker 4: What a good time. Thanks for your hospitality, nz me Hamilton. 2211 01:48:51,652 --> 01:48:56,412 Speaker 4: What a beautiful vintage studio you've got here, bright bright yellow. Now, Tyler, 2212 01:48:56,692 --> 01:48:59,053 Speaker 4: we've got to get into my car. Yes, we've got 2213 01:48:59,093 --> 01:49:05,612 Speaker 4: a to totonger in time to present the Totonger Business Awards. 2214 01:49:05,692 --> 01:49:07,532 Speaker 2: Yeap, it's a big night. There's a lot of pressure 2215 01:49:07,572 --> 01:49:09,532 Speaker 2: and we are so short on time. 2216 01:49:09,412 --> 01:49:12,052 Speaker 4: And we've just been told by people in the office 2217 01:49:12,093 --> 01:49:14,372 Speaker 4: that good luck, good luck. You're about to head off 2218 01:49:14,412 --> 01:49:19,133 Speaker 4: into peak, peak peak traffic. So very good after five 2219 01:49:19,213 --> 01:49:21,732 Speaker 4: here that we'll talk about talk with Social Development Minister 2220 01:49:22,053 --> 01:49:25,012 Speaker 4: Louise Upston about why benefit numbers are at a twelve 2221 01:49:25,093 --> 01:49:27,772 Speaker 4: year high despite a government commitment to slash the numbers 2222 01:49:28,173 --> 01:49:32,612 Speaker 4: of jobs seekers. But right now, Tyler, my very good friend, 2223 01:49:33,253 --> 01:49:35,812 Speaker 4: why am I playing this song by Lenny Kriment. 2224 01:49:36,532 --> 01:49:39,812 Speaker 2: I've heard this one before. What's the name of this 2225 01:49:39,853 --> 01:49:41,213 Speaker 2: is about? It's about airlines, isn't it? 2226 01:49:41,412 --> 01:49:41,572 Speaker 22: Yeah? 2227 01:49:41,732 --> 01:49:42,612 Speaker 4: I want to fly away. 2228 01:49:42,692 --> 01:49:43,772 Speaker 2: So what a great June. 2229 01:49:43,812 --> 01:49:46,692 Speaker 4: We've talked about in New Zealand for the last three hours, 2230 01:49:47,093 --> 01:49:50,572 Speaker 4: and I think we've landed on half of our callers 2231 01:49:50,612 --> 01:49:53,333 Speaker 4: and Texters are loyal to New Zealand and think people 2232 01:49:53,412 --> 01:49:56,692 Speaker 4: just stop winging. The other half are very angry about 2233 01:49:56,732 --> 01:49:59,892 Speaker 4: the bailouts and very angry about the domestic lights, lights 2234 01:50:00,293 --> 01:50:02,692 Speaker 4: and the cost of international flights and want the whole 2235 01:50:02,732 --> 01:50:03,692 Speaker 4: thing to be good around. 2236 01:50:03,492 --> 01:50:05,852 Speaker 2: It almost straight down the middle. That's what we love 2237 01:50:06,293 --> 01:50:07,253 Speaker 2: so what a great tune? 2238 01:50:07,652 --> 01:50:10,053 Speaker 4: Or I think you so much for listening. See him 2239 01:50:10,093 --> 01:50:13,333 Speaker 4: in see you again tomorrow ibo. Until then, give him 2240 01:50:13,333 --> 01:50:15,093 Speaker 4: a taste key you can tell you I love you. 2241 01:50:17,133 --> 01:50:24,292 Speaker 17: Yes, I want to get away. 2242 01:50:25,372 --> 01:50:37,333 Speaker 13: Oh fa, yes, let's go on and see the start house, move. 2243 01:50:37,213 --> 01:50:42,572 Speaker 17: Me away, even my gus waiting to esneys. 2244 01:50:46,853 --> 01:50:48,173 Speaker 4: Let's wade into the sun. 2245 01:50:48,572 --> 01:50:53,013 Speaker 17: Let's just put it flas, be a warm, Let's just 2246 01:50:53,093 --> 01:50:58,972 Speaker 17: go a little fun. Oh oh oh yeah, I want 2247 01:50:59,492 --> 01:51:00,293 Speaker 17: you way. 2248 01:51:01,372 --> 01:51:12,293 Speaker 23: Oh yes, oh wall, just play? 2249 01:51:13,372 --> 01:51:20,612 Speaker 17: Oh yeah, yeah yeah. 2250 01:51:33,412 --> 01:51:41,293 Speaker 24: I gotta get away away, I gotta get away, get awake. 2251 01:51:43,333 --> 01:51:53,333 Speaker 17: Oh oh oh yeah. Just get a play? Oh yeah 2252 01:51:54,652 --> 01:51:56,693 Speaker 17: yeah yeah. 2253 01:51:57,053 --> 01:52:11,652 Speaker 23: Yeah, oh ball, just get a play? Oh yeah, get 2254 01:52:11,812 --> 01:52:12,253 Speaker 23: up play? 2255 01:52:13,013 --> 01:52:29,333 Speaker 17: Want to get away? Get up? Play? Want get up? Play? Yes, 2256 01:52:34,372 --> 01:52:38,132 Speaker 17: I want to get up? Where get. 2257 01:52:41,492 --> 01:52:41,932 Speaker 23: Get up? 2258 01:52:47,492 --> 01:52:47,932 Speaker 7: Get up? 2259 01:52:48,013 --> 01:52:48,293 Speaker 17: Play? 2260 01:52:52,692 --> 01:52:55,253 Speaker 1: For more from News Talks at b listen live on 2261 01:52:55,412 --> 01:52:58,372 Speaker 1: air or online, and keep our shows with you wherever 2262 01:52:58,412 --> 01:53:00,973 Speaker 1: you go with our podcasts on iHeartRadio.